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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

FOX Hotel Jimbaran Beach Bali

Job Description

Shangri-La Singapore

Job Description

Sayown Bizz Managements

Job Description

Yeyak

Job Description

Job summary:

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected salary: $2,000 - $3,000 per month
• Immediate start available

Chef specialising in Korean Cuisine

Prepare all food items as directed in a clean hygienic and timely manner.

Ensure that food preparation areas are clean and hygienic

Follow recipes, portion controls and presentation specifications as set by the company.

Sorting, storing and distributing ingredients

Washing utensils and dishes and making sure they are stored appropriately

Restock all items as need throughout the shift.

Prepare and accommodate all daily food products.

Has understanding and knowledge to properly use and maintain all equipment.

Cleaning and maintaining the food preparation equipment, floors, stations in practicing good safety, sanitation and organizational skills

Simple food preparation, packing and sealing of food items

Any ad hoc duties as assigned

Washing, peeling, chopping, cutting and cooking of foods

Assist Kitchen-In-Charge on kitchen tasks and duties

Any other duties assigned by Kitchen-In-Charge

Report to the Master Chef

Ensure that their sections are ready and be responsible for overall cleanliness

Assist in overall maintenance of hygiene standards

Use initiative and work as a team

Perform weekly stock take

The Moment Group

Job Description

KRA 1 Profitability and Sales Yield monitoring

• Ensures that all yielding are accurate.

• Monitors wastages properly and identifies ways to reduce cost.

KRA 2 Kitchen Operations Management

• Plans and prepares in terms of personnel scheduling, equipment, and other resources.

• Ensures that kitchen systems, standards and procedures are being followed by all kitchen staff.

• Checks all equipment, lighting, fixtures, and kitchen amenities to make sure they are in good working condition, and reports anything that needs repair or replacement to the Senior Kitchen Manager.  

• Recommends ways to improve production and kitchen operations. 

KRA 3 Production Management

• Plans, implements and monitors production systems (stock levels, ordering and receiving of items.

• Responds to food quality-related concerns.  Creates and implements action plans to resolve production related concerns.

• Regularly prepares and analyzes all production reports and identifies improvements in the system.

KRA 4 Food Safety and Sanitation

• Ensures all BOH staff complies with Food Safety and Sanitation standards.

• Undertakes regular line check of all areas within the kitchen and storage areas to ensure complete adherence to agreed policies and procedures.

• Monitors FSS results and gives ample feedback and recommendations to the Senior Kitchen Manager.

KRA 5 People Management

• Ensures standard procedures for production and company policies are being adhered to.

• Coaches and buddies all BOH personnel on kitchen systems, standards and procedures.

Who can have a seat at the table?

• Bachelor's degree in Hotel and Restaurant Management, Hospitality Management  or any equivalent courses.
• Experience working in the restaurant industry.
• Acute financial management skills
• Demonstrated ability to manage operating costs in accordance with budgets
• Strong interpersonal and communication skills
• Excellent leaderships skills
• Extremely organized and detail-oriented

CapitaLand Group

Job Description

PABNA RESTAURANT PTE. LTD.

Job Description

Tin Lok Xian

Job Description

Burnt Ends Restaurant Pte Ltd

Job Description

JOB DESCRIPTION:

• Provide expert wine recommendations and pairings to complement menu items.
• Educate guests about wine origins, flavor profiles, and proper tasting techniques.
• Conduct tableside wine service, including decanting and pouring.
• Operating Point of Sales (POS) Systems when managing beverage order
• Interact with customers to assess customers' satisfaction levels for customer experience improvement
• Inspect the adherence of customer service standards 
• Ensure proper storage, handling, and inventory management of wines.
• Regularly update the wine list to reflect seasonal availability and trends.
• Analise customers' feedback to ascertain customer service delivery gaps 
• Monitor the execution of initiatives under customer loyalty strategies
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs) 
• Opening, operating and closing of shifts
• Conduct daily reconciliation of sales
• Implement strategies to achieve sales targets
• Monitor inventory level to ensure consistent supplies
• Assist in interviewing new staff as part of recruitment efforts
• Suggest areas for continuous improvement within the team
• Implement continuous improvement activities within the team

REQUIREMENTS:

• Minimum 1 year of experience in a restaurant or wine-focused position
• Excellent problem-solving and customer service skills
• Exceptional communication and interpersonal skills
• Willingness to work during peak hours, including nights, weekends, and holidays
• An advanced education or certification in wine studies that is service minded (CMS or WSET) 
• Ability to work in a fast-paced environment and carry boxes
• 5 day work week
• Only Singaporeans and Permanent Residents may apply

FORKETTA PTE. LTD.

Job Description

FORKETTA PTE. LTD.

Job Description

SOFITEL SINGAPORE CITY CENTRE

Job Description

Unlisted Collection

Job Description

About us

Marguerite is awarded by Michelin with one star.  ⭐  

Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

                                                                                                    &

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

The Roles are Restaurant Captains / Supervisors

Job Description 

• Take guests through a magical dining experience from welcoming the guest at the front door, all the way through to saying goodbye at the end of the dining experience
• Ensure that the restaurant’s high standard in service, hospitality, hygiene, cleanliness and service systems are reliably always upheld
• Show appreciation to the guests by providing above and beyond hospitality to make their dining experience memorable
• Maintain a positive, self-motivated attitude towards changes, learning, work, tasks that you must complete and your colleagues
• Be supportive of your teammates and help them to complete their tasks and projects
• Takes initiative to support other teammates, creatively solve problems and go above and beyond for guests
• Be a reliable team member in your work and personal life
• Participate and contribute to meetings and training sessions
• Actively contribute to the company’s goals through completing tasks and projects at a high standard of quality and in a timely manner
• Any other appropriate duties and responsibilities as assigned. 

Job Requirement

• GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.
• At least 1 to 3 years of F&B experience as Captain / Supervisor in the Casual/ Western Restaurant or Hotel Industry.
• Able to handle all levels of customers 
• Strong communication, interpersonal, public relations, and management skills.
• Able to work independently and in a team
• Only Singaporeans

Benefits

• Basic Salary: $2,600 to $3,500 per month excluding OT
• Staff Meals + Staff Benefits + Birthday Leave will be entitled.
• Comprehensive Medical & Dental Insurance Coverage
• 5 day’s work weeks

Apply Now to Join Us!

We regret that only short-listed candidates will be notified.

Thank You

Pure Group (Singapore)

Job Description

Responsibilities:

• Maintain Facility Cleanliness: Ensure a pristine, spotless environment by thoroughly cleaning and sanitizing all areas, including floors, walls, windows, washrooms, furnishings, and equipment. Perform dusting, washing, waxing, and polishing tasks as needed to uphold high cleanliness standards.
• Inventory Management: Stock and replenish membership clothing, accessories, body care products, toiletries, and paper goods to ensure availability and presentation of supplies.
• Towel & Linen Management: Sort and organize used towels for washing and ensure clean towels are neatly arranged and available for member use at all times.
• Yoga Mat Care: Regularly clean and deodorize yoga mats to maintain a fresh and hygienic environment for all members.
• Equipment Maintenance: Promptly report any malfunctions or issues with equipment to the Operations Manager for quick resolution.
• Customer Service: Engage with members, guests, and colleagues in a friendly, approachable manner, providing exceptional service and contributing to a welcoming atmosphere. 
• Team Player: Collaborate effectively with team members, contributing to a positive and supportive work environment.
• Brand & Reputation Maintenance: Uphold the company’s brand standards through attention to detail and a consistent commitment to excellence in all tasks.
  
  At this moment we are hiring only Singaporeans and Permanent residents due to foreign manpower quota constrains.

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 
• Supervise pest eradication activities with great attention to detail. 
• Conduct daily inspections of public areas and employee locker rooms. 
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 
• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred. 
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred. 
• A team player and takes initiative to assist other team members when required.
• Commitment to work rotating shift and any day, including weekends and public holidays. 
• Meticulous with strong attention to details with good follow-up.

Talent Trader Group Pte Ltd

Job Description

Responsibilities:

• Drive business growth and achieve sales revenue targets.
• Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
• Manage key accounts and build strong relationships with clients and partners.
• Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
• Analyze sales and marketing data to measure performance and identify areas for improvement.
• Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
• Ad hoc duties as assigned. 

Requirements:

• Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
• At least 3 – 5 years of sales experience (room sales/ MICE/ catering sales), from hospitality industry 
• Experienced candidate can be considered for Assistant Director position. 

Interested candidates who wish to apply for the advertised position, please send in your resume to salestrader@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Talent Trader Group Pte Ltd

Job Description

Responsibilities

• Work closely with Cross-Functional team to support the development of the function.
• Develop and implement effective online distribution strategies to maximise revenue and occupancy for our hotel and resort clients
• Manage relationships with key online travel agencies (OTAs) and metasearch platforms to negotiate favourable contract terms and drive business
• Monitor and analyse performance data to identify opportunities for optimisation and make recommendations for improvement
• Collaborate with cross-functional teams, including marketing and revenue management, to ensure a cohesive and effective distribution approach
• Stay up-to-date with industry trends and new technologies to identify innovative ways to enhance our online distribution capabilities
• Provide training and support to hospitality clients to ensure they are maximising the potential of their online distribution channels
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Tourism and Hospitality, Business Administration, Finance or equivalent
• At least 5 years of experience in revenue management, within the hospitality industry
• Strong understanding of the online travel ecosystem, including OTAs, metasearch platforms, and direct booking channels

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ALWAYSHIRED PTE. LTD.

Job Description

Location: Islandwide 

Meal is provided, training is provided

Job Description:

• Learning and mastering service duties.
• Efficiently serve guests, meeting special requests.
• Demonstrate cooperation, safety awareness, and multitasking.
• Uphold top-tier service and hygiene standards.
• Maintain excellent work performance and professional grooming.
• Monitor the quality of all food and beverages served.
• Ensure smooth operation of assigned section/area, handling any ad-hoc duties as needed.
   

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
 

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.
 

Tai Yen Wen(Eunice) 
Registration Number: R22105780

EA Licence No: 24C2293

Octomate Staffing Pte. Ltd.

Job Description

💲$2300-$2600/month, allowances included 

⏰6 day workweek, 8h shifts  

📍Many Locations available | Work near home 

Responsibilities:  

• Oversee daily food preparation, ensuring high-quality standards, estimating production needs, and supervising kitchen staff as required 
• Manage food safety and handling in line with SOPs, minimize food waste, and ensure proper food storage, including monitoring expiry dates and temperatures 
• Assist in monthly inventory checks, track and replenish stock, and ensure smooth kitchen operations through effective communication and teamwork 
• Develop and suggest new menu items, improving presentation to maintain high standards 
• Maintain full knowledge of menu items, recipes, preparation methods, presentation standards 
• Support investigations involving foreign objects or regulatory audits (e.g., FSE), ensuring compliance with safety and sanitation regulations 
• Handle customer inquiries when needed, maintain a positive work environment, and address any additional responsibilities as required by business needs 

Requirements:  

• F&B/relevant cooking experience required 
• Able to carry at least 10kg load, stand for shift duration 

Interested candidates, kindly send in your updated resume via Apply Now or email to ryan.leo@octomate.us 

We regret that only shortlisted candidates will be notified. 

🔎 Looking for a job? Want to upgrade your skills and try something new? Join our telegram channel @SG_fasthire and download our Octomate Jobs app so you won't miss out! 

Ryan Leo  

R24126349 

EA license 23C1980 

Unlisted Collection

Job Description

Marguerite is awarded by Michelin with one star. ⭐ 

Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

                                                                               &

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

ROLES AND RESPONSIBILITIES

• Welcomes our guests with a walm and bright smile
• Speaks well and eloquently to guests, whilst also knowing when to speak colloquially to makes guests more comfortable
• Exude hospitality as you take guests to their table and through a dining experience
• Smile, be polite, friendly and professional
• Anticipate guests needs
• Organise, manage and follow up all reservations from enquiry to until the guests leave
• Organise and manage all forms of reservation communications from telephones, online and live enquiries
• Ensure reservations are recorded correctly (specifically dietaries)
• Organise, manage and attended the host counter at all times
• Maintain a high level of service and professionalism at all times
• Lead by example
• Understand, be knowledgeable and advise about the food and beverage offerings   
• Ensure safety precautions are adhere to at all times (specifically allergies)
• Take appropriate action in the event of an accident or complaint from guests or employees
• Follow effective operating procedures with a focus on periods of high volume
• Always help out
• Maintain, organise and keep all work areas clean
• Attend all scheduled employee meetings and bring suggestions for improvement
• Always be presentable and well groomed
• Ensure compliance with all applicable laws and regulations
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Ad-hoc duties as assigned by superior

Job Requirement

• Prior industry experience is beneficial but not key
• Good communications skills and command of language
• An easygoing personality
• Able to handle all levels of customers 
• Strong communication, interpersonal, public relations, and management skills
• Able to work independently and in a team

Benefits

• Staff Meals + Staff Benefits + Birthday Leave will be entitled
• Comprehensive Medical & Dental Insurance Coverage
• 5 day’s work weeks

We regret that only short-listed candidates will be notified.

Thank You

Unlisted Collection

Job Description

Join Our Team as a Chef De Partie at Nouri ⭐

Nouri, a One Michelin Star restaurant known for its innovative "Crossroads cooking," is seeking a dedicated and experienced Service Captain to join our dynamic team. At Nouri, we celebrate the connections between global food traditions, creating a dining experience that is both familiar and unique.

If you have a passion for fine dining, a keen eye for detail, and a commitment to excellence, we would love to hear from you. Apply now to be part of a team that values innovation, diversity, and impeccable service.

We are looking for interested candidates to join us our back of house team at Nouri!

Job Description

• Demonstrate a positive attitude with a passion and take pride in the role and responsibility.
• Support and follow direction of Exec Chef / Head Chef / Sous Chef in order to perform the role with precision and attention to detail.
• Prepare daily mise-en-place.
• Prepare meals / food items accurately as directed and according to recipe, menu specification and expected standard.
• Contribute to effective kitchen operations and exhibit consistent willingness to assist other team members with job duties in addition to assigned tasks.
• Ensure that day-to-day kitchen activities are performed with efficiency while displaying the strong ability to multi task.
• Adhere to all standards for food hygiene, presentation, production and portioning.
• Monitor the production of food items to ensure compliance with prescribed recipes and specifications.
• Maintain standard cleanliness and sanitation in all kitchen areas.
• Minimise food wastage.
• Ensure sufficient stocks in storage and inform superior for replenishment.
• Other job-related tasks as and when assigned.

Job Requirement

• Nitec / Higher Nitec/ Diploma in Culinary Arts or equivalent.
• Minimum with 1 to 3 years of relevant experience as a Demi Chef or Chef De Partie.
• Good Knowledge of cooking methods, ingredients, equipment and processes
• Able to multitask and work efficiently under pressure
• Good communications skills
• If you have a Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Competitive Salary + Birthday Leave + Employee Discount
• Staff meals will be provided 
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

Unlisted Collection

Job Description

Kotuwa has been honoured with the prestigious Bib Gourmand recognition by Michelin. We're looking for individuals who share our passion for lively, modern, and casual dining experiences, with a focus on showcasing the rich flavors of Sri Lankan cuisine.

Tasks & responsibilities

• Support Daily Business Operations: Ensure smooth daily operations of the bar, working closely with management and team members.
• Inventory Management: Regularly check and manage the inventory of liquor, beer, wine, and non-alcoholic beverages, ensuring adequate stock levels.
• Cleanliness & Organization: Keep the bar, bar area, and supplies clean, organized, and presentable at all times.
• Customer Service: Attend to guests' queries and concerns in a friendly and professional manner.
• Product Knowledge: Continuously learn and understand various brands and types of liquor, beer, wine, and non-alcoholic beverages.
• Waste Management: Maintain low wastage levels through efficient stock management, rotation, accurate recording, staff training, and active monitoring.
• Monthly Stock Take: Perform and ensure the accuracy of monthly stock take.
• Market Research & Profit Maximization: Conduct regular research on the local market to develop and implement ideas that maximize profit.
• Cost Control & Purchasing: Manage cost control, purchasing, and maintenance duties to ensure the bar runs efficiently.
• Additional Duties: Perform any other duties as assigned by the management to support the overall success of the bar.

Qualifications & Experience

• Diploma or equivalent. Certification in bartending, hospitality, or food & beverage management is a plus.
• Minimum 2-3 years of experience in bartending, with at least 1 year in a supervisory or leadership role.
• Proven experience in managing bar operations, inventory control, and customer service.
• Strong knowledge of various types of alcoholic and non-alcoholic beverages, including cocktails, wines, beers, and spirits.
• Excellent customer service and communication skills.
• Ability to manage inventory, control costs, and maximize profitability.
• Leadership skills to guide and train bar staff.
• Strong organizational skills to maintain cleanliness and efficiency in the bar area.
• Knowledge of safety, health, and hygiene regulations.
• Flexibility to work during evenings, weekends, and holidays.

Benefits

• Competitive salary package
• Work in a supportive, friendly, and dynamic team
• Enjoy special discounts on food and beverages as a valued team member.
• Staff meals will be provided in the restaurant
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

Paradox Clarke Quay Pte. Ltd.

Job Description

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Meet and greet guests in a friendly and warm manner.
• Coordinate the food and drink service by liaising with the kitchen and service staff.
• Conduct roll call of the function to the team before the function begins, highlighting special pointers where necessary in the absence of superior. 
• Perform planning and organization functions like maintaining the banquet logbook, maintaining, and updating function sheets / BEO, etc.
• Proper setup of banquet rooms, and make sure sufficient supplies and equipment are available for the function.
• Inform superior to order stocks for daily operations when the balance stock is low.
• Assist superior to oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Supervise and trains staff in the setup and breakdown of assigned banquet rooms according to superior’s instructions.
• Seek opportunities to enhance the banquet/ event experience of guests with personalized touches. 
• Upsell, promote, and ensure that the guest is enjoying their dining experience.
• Escalate guests complain to superior if unable to conduct service recovery.
• Adhere to all banquet standard processes and hotel standard policies and procedures.
• Ensure high grooming and hygiene standards are met by the banquet team.
• Monitor the profitability of functions to ensure quality and portion control while minimizing waste and breakage or lost supplies. 
• Assist Superior to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
• Report and update the inventory of any losses and breakages which are discovered after the function.
• To perform any other duties that may be assigned by the Management.

Paradox Clarke Quay Pte. Ltd.

Job Description

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations 
• Work with Section Head to develop plans and priorities, organize and manage resources to accomplish business goals within a specific period.
• Interact with guests and colleagues in a friendly and courteous manner.
• Remember guest’s preferences to extend a personalized service.
• Promotes sales through direct guest contact.
• Constantly obtains guest feedback during operation to ensure satisfaction.
• Assist in building a loyal following and return guest database.
• Handle guest complaints and comments competently and swiftly.
• Maintain the quality and consistency of the food & beverage program and service within the outlet.
• Able to monitor an operating par stock of Operating Supplies, Equipment, and beverage.
• Adhere to outlets recipes of the outlet.
• Support food & beverage programs through Public Relations, media, and industry outreach.
• Innovative with mixed ingredients to propose new alcoholic and nonalcoholic beverage formula.
• Prepare alcoholic and non-alcoholic beverages with garnishing for patrons.
• Assist to make recommendations for alcoholic and nonalcoholic beverages (including wine and cocktails) to customers.
• Monitor food quality, portion control, and provide feedback to culinary team.
• Conduct inventory daily at the end of day and ensure that all stocks are accounted for.
• Ensure all bar equipment is in good working condition and maintain cleanliness of front and back areas of bar.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Comply with Hotel's standard procedures and policies as well as all food and beverage legal regulations.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Conduct maintenance equipment checklist weekly. Liaising with the Engineering and Housekeeping team as necessary.
• To perform any other duties that may be assigned by the Management.

Olivia's Pizzeria

Job Description

Job description

As a pizza maker, you will be responsible for preparing high-quality pizzas according to established recipes and customer preferences. Your duties will include preparing dough, portioning ingredients, assembling pizzas, operating kitchen equipment, and ensuring food safety standards are met.

Responsibilities:

Prepare pizza dough, sauces, and toppings according to recipes.

Portion and prepare ingredients such as vegetables, meats, and cheeses.

Assemble pizzas by spreading sauce, layering toppings, and adding cheese.

Operate pizza ovens and other kitchen equipment effectively and safely.

Monitor food stock levels and place orders for ingredients as needed.

Maintain cleanliness and sanitation standards in the kitchen area.

Collaborate with kitchen staff to ensure timely and accurate order preparation.

Adhere to food safety regulations and guidelines.

Provide excellent customer service by fulfilling orders accurately and efficiently.

Assist in creating new pizza recipes or variations based on customer preferences.

Requirements:

Proven experience as a pizza maker or similar role in a fast-paced kitchen environment.

Knowledge of pizza preparation techniques, including dough stretching and tossing.

Ability to work efficiently under pressure and in a team-oriented setting.

Familiarity with kitchen equipment such as pizza ovens, mixers, and food processors.

Strong attention to detail and adherence to food safety standards.

Excellent communication and customer service skills.

Flexibility in working hours, including evenings, weekends, and holidays.

Certification in food handling and safety is a plus.

Preferred Qualities:

Passion for creating and experimenting with different pizza flavors and ingredients.

Ability to multitask and prioritize tasks in a busy kitchen environment.

Creativity in designing visually appealing pizzas.

Willingness to learn and adapt to new recipes and techniques.

This job description can vary depending on the specific restaurant or establishment, but it provides a general overview of the responsibilities and qualifications expected from a pizza maker.

Job Type: Full-time

Pay: From Php12,090.00 per month

Benefits:

• Employee discount

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Dagupan City, Pangasinan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• PIZZA MAKER: 1 year (Required)

Altitude Group Inc.

Job Description

About the role

Altitude Group Inc. is seeking a talented and experienced Supervisor to join our team in Altitude Indoor Trampoline Park. As a Supervisor, you will play a crucial role in overseeing the efficient and effective operations of our gaming facilities, ensuring a seamless and enjoyable experience for our customers.

What you'll be doing

• Supervise and coordinate the daily activities of gaming floor staff, ensuring high levels of customer service and adherence to company policies and procedures
• Monitor trampoline and dining operations and make adjustments as needed to optimise efficiency and profitability
• Provide leadership and guidance to gaming floor staff, including training, coaching, and performance management
• Investigate and resolve customer inquiries and complaints in a timely and professional manner
• Maintain accurate records and documentation related to gaming operations, staffing, and inventory
• Collaborate with other departments to ensure the overall success of the gaming facilities
• Assist with the implementation of new gaming initiatives and the optimisation of existing operations

What we're looking for

• Minimum 1 year of experience in a supervisory role within the gaming or hospitality industry
• Strong understanding of gaming regulations, policies, and best practices
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
• Proficient in problem-solving and decision-making, with a focus on delivering exceptional customer service
• Adaptable and able to thrive in a fast-paced, dynamic environment

H WORLD HOLDINGS SINGAPORE PTE LTD

Job Description

Job Responsibilities

• Assist Hotel Manager in managing the day-to-day operation of the Front Desk at the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Ensures that all Front Office staff with guest contact responsibility is well-mannered and groomed as per company standard at all times.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• Good planning and execution skills with ability to be persistent while focusing on detail elements of tasks.
• Mature, meticulous, resourceful, organized and able to work independently.
• Able to work on rotating shifts and on weekend/PH

MERCURE SINGAPORE BUGIS

Job Description

DUTIES AND RESPONSIBILITIES

· Oversees the daily administration and operations requirements of the Banquet Department.

· Co-ordinates, organizes and plans the forthcoming secured Banquet functions in terms of staffing arrangement, audio/visual equipment, sound system, furniture, linen, guest supplies, set-up to billing based on each BEO’s requirement, instructions and departmental standards.

· Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs

· To rectify defects in Function Rooms, public areas or equipment with the follow-up of the Maintenance Work Order.

· Check that the equipment set up is clean and in good working condition. This also applies to lighting and air-conditioning.

· Checks signage for the entrance of Function Rooms, between guest lifts’ location and hotel lobby. To put up Chinese signage if necessary.

· To remedy complaints or negative remarks by guests or organizers with immediate action and by using initiative.

· Opens bill and presents bill to organizers after functions for settlement.

· Assist the management in supervising junior team members and casual labour under his leadership and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfactory level.

· Performs other duties assigned by the Restaurant Manager/Director of Food and Beverage.

Qualifications:

• At least 3 years of F&B experience with strong background in banquet operations
• Service-oriented with an eye for details
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Willing to work on weekends, and public holidays
• Able to multi-task.
• Knowledge in Audio/Visual Equipment will be an added advantage

Interested applicants, please email to Shirlene.teo@accor.com

**We regret to inform that only shortlisted candidates would be notified. **

YeYak Korean Restaurant

Job Description

Chef specializing in Korean/Chinese Cuisine

Chef specializing in stir-fry and pan-fry

Prepare all food items as directed in a clean hygienic and timely manner.

Ensure that food preparation areas are clean and hygienic

Follow recipes, portion controls and presentation specifications as set by the company.

Sorting, storing and distributing ingredients

Washing utensils and dishes and making sure they are stored appropriately

Restock all items as need throughout the shift.

Prepare and accommodate all daily food products.

Has understanding and knowledge to properly use and maintain all equipment.

Cleaning and maintaining the food preparation equipment, floors, stations in practicing good safety, sanitation and organizational skills

Simple food preparation, packing and sealing of food items

Any ad hoc duties as assigned

Washing, peeling, chopping, cutting and cooking of foods

Assist Kitchen-In-Charge on kitchen tasks and duties

Any other duties assigned by Kitchen-In-Charge

Report to the Master Chef

Ensure that their sections are ready and be responsible for overall cleanliness

Assist in overall maintenance of hygiene standards

Use initiative and work as a team

Perform weekly stock take

Culinary Arts Pte Ltd

Job Description

Job Description

• Operational Excellence
  • Oversee daily restaurant operations, ensuring seamless service and an exceptional dining experience.
  • Maintain the highest standards of food quality, service excellence and ambiance.
  • Implement and refine SOPs to enhance efficiency and guest satisfaction.
  • Monitor restaurant cleanliness, hygiene and compliance with health and safety regulations.
• Team Leadership and Development
  • Recruit, train, and mentor a high-performing team, fostering a culture of excellence and professionalism.
  • Conduct regular performance evaluations, provide feedback and implement staff development programs.
  • Motivate and inspire staff to deliver outstanding service and maintain brand integrity.
• Guest Experience and Relationship Management
  • Ensure personalized and memorable guest experiences, handling VIP clients with discretion and care.
  • Actively engage with guests, address feedback promptly and cultivate long-term relationships.
  • Oversee reservations, guest preferences and special requests to enhance satisfaction.
• Financial and Business Management
  • Develop and manage budgets, monitor profit and loss performance and drive revenue growth.
  • Implement cost-control measures while maintaining quality and service standards.
  • Analyze sales trends, guest feedback and market insights to optimize business strategies.
• Marketing and Brand Development
  • Collaborate with marketing teams to promote the restaurant through events, partnerships and digital strategies.
  • Represent the restaurant at industry events and build relationships with key stakeholders.
  • Drive initiatives to enhance brand positioning and attract high-profile clientele.

Requirements

• Minimum 5–8 years of experience in a senior management role within a fine-dining or luxury hospitality setting.
• Strong leadership and team management skills with a passion for hospitality.
• Proven experience in financial management, budgeting and cost control.
• In-depth knowledge of fine dining service standards, wine, and gastronomy trends.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining composure and professionalism.

GRAND MERCURE ROXY HOTEL

Job Description

Reporting to the Restaurant Manager, the F&B Executive will assist to ensure a smooth day-to-day operation of the outlet.

· Extend warm greetings to guest upon arrival and usher them to allocated seats.

· Ensure that mis-en place/side station is all properly set-up before the shift commences.

· Assign responsibilities to team members and offer assistance during busy periods.

· Handle phone enquiries and take guest reservations in a courteous and prompt manner.

· Perform cashiering duties as and when required.

· Supervise and train team members to ensure high service standards are maintained.

· Assist the Manager to enforce all pre-check and check control procedures.

· Monitor the quality and quantity of all food and beverage items served.

· Ensure that work areas and equipment in the outlet, is safe and without risk to health and safety.

Crowne Plaza Hotel Changi Airport

Job Description

Zaine Skin Cosmetics

Job Description

QUALIFICATIONS:

• With at least 1 year experience as a Chef or Cook
• Has strong background in Filipino cuisine
• Excellent organizational and time management skills
• Excellent interpersonal and leadership skills

JOB DESCRIPTION:

• Prepare and cook wide range of Filipino dishes
• Develop and create new dishes and specials
• Cooking food in a timely manner
• Ensure compliance with all health and safety regulations within the kitchen area
• Check the quality and quantity of food products

rthor ipoh enterprise

Job Description

About the role

We are seeking an experienced and dedicated Restaurant Supervisor to join our dynamic team at rthor ipoh enterprise' in Ipoh, Perak. As a Restaurant Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant, supervising and supporting our front-of-house staff to deliver exceptional customer service.

What you'll be doing

• Oversee and coordinate the daily operations of the restaurant, including managing staff schedules, delegating tasks, and resolving any issues that may arise
• Provide leadership, guidance, and training to the waitstaff team to ensure they are equipped to deliver outstanding customer service
• Monitor and maintain high standards of cleanliness, presentation, and organisation throughout the restaurant
• Assist in inventory management, stock control, and ordering of necessary supplies
• Handle customer inquiries, feedback, and complaints in a professional and responsive manner
• Collaborate with the kitchen team to ensure timely and accurate food service
• Contribute to the development and implementation of strategies to improve overall restaurant performance

What we're looking for

• Minimum 2 years of experience in a restaurant supervisory or management role
• Excellent customer service skills with a proven ability to handle a variety of customer interactions
• Strong leadership and team management capabilities, with the ability to motivate and inspire staff
• Proficient in inventory management, cost control, and budgeting
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
• Flexible and adaptable, with the ability to work efficiently under pressure in a fast-paced environment
• Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

What we offer

At rthor ipoh enterprise', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and professional development
• Comprehensive training and mentorship programs
• Flexible work arrangements to support work-life balance
• Discounts on our restaurant offerings
• Employee recognition and reward programs

THR HOTEL (KUALA TAHAN) SDN. BHD.

Job Description

JOB DESCRIPTION

JOB DESCRIPTION NO : MTN/FO FOM                                                             

POSITION TITLE              : Front Office Manager

REPORTS TO                  : Resort Manager

DEPARTMENT                : Front Office

POSITION SUMMARY:

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the Guest Service Agent (GSA), to create guest experience, guest services, handling guest enquiry and suggestion nature activities in Taman Negara. Prepare weekly report and update revenue on upselling activities by GSA compared to the target.

DUTIES AND RESPONSIBILITIES           

1. Trains, cross –trains, and retrains all front office personnel.

2. Participates in the selection of front office personnel.

3. Schedules the front office staff.

4. Supervises workload during shifts.

5. Evaluates the job performance if each front office employee.

6. Maintains working relationships and communicates with all departments.

7. Maintains key control.

8. Verifies that accurate room status information is maintained and properly communicated.

9. Resolves guest problems quickly, efficiently, and courteously.

10. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Conduct coordination meeting for HOD/relevant department.

11. Reviews and check all the guest folio’s prepayment.

12. Works within the allocated target for the front office.

13. Checks cashiers in and out and verifies banks and deposits at the end of each shift.

14. Conducts regularly scheduled monthly meetings of front office personnel.

15. All staff looks uniform. Requires all front office employees to wear proper uniforms at all times.

16. Maximize room revenue and occupancy by reviewing status daily. Focus on item upselling at the reception, torch light etc.

17. Ensure implementation of all hotel policies and house rules. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.

18. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guest's managers and other employees.

19. Monitor all V.I.P’s / Group /Agent FAM trip/ special guests and requests.

20. Maintain required pars of all front office and stationary supplies. 

21. Review daily front office work and activity reports.

22. Review Front office log book and Guest feedback/complaints forms on a daily basis.

23. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.

24. Perform other duties as requested by management.

Private Advertiser

Job Description

Responsibilities:

• Greet guests warmly, assist with check-in/check-out, handle inquiries and concerns, and provide information about hotel facilities and local attractions.
• Manage reservations via phone, email, or in-person, verify details, and communicate policies to guests.
• Maintain accurate records, handle transactions, and provide administrative support to the Front Office Manager.
• Answer/direct calls, respond to emails, and coordinate with other hotel departments to ensure seamless guest services.
• Resolve guest complaints, escalate complex issues, monitor front desk security, and follow procedures for emergencies.

Qualifications:

• SPM or equivalent.
• Fresh graduates are encouraged to apply, training will be provided.
• Excellent customer service and communication skills.
• Applicants must be willing to work in Johor Bahru/Nusajaya/Desaru/Masai

HAVE FUN THOMSON PTE. LTD.

Job Description

The Laguna Resort & Spa Nusa Dua Bali ( St. Regis Resort )

Job Description

Homesuite Hotels Sdn Bhd

Job Description

SENIOR FRONT OFFICE

At The Sigar, Sutera Bay, we pride ourselves on delivering exceptional hospitality experiences to our guests. As part of the Homesuite’ family, we are committed to creating a welcoming and professional environment. We are currently seeking a few Senior Front Office to join our team:

Job Description:

• Coordinate Reception Team: Manage and support the team handling guest arrivals and calls.
• Phone Etiquette: Ensure all phone calls are answered politely and professionally.
• Visitor Management: Greet and attend to visitors properly.
• Direct Inquiries: Guide guests to the right department or information.
• Information Management: Safeguard and update member-related information regularly.
• Mail Handling: Ensure smooth processing of incoming and outgoing mail.
• Guide Junior Staff: Provide professional guidance to junior team members.
• Policy Compliance: Make sure the team follows all company policies and guidelines.
• Record Keeping: Maintain and organise records for easy retrieval when needed.
• Administrative Support: Assist other staff with administrative tasks as directed by the manager.

Requirements:

• Work Shift: Must be willing to work rotating shifts to cover 24-hour hotel operations.
• Languages: Fluent in English and Malay. Mandarin proficiency is a bonus.
• Customer-Focused: Strong communication skills and a friendly attitude.
• Problem-Solving: Able to stay calm and resolve issues quickly.
• Tech-Savvy: Comfortable with computers and hotel management systems.

Benefits:

• EPF/SOCSO contribution.
• Quarterly incentives based on performance.
• Medical claims.
• Birthday celebrations to make your day special.

Interested candidates please send resume to nurul@homesuite.my

Kota Kinabalu Marriott Hotel

Job Description

Aloft Langkawi Pantai Tengah

Job Description

Aloft Langkawi Pantai Tengah

Job Description

ASTRA LODGE SDN. BHD.

Job Description

THE JOBSCOPE

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests’ needs, and resolving their problems and complaints.
• Operating PMS and assisting with enquiries.
• Assisting with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.
• Calculate monthly utilities charges for long stay guests.

REQUIREMENTS

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office
• Well-groomed, professional appearance.
• Good customer service skills
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Good organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Available to work shifts, over weekends, and on public holidays.

Sheraton Imperial Kuala Lumpur Hotel

Job Description

Description for Internal Candidates 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

COLLECTIVE HAUS SOLUTIONS SDN BHD

Job Description

What you'll be doing - 

1. Guest Relations & Service Delivery

• warmly greet guest upon arrival, process efficient check-ins/check-out, and provide personalized assistance.
• address guest inquiries, requests, and complaints promptly, ensuring resolution and satisfaction.

2. Reservations, Booking Management & Coordination

• manage room reservations, ensuring accuracy and availability.
• maintain accurate guest records, billing and payment.
• prepare daily reports on occupancy, guest feedback, and operational issues. 
• Liaise with housekeeping, maintenance team to fulfill guest needs and resolve issues. 

3. Problem Resolution & Crisis Management

• Proactively resolve guest complaints (e.g., billing dispute, room issues)

4. Guest Feedback & Improvement

• Collect post-stay feedback & share insights with management for service improvements.

What we're looking for -

• Exceptional communication and interpersonal abilities
• Proficiency in PMS and reservation software
• Strong problem-solving, multi-tasking and organizational skills
• Customer-focused mindset with attention to detail
• Able to perform night shift duties
• Able to work weekends and public holidays
• Welcome fresh graduates, training will be provided

This role is pivotal in fostering guest loyalty, driving positive reviews and ensuring operational excellence in alignment with the firm's brand values. 

Sheraton Kuching Hotel

Job Description

Mezen Realty & Development Corp.

Job Description

Elite Lodge Management, Inc. (Ondus Boracay) is looking for a Hotel Sales and Marketing Supervisor to support the Sales and Marketing Manager in executing strategies to drive revenue growth, attract target guests, and enhance brand visibility. This role involves assisting in sales activities, digital marketing efforts, and guest feedback management, ensuring seamless communication between departments to optimize hotel operations and customer satisfaction.

Key Responsibilities:

Sales Responsibilities

• Assist in the development and execution of sales strategies to increase bookings and revenue.
• Support the establishment of partnerships with travel agencies, corporate clients, and online travel agencies (OTAs).
• Conduct follow-ups on sales leads, inquiries, and potential clients.
• Help organize and participate in sales calls, site inspections, and promotional events.
• Assist in negotiating contracts, pricing, and commission structures.
• Monitor sales performance and provide reports to the Sales and Marketing Manager.

Marketing Responsibilities

• Support digital marketing campaigns, including social media management, email marketing, and website updates.
• Assist in developing promotional materials such as brochures, videos, and advertisements.
• Help manage the hotel's online presence on OTAs, review sites, and social media platforms.
• Participate in trade shows, travel fairs, and networking events to promote the hotel.

Guest Feedback & Market Insights Responsibilities

• Collect and assist in analyzing guest feedback from online reviews, surveys, and social media.
• Collaborate with front desk and reservations teams to address guest concerns and improve service quality.
• Prepare reports on guest satisfaction trends and share with the management team.
• Respond professionally to online reviews and guest inquiries.

Qualifications & Skills:

• Bachelor's degree in Marketing, Business, Hospitality, or a related field preferred.
• Minimum 1-3 years of experience in hotel sales, marketing, or a related field.
• Familiarity with OTA platforms (Booking.com, Agoda, Expedia, etc.).
• Strong communication and customer service skills.
• Basic knowledge of digital marketing strategies.
• Willing to be assigned in Libis, Quezon City and travel to Boracay, if needed.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.

If you are interested, please send your resume/CV to careers@mezen.com.ph

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Dempsey Resource Management Inc.

Job Description

Financial managers create financial reports, direct investments, and create plans and strategies for the long-term financial benefit of a business or organization. They may work at hotels, banks, and insurance companies, and work closely with the management team.

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking a passionate culinary professional to join our pre-opening team as our Chef de Partie for our Banquet Kitchen. 

As part of the pre-opening team, the incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening. 

Key Responsibilities

• The incumbent will assist and supervise the agreed standard of food service during shift.
• Liaise and co-operate effectively with all other associated members of staff.
• Promote the safe use of the kitchen and its equipment.
• Upkeeping the hygiene standards in the kitchen. 
• Ensure all relevant food controls, correct temperatures are logged and the agreed standards of food preparation and presentation are adhered to at all times. 
• Attend any training that is required by the company.
• Prepare and cook high-quality dishes for banquets, events, and private dining functions in accordance with the hotel’s standards.
• Ensure all food items are prepared according to recipes, ensuring consistency in flavor, presentation, and portion control.
• Manage food production for large-scale events, from appetizers to main courses, ensuring timely and efficient service.
• Monitor and maintain the quality of food, ensuring it consistently meets the hotel’s luxury standards.
• Assist in menu planning and development for banquet events, providing creative input and innovative ideas.
• Any other tasks assigned by our Chinese Head Chef. 

Job Requirements

• Professional qualification in a related field
• 3 to 5 years’ experience, preferably in the hospitality industry.  Pre-opening experience would be useful.
• Strong interpersonal, communication and organizational skills.
• Able to work well in a team
• Strong background in banquet or event kitchen operations is highly desirable.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Ability to work in a fast-paced, high-pressure environment while maintaining attention to detail.
• Strong team player with excellent communication and organizational skills.
• A passion for food and commitment to maintaining the highest culinary standards.