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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Far East Hospitality

Job Description

Responsibilities:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Edition Hotels

Job Description

Kingdom Delicacies Pte Ltd

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Job Purpose:
We are looking for a dedicated and enthusiastic F&B Captain to join our dynamic team in Singapore. The ideal candidate will have a passion for delivering exceptional service and will play a key role in ensuring a seamless dining experience for our guests across our restaurant, pool bar, and in-room dining services.

Duties & Responsibilities:

Guest Service:

• Greet guests warmly and ensure they are seated promptly.
• Provide menus and introduce daily specials and promotions.
• Take accurate orders and relay them to the kitchen efficiently.
• Ensure guests are satisfied with their dining experience, addressing any concerns promptly.
• To have complete knowledge on the menu / service available / preparation methods and time in sections appointed

Service Efficiency:

• Assist in setting up and clearing tables.
• Serve food and beverages in a professional manner.
• Ensure all service areas are clean and well-organised.

Support Team Operations:

• Assist colleagues as needed to ensure efficient service flow.
• Communicate effectively with the kitchen and bar colleagues to ensure timely delivery of orders.
• Help with the preparation of service areas before and after meal periods.

Promotions & Upselling:

• Suggest additional items to enhance the guest experience and increase sales.
• Stay informed about menu changes and seasonal offerings.

Compliance & Safety:

• Adhere to all health, safety, and hygiene standards as required.
• Follow all company policies and procedures regarding the handling of food and beverages.

Inventory & Supplies:

• Monitor and restock service areas with necessary supplies.
• Report any shortages or equipment issues to the supervisor.

Required skills and Qualifications:

• Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
• Previous experience in a similar role within the F&B industry in Singapore is an advantage.
• Strong interpersonal and communication skills.
• Ability to work as part of a team.
• Basic knowledge of food and beverage service.
• Proficiency in using point-of-sale (POS) systems is a plus.
• Positive attitude and customer-focused.
• Ability to work efficiently in a fast-paced environment.
• Reliable and punctual.
• Excellent verbal, reading and written communication skills

1-Soleil

Job Description

Job Description:

• Adhere to and maintain service sequences execution as per outlet’s SOP.
• Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
• Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
• Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
• Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
• Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
• Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
• Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
• Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
• When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
• Coordinate with senior team members on manpower requirement and requisition if any.
• Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
• Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

UNDER DER LINDEN PTE. LTD.

Job Description

Position: Restaurant Supervisor

Salary: S$ 2,800 – S$3,000

Working Days & Hours: 5 days work week

Working Location: China Town

The restaurant:

Modern Asian Restaurant along Cross Street

Job Duties:

1. Familiar the whole floor operation. Able to carry out the role of every floor position if required.

2. Bring the best dining experience to the guests during restaurant operations.

3. to achieve monthly KPI through excellent sales and service

4. Ensure compliance with sanitation and safety regulations according to government regulations.

5. Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

6. Deliver superior service and maximize customer satisfaction

7. Housekeeping of work area and premises before and after services

8. Ad hoc duties when needed, taking instruction from supervisors and managers.

Job Requirements

1. Motivated (Leadership), result-oriented(result-driven) and a fast learner

2. Good organizational and planning abilities

3. Excellent interpersonal and communication skills

4. Service-oriented in all guests interactions

5. Computer literate and with excellent interpersonal skills is a plus

SOFITEL SINGAPORE CITY CENTRE

Job Description

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

Mandate Of Manpower

Job Description

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure
• Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time

Requirements:

• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

Private Advertiser

Job Description

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Administration & Sales

• Achieve daily and monthly targeted number of sales activities with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Research & prepare monthly lists of key account acquisition to target
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Solicit new and existing corporate/consortia/lifestyle & luxury accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
• Attend hotel clients and local community business events to network and maintain high visibility
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity to maximise sales revenue
• Attend overseas trade shows, key client events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter

Customer Service

• Update management and relevant departments on VIP arrivals, meet and greet accordingly
• Update Reservations & Front office team fortnightly on new account acquisition and that relevant guest profiles are shared to ensure to maximise GEM (Guest Engagement Management)
• Host “WOW” site inspections & FAM trips to deliver the brand promise providing exceptional customer service at all times
• Provide positive and constructive feedback as necessary to the respective Heads of Department
• Handle guest and internal customer complaints and enquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily

Financial

• Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
• Fully responsible of accounts under his/her management to achieve financial and non-financial objectives, including contracting, updating profile, and renewing contracts
• Conduct negotiations to achieve the best profit and rates for The Standard, Singapore
• Work closely with Director of Sales & Marketing & Director of Revenue Management to ensure pricing strategy across market segments are aligned to meet & exceed revenue targets
• Work closely with DOSM and assist with contributing towards the preparation of the Annual Business Plan relevant to your market segments
• To attend weekly yield meetings and monthly strategic meetings to develop and adjust sales strategies, short term pricing and channel tactics

Operational

• Perform monthly review account profile on room nights production and average rate and utilise Agency 360 & Demand 360 and relevant business intelligence tools to maximise ROI
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Update DOSM/DOM/DOR on market trends and business leads including compset trends on an ongoing basis
• Ensure that all account profiles, sales reports and any other relevant information are updated in the CRM system

Other Duties

• Identify and communicate ideas, customer expectations from assigned segments and territory
• To be aware of community, business, political and social factors that may affect the hotel’s financial performance
• Develop and maintain positive and productive working relationships with other colleagues and departments
• To attend training sessions and meetings as and when required
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
• To support and uphold The Standard’s Corporate Mission and Values in all interactions

Qualifications, Knowledge and Skills:

• A minimum of 5 years' experience in a similar capacity with proven track records in a 5-star/Lifestyle hotel
• Bachelor’s degree in tourism, hospitality, or related field
• Excellent verbal, reading and written communication skills
• Possess a strong network of contacts within the Corporate, Consortia travel market segment, including corporate clients, event planners and industry professionals
• Proficient in all Microsoft Office systems required and Opera & CRM systems preferred but not essential
• Customer centric with a core focus on providing guests with a positive experience to build long-term relationships
• A track record in achieving and exceeding sales targets
• Excellent negotiation, presentation and influencing abilities to secure new business opportunities
• A team player and builder
• Able to maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and colleagues
• A motivator and self-starter

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Listen to every guest and observe body language carefully in order to be able to understand guest’s needs and expectations, and consistently surprise and delight every guest.
Create and maintain a strong guest ‘first name’ relationship and combine this with an excellent memory for guest preferences.
Have a good understanding of the outlet’s concept and food and beverage offerings, and be able to verbally explain those to the guests with personality and flair on the line.
Have the knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines, be able to garnish all drinks as per the given standards, and explain their characteristics.
Set up daily bar counter and ensure that mise en place, any other required ingredients and equipment are prepared in order to work as efficiently as possible.
All bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service.
Assist the Head Bartender and Bar & Beverage manager to create new mixed drinks and cocktails for promotional activities and new menus.
Check the inventory daily before each shift to assure correct amounts are stocked up, so to avoid running out of stocks during service periods.
Handle cash, credit card, and other forms of payment accurately and efficiently, and process transactions using the point-of-sale (POS) system.
Closing the bar at the end of each shift, including cleaning and sanitising the bar area, equipment, and utensils, inventory check and securely storing supplies.
Clean and sanitise the bar areas after each shift and when required.
Responsible for checking and recording the temperature of the bar fridges and follow the First in, First Out standards.
Ensure compliance with all food and beverage policies and procedures, as well as applicable beverage and liquor laws with responsible service of alcohol.
To always take corrective action if service errors occur, ensuring all solutions exceed the guest’s expectations

Other Responsibilities:

Ensure a service-oriented culture focusing on guests’ needs
Be well versed in the hotel’s fire and life safety emergency procedures
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Maintain the highest standard of personal appearance and cleanliness

Requirements:

Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
Relevant experience as a bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for at least one year
Excellent verbal, reading and written communication skills
Ability to understand effective approaches of communication with different individuals
Bartending competitions experience is an advantage

Competencies:

Passionate about the hospitality industry
Energetic and personable
Aware of the local market trends in mixology
Good communication and customer contact skills
Service orientated with an eye for detail
Ability to work well in stressful and high-pressure situations
A team player and self-starter
Perform job with attention to details and the ability to organize and handle multiple tasks
Ability to understand the flow of service and support colleagues

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

• Listen to every guest and observe body language carefully in order to be able to understand guests’ needs and expectations, and consistently surprise and delight every guest.
• Create and maintain a strong guest ‘first name’ relationship and combine this with an excellent memory for guest preferences.
• Have a good understanding of the outlet’s concept and food and beverage offerings and are able to verbally explain those to the guests with personality and flair on the line.
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
• Support the Bar & Beverage manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).
• Lead the bartending team in all day-to-day operations whilst working the rail and train service and bar colleagues, including bartenders and barbacks on recommending, promoting and upselling beverages.
• Maintain high team spirit and morale. Maintain a welcoming and vibrant atmosphere at the bar.
• Understand beverage control procedure including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials and mix of sales analysis for beverage.
• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
• Responsible for ensuring the checking and recording of temperature of the bar fridges and follow the First in, First Out procedure.
• Ensure compliance with all food and beverage policies and procedures as well as appliable beverage and liquor laws with responsible service of alcohol. Ensure compliance with all licensing and regulatory requirements.
• Be well versed in all necessary Hotel brand standards and history and ensure all direct reports are likewise well versed.
• To always take corrective action if service errors occur, ensuring all solutions exceed the guest’s expectations.
• Engage with guests, providing recommendations and handling inquiries or complaints professionally.
• Organize and oversee special events, promotions, and tastings.
• Manage bar-related budgets, cost control, and financial reporting.
• Work closely with the finance department to ensure compliance with financial policies and procedures.
• Coaches, guides and supports team members to ensure their capabilities and degree of professionalism meet the needs of guests and the hotel.
• Attend meetings with senior management to discuss future business strategies and review ongoing action plans and progress.

Other Responsibilities:

• Ensure a service-oriented culture focusing on guests’ needs
• Be well versed in the hotel’s fire and life safety emergency procedures
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Maintain the highest standard of personal appearance and cleanliness
• Perform other duties assigned by the management

Knowledge and Experience:

• Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
• Relevant experience as a Head Bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for a minimum of 1 year.
• Excellent verbal, reading and written communication skills
• Ability to understand effective approaches of communication with different individuals
• Bartending competitions experience will be an advantage
• Pre-opening experience will be an advantage

Competencies:

• Strong leadership, interpersonal and training skill
• Acts as a role model to demonstrate appropriate behaviour
• Passionate about the hospitality industry
• Energetic and personable
• Aware of the local market trends in mixology
• Good communication and customer contact skills
• Service orientated with an eye for detail
• Ability to work well in stressful and high-pressure situations
• Ability to understand the flow of service and support colleagues

SUSHIRO GH SINGAPORE PTE. LTD.

Job Description

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

Requirement:

• Possess working experience in Japanese restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers
• Possess working experience in F&B industry
• Management Trainee position is also available
• Food & Hygiene certified
• Willing to work shifts, weekends and public holidays
• Possess Great Personality – Proactive, Patience, Humble and Eager to learn
• Can-do attitude, driven, passionate about work and a team player

Working Hours:

• Working Hours: 44 hours a week
• Working Days: 6 days a week

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Leadership Responsibilities:

• Assist the Chef de Cuisine in all aspects of kitchen management, including overseeing kitchen colleagues, ensuring recipe and plate presentation standards are met, and maintaining a productive and respectful working environment.
• Work closely with other members of the culinary team and stewarding team, to ensure smooth coordination and communication across all kitchen operations.
• Coordinate the kitchen colleagues schedule to ensure adequate coverage for all shifts while managing labor costs effectively.
• Provide support during busy periods by multitasking and prioritising tasks effectively and efficiently.
• Assist in creating and updating menu items, incorporating seasonal ingredients and current culinary trends, while also considering cost efficiency.
• Spark creativity and unique recipes from your team.

Food Preparation & Cooking:

• Ensure food standards, preparation, presentation, temperature and cooking techniques are maintained at that level and enforce policies and procedures in the kitchen.
• Ensure the quality and consistency of food items by adhering to established standards.
• Follow proper food handling and sanitation procedures to maintain a clean and safe kitchen environment.

Inventory Management:

• Monitor food stock levels and communicate with management to ensure timely replenishment as needed to avoid shortages or overstocking.
• Ensure all products sourced are of the highest quality and adhere to relevant ethical and sustainable procurement requirements.

Training & Development:

• Train and mentor team members, providing guidance on culinary techniques, safety procedures, and kitchen protocols.
• Encourage continuous learning and professional growth among team members.

Food Hygiene & Maintenance:

• Adhere to all health and safety regulations and guidelines.
• Ensure personal cleanliness and proper deportment of all team members.
• Maintain equipment in good working condition and report any issues to management.
• Participate in daily cleaning tasks, including deep cleaning of equipment, surfaces, and storage areas, to maintain a sanitary kitchen environment.
• Report any health or safety hazards, incidents and injuries to your Supervisor on Duty as soon as possible. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel.

Other Responsibilities:

• Be well versed in the hotel’s fire and life safety emergency procedures.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.
• Participate in training sessions and workshops provided by the Hotel to enhance culinary skills and knowledge.
• Interact with guests in a friendly and professional manner, taking special requests or dietary restrictions into consideration when preparing dishes.
• Address any issues or discrepancies that may arise during service, such as equipment malfunctions, ingredient shortages, or guests’ complaint, with efficiency and professionalism.
• Stay informed about current culinary trends, techniques, and ingredients.

Requirements:

• Degree / Diploma / Certification in Culinary Arts or Management.
• Proven experience in a Japanese restaurant/Izakaya.
• Additional certifications in culinary will be an advantage.
• Minimum 2 years of relevant experience in a similar luxury hotel environment.
• A self-starter and team player with excellent communication skills.
• Enjoys working in a highly empowered and energetic workplace environment.
• Committed to serving food of the highest quality.
• Pre-opening experience will be an advantage.

Competencies:

• Strong leadership, interpersonal and training skills.
• Acts as role model to demonstrate appropriate behaviours.
• Creative and passionate.
• Good communication and customer contact skills.
• Luxury service oriented with an eye for detail.
• Ability to work well in stressful and high-pressure situations.
• A team player and self-starter.

JK KAMPUNG UBIN PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

MICRO FINANCIAL MANAGEMENT AND CORPORATE SOLUTIONS PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

HONG LI CUISINE PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

GOODWILL DELIGHT PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Tin Box

Job Description

• Directs food preparation and collaborates with Head Chef/Outlet Manager
• Ensuring consistency in quality and portion size moving dishes
• Enforcing safety and sanitation standards in the kitchen
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Prepare and cook menu items as per set standards.
• Receiving feedback and making improvements where necessary
• Ensuring that all food is of excellent quality and served in a timely manner
• Any other ad-hoc duties as assigned

KHADIJAH EATING HOUSE PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Young Women's Christian Association of Singapore

Job Description

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

The Role

The Front Office Executive works under leadership and managerial roles of Front Office function in accordance with the service standards. He/She must be a friendly and outgoing individual and possess excellent communication and problem-solving skills. He/she can work well under pressure in a fast-paced environment and is able to interact with culturally diverse guests. He/She is also required to mentor, guide the junior team members. In the absence of the Front Office Manager and duty managers, he/she is responsible for the smooth and efficient operations of the Front Office.

The Responsibilities

Manage Front Office Operations

• Coordinate daily front office activities to ensure operational efficiency.
• Build rapport with guests to enhance service experience
• Maintain accurate room status information
• Responsible for the assignment and blocking of rooms for arrival guests, particularly VIPs guests and Groups.
• Responsible for the preparation of all the necessary materials, Registration Card, Welcome Folder, Fruit Basket, Cake, Key and etc. prior to VIPs guest arrival.
• Work closely with fellow colleagues in Reservations and Sales Departments on all VIPs reservations.
• Ensure that all reservations and cancellation are processed efficiently.

Drive Service and Operational excellence

• Deal with guest requests to ensure a comfortable and pleasant stay.
• Assist in guests/customers complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• Keep up to date with room prices and special offers in order to provide accurate information to guests.
• Report any maintenance, breakage or cleanliness matters to the relevant Manager.

Manage Operational Risks

• Monitor team's compliance with data protection regulation and organizational security procedures for guest registration and credit and cash transactions.
• Adhere to all fire safety procedures and to assist in the evacuation process.

Team Management

• Conduct on-the-job training and provide guidance to Guest Relations Officers.
• Identify training needs and implement training plans to enhance team capabilities.
• Monitor team performance and provide feedback for improvement.

The Requirements

• Diploma in Hospitality Management
• Minimum 3 years of relevant experience in front desk service.
• Good working knowledge of OPERA system would be an advantage
• Works on shifts including weekends and public holidays

Young Women's Christian Association of Singapore

Job Description

Café Lodge is a contemporary café offering delicious heritage food reminiscent of mom's home cooked meals as well as exquisite western dishes prepared with utmost care and attention to detail. Enjoy our mouthwatering signature dishes like Claypot Laksa and Black Vinegar Pork Trotters or try our Chef's specialities such as Linguine Pasta with Beef Tenderloin, Vietnamese Beef Pho and Roasted Pork Rice.

The lush surroundings and spacious design of Café Lodge is ideal for family gatherings or lunch and dinner parties with friends.

Our F&B Team is a party of passionate and enthusiastic individuals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities

· Check the station(s) to ensure that the necessary supplies are adequate.

· Prepare F&B service environment.

· Check all the function rooms daily before the opening hours to ensure that they are ready for business.

· Welcome the guests and usher them to available tables.

· Take order and repeat the order to the guests for confirmation.

· Help the guests to place the napkins on their laps before serving.

· Check the order to ensure no order is being left out, and be sensitive to the timing of serving.

· Clear the dishes after each course with the permission of the guests.

· Attend to requests raised by the guests from time to time.

· Check the bill to ensure it is correct before presenting it to the guest and mention the charge.

· Confirm the change with the cashier before returning it to the guests.

· Say thank you as the guests leave.

· Assist in the services at other stations or locations when the need arises.

· Carry out any other duties assigned by the Management Staff.

Key Requirements:

· Minimum N level, NITEC in Food & Beverage Operations preferred.

· Able to perform shift work including weekends and public holidays.

· No prior experience required, training will be provided

· Open to Permanent / Part time / Contract

· Students welcome to apply for Part Time / Temporary Role (min 3 months and above)

· Good communications skill

· Enjoy meeting people and has a friendly personality.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

Courtyard by Marriott

Job Description

RW Cruises Pte Ltd

Job Description

Primary Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Melissa Shoe-

Job Description

SALARY:

From SGD $3300 Starting Salary

SCOPE:

Assist the Head Chef

Assist in managing costs, food purchases & inventory

Experienced with leadership qualities

Fine culinary skills in Western & Local dishes (Non-Halal)

Passion in creating special dishes & developing menu

Be independent & responsible

Plan & lead daily kitchen operations

Manage costs, food purchases & inventory

Ensure consistencies in all food servings

Ensure kitchen cleanliness, safety & compliance to food hygiene

Team player that can readily work with the whole team

REQUIREMENTS:

NO academic certification required, we only seek true talent & positive attitude

Possess food hygiene and safety certification

Immediate start work preferred

Applicants please contact Ms. Rosalind @ 9090 4144 or email to rosalind@melsplace.com.sg

Pan Pacific Serviced Suites

Job Description

To oversee the smooth operation, management and overall performance of the Front Office Department for Pan Pacific Serviced Suites Beach Road & PARKROYAL Serviced Suites.

Primary Responsibilities:
a) To prepare the hotel’s annual Front Office, including the Pacific Lounge budget and submit to management for approval.  The annual budget should include manpower requirement, operating expenses, etc. On the approved budget, the incumbent rolls out the plan.
b) Control in area of direct responsibility, all budgetary items, overheads and operating expenses including profit & loss report, accuracy on accrual, forecasting and capital expenditure (CAPEX)

c) Responsible in meeting all Key Performance Indicators for Front Office.

d) Champion the Leading Quality Assurance Audit, and all other internal or external audit with the Pan Pacific Hotels Group

e) To develop, implement Standard Operating Procedures within your areas of direct control.

f) Ensure that all quality, service, and controls conform to established standards as set by the General Manager, as well as Pan Pacific Hotels Group (PPHG) policies and procedures.

g) Supervise all operational activities to ensure maximum guest satisfaction. Ensure that all guest feedback is responded to in a timely manner.  

h) Oversee the operations of the Pacific Lounge to ensure consistent quality and variety of food

i) Ensure compliance with local authority regulations by maintaining hygiene standards and renewing food licenses.

j) Respond to Trust You and other social media reviews.

Ascott International Management Pte Ltd.

Job Description

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

PARKROYAL Collection Hotels & Resorts

Job Description

Job Description & Requirement:

This position is responsible for checking in and checking out of guests. Basic functions include dealing with guests’ requests and handling them according to the hotel policies with professionalism and courtesy.

DUTIES & RESPONSIBILITIES:

• To provide courteous and prompt service and if possible to comply with each and every guest’s requests and needs
• To ensure all check-in and check-out are prompt, guest's requirements are met and to ensure that foreign currency exchange is up-to-date
• To prepare and handle check-in and process arrival of all incoming groups and crew
• To handle room change and keys with care and ensure that the room keys are given to the right guests i.e., by checking the Opera System and welcome folder for verification.
• To check the occupancy report to ensure the room status is updated
• To ensure proper handling of all guest's messages/property held at the Reception.
• To perform any other reasonable duties and responsibilities as requested by superior or management.
• Fluency in English and Chinese language

Requirements:

• Preferably candidates with tertiary education in Tourism or Hospitality Management.
• At least 2 years of relevant experience in a similar capacity. Candidates with no experience will be considered for Guest Services Agent position.
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holiday.

Oasia Hotel Singapore

Job Description

Responsibilities

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Oasia Hotel Singapore

Job Description

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Marriott International

Job Description

Job Number

24132275 Job Category

Rooms & Guest Services Operations Location

JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Non-Management POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Handle guest complaints. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Far East Organization

Job Description

Responsible for the proper, efficient and profitable functioning of the Hotel. Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance to ensure that all staff project a positive corporate image to guests. Ensure that guests are attended to with promptness, courtesy, and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in/out of guests. Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms/public areas or undesirable persons loitering around in coordination with the security department. Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies. Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Requirements

Minimum Diploma in Hospitality. Able to perform rotating shifts. Positive attitude and outgoing personality with good public relations skills. Minimum 4 years of experience in hospitality and Opera knowledge.

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Far East Organization

Job Description

Senior/ Guest Service Executive (Vibe Hotel Singapore Orchard)

Responsibilities

Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible. Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure. Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary. Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Requirements

A minimum Diploma qualification in any field. Relevant work experience will be duly considered. Willing to work rotating shifts. Positive attitude with an outgoing personality and good communication skills. Preferred experience in the hospitality industry along with familiarity of the Opera system.

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Shoukouwa Restaurant Pte Ltd

Job Description

Two MICHELIN-starred Japanese restaurant, Shoukouwa, is looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with 1-2 years of experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Ability to speak Japanese is a MUST due to guests' profile and communicate with Japanese Chef
• Willing to work shifts, weekends and public holidays.

Lotus Thai Restaurant

Job Description

Restaurant Supervisor - Ushering customers to their tables - Responsible for presenting menus to customers. - Makes recommendations and serves food/beverages to customers. - Full time or Part time (Flexi working hours) Please call or sms 8168 4877

Economic Agency (1976) Pte Ltd

Job Description

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Oasia Hotel Singapore

Job Description

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Far East Organization

Job Description

Senior/ Guest Service Executive (Oasia Hotel Downtown)

Responsibilities

Provide courteous and efficient service and if possible to comply with each guest’s request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints promptly according to established procedures, and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary. Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use. Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Requirements

Minimum Diploma in Hospitality. Able to perform rotating shifts. Positive attitude and outgoing personality with good public relations skills. Previous experience in hospitality and Opera knowledge will be advantageous.

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Wenet SGP Pte Ltd

Job Description

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

Hotel Indigo colleagues are the people at the center of every new story . They make all guests feel welcome in the neighbourhood and at home in the hotel. At

Hotel Indigo

we deliver inspired service. Our guests are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime. Join us as a

Assistant Housekeeping Manager

in

Hotel Indigo Singapore Katong.

You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can: Supervise the housekeeping and laundry operation to ensure cleanliness quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Responsibilities:

Monitor budget and control expenses with a focus on increasing productivity. Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation). Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Promote teamwork and quality service through daily communication and coordination with other department heads. Inspect all assigned rooms and public areas to ensure furnishings, guest rooms, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise team of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Routinely perform all housekeeping duties necessary including making beds, vacuuming, and cleaning guest rooms to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents). Perform other duties as assigned and may also serve as manager on duty. Qualifications and Requirements:

High School Diploma / secondary education / equivalent plus one year of assistant executive housekeeper experience in similar capacity in the hospitality industry. Must be able to speak local language(s). What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

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RESTAURANT ZEN PTE. LTD.

Job Description

We are now looking for a Manager to join our enthusiastic and passionate team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

The successful candidate has:

• Proven experience as a restaurant manager or similar role.
• Strong knowledge of restaurant operations and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations.
• Proficient in restaurant management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as needed.

Key Responsibilities include:

Key Responsibilities:

• Operations Management:
  Oversee daily restaurant operations, including front-of-house and back-of-house activities to ensure smooth functioning.
• Staff Leadership:
  Recruit, train, and manage staff, fostering a positive work environment that promotes teamwork and professional development.
• Customer Service:
  Ensure exceptional guest experiences by addressing customer inquiries and complaints promptly and professionally.
• Financial Oversight:
  Monitor and manage budget, labor costs, and inventory to meet financial goals; prepare regular reports on sales and expenses.
• Quality Control:
  Maintain high standards of food quality, presentation, and cleanliness in compliance with health and safety regulations.
• Marketing & Promotion:
  Collaborate with the marketing team to develop promotions and events that attract new customers and retain existing ones.
• Vendor Management:
  Build and maintain relationships with suppliers and vendors to ensure the quality of ingredients and services.
• Performance Evaluation:
  Conduct regular performance reviews and provide constructive feedback to staff.

Keisuke Singapore Pte Ltd

Job Description

-Ensure the smooth operation of the F&B outlet by ensuring that maintenance issues are quickly resolved, and hygiene standards are met.

-Ensure daily opening and closing duties in the outlet are properly executed

-Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

-Perform inventory checks and product ordering.

-Maintain high level of customer service.

-Plan schedule for outlet staff (both kitchen and service).

-Ensure overall restaurant image is maintained and the brand is always well represented.

-Provide co-ordination and services for both kitchen and service.

-Communicate daily and act as liaison between operations staff

and management.

-Ensure that POS system is always operational and accurate.

-Report on time, in proper uniform and grooming.

-Provide suggestions or develop new SOP to improve operation and employee duties for the betterment of the customers.

-Orientate and train new hirers

-Coach, train and supervise staff to operate stations.

-Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

-Prepare the daily sales report.

-Maintain clean hygiene for the restaurant

-Maintain workplace safety and health policies and procedures.

-Reduce food, beverage, and stocks wastage in the outlet.

-Ensure the proper handling of food/ingredients/kitchen equipment’s in the restaurant.

Requirements:

• Willing to learn and positive attitude
• Candidates with Food Hygiene Certification are needed (please include this in the resume)
• Minimum 4 years in F&B operations. (BOTH Service and Culinary)
• Willing to work during, weekends and public holidays
• Passion for people & food.
• Enjoy challenges and able to cope in a fast-paced environment
• Excellent leadership & positive mindset
• At least 3 years of relevant working experience working in similar roles in the F&B industry
• Good interpersonal skills

Benefits:

• Medical benefits
• Health insurance
• Birthday benefits
• Uniforms provided
• Staff meals
• Special Allowance
• Transport Allowance
• JOIN IN BONUS $1000

Training will be provided at designated locations.

Please upload your detailed resume in PDF format stating current and expected salaries, full personal and career details, contact numbers and notice period required.

Please note that only shortlisted candidate will be notified.

Go K Company

Job Description

We are looking for Chef for Korean restaurant;

• Passionate and self-motivating
• Having knowledge on Korean recipes and ingredients
• Mandatory to speak Korean
• Proactive to share idea for developing recipe and new menu
• Research Korean Food Trend and suggest how to localization
• Long service is required as position is crucial

SHANGHAI YONGFU SINGAPORE PTE. LTD.

Job Description

Working Hours: 44hrs/week (5 days per week inclusive weekends n PH)

Location: Suntec City

Salary: $4000 - $6000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with fine dining restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure

HAWKERS STREET PTE. LTD.

Job Description

Job Purpose:

Ensure smooth operations in the Outlet

Duties:

· Supervise all staff in outlet and ensure smooth operations within the outlet.

· Involve in manpower planning which include of duty roster planning, recruitment of full-time/ part-time staff

· Oversee on-the-job training to all staff to ensure the staff understand their work areas and are able to perform their roles with confidence

· Involved in recruitment for staff

· Liaise with support departments such as HR on payroll matters and Accounts on finance/ billing matters

· Enforce good hygiene and food/workplace safety standard within the outlet

· Manage food and labor cost within the outlet

· Enforce good customer service amongst the staff

· Manage guest/ customer’s complaint

· Work with Head chef/ Marketing department in terms of launching new menu/ Limited Time Offer in order to boost the sales for the outlet

· Hands-on helping in the outlet during peak period

· Performs other related duties such as special assignments and annual major objectives as required

Skills/Qualifications:

Leadership, People skills, Friendly, Organized, Communication skills

KUMPUNG DELIGHTSS

Job Description

· Ability to manage entire station independently – counter serving & cashiering

· Support kitchen work – washing, general cleaning & shelfing of dry goods.

· Ensure first in first out (FIFO) practices are used in the restaurant

· Assist kitchen staffs with maintaining of equipment and kitchen facilities & cleanliness

· To be responsible for personal hygiene and grooming

· Clearing & cleaning of soiled dished, utensils & kitchen crockeries.

Requirements :

· min. 1 year of experience on the above relevant duties

· Positive attitude and willingness to learn

· Posses valid Singapore Food Hygiene Certificate (if any)

· Able to work in fast-paced F&B environment

· Able to commit weekends and public holidays (if any)

· Good team player and outgoing

· Able to be versatile and multitasking

· Able to handle heavy stuffs

· Tech savvy person, able to accept all implementation to improve workflow

Aqueen Hotels Pte Ltd

Job Description

Job Description & Requirements

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

1. Excellent customer service abilities
2. Excellent communication skills in English
3. PC literacy
4. Able to work on shifts

Kingdom Feast

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry