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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Maayo Leisure Group

Job Description

Job Summary:

The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest experiences, and leading a team of front desk agents. This role involves managing guest check-ins and check-outs, addressing guest inquiries and concerns, and ensuring smooth communication between departments.

Key Responsibilities:

Guest Service:

• Greet and check in guests with a warm and professional demeanor.
• Handle guest requests, complaints, and inquiries promptly and effectively.
• Ensure all guests receive personalized and exceptional service.

Team Management:

• Supervise, train, and mentor front desk staff.
• Schedule shifts and manage daily staffing requirements.
• Conduct performance reviews and provide constructive feedback.

Operational Duties:

• Oversee daily front desk operations, including check-ins, check-outs, and reservations.
• Ensure the front desk area is clean, organized, and well-maintained.
• Handle billing and payment processes accurately and efficiently.

Communication:

• Maintain clear and effective communication with other departments (e.g., housekeeping, maintenance) to address guest needs and concerns.
• Facilitate smooth handovers between shifts and ensure all relevant information is communicated.

Administrative Tasks:

• Prepare and review daily reports, including occupancy and revenue statistics.
• Assist with inventory management and ordering of front desk supplies.
• Handle administrative tasks such as filing and record-keeping.

Problem Solving:

• Resolve guest issues and complaints with empathy and professionalism.
• Make quick decisions to address unexpected situations or emergencies.

Qualifications:

• Education: Degree in Hospitality Management or related field preferred.
• Experience: Minimum of 2-3 years of experience in a front desk, with at least 1 year in a supervisory position.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in front office software and systems.
• Ability to handle stressful situations and resolve conflicts effectively.
• Attention to detail and organizational skills.

Chili's Bar & Grill

Job Description

• Candidate must possess at least a Bachelor's Degree , Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Excellent in oral communication skills and interpersonal skills.
• Must have a working knowledge on Local Store Marketing techniques, sales building and a proven track record of controlling costs.
• Oversees overall smooth flow of store operations for a duration of a scheduled shift. Assists General Manager in implementing and accomplishing assigned tasks to meet Company objectives.
• With an Assistant Manager / Manager experience specializing in Food/Beverage/Restaurant Service or equivalent.
• Willing to be assigned in any of our restaurant concepts/affiliates

BAYOU LAGOON PARK RESORT SDN. BHD.

Job Description

Description

Report for work punctually in a proper and neat attire complete with name tag.

Read log book and initial at the beginning of every shift.

Attend daily briefing before start of shift.

Perform reception functions.

Assist guest in opening/handling of safe boxes.

Perform cashiers functions.

Attend to all guest enquires, request and complaints.

Perform reservation functions as and when required.

Maintain cleanliness of the work area

Handling of Foreign Exchange.

Ensure all shift closing are balance.

To report to superiors of all guest complaints.

Maintain safety/security and confidentiality at all times.

Maximize revenue through up-selling and suggestive selling.

Generate reports as and when required.

Attend monthly meetings as and when required.

Perform other duties as and when required

VISION
To Be Leading & Most Sought-after Hotel In The Region From Both Hotel Guests And Employees.

El Puerto Marina Beach Resort and Vacation Club

Job Description

Key Responsibilities:

• Presentation: Conduct engaging and informative presentations about timeshare properties to potential clients.
• Customer Interaction: Build and maintain strong relationships with prospective clients, addressing their questions and concerns effectively.
• Sales Process: Guide clients through the sales process, from initial contact to closing the sale, ensuring all necessary documentation is completed accurately.
• Follow-Up: Conduct follow-up communication with potential clients to provide additional information and address any remaining concerns.
• Collaboration: Work closely with the sales and marketing team to develop and implement effective sales strategies.
• Events: Represent the hotel and timeshare program at trade shows, exhibitions, and other promotional events.
• Reporting: Maintain accurate records of client interactions, sales, and follow-up activities. Provide regular reports to the Sales Manager.
• Training: Participate in ongoing training programs to stay updated on product knowledge, sales techniques, and industry trends.

Qualifications:

•  
• No experience are being accepted
• Excellent communication and interpersonal skills.
• Strong presentation and negotiation skills.
• Customer-oriented with the ability to understand and meet client needs.
• Ability to work independently and as part of a team.

LJC Restaurant Inc.

Job Description

Are you a dynamic leader with a passion for hospitality? We're looking for an experienced Restaurant Manager to join our team and help create memorable dining experiences!

Responsibilities:

• Oversee daily operations to ensure smooth service
• Manage and train staff to provide exceptional customer service
• Maintain health, safety, and cleanliness standards
• Monitor inventory, ordering, and cost control
• Handle guest inquiries and resolve issues promptly
• Collaborate with the kitchen to ensure timely and quality food service
• Drive sales and profitability through effective management and marketing initiatives

Requirements:

• Proven experience in restaurant management or a similar role
• Strong leadership, communication, and organizational skills
• Ability to work in a fast-paced, customer-focused environment
• Knowledge of food safety regulations
• Flexibility with working hours, including nights and weekends
• Passion for delivering great customer experiences

IGT Technologies Philippines, Inc.

Job Description

JOB PURPOSE:

The purpose of this role is to supervise and develop a training team – may be covering both Process and Language – together with managing and ensuring that operational and client metrics are supported in training.

QUALIFICATIONS:

• Graduate of any Bachelor’s degree with at least 2-3 years of working experience in a BPO/Call Center - customer service/sales/travel is required.
• Preferably with 3-4 years of experience in Sr. Trainer / Assistant Manager specializing in BPO Training & travel related process and applications.
• Amenable to work onsite in Alabang, in a flexible shifting or rotational schedule within 24/7 work hours.

JOB RESPONSIBILITIES:

• Managing day to day activities pertaining to liaison with different departments for TNI, communication and follow up
• Responsible for selecting, training, developing, and managing performance of professional and direct/indirect reports
• Perform periodic assessment of classroom/facilitation skills of direct reports
• Develop and manage project work plans and timelines
• Management of periodic training reports
• Deliver NHT or Refresher courses

Sheraton Towers Singapore Hotel

Job Description

• Daily scheduling of Room Attendants and Runner’s assignment.
• Supervise, train and check the overall work of RA and public area cleaners
• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
• Follow up on the work performance and assignments of RA.
• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup using the Short Form / Long Form Inspection Sheet. Collate and update scores.
• Inspect VIP rooms prior to guest’s arrival.
• Maintain a daily Communications logbook, including RA assignments, maintenance deficiencies and prepare work order.
• Report maintenance deficiencies that require immediate attention and follow up on their status.
• Ensure that all vacant clean rooms, as well as stay over rooms have been updated at the end of shift.
• Handle all guest requests items that come through the Job codes and walkie.
• Ensure that Policy of breaking “Privacy “ is handled seamlessly.
• Maintain Housekeeping supplies at par levels.
• Plan and roster staff according to occupancy level.
• Assist the Executive Housekeeper with Housekeeping stock-take.
• Organise linen stock-takes and collate information.
• Check cleaning standards in rooms are up to Quality Standards.
• Ensure safety of keys and communication devices are accountable for at end of shift.
• Conduct formal performance appraisals of all staff in Housekeeping department.
• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.
• Take on additional roles and tasks from time to time as per operations’ requirements.

Sheraton Towers Singapore Hotel

Job Description

Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.

KEY RESPONSIBILITIES:

• Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.

• Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.

• Assist to organise marketing activities, such as promotional events and discount schemes.

• Create and execute plans for department sales, profit and staff development.

• Coordinate entire operation of the restaurant during scheduled shifts.

• Deal and resolve customer complaints tactfully and update the F&B Management accordingly.

• Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.

• Implement effective systems to prevent breakages and damage of operating equipments.

• Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.

• Implement and maintain training system to ensure associat

• Maintain high standards of quality control, hygiene, and health and safety.

• Any other duties assigned by Director of F&B.

Samada Group

Job Description

About Us: Join our vibrant team at Samada Group, a premier villa rental company in Bali offering a unique blend of accommodations, coworking spaces, and bike rental services. Nestled in the heart of Bali's stunning landscapes, we cater to travelers seeking both comfort and adventure. With a commitment to exceptional customer service and community engagement, we're redefining the hospitality experience.

Position Overview: We are seeking a dynamic Sales Representative to join our team. As a Sales Representative, you will be the face of our company, grabbing the attention of people, interacting with guests and promoting our services. Your role will involve creating memorable experiences for our guests while driving sales and revenue growth. If you're a flexible, friendly individual with excellent communication skills and a passion for hospitality, we want to hear from you. Bonus points if you have a flair for digital marketing!

Location: Bali, Indonesia

Responsibilities:

• Engage with potential guests to promote villa rentals, coworking spaces, and bike rental services.
• Respond promptly to inquiries via phone, email, and in-person interactions.
• Provide personalized assistance to guests, ensuring their needs are met and expectations exceeded.
• Maintain in-depth knowledge of our properties, amenities, and local attractions.
• Actively pursue sales opportunities and achieve targets set by the management.
• Act as a brand ambassador, representing our company values and ethos in all interactions.

Requirements:

• Fluent in English
• Previous sales or customer service experience in the hospitality industry preferred.
• Exceptional interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and holidays as needed.

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang, Sore
  • Selasa: Pagi, Siang, Sore
  • Rabu: Pagi, Siang, Sore
  • Kamis: Pagi, Siang, Sore
  • Jum'at: Pagi, Siang, Sore
  • Sabtu: Pagi, Siang, Sore
  • Minggu: Pagi, Siang, Sore
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

La Brisa - LYD Group

Job Description

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

The Wina Resort

Job Description

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

Din Tai Fung

Job Description

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
 

About the role

Guest Relations Manager, Front Office 

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility. 

What you will do:  

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers. 

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy. 

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons  (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism 
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate with a second language. 
• Proficiency in Opera is required  

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

GENESIS MANPOWER PTE. LTD.

Job Description

Holiday Inn Singapore Atrium

Job Description

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms.  It is strategically located at the fringe of the city, Chinatown and the Singapore River, served by Havelock MRT right at its doorstep.  

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community. 

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues.  Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned.  You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration. 
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.  

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

MRM Mercado Holdings Corp.

Job Description

Key Responsibilities: 

1. Sales Strategy and Management: 

- Supervise the hotel’s sales team, ensuring they meet revenue and booking targets. 

- Develop and implement strategies to attract corporate clients, tour operators, event planners, and leisure travelers.

- Promote hotel facilities such as rooms, banquet services, restaurants, and special packages to potential clients. 

- Negotiate and secure contracts with corporate accounts, travel agencies, and other partners. 

- Analyze market trends, competitors, and guest preferences to identify opportunities for growth. 

2. Marketing and Branding:

- Develop and execute marketing campaigns to increase brand visibility and occupancy rates. 

- Coordinate digital marketing efforts, including hotel website management, social media presence, SEO, and email marketing. 

- Create promotional content such as brochures, advertisements, and special offers. 

- Organize hotel events and partnerships to increase local community engagement and awareness. -

 Collaborate with the food and beverage, front office, and events teams to promote packages and services. 

3. Guest Relations and Customer Acquisition: 

- Manage relationships with key clients, travel agencies, and online travel agents (OTAs). 

- Ensure guest satisfaction by addressing client needs and resolving issues related to bookings or services. 

- Oversee guest loyalty programs to retain repeat business and improve customer retention. 

4. Revenue Management and Budgeting:  

- Monitor room occupancy rates, Average Daily Rate (ADR), and RevPAR (Revenue per Available Room). 

- Assist in setting room rates and adjusting pricing strategies based on demand, competition, and market conditions. 

- Manage the marketing and sales budget, ensuring efficient allocation of resources for maximum ROI. 

5. Team Leadership and Development: 

- Lead, motivate, and train the sales and marketing team to improve performance and meet hotel objectives. 

- Conduct regular performance evaluations, set goals, and provide feedback to team members. 

- Collaborate with the general manager and other department heads to ensure sales and marketing efforts align with overall hotel objectives. 

Key Qualifications: 

- Bachelor’s degree in Hospitality Management, Marketing, Business Administration, or a related field. 

- Previous experience in hotel sales and marketing, with supervisory or management experience preferred. 

- Strong knowledge of the hospitality industry, including OTA management, event sales, and corporate partnerships. 

- Excellent communication, negotiation, and interpersonal skills. 

- Proficiency in CRM systems, hotel property management systems (PMS), and digital marketing tools. 

Skills and Competencies: 

- Strong sales and negotiation abilities. 

- Understanding of digital marketing, revenue management, and market trends. 

- Ability to build and maintain relationships with clients and partners. 

- Strategic planning and problem-solving skills. 

- Time management and organizational abilities.

RK Recruitment Pte. Ltd.

Job Description

Job Summary:

• basic UP TO $6500
• Monday to Friday 8am-5pm
• Nearest MRT: Clementi
• Cuisine Type: Chinese/Taiwan

Job Description:

• Menu Development and Cost Management:

Research and develop seasonal and permanent dishes.

Calculate food costs accurately and set SOPs for consistent food preparation and delivery.

Implement portion control measures to minimize wastage and maximize profitability.

• Production Operations Oversight:

Direct all operations of the production function within the central kitchen.

Supervise staff to ensure production targets, portion sizing, and product quality are met.

Manage production schedules and monitor overall output levels.

Formulate new food production standards and SOPs to improve efficiency and quality.

Investigate production and quality issues, recommend solutions, and implement waste reduction strategies.

• Quality Control:

Conduct regular quality checks to ensure food meets company standards for taste, temperature, and presentation.

Coordinate food production schedules, stock management, and quality assurance.

Oversee cleanliness of kitchen, equipment, and workstations to meet hygiene standards.

• Supplier Management and Ingredient Sourcing:

Liaise directly with suppliers to negotiate costs and source new raw ingredients.

Monitor market trends to optimize ingredient quality and availability.

• Central Kitchen P&L Management:

Monitor and manage the central kitchen's profit and loss statement, including cost control measures, budget adherence, and revenue optimization strategies.

Analyse financial data and operational metrics to identify areas for improvement and cost-saving opportunities.

Job Requirement:

• Recognised culinary qualification or similar discipline.
• Minimally 8 years of relevant experience in production kitchen and/or hotel industry
• Creative in food preparation and presentation
• Passionate in food product development with proven track record in R&D of Taiwanese/Chinese cuisines
• Meticulous with good organizational skills
• Team player with good interpersonal skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

EA License No: 20C0280

EA Personnel No: R22108651

EA Personnel Name: Ching Ning Xin

Forest Lake Development, Inc.

Job Description

Job Responsibilities:

• Supervision of memorial park operations.
• Supervise of interment services and park maintenance activities.
• Implement standard practices of LFTI & FLDI procedures.
• Prepare and discuss reports on Regional/ Mancom meetings.
• Submit reports and requests,replenishments, etc. on time.
• Perform administrative works.

Job Qualifications:

• With at least Bachelor's/College Degree in Agriculture, Forestry, Industrial Engineering or equivalent.
• Preferably 1-4 year(s) related experienced in memorial parks maintenance and interment is an advantage but not required.
• With good communication skills both oral and written.
• Knowledgeable in Microsoft Office application.
• Willing to relocate anywhere in the Philippines.
• Full-Time position(s) available.

Benefits:

• Allowance
• Staff House
• 13th Month

Newport World Resorts

Job Description

JOB SUMMARY

The Chef de Partie is responsible for assisting the Chef de Cuisine with kitchen operations in the assigned outlet. This position is

also responsible in assisting with achievement of outlet profitability and guest satisfaction by ensuring an efficient flow of production, developing menu and outlet promotions, implementing cost saving measures, and ensuring that set standards of food quality and service is consistently being achieved and maintained by kitchen personnel.

JOB SUMMARY

Kitchen Operations

• Supervise daily food preparation and kitchen duties.
• Coordinate kitchen assignments with Chef de Cuisine / Sous Chef.
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist
• Monitor methods of food preparation and cooking, sizes of portions, and garnishing of food to ensure food is prepared in prescribed manner.
• Estimate food consumption and purchases or requisitions and kitchen supplies.
• Enforce food preparation and sanitation standards.
• Ensure all equipment are in good working order
• Assist in planning menus and utilization of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu.

People Management

• Consistently act in line with organization values
• Responsible for hiring new employees and staffing the kitchen at sufficient levels to meet standard requirements.
• Supervise food preparation staff: responsible for hiring, termination, disciplinary actions, performance evaluations and development.
• Ensure employees provide a courteous and professional service at all times.
• Schedule all employees in the kitchen department: maintenance adequate staffing level while adhering to labor standards guidelines.
• Responsible for training new employees per established procedures.
• Thorough hands on management, supervise closely all outlet chefs and apprentices in the performance of their duties in accordance with policies and procedures and applicable laws.
• Delegate appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
• Cascade department KPIs and monitor achievement of targets.
• Instill the training philosophies of the company and work closely with the Training Manager developing departmental trainers, ensuring that all supervisors take an active role in the training and development of employees.
• Develop and assist with training activities focused on improving skills and knowledge.
• Monitor employee morale and provide mechanisms for performance feedback and development.

QUALIFICATIONS

• Graduate of any 4-year course
• Competence in all facets of cooking, must have exemplarily chefs training and education
• At least three (3) years work experience in a Demi or Chef de Partie role, preferably within a formal or fine dining environment
• Organized and has great attention to details
• Flexible to changing business demand
• Has strong leadership characteristics to delegate tasks, influence, motivate, and develop team members

Newport World Resorts

Job Description

JOB SUMMARY

The Cantonese Cuisine Chef (Chef de Cuisine) is responsible for assisting the Executive Chef for overall kitchen operation. He/she ensures maximum guest satisfaction, through planning, organizing, directing and controlling the kitchen operation and administration.

RESPONSIBILITIES

• Ensure all recipes and product yields are accurately cost and reviewed regularly.
• Oversee all food preparation equipment is being used safely and correctly and it is cleaned and maintained. 
• Prepare and maintain the culinary operation manuals.
• Ensure a consistent first class product of the highest quality is achieved and maintained in all culinary areas, whilst adhering to operational deadlines.
• Participate in creative menu planning and correct food preparation for each outlet including banquets.
• Make sure all food products received are of the required standard and quality and that they are stored and disseminated correctly.
• Ensure food stock levels within the culinary department areas are of sufficient quantity and quality in relevance to function forecasts.
• Ensure the Department’s overall operational budgets are strictly adhered to.
• Interacts with guests to obtain feedback on product quality and service levels.
• Respond to and handle guest problems and complaints.
• Ensure guests are always receiving exceptional dining experience representing true value for money.

QUALIFICATIONS

• College graduate of a four (4) year Culinary / Hospitality course
• At least six (6) years of culinary experience in AUTHENTIC CANTONESE CUISINE
• Must be fluent in both written and verbal Cantonese Language
• Must be willing to work in Pasay, Manila
• At least two (2) years of leadership experience in managing a team
• Competence in all facets of cooking, must have exemplarily chefs training and education
• Knowledge of basic training technique
• Knowledge of local health and sanitation laws
• Has deep understanding of proper use and maintenance of major kitchen equipment including stoves, refrigerator, knives and dish machine
• Must be able to deal with different types of individuals

Astoria Hotels and Resorts

Job Description

Job Description

• Responsible for effective performance of the functions of all front office sections
• Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.
• Attends to guests problems, request, inquiries, approves guestrooms amenities
• Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.
• Attends department heads meeting, sales, and operations meeting.
• Manages training and performance evaluation of the front office staff
• Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
• Act as Manager-on-duty (MOD) in the absence of Hotel Manager.
• Performs other duties as may be assigned.

Minimum Qualifications

• Graduate of any Four (4) year Bachelor’s Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
• Minimum of 5 years in the capacity of Front Office Manager
• Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
• Excellent Communications Skills
• Can start immediately
• Willing to be assigned to any Astoria Properties

JC Premiere Business International Inc

Job Description

• Greet all guests in the lobby in a warmand professional manner, make them feel welcome and anticipate their needs before they arise 
• Assist guests/ visitors in and out of vehicles and ability 
  to speak, read, write and understand English 
• Provide excellent support and assistance to ensure our customers' satisfaction. 
• Ability to communicate with guests, respond to questions, knowledge of service, local area events and activities 
• Engaging with guests to build a connection and anticipating the guest's needs and requests 
• With pleasing personality and  can deliver end to end process vip treatment
• Alteast 5'2 & above
• Strong communication skill both verbal and written
• Work on-site and during holidays/peak season
  
   

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

A Japanese Chef will manage and lead the team to ensure smooth culinary operation and maximize the level of standard in KiSara's kitchen.    

What will I be doing? 

As the Japanese Chef, you will be responsible for performing the following tasks to the highest standards: 

• Plan, prepare and implement high quality food and beverage products in line with the concept of KiSara (Traditional Japanese Restaurant), and set-ups in all areas in the restaurant.
• Support for banquet operations once required.
• In charge of creating, implementing, and maintaining a high-quality standard for all Japanese food items and dished in the hotel.
• Work seamlessly with recipes, standards and plating guides. 
• Maintain all HACCP aspects within the hotel operation.  
• Use appropriately all equipment, tools and machines. 
• Focus on constant improvement of training manuals and SOPs. 
• Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
• Work on offsite events when requested. 
• Complete tasks and jobs outside of the kitchen area. 
• Assist in inventory taking. 
• Knowledgeable of hotel’s occupancy, events, forecasts and achievements. 
• Prepare menus as requested, in a timely fashion. 
• Work on new dishes for food tastings and photo taking. 
• Control stations within the kitchen. 
• Work closely with the stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
• Effectively respond to guests’ requests. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback.  
• Purchase for and control production. 
• Maintain at all times a professional and positive attitude towards team members and supervisors. 
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Coordinate, organize and participate in all production pertaining to the kitchen.  
• Check and follow-up on the assembling of ingredients and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately. 
• Report to the Executive Chef on any issues and take appropriate action. 
• Follow-up on changes in new recipes or work methods pertaining to new menus, daily specials, and promotional activities as instructed by the Executive Sous Chef and/or Executive Chef. 
• Work closely with the Executive Sous Chef and/or Executive Chef in determining the quantity of food items and ingredients to be produced, bought or prepared for that day.  
• Exercise maximum control on wastage to achieve optimum profitability. 
• Check all equipment belonging to the department and make sure that all are in good working order, and if necessary, report faults or problems to the Executive Sous Chef and/or Executive Chef.  
• Prepare the necessary work orders for the Engineering department. 
• Ensure that recipes and costings are established and updated. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. 
• Select team members who display qualities and attributes that reflect department standards. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake steps necessary to maintain the highest possible standards in this area. 
• Control, monitor and be responsible for food costs to yield the maximum amount of outlet profit and maximum guest satisfaction. 
• Review all timesheets to ensure that team members’ work times and meal breaks are accurate. 
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
• Ensure that team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• Train team members on the correct usage of all equipment, tools and machines. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Japanese Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High school graduate is required.
• Preferred bachelor's degree for culinary arts and Japanese cuisine qualification.
• 8-10 years as Head of Kitchen in a 4 / 5-star category hotel or individual restaurants with high standards. 
• Basic spoken English to meet business needs. 
• Up to date with sanitation classes. 
• Possess a valid health certificate. 
• Proficient in an additional language. 
• Knowledgeable in HACCP. 
• Participated in additional culinary classes or seminars. 
• Work experience in similar capacity with international chain hotels. 
• Technical education in hospitality or culinary school preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! 

The Regent Cha Am Hotel Co., Ltd.

Job Description

About Us: NU Chapter Hotels is a leading hospitality company that develops and operates hotels and restaurants. We pride ourselves on delivering exceptional guest experiences and optimizing our revenue strategies to achieve our business goals. We are currently seeking a skilled and dynamic Revenue Manager to join our team and contribute to our continued success.

Position Overview: 

• The Revenue Manager will play a crucial role in optimizing room rates, ensuring rate parity across online platforms, maintaining revenue management systems, and exploring new online solutions. This position will work closely with the E-commerce Manager to drive overall revenue performance and support the strategic goals of the company.

Scope of Work:

• Implement strategies to maximize revenue and ensure market consistency for assigned hotels.
• Propose pricing and planning updates on the systems (CRS and Channel Manager), manage group quotations, and alert teams when market conditions deviate from the strategy.
• Maintain close and continuous communication with the sales departments to address needs during low-demand periods and optimize performance during high-demand periods.
• Challenge the sales department by analyzing contract performance, detecting trends, and triggering action plans.
• Ensure all revenue management processes are in place and functioning effectively.
• Lead revenue management meetings and provide strategic insights.
• Perform daily, weekly, and monthly analysis to understand the market and anticipate changes.
• Ensure the accuracy of data collection at all times.
• Analyze contract performance (price, allotments, number of rooms sold, etc.) before making decisions on renewals.
• Budgeting and forecasting room revenue for the properties. 
• Manage key Internet channels by reviewing competitive rates and availability on brand website, OTAs and GDS to maximize property RevPAR index. 
• Work closely with Distribution, Reservations, Sales, Marketing, and Front Office team members to help set up revenue strategies across the properties
• Setup rate parity across the property's key selling channels. Recognize and correct any rate parity issues with online booking sources.
• Create revenue culture within the property teams and train and coach team members as required.
• Work with the Reservations Manager to ensure proper inventory management and updating of inventory stop sales. 

Key Responsibilities:

• Set and adjust room rates using Ideas software to maximize occupancy and revenue.
• Monitor and ensure rate parity across all online travel agencies (OTAs) and direct booking platforms.
• Generate and analyze reports on revenue performance, providing actionable insights for strategic decision-making.
• Identify and implement new online solutions and technologies to enhance revenue management performance.
• Troubleshoot and resolve any system issues promptly.
• Collaborate with the E-commerce Manager to align revenue management strategies with e-commerce initiatives.
• Provide training and support to team members on revenue management tools and best practices.
• Conduct in-depth analysis of revenue data to identify trends and opportunities for improvement.
• Prepare regular reports on revenue performance, highlighting key metrics and insights.
• Present findings and recommendations to senior management and other stakeholders.

Qualifications:

• Bachelor’s degree in Hotel Management, Finance, or a related field.
• At least 3 years of experience in revenue and yield management within the hospitality industry.
• Familiarity with hotel operations, available technology (PMS & RMS), and all distribution channels.
• Strong analytical and problem-solving skills.
• Proficiency in revenue management software (e.g., IDeaS) and data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

TABOLUK CO.,LTD.

Job Description

About us

La Maree Restaurant in Bang Tao, Phuket! A premier seafood dining destination. Renowned for exceptional service and exquisite food. Nestled in the beautiful area of Bang Tao.

Qualifications & experience

• 1 year minimum experience in similar position 

• Good knowledge of English and ability to politely communicate with guests

• A fantastic attitude 

• A love for team work

 • Impeccable guest service skills

 • Excellent communication skills

Tasks & responsibilities

Salary from 16,000 to 20,000 baht, depending on initial abilities and abilities based on the results of training. Duration of training from 1 to 3 months.

Bonuses are provided depending on the quality and integrity of the work

Uniforms and food are also provided

Elijah Hotel and Residences

Job Description

Job Summary

As the Executive Chef, you are responsible for whole kitchen operation.

Job Duties and Responsibilities

●      Manage overall kitchen operation.

●      Lay out of Concept, Promotion & Menu (Ala Carte & Banquet)

●      Maintains Food Cost Percentage Margin set by the company.

●      Checks all portion control, par stocking level, and preparation of food quality to its expected standards.

●      Ensures that Inventory is properly monitored & recorded.

●      Make sure that the quality, quantity and trimming in food preparation is of highest standard.

●      Responsible for the cleanliness of the whole kitchen area.

●      Make sure that requested items from the storeroom are received in the kitchen and are properly

distributed and used.

●      Reports to the General Manager if any abnormality in the operations is observed.

●      Ensures proper handling, cleanliness and maintenance of all kitchen tools & equipment.

●      In charge of all incoming and outgoing food items and double-checks quality, prices, & correctness of size and weight.

●      Assist the receiving clerks in ensuring that only high-quality raw items are received from suppliers.

●      Coordinate trainings, seminars, and gives skills development among Culinary team.

●      Enhance staff relations to promote higher moral and job satisfaction.

●      Responsible in staff evaluation, promotion, and recommendation.

●      Study & Create Concept required by the Company.

●      Leads The Research & Development Team

●      Stablish Management System, Ordering System from Central Kitchen to all Branches & Cloud Kitchen.

●      Lay out Pre-opening Policies & Procedure, & Standard Operating Procedure.

●      Perform other task given by the General Manager & Owners.

Job Specifications

● Equipped Lay Out on Accurate Food Costing, Inventory, Build Cards, Recipe Cards, & Standardization System in Kitchen Operation, Knowledge on POS System

● Equipped with Pre-Opening Checklist.

● Maintains Consistency, Specifications of Raw Materials, Line Check, Brand Name, & Country of Origin

of each and every Ingredients.

● Updated on Culinary Trends.

● Connected & Equipped with all the Major Supplier throughout Philippines & other Countries.

● HACCP CERTIFIED (Level 1 ,2 & 3)

● Attended yearly FOOD EXPO, HORECA , PASTRY & BAKERY EXPO

● Trained to Train

● Able to make Kitchen Floor Plan & Layout, Including Enhanced Kitchen Tools & Equipment.

● Knowledge in Menu Lay Out, Description, & Enhancement of Menu

● Professional Food Stylist

● Flexible in any Kitchen Station including Hot, Cold, & Pastry Section.

● Exposed on Dining Area attending to Guest needs.

● Frequently attending different Training & Seminar in The Hotel & Restaurant Industry

● Have People Handling Skills, & Management Skills

● Computer Literate (Word, Excel, Power Point)

● Passionate in Non-Stop Learning in the Culinary Industry.

▪ Fluency in English is mandatory.

▪ Minimum years of employment in a related position in international environment

▪ Must be able to follow instruction

▪ Must be able to work as a team

▪ Must have leadership skills

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role

The Palawan @ Sentosa

Job Description

The Palawan @ Sentosa

Job Description

The Palawan @ Sentosa

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Assist the Director of Hotels in all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Implement productivity and efficiency initiatives and ensure that team members are enrolled for training. Participate and contribute to hotel innovation projects to enhance guest experience and improve operational efficiencies
• Update SOPs to align operational strategies with corporate guidelines
• Mentor team members in product knowledge and delivery of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Track guest satisfaction scores and investigate service lapses to maintain high standards of service to guests
• Assist in tracking of maintenance plans and conduct internal checks to ensure that safety measures are operational and up to date
• Collaborate with all stakeholders to maximize room occupancy and revenue
• Contribute to effective cost management and resource planning including hiring, rosters, and placements, so that financial targets are achieved for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 3 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading a large hotel team encompassing front office, call center, housekeeping, guest services and concierge
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Direct, implement and maintain a service and management philosophy, which serves as a guide to team members

• Develop Food and Beverage ("F&B") service processes and standards to create a memorable experience for guests

• Develop business and financial plans with a strong focus in generating revenue for the restaurant

• Liaison and work closely with all section chefs for pre-planning, organization and execution of restaurant meals/functions

• Shows awareness of markets and up-to-date knowledge of competitors; demonstrate an awareness of new business opportunities, seizes and acts upon them

• Generate activities and seek new challenges to improve work performance; demonstrate an optimistic outlook and recover quickly from failure

• Ensure Team Members fulfill all training needs for their future development and meet service standards

Requirements

• At least 3 years' experience in the relevant managerial role, preferably in a 5 star hotel or fine dining restaurant.

• Experience with opening new restaurants is an added advantage

• Possesses a WSET Level 4 Diploma in Wines/Sommelier or its equivalent

• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

• Well organized and creative person with excellent communication and interpersonal skills

Motto by Hilton Hong Kong SoHo

Job Description

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel scheduled to open in 4th quarter of 2024. It locates in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following positions:

Job Highlights:

• 5-day work week or 8 rest days per month, depending on the job position
• Public Holiday
• Birthday Leave
• Discretionary Bonus

Front Office

• Guest Service Supervisor 

Fringe Benefit:

• 5-day Work Week or 8 rest days per month, depending on the job position
• Meal allowance
• 14-18 days Annual Leave
• Birthday Leave
• Medical Benefits (Outpatient and Hospitalization)
• Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

Motto by Hilton Hong Kong SoHo

Job Description

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel scheduled to open in 4th quarter of 2024. It locates in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following positions:

Job Highlights:

• 5-day work week or 8 rest days per month, depending on the job position
• Public Holiday
• Birthday Leave
• Discretionary Bonus

Front Office

• Guest Service Manager

Fringe Benefit:

• 5-day Work Week or 8 rest days per month, depending on the job position
• Meal allowance
• 14-18 days Annual Leave
• Birthday Leave
• Medical Benefits (Outpatient and Hospitalization)
• Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

77th Street (S) Pte Ltd

Job Description

IMMEDIATE AVAILABILITY FOR CANDIDATES IN SINGAPORE

Title: Kitchen Management Trainee (Bachelor Degree holders only)

12 months employment bond

Work Week: 5.5 days work per week (1.5 off day per week )

Work Hours: 9.30am - 9.30pm (With 2hour break)

Meals provided

Working Locations: Dhoby Ghaut/Clementi/Yishun

Job Scope:

1. Provide excellent customer service
2. Maintain cleanliness and hygiene of restaurant kitchen
3. Learn all operations of kitchen and store

Application Process:

1. Send message to Kevin at +65-9669-4757.
2. Mention position applied for.
3. Indicate previous working experience and degree certificate.

Only selected candidates will be informed and proceed to arrange for an interview.

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

At least 2 Year(s) of working experience in the related field is required for this position.

77th Street (S) Pte Ltd

Job Description

IMMEDIATE AVAILABILITY FOR CANDIDATES IN SINGAPORE

Title: Restaurant Management Trainee (Bachelor Degree holders only)

12 months employment bond

Work Week:

5.5 days work per week (1.5 off day per week )

Work Hours: Mondays to Thursdays: 11am to 10.30pm (10hrs working with 1.5hrs break)

Fridays, PH Eve, PH and Weekends:11am to 11pm (10.5hrs working with 1.5hrs break)

Probation: $2600

Confirmed: $2800

For Applicants who have at least 2 full years of F&B experience will be supervisory level

Probation: $2900

Confirmed: $3000

Meals provided

Working Locations: AMK/DhobyGhaut/Tampines/Somerset/Clementi

Job Scope:

1) Provide excellent customer service

2) Maintain cleanliness and hygiene of restaurant

3) Learn all operations of restaurant

Application Process:

1) Send message to Esther at +65-8819-7966 or Kevin at +65-9669-4757

2) Mention position applied for.

3) Indicate previous working experience and degree certificate.

Only selected candidates will be informed and proceed to arrange for an interview.

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

Required language(s): English

TST Holdings Corp.

Job Description

Responsibilities:

• Trains, cross–trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Supervises workload during shifts.
• Evaluate the job performance of each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
• Reviews and completes credit limit report.
• Works within the allocated budget for the front office.
• Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
• Enforces all cash handling, check-cashing, and credit policies.
• Conducts regularly scheduled meetings of front office personnel.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Upholds the hotel’s commitment to hospitality.
• Prepare performance reports related to the front office.
• Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.
• Monitor high-balance guests and take appropriate action.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
• Prepare revenue and occupancy forecasting.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
• Monitor all V.I.P.’s special guests and requests.
• Maintain the required pars level of all front office and stationery supplies.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Perform other duties as requested by management.

Requirements:

• Proven work experience as a Front desk manager or Reception manager
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Must be able to work a flexible schedule and be “on call” for weekends, emergencies or for anyone who “call’s off” of a scheduled shift. 
•  Prefer at least five (5) years of related experience with a minimum of one (1) year front desk supervisory experience 
• Prefer at least one (1) year of experience handling cash, accounting procedures, and general administrative tasks 
• Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time 
•  Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities 
• Must display very good organization and time management skills 

TST Holdings Corp.

Job Description

Job Purpose:

He/She handles may not be the same, from company to company, their team is typically responsible for answering phones and directing callers to the correct parties, answering general email, correspondence, checking and distributing mail, collecting mail to be sent out as well as placing and picking up food orders.

Responsibilities:

1. Sales Culture
   • Sells and positions the resort as the number one resort in Central Luzon in all types of guests and events, supports yielding initiatives set by the management.
   • Aggressively solicits and sells business for all kinds of markets.
2. Customer Service
   • Ensures that we deliver what is best interests of the guest.
   • Ensures collaboration and coordination with Operations, as well as other key departments, in cases of special requests from the guest/s.
3. Expense Management
   • Ensures and manages expenses of his/her department will not exceed on their monthly budget.
   • Ensure that no complains from the guest and will encounter recovery.
4. Financial Success
   • Upselling of rooms
   • Exceeded their monthly targets
5. Oversee the Front Office Operations.
6. Make sure that we delivers satisfaction services to our guests especially during check in and check out.
7. Ensure that the team inputted the correct charges of the guest/s.
8. Prepares the daily VIP arrivals and assists them during check in.
9. Assist the Rooms Division Manager in implementing the Front Office Policies and Procedures.
10. Reviews and approves room move and room rate changes.
11. Handles guest complaints and follows them up to reduce future complains.
12. Assists the Rooms Division Manager in compiling information for reports.
13. Monitors guest services.
14. Prepares the weekly schedule of the Front Office Staff.
15. Implements recycle, re-use and reduce to minimize wastage of stationaries, envelopes, folders and other office supplies.
16. Coordination meeting with respective department.
17. Do the team's daily morning briefing.
18. Ensure that we provide the guest with a very satisfaction rate.

Requirements:

1. Male or Female
2. Four years College Graduate in Bachelor of Science in Tourism or HRM.
3. 4-5 years of experience in hotels or resorts.
4. Patience and knows how handle customer complaint/s
5. Strong leadership skills
6. Excellent written and verbal communication skills.
7. Strong and moral ethical code
8. Can work under pressure
9. Flexible and willing to extend working hours.

TST Holdings Corp.

Job Description

Duties and Responsibilities:

• Develop, implement and evaluate policies and procedures for the operation of the department or establishment
• Prepare budgets and monitor revenues and expenses
• Participate in the development of pricing and promotional strategies
• Negotiate with suppliers for the provision of materials and supplies
• Recruit and supervise staff, oversee training and set work schedules
• Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
• Resolve customer complaints.
• Assist the Operations Manager in his day-to-day operations.
• Assigns duties and observes performance to ensure adherence to hotel policies and established operating procedures.
• Provides training to staff.
• Acts as the hotel’s public relations director and promotes the property within the hotel industry, local community, and trade associations.
• Monitor the guest feedback on Trip Advisor, OTA’s, etc., and hotels GSTS and RSTS surveys.
• Receives and resolves or assists the Operations Manager in resolving guest complaints and service recovery process.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Review employee performance and conduct personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flows sheet, guest floor limit, AR aging reports, Direct billing, etc.
• Assisting the Operations Manager during morning meetings or conducting the morning meetings in the absence of the Operations Manager.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Ensures the objectives and goals of Hotel and property owners work together to achieve brand positioning and success.
• Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Assist Operations Manager in key property issues including capital projects, customer service, and refurbishment.
• Assist the Operations Manager in wage scale surveys and ensure employee wages are followed by the company and industry salary guidelines.
• Performs daily, weekly, and monthly property inspections.
• Ensures property, grounds, physical plant, and work areas are maintained to standard.
• Builds strong working relationships and communications with hotel staff, and other departments to ensure maximum operating effectiveness and fulfillment of special event needs.
•  Cover shifts in all departments as scheduled by the Operations Manager.
• Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status reports to Operations Manager.
• Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
• Performs sudden audits on rooms and other operating areas.
• Provide effective leadership to hotel team members.
• Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
• Ensures effective, timely, and accurate communications flow about hotel policies and procedures.
• Assist the Operations Manager in all aspects of business planning.
• Must be available 24/7 in case to respond to any guest or employee emergencies.
•  Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
• Assisting in sales as and when required and developing strong sales prospects.
• Respond to audits to ensure continual improvement is achieved.
• Completes daily ship inspection/walk through to generate daily work list and follows up to ensure tasks are completed;
• Displays leadership and maintains professional presence.
• All Other duties as assigned by the Operations Manager or Management.

Requirements:

• Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management;
• Business degree may be considered with management and hospitality experience;
• Minimum 5 years management experience at a full-service hotel or resort.
• Strong organizational skills and excellent verbal and written communication skills (English);
• Proficient in Microsoft Office;
• Available to travel and work a flexible schedule including long days for extended periods of time.

MTC Consulting Pte. Ltd.

Job Description

Job Summary: 

• Local / Western Cuisine
• Event up to 1500 pax
• Location: Tai Seng
• Working Hours: 9 hours a day, 6 days work

About the role:

The Head Chef will manage all aspects of kitchen operations, ensuring excellence in food quality, creativity, and efficiency. The ideal candidate should demonstrate strong leadership, exceptional culinary talent, and a commitment to providing remarkable dining experiences.

Job Description:

• Ensure kitchen activities are compliance with health and hygiene standards.
• Supervise food presentation and quality to meet standards and maintain visual appeal.
• Inspect deliveries, monitor food quality, and address any issues during preparation to ensure consistency.
• Collaborate on menu creation, incorporating seasonal ingredients and guest preferences.
• Coordinate staff scheduling, provide training, and foster a positive, team-oriented work environment.
• Address kitchen challenges with effective problem-solving and oversee operations during busy periods.
• Support menu planning and manage inventory to maintain stock levels while minimizing waste and spoilage.

Requirements:

• Min. 5 years' experience in Catering.
• Experience in big scale catering (about 1000+ pax)
• Able to commit work on weekends / PHs

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8605 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116335 | Poh Sook Hooi

MOLEK GARDEN HOTEL SDN. BHD.

Job Description

Job Description:

• Welcoming and assisting guests in a friendly and professional manner.
• Handling check-in, check-out, and room reservations.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Be ready to perform any suitable tasks from time to time.
• A responsible and positive attitude to the jobs.

Job Qualifications

• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

# Provide Hostel / Accommodation

• Flexible hours available
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024
• Expected salary: RM1,600 - RM1,800 per month

Gaia Group Management Limited

Job Description

Duties:
 

• Responsible for guests' enquiries and understand customers’ needs and expectations
• Prepare for an accurate quotations, contracts and event orders
• Assist the assigned Manager in all aspect related to events and admin related tasks
• Ensures effective communication with clients and efficient coordination with key departments concerned
• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Holder of advance Diploma or above in Hospitality Management or related disciplines
• Minimum 3 years of relevant experience with exposure in Hotel or Catering industry is preferable
• Able to engage in a friendly and professional manner with business partners and customers
• Proficiency in Microsoft office applications
• Good communication and interpersonal skills, able to work independently
• Good command of both spoken and written in English and Chinese
• Immediate available is preferred

The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 20 September 2024
• Expected salary: $3,500 - $4,500 per month

MCI Career Services Pte Ltd

Job Description

Summary

• Basic $2800-$3200
• 9-10 hours per day (Retail hours)
• Michelin Star Restaurant
• Meal provided
• No experience needed!
• Quarterly Bonus!!!

Responsibilities:

• Taking orders from customers
• Serve dishes to Customer
• Handle cashier station
• Basic Housekeeping
• Other ad-hoc duties as necessary

Additional Infomation:

• Degree in any field.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. 

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. 

**We regret to inform that only shortlisted candidates would be notified.

Then Chu Hong
Registration Number: R23112441

MCI Career Services Pte Ltd
EA Licence No: 06C2859 

MCI Career Services Pte Ltd

Job Description

• 5 days per week, 8-9 hours per day
• Morning, Noon, Night (Rotating)
• Basic salary up to $3000 - $4000
• Competitive salary package, Medical benefit
• Location: North/ Central area, 4-5 stars Hotel setting

Responsibilities

• Provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests', VIPs arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when necessary
• Responsible for for staff training, onboarding, manpower
• Requisite and keep stock of promotional materials for daily operations
• Maintain cash float amount in accordance with expected occupancy.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirement

• 3-5 years experience in hotel receptionist experience and relevant duties
• Customer oriented and passionate in hotel industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. 

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. 

**We regret to inform that only shortlisted candidates would be notified.

Then Chu Hong
Registration Number: R23112441

MCI Career Services Pte Ltd
EA Licence No: 06C2859 

67 Pall Mall Singapore Ltd.

Job Description

Job Summary 

The Assistant Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
• Responding to guests needs and anticipating their unstated ones.
• Make our members feel welcome.
• Implementing plans to improve member’s satisfaction.
• Assisting with member and guest’s queries/disputes.
• Provide excellent customer service skill.
• Actively listen to and resolve complaints.
• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.
• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.
• Monitor guest feedback and reviews to identify areas for improvement.
• Develop and implement strategies to improve overall member and guest satisfaction.
• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.
• Expect and react promptly to member and guests' requirements and inquires.
• Any other job duties as assigned by the management.

The Legends Fort Canning Park Pte Ltd

Job Description

Responsibilities:

• Lead the Front Office team to deliver the highest standards of guest experience
• Actively monitor and develop standards for daily operation, providing recommendations to the Management
• Perform daily briefing, highlight of key issues, supervise room allocation, and assignment of room rates. Ensure that room allocation is to the request made during reservation
• Actively interact with guest, manage feedbacks, and customize our responses to meet and exceed the guest expectations
• Plan the roster and job allocation of the team to ensure the smooth running of the reception, bell services, business centre, and Private Lounge
• Must be able to perform all duties of the Front Office including assisting with the Reservations where necessary
• Thoroughly familiar with all hotel policies, protocols, and on-day events in the hotel to anticipate guests flow and movements within the premises
• Coordinate with the Security team to manage the arrivals, VIP parking and concierge services
• Participate in the daily HOD morning briefings, attend to BEO meetings and other briefings where required

Requirements:

• Minimum a Diploma in Hospitality or related qualifications
• At least 2 years of experience in similar position
• Familiarity with Protel and Blazar is an advantage
• Strong verbal and written communication skills
• Strong interpersonal skills
• Demonstrate proficiency in Microsoft Office and Google Suite
• Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment
• Ability to work under pressure to meet deadlines
• Able to work rotating shifts, including night shift, during weekends & public holidays
• Good team player but also has the ability to work proactively and independently
• COVID-19 fully vaccinated

Orchard Hotel Singapore

Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:

Floor Manager

Reporting to the Restaurant Manager, the incumbent shall be responsible to:  -

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained. 
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service related matters, hotel news and information and food and beverage knowledge.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Ensure that all employees go through the orientation induction process.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
•  Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets. 
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Undertake responsibility for all key areas of management in the absence of the outlet manager.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.

Requirements:-

• At least 2 years relevant experience in a similar capacity.
• Seeking Mandarin and Cantonese speaking candidates as they are required to serve Mandarin and Cantonese speaking guests. 
• Other Asian dialects or languages will be viewed favorably.
• Customer-focused, excellent team player and possess good problem-solving skills.
• Strong leadership quality with excellent communication and interpersonal skills.

Orchard Hotel Singapore

Job Description

The Orchard Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Banquet Operations Manager

Reporting to the Director of Banquet Operations, the incumbent shall be responsible to: 

• Assist the Assistant Director of Banquet Operations responsibilities and act in the capacity during his/her absence.
• Develop and maintain the highest standard of quality relating to F&B service, presentation and supervision for all meetings and functions.
• Coordinate any activity which overlaps with or concerns other departments with their respective department heads.
• Enforce adhere to prescribed service procedure, correcting any deviations through constant on the job training.
• Be constantly inspecting the storage areas for cleanliness and working conditions.

Requirements:

• At least 2-3 years of work experience in a similar capacity in the hotel industry.
• Able to work rotating shifts, weekends and public holidays.
• Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
• Adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements.

Far East Hospitality

Job Description

Responsibilities

·       Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.

·       Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

·       Initiate contact with guests through courtesy calls and provide assistance when needed.

·       Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

·       Perform any other reasonable tasks as assigned.

Requirements

·       Minimum completion of PSLE or its equivalent.

·       Willing to work rotating shifts.

·       Positive attitude with an outgoing personality and good communication skills.

·       Preferred experience in the hospitality industry, along with familiarity of the Opera system.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024