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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Restaurant Manager (Vegan Burgers)

19-Oct-2023
Nextbeat Singapore Pte. Ltd. | 32470Singapore - East - Others
This job post is more than 31 days old and may no longer be valid.

Nextbeat Singapore Pte. Ltd.


Job Description

・$3,000 - $4,000

・5.5 days (10.30am to 10.30pm)

・Vegan Burgers Restaurant

・Annual Leave 7 days, max 14 day

・Excellent career growth opportunity

・Sales Incentive

・Variable Bonus/Salary Increment/Employee Medical & Insurance

・Staff meals provided

<Responsibilities>

  • Drive restaurant sales to achieve sales target
  • Opening & closing of restaurant
  • Both front-of-house and back-of-house duties
  • Execute promotional initiatives from the Marketing department
  • Ensure high standards of product quality and customer service
  • Ensure all SOPs are duly adhered to
  • Arrange for regular and ad-hoc outlet equipment maintenance
  • Inventory management including purchase requisition, controlling costs, quality checks, and monthly stock take; management and training
  • Planning schedules to ensure sufficient manpower & within labour budget
  • Recruitment of Staff
  • Orientation and training of Staff
  • Supervision of Staff to adhere to SOPs and service standards
  • Responsible for Staff performance and discipline
  • Prepare and attend regular meetings with management
  • Handling some operational paperwork, such as invoices, daily sales reports
  • Verification and submission of Staff attendance for payroll

<Job requirements>

  • Diploma in Hospitality & Food and beverage holder or equivalent qualification
  • 3 years of experiences in F&B as an Manager or in the retail/hospitality industry is preferred
  • Possesses strong initiative and leadership skills
  • A planner, executer and a problem-solver
  • Passionate about training and developing people
  • Ability to multi-task and work under tight deadlines
  • Proficiency in English language and Windows software

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

Front Office Manager (MHS)

19-Oct-2023
M Hotel Singapore | 32457Singapore - Outram
This job post is more than 31 days old and may no longer be valid.

M Hotel Singapore

A place where contemporary chic meets stylish sophistication, M Hotel Singapore offers a unique urban getaway amidst the vibrant ambience of this lively city. Right in the heart of the dynamic Financial District, and within easy reach of the Marina Bay Financial Centre, Clarke Quay and Orchard Road, our centrally located Singapore city hotel is the perfect venue in which to mix business and pleasure.
Combining modern elegance with integrated technological features such as broadband internet access, our 413 rooms and suites are designed to offer a truly relaxing stay in this busy metropolis. For the discerning corporate traveller we also offer access to level.8, which features 40 newly furnished office suites and a state of the art business centre, ensuring all your business needs are taken care of.

A spacious ballroom and nine meeting rooms provide elegant event spaces that can be adapted for business meetings and wedding celebrations, while you can sample some of Singapore’s most loved dishes right in the comfort of M Hotel Singapore. A trendy nightlife hotspot, J Bar, is a great place to unwind and listen to live music, and our luxury spa offers the perfect escape from your busy schedule. We are also within walking distance from Tanjong Pagar MRT station.


Job Description

The Front Office Manager manages all front office teams including the front desk, concierge and bell service. He/She leads the development and implementation of operations strategies and plans, as well as operating procedures and service standards, and oversees the department's adherence to these performance requirements.  

He/she also leads innovation, improvement and sustainability initiatives and evaluates industry best practices and new technology applications for adoption. He / She manages operational risks through compliance management and crisis management. He is also responsible for overseeing departmental budgets, staff development and performance management. 

KEY RESPONSIBILITIES: 

  • Lead the development and implementation of operations strategies and plans for front office operations. 
  • Develop and review operating procedures and service standards for front office operations  
  • Oversee front office operations to ensure adherence to organisational standards and procedures. 
  • Monitor and control the availability of rooms and room rate categories with the revenue department to maximise room occupancy and revenue 
  • Establish and maintain guest relationships to build customer loyalty. 
  • Monitor and evaluate customer loyalty strategies and programmes to attract and retain guests. 
  • Lead knowledge management to facilitate front office operations. 
  • Monitor front office logs on special requests, instructions and information to ensure customer satisfaction and operational efficiency. 
  • Resolve challenging guest issues and concerns. 
  • Interact with guests to gather feedback on service quality. 
  • Evaluate front office service quality and guest satisfaction levels for service improvement. 
  • Lead innovative and improvement initiatives to provide desired guest experience and enhance service quality and operational efficiency. 
  • Lead sustainable operations using green initiatives. 
  • Evaluate industry best practices and new technology applications for organisation's adoption. 
  • Review compliance management on organisational guidelines and legal regulations required for front office operations. 
  • Develop crisis management, business continuity and recovery plans for the front office. 
  • Present reports and recommendations for management updates and decision-making. 
  • Lead budget forecasting processes for the front office. 
  • Review manpower allocation for front office operations. 
  • Manage departmental budgets to ensure proper utilisation and accounting of resources. 
  • Oversee the implementation of capability development plans for staff. 
  • Lead the management of staff performance to achieve department goals. 
  • Conduct daily briefings to keep all associates informed of any changes / updates and any up-coming events. 
  • Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively. 
  • Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions. 
  • Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies. 
  • Comply with all Corporate and Hotel Standards and Procedures. 
  • To carry out any other reasonable duties as requested or assigned by the Management. 

REQUIREMENTS: 

  1. Diploma in Tourism / Hotel Management or related fields 
  2. At least 3 years’ relevant experience at a supervisory position in a Hotel 
  3. Well-organised and meticulous with the ability to multi-task in a fast paced environment 
  4. Able to work under pressure and excels in organisational and time management skills. 
  5. Possess exceptional interpersonal and communication skills and is able to interact with culturally diverse guests.   
  6. Strong organisation skills and is able to deliver consistent quality guest service in a fast-paced environment.  
  7. Proficient in systems (preferably Opera) and Microsoft Office  

Bartender Manager

19-Oct-2023
EBB & FLOW PTE. LTD. | 32464Singapore - Outram
This job post is more than 31 days old and may no longer be valid.

EBB & FLOW PTE. LTD.

A passion for creating unique experiences.

A belief in exceptional quality.

A dedication to our farm-to-fork philosophy.

Here at Ebb & Flow Group, we’re fuelled by an honest love for good food and extraordinary experiences – through carefully sourced ingredients, immaculately curated spaces, and a deep-rooted commitment to the art of culinary storytelling.

We’re simple people with a simple ethos—to use food that is good for the ecosystem.

We work with smaller, sustainable farms and specialty boutiques to procure the most intentional and ethically-sourced produce.

Supplemented by our relentless drive to advance food innovation and digitalisation – what you get are unique dining experiences, enjoyed in the comfort of your own home or in our spaces.

Walk with us, as we carve out an unparalleled path in today’s vibrant culinary landscape.


Job Description

Introduction:

At Ebb & Flow Group, we're obsessed with creating great experiences around food. We channel creativity, curiosity, and industriousness toward a mission to delight each and every customer, whether it's at one of our restaurants or in the comfort of home.

Are you a passionate mixologist with a flair for crafting unique and unforgettable drinks? Do you have a love for shaking, stirring, and garnishing your way to cocktail perfection? If so, we want you to be the star behind our bar.

Key Responsibilities:

  • Greeting and serving guests in a friendly and professional manner.
  • Craft cocktails for the menu and special events or programs.
  • Taking orders and making recommendations based on guest preferences.
  • Managing and overseeing the bar operations, including inventory management, ordering supplies, and maintaining cleanliness and organization.
  • Maintaining a working knowledge of all menu items, including cocktail, beer, and wine offerings.
  • Ensuring compliance with health and safety regulations.

Qualifications:

  • Minimum of 3 years of experience in a similar role in the F&B and hospitality industry.
  • Ability to work in a fast-paced environment.
  • Be bold and have a never-say-die attitude.
  • Hone your craft to be a culinary professional.

Join our team, and together, let's craft unforgettable experiences one cocktail at a time.

Chef De Partie (Michlien Star Italian Restaurant)

19-Oct-2023
Nextbeat Singapore Pte. Ltd. | 32469Singapore - Outram
This job post is more than 31 days old and may no longer be valid.

Nextbeat Singapore Pte. Ltd.


Job Description

・$2,800 - $3,400

・Michlien Star Italian Restaurant

・5.5days

 ∟Mondays to Fridays : 10am - 3pm, 5pm-10:30pm

 ∟Saturdays : 2:30pm - 10:30pm

 ∟Sundays : Not working

<Responsibilities>

  • Preparing, cooking and presenting high quality dishes within the specific section
  • Preparing meat, fish and vegetables
  • Assisting with the management of health and safety
  • Assisting with the management of food hygiene practices
  • Managing and training any Commis Chefs
  • Monitoring portion and waste control
  • Overseeing the maintenance of kitchen and food safety standards
  • Ability to perform under pressure

<Requirements>

  • Minimum 2 years working experience in a fine dining establishment
  • Knowledge of Japanese Ingredients a plus but not strictly necessary
  • Food hygiene certificate

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

F&B Manager

19-Oct-2023
IBIS Singapore on Bencoolen | 32473Singapore - Rochor
This job post is more than 31 days old and may no longer be valid.

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.
Situation in the heart of Singapore, the 538-room multi award-winning hotel is a great choice for shoppers, business and leisure travelers alike, due to its proximity to shops, offices and attractions at Bugis, City Hall, Little India and Orchard Road. In additional, hotel is also equipped with three meeting space, one bar, one restaurant and one self-service laundry room.  


Job Description

In charge of the F&B Operations in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service.

- Operate the department with positive financial results.

- Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.

- Evaluate the operations and procedures and suggest improvements to the EAM and GM.

- Check the work performance, turnout of subordinates and assign responsibilities.

- Demonstrate thorough knowledge on products, menus and equipment.

- Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations.

- weekly departmental meetings with F&B team.

- Conduct daily Restaurant & Banquet Operations briefings,

- Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.

- In charge of the F&B Operations in casual labour & contract staff costings.

- In charge of the F&B Operations to analyze daily revenue and cost reports.

- In charge of the F&B Operations to enforce all pre-check and check control procedures in all areas when required with updates.

- Ensure that no single use plastic containers & cutleries are used following the brand standard.

- Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely.

- Maintain good communication & relationship with all other Hotel departments.

- Keep the F&B Operations informed on all items of interest for the department.

- In charge of the F&B Operations to co-ordinate with the respective department heads on any activities which overlaps with or which concerns their departments.

- Enquire guests’ satisfaction and handles guests’ complaints to establish good guest relations.

- Regularly inspect equipment and ensure that they are well maintained and in good working order

Pastry Chef

19-Oct-2023
| 32485Singapore - Sembawang
This job post is more than 31 days old and may no longer be valid.

A catering company that evolved to become Singapore's favored caterer of sensory feasts that are thoughtfully designed.

If you are interested, click "Apply" and we will contact you shortly.


Job Description

  • Prepare day-to-day pastry items
  • Ensure and maintain a high standard of food quality and dish presentation
  • Responsible for new menu/dishes R&D
  • Manage the team and ensure day-to-day operations run smoothly
  • Provide "On-Job Training" for new staff
  • Cultivate a "Work Hand-in-Hand" culture within the team
  • Maintain a high standard of kitchen cleanliness and hygiene at all times
  • Other ad-hoc assignments

Requirements:

  • Proven experience as a Pastry Chef for at least 8 years. Experience in the Catering industry will be an advantage
  • Well-versed in culinary arts with a passion for sweet and delicious creations
  • Experience in managing a team of at least 3
  • Possess Costing, Menu Planning and Problem Solving skills

Executive, Guest Service #WorkNow

19-Oct-2023
The Ascott Limited | 32460Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

Ascott has over 94,000 operating units and more than 64,000 units under development, making a total of over 159,000 units in more than 900 properties.

The company’s serviced apartment, coliving and hotel brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Préférence, Fox, Harris, POP!, Vertu and Yello.

Ascott’s loyalty programme, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties.

Ascott, a wholly owned subsidiary of CapitaLand Investment Limited, pioneered Asia Pacific’s first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today, the company boasts almost 40 years of industry track record and award-winning brands that enjoy recognition worldwide.

As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner), and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices.

We welcome individuals from diverse backgrounds to join our global offices, be it as experienced professionals, entry level candidates or interns. For our full listing of global opportunities, please visit https://www.discoverasr.com/en/the-ascott-limited/careers/career-opportunities.


Job Description

You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. 

Responsibilities

You will:

  • Assist residents with check-in and check-out procedures
  • Ensure all residents are attended to at the Front Desk
  • Issue apartment access key cards
  • Attend to and anticipate all residents' queries and needs
  • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
  • Manage residents’ accounts, information and apartment availability in the system
  • Perform simple bookkeeping
  • Make and confirm reservations
  • Assist with the onboarding process for new employees
  • Respond to all queries through walk-ins, emails and calls and assist with requests
  • Handle and record resident feedback and complaints, referring them to supervisors and managers
  • Receive and convey messages to residents promptly
  • Handle the safekeeping of cash and residents’ valuables and belongings
  • Perform related tasks as assigned.

Job Requirements

You have:

  • 1 year of relevant work experience preferably in the hospitality industry;
  • Entry O Level, ITE and Diploma Candidates are welcome to apply.
  • Service-oriented
  • Passion in learning a variety of tasks, including handling paperwork
  • Willingness to perform shifts

Assistant Banquet Manager

19-Oct-2023
Mandai Wildlife Group | 32461Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.
Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.
The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.
Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored in creating positive outcomes for nature and wildlife.


Job Description

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored on creating positive outcomes for nature and wildlife.

Job Duties & Responsibilities

  • To plan, organize, direct, and coordinate the workers and resources for efficient, well-prepared, and profitable banquet service.
  • To assist the Banquet Operations Manager in his responsibilities and act in his capacity during his absence.
  • To development and maintain the highest standard of quality relating to Food & Beverage services, presentation and supervision for all meetings and functions in all three parks (Zoo, Night Safari, and Bird Paradise).
  • To maintain close communication with the Banquet Operations Manager.
  • To lead the team in providing a flawless service and to exceed the guests dining experience in all three parks.
  • To assist the Banquet Operations manager to develop and maintain the three parks’ (Zoo, Night Safari and Bird Paradise) banqueting to international standard.
  • To do daily inspections for cleanliness and safe working conditions by using a walk-through checklist. Follow up action should be done on detective and substandard items.
  • To plan and organize the staffing, administrative and logistics on forthcoming Banquet and events function base on the forecast for the three parks.
  • To enforce adherence to prescribed service procedures, correcting any deviations through constant on-the-job training and counselling.
  • To enforce courtesy and efficiency.
  • To directly supervise all aspects relating to operations.

Job Requirements

  • Diploma in Tourism and Hospitality, or Certificate in F&B Operations.
  • Minimally 3 years banquet experience in hotel environment.
  • Excellent written and oral communication skills.
  • Execute a successful banquet event by leading the team in ensuring good food quality and excellent guest services.

Duty Manager (4-5 Star Hotel / 5 Days /Islandwide) -YY

19-Oct-2023
MCI Career Services Pte Ltd | 32462Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

MCI Career Services Pte Ltd

With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!


Job Description

Job Description

  • $3800 - $4200
  • 5 days, 44 hours (3 Shift)
  • Location: Sentosa / Central / Changi / Novena
  • Attractive remuneration package

Responsibilities:

  • Greet and assist guests upon arrival and departure.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Respond to emergencies and incidents, such as fire alarms or medical situations.
  • Create staff schedules and manage staffing levels to meet guest demands.
  • Prepare daily reports on occupancy, revenue, and other financial metrics.
  • Handle guest complaints and resolve issues in a timely and effective manner.
  • Ensure that the hotel maintains a high standard of cleanliness and presentation.
  • Ensure that the hotel maintains a high standard of cleanliness and presentation.
  • Maintain effective communication with other departments within the hotel.
  • Oversee the daily operations during your shift.
  • Provide ongoing training and development opportunities for staff to enhance their skills and knowledge.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON  or WA to 69900431 for quick response.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Lee Mann Yee

Registration Number: R22110995

EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

Senior Sales Manager (Orchard Rendezvous & Rendezvous Hotel Singapore)

19-Oct-2023
Far East Hospitality | 32463Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries – Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore – with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia’s Toga Group to form Toga Far East Hotels (TFE Hotels).


Job Description

Responsibilities
  • Day-to-day sales activities include telemarketing, sales calls,hotel visits, entertainment, virtual presentations etc.
  • Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback
  • Acquire new sales leads/ prospects and establish new accounts to grow account/ client base
  • Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
  • Achieve various monthly sales targets set to meet overall cluster budget
  • Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
  • Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
  • Compliance with statutory regulations and internal guidelines/ SOPs
  • Follow up with clients whose payments are outstanding and long overdue
Requirements
  • Diploma or Degree in Sales and Marketing
  • At least 3 - 5 years of relevant experience in hospitality industry
  • Excellent communication, interpersonal, networking and organisational skills
  • Strong negotiation and presentation skills
  • Able to work well under pressure in a fast paced environment
  • Self-motivated, team player, result oriented individual with strong business acumen

F&B Supervisor

19-Oct-2023
SSG Hotels Pte Ltd | 32471Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International.

Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

- Maxwell Reserve – Autograph Collection

- Duxton Reserve – Autograph Collection

- The Vagabond Club, A Tribute Portfolio Hotel

- The Serangoon House, A Tribute Portfolio Hotel

Redefining the luxury boutique hotel experience in an expanding list of cities from Singapore to Santiago; the common thread running through all Garcha Hotels is a passion for genuine old world hospitality, extraordinary aesthetics,and most importantly, a fun filled environment. Designed and curated by some of the best in the world, from Jacques Garcia to Anouska Hempel, the Garcha Hotels will all be destinations in and of themselves.

We believe the best hotels are deeply rooted in their local settings, creating authentic experiences as they reflect their surroundings. They define and

shape their neighbourhoods; serve as social and intellectual hubs. We design, build, curate and operate. Our product is your experience, from bed to bar.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Sales Manager (B2C Restaurant Private Dining)

19-Oct-2023
The Supreme HR Advisory Pte Ltd | 32472Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

The Supreme HR Advisory Pte Ltd

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.


Job Description

Sales Manager (B2C)

5 days, 10am-6pm (required to stay back until 7pm if have event)

Salary: $4800- $5000 + Commission

Location: (Esplanade)

Company: World’s largest fine dining steakhouse chain with more than 70 restaurants worldwide.

Job Role:

The professional we seek for this exciting opportunity will achieve revenue goals by developing and executing a sales and marketing plan, including building sales through telephone and in-person sales calls, marketing the entire restaurant and functioning as a public relations spokesperson to promote the restaurant locally, and working with large parties to create memorable events in our private dining rooms and bar.

Job scope:

  • Actively develops and maintains a rapport with all guests 
  • Effectively manages reservations each shift to ensure optimal number of guest covers
  • Seeks out opportunities to sell and promote the restaurant outside the four walls
  • Identifies the restaurant environmental factors that create guest enjoyment and effectively executes them
  • Ensures all food and beverage product meet restaurant specifications and guidelines
  • Facilitates training and development of all managers and employees
  • Monthly Review/Reconcile P&L – Boardroom Sales (actuals, event status & booking type) & Market Segment Actuals

Requirements:

  • Minimum 2 years of current sales experience, preferably corporate and social group sales within a restaurant or hotel in an upscale restaurant environment.

Interested applicants kindly click on the “Apply Now” button and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Interested Personal can Contact to :+65 9387 1151 (Connie)

Reg No: R1986597 | Chen Zi Lou

EA No: 14C7279 | The Supreme HR Advisory Pte Ltd

Restaurant Manager

19-Oct-2023
Jumbo Group Of Restaurants Pte Ltd | 32474Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.
In 2008, we established a Central Kitchen at our corporate headquarters to conduct R&D as well as to achieve better consistency in food quality across our various dining brands. As such, we have been able to innovate and implement a greater variety of cuisine creations to meet our diners' changing tastes and expectations, while continuing to serve quality food at reasonable prices.
With a team of dedicated and innovative F&B professionals that has placed gastronomic and service excellence at the heart of all that we do, Jumbo has achieved a number of culinary and service awards over the years.
JUMBO. Bonding people through food.


Job Description

Job Description

  • Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures
  • Manage the restaurant’s budget and forecasts to meet or exceed management expectations
  • Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
  • Oversee the daily operations of the restaurant
  • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
  • Supervise food and operational safety to ensure a comfortable environment for the customers
  • Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
  • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
  • Control labour through effective manpower scheduling and monitor leave of staff 
  • Actively involved in hiring process by identifying and selecting candidates for junior positions
  • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
  • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
  • Handle all restaurant administrative duties
  • Wine knowledge- able to help guest in food pairing

Requirements 

  • Minimum of 5 years management experience in Food & Beverage industry.
  • Possess sound leadership qualities and ability to manage service staff.
  • Competency in Microsoft Office applications (Excel, Word and PowerPoint).
  • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
  • Possess good organizational and management skills

Sous Chef (specialising in Chinese Cuisine)

19-Oct-2023
Amara Singapore | 32475Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

Amara Singapore

Amara is a recognised brand name in hotels, properties, specialty restaurants and food services.
Our vision is to recognised as a leading Asian integrated lifestyle group with premium brands that exude the value, quality and style of our product offerings, and a warm and personalised service that goes beyond the expectations of our customers.
In the 1930's, the late Teo Teck Huat founded a building construction business. A historical landmark project is the original Cathay Cinema. Following the incorporation of the Company in 1970 under the name Teo Teck Huat Entreprise (Private) Limited, the Group continues to expand in the building construction and property development business. Subsequently, it changes its name to Teo Teck Huat Investments Pte Ltd and later to Amara Holdings Pte Ltd. Amara Holdings Limited was listed on SGX Sesdaq on 15 August 1997 and transferred to SGX Mainboard on 10 July 2000.
To capitalize on the growth of the tourism industry in Singapore, the Group expanded into hotel investment and management and developed the Amara hotel and Shopping centre in the mid 1980s. Following that, to complement its hospitality management operation, Amara set up a number of specialty restaurants and food court.
TAKE FLIGHT WITH US, JOIN AMARA SINGAPORE
At Amara Singapore, we regard our people as our greatest asset and are dedicated to nurturing talents to realise their full potential.
Our people are our most valuable asset. Due to our company expansion, we are inviting self-motivated and dedicated individuals to join our vibrant organization with high growth potential.
Join us not just for a job but for an enriching career!


Job Description

You will be responsible for Banquet Kitchen Operation in particular skill in Chinese Cuisine.

Responsibilities:

  • Check and ordering of market list based on cost control procedures, recipes developments and ordering to ensure freshness and preparation of all perishable items.
  • Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner
  • Controlling and monitoring the optimum food cost leads to the maximum amount of hotel profit and maximum guest satisfaction
  • Oversee the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standard in kitchen equipments and utensils are clean and in working condition at all times
  • Ensure a high standard in presentation, variety and freshness for all food production.
  • Ensure the market list and employee schedules are completed on time

Job Requirements:

  • Diploma in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.
  • 5 Year(s) of relevant experience 
  • Possess a Food Hygiene Certificate 
  • Preferably specialised in Food/Beverage/Restaurant Service or equivalent

Baker

19-Oct-2023
The Brewerkz Company | 32480Singapore - Singapore
This job post is more than 31 days old and may no longer be valid.

The Brewerkz Company

The Brewerkz Company helped kickstart Singapore's craft beer story in 1997. We are a multi-award-winning business, a Made with Passion brand, a Made for Families brand and Singapore’s longest running craft brewery experience. Brewerkz has been awarded Outstanding Casual Dining Experience, Singapore Tourism Awards 2022 and Champion Medium Size Brewery of Asia, Asia Beer Championships 2022. We are known for our constant flow of tasty experimental beers, inventive cuisine, and head-turning collaborations. We operate multiple restaurants, a 9,000 sqft standalone brewery, brew a wide range of craft beverages and have a strong presence at major large-scale outdoor events. The Brewerkz Company is an Easy & Light Group company.

To find out more, visit us at 

https://brewerkz.com

http://www.brewerkzgroup.com

The Brewerkz Group of Companies

Brewerkz, Craft Beer Restaurant

Café Iguana, Modern Mexican Restaurant

Uya Unagi Restaurant

Shunjuu, Sumiyaki Restaurant

Koji, Sushi Dining Bar

Crystal Wines, Fine Wine Shop & Wine Distribution

Fine Brands, Purveyors of Fine Wine Storage Solutions


Job Description

Job duties and responsibilities as Baker

  • Preparing and baking pastries, breads, rolls, and desserts
  • Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment
  • Adjusting the timing and speed settings for mixing or blending equipment so that the components are mixed or cooked according to the recipe
  • Decorating and displaying baked items
  • Keep track of food supply and place orders as required.
  • Utilising adequate quantities and rotating products to keep spoilage/waste to a minimum
  • Ensuring an appropriate supply of all prepared products as well as proper storage and refrigeration

Requirements:

  • Candidates must possess at least a Primary/Secondary School/”O” Level, Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma in any fields
  • At least 3 year(s) of working experience in related field
  • Candidate with F&B related experience will be an advantage
  • Possess excellent analytical, organizational and communication skills
  • Possess servant leadership and problem solving skills
  • Enthusiasm, resilience and a strong team player
  • Pleasantpersonality
  • Good communication and interpersonal skills

Staff Benefits

  • 5 day work week
  • Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
  • 50% staff discount for dining in the restaurant (after the probationary period)
  • Medical Benefits
  • Staff Meals on duty
  • Transport provided for closing shifts
  • Annual, Sick & Hospitalisation Leave
  • Off in lieu for working on a Public Holiday
  • Long Service Rewards
  • Referral Incentive Program
  • Fast Career Growth Opportunities
  • Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

  • Indoor Stadium (Stadium MRT)
  • One Fullerton (Raffles Place MRT)
  • Orchard Rendezvous Hotel (Orchard MRT)
  • Riverside Point (Clarke Quay MRT)
  • Woodleigh mall (Woodleigh MRT)
  • Seletar Aerospace (28 mins away from The Seletar Mall)

Pastry Chef

19-Oct-2023
NEO GROUP | 32477Singapore - West - Others
This job post is more than 31 days old and may no longer be valid.

NEO GROUP

About Neo Group

Neo Group Limited provides a comprehensive suite of capabilities and service offerings under five business segments - Catering, Manufacturing, Supplies & Trading, Retail and Property. As Singapore's Number One Events Caterer, Neo Group has remained at the forefront with its unique value proposition and commitment to innovation and automation.

At Neo Group, we value people. Through listening to ideas and feedbacks, we continually seek to bring forth strategic and progressive HR practices. With passion and big hearts, our people go the extra miles to bring extra smiles. Our people are fuelled with innovation, versatility and teamwork as we believe we can and so we will.


Job Description

Job Description

  • Lead all operational duties in the pastry department, including daily production of cakes and pastries
  • Ensure standards for food quality and preparation are strictly adhered to
  • Manage all food and production cost
  • Make recommendation to upgrade the quality and presentation of food and menus and implement new menu ideas/festive menus
  • Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines

Requirements

  • Diploma or professional certificate in Pastry
  • At least 3 years of relevant working experience
  • Ability to work well under pressure in a fast paced environment
  • Required to work on weekends and public holidays
  • 6 days work week

Wellness & Nutritional Chef

19-Oct-2023
CXC Global Talent Recruitment (Thailand) Co., Ltd. | 32431Thailand - Bangna
This job post is more than 31 days old and may no longer be valid.

CXC Global Talent Recruitment (Thailand) Co., Ltd.

CXC Talent specialises in identifying best-in-class career opportunities, for both permanent and contract professionals interested in Tech-focused roles and selecting top-tier talent to meet client staffing needs.

 At CXC Talent, we do not want to build a future of work; we want to build a future that works. For everyone.

Firm believers that a business is only as strong as its employees, our goal is to support professionals who are looking for new career opportunities and want to have the best possible experience when engaging with organisations. Our dedicated team of consultants have a proven track record in:

- Matching candidates with their dream job by leveraging their technical experience and skills, learning potential and personal values.

- Helping businesses identify, engage, manage and retain top-tier talent, ensuring you hire best-fit, quality talent.


Job Description

  • Manages food services for people daily, ensuring a safe and engaging environment.
  • Plans and serves meals, supervises food prep, and maintains budget compliance.
  • Ensures dietary needs are met, maintains kitchen standards, and educates on healthy living.
  • Handles food inventory, occasional events, and other assigned tasks.

Qualifications:

  • Bachelor's degree or equivalent experience
  • Preferred food preparation certification
  • Experience in food service and working with people with disabilities
  • Valid driver's license
  • Knowledge of mental health recovery and nutrition's role
  • Trauma-informed and diverse population skills
  • Proficiency in MS Office
  • Physical mobility and lifting
  • Willingness to cross-train and pass background checks
  • Alignment with organizational values
  • Local travel and vehicle use
  • Confidentiality adherence.

Hotel Pre-Opening General Manager

19-Oct-2023
Jitsamrit Development Co., Ltd. | 32430Thailand - Pathumwan
This job post is more than 31 days old and may no longer be valid.

Jitsamrit Development Co., Ltd.

With over 40 years of experience combined in the hospitality and real estate industries, Jitsamrit Development is offering a comprehensive real estate development solution, focusing in hotel development.  The complete structure offers to all investment opportunities and potential owners are leveraged by a one stop solution


Job Description

Responsibilities:

  • To conduct pre-opening meetings with Owners & Project team and provide them with necessary inputs.
  • Prepare and present pre-opening process presentation to Owners and hotel operations team, explain the various stages and nuances of pre-opening, including the standard requirements and compliances that are required.
  • To ensure that the project and the operation team comply to all pre-opening processes, operational brand standards, insurance requirements and etc.
  • Must ensure that the planning of all BOH areas are completed on time and in accordance with operational requirement, coordinating the same with the Facility Planning consultant.
  • Coordination with Hotel Operator to timely execute pre-opening support.
  • Using corporate templates for all pre-opening documents, which includes list of operating supplies, insurance checklist, pre-opening budget etc.
  • Develop the pre-opening budget for each hotel along with CHSA HR and Commercial Services.
  • Supervising and coordinating with the pre-opening and opening hotel’s management team such as GM, DOF, and DOSM to establish pre-opening process and monitor the operation overview.
  • To coordinate with Technical Services and Procurement team to ensure homogeneity in pre-opening reporting numbers, and regularly update project status.
Requirements
  • At least one hotel pre-opening of an international chain hotel.
  • At least 3 years in a general manager, deputy hotel manager position, director rooms division or director sales and marketing position.
  • Profound computer knowledge with MS office (Excel, Word, Power Point).
  • Sound knowledge of hotel departmental organization and operational workflow, with capabilities for reviewing architectural drawings during project planning phase and to provide valuable input to optimize back and front of house planning.
  • Financially knowledgeable about typical hospitality ratios and KPI’s, capable to establish pre-opening budgets and assisting the pre-opening teams to establish the operational financial planning and operational budget.
  • Commercial knowledge for coordinating together with corporate commercial team and the pre-opening team the formulation of hotel launching campaign and the business plan. Understand the positioning of the Brand, services provided and how customer needs can be met and be capable of closing business.
  • Leadership and communication skills to lead pre-opening general managers together with the teams.
  • Presentation skills for conducting meetings for Owner and pre-opening teams.
  • Ability to proactively prioritize needs, self-management, put first things first and effectively manage resources and time.
  • Negotiation skills to understand the cost/benefits of prospective business and vendor contracts and negotiates contracts which result in mutually beneficial outcomes.
  • Understanding the strategic impact of brand positioning, brand architecture how products and services offered compare within the competitive market for targeted market segments.
  • Ability to manage multiple projects simultaneously.
  • Demonstrate problem-solving project management experience and skills.
  • Strong interpersonal and team leadership skills.
  • Strong organizational, time management, and verbal and written communication skills.
  • Self-motivated, result oriented and organized with ability to deliver against deadlines.
  • Proficiency in Microsoft Office tools, especially PowerPoint, Excel and Word.
  • Positive and able to work independently.
  • Strong attention to detail and accuracy in work.
  • Must be fluent in English communication, both verbal and written.
  • Willing to travel domestic and overseas.

URGENT! - Customer Services (Chinese Speaker) - Hotel Services - Salary up to 36K THB

19-Oct-2023
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 32433Thailand - Thonburi
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

About PERSOLKELLY

PERSOLKELLY is a joint venture established in 2016 between PERSOL Holdings (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 50 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Our reach, scope, and scale of operations have set the industry standard for cross-border recruitment and holistic workforce solutions. Since inception, PERSOLKELLY has placed over 66,000 positions across the region and works together with 98% of Fortune 100™ companies for their workforce solution needs.


Job Description

Overview
Our client, the provider of Vacation Ownership Services, is looking for the candidate with good communication skills to join their operations team. This opportunity will offer the good benefits and work-life-balance for your career with international working environment. 

Responsibilities

  • To ensure that the database of timeshare receivables is up-to-date and accurate.
  • Learn, develop and maintain expertise in the operation of the Loan Servicing module of the SPI timeshare computer system.
  • Process monthly installments using the processes provided by Mauritius Commercial Bank and other financial institutions with which the business may develop operating relationships.
  • Follow up on any installments which are not received and take all necessary steps to ensure the recovery of any overdue amounts.
  • Enforce company policies in relation to overdue accounts.
  • Communicate in a timely manner with colleagues in Contract processing, sales and Club Operations as appropriate in relation to any problems arising in relation to specific installment accounts.
Qualifications
  • 1-3 years of experiences in Customer Services from any field
  • Also open for fresh graduated
  • Good in Chinese (Mandarin or Cantonese) 
  • Having good service mind and negotiation skills

URGENT! - Customer Services (English Speaker) - Hotel Services - Salary up to 36K THB

19-Oct-2023
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 32434Thailand - Thonburi
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

About PERSOLKELLY

PERSOLKELLY is a joint venture established in 2016 between PERSOL Holdings (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 50 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Our reach, scope, and scale of operations have set the industry standard for cross-border recruitment and holistic workforce solutions. Since inception, PERSOLKELLY has placed over 66,000 positions across the region and works together with 98% of Fortune 100™ companies for their workforce solution needs.


Job Description

Overview
Our client, the provider of Vacation Ownership Services, is looking for the candidate with good communication skills to join their operations team. This opportunity will offer the good benefits and work-life-balance for your career with international working environment. 

Responsibilities

  • To ensure that the database of timeshare receivables is up-to-date and accurate.
  • Learn, develop and maintain expertise in the operation of the Loan Servicing module of the SPI timeshare computer system.
  • Process monthly installments using the processes provided by Mauritius Commercial Bank and other financial institutions with which the business may develop operating relationships.
  • Follow up on any installments which are not received and take all necessary steps to ensure the recovery of any overdue amounts.
  • Enforce company policies in relation to overdue accounts.
  • Communicate in a timely manner with colleagues in Contract processing, sales and Club Operations as appropriate in relation to any problems arising in relation to specific installment accounts.
Qualifications
  • 1-3 years of experiences in Customer Services from any field
  • Also open for fresh graduated
  • Must be fluent in English
  • Having good service mind and negotiation skills

Marketing Manager

19-Oct-2023
YOU & I GROUP CO., LTD. | 32432Thailand - Yannawa
This job post is more than 31 days old and may no longer be valid.

YOU & I GROUP CO., LTD.

บริษัท ยู แอนด์ ไอ กรุ๊ป จำกัด เป็นบริษัทชั้นนำที่ดำเนินธุรกิจ ร้านอาหาร ภายใต้แบรนด์ You&I Premium Suki Buffet ด้วยทุนจดทะเบียน 100 ล้านบาทโดยปัจจุบันเปิดให้บริการแล้ว ที่ห้างสรรพสินค้าชั้นนำ ทั้ง 17 สาขา ดังนี้

สาขาเมกาบางนา
สาขาเดอะคริสตัล ราชพฤกษ์
สาขาเดอะวอล์ค เกษตรนวมินทร์
สาขาเซ็นทรัล เวสเกต
สาขาเดอะไนน์
สาขาเดอะมอลล์ บางแค
สาขาแฟชั่น
สาขาดิเอ็มควอเทียร์
สาขาเซ็นทรัลเฟสติวัล อีสต์วิลล์
สาขา Zpell ฟิวเจอร์พาร์ครังสิต
สาขาสามย่านมิตรทาวน์
เซ็นทรัลภูเก็ต ฟลอเรสต้า
เซ็นทรัลเวิลด์
สยามเซ็นเตอร์
เทอร์มินอล 21 พระราม 3
เซ็นทรัลปิ่นเกล้า
เดอะมอลล์ไลฟ์สโตร์ งามวงศ์วาน
มาร์เช่ สุขุมวิท 55 
แพชชั่นระยอง แหลมทอง

และมีแผนจะขยายสาขา 4-6 สาขาต่อปี เรามีความต้องการรับสมัครบุคลากร เพื่อเข้ามาร่วมงานเป็นครอบครัวกับ ยู แอนด์ ไอ กรุ๊ป ของเราเป็นจำนวนมาก หากมีประสบการณ์ เรายินดีพิจารณาให้เป็นกรณีพิเศษ


Job Description

  1. Marketing Strategy Development: Develop and implement comprehensive marketing strategies that align with the company's growth objectives and respond to the high-paced competition in the buffet restaurant industry.

  2. Brand Management: Maintain and strengthen the brand identity of our restaurant chain through consistent messaging, visual branding, and customer experience across all branches.

  3. Promotion Planning: Plan and execute promotional campaigns, special events, and seasonal offers to attract new customers and retain existing ones. Monitor the effectiveness of promotions and adjust strategies as needed.

  4. Market Research: Stay up-to-date with industry trends, customer preferences, and competitive insights to identify opportunities for growth and adaptation.

  5. Digital Marketing: Oversee the development of an online presence through the company website, social media, email marketing, and other digital channels. Utilize data analytics to measure the success of digital marketing efforts and optimize campaigns accordingly.

  6. Advertising and PR: Coordinate advertising campaigns, including print, radio, television, and online advertising. Cultivate relationships with local media and influencers to enhance brand visibility.

  7. Budget Management: Develop and manage the marketing budget for the entire restaurant chain, ensuring efficient allocation of resources to achieve maximum ROI.

  8. Collaboration: Collaborate with branch managers and operational teams to ensure marketing initiatives align with the goals and needs of each location.

  9. Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and develop strategies to enhance the overall dining experience.

  10. Competitor Analysis: Continuously monitor competitor activities and market trends to identify areas where we can gain a competitive advantage.

Restaurant Captain in Central - 10 day offs per month

18-Oct-2023
LPM | 32398Hong Kong - Central
This job post is more than 31 days old and may no longer be valid.

LPM

LPM Restaurant & Bar is a global brand with operations in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong and now Riyadh.

LPM is a French restaurant and bar inspired by the Mediterranean cuisines. Made of fresh ingredients, prepared a la minute, our dishes are meant to be shared and arrive in the middle of the table, whenever they are ready. Our purpose is to bring people together to share a great time, where our guests will find great food, warm and friendly service in a vibrant atmosphere. All our guests must feel welcome as part of the LPM family.

The family spirit is driving us in everything we do, and this is what we aim to offer to all our colleagues, existing, new, or future ones. Our main value is ‘’to treat all your colleagues and guests, as you will treat your family and friends’’.


Job Description

  • Minimum 1 year western cuisine experience 
  • Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning
  • Outgoing and energetic personality, with good customer service, interpersonal and communication skills
  • Good command of spoken English

We offer an attractive remuneration package優厚薪酬待遇和福利. 

  • New joiner bonus新人獎金
  • staff discounts員工折扣優惠
  • competitive salary & tips優厚薪金加小費
  • comprehensive medical plan醫療福利
  • meal on duty包膳食
  • global cross training全球在職培訓
  • excellent career path良好工作晉升機會
  • annual salary review年度待遇檢討

Interested individuals please apply with full resume with availability date, current and expected salary to Apply Now or WhatsApp +852 5131 0295 or call 2887 6202 to HR Dept.

有意申請者請在此按APPLY 申請 或可 WhatsApp至: +852 51310295或可致電2887 6202與人事部聯絡 (請留下姓名和申請職位,以便回覆)。

Sommelier / Assistant Sommelier

18-Oct-2023
LPM | 32399Hong Kong - Central
This job post is more than 31 days old and may no longer be valid.

LPM

LPM Restaurant & Bar is a global brand with operations in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong and now Riyadh.

LPM is a French restaurant and bar inspired by the Mediterranean cuisines. Made of fresh ingredients, prepared a la minute, our dishes are meant to be shared and arrive in the middle of the table, whenever they are ready. Our purpose is to bring people together to share a great time, where our guests will find great food, warm and friendly service in a vibrant atmosphere. All our guests must feel welcome as part of the LPM family.

The family spirit is driving us in everything we do, and this is what we aim to offer to all our colleagues, existing, new, or future ones. Our main value is ‘’to treat all your colleagues and guests, as you will treat your family and friends’’.


Job Description

We are now recruiting for our Hong Kong team, if you are enthusiastic, self-motivated, professional, eager to explore and grow in the F&B industry, we strongly welcome you to join our team to start this fantastic journey with LPM in Hong Kong.

The Job

  • Assist all wine services in restaurant
  • Understand guests’ needs and deliver excellent service
  • Assist in Bar and Restaurant duties as assigned

The person

  • Wine knowledge preferred
  • Eager to learn the wine and wine services
  • Strong team player
  • Floor service experience in high end / fine dining restaurant or hotel industry
  • Able to work in a fast-paced environment and adopt to company culture
  • Good communication and guest services skills
Successful candidates will be rewarded with a competitive compensation package, trainings and global career opportunities in a dynamic and growing international company.

We offer an attractive remuneration package優厚薪酬待遇和福利.

  • New joiner bonus新人獎金
  • staff discounts員工折扣優惠
  • competitive salary & tips優厚薪金加小費
  • comprehensive medical plan醫療福利
  • meal on duty包膳食
  • global cross training全球在職培訓
  • excellent career path良好工作晉升機會
  • annual salary review年度待遇檢討

Interested individuals please apply with full resume with availability date, current and expected salary to Apply Now or WhatsApp +852 5131 0295 or call 2887 6202 to HR Dept.

有意申請者請在此按APPLY 申請或可WhatsApp: +852 51310295或可致電2887 6202與人事部聯絡 (請留下姓名和申請職位,以便回覆)。

Pastry Chef de Partie / Demi Chef de Partie - 2/3 days off per week

18-Oct-2023
LPM | 32400Hong Kong - Central
This job post is more than 31 days old and may no longer be valid.

LPM

LPM Restaurant & Bar is a global brand with operations in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong and now Riyadh.

LPM is a French restaurant and bar inspired by the Mediterranean cuisines. Made of fresh ingredients, prepared a la minute, our dishes are meant to be shared and arrive in the middle of the table, whenever they are ready. Our purpose is to bring people together to share a great time, where our guests will find great food, warm and friendly service in a vibrant atmosphere. All our guests must feel welcome as part of the LPM family.

The family spirit is driving us in everything we do, and this is what we aim to offer to all our colleagues, existing, new, or future ones. Our main value is ‘’to treat all your colleagues and guests, as you will treat your family and friends’’.


Job Description

  • Pastry Demi Chef de Partie
  • Pastry Chef de Partie

We offer an attractive remuneration package優厚薪酬待遇和福利. 

  • New joiner bonus新人獎金
  • staff discounts員工折扣優惠
  • competitive salary & tips優厚薪金加小費
  • comprehensive medical plan醫療福利
  • meal on duty包膳食
  • global cross training全球在職培訓
  • excellent career path良好工作晉升機會
  • annual salary review年度待遇檢討

Interested individuals please apply with full resume with availability date, current and expected salary to Apply Now or WhatsApp +852 5131 0295 or call 2887 6202 to HR Dept.

有意申請者請在此按APPLY 申請 或可 WhatsApp至: +852 51310295或可致電2887 6202與人事部聯絡 (請留下姓名和申請職位,以便回覆)。

Japanese Speaking Sales Manager / セールスマネージャー (Up to 35K) (SDG-99711)

18-Oct-2023
RGF HR Agent Hong Kong Limited | 32393Hong Kong - Not Specified
This job post is more than 31 days old and may no longer be valid.

RGF HR Agent Hong Kong Limited

RGF HR Agent Hong Kong Limited is a regional corporation of Recruit Holdings Co.,Ltd., one of the world biggest HR consulting & recruitment service provider.

With over 15 years business experience in Asia, we provide professional service to  job seekers and our clients in permanent placement and temporary staffing.

Our Professional Consultants are always pleased to support you, just give a call at (+852) 2537 2557, or send your CV to hongkong@rgf-hragent.asia.

If you want to know more vacancies or job details, please take a look at our website:

http://www.rgf-hragent.asia/hongkong/en/


Job Description

Our client, a Japanese F&B company is looking for Japanese Speaking Sales Manager to join their team:

Duties:

  • Sales to key clients (well-known supermarkets, grocery stores, etc) and maintain relationships
  • Management sales team (member :3 persons)
  • Setting & management sales goals
  • Frequent client visits and business trips to Japan a few times a year
  • Product planning
  • Ad-hoc duties
  • キークライアントとの関係構築
  • セールスチームのマネジメント業務
  • セールスターゲットの設定やマネジメント
  • 頻繁な外回りの営業、年に2回程の日本出張可能な方
  • 商品の生産計画
  • その他関連業務
Requirement:
  • 3 years’ experience of sales management
  • Business level of Japanese and English or Cantonese
  • Experience related to F&B field (Fruits and vegetables, beverages, etc...)
  • The candidate who has networking in F&B is preferable
  • 3年以上のセールスマネジメントの経験
  • ビジネスレベルの日本語+英語もしくは広東語
  • F&B業界経験
  • F&B業界でのクラインアントのネットワークがある方優遇
Package:
  • 5 working days
  • Double pay
  • Discretionary bonus
  • Medical insurance
  • Transportation allowance
  • Annual leave
Interested parties please send us your resume in MS Word/PDF format in English. All information collected will be kept strictly confidential and only for recruitment purpose.

Restaurant Supervisor

18-Oct-2023
Yulan Group Limited | 32396Hong Kong - Not Specified
This job post is more than 31 days old and may no longer be valid.

Yulan Group Limited

Welcome to the Yulan Group. Experience a collection of destinations that take their inspiration from fragrant magnolia. Destinations that are recognisable by scent, soft to the touch and ever evolving to meet the needs of today’s traveller. Whether you’re a local or from overseas, Yulan Group offers the chance to experience hospitality like never before. 

Times have changed, and so have you. Yulan Group destinations are where you can voice your desires, share your inspirations and most importantly belong.


Job Description

工作職責

Job Responsibilities:

Lead the team to perform the daily duties and ensure smooth operation of out restaurant.
Ensure all food & beverage orders are served in a timely manner
Assigns seats, taking orders and recommending dishes and beverages
Handle the guest requests and complaints in a courteous manner
Control stocks for daily use in restaurant to ensure service requirements are met

Job Requirements:

Minimum 2-year western cuisine experience

津貼和福利

其它

5 天工作, 膳食津貼, 團體醫療,
酌情花紅, 12天年假, 生日假期

工作時間

日子可商議

12:30-22:00

日子可商議

07:00-16:30

日子可商議

13:00-22:30

日子可商議

11:00-20:30

需輪班工作, 長短週

工作要求

教育程度:

文憑 / 證書

Management Trainee

18-Oct-2023
Horizon Hotels & Suites Limited | 32402Hong Kong - Not Specified
This job post is more than 31 days old and may no longer be valid.

Horizon Hotels & Suites Limited

Horizon Hotels & Suites Limited  operates  4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring nearly 5,000 suites.  We offer a comprehensive range of accommodation packages.  To cope with continuous growth, we are now looking for energetic candidates to join us as:


Job Description

Horizon Hotels & Suites Limited is a member of CK Asset Group. To cope with continuous growth, we now invite energetic and highly motivated candidates who aspire to develop a career in hospitality industry to join our 24-month all-rounded development program
As a Management Trainee, you will undergo a 24-month all-rounded development program which equips you with the knowledge and skills necessary to build a bright career within the organization.  You will be trained and rotated in our different operations including Sales, Front Office, Administration etc to involve the day-to-day hotel operations.  Upon successful completion of the program, you will be equipped to perform all supervisory duties of hotel operations independently and thus be offered positions in supervisory / junior management level or equivalent. 

Requirements:

  • Tertiary education in any discipline, preferably in Hospitality or Tourism Management
  • Strong desire to deliver quality service
  • Ability to work under pressure with attention to details
  • Strong interpersonal communication skills with good command in both written and spoken English and Mandarin
  • Willingness to perform shift duties

Benefits Highlight:

  • Five-day Work Week
  • 17 days Public Holiday
  • New Staff Incentive up to HK$3,000*
  • Monthly Traffic, Mobile Phone & Laundry Allowance
  • Discretionary Bonus
  • Full Paid Paternity Leave
  • Medical Plan & Hospitalization Insurance
  • Life Insurance
  • Staff Discount
  • On-the-job Training
  • Excellent Promotion Opportunities

* New Staff Incentive is subject to terms and conditions

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or Whatsapp 9829 4997 or by clicking “Apply Now” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Accounting Assistant (Full Day / Half Day)

18-Oct-2023
Horizon Hotels & Suites Limited | 32403Hong Kong - Not Specified
This job post is more than 31 days old and may no longer be valid.

Horizon Hotels & Suites Limited

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.


Job Description

Responsibilities:

  • Accounts Receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts
  • Accounts Payable duties include ensuring all inquiries, payments & invoices are processed accurately and timely; to ensure the integrity and accuracy of data by preparing monthly reconciliations

Requirements:

  • Post-secondary education or above in Accountancy
  • Some experience preferred but fresh graduate will also be considered
  • Detailed-oriented with knack for numbers
  • Proficiency in Word, Excel and PowerPoint
  • Good communication skills
  • Immediate available is preferred
Benefits Highlight:
  • Five-day Work Week
  • 17 days Public Holiday
  • New Staff Incentive up to HK$3,000*
  • Monthly Traffic, Mobile Phone & Laundry Allowance
  • Discretionary Bonus
  • Full Paid Paternity Leave
  • Medical Plan & Hospitalization Insurance
  • Life Insurance
  • Staff Discount
  • On-the-job Training
  • Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen's Road Central, Hong Kong or Whatsapp 9829 4997 or by clicking "Apply Now" (in Word format).  Please quote the reference of the position you apply for in all correspondences.  

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Accountant

18-Oct-2023
Chef's Garden Limited | 32395Hong Kong - Sai Ying Pun
This job post is more than 31 days old and may no longer be valid.

Chef's Garden Limited

Established in 1999, Chef's Garden Limited is a trusted importer and distributor of exceptional quality products. We had been supplying an extensive range of fresh and frozen produce from Australia, Europe, United States and the PRC to leading restaurants, hotels, and food and beverage outlets in Hong Kong and is now firmly positioned as a major, local, fresh fruit and vegetable supplier. We believe in the power of good food to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate. Our team has a genuine desire to make sure our clients are properly catered to and cared for. In our uncompromising pursuit of knowledge and the sourcing out of premium goods, we ensure prompt produce delivery at competitive rates. By handling fresh, frozen, and dried fruits and vegetables, along with a complete line of dairy products and an expanding meat division, Chef's Garden is at the cutting edge in utilizing the latest innovations emanating from its grower-shipper relationships all over the world.


Job Description

Responsibilities:

  • Handle full set of accounts including daily accounting entries, bank rec., month-end and year-end closing, including preparation of financial statements, management and analytical reports, budget/ forecast etc.;
  • Prepare annual audit schedules, provide appropriate follow-up actions, and manage the audit process;
  • Handle and assist any ad-hoc tasks as assigned
Requirements :
  •         Diploma/ Certificate in Accounting
  •          3 years accounting/ audit experience
  •          Previous experience in restaurant/ retail business is an advantage
  •          Previous experience in Peachtree, Xero  is an advantage             
  •          Proficiency in Excel and other MS office applications
  •          Stable, self-motivated, good analytical skill
  •          hardworking, well-organized  
  •          detail-minded with strong sense of responsibilities
  •          good interpersonal and communication skills
  •          Immediately available

We offer five-day work week
Interested parties please apply by sending full resume with current and expected salary by clicking "Apply Now". 

(All information and personal data collected relating to employment applications will be kept confidential and will be used  for recruitment purpose only.)

Bar Supervisor / Bartender

18-Oct-2023
OVOLO Group Limited | 32397Hong Kong - Southern Area
This job post is more than 31 days old and may no longer be valid.

OVOLO Group Limited

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.


Job Description

The Gig


As our new Bar Supervisor / Bartender, you will manage the daily operations of the Bar ensuring a smooth and effortless experience for our guests. You will work closely with the restaurant manager to represent and ensure succession in Ovolo's F&B department, driving revenue and increasing customer satisfaction. Your responsibilities will include but are not limited to:

  • Have a high standard of operations, procedures and service 
  • Devise comprehensive and user-friendly standards and procedures for beverage operations and communicate effectively across the team
  • Ensure that the bar and surrounding areas are kept clean and tidy at all times and well maintained
  • Establish and customize service level standards
  • Design, create and serve amazing cocktails to our hotel and external guests

About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team! As our Bar Supervisor / Bartender, you will have excellent knowledge of mixology and serving drinks with at least 1 years in a Bar environment. You will come with a passion and willingness to learn, as well as a positive all-round attitude that will surely brighten up anyone's day. 

What you'll get...

  • Well, there's the chance to shine in a brilliant team environment in Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Receive Hotel benefits in rooms and our fabulous F&B outlets
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes
  • Develop relationships and make a difference to other people’s lives through our Community Programme
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

Sous Chef

18-Oct-2023
T.A.M.S Limited | 32401Hong Kong - Southern Area
This job post is more than 31 days old and may no longer be valid.

T.A.M.S Limited

The Cakery caters to today’s health-conscious consumer. We offer two categories of products. The Guilt-free* series offers an assortment of cupcakes that are low in refined sugar, with gluten-, wheat- and dairy-free variations. The Organic series is where you’ll find both organic baked goods and tasty teas to accompany them.


Job Description

Duties & Responsibilities:
• Menu development of range of catering offerings, etc. based on clients’ requirement.
• Monitor and manage sourcing to provide consistent high-quality standard in food preparation and production.
• Budget control on food cost.
• Recommend tailor-made menu upon customer's requests, overall kitchen health and safety management and hygiene management
• Ensure excellent planning, inventory control and purchasing, food cost control and personnel management
• Overseeing the daily operation & duty roster for the kitchen associates and their performance
• Assist in any ad hoc assignments as required
職責
• 負責及協助預備食材、處理及烹調食物
• 負責及協助管理廚房日常運作,確保廚房、設備和器具清潔衛生
• 保持高標準的食品衛生並遵守廚房健康和安全準則
• 硏發新產品及餐牌
• 控制出品質素及成本
• 負責及協助管理倉存
• 管理廚房團隊
• 履行不時指派的任何其他職責及根據需要協助任何臨時任務
• 彈性上班時間
Requirements:

• Menu development of range of catering offerings, such as canapes, etc. based on clients’ requirement.
• Minimum 2-3 years working experience at Sous Chef level.
• Profit-oriented and strong sense of F&B Knowledge.
• Creative and open to new ideas in terms of creative F&B proposal, passionate in food and culinary.
• Good team player, self-starter with can do attitude, and able to work independent and strong sense of responsibility.
• Strong Knowledge of food health, safety, and hygiene compliance.
• Good communication and interpersonal skills.
• Working experience in fine dining restaurants, hotel banquet hospitality is a definite advantage.
• Less experience will be considered as Junior Sous Chef.
入職要求

• 2-3年或以上Sous Chef 廚房工作經驗及西廚管理經驗
• 有責任感、有禮及良好溝通技巧、積極工作態度及重視團隊精神,期望於高級餐飲業發展
• 良好的時間管理能力
• 有高級餐廳、酒店宴會、米其林的工作經驗優先參考慮
• 可即時上班者優先
• 每天工時9小時, 願意靈活輪班和工作時間
• 較少經驗者可被考慮聘請為 Junior Sous Chef

津貼和福利

其它

Benefits 豐富薪酬及福利包括 :

• 出勤獎勵 / 高額超時津貼
• Attendance bonus/high overtime allowance
• 每月6天休息日 / 勞工假 / 有薪年假/ 生日假期
• 6 days off per month/ Statutory Holidays /paid annual leave/birthday leave
• 醫療福利 / 員工折扣優惠 / 良好晉升機會
• Medical benefits/employee discounts/good promotion opportunities

Schedule:
• Day shift 日班
Job Types: Full-time, Part-time

Director of Rooms

18-Oct-2023
The Arca | 32404Hong Kong - Southern Area
This job post is more than 31 days old and may no longer be valid.

The Arca

Welcome to the Yulan Group. Experience a collection of destinations that take their inspiration from fragrant magnolia. Destinations that are recognisable by scent, soft to the touch and ever evolving to meet the needs of today’s traveller. Whether you’re a local or from overseas, Yulan Group offers the chance to experience hospitality like never before. 

Times have changed, and so have you. Yulan Group destinations are where you can voice your desires, share your inspirations and most importantly belong.


Job Description

Job Responsibilities:

  • Report to the Hotel General Manager
  • Comprehensive knowledge of hotel operations
  • Establish procedures to ensure operations efficiency and guest satisfaction
  • Develop and set policy and procedure for each business units
  • Organized, detailed oriented and able to lead a winning team of passionate and service driven hospitality professionals
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Build relationship with local authorities, corporate clients, hotel guests, hotel agencies, leasing agents and tenants
  • Responsible for the P & L of Room Division
  • Handle the safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures
  • Oversee the operating budget and identify areas in which reductions can be made
  • Ensure compliance with statutory requirements and house rules
  • To perform any duties assigned by the Hotel Management Team deemed necessary

Job Requirements:

  • Minimum 8 years of relevant sales experience with 3- years in leadership role

FOOD & BEVERAGE MANAGER

18-Oct-2023
Madera Hotel Management Limited | 32394Hong Kong - Yau Tsim Mong Area
This job post is more than 31 days old and may no longer be valid.

Madera Hotel Management Limited

About Madera Hotel Management Limited

The Madera Group owns and operates a collection of outstanding chic hotel, serviced apartment, cafe and yoga centre in Hong Kong.  We are all about delivering great customer experience from our hearts. From hardware to software, from big ideas to the fine details, our guests feel and benefit from the Madera differences.

Hotel Madera Hollywood and Hotel Madera Hong Kong currently ranks 18 & 25 respectively among 740 Hong Kong hotels (according to TripAdvisor.com).

Madera Residences has won the converted Top 10 “Traveler’s Choice Award” by TripAdvisor and “The Best Serviced Apartment Award” by REA Group for six consecutive years.

Hotel Madera Hong Kong is also awarded “Sustained Performance for Hong Kong Green Awards - 5 Years+” by Hong Kong Green Council.

Human Resources Department
Email: cv@maderagroup.com


Job Description

Madera Group believes in making a difference in how we work and live, we set the stage for healthy living style. Satisfaction in life is an ultimate achievement, we want everyone to feel relief when walking in and out of Madera.

You’re welcomed to Whatsapp 6202 7504 for enquiry.

We are looking for a talent to

  • In charge of day-to-day operations of all F&B outlets and facilities to ensure smooth operations and achieve business performance
  • Be responsible for F&B cost, marketing and pricing initiative, customer engagement and satisfaction
  • Take care of a bar and two cafes
  • Ensure all standard operating procedures for revenue and expenses control are strictly followed, to measure and enrich food and service quality
  • Ensure high standard of safety, sanitation, and cleanliness of all outlets
  • Analyse market trends, to conduct and create new concepts and ideas on regular and promotion basis for the outlets and events
  • Directly Report to General Manager for assignments and instructions
  • Work closely with Marketing Manager and other departments on F&B functions and activities
  • Manage inventory level, movement and delivery schedule, conduct stock take regularly
  • Manage a team of high energy and motivated people

Basic requirements

  • Diploma or above in Hospitality Management, food and beverage or related disciplines
  • Minimum 6 years of relevant experience with good beverage and operational knowledge.  At least 4 years’ experience at supervisory level or managerial level
  • With café and bar experience and work in Hotel industry is preferred
  • Strong sense of café management and food & beverage market trends
  • Customer-oriented with strong communication and leadership skills
  • Proficient in MS Word, Excel, Power Point
  • Immediately available or short notice is highly preferred

 Benefits

  • 15-day paid annual leave
  • Medical insurance
  • Dental insurance
  • Discretionary year-end bonus
  • Education and training allowance
  • Meal allowance
  • Paid marriage leave & gift
  • Paid caring leave
  • Paid birthday leave
  • Paid compassionate leave

Madera is truly a lovely and enjoyable workplace.  Don't wait, applying now could be your best ever career decision!

You are welcome to visit our Company's website http://www.maderagroup.com/group/en/careers for more details.

Join us and discover more!  Here's your chance to discover yourself and build a dynamic career.

All information provided by applicants will be treated in strict confidence and be used for recruitment purpose only.

Outlet Manager

18-Oct-2023
PT TIGA ARYA INGGIL | 32388Indonesia - Malang
This job post is more than 31 days old and may no longer be valid.

PT TIGA ARYA INGGIL

PT Tiga Arya Inggil adalah perusahaan yang bergerak di bidang industri makanan dan minuman. Saat ini, PT Tiga Arya Inggil memiliki lebih dari 30 outlet yang tersebar di Jawa dan Bali. PT Tiga Arya Inggil memiliki visi untuk terus meluaskan area layanan hingga ke seluruh Indonesia bahkan ke Asia.


Job Description

Job Requirements :

  1. Candidate must posses at least bachelor's degree (any major)
  2. Relevant knowledge of food and beverage.
  3. Well-skilled and has minimum 3 years of experience in F&B industry
  4. Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer, and accountings.
  5. Outgoing personality and willing to work for long hours.
  6. Strong leadership, interpersonal skills, and attention to detail.

Hotel Front Desk

18-Oct-2023
1296671-W | 32409Malaysia - Butterworth
This job post is more than 31 days old and may no longer be valid.

1296671-W

ALV is a youthful, fast-expanding organisation that was established since 2017 that has the core values of positivity, people first, integrity, hard-working and fun loving culture.

We are currently managing over 70 apartment / hotel rooms across different properties in Penang. We are aggressively expanding our management services to more properties in order to share the ALV brand experience to more guests from all around the world.

We treats each other with trust, integrity and above all, respect. 

Everyone at ALV is eager to learn, excel and achieve greater heights.

Company Values:

  1. Responsibility 
  2. Integrity 
  3. Teamwork
  4. Hardwork
  5. Self and Mutual Empowerment
  6. Excellence
  7. Kindness

Company Vision: To establish ALV as an Industry Disruptor in the Property Management Sector by offering unique and top class experiences via stunning IDs and First in Class Services. 

Company Mission: To curate unique hospitality experiences that redefine class, 

comfort and value. 

Why join us?

  • Career Growth Opportunities
  • Strong, Positive, Youthful culture 
  • Employee welfare and benefits
  • Opportunity to learn from founders of the company
  • Promotion, Annual Bonus and Annual Salary Increment


Job Description

Job Basic Requirements:

- Basic Language Proficiency

· Digitally savvy, good with using online software and mobile.

· Performs check in, check out, room assignment, room change procedure, new room reservation, bookings and ensures all data are completely recorded in the hotel system.

· Greeting guest, answering phones, handling and checking email.

· Attend and resolve the guest's inquiries, complaint, and request promptly, and courtesy.

· Manage cashier at the Hotel Front Office.

· Communicate with other departments to ensure the smooth and efficient operation.

· To perform closing audit after end of work shift

· To perform any other duties as requested by the superiors.

· Training will be provided for navigation of Hotel Systems and Online Booking Engines.

· Able to work on Day Shifts (8am - 5pm) and Evening Shifts (4pm - 12am); Rotation Basis

Education Min: SPM

Responsible, Independent, Honest and Hardworking

Fresh Graduates are encouraged to apply.

Job Type: Full-time

Why Join Us?

  1. Young & Vibrant Team Culture & Working Environment
  2. Generous Annual Bonus & Increment for High Performers
  3. High Speed Growth Company with Great Promotion Opportunities

Restaurant Manager

18-Oct-2023
Dolly Dim Sum | 32411Malaysia - Johor Bahru
This job post is more than 31 days old and may no longer be valid.

Dolly Dim Sum

We are one of Malaysia's fastest growing F&B Groups with almost 10 years of operating history and our umbrella of restaurants include multiple exciting and niche concepts. Our Group currently operates 11 restaurants in strategically important locations across Klang Valley and Kuantan with more in the development pipeline. Join us for a rewarding career whether in the kitchen or on the floor, where teamwork and a passion for F&B are key to success.

Dolly Dim Sum is one of the most recognizable brands in pork-free Dim Sum in Klang Valley and Kuantan. Dolly Dim Sum has developed a strong and loyal following amongst our customers for fresh, great tasting dim sum amidst a beautiful ambience.


Job Description

1. Oversee the day-to-day work operations of the outlets and make sure outlets deliver consistently high level of customer service.

2. Responsible for ensuring proper and effective operations in adherence to company guidelines and SOPs at all times.

3. Specific accountabilities for ensuring the outlet’s service systems are operating effectively while overall accountable on outlet operations matters including but not limited to recruitment, training, controls, systems and procedures.

4. Providing operations and business leadership to all staff in the outlets and articulating a plan of action with your team to achieve these goals.

5. Ensure that all SOPs on quality, service and cleanliness are strictly adhered to.

6. Plan manpower and create weekly schedules. Track attendance of staff in terms of lateness, MC and track AL/PH.

7. Ensure staff comply to the Company Operating policies and procedures.

8. Ensure staff discipline in terms of punctuality, staff attitude and hygiene.

9. Provide regular staff training through daily briefings.

10. Motivate and counsel staff where necessary to build and retain a strong team.

11. Ensure execution of Quality, Service and Cleanliness standards, including the monitoring of food product quality.

12. Ensure sufficient operating equipment (chinaware, napkins, cleaning chemicals etc).

13. Handle customer complaints and escalate to senior management where necessary.

14. Resolve operational matters in a timely and practical way.

15. Prepare all reports required (daily operational report, attendance report, inventory report etc) on a timely basis.

Duty Manager

18-Oct-2023
REGALWIDE HOLDINGS SDN. BHD. | 32405Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

REGALWIDE HOLDINGS SDN. BHD.

Travelodge Bukit Bintang is situated in Kuala Lumpur's Golder Triangle, the property standing at the pulse of the city's shopping and business district. The hotel is close to the iconic Petronas Twin Towers, not to mention Jalan Alor, a street best known for its hawker food and seafood restaurants. Also perfect for business travellers, the property is in close proximity to Jalan Sultan Ismail and Jalan Raja Chulan were key commercial buildings are located.


Job Description

Job Description

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing checkin and check-out procedures.

  • Deals with the in-house guests accounting and ensures the accuracy of guest billing.
  • Operationally manages during their shift to ensure guests are well cared for.
  • Ensures the accuracy of data in all systems and provides the necessary daily reports for all departments.
  • Manages the daily overbooking levels and liaises with all departments to ensure maximum occupancy.
  • Ensures all guests are quoted the correct rate as per the selling strategy and website.
  • Ensures all telephone calls are answered as quickly and efficiently as possible.
  • Maintaining observation over guests and guests’ property to ensure security alerts are kept to a minimum.
  • Report any maintenance issues to the correct department and check to ensure the work has been completed.
  • Uses a wide range of coaching skills to ensure that the team are well motivated and informed of day to day activity.
  • Monitors the performance of the team, setting stretching but realistic objectives to ensure the team are well motivated.
  • Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately.
  • Play an active role in the enhancement of the relationship between Front Office, Housekeeping and Maintenance, Security and Front Office.
  • Be prepared to do anything deemed necessary for the smooth operations of the hotel or as instructed by the Hotel Manager/Operation Manager.

JOB REQUIREMENTS:

  • SPM (Sijil Pelajaran Malaysia), Diploma, Advanced/Higher/Graduate Diploma.
  • 2-3 years as a front office supervisor or Assistant Manager.

Benefits:

  • Free parking
  • Health insurance
  • Meal allowance
  • Professional development
  • Work life balance

Sales Manager

18-Oct-2023
REGALWIDE HOLDINGS SDN. BHD. | 32406Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

REGALWIDE HOLDINGS SDN. BHD.

Travelodge Bukit Bintang is situated in Kuala Lumpur's Golder Triangle, the property standing at the pulse of the city's shopping and business district. The hotel is close to the iconic Petronas Twin Towers, not to mention Jalan Alor, a street best known for its hawker food and seafood restaurants. Also perfect for business travellers, the property is in close proximity to Jalan Sultan Ismail and Jalan Raja Chulan were key commercial buildings are located.


Job Description

Job Description

A Commercial Manager, responsible for all commercial activities and leading the team to maximize revenue, optimize all revenue streams to maximize profit contribution to the overall performance of the hotel. Plan, implement, and monitor all commercial activities in the hotel The person: Excellent analytical skills and strategic thinking highly organized and exceptional leadership and management skills The ability to build relationships with customers and industry partners is essential Tech-savvy. Useful insights into and confidently use of technology Excellent knowledge in all commercial areas in a hotel to optimize all revenue streams. Good communicator and good knowledge of English, apart from the local language, in speech and writing

Planning

  • Identify opportunities to increase revenue.
  • Develop growth strategies to meet goals and objectives
  • Analyze, plan and track revenue and pick-up compared with the market
  • To update and provide sales market report

B2C

- Marketing

  • Hotel website
  • Create attractive offers
  • Plan, implement and follow up campaigns
  • Attend networking events and build industry connections
  • Establish agreements with marketing partners
  • Public relations and contact with the media
  • Create and update the content in external channels
  • Direct bookings on the hotel website · Direct bookings via telephone
  • Ensure data quality in all systems B2B sales (contracting)
  • Create and update sales materials
  • Build and nurture customer relationships to win new business
  • Corporate contracts / respond to RFPs
  • Contracts with travel agents
  • Selling all hotel products and services
  • Follow up production on all contracts
  • Ensure that the hotel's CRM is always updated Pricing
  • Pricing strategy and rate structure in the hotel's PMS
  • Continuously making and updating forecasts
  • Tactical pricing - rate based campaigns
  • Monitor and follow-up market pricing

JOB REQUIREMENTS:

  • Diploma, Advanced/Higher/Graduate Diploma.
  • Experience in managing hotel industry will be an added advantage. Benefits:
  • Free parking
  • Health insurance
  • Meal allowance
  • Professional development
  • Work life balance

Concierge Manager

18-Oct-2023
Grand Hyatt Kuala Lumpur | 32407Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Kuala Lumpur

Grand Hyatt

Grand Hyatt hotels provide luxurious accommodations, dramatic architecture and state-of-the-art technology in major gateway cities and resort destinations. Sophisticated global travelers stay to experience extraordinary restaurants, bars, spas and fitness centers, as well as comprehensive business and meeting facilities.
As one of the 5 star Kuala Lumpur hotels, Grand Hyatt Kuala Lumpur features some of the largest and spacious Kuala Lumpur hotel rooms that include 370 guestrooms and 42 suites, ranging from 47 square metres to 340 square metres. Luxurious and well-appointed for the ultimate comfort of every esteemed guest, be it business or leisure, each guestroom is tastefully designed with floor-to-ceiling windows to best capture panoramic views of the Kuala Lumpur city or the famed Petronas Twin Towers.


Job Description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Concierge Manager is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Qualifications
  • Due to work permit restrictions, this position is only open for Malaysian Citizen and Permanent Resident of Malaysia. 
  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Work experience as Chef Concierge, Assistant Manager - Concierge or Guest Service Manager is essential.
  • Holder of the 'Clefs d'Or' would be an added advantage.
  • Good problem solving, organizational and interpersonal skills are a must.

Guest Service Asistant

18-Oct-2023
PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES | 32408Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.
Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.
Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.
Pullman welcomes demanding travellers – for business and pleasure.


Job Description

Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Assist the guests to complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
  • To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc.
  • Safeguard the cash float assigned and to be fully accountable for it.
  • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows the location and types of available rooms as well as the activities and services of the property.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
  • Process guest check-outs.
  • Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, foreign currency exchange etc.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, Is aware of accident prevention policies.
  • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Qualifications

  • Diploma holder in Hotel Management/ Marketing/ Business Administration or related disciplines.
  • Minimum 1-year experience at Front Office. Fresh graduates are welcomed to apply.
  • Pleasant appearance with good interpersonal and communication skills.
  • Good time management and organizational skills.
  • Conflict resolution experience.
  • Patience and good listening skills.
  • Service focused personality is essential; customer related experience an asset.
  • Ability to work well under pressure in a fast-paced environment.
  • Has knowledge in Opera system.

Outlet Manager

18-Oct-2023
The Olive Tree Group | 32410Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

The Olive Tree Group

An Introduction to The Olive Tree Group The Olive Tree Group is a dynamic organisation specialising in the development of exceptional fine dining experience throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 17 high performing restaurants and bars with several more establishment planned in the pipeline. November 2020 proudly marks the preface of the grandiose Rock Bottom franchise into the public domain, making an international splash come 2021. 
Armed with over 28 local and international awards and accolades, our objective is to present patrons with an unparalleled gastronomical experience. We want people from all around the world to witness the amazing blend of Northern Indian Cuisine in a Resto-Bar mise en scène. Food that tastes great in a place for everyone to come and enjoy. 
Mission Statements Creating a culinary journey befitting the epicurean in you. A story in every morsel, bliss in every mouthful. 
  • At The Olive Tree Group, we want you to experience the flavours of our diverse cuisines while basking in the ambience of our outlets, designed to match every mood and every moment of the day
 Vision StatementFor the world to discover the phenomenal fusion of Northern Indian food at our Resto-Bars to experience the immense quality we’re passionately proud about.
  • We want you to celebrate your life’s special moments by with the best food, service, and ambiance imaginable

 Values Commitment  
  • The promise to provide exceptional quality of food and service to our guests. 
 Growth 
  • To relentlessly strive for a profitable growth to increase value for stakeholders and ensure career progression for employees. 
 Passion 
  • To exceed our own accomplishments and lead the way as modern day food-preneurs.
 Business Model
  • The important aspect of our business is to define our products, the awareness of our customer base, creating our customer satisfaction, encouraging and developing customer loyalty, taking our customer feedbacks and comments and implementing effective promotions and marketing activities, having consistent training implemented and believing strongly in professional practice and procedures.
 Financial Standings
  • The company has enjoyed successful profitability to date and has a sound financial base with a good annual turnover which grows at a significant rate. This solid financial base and our consolidated income, has enabled the group to continue to move forward with a brand expansion and further develop quality restaurants and pubs; and as a result, is in position to fund any future operations, expansion or franchise development through its internal financial recourses.


Job Description

Job Overview: The Outlet Manager will be responsible for managing the daily operations of the restaurant and bar, ensuring that customer satisfaction, financial targets, and quality standards are met. The outlet manager will be responsible for overseeing all aspects of the restaurant and bar, including staff management, inventory management, and marketing.

Key Responsibilities:

  • Manage daily restaurant and bar operations, including staff scheduling, inventory management, and customer service.
  • Develop and maintain positive relationships with customers, ensuring that their needs are met and their expectations are exceeded.
  • Ensure that all food and beverage offerings meet quality standards and are prepared and served according to established recipes and procedures.
  • Monitor financial targets, including revenue, costs, and profit margins, and take corrective action as needed to ensure that targets are met.
  • Supervise staff, including hiring, training, and performance management, ensuring that all staff adhere to established policies and procedures.
  • Develop and implement marketing strategies to promote the restaurant and bar, including social media and other promotional activities.
  • Ensure compliance with all health, safety, and sanitation regulations, as well as all licensing requirements.
  • Perform other duties as assigned by the General Manager.

Qualifications:

  • Bachelor's degree in Hospitality Management or related field.
  • 3+ years of experience in restaurant or bar management.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and customer service skills.
  • Proficiency in Microsoft Office and POS systems.
  • Knowledge of food and beverage industry trends and regulations.
  • Ability to work a flexible schedule, including nights, weekends, and holidays

Benefits:

  • Full-time
  • 10% increment depends on performance
  • Insurance Coverage
  • Medical Benefit
  • Staff Discount
  • Claims and Reimbursements

Food & Beverage Assistant

18-Oct-2023
PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES | 32412Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

PULLMAN KUALA LUMPUR CITY CENTRE HOTEL & RESIDENCES

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.
Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.
Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.
Pullman welcomes demanding travellers – for business and pleasure.


Job Description

Ensure that all guests are served to the hotel's standard in the Coffeehouse / Bar areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Take orders and serve food and beverages to guests as per the hotel's standards in a friendly, timely and efficient manner.

  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change. 
  • Performing basic cleaning tasks as needed or directed by supervisor. 
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.
  • Communicate to the guest and provide assistance with their queries.
  • Co - ordinate with the busser, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. 
  • Prepare mixed drinks for service to your customer's table. 
  • Properly open and pour wine at the tableside. 
  • Adhere to grooming and appearance standards consistently. 
  • Understands and can communicate products and services available at the hotel.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.
  • Print closing report and drop the cash with the front office / accounts department.
  • Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
  • Close the shift on the POS terminal.

Qualifications

  • Candidate must possess at least a Degree/Diploma in Hotel Management or related disciplines.
  • Previous hotel-related experience is an added advantage. Fresh graduates are welcomed to apply.
  • Pleasant appearance, well-groomed and maintain highest standard of cleanliness.
  • Good interpersonal and communication skills.
  • Ability to communicate with the guests and anticipate their needs.
  • Ability to smile and diffuse anger naturally.
  • Have an enthusiastic and positive personality.
  • Profound knowledge of customer service and of all beverage products and services.
  • Ability to work well under pressure in a fast-paced environment.

Restaurant and Bar Manager

18-Oct-2023
HOST (MALAYSIA) SDN. BHD. | 32387Malaysia - Selangor - Others
This job post is more than 31 days old and may no longer be valid.

HOST (MALAYSIA) SDN. BHD.

·      ·      HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers on the move. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports, motorways, train stations and shopping malls worldwide. We use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.

·      HMSHost Malaysia has been operating in Malaysia since 1998 and has since brought exciting global and proprietary brands to serve the airport customers. HMSHost Malaysia currently has 4 operating stores in Kuala Lumpur and Langkawi. The company is expected to open more highly anticipated new stores in 2022.


Job Description

We're looking for a position Restaurant Manager for the outlet name The Refinery located at KLIA Terminal 2, International Departure. We are looking for a Malaysia permanent resident to fill this position. 

Role Description

This is a full-time on-site role located in KLIA Terminal 2, International Departure. As a Restaurant and Bar Manager, you will be responsible for overseeing and managing the daily operations of the restaurant and bar, maintaining a high level of quality and guest satisfaction, and ensuring compliance with local regulations and health standards. You will also be responsible for supervising and training staff, managing inventory, developing budgets, and creating marketing strategies to increase revenue and attract more customers.

Qualifications

  • At least 5 years of experience in the food and beverage industry, preferably as a Restaurant and Bar Manager
  • Excellent communication and customer service skills
  • Solid understanding of food and beverage service and preparation, as well as local and global wine and cocktail trends
  • Proven ability to manage and motivate staff to achieve customer satisfaction and revenue goals
  • Strong organizational and time management skills, with the ability to multitask and work effectively in a fast-paced environment
  • Knowledge of local health and safety regulations and procedures
  • Knowledge and enforcement of all applicable liquor code (e.e. Federal State, City and Country Liquor codes)
  • Bachelor's degree or equivalent in hospitality management or a related field is preferred

Front Office Manager (GCW)

18-Oct-2023
Grand Copthorne Waterfront Hotel | 32415Singapore - Central
This job post is more than 31 days old and may no longer be valid.

Grand Copthorne Waterfront Hotel

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel is a premier deluxe conference hotel where luxurious elegance and contemporary style go hand in hand. It is ideally located near the Central Business District and waterfront precinct of Robertson Quay, Clarke Quay and Boat Quay. With 550 guest rooms, 24 serviced suites, 33 versatile meeting rooms with natural daylight and 3 vibrant dining outlets, the hotel is one of the largest conference accommodation in Singapore. The hotel provides a range of fitness facilities such as a 24-hour gymnasium, pool, outdoor jacuzzi and fitness corner.

Accolades include Best Convention Hotel, Best Luxury Hotel, Singapore and International Five Star Hotel by International Hotel Awards, Her World Brides Venue Awards, Blissful Brides Editor's Choice Preferred Banquet Venues Winner, SHA Excellent Service Award and more.


Job Description

The incumbent will :-

Manage of all aspects of the Front Office, in accordance with hotel standards. To provide general management support throughout the hotel at all times monitoring Guest Satisfaction, Service Standard, Security, Employee activity, Physical defects with main focus on Front Office Operation

Operations

  • Monitors efficiency levels in Front Office
  • Ensures implementation of on-day rate strategies
  • Maintains a brief record of all incidents (guest or employee) all findings (when on rounds) and all other relevant items pertaining to operation

Leadership

  • Exercise due diligence and role models the values and behavioural standards set by Management
  • Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment etc.
  • Review work processes for possible improvements and efficiency

Financial

  • Monitor adherence to all credit policies and procedures to reduce bad debts and rebates
  • To be enable in getting on day rate strategies and maximized Total Revenue for the day

Administration

  • Review daily activities which include daily forecast/target/issues or incident regards to internal & external guest
  • Assist the Front Office Manager with daily administrative duties

Requirement

  • Minimum A levels, Diploma/Degree or equivalent
  • Other existing and/or new Workforce Skills Qualifications (WSQ)
  • Relevant experience in same field for 4-7 years at similar capacity or SDM
  • Able to work under pressure and adaptable to changes
  • Calm and patience in handling any tensed situation with great disposition

Assistant Banquet Manager (Up $3200, 3 months extendable, Central)

18-Oct-2023
RecruitFirst Pte. Ltd | 32422Singapore - Central
This job post is more than 31 days old and may no longer be valid.

RecruitFirst Pte. Ltd

Grow your company with RecruitFirst!

The business environment today is a highly competitive one, which is ever evolving. Having the right human resource business partner with a strong network of consultants and candidates has become key to the success of industry leading businesses.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. Our mission is Helping People Find Better Jobs, and Organisations Find Better People. We live by this mission by ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Be the first to recruit with us and start realising the value-add that we are able to provide to your organisation!
Enjoy the expansive array of human resource solutions and network which RecruitFirst has to offer.
Together with our affiliates, we have operations in 8 countries and 10 cities across Asia Pacific – Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo and Seoul. This geographical network gives us the strategic advantage of acquiring the best candidates to satisfy the human resource strategies of multi-national companies. In addition, with this large network of consultants, we are also able to provide for all your human resource needs, including, temporary staffing, contract staffing, executive search, payroll services, global placement or management consultancy.
 


Job Description

3 months contract (extendable/ convertible based on hiring needs & performance)

Location: Clarke Quay

5 days, 8.75 h, shift work.

Up $3200 

Uniforms provided

Duties:

• Conduct roll call prior to all Banquet event. They should be briefed and information should be given to enable the staff to serve effectively and efficiently.

• Ensure that all newly hired staff are properly screened and that they receive the Hotel’s orientation program, are instructed in all F&B service procedures and are informed of rules and regulations.

• Develop and implement training programs and conduct training sessions.

• Supervise the on-the-job training of staff so that they can provide the highest standard of service.

• Check all employees regularly for the cleanliness, appearance and that they take pride in their uniform and outlet team.

• Enforce adherence to prescribed service procedures, correcting any deviations through constant on-the-job training and counseling.

• Enforce courtesy and efficiency.

• Supervise all aspects relating to the operations.

• Ensure the attractiveness of the buffet table or the display of food and beverage items is according to event requirement.

• Ensure that employees in direct contact with guest have good product knowledge.

• Implement and maintain quality standards as they relate to sanitation and cleanliness.

• To perform any other duties that may be assigned by the Management.

Requirements:

• At least 2-3 years of related experience.

• Should possess GCE “O” Levels or NTC 2/3 certificate

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below

Alicia Lim Si Le R2197748 EA License No. 13C6342 Only shortlisted candidates will be contacted.Thank you RecruitFirst is Hiring! You'll be deployed to the above.

Food & Beverage Executive

18-Oct-2023
Fairmont Singapore & Swissôtel The Stamford | 32423Singapore - Central
This job post is more than 31 days old and may no longer be valid.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!

We are searching for a diverse group of passionate individuals to work in our two NEWLY REFURBISHED hotels. Seated conveniently right above City Hall MRT station, we are located within Raffles City Shopping Centre. It is never a dull day within the hotel complex which consists of 12 Food and Beverage establishments, one of Asia’s largest and award-winning Willow Stream Spa and the cutting edge event and function space, Raffles City Convention Centre.

We believe the finest hospitality experience begins with our colleagues. It is our mission to provide everyone with equal opportunities for growth and success. Hand in hand with our global team, we strive to provide a safe and dynamic working environment for all. Be a part of something big, we will love to hear from you!


Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa. 

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Food & Beverage Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • Assist the outlet manager on daily Front of the House and Heart of the House operations
  • Monitor the reservation status and communicate with culinary team
  • Plan and arrange manning to meet business needs
  • Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
  • Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
  • Ensure hygiene and food safety compliance in the outlet and related areas
  • Lead the F&B service team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
  • Lead a Heartist® approach to guest experience/service with the F&B team
  • Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implementaed by outlet manager as to prevent future recurrence
  • Focus on the dining experience for LCAH members
  • Induct and train F&B service team on technical skills and process as outlined in the LQA standards and departmental SOP
  • Coach F&B service team to constantly improve or maintain performance, give guidance where performance is below expectations
  • Manage team within guidelines provided in the Colleague Handbook
  • Counsel/discipline any F&B service team when performance fall below expectation, and to re-train when needed
  • Conduct spot-checks that all food and beverage sold is properly accounted for at established prices. Be alert for irregularities in the handling of cash or any misconduct
  • Ensure that safe working practices are followed including emergency procedures
  • Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
  • Assist in control measures on food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
  • Oversee the stock requisition and usage of operation equipment/supplies
  • Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
  • Participate in departmental leadership activities as a member of the team
  • Maintain levels of confidentiality and discretion for guests
  • Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

  • 1 year F&B management experience
  • Experience in similar size/style of 5* hotel 
  • Diploma in Hospitality Management
  • Evidence of Leadership / People management 
  • Good interpersonal and communication skills
  • Able to work under pressure and independently
  • Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
  • Service oriented with an eye for details 
  • Good computer skills and proficient in Microsoft Office-Words & Excel
  • Good problem solving and decision making skills
  • Effective conflict management skills, respecting a diverse, multi-cultural environment
  • Use sensitivity and discretion in supporting guest needs
  • Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Kitchen Chef

18-Oct-2023
MIZUKI F & B PTE LTD | 32426Singapore - Central
This job post is more than 31 days old and may no longer be valid.

MIZUKI F & B PTE LTD

PHILOSOPHY

Savour exquisite Tempura & Sushi in our rich & tasteful traditional settings. We select only the best seasonal ingredients for our delectable tempura. Every tempura is coated in a veil of gossamer-light batter, each tempura is freshly fried & dipping it in our secret recipe seasoned

dipping sauce or natural salt will enhance the flavours of the tempura. Every piece is like a masterpiece of art with impeccable flavour and texture. Our Sushi & Sashimi is served with the highest quality and freshest ingredients that comes from Japan 3 times a week. Each day, our

seafood is carefully chosen and prepared at their peak flavour. Our rice is meticulously cooked, seasoned with a unique blend of vinegars to create the perfect partner to the seafood. Without a doubt, we have the most important aspect of sushi that will give you a truly unforgettable experience.


Job Description

Job Description

Responsibilities: 

  • Assist in preparation of daily items for our menus and ensure that items prepared is of high quality and in accordance to the restaurant’s standards.
  • Maintaining a clean working environment and ensure safety when operating kitchen & counter equipment
  • Monitoring stock level through regular stock checks and make sure stock is properly stored.
  • Assist in monthly inventory checks.
  • Covering all the section in the kitchen & counter time to time in order to coordinate smooth daily operations.
  • Assist and report to the head Chef

Requirements:

  • Expertise in Japanese Cuisine
  • Experience in Omakase Counter Service
  • Highly motivated, quick learning individual with excellent interpersonal skills
  • Passion for food with a creative flair and is result orientated. Able to perform shifts including weekends and Public Holidays.
  • Good organizational and planning abilities.
  • 6 days work week

Salary Range : $3,000-$5,000 (Base on Experience)

Junior Chef

18-Oct-2023
ATELIER BY THE BAY PTE LTD | 32417Singapore - Changi
This job post is more than 31 days old and may no longer be valid.

ATELIER BY THE BAY PTE LTD


Job Description

A Junior Chef is a crucial role in a professional kitchen, typically found in restaurants, hotels, catering companies, or other culinary establishments. This position is responsible for assisting the Sous Chef and Executive Chef in managing various aspects of the kitchen operation. Here's a typical job description for a Junior Chef:

The Junior Chef plays a vital role in the culinary team, assisting in the preparation and presentation of high-quality dishes, maintaining kitchen hygiene, and ensuring smooth kitchen operations. They work closely with the Sous Chef and Executive Chef to maintain food quality, staff performance, and adherence to safety and sanitation standards.

Key Responsibilities:

1.      Food Preparation: Assist in the preparation of ingredients and cooking of dishes according to recipes and quality standards set by the Executive Chef.

2.      Supervision: Oversee and delegate tasks to kitchen staff, such as line cooks, chefs, and kitchen helpers, ensuring they follow established procedures and maintain cleanliness.

3.      Quality Control: Monitor food quality and presentation to ensure that dishes meet the restaurant's standards. Make necessary adjustments as needed.

4.      Menu Development: Collaborate and Assisting the culinary team to develop new menu items, specials, and innovative culinary creations.

5.      Inventory Management: Assist in managing kitchen inventory, including ordering supplies, monitoring stock levels, and minimizing food waste.

6.      Training: Train and mentor junior kitchen staff, helping them improve their skills and knowledge of culinary techniques.

7.      Food Safety and Sanitation: Ensure compliance with food safety and sanitation regulations and maintain a clean and organized kitchen environment.

8.      Cost Control: Help control food costs by minimizing waste, portion control, and efficient use of ingredients.

9.      Menu Costing: Assist in calculating the cost of dishes and maintaining accurate records for cost analysis.

10.  Team Collaboration: Collaborate with other kitchen staff and front-of-house teams to ensure smooth service and customer satisfaction.

11.  Problem Solving: Address and resolve kitchen-related issues and challenges that may arise during service.

12.  Shift Management: Assume responsibility for kitchen operations during the absence of the Sous Chef, ensuring efficient and organized service.

Qualifications:

·        Culinary school diploma or equivalent culinary training.

·        Previous experience in a professional kitchen, preferably as a Chef or similar role.

·        Strong knowledge of culinary techniques, food safety, and sanitation practices.

·        Ability to work in a fast-paced, high-pressure environment.

·        Excellent leadership and communication skills.

·        Flexibility to work evenings, weekends, and holidays as required.

·        Physical stamina and the ability to stand for extended periods and lift heavy objects.

·        A Junior Chef is a stepping stone to higher culinary positions and offers valuable experience in kitchen management. This role requires dedication, a passion for cooking, and the ability to work collaboratively as part of a culinary team.

Additional Information:

·        Salary: $1,800 to $3,000 (Based on Experience)

·        Location: Changi Village Hotel

Guest Relations Executive/ Senior Guest Relations Executive (VUE)

18-Oct-2023
OUE Restaurants Pte Ltd | 32419Singapore - Downtown Core
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants
The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.
OUE Limited
OUE has achieved consistent growth over the past 50 years by developing and managing landmark properties at prime locations in Singapore and across the region.
Shaping the future by diversifying into commercial, retail and residential developments, fund management businesses and, recently, healthcare, in addition to our hospitality excellence.
OUE’s development comes from an evolving real estate portfolio. We continue to grow our portfolio by harnessing opportunities that offer sustainable streams of revenue and lucrative returns on investment, primarily in Singapore. We aim to build a strong recurrent income base, balanced with development profits to enhance long-term shareholder value.
Brand Philosophy
To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.
We strive to establish spaces for guests to create new memories, traditions and desires.


Job Description

Guest Relations Executives will be hired in the Guest Relations team. Together with the Guest Relations Manager, the Guest Relations Executives will be the first point of contact between guests and the restaurant through enquiries via phone, email or online bookings. The Guest Relations

Executive must be equipped to handle these enquiries and be able to provide relevant information to secure future business or filter incoming enquiries to the relevant department for follow up.

He/she will greet our guests with a warm welcome when they arrive and to seat them in our restaurant. He/she has to assist guest in their baggage whenever possible. He/she needs to manage the seating arrangement for guest in the restaurant, retrieve messages and return calls. He/she has

to manage the walk-in reservations through the reservation system and have the ability to plan & forecast seating arrangements in advance.

He/she has to smile at all times even on the phone, as guests will be able to hear. The Guest Relations Executive needs to be polite, friendly, and well-groomed at all times. The Guest Relations Executive must be aware of our regular guests so they can address them by name, remember where

they like to sit, be aware if there are any VIP’s dining in the restaurant. When the guests are leaving, they are responsible for giving them a warm good bye, invite them to join us again soon, and hold the door open for them as they leave when possible.

DUTIES

1. Welcoming guests to the restaurant as the first point of contact and escorting them to their dining table.

2. Assist guest in their baggage whenever possible.

3. Managing the condition of physical menus and ensuring menus re up-to-date with the correct

information and prices.

4. Aware of regular guests and remember their preferences.

5. Aware of any VIP’s dining in the restaurant.

6. Manage reservations and table allocation to maximize seating plan.

RESPONSIBILITIES

1. Ability to smile at all times even on the phone, as guests will be able to hear.

2. Gather feedback from guests about their experience and document for report purposes.

3. Manage incoming reservations via phone and online.

4. Mange the walk-in reservations through the reservation system and have the ability to plan &

forecast seating arrangements in advance.

5. Provide accurate information to guests queries via phone, email or in-person.

6. Ability to work under pressure – customer facing

7. Provide friendly, excellent and professional service to all guests

8. Cheerful and welcoming attitude

SKILLS, QUALIFICATIONS & EXPERIENCE

1. Prior work experience as Guest Relations Officer or Host/hostess

2. Have good organizational skills and understanding of restaurant etiquette

3. Provide excellent customer service and demonstrate excellent communication skills via phone and in-person

4. Knowledge of relevant computer applications usage

5. Ability to work under pressure – customer facing

6. In-depth experience in managing reservations

7. Hospitality certification preferred, a combination of practical experience and education will be considered as an alternative

Candidates with prior experience may be considered for supervisory role.

Guest Relations Senior Supervisor

18-Oct-2023
OUE Restaurants Pte Ltd | 32420Singapore - Downtown Core
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

OUE Limited

OUE has achieved consistent growth over the past 50 years by developing and managing landmark properties at prime locations in Singapore and across the region.

Shaping the future by diversifying into commercial, retail and residential developments, fund management businesses and, recently, healthcare, in addition to our hospitality excellence.

OUE’s development comes from an evolving real estate portfolio. We continue to grow our portfolio by harnessing opportunities that offer sustainable streams of revenue and lucrative returns on investment, primarily in Singapore. We aim to build a strong recurrent income base, balanced with development profits to enhance long-term shareholder value.

Brand Philosophy

To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.

We strive to establish spaces for guests to create new memories, traditions and desires.


Job Description

OUE Restaurants is launching an exciting nightlife and culinary destination in the 3rd quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).

Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

Job Summary

The Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first impressions of our guests and should perform duties assigned to the highest standards to establish and maintain relationships with VIPs and guests and encourage repeat visits.

Key Responsibilities

• Recognizing VIP and regular guests.

• Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan.

• Ensuring CRM system is up to date with customer details and preferences.

• Continuous acquisition of new VIP guests.

• Understand each guest’s needs and preferences to provide personalized service.

• Coordinate reservation requests directly with customers and with Guest Experience Supervisor.

• Contribute to the smooth and efficient running of the guest experience journey.

• Establishes and maintains positive customer contact at the restaurant/club.

• To generate revenue while maximising existing revenue streams utilizing our active database.

• Assist the Events and Sales Manager with related duties as assigned.

• Always maintaining high grooming standards and professional appearance.

• Communicates guest’s comments to the Guest Relations Managers.

• Actively seek feedback from guests to identify areas of improvement.

• Communicates with management, Guest Relations Team & Service Team to rectify all customer needs, comments, or incidents.

• Responsible for the general upkeep of the restaurant/clubs and facilities, to ensure all VIPs and guests are being always provided the best experience.

• Identify VIP bookings and ensure that they are flagged to the operations team so that special requests and arrangements can be made by the relevant person.

• Performs all other related and compatible duties as assigned.

Requirements

• Minimum Diploma holder.

• Minimally 3 years of work experience in Hospitality, Customer Service preferred.

• Good oral and written communication skills must be fluent and literate in English for communication with stakeholders, bilingual experience preferred. • Ability to maintain a calm composure with difficult customer interactions and customer disputes.

• In-depth experience in managing reservation.

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