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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Hotel Manager

23-Oct-2024
Felisa's Barbeque House | 43315 - Samal, Davao del Norte
This job post is more than 31 days old and may no longer be valid.

Felisa's Barbeque House


Job Description

We are looking for a highly motivated and experienced Hotel Manager to oversee the daily operations of CASTLE VIEW RESORT HOTEL SAMAL. The Hotel Manager will be responsible for managing staff, ensuring guest satisfaction, and maintaining profitability, Oversee all hotel operations, ensuring a smooth and efficient workflow across departments (front desk, housekeeping, maintenance, food and beverage, etc.), ensure high standards of customer service and guest satisfaction, handle guest complaints and resolve issues in a professional and timely manner, monitor room reservations, occupancy rates, and pricing strategies to maximize revenue. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong understanding of hotel management. 

Guest Relations Supervisor

23-Oct-2024
SALTLICK | 43310 - Seminyak, Bali
This job post is more than 31 days old and may no longer be valid.

SALTLICK


Job Description

Saltlick is a fine dining steakhouse restaurant developed by the creator of KU DE TA. We known for its exceptional service and top-quality cuisine. We are currently seeking a dedicated and experienced Supervisor of Guest Relations to join our team and help us maintain our reputation for excellence.

Job Summary: The Supervisor of Guest Relations will oversee and enhance the guest experience at our fine dining steakhouse. This role involves leading the guest relations team, ensuring exceptional service, handling guest inquiries and concerns, and working collaboratively with other departments to create a memorable dining experience.
Job Description :
  • Ensure all guests receive outstanding service and a memorable dining experience.
  • Address and resolve guest complaints and concerns promptly and professionally.
  • Monitor guest satisfaction and implement improvements based on feedback.
  • Supervise and train the guest relations team
  • Develop and implement training programs to enhance service standards and team performance.
  • Conduct performance evaluations and provide ongoing coaching and support.
  • Oversee the daily operations of the guest relations area, ensuring smooth and efficient service.
  • Manage guest reservations, special requests, and event bookings.
  • Maintain records of guest feedback and incident reports.
  • Assist in developing and implementing guest relations policies and procedures.
Job Requirements :
  • At least 1 year of experience in the same position and proven experience in a guest relations or front-of-house management role, preferably in a fine dining or upscale restaurant setting.
  • Strong understanding of service excellence and guest satisfaction strategies.
  • Excellent communication and interpersonal skills with the ability to engage and manage guests and team members effectively.
  • Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy.
  • High school diploma or equivalent required. A degree in Hospitality Management or a related field is preferred.
  • Strong leadership skills with a proactive approach to managing and improving guest relations.
  • A passion for delivering exceptional service and a commitment to maintaining high standards.
  • Ability to work flexible hours, including evenings, weekends, and holidays as required.

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 November 2024
  • Gaji yang diinginkan: Rp5,000,000 - Rp6,500,000 per bulan

Guest Experience Lead, F&B All-Day Dining

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43332 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Create memorable experiences for guests during special occasions

  • Host and engage the guests while serving food and beverages

  • Ensure guests' food and beverages are served promptly in accordance with their orders

  • Provide suggestion to guests for wine and alcoholic beverages

  • Process the food orders and operate a cash register; ensure the replenishment of stocks, the polishing of cutlery and complete other assigned tasks

  • Interact with guests; provide a warm and memorable guest experience and ensure all guests receive prompt and excellent standards of service

Requirements

  • GCE O Level

  • Min 2 year experience in Supervisory level

  • Good interpersonal and communication skills with cheerful personality

  • 5 working days per week with the ability to work on weekends/public holidays and perform rotating shifts.

Guest Experience Lead, F&B Fine Dining (French Cuisine)

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43333 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Create memorable experiences for guests during special occasions
  • Ability to create and articulate the menu to the guests
  • Host and engage guests while serving food and beverages
  • Ensure guests' food and beverages are served promptly in accordance with their orders
  • Provide suggestions to guests for wine pairings and help decant the wine
  • Process the food orders and operate a cash register; replenish stocks, polish cutlery and complete other assigned tasks
  • Interact with guests; provide a warm and memorable guest experience, ensure all guests receive prompt and excellent standards of service

Requirements

  • GCE O Level or equivalent
  • Min 2 year experience in Supervisory level in a fine dining environment
  • Good interpersonal and communication skills with a cheerful personality
  • 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Demi Chef, F&B All-Day Dining

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43341 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Assist the Chef de Partie with daily culinary operations in the kitchen

  • Maintain all food preparation and service standards in a hygienic, safe, accident-free environment

  • Maintain the organization, cleanliness and sanitation of work areas and equipment

  • Providing 100% outstanding, satisfactory service to customers

Requirements

  • Certificate in Culinary Skills or its equivalent

  • Minimum 2 years of culinary experience in a hotel restaurant

  • Ability to work independently as well as in a team

  • Good communication skills (Written & Verbal)

  • Possess good F&B product knowledge

  • 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Hospitality Executive, F&B All-Day Dining

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43342 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members

  • Operate the cash register, compute the cash register, and record all transactions daily

  • Provide excellent guest engagement while serving food and beverages to the guests

Requirements

  • Possess a certificate in F&B/Hospitality Management and WSET or its equivalent

  • Preferably 5 years' experience in F&B Operations in hotel restaurants

  • Good interpersonal and communication skills with a cheerful personality

  • 5 working days per week with the ability to work on weekends/public holidays and perform rotating shifts.

Hospitality Executive, F&B Fine Dining (French Cuisine)

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43343 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members

  • Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine

  • Operate and compute the cash register, record all transactions on a daily basis

  • Provide excellent guest engagement while serving food and beverages to the guests

Requirements

  • Possess a WSET certificate or its equivalent

  • Preferably 5 years' experience in fine dining restaurants

  • Good interpersonal and communication skills with a cheerful personality

  • 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Assistant Operations Manager, F&B All-Day Dining

23-Oct-2024
Resorts World at Sentosa Pte Ltd | 43345 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively to achieve the outlet's plans and goals
  • Ensure memorable and exceptional experiences for all guests and customers through creative, innovative ideas and concepts with a strong guest recognition system/program
  • Monitor and collaborate with the culinary team to achieve financial and budgetary goals and targets i.e. revenue, F&B cost, manpower cost, expenses, etc.
  • Responsible for overseeing all operations in the outlet
  • Lead and manage the team at optimal manning levels and ensure compliance with food hygiene standards and operating procedures. Ensure the entire restaurant is kept clean
  • Plan and implement initiatives on food cost control and new menu to improve sales revenue
  • Provide coaching and guidance to the F&B team and fulfill all training needs for their future development

Requirements

  • Preferably a Diploma in Food & Beverage/Hospitality Management
  • Minimum 1 of year experience at a managerial level, preferably in a 5-star hotel restaurant
  • Knowledge of various drink recipes and beverage service standards
  • Good interpersonal and communication skills with a cheerful personality
  • 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Accounting Supervisor

23-Oct-2024
Marivent Resorts and Hotels Inc. | 43273 - South Triangle, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Marivent Resorts and Hotels Inc.


Job Description

Duties & Responsibilities:

1. Oversee the preparation and maintenance of financial records, ledgers, and reports in compliance with accounting standards.

2. Ensure accuracy of processing of invoice and process timely.

3. Analyze accounts payable reconcile accounts and resolve issues.

4. Manage expense accounts and prepare cash position report.

5. Ensure proper delegation of tasks and responsibilities within the accounting team.

6. Coordinate and facilitate external audits and implement recommendations for procedural improvements.

7.Develop, implement, and maintain internal control policies and procedures to safeguard the establishment's assets.

8. Monitor and enhance accounting systems and procedures to improve accuracy and efficiency.

9. Oversee accounts payable, accounts receivable, payroll, and general ledger functions.

10. Ensure timely reconciliation of bank statements and other financial accounts

11. Manage guest folio reconciliations and billing processes.

12. Prepare financial analysis and reports for management, including variance analysis and financial performance metrics.

13. Provide insights and recommendations to support strategic decision-making specific to hospitality operations.

14. Manage and optimize the use of accounting software and financial systems, including property management systems (PMS).

15. Stay updated with technology trends and recommend system upgrades or changes as necessary.

16. Monitor and analyze cost control measures, including food and beverage costs, labor costs, and operational expenses.

17. Implement strategies to improve cost efficiency without compromising service quality.

Qualifications, Skills & Experience:

1.Bachelor’s degree in Accounting, Finance, or a related field.

2. Minimum of 5 years of experience in accounting, with at least 2 years in a supervisory role within the hospitality industry.

3. Strong knowledge of accounting principles, financial reporting, and budgeting specific to hospitality.

4. Reconciliation, Accruals, Expense report, General ledger accounts & process improvement.

5. Excellent analytical, organizational, and problem-solving skills.

6. Strong leadership and team management abilities.

7. Effective communication and interpersonal skills.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: ₱30,000 - ₱35,000 per month

Chef

23-Oct-2024
Lyhseafood Pte. Ltd. | 43302 - Southern Islands, Central Region
This job post is more than 31 days old and may no longer be valid.

Lyhseafood Pte. Ltd.


Job Description

grillfest sentosa event

location: sentosa 

date: every weekend from 14 nov to 8 dec ( friday to sunday )

working hour: 4pm to 10pm ( overtime pay included )

overtime after 11pm, company will cover transport cap at $12

job description

- to perform a high standard of food presentation

- able to learn skills on the go

- to help out with kitchen team with food preparation

- maintain a standard of personal hygiene

-to clean up section after service and during service for cleanliness

-understanding the standard of recipes and follow every step

job requirement

-food hygiene cert

-able to commit to full event

-able to perform in fast environment

-basic knowledge of cooking

-able to communicate with others

-teamwork

-hardworking


Summary of role requirements:
  • Looking for candidates available to work:
    • Friday: Afternoon, Evening
    • Saturday: Afternoon, Evening
    • Sunday: Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 14 November 2024
  • Expected salary: $14 - $16 per hour

Front Office Executive

23-Oct-2024
Senses International Pte Ltd. | 43321 - Tampines North, East Region
This job post is more than 31 days old and may no longer be valid.

Senses International Pte Ltd.


Job Description

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry

The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

 

Requirements:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Ability to be resourceful and proactive when issues arise
  • Multitasking and time-management skills, with the ability to prioritize tasks

Preferred skills:

  • Proficiency in Microsoft Office Suite
  • Solid written and verbal communication skills
  • Professional attitude and appearance
  • Hands-on experience with office equipment (e.g. computer and printers and copier machine)

Executive Housekeeper

23-Oct-2024
Hilton Bali Resort | 43266 - West Java
This job post is more than 31 days old and may no longer be valid.

Hilton Bali Resort


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

SALES MANAGER

23-Oct-2024
TECHNIK AUTOLAB PTE. LTD. | 43301 - West Region
This job post is more than 31 days old and may no longer be valid.

TECHNIK AUTOLAB PTE. LTD.


Job Description

We are seeking an experienced Sales Manager to lead our car workshop sales team. The ideal candidate will drive sales growth, enhance customer relationships, and ensure excellent service delivery.

Key Responsibilities:

  • Develop and implement sales strategies to achieve revenue targets.
  • Manage and train the sales team to optimize performance.
  • Build and maintain strong relationships with customers and suppliers.
  • Analyze market trends and competitor activity to identify opportunities.
  • Oversee customer service operations to ensure satisfaction.
  • Prepare sales reports and forecasts for management.

Qualifications:

  • Proven experience in sales management, preferably in the automotive industry.
  • Strong leadership and communication skills.
  • Ability to analyze data and make strategic decisions.
  • Knowledge of car services and repairs is a plus.
  • Customer-focused with excellent negotiation skills.

Location: 1 Corporation Drive
Salary: $3500 - $4000

CHEF

23-Oct-2024
TIAN TIAN MANPOWER (PTE.) LTD. | 43294 - Woodlands, North Region
This job post is more than 31 days old and may no longer be valid.

TIAN TIAN MANPOWER (PTE.) LTD.


Job Description

Job Description & Requirements

· Cook food in a timely manner;

准时煮好食物。

· Reporting for duty punctually, presentable and neatly groomed;

按时报到,仪容整洁。

· Keep the cleanliness and housekeeping of work station and work areas;

保持工作场所和工作区域的清洁和整齐。

· Check freshness of food and discard out-of-date items;

检查食物的新鲜度,丢弃过期的食物。

· Be flexible and knowledgeable of the company food & beverage menus;

了解并灵活使用公司的餐饮菜单。

· Top up of condiments and other food preparatory works;

加调料并准备煮食物的准备工作。

· Monitor food stock and place orders;

监控食品库存并下订单。

· Promoting teamwork to achieve business goals or targets;

促进团队合作以实现业务目标。

· Ensure compliance with all Singapore health and safety regulations within the kitchen area;

确保遵守厨房区域内所有的新加坡健康和安全规定。

· Other duties and responsibilities as assigned by Manager;

完成经理安排的其他工作和职责。

· Reporting to Restaurant Manager.

向餐馆经理报告。

JOB REQUIREMENTS 工作要求:

Has a passion to work in Service line;

热爱服务行业工作;

· Multi-tasker, ability to work in a fast-paced environment;

多任务处理能力,能够在快节奏环境下工作

· A good team player possesses the ability to work with minimal supervision;

良好的团队合作精神,能够在很少的监督下工作。

· Strong in execution, communication, time management;

强有力的执行能力,擅于沟通,合理安排任务时间;

·Able to work on PH and Weekend

必需要做周末和公共假期

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Housekeeper

22-Oct-2024
Ministry Of Clean Pte. Ltd. | 43244 - Ang Mo Kio, North-East Region
This job post is more than 31 days old and may no longer be valid.

Ministry Of Clean Pte. Ltd.


Job Description

Roles & Responsibilities
Job Description:
1. Clean Furniture and Furnishing.
2. Clean Carpets and Surfaces.
3. Clean Hard Floors.
4. Clean Washrooms.
5. Handle and Dispose Wastes.
6. Handle Tools and Equipment.
7. Meet client's requests and expectations.
8. Other general cleaning works as directed.
(Jobsite is isladwide)
Requirement:
1. Able to work without supervison.
2. Work as a team.
3. Willing to learn.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • No experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $900 per month

Food and Beverage Manager

22-Oct-2024
La Jolla Luxury Beach Resort Bataan | 43230 - Bagac, Bataan
This job post is more than 31 days old and may no longer be valid.

La Jolla Luxury Beach Resort Bataan


Job Description

We are seeking a dynamic and experienced Food and Beverage Manager to lead our team and oversee the operations of our food and beverage department. The ideal candidate should have a passion for delivering exceptional guest experiences, a strong background in hospitality management, and the ability to drive revenue growth.

Executive Marketing & Communication

22-Oct-2024
PT Accor Advantageplus | 43218 - Banjarmasin, South Kalimantan
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

Novotel Banjarmasin Airport has 196 Rooms and 1 Ballroom and 5 Function Rooms.

Job Description

Primary Responsibilities

Marketing Management

  • Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
  • Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
  • Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
  • Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
  • Disseminates corporate press releases to appropriate local trade and consumer media
  • Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
  • Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
  • Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
  • Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
  • Coordinates all activities with the Sales Manager
  • Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
  • Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
  • Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
  • Maintains mailing list/contact file
  • Maintains hotel photo file
  • Liaises with Human Resource Manager on matters affecting corporate image
  • Develop hotel gifts and giveaways
  • Builds profile within local market place through attendance at various events and local market place
  • Co-ordinates hotel photography when required
  • Monitors awareness of competitor activities and use information when developing strategies
  • Plans and coordinates sponsorship activities.
  • To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.

Team Management

  • Interview, select and recruit direct reports  
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

  • Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

Qualifications

Profile

Knowledge and Experience

  • Diploma in Marketing / Communications
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading, writing and verbal proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Competencies

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Guest Services Assistant

22-Oct-2024
Hotel Yan Pte. Ltd. | 43243 - Boon Keng, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Yan Pte. Ltd.


Job Description

Responsibilities

  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Uphold and enforce company policies
  • Address employee complaints or performance issues as needed
  • Check in with employees regularly to determine satisfaction
  • Schedule shifts
  • Help management create the department’s budget
  • Handles customer issues and complaints
  • Schedule regular maintenance and cleaning of facilities
  • Meet regularly with upper management to stay informed on company issues
  • Oversee security of the facility

Requirement

  • Able to work on weekends and public holidays
  • Ability to write and communicate in fluent English
  • Ability to use organisation's current computer system
  • Pleasant disposition with good interpersonal skills

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • No experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 01 November 2024
  • Expected salary: $1,600 - $1,800 per month

Guest Services Supervisor/Manager

22-Oct-2024
GRAND IMPERIAL HOTEL PTE. LIMITED | 43203 - Central Region
This job post is more than 31 days old and may no longer be valid.

GRAND IMPERIAL HOTEL PTE. LIMITED


Job Description

We are seeking an experienced and guest-focused Guest Services Supervisor/Manager to join our team at Hilton Garden Inn Singapore Serangoon. The successful candidate will oversee Front Office operations, ensuring exceptional service quality, maximizing room occupancy, and promoting hotel services.

Key Responsibilities:

  • Oversee Front Office operations, ensuring seamless check-in/check-out experiences.
  • Gather guest feedback, suggesting operational improvements.
  • Resolve guest complaints efficiently, communicating solutions clearly.
  • Recognize Hilton Honor guests, providing personalized experiences.
  • Optimize room occupancy, using up-selling techniques to promote hotel services.
  • Monitor Front Office team appearance, standards, and performance.
  • Ensure team knowledge of hotel products, services, pricing, policies, and local area.
  • Foster strong communication and collaboration with all hotel departments.
  • Address performance issues, complying with Hilton policies.

What we need in you:

  • Min 2 years of Front Office experience in a hospitality environment
  • Strong communication and interpersonal skills
  • Guest service expertise
  • Time management and organizational skills
  • Knowledge of hotel operations and systems (e.g., Hilton OnQ)

Guest Service Executive (lyf)

22-Oct-2024
Ascott International Management Pte Ltd. | 43204 - Central Region
This job post is more than 31 days old and may no longer be valid.

Ascott International Management Pte Ltd.


Job Description

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

Duty Manager

22-Oct-2024
SG HOTELS PTE. LTD. | 43206 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

  • Take every opportunity to amaze the guests.
  • Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
  • Handle complaints.
  • Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
  • Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
  • Utilize interpersonal and communication skills to lead, influence and encourage others
  • Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
  • Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
  • Coordinate activities with other hotel departments.
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
  • Ensure the timely completion of performance appraisals.
  • Function in place of the Front Office Manager in his/her absence.
  • Be knowledgeable of policies regarding emergency procedures and security concerns.
  • Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

  • Be an enthusiastic, helpful and positive member of the team.
  • Be professional, responsible and mature in conduct and behavior.
  • Be understanding of, encouraging to and friendly with all co-workers.
  • Be self-motivated and use time wisely.
  • Maintain open line of communication with each department.
  • Communicate pertinent information.
  • Respond positively to new ideas.
  • Openly accept critical/developmental feedback.
  • Report to work on time.
  • Give adequate notice if going to miss work.
  • Be available to work a flexible schedule to include weekends and holidays.
  • Maintain effective communication through the use of meetings, log books and bulletins.
  • Be available to help other departments in emergency situations.
  • Perform other assignments as directed by the General Manger.
  • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

  • Must be able to speak, read, write and understand English.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Extensive knowledge of the hotel, its services and facilities.

Cluster Assistant Rooms Division Manager

22-Oct-2024
SG HOTELS PTE. LTD. | 43207 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Supervisor

22-Oct-2024
IKI Concepts Pte Ltd | 43208 - Central Region
This job post is more than 31 days old and may no longer be valid.

IKI Concepts Pte Ltd


Job Description

• Greet customers, make suggestions, and present the menu
• Take orders and send them to kitchen staff via POS system
• Ensure quality service in the dining room and when serving meals
• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing
• Take reservations and greet the take-out counter customers
• Observe good food and personal hygiene at all times
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the outlet manager

Requirements:
- With some relevant experience. Training will be provided.
- Candidates with at least 2 years of strong experience in managerial roles may apply for the Supervisor
- Confidence, excellent customer service, and hospitality skills
- Good communication and interpersonal skills
- Team player with a positive can-do attitude
- Attention to detail

Locations:

Millenia Walk (5 mins walk from Promenade)

Working Hours:
5 days work week

Salary is commensurate with experience. Up to gross salary $3000.

Benefits:
- Leave
- Staff meal & uniform provided
- Outpatient & dental claim
- Hospitalisation & Surgical Insurance Coverage
- Training Opportunities
- Career Advancement

Bar Manager

22-Oct-2024
SG HOTELS PTE. LTD. | 43209 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities:

  • Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
  • Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
  • Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
  • Communicate politely and effectively with the culinary team.
  • Entertaining guests in a consistent, professional and positive attitude.
  • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
  • Monitor the quality and quantity of all food and beverage items served.
  • Inventory management and reporting routinely.

Executive, Guest Service

22-Oct-2024
Ascott International Management Pte Ltd. | 43211 - Central Region
This job post is more than 31 days old and may no longer be valid.

Ascott International Management Pte Ltd.


Job Description

Job Responsibilities:

  • Assist residents with check-in and check-out procedures
  • Ensure all residents are attended to at the Front Desk
  • Issue apartment access key cards
  • Attend to and anticipate all residents' queries and needs
  • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
  • Manage residents’ accounts, information and apartment availability in the system
  • Perform simple bookkeeping
  • Make and confirm reservations
  • Assist with the onboarding process for new employees
  • Respond to all queries through walk-ins, emails and calls and assist with requests
  • Handle and record resident feedback and complaints, referring them to supervisors and managers
  • Receive and convey messages to residents promptly
  • Handle the safekeeping of cash and residents’ valuables and belongings
  • Perform related tasks as assigned

Job Requirements:

  • Entry level candidates who have attained a ITE in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;
  • Service-oriented
  • Passion in learning a variety of tasks, including handling paperwork
  • Willingness to perform shifts

Housekeeping Manager

22-Oct-2024
SG HOTELS PTE. LTD. | 43213 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the peack

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

executive pastry chef

22-Oct-2024
SHA XIAN XIAO CHI PTE. LTD. | 43216 - Central Region
This job post is more than 31 days old and may no longer be valid.

SHA XIAN XIAO CHI PTE. LTD.


Job Description

Executive Pastry Chef

Job Summary:We are seeking a talented and creative Executive Pastry Chef to lead our pastry team. The ideal candidate will have extensive experience in high-quality pastry production, a passion for culinary excellence, and the ability to innovate and inspire.

Key Responsibilities:

  • Oversee all aspects of pastry production, including menu development and recipe creation.
  • Manage and train the pastry team to ensure high standards of quality and presentation.
  • Collaborate with the Executive Chef and management on menu planning and special events.
  • Ensure adherence to food safety and sanitation standards.
  • Maintain inventory and control costs for pastry ingredients.
  • Stay current with industry trends and techniques.

Qualifications:

  • Proven experience as a Pastry Chef, preferably in a high-end restaurant or bakery.
  • Culinary degree or equivalent experience.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Creative mindset with a passion for dessert innovation.

Restaurant Trainee Supervisor (Michelin Star / Joining Bonus)

22-Oct-2024
ALWAYSHIRED PTE. LTD. | 43239 - Central Region
This job post is more than 31 days old and may no longer be valid.

ALWAYSHIRED PTE. LTD.


Job Description

Job Summary:

  • A dedicated, Michelin Star Restaurants
  • Basic $3000 - $3500
  • 5.5 days per week, 6 days off a month
  • 9 hour retail working hours, (In between off 2 hours at noon time)
  • Location: Islandwide outlets
  • Joining bonus, training & promotion, medical, staff meal provided

Responsibilities:

  • Learning and mastering service duties.
  • Efficiently serve guests, meeting special requests.
  • Demonstrate cooperation, safety awareness, and multitasking.
  • Uphold top-tier service and hygiene standards.
  • Maintain excellent work performance and professional grooming.
  • Monitor the quality of all food and beverages served.
  • Ensure smooth operation of assigned section/area, handling any ad-hoc duties as needed.

Requirements:

  • Passionate in F&B operation and high willingness to learn
  • 1 years of experience in F&B industry is advantageous (If applicable)
  • Comfortable with working during weekend or public holiday (If required)

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Leong Chan Nam (Jentson)
Registration Number: R2091827
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Food & Beverage Marketing Manager

22-Oct-2024
Capella Hotel Singapore | 43251 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

 

The Role

  • Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
  • Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
  • Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
  • Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
  • Identify opportunities for growth and narratives to promote F&B offerings
  • Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
  • Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
  • Generate F&B marketing and campaign reports, consumer and market insights presentations
  • Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

 

Talent Profile

  • Bachelor in Business / Marketing
  • 3 to 5 years in Food & Beverage Marketing
  • Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
  • Demonstrate strategic acumen and a passion for F&B and our brand vision
  • Proven track record operating full funnel marketing strategies
  • Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
  • Curious and creative, with a commitment to delivering memorable dining experiences

Chef De Partie ( Asian Cuisine or Western ) 5 DAYS

22-Oct-2024
Sodexo Singapore Pte Ltd | 43258 - Central Region
This job post is more than 31 days old and may no longer be valid.

Sodexo Singapore Pte Ltd


Job Description

 

To cook and serve all food in the kitchen according to the menu planned.

 

Key Responsibilities:

 

  • Ensure that all kitchen areas are clean and sanitized including food processing equipment, cooking utensils and other light equipment.
  • Cook and prepare assigned dishes for serving according to the menu (main and special/ promotion dishes). 
  • Ensure that all food are processed according to the corporate and government regulatory control in hygiene and sanitation standards.
  • Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
  • Assist in planning of menus and recipes with the Unit Manager and Sous Chef. Attend weekly service meetings to improve and enhance service level.
  • Recording temperature for all refrigerators and Daily Cooking core temperature.
  • Responsible to ensure that all menu items are available in service areas throughout service times.
  • Responsible to oversee other kitchen personnel and kitchen areas on occasions when Junior Sous Chef or Sous Chef is not available. 
  • Performs any other duties as directed by the Sous Chef and Unit Manager.

Pastry Chef

22-Oct-2024
HOLA PARADE | 43201 - Clark Freeport Zone, Pampanga
This job post is more than 31 days old and may no longer be valid.

HOLA PARADE


Job Description

We are looking for a creative pastry chef to be responsible for crafting delicious desserts and confectionery, designing seasonal menus, and developing new recipes for the pastry section of our kitchen. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations.

To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness.

Pastry Chef Responsibilities:

Operating and managing the pastry section of the kitchen
Preparing ingredients and handling baking and other kitchen equipment.
Creating pastries, baked goods, and confections
Developing new recipes for seasonal menus.
Decorating pastries and desserts to ensure beautiful and tasteful presentation.
Monitoring the stock of baking ingredients.
Ordering new supplies, ingredients, and equipment for the pastry section, when needed, and within budget.
Ensuring their section of the kitchen adheres to safety and health regulations.
Supervising and training staff members, when needed.
Pastry Chef Requirements:

High school diploma.
training at a culinary institution.
Certificate in culinary arts, pastry-making, baking, or relevant field.
2 or more years’ experience working within the food industry as a Pastry Chef, Baker, or relevant role.
Working knowledge of baking techniques and the pastry-making process.
Creative ability with artistic skill in decorating cakes and other desserts.
Keen attention to detail.
In-depth knowledge of sanitation principles, food preparation, and nutrition.
Flexible working hours, including weekends and evenings.
Capable of working in a fast-paced, production environment.
Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: From Php700.00 per day

Benefits:

Employee discount
Opportunities for promotion
Paid training
Schedule:

Rotational shift
Supplemental Pay:

13th month salary
Overtime pay
Tips

Hotel Supervisor

22-Oct-2024
MARIPOSA BUDGET HOTEL | 43222 - Cubao, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

MARIPOSA BUDGET HOTEL


Job Description

  • College graduate of BS Hotel, Restaurant and Management or any related course
  • With proven experience of handling people or with hotel experience
  • With experience in hotel setting is an advantage
  • In charge of overseeing the day to day operations of the hotel
  • Supervising all aspects of hotel operations including the rooms, front desk, reservations, and customer service
  • Ensuring that the guests are satisfied, safe and secure while staying in the hotel.

Hotel Manager

22-Oct-2024
MARIPOSA BUDGET HOTEL | 43226 - Cubao, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

MARIPOSA BUDGET HOTEL


Job Description

BROAD FUNCTION

Responsible for the OVER-ALL leadership, guidance, and direction to the hotel management team as it strives to provide the highest quality in standards and services.

KEY RESULT AREAS

1. Plans, organizes, direct and executes hotel operations based on guidelines:

  • 1.1 Promotes and markets the business strategically
  • 1.2 Prepares the budget/financial forecast of the operations
  • 1.3 Sets and achieves sales and profit targets
  • 1.4 Adheres to the cost-saving probram of the company
  • 1.5 Maintains the manpower according to ine approved ailocation
  • 1.6 Plans the manpower and the schedule of the hotel personnel
  • 1.7 Supervises all the departments in exercising their functions
  • 1.8 Ensures implementation of tight security measures

1.3 Reports number of occupancies and sales for each shift to the top management

  • 1.10 Audits the daily cash transactions and reports of the cashier
  • 1.11 Reviews various reports for submission to top management
  • 1.12 Ensures compliance with licensing laws, health and safety and other statutory regulations

1 13 Addresses problems and troubleshooting in the operation

  • 1.14 Attends meeting with top management
  • 1.15 Conducts weekly meeting of the key personnel for updating and improvement
  • 1.16 Develops the people to improve their knowledge, skills and attitudes
  • 1.17 Handles employee relations
  • 1.18 Observes and evaluates the performance of the subordinates and recommends action plan
  • 1.19 Conducts inventory audit of outrigt products of the hotel
  • 1.20 Approves minor operational purchases
  • 1.21 Acts as custodian of the cash sales for the day
  • 1.22 Upolds the standard of quality, service, cleanliness and corporate values

Performs customer service:

2.1 Handles customer inquiries and resolves complaints

22 Establishes and maintains good relatorship with the customer

  • 2.3 Entertains the customer at the lobby (if applicable)
  • 2.4 Handles telephone transactions
  • 2.5 Observes telephone etiquettes

2.6 In some cases, handles customer greeting, especially in case of important figures

3. Handles housekeeping:

  • 3.1 Conducts walk-thru and housekeeping inspection
  • 3.2 Schedules the general cleaning
  • 3.4 Designs housekeeping policies to ensure hygenic standard
  • 3.5 Maintains inventory of cleaning supplies and equipment.

4. Handles maintenance concerns:

  • 4.1 Deals with contractors and suppliers
  • 4.2 Recommends improvement on the furniture/fixtures and building
  • 4.3 Approves and manages maintenance and renovations to ensure that both services and property are not damaged in the process

5. Performs other tasks that may be assigned by top management from time to time

Front Office Supervisor

22-Oct-2024
The Cakra Hotel kak | 43311 - Denpasar, Bali
This job post is more than 31 days old and may no longer be valid.

The Cakra Hotel kak


Job Description

  • Male, Max 35 Years old
  • Fluent in English both speaking and writing
  • Proven experience in a front office role in the hospitality industry.
  • Minimum 1 years experience in the same position
  • Willing good communication.
  • Hard Worker, Service oriented, outsanding personality and have a good interpersonal skill
  • Experience working in a fast paced environtment is preffered
  • Have driving lisence A & C
  • Pria
  • Berpengalaman
  • SMA/SMK
  • 25
  • 35 Tahun
  • Kandidat wajib upload foto
  • Provinsi sesuai penempatan kerja (Bali)

Karyawan

22-Oct-2024
I Can Read Bali | 43200 - Denpasar, Bali
This job post is more than 31 days old and may no longer be valid.

I Can Read Bali


Job Description

  • Bachelor Degree level qualifications, preferably in Teaching/Education/English Literature
  • An enthusiasm for teaching young children (2,5-16 years old).
  • Must have a strong command of the English Language.
  • The ability to work well with co-teachers, and Centre Management.

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 November 2024
  • Gaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulan

Lady in Red (Guest Relations Executive)

22-Oct-2024
The Capitol Kempinski Hotel Singapore | 43205 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore


Job Description

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

  • LQA (Leading Quality Assurance) audit results are 85% and above.
  • CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
  • Hotel and Outlets are promoted.
  • Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
  • In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

  • Communication of hotel & company philosophy and internal hotel representation.
  • Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
  • Knowledgeable about all VIPs in-house, hotel functions and special events.
  • Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
  • Welcome, facilitate and bid farewell to as many guests as possible.
  • Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
  • Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
  • Obtain as much information about a guest’s stay to be entered in the guest history.
  • Welcome visitors to the hotel, assist with general information, internal promotions and directions.
  • Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
  • Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
  • Perform special projects and related duties as assigned.
  • Walk throughout the hotel recognizing guests and engage with them appropriately.
  • Attend & participate in daily briefings as scheduled.
  • Report potential and existing hazards and rectified immediately.
  • Provide information to all guests regarding the services and possible internal promotions of the hotel.
  • Senior Management on any unusual circumstances that might affect guest service and expectation.
  • Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
  • Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Chef De Partie

22-Oct-2024
Gaia Chinese Culinary Pte Ltd | 43214 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Gaia Chinese Culinary Pte Ltd


Job Description

Reporting to the Senior Sous Chef (Specialty)

Job Responsibilities:

  • Prepare dishes in assigned section while ensuring quality and safety standards are met
  • Follow standard recipes and guidelines for food presentation, production, and portioning controls
  • Manage proper storage and labelling of food products to minimize spoilage and food wastage
  • Maintain the highest standards of kitchen and food hygiene at all times

Job Requirements:

  • 3 to 5 years of relevant experience, preferably in Modern Chinese cuisine
  • ​​​​​​​Candidates with more than 5 years of experience can be considered for position of Senior Chef De Partie 
  • Possess comprehensive knowledge of your specialty such as Wok, Steamer, Dim Sum, BBQ or Chopper and general culinary functions
  • Prior experience working in a preopening team would be advantageous
  • Be dependable and work well as part of a team
  • Possess good communication and interpersonal skills
  • Possess a strong understanding and execution of Hazard Analysis Critical Control Points (HACCP)
  • Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Evening, Afternoon
    • Tuesday: Morning, Evening, Afternoon
    • Wednesday: Morning, Evening, Afternoon
    • Thursday: Morning, Evening, Afternoon
    • Friday: Morning, Evening, Afternoon
    • Saturday: Morning, Evening, Afternoon
    • Sunday: Morning, Evening, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 23 October 2024
  • Expected salary: $2,500 - $3,000 per month

Front Office Manager

22-Oct-2024
MERCURE SINGAPORE BUGIS | 43233 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

MERCURE SINGAPORE BUGIS


Job Description

Job Responsibilities

  • Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising; 
  • Train and motivate the team to deliver service excellence.
  • Make sure all guest requests and queries are responded to promptly and effectively be available to assist on duty in the hotel;
  • Maintain presence in the lobby, setting an example to team members for guest service.
  • Maintain leave plans, monitor and control the department.
  • Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.
  • Prepare annual budget.
  • Control and review expenses monthly.
  • Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.
  • Carry out annual appraisals with all team members and identify individual training needs in accordance with hotel guidelines.
  • Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell.
  • Co-ordinate with the various departments to deliver quality stay experience for guests.
  • Train and develop the Front Office staff;

REQUIREMENTS

  • Diploma/Degree in any discipline.
  • Min 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry.
  • Knowledge of Opera-cloud system.
  • Competent in MS Words & Excel applications.
  • Strong leadership, organisational and decision-making skills.
  • A positive and people-oriented person
  • Able to multi-task and detail-oriented communication
  • Good interpersonal and communication skills

 

**We regret to inform that only shortlisted candidates will be notified. **

Assistant Food & Beverage Sales Manager

22-Oct-2024
PARKROYAL COLLECTION Marina Bay, Singapore | 43249 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Marina Bay, Singapore


Job Description

About the role

We are seeking an enthusiastic and driven Assistant Food & Beverage Sales Manager to join our team at PARKROYAL COLLECTION Marina Bay, Singapore. This full-time position is based in the Downtown Core Central Region and will play a key role in supporting the overall sales and revenue generation for our renowned hospitality establishment.

What you'll be doing

  • Responsible for the overall F&B outlets' group booking revenue.
  • Drive group booking across all F&B outlets namely Peppermint, Peach Blossoms, Portman’s Bar and Skyline Bar. Proactively identify and pursue new sales opportunities, including corporate events, wedding packages, and catering services.
  • Works closely with the F&B Project Manager on all festive season food and beverage offerings not limited to the following – Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving and Christmas.
  • Develop and implement effective sales strategies to drive revenue growth across our diverse dining and event offerings.
  • Build and maintain strong relationships with key accounts and clients, providing exceptional customer service and tailored solutions.
  • Collaborate with the culinary and operations teams to ensure seamless execution of sales initiatives and events
  • Contribute to the development and implementation of marketing campaigns to promote our F&B venues and services.
  • Analyse sales data and market trends to identify areas for improvement and optimization
  • Perform other related duties as assigned by the Management.

What we're looking for

  • Minimum 2-3 years of experience in a similar sales or hospitality management role.
  • Strong knowledge of the local hospitality industry, with a proven track record of successful sales and account management.
  • Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively
  • Proficient in data analysis and reporting, with the ability to interpret market trends and identify growth opportunities.
  • Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively
  • A customer-centric mindset and a commitment to delivering exceptional experiences.
  • An excellent team player who is able to work under pressure and meeting tight deadlines.

What we offer

At PARKROYAL COLLECTION Marina Bay, we are dedicated to providing our employees with a rewarding and fulfilling work environment. In addition to competitive remuneration, we offer a range of benefits including:

  • 5-day work week
  • 13th month AWS and Performance Bonus
  • Annual Leave from 16 days
  • Opportunities for career development and advancement
  • Discounts on hotel stays and dining experiences
  • Attractive staff accommodation options

About us

PARKROYAL COLLECTION Marina Bay, Singapore is a premier hospitality destination in the heart of the city. With its exceptional dining experiences, world-class event facilities, and commitment to sustainability, we have established ourselves as a leading player in the local hospitality industry. Our mission is to deliver exceptional guest experiences while fostering a positive and inclusive work environment for our team.

If you are excited to be a part of our dynamic team, apply now and take the next step in your hospitality career.

Handyman

22-Oct-2024
GRAND MERCURE ROXY HOTEL | 43212 - East Region
This job post is more than 31 days old and may no longer be valid.

GRAND MERCURE ROXY HOTEL


Job Description

· To clean guest room windows, air-con ventilation grilles, walls,
cornices, ceiling boards, light fixtures and its cover

· To shampoo and vaccum carpets of guest rooms, corridors, hotel offices and guests lifts

· To polish marble floor of guest rooms and carried out task according to established procedures

· To change guest rooms and public areas curtains

· To shampoo upholstery of chairs, bed, heads

· To remove rubbish from floors to Bin Centre room and ensure that all rubbish are cleared from all floors on a daily basis

· To hang decorations and arrange potted plants during festivity, food
promotion

· To carry stock, move furniture, television sets, equipment, potted plants as

and when required

Hotel Front Desk

22-Oct-2024
IMJ Group Pte Ltd | 43242 - Farrer Park, Central Region
This job post is more than 31 days old and may no longer be valid.

IMJ Group Pte Ltd


Job Description

Job Title: Hotel Front Desk


Reports to: Front Desk Supervisor / Duty Manager

 

Key Responsibilities:

 

Guest Check-in & Check-out:

  • Greet guests warmly upon arrival and ensure an efficient check-in process.
  • Verify guest information, process payments, and issue room cards.
  • Assist with check-out, review charges, and resolve any billing discrepancies.

Reservations Management:

  • Handle incoming reservations via phone, email, or online booking platforms.
  • Assist with booking, modifying, and canceling reservations.
  • Oversee room availability and coordinate with housekeeping to ensure rooms are ready.

Guest Services:

  • Answer guests' questions regarding hotel amenities, local attractions, and services.
  • Provide recommendations for dining, transportation, and activities.
  • Resolve guest complaints or concerns promptly, ensuring customer satisfaction.

Communication & Coordination:

  • Communicate effectively with other departments (housekeeping, maintenance, etc.) to fulfill guest requests and address issues.
  • Maintain accurate records of guest preferences, special requests, and any issues during their stay.

Administrative Duties:

  • Maintain accurate guest accounts and process payments through various methods (credit cards, cash, etc.).
  • Ensure all paperwork, including registration forms and check-out records, is completed in a timely and accurate manner.
  • Keep the front desk area organized, neat, and well-stocked with necessary supplies.

Security & Safety:

  • Monitor hotel security systems and report any suspicious activity.
  • Ensure guest safety by following established emergency procedures and protocols.

Qualifications:

  • Education: O level equivalent and above. Additional education in hospitality or customer service is a plus.
  • Experience: Previous experience in hotel front desk, customer service, or a similar role preferred.
  • Skills:
    • Excellent verbal and written communication skills.
    • Strong interpersonal and customer service abilities.
    • Basic computer skills. Familiarity with hotel management software and other OTA platform is a plus.
    • Ability to handle multiple tasks simultaneously in a fast-paced environment.
    • Problem-solving skills and attention to detail.

Physical Requirements:

  • Ability to stand or sit for long periods.
  • Occasional lifting (up to 25 lbs) for stocking supplies or organizing paperwork.

Age Requirements:

  • 21 years and above

Working Hours:

  • Full-time or part-time positions available.
  • Availability to work weekends, holidays, and night shifts.

Benefits:

  • Commission bonus.
  • Medical claim.
  • Paid time off (PTO) and holiday pay.
  • Employee discounts on hotel stays and services.

 

 

Guest Experience Expert

22-Oct-2024
Putrajaya Marriott Hotel | 43264 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

Putrajaya Marriott Hotel


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

F&B SUPERVISOR

22-Oct-2024
DOMESTIC MAID SPECIALIST | 43210 - Geylang, Central Region
This job post is more than 31 days old and may no longer be valid.

DOMESTIC MAID SPECIALIST


Job Description

Responsibilities
Participates in the recruitment, selection, and training of staff
Supervise and schedule food and beverage staff
Ensure customer satisfaction
Resolve customer complaints, as well as internal conflict amongst staff
Order and maintain inventory control costs
Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

Knowledge, Skills and Abilities
Completion of a food service administration, hotel or restaurant management course is an asset
Excellent sales skills,customer service skills
Good communication skills and Leadership skills
Proven human resource management skills such as training, motivation,
Excellent organizational skills
Must be of legal drinking age if working in a licensed facility
Knowledge of the products, services, sector, industry and local area, relevant legislation and regulations
Serving It Right

Bartender

22-Oct-2024
DoubleTree by Hilton Kuala Lumpur | 43199 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

DoubleTree by Hilton Kuala Lumpur


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Bartender is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton. 

What will I be doing?  

As the Bartender, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.  

• Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge. 

• Confidently knowing the beverage menu contents and able to explain them in detail to guests. 

• Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. 

• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.  

• Greet guests in a courteous and friendly manner, promote and document orders for drinks.  

• Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control. 

• Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws. 

• Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. 

• Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash. 

• Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank. 

• Complete checklists on product knowledge. 

• Know menu items of all other outlets to recommend guests to other outlets. 

• Confidently know opening hours of all restaurants and hotel outlets. 

• Recommend other restaurants and city attractions to hotel guests. 

• Follow-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager. 

• Ensure that all service procedures are carried out to the standards required. 

• Make sure that all areas are cleaned and maintained in accordance with operating procedures. 

• Take personal responsibility for the service experience of all guests in your designated area. 

• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. 

• Give guest service the highest priority. 

• Display professional behaviour at all times. 

• Avoid offensive or impolite language. 

• Report any accidents / incidents to the Supervisor / Assistant Manager / Manager. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Bartender serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Senior High School education or specialty in Hospitality. 

• 1-2 years in a managerial position in a 4 / 5-star category hotel. 

• Good English skills to meet business needs. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Must have basic knowledge of food and beverage preparation and service of various alcohol. 

• Able to remember, recite and promote the variety of menu items. 

• Open minded and outgoing personality. 

• Willing to work for long hours. 

• Positive attitude.  

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Management Trainee (Roving)

22-Oct-2024
South Asialink Finance Corporation | 43228 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

South Asialink Finance Corporation


Job Description

Job Summary:

  • The Management Trainee is responsible for providing support to the company's executives and acquiring knowledge in operations, sales & marketing, and finance in preparation for a managerial role.

Responsibilities

  • Contribute and participate in the strategic planning of the organization
  • Understand and evaluate processes, policies, and goals of each department and office
  • Support managers and provide administrative assistance with various tasks

Qualifications

  • Degree in Business or Management
  • Experience in management or similar field (Operations, Sales, Customer Service, etc.)

Job Types: Full-time, Permanent

F&B Manager

22-Oct-2024
Private Advertiser | 43227 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Title: Food & Beverage Manager

Location: Destination Hospitality THAILAND

About Us: Join a dynamic team at Destination Hospitality, where we craft unforgettable experiences for our guests. Our commitment to excellence in hospitality and culinary innovation sets us apart. We are seeking a passionate and experienced Food & Beverage Manager to elevate our dining offerings and lead our F&B team.

Key Responsibilities:

  • Oversee all food and beverage operations across multiple outlets.
  • Develop and implement innovative menus that enhance the guest experience.
  • Manage budgeting, forecasting, and financial performance for F&B departments.
  • Ensure compliance with health and safety regulations.
  • Train, mentor, and lead a diverse team of F&B professionals.
  • Collaborate with marketing to promote special events and dining experiences.
  • Analyze guest feedback and market trends to drive improvements.

Qualifications:

  • Bachelor’s degree in Hospitality Management or related field.
  • Minimum 5 years of experience in food and beverage management, preferably in a hotel or resort setting.
  • Strong leadership and team management skills.
  • Excellent financial acumen and ability to drive profitability.
  • Passion for food, wine, and exceptional guest service.
  • Outstanding communication and interpersonal skills.
  • Able to travel and relocate to Thailand ASAP (with valid passport)

Why Join Us?

  • Competitive salary and benefits package.
  • Work Permit and Work Visa
  • Relocation Package: Staff Meals and Accommodation
  • Opportunities for professional development and career advancement.
  • Work in a vibrant and collaborative environment.
  • Be part of a team that values creativity and innovation in hospitality.

How to Apply: If you’re ready to make your mark in the culinary world, we want to hear from you! Please submit your resume and a cover letter outlining your experience and vision for our F&B operations to recruitment@destination-group.com. Please include “F&B Manager” in the subject line.

Executive Chef, Hilton Singapore Orchard

22-Oct-2024
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 43215 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 An Executive Chef manages and leads the culinary operation to ensure it runs smoothly and meets Hilton standards.  

 What will I be doing? 

As the Executive Chef, you will be responsible for performing the following tasks to the highest standards: 

  • Plan, prepare and implement high quality food products, and set-ups in all areas in the restaurants.
  • Maintain all HACCP aspects within the hotel operation. 
  • Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing.
  • Work on offsite events when requested.
  • Complete tasks and jobs outside of the kitchen area.
  • Knowledgeable of hotel’s occupancy, events, forecasts and achievements.
  • Prepare menus as requested, in a timely manner.
  • Work on new dishes for food tastings and photo shoot.
  • Work closely with the Stewarding department to ensure high levels of cleanliness and low levels of lost and breakages.
  • Managed purchases and control production to reduce food wastage and to achieve optimum profitability. 
  • Maintain at all times a professional and positive attitude towards team members and supervisors.
  • Coordinate, organize and participate in all production pertaining to the kitchen. 
  • Check and follow-up on the assembling of ingredients and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times.
  • Follow-up on changes in new recipes or work methods pertaining to new menus, daily specials, and promotional activities as instructed by the Director of Culinary
  • Ensure that recipes and costings are established and updated.
  • Advise new menus and seasonal food concept changes with the help of the Director of Culinary
  • Liaise with the Chefs daily to advice on challenges they face, ensuring that guests will experience no delays during the service period.
  • Check that the quality of food prepared by team members meet the required standard and make necessary adjustments.
  • Review the rosters prepared by respective section Chefs in advance and ensure that they reflect business and high productivity while yielding a high degree of guest satisfaction.
  • Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner.
  • Work closely with the Chefs, meeting regularly to determine menu selections and specials that is both satisfying to guest and profitable to the outlet.

What are we looking for? 

An Executive Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • Degree or diploma in Culinary Arts or equivalent
  • Experience as Executive Chef within a 4 or 5-star category hotel or restaurant of similar capacity.
  • Up to date with local sanitation classes. 
  • Possess a valid Food Hygiene certificate. 
  • Possess strong commercial acumen, with experience in increasing profitability.
  • Work experience in similar capacity with international chain hotels.

 What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Front Office Manager

22-Oct-2024
Amorita Resort | 43223 - Panglao, Bohol
This job post is more than 31 days old and may no longer be valid.

Amorita Resort


Job Description

About the role

As the Front Office Manager at Amorita Resort in Panglao Bohol, you will be responsible for leading and managing the resort's front office operations. This full-time role is crucial in ensuring exceptional guest service and a seamless experience. You will work closely with the wider hotel team to uphold Amorita Resort's commitment to hospitality excellence.

What you'll be doing

  • Oversee and coordinate all front office activities, including reception, concierge, and guest relations
  • Manage the front office team, providing coaching, training, and performance feedback to ensure high levels of service
  • Handle guest inquiries, complaints, and special requests in a professional and timely manner
  • Monitor and optimise front office workflows and procedures to drive efficiency and guest satisfaction
  • Liaise with other hotel departments to ensure a coordinated and seamless guest experience
  • Analyze front office data and metrics to identify areas for improvement and implement appropriate strategies
  • Contribute to the development and implementation of front office policies and procedures

What we're looking for

  • Minimum 3 years of experience in a front office management role within the hospitality industry
  • Excellent customer service and problem-solving skills
  • Strong leadership and team management abilities
  • Proficient in using hotel management software and technology
  • Thorough understanding of front office operations and guest service best practices
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment

What we offer

At Amorita Resort, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health insurance coverage
  • Opportunities for career development and advancement
  • Discounts on hotel stays and dining at our restaurant
  • Wellness and team-building activities
  • Supportive and collaborative work environment

 

About us

Amorita Resort is a premier beachfront resort located in the stunning island of Panglao Bohol. With our focus on sustainable tourism and exceptional guest experience, we have established ourselves as a leading destination in the Philippines. Join our passionate and dedicated team and be a part of our journey to redefine hospitality.

Apply now to become the next Front Office Manager at Amorita Resort.

Management Trainee (Roving)

22-Oct-2024
South Asialink Finance Corporation | 43229 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

South Asialink Finance Corporation


Job Description

Job Summary:

  • The Management Trainee is responsible for providing support to the company's executives and acquiring knowledge in operations, sales & marketing, and finance in preparation for a managerial role.

Responsibilities

  • Contribute and participate in the strategic planning of the organization
  • Understand and evaluate processes, policies, and goals of each department and office
  • Support managers and provide administrative assistance with various tasks

Qualifications

  • Degree in Business or Management
  • Experience in management or similar field (Operations, Sales, Customer Service, etc.)

FOOD DISPATCHER

22-Oct-2024
WOLFLINK INC | 43231 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

WOLFLINK INC


Job Description

> at least High Grad (old curriculum) Senior high grad (new curriculum)
> previous experience in a restaurnat or kitchen environment
> ability to work in a fast-paced environment
> attention to detail and commitment to accuracy
> flexibility to work on weekends and holidays
> willing to be assigned in Clover Leaf Balintawak

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role

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