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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

IHH Healthcare

Job Description

The role: Organize and execute work processes in his/her outlet/area/section, supervise the work of cooks and assist Junior Sous Chef in ensuring smooth daily operations.
Job Responsibilities:
• Prepare, arrange and serve food in the area of patient dietary requirements, cafeteria and other catering related services.
• Assist in monitoring of food cost control on a daily basis and other related cost.
• Ensure proper standards/tools are used for food portioning and appropriate food preparation techniques.
• Conduct frequent checks in outlet/area/section with regards to hygiene, storage, cleanliness and par-stock level.
• Ensure accuracy of meals prepared in accordance to quality and standards set with an achievement of high compliment to complaint ratio.
• Meals produced are superior in quality even under controlled cost with zero or low food wastage and spoilage.
• Frequency of quality checks – taste, temperature and visual appeal – on meals prepared with evidence of customer satisfaction.
• Number of mandatory courses, relevant education updates and training development with evidence of achievement of expected level of competency.
• Lead by example to subordinates and show professionalism by being a team player who takes initiative to achieve excellence.
• Consistency in ensuring a clean and hygienic environment with sufficient equipment/stock for daily operational needs.
• Reporting of issues to relevant supervisors
• Perform any other job as assigned.
Qualifications and Certifications:
• Certificate in food preparation or equivalent from a recognized institution majoring in Food and Beverage
• Able to speak, write and read English and preferably be able to understand local dialects
• Completed all courses conducted by National Environment Agency (NEA) or basic hygiene courses on sanitation and hygiene related matters or food handling issues
• Minimum 4 years’ experience as a Cook I in hotel or restaurant. Preferably from a five-star hotel
• Basic knowledge and skills in Western/Asian cuisine
• Food product knowledge
Working hours:
- On rostered basis to work 6 days per week, maximum of 42 hours.
- 0500-1300/0600-1400/0700-1500/0800-1600/ 0900-1700

Commonwealth Concepts Pte. Ltd.

Job Description

Job Responsibilities:

• Deliver quality customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest promptly and courteously with good smile and body language.
• Present menu and share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
• Oversee a team of servers who are assigned to his/her shift.
• Key orders in the Point-of-Sale system efficiently.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Handle problem with cashier payments.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Implement plans to deliver excellent service for outlet.

Requirements:

• At least 1 year of relevant experience in F&B industry
• Excellent customer service

Defence Collective Singapore Ltd

Job Description

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

The Senior Executive / Executive, Corporate Programmes, is part of the team responsible for planning, execution, and facilitation of events and programs development focused on corporate groups. The jobholder will report to Manager, Corporate Programmes.

Responsibilities:

• Assist in development and implementation of innovative and engaging corporate programs and events, applying an innovative mindset to conceptualisation, planning, coordination, execution, and facilitation.
• Identify and establish strategic partnerships to support the development and execution of events and programmes.
• Incorporate creative ideas and the latest trends into content development and event conceptualization to deliver unique and memorable experiences.
• Collaborate with the Sales team to develop and deliver tailored events and programmes for the target audience.
• Manage event inquiries, requests, or correspondences promptly and professionally.
• Coordinate with internal stakeholders, partners, and external vendors to ensure smooth operations for corporate programmes and events. 
• Manage the procurement and service requirements for various aspects of the programmes which include compliance with the company’s procurement procedure for acquiring goods and services.
• Plan and coordinate the deployment of Part-timers (PTs) and External Facilitators (EFs) for programs and events.
• Handle and respond to feedback from clients and stakeholders.
• Monitor post-event surveys and conduct analysis for continuous improvement. 
• Support other team members in the Corporate Programmes division and School Programmes teams for key events and programs, as required.
• Perform other duties as assigned by the Manager.

Requirements:

• Candidate must possess a Diploma or Degree in Events Management, Marketing or a related field.
• Experience in an agency environment will be advantageous.
• Experience in content development, event conceptualization, project planning and procurement procedures. 
• Excellent problem-solving, analytical thinking, and innovative mindset.
• Strong communication skills in both written and verbal English.
• Good organisational and time management skills with the ability to multi-task, prioritise, and follow timelines. 
• Willingness to work on weekends or nights occasionally.
• Strong teamwork skills and the ability to work independently when required.  
• Proficient in using MS Office applications, especially Word, PowerPoint, and Excel.
• Basic graphic design skills (Photoshop, Illustrator) are optional but would be an asset.

Seorae Korean Charcoal BBQ

Job Description

We are expanding! 

Lead a dynamic team, optimize processes, and drive performance while playing a key role in our success with ample growth opportunities!

Daily Operations & Customer Handling:

• Responsible for the overall financial & business performance of the restaurant.
• Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty. 
• Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization. 
• Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.
• Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.

Sales Building and Cost Management: 

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result. 
• Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.

People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviors and work standards.
• Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. 
• Recruit, select and retain an optimum number of restaurant staffs
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

Food Safety / Sanitation:

• Ensure compliance with food safety and sanitation standards.
• Maintain critical standards for food quality, service speed, cleanliness, and sanitation.

Workplace Safety & Security:

• Ensure compliance with security procedures and physical maintenance standards.
• Adhere to workplace safety and security policies.

Others:

• Perform additional responsibilities as assigned by District Manager / Deputy Operations Manager / Head of Operations.

THE WESTIN SINGAPORE

Job Description

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

• Ensure Seamless Operations during the assigned shift
• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Be well versed and provide information on Marriott International's loyalty program - Marriott Bonvoy
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Attend to emergency situations and guest feedback
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
• Manage emergency situations
• Count and secure cashier float at beginning and end of shift.
• Obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Burnt Ends Restaurant Pte Ltd

Job Description

The Service Manager leads the compliance of service, food hygiene, safety and other standards amongst the team on each shift. Assists in managing front-of-house operations and customer services to optimise outlet performance. Guides the staff in management of customers’ queries, and plans staff scheduling based on operational needs. He/She monitors food and beverage services to ensure excellence customer service, and is expected to suggest areas for continuous improvement within the team. 

Meticulous and resourceful, should have mental resilience to operate in high pressure environment, with the diplomacy to defuse anger and to resolve problems. 

Responsibilities:

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Plan continuous improvement activities within the outlet
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

Requirements:

• At least 3 years experience in the related field
• Exceptional communication and interpersonal skills
• Excellent problem-solving skills
• Passion to deliver exceptional customer service experience
• Posses good organisational skill and business acumen

Burnt Ends Restaurant Pte Ltd

Job Description

Run by Chef/Owner Dave Pynt, Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which offers counter seats and open kitchen. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood. 

We are looking for a committed and proactive Bar Manager who would enjoy work in an exciting, fast-paced environment. The Bar Manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.

RESPONSIBILITIES

• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals
• Hiring and training staff to provide excellent service to patrons
• Lead the bar team in the outlet to ensure consistent and quality beverage service
• Timely preparation for the bar to be set up for events, and the provision of orders of alcoholic and non-alcoholic beverages
• Coordinate and develop the outlet beverage menu in conjunction with the outlet manager. This should be done with identified beverage trends and specific market needs
• Greet guests and respond to guest inquiries and request in a timely, friendly and efficient manner
• Prepare alcoholic and non-alcoholic drinks including cocktails and classics based on what's feature on the menu any special guest requests
• Interacting with customers, taking orders and serving snacks and drinks
• Upselling and promoting of beverages
• To maintain bar inventory
• Handling cash and credit card transactions from guests
• Stock and maintain the bar to including bar equipments, glasses and other accessories
• Maintaining order and cleanliness of the bar at all times
• Setting and enforcing quality and safety controls
• Respond professionally to inebriated guests, as needed

REQUIREMENTS

• Minimum 2 years experience in managing a bar setting 
• Excellent computer, problem-solving, and customer service skills
• Exceptional communication and interpersonal skills
• Ability to diffuse tense situations and resolve conflicts
• Willingness to work during peak hours, including nights, weekends, and holidays
• Effectively delegate responsibilities and maximize resources 
• Decisiveness
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment
   

Concorde Hotel Singapore

Job Description

Job Responsibilities:

• Sell, register and assign rooms to incoming guests, ensuring that registration cards are properly filled up. Check out departing guests based on the established procedures
• Inform other Departments and Outlets of arrivals, room changes checkouts and special arrangement
• Handle all guest enquiries referred to them either over the telephone or personally
• To action on requests or requirements of incoming guests to ensure guest satisfaction and smooth operation
• Maintain a friendly, neat, pleasant and professional image to guests
• Provide courteous services to guests and responds promptly and tactfully to guest’s complaints, requests and enquiries
• To be kept informed of all functions, events, and promotions going on in the hotel
• Handle simple function of cashiering based on the established procedures
• Welcome and escort guests to room. Explain in room features and facilities

Job Requirements:

• Positive attitude and team player
• Good communication and public relation skills

Marriott International

Job Description

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

JOB DUTIES AND RESPONSIBILITIES

• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Ensures hotel policies are administered fairly and consistently.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Ensures compliance with National Environment Agency (NEA) regulations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Participates in associate progressive discipline procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
• Understands the impact of department’s operation on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
• Assists the Executive Chef with menu development.
• Assist the Executive Chef with all kitchen operations.
• Strives to improve service performance.
• Performs all duties of kitchen manages and associates as necessary.
• Empowers associates to provide excellent customer service.
• Participates in the associate performance appraisal process, providing feedback as needed.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Demonstrates a positive example for guests relations.
• Ensures associate recognition is taking place on all shifts.
• Participates in an on-going associate recognition program.
• Ensures associates maintain required food handling and sanitation certifications.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Calculates accurate theoretical and weighted food costs.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists the Executive Chef with developing and coaching direct reports including completion of Leadership Performance Process (LPP).
• Attends and participates in all pertinent meetings (e.g Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartment).
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Prepares and cooks food of all types, either on a regular basis or for special guests or functions.
• Supervises and co-ordinates activities of cooks and associates engaged in food preparation.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Assists in determining how food should be presented and creates decorative food displays.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least a Diploma in Hotel Management or Culinary Arts.
• Minimum 4 years of working experience in handling culinary, food & beverage or related professional area.
• Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g. grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
• Knowledge of techniques and equipment for preparing and presenting food products for consumption, including storage/ handling techniques and sanitation standards.
• Ability to come up with unusual or ideas about products, services or situations or to develop creative ways to solve.
• Knowledge of principles and processes for providing customer and personal services.
• Skilled at focusing and guiding others in accomplishing work objectives and build a cohesive team and facilitating goal accomplishment.
• Able to start work within short notice period.

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
 

About the role

Guest Relations Executive, Front Office 

The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do: 

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. 
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc. 
• Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone; 
• Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests. 
• Reports to the Duty Manager for further follow-up when necessary.

What you bring

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• One (1) year of relevant experience within Four Seasons  (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Knowledge of Opera System would be an added advantage
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, position is open to Singaporeans only

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

MCI Career Services Pte Ltd

Job Description

• $2500 - $3000
• 5-6 days (Including Weekends)
• 8-9 Hours per day (11am - 12am)
• Location: Sentosa
• Transport Provided during Odds hours
• AWS + Incentive + Flexi Benefits

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet. 
• Ensure guest needs are taken care of and recommend them the promotional items. 
• Responsible and accountable for all cash amounts within outlet, in the absence of manager. 
• Coach and train existing and new staff to follow company’s standards. 
• Responsible for proper opening and closing of the outlet. 
• Feedback to the manager on any operational issues. 
• Responsible for the outlet upkeep and cleanliness 
• Responsible for Inventory. 
• Recruitment and training of staff. 
• Managing staff and providing feedback 

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Resorts World at Sentosa Pte Ltd

Job Description

Job Responsibilities:

• Responsible of attending to Guest enquiries and feedback received via email, online platforms and on site
• Supervise a team of guest correspondence coordinators, and ensures consistency, quality and the provision of exemplar customer service via written and verbal manner
• Conduct tele conversation with Guests where applicable
• Ensures timely and appropriate responses and provide appropriate compensation where applicable, through proper documentation processes
• Motivate and drive the correspondence team to exceed expectations
• Provide coaching, counselling and guidance to team members in daily operations, ensuring compliance to departmental standards
• Perform various administrative duties and daily paperwork
• Ensure reports required are generated dutifully
• Ensure the efficient and effective management of the Lost & Found matters
• Work closely with cross departmental to achieve resolution for Guest feedback
• Work closely with the Area Manger and management team on monitoring and evaluating workflow processes and identify areas for improvement
• Assist management team in other duties assigned from time to time

Job Requirements:

• Diploma/Degree in Tourism or any other relevant discipline
• Service oriented with strong leadership skills, able to communicate effectively in English and a second language (preferably Mandarin)
• At least 3 years of relevant experience
• Complete fluency in English and excellent writing skills
• Familiar with Microsoft Office applications (e.g. Word, Excel, Powerpoint)

Laguna Hotel Holdings Pte Ltd

Job Description

Roles & Responsibilities

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,400 - $2,700 per month

Wilmar International Limited

Job Description

Job Description

· Lead a kitchen team in the production of South Asian ready meals

· Create authentic and high-quality meals through selection of material, recipe development, menu planning and cooking supervision

· Drive productivity and manpower savings with technology

· Maintain low material cost through innovative yield improvement and stringent wastage control

· Upkeep high hygiene standards in food handling to ensure paramount food safety

Requirement

· Professional culinary qualification preferred

· Min 3 years working experience in large scale catering or food production establishments

· Familiar with various popular regional cuisines in India and Bangladesh

Marriott International

Job Description

POSITION SUMMARY

Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education:                            Technical, Trade, or Vocational School Degree.

Related Work Experience:    4 to 6 years of related work experience.

Supervisory Experience:       At least 2 years of supervisory experience.

License or Certification:        None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

CALI GOODS CO., LTD.

Job Description

**Job Title:** Bartender  

**Company:** Good Life Holding  

**Location:** Bangkok, Thailand  

**Job Type:** Full-time  

**Job Description:**

Good Life Holding is seeking a creative and experienced Bartender to join our dynamic team in Bangkok. The ideal candidate will be fast, attentive, and passionate about providing exceptional customer service. As a team player, you will also assist with other bar needs as required, ensuring a seamless experience for our guests.

**Key Responsibilities:**

- Craft and serve a variety of beverages with creativity and precision.

- Provide excellent customer service to all patrons.

- Assist with stock management and other bar-related tasks.

- Maintain a clean and organized bar area.

- Collaborate with the team to ensure smooth operations.

**Qualifications:**

- 3-6 years of experience in bartending or managing a bar.

- Bartender certification is preferred.

- Strong communication and interpersonal skills.

- Ability to work efficiently in a fast-paced environment.

- Team-oriented with a willingness to assist in other areas as needed.

**Compensation and Benefits:**

- Competitive salary of 20,000 - 30,000 THB per month.

- 2 weeks of paid vacation per year.

**Application Deadline:** August 20, 2024  

CALI GOODS CO., LTD.

Job Description

**Job Title:** Manager  

**Company:** Good Life Holding  

**Location:** Bangkok, Thailand  

**Job Type:** Full-time  

**Job Description:**

Good Life Holding is seeking a dynamic and results-driven Manager to oversee the operations of our restaurant in Bangkok. The ideal candidate will ensure the overall success of the establishment by effectively managing the bar, booking live music events, coordinating and executing parties and special events, and safeguarding stock control. 

You will be responsible for clear and efficient communication with the owners, ensuring compliance with bookkeeping standards, and fostering a strong, motivated team. This role demands a visionary leader who is passionate about the hospitality industry and driven to achieve targets set by the company.

**Key Responsibilities:**

- Manage daily operations of the bar and restaurant.

- Book and manage live music events.

- Coordinate and execute special events and parties.

- Ensure stock control is maintained and safeguarded.

- Communicate regularly with the owners regarding progress and operations.

- Ensure compliance with bookkeeping and financial management.

- Foster a team culture focused on improvement and excellence.

- Drive results and meet company targets.

**Qualifications:**

- 3-6 years of experience managing a bar or restaurant.

- Degree in hospitality management or a related field is preferred but not required.

- Strong leadership and team-building skills.

- Excellent communication and organizational abilities.

- Results-driven with a focus on achieving targets.

**Compensation and Benefits:**

- Competitive salary of 30,000 - 50,000 THB per month.

- 2 weeks of paid vacation per year.

**Application Deadline:** August 20, 2024  

Company Confidential

Job Description

WSC
WSC 124/1 Moo 1, Bophut Subdistrict Wing Samui Condo Co., Ltd.
Tel. 0651207873 
Email. hrwingsamuicondo@gmail.com
งานเกาะสมุย ประกาศเมื่อ 1 สิงหาคม 2567 

รับสมัครตำแหน่ง General Manager

จำนวนอัตรา 1

จังหวัด เกาะสมุย

ระดับการศึกษา ปริญญาตรี ขึ้นไป

รายละเอียด

Requirement for General Manager :
for Condominium

1.At least 5 years of hotel management experience, with a minimum of 3 years in a senior management role; should have at least one past working experience in the role of general manager for a hotel for over two years.

2.Fluent in written and spoken English; proficiency in Thai is needed.

3.Excellent leadership, communication, and interpersonal skills.

4.Familiarity with hotel operations and management processes, Capable of analyzing market trends and developing marketing strategies to enhance hotel visibility and occupancy rates.
- About to adopt to the market.

5.Strong financial management and analytical skills, Experience in managing hotel budgets, controlling costs, and ensuring financial targets are met.

6.Results-oriented and able to work under pressure and solve problems, Ability to handle guest complaints and issues, ensuring timely resolution.

7. Experience with hotel pre-opening planning, including but not limited to recruitment, team building, training, system building, hotel system setup.

8. Have past experience with managing 100+ keys hotel before.

สวัสดิการ

1.เงินเดือน
2.โบนัสประจำปี
3.วันหยุดนักขัตฤกษ์ พักร้อน
4.วันหยุดประจำสัปดาห์
5.ประกันสังคม

เวลาทำงาน ประจำ

เงินเดือน ตามตกลง บาท

สนใจติดต่อ HR Departmentเบอร์โทร0651207873

อีเมล์ hrwingsamuicondo@gmail.com

เว็บไซต์ www.wingsamui.com

Marriott International

Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

SmartHire by SEEK

Job Description

Our client “Maxmount Global Limited'' is seeking a Guest Relations Manager to join their company!  

What you’ll be doing? 

• Reporting directly to the general manager
• Monitor daily bookings and ensure assigned tables with maximised capacity
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Responds all incoming enquiries promptly and professionally
• Promptly address guests’ requests, actively listen to and resolve complaints
• Improve and provide service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed in rotation
• Handle all reservations requests, changes and cancellations received by any channels
• Acting as Restaurant Ambassador upon guest arrival and ensure guest satisfaction with dining experience
• Assist in the daily operations of the restaurant
• Ensures restaurant standards and SOP's are consistently implemented
• Identify areas of improvements and finding effective solutions
• Deliver food & beverage items to guests
• Be attentive and alert of guest's needs
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Complete opening and closing duties including setting up necessary supplies and tools,
• Cleaning all equipment and areas, locking doors, etc.
• Inspect storage areas for organization, use of FIFO, and cleanliness
• Complete scheduled inventories and stock and requisition necessary supplies
• Monitor dining rooms for seating availability, service, safety, and well being of guests
• Take an active role in coaching and developing junior staff

 Who are they looking for? 

• Self-motivated, responsible and have real passion in food and beverage service
• Good command of both written and spoken English and Chinese
• Cheerful and polite attitude
• Well organized and a good planner
• Excellent communication and presentation skills
• Customer-oriented with problem-solving and multi-tasking skills
• Flexibility in dealing with onsite or guest’s last minute demands and when instilling a “Can-do" attitude
• Good initiative, teamwork and interpersonal skill; Ability to work in a team environment, create courteous, friendly and professional work environment
• Good time management skill and willingness to work flexible shifts and hours
• Minimum 3-4 year experience in F&B or hotel industry
• Experience with the SevenRooms booking system
• Exposure in Michelin-starred restaurants is an advantage
• Good communication skills and pleasant personality
• Take initiative and service orientated
• Confident in running busy shifts

Why you should consider this opportunity: 

 
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 

• Medical Insurance 
• Staff meal
• Staff discounts 

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

Refer A Candidate and Earn $2,000 (Click this link to share referral details via email)

The Jobsdb SmartReward Program is applicable to this job opening. Applicants who successfully secure this job or refer a successful candidate, will receive the SmartReward as advertised. *By applying to or referring a candidate to this job, you agree to the Jobsdb SmartReward Program - Terms & Conditions

#SmartReward #SmartHire

SmartHire by SEEK

Job Description

Our client “Maxmount Global Limited'' is seeking a Supervisor to join their company!  

What you’ll be doing? 

• Assist guests while seating.
• Ensure guests are serviced within a specified time.
• Has a good knowledge of menu and presentation standards.
• Able to answer any questions regarding the menu and assist with menu selections.
• Set tables according to the type of event and service standards.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Check with guests to ensure satisfaction with each food course and beverages
• Responsible for clearing, collecting and returning food and beverage items to the assigned area.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Ensures restaurant standards and SOP's are consistently implemented.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.

 Who are they looking for? 

• Possess experience working in fine-dining restaurants would be advantageous
• With customer-service oriented mindset and able to deliver fantastic service in a high profile venue
• Great presentation and conversational skills
• Passionate about people and able to develop and grow with your team
• A high level of energy and a good team player
• Fluent in English

Why you should consider this opportunity: 

 
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 

• Medical Insurance 
• Staff Discounts

Working Hour: 

• 5 day work week

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

Refer A Candidate and Earn $2,000 (Click this link to share referral details via email)

The Jobsdb SmartReward Program is applicable to this job opening. Applicants who successfully secure this job or refer a successful candidate, will receive the SmartReward as advertised. *By applying to or referring a candidate to this job, you agree to the Jobsdb SmartReward Program - Terms & Conditions

#SmartReward #SmartHire

SmartHire by SEEK

Job Description

Our client “Maxmount Global Limited'' is seeking a Pastry Chef Chef to join their company!  

What you’ll be doing? 

• Assists with creating, developing, costing and implementing of new dishes and desserts.
• Ensures all food is produced to the highest standard of freshness and taste
• Assists with creating, developing, costing and implementing of new dishes and desserts
• Follow company standards for production procedures and material preparation
• Ensure and maintain high standards of food quality, kitchen hygiene and safety

 Who are they looking for? 

• Diploma or equivalent vocational training certificate
• At least 3 years relevant experience in F&B Industry
• Good team player, positive, energetic, self-motivated with detail-minded
• Fluent to Communication in English

Why you should consider this opportunity: 

 
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 

• Medical Insurance 
• Dental Insurance
• Staff Discounts

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

Refer A Candidate and Earn $2,000 (Click this link to share referral details via email)

The Jobsdb SmartReward Program is applicable to this job opening. Applicants who successfully secure this job or refer a successful candidate, will receive the SmartReward as advertised. *By applying to or referring a candidate to this job, you agree to the Jobsdb SmartReward Program - Terms & Conditions

#SmartReward #SmartHire

Jia Group Holdings Limited

Job Description

The Job

• Provide superior service to the guests and act as a Service Ambassador
• Prepare the restaurant to be ready for service according to restaurant standards
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Deliver food & beverage items to guests
• Perform other reasonable job duties as requested by Supervisors

What You Need

• Minimum 2-year experience in F&B or hotel industry
• Exposure in Michelin-starred restaurants is an advantage
• Self-motivated, responsible and have real passion in food and beverage service
• Customer-oriented with problem-solving and multi-tasking skills
• Good initiative, teamwork and interpersonal skill
• Ability to work in a team environment, create courteous, friendly and professional work environment
• Good time management skill and willingness to work flexible shifts and hours
• Take initiative and service orientated
• Confident in running busy shifts
• Candidates with more experience will be considered for Assistant Manager

We offer

• 2 days off per week including Sundays
• Employee discount to be used across the Group’s outlets
• Staff meal
• Uniform cleaning
• On-job training and opportunities for growth
• Medical insurance
• Tips
• Competitive salary

Interested candidates, please click APPLY NOW  to apply and share your resume with your CURRENT and EXPECTED salary with us.

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Pacific Air (HK) Limited

Job Description

• Implement sales strategies and policies in line with the guidelines from the Principal and the company’s objectives.
• Prepare sales call plans, weekly & monthly reports and ensure that the appropriate selling skills are suitably employed;
• Regular sales visits to travel agents and customers to provide the services of our Principal(s);
• Handle customers’ requests and complaints and provide necessary support and service in a professional manner;
• Prepare and manage sales budget and to ensure all financial targets are achieved;
• Prepare and manage selling tariff to the market in conjunction with the team and Principal;
• Maintain excellent relationship with key accounts and Travel Agents to ensure airlines’ representations are being properly and effectively promoted in the market;
• Collect market intelligence and prepare reports to the management;
• Perform any other ad hoc duties as assigned.

Bunaken Oasis Dive Resort and Spa

Job Description

Responsibilities :

• Offer personalized massage therapy that reflects the unique needs of each client
• Provide various health and wellness treatments and beauty services
• Upsell our clients on additional services in our spa
• Maintain accurate records of the work you do
• Answer any questions that your clients have about maintaining their health and wellness
• Sanitize all equipment in-between uses
• Resolve any complaints that our guests may have

Requirements :

• High school diploma or equivalent
• Formal training in either massage therapy or cosmetology
• Previous experience in a similar role is strongly preferred
• All licenses required to practice massage therapy and cosmetology in our state
• Excellent customer service skills

Marriott International

Job Description

POSITION SUMMARY

Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability, service, and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                                High school diploma or G.E.D. equivalent.

Related Work Experience:        At least 1 year of related work experience.

Supervisory Experience:          No supervisory experience.

License or Certification:           None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Marriott International

Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                                High school diploma or G.E.D. equivalent.

Related Work Experience:       At least 1 year of related work experience.

Supervisory Experience:          At least 1 year of supervisory experience.

License or Certification:           None

Regus Asia Pacific

Job Description

Front Office Supervisor

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:

· Being responsible for managing anything and everything on site.

· Rising to every challenge and solving problems.

· Giving tours to prospective customers.

· Upselling to existing customers.

· Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:

· A fun, challenging and rewarding career.

· Great induction training and excellent ongoing learning and development.

· Fantastic promotion prospects.

· Generous, achievable quarterly/commission incentives and sociable hours.

About you

Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.

· Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.

· Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.

· Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG

With 3,400 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Marriott International

Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Boni Beach Hotel & Restaurant Lombok

Job Description

General Manager

Boni Beach Hotel is a 4 star Boutique Hotel & Restaurant that resonates with guests through its genuine care, a focus on creating a welcoming guest centered experience. 

Job Qualification

Proven results and previous experience in  a similar position 5+ years 

Leadership Skills: Proven leadership abilities to manage and motivate a diverse team effectively.

Operational Knowledge: In-depth knowledge of hotel operations including front office, housekeeping, maintenance, food and beverage, and guest services.

Customer Service Excellence: Commitment to providing exceptional customer service and improving guest satisfaction.

Communication Skills: Excellent verbal and written communication skills in English

Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with professionalism.

Technology Proficiency: Familiarity with hotel management software, booking systems, and general IT skills.

Please send your resume before 30th August 2024 to

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 01 September 2024
• Gaji yang diinginkan: Rp7,000,000 - Rp15,000,000 per bulan

Ini Vie Hospitality

Job Description

• Placement in Head Office (Kerobokan)
• Min 2 year experience in the same position
• Have experience handling multi properties / corporates level
• Strong knowledge in OTA platforms including Air Bnb
• Time Management efficiency
• Learn quickly and safety minded
• Excellent Communication skills
• Strong analytical and problem solving attitude
• Has positive attitude, passionate, professional with dynamic personality
• Great Team Player
• Join immediately

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

Hilton Bali Resort

Job Description

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

What will I be doing?

As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Meet, greet and direct Guests who enter the lobby area
• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
• Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
• Manage, record and resolve promptly Guest or customer complaints
• Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
• Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
• Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
• Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
• Maintain good communication and work relationships in all hotel areas
• Maintain staffing levels to meet business demands
• Attend all Reception meetings and Executive Lounge Meetings
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Assist with other departments, as necessary

Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous managerial experience in a customer service function
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a customer service function or a similar role
• A passion for delivering an exceptional level of Guest service
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

W Hotel

Job Description

Marriott International

Job Description

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                                   High school diploma or G.E.D. equivalent.

Related Work Experience:           No related work experience.

Supervisory Experience:              No supervisory experience.

License or Certification:               None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

TENGAH RESORT SDN. BHD.

Job Description

Seri Pacific Hotel Kuala Lumpur

Job Description

Hotel Grand Continental Kuala Lumpur

Job Description

Be consistently familiar with every type of accommodation and service in the hotel enhancement

program on rooms inspection through each of the various types pf to be coordinated abjectly, to b

able to fully describe any room to potential guest.

Main a high standard of customer relations customer service within front office.

 Ensure all front-line team exercise a sales attitude and all members of front line are aware of sale

opportunities within the hotel which will assist with the maximization of revenue.

Ensure overbooking are well control and being carried out by the front office team to achieve the

maximation of room sales and revenue.

Ensure all front office team are being update and aware of all room sales/revenue targets and kept

informed of the performance results.

To conduct regular briefing with front office personnel to update hotel happening and to attend to

guest request.

Ensure a high standard of liaison is maintained between front office and all other departments within

the hotel.

 Supervise day to day operation ensuring standards are adhered to and maintained

Ensure training schedules are being carried out and to exercise proper techniques of presentation.

ensure the front office executive and from office manager are kept informed of all development

within the department. 

Ensure communications meeting are held and follow up on the matters arise in the minuets of 

meeting.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 15 August 2024
• Expected salary: RM3,500 per month

Beremi Holdings

Job Description

Description

The Kuala Lumpur Journal Hotel is seeking a friendly and professional Guest Relations Officer to join our team. The ideal candidate must be fluent in both Mandarin and English, with a passion for providing exceptional guest service. As a Guest Relations Officer, you will be the first point of contact for our guests, ensuring they have a memorable and enjoyable stay.

Key Responsibilities:
- Greet and welcome guests upon their arrival.
- Provide information about the hotel, available rooms, rates, and amenities.
- Handle guest check-ins and check-outs efficiently and accurately.
- Address and resolve guest complaints and requests in a timely manner.
- Maintain an up-to-date knowledge of hotel services and local attractions.
- Assist guests with reservations, transportation, and other concierge services.
- Ensure guest satisfaction by anticipating and addressing their needs.
- Maintain a high level of professionalism and courtesy at all times.
- Coordinate with other departments to ensure seamless guest experiences.
- Collect and analyze guest feedback to improve service quality.

Requirements:
- Proven experience in a similar role in the hotel industry.
- Fluent in both Mandarin and English.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional under pressure.
- A friendly and approachable demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of hotel management software is a plus.

The Kuala Lumpur Journal is a stylish boutique hotel in KL, situated in the city centre of Bukit Bintang. Designed with an inviting relaxed vibe where nostalgia meets industrial chic, we're centrally located in the city's main shopping and entertainment district of Bukit Bintang.

Just minutes away from the Changkat neighbourhood - the hub of KL nightlife with its thriving bar culture and KL's foodie mecca, Jalan Alor.

Integrated Nautical Resort Sdn Bhd

Job Description

PERMATA BUMIMAS SDN BHD

Job Description

Description

Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Sheraton Kuching Hotel is located in the city center, along Jalan Padungan. It is next to the Sarawak UTC which houses several government agencies and is a centralized one stop center with counter services. It is within 5 minutes walking distance to the riverfront. The 378-room hotel will serve business and leisure travelers with comfortable accommodation, convenient facilities and strategic location. The hotel offers 5 Food & Beverage options such as a All-Day-Dining Restaurant, Chinese Restaurant, Japanese Restaurant, Rooftop Bar & Restaurant and Lobby Bar and 5 meeting space.

Regus Asia Pacific

Job Description

Front Office Supervisor

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:

· Being responsible for managing anything and everything on site.

· Rising to every challenge and solving problems.

· Giving tours to prospective customers.

· Upselling to existing customers.

· Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:

· A fun, challenging and rewarding career.

· Great induction training and excellent ongoing learning and development.

· Fantastic promotion prospects.

· Generous, achievable quarterly/commission incentives and sociable hours.

About you

Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.

· Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.

· Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.

· Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG

With 3,400 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Zenith Hotel Putrajaya

Job Description

Zenith Hotel Putrajaya

Job Description

PUTERI BAY HOTEL MELAKA

Job Description

1. Perform tasks according to procedures and work procedures trained by supervisors and department heads
2. Guest check-in and check-out, payment collection and reimbursement according to established work procedures.
3. Provide information and explanations required by hotel guests
4. Protect the confidentiality and privacy of all customers
5. Handling room keys, master keycard to authorized guests or staff only
6. Report to the supervisor any room status discrepancies immediately
7. Practice a good work attitude and always look neat at all times

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 01 September 2024
• Expected salary: RM1,500 per month

Jade Solutions and Management Services

Job Description

• Serve visitors by greeting, welcoming, and directing them appropriately.
• Notify relevant employees when visitors arrive.
• Keep an eye on security and telecommunications systems.
• Answer visitors’ questions, calls, and emails, and provide them with the relevant information.
• Maintain visitor, employee, and department directories and logs.
• Follow security procedures, such as monitoring the logbook and issuing visitor badges.
• Organize the reception area while complying with office procedures, rules, and regulations.

BLU ENERGY

Job Description

Description:

• Monitors over-all achievement of sales projection.
• Trains and monitors consistent implementation of the Blu Energy Forecourt Services.
• Assumes other duties that may be assigned from time to time by Cluster Heads and/or OM’s. 
• Communicate with Operations Support Manager the head count and the manpower of the station.
• Maintains Cleanliness of the Office and Forecourt. 
• Deposit daily sales. 

Qualifications

• Knows how to drive Motorcycle and has Driver’s License.
• With related experience on the given field is a plus.
• Team Leader
• Firm on decision making
• Efficient
• Flexible