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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Human Resources Intern25010010

17-Jan-2025
Fairfield by Marriott Cebu Mandaue City | 47860 - Cebu, Central Visayas

Fairfield by Marriott Cebu Mandaue City


Job Description

HOTEL DESCRIPTION

The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes’ drive from Mactan-Cebu International Airport. 

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship

PREFERRED QUALIFICATIONS

Education:                               College Level / Undergraduate degree in HR or Business-related course.

Related Work Experience:       No work experience.

License or Certification:           None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  Apply Now  

HR Intern25008452

17-Jan-2025
Four Points by Sheraton Puchong | 47852 - Puchong, Selangor

Four Points by Sheraton Puchong


Job Description

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  Apply Now  

Line Trainer

15-Jan-2025
Asia Pacific Star | 47737 - Changi, East Region

Asia Pacific Star


Job Description

Line Trainer

Position

Line Trainer

Company

Asia Pacific Star

Contract Type

Permanent

Working Hours

8:30 AM - 5:30 PM

Function

Training & Development

Location

Changi Airport Terminals 1, 2 or 3

About us

About SATS – Feed and Connect Communities

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 60 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Key Responsibilities

  • Responsible for maintaining and improving the service quality of the Passenger Services staff by conducting briefings, audit checks and monitoring the staff on the ground.
  • Provides support to the new trainees to allow them to assimilate effectively into the service culture, which will in turn ensure that the service quality offered is consistent.
  • Assist in daily operations during peak periods to upkeep service levels.
  • Conduct briefings to staff during non-peak periods and use past cases as case studies during briefings.
  • Conduct audits by using an existing audit checklist to perform audit checks at the counter and gate.
  • Observe activities on the ground and identify possible areas of improvement.
  • Brainstorm solutions to improve operations and work conditions for staff.
  • Monitor the progress of trainees by conducting audit checks and assessing their performance during their OJT phase.
  • Feedback or observations are to be noted down in each trainee’s handbook.
  • Recall trainees for a discussion before solo duties. (Flagged out or do recommendation on weak/poor performance of trainees to AM Service Quality & Processes, Executive Passenger Services, and Senior Executive, Pax Training)
  • Ensure mentors are capable of providing comprehensive guidance to new staff during their on-the-job training.
  • Gather feedback from a mentor on trainees’ performance.
  • To assist ops with quarterly manual check-in exercises.
  • Assist operations during peak periods.
  • Lead and motivate operational staff to carry out their duties according to the requirements of the airlines.
  • To be involved and familiarized with manual check-in procedures and work with trainers.
  • To be familiarized with the different departure control systems used on the ground.
  • Regular assessment of safety, security and OHS standards and accident rate through meetings and awareness campaigns.
  • Maintain close monitoring of hygiene standards and reports and take steps to rectify issues highlighted.
  • Ensure continuous improvement to workplace health and safety.
  • Perform any other tasks assigned by Assistant Manager, Service Quality and Processes.
  • Send job to a friend Print this page Apply online Back to list

      Apply Now  

    Senior Executive, Service Excellence and Learning Development (Contract)

    15-Jan-2025
    Resorts World at Sentosa Pte Ltd | 47795 - Sentosa, Central Region

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Job Summary

    The individual must possess a passion for championing service excellence. He/she is supporting the hotel's learning and development function and will be committed to cultivating a strong service culture with the hotel division.

    Primary Responsibilities

    • Involved in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests' feedback)
    • Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
    • Conduct and facilitate learning tours
    • Manage the day-to-day Learning & Development administration and operations
    • Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
    • Co-owns/develop customized learning roadmaps and content with the Corporate L&D team
    • Assist with preparing learning materials such as presentations and guidelines
    • Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
    • Create, maintain, and monitor the progress of learning and coaching plans
    • Other ad-hoc duties as assigned

    Requirements

    • Effective communication and interpersonal skills
    • Fast learner with strong time management skills to meet deadlines
    • Detail-oriented and well-organized in a dynamic work environment
    • Possess a can-do attitude
    • Comfortable working independently and in a team
    • Comfortable with public speaking
    • Proficient in Google and Microsoft Office products such as Excel and PowerPoint

      Apply Now  

    HR EXECUTIVE​

    10-Jan-2025
    ANYA HOSPITALITY GROUP | 47511 - Makati City, Metro Manila

    ANYA HOSPITALITY GROUP


    Job Description

    QUALIFICATIONS:

    • Candidate must possess a Bachelor’s degree in Psychology, Human Resources or equivalent;​
    • With at least two (2) years of experience in Human Resources or related fields;​
    • Detail-oriented, flexible, organized, with good interpersonal skills, and can work under pressure.​
    • With experience in managing employee relations, overseeing recruitment processes, handling performance management, and ensuring compliance with labor laws and regulations;​
    • Proficient in handling sensitive and confidential situations and information with utmost professionalism.​

      Apply Now  

    Legal Asssistant I

    8-Jan-2025
    Schools Division of Marikina City - Government | 47310 - Metro Manila

    Schools Division of Marikina City - Government


    Job Description

    Legal Asssistant I in NCR

    For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

      Apply Now  

    Assistant Manager, Hotel Training & Quality Assurance (Quality Assurance)

    7-Jan-2025
    Marina Bay Sands Pte Ltd | 47298 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel’s commitment to excellence.

    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators’ scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.

    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.

    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self – motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Bachelor’s degree in hospitality, or a related field.

    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Human Resources Manager

    7-Jan-2025
    Keyland Corporation | 47271 - New Manila, Quezon City, Metro Manila

    Keyland Corporation


    Job Description

    Job Description

    • Collaborate with managers to address staffing needs and implement recruitment strategies.
    • Write job descriptions, post job ads, and screen candidates to find top talent.
    • Oversee onboarding, employee benefits, and ensure a seamless employee experience.
    • Address employee concerns, resolve conflicts, and advise on HR policies.
    • Promote a positive workplace culture through engagement initiatives and feedback mechanisms.
    • Support performance management, goal-setting, and training programs.
    • Ensure compliance with labor laws and maintain accurate employee records.
    • Prepare HR reports and contribute to strategic decision-making.

     

    Skills and Qualifications

    • Bachelor's Degree in Human Resource Management or equivalent.
    • Must have at least 5 years of working experience in the Hospitality industry is required for this position.
    • Required Skill(s): recruitment, labor relations, timekeeping, training and development, etc.
    • Must be willing to be assigned in our upcoming hotel located in New Manila, Quezon City.

      Apply Now  

    Assistant Manager, Hotel Training (Training Content Creation)

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46726 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    • Lead the development and execution of luxury service awareness campaigns, ensuring alignment with the brand's values and service standards.
    • Oversee the creation of department-specific eLearning content, including workbooks, videos, and other training materials.
    • Collaborate closely with the training team to customize and enhance PowerPoint presentations, adapting content as needed for each department.
    • Provide copywriting services across all content projects, ensuring quality, clarity, and brand consistency.
    • Guide and support the content creation team, ensuring deadlines are met and projects are executed with precision.


    Job Requirements

    Education & Certification

    • Bachelor's degree in Communication, Marketing, Education, or in a related field.
    • Minimum of 3-5 years of experience in training content development, instructional design, or a similar role within the luxury hospitality industry.

    Required Experience

    • Proven experience in managing content creation projects, ideally in a luxury or high-end environment.
    • Strong proficiency in eLearning software, video editing tools, and Microsoft PowerPoint.
    • Be ready to work on weekends, public holidays

    Other Prerequisites

    • Leadership: Ability to guide, mentor and oversee a content team with a focus on quality and deadlines.
    • Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.
    • Communication: Excellent written and verbal communication skills, with a keen eye for detail and brand alignment.
    • Collaboration: Effective at working cross-departmentally with training and operational teams.
    • Creativity: Demonstrated ability to create engaging, innovate, and impactful training materials that resonate with luxury service standards.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Manager, Hotel Training and Quality Assurance (Training)

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46728 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Assistant Manager, Hotel Training & Quality Assurance

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46729 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel's commitment to excellence.


    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators' scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.


    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.


    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self - motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.


    Job Requirements

    Education & Certification

    • Bachelor's degree in hospitality, or a related field.


    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Human Resources Assistant24205076

    24-Dec-2024
    Manila Marriott Hotel | 46564 - Manila City, Metro Manila

    Manila Marriott Hotel


    Job Description

    Job Overview   

    To assist the Human Resources Team in the delivery, preparation, execution and documentation of all general HR activities conducted in the property.  Act as the liaison officer to hospitality schools by overseeing the practicum-training program of the hotel, providing career talks and attending career-related events in schools.

    DUTIES & RESPONSIBILITIES

    Recruitment 

    • Ensure documentation relative to personnel files and other audit items are complete
    • Prepares all onboarding items such as associate ID, biometrics access, locker, nameplate, pride pin, etc.
    • Assist new hires in activating their Marriott systems access on their first day of work and guide current associates in reactivating their access whenever it locks out.
    • Handles the hotel tour and meet and greet as part of the onboarding of new hires
    • Assist in the interview logistics in the absence of the talent acquisition team to promote a seamless experience of applicants and new hires

    Training 

    • Prepare printout of training support materials / handouts for training courses, and assist with the creation or formatting of these where relevant
    • Order and manage inventory of training materials and supplies through Birchstreet
    • Assist in training course set up /clear up before and/or after a training event
    • Tracks training compliance completion within timeline by producing regular reports and reaching out to concerned departments for their immediate action

    Career Readiness

    • Work with HR Training Team to develop and sustain partnership with hospitality schools by securing memorandum of agreement with every partner school, supporting the career talk programs and monthly communication with school coordinators
    • Handle the On-the-Job training program of the hotel including applicant selection, deployment and completion process
    • Identify High-Potential interns and maintain a database which serves as a pool for candidates for entry-level positions.
    • Champion the Marriotternship program of the hotel and assist the Cluster Director of Human Resources in the smooth implementation of Voyage Program in the property.

    Other Admin 

    • Assist with regular communication of HR-Related information through proper channels:
      • Issuance of Daily Packet
      • Monthly Calendar of Daily Stand up Leader
      • Maintenance and updating of the associate bulletin Board
    • Processing incoming and outgoing mail/hr related documents as advised by HR Managers
    • Prepares check requests for HR-Related finances
    • Reviews, monitors and handles all C7 manning charges for HR
    • Completion of Locker Audit on a monthly basis
    • Complies with Marriott International and policies and procedures and local Hotel SOPs.
    • Performs other duties as assigned to meet the business need
    • Oversees the travel and accommodation requirements of associates who will be on Task Force in the property
    • Handles schedules of Exit Interview for resigning associates and maintains a database of exit interview responses
    • Communicates the resignation of associates to concerned departments and monitors the access removal of resigning associates as part of audit requirement

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

      Apply Now  

    Manager, Hotel Training and Quality Assurance (Training)*

    24-Dec-2024
    Marina Bay Sands Pte Ltd | 46595 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Assistant Manager, Hotel Training & Quality Assurance (Quality Assurance)

    23-Dec-2024
    Marina Bay Sands Pte Ltd | 46491 - Marina South, Central Region

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel’s commitment to excellence.

    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators’ scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.

    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.

    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self – motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Bachelor’s degree in hospitality, or a related field.

    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

      Apply Now  

    Manager-in-Training

    23-Dec-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 46437 - Singapore

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

      Apply Now  

    Senior Executive, Service Excellence and Learning Development (Contract)

    16-Dec-2024
    Resorts World at Sentosa Pte Ltd | 46091 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Job Summary

    The individual must possess a passion for championing service excellence. He/she is supporting the hotel's learning and development function and will be committed to cultivating a strong service culture with the hotel division.

    Primary Responsibilities

    • Involved in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests' feedback)
    • Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
    • Conduct and facilitate learning tours
    • Manage the day-to-day Learning & Development administration and operations
    • Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
    • Co-owns/develop customized learning roadmaps and content with the Corporate L&D team
    • Assist with preparing learning materials such as presentations and guidelines
    • Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
    • Create, maintain, and monitor the progress of learning and coaching plans
    • Other ad-hoc duties as assigned

    Requirements

    • Effective communication and interpersonal skills
    • Fast learner with strong time management skills to meet deadlines
    • Detail-oriented and well-organized in a dynamic work environment
    • Possess a can-do attitude
    • Comfortable working independently and in a team
    • Comfortable with public speaking
    • Proficient in Google and Microsoft Office products such as Excel and PowerPoint

    On Premise Trainer

    12-Dec-2024
    San Miguel Corporation | 45845 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    San Miguel Corporation


    Job Description

    TRAININGS & PRESENTATIONS (On Premise Selling Training, Ham Angels Training, BU-SMIS Activations Push Team Training; Product Application/Presentations to Accounts and Trade Events)

    1. Coordinates with requesting party on schedule and requirements of training.
    2. Depending on type of training/presentation, conducts recipe research, develops creative recipe applications and standardizes recipes given working parameters.
    3. Summarizes market and equipment lists necessary for the training.
    4. Sources and purchases ingredients, supplies and other requirements for the training.
    5. Mis en place of ingredients and checks/prepares equipment, tools and utensils for the conduct of the training.
    6. Conducts training, product application/presentation via live audience (F2F), online, and/or on TV/radio.
    7. Conducts actual training highlighting product attributes, product handling from receiving to cooking protocols.
    8. Recommends food design and styling for training and presentations.
    9. Prepares and recommends costing for various product applications demonstrated.
    10. Prepares standard training materials and updates these on a regular basis.
    11. Updates, audits and maintains recipe files with preparation/cooking time, costing & tips
    12. Updates and maintains database for price surveys and household weights & measures.
    13. As requested, inspects and conducts food audit of different outlets as OPS follow through with account managers.

    Product Inventory, OPS Kitchen Tools & Equipment

    1. Schedules, monitors and supervises regular maintenance of tools/equipment.

    2. Conducts a quarterly inventory of small tools and equipment

    3. Controls issuance of equipment and small tools of the department

    4. Ensures hygiene and cleanliness of Culinary by: Maintaining regular upkeep of the Culinary Center Purchasing cleaning materials needed by the Culinary Center

    5. Operates audio and video equipment of the department during trainings and presentations

    AD-HOC TASKS

    1. Assists in Culinary initiated and external events/projects as needed not limited to digital material development, food photo shoots, tapings, food preparation/food audits for corporate events, etc
    2. Helps set up venue and prepare other logistical requirements for projects/events.
    3. Oversees/supervises clean up/packing of materials and equipment for projects/events.
    4. Oversees food quality and safety during SMFI/SMC events.
    5. Prepares and handles the carving station in events when required.
    6. Conducts Culinary inventory of food and non-food supplies.

    Senior Recruiter - HR

    11-Dec-2024
    SG HOTELS PTE. LTD. | 45788 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SG HOTELS PTE. LTD.


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

    Marriott Hotels:

    · Duxton Reserve Singapore, Autograph Collection

    · Maxwell Reserve Singapore, Autograph Collection

    · The Vagabond Club, a Tribute Portfolio Hotel

    · The Serangoon Club, a Tribute Portfolio Hotel

    Restaurants & Bars:

    · Yellow Pot, Anouska's (Duxton Reserve)

    · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

    · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

    · GupShup (The Serangoon House)

    Garcha Group Benefits:

    · As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

    · As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

    · Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

    · 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

    · 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

    Responsibilities include but are not limited to:

    · Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

    · maintain a filing system in line with established standards, ensure others to so as well

    · Assist in the insurance claims and surveys per government agency requirements

    · Respond to queries from finance related to HR

    · Submit and reconcile expense reports

    · Write letters and emails on behalf of other Management

    · Handle sensitive information in a confidential manner

    · Develop and update administrative systems to make them more efficient

    · Maintain up-to-date employee records

    · Participate in task forces and committees as requested

    · Any other duties / tasks as requested by management

    Manager-in-Training

    9-Dec-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 45726 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

    HUMAN RESOURCE (HR) MANAGER

    7-Dec-2024
    Wave Party K | 45625 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Wave Party K


    Job Description

    Job title: Human Resource Manager

    Location: 1 Selegie Road Singapore 188306

    Working hours: 2pm to 11pm

    Salary: $5000

    Description:

    - Familiar with MOM job application procedure

    - Able to lead a team for job application advertisment and interview new candicate

    - Able to train the new staffs in the company

    - Assit the operation team and fianance team to get the right candicate

    - Ability to follow instructions and be a team player

    - Staff meals provided

    Coffee Trainer

    7-Dec-2024
    Gan Teck Kar Investments Pte Ltd | 45623 - Tuas, West Region
    This job post is more than 31 days old and may no longer be valid.

    Gan Teck Kar Investments Pte Ltd


    Job Description

    Highlights

    • Immediate Hiring
    • Free staff meals
    • In-house gym facility
    • Short walking distance from Tuas Link MRT

    Job Requirements:

    • Minimum Diploma in relevant fields or working experience in similar role OR capacity.
    • Have at least 2 years of leadership experiences with a solid background as senior barista or coffee trainer, deep passion and with strong knowledge coffee in food & beverage industry.
    • Good knowledge in coffee beans, coffee making and operation of different types of coffee machine, fine tuning of coffee machines.
    • Good showmanship, ability to do demos and training for coffee bean knowledge, coffee making, coffee art, and operation of coffee machines. Friendly and approachable, being customer focused, analytical, good in communication and enjoying work in a fast-paced environment.Demonstrate professionalism in all aspects of product knowledge & F&B Operations
    • Enjoys delivering a great experience to customers.Leading by example and enjoy sharing your coffee knowledge & experiences in developing and coaching the clients.Ability to support ad hoc work schedule during retail peaks, events etc including weekends and Public Holidays are required.
    • Follows operational policies and procedures.
    • Excellent communication skills and speaks confidently.
    • Excellent computer skills, well verse in Microsoft Office.

    Job duties and responsibilities:

    • Resolving client’s queries regarding se of our coffee machines, recommending and demonstrating use of the right coffee beans for each client’s need.
    • Travelling to provide don-site training for luxury hotels and restaurants and ensure the client can make best use of the coffee equipment and products.
    • Excellent presentation and communication skills and able to impart knowledge to mixed users of the coffee machines and products. Be able to prepare, plan and conduct training on-site or in our dedicated training site.
    • Interact with trainees and create a good training experience and feedback.
    • Have of able to learn detailed equipment knowledge to enable machine set up and troubleshooting including temperature setting, water pressure, grind size. Must have good understanding ot coffee beans, roast type, flavour profile, and able to understand how our product range meets the client’s needs.
    • Providing follow-up customer care and ensure customer satisfaction. Liaising with our technicians if technical support is required to meet client’s expectation.
    • Accompanying the sales team if necessary and be a coffee evangelist and technical presales for prospective clients. Assisting in marketing events, promotions and other events requiring coffee expertise.
    • Setting up coffee machine at client’s premises and fine tuning the coffee machine and grinder to operate efficiently and dispense the best coffee.
    • Other duties that may be delegated from time to time.

    TRAINING MANAGER

    29-Nov-2024
    MARIPOSA BUDGET HOTEL | 45242 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    MARIPOSA BUDGET HOTEL


    Job Description

    I. BROAD FUNCTION

    Primary

    • Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

    Secondary

    • Responsible in hospitality/operations audit in branches.

    II. KEY RESULT AREAS

    A.

    1. Develops training plan/methods based on Training Needs Analysis (TNA)

    1.1 Conducts orientation sessions for new employees

    1.2 Create training materials; multi visual aids and presentations

    1.3 Prepares and implements training budget

    1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

    1.5 Resolves any specific problems and tailor training programs as necessary

    2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

    3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

    4. Implements and monitors training programs within the organization

    4.1Creates testing and evaluation processes

    4.2Conducts performance review/feedback

    5.Conducts continuing education training and provides leadership development education

    6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

    7.Assists with the development of strategic plans

    B.

    Does hospitality/operations audit.

    1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

    2. Evaluates customer service, guest experience and feedback mechanism.

    3. Checks compliance with quality standard with related government agencies.

    4. Measures environmental impact, sustainability and social responsibility.

    5. Conducts branch visits.

     

    SUPPLEMENTARY INFORMATION 

    A. EDUCATION 

    Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

    B. WORK EXPERIENCE 

    With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

     

     

     

    Manager, Hotel Training and Quality Assurance (Training)

    27-Nov-2024
    Marina Bay Sands Pte Ltd | 45103 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.


    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Human Resource Executive

    27-Nov-2024
    Cititel Mid Valley | 46685 - Mid Valley City, Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    Cititel Mid Valley


    Job Description

    Set amid the bustling commercial and leisure district of Mid Valley City, Kuala Lumpur, this award winning business hotel in Klang Valley offers comfort, affordability and warm hospitality at business-class standards.

    Boasting a hotel room inventory of 646 Superior and Deluxe Rooms, this hotel in Mid Valley City, Kuala Lumpur welcomes you with a totally fulfilling stay beyond expectations, complemented with modern room amenities and an appealing environment. For first time visitors to Kuala Lumpur, check out the activities and attractions available.

    This hotel in Mid Valley City has a strategic location between Kuala Lumpur and Petaling Jaya provides easy access to major business districts, industrial areas and popular tourist attractions.

    Please click on APPLY to go to our Careers Page for more information.

    Senior Recruiter - HR

    25-Nov-2024
    SG HOTELS PTE. LTD. | 45018 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SG HOTELS PTE. LTD.


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

    Marriott Hotels:

    · Duxton Reserve Singapore, Autograph Collection

    · Maxwell Reserve Singapore, Autograph Collection

    · The Vagabond Club, a Tribute Portfolio Hotel

    · The Serangoon Club, a Tribute Portfolio Hotel

    Restaurants & Bars:

    · Yellow Pot, Anouska's (Duxton Reserve)

    · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

    · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

    · GupShup (The Serangoon House)

    Garcha Group Benefits:

    · As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

    · As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

    · Comprehensive health insurance plan

    · 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

    · 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

    Responsibilities include but are not limited to:

    · Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

    · maintain a filing system in line with established standards, ensure others to so as well

    · Assist in the insurance claims and surveys per government agency requirements

    · Respond to queries from finance related to HR

    · Submit and reconcile expense reports

    · Write letters and emails on behalf of other Management

    · Handle sensitive information in a confidential manner

    · Develop and update administrative systems to make them more efficient

    · Maintain up-to-date employee records

    · Participate in task forces and committees as requested

    · Any other duties / tasks as requested by management

    Assistant Manager, Hotel Training Training Content Creation

    25-Nov-2024
    Marina Bay Sands Pte Ltd | 45039 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    · Lead the development and execution of luxury service awareness campaigns, ensuring alignment with the brand's values and service standards.

    · Oversee the creation of department-specific eLearning content, including workbooks, videos, and other training materials.

    · Collaborate closely with the training team to customize and enhance PowerPoint presentations, adapting content as needed for each department.

    · Provide copywriting services across all content projects, ensuring quality, clarity, and brand consistency.

    · Guide and support the content creation team, ensuring deadlines are met and projects are executed with precision.


    Job Requirements

    Education & Certification

    · Bachelor's degree in Communication, Marketing, Education, or in a related field.

    · Minimum of 3-5 years of experience in training content development, instructional design, or a similar role within the luxury hospitality industry.


    Required Experience

    · Proven experience in managing content creation projects, ideally in a luxury or high-end environment.

    · Strong proficiency in eLearning software, video editing tools, and Microsoft PowerPoint.

    · Be ready to work on weekends, public holidays


    Other Prerequisites

    · Leadership: Ability to guide, mentor and oversee a content team with a focus on quality and deadlines.

    · Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.

    · Communication: Excellent written and verbal communication skills, with a keen eye for detail and brand alignment.

    · Collaboration: Effective at working cross-departmentally with training and operational teams.

    · Creativity: Demonstrated ability to create engaging, innovate, and impactful training materials that resonate with luxury service standards.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Training Manager [Up to SGD$3,500]

    21-Nov-2024
    Farmhouse Legend Pte. Ltd. | 44862 - Bukit Merah, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Farmhouse Legend Pte. Ltd.


    Job Description

    Job Description

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines
    • Obtain training and perform duties in Service and Kitchen Department
    • Lead by example by demonstrating exemplary professionalism
    • Attend to guests’ needs and complaints promptly and politely.
    • Recommend improvements to Management where appropriate
    • Resolve all potential service failure issues
    • Consistently monitor individual performance and progression with your superior and management.
    • Provide support as needed in various departments
    • Execute any duty that may be assigned from time to time by the Management

    Requirements

    • Applicants must possess at least degree in any field.
    • Applicants with no experiences is welcomed to apply
    • Highly motivated and willing to learn
    • Strong positive mentality
    • Customer-oriented, excellent interpersonal and communication skills
    • Possess good initiative and leadership skills.
    • On-the-job training provided
    • 5.5 days’ work week
    • Able to work on weekends and PH

    Senior Executive, Service Excellence and Learning Development (Contract)

    16-Nov-2024
    Resorts World at Sentosa Pte Ltd | 44616 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Job Summary

    The individual must possess a passion for championing service excellence. He/she is supporting the hotel's learning and development function and will be committed to cultivating a strong service culture with the hotel division.

    Primary Responsibilities

    • Involved in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests' feedback)
    • Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
    • Conduct and facilitate learning tours
    • Manage the day-to-day Learning & Development administration and operations
    • Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
    • Co-owns/develop customized learning roadmaps and content with the Corporate L&D team
    • Assist with preparing learning materials such as presentations and guidelines
    • Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
    • Create, maintain, and monitor the progress of learning and coaching plans
    • Other ad-hoc duties as assigned

    Requirements

    • Effective communication and interpersonal skills
    • Fast learner with strong time management skills to meet deadlines
    • Detail-oriented and well-organized in a dynamic work environment
    • Possess a can-do attitude
    • Comfortable working independently and in a team
    • Comfortable with public speaking
    • Proficient in Google and Microsoft Office products such as Excel and PowerPoint

    Manager-in-Training

    6-Nov-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 44040 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

    Training Manager

    3-Nov-2024
    Shangri-La Mactan, Cebu | 43860 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for a Training Manager.

    As a Training Manager, we rely on you to:

    • Plans, organizes, monitors, coordinates and conducts training activities effectively in order to upgrade the performance of employees to meet the hotel standard.
    • Assists in implementation of systems and programs in employee relations and revenue generation, thereby assisting the Director of Human Resources in accomplishing hotel and department goals and objectives.
    • Develops training plan and internal training programs for general skills, knowledge, languages, and areas for improvement based on the result of training need analysis and revise when needed.
    • Obtains structured feedback from participants of major training programs
    • Monitors training expense within budget.

    We are looking for someone who:

    • Has a passion for people 
    • Preferably has a degree in Human Resources Management and a Certified Trainer
    • Preferably possesses relevant experience in a luxury hotel
    • Has good communication and people management skills
    • Communicates and writes with fluency in English (as well as the local language)
    • Has strong organizational skills with ability to multi-task
    • Has solid understanding of human resources processes and procedures
    • Enjoys interacting with people
    • Is a critical thinker and a problem solver
    • Able to communicate priorities and drives business results

    If you are the right person, what are you waiting for? Click the apply button now!

    Senior Recruiter - HR

    2-Nov-2024
    SG HOTELS PTE. LTD. | 43827 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SG HOTELS PTE. LTD.


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

    Marriott Hotels:

    · Duxton Reserve Singapore, Autograph Collection

    · Maxwell Reserve Singapore, Autograph Collection

    · The Vagabond Club, a Tribute Portfolio Hotel

    · The Serangoon Club, a Tribute Portfolio Hotel

    Restaurants & Bars:

    · Yellow Pot, Anouska's (Duxton Reserve)

    · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

    · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

    · GupShup (The Serangoon House)

    Garcha Group Benefits:

    · As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

    · As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

    · Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

    · 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

    · 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

    Responsibilities include but are not limited to:

    · Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

    · maintain a filing system in line with established standards, ensure others to so as well

    · Assist in the insurance claims and surveys per government agency requirements

    · Respond to queries from finance related to HR

    · Submit and reconcile expense reports

    · Write letters and emails on behalf of other Management

    · Handle sensitive information in a confidential manner

    · Develop and update administrative systems to make them more efficient

    · Maintain up-to-date employee records

    · Participate in task forces and committees as requested

    · Any other duties / tasks as requested by management

    Legal Aide

    19-Oct-2024
    The Local Government of Quezon City - Government | 43081 - Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    The Local Government of Quezon City - Government


    Job Description

    Legal Aide in NCR

    For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

    TRAINING MANAGER | WITH 3 YRS RELEVANT EXPERIENCE | BGC, TAGUIG CITY

    18-Oct-2024
    iOPEX Technologies Philippines Inc. | 43027 - Bonifacio Global City, Taguig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    iOPEX Technologies Philippines Inc.


    Job Description

    A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.
     

    Roles & Responsibilities

    • Overseeing all aspects of the delivery of training
    • Point of Contact of the client for all training related issues
    • Improving processes and performance that enhance bottom line results
    • Working closely with business partners and clients to resolve all training related issues
    • Creating and implementing process improvements
    • Improving efficiency and accuracy of training process
    • Evaluating the effectiveness of the training based on the client requirements and expectations
    • Managing the staff in accordance with company policies, procedures, and client metrics
    • Conducting external and internal business reviews with the client and internal stakeholders
    • Develop training manuals that target key results and training programs that address specific BUSINESS NEEDS
    • Evaluate organizational performance to ensure that training is meeting the performance key goals AND SPECIFIC SKILL COMPETENCIES
    • Keep well-informed of training trends, skills capabilities, and best practices
    • Responsible for all training compliance parameters and audit requirements

    Competencies For The Job

    • TRAINING NEEDS ANALYSIS
    • CONFLICT RESOLUTION
    • LEADERSHIP SKILL
    • COMMUNICATION & COLLABORATION SKILLS

    What's in it for you?

    Our people enjoy some amazing perks, check out a few below:

    • Competitive salary package
    • Exciting employee engagement activities
    • Learning sessions every week
    • Fast career growth
    • Accessible location
    • HMO
    • OT/Holiday pay
    • Leave credits
    • Leave conversions
    • Night differential
    • Uncapped annual appraisal
    • 2 days off

    And most importantly, you’ll be part of a growing company with dynamic and engaging team.

    Interested? Here are ways to reach us:

    • Send a message to 09178588396
    • Email me at mikea.bactat@iopex.com
    • Walk in and look for MIKE our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig.

      Don't miss out on this opportunity to join a dynamic and growing team. Apply now!!!

    Senior Executive, Service Excellence and Learning Development (Contract)

    17-Oct-2024
    Resorts World at Sentosa Pte Ltd | 43016 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Job Summary

    The individual must possess a passion for championing service excellence. He/she is supporting the hotel's learning and development function and will be committed to cultivating a strong service culture with the hotel division.

    Primary Responsibilities

    • Involved in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests' feedback)
    • Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
    • Conduct and facilitate learning tours
    • Manage the day-to-day Learning & Development administration and operations
    • Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
    • Co-owns/develop customized learning roadmaps and content with the Corporate L&D team
    • Assist with preparing learning materials such as presentations and guidelines
    • Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
    • Create, maintain, and monitor the progress of learning and coaching plans
    • Other ad-hoc duties as assigned

    Requirements

    • Effective communication and interpersonal skills
    • Fast learner with strong time management skills to meet deadlines
    • Detail-oriented and well-organized in a dynamic work environment
    • Possess a can-do attitude
    • Comfortable working independently and in a team
    • Comfortable with public speaking
    • Proficient in Google and Microsoft Office products such as Excel and PowerPoint

    HOTEL HR SUPERVISOR

    9-Oct-2024
    Private Advertiser | 42527 - Paranaque City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    • Plan and implement company talent acquisition strategy
    • Develop company’s policy for talent benchmarking, talent assessment and interviewing
    • Conduct sourcing activities in order to fill open positions
    • Perform analysis of organizational development and anticipate future employment needs
    • Manage  recruitment and selection processes (resume screening, screening calls, interviews etc.)
    • Reviews employment applications and background check reports
    • Serve as representative at various events, like career fairs or on-campus recruiting events
    • Represent company internally and externally at events with a goal of networking and relationship building with potential candidate communities
    • Counsel the candidate on corporate benefits, salary, and corporate environment
    • Build long-term relationships with past and potential candidates
    • Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities
    • Administer and submit all hiring paperwork for new employees
    • Create monthly reports on recruitment metrics
    • Work closely with marketing department to develop creative ways for addressing talent acquisition challenges
    • Do a employee engagement monthly for employee
    • Knowledgeable in ticketing and on boarding process

    Service Supervisor (6 hrs/day 5days/week)

    4-Oct-2024
    Yu's Pte. Ltd. | 42220 - River Valley, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Yu's Pte. Ltd.


    Job Description

    Service Supervisor (Japanese Restaurant)

    (6 hrs/day 5days/week)

     

    Job Responsibilities:

    Provide excellent service and good relations with guests

    Serve food and beverages professionally, adhering to high service standards

    Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

    Assist the Restaurant Manager in daily restaurant operations

     

    Company Benefit:

    1 duty meal & uniform provided

    Ph , 12 days AL , Medical Leave 

    CPF contribution provided

    Medical and Dental Benefit

    8 days off per month (off on Sunday)

    6 hrs/day (no split shift, 10.30am to 4.30pm or 5pm to 11pm) 

     

    Requirement:

    Able to communicate in English effectively

    Singaporeans 

    Preferably experienced at the fine-dining, training provided

    Working Location: Mohamed Sultan Road (Fort Caning Mrt)

    Start date asap

    HR Labor Relations Supervisor (46730) - Mariveles Bataan

    3-Oct-2024
    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.) | 42072 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.)


    Job Description

    Salary: 30,000 - 60,000
    QUALIFICATIONS:
    ●At least 3 years of experience in human resources (Union Management, Labor relations, Recruitment & Admin)
    ●Familiar with Philippine labor laws and other rules
    ●Proficiency in using a wide range of recruitment and selection methods; testing and assessment tools/processes
    ●Proficiency in facilitating the adult learning process.
    ●At least 3 years of experience in the manufacturing industry is preferred
    RESPONSIBILITIES:
    - Supporting the HR Manager. 
    - Acts as primary contact on matters relating to industrial relations.
    -  Identifies and communicates potential employee relations issues and labor-management concerns.
    - Attending government agencies to complete documents related to labor laws and other procedures.
    - Developing and adhering to HR policies based on labor laws and regulations
    - Preparing union-related documents and administrative procedures
    - Developing, implementing, and managing employee training plans
    - Oversee and implement the recruitment and selection process
    - Facilitating communication with employees, resolving issues and facilitating labor-management relations.
    - Any other tasks as assigned by management from time to time.

    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning
      • Tuesday: Morning
      • Wednesday: Morning
      • Thursday: Morning
      • Friday: Morning
      • Saturday: Morning
    • More than 4 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: ₱30,000 - ₱60,000 per month

    Senior Recruiter - HR

    2-Oct-2024
    SG HOTELS PTE. LTD. | 41999 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SG HOTELS PTE. LTD.


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

    Marriott Hotels:

    · Duxton Reserve Singapore, Autograph Collection

    · Maxwell Reserve Singapore, Autograph Collection

    · The Vagabond Club, a Tribute Portfolio Hotel

    · The Serangoon Club, a Tribute Portfolio Hotel

    Restaurants & Bars:

    · Yellow Pot, Anouska's (Duxton Reserve)

    · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

    · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

    · GupShup (The Serangoon House)

    Garcha Group Benefits:

    · As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

    · As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

    · Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

    · 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

    · 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

    Responsibilities include but are not limited to:

    · Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

    · maintain a filing system in line with established standards, ensure others to so as well

    · Assist in the insurance claims and surveys per government agency requirements

    · Respond to queries from finance related to HR

    · Submit and reconcile expense reports

    · Write letters and emails on behalf of other Management

    · Handle sensitive information in a confidential manner

    · Develop and update administrative systems to make them more efficient

    · Maintain up-to-date employee records

    · Participate in task forces and committees as requested

    · Any other duties / tasks as requested by management

    HR & Legal Department Manager (45788) - Calamba Laguna

    2-Oct-2024
    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.) | 42041 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.)


    Job Description

    Salary: 100,000 - 150,000
    QUALIFICATIONS:
    - Bar passer
    - 15 years of working experience in HR/Legal.
    - With experience in Labor relation, Recruitment, C&B, and Training.
    - Strong interpersonal, leadership, and organizational skills
    - Willing to work onsite
    RESPONSIBILITIES:
    • Responsible for the management of HR Functions relative to labor relations (CBA), recruitment, compensation, training, travel documentation and record management activities
    Duties and Responsibilities:
    1. In-charge of strategic Talent Acquisition Management and Retention.
    2. Recommends approved training activities such as facilitation, training needs analysis, monitoring, budget preparation, evaluating and validating to ensure effectiveness of trainings attended by employees.
    3. Maintains manpower pooling of qualified applicants for future vacancies in coordination with government employment agencies, schools and other possible sources of qualifies applicants to fill job vacancies.
    4. Monitors Individual Performance Planning and Appraisal Sheet (IPPAS) of all employees annually and conducts analysis for skills and competencies improvement.
    5. Assists in preparing CBA documents through benchmarking and its cost impact.
    6. Oversees the processing of visa/travel documents of all the employees and foreign employees of the company and conducts an up-to-date monitoring of requirements for proper compliance.
    7. Ensures on-time announcement of promotion and rewards by assisting the Department Manager in processing and reviewing the Promotions and Raking and Recommendation Sheet.
    8. Reviews Wage and Salary scale and other related wage and salary administration functions.
    9. Prepares reports required by Excom.
    10. Performs other duties as assigned.

    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning
      • Tuesday: Morning
      • Wednesday: Morning
      • Thursday: Morning
      • Friday: Morning
    • More than 4 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: ₱100,000 - ₱100,000 per month

    Fitness Trainer

    24-Sep-2024
    Anantara Seminyak Bali | 41482 - Ubud, Bali
    This job post is more than 31 days old and may no longer be valid.

    Anantara Seminyak Bali


    Job Description

    Company Description

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

    Qualifications

    • College diploma in Hotel Management or related field
    • Previous experience in Recreation Department
    • Passion for teamwork
    • Eye for detail to achieve operational excellence
    • Excellent guest service skills

    Additional Information

    due to local law and regulations, this position is only opened for local hiring

    HR Shared Service Manager (EMEA)

    22-Sep-2024
    Pryce Gases, Inc. (NCR) | 41327 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Pryce Gases, Inc. (NCR)


    Job Description

    The Personal Information Protection Law (PIPL) came into force on November 1st.

    eFinancialCareers have decided that, while we assess the implications of this new law on our business, we will be [temporarily] blocking traffic from mainland China from all of our services. This decision reflects our determination to comply with the privacy laws that exist in the territories we operate in.

    If you have any questions, then please do contact eFinancialCareers Support

    1. support@efinancialcareers.com
    《中华人民共和国个人信息保护法》(PIPL) 已于 11 月 1 日生效。

    eFinancialCareers 决定在评估这项新法律对我们业务的影响期间,我们将[暂时]阻止从中国大陆访问我们所有服务的流量。这一决定体现了我们承诺遵守经营所在地区隐私保护法律的决心。

    如果您有任何疑问,请联系 eFinancialCareers 支持团队

    1. support@efinancialcareers.com

    Senior Executive, Service Excellence and Learning Development (Contract)

    17-Sep-2024
    Resorts World at Sentosa Pte Ltd | 40948 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Job Summary

    The individual must possess a passion for championing service excellence. He/she is supporting the hotel's learning and development function and will be committed to cultivating a strong service culture with the hotel division.

    Primary Responsibilities

    • Involved in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests' feedback)
    • Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
    • Conduct and facilitate learning tours
    • Manage the day-to-day Learning & Development administration and operations
    • Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
    • Co-owns/develop customized learning roadmaps and content with the Corporate L&D team
    • Assist with preparing learning materials such as presentations and guidelines
    • Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
    • Create, maintain, and monitor the progress of learning and coaching plans
    • Other ad-hoc duties as assigned

    Requirements

    • Effective communication and interpersonal skills
    • Fast learner with strong time management skills to meet deadlines
    • Detail-oriented and well-organized in a dynamic work environment
    • Possess a can-do attitude
    • Comfortable working independently and in a team
    • Comfortable with public speaking
    • Proficient in Google and Microsoft Office products such as Excel and PowerPoint

    Assistant Manager - Training (Alabang)

    12-Sep-2024
    IGT Technologies Philippines, Inc. | 40540 - Muntinlupa City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    IGT Technologies Philippines, Inc.


    Job Description

    JOB PURPOSE:

    The purpose of this role is to supervise and develop a training team – may be covering both Process and Language – together with managing and ensuring that operational and client metrics are supported in training.

     

    QUALIFICATIONS:

    • Graduate of any Bachelor’s degree with at least 2-3 years of working experience in a BPO/Call Center - customer service/sales/travel is required.
    • Preferably with 3-4 years of experience in Sr. Trainer / Assistant Manager specializing in BPO Training & travel related process and applications.
    • Amenable to work onsite in Alabang, in a flexible shifting or rotational schedule within 24/7 work hours.

     

    JOB RESPONSIBILITIES:

    • Managing day to day activities pertaining to liaison with different departments for TNI, communication and follow up
    • Responsible for selecting, training, developing, and managing performance of professional and direct/indirect reports
    • Perform periodic assessment of classroom/facilitation skills of direct reports
    • Develop and manage project work plans and timelines
    • Management of periodic training reports
    • Deliver NHT or Refresher courses

    Training Manager [Up to SGD$3,500]

    9-Sep-2024
    Farmhouse Legend Pte. Ltd. | 40378 - Bukit Merah, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Farmhouse Legend Pte. Ltd.


    Job Description

    Job Description

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines
    • Obtain training and perform duties in Service and Kitchen Department
    • Lead by example by demonstrating exemplary professionalism
    • Attend to guests’ needs and complaints promptly and politely.
    • Recommend improvements to Management where appropriate
    • Resolve all potential service failure issues
    • Consistently monitor individual performance and progression with your superior and management.
    • Provide support as needed in various departments
    • Execute any duty that may be assigned from time to time by the Management

    Requirements

    • Applicants must possess at least degree in any field.
    • Applicants with no experiences is welcomed to apply
    • Highly motivated and willing to learn
    • Strong positive mentality
    • Customer-oriented, excellent interpersonal and communication skills
    • Possess good initiative and leadership skills.
    • On-the-job training provided
    • 5.5 days’ work week
    • Able to work on weekends and PH

    Human Resource Executive

    2-Sep-2024
    The Better Kompany Pte Ltd | 40002 - Bukit Merah, Central Region
    This job post is more than 31 days old and may no longer be valid.

    The Better Kompany Pte Ltd


    Job Description

    Qualifications & experience

    • Proven experience in HR role.
    • Excellent communication and interpersonal skills.
    • Strong organization and multitasking abilities.

    Tasks & responsibilities

    • We are looking for a highly effective Human Resource Senior Executive to join our team! If you think you are better than most of your peers, come hit us up.
    • TBK is a holding company for kiosk and small format F&B brands located in the shopping malls. It is made up of dynamic team that is quickly growing.
    • Candidate should have experience in Hiring, Payroll, Licensing/Permits, Retention, staff management etc.
    • Backend system using Infotech and Mednefits.
    • Candidate should be highly independent, resourceful, adaptable, driven and a team player. Extroversions, creativity and high energy would be a good bonus. High performance would be greatly rewarded.
    • Prior F&B company experience will be a bonus along with experience in setting up backend HR structure and systems.
    • We believe in a people first culture and are looking for like minded individuals to join us on this incredible journey that promises to be highly rewarding for everyone.

    Benefits

    • Medical Benefits
    • Wellness Benefits
    • Annual Leave
    • Birthday Leave

    Human Resources Trainee (Indonesian Citizen Only)

    2-Sep-2024
    Capella Ubud | 40019 - Ubud, Bali
    This job post is more than 31 days old and may no longer be valid.

    Capella Ubud


    Job Description

    Hotel Overview

    Nestled in the lush forests of Bali, the tented camps of Capella Ubud reflect a unique balance of tranquility and adventure. Designed by architect Bill Bensley, the refined camp sets to elevate one's experience with Bali's untouched natural surroundings.

    Capella Ubud, Bali is a place where you can bring your purpose to life through your work, creating a meaningful experience and service for our guests. You will work with an award winning company, certified as a Great Place to Work.

    Position Overview

    The Human Resources Intern duty is to see that given tasks are carried out in line with service standards while comprehending the brand and product in order to complete tasks. The Human Resources Intern will receive daily training on all important responsibilities within the sub-divisions. The individual will collaborate closely with teammates from other departments, as well as leaders, and will have direct contact with our guests/colleagues.

    The Human Resources Intern is to assist Human Resources functions to include recruiting, training, wage survey, filing, compliance with statutory requirements and the execution of employee relation activities, while learning the complexities of a Generalist role. Ensuring that the highest level of confidentiality is well maintained. Ensuring that all the works following standards, complete, on timely manners and supported with back up.

    The Role

    • To fully support the Company's values and culture to ensure guest satisfaction.
    • To be fully familiar with the Capella Culture & Service Philosophy, Human Resources Audit Standards and to follow these standards of service at all times.
    • To maintain a high guest service focus by approaching your job with the guests always in mind and being proactive in a timely manner towards their needs and requests.
    • To have a positive impact and take initiative while working closely with the team.
    • To maintain a high standard of appearance and personal hygiene at all times by adhering to the Capella Ubud, Bali Grooming Standards.
    • To report to duty punctually and consistently.
    • To have a complete understanding of and adhere to the resort's policy relating to fire, hygiene, health and safety and take necessary action when required.
    • To provide guests with friendly, efficient, accurate and polite service at all times.
    • To be flexible, responding quickly and positively to changing requirements including the performance of tasks requested of you in line of the training schedule.
    • To be able to coordinate with other departments when necessary ensure to maintain a strong relationship with the team.
    • To take direction from and carry out any requests by management in conjunction with work.
    • To always provide guests an enjoyable and memorable experience.
    • To be able to deal with situations as they occur and redirect guest complaints in a professional manner and involve Supervisors, Director of Human resources when necessary.
    • To attend and actively participate monthly communication meetings.
    • To keep excellent relationships with team, peers, and all other teammates of the camp.
    • To be able to work closely with key departments in arranging the inquired requests from guests such as Purchasing, Finance, Sales & Marketing, Front Office, Housekeeping, Engineering, F&B and Spa.
    • To ensure the Heart of the House area is clean and ready for welcoming the guests at all times.
    • To ensure sufficient supply is available for daily operations and all stakesholder enquiries.
    • To provide a personalized warm welcome to all stakesholder arriving at the camp.
    • Have a thorough understanding of all front and back of the house features, camp facilities and service amenities as well as emergency protocol in order to orientate colleague effectively.
    • Plan and communicate special occasions set ups and or requests (e.g. birthdays, welcome to work, cleaning blitz, and anniversary celebrations). Recognise and extend warm welcome to all stakesholder and maintain strong relations.
    • Engage in meaningful conversation with stakesholder on their comfort, working experience preferences, and provide suggestions to enhance working experience. Log the information gathered under the appropriate system.
    • Report any service 'glitches' and report it under the appropriate system, resolve the issue as guided by your trainer and ensure that corrective actions and service recovery follow ups are action upon in a timely manner.
    • Perform administrative duties which includes but not limited to; assisting to colleagues' requests via emails and telephone calls, providing support to teammates.
    • Maintain a positive and harmonious relationship with the teammates and other departments.
    • Attend training sessions and provide suggestions or feedbacks to supervisors or managers for operational improvement.
    • Maintain strict compliance to all departmental policies, work place safety and security procedures set by the camp.
    • Ensures that working area is kept organized and clean at all times.
    • Perform other duties or responsibilities that are reasonable as assigned by your immediate supervisor or manager.

    Talent Profile:

    • An active student that enrolled in a College or University preferably in Hotel/Hospitality Management or Business Management/Psychology/Law.
    • Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relations
    • Very good command in spoken and written English, additional languages will be an advantage
    • Great attention to detail and accuracy with the ability to multitask and prioritize
    • Possess a great communication skill
    • Good conflict resolution skills with decision making and judgmental skills
    • Flexible regarding work schedules
    • Strong email etiquette
    • Proficiency in Microsoft Office Software: Word, Excel, and Power Point, Canva and Photoshop

    *Kindly be informed that only shortlisted candidates will be notified.

    Training Manager

    31-Aug-2024
    Shangri-La Mactan, Cebu | 39881 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for a Training Manager.

    As a Training Manager, we rely on you to:

    • Plans, organizes, monitors, coordinates and conducts training activities effectively in order to upgrade the performance of employees to meet the hotel standard.
    • Assists in implementation of systems and programs in employee relations and revenue generation, thereby assisting the Director of Human Resources in accomplishing hotel and department goals and objectives.
    • Develops training plan and internal training programs for general skills, knowledge, languages, and areas for improvement based on the result of training need analysis and revise when needed.
    • Obtains structured feedback from participants of major training programs
    • Monitors training expense within budget.

    We are looking for someone who:

    • Has a passion for people 
    • Preferably has a degree in Human Resources Management and a Certified Trainer
    • Preferably possesses relevant experience in a luxury hotel
    • Has good communication and people management skills
    • Communicates and writes with fluency in English (as well as the local language)
    • Has strong organizational skills with ability to multi-task
    • Has solid understanding of human resources processes and procedures
    • Enjoys interacting with people
    • Is a critical thinker and a problem solver
    • Able to communicate priorities and drives business results

    If you are the right person, what are you waiting for? Click the apply button now!

    Training Manager [Up to SGD$4,000]

    26-Aug-2024
    Nong Geng Ji GWC Pte. Ltd. | 39559 - Singapore River, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Nong Geng Ji GWC Pte. Ltd.


    Job Description

    Job Description:

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines
    • Obtain training and perform duties in Service and Kitchen Department
    • Lead by example by demonstrating exemplary professionalism
    • Attend to guests’ needs and complaints promptly and politely.
    • Recommend improvements to Management where appropriate
    • Resolve all potential service failure issues
    • Consistently monitor individual performance and progression with your superior and management.
    • Provide support as needed in various departments
    • Execute any duty that may be assigned from time to time by the Management

    Requirements:

    • Applicants must possess at least degree in any field.
    • Applicants with no experiences is welcomed to apply
    • Highly motivated and willing to learn
    • Strong positive mentality
    • Customer-oriented, excellent interpersonal and communication skills
    • Possess good initiative and leadership skills.
    • On-the-job training provided
    • 5.5 days’ work week
    • Able to work on weekends and PH


     

    training executive

    20-Aug-2024
    GREEN DESTINY CONSULTING PTE. LTD. | 39080 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    GREEN DESTINY CONSULTING PTE. LTD.


    Job Description

    Experience ;

    1. 1 year of F & B work

    2. Does some supervising of Peers

    3. Enjoying customers service

    Personal traits:

    1. Process good attitude of Quality at all times

    2. Hardworking and able to adapt with shift work and long hours

    3. Good team member at F & B Environment

    4. Want to learn daily

    Manager-in-Training

    18-Aug-2024
    Soup Holdings Limited | 39003 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Soup Holdings Limited


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

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