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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

King Power Hotel Management Co., Ltd.

Job Description

• Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.

• Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.

• Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

Figment Collections

Job Description

BEST OF BEST PTE. LTD.

Job Description

HR Power Solution Recruitment Co., Ltd.

Job Description

Responsibilities:

• Overseeing day-to-day operations
• Maintaining P&L cost and expenses within budget
• Ensuring employees work productively and develop professionally
• Recruiting and training new employees with assistance from the HR department
• Evaluating and improving operations and financial performance
• Directing and executing the employee assessment process
• Preparing regular reports for upper management
• Reporting regularly to upper management
• Providing solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)
• Ensuring staff follow health and safety regulations
• Project Management

Qualifications:

• Bachelor's degree in any field
• Minimum 1-2 years of experience
• Good command of English (preferred)
• Able to work under pressure and flexible with time
• Strong multi-tasking and time-management skills, with the ability to prioritize tasks
• Quick problem-solving capabilities
• Basic understanding of business concepts will be considered a plus.

The Wina Resort

Job Description

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

Holiday Inn Singapore Atrium

Job Description

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms.  It is strategically located at the fringe of the city, Chinatown and the Singapore River, served by Havelock MRT right at its doorstep.  

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community. 

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues.  Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned.  You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration. 
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.  

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Assist the Director of Hotels in all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Implement productivity and efficiency initiatives and ensure that team members are enrolled for training. Participate and contribute to hotel innovation projects to enhance guest experience and improve operational efficiencies
• Update SOPs to align operational strategies with corporate guidelines
• Mentor team members in product knowledge and delivery of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Track guest satisfaction scores and investigate service lapses to maintain high standards of service to guests
• Assist in tracking of maintenance plans and conduct internal checks to ensure that safety measures are operational and up to date
• Collaborate with all stakeholders to maximize room occupancy and revenue
• Contribute to effective cost management and resource planning including hiring, rosters, and placements, so that financial targets are achieved for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 3 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading a large hotel team encompassing front office, call center, housekeeping, guest services and concierge
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

TST Holdings Corp.

Job Description

Responsibilities:

• Trains, cross–trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Supervises workload during shifts.
• Evaluate the job performance of each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
• Reviews and completes credit limit report.
• Works within the allocated budget for the front office.
• Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
• Enforces all cash handling, check-cashing, and credit policies.
• Conducts regularly scheduled meetings of front office personnel.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Upholds the hotel’s commitment to hospitality.
• Prepare performance reports related to the front office.
• Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.
• Monitor high-balance guests and take appropriate action.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
• Prepare revenue and occupancy forecasting.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
• Monitor all V.I.P.’s special guests and requests.
• Maintain the required pars level of all front office and stationery supplies.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Perform other duties as requested by management.

Requirements:

• Proven work experience as a Front desk manager or Reception manager
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Must be able to work a flexible schedule and be “on call” for weekends, emergencies or for anyone who “call’s off” of a scheduled shift. 
•  Prefer at least five (5) years of related experience with a minimum of one (1) year front desk supervisory experience 
• Prefer at least one (1) year of experience handling cash, accounting procedures, and general administrative tasks 
• Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time 
•  Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities 
• Must display very good organization and time management skills 

TST Holdings Corp.

Job Description

Duties and Responsibilities:

• Develop, implement and evaluate policies and procedures for the operation of the department or establishment
• Prepare budgets and monitor revenues and expenses
• Participate in the development of pricing and promotional strategies
• Negotiate with suppliers for the provision of materials and supplies
• Recruit and supervise staff, oversee training and set work schedules
• Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
• Resolve customer complaints.
• Assist the Operations Manager in his day-to-day operations.
• Assigns duties and observes performance to ensure adherence to hotel policies and established operating procedures.
• Provides training to staff.
• Acts as the hotel’s public relations director and promotes the property within the hotel industry, local community, and trade associations.
• Monitor the guest feedback on Trip Advisor, OTA’s, etc., and hotels GSTS and RSTS surveys.
• Receives and resolves or assists the Operations Manager in resolving guest complaints and service recovery process.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Review employee performance and conduct personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flows sheet, guest floor limit, AR aging reports, Direct billing, etc.
• Assisting the Operations Manager during morning meetings or conducting the morning meetings in the absence of the Operations Manager.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Ensures the objectives and goals of Hotel and property owners work together to achieve brand positioning and success.
• Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Assist Operations Manager in key property issues including capital projects, customer service, and refurbishment.
• Assist the Operations Manager in wage scale surveys and ensure employee wages are followed by the company and industry salary guidelines.
• Performs daily, weekly, and monthly property inspections.
• Ensures property, grounds, physical plant, and work areas are maintained to standard.
• Builds strong working relationships and communications with hotel staff, and other departments to ensure maximum operating effectiveness and fulfillment of special event needs.
•  Cover shifts in all departments as scheduled by the Operations Manager.
• Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status reports to Operations Manager.
• Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
• Performs sudden audits on rooms and other operating areas.
• Provide effective leadership to hotel team members.
• Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
• Ensures effective, timely, and accurate communications flow about hotel policies and procedures.
• Assist the Operations Manager in all aspects of business planning.
• Must be available 24/7 in case to respond to any guest or employee emergencies.
•  Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
• Assisting in sales as and when required and developing strong sales prospects.
• Respond to audits to ensure continual improvement is achieved.
• Completes daily ship inspection/walk through to generate daily work list and follows up to ensure tasks are completed;
• Displays leadership and maintains professional presence.
• All Other duties as assigned by the Operations Manager or Management.

Requirements:

• Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management;
• Business degree may be considered with management and hospitality experience;
• Minimum 5 years management experience at a full-service hotel or resort.
• Strong organizational skills and excellent verbal and written communication skills (English);
• Proficient in Microsoft Office;
• Available to travel and work a flexible schedule including long days for extended periods of time.

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 20 September 2024
• Expected salary: $3,500 - $4,500 per month

SHINNING CRYSTAL ENTERTAINMENT PTE. LTD.

Job Description

Private Advertiser

Job Description

Job Title: Operations Manager for Social Resorts

Location: Thailand

Company: Socialtel

We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of our social resorts in Thailand. The ideal candidate will be a strategic thinker with a passion for hospitality and sustainability, capable of managing multiple properties and leading a diverse team.

Key Responsibilities:

• Manage and oversee daily operations of multiple resort properties, ensuring smooth and efficient operations while maintaining high standards of service.
• Lead, mentor, and develop resort staff to ensure optimal performance and guest satisfaction. Foster a positive and collaborative work environment.
• Ensure exceptional guest experiences by implementing and maintaining high service standards. Address and resolve guest concerns and feedback in a timely manner.
• Monitor and manage the resorts' budgets, financial performance, and cost control measures. Prepare and analyze financial reports and implement strategies to achieve financial goals.
• Promote and integrate sustainable practices within resort operations. Develop and implement programs that support environmental and community-focused initiatives.
• Establish and maintain relationships with vendors and suppliers to ensure the quality and cost-effectiveness of goods and services.
• Ensure all resort operations comply with local regulations, health and safety standards, and company policies.
• Collaborate with the marketing team to develop and implement strategies that enhance the resort's visibility and attract guests.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field. A Master’s degree or relevant certifications is a plus.
• Minimum of 5 years of experience in hospitality management, with at least 2 years in a managerial role overseeing multiple properties or resorts.
• Strong leadership and interpersonal skills, excellent organizational and problem-solving abilities, and a deep understanding of resort operations.
• Fluent in English; proficiency in Thai is highly desirable.
• Passionate about sustainability, excellent communication skills, and a commitment to providing outstanding guest experiences.
• Between thirty to forty years old
• Able to travel to Thailand (with valid passport)
• Able to start ASAP

What We Offer:

• Competitive salary and benefits package
• Relocation package: flight tickets, staff meal, and accommodation
• Work Visa and Work Permit 
• Opportunities for professional development and career growth
• A dynamic and supportive work environment
• The chance to work in some of Thailand's most beautiful and social resorts

How to Apply:

Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to recruitment@destination-group.com. Please include "Resort Operations Manager Application" in the subject line.

T ONE GROUP VENTURES INC

Job Description

About the role

Join the dynamic team at T ONE GROUP VENTURES INC as a Hotel Manager. This full-time position based in Boracay will play a crucial role in overseeing the smooth running of hotel operations and the food and beverage (F&B) department. Leverage your expertise in the Hospitality & Tourism industry to ensure exceptional customer service and drive business growth.

What you'll be doing

• Manage all aspects of hotel operations, including rooms, front desk, housekeeping, and maintenance
• Oversee the performance and efficiency of the F&B department, including restaurants, bars, and catering
• Develop and implement strategies to enhance guest satisfaction and revenue generation
• Monitor and analyse key performance metrics to identify opportunities for improvement
• Ensure compliance with all relevant laws, regulations, and company policies
• Lead, motivate, and develop a team of hotel and F&B professionals
• Foster a positive work culture and promote teamwork and collaboration

What we're looking for

• Minimum of 5 years of experience in a similar Management role within the hospitality industry
• Demonstrated expertise in hotel operations and F&B management
• Strong leadership, problem-solving, and decision-making skills
• Excellent customer service orientation and the ability to deliver exceptional guest experiences
• Proficient in budget management, financial analysis, and cost control
• Proven track record of driving operational efficiency and revenue growth
• Effective communication and interpersonal skills to engage with diverse stakeholders
• Familiarity with industry trends, best practices, and regulatory requirements
• Willing to relocate in Boracay, Philippines

What we offer

• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Collaborative and supportive work environment

Okada Manila

Job Description

I. MAJOR RESPONSIBILITIES AND DUTIES:

1.1 Taking directions and instructions from a designated individual, responsible for planning, organizing and managing all activities required to successfully implement assigned projects and achieve the project’s goals and objectives. These projects are medium-sized in nature and may become bigger and more complex as more experience is gained.

1.2 Ensures that project activities are properly coordinated with relevant project stakeholders in a timely manner. This includes, but is not, limited to the following:

1.2.1 Vendor presentations

1.2.2 Requirements gathering

1.2.3 Project meetings with Strategic Marketing Team, relevant project stakeholders and vendors

1.3 Prepares and sends Project Status Reports and project communication efforts in an accurate and timely manner to relevant project stakeholders.

1.4 Prepares, updates and manages repositories of project documentation and artefacts such as minutes of the meeting, task list, etc.

1.5 Coordination and acquirement of project document sign-offs such as Change Request documents, Request for Payments (RFP) and relevant project documentation.

1.6 Helps Project Coordinators in fulfilling tasks assigned; guiding other team members how to methodically follow the project management process and other relevant processes that drive a project.

II. JOB SPECIFICATIONS:

Educational Requirement

• Preferably college or higher education.
• Formal trainings in project management and related topics would be advantageous.

Experience Requirement

• At least 5 years of professional experience, project management related experiences highly regarded.
• Preferably has experience in an integrated resort or an equivalent environment, with operational knowledge & experiences.
• Preferably has managed at least 2-3 small to medium-sized projects.
• Preferably has undergone relevant Project Management training(s), or relevant LEAN practice training/s

Leadership Skills:

• A self-motivated team member who can work cooperatively and effectively with others, within and outside the organization.
• Can understand and execute tasks and priorities based on the direction from the Senior Management.
• The ability to listen, execute tasks as instructed and multitask.
• Flexible and always ready to work closely with different stakeholders including different project team members while assigned to simultaneous projects.
• Can lead & motivate a Project Team to achieve a common goal while closely working with different business stakeholders up and down the ranks.

Technical Skills:

Solid understanding and knowledge in the use of different project management tools, applications and techniques like:

MS Project, SharePoint and equivalent.

Project scheduling, task dependency in project management, work breakdown schedule, critical path analysis, process workflows

MS Office applications like Word, Excel and PowerPoint

CAD competency is desirable.

Other Skills:

• Above average communication skills.
• Proficiency in both spoken and written English.
• Knowhow in other languages is an advantage but not an absolute necessity.
• Process and people oriented. A team player.
• Always ready to wear multiple hats when needed; going beyond expectations in order to achieve the project’s goals when needed.

Millennium & Copthorne International Limited

Job Description

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Solaire Resort & Casino

Job Description

POSITION SUMMARY

Shift Manager, Premium Services is responsible for providing supervision to the day-to-day operation of the Player Development Team while working closely with other departments to provide excellent services and unforgettable gaming experiences to our VIPs.

DUTIES AND RESPONSIBILITIES

• To oversee and give support to the overall operations of the department during each work shift.
• To conduct a briefing to relate general or operational information or any new instruction to the hosts.
• To assign job tasks with guidance to hosts on assigned locations.
• Identify potential players to build up a good rapport to drive incremental visitations to our venue. 
• Monitoring and approving complimentary items offered to players in accordance with company guidelines and policy.
• Proactively resolves any guest issue that arises, including the coordination of departmental assistance when necessary.
• To assist with providing solutions and service recovery regarding guests’ concerns and important issues raised by on-floor hosts.
• To initiate ideas to improve operation workflow, collection of customer data, procedures, and human contact.
• Cohesive relationships with other departments – maintaining professional and correct communication with other staff.
• To monitor Hosts accomplishment with their daily KPIs (Key Performance Indicator).
• To ensure hosts provide a high standard of customer service that exceeds customers’ expectations through anticipating, attentiveness, and responding to customer’s needs and problems with urgency and displaying friendliness and courtesy. 
• Gathers feedback from patrons to enhance the development of new events and other incentives in the property and promote in-house programs and promotions, as well as assist Event & Promotion in the execution of events & promotions.

Atlantis Dive Resorts and Liveaboards, Philippines

Job Description

Atlantis is a leader in the dive resort and liveaboard industry in Asia with a great reputation (as is evident on trip advisor and other review sites). We have consistently set trends and standards for the last two decades and work tirelessly to provide the ultimate scuba diving vacations for our guests. “Arrive as a guest, leave as a friend”.

The Position

The position will be based on our liveaboard, The Atlantis Azores.

The Cruise Director provides world class diving and dive course opportunities and experiences for our guests in a profitable way while never compromising safety; delivers first class liveaboard experiences for our guests; conducts all dive operations in a manner which protects our environment; and leads and controls all day to day guest operations.

Education

• Any business or hospitality management related course

Experience

• Two (2) years experience of liveaboard experience 
• Four (4) years experience leading or supervising a team
• At least 150 certifications to different levels
• At least 750 logged dives
• Dry dock experience (preferred)

Knowledge & Skills

• Thorough understanding of liveaboard operations and guest service
• Must possess professional demeanor with the ability to resolve customer complaints and staff issues in a positive manner
• Have exceptional guest care and people skills
• Good mechanical and engineering knowledge
• U/W Photo or Video skills (preferred) 
• Speak and write fluent English and additional languages (preferred)
• Should be very flexible and physically able to work a minimum of 12 hours per day on a 8 weeks on / 2 weeks off schedule

License and Certifications

• SSI OWSI (or higher) with Nitrox
• Crowd & Crisis Management
• ISM Certificate
• SIRB

Benefits

• Long term career with stable market leader
• Staff Incentive Scheme
• Access to an extensive in house training program
• 8 weeks on / 2 weeks off with pay
• Convertible to Cash 5 days Sick Leave (following one year of service)
• Free meal program while at work
• In-house medical assistance that covers you, your spouse and children below 18 years old (following one year of service)
• Access to a Staff Association that provides financial assistance to staff through loans with minimal interest.
• Discounts on all resort services
• Diving and dive career development
• Generous Tip Pool Scheme

How to apply

Please send your application to: career@atlantishotel.com or hr@atlantishotel.com

Your application must include:

• Your Resume
• Recent Photo
• Salary History and expectations
• At least two verifiable work reference email addresses and contact details

Jackson Grant Recruitment Co., Ltd.

Job Description

Client Services Manager - Hotel and Manufacuring (Hatyai Based)

Our client, a leading facilities services provider with a strong national presence, is seeking an experienced Client Services Manager, ideally with a background in hotel or hospitality management, with preferred experience in housekeeping and HR general administration.

In this pivotal role, you will be responsible for overseeing client services in Southern Thailand, driving exceptional client satisfaction and profitability. You will lead a team dedicated to delivering outstanding service, ensuring operational excellence.

Responsibilities:

Client Management:

• Oversee client accounts to ensure exceptional satisfaction and profitability
• Ensure service delivery aligns with client agreements and company standards
• Identify and pursue opportunities to expand client relationships and drive revenue growth
• Address and resolve client complaints promptly to maintain strong relationships
• Monitor and ensure service quality meets client expectations

• Collaborate with internal teams, including sales and support, to optimise service delivery and revenue
• Manage invoicing processes and ensure timely collection of fees
• Maintain service quality standards in accordance with service level agreements (SLAs)
• Expand the client base by acquiring new clients and managing their onboarding effectively

• Lead and motivate the client services team, providing training and support to ensure high performance
• Oversee the work environment and address any issues related to staff satisfaction and performance
• Coordinate with HR and training departments to facilitate employee development and adherence to company policies

• Collaborate with research and consulting teams to enhance service offerings and improve client satisfaction
• Partner with marketing to refine product proposals and training programmes for client managers
• Utilise CRM and FM software to support client management and service delivery
• Optimise resource allocation based on client needs and operational efficiency
• Contribute to continuous improvement initiatives within the department

• Ensure compliance with safety regulations for all employees and contractors under your management
• Promote a safe work environment and proactively address safety concerns
• Report and manage near-miss incidents and unsafe conditions effectively
• Ensure all team members receive necessary training on health, safety, quality, and environmental standards
• Regularly review and update safety practices to maintain a safe and compliant work environment

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years of experience in client services or hospitality management, with a strong track record in managing service delivery and client relationships
• Excellent communication skills in both English and Thai
• Proven ability to enhance client satisfaction and effectively manage accounts
• Demonstrated passion for exceptional client service and a solid background in hospitality management

Ajumma's Private Limited

Job Description

Job Responsibilities

• Team Supervision: Oversee daily operations and support staff to ensure smooth service.
• Customer Service: Ensure guests receive excellent service and handle any complaints professionally.
• Staff Scheduling: Create and manage staff schedules to ensure proper coverage during shifts.
• Inventory Management: Monitor inventory levels and assist with ordering supplies and ingredients.
• Training Staff: Assist in training new employees and ongoing staff development.
• Monitor Performance: Support and evaluate team performance, offering guidance when needed.
• Cash Handling: Oversee cash management and ensure accurate financial transactions.
• Problem Solving: Resolve operational issues quickly and efficiently to maintain service standards.

Job Requirements

• Experience: Previous experience in a supervisory or management role in a restaurant is preferred.
• Leadership Skills: Proven experience in leading and managing a team.
• Customer Service: Strong focus on delivering excellent customer service.
• Communication: Clear and effective communication skills with both staff and customers.
• Organizational Skills: Ability to multitask and stay organized in a fast-paced environment.

TALENTVIS RECRUITMENT (THAILAND) CO., LTD.

Job Description

we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a general manager who’s a born leader. This person should have experience in overseeing operations as well as luxury service to customer. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the general manager should be driven by a desire to lead our business to maximum productivity and efficiency.

Responsibilities:
 

• Provide heartfelt service and create personal experiences in line with our customer experience strategy and brand standards 
• Manage the day-to-day operations when performing Experience Leader shifts including the delivery of the customer experience, follow-up on maintenance needs and ensuring a safe environment where members and team members love spending time.
• Manage day-to-day operations of customer service team to exceed the expectations of members and guests.
  Recruit, develop, motivate, deploy and retain high performing team members.
• Further develop and implement customer service strategy and manage associated budgeting and on time reporting
  Ensure all interactions are warm, queries are answered and feedback handled effectively.
• Ensure all areas and equipment are safe and clean and that the club’s appearance reflects the highest standard throughout the  common areas.
• Escalate any issues or faults requiring a technical fix and resolve quickly.
• Manage the day-to-day delivery of the customer experience creating an environment where members and team members love spending time in the club.
• Provide training on customer touchpoints and interactions in club.
• Ensure the club’s appearance reflects the highest standard throughout the common areas.
• Advocate safety and ensure an overall safe environment for Customer and team members.
• Coach, develop and motivate the reception and operations team to achieve agreed targets.

Requirement:
 

• Bachelor’s degree (or equivalent) in business management or related field
• have 8+ years of relevant experience, a neat-freak reputation, flexibility to work a non-traditional schedule and willing to support in an emergency situation.
• Have experience background manage service team form Luxury Hospitality, Luxury Club or VIP Lounge  
• Very Good Communication in English 
• Strong in resole the problem 
• Strong mind set in Service mind
• Strong in team management

Frontline Source and Allied Services Inc.

Job Description

• College Graduate
• At least 1 year experience as a manager 
• Overseeing team members in a certain department to ensure it performing effectively.
• Creating and implementing business strategies.
• Delegating tasks to team members.
• Conducting performance reviews.
• Making decisions for their department.
• Acting as a line of communication with high-level executives.
• Accomplishing department objectives by managing staff; planning and evaluating department activities.
• Maintaining staff employee orienting, and training employees.
• Ensuring a safe, secure, and legal work environment. 

Kenjin International Pte Ltd

Job Description

Job Responsibility 

• Manage a team Emergency Response Specialist 
• Work closely with the clients to ensure smooth running and operations of site
• Formulate, Review and advice clients on their emergency response plan and procedures as necessary to compliance SCDF requirement
• Work with clients in implementing of fire safety procedures and conduct fire drills, table-top exercise, fire safety briefing and other crisis management campaign
• Plan for preventive maintenance strategies for the above systems to ensure its operation and functionality.
• Conduct regular site inspection and liaise with other team members to  any rectification /repair on critical Life Safety System. 
• Ensure proper and timely submission of documents for compliance to respective regulatory bodies and customer’s requirement
• Ensure KENJIN staff conduct their plan schedule action items accordingly 
• Prepare monthly safety report and update KENJIN management on any discrepancies, findings and improvement area. 
• Review, Design, Develop training plan for KENJIN staff 
• Conduct Response Safety Training for all KENJIN staff
• Ensure all KENJIN Staff carried out their role accordance to proper safety work procedure and free from injury during with routine operation and response situation 

Job Requirement

• Must be a certified Fire Safety Manager (FSM) by SCDF
• MOM WSHO will be advantage 
• At least Diploma / Degree
• Minimum 2- 3  years of relevant working experiences
• Proficient with MS Office 
• Good communication and people management skills
• Pro-active, work with minimum supervision, independent and ability to work under pressure
• Updated on latest regulatory requirements as stipulated by the governing authority

Renaissance Koh Samui Resort & Spa

Job Description

Accor Asia Corporate Offices

Job Description

Rat Pack LC Limited

Job Description

About the Role

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

THE ORIENTAL HOSPITALITY AND RESTAURANT MANAGEMENT SERVICES INC.

Job Description

Job description

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role

1969 Business Suites

Job Description

Dusit Thani Hotel

Job Description

Qualifications & experience

• Preferably Licensed Mechanical Engineer
• With at least two (2) years experience in related capacity from the hotel industry

Tasks & responsibilities

• General supervision of all Engineering activities during his shift.
• Supervises, directs and coordinates all mechanical and electrical repairs, as well as ground and building maintenance and safety.
• Keeps all hotel machinery operating efficiently and attends to complaints of other departments.
• Makes decisions in case of emergencies, major breakdown and the like during his shift and whenever authorized or directed by his superior.
• Assists while supervising, in any major plant operations such as boilers, chillers start up or shut down as needed.
• Performs other related duties and special projects as may be assigned by the immediate superior from time to time.

Spacious Bali (Villa Management)

Job Description

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang
  • Selasa: Pagi, Siang
  • Rabu: Pagi, Siang
  • Kamis: Pagi, Siang
  • Jum'at: Pagi, Siang
  • Sabtu: Pagi, Siang
  • Minggu: Pagi, Siang
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 25 September 2024
• Gaji yang diinginkan: Rp4,000,000 - Rp5,500,000 per bulan

Marriott Hotel Manila

Job Description

Private Advertiser

Job Description

Out hotel in Boracay is currently looking for a Hotel Manager!

JOB RESPONSIBILITIES

• Set top-of-the line standards for the services offered by the hotel 
• Ensure that all hotel functions in Front Office, Housekeeping, Guest Services, Food & Beverages, Security, etc.  are performed within the agreed service level agreement and will satisfy the guests
• Coordinate with the support groups including Marketing, Project Development, Engineering, Finance, etc. on the needed services for the hotel
• Consistently improve the services of the hotel by benchmarking with other hotels within the area and innovating possible services to be offered to the guests

JOB QUALIFICATIONS

• Must have at least five solid years of experience as Hotel Manager
• Familiar with the standards of Front Office, Housekeeping, Guest Services, and other services offered by the hotel
• Excellent communication skills, presentation skills, and customer service skills 
• Preferably a local of Boracay or is willing to relocate to Boracay

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Salary:     Up to $6000

Duration: 1 year contract (renewable)

Location: Bras Basah (walkable distance from Dhoby Ghaut/ Bencoolen MRT)

Working Hours: Monday to Friday, 9am to 6pm



Responsibilities:

Smooth comprehensive office operations

• Lead the SG Admin Team in smooth and comprehensive daily operations. 
• Collaborate closely with support teams (Finance, HR, Procurement, IT). 
• Ensure a conducive and safe workspace through daily checks 
• Manage vendors to maintain a clean and secure workspace. 
• Ensure zero facility downtime and no service disruptions. 
• Continuously optimize systems and workflows, improving work quality.

General Office Daily Operations and Event Support

• Provide backup support on general administrative support, including calendaring meetings, drafting communications, covering the reception desk, ordering pantry and stationary supplies, support on-boarding process, and other administrative tasks. 
• Bookkeeping on transaction records, event expenses, and daily operation budget; exercise office inventory control. 
• Provide event supports, including researching and negotiating with event vendors, working on events logistics, and performing duties required to maintain the smooth running of each event.
• Conduct workplace survey and provide data analysis report 
• Provide general administrative support to certain executives on an as-needed basis. 
• Other admin projects and duties as assigned.

Internal systems and platform implementation

• Extract, integrate, and analyze administrative data to optimize strategies

Office space planning and project management

• Develop office space planning strategies and identify renovation project requirements and other corporate governance items. 
• Design decision-making processes to capture renovation needs from employees. 
• Evaluate project data in line with company policies, industry practices, and local regulations. 
• Communicate project details to upper management and address concerns. 
• Coordinate with design professionals and contractors to meet time, cost, and quality constraints.

Vendor management and procurement

• Source and screen new vendors in collaboration with the procurement team. 
• Manage the bidding process according to project requirements and company policy. 
• Evaluate vendor quotations and recommend contract awards based on quality, delivery, and cost. 
• Review vendor contracts with upper management, legal, and finance teams. 
• Support with procurement and vendor management, sourcing, and invoicing process. 
• Provide transactional support to admin team members across offices, including routing internal signatures, comparing documents, managing internal approvals, and provide status updates on different projects.

Culture communication and branding

• Develop and implement communication and engagement plans to enhance Admin & Workplace brand awareness. 
• Align practices with a multi-cultural environment. 
• Foster brand loyalty and service professionalism.

Budget management

• Work with finance on the budget planning with the priorities of operation such as cross BU charge principles, budget allocation method, and etc. to ensure the operation deliverable 
• Ensure accurate OPEX/CAPEX and accrual records, prompt invoice payment

Travel Desk

• Work with HQ Travel Team on travel policy and guidelines, be able to effectively roll out new initiatives cross BUs in all oversea regions. 
• Lead the overseas Travel Team to support overseas staff's travel enquires, familiar with company booking platform and give clear and correct instruction on time 
• Coordinate with internal team (procurement team/finance/HR) for new vendor onboarding as well as daily operation such as process payment to vendors 
• First point of contact with travel vendors, support employees profile setup, verify invoice, system testing etc.

Requirements:

• Bachelor’s degree in facilities management, business management, or a related field 
• Minimum of 3 years of experience in facility management, general administrative and office event services, or workspace management. 
• Experience providing administrative support in a fast-paced environment. 
• Strong organizational skills and exceptional attention to detail. 
• Ability to independently manage cross-department coordination and execute tasks effectively. 
• High personal integrity, resilience, and a positive attitude. 
• Ability to successfully balance multiple priorities and the capacity to remain calm under pressure.
• Capacity and readiness to work both independently and with a team to meet deadlines and drive tasks to completion. 
• Desire to develop and grow in a continually evolving work environment and be comfortable navigating through new, complex situations. 
• Proactive and possess a willingness to continually improve processes. 
• Strong commitment to providing outstanding service to a diverse group of internal teams and the Company’s vendors.
• Proficient in English and Mandarin as have to liaise with China counterparts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 •  R1435126 (Aw Yu Chen) 

Pirata LC Limited

Job Description

About the Role

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Referral bonus

Red Planet Philippines Services Corporation

Job Description

PURPOSE:

The Cluster Hotel Manager manages a cluster of hotels and ensures their smooth operations
and achievement of business goals. The incumbent directly reports to the Director of Hotel
Operations and is responsible for directing all employee functions of hotel properties, in
accordance with the policies and practices of Red Planet Hotels. The incumbent ensures that
the Assistant Hotel Managers/Hotel Managers oversee the various aspects of the hotel’s daily
operations.

SCOPE OF WORK:

- HOTEL OPERATIONS MANAGEMENT

• Address all complaints in Revinate (ONLINE) for the assigned hotels.
• Manage the hotel’s reputation FIT AND OFFLINE
• Minimize defective rooms by coordination with DHO & PED
• Implement hotel projects and improvement
• Conduct hotel site visits monthly for Metro Manila and quarterly or semi-annual visits
  for Destinations to ensure that the hotels are in good condition.
• Implement customer service improvement initiatives for all hotels.
• Participate actively in promoting and implementing the Preventive Maintenance
  program effectively.
• Conduct room quality check
• Check and validate all month end reports prior to submission to the Director of Hotel
  Operations.
• Check the overall cleanliness of the hotels
• Inspect individual assets and conduct property inspections to ensure quality
  standards are maintained according to corporate guidelines, and ensure that the
  Hotel Managers prepare and implement relevant action plans
• Involve in the establishment and monthly review of the corporate standards (Risk
  Management) with the management team regarding the procedures for fire, riot,
  extortion and cash security. Ensure safety and security in the Hotels conform to
  corporate and local requirements.
• Analyze the Daily Morning report following up on any discrepancies immediately.
• Attend cluster meeting updates every week or when necessary
• Use various systems in the property with mastery of the different capabilities of each
  module.
• Ensure retail areas are leased and conform to RPH brand standards and market
  demand.
• Supervise all service providers and check if all service agreements if updated
• Support the Acquisition / Development team by providing operation data/market
  analyses.
• Handle, train, and assist pre-opening properties.
• Supervise maintenance and all renovation efforts.
• Connect with contractors and suppliers
• Monitor performance and provide training for employees
• Partner with the assigned representative of manpower agencies for the supervision
  of all outsourced employees

- PEOPLE AND TEAM MANAGEMENT

• Assist in hiring and training of new Assistant/Hotel Manager
• Monitor staff performance and provide guidance when needed.
• Provide leadership to create an environment, which embraces a ‘caring’ approach to
  the hospitality experience, business practices, and the local culture within the
  workplace.
• Act as a model for a professional image and etiquette for associates to follow.
• Oversee all the Assistant/Hotel Managers and ensure clear communication
• Promote and lead the RPH style of work and the mobilization of all associates to
  practice the RPH Associates process of doing business.
• Ensure that every hotel conducts a full education and training pre-budget plan
  developed to maintain the highest standards of operational service delivery, product
  standards, and associates' expertise.
• Promote, implement, and educate all associates on corporate policies, procedures,
  and performance standards.
• Participate, support, and follow correct recruitment practices to ensure that the right
  ‘talent’ is hired and that employment practices are followed in accordance with the
  local labor requirements.
• Promote and participate in the property’s education and training program

- FINANCIAL MANAGEMENT

• Analyze the Financial Statement and P&L and be cognizant of the relationship of
  costs/expenses and revenue.
• Participate in the preparation of the Annual Business Plan, Capital and Operating
  Budgets, Pre-opening Budgets and ensure adherence with corporate guidelines and
  management contracts for the assigned hotels.
• Control costs and expenses while maximizing revenue thus achieving optimum
  profitability.
• Monitor financial performance to ensure profitability.
• Implement cost-saving measures where appropriate.
• Maximize room and other revenue for all hotels
• Prioritize capital expenditure requirements

- HOTEL OPERATIONS AND REPORTING

• Update during hotel inspection including improvements through a PowerPoint
  presentation or similar tools
• Review all HMs reports prior to submission to the Director of Hotel Operations.
• Prepare and submit monthly updates for 1 room 1 day report
• Prepare and submit monthly updates for the room revenue strategies.
• Prepare and submit monthly updates for the other revenue strategies
• Prepare and submit monthly updates for the cost per room sold
• Prepare monthly updates for Revinate
• Monitor the Revinate feedback of the hotels
• Prepare and submit Risk Management updates
• Prepare and conduct Hotel Audit reports monthly

QUALIFICATIONS:

- REQUIREMENTS

• Candidate must possess at least a bachelor’s/college degree, postgraduate
  diploma/master's degree in hospitality/tourism/hotel management, business
  studies/administration/management or equivalent.
• Required language(s): English, Filipino
• At least 8 years of working experience in the related field is required for this position
• Preferably general manager, director of operations, or manager specializing in hotel
  management.
• Willing to travel to any Red Planet Hotels properties and partner

- FUNCTIONAL

• Expert level in hotel operations management
• Expert level in hotel maintenance concepts and execution
• Expert level in customer service
• Expert level in communication
• Expert level in leadership
• Expert level in interpersonal communication
• Expert level in conflict management and issue resolution
• Expert level in Planning and Project Management
• Advanced level in Business Management
• Advanced level in Financial Management
• Advanced level in Risk Management
• Advanced level in Managing budget and controlling hotel expenditures
• Advanced level in Tracking and analyzing hotel revenue and optimizing profits

- CORE

• Strategic vision and high-level decision-making.
• Responsible for shaping the company's future direction and ensuring its long-term
  viability.
• Strong leadership
• Deep understanding of customer service.
• Creative Thinking - creativity, imagination, problem-solving.
• Collaboration - Emotional Intelligence, Teamwork, Adaptability.
• Effective communication - Expression, Language, Empathy.
• Attention to detail
• Multitasking

Buymore

Job Description

Hiring and training employees. Creating and implementing strategies and delegating tasks to learn members. Managers may also manage the operation of a particular firm function.

PSGourmet Pte Ltd

Job Description

SUMMARY

Assistant Manager to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent

• Minimum 3 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office.

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 20 September 2024
• Expected salary: $3,500 - $4,500 per month

LG Electronics Philippines Inc.

Job Description

Job Level: Mid-Senior Level
Employment Type: Permanent
Location Type: On-Site
Department: Go To Market
Reports To: GTM Team Leader

As a Regional SOM (Sell Out Management) Assistant Manager, you will support regional sales by analyzing data, implementing programs, and managing inventory. Your role involves assessing sell-out performance, suggesting improvements, and ensuring sales programs are effectively carried out at stores. By keeping stock levels optimal and analyzing competitors, you'll help meet regional sales goals while working closely with various teams to ensure alignment and growth.

Key Responsibilities:
• Collect and analyze sell-out data for refrigerator and aircon products to assess store performance.
• Develop insights and propose initiatives to enhance sell-out rates.
• Prepare and present weekly performance reports highlighting key trends and opportunities.
• Oversee the implementation of sell-out programs, ensuring alignment with strategic goals.
• Evaluate program effectiveness through store performance metrics and sales outcomes.
• Recommend corrective actions to improve program outcomes.
• Monitor and manage PSI for refrigerator and aircon products to ensure optimal stock levels.
• Advise on stock levels and display requirements to support sales goals.
• Coordinate with supply chain and stores to maintain consistent stock availability.
• Regularly analyze competitors’ strategies and market conditions for refrigerator and aircon categories.
• Provide strategic recommendations for product positioning, pricing, and promotions based on competitive insights.

What We're Looking For:
• Must be able to start immediately and work onsite in our Cebu City office, Monday to Friday, morning shift.
• Bachelor’s Degree in Marketing, Business Administration, Communications, or a related field.
• At least 3 years of experience in Trade Marketing, Channel Marketing, or Sales.
• Proficient in analyzing market data and generating actionable insights.
• Strong communication skills in both English and Filipino.
• Experienced in data gathering, analysis, and providing recommendations.
• High level of ownership and ability to complete projects with minimal supervision.
• Certifications in sales, marketing, or supply chain management are a plus.
• Familiarity with sales management, data analysis tools (e.g., Excel, CRM software), and inventory management systems is an advantage.
• Proven track record in project management with attention to detail.
• Ability to work under pressure, ensuring accuracy and meeting deadlines.
• Strong analytical and problem-solving skills focused on optimizing sales and marketing strategies.

Why Join Us? We believe in fostering a culture of innovation, collaboration, and growth. As part of our team, you'll have the opportunity to work with cutting-edge technology and a diverse group of talented professionals. We offer competitive compensation, continuous learning opportunities, and a work environment that values your ideas and contributions.

Ready to Take the Next Step? Apply today and be a part of something bigger. We don't just build careers; we build futures.

Cue & Brew

Job Description

Job Summary: The Manager of Billiards and Café is responsible for overseeing the daily operations of the billiards hall and café. This role involves managing staff, ensuring excellent customer service, handling administrative tasks, and maintaining a high-quality environment for guests. The ideal candidate will have a blend of management experience, a passion for the entertainment and hospitality industries, and a keen eye for detail.

Key Responsibilities:

1. Operational Management:

○      Oversee daily operations of the billiards hall and café, ensuring smooth and efficient service.

○      Manage the scheduling of staff to ensure adequate coverage during peak and off-peak hours.

○      Monitor and maintain the cleanliness and organization of the facility.

1. Staff Management:

○      Recruit, train, and supervise staff, including servers, bartenders, and maintenance personnel.

○      Conduct regular performance evaluations and provide feedback and coaching.

○      Address and resolve any staff issues or conflicts that arise.

1. Customer Service:

○      Ensure a high standard of customer service is consistently provided.

○      Handle customer inquiries, complaints, and special requests with professionalism.

○      Develop and implement strategies to enhance the guest experience.

1. Financial Management:

○      Prepare and manage budgets, track expenses, and handle cash and credit transactions.

○      Analyze financial reports and make recommendations to improve profitability.

○      Monitor inventory levels and order supplies as needed to ensure smooth operations.

1. Marketing and Promotion:

○      Develop and execute marketing strategies to attract new customers and retain existing ones.

○      Plan and coordinate events, promotions, and special activities.

○      Utilize social media and other marketing tools to enhance the visibility and reputation of the establishment.

1. Compliance and Safety:

○      Ensure compliance with health, safety, and liquor licensing regulations.

○      Implement and enforce safety protocols and procedures.

○      Conduct regular inspections to maintain equipment and facility standards.

1. Administrative Duties:

○      Prepare reports, maintain records, and handle correspondence.

○      Manage reservations, bookings, and event planning as needed.

○      Collaborate with vendors and suppliers to maintain inventory and equipment.

Qualifications:

●      Fluent in English

●      Proven experience in a managerial role within the hospitality or entertainment industry.

●      Strong leadership, organizational, and multitasking skills.

●      Excellent communication and interpersonal abilities.

●      Proficiency in budgeting, financial management, and basic accounting.

●      Knowledge of health and safety regulations and liquor licensing laws.

●      Familiarity with billiards operations and café management is a plus.

●      Flexibility to work evenings, weekends, and holidays as required.

Education and Experience:

●      Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

●      Minimum of [X] years of experience in a management position.

●      Experience in managing a café or similar venue is advantageous.

Working Conditions:

●      Fast-paced environment with a mix of customer-facing and administrative tasks.

●      Must be able to stand for extended periods and lift up to [X] pounds.

Compensation:

●      [Rp. 6.000.000 - 10.000.000, benefits, and any other perks.]

Application Process:

• Tersedia jam fleksibel
• Diperlukan lebih dari 4 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Gaji yang diinginkan: Rp6,000,000 - Rp10,000,000 per bulan

Carelon Global Solutions

Job Description

Responsible for providing technical direction, guidance and resources to UM staff on a day-to-day basis. Primary duties may include but are not limited to: 

• Manages creation, launching and coordination and development of UM quality initiatives. 
• Provides inputs to policies and processes impacting the operations. 
• Coordinates with workforce for staffing requirements and scheduling of agents given leaves, absences and attrition. 
• Reviews department policy and procedure manuals for accuracy.
• Collaborates with management and other cross functions in maintaining and exceeding set metrics. 
• Prepares reports. Hires, trains, coaches, counsels, and evaluates performance of direct reports. 

Kalapa Resort Yoga and Retreat

Job Description

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang
  • Selasa: Pagi, Siang
  • Rabu: Pagi, Siang
  • Kamis: Pagi, Siang
  • Jum'at: Pagi, Siang
  • Sabtu: Pagi, Siang
  • Minggu: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP
• Tanggal mulai kerja: 15 September 2024
• Gaji yang diinginkan: Rp3,500,000 - Rp5,000,000 per bulan

Webforest Digital Solutions

Job Description

Job description

We are looking for Assistant Manager to be assigned in Koufuku Japanese Restaurant located at Pueblo Oro Upper Carmen near SM Uptown Cagayan De Oro City

Responsibilities:

• Directly Supervises 4 sections of the restaurant – Dining Supervisor , Executive Chef, Barista and Bartender.
• Directly Reports to the General Manager for operations concern on a daily basis.
• Make Reports and recommendation to the Gen Manager. And await the approval for any concerns.
• Assist General Manager in operations
• Responsible for rechecking of the Inventory after the assigned employee submits the opening and closing by the specific sections.
• Checking / inventory of the purchase products by the purchaser

Qualifications:

• Bachelor’s degree in Business Administration Management, Finance or related field
• Previous experience in Restaurant or in Food industry
• Ability to spot and resolve problems efficiently
• Capable of delegating multiple tasks
• Communication and leadership skills

Crown Regency Hotels & Resorts

Job Description

Hotel Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review hotel operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Graduate of Bachelor’s degree in operations management, business management, or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.
• CAN START ASAP

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Summary:

The Senior Manager is responsible for overseeing the front office day-to-day operations of our multi-hotel 5-star resort. This role requires a dynamic leader with excellent guest service skills, strong ability to manage a diverse team and the capacity to ensure seamless and luxurious experiences for all guests. The candidate must have a strong passion for hospitality and guest services with a deep understanding of front office operations and the ability to uphold the resort's prestigious reputation.

Primary Responsibilities:

Leadership & Management

• Manage and supervise the front office team, including reception and concierge services, across multiple hotels within the resort.
• Develop and implement training programs to ensure high standards of service rendered to all guests.
• Ensure the front office team comply with resort's policies and procedures, including safety and security protocols.
• Maintain knowledge of emergency procedures and ensure the team is trained accordingly.
• Attend and contribute to management meetings; provide insights on front office operations.
• Schedule and monitor the shift work of the team to ensure coverage at all times.
• Foster a positive and collaborative work environment.

Guest Services & Operational Excellence

• Oversee the daily operations of the front desk, including guest check-in/out, rooms allocation and payment process.
• Ensure exceptional guest experience from check-in to check-out; resolve guest complaints and concerns promptly and effectively.
• Handle VIP guests and high-profile clients, ensuring personalized and discreet services.
• Coordinate with housekeeping, maintenance and other departments to ensure room readiness and guest satisfaction.
• Monitor and maintain the front office's operational efficiencies and implement improvements or new initiatives, where necessary.
• Manage and optimize the use of property management systems (PMS) and other relevant technologies.
• Act as the primary point of contact between the front office and other departments, ensuring seamless communication.

Financial Management

• Assist in the preparation and management of the front office budget.
• Monitor revenue generation, including upselling opportunities and room rates management.
• Ensure accurate billing and payment process, minimizing errors and discrepancies.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred.
• Minimum 5 years of experience in front office operations, with at least 3 years in a management role within a luxury or 5-star hotel/resort setting.
• Experience managing multi-hotel or large-scale resort operations will be an advantage
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in property management systems (PMS) and front office software.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Detail-oriented and good organizational skills.
• Able to work flexible hours, including night shift, weekends and public holidays.

WORKSTONE PTE. LTD.

Job Description

✅ UP $4500

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

• Transfer, sending and oversees funeral process
• Prepare monthly schedule for ground staff
• Supervise the operations team and ensure staff comply to company's policies
• Assist HR department in employment of talents

Requirements:

• Minimum GCE 'O' Levels or above
• Minimum 2 Years of Experience in Management

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Development Academy of the Philippines - Government

Job Description

VICE PRESIDENT in NCR

For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

HOTEL 1855 OPCO PTE. LTD.

Job Description

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop! 

REPORTS TO: Director

RESPONSIBILITIES:

• Manage day-to-day operations and assignments of the hotel; Ensure Front Office team is prepared and well-informed to deliver an exceptional experience from the minute that guest enter the hotel. Ensure Housekeeping team upkeep the appearance and cleanliness of the hotel. 
• Interact with guest, manage feedbacks, and customise the responses to evaluate guest satisfaction level and monitor trends with a focus on continuous improvement. 
• Manage operating budget, records, contracts, and inventory supplies and develop a network of emergency services and be available for 24 hour/weekend coverage as required. 
• Achieve productivity and quality goals by establishing performance goals for employees and providing regular feedback. Ensure all staff are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.  
• Prepare regular and ad hoc management reports
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities 
• Initiate salary, disciplinary or other staff-related actions in accordance with company rules and policies. 
• Ensure a safe and secure environment for guests and employees. 

REQUIREMENTS:

• At least 3 years of working experience in managerial capacity is required for this position.
• Candidate must possess at least a Diploma/Degree in Hotel Management or equivalent 
• Excellent leadership, communications and interpersonal skills. 
• Excellent time-management and general organization skills.
• Positive, innovative approach to problem solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
• Ability to work in a multitasking environment and display grace when under pressure and execute in an efficient manner.
• High level of IT proficiency is required.
• Good command of spoken & written English. Proficiency in other languages will be an advantage

Ministry of Defence

Job Description

Ayroso Hardware Co. Inc

Job Description

Come join us as 1858 Suites is looking to expand its employee roster! We are looking for a qualified Hospitality Manager that will oversee the operations of our establishment and ensure a seamless and exceptional guest service and customer experience. She will be essential in maintaining high service standards, managing resources efficiently and maximizing profitability for the company.

The primary responsibilities of our Hospitality Manager include managing guest inquiries and concerns, coordinating reservations, optimizing occupancy rates and maintaining high standards of cleanliness and comfort throughout the premises of the establishment. Additionally, she should collaborate with the establishment's current Property Manager to streamline processes, implement service improvements and ensure that guests receive the highest level of service and satisfaction.

The Hospitality Manager will also oversee front desk operations, housekeeping, and other guest-related functions. She is to report to the 1858 Suites Executive Committee or Board of Directors alongside the Property Manager.