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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Live Host Manager

23-Jul-2024
NANTUO CULTURE MEDIA SDN. BHD. | 37080Malaysia - Subang Jaya, Selangor
This job post is more than 31 days old and may no longer be valid.

NANTUO CULTURE MEDIA SDN. BHD.


Job Description

Job Responsibilities:
1. Responsible for daily operation and management of live broadcasts,live content planning, anchor training,and anchor management;
2. Monitor live broadcast data: length of stay, number of traffic, number of people online, and perform optimization and execution based on data review;
3. Plan live broadcast scripts, product promotion plans, execution plans and other series of live broadcast contents
4. Responsible for TIKTOKshop and SHOPEE live broadcasts operations, execution of promotional activities,live data analysis to provide optimized operation strategies, etc.
5.Responsible for content creation, planning and execution of short videos on TikTok, Shopee etc.
Encourage audience participation by organizing interactive activities, challenges and giveaway during LIVE.

Job requirements:
1.1 year or more experience in Live Hosting experience or experience in producing own Reels / Stories / Videos. Strong communication and execution skills, excellent copywriting skills.
2. Bachelor degree or above, Malay, English and Mandarin can be used as working languages;
3. Good communication and teamwork spirit, strong enterprising spirit
4.Prior experience as a TikTok content creator, social media influencer or live stream host is a plus.

 

Benefits

  • EPF
  • SOCSO
  • COMMISSION
  • DENTAL
  • MONTHLY MEDICAL CLAIM 
  • PUBLIC HOLIDAY
  • BIRTHDAY ALLOWANCE

At Your Service Assistant Manager

3-Jul-2024
Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur) | 35801Malaysia - Perak Tengah District, Perak
This job post is more than 31 days old and may no longer be valid.

Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur)


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Verifies employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Verifies compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

become

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

At Your Service Manager

3-Jul-2024
Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur) | 35802Malaysia - Perak Tengah District, Perak
This job post is more than 31 days old and may no longer be valid.

Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur)


Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

become

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Chief Executive Officer - SIRIM Calibration Sdn. Bhd.

21-Jun-2024
SIRIM BERHAD | 35136Malaysia - Shah Alam, Selangor
This job post is more than 31 days old and may no longer be valid.

SIRIM BERHAD


Job Description

The Chief Executive Officer (CEO), SIRIM Calibration Sdn.Bhd. (SIRIM Calibration) is responsible for spearheading the formulation of strategies and providing leadership oversight in overall management for SIRIM Calibration. This includes; formulating market strategy to drive sales and improve revenue, building new business networks and maintaining clients' relationships, development new services, maintaining service quality to enhance customer satisfaction, ensuring profitability, and meeting overall business objectives.

 

RESPONSIBILITIES: 

  • Develop strategies and tactics towards the diversification of revenue streams to improve the bottom line where business ventures (local and international) jive with the company's long-term direction.
  • Formulate, strategize, plan, and execute short-term and long-term comprehensive marketing, sales, and customer engagement plans and activities to strengthen SIRIM Calibration brand for the market perception of and public confidence in SIRIM Calibration's brand name.
  • Develop collaborative relationships with relevant business partners as needed to grow the business and to strengthen relationships for developing business smart partnerships that support the business and financial goals.
  • Provide leadership in directing sales operations to ensure better customer experience and strengthen relationships with key stakeholders to ensure business sustainability.
  • Provide leadership and guidance to develop, enforce, maintain, and monitor policy, procedures, and systems for the department in order to strengthen integrity and governance, quality, OSH, environmental, and business performance.
  • Provide tactical expertise in business/ operations improvement processes to enhance efficiency and productivity in line with the company's policy and guidelines.

 

REQUIREMENTS: 

  • Minimum Bachelor's Degree in Engineering / Science / Technology / Physics / Business Administration or equivalent
  • Minimum 16 years of working experience with at least 3 years in a Management role
  • Advantage to have technical knowledge of measurement and calibration and experience in sales & marketing.
  • Excellent track record in managing complex projects and successfully driving transformative solutions
  • Possess innovative mindset and ability to align technology initiatives with strategic business objectives
  • Possess strong diversified business linkages and professional networks
  • Strong business acumen, problem-solving, and analytical skills
  • Exceptional presentation skills and leadership skills

Head of Industrial Relations

20-Jun-2024
Malaysian Communications and Multimedia Commission | 35067Malaysia - Cyberjaya, Selangor
This job post is more than 31 days old and may no longer be valid.

Malaysian Communications and Multimedia Commission


Job Description

Job Summary


The incumbent plays a critical role in promoting a positive working environment for MCMC by managing and maintaining positive employee relations. This includes addressing employee concerns, handling grievances, managing labour disputes, advising on disciplinary issues, and ensuring compliance with relevant regulations, including the MCMC Disciplinary Regulations 2007, MCMC Code of Ethics, MCMC internal policies, and labour laws.
 

Additionally, the incumbent will be responsible for implementing and maintaining a coordinated and systematic approach to manage and measure health and safety risks for MCMC employees. This includes ensuring that MCMC continuously improves its safety performance and complies with health and safety legislation and standards.
 

The incumbent should have strong communication skills, a deep understanding of labour laws and regulations, and experience in handling employee relations and safety management issues. The incumbent should also be able to work collaboratively with other teams and departments to ensure that MCMC's policies and practices align with its values and goals.
 

Job Responsibilities:
 

  • Responsible for overseeing, managing, and resolving complex or critical industrial relations issues in a timely and effective manner including but not limited to analysing all relevant information and working closely with relevant stakeholders and all parties involved to arrive at a fair and equitable resolution.
  • Responsible for overseeing the handling of employee complaints, management of grievance procedures, and facilitating the counseling process, while maintaining positive relationships between management and employees. Promoting open communication and fostering a sense of trust between management and employees, with the objective of building a strong and cohesive team that is committed to achieving the organization's goals.
  • Lead the study, benchmarking, and proposing effective solutions to address the issues of low productivity caused by employee misconduct in the workplace. Provide necessary guidance and support through the promotion of high standards of conduct and professionalism.
  • Analyse, interpret and ensure full compliance with labour laws and regulations to avoid legal and financial penalties.
  • Promote a safe and fair workplace environment by establishing harmonious and positive working relationships among stakeholders at all levels of the organisation.
  • Provide counsel to employees regarding the organisation and governmental policies, regulations, and procedures.
  • Provide advice, recommendations, and support to management on industrial relations issues.
  • Oversee the development and implementation of policies and procedures related to industrial relations, including the development and establishment of MCMC Code of Ethics.
  • Provide awareness and educate employees on MCMC Code of Ethics and industrial relations matters to reduce industrial disputes that directly impact productivity.
  • Review of the internal disciplinary procedures and policies, including the MCMC Disciplinary Regulations 2007, as and when required.
  • Oversee the development, implementation, and monitoring of OSH policies and procedures, in line with applicable statutory requirements.
  • Ensure effective hazard and risk identification, assessment, and control through periodic safety audits and inspection of workplace
  • Oversee the development of awareness program / briefing, training programs to increase proficiency in work practices.
  • Establish and maintain close rapport with DOSH, NIOSH, etc. to facilitate the management of OSH issues at workplace.
  • Oversee the development and establishment of a systematic method for OSH incident reporting, and tracking including analysing the root cause of OSH incidents and making appropriate recommendations on preventive measures to be taken to prevent recurrence.

 

Qualification & Working Experience

  • Bachelor's Degree in Law or related disciplines with a minimum CGPA of 3.00.
  • At least 8 to 10 years of working experience in a similar environment.
  • A flexible multi-tasker who thrives in a fast-paced environment with changing priorities.
  • Highly compliant individual, fluent in both English and Malay, Employment Act, OSH legislation, Occupational Risk Assessment

 

 

Candidate must be willing to work in Cyberjaya.

Hub Manager - Last Mile, SPX Express (Kedah)

20-Jun-2024
Shopee Mobile Malaysia Sdn Bhd | 35099Malaysia - Pokok Sena, Kedah
This job post is more than 31 days old and may no longer be valid.

Shopee Mobile Malaysia Sdn Bhd


Job Description

Job Description:

 

  • Lead and establish operation processes in the hub during start-up phase
  • Track, monitor and ensure on-time shipment delivery from picked up to end customer
  • Manage and hire Staff / Subcon / Part time driver / rider
  • Handle cash on delivery money and ensure to bank-in everyday
  • Coordinate between hub, warehouse outbound and linehaul for smooth operation
  • Work closely with customer service and assist in handling customer request
  • Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
  • Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

 

Requirements:

 

  • Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
  • Good command of language in Bahasa Melayu and English
  • Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
  • Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
  • Ability to commit to shift work on a rotational basis

 

Advertising Art Director

16-Jun-2024
MARIO TECHNICAL SERVICE SDN. BHD. | 34917Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

MARIO TECHNICAL SERVICE SDN. BHD.


Job Description

About us

We are looking for a creative and leadership Advertising Art Director to join our team. As an Advertising Art Director, you will be responsible for the visual creativity and art design of advertising projects, ensuring that each project delivers outstanding visual results that enhance the brand's image.

Qualifications & experience

  • Bachelor degree or above in design, art, advertising or other related majors.
  • Proficient in Photoshop, Illustrator, InDesign and other design software, with excellent hand-drawing ability and design skills.
  • Deep understanding and unique insights into colour, typography and composition.
  • Excellent creative ability and visual presentation to effectively communicate brand concepts.
  • Good team management and leadership skills, able to stimulate the creativity of the team.

Tasks & responsibilities

  • Responsible for the overall art design of advertising projects, including print ads, TV ads, digital ads, etc.
  • Work closely with the creative team and participate in the development of creative concepts to ensure consistency between visual effects and creative concepts.
  • Provide guidance to designers to complete all kinds of advertising design tasks, provide professional advice and suggestions
  • Review and control the visual quality of advertising works to ensure compliance with client needs and brand standards.

Benefits

  • Competitive salary and bonus system.
  • Comprehensive career training and development opportunities.
  • Healthy working environment and good team atmosphere.
  • Healthy working environment and good team atmosphere. 5 insurance, paid annual leave, holiday benefits, etc.

Loyalty App Experience Assistant Manager

16-Jun-2024
HCK Capital Group | 34912Malaysia - Petaling Jaya, Selangor
This job post is more than 31 days old and may no longer be valid.

HCK Capital Group


Job Description

Key Accountabilities:

- Ensure exceptional user experience for our loyalty app.

- Manage all aspects of the app from conceptualisation to optimisation.

- Collaborate with product development, marketing, customer service, and third-party vendors.

 

Job Description:

- Define and execute loyalty app user experience strategy.

- Conduct research to understand user behavior and inform app improvements.

- Prioritize and implement features, enhancements, and bug fixes based on feedback.

- Develop and maintain app content, promotions, and rewards.

- Monitor app performance metrics and provide data-driven recommendations.

- Lead A/B testing to optimize app features and content.

- Stay updated with industry trends and competitor offerings.

- Manage claims process for agents and purchasers.

- Ensure effective communication and coordination with agencies and event organisers.

 

Qualification

  1. Bachelor's degree in Creative Design, Multimedia Design, or related field.
  2. Proven experience in user experience design, interface design, and usability testing, preferably in the mobile app or loyalty program space.
  3. Strong understanding of user-centered design principles, interaction design patterns, and usability heuristics.
  4. Demonstrates problem-solving skills and manage to handle multiple tasks at once. 
  5. Effectively communicate with management at all levels across various departments. 
  6. Ability to work as a team and foster cooperation, contribute positively. 
  7. Capable of negotiation skills and making informed management decisions based on the findings. 
  8. Driven, proactive, agile, ability to troubleshoot and thrive in fast-paced corporate environments. 
  9. Passion for innovation, technology, and delivering exceptional user experiences

 

Join our team to enhance our loyalty app and create outstanding user experiences! Apply now.

Hub Manager - Last Mile Hub, SPX Express (Kuala Terengganu)

14-Jun-2024
Shopee Mobile Malaysia Sdn Bhd | 34877Malaysia - Kuala Terengganu, Terengganu
This job post is more than 31 days old and may no longer be valid.

Shopee Mobile Malaysia Sdn Bhd


Job Description

Job Description:

  • Lead and establish operation processes in the hub during start-up phase
  • Track, monitor and ensure on-time shipment delivery from picked up to end customer
  • Manage and hire Staff / Subcon / Part time driver / rider
  • Handle cash on delivery money and ensure to bank-in everyday
  • Coordinate between hub, warehouse outbound and linehaul for smooth operation
  • Work closely with customer service and assist in handling customer request
  • Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
  • Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardize, Sustain) standard

 

Requirements:

  • Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
  • Good command of language in Bahasa Melayu and English to facilitate discussion with stakeholders
  • Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
  • Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
  • Ability to commit to shift work on a rotational basis
  • Working Location: Chendering, Kuala Terengganu

 

EXECUTIVE- ASSET

11-Jun-2024
Indah Water Konsortium Sdn. Bhd. | 34771Malaysia - Sungai Petani, Kedah
This job post is more than 31 days old and may no longer be valid.

Indah Water Konsortium Sdn. Bhd.


Job Description

  • Coordinate, manage and implement taking over of new assets including inspection, verification, data compilation and updating of asset database. 
  • Perform tasks with SAP system including registration of STP/NPS and equipment, update equipment data, provide tagging information of equipment, provide take over status and other asset reports required by HOO. To announce new STP takeover to the unit office and to remind them to carry out plant maintenance and to arrange for first sampling schedule to be conducted by Treatment Services-Sampler team. 
  • Assist UO in implementing the Asset Management (ISO55001) including Asset Risk Management. 
  • Ensure a complete set of data/manual/drawings are available for all taken over public sewerage treatment facilities and actual documents received from CA are verified.
  • Coordinate, inspect and monitor plant performance within defect liability period and raise report for rectification or encashment of performance bond.  
  • Coordinate Change of Tenancy utility account (electricity and water) from Developer’s name to IWK’s account and reimbursement of deposits to developers/ water utility company. 
  • Ensure that DOSH Registration is completed by Contractor/Developer/Consultant before Final Inspection.
  • Act as the liaison person between the Operations and Maintenance Department (OMD) and the Certification Agency (CA) function in all matters involving the handover of Sewage Treatment Plant and Network Sewerage Line. 
  • Coordinate the handover of plant to Developer/Contractor/Consultant for upgrading work.

Requirements:

  • Bachelor’s Degree in Engineering from a recognized University.
  • Minimum 3 years working experience in the sewerage industry. 
  • Computer and database management literacy. 
  • Good command of both written and spoken Bahasa Malaysia and English. 
  • Good interpersonal skills and personality. 
  • PC literate in Microsoft Office

Executive Assistant to Group CEO

8-Jun-2024
TOP CLICK SDN. BHD. | 34696Malaysia - Ara Damansara, Selangor
This job post is more than 31 days old and may no longer be valid.

TOP CLICK SDN. BHD.


Job Description

Benefits:

  • Transport Allowance, Mobile Allowance & Performance Bonus provided.
  • Medical benefits provided.
  • FREE breakfast on every Friday.
  • Career development guaranteed.
  • Opportunity to work with top brands from different industries.
  • Enjoy complimentary refreshments and snacks.
  • Company events & activities.
  • Easily accessible by public transport.
  • Strategic location, nearby facilities e.g. banks, restaurants and supermarkets.
  • Positive, young and dynamic working environment.

Job Responsibility:

  • Research and Business Feasibility Studies: Conduct market research on industry trends, market conditions, competitor analysis, and potential opportunities for new ventures. Evaluate the viability of new business ideas through comprehensive feasibility studies.
  • Drafting and Formulating Business Frameworks: Assist in drafting and formulating detailed business plans for new ventures. Develop frameworks for strategic initiatives, ensuring alignment with the company’s overall objectives and vision.
  • Business Plan Development: Develop comprehensive business plans that outline the strategic direction, goals, and operational plans for new ventures. Oversee the implementation of new business initiatives, tracking progress and ensuring timely completion of milestones. 
  • Liaison with Key Strategic Partners and Stakeholders: Establish and maintain positive relationships with strategic partners, clients, investors, and other relevant parties. Draft correspondence, proposals, and other communication materials for the CEO to engage with stakeholders. 
  • Internal Team Collaboration: Work closely with internal to ensure cohesive planning and execution of business plans. 
  • Administrative Support: Provide administrative support to the CEO, including managing schedules, arranging meetings, and handling correspondence.
  • Others: Undertake any ad hoc tasks or projects as assigned by the CEO.

Job Requirement:

  • Candidate must possess at least a Bachelor's degree in Business Administration, Management, Marketing, Entrepreneurship, or a related field.
  • No prior working experience in a similar field is necessary; candidates with prior work experience and a proven track record of success are preferred.
  • Excellent verbal and written communication skills in English, Chinese, and Malay.
  • Candidate must demonstrate a strong academic record.
  • Exhibits strong management skills by effectively developing and executing strategic plans, setting clear goals and objectives, and driving performance to meet or exceed business targets.
  • Ability to build and maintain relationships with Key Strategic Partners and Stakeholders.
  • Demonstrate a high level of integrity. Discretion when dealing with confidential and sensitive information. 
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills and the ability to effectively multi-task.
  • Excellent analytical and problem-solving skills.

Hotel Operations Manager

8-Jun-2024
Mana-Mana Suites Sdn Bhd | 34698Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Mana-Mana Suites Sdn Bhd


Job Description

Position Overview:

As the Senior Manager in the hotel operations (Room division + Revenue), the ideal candidate for this role would have previous work experience in Malaysia or Asia Pacific as a Luxury brand, resort and complex hotel operation management. The successful candidate will have proven experience leading hotel operations and demonstrated strong sales & marketing leadership, food & beverage flair and strong financial acumen.

 

Key Responsibilities:

1. Leading Operations and Department Teams

  • Sets goals and expectations for direct reports using the performance review process.
  • Identifies leadership management on the property.
  • Inspires and motivates team to achieve operational excellence.
  • Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

 

2. Managing and Sustain Sales and Marketing Strategy

  • Develops deployment strategies to market property in order to continue to grow market share.
  • Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
  • Ensures focus is on proactive selling as well as reactive selling.
  • Reviews the STAR (STR) report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.

 

3. Maintaining Revenue Management Goals

  • Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.
  • Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.
  • Oversees the alignment of revenue strategies amongst the area properties.
  • Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.

 

4. Managing Property Operations

  • Holds staff accountable for successful performance.
  • Utilizes an “open door” policy.
  • Communicates a clear and consistent message regarding property goals to produce desired results.
  • Fosters employee commitment to providing excellent service.
  • Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
  • Responsible for the overall management of the operation of the hotel.
  • Any other duties assigned.

 

5. Managing and Conducting Human Resources Activities

  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

 

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree preferred.
  • Proven experience in hotel operation, sales, revenue management or a related role, preferably in the hotel industry.
  • Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve goals.
  • Excellent communication and interpersonal skills, with the ability to build positive relationships with guests and team members.
  • Proficiency in hotel or property management systems, as well as Microsoft Office applications.
  • Analytical mindset with the ability to interpret data and make strategic decisions.
  • Flexibility to work evenings, weekends, and holidays is an added advantage.
  • Proficiency in Chinese (Mandarin), Malay, and English is preferred. Candidates who are fluent in these languages will be given preference during the interview process.
  • Willingness to travel to different properties among the cluster.
  • Those with experience in managing few different properties or hotels (cluster) will be given priority for interviews.

Hub Manager - Last Mile Hub, SPX Express (Kempas, Nusajaya)

4-Jun-2024
Shopee Mobile Malaysia Sdn Bhd | 34580Malaysia - Johor Bahru, Johor
This job post is more than 31 days old and may no longer be valid.

Shopee Mobile Malaysia Sdn Bhd


Job Description

Job Description:

  • Lead and establish operation processes in the hub during start-up phase
  • Track, monitor and ensure on-time shipment delivery from picked up to end customer
  • Manage and hire Staff / Subcon / Part time driver / rider
  • Handle cash on delivery money and ensure to bank-in everyday
  • Coordinate between hub, warehouse outbound and linehaul for smooth operation
  • Work closely with customer service and assist in handling customer request
  • Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
  • Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

 

Requirements:

  • Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
  • Good command of language in Bahasa Melayu and English to facilitate discussion with stakeholders
  • Preferably 3-5 years experience specializing in Logistics / Supply Chain or equivalent
  • Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
  • Ability to commit to shift work on a rotational basis
  • Working Location : Kempas, Nusajaya 

 

Executive Assistant to CEO

2-Jun-2024
Kedai Pajak Well Chip Sdn Bhd | 34518Malaysia - Johor Bahru District, Johor
This job post is more than 31 days old and may no longer be valid.

Kedai Pajak Well Chip Sdn Bhd


Job Description

We are looking to hire a meticulous Executive Assistant to CEO to join our diverse team at Well Chip in Johor Bahru.

Well Chip, is one of the most established and trusted pawnbroking chains and gold traders in Malaysia. Drawing on its strong track record and in-depth industry knowledge, Well Chip has expanded to more than 22 outlets and 4 gold retails In Malaysia, Well Chip, also operates through its associated companies.

Role Overview

Executive Assistant is a critical role in assisting and ensuring CEO to focus on strategic decision-making and managing the company's affairs, by handling the day-to-day administrative tasks. The applicant must have excellent organizational, details-oriented and time-management skills and be able to prioritize and manage multiple tasks simultaneously. This role will work closely with our CEO and contribute to the growth of our company

Job Description

  • Collaborate and support CEO by managing day-to-day matters, including preparing and coordinating communications, complex calendar management, meeting logistics for internal and external appointments, facilitating changes to daily events as necessary
  • Act as a primary point of contact to work collaboratively between the CEO and internal/ external stakeholders, helping drive completion of key deliverables, following up on outstanding items and projects are completed on-time and to a high standard
  • Efficiently coordinates Calendar Management for CEO for business and meetings.
  • Manage and organize critical documents with confidentiality and precision
  • Provide proactive and comprehensive administrative support to CEO, including preparing agendas, documents and meeting minutes.
  • Arranging travel logistics, including booking flights, hotels and ground transportation. This may include coordinating with other members of the executive team, such as the executive's assistant.

Requirements

  • Degree in Business Management / Administration with good communication skills in written and spoken language skills of Mandarin, English Language, Bahasa Malaysia
  • Preferably possess at least 5 years of working experience as an Executive Assistant / Personal Assistant to Senior Management
  • Proficient in Microsoft Office and Zoom savvy
  • Strong organizational skills and detailed-oriented person.
  • Due to the job position, candidate should be committed to work related matters even after normal working hours
  • Well groomed with good people skills
  • Candidate to be based in our corporate office in Taman Desa Tebrau, Johor Bahru

Chief Strategy Officer

2-Jun-2024
KEYFIELD OFFSHORE SDN. BHD. | 34521Malaysia - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

KEYFIELD OFFSHORE SDN. BHD.


Job Description

JOB DESCRIPTION
The Chief Strategy Officer (CSO) will be a key member of the executive team, responsible for driving the company's strategic initiatives and ensuring alignment with the organization's overall vision and goals. The CSO will work closely with other senior leaders to formulate, implement, and manage strategic projects and partnerships that drive growth and innovation.
- Strategic Planning: Develop and oversee the execution of the company’s strategic plan.
- Identify and evaluate new business opportunities, market trends, and competitive dynamics.
- Facilitate strategic planning sessions with the executive team.
- Market Analysis: Conduct comprehensive market research to inform strategic decisions.
- Monitor industry trends and competitor activities to identify opportunities and threats.
- Innovation and Growth: Foster a culture of innovation within the organization.
- Identify and develop strategic partnerships, mergers, and acquisitions.
- Lead initiatives to explore new markets and expand the company's footprint.
- Performance Management:
- Establish key performance indicators (KPIs) to measure success against strategic goals.

  • Monitor and report on the progress of strategic initiatives.
  • Adjust strategies based on performance data and changing conditions.
  • Communication and Alignment- Ensure alignment of strategic initiatives with the company's mission, vision, and values.
  • Communicate the strategic vision and initiatives to internal and external stakeholders.
  • Collaborate with other departments to ensure cross-functional alignment and execution of strategic initiatives.
     
  • REQUIREMENTS
    - Bachelor’s degree in Business Administration, Accounting, Economics, or a related field.
    - MBA or relevant advanced degree preferred.

    Experience:
    - Minimum of 10 years of experience in strategic planning, business development, or a related field.
    - Proven track record of leading successful strategic initiatives and business transformations.
    - Experience in managing cross-functional teams and projects.
    - With strategic thinking mindset, leadership skills, analytical, project management and good communication skills

Executive Director

29-May-2024
Malaysian Rubber Glove Manufacturers Association (MARGMA) | 34436Malaysia - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Malaysian Rubber Glove Manufacturers Association (MARGMA)


Job Description

The Executive Director is responsible for overseeing the day-to-day operations of MARGMA, managing staff, implementing programs and initiatives, coordinating with members, and representing the association to external stakeholders and government departments. This role involves reporting to the association's committee and providing accurate and timely analyses that communicate industry variances and performance trends.

Key Responsibilities:

Strategic Leadership and Committee Coordination:
 - Collaborate with elected association committee members to assess and address issues affecting the industry and members.
 - Provide executive direction for program strategies, ensuring efficiency, compliance, and quality assurance.

Operational Management:
 - Oversee daily operations, including the management of secretariat staff, suppliers, and agencies.
 - Ensure the effective execution of association events and oversee all external communications, including the website, association collaterals, newsletters, and social media.

Government and Stakeholder Relations:
 - Develop actionable plans to address industry matters with relevant government departments and agencies.
 - Represent the association at meetings with stakeholders and government bodies, leading presentations and advocacy efforts.

Financial Management:
 - Plan and manage the association’s monthly cash flow.
 - Develop and oversee the annual budget, ensuring financial stability and accountability.

Compliance and Governance:
 - Ensure the association complies with all national and local laws and regulations.
 - Forge and maintain relationships of trust with shareholders, partners, and external authorities.

Crisis Management and Communication:
 - Devise and implement remedial actions for any identified issues affecting the association’s image.
 - Prepare accurate and timely analyses that capture and communicate industry variances and performance trends.

Required Skills and Qualifications:

- 3-5 years of experience in senior management, preferably within trade associations or nonprofit organizations.
- Strong experience in government relations and operational management.
- Knowledge of leadership and management principles for trade associations or nonprofit organizations.
- Proven success working with a board of directors.
- Excellent organizational skills and an innovative approach to planning.
- Dynamic and charismatic team player capable of taking responsibility as the lead executive of the association.

Preferred Skills and Qualifications:

- Bachelor’s degree (or equivalent) in business, human resources, finance, or relevant fields.
- Experience in managing budgets.
- Good command of both English and Bahasa Malaysia with excellent verbal, written, and visual communication skills.

 

EXECUTIVE ASSISTANT (EA TO GM & VP) - URGENT HIRING!

23-May-2024
INDEPENDENT GUARDING SERVICES SDN. BHD. | 34302Malaysia - Ara Damansara, Selangor
This job post is more than 31 days old and may no longer be valid.

INDEPENDENT GUARDING SERVICES SDN. BHD.


Job Description

Job description

  • Report to General Manager (GM) and Vice President (VP), to provide secretarial support including organizing and manage calendar and appointment. To arrange and coordinate internal and external business meetings and social events.
  • Assist in corporate and business-related activities, projects which include record keeping, coordination, scheduling, liaison, research and analysis.
  • Attend meetings and accurately record meeting minutes when required.
  • Provide legal advice / support to GM and VP on the business activities and compliance matters.
  • Draft and vet of various contracts, agreements, letters and other legal documentations (if applicable).
  • Acting as a first point of contact; handle daily incoming and outgoing communications, email notifications and instant messaging.
  • Maintain effective filing of documentation, records, minutes, notes and all correspondence in a quick and organized manner.
  • Provide administrative supports to the GM and VP and undertake ad-hoc task assigned

 

Qualifications

  • Minimum 3-4 years and above of relevant secretary/admin working experience in the related field.  
  • At least diploma/ degree or professional qualification 
  • Great work ethic and high sense of urgency.
  • Possess inquisitive mind, strong analytical skills, strong problem-solving skills and the ability to think logically.
  • Independent, proactive, self-motivated, effective communication skills and highly committed
  • Detailed- oriented candidate is strongly preferred in this role.

 

Job Types: Full-time, Permanent

 

Benefits:

  • Additional leave
  • Flexible schedule
  • Free Parking 
  • Health insurance
  • Clinic panel

 

Schedule:

  • Day shift
  • Monday to Friday

 

Ability to commute/relocate:

  • Ara Damansara: Reliably commute or planning to relocate before starting work (Required)

 

 

Assistant re:fresh Manager

21-May-2024
TENGAH RESORT SDN. BHD. | 34262Malaysia - Kuah, Kedah
This job post is more than 31 days old and may no longer be valid.

TENGAH RESORT SDN. BHD.


Job Description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Ensures knowledge and understanding of OSHA regulations are up to date.

• Oversees all lost and found procedures.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guest room maintenance needs.

• Understands and complies with loss prevention policies and procedures.

• Ensures all employees have proper supplies, equipment and uniforms.

• Assists in supervising an effective inspection program for all guestrooms and public space.

• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Sets a positive example for guest relations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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