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Hotel Sales Executive |
Featured | |
Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Candidates are invited to send in their CV with photo to:
Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!
Apply NowChef de Cuisine |
Featured | |
Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
This challenging full time hands-on position is for you if you:
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Live Host Manager |
23-Jul-2024 | |
NANTUO CULTURE MEDIA SDN. BHD. | 37080 | Malaysia - Subang Jaya, Selangor | |
Job Responsibilities:
1. Responsible for daily operation and management of live broadcasts,live content planning, anchor training,and anchor management;
2. Monitor live broadcast data: length of stay, number of traffic, number of people online, and perform optimization and execution based on data review;
3. Plan live broadcast scripts, product promotion plans, execution plans and other series of live broadcast contents
4. Responsible for TIKTOKshop and SHOPEE live broadcasts operations, execution of promotional activities,live data analysis to provide optimized operation strategies, etc.
5.Responsible for content creation, planning and execution of short videos on TikTok, Shopee etc.
Encourage audience participation by organizing interactive activities, challenges and giveaway during LIVE.
Job requirements:
1.1 year or more experience in Live Hosting experience or experience in producing own Reels / Stories / Videos. Strong communication and execution skills, excellent copywriting skills.
2. Bachelor degree or above, Malay, English and Mandarin can be used as working languages;
3. Good communication and teamwork spirit, strong enterprising spirit
4.Prior experience as a TikTok content creator, social media influencer or live stream host is a plus.
Benefits
At Your Service Assistant Manager |
3-Jul-2024 | |
Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur) | 35801 | Malaysia - Perak Tengah District, Perak | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Verifies employee recognition is taking place on all shifts.
• Establishes and maintains open, collaborative relationships with employees.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Strives to improve service performance.
• Collaborates with the Front Office Manager on ways to continually improve departmental service.
• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Displays outstanding hospitality skills.
• Empowers employees to provide excellent customer service.
• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Provides feedback to employees based on observation of service behaviors.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Verifies compliance with all Front Office policies, standards and procedures.
• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Additional Responsibilities
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Functions in place of the Front Office Manager in his/her absence.
• Communicates critical information from pre- and post-convention meetings to the Front Office staff.
• Participates in department meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
At Your Service Manager |
3-Jul-2024 | |
Star Hill Hotel Sdn. Bhd. (JW Marriott Kuala Lumpur) | 35802 | Malaysia - Perak Tengah District, Perak | |
JOB SUMMARY
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Tracks all guest issues from various sources and report results.
• Ensures guest requests/issues are logged.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Identifies trends in guest issues for resolution.
• Schedules and supervise staff to ensure prompt, friendly, and attentive service.
• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
• Coordinates the process of receiving and resolving guest issues and requests.
Supporting Management of Guest Service Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence.
Supporting Human Resource Activities
• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Assists in recruitment, hiring, training, and orientation of department personnel.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
• Performs departmental administrative duties.
• Addresses complaints and serves as Manager on Duty as needed.
• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Chief Executive Officer - SIRIM Calibration Sdn. Bhd. |
21-Jun-2024 | |
SIRIM BERHAD | 35136 | Malaysia - Shah Alam, Selangor | |
The Chief Executive Officer (CEO), SIRIM Calibration Sdn.Bhd. (SIRIM Calibration) is responsible for spearheading the formulation of strategies and providing leadership oversight in overall management for SIRIM Calibration. This includes; formulating market strategy to drive sales and improve revenue, building new business networks and maintaining clients' relationships, development new services, maintaining service quality to enhance customer satisfaction, ensuring profitability, and meeting overall business objectives.
RESPONSIBILITIES:
REQUIREMENTS:
Head of Industrial Relations |
20-Jun-2024 | |
Malaysian Communications and Multimedia Commission | 35067 | Malaysia - Cyberjaya, Selangor | |
Job Summary
The incumbent plays a critical role in promoting a positive working environment for MCMC by managing and maintaining positive employee relations. This includes addressing employee concerns, handling grievances, managing labour disputes, advising on disciplinary issues, and ensuring compliance with relevant regulations, including the MCMC Disciplinary Regulations 2007, MCMC Code of Ethics, MCMC internal policies, and labour laws.
Additionally, the incumbent will be responsible for implementing and maintaining a coordinated and systematic approach to manage and measure health and safety risks for MCMC employees. This includes ensuring that MCMC continuously improves its safety performance and complies with health and safety legislation and standards.
The incumbent should have strong communication skills, a deep understanding of labour laws and regulations, and experience in handling employee relations and safety management issues. The incumbent should also be able to work collaboratively with other teams and departments to ensure that MCMC's policies and practices align with its values and goals.
Job Responsibilities:
Qualification & Working Experience
Candidate must be willing to work in Cyberjaya.
Hub Manager - Last Mile, SPX Express (Kedah) |
20-Jun-2024 | |
Shopee Mobile Malaysia Sdn Bhd | 35099 | Malaysia - Pokok Sena, Kedah | |
Job Description:
Requirements:
Advertising Art Director |
16-Jun-2024 | |
MARIO TECHNICAL SERVICE SDN. BHD. | 34917 | Malaysia - Kuala Lumpur | |
About us
We are looking for a creative and leadership Advertising Art Director to join our team. As an Advertising Art Director, you will be responsible for the visual creativity and art design of advertising projects, ensuring that each project delivers outstanding visual results that enhance the brand's image.
Qualifications & experience
Tasks & responsibilities
Benefits
Loyalty App Experience Assistant Manager |
16-Jun-2024 | |
HCK Capital Group | 34912 | Malaysia - Petaling Jaya, Selangor | |
Key Accountabilities:
- Ensure exceptional user experience for our loyalty app.
- Manage all aspects of the app from conceptualisation to optimisation.
- Collaborate with product development, marketing, customer service, and third-party vendors.
Job Description:
- Define and execute loyalty app user experience strategy.
- Conduct research to understand user behavior and inform app improvements.
- Prioritize and implement features, enhancements, and bug fixes based on feedback.
- Develop and maintain app content, promotions, and rewards.
- Monitor app performance metrics and provide data-driven recommendations.
- Lead A/B testing to optimize app features and content.
- Stay updated with industry trends and competitor offerings.
- Manage claims process for agents and purchasers.
- Ensure effective communication and coordination with agencies and event organisers.
Qualification
Join our team to enhance our loyalty app and create outstanding user experiences! Apply now.
Hub Manager - Last Mile Hub, SPX Express (Kuala Terengganu) |
14-Jun-2024 | |
Shopee Mobile Malaysia Sdn Bhd | 34877 | Malaysia - Kuala Terengganu, Terengganu | |
Job Description:
Requirements:
EXECUTIVE- ASSET |
11-Jun-2024 | |
Indah Water Konsortium Sdn. Bhd. | 34771 | Malaysia - Sungai Petani, Kedah | |
Requirements:
Executive Assistant to Group CEO |
8-Jun-2024 | |
TOP CLICK SDN. BHD. | 34696 | Malaysia - Ara Damansara, Selangor | |
Benefits:
Job Responsibility:
Job Requirement:
Hotel Operations Manager |
8-Jun-2024 | |
Mana-Mana Suites Sdn Bhd | 34698 | Malaysia - Kuala Lumpur | |
Position Overview:
As the Senior Manager in the hotel operations (Room division + Revenue), the ideal candidate for this role would have previous work experience in Malaysia or Asia Pacific as a Luxury brand, resort and complex hotel operation management. The successful candidate will have proven experience leading hotel operations and demonstrated strong sales & marketing leadership, food & beverage flair and strong financial acumen.
Key Responsibilities:
1. Leading Operations and Department Teams
2. Managing and Sustain Sales and Marketing Strategy
3. Maintaining Revenue Management Goals
4. Managing Property Operations
5. Managing and Conducting Human Resources Activities
Qualifications:
Hub Manager - Last Mile Hub, SPX Express (Kempas, Nusajaya) |
4-Jun-2024 | |
Shopee Mobile Malaysia Sdn Bhd | 34580 | Malaysia - Johor Bahru, Johor | |
Job Description:
Requirements:
Executive Assistant to CEO |
2-Jun-2024 | |
Kedai Pajak Well Chip Sdn Bhd | 34518 | Malaysia - Johor Bahru District, Johor | |
We are looking to hire a meticulous Executive Assistant to CEO to join our diverse team at Well Chip in Johor Bahru.
Well Chip, is one of the most established and trusted pawnbroking chains and gold traders in Malaysia. Drawing on its strong track record and in-depth industry knowledge, Well Chip has expanded to more than 22 outlets and 4 gold retails In Malaysia, Well Chip, also operates through its associated companies.
Role Overview
Executive Assistant is a critical role in assisting and ensuring CEO to focus on strategic decision-making and managing the company's affairs, by handling the day-to-day administrative tasks. The applicant must have excellent organizational, details-oriented and time-management skills and be able to prioritize and manage multiple tasks simultaneously. This role will work closely with our CEO and contribute to the growth of our company
Job Description
Requirements
Chief Strategy Officer |
2-Jun-2024 | |
KEYFIELD OFFSHORE SDN. BHD. | 34521 | Malaysia - Kuala Lumpur City Centre, Kuala Lumpur | |
JOB DESCRIPTION
The Chief Strategy Officer (CSO) will be a key member of the executive team, responsible for driving the company's strategic initiatives and ensuring alignment with the organization's overall vision and goals. The CSO will work closely with other senior leaders to formulate, implement, and manage strategic projects and partnerships that drive growth and innovation.
- Strategic Planning: Develop and oversee the execution of the company’s strategic plan.
- Identify and evaluate new business opportunities, market trends, and competitive dynamics.
- Facilitate strategic planning sessions with the executive team.
- Market Analysis: Conduct comprehensive market research to inform strategic decisions.
- Monitor industry trends and competitor activities to identify opportunities and threats.
- Innovation and Growth: Foster a culture of innovation within the organization.
- Identify and develop strategic partnerships, mergers, and acquisitions.
- Lead initiatives to explore new markets and expand the company's footprint.
- Performance Management:
- Establish key performance indicators (KPIs) to measure success against strategic goals.
Executive Director |
29-May-2024 | |
Malaysian Rubber Glove Manufacturers Association (MARGMA) | 34436 | Malaysia - Kuala Lumpur | |
The Executive Director is responsible for overseeing the day-to-day operations of MARGMA, managing staff, implementing programs and initiatives, coordinating with members, and representing the association to external stakeholders and government departments. This role involves reporting to the association's committee and providing accurate and timely analyses that communicate industry variances and performance trends.
Key Responsibilities:
Strategic Leadership and Committee Coordination:
- Collaborate with elected association committee members to assess and address issues affecting the industry and members.
- Provide executive direction for program strategies, ensuring efficiency, compliance, and quality assurance.
Operational Management:
- Oversee daily operations, including the management of secretariat staff, suppliers, and agencies.
- Ensure the effective execution of association events and oversee all external communications, including the website, association collaterals, newsletters, and social media.
Government and Stakeholder Relations:
- Develop actionable plans to address industry matters with relevant government departments and agencies.
- Represent the association at meetings with stakeholders and government bodies, leading presentations and advocacy efforts.
Financial Management:
- Plan and manage the association’s monthly cash flow.
- Develop and oversee the annual budget, ensuring financial stability and accountability.
Compliance and Governance:
- Ensure the association complies with all national and local laws and regulations.
- Forge and maintain relationships of trust with shareholders, partners, and external authorities.
Crisis Management and Communication:
- Devise and implement remedial actions for any identified issues affecting the association’s image.
- Prepare accurate and timely analyses that capture and communicate industry variances and performance trends.
Required Skills and Qualifications:
- 3-5 years of experience in senior management, preferably within trade associations or nonprofit organizations.
- Strong experience in government relations and operational management.
- Knowledge of leadership and management principles for trade associations or nonprofit organizations.
- Proven success working with a board of directors.
- Excellent organizational skills and an innovative approach to planning.
- Dynamic and charismatic team player capable of taking responsibility as the lead executive of the association.
Preferred Skills and Qualifications:
- Bachelor’s degree (or equivalent) in business, human resources, finance, or relevant fields.
- Experience in managing budgets.
- Good command of both English and Bahasa Malaysia with excellent verbal, written, and visual communication skills.
EXECUTIVE ASSISTANT (EA TO GM & VP) - URGENT HIRING! |
23-May-2024 | |
INDEPENDENT GUARDING SERVICES SDN. BHD. | 34302 | Malaysia - Ara Damansara, Selangor | |
Qualifications
Job Types: Full-time, Permanent
Benefits:
Schedule:
Ability to commute/relocate:
Assistant re:fresh Manager |
21-May-2024 | |
TENGAH RESORT SDN. BHD. | 34262 | Malaysia - Kuah, Kedah | |
JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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