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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Housekeeper

12-Sep-2024
Sheraton Towers Singapore Hotel | 40621 - Central Region

Sheraton Towers Singapore Hotel


Job Description

• Daily scheduling of Room Attendants (RA) and Runner’s assignment.

• Supervise, train and check the overall work of RA and public area cleaners

• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.

• Follow up on the work performance and assignments of RA.

• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.

• Inspect VIP rooms prior to guest’s arrival.

• Report maintenance deficiencies that require immediate attention and follow up on their status.

• Handle all guest requests items that come through the Job codes and walkie.

• Ensure that Policy of breaking “Privacy “ is handled seamlessly.

• Maintain Housekeeping supplies at par levels.

• Assist the Executive Housekeeper with Housekeeping stock-take.

• Organise linen stock-takes and collate information.

• Check cleaning standards in rooms are up to Quality Standards.

• Ensure safety of keys and communication devices are accountable for at end of shift.

• Conduct formal performance appraisals of all staff in Housekeeping department.

• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.

  Apply Now  

Assistant Housekeeper

12-Sep-2024
Sheraton Towers Singapore Hotel | 40620 - Newton, Central Region

Sheraton Towers Singapore Hotel


Job Description

  • Daily scheduling of Room Attendants and Runner’s assignment.
  • Supervise, train and check the overall work of RA and public area cleaners
  • Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
  • Follow up on the work performance and assignments of RA.
  • Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup using the Short Form / Long Form Inspection Sheet. Collate and update scores.
  • Inspect VIP rooms prior to guest’s arrival.
  • Maintain a daily Communications logbook, including RA assignments, maintenance deficiencies and prepare work order.
  • Report maintenance deficiencies that require immediate attention and follow up on their status.
  • Ensure that all vacant clean rooms, as well as stay over rooms have been updated at the end of shift.
  • Handle all guest requests items that come through the Job codes and walkie.
  • Ensure that Policy of breaking “Privacy “ is handled seamlessly.
  • Maintain Housekeeping supplies at par levels.
  • Plan and roster staff according to occupancy level.
  • Assist the Executive Housekeeper with Housekeeping stock-take.
  • Organise linen stock-takes and collate information.
  • Check cleaning standards in rooms are up to Quality Standards.
  • Ensure safety of keys and communication devices are accountable for at end of shift.
  • Conduct formal performance appraisals of all staff in Housekeeping department.
  • Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
  • Ensure compliance with legislated heath and safety requirements within the workplace.
  • Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.
  • Take on additional roles and tasks from time to time as per operations’ requirements.


  Apply Now  

OPERATION MANAGER - HOUSEKEEPING

11-Sep-2024
Infinix Hospitality Management Pte. Ltd. | 40623 - Central Region

Infinix Hospitality Management Pte. Ltd.


Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

  Apply Now  

Operation Assistant Manager - Housekeeping

11-Sep-2024
Infinix Hospitality Management Pte. Ltd. | 40624 - Central Region

Infinix Hospitality Management Pte. Ltd.


Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

  Apply Now  

HOUSEKEEPER / HOUSEHOLD WORKER (STAY IN)

11-Sep-2024
ZHW CCTV Parts & Accessories | 40493 - Cubao, Quezon City, Metro Manila

ZHW CCTV Parts & Accessories


Job Description

  • 2 days off per month
  • Only 4 household members
  • Owners are always out for work

Work Location: Accolade Place 34 P. Tuazon Blvd, Cubao, Quezon City

 

Skills Required:

  • Laundry, cooking, cleaning, and room tidying

Qualifications:

  • Hardworking
  • Polite
  • Trustworthy
  • Presentable
  • Careful in handling items
  • Shows initiative

For interested applicants, please contact:
Josephine: 099361244882

  Apply Now  

Housekeeping Manager

11-Sep-2024
Andaz Singapore | 40622 - East Region

Andaz Singapore


Job Description

You will be assisting the Executive Housekeeper in in managing all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry operation (hotel linen, uniforms and guest laundry). You are an experienced housekeeper who has an eye for details and is meticulous about cleanliness and hygiene.

You are a great team player be it on inter or intra departmental level. You enjoy leading and guiding team members as you believe in the importance of people development.

Your Profile

  • Well-versed in housekeeping operational standards
  • Comprehensive knowledge of business needs and productivity requirements
  • Strong communication and leadership skills
  • Excellent administrative, customer service and interpersonal skills

  Apply Now  

Assistant Housekeeper (Full Day / Half Day)

11-Sep-2024
Horizon Hotels & Suites Limited | 40480 - Hong Kong

Horizon Hotels & Suites Limited


Job Description

Responsibilities:

  • Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
  • Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
  • Resolve complaints concerning cleaning and maintenance quality of guest suites

 

Requirements:

  • Secondary education or above
  • Good command of spoken English and Mandarin
  • Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

 

Benefits Highlight:

  • Five-day Work Week
  • 17 days Public Holiday
  • New Staff Incentive up to HK$3,000*
  • Monthly Traffic, Mobile Phone & Laundry Allowance
  • Discretionary Bonus
  • Full Paid Paternity Leave
  • Medical Plan & Hospitalization Insurance
  • Life Insurance
  • Staff Discount
  • On-the-job Training
  • Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

 

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

  Apply Now  

HOUSEKEEPER

11-Sep-2024
The Frangipani Langkawi Resort & Spa | 40457 - Langkawi, Kedah

The Frangipani Langkawi Resort & Spa


Job Description

Description

Room attendants clean, tidy and restock guest rooms as well as other public areas as directed.

Company

Cottage By The Sea By Frangipani Pantai Cenang, set next to Pantai Tengah, is 10 km from Langkawi airport.
The venue is 1.2 km from Yellow Beach Cafe, while Temonyong Night Market is 2.4 km away. It takes 25 minutes on foot to get to Pantai Cenang city centre. Cottage By The Sea By Frangipani is a short ride from The Rice Open-Air Museum.
Guests can enjoy Asian, Australian and Malaysian meals at Fat Cupid within 5 minutes' walk of the property.
Check-in: from 15:00 until 18:00
Check-out: from 08:00 until 12:00

  Apply Now  

Housekeeper Supervisor

11-Sep-2024
Mandai Resorts Pte. Ltd. | 40519 - Mandai, North Region

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities

The Housekeeper Supervisor is responsible for overseeing and coordinating the daily operations of the housekeeping department to ensure that all guest rooms and public areas meet the exceptional standards expected of our brand.

Key Responsibilities

  • Responsible for ensuring cleanliness and upholding the standards required for our rooms.  In performing this role, you will be required to conduct inspections to ensure compliance to our standards and implement initiatives to enhance such standards.
  • Assign Housekeeping staff with their respective schedules and ensure that their work follows the Resort’s standards and protocols.
  • Responsible for enhancing our guests’ satisfaction by addressing and resolving guest complaints related to housekeeping services in a prompt and professional manner.
  • Manage and maintain our housekeeping supplies, including hotel linen, cleaning supplies and other housekeeping items.

Job Requirements

  • Diploma or Professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
  • 3 to 5 years’ experience in a similar capacity, preferably in a hotel or resort. 
  • Strong interpersonal, leadership and communication skills.

  Apply Now  

Housekeeping Manager

10-Sep-2024
Sweet Haven Land Developers, Inc, | 40411 - Baguio City, Benguet

Sweet Haven Land Developers, Inc,


Job Description

As our Housekeeping Manager, you are responsible for planning, organizing, and developing the overall operation of the housekeeping department to the highest standard of cleanliness, observing all guidelines while ensuring the highest degree of customer care at all times.

Essential Duties and Responsibilities:
• Oversee daily activities of the Housekeeping department, primarily cleaning of hotel rooms, hallways, conference rooms, utility rooms, mezzanine, reception areas, offices, basement, driveway and other areas
• Inspect staff work to ensure adherence to cleanliness standards; conduct regular room and hotel facilities inspections.
• Provide training to housekeeping staff to enhance job efficiency and professionalism.
• Address guest and employee complaints promptly and professionally, in line with company core values.
• Schedule staff shifts, organize replacements as needed, and assign housekeeping duties.
• Manage the inventory and quality of linens, including bed sheets, towels, and tablecloths. Ensure proper laundering, storage, and rotation of linens to maintain cleanliness and prevent shortages.
• Conduct regular inventory checks and audits of cleaning supplies, order stock as necessary, and issue supplies and equipment to staff.
• Ensure adherence to health and safety regulations, including the proper handling and storage of cleaning chemicals.
• Oversee pest control measures
• Oversee the housekeeping department’s budget, including labor costs and supply expenses, and work to identify cost-saving opportunities.
• Coordinate preventive maintenance schedules for rooms and public areas with the maintenance department.
• Implement and promote eco-friendly cleaning practices and sustainability initiatives.
• Ensure housekeeping staff adhere to uniform and name badge policies at all times.
• Develop and enforce emergency response procedures related to housekeeping issues.
• Review and update self-check cleaning sheets and undertake necessary audits.
• Work closely with other departments, such as Front Desk and Maintenance, to ensure seamless guest experiences and efficient operations.
• Engage with guests when necessary to provide a personal touch and gather feedback to improve services.

Qualifications:
• At least 3 years of experience as Housekeeping Manager/supervisor or similar role, preferably in hospitality and tourism industry or equivalent field
• Working knowledge of Microsoft office applications
• Willing to perform various cleaning duties in instances of staff shortages.
• Strong leadership skills with proven ability to manage a team and collaborate across departments.
• Strong ability to identify and resolve issues efficiently, particularly guest complaints.
• Excellent verbal and written communication skills. Up-to-date with best practices in housekeeping; prior experience with luxury brands is advantageous.
• Highly organized and detail-oriented, able to maintain high service levels under pressure.
• Familiarity with housekeeping management software and other technology used in the industry.
• Strong analytical and problem-solving abilities.
• Ability to create and implement training programs for staff development.
• Understanding of budgeting and financial management as it relates to departmental operations.
Benefits:
• Competitive compensation package
• Opportunity to work in a dynamic and innovative environment
• Career growth and professional development opportunities
• Collaborative and supportive team culture focused on excellence
• Communication allowance

Apply today and elevate your career in housekeeping management!

  Apply Now  

Housekeeper

10-Sep-2024
DAY ONE PTE. LTD. | 40436 - Braddell, Central Region

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

  Apply Now  

Housekeeper (STAY IN)

10-Sep-2024
ZHW CCTV Parts & Accessories | 40412 - Cubao, Quezon City, Metro Manila

ZHW CCTV Parts & Accessories


Job Description

STAY IN NANNY

  • 2 days off per month

Work location: Accolade Place 34 P. Tuazon Blvd, Cubao, Quezon City
 

Must know how to:

  • laundry, cooking, cleaning, and tidying up the room

Must be/ Have:

  • Hard working
  • Polite
  • Trust worthy
  • Presentable
  • Careful in handling things
  • Initiative

For interested applicants you may direct your message to:

Josephine: 099361244882

  Apply Now  

(Pre-Opening) Assistant Housekeeper (Quincy House)

9-Sep-2024
Far East Organization | 40372 - Queenstown, Central Region

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities
  • Supervise the duties of supervisors and room attendants (RAs), and to ensure that they carry out an orderly housekeeping work and maintain the general cleanliness of the apartments and common areas in accordance with the standard work requirements.

  • Monitor the works of supervisors to ensure they carry out thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initiate action on any defective or missing items for replacement.

  • Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.

  • Monitor staff working schedules to ensure adequate manning, supplies, and equipment for staff to carry out their duties.

  • Ensure show flats are set up and inspected by the Supervisor and touch-up by RAs daily and they are in tip-top condition.

  • Ensure there are sufficient well-maintained stand-by apartments for emergency room move or temporary stay. Situations may include but not limited to air-conditioner breakdown, water leakage, power failure, etc.

  • Identify apartments for CARE Program. To ensure that the apartments meet refurnished standard during handover. Deep cleaning by RAs to be carried out to ensure the apartment is refreshed and thoroughly cleaned. To give timely feedback to Front Office and Engineering if the works produced do not meet requirements.

  • Ensure supervisors coordinate and plan the work schedules for Houseman in an effective and productive manner.

  • Prepare and maintain inventory list of all assets within each assigned apartment, including all additions and disposals of such assets.

  • Ensure that joint inspections are carried out with prospective tenants concerned during check-in and check-out to verify the status of items within apartments which are likely to give rise to disputes.

  • Work closely with Supervisors to provide services to guests and respond efficiently and tactfully to complaints, requests, and enquiries.

  • Update daily VIP, MOD, complimentary stay, and special requests to team and ensure that they are followed up.

  • Liaise closely with Front Office on guests' departure to ensure cleaning allocation is maximized.

  • Establish contacts with house guests/long staying guests and render assistance when necessary.

  • Handle laundry discrepancies with laundry vendor and follow-up with the relevant departments in a timely manner.

  • Requisite and keep stock of promotional materials for daily operations.

  • Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs.

  • Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.

  • Train employees in proper housekeeping procedures and appropriate performance of duties.

  • Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

  • Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.

  • Undertake duties assigned by his/her superiors diligently and professionally.

Requirements
  • O-Level or equivalent
  • At least 2 years of supervisory experience in Hotel Housekeeping
  • Proactive, meticulous and able to perform strenuous activities and handle heavy load

  Apply Now  

Housekeeper

6-Sep-2024
UEMS Solutions Pte Ltd | 40257 - Geylang, Central Region

UEMS Solutions Pte Ltd


Job Description

Description

To perform daily housekeeping tasks (changing bedsheets, compound area cleaning. toilet washing, office cleaning, high dusting, surface wiping, floor sweeping and mopping, replenish of consumable items, clearing of rubbish, etc)

a) Attend regular roll call meetings to know daily operational deployment.b) Attend in-service training to learn new skills and service knowledge to perform housekeeping services.d) Use various cleaning chemicals and disinfectants on deployed areas.e) Operate machinery for project and periodic cleaning, disinfection on non-medical/medical equipment, if required.f) Ensure the environmental service standards are met.g) Escalate any matter/ feedback to the upline superior when necessary.h) Any other relevant duties as and when assigned by the Supervisor.

Requirement- No qualification is needed, training will be provided and paid accordingly.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • No experience required for this role
  • Expected salary: $1,740 - $2,060 per month

  Apply Now  

Hotel Housekeeper (Head/Executive)

5-Sep-2024
1969 Business Suites | 40139 - Ipoh, Perak

1969 Business Suites


Job Description

Job Title: Hotel Housekeeper
Location: 1969 Business Suites, Perak, Ipoh
Job Type: Full Time Contract / Part Time
Salary: Full Time Contract (2000-3500) Part Time (14 per Hour)

Job Description:

We are looking for a reliable and detail-oriented Housekeeper to join our team at 1969 Business Suites Hotel, Perak, Ipoh. The ideal candidate will be dedicated to providing exceptional cleaning and customer service, ensuring a pleasant and comfortable stay for our guests.

Key Responsibilities:

  • Clean and tidy guest rooms and public areas according to hotel standards.
  • Change bed linens, towels, and other amenities in rooms.
  • Replenish guest room supplies such as toiletries, towels, and minibar items.
  • Inspect rooms for damage or missing items and report to management.
  • Ensure all cleaning equipment is maintained and stored properly.
  • Respond to guest requests for extra amenities or other assistance.
  • Follow hotel policies and procedures for health and safety.
  • Handle and dispose of waste materials properly.

Requirements:

  • Previous housekeeping experience required
  • Ability to work independently with minimal supervision.
  • Strong attention to detail and organizational skills.
  • Physical stamina to perform manual labor, including lifting, bending, and standing for extended periods.
  • Good communication skills and a friendly demeanor.
  • Flexibility to work on weekends and public holidays.
  • Basic knowledge of cleaning chemicals and supplies.

Benefits:

  • Competitive salary and opportunities for overtime.
  • Meals Provided, Uniform Provided etc
  • Opportunities for career growth and development.
  • A friendly and supportive working environment.

  Apply Now  

Assistant Manager - Housekeeping

5-Sep-2024
Marina Bay Sands Pte Ltd | 40185 - Marina Centre, Central Region

Marina Bay Sands Pte Ltd


Job Description

Organizational Structure

 

Reports To             :  Executive Housekeeper-Learning, Development & Service Excellence

JOB SCOPE

 

Summary of Job Responsibilities

 

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

 

Experience & Education

  • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
  • Experience in developing and implementing housekeeping or similar training programs preferred.
  • Proven experience in housekeeping management or a similar role within the hospitality industry.
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
  • Experience with operations in a unionized environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to create engaging and effective training materials.
  • Experience with performance evaluation and feedback processes.
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
  • Familiarity with relevant software and tools for training management.

 

Competencies

  • Strong Business and Data Analysis skills.
  • Strong written and verbal communication and interpersonal skills.
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis.
  • Must be able to manage multiple priorities in an efficient/timely manner.
  • Ability to work independently and as part of a team - works well in a collaborative environment.
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
  • Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

  Apply Now  

Assistant Housekeeping Manager -The Peri Khaoyai(Urgent)

5-Sep-2024
Peri | 40166 - Pak Chong, Nakhon Ratchasima

Peri


Job Description

Job Summary: The Assistant Housekeeping Manager is responsible for assisting the Room Division Manager in overseeing the daily operations of the housekeeping department. This includes maintaining the highest standards of cleanliness, guest satisfaction, and team performance. The role requires effective management skills, attention to detail, and the ability to lead and motivate a diverse team.

Key Responsibilities:

Supervision and Management:

  • Assist the Housekeeping Manager in managing the housekeeping team, including room attendants, laundry staff, and public area cleaners.
  • Schedule and allocate daily tasks and assignments.
  • Ensure all team members follow standard operating procedures and hotel policies.

Quality Control:

  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
  • Address and resolve any issues or complaints related to housekeeping services promptly and efficiently.

Training and Development:

  • Assist in training new employees and providing ongoing training to existing staff to maintain high service standards.
  • Monitor staff performance and provide feedback and coaching as needed.

Inventory and Supplies Management:

  • Manage inventory levels of cleaning supplies, linens, and guest amenities.
  • Place orders for supplies and ensure timely delivery and proper storage.
  • Conduct regular inventory audits to prevent shortages and overstocking.

Health and Safety:

  • Ensure compliance with health and safety regulations and hotel policies.
  • Implement and enforce proper cleaning and sanitation protocols.
  • Conduct regular safety training and drills for housekeeping staff.

Budget and Cost Control:

  • Assist in preparing and managing the housekeeping department budget.
  • Monitor expenses and implement cost-control measures without compromising service quality.

Guest Relations:

  • Interact with guests to address their needs and resolve any issues related to housekeeping.
  • Ensure guest satisfaction and handle special requests and VIP services.

Qualifications:

  • Proven experience in a supervisory or management role within housekeeping in a hotel or similar environment.
  • Strong leadership and team management skills.
  • Excellent organizational and time management abilities.
  • Attention to detail and a commitment to maintaining high standards.
  • Good communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in basic computer applications (e.g., MS Office).

 

  Apply Now  

Assistant Housekeeper

4-Sep-2024
Raffles Hotel Singapore | 40085 - Central Region

Raffles Hotel Singapore


Job Description

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

  • Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
  • Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
  • Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
  • Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

  • Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
  • Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

  • Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.
  • Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

  • Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
  • Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
  • ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
  • Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
  • Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
  • Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

  • Diploma or Degree preferably in hospitality or related field.
  • Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
  • Experience in luxury hotel / resort environment

Competencies

  • Oral and written fluency in English. Ability to converse in other languages is an advantage.
  • Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
  • High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
  • Confidently able to resolve problems and make decisions.
  • Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
  • Uses sensitivity and discretion in supporting guests’ needs.
  • Leads to constantly improve the guest service experience.
  • Leadership skills developed – collaborative, enabling, and entrepreneurial.
  • Career focused, wanting to grow and develop, self-motivated.
  • Flexible and able to embrace and responds to change effectively.

 

Benefits of Joining Raffles Hotel Singapore

  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

 

  Apply Now  

Housekeeper

4-Sep-2024
Nafa System Services Pte Ltd | 40086 - Geylang, Central Region

Nafa System Services Pte Ltd


Job Description

Roles & Responsibilities

Job Description

- Handles general housekeeping duties in assigned guest rooms or public area.

- Engage in daily cleaning and ensure guest supplies are sufficient.

- Be polite and attentive to guest needs.

- Ensure day to day housekeeping standards are met.

- Any other Ad-hoc duties assigned by Manager.

Requirements

- Able to work on weekends, Public Holidays and shift schedule

- Attentive to details


Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $3,000 - $3,400 per month

  Apply Now  

Assistant Housekeeper (Full Day / Half Day)

4-Sep-2024
Horizon Hotels & Suites Limited | 40096 - Hong Kong

Horizon Hotels & Suites Limited


Job Description

Responsibilities:

  • Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
  • Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
  • Resolve complaints concerning cleaning and maintenance quality of guest suites

 

Requirements:

  • Secondary education or above
  • Good command of spoken English and Mandarin
  • Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

 

Benefits Highlight:

  • Five-day Work Week
  • 17 days Public Holiday
  • New Staff Incentive up to HK$3,000*
  • Monthly Traffic, Mobile Phone & Laundry Allowance
  • Discretionary Bonus
  • Full Paid Paternity Leave
  • Medical Plan & Hospitalization Insurance
  • Life Insurance
  • Staff Discount
  • On-the-job Training
  • Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

 

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

  Apply Now  

Assistant Housekeeper / Housekeeping Manager

3-Sep-2024
Naumi Hotels SG Pte Ltd | 40059 - Central Region

Naumi Hotels SG Pte Ltd


Job Description

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

This role will oversee the Housekeeping Department, ensuring that the guest rooms and public areas are impeccably clean and maintained to the highest standards. This is essential for providing our guests with comfort and convenience, ultimately contributing to a seamless and memorable stay experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Attend daily briefing and take note of all arrivals and the special attention items for the guests.

• Conduct briefings with the room attendants and ensure they execute the special requests.

• Conduct room cleaning and public area checking and ensure all tasks assigned are in good order and completed timely at the end of the shift.

• Organize and coordinate the preventive room maintenance program with maintenance team.

• Organize and assign daily crash programs to ensure the periodic work is carried out to maintain high standards of cleanliness.

• Check the cleanliness and maintenance of the following:

- Vacant rooms according to reception's report and to check/report of the variance.

- Occupied and Check Out rooms are cleaned on time and with the required standards.

- All public area toilets and pool side furniture, drainage in public area are clean.

• Check and report any missing, damaged items and/or maintenance defects immediately.

• Check and ensure all machine, equipment and tools are in good working order. Send for repairs if necessary and ensure timely return to reduce down time.

• Assist to follow through rectification on all maintenance defects reported.

• Administer and manage the lost and found procedures.

• Conduct inventories checks for guest supplies, equipment, machines and linens to ensure sufficient level at all times. Raise purchase order for items replenishment

• Ensure the following at end of each shift:

- All stores and pantry stations are locked, neat and tidy.

- All equipment and supplies are stored and locked securely.

- Fire exit stairs are free of obstacles.

- All work for the shifts is completed and messages followed.

• Attend to guests request immediately when needed and inform the Hotel Services Manager if request cannot be handled.

• Assist in room cleaning whenever needed during high operations level.

• Coordinate the linen, uniform and guests' laundry with external service provider to ensure timely collection and return of the items accurately and in good condition.

• Ensure both linens and stock inventory are submitted timely on a monthly basis.

• Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents immediately.

• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent with a minimum 2 years of hospitality experience in a supervisory role.

SKILLS, ABILITIES & ATTRIBUTES

• Physically fit as the role requires constant movements and lifting of heavy items

• Passion to serve

• Positive service mindset and willing to go the extra mile

• Energetic and cheerful disposition

• Enjoy interacting with people

• Good communications and human relations skills

• Good planning, organizing and coordination skills

• Ability to work independently and take initiative

• Good grooming standards and personal presentation

• Flexibility on working days and hours including weekends and public holidays

Grow your career with us ! We look forward to having a conversation with candidates who have the expertise and experience for this role.

  Apply Now  

Executive Housekeeper

3-Sep-2024
Hotel Royal @ Queens (Singapore) Pte Ltd | 40061 - Novena, Central Region

Hotel Royal @ Queens (Singapore) Pte Ltd


Job Description

1. Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards. 
2. Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements. 
3. Supervise staff with special emphasis placed upon delegation of authority and responsibility to the Assistant Housekeeper and Floor Supervisors.
4. Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.
5. Plan spring cleaning to be carrieed out during off peak period when necessary.
6. Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets .
7. Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage. 
8. Coordinate with laundry contractors on pest control, landscaping maintenance, rental of plants and floral arrangements. 
JOB REQUIREMENTS 
1. Diploma/Degree in Hospitality and Tourism Management.
2. 5 years of working experiences preferably in Hospitality industry. 
3. Strong leadership in leading a team. 
4. Excellent interpersonal communication and organising skills.
5. Able to work independently and as well as with the team. 
 

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • More than 4 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 03 October 2024
  • Expected salary: $5,500 per month

  Apply Now  

Assistant Housekeeper

3-Sep-2024
COMO Pte Ltd | 40060 - Orchard, Central Region

COMO Pte Ltd


Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibility

  • Assist the Executive Housekeeper in ensuring all cleaning standards are met and guest rooms and public areas are cleaned efficiently.
  • Oversee, guide, and train housekeeping staff to ensure the best performance and adherence to hotel standards.
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance meet the hotel standards.
  • Assist in monitoring and maintaining inventory levels for linens, cleaning supplies, guest amenities, and other housekeeping essentials.
  • Address guest complaints and feedback related to cleanliness and housekeeping services promptly and professionally.
  • Coordinate with Executive Housekeeper in creating staff work schedules, ensuring adequate coverage during peak times or employee absences.
  • Train new staff members and provide continuous training for existing staff on new cleaning techniques, products, and equipment.
  • Ensure the housekeeping team follows all safety protocols and uses personal protective equipment as required.
  • Assist in managing the department budget by careful planning and utilization of expenses for staffing, laundry, cleaning supplies, and other related expenses.
  • Recommend process enhancements to improve efficiency and guest satisfaction.
  • Coordinate with other departments like maintenance to ensure rooms and public areas are in perfect condition.
  • Generate reports concerning room occupancy, housekeeping efficiency, and issues to senior management.

Job Requirements:

  • Diploma or Degree in Hotel Management or a related field.
  • Three years of experience in hotel housekeeping, with supervisory experience being a plus.
  • Strong organizational and leadership skills.
  • Familiarity with cleaning products, tools, and best practices.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant computer software, including Knowcross and Opera Cloud

Summary of role requirements:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,500 per month

  Apply Now  

Housekeeper

2-Sep-2024
DAY ONE PTE. LTD. | 40000 - Braddell, Central Region

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

  Apply Now  

HOTEL HOUSEKEEPER

2-Sep-2024
Sanctuary Accomodation PLT | 39960 - Kota Kinabalu, Sabah

Sanctuary Accomodation PLT


Job Description

Description

Room attendants clean, tidy and restock guest rooms as well as other public areas as directed.

Company

Signel Poshtel - The Rare Gem of North Borneo, is a Parisian-fashioned affordable luxury hotel & hostel establishment at the heart of Kota Kinabalu, Sabah.

Our vision is to provide a comfortable stay for a wide range of guests, tailoring to guests' needs and great travel experience through our hospitality.

It's affordable and it's luxurious.

  Apply Now  

Executive Housekeeper

2-Sep-2024
Private Advertiser | 39999 - Novena, Central Region

Private Advertiser


Job Description

JOB SCOPE

The Executive Housekeeper will assist in ensuring the smooth running of the housekeeping, laundry and maintenance operations. The incumbent will be responsible for developing housekeeping procedures and training and development of staff.

JOB DESCRIPTION 

  1. Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards. 
  2. Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements.
  3. Supervise staff with special emphasis placed upon delegation of authority and responsibility to the Assistant Housekeeper and Floor Supervisors. 
  4. Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.
  5. Plan spring cleaning to be carried out during off peak period when necessary. 
  6. Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets. 
  7. Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage.  
  8. Coordinate with laundry contractors on pest control, landscaping maintenance, rental of plants and floral arrangement displays.                                                                                                                                                               JOB REQUIREMENTS                                                                                                                                                              1. Degree in Hospitality and Tourism Management.                                                                                                            2. Possess at least 5 years of relevant working experiences in the hospitality industry.                                                3. Strong leadership in leading a team.                                                                                                                                  4. Excellent interpersonal communication and organising skills.      

  Apply Now  

Private Family Housekeeping Manager | Central

1-Sep-2024
RK Recruitment Pte. Ltd. | 39929 - Central Region

RK Recruitment Pte. Ltd.


Job Description

Job Summary 

Team Size: 5 Helper + Drivers

Working Days: 5.5 Days

Location: Steven MRT

 

Job Responsibilities

  • Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
  • Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
  • Sourcing, recruiting and selecting of suitable housekeeping team;
  • Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
  • Frequently interact with owners to maintain direct communication and compliance with their needs
  • Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

 

Job Requirement

  • 8 years’ experience of experience in hospitality Management 
  • Vendor and project management skills
  • Ability to anticipate others’ wishes and adapt accordingly
  • An eye for detail with keen interest in antiques, fine wine and flower arrangement

 

 

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

 

EA Personnel Name: Hannah Ching
EA Personnel No: R22108651
EA License No: 20C0280

 

  Apply Now  

Housekeeper | Family Housing

1-Sep-2024
RK Recruitment Pte. Ltd. | 39930 - Central Region

RK Recruitment Pte. Ltd.


Job Description

Job Summary:

  • 5.5 Days ( Rotating Days ); 9 am-6 pm
  • Location: Central, Stevens

 

Key Responsibilities:

Management of Team Members

 

Housekeeping 

·      Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences

·      Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members

·      Sourcing, recruiting and selecting of suitable housekeeping team;

·      Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties

·      Frequently interact with owners to maintain direct communication and compliance with their needs

 

Culinary/ Meal-Planning

·      Train and develop the Culinary team in proper procedures and appropriate performance of duties 

·      Reviewing of menus or recipes for owner’s approval

·      Sourcing, recruiting and selecting of suitable culinary team

·      Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties

·      Frequently interact with owners to maintain direct communication and compliance with their needs

 

Vendor Management

·      Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

 

Events/ Activities Planning & Execution

·      Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

 

 

 

 

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.



*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

 

EA Personnel Name: Hannah Ching
EA Personnel No: R22108651
EA License No: 20C0280

  Apply Now  

Executive Housekeeper

31-Aug-2024
Riverside Majestic Hotel (fka Crowne Plaza Riverside Kuching | 39876 - Kuching, Sarawak

Riverside Majestic Hotel (fka Crowne Plaza Riverside Kuching


Job Description

Description

Under the general guidance of the General Manager, or his/her delegate within Riverside Majestic Hotel and local policies and procedures, oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.

Company

Riverside Majestic Hotel is strategically located in the heart of Kuching's business, entertainment, dining and shopping district just 20 minutes drive from the Kuching International Airport. With a designated 18th floor for meeting suites, it is the ideal place for business meetings and leisure.

Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront across, where fitness enthusiasts enjoy their jogs and evening strolls along the 1.7km scenic stretch. It is within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita, Darul Hana Bridge and souvenir bargaining hot spot, the Main Bazaar.

The hotel is adjacent to the Riverside Shopping Complex. Opposite the hotel is its sister property, the Grand Margherita Hotel.

  Apply Now  

Assistant Housekeeper (Oasia Hotel Novena)

31-Aug-2024
Far East Organization | 39913 - Novena, Central Region

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities
  • Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
  • Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
  • Take charge of assigned areas and ensure housekeeping services are in line with the established standards
  • Conduct random checks on service areas
  • Ensure trolleys are replenished and properly parked at designated areas
  • Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
  • Ensure work orders and requests are carried out promptly and efficiently
  • Investigate and follow up on feedback regarding housekeeping services
Requirements
  • O-Level or equivalent
  • At least 2 years of supervisory experience in Hotel Housekeeping
  • Proactive, meticulous and able to perform strenuous activities and handle heavy load

  Apply Now  

Assistant Housekeeper

30-Aug-2024
DUSIT THANI | 40062 - East Region

DUSIT THANI


Job Description

JOB RESPONSIBILITIES

  • Directs the work assignments of the assigned area to Room Attendants and other non-supervisory personnel.
  • Ensures that Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests.
  • Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture, and conduct of Housekeeping personnel.
  • Inspects all rooms of the assigned area on a daily basis to ensure that all furnishings, facilities, and equipment are clean and in good condition.
  • To ensure guest requests are met and company policies and standard procedures are implemented and maintained.
  • Monitors and controls Housekeeping tasks, such as lost and found, key control, security, and emergency procedures that help maintain the health and security of personnel and guests.
  • Ensures that all necessary tools, supplies, and equipment are available and maintained for daily operation.

 

JOB REQUIREMENTS

  • At least diploma in any relevant discipline
  • Minimum of 1 years in Housekeeping experience
  • Knowledgeable in Housekeeping operation and cleaning methods
  • Have good English communication skills both in written and spoken
  • Detail-oriented and possess pleasant personality with good communication and interpersonal skills

 

BENEFITS

  • Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
  • Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
  • Learning & Development Opportunities and Staff Recognition Awards

  Apply Now  

Assistant Executive Housekeeper

30-Aug-2024
Hilton | 39852 - Pampanga, Central Luzon

Hilton


Job Description

JOB DESCRIPTION

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?
 

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist with overseeing Housekeeping/Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Provide excellent guest service
  • Assist other departments wherever necessary

What are we looking for?
 

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
  • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
  • Excellent leadership, interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Knowledge of Workplace, Health, Safety and Hygiene is essential
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Familiar with Property Management Systems
  • Experience managing a department and Profit and Loss account
  • High level of IT proficiency
     

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

  Apply Now  

Executive Housekeeper - Conrad Manila

30-Aug-2024
Hilton | 39851 - Pasay City, Metro Manila

Hilton


Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

  Apply Now  

Housekeeping Manager

29-Aug-2024
SG HOTELS PTE. LTD. | 39802 - Central Region

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the peack

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

  Apply Now  

Housekeeping Manager

29-Aug-2024
DUSIT THANI | 39801 - East Region

DUSIT THANI


Job Description

JOB DESCRIPTION

  • Overall smooth operations of the Hotel housekeeping operations.
  • Familiar with the latest housekeeping and laundry technology.
  • Build and maintain rapport with guests, business associates, community partners including government agencies for organizational success.
  • Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
  • In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

 

JOB REQUIREMENTS

  • Preferably a Bachelor's degree in Hotel Management or relevant discipline.
  • Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
  • Knowledgeable in Housekeeping operation and cleaning methods.
  • Have excellent English communication skills both in written and spoken.
  • Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

 

BENEFITS

  • Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
  • Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
  • Learning & Development Opportunities and Staff Recognition Awards

  Apply Now  

Executive Housekeeper

29-Aug-2024
Hilton | 39779 - Pampanga, Central Luzon

Hilton


Job Description

JOB DESCRIPTION

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.
 

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

  Apply Now  

Assistant Housekeeper (Conrad Singapore Orchard)

28-Aug-2024
Hilton | 39714 - Central Region

Hilton


Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department.

 

What will I be doing? 

As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards:

  • To ensure the ultimate comfort, cleanliness and safety for all the guest, as expected in Conrad Singapore Orchard
  • To assist in the recruiting qualified people, to train employees in order to achieve the standards of cleanliness and high level of service.
  • To be responsible for the daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public area.
  • To monitor daily assignments for guest rooms cleaning and to ensure that proper quotas are assigned to achieve optimum productivity.
  • To establish safe working environment.
  • To coordinate tasks and supervise outside contractor working in the hotel premises.
  • To establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies.
  • To establish a cleaning program maintaining top quality standard in performance, procedures and productivity pertaining to all public guest areas.
  • To be very familiar with occupancy projection and to forecast manning as required.
  • To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping.
  • To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
  • To coordinate engineering work orders for assigned areas and follow up inspection.
  • To coordinate cleaning schedules and maintenance program for all guestrooms, guest corridors, public areas and heart of the house.
  • To review all work orders submitted and ensure all orders are carry out in a timely manner.
  • To clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation.
  • To monitor cost control program for housekeeping labor and operating supplies.
  • To assist in administering and keeping accurate record all personnel related updates.
  • To be familiar with and understand all the hotel and departmental policies, procedures and standards established for the department.
  • To be involved in ensuring that all on line training material are updated at all time.
  • To be involved in identifying employees needs and to develop staff and coordinate training when needed.
  • To ensure all policies and procedure are observed and is in place.
  • To assist in conducting monthly staff meeting.
  • To maintain a high level of employee morale.
  • To be familiar with laundry operation and to assist in handling complaint when required.
  • To be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas.
  • To participate and assist in conducting yearly performance evaluation ensuring reviews are completed in a timely manner.
  • To participate in counseling and discipline staff when needed ensuring proper follow up action is taken and staff is review accordingly.
  • To have an understanding on the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, operating expense budget that is presented by the Executive Housekeeper.
  • To respond properly in any hotel emergency or safety situation.
  • To perform other tasks or projects as assigned by hotel management.

What are we looking for? 

An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Reading, Writing and Oral proficiency in English Language.
  • Ability to speak on additional language will be an advantage.
  • Possesses leadership skill and able to make sound independent decision.
  • Previous Experience in Housekeeping with supervisory responsibilities.
  • Possesses strong interpersonal skill and experience in people handling.
  • Flexible with shifts. Able to work on weekends.

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

  Apply Now  

House Keeping

28-Aug-2024
VOFFICE Philippines Inc. | 39683 - Mandaluyong City, Metro Manila

VOFFICE Philippines Inc.


Job Description

To ensure that the facility is well kept, clean and sparkling at all times based on the company manual. To run errands as requested by Operations Team as an ad-hoc task. The primary task is to ensure all rooms and common areas are well kept.
 

  Apply Now  

Housekeeper

28-Aug-2024
SSW ENTERPRISES | 39684 - Tagaytay City, Cavite

SSW ENTERPRISES


Job Description

*Must be husband and wife or live-in partner

*They are responsible for cleaning and reporting any safety hazards to the homeowner. They must complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. 

*They must ensure that the house is clean and safe. Can do household will.

*Husband do the gardening and help his partner do the household

*Willing to relocate at Tagaytay

*Stay-in

  Apply Now  

House keeper & Gardener

28-Aug-2024
PKSS ENTERPRISE | 39687 - Tagaytay City, Cavite

PKSS ENTERPRISE


Job Description

*Must be couple
*Can work with Stay in
*For House keeper
-Work with high standard cleanliness
-Can speak & understand English
-Can be trustworthy
*For Gardener
-Can Help the housekeeper job

  Apply Now  

Assistant Housekeeping Manager

28-Aug-2024
JEN Singapore Tanglin | 39713 - Tanglin, Central Region

JEN Singapore Tanglin


Job Description

Job Highlights

  • Career Development Opportunities
  • Duty Meals, Birthday Leave and Flexible benefits
  • Complimentary Room Nights 
  • Discounted Room and Dining Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

  • Assist Executive Housekeeper in directing and maintaining housekeeping department
  • Supervise the team in the maintenance of guest rooms and replenish room supplies
  • Ensure quality assurance standards are met at all times
  • Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

  • Takes pride in being a hotelier
  • Enjoys interacting with people
  • Fully understands room operations
  • Enjoys problem solving with a can-do attitude
  • Is a friendly, helpful and trustworthy leader
  • Has strong interpersonal skills
  • Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

  Apply Now  

4-star luxury hotel housekeeper

27-Aug-2024
Talentvis Singapore Pte Ltd | 39618 - Central Region

Talentvis Singapore Pte Ltd


Job Description

HOTEL HOUSEKEEPER @ CENTRAL | 13/HR | SIMPLE JOB | 4 DAYS WORK | NEAR MRT 

 

FAST HIRE

NO EXP OK

TRAINING PROVIDED

 

3MTHS, CONVERTIBLE TO PERM STAFF

ANY 4 DAYS, 4HRS PER SHIFT

 

SHORT HOURS!

4 DAYS/WEEK ONLY!

NEAR MRT!

SIMPLE JOB!

 

JOB SCOPE:

Clean & tidy rooms

Replenish room items

Ensure public areas are clean 

Collect & deliver guest laundry

 

If interested, please wa.me/6588052816 with

- FULL JOB TITLE 

- Full name

- Residential location

- Availability (from when to when)

- And a copy of your resume

  Apply Now  

Housekeeper

27-Aug-2024
MetroResidences | 39619 - Central Region

MetroResidences


Job Description

We are seeking dependable and hardworking individuals with strong integrity to join our housekeeping team.

As a housekeeper, you will be responsible for maintaining the highest standards of cleanliness and quality for our customers by performing routine cleaning tasks and addressing any issues that arise.

 

Main Responsibilities:

  • Provide housekeeping services for residential and commercial properties.
  • Perform cleaning tasks such as bathroom and kitchen cleaning, changing linens, washing windows, removing trash, vacuuming, mopping, and dusting.
  • Ensure that furniture, appliances, and amenities are clean and functional.
  • Arrange furniture and amenities according to specified layouts.
  • Complete deep cleaning assignments as needed.
  • Replenish linens and supplies for the next workday.
  • Travel to various locations throughout Singapore.
  • Report any maintenance issues or damages promptly.

 

Requirements:

  • A positive attitude and the ability to work both independently and as part of a team.
  • Minimum of 1 year of housekeeping experience, ideally in hotels, serviced apartments, or residential cleaning services.
  • Familiarity with cleaning products, techniques, and equipment.
  • Physical stamina and the ability to reach, kneel, and bend.
  • 5 days work week, including weekends, from 9am to 6pm.
  • Candidates with a driver's license will be given preference.

 

Why Join Us?

  • Supportive and respectful team environment.
  • Competitive salary based on your experience.
  • Medical and dental benefits.

  Apply Now  

house keeping

27-Aug-2024
practical4u | 39601 - Paranaque City, Metro Manila

practical4u


Job Description

Male 

have expirience as a housekeeping

Cleaning Duties: Perform routine cleaning tasks including sweeping, mopping, vacuuming, dusting, and polishing surfaces. Clean and sanitize bathrooms, kitchens, and other common areas.

 

  Apply Now  

Assistant Housekeeper

27-Aug-2024
Amara Sanctuary Resort Sentosa | 39617 - Southern Islands, Central Region

Amara Sanctuary Resort Sentosa


Job Description

Job Responsibilities:

·        Prepare daily room assignment report.

·        Attend daily roll call meeting.

·        Respond to and follow through guest requests, concerns and problems.

·        Ensure all guest rooms are clean and comfortable before guests check in for the day.

·        Supervise and conduct daily inspection of guest rooms, public areas, back-of-house and the compounds of the Resort.

·        Enforce the compliance of all Resort standards of cleaning.

·        Follow up closely on “Out of Order” rooms and ensure rooms are blocked for repair and maintenance work when required.

·        Track the productivity of Room Attendants on a daily basis through inspecting the standard of cleaning and turnaround time assigned rooms.

·        Inspect the Resort daily so as to ensure guest rooms and public areas are in excellent condition.

·        Set up showroom for special events such as Wedding show.

·        Perform weekly inventory checks to make sure there is sufficient supply of guest amenities, linen and uniform.

·        Compile daily cleaning report from Room Attendant.

·        Conduct On-The-Job training (OJT) for staff.

 

Others:

·        Prepare weekly MPSS roster.

·        Assist Executive Housekeeper to train staff on OSHA and Resort guidelines in the safe handling of all housekeeping chemical and equipment.

·        Perform any other duties as assigned by management. 

 

Job Requirements:

·        Knowledge in handling chemical and machinery such as: Auto Scrubber, carpet extractor machine, high RPM polishing machine. 

·       Minimum 4 years of housekeeping experience with at least 2 years in supervisory level.

·        Team player and good supervisory experience.

·        Certificates in machinery handling, chemical handling and health and safety, would be an advantage.

For Singaporean applicants only.

Employability Partner: NTUC e2i (Employment and Employability Institute)

  Apply Now  

Housekeeping Manager, Butler (Highest salary in market)

24-Aug-2024
Prestige Professions Pte Ltd | 39492 - Central Region

Prestige Professions Pte Ltd


Job Description

• Highest salary remuneration package in market
• Promising career prospects
• Conducive working environment

Job Scopes:

  • Plan and control household resources, such as manpower shift, household inventory 
  • Managing the household’s schedule and calendar
  • Event planning, organizing, and coordination
  • Running errands and performing necessary tasks
  • Arranging appointments for personal and professional needs
  • Scheduling home maintenance and repair work and supervising the project
  • Handling household bills and administrative duties
  • Supervision of other household staffs, such as housekeepers, private chefs, nanny and drivers
  • Ensure essential support is provided for business trip when necessary
  • Prepare and design household management SOP and equipment 

Job Requirements:

  • Butler certification is a plus (not a must)
  • Proven work experience in a similar role
  • Proficiency in Microsoft office and document filing
  • Responsible, discreet, and organized
  • Excellent judgement and attention to detail ability

*** Sincere & Interested applicants, kindly forward your *Updated resume (word doc format) to allan@prestigeprofessions.com.sg and CC: Allan (R1223894) ***

  Apply Now  

Executive Housekeeper (HOT0AOPL)

23-Aug-2024
Hilton | 39390 - Bangkok

Hilton


Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

  • Institute department SOPs and P&P. 
  • Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 
  • Extend courteous service to guests.  
  • Establish training programs, methods and procedures for team members’ development. 
  • Oversee departmental training programs and revise relevant manuals as necessary. 
  • Work our balanced working schedules for team members and maintain close payroll control to meet budget. 
  • Evaluate the performance of assigned team members from time to time. 
  • Listen to team members’ problems and assist / help to solve them. 
  • Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 
  • Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 
  • Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 
  • Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 
  • Conduct regular housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 
  • Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 
  • Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 
  • Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 
  • Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 
  • Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 
  • Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 
  • Adhere to the hotel’s security and emergency policies and procedures. 
  • Perform any duties assigned by the Management team deemed necessary. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! 

  Apply Now  

Housekeeper

23-Aug-2024
DAY ONE PTE. LTD. | 39422 - Braddell, Central Region

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

  Apply Now  

[Jobstreet by SEEK Careerfair] Assistant Housekeeper (Oasia Hotel Novena)

23-Aug-2024
Far East Organization | 39374 - Central Region

Far East Organization


Job Description

Responsibilities

  • Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
  • Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
  • Take charge of assigned areas and ensure housekeeping services are in line with the established standards
  • Conduct random checks on service areas
  • Ensure trolleys are replenished and properly parked at designated areas
  • Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
  • Ensure work orders and requests are carried out promptly and efficiently
  • Investigate and follow up on feedback regarding housekeeping services

Requirements

  • O-Level or equivalent
  • At least 2 years of supervisory experience in Hotel Housekeeping
  • Proactive, meticulous and able to perform strenuous activities and handle heavy load

  Apply Now  

[Jobstreet by SEEK Careerfair] (Pre-Opening) Assistant Housekeeper (Quincy

23-Aug-2024
Far East Organization | 39375 - Central Region

Far East Organization


Job Description

Responsibilities

  • Supervise the duties of supervisors and room attendants (RAs), and to ensure that they carry out an orderly housekeeping work and maintain the general cleanliness of the apartments and common areas in accordance with the standard work requirements.

  • Monitor the works of supervisors to ensure they carry out thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initiate action on any defective or missing items for replacement.

  • Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.

  • Monitor staff working schedules to ensure adequate manning, supplies, and equipment for staff to carry out their duties. 

  • Ensure show flats are set up and inspected by the Supervisor and touch-up by RAs daily and they are in tip-top condition. 

  • Ensure there are sufficient well-maintained stand-by apartments for emergency room move or temporary stay. Situations may include but not limited to air-conditioner breakdown, water leakage, power failure, etc.

  • Identify apartments for CARE Program. To ensure that the apartments meet refurnished standard during handover. Deep cleaning by RAs to be carried out to ensure the apartment is refreshed and thoroughly cleaned. To give timely feedback to Front Office and Engineering if the works produced do not meet requirements.

  • Ensure supervisors coordinate and plan the work schedules for Houseman in an effective and productive manner.

  • Prepare and maintain inventory list of all assets within each assigned apartment, including all additions and disposals of such assets. 

  • Ensure that joint inspections are carried out with prospective tenants concerned during check-in and check-out to verify the status of items within apartments which are likely to give rise to disputes. 

  • Work closely with Supervisors to provide services to guests and respond efficiently and tactfully to complaints, requests, and enquiries. 

  • Update daily VIP, MOD, complimentary stay, and special requests to team and ensure that they are followed up.

  • Liaise closely with Front Office on guests' departure to ensure cleaning allocation is maximized. 

  • Establish contacts with house guests/long staying guests and render assistance when necessary. 

  • Handle laundry discrepancies with laundry vendor and follow-up with the relevant departments in a timely manner.

  • Requisite and keep stock of promotional materials for daily operations. 

  • Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs. 

  • Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures. 

  • Train employees in proper housekeeping procedures and appropriate performance of duties. 

  • Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

  • Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management. 

  • Undertake duties assigned by his/her superiors diligently and professionally. 

Requirements

  • O-Level or equivalent
  • At least 2 years of supervisory experience in Hotel Housekeeping
  • Proactive, meticulous and able to perform strenuous activities and handle heavy load

  Apply Now  

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