The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

GP Hotel Management Pte. Ltd.

Global Premium Hotels Limited (GPHL) is a leading Singapore hospitality group, operating 26 hotels across five distinct brands, offering a diverse range of stays from value-driven to premium experiences.

Job Description

RESPONSIBILITES:

• Maximize overall Hotel Revenue for a cluster of hotels.

• Review of daily selling rates, parity and closeout.

• Monitor and analyze market trends, competitor activities and customer feedback to identify new revenue opportunities.

• Negotiate contracts to ensure the best possible rates.

• Prepare reports and presentations as required.

• Ensure all revenue policies and procedures are followed and adhered to.

• Stay up to date with industry trends and best practices.

REQUIREMENTS:

• At least 3 years of experience in hotel management.

• Proficiency in hotel management systems and revenue management software eg Siteminder / EzRMS

• Ability to analyze market data and create pricing strategies.

• Ability to collaborate with other departments and provide revenue guidance.

• Knowledge of revenue management principles and practices.

• Ability to work independently or as part of a team.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

KEMING (TAMPINES) PTE. LTD.

Job Description

Job Description

Lead and guide the sales team to achieve targets and meet sales goals

• Monitor and analyse sales performance, providing feedback and implementing improvement strategies
• Develop and implement effective sales and promotional activities
• Develop and maintain strong customer relationships to drive repeat business
• Collaborate with the management team to set sales targets and contribute to overall business goals
• Ensure compliance with company policies, procedures, and ethical standards
• Resolve customer complaints or issues in a professional and timely manner
• Conduct regular team meetings to communicate goals, updates, and sales strategies

Job Qualification

• Minimum O Level
• Relevant experience as a Sales Supervisor or similar role in the hospitality or F&B industry
• Good communication and team management skills
• Ability to analyze data and make informed decisions to drive sales performance
• Results-oriented with a focus on customer satisfaction
• Flexibility to work varying shifts, including weekends and holidays

ABDUL ASIF PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Deen Prata House

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Ascott International Management Pte Ltd.

Job Description

The Manager, Revenue Management is responsible for maximising the revenue of a defined cluster of Ascott serviced residences and hotels in Singapore. By analysing trends like market demand and the booking pace, he or she shall implement revenue optimising strategies and grow the property’s market shares through effective pricing, business mixes and sales channel management. He or she will report to the Deputy Director, Revenue Management.

• Yield optimum revenue and RevPAR with a regular business review of managed properties, including assessing rates, inventory, sales strategies, competitor set performance and booking pace.

• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.

• Actively manage and evaluate decisions from the IDeaS revenue management system for selected properties.

• Improve the property’s direct booking performance.

• Manage and oversee the online distribution strategy for all online sales channels.

• Provide and update monthly revenue forecasts for managed properties.

• Participate in annual budget and rate rationalisation exercises.

• Provide timely advice to the Sales Team on sales quotations.

• Ensure property’s rate parity and rate competitiveness.

• Prepare and chair the Revenue Meeting for each property (ie; Frequency of meetings will be dependent on each property’s needs).

• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.

• Participate in pre-opening processes to ensure activation of distribution channels before a property’s opening.

• Contribute to the growth of the Revenue Management culture within the organisation.

• Closely communicate with related departments, such as Sales, Marketing, Reservations, and Operations on specific tasks.

Job Requirements

The candidate must possess the following:

• A minimum of a Diploma in Hotel Management

• A minimum of 4-5 years of experience in a related revenue management position

• Knowledge of Microsoft Office (Eg; Word, Excel, and PowerPoint)

• Strong communication, analytical, and coordination skills

• Knowledge of G3, connectivity or analytical tools like Tableau, Power BI, and Excel Macros will be a plus point

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Job Summary

Reporting to the Reservations Manager, the incumbent will be responsible for:

Key Responsibilities

• Assist in overseeing the daily operations of the Reservations Department to ensure efficient and accurate reservation processing.

• Supervise and support the Reservations team in handling room reservations, guest enquiries, amendments and cancellations in accordance with hotel standards.

• Ensure high levels of guest satisfaction by providing prompt and professional service while effectively resolving guest concerns and reservation-related issues.

• Monitor room inventory, availability and reservation status to maximise room occupancy and revenue opportunities in line with the hotel's forecast and budget.

• Assist in managing room rate categories, distribution channels and reservation systems to ensure accurate inventory and pricing.

• Communicate room rates, availability, inventory updates and promotional strategies to the Reservations team in alignment with Sales and Revenue Management objectives.

• Review daily room availability and support inventory management by opening and closing room categories as required.

• Prepare and analyze reservation reports, forecasts and productivity reports to support business decisions.

• Conduct on-the-job training, coaching and performance monitoring for Reservations Executives to ensure service excellence and continuous development.

• Work closely with Revenue Management, Sales, Front Office and other departments to ensure seamless operations and effective communication.

• Ensure compliance with hotel policies, standard operating procedures and brand standards.

Requirements

• Diploma or Degree in Hospitality Management, Business Administration or a related discipline is preferred.

• Minimum 2 years of supervisory experience in Reservations or Front Office within the hotel industry.

• Familiarity with hotel reservation systems and property management systems (PMS); knowledge of Opera Cloud will be an advantage.

• Strong leadership, organisational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent interpersonal, communication and customer service skills.

• Proactive, detail-oriented and able to work independently as well as collaboratively within a team.

• Strong analytical mindset with an understanding of revenue management principles.

• Positive attitude with a passion for delivering exceptional guest experiences.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

The Manager, Revenue Management is responsible for maximising the revenue of a defined cluster of Ascott serviced residences and hotels in Singapore. By analysing trends like market demand and the booking pace, he or she shall implement revenue optimising strategies and grow the property’s market shares through effective pricing, business mixes and sales channel management. He or she will report to the Deputy Director, Revenue Management.

• Yield optimum revenue and RevPAR with a regular business review of managed properties, including assessing rates, inventory, sales strategies, competitor set performance and booking pace.

• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.

• Actively manage and evaluate decisions from the IDeaS revenue management system for selected properties.

• Improve the property’s direct booking performance.

• Manage and oversee the online distribution strategy for all online sales channels.

• Provide and update monthly revenue forecasts for managed properties.

• Participate in annual budget and rate rationalisation exercises.

• Provide timely advice to the Sales Team on sales quotations.

• Ensure property’s rate parity and rate competitiveness.

• Prepare and chair the Revenue Meeting for each property (ie; Frequency of meetings will be dependent on each property’s needs).

• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.

• Participate in pre-opening processes to ensure activation of distribution channels before a property’s opening.

• Contribute to the growth of the Revenue Management culture within the organisation.

• Closely communicate with related departments, such as Sales, Marketing, Reservations, and Operations on specific tasks.

Job Requirements

The candidate must possess the following:

• A minimum of a Diploma in Hotel Management

• A minimum of 4-5 years of experience in a related revenue management position

• Knowledge of Microsoft Office (Eg; Word, Excel, and PowerPoint)

• Strong communication, analytical, and coordination skills

• Knowledge of G3, connectivity or analytical tools like Tableau, Power BI, and Excel Macros will be a plus point

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager to join our dynamic team.

The Senior / Sales Manager – Corporate position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible - both within our teams and in every guest experience.  With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments.  Our success is driven by passionate individuals who understand hospitality inside and out.  We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences.  We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions.  And we stand out because of our unique culture, setting us apart in the industry.

 As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights.  If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

FINANCIAL RETURNS

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include daily sales calls, entertainment, FAM trips, trade shows, etc.

• Achieving and exceeding financial targets under the guidance of the Director of Sales

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand.

GUEST EXPERIENCE

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Develop key relationships with key corporate accounts and grow share of the accounts.

• Identifies new business opportunities to achieve personal and location revenue goals.

• Interact with guests to obtain feedback on product quality and service levels.

• Executes and supports the company’s customer service standards.

• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

RESPONSIBLE BUSINESS

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.

• Perform other duties as assigned.

ACCOUNTABILITY

As a key member of the sales team, the Senior / Sales Manager is responsible for driving business growth and supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management, pipeline development, and the achievement of sales targets, while ensuring a high standard of service and professionalism. The Sales Manager works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs, contributing to long-term business success.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Understanding of microeconomics as it applies to hotel business.

• Strong computer skills are required. Delphi Sales & Catering experience preferred.

• Strong reading and writing abilities are required.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Ability to travel to attend workshops, specialized training and or certifications.

• May be required to work nights, weekends, and/or holidays.

What we offer
We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.  As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.  You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Ban Teck Han Enterprise Co Pte Ltd.

Established in 1981, Ban Teck Han Group (“BTH Group”) is a group of companies in food packaging manufacturing and distribution, and property development and investment.

Job Description

Work location : 3 Depot Close (main office)

Leading and motivating sales teams to achieve targets

Developing sales plans and monitoring pipeline activity

Managing performance reviews and coaching team members

Analysing sales data to identify trends and opportunities

Coordinating with marketing to support lead generation activity

Building relationships with clients

Presenting forecasts and performance updates to senior management

Implementing sales processes that support consistent execution

ALI DELIVERY SERVICES PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

LUXURY ISLANDS PTE. LTD.

Job Description

The Director of Sales and Marketing is responsible for leading the hotel’s overall sales, marketing, and revenue-generating strategies. The role focuses on driving room revenue, MICE and group business, corporate accounts, brand positioning, and market share growth while ensuring alignment with the hotel’s business objectives.

• Develop and implement the hotel’s annual sales and marketing plan.

• Lead the sales team in achieving room revenue, group business, and banquet/meeting space targets.

• Develop strategies to grow corporate, leisure, government, MICE, and travel trade segments.

• Oversee account management for key clients and maintain strong long-term business relationships.

• Monitor market trends, competitor activity, pricing, and demand to support revenue growth.

• Work closely with Revenue Management to optimize pricing, inventory, and positioning strategies.

• Guide the marketing team on brand campaigns, digital marketing, public relations, promotions, and hotel communications.

• Identify new business opportunities through networking, partnerships, sales calls, and industry events.

• Oversee proposal development, contract negotiations, and major account closures.

• Ensure effective planning and execution of promotional activities, exhibitions, roadshows, and familiarization trips.

• Review sales forecasts, pipeline performance, and market performance reports regularly.

• Manage the sales and marketing budget and ensure efficient use of resources.

• Collaborate with Operations, F&B, Finance, and Reservations to ensure seamless guest and client experience.

• Represent the hotel at trade shows, client meetings, community events, and industry functions.

• Coach, mentor, and develop the sales and marketing team to meet performance goals.

• Ensure all activities are aligned with brand standards and company policies.

Pattaya Yacht Charters Co., Ltd.

Job Description

Job Description

ATV & Buggy Adventures Pattaya is looking for an enthusiastic and customer-focused Reservations & Sales Officer to join our adventure tourism business.

You will be responsible for handling customer enquiries, processing reservations, communicating with travel agents, and providing excellent customer service through multiple online platforms.

Main Responsibilities

• Reply to customer enquiries via Email, WhatsApp, Facebook, Instagram and booking platforms

• Manage ATV & Buggy tour reservations

• Confirm customer details, pickup times and payments

• Communicate with local and international travel agents

• Follow up enquiries and convert them into confirmed bookings

• Assist with general customer support and daily office operations

• Maintain accurate booking records and reservation schedules

Qualifications

• Thai nationality

• Excellent spoken and written English

• Good computer skills (Microsoft Office, Google Workspace, etc.)

• Organised, reliable and honest

• Friendly personality with excellent communication skills

• Able to work independently and as part of a team

Working Hours & Benefits

• 6 working days per week

• 23 days paid annual leave

• 3-month probation period

• Salary review after probation

Salary

20,000 – 30,000+ THB per month

Salary depends on experience, English ability and computer skills.

Please send your CV/Resume to: inf•@pattayayachtcharters.com

Phone / WhatsApp: +66 (•)••••••772

Marriott International

Job Description

Marriott International

Job Description

The Standard, Singapore

Job Description

Sales Executive

We’re looking for a commercially driven Sales Executive to grow our business and bring fresh energy to our sales team.

Roles & Responsibilities:

Sales & Business Development

• Proactively identify and generate new business opportunities through prospecting, sales calls, site inspections, networking, and client engagement activities.

• Achieve daily and monthly sales activity targets with a focus on conversion and revenue growth.

• Develop and maintain a strong pipeline of business leads and key accounts.

• Conduct market research and analyze business trends using tools such as Agency360 to identify potential opportunities.

• Organize and host impactful site inspections and familiarization (FAM) trips for prospective clients.

• Maximize revenue opportunities through strategic upselling and cross-selling of hotel rooms, event spaces, dining venues, and entertainment offerings.

• Represent the hotel at industry events, networking sessions, and client functions.

Client Relations & Customer Experience

• Build and maintain strong relationships with corporate clients, travel partners, and key stakeholders to ensure continued business growth and hotel exposure.

• Deliver exceptional customer service aligned with Hyatt and The Standard brand standards.

• Coordinate closely with internal departments to ensure seamless group arrivals, events, and guest experiences.

• Plan and execute memorable “WOW” experiences during client visits, inspections, and hosted events.

Administration & Operations

• Respond promptly and professionally to all sales enquiries and prepare proposals, presentations, contracts, and sales reports accurately and efficiently.

• Maintain and update client databases using Opera, Envision, and CRM systems.

• Support group and event logistics in collaboration with Reservations and Front Office teams.

• Ensure all sales-related documentation and administrative processes are completed in a timely manner.

• Attend regular meetings, training sessions, and yield discussions to support commercial strategy and business planning.

Financial & Commercial Awareness

• Develop a strong understanding of account production and revenue contribution to support strategic negotiations and account development.

• Contribute to revenue optimization strategies through participation in yield and Groups on Books (GRC) discussions.

• Stay informed on market trends, competitor activity, and external factors that may impact hotel performance.

Leadership & Team Collaboration

• Foster positive working relationships across all hotel departments.

• Support and uphold Hyatt and The Standard’s values, culture, and service philosophy.

• Maintain professionalism, confidentiality, and compliance with company policies and local regulations.

• Embrace new technologies and systems to improve productivity and operational efficiency.

Qualifications, Knowledge & Skills:

• Minimum 2 years of experience in a similar sales role in hospitality, with a proven track record of achieving sales targets.

• Diploma or Bachelor’s Degree in Hospitality, Tourism, Business, or a related field preferred.

• Strong verbal and written communication skills with excellent interpersonal abilities.

• Proficiency in Microsoft Office applications; experience with Opera and CRM systems is advantageous.

• Customer-focused with a passion for building long-term client relationships and delivering exceptional guest experiences.

• Results-driven, self-motivated, and commercially astute with strong negotiation skills.

• A collaborative team player with a positive attitude and professional demeanor.

• Ability to thrive in a fast-paced, dynamic hospitality environment.

Join us and be part of a brand that’s anything but standard.

MR.K 999 PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

We are looking for an Assistant Reservation Manager to assist the Reservation department to ensure all key KPIs are met and maintained including conversion, abandoned call rate and quality assurance.

Responsibilities

• Support the reservations sales team and operations teams to ensure all key KPIs are met and maintained including conversion, abandoned call rate and quality assurance. 

• Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly.

• Maintain and update reservation systems with accurate tracking and rate information to all distribution channels 

• Maintain high level of performance within the reservations guest experience, including the support for the reservations and operations team.

• Ensure that a “RevPRO culture” is spread in the hotel, through regular liaison with operational and call centre teams.

• Maintaining quality of reservations delivery with a team offshore.
  

Requirements

• Minimum of 3 years of relevant experience in the reservations sales 

• Strong working knowledge of CRS, PMS, TARS or distribution systems 

• Results Orientated 

• External and internal environment understanding  

• Ability to work effectively and contribute in a team  

• Great communication, presentation and influencing skills  

• Customer/Commercial focus 

• Team support and development mindset for the team 

• Multicultural awareness and able to work with people from diverse cultures  

• Flexible and able to embrace and respond to change effectively  

• Self-motivated and energetic 

voco® Orchard Singapore

Job Description

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as Catering Sales Manager (Weddings). As Catering Sales Manager (Weddings), you will drive business through direct sales solicitation for the wedding segment and support overall catering, weddings and catering revenue for the hotel.

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

• Establish strong working relationship with Wedding couples and maintain accurate and updated information about their needs for their function.

• Manage weddings / events functions to achieve the optimum departmental revenue targets.

• Follow up on potential sales leads.

• Design and plan wedding packages to maximise the conversions and profitability for the hotel.

• Negotiate and review weddings / events packages offered to clients.

• Represent the hotel in wedding shows and events as required.

• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

• Prepare contracts for confirmed Weddings & social events.

• Be up to date with current wedding trends and competitive packages in the market.

• Confident and professional approach when dealing with clients and wedding suppliers.

• Promote guest satisfaction and encourage referrals.

• Handle feedback and resolve complaints from guests.

• Maintain client files and update information daily in accordance with established departmental policies and procedures.

• Follow up with clients regularly during and after departure to ensure satisfaction.

• Be a “Trusted Advisor” for the Wedding Couple during their journey with us, leading up to their Wedding Day.

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

• Prepare event orders, proposals, confirmation and other agreements.

• Maintaining a close working relationship with Vendors and Partners.

• Perform other duties as assigned.

What we need from you

• Diploma/Degree in Marketing/Tourism/Hospitality Management/Travel or related disciplines.

• Minimum 3-4 years of experience in Sales within the Hospitality Industry.

• Good communication skills and shows initiative.

• Committed to working on weekends, public holidays and evenings.

• Well versed in systems such as: Opera PMS

• Proficient in Microsoft Office applications.

• Flexible work approach.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

ICE Holidays (S) PTE LTD

Job Description

Position: Sales Manager

Reporting to:  General Manager 

Company Description: 

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.  

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services. 

The Sales Manager will be responsible for driving business growth, managing key accounts, and executing strategic sales initiatives to expand our presence in Singapore. This role is based in Singapore and will involve close collaboration with our headquarters in Malaysia. 

Responsibilities: 

• Develop and implement effective sales strategies to achieve revenue and growth targets for the Singapore market. 

• Identify, prospect, and secure new business opportunities within the travel and tourism sector. 

• Manage and expand relationships with existing B2B clients, ensuring high levels of satisfaction and repeat business. 

• Conduct market research to understand customer needs, competitor activities, and emerging travel trends in Singapore. 

• Serve as the main point of contact for Singapore-based partners and clients. 

• Deliver compelling presentations and proposals to potential clients, showcasing the company’s products and services. 

• Negotiate contracts, pricing, and terms to secure profitable deals while maintaining competitive positioning. 

• Work closely with Marketing, Product, and Operations teams in Malaysia to align on promotional campaigns, product launches, and service delivery. 

• Provide regular market feedback to headquarters to inform strategic planning. 

• Represent the company at trade shows, networking events, and industry functions in Singapore. 

• Monitor and report on sales performance, pipeline activity, and market insights. 

• Prepare sales forecasts, budgets, and action plans in alignment with overall business objectives. 

• Submit regular reports (daily activity updates, weekly performance summaries, and monthly consolidated reports) to management, ensuring accuracy and timeliness 

• Carry out any other related ad-hoc tasks or assignments as required by management to support business objectives. 

Requirements: 

• Bachelor’s degree in Business, Tourism, Hospitality, or related field (or equivalent professional experience). 

• Minimum 3 years of proven sales experience in the travel, tourism, or hospitality sector, preferably in the Singapore market. 

• Strong network and client base within the travel industry in Singapore will be an advantage. 

• Excellent communication and negotiation skills in English (Mandarin is a plus to effectively communicate with Mandarin-speaking clients). 

• Proficient in Microsoft Office, Google Workspace, and CRM tools. 

• Highly motivated, proactive, and results-driven. 

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. 

• Familiarity with regional travel products, hotel contracting, airline negotiations, and market trends.

• Able to work independently with minimal supervision while staying connected to the Malaysia HQ team. 

Benefits: 

• Annual Company trip (For Confirmed Employees) 

• Yearly Bonus depending on Company performance and reflect to Individual performance 

• Annual performance appraisal review annually to identify room for improvement process 

• Outpatient medical coverage from registered clinics 

• Employee price for travel packages (For Confirmed Employees) 

• Company uniform provided 

• Travelling claims by receipt 

Impact Exhibition Management Co., Ltd.

Job Description

Overall Role Purpose

Take the lead in shaping the future of one of Thailand's leading MICE businesses. As Assistant Director of Sales, you will drive commercial growth, build strategic client partnerships, and lead a high-performing team to deliver exceptional business results while creating innovative opportunities across Corporate & Media markets.

Key Accountabilities

Lead, coach, and inspire the Sales team to achieve ambitious revenue and business growth targets.

• Develop and execute sales strategies, business plans, and annual budgets aligned with company objectives.

• Identify new business opportunities, strategic accounts, and emerging market trends to expand market share.

• Build and strengthen long-term relationships with corporate clients, partners, and key stakeholders.

• Monitor sales performance, analyze business results, and implement improvement plans to maximize profitability.

• Foster a high-performance culture through coaching, performance management, and continuous capability development.

• Collaborate closely with Marketing and cross-functional teams to develop integrated sales initiatives and customer engagement strategies.

• Represent the company at industry events, exhibitions, and networking opportunities to enhance market presence and generate new business.

• Support the Director of Sales in driving strategic initiatives, business transformation, and commercial excellence.

• Prepare business reports, sales forecasts, and strategic recommendations to support executive decision-making.

What We're Looking For

• A passionate sales leader who enjoys building businesses and leading people.

• A strategic thinker with strong commercial acumen and a growth mindset.

• Proven experience in driving revenue growth and developing key client relationships.

• A collaborative leader who works effectively across cross-functional teams.

• Confident in making data-driven decisions and adapting to changing market conditions.

• Excellent communication, negotiation, and presentation skills.

• Resilient, proactive, and able to perform under pressure.

• Bachelor's degree with at least 8 years of commercial sales experience, including leadership responsibilities.

• Experience in MICE, exhibitions, hospitality, or related industries is highly preferred.

CONRAD SINGAPORE MARINA BAY

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. As an Assistant Director of Sales, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As Assistant Director of Sales, you are responsible for working closely with Director of Sales to drive accommodation business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

Luxury Consortia Management
•    Develop and maintain strong relationships with luxury consortia partners
•    Negotiate annual consortia agreements, preferred partnerships, and marketing collaborations. 
•    Ensure optimal visibility across advisor platforms, luxury travel portals, and partner campaigns. 
•    Execute consortia promotions, advisor engagement initiatives, and luxury sales activations.

Tour & Travel Sales
•    Manage relationships with tour operators, wholesalers, destination management companies (DMCs), and retail travel agencies. 
•    Identify and secure new business opportunities within domestic and international leisure markets. 
•    Contract and negotiate group series and leisure groups
•    Develop seasonal packages, promotions, and tactical offers for travel partners. 
•    Conduct sales calls, presentations, workshops, and product training for travel partners.

Revenue & Business Development
•    Achieve and exceed revenue, room night, and market share targets. 
•    Develop and execute annual sales plans and account strategies for consortia and tour & travel segments. 
•    Monitor booking trends, production reports, and competitive market intelligence. 
•    Analyze account performance and implement corrective action plans when necessary.

Relationship Management
•    Build long-term partnerships with key travel advisors, agency owners, tour operators, and industry stakeholders. 
•    Organize and host familiarization (FAM) trips, site inspections, networking events, and client entertainment. 
•    Represent the hotel or brand at trade shows, roadshows, sales missions, and industry events.

Cross-Functional Collaboration
•    Work closely with Revenue Management, Marketing, Reservations, and Operations teams to align business strategies. 
•    Coordinate promotional campaigns, digital marketing initiatives, and partner communications. 
•    Ensure smooth execution of contracted business and exceptional guest experiences.

Reporting & Administration
•    Maintain accurate account records, sales activities, and pipeline updates within CRM systems. 
•    Prepare weekly, monthly, and quarterly sales reports, forecasts, and budget updates. 
•    Track ROI on consortia partnerships, travel campaigns, and trade events.
•    Excellent communication skills
•    High level of IT skills, including Excel, PowerPoint, and Word
•    Proactive approach to meeting deadlines
•    Excellent organizational and administration skills
•    Previous experience in a sales role

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Business, or related field
• Minimum 5 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary 

We are seeking a dedicated Hospitality Executive to join our team. This role is responsible for supporting the planning, coordination, and execution of all Meetings, Incentives, Conferences, and Exhibitions (MICE) for food and beverage operations across multiple venues within the resort. The position ensures high standards of service, operational efficiency, and client satisfaction, while upholding health, safety, and quality standards. 

Key Responsibilities 

Event Operations 

• Coordinate and oversee the smooth setup and breakdown of all MICE-related F&B events across assigned venues. 

• Monitor service delivery during events, ensuring adherence to service standards, timing, and guest expectations. 

• Supervise operations to maintain productivity, discipline, and service excellence. 

Client & Stakeholder Collaboration 

• Liaise with Events and Sales teams to understand client requirements and translate them into actionable F&B event plans. 

• Coordinate with AV, security, and housekeeping teams to ensure integrated event delivery. 

Staff Training & Supervision 

• Support training and guidance of casual service staff on MICE service SOPs. 

• Ensure staff compliance with hospitality standards and operational procedures. 

Asset & Compliance Management 

• Ensure banquet equipment, furniture, and buffet ware are accounted for and maintained in good condition before and after events. 

• Uphold health, safety, hygiene, and licensing regulations across all MICE F&B operations. 

Reporting & Continuous Improvement 

• Submit post-event reports, incident logs, and feedback summaries to support continuous improvement. 

• Assist in cost tracking, expense monitoring, and inventory reconciliation after events. 

Requirements 

• Diploma in Hospitality Management or related field. 

• Minimum 3 years’ experience in banquet or event F&B operations, preferably within a resort or large-scale MICE venue. 

BHIRAJ BURI GROUP

BHIRAJ BURI GROUP (BBG) is a leading Thai asset development and management company with over 40 years of experience in the commercial real estate sector. With more than 790,000 sqm. of gross floor area across Bangkok’s strategic locations, BBG is dedicated to transforming spaces into places through its Work–Live–Play–EAT business.

Job Description

At BHIRAJ BURI GROUP, we are a group of companies that is committed to helping people fulfill their Work | Live | Play | Eat lifestyles through a variety of products and offerings. Founded in 1960, we have grown from property development and management to people experience management through the Work | Live | Play | Eat concept. Our team is passionate about delivering exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow.

Sales Strategy & Business Development:

• Develop and execute comprehensive sales strategies to support hotel incubation and pre-opening objectives.

• Identify and secure new business opportunities across Corporate, Travel Trade, Event, and Partnership segments.

• Build and manage a strong sales pipeline to drive occupancy and revenue growth.

• Align sales strategies with revenue targets, market positioning, and business expansion plans.

Client Relationship & Account Management:

• Manage and grow relationships with key B2B accounts and strategic partners.

• Act as the primary point of contact for premium corporate and commercial clients.

• Conduct client needs analysis and provide tailored hospitality solutions.

• Drive long-term customer loyalty through proactive relationship management and service excellence.

Revenue Growth & Commercial Optimization:

• Support room revenue, group bookings, meetings, events, and long-stay business opportunities.

• Identify upselling and cross-selling opportunities to maximize account value.

• Collaborate with Revenue and Marketing teams to optimize pricing strategies and promotional activities.

• Monitor sales performance, conversion rates, and revenue contribution to ensure business targets are achieved.

Cross-Functional Collaboration & Service Alignment:

• Partner cross-functionally with Operations, Marketing, Revenue, and Front Office teams.

• Ensure seamless coordination between commercial and operational functions during pre-opening stages.

• Support the development of customer journey standards and service excellence initiatives.

• Ensure alignment with service level expectations and brand experience standards.

Market Intelligence & Business Insights:

• Analyze market trends, competitor activities, and customer behavior to identify growth opportunities.

• Provide regular sales forecasts, pipeline updates, and commercial performance reports.

• Utilize data-driven insights to refine sales approaches and improve business outcomes.

• Continuously evaluate business opportunities to strengthen market competitiveness.

Qualifications:

1. Bachelor’s degree in Business Administration, Hospitality, Marketing, or related field.

2. 5–8 years of experience in hotel sales, hospitality, or service-related business.

3. Experience in hotel pre-opening or incubation projects is highly preferred.

4. Strong experience in B2B sales, account management, and commercial negotiations.

5. Strong business acumen with revenue-driven mindset.

6. Excellent communication, presentation, and relationship management skills.

7. Good command of English communication skills.

M Social Hotel Phuket

Job Description

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Sales

• Actively solicit and generate new accounts as directed by the Director of Sales & Marketing through telephone prospecting, outside sales calls, site inspections and written communications
• Achieve daily & monthly targeted number of sales activities with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Research & prepare monthly lists of key accounts to target utilizing business analytic tools such as Agency 360
• Plan & conduct site inspections to qualified potential accounts
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity to maximize groups & wholesale revenue
• Attend key client events & FAM trips as planned

Administration

• Be conversant about Hotel USP’s (unique selling points) across guest rooms, function spaces, entertainment options & dining options, hours of operation
• Respond quickly & efficiently to all incoming sales enquiries in a pleasant manner using Hotel’s etiquette guidelines & departmental procedure. Refer leads to relevant team members where appropriate.
• Review in-house guest & arrivals list to flag specific VIP clients & corporate guests
• Provide sales and administrative support by effectively handling Sales and Business Development related documentation with accuracy in a timely manner
• Prepare sales reports, proposals, agreements and presentations as required by Sales and Business Development team
• Maintain and conduct prompt update of clients and agents’ database utilizing Envision, CRM system & Opera
• Assist with distribution of sales and events proposal, contracts and agreements
• Raise purchase orders on Birchstreet as required for Sales collateral & corporate merchandise & corporate merchandise
• Attend training sessions and meetings as and when required

Customer Service

• Close communications with clients to maintain a high level of hotel’s exposure
• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Update relevant departments on group arrival logistics in weekly pre-con briefings and that relevant guest profiles are shared to ensure maximizing GEM (Guest Engagement Management)
• Plan & Host “WOW” site inspections & FAM trips to deliver the brand promise always providing exceptional customer service
• Provide positive and constructive feedback as necessary to the respective departments

Financial

• Proactively seek in-depth knowledge of accounts to understand its total revenue impact on the hotel for better negotiation opportunities
• Support account development planning function to maximum revenue short & long term
• Support the preparation of weekly yield meeting content and contribute towards GRC (Groups on Books) to develop and adjust sales strategies, short term pricing and channel tactics

Operational & Other Duties

• Manage and plan all group/event logistics in liaison with the reservations and front office team
• Develop and maintain positive and productive working relationships with other colleagues and departments
• Identify and communicate ideas, customer expectations from assigned segments and territory
• To be aware of community, business, political and social factors that may affect the hotel’s financial performance
• Effectively communicate guiding principles and core values to all levels of associates.
• Direct subordinates to ensure productivity meets standards given in accordance with Hyatt Ways of working
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system
• To comply with local legislation and be conversant and act in accordance with any legal issues relating to your department
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
• To support and uphold Hyatt's and The Standard’s Corporate Mission and Values in all interactions
• Any other duties as assigned by your supervisor

Qualifications, Knowledge and Skills:

• A minimum of 2 years' experience in a similar capacity with proven track record in a 5-star/lifestyle hotel
• Diploma, Advanced/Higher/GraduateDiploma/Bachelor’s degree in tourism, hospitality, or related field
• Excellent verbal, reading and written communication skills
• Proficient in all Microsoft Office systems required and Opera & CRM systems preferred but not essential
• Customer centric with a core focus on providing guests with a positive experience to build long-term relationships
• A track record in achieving and exceeding sales targets
• A team player and builder
• A self-motivated hunter with excellent interpersonal and communication skills with strong business acumen
• Able to maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and colleagues

Wyndham Vacation Resorts (Thailand) Limited

Job Description

PRIMARY OBJECTIVES:

At Wyndham Destinations our vision is to put the world on vacation, in your position as the Revenue Manager you will be responsible for providing and maintaining a high standard of service in maintaining dynamic pricing modules, rates and inventory effectively in portfolios located across multiple regions and countries

Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:

Hospitality – treating everyone like family

Engagement – delivering our promise

Accountability – owning our impact

Respect – considering others in every interaction

Teamwork – succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

·       Help maintain and amend accordingly the dynamic pricing modules for your property portfolio to ensure effective yield management

·       Ability to assist properties that aren’t within your normal portfolio

·       Ensuring all rates are loaded and inventory maintenance is correct

·       Assist with the management and distribution of rates through various channels and systems e.g. TravelClick, OTA Extranets, SynXis, Property Management Systems

·       Ensure properties have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

·       Daily knowledge of all sales and marketing activity to ensure effective yield management is in place to achieve/exceed budgets, forecasts and prior year results

·       Ensure consistency of resort content on OTA extranets and resort websites

·       Work collaboratively with partners to achieve a greater distribution through OTA’s

and other online channels and 3rd party websites

·       Work collaboratively with sales and marketing to drive business through multiple channels including but not limited to direct websites, corporate, government, airline

·       Help monitor/enhance hotel yield management on 3rd party websites e.g. Booking.com, Expedia, Agoda etc.

·       Monitor and analyze the competition daily through shop reports to identify selling strategies and market trends and amend pricing accordingly

·       Analyze local events and activities and project the effect of opportunities they create

·       Accurate preparation, analysis and distribution of daily, weekly and monthly revenue reports

·       Communicate strategies and procedures to other departments as required

·       Conduct weekly revenue management meetings for your property portfolio

·       Assist in preparing short and long term forecasts

·       Must be knowledgeable of all rates, room types and product

·       Ensure confidentiality of property rates, contracts and client information during and post employment

·       Attend relevant training as required in relation to the role

·       Carry out other tasks as may reasonably be requested by the Director of Revenue & Distribution APAC

·       Confidence and leadership in role to put forward new initiatives and strategies that will improve on each hotels performance

·       Report any unsafe practices, incidents or accidents on the appropriate forms to the OH&S Consultant immediately

·       Display innovation through inspiring, creating and improving processes and products.

·       Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

·       Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

·       Ability to effectively carry out the above duties and make sound decisions in the best interest of the property with minimal assistance

·       Ability to determine areas within the business that can be improved upon in order to achieve effective yield

KEY POSITION CRITERIA:

·       Ability to work with other divisions & managers within the company

·       Ability to effectively communicate both verbally & in writing

·       Exceptional attention to detail

·       An understanding of the Hospitality and Property Industries (preferred Hotel experience)

·       Advanced skills in Microsoft Word, Excel and PowerPoint.

·       Excellent time management, organization & presentation skills

·       Ability to work autonomously

·       A Team player, willing to be flexible in tasks and hours worked as the role and deadlines require.

·       Ability to occasionally adjust hours to accommodate meetings held in various locations including but not limited to Australia, New Zealand, Singapore, Japan and USA

·       Ability to work full time based out of our Bali or Jakarta office

·       Ability to oversee and support a Revenue Team located within the same office

·       Ability to travel for business related trips where appliable

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

Job Summary 

The Assistant Reservation / Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Assist in the management of the Club's reservation systems and online booking platforms, ensuring accurate and timely processing of reservations.

• Monitor daily reservation levels and support efforts to optimise bookings and maximise participation in Club events and activities.

• Coordinate reservation information with relevant departments to ensure smooth operations and service delivery.

• Maintain accurate reservation records and ensure all booking procedures and standards are consistently followed.

• Manage, accept and confirm reservations while supporting table allocation and booking optimisation.

• Handle member and guest enquiries, special requests and reservation-related concerns in a professional and timely manner.

• Assist in resolving guest complaints and service recovery relating to reservations and bookings.

• Support the training, coaching and supervision of the Reservations team to ensure service standards and departmental objectives are achieved.

• Ensure reservation systems are maintained accurately, including guest profiles, booking details and table inventory.

• Prepare reservation reports and assist in analysing booking trends and demand patterns to support operational planning.

• Support the Manager in implementing departmental initiatives, policies and service improvements.

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

• Responding to guests needs and anticipating their unstated ones.

• Make our members feel welcome.

• Implementing plans to improve member’s satisfaction.

• Assisting with member and guest’s queries/disputes.

• Provide excellent customer service skill.

• Actively listen to and resolve complaints.

• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

• Monitor guest feedback and reviews to identify areas for improvement.

• Develop and implement strategies to improve overall member and guest satisfaction.

• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

• Expect and react promptly to member and guests' requirements and inquires.

• Any other job duties as assigned by the management.

MUBIN 7 PTE. LTD.

Job Description

Job Description & Requirements

A Sales Supervisor plays a critical role insupporting the success of and organization. They are the leader in coordinating theday-to-day activitieof the sales representatives and ensuring that they are meetingtheirgoals. The sales supervisor must work closely with the storemanager,general manager, and production manager tocommunicatechanging customer needs.As a liaison between theorganization andthecustomers, the production supervisor must anticipate changing custom needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the salesteam including marketing activities like product activations.
• Assist the line manager to recruit,training, enumerating, and retaininga competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports,and new customers’ on-boardedreports.
• Prepare sales presentations and othersales tools.
• Assist the line managers to ensureadequateclientcommunication,maintain contacts with clients and providefeedback.
• Initiate sales activities, strategies, andsales plans required to build brandvisibility.
• Serve as a point of reference to employees in terms of showing greatwork ethic, habits, personal character,and professioncharacter.
• Develop and maintain accurate records of prospects,leads, pricing,saleactivities, and active clients

Skills/Abilities/Knowledge

• Excellent communication skills, both written andverbalcommunication.
• Ability to lead and motivate a sales team, and put in place measur retain a great team.
• Excellent selling skills, ability to close deals, and deal withpostpurchaseanxiety.
• Excellent selling skills, people oriented, and ability to motivatea team.
• Ability to identify potential areas of growth and identify newbusiness partnership opportunities.
• Strong organization skills and multitasking skills.
• The ability to work under pressure.
• Availability to work within openinghours e.g.evenings,holidays,weekends

ZAY NOUSHIN PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

AR RAHEEM'S EATING HOUSE PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Hyatt Regency Hong Kong, Tsim Sha Tsui

Established in 1969 and operated as the first Hyatt hotel outside of the United States, Hyatt Regency Hong Kong closed its doors on New Year’s Day 2006, both international guests and residents lamented the end of a hospitality era.

Job Description

Summary

Heritage Hospitality Pte. Ltd.

Job Description

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 

• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 

• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 

• Ensure rate parity and distribution accuracy across all platforms. 

• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 

• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 

• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 

• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 

• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 

• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors

• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 

• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 

• Solid understanding of hotel operations, rate structures, and distribution channels 

• Excellent communication and presentation skills 

• Strong organizational and time management abilities with attention to detail 

SUTL Marina Development Pte Ltd

ONE°15 Marina Sentosa Cove, Singapore is a waterfront lifestyle destination offering world-class marina facilities replete with a comprehensive range of exclusive club amenities. It is an unprecedented lifestyle destination with modern facilities including an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, 26 tastefully appointed rooms, as well as a selection of restaurants and bars. ONE°15 Marina Sentosa Cove is part of SUTL Enterprise Ltd, which is listed on the main board of the Singapore Exchange. Since its inauguration in 2007, the Club has won several international accolades including Best Asian Marina of the Year and the prestigious FIVE Gold Anchors Award.

Job Description

Resortlife Co., Ltd.

Job Description

Position Purpose

The Reservations & E-Commerce Manager is responsible for maximizing room revenues, occupancy, and profitability by combining hands-on leadership of the daily reservation’s operations with strategic management of all online distribution channels. This role drives the resort's e-commerce strategy—optimizing the brand website and online travel agency (OTA) profiles—while ensuring the on-property reservations team delivers an efficient, high-touch, and luxury-grade booking experience for transient, wholesale, and wellness retreat guests.

Essential Functions:

1. Reservations Operations & Team Leadership

• Daily Supervision: Supervise the on-property reservations team, ensuring all phone, email, and system bookings are handled with exceptional hospitality and accuracy.

• System Integrity: Maintain precise reservation data entries within the Property Management System (PMS) and Channel Manager, resolving any technical booking sync errors immediately.

• Tracing & Account Auditing: Maintain an effective tracing system, monitor the room night production of corporate and e-commerce wholesale accounts, and implement tactical rate adjustments as discussed with sales leadership.

• Inventory Control: Actively manage room allotments, cut-off dates, and rate restrictions across both direct and indirect channels during need periods and peak seasons.

• Administrative Diligence: Oversee all departmental correspondence, filing structures, and general billing/deposit verifications for incoming guests.

2. E-Commerce & Digital Distribution Management

• Channel Optimization: Manage and audit all online distribution channels (Agoda, Booking.com, TripAdvisor, Expedia, etc.) to ensure rate parity, optimal hotel positioning, content accuracy, and imagery alignment.

• Website Content Management: Oversee and constantly update the resort's official website engine with accurate promotional content, updated villa/suite imagery, and live room rates.

• SEO & Digital Marketing: Partner with the marketing team to execute search engine optimization (SEO) tactics, digital ad-words campaigns, e-newsletters, and target-driven email marketing campaigns to drive direct bookings.

• Competitor Monitoring: Constantly evaluate competitor pricing, online promotions, and digital placement across third-party networks, reporting key trends to the Assistant Director of Sales & Marketing.

• Inquiry Management: Guarantee that all digital leads, group reservation requests, and OTA extranet inquiries are answered promptly and within the resort's service-level agreements.

3. Relationship Building & Collaboration

• Market Relations: Establish and nurture strong working relationships with key account managers at major OTAs and digital travel platforms through professional correspondence and sales calls.

• Cross-Department Synergy: Communicate online booking trends, occupancy pacing, and upcoming volume promotions to the General Manager, Front Office, and Sales leaders to align operations.

• Stakeholder Reporting: Generate and distribute daily, weekly, and monthly booking pattern reports, pick-up summaries, and production analysis to internal stakeholders.

Qualification Requirements;

• Bachelor’s degree from an accredited university in Hotel Management, Business Administration, E-Commerce, Marketing, or a related major

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required

• Minimum 3–5 years of progressive professional experience within Hotel Reservations, E-Commerce Management, or Digital Distribution.

• Proven track record managing major OTA extranets (Agoda, Booking.com) and utilizing advanced Channel Managers and Property Management Systems (PMS)

• Strong English and Thai communication skills (written and verbal).

• Highly proficient with hospitality tech stacks, Central Reservation Systems (CRS), website booking engines, and analytics tools.

• Excellent interpersonal, organizational, and time-management skills with a natural ability to mentor and train a service-oriented team.

• Prior luxury resort experience in Phuket or a similar high-volume leisure market.

• Basic understanding of SEO principles, Google Analytics, and content management systems (CMS).

• Positive, service-oriented attitude towards our guests, employees and our company.

• In possession of all faculties & Strong resistance

Pan Pacific Serviced Suites

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Primary Responsibilities:

·       Maintain and implement as necessary the Absolute Care Revenue Management system in Revenue Department and undertake regular monthly audits and review to ensure standards are being met.

·       To maintain a smart and professional approach within the team and with business partners.

·       Monitor group and transient business thresholds in accordance with selling strategies in Budget & Forecast. Follow all definite and tentative group bookings in Opera S&C and amend selling and rate strategy accordingly to ensure measurable improvements in demand generation and ultimately Rooms yield.

·       Maintain appropriate Pan Pacific Serviced Suites, Singapore forecasting tool reports to ensure measured tracking of results on a daily basis.

·       Handle/Supervise Best Rate Guarantee Claims

·       Supply critical analysis on the effect of short and long term decisions affecting Occupancy, Average Rate, Rev Par and Rooms profit goals.

·       Have knowledge of City Events, Conventions, Holiday seasons, financial and political status of our Country as well as of key business source countries.

·       Strive to achieve Budgeted Rev Par index against the competition Hotel set, Monitor and analyse competitive set in accordance with “Competition Act”

·       Understand the Brand concept of Best Rate Guarantee and exercise care in rate regulation as per Policy outlined by PPHG.

·       Work closely with VP, Serviced Suites Singapore to achieve optimum yield through reputable Third Party Intermediaries.

·       Maintain and analyze Revenue by Room type and ensure appropriate room type sale through various channels per Brand or Hotel product.

·       Actively look for new business opportunities and relate to VP, Serviced Suites Singapore and Director of Sales & Marketing to enhance future potential.

·       Ensure disciplined configuration of Property Management System in terms of Revenue Management, conduct regular audits on reservation entries.

·       Ensure PMS compliance with PPHG standards in terms of rate code, rate description, package elements, market segmentation, yield Class, guest profile, reservation quality, reservation turn away recording.

·       Clearly communicate rate and selling strategy to Sales and Revenue teams.

·       Work closely with individual section heads in Sales and Rooms departments on possible opportunities of Revenue enhancement.

·       Conduct Rooms Revenue meeting, Group follow up meeting once a week, issue the necessary minutes within 48 hours and ensure continued follow up through regular updates.

·       Attend daily Revenue and Sales Teams briefings to ensure clear communication and understanding.

·       Handle guest complaints with a Genuine caring attitude.

·       Ensure prompt completion of daily, weekly, monthly and quarterly reports.

·       Identify high and low dates with maximum possible lead time and adjust strategy accordingly by providing selling tools to Sales and Reservations teams.

·       Any other duties accorded by the Management

PT Mitra Global Holiday

Job Description

Join the Leader in B2B Hospitality 

MG Group, a leading B2B hospitality marketplace, is expanding, and we’re looking for Sales Manager to join our dynamic team! 

At MG, we connect top B2B buyers and sellers across the globe, leveraging technology and unparalleled service to help our partners grow and succeed. If you’re passionate about the travel industry and have a knack for building strong supplier relationships, this could be your next big opportunity!

Key Responsibilities:

1. Managing existing Travel Agent based on area portfolio and dealing with overseas agents

2. Planning sales calls around business data from MG dashboard and available business leads.

3. Making sales calls and presenting MG Bedbank’s business proposition and our latest products.

4. Gathering information about our client business and opportunities and solving customer issues

5. Reporting feedback and taking part in sales campaigns and events.

What We’re Looking For:

1. Locally based in Bangkok

2. Preferably at least 1 year of experience in a Sales role within the travel, hotel, or hospitality industry, preferably in a similar position.

3. Proactive and team player

4. Attention to detail and initiatives

5. Good interpersonal skills

6. Good communication and presentation skills

7. Having good English is a must

Five Fifteen Victory Hotel.

Job Description

• Using the tools provided and in compliance with the hotel standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPAR penetration, arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates, system contribution and trends in rooms and non-rooms revenues by channel, segment and account.

• Understand the composition of hotel profitability and use this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.

• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.

• Conduct weekly rate/sell strategy (yield) meetings with MD, Sales Manager, Reservations Manager, Front Office Manager, Event Manager

• Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.

• Manage use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Qualifications

•Bachelor's degree in Hospitality, Tourism, Economics, or related field

•Minimum 3 years of hotel revenue management experience

•Strong knowledge of pricing, forecasting, and distribution management

•Proficient in Excel and hotel revenue systems (PMS, CRS, Channel Manager, GDS)

•Strong analytical, communication, and problem-solving skills

Responsibilities

•Develop and execute revenue management strategies to maximize occupancy, ADR, and RevPAR

•Monitor market trends, competitor pricing, and demand patterns to identify revenue opportunities

•Manage inventory, distribution channels, and rate strategies across all segments

•Prepare forecasts, performance reports, and revenue analysis to support business decisions

•Evaluate and optimize third-party distribution partners, contracted accounts, and channel performance

•Conduct property performance reviews and recommend strategic and tactical revenue initiatives

•Ensure revenue management systems, reservation processes, and booking channels operate effectively

•Collaborate closely with Sales, Reservations, and Operations teams to drive revenue growth

•Support annual budgeting processes and promote a revenue-focused culture across the organization

Nippon Express Logistics (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Job Summary
We are looking for an Assistant Manager – Traffic & Revenue Control to manage daily air freight commercial and operational performance. This position is responsible for coordinating with airlines, securing cargo space and rates, monitoring capacity utilization, managing consolidation planning, controlling shipment cost and revenue, and ensuring smooth communication between internal teams and external service providers.

Key Responsibilities

• Negotiate and coordinate with airlines/carriers regarding cargo space, air freight rates, flight schedules, allotment, and related service conditions.

• Monitor daily air freight operations, including booking status, space availability, flight delay, cancellation, embargo, and irregular shipment cases.

• Plan and control cargo consolidation to maximize space utilization and improve cost efficiency.

• Analyze and monitor route performance, shipment profitability, buying rate, selling rate, and gross profit.

• Coordinate closely with internal teams such as Customer Service, Sales, Export Operation, and related departments to ensure smooth shipment handling.

• Communicate with external parties including airlines, carriers, ground handlers, and terminals.

• Update shipment, rate, flight, and operational data accurately in the company system.

• Prepare reports related to traffic, revenue, capacity utilization, performance, and operational issues.

• Support problem-solving for urgent shipments, space shortage, offload, delay, or other irregular cases.

• Supervise and support team members to ensure work accuracy, service quality, and compliance with company procedures.

• Improve working processes to increase operational efficiency, cost control, and customer service quality.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, International Business, or related fields.

• At least 5 years of experience in air freight, air cargo, freight forwarding, airline cargo, traffic control, revenue control, or related logistics operations.

• At least 2–3 years of experience in team supervision or management level is preferred.

• Strong knowledge of air freight operations, cargo booking, airline space control, rate negotiation, consolidation, and shipment coordination.

• Good understanding of freight forwarding business and airline/carrier coordination.

• Able to analyze cost, revenue, gross profit, and route performance.

• Good communication and coordination skills with both internal and external parties.

• Good command of English for business communication.

• Proficient in Microsoft Excel and related operational systems.

• Able to work under pressure, handle urgent cases, and make decisions carefully.

• Strong leadership, problem-solving, negotiation, and planning skills.

Preferred Skills

• Experience working with airlines, cargo agents, or international freight forwarding companies.

• Knowledge of AS400 or freight forwarding operating systems will be an advantage.

• Strong sense of cost control, service quality, and business profitability.

• Good interpersonal skills and ability to work with cross-functional teams.

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquillity with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages all initiatives related to revenue generation and distribution channels to maximise profitability of our hotels. We strive to acquire business by achieving the hotel yield, directing sales activities and implementing marketing plan. Those who are thrive on challenges and are passionate about meeting new people will enjoy this role.

Key Responsibilities

Welcome to the core of what being an E-Commerce Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Formulate and execute room sales strategies and promotional campaigns across direct channels (website and WeChat Mall) to drive revenue

• Monitor and optimize performance of OTA partners and other distribution channels. Build and maintain strong partnerships to negotiate opportunities, manage relationships, and collaborate on promotional campaigns that align with our luxury brand positioning

• Identify and create cross-promotional opportunities with strategic third-party sites, agents, and sister properties, ensuring brand consistency and revenue growth. Assist in developing new products

• Oversee and maintain the property’s brand website, WeChat Mall, SEO/SEM, and other e-commerce touchpoints with Marketing Team

• Ensure all content, pricing, and offers are aligned with commercial objectives and seasonal marketing plans

• Analyze customer data, booking trends, and channel performance metrics. Provide actionable insights to the Revenue and Sales teams to adapt pricing, forecast and refine strategies that enhance conversions, improve customer retention, and identify expansion opportunities

• Maintain a close, collaborative working relationship with the Marketing team to jointly develop and timely online advertising and marketing strategies based on targeted market segments and seasonal demand. Partner seamlessly with Operating teams to deeply understand hotel products and ensure smooth operations

• Submit monthly sales activity reports, presentations and perform other assigned duties

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• A degree in Marketing, Communications, E-Commerce, or a related discipline, with at least 3 years of experience in luxury hotel marketing or e-commerce, and a strong understanding of the travel, hotel, and OTA landscape

• Solid familiarity with AI-driven search trends and Generative Engine Optimization (GEO), combined with sharp analytical thinking and the agility to develop deep expertise quickly

• A proven track record of delivering projects and campaigns that generate measurable commercial impact, with the ability to translate brand positioning into compelling and effective online strategies in close partnership with Revenue and Marketing teams

The Cherries on Top (Nice-to-Haves):

• Highly self-motivated, resilient under pressure, and an excellent team player with outstanding communication and interpersonal skills, able to build trusted relationships across Revenue, Marketing, Sales, and Operation teams

• An established network or strong partnerships within the agent and platform ecosystem, with demonstrated success in nurturing relationships and identifying new collaboration opportunities

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Join our wellness programme to elevate your mental and physical wellbeing!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

1ST LANDINGS PTE. LTD.

Job Description

• Take charge of daily operation matter of the outlet and ensure standard operation flow
• Conduct routine outlet hygiene check and inventory check
• Organize and control daily business activities
• Create and execute of sales,profit and staff development
• Coordinate the entire operation of all the outlets during schedule shifts
• Manage staff discipline and performance issues

SAAJIDHAS DELIGHTS SG PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Ritz-Carlton Millenia Singapore

Located in the heart of Marina Bay, The Ritz-Carlton, Millenia Singapore is renowned for panoramic views from its spacious guestrooms and suites together with award-winning hospitality synonymous with The Ritz Carlton brand. Our luxury hotel in Singapore features a Club Lounge which boasts five daily culinary presentations, all-day Champagne, and personalized butler service. Signature restaurants include Colony which brings diners on a culinary journey through Singapore's heritage cuisines, and the one Michelin star Summer Pavilion for its authentic Cantonese cuisine. With a narrative of cocktails devoted to the 1960s, Republic ranks among one of Asia's 50 Best Bars. Exclusive La Mer facials

Job Description

Meet group coordinators prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure attire and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

Habib's Rojak Pte. Ltd.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

Key Responsibilities

1. Revenue Strategy Management

• Develop and implement revenue strategies to maximize hotel profitability

• Analyze occupancy trends, booking pace, and market demand

• Manage room inventory and pricing strategies across all sales channels

• Monitor daily, weekly, and monthly revenue performance

• Optimize ADR (Average Daily Rate) and RevPAR (Revenue per Available Room)

2. Market & Competitor Analysis

• Monitor competitor pricing and market positioning

• Conduct market trend and demand forecasting analysis

• Prepare competitor benchmarking reports

• Recommend pricing and promotional strategies to remain competitive

3. Distribution Channel Management

• Manage OTA platforms such as Agoda, Booking.com, Expedia, etc.

• Ensure rate parity across all distribution channels

• Coordinate with Sales, Marketing, and Operations teams

• Maintain accurate room availability and pricing in PMS and Channel Manager systems

4. Forecasting & Reporting

• Prepare revenue forecasts and occupancy projections

• Analyze and report key performance indicators (KPIs), including:

  • Occupancy %

  • ADR

  • RevPAR

  • Revenue Growth

  • Forecast Accuracy

• Present revenue reports and recommendations to management

5. Cross-Functional Coordination

• Work closely with Front Office, Reservations, Sales, Finance, and Operations teams

• Support promotional planning and revenue campaigns

• Provide strategic pricing guidance to related departments

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field

• Minimum 2–5 years of experience in Revenue Management, Reservations, E-Commerce, or Hotel Operations

• Strong understanding of OTA platforms, PMS, and Channel Management systems

• Excellent analytical and problem-solving skills

• Proficient in Microsoft Excel and reporting tools

• Good command of English communication skills

• Hospitality or hotel industry experience is preferred

Bay Villa Koh-Phangan

Job Description

OMG Hotels AU Pty Ltd

Job Description

MING SHAN INTERNATIONAL MANPOWER PTE. LTD.

Job Description

Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.

Meeting planned sales goals.

Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation.

The ongoing training of your salespeople.

Developing your sales team through motivation, counseling and product knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

Experience in planning and implementing sales strategies.

Experience in customer relationship management.

Experience managing and directing a sales team.

Excellent written and verbal communication skills.

Dedication to providing great customer service.

Ability to lead a sale team.

Work 5 days, but you must be able to work overtime. Usually need to come back to do overtime on Saturday or Sunday

need have degree certificate,then also need know the computer maintenance,can training the staff how to do the sales ,how to increase the turnover and increase efficiency,the company will give the target for the sales.Organize hotel staff's schedule work, work arrangement before work, inspection during work, inspection after work, etc. Learn to communication

PARKROYAL Suites Bangkok

Job Description