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Hotel Sales Executive |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Job Description - Hotel Sales Executive
For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.
But will you fit this job like a Billie Jean glove? Read on to find out...
Day-to-day, you'll be...
- Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
- Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
- Writing and sending quotations and contracts to potential clients to secure future business
- Ensuring that a booked event will go smoothly on the day of the event.
- Soliciting corporate guest feedback
- Using that feedback to help us improve our hotel services & operations
- Improving the Standard Operating Procedures (SOPs) for sales & marketing
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You really love the business of hotel sales & marketing within the context of a small boutique hotel.
- You have a strong and adventurous disposition.
- You’re a master at making sales calls and asking for the sale.
- You truly love the sense of achievement in winning new business.
- You are flexible and can change focus quickly.
- You want the challenge of increasing our rooms business and meetings business.
- You can start your new job here in Vientiane, Laos as soon as possible.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily and build a routine, motivate yourself and work independently.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
- Previous experience as a hotel Sales Executive in 4 or 5 star hotels
- Previous experience living/working outside your home country, preferably in Asia.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Candidates are invited to send in their CV with photo to:
Belmont International Hotels
Email: hrmlaos@belmontasia.com
Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!
Apply Now |
Chef de Cuisine |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Job Description - Chef de Cuisine
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).This challenging full time hands-on position is for you if you:
- have experience in French/Mediterranean/Western Cuisine.
- are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
- gain satisfaction from meeting & talking with the guests in the restaurant.
- have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
- have experience in a la carte and banquet cookery as well as cocktail style finger food.
- have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
- have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
- are willing to work with a young team who will need hands on training from you.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily to foreign cultures.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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SPA THERAPIST |
27-Jul-2024 |
| Hotel Puri Melaka | 37453 | Malaysia - Melaka, Melaka | |
Hotel Puri Melaka
Job Description
Description
1- Explaining Spa service to a client
2- Welcome guest and confirm their service
3- Telephone etiquette
4- Introduce the designated Spa Therapist to guest
Hotel Puri Melaka is a great place to stay in a historical district, only 1.2 km from A Famosa. This hotel comes with Wi-Fi throughout the property.
The accommodation is located in the old part of Malacca, approximately 5 minutes' walk from Malacca River. River Walk Park is just a short drive from the 3-star hotel, while Jalan Kubu bus stop is only 0.7 km away. A family vacation to Malacca will become more exciting if you visit The Shore Oceanarium lying just 1 km from this property. For those travelling from afar, Batu Berendam airport is 10 minutes' drive away.
Welcoming guests with an antique interior, the Puri Melaka features 82 rooms with views of the garden. They are decorated with antique furniture.
There is a lounge bar on site. The restaurant Ho Hong Kee is situated extremely close to this Malacca hotel.
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*Spa Manager |
24-Jul-2024 |
| Integrated Nautical Resort Sdn Bhd | 37133 | Malaysia - Kuah, Kedah | |
Integrated Nautical Resort Sdn Bhd
Job Description
JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
• Assumes the responsibilities of the Spa Director in his/her absence.
• Ensures all employees have the proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance.
Conducting Human Resources Activities
• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees understand expectations and parameters.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Observes service behaviors of employees and providing feedback to individuals.
• Participates in employee progressive discipline procedures.
• Participates in an on-going employee recognition program.
• Reviews comment cards and guest satisfaction results with employees.
• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Supervises on-going training initiatives and conducting training when appropriate.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Spa Manager |
5-Jul-2024 |
| Minor Hotel Group Limited | 35977 | Malaysia - Johor | |
Minor Hotel Group Limited
Job Description
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.
Qualifications
- Bachelors Degree in Business and or Hospitality Management
- Three years experience in a similar role in a 5 star spa with a multicultural team
- In depth knowledge of spa therapy
- Strong financial acumen
- Excellent communication and leadership skills
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Spa Therapist |
28-Jun-2024 |
| Shangri-La Hotels (Malaysia) Berhad | 35515 | Malaysia - Kuala Lumpur | |
Shangri-La Hotels (Malaysia) Berhad
Job Description
Traders Hotel Kuala Lumpur
Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.
Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality
As Spa Therapist, we rely on you:
- To go through intensive spa training on massages, facials, and body treatments based on the standard and quality of the Hotel.
- Inspects treatment room at the start of the shift to ensure that the set-up of treatment rooms is in accordance with established standards.
- Re-checks room prior to any treatment to ensure that there is adequate supply of guest amenities, towels, bathrobe, and other supplies.
- Diagnose customer skin type for facials and recommends body treatment based on guest preference.
- Explains to the guest the benefit and procedures of the treatments. Gives product knowledge of its active ingredients.
- Applies treatment procedures/products in accordance with established measurements and timeframe.
- Sells cosmetic retail products properly explaining what the product is for, what benefits to the clients.
- Prepares monthly report as input to the managers’ report on business volume and performance.
- Up sells spa treatments.
- Answers all guest inquiries (personal or through telephone), making sure that information given is complete, accurate and timely.
- Booking appointments, ensuring all needed information is recorded.
Requirements:
- Proficient in oral and written English and Malay.
- Minimum of 1 year as Spa Therapist.
- Willing to work in shift.
- Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.
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Spa Manager / Assistant Spa Manager |
5-Jun-2024 |
| DoubleTree by Hilton Damai Laut Resort | 34767 | Malaysia - Lumut, Perak | |
DoubleTree by Hilton Damai Laut Resort
Job Description
Description
What will I be doing? Position Summary (bullet points)
As the Spa Manager, you will be responsible for performing the following tasks to the highest standards:
• Adhere to the customer-first purpose and promptly attend to customers’ needs.
• Communicate well with guests and colleagues.
• Be a positive influence, responsible and proactive in solving problems.
• Seize opportunities for self-improvement by learning new skills.
• Flexible and responsive to changes in work requirements.
• Be a good team player, helping team members achieve team goals.
• Advise on departmental operating procedures and improvement of environmental facilities, etc.
• Maintain vigilance and sense of responsibility at all times.
• Ensure all facilities and equipment are operating well.
• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
• Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times.
• Pay attention to the results of customer satisfaction and loyalty surveys, communicate effectively to team members and conduct training analysis according to the results.
Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The
company develops, owns, manages or franchises approximately 2,200 hotels, resorts and vacation
ownership properties. Its portfolio includes many of the world’s best known and most highly regardedhotel brands, including Hilton, Conrad, Doubletree, Embassy Suites Hotels, Hampton Inn,Hampton Inn & Suites, Hilton Garden Inn, Hilton Grand Vacations Company and Homewood Suitesby Hilton.
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Spa Supervisor |
1-Jun-2024 |
| OTHRS SDN BHD | 34585 | Malaysia - Kuala Lumpur | |
OTHRS SDN BHD
Job Description
About us
Pause Head Spa is more than just a head spa; it's a sanctuary where innovation meets tranquility, and every team member plays a vital role in crafting exceptional experiences for our guests. We are located in the heart of Mont Kiara, Kuala Lumpur. We believe that a happy team equals happy clients, and our serene, luxurious workspace is designed for both client comfort and staff well-being. We invest in your development with comprehensive training programs and continuous learning opportunities, ensuring you have the skills to excel and advance your career. Our team-oriented culture fosters collaboration and support, encouraging idea-sharing and teamwork. Additionally, we offer competitive salaries, performance-based bonuses, and a range of benefits to ensure you feel appreciated and motivated.
Qualifications & experience
- Minimum of 1 year of experience as a Front Desk personnel or as Customer Service representative with proven sales OR
- Minimum of 1 year of employment within a Hotel environment, Salon or Spa
Tasks & responsibilities
- Utilize spa computers with skill and proficiency; document guest information in electronic record as directed
- Familiarity with Spa Booking Softwares
- Answer the phone promptly and use the guest’s name throughout the phone conversation; operate phone system accurately and efficiently
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Assisting the Store Manager with controllable costs in store
- Generates needed sales reports as per audit/accounting requirements
- Monitor general quality of work
- Assist in all areas of spa operation as requested by management.
Benefits
- Allowance
- Public Holiday OT
- Bonus
- Company Trip
- Hostel
- Commission
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*Spa Manager |
28-May-2024 |
| Integrated Nautical Resort Sdn Bhd | 34415 | Malaysia - Kuah, Kedah | |
Integrated Nautical Resort Sdn Bhd
Job Description
JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
• Assumes the responsibilities of the Spa Director in his/her absence.
• Ensures all employees have the proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance.
Conducting Human Resources Activities
• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees understand expectations and parameters.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Observes service behaviors of employees and providing feedback to individuals.
• Participates in employee progressive discipline procedures.
• Participates in an on-going employee recognition program.
• Reviews comment cards and guest satisfaction results with employees.
• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Supervises on-going training initiatives and conducting training when appropriate.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
Page 1 of 1 in All Spa Jobs in Malaysia
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