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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

AL FUTOOR PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

TBG (F&B) PTE. LTD.

Job Description

Train, schedule, and supervise service staff, managing their performance and professional development.

Address customer inquiries and resolve any complaints to maintain a high level of guest satisfaction.

Monitor and manage inventory of beverages, supplies, and equipment, and place orders to replenish stock.

Ensure that all food and beverage service activities are in compliance with health, safety, and sanitation standards.

Coordinate with the kitchen staff to ensure a timely and smooth flow of food orders to customers.

Handle daily responsibilities, including processing payments and reconciling sales reports.

ZAMAS EATERY PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Red Chamber Entertainment

Job Description

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

• Greet and escort customers to their tables to ensure a welcoming experience
• Present menus and provide detailed information about portions, ingredients, and potential food allergies
• Prepare tables by setting up linens, flatware, and glasses for service readiness
• Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
• Take accurate food and drink orders using POS ordering software and order slips
• Communicate order details clearly to Kitchen Staff to ensure timely preparation
• Serve food and drink orders promptly and courteously
• Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
• Arrange table settings and maintain a tidy dining area throughout service
• Deliver checks and collect bill payments efficiently
• Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
• Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
• Follow all relevant health department regulations to maintain safety and hygiene standards
• Provide excellent customer service by attentively responding to guest needs and inquiries
• Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
• Apply basic math skills to handle transactions accurately
• Exhibit attentiveness and patience when interacting with customers
• Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
• Practice active listening and communicate effectively with team members and customers
• Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

• Team player attitude to contribute positively to the work environment
• Good learning attitude to adapt and grow within the role

Other Information

• Location: Foch Road
• Working hours: 10.30am - 10.30pm (Shift Work)
• Salary: $1800 - $2300
• Preference: Full-time job

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Marriott International

Job Description

Marriott International

Job Description

1 REGION RESOURCE

Job Description

Manage daily overall operation of the massage spa, arrange staff shifts, assign daily work tasks to therapists and front desk attendants reasonably.

Standardize service workflows, train new massage therapists on service norms, etiquette, technical requirements and hygiene specifications regularly; supervise service quality on-site.

Receive customer consultations, handle customer complaints, feedback and special demands timely, optimize customer experience and improve repeat customer rate.

Inspect room sanitation, massage equipment maintenance, consumables inventory and stock replenishment; control daily operating costs reasonably.

Track daily turnover, complete business statistics reports, put forward feasible operation improvement plans for store performance growth.

Comply with local health and safety regulations, ensure the spa runs legally and safely at all times.

Private Advertiser

Job Description

**Key Responsibilities:**
1. Prepare and cook menu items in accordance with established recipes and standards.
2. Adhere to food safety and sanitation guidelines to maintain a clean and safe kitchen environment.
3. Utilize culinary techniques to enhance the flavor and presentation of dishes.
4. Plate and present dishes in an appealing manner to ensure customer satisfaction.
5. Manage inventory levels and assist with ordering supplies as needed.
6. Operate kitchen equipment efficiently and safely.
7. Handle food with care to prevent contamination and ensure freshness.
8. Demonstrate attention to detail in all aspects of food preparation and service.

**Required Skills and Qualifications:**
1. Strong knowledge of cooking techniques and culinary practices.
2. Familiarity with food safety standards and sanitation procedures.
3. Ability to plate and present dishes creatively.
4. Basic understanding of inventory management principles.
5. Proficiency in operating kitchen equipment.
6. Experience in food handling and preparation.
7. Excellent attention to detail and organizational skills.
8. 0-1 years of relevant work experience.
9. No formal education required.

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary:

• Basic up to $3300 (CDP) / $4000 (Junior Sous Chef)

• Staff meals provided

• Medical and leave benefits

• Career advancement opportunities

• Supportive and professional kitchen environment

Job Responsibilities

• Prepare and cook Western and Oriental cuisine according to established recipes and quality standards.

• Assist in daily kitchen operations, including food preparation, plating, and service execution.

• Ensure food quality, consistency, hygiene, and safety standards are maintained at all times.

• Supervise and guide junior kitchen team members during daily operations.

• Monitor inventory levels, minimize food wastage, and support stock ordering activities.

Job Requirements

• Relevant experience in Western, Oriental, or multi-cuisine kitchen operations.

• Strong knowledge of food preparation techniques, kitchen procedures, and food safety standards.

• Ability to work efficiently in a fast-paced kitchen environment while maintaining quality standards.

• Good teamwork, communication, and leadership skills.

• Committed to delivering high-quality food and maintaining operational excellence

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chew Poh Seng (R25127164)

WOW CHUG PTE LTD

Job Description

About us
second thoughts is a casual dining bar with no pretension, good food and drinks, better energy. We're a tight team that takes the craft seriously without taking ourselves too seriously.

The role
We're looking for a bartender to run the bar with us — whether you've got two years behind the stick or you're hungry to learn from scratch. You'll mix drinks, look after guests, and help keep the bar running smooth and clean through service.

What you'll do

• Prepare and serve cocktails, craft beer, wine and other beverages to spec

• Deliver warm, attentive service and read the room

• Keep the bar stocked, clean and organised before, during and after service

• Support FOH and the wider team during busy periods

• Follow all food hygiene and responsible-serving standards

What we're looking for

• 0–2 years bartending or relevant F&B experience (we'll train the right attitude)

• Genuine interest in drinks, hospitality and getting better at the craft

• Reliable, team-oriented, and calm under a busy service

• Comfortable working evenings, weekends and public holidays

• 5-day work week (44 hours)

• Basic Food Hygiene Certificate (or willing to obtain)

• Only Singaporeans and Permanent Residents may apply

What you get

• S$2,400 – S$2,800/month, depending on experience

• 14 days Annual leave + 1 day Birthday leave

• Staff meals during every shift

• Late-night transport provided when needed

• A small team where your input actually shapes how we do things

INCOQNITO PTE. LTD.

Job Description

Job Summary

We are seeking a dedicated and experienced Restaurant Manager to oversee daily restaurant operations, ensuring excellent customer service, operational efficiency, staff performance management, and achievement of business goals.

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service delivery
• Lead, supervise, and motivate service and kitchen staff to achieve high performance and teamwork
• Deliver and maintain high standards of customer service and guest satisfaction through active monitoring and staff coaching
• Monitor and enforce food quality, hygiene, cleanliness, and workplace safety standards to comply with regulations
• Address and resolve customer feedback and service-related issues promptly to enhance guest experience
• Plan and manage staff scheduling, attendance, and manpower allocation to meet operational needs
• Monitor inventory levels and coordinate timely procurement of supplies to avoid shortages and control costs
• Control operational costs by analyzing expenses and supporting revenue growth initiatives
• Ensure compliance with company policies and Singapore regulatory requirements related to food safety and workplace standards
• Prepare operational reports and contribute to business performance reviews for continuous improvement

Required competencies and certifications

• Diploma or equivalent qualification in Hospitality, Food & Beverage, Business, or related field
• Minimum 3 years of experience in restaurant operations with supervisory or managerial responsibilities
• Knowledge of food safety, hygiene standards, and restaurant management practices
• Willingness to work weekends, public holidays, and rotating shifts as required

Preferred competencies and qualifications

• Team leadership and staff development skills to foster employee growth and retention
• Customer relationship management to build and maintain positive guest interactions
• Inventory and cost control skills to optimize resource usage and profitability
• Problem-solving and decision-making abilities to handle operational challenges effectively
• Proficiency in POS systems and basic computer applications for operational efficiency

INCOQNITO PTE. LTD.

Job Description

Job Summary

We are seeking an experienced and passionate Head Chef to lead our kitchen team, create innovative menus, and deliver exceptional culinary experiences while maintaining high standards of quality, safety, and financial efficiency.

Responsibilities

• Design innovative menus that enhance the culinary experience while maintaining high-quality standards
• Prepare cost proposals for menu items to ensure financial efficiency without compromising taste or quality
• Evaluate and provide feedback on the quality of bulk food purchases to uphold excellence
• Ensure all food preparation complies with regulatory guidelines and safety standards
• Develop and implement standardized food presentation guidelines to ensure consistent and appealing dishes
• Monitor inventory levels of commonly used items and apply strategies to reduce spoilage of infrequently used items
• Lead, train, and manage kitchen staff, promoting proper sanitization and maintaining a clean, safe kitchen environment

Required competencies and certifications

• Proven experience of at least 3 years as a Head Chef in a high-volume kitchen
• Ability to track expenses and manage budgets effectively
• Demonstrated leadership skills to inspire and manage a kitchen team toward culinary excellence
• Culinary Degree or equivalent experience in the culinary arts

Preferred competencies and qualifications

• Passion for food design and commitment to creating memorable dining experiences

INCOQNITO PTE. LTD.

Job Description

Responsibilities:

1. Team Leadership: Lead and motivate the front-of-house team to deliver excellent customer service.Conduct pre-shift meetings to communicate daily specials, promotions, and service expectations.Provide training and guidance to new staff members.Foster a positive and collaborative work environment.
   
2. Customer Service: Ensure a high level of customer satisfaction by personally attending to special guest needs and requests.Resolve customer complaints or issues promptly and professionally.Monitor and maintain a welcoming and comfortable dining atmosphere.
   
3. Order Management: Oversee the order-taking process and ensure accuracy in order delivery.Coordinate with kitchen staff to ensure timely and synchronized food service.Monitor and manage table turnover efficiently.
   
4. Quality Control: Conduct regular quality checks on food and beverage items before they are served to guests.Ensure adherence to food safety and hygiene standards.Monitor cleanliness and organization in the dining area.
   
5. Communication: Maintain clear and open communication with kitchen staff, servers, and other team members.Relay important information regarding menu changes, specials, and operational updates.
   
6. Training and Development: Provide ongoing training to front-of-house staff on service standards and best practices.Conduct performance evaluations and offer constructive feedback.Identify training needs and opportunities for professional growth among team members.

Requirements:

• Proven experience as a Restaurant Captain or similar role in the hospitality industry.
• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment and handle stressful situations.
• Availability to work evenings, weekends, and holidays.

Education and Certification:

• High school diploma or equivalent.
• Certification in food handling and safety is a plus.

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job ID: 1069090]

Responsibilities:

• Oversee daily restaurant operations for efficiency and performance.
• Lead, coach, and develop staff to deliver excellent service; conduct regular roll calls and performance monitoring.
• Ensure food preparation, service speed, and product quality meet company standards.
• Manage POS/ordering systems and train staff accordingly.
• Plan rosters, maintain SOPs, and ensure appropriate staffing levels within budget.
• Conduct monthly stock checks, replenish inventory, and manage maintenance of standards.
• Prepare and submit monthly performance and administrative reports to the corporate office.

• Minimum 6 years of experience in the F&B industry with restaurant management experience.
• Experience managing/overseeing kitchen activities is required.
• Willingness to work shifts, weekends, and public holidays.
• Experience in a Japanese cuisine restaurant is an added advantage.

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary

• Salary $5000

• 5 days, 44hrs per week (Includes weekend)
  (Earliest shift start at 11am, Latest shift end at midnight 4am) - Company transportation provided for night shift

• Industry: Rooftop restaurant and bar, at 6th floor 

• Location: Short walking distance from City Hall mrt

• Fulltime role, Yearly Bonus provided

Responsibilities

• Welcomed guests, managed reservations, and ensured a positive customer experience.

• Coordinated VIP bookings, table allocations, and bottle service arrangements.

• Built and maintained strong relationships with regular and VIP guests.

• Promoted events, upsold premium tables and packages, and supported revenue growth.

• Liaised with floor staff, bar team, and security to ensure smooth daily operations.

• Handled guest feedback and complaints professionally while ensuring compliance with company service standards and policies.

Requirements

• Prefer candidates with working experience in hospitality, nightclub, or premium F&B environment.

• Comfortable working late nights, weekends, and public holidays.

• Able to start work in short notice period.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) |Ng Jia Yee (R22109579)

Heritage Hospitality Pte. Ltd.

Job Description

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 

• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 

• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 

• Ensure rate parity and distribution accuracy across all platforms. 

• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 

• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 

• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 

• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 

• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 

• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors

• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 

• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 

• Solid understanding of hotel operations, rate structures, and distribution channels 

• Excellent communication and presentation skills 

• Strong organizational and time management abilities with attention to detail 

Marriott International

Job Description

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

JOB SUMMARY:

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions, etc ensuring that the budgets (i.e. the revenue and profit) and customer satisfaction are met, the latter via high quality and consistent food standards and services.

RESPONSIBILITIES:

• To prepare the hotel’s annual F&B budget and submit to management and secure its approval. The annual budget should include manpower requirement, capital, operating expenses, etc. On budget’s approval, the incumbent rolls out the plan and sets monthly targets for the respective outlet managers.

• To plan and direct the F&B outlet’s activities in the hotel and ensure that each outlet’s activities are supportive of the others and in agreement with the hotel’s F&B plan.

• To develop, in conjunction with outlet managers, a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.

• To closely monitor the performance of each outlet and assist and guide the outlet managers to achieve the set financial targets. In conjunction with the outlet manager, the incumbent strategies and implements appropriate actions to bring the outlet’s results to the budgeted numbers.

• To monitor the expenditures of all outlets and assist the outlet managers in the management of cost.

• To direct all the daily F&B activities of the hotel focusing on manpower issues (such as recruitment, selection and retention of F&B staff, performance reviews, etc), service quality and food standards.

• To ensure that all staff are properly trained for the tasks they are performing, in particular the departmental SOP training for the junior ranks. Training is to ensure that the staff are able to deliver high standard of customer services and those with higher potential should be identified for development purposes thereby providing the career enhancement for better and more capable staff.

• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall in performance and reinforce and performance if performance has reached an acceptable level of competency.

• To ensure that all outlets maintain high quality and consistently high food and service standards which meet the hotel guests’ expectations thereby promoting good patronage and repeat business from the hotel’s clients.

• Perform any other duties as assigned by management.

JOB REQUIREMENTS:

• Excellent knowledge of F&B business particularly in a hospitality setup.

• Management and leadership experience in team or group environment in hospitality industry

• High level of interpersonal and communications skills.

Search Personnel Pte Ltd

Search Personnel is an established, leading and reputable recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Position : Kitchen Chef (Dim Sum / Noodle & Dumpling Preparation)

• Location : Pasir Panjang – Mapletree Business City

• Working hours : Monday to Friday | 45 hours per week

• Salary (commensurate with experience) : Salary Up to $4,500 + Variable Bonus + Annual Leaves + Dental Benefits + Birthday Leave + Medical Benefits

• Duration : Permanent

• Industry : Food & Beverage

Main Responsibilities:

• Prepare and cook fresh hand-pulled noodles, dumplings, and/or dim sum items at the noodle stall.

• Perform live cooking or food preparation in front of customers when required.

• Handle dough preparation, noodle pulling, dumpling wrapping, steaming, boiling, and related cooking duties.

• Support daily food preparation and production based on menu rotation.

• Ensure food quality, taste, presentation, and portioning meet company standards.

• Maintain cleanliness and hygiene of the work station, kitchen equipment, and food preparation area.

• Follow food safety, hygiene, and workplace safety requirements.

• Assist with stock preparation, ingredient handling, and other kitchen duties when required.

• Be flexible to support hand-pulled noodle or handmade dumpling preparation upon request.

Requirements:

• Experienced in La Mian, handmade dumplings, dim sum, or Chinese cuisine.

• Able to prepare noodles, dumplings, or dim sum independently.

• Comfortable working in a fast-paced kitchen or food stall environment.

• Able to support menu rotation and live cooking when required.

Email to: chl••@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Deputy Consulting Director (APAC)

Reg no.: R22105510

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Private Advertiser

Job Description

About Us

We are an cocktail and wine bar in Singapore's CBD, and wine is a serious part of what we do. We work closely with a sister wine importing company, which gives us direct access to producers, unique allocations, and the ability to build a list that genuinely stands apart. We're growing fast and we want someone who can grow the wine programme with us.

The Role

We're looking for a certified Sommelier to own our wine programme end to end — from curating the list to selling it on the floor. You'll work directly with management and our wine importing arm to shape what we pour, how we talk about it, and how guests experience it. This isn't a pour-and-move-on role. It's a programme-building role with real creative input.

What You'll Own

• Curating and managing the wine list in collaboration with our importing partner, balancing quality, margin, and guest accessibility

• Providing floor service, recommending, pairing, and presenting wine to guests with confidence and warmth

• Training the team on wine knowledge, service standards, and how to sell wine naturally in conversation

• Managing wine inventory, stock levels, supplier relationships, and cost control

• Supporting the planning and execution of wine-focused events, tastings, and programming

• Staying across new arrivals, trends, and producers to keep the list fresh and relevant

Who You Are

• WSET Level 3 or above, or CMS Certified Sommelier equivalent. You have the credentials and the palate to back them up

• You've worked a wine floor before. You know how to read a table and make a recommendation that lands

• You can talk about wine without making people feel like they're in a lecture. Accessible, not intimidating

• You have strong commercial instincts. You understand margin, list structure, and how to build a programme that sells

• Experience working with importers or in wine retail is a strong plus

• Existing relationships in Singapore's wine scene is a bonus

Why Join Us

• Direct access to an in-house importing network — you're not limited to what's on the local market

• Real creative input into the wine list, not inheriting someone else's choices

• A venue with momentum, events programming, and a community worth building for

• The chance to grow a wine culture from the ground up at a brand that takes it seriously

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Marriott International

Job Description

Wenet SGP Pte Ltd

Wenetgroup Ltd. is an operations management consulting firm headquartered in Taipei, Taiwan. We provide one-stop business solutions to help clients solve operational challenges, optimize processes, and improve performance.

Job Description

1. Menu Creation and Development: A chef de cuisine is responsible for designing menus that reflect the restaurant’s concept, while considering customer preferences, seasonal ingredients, and culinary trends. He/She must have a keen understanding of flavor profiles, food pairings, and presentation techniques to create a memorable dining experience.
2. Overseeing Food Preparation: The chef de cuisine ensures that all dishes are prepared to perfection, following standardized recipes and maintaining consistency in taste and presentation. He/she lead by example, demonstrating proper cooking techniques and ensuring that the kitchen staff adheres to high standards of food safety and hygiene.
3. Team Leadership andManagement: As the head of the kitchen, a chef de cuisine must effectively manage and inspire their team. This involves hiring and training kitchen staff, delegating tasks, and fostering a positive and collaborative work environment. He/She must also have strong communication and leadership skills to motivate their team and ensure smooth operations.
4. Quality Control: A chef de cuisine is responsible for maintaining the highest quality standards in every aspect of food preparation. He/She conduct regular inspections of ingredients, oversee food storage and rotation, and ensure that all dishes meet the desired quality and taste.
5. Cost Control and Budgeting: Managing the kitchen’s budget is a crucial responsibility of a chef de cuisine. They must develop strategies to minimize food waste, control food costs, and optimize kitchen operations. This involves effective inventory management, portion control, and careful menu planning.
6. Collaboration with Suppliers and Vendors: A chef de cuisine establishes strong relationships with suppliers and vendors to ensure a steady and reliable supply of high-quality ingredients. He/She negotiate contracts, source ingredients, and stay updated on the latest trends and seasonal offerings.

RUXU TONGSUI GROUP PTE. LTD.

Job Description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery
• Deliver superior customer service to maximize satisfaction and loyalty
• Respond efficiently and accurately to customer complaints to resolve issues promptly
• Regularly review product quality and research new vendors to maintain high standards
• Organize and supervise staff shifts to optimize coverage and productivity
• Ensure compliance with sanitation and safety regulations to uphold health standards
• Manage the restaurant’s public image and suggest improvements to enhance reputation
• Control operational costs by identifying and implementing waste reduction measures
• Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility
• Recommend marketing strategies such as discounts and social media ads to reach a broader audience
• Train new and current employees on proper customer service practices to maintain service quality
• Implement policies and protocols to sustain efficient future restaurant operations

Required competencies and certifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven customer service experience in a managerial capacity
• Extensive food and beverage (F&B) knowledge, including the ability to recall ingredients and dishes to inform customers and staff
• Familiarity with restaurant management software
• Strong leadership, motivational, and people management skills
• Acute financial management skills

HAN & TEO PRIVATE LIMITED

Job Description

Job Responsibilities

• Assist with daily stall operations and customer service.
• Take customer orders and handle payments.
• Prepare ingredients and assist in food preparation.
• Maintain cleanliness and hygiene of the kitchen and stall area.
• Refill ingredients and stock as needed.
• Wash utensils, equipment, and food preparation areas.
• Follow food safety and hygiene standards.
• Support the team in ensuring smooth daily operations.

• No experience required; training will be provided.
• Positive attitude and willingness to learn.
• Able to work in a fast-paced environment.
• Responsible, punctual, and hardworking.
• Able to work weekends and public holidays when required.
• Prior experience in F&B is an advantage but not necessary.

MOJUMDAR RESTAURANT PTE. LTD.

Job Description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Assist in other logistics activities as and when required
• Pick and packing of supplies
• Assist in daily operations
• Verify quantities, condition and type of goods received
• Ensure proper labelling & storing of goods received
• Liaise with suppliers of overseas and local and buyers on delivery schedule
• Check the packing of food products by mixing up of various combinations and proportions of spices which could bring a good quality and flavour of masala powders and various spices powders are in correct proportion.
• Ensure accurate update of goods received and goods issued into system
• Responsible for receiving / packing / collecting of parcels, shipments and documents
• Replenish stock, monitor stock expiry & conduct cycle counts every quarterly
• Maintain and count of stocks properly
• Responsible for good housekeeping and safe workplace
• Dispose obsolete equipment and material

Gaia Chinese Culinary Pte Ltd

Job Description

About the Restaurant

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This role supports the Restaurant Manager by delivering exceptional bar service in a fine dining environment, preparing and serving drinks, maintaining the bar area, and ensuring compliance with safety and sanitation standards.

** Available shifts: 10.30am - 3.30pm or 5pm - 10pm

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Responsibilities:

• Prepare and serve drinks accurately to customers to ensure a positive and enjoyable experience
• Maintain a clean, organized, and safe bar area to meet hygiene and operational standards
• Interact with guests to identify their beverage preferences and recommend suitable drinks
• Process customer transactions efficiently and accurately while monitoring inventory levels to support stock management
• Apply detailed knowledge of the beverage menu and products to provide informed service and enhance customer satisfaction
• Follow sanitation and safety regulations consistently to maintain compliance and protect guest well-being
• Any other duties as assigned

Job Requirements:

• At least 1 year of relevant bartending experience
• Knowledge of mixing, garnishing, and serving drinks
• Ability to work flexible hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA). You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:  

• Attend to guest's requests and complaints

• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology

• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs

• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager

• Uphold FLHSS procedures within the division

• Uphold grooming standards

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Attend scheduled meetings

• Perform any other duties as assigned by Superior

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department

• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc

• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention

• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments

• Check VIP rooms and their special requests

• Check all public areas and colleague areas for any irregularities and cleanliness

• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary

• Check daily event order and ensure that the necessary signboards and arrangements are done

• Ensuring IT equipment at the reception and lobby are functioning well

• Log all complaints/irregularities for Management reference

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Constantly check appearance, grooming of uniform colleagues

• To conduct physical room checks for remaining departures beyond 1600 hours

• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies

• Ensure all lights in the public areas are lit at the appropriate time

• Ensure the sky signs are fully lit at 1900hrs

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis

• Extend assistance in all areas especially operations

• Attend Rooms Division update weekly

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Attend to any medical assistance not limited to guest but to colleagues as well

• Take charge during emergency until General Manager and Hotel Manager arrives

• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

• Willingness to work shifts, weekends, and public holidays

• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

About Lantern

Lantern at Fullerton Bay is already celebrated for its distinctive character, approachable style, and vibrant social atmosphere. Poised to transform into a leading social and cocktail destination, Lantern will blend creativity, sophistication, and a relaxed, welcoming vibe. Our vision is to reimagine the bar experience with a bold, innovative beverage program, engaging activations, and a dynamic atmosphere that sparks connection and celebration. We are now seeking passionate, talented, and creative individuals to join us on this journey—people who thrive in a fast-paced environment, love crafting memorable guest experiences, and want to play a key role in shaping Lantern’s identity as a must-visit, standalone bar in the heart of the city.

As a Guest Relations Executive, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our restaurants, bars and to fulfil room service requests.

The Guest Relations Executive is the first point of contact for Lantern’s guests, responsible for delivering warm, story-driven, and intuitive luxury service. This role ensures a seamless, memorable guest experience while supporting events, activations, and the outlet’s positioning as a leading luxury rooftop bar.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations

· Provide the perfect first impression with a smile and welcome

· Greet, welcome, and engage guests, delivering a personalized, story-driven experience aligned with Lantern’s concept “Classics Recrafted: Stories from the Pier.”

· Manage reservations, VIP bookings, and walk-ins, ensuring optimal table allocations and flow.

· To ensure that guest on every table receives attention and service.

· To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

· Support guest satisfaction initiatives, including NPS tracking, feedback follow-up, and service recovery.

· To prepare a monthly report of guest comments, guest list and report that assist business decision.

· Have a full understanding of Operating Procedures and their role within these standards

· Collaborate with bar and floor teams to maintain ambiance, visual presentation, and service quality.

· Confidently take an order asking all relevant questions linked to sequence of service

· Ensure problems are dealt with immediately and proactively with the support of Outlet Manager

· Assist with private bookings and events, liaising with clients to ensure seamless execution.

· Act as brand ambassador, communicating the Lantern story, signature cocktails, and event highlights to guests.

· Maintain knowledge of menu, promotions, seasonal offerings, and storytelling elements for guest-facing interactions.

· Support marketing and CRM initiatives by capturing guest data, encouraging loyalty program sign-ups, and promoting upcoming events.

· Support Lantern’s programming, including themed nights, mixology masterclasses, live music events, and storytelling series.

· Collaborate with bar, marketing, and floor teams to maintain ambiance, visual presentation, and service quality during events.

· Promote upcoming events, seasonal promotions, and loyalty initiatives to enhance guest engagement and repeat visitation.

Requirements:

· Six months related experience

· Customer-oriented approach and patience

· Excellent people skills

Andaz Singapore

Andaz Singapore is a five-star hotel managed by Hyatt International, that focuses on design and relaxed luxury. This designer hotel is the the first Andaz hotel to open in South East-Asia back in 2017.

Job Description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as Assistant Manager - Outlet if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Your Profile

• Ideally with a relevant Degree, apprenticeship or Diploma in Hospitality or Restaurant Management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
• Good problem solving, people management, administrative and interpersonal skills are a must.
• A can-do attitude.

Andaz Singapore

Andaz Singapore is a five-star hotel managed by Hyatt International, that focuses on design and relaxed luxury. This designer hotel is the the first Andaz hotel to open in South East-Asia back in 2017.

Job Description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as the Hotel’s Assistant Manager – Cantonese Restaurant if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Fluent in both English and Mandarin in order to communicate with Mandarin speaking guests.

• Minimally one year as Assistant Manager in a hotel or large Cantonese/Chinese restaurant with good standards.
• Great knowledge in restaurant management
• Well-versed in operational standards, managing manpower cost & driving financial goals
• Comprehensive knowledge of business needs and productivity requirements
• Strong communication and leadership skills
• Excellent administrative, customer service and interpersonal skills
• A can-do attitude

** We regret that only shortlisted candidates will be notified **

Andaz Singapore

Andaz Singapore is a five-star hotel managed by Hyatt International, that focuses on design and relaxed luxury. This designer hotel is the the first Andaz hotel to open in South East-Asia back in 2017.

Job Description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

To assist the Event Manager in ensuring that the events are managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

• Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Spends time at events (during peak periods) to ensure that they are managed well by the respective associates and functions to the fullest expectations.
• Assists with the preparation and regular update of the Event Service Departmental Budget, in close cooperation with the Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• Ensures that Event Service associates work in a supportive and flexible manner with other departments.
• Ensures that Event storage and Audio Visual areas are neat and organised, including the proper storage of props, and equipment.
• Assists in the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Carries out any other reasonable duties and responsibilities as assigned

Your Profile

• Ideally with a diploma in Hospitality or Tourism management.
• Minimum 1 years work experience as Assistant Manager or Team Leader - Banquet service.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• A can-do attitude.

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

Chef de Partie

Appetite, Singapore

Appetite is looking for a curious and collaborative Chef de Partie to join our kitchen team.

At Appetite, we don’t need the perfect résumé.

We are looking for the curious ones, the career changers, and the people who do not quite fit the usual mould—those who care deeply about food, ideas, and the way a meal can make people feel.

Yes, it’s an open kitchen, but we cook like no one’s watching. Come and learn how to sound like yourself on a plate.

Our menus are created by the whole team and change frequently. Everyone’s opinion counts, and ideas can come from anywhere.

If you think there’s more to cooking than what you’ve experienced so far, this job is for you.

Your role

As Chef de Partie, you will manage a section while contributing to the development and daily rhythm of the kitchen.

You will:

• Organise your section’s mise en place, preparation and service

• Cook with consistency, care and attention to detail

• Contribute ideas to dishes, menus and tastings

• Adapt confidently as the menu develops and changes

• Monitor ingredient quality, storage, stock and waste

• Work closely with the whole team to deliver a smooth service

• Guide and support junior chefs within your section

• Maintain high standards of organisation, hygiene and food safety

Who we are looking for

You may be an experienced Chef de Partie, a Demi Chef ready to step up, or someone whose path into cooking has been less conventional.

You should bring:

• Strong fundamental cooking and knife skills

• Curiosity about ingredients, techniques and ideas

• The ability to organise and manage a section

• Creativity balanced with discipline and consistency

• Composure and adaptability during service

• A collaborative approach and respect for the whole team

• Openness to feedback, experimentation and continued learning

Experience in a fine-dining kitchen is helpful, but it is not everything. We value individuality, curiosity, teamwork and the willingness to contribute.

What we offer

• A five-day working week

• Competitive salary based on experience

• Medical insurance coverage

• Birthday leave

• Employee dining discounts across all Unlisted Collection restaurants

• Opportunities for career progression within Appetite and the wider organisation

• The opportunity to contribute directly to frequently changing menus

• Exposure to culinary research, diverse ingredients and global food traditions

• A creative and collaborative environment where every team member has a voice

About Appetite

Appetite brings together a kitchen, record lounge and art gallery to create a different kind of community across boundaries.

Our kitchen is a centre for culinary research and an intimate, experimental dining experience. The menu evolves frequently, drawing inspiration from a global perspective, partner farms and the ideas of the team.

It is a place to cook, question, contribute and develop a voice of your own.

GAIA JAPANESE CONCEPT

Job Description

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Sous Chef will report to Executive Chef.

Job Responsibilities:

• Assist with menu planning, inventory, supply management, quality control, and maintaining portion sizes
• Create and refine menus with new or existing culinary creations ensuring variety and quality of the servings
• Approve and finalize dishes before service to ensure presentation and taste meet quality standards
• Manage procurement of ingredients and kitchen equipment, addressing shortages proactively
• Minimize waste and maximize thorough usage of food through proper and well-organized storage
• Maintain excellent standards of food quality and production, ensuring consistency in all dishes
• Maintain the highest standards of kitchen and food hygiene at all times
• Resolve kitchen issues promptly to maintain smooth operations
• Ensure safe and proper use of equipment at all times and to give guidance to other team members
• Overall in charge of the kitchen team during the absence of the Executive Chef to build a high-performing team
• Assist in developing seasonal menu
• Any other duties as assigned

Job Requirements:

• Preferable Degree or Skills Certificate in Culinary Arts/ Restaurant Management and Operations
• 5 to 7 years of relevant experience preferably in Japanese / Western fine dining
• Possess comprehensive knowledge of your specialty in handling all equipment and general culinary functions
• Prior experience working in a pre-opening team would be advantageous
• Work independently and good team player
• Possess good communication and interpersonal skills
• Possess a strong understanding and execution of Hazard Analysis Critical Control Points (HACCP)
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

GAIA JAPANESE CONCEPT

Job Description

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Chef De Partie / Senior Chef De Partie will report to the Sous Chef / Senior Sous Chef / Executive Chef.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Prepare dishes in assigned section while ensuring quality and safety standards are met
• Follow standard recipes and guidelines for food presentation, production, and portioning controls
• Manage proper storage and labelling of food products to minimize spoilage and food wastage
• Maintain the highest standards of kitchen and food hygiene at all times
• Any other duties as assigned

Job Requirements:

• 3 to 5 years of relevant experience preferably in Fine Dining
• Possess comprehensive knowledge of your specialty such as handling kitchen equipment and general culinary functions
• Prior experience working in a pre-opening team would be advantageous
• Be dependable and work well as part of a team
• Possess good communication and interpersonal skills
• Possess a strong understanding and execution of Hazard Analysis Critical Control Points (HACCP)
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Karim Group for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

PABNA RESTAURANT PTE. LTD.

Job Description

Roles & Responsibilities

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Private Advertiser

Job Description

Responsibilities:

• Prepare and cook dishes from menus according to the restaurant’s standards

• Ensuring the food preparation areas are clean and hygienic

• Ensure food quality, consistency, and presentation meet company standards

• Maintain cleanliness & organization of the workstation and ensure compliance with food safety regulations

• Packing and organising of cooked and uncooked food

• Leading a team of cooks and trainee to execute day to day operations

• Ensure adherence to portion control and minimize food waste

• Any other ad-hoc duties as assigned by the Superior from time to time

Requirements:

• Proven experience in a similar role preferred

• Strong understanding of cooking methods, ingredients, and kitchen equipment

• Able to perform spilt shift, work on weekends and public holidays

• Ability to work under pressure in a fast-paced environment

• Physical stamina to stand for long periods

• Strong attention to detail and a commitment to quality

• Team player with a positive attitude and strong communication skills

Private Advertiser

Job Description

Responsibilities:

• Prepare and plate cooked dishes or cold menu items such as salads, cold appetizers and sandwiches

• Assist with mise en place and daily food preparation

• Ensure that all food is prepared in a timely manner and meets quality standards

• Follow recipes and presentation specifications as set by the kitchen

• Keep all working areas clean and tidy, ensuring strict adherence to hygiene and food safety standards

• Receive and store kitchen stock and supplies, ensuring proper rotation (FIFO)

• Maintain cleanliness of kitchen equipment and workstations

• Support the kitchen team in daily operations and contribute to a positive team environment

• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar kitchen role preferred

• Able to perform spilt shift, work on weekends and public holidays

• Ability to work in a fast-paced environment

• Physical stamina to stand for long periods

• Passion for food and willingness to learn

• Team player with a positive attitude and strong communication skills

Private Advertiser

Job Description

Responsibilities:

• Assist in the preparation and cooking of menu items under supervision

• Follow kitchen procedures and recipes to ensure consistency and quality

• Keep all kitchen areas clean, organized, and in line with hygiene and safety standards

• Properly store food items and assist in stock rotation

• Support the team with preparation tasks like chopping, portioning and plating

• Assist with cleaning duties and washing dishes when required.

• Any other ad-hoc duties as assigned by the Superior from time to time

Requirements:

• Proven experience in a similar kitchen role preferred

• Knowledge of various cooking methods, ingredients, equipment, and procedures

• Able to perform spilt shift, work on weekends and public holidays

• Ability to work in a fast-paced environment

• Physical stamina to stand for long periods

• Passion for food and willingness to learn

• Team player with a positive attitude and strong communication skills

Private Advertiser

Job Description

Responsibilities:

• Prepare and cook stir-fry dishes using a wok, ensuring consistency in taste and presentation

• Operate and maintain wok stations, including proper heat control and timing

• Follow all recipes and portion control guidelines accurately.

• Ensure all food items are stored, handled, and prepared in accordance with food safety standards

• Collaborate with other kitchen staff to ensure smooth kitchen operations during service

• Maintain cleanliness and organization of the wok station and surrounding areas

• Monitor inventory and communicate shortages or needs to the kitchen supervisor

• Assist with prep work and other duties as needed

• Any other ad-hoc duties as assigned by the Superior from time to time

Requirements:

• Proven experience in a similar role preferred

• Strong understanding of cooking methods, ingredients, and kitchen equipment

• Able to perform spilt shift, work on weekends and public holidays

• Ability to work under pressure in a fast-paced environment

• Physical stamina to stand for long periods

• Strong attention to detail and a commitment to quality

• Team player with a positive attitude and strong communication skills

Private Advertiser

Job Description

Responsibilities:

• Prepare and cut meats, seafood, vegetables, and other ingredients

• Maintain consistency in size and shape of ingredients to ensure even cooking and proper presentation

• Ensure all ingredients are properly stored, labeled, and rotated according to food safety standards

• Work closely with chefs to meet preparation demands during service hours

• Maintain cleanliness and hygiene in the preparation area, tools, and equipment

• Follow kitchen safety and sanitation procedures at all times

• Assist in receiving and inspecting ingredient deliveries as neededAny other ad-hoc duties as assigned by the Company

Requirements:

• Relevant experience required

• Excellent knife skills and familiarity with various cutting techniques

• Strong knowledge of kitchen operations, food safety, and sanitation standards

• Able to perform spilt shift, work on weekends and public holidays

• Ability to work under pressure in a fast-paced environment

• Physical stamina to stand for long periods

• Strong attention to detail and a commitment to quality

• Team player with a positive attitude and strong communication skills

Millennium & Copthorne International Limited

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Job Description & Requirements

The Assistant Banquet Manager works closely with the F&B Manager/Director to perform office administrative functions and operation service task for the all F&B Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc and ensure they are in good condition for F&B operations team and guests to use.
• Transmits any orders or decisions taken by the F&B Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Take care of F&B services and provide relevant correspondence to guest queries
• Be familiar with Food and Beverage Operation functionality and other related task
• Performs related duties and project as assigned by F&B Manager
• Participate and assist F&B Manager in all meetings relevant to the department
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse and breakage
• Work with procurement for Restaurants and Banquet Operations on all operations related item
• To provide administrative support to all F&B outlets such as but not limited to preparation of banquet items and etc.
• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Assist Restaurant Manager/F&B Manager/Director in dealing with suppliers
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Be familiar with Food and Beverage Operation functionality and Special Task
• Performs related duties and special projects as assigned by F&B Manager
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse, and breakage items
• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system
• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions
• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty, off day will be based on the overall duty roster.

Ideal requirements

• 1-3 years of experience in F&B Operations
• Working proficiency in Microsoft Office
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Lead and oversee the seamless day-to-day operations of all Food & Beverage outlets including Racines, 1864, Whisky Lounge and in-room dining.
• Drive guest satisfaction, loyalty and brand reputation by delivering memorable dining experiences through personalized service, strong guest engagement and meticulous attention to detail.
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary.
• Ensure that brand standards, including sustainability initiatives, are maintained.
• Recruit, mentor, coach and develop high-performing teams through structured training, succession planning, performance management, and employee engagement initiatives that foster a positive service culture.
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources.
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance.
• Work with the Marketing team to develop creative and effective promotions and to drive their implementation in a timely manner.
• Develop beverage menus for all areas and work with the Executive Chef to develop dining menus.
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions.

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a Five-star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses.
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation / interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

· Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing needs/preference.

· Champion high standards of Guest Relation services at all areas, and actively work to uphold such high standards by providing constant and honest feedback to all related team members/ and coaching them

· Establish rapport with guests, maintaining good relationship and handle all guest feedback, complains, service recovery in a timely manner.

· Be the key contact person to personally look after event organisers, in order to ensure that all operating departments involved, are following through the event requirements seamlessly; personally and frequently verifying that guests attending the events/patronising outlet are receiving the best possible service in a consistent fashion and to pre-empt/ spot possible shortfalls, providing solutions to remediate it in a timely manner.

· Drive and develop guest engagement and satisfaction programs, targeting customer’s loyalty/ repeat business, aiming high guest return ratio.

· Review, impellent and ensure effective and efficient service standards, with the aim to achieve service excellence and organizational goals.

· Be on the floor during meal periods, performing The Fullerton Ambassador role, to welcome, usher, bid farewell to VIPs and event’s organisers/ planners, building rapport, assessing satisfaction and ensuring repeat business from these stakeholders

· Drive Tripadvisor ranking in all outlets, keeping the team focused on targets.

· Maintain a good rapport and working relationship with all staff, not only within the F&B department but all other departments in both hotels and precinct.

· Maintain high standards of department, personal grooming at all times, being a role model to the team.

Requirements:

· Minimum Diploma in a related discipline with 3-5 years relevant experience, and/or training in similar capacity; or equivalent combination of education and experience.

· Passion for service excellence and high service standards

Park Regis by Prince

Welcome to Park Regis by Prince Singapore, a stylish, aspirational, and accessible hotel thoughtfully curated for a classic hotel experience. Adopting a biophilic sophistication aesthetic, guests can immerse themselves in lush greenery while staying in the vibrant heart of Singapore. Accessibly situated amidst the bustling Clarke Quay and charming Chinatown districts, our prime location offers guests unrivalled access to the city’s most iconic attractions. Whether you’re here for business or leisure, our hotel is the perfect choice, with the Central Business District just a stone’s throw away.

Job Description

Job Summary

To ensure all guest requests are met and strive to exceed guest expectations in every encounter.

Responsibilities

• Perform front desk duties, including check-in, check-out, currency exchange, credit checks, guest folio checks, guest profile maintenance, and room allocation, following departmental standards.

• Handle concierge duties, including making sightseeing and dining reservations, booking tickets, assisting with transportation requests, and providing luggage assistance, in accordance with legal and departmental guidelines.

• Manage telephone duties by answering enquiries, monitoring internal job requests, ensuring timely wake-up calls, and handling emergency communications within the hotel.

• Make daily courtesy calls to in-house VIP guests to ensure a pleasant stay and resolve any issues promptly.

• Coordinate with Housekeeping to monitor room turnover, bedding arrangements, and room conditions.

• Inspect showrooms and VIP arrival rooms to maintain quality standards.

• Verify that registration cards and guest profiles are up to date and complete.

• Check cashier closure procedures and verify float counts accurately.

• Promote and manage daily up-selling of rooms and food & beverage services.

• Assess work processes and recommend improvements to enhance efficiency and service quality.

• Manage and control printing and stationery consumption to minimise wastage.

• Requisite collaterals and stationery supplies as needed

• Perform other reasonable tasks and responsibilities to meet business needs and fulfil the role.

Park Regis by Prince

Welcome to Park Regis by Prince Singapore, a stylish, aspirational, and accessible hotel thoughtfully curated for a classic hotel experience. Adopting a biophilic sophistication aesthetic, guests can immerse themselves in lush greenery while staying in the vibrant heart of Singapore. Accessibly situated amidst the bustling Clarke Quay and charming Chinatown districts, our prime location offers guests unrivalled access to the city’s most iconic attractions. Whether you’re here for business or leisure, our hotel is the perfect choice, with the Central Business District just a stone’s throw away.

Job Description

Job Summary 

The incumbent is responsible for the day-to-day operations of the front desk and the welfare of our guests. He/She acts as a liaison officer and makes decisions concerning the guests' well-being. 

Job Responsibilities 

• Oversee the daily Front Office Operations.  

• Take care of VIP guests—anticipate and fulfil their needs and welcome/bid farewell on behalf of the Management. 

• Inspect VIP arrival rooms and showrooms.  

• Coordinate group arrivals and departures. 

• Attend to guest requests/feedback and ensure a positive guest experience. 

• Handles guest complaints/incidents and makes accurate and unbiased log entries for Management’s attention.  

• Corresponding with guests on other matters via email.  

• Be fully conversant with Fire and Emergency procedures. 

• Frequently inspect the hotel to ensure its cleanliness, safety, and upkeep and report any findings to the respective departments.  

• Coordinate among the engineering, housekeeping, and front office departments to ensure ongoing room projects (PMR/air-con servicing, etc.) are completed, and rooms are returned to inventory on time to minimise revenue loss.  

• Coordinate with the Security Department concerning any suspected criminal act within the hotel.  

• In the absence of the Management Team, take charge of any Emergency Situation or act on behalf of the Management Team.   

• To stay updated with the Hotel’s products, promotions, and happenings in Singapore.  

• Recommend improvements in hotel operations – Processes, Services or Revenue.  

• Ensure the sufficient and strategic deployment of manning, including reception and lobby coverage, meal break coordination, etc.  

• Assist in monitoring and reminding all team members about punctuality, grooming, conduct and performance. 

• Approve rebates, paid out and guest entertainment expenses, noting valid reasons and ensuring that necessary documents support them. 

• Assist in conducting shift briefings and provide feedback and information to the team. 

• Identify the areas of improvement and conduct training for the team. 

• Ensure all instructions and policies are communicated to the team. 

• Report unsafe working conditions and follow up on rectifications. 

• Performs any other duties assigned by the Rooms Division Manager that may reasonably be required for the needs of the business and to fulfil your role. 

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Assist to inspect rooms assigned to VIPs before their arrival. Meet and show the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.

• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

• Be alert and report any faults, defects and unusual activity of the property to relevant departments

• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Responsible for training of all front desk staff including planning, organising and conducting OJT.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.

• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.

• Follows up in credit limit report, ensure all guests balance checked daily.

• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.

• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.

• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions

• Prior experience in a 5 star hotel will be of an advantage

• Proficient with Opera system

• Customer service centric with high level of flexibility & adapability

• Able to work under pressure & fast paced environment

• A strong team leader & team player

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

The Spa Manager ensures that every guest who enters the spa & fitness centre is assisted and cared for. Treatment packages are fulfilled and retail products made aware to all members/guests that enter the Spa. He / she oversees the spa and fitness operation team and assists the Management in ensuring that the outlet runs an efficient and profitable operation.

Responsibilities:

• Meets & handles potential members and any other walk-in clients/guests in a professional, well- mannered and friendly way.

• Conducts outlet tours to new clients/guests whenever necessary.

• Handles member/guest’s requests and complaints and provide vital information to the Management for the purpose of improving members’/guests’ satisfaction.

• Builds good, professional relationships with all members/guests and deals with any queries with the objective of offering the member/guest an excellent service standard.

• Carries out consultations when necessary.

• Ensures fulfilment of all members’ benefits or guests’ privileges and that all members / guests are attended to in the spa.

• Monitors and supports Executives and associates in advising and closing sales of packages and retail products.

• Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa to visitors

• Manages and upkeeps Level 5 Lifestyle floor – gym, pool, Spa as a whole to offer complete “lifestyle” package and services to public and guests

• Supervises the day-to-day operations of Spa, Pool and gym including rostering, cleanliness, maintenance of the Lifestyle floor.

• Oversees and coordinates workshops and any other events associated with the hotel.

• Initiates maintenance of the facilities and equipment of the outlet and level 5 and ensures that good working conditions of the facilities.

• Assists in monitoring operations budgets and ensures all costs/sales commission are controlled.

• Ensures associates’ professionalism while handling guests/members.

• Fully understands the rules and regulations of the outlet and ensures that all hygiene standards, fire and safety rules and regulations are met and adhered to.

• Manage the rostering, keeping a proper record of overtime hours, Public Holiday & annual leave for the spa & fitness team.

Requirements:

• Minimum diploma in Hospitality Management preferably in Spa Management

• With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.

• Minimum 2 years experience in similar capability and/or at least 5 years in Spa Management

• Strong administrative and organization skills

• Excellent interpersonal and human relations abilities

• High level of flexibility and adaptability

• Able to work on weekends and public holidays
  

QT Singapore

Job Description

Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?

Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?

Do you dream of an ever changing, fast paced team environment where you get coaching and development from some of the greatest names in the industry?

We are looking for people just like you!

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Now that QT Singapore has officially opened its doors as one of the most talked-about hotel launches in Singapore, we continue to offer our team members the following outstanding benefits –

• Market leading, competitive salary packages paid above industry rates

• Unrivalled opportunities for development and growth 

• Training and coaching from leading names in global hospitality leadership

• A commitment to employees that work-life balance being paramount to a successfully performing team 

If you are working in any service based environment, whether it be in a retail store, an office, within the leisure industry or you are an entrepreneur we want to hear from you. We want to take everything that is good about you and teach you the ways of QT, to turn you into a hospitality superstar. 

With the right attitude and a willingness to learn an exciting career in this world awaits you! 

The Scope:

As Guest Service Executive, you will ensure the satisfaction of guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. A Guest Service Executive contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. 

Job Responsibilities:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel

• To anticipate and exceed our guest’s expectations at all times

• Reignite Unexpected and Unrequested – on a daily basis going above and beyond for our guests

• identify and look after key VIP guests and deliver VIP Amenities for their stay

• Resolve guest complaints by conducting thorough investigation of the situation and coming up with the most effective resolution 

• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place 

• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel 

• Ensure our guests receive a fast, efficient and friendly check in and check out 

• Ensure all guests’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained 

• Preparation and co-ordination of group arrivals/departures

• Participate regularly in training courses and put the skills learned there into practice 

• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly 

• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel 

• Perform other duties assigned by the Front Office Manager or designates 

• Respond promptly to guest requests for a supervisor or manager 

Qualification: 

• Minimum Secondary 4 education with GCE ‘O’ level credits in a minimum 3 subjects 

Experience:

• Previous Front Office experience in the hotel, leisure or retail sector would be an advantage 

Key Competencies:

• Calm, efficient and organized 

• Excellent personal presentation and communication skills 

• A passion for delivering exceptional levels of Guest service 

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts 

• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information 

• Ability to observe and detect signs of emergency situations