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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

• Manage, oversee daily table-service restaurant operation and ensure compliance to operations standards and procedures.

• Responsible for the scheduling of work and the appropriate allocation of duties to staff.

• Supervise and direct staff to guarantee guest satisfaction in regards to food quality, cleanliness and service.

• Observes quality of food served and ensure that they are of a high standards.

• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

• Manage and maintain operational records which include inventory, sales and cash reports.

• Ensure consistent high quality of customer service.

• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed.

• Interviews and hires employees, evaluates employees' performance, and resolves minor employee grievances.

• Ensure that the monthly reports are followed up.

• Ensure smooth day to day operations.

Job Requirements: 

• Diploma holder with minimum 7 years of relevant restaurant experience

• Ability to control and manage food service operations

• Considerable knowledge of SFA hygiene and safety requirements for the operating of a restaurant.

• Strong leadership, highly independent, result-oriented and resourceful, with strong planning and organizational skills

• Computer Savvy and proficient in Microsoft Office.

• Able to work on rotating shifts (morning, afternoon and evening) including weekends and public holidays

• Candidate must possess a Food Safety Course (FSC) Level 1 Certificate, having a Level 3 would be an added advantage.

PARADISE ORIENTAL PTE. LTD.

Job Description

Job Description
Main Responsibilities

• Report to the Brand Executive Chef.

• Lead and manage the Kitchen to ensure high standards of food preparation and presentation.

• Plan and execute daily food preparation and cooking, ensuring consistency in taste and quality.

• Work closely with the Brand Executive Chef to develop new dishes and maintain authenticity in Chinese cuisine.

• Ensure all hygiene, safety, and food handling standards are followed according to food safety regulations.

• Supervise and train junior chefs in cooking and cutting techniques and kitchen procedures.

• Train and guide the kitchen team to ensure skill enhancement and smooth kitchen operations.

• Perform monthly stock take for kitchen inventory, ensuring accurate reporting and cost control.

• Adhere strictly to the company’s Standard Operating Procedures (SOP).

• Fulfil assigned Key Performance Indicators (KPIs) on a monthly basis.

• Assist in planning staff rosters and maintaining kitchen discipline.

• Monitor inventory levels for the outlet and perform e-procurement.

• Perform any other appropriate duties and responsibilities as assigned by management.

Requirements

• Minimum of eight (8) years of progressive culinary, kitchen management, and supervisory experience

• Highly skilled, with strong knowledge of traditional and contemporary Chinese dishes

• Hands on chef experience in high volume, complex service operations is essential.

• Comprehensive knowledge of Asian cuisine, with a focus on quality, production, sanitation, food cost control, and presentation.

• Thorough understanding of food equipment and safety standards.

• Committed to fair employment practices, teamwork, and achieving KPIs.

• Passionate about training and development.

• Basic PC literacy.

Paradise Hotpot

Job Description

Job Description
Main Responsibilities

• Report to the Brand Executive Chef.

• Lead and manage the Kitchen to ensure high standards of food preparation and presentation.

• Plan and execute daily food preparation and cooking, ensuring consistency in taste and quality.

• Work closely with the Brand Executive Chef to develop new dishes and maintain authenticity in Chinese cuisine.

• Ensure all hygiene, safety, and food handling standards are followed according to food safety regulations.

• Supervise and train junior chefs in cooking and cutting techniques and kitchen procedures.

• Train and guide the kitchen team to ensure skill enhancement and smooth kitchen operations.

• Perform monthly stock take for kitchen inventory, ensuring accurate reporting and cost control.

• Adhere strictly to the company’s Standard Operating Procedures (SOP).

• Fulfil assigned Key Performance Indicators (KPIs) on a monthly basis.

• Assist in planning staff rosters and maintaining kitchen discipline.

• Monitor inventory levels for the outlet and perform e-procurement.

• Perform any other appropriate duties and responsibilities as assigned by management.

Requirements

• Minimum of eight (8) years of progressive culinary, kitchen management, and supervisory experience

• Highly skilled, with strong knowledge of traditional and contemporary Chinese dishes

• Hands on chef experience in high volume, complex service operations is essential.

• Comprehensive knowledge of Asian cuisine, with a focus on quality, production, sanitation, food cost control, and presentation.

• Thorough understanding of food equipment and safety standards.

• Committed to fair employment practices, teamwork, and achieving KPIs.

• Passionate about training and development.

• Basic PC literacy.

Paradise Dynasty

Job Description

Job Description
Main Responsibilities

• Report to the Brand Executive Chef.

• Lead and manage the Kitchen to ensure high standards of food preparation and presentation.

• Plan and execute daily food preparation and cooking, ensuring consistency in taste and quality.

• Work closely with the Brand Executive Chef to develop new dishes and maintain authenticity in Chinese cuisine.

• Ensure all hygiene, safety, and food handling standards are followed according to food safety regulations.

• Supervise and train junior chefs in cooking and cutting techniques and kitchen procedures.

• Train and guide the kitchen team to ensure skill enhancement and smooth kitchen operations.

• Perform monthly stock take for kitchen inventory, ensuring accurate reporting and cost control.

• Adhere strictly to the company’s Standard Operating Procedures (SOP).

• Fulfil assigned Key Performance Indicators (KPIs) on a monthly basis.

• Assist in planning staff rosters and maintaining kitchen discipline.

• Monitor inventory levels for the outlet and perform e-procurement.

• Perform any other appropriate duties and responsibilities as assigned by management.

Requirements

• Minimum of eight (8) years of progressive culinary, kitchen management, and supervisory experience

• Highly skilled, with strong knowledge of traditional and contemporary Chinese dishes

• Hands on chef experience in high volume, complex service operations is essential.

• Comprehensive knowledge of Asian cuisine, with a focus on quality, production, sanitation, food cost control, and presentation.

• Thorough understanding of food equipment and safety standards.

• Committed to fair employment practices, teamwork, and achieving KPIs.

• Passionate about training and development.

• Basic PC literacy.

Canton Paradise

Job Description

Job Description
Main Responsibilities

• Report to the Brand Executive Chef.

• Lead and manage the Kitchen to ensure high standards of food preparation and presentation.

• Plan and execute daily food preparation and cooking, ensuring consistency in taste and quality.

• Work closely with the Brand Executive Chef to develop new dishes and maintain authenticity in Chinese cuisine.

• Ensure all hygiene, safety, and food handling standards are followed according to food safety regulations.

• Supervise and train junior chefs in cooking and cutting techniques and kitchen procedures.

• Train and guide the kitchen team to ensure skill enhancement and smooth kitchen operations.

• Perform monthly stock take for kitchen inventory, ensuring accurate reporting and cost control.

• Adhere strictly to the company’s Standard Operating Procedures (SOP).

• Fulfil assigned Key Performance Indicators (KPIs) on a monthly basis.

• Assist in planning staff rosters and maintaining kitchen discipline.

• Monitor inventory levels for the outlet and perform e-procurement.

• Perform any other appropriate duties and responsibilities as assigned by management.

Requirements

• Minimum of eight (8) years of progressive culinary, kitchen management, and supervisory experience

• Highly skilled, with strong knowledge of traditional and contemporary Chinese dishes

• Hands on chef experience in high volume, complex service operations is essential.

• Comprehensive knowledge of Asian cuisine, with a focus on quality, production, sanitation, food cost control, and presentation.

• Thorough understanding of food equipment and safety standards.

• Committed to fair employment practices, teamwork, and achieving KPIs.

• Passionate about training and development.

• Basic PC literacy.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

• Oasia Hotel Novena

Courtyard by Marriott Singapore Novena

The Courtyard by Marriott, opening third quarter 2017 will be the first Courtyard-branded property by Marriott International in Singapore.

Job Description

About the role

This full-time Junior Sous Chef role at Courtyard by Marriott Singapore Novena' in the Central Region offers an exciting opportunity to contribute to the culinary operations of this renowned hospitality establishment. As a Junior Sous Chef, you will play a key part in the kitchen team, assisting the Head Chef in overseeing the preparation and delivery of exceptional dining experiences for guests.

What you'll be doing

1. Assist the Head Chef in the overall management and supervision of the kitchen team

2. Participate in the preparation, cooking, and presentation of high-quality dishes across the menu

3. Ensure compliance with all food safety and hygiene standards

4. Contribute to the development and innovation of new menu items

5. Effectively manage kitchen resources and inventory

6. Train and mentor junior kitchen staff to maintain high standards of culinary excellence

7. Collaborate with the front-of-house team to deliver exceptional customer service

What we're looking for

1. Minimum 2-3 years of experience as a Sous Chef or in a similar role within a reputable hospitality or F&B establishment

2. Relevant culinary qualification or certification, such as a diploma or degree in Culinary Arts

3. Strong knowledge of food safety regulations and kitchen management best practices

4. Excellent communication and interpersonal skills to effectively lead and motivate the kitchen team

5. Ability to work well under pressure and thrive in a fast-paced, dynamic environment

6. Passion for creating innovative, visually appealing, and delicious dishes

What we offer

At Courtyard by Marriott Singapore Novena', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including:

1. Opportunities for career advancement and professional development

2. Associate perks for stay and dining across the Marriott portfolio

About us

Courtyard by Marriott Singapore Novena' is a modern and vibrant hotel located in the heart of the Central Region. As part of the Marriott International family, we are committed to delivering exceptional hospitality experiences to our guests. With a focus on innovation, sustainability, and community engagement, we strive to create a positive impact in the local area.

If you're ready to join our talented culinary team, apply now and take the first step towards an exciting new chapter in your career.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

Position Statement 
The core responsibilities of the Account Executive, Cost Control & Receiving are to ensure the smooth and efficient operation of cost control, storerooms, receiving and assist management in keeping the cost of food, beverage and other supplies to a minimum.

What will I be doing? 
As the Accounts Executive, Cost Control & Receiving, you will be responsible for performing the following tasks to the highest standards:
Performs as Cost Clerks, Storekeepers, and Receiving Clerks.

• Ensure that all incoming goods are received via the receiving area, with deliveries properly checked against purchase orders and market lists.

• Ensure the security of all stores, including proper restrictions on the issue of keys and general access.

• Record and verify on a daily basis all food and beverage invoices for price extension, total and unit prices which should conform to the approved market prices.

• Ensure all inventory items are correctly set up in the hotel inventory system including sizes, descriptions, purchase units etc.

• Ensure that proper records are kept of inventory receipts, issues, returns and transfers and proper authorization thereof.

• Inspect and test goods whenever necessary especially with regard to food and beverage items.

• Ensure that accumulated daily invoices agree to amounts transferred to Accounts Payable.

• Make regular spot checks and inspections of storerooms, receiving area, and all outlets.

• Check duty invoices to ensure that correct duty has been applied.

• Have full and extensive knowledge of the hotel inventory system and be responsible for the maintenance of the system. 

• Report immediately to the immediate supervisor if any system errors are detected.

• Advice users on the hotel inventory system and assist in the setup of requisition lists, purchasing lists, etc.

• Ensure that the loading dock is kept clean and tidy at all times, free from clutter and hazards.

• Maintain adequate control on all inward and outward goods into the loading dock and storerooms.

• Maintain vigilance in ensuring the security of the loading dock.

• Prepare daily and monthly cost reports according to operational requirements, organize cost communication meetings, and participate in profit and loss meetings when necessary. 

• Ensure current par stock levels are maintained and constantly reviewed.

• Monitor and investigate spoilage and recommend appropriate actions to reduce.

• Co-ordinate with the Director of F&B/ F&B Manager and Executive Chef on recipe costings.

• Co-ordinate with other operating departments to perform costings.

• Execute and coordinate the inventory of operation equipment and fixed assets with related department. 

• Conduct and co-ordinate monthly stock takes of outlets and storerooms as well as operating equipment with concerned departments.

• Prepare monthly listing of slow moving and obsolete stock items with supervisor’s approval, ensuring that the received items are within the valid period to minimize spoilage.

• Handle all requests and enquiries in a timely, efficient and friendly manner.

• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

What are we looking for? 
An Accounts Executive, Cost Control & Receiving serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant experience in hotel or F&B industry operational accounting role preferred.

• Knowledge of cost control.

• Proficient in Microsoft Office applications.

• Mature and reliable person.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
The Assistant Guest Experience Manager meet and greets guests, providing prompt and courteous service. He/ she ensure guest stay was satisfied and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, ensure quality service was provided to guest. 

What will I be doing? 
As the Assistant Guest Experience Manager, you will be responsible for performing the following tasks to the highest standards:

• Assist to oversee daily operations in all Guest Experience team, drive departmental objectives for self and team, ensure effective communication and working in a team to reach department KPIs.
• Create a “WOW” experience of guests, elevating on guest experience - inclusive of high impact touch points and consistently meet and exceed guests and VIP expectations.
• Lead the Guest Experience team to ensure that appropriate training was conducted, and guidance provided to perform on their task.
• Coach new Guest Experience Executive on roles and responsibilities and support new team members in any areas that they are not yet competent to handle independently.
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and guest care to team members and guests
• Promote and administer Hilton Honors programs.
• Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
•  Welcome guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
• Solicit and provide feedback to the Guest Experience Manager on guest comments.
• Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
• Develop and maintain relationship with VIP guest and special attention guests, recognizing their preferences and ensuring attention are met and ensure information are shared across the hotel departments.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.
• Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.
• Promptly answer the telephone and email inquiries, inputting messages into the guest profile and advise other team members on special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
• Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.
• Attend front desk daily briefings, shift handovers, meetings and share to the team on updates.
• Ensure Guest Experience team has current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
• Understand local tourism culture and city profile to provide considerate service to guests.
• Serve your role and Team in an environmentally conscious manner.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
• Undertake task as instructed by Guest Experience Manager and/or Front Office Leaders.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?
An Assistant Guest Experience Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 4 years of previous experience in the hotel, leisure or retail sector
• Calm, efficient, resourceful and organized
• Excellent personal presentation and communication skills
• A passion for delivering Exceptional levels of Guest Service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure 
• Flexibility to respond to a range of different work situations

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

Position Statement

The Front Office Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests in and out, resolving guest challenges throughout their stay in our hotel during the assigned shift. This role upgrades guests as required and promotes the hotel’s services. We are looking for Front Office Executive for the following sections: Front Desk, Executive Lounge

What will I be doing? 

As the Front Office Executive, you will be responsible for performing the following tasks to the highest standards:

• Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received. 
• Ensures guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
• Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
• Assist guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
• Greet guests with a friendly and sincere welcome in a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for guests as requested.
• Record guests’ complaints, conducting thorough research to develop the most effective solution and negotiate results.
• Listen and extend assistance in order to resolve problems raised by guests.
• Remain calm and alert especially during emergency situations and heavy hotel activity.
• Plan and implement detailed steps by using experienced judgment and discretion.
• Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service to team members and guests.
• Take on an active role in the Executive Lounge team, ensuring effective communication and working as a team in order to reach goals and targets.
• Create a warm and welcoming arrival for guests, ensuring that they feel welcome and “at-home” upon arrival.
• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
• Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate including all operational issues.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profile and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
• Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.
• Input information into hotel operating system regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton brand.
• Keeping up to date with information on facilities, attractions, and places of interests, sightseeing and activities in and around the hotel.
• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering, and other relevant departments.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
• Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
• Ensure that the front desk stock is managed and not wasted, maintaining costs where applicable.
• Keep up to date and aware of competitor activities in order to be well informed.
• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.
• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
• Attempt to communicate with guests in guests’ native language, if necessary.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for? 

A Front Office Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error.
• Able to access and accurately input information using a moderately complex computer system.
• Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• 1 or 2 years of related working experience preferred.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Available Location:

• Orchard Rendezvous Hotel

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

1-Atico Lounge is seeking a proactive Lounge Supervisor to oversee daily lounge operations and ensure exceptional guest experiences. You will supervise front-of-house staff, maintain service standards, and assist in operational management to achieve business objectives.

Job Responsibilities:

• Supervise and support lounge staff during shifts to ensure smooth service and high guest satisfaction.

• Assist in staff training, mentoring, and performance management.

• Monitor and maintain service standards, cleanliness, and operational efficiency within the lounge.

• Handle guest inquiries, feedback, and complaints professionally and promptly.

• Support inventory management, stock control, and ordering of beverages and supplies.

• Ensure compliance with health, safety, and company SOPs.

• Collaborate with management to achieve lounge goals and deliver seamless guest experiences.

Job Requirements:

• Previous experience in lounge, bar, or hospitality supervision.

• Strong leadership, communication, and interpersonal skills.

• Customer-focused with problem-solving abilities.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Knowledge of lounge/bar operations, inventory management, and health & safety standards.

• Professional, approachable, and team oriented.

Job Location:

• 2 Orchard Turn, ION Orchard, #56, #01, Singapore 238801

Sunrise Japan Holdings Pte Ltd

Sunrise Japan Holdings Pte Ltd is one of many companies under Cinderella Capital Pte Ltd, an entity which has diversified business interest in different fields ranging from F&B to Beauty. The Company currently has presence in Singapore and regional countries such as Malaysia, Indonesia, Myammar, and Philippines. We are on a rapid expansion path and are looking to increase our presence to more countries in time to come.

Job Description

• Food preparation to customers' orders

• Maintain work station cleaniness and hygiene.

• Assist in preparation of reports, e.g. Sales, Inventory, etc.

• Liaising with suppliers.

• Other ad-hoc duties as assigned by your Superior

• Salary will commensurate with experience.

• Candidates with more experience can be considered for higher position.

• Have knowledge in Western food and preparation.

• Minimum 5 years experience.

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Executive Assistant Manager - F&B, your job responsibilities include, but not limited to:-

Responsibilities

• Reviews the work of subordinates to ensure that established procedures and policies are followed.

• Inspects the service area daily to ensure the hygiene of these areas.

• Ensures that all materials and equipment are in compliance with departmental standards.

• Communicates effectively with the kitchen and other key departments.

• Analyses the training needs of the restaurant.

• Develops training programs for staff and trainees together with the training department. Evaluates training results.

• Reviews, coaches and evaluates staff performance and periodically.

• Rewards outstanding performers and take disciplinary action as and when necessary.

• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.

• Ensures the standards, policies and procedures of the hotel are adhered to by the rank and file staff.

• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.

• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.

• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.

• Assists outlet staff as and when required.

• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.

• Completes work orders for maintenance repair and submits to Maintenance.

• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• Minimum a Diploma level qualification or equivalent.

• 3 years of F&B experience, preferably in a Restaurant / Cafe setting.

• Experience in the hotel industry is desirable but not essential.

• Able to work on a shift rotation basis.

• Passion for guest satisfaction.

• Able to commence work within short notice would be advantageous.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Junior Sous Chef will manage and lead the team in the absence of Chef de Cuisine/ Sous Chef to ensure smooth running culinary operation and maximize the level of standard in the hotel’s kitchen.              

What will you be doing?

As the Junior Sous Chef, you will be responsible for performing the following tasks to the highest standards:

• Assist to plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant.
• Work seamlessly with recipes, standards and plating guides.
• Maintain all HACCP aspects within the hotel operation.
• Use appropriately all equipment, tools and machines.
• Recommend improvement of training manuals and SOPs.
• Work on offsite events when requested and complete jobs as assigned outside of the kitchen area.
• Assist in inventory taking.
• Knowledgeable of hotel’s occupancy, events, forecasts and achievements.
• Work on new dishes for food tastings and photo taking.
• Effectively respond to guests’ requests and be receptive to constructive feedback.
• Purchase for and control production to minimise food wastage.
• Maintain at all times a professional and positive attitude towards team members and supervisors.
• Coordinate, organize and participate in all production pertaining to the kitchen.
• Check and maintain the standards of dishes, portion control and costing at all times.
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.
• Exercise maximum control on wastage to achieve optimum profitability.
• Ensure that recipes and costings are established and updated.
• Check that the quality of food prepared by team members meet the required standard and make necessary adjustments.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Junior Sous Chef, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 5 years as cook in a hotel or individual restaurant with high standards or in similar capacity.
• At least 2 years in supervisory role.
• A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions.
• Able to convert recipes and follow them through.
• Able to set priorities and complete tasks in a timely manner.
• Excellent leadership skills.
• Knowledgeable in HACCP.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

Position Statement 

The Assistant Outlet Manager at Osteria Mozza leads strategic operations and enhance guest experiences, with knowledge on wine at our celebrity chef specialty restaurant. Working closely with the Outlet General Manager/ Assistant General Manager, you will lead the team, drive revenue, ensure service standards, and elevate our wine program.

What will I be doing? 

As the Assistant Outlet Manager, Osteria Mozza , you will be responsible for performing the following tasks to the highest standards:

• Contribute to the strategic management of the restaurant, working closely with the Outlet General Manager and Assistant General Manager.
• Identify and maximize revenue opportunities, focusing on upselling and suggestive selling.
• Monitor and manage operational resources, ensuring efficiency and cost-effectiveness.
• Coordinate with Engineering and Housekeeping to maintain cleanliness and functionality of the restaurant.
• Assist in suggesting marketing initiatives to promote the restaurant.
• Ensure adequate stock levels, and oversee ordering of operating supplies and equipment.
• Understand and contribute to the hotel's overall goals, aligning departmental objectives accordingly.
• Maintain a high customer service focus, leading by example and fostering a guest-centric environment.
• Train and develop team members on service standards, wine knowledge, and upselling techniques.
• Prepare rosters, leave plans, and delegating of duties effectively, ensuring optimal staffing levels to meet business needs.
• Actively seek and address guest and team member feedback, implementing improvements as needed.
• Provide wine recommendations to guests, enhancing their dining experience.
• Develop and implement wine pairing suggestions for new menu items, considering financial budgets and beverage costs.
• Organize and manage the wine cellar, ensuring proper storage, inventory control, and label maintenance.
• Work closely with cost control to manage wine pricing, stock takes, and POS setup.
• Stay informed of the latest wine trends and market developments, updating the wine list accordingly.

What are we looking for?

An Assistant Outlet Manager, Osteria Mozza in Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2 to 4 years manager position in celebrity chef, Michelin star restaurant operated in 5-star establishment or equivalent.
• Familiar with seven rooms reservation systems.
• Possess a valid food hygiene certificate.
• Upkeep with the fast-moving F&B trend in the market.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.
• Strong knowledge on Italian wines, and a broad understanding of international wines. 

 What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Key Roles and Responsibilities

• Assist the Manager in the day-to-day operations and supervise a team of housekeeping staff in the provision of housekeeping services

• Meet or exceed all contractual key performance indicators

• Able to analyse data and information from the system and recommend work improvement programmes

• Develop a good working relationship with our customers and participate actively in committees and special activities / projects with the customers

• Maintain the housekeeping budget in terms of manpower and inventory, provide billing summaries and expenses in accordance to the company’s requirements

• Plan and select appropriate equipment and/or technologies and supplies for smooth delivery of services

• Manage the planning of work schedules and deployment of manpower

• Recruit, schedule and ensure orientation and training for all new housekeeping staff members

• Ensure occupational safety and health standards are maintained and orientate all staff with a safety mindset

• Prepare monthly reports and analyse the KPIs and ensure continuous improvement

• Put up incident reports and manage major incidents and emergencies in collaboration with relevant persons

• Ensure that all work activities are in compliance to regulatory requirements

Job Requirements & Requisites

To succeed in this key role, candidates must possess the following qualifications and attributes:

• Degree / Diploma in relevant discipline with at least 3 years of working experience in housekeeping operations

• Possess strong leadership and supervisory skills

• Excellent verbal and written communication

• Sound planning, problem-solving, analytical and critical thinking skills

• Strong knowledge of operational processes and procedures

• Committed, self-motivated, positive and possess a “can-do” attitude, especially when persevering in challenging times

• Passionate and proficient in operational management, with a proven track record in leading a large team and establishing an effective operating system for the delivery of quality service

• Dynamic and able to motivate, inspire and lead the team to deliver service quality and achieve peak performance

• Believes in people development and investing in the right resources to achieve the desired outcomes

• Independent yet able to work cohesively with staff at all levels

• Proficient in Microsoft Word, Excel and Powerpoint

Ascott International Management Pte Ltd.

Job Description

COMPANY DESCRIPTION

The Ascott Limited (Ascott) is one of the leading international lodging owner-operators, with headquarters in Singapore. The company's serviced residence and hotel brands include Ascott, Citadines, Somerset, Quest, The Crest Collection, lyf, HARRIS, FOX HARRIS, YELLO, POP!,Preference and HARRIS Vertu, with each brand catering to the distinct needs of our guests.

We have a portfolio of more than 100,000 units in more than 170 cities across over 30 countries. From fully funished residences to hotels, Ascott offers the perfect blend of quality services and accommodation choices favoured by long stay and transcient and leisure travellers. Ascott is internationally recognized for its brands, winning awards and accolades including the prestigious World Travel Awards for the category of "Leading Serviced Apartment Brand" in various countries that it operates in.

As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner), and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices.

We are a wholly-owned subsidiary of CapitaLand Limited.

RESPONSIBILITIES

You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents' satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities You will:

• Assist residents with check-in and check-out procedures

• Ensure all residents are attended to at the Front Desk

• Issue apartment access key cards

• Attend to and anticipate all residents' queries and needs

• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements

• Manage residents' accounts, information and apartment availability in the system

• Perform simple bookkeeping

• Make and confirm reservations

• Assist with the onboarding process for new employees

• Respond to all queries through walk-ins, emails and calls and assist with requests

• Handle and record resident feedback and complaints, referring them to supervisors and managers

• Receive and convey messages to residents promptly

• Handle the safekeeping of cash and residents' valuables and belongings

• Perform related tasks as assigned

QUALIFICATIONS

Job Requirements You have:

• 2 years of relevant work experience preferably in the hospitality industry

• Entry level candidates who have attained a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply

• Service-oriented

• Passion in learning a variety of tasks, including handling paperwork

• Willingness to perform shifts
  

OTHER INFORMATION

Benefits

• 5-day work week in consideration of our culture of work-life balance

• Flexible benefits with comprehensive medical coverage for self and family

• Learning and development opportunities

• Subsidised rates at Ascott Serviced Residences

• Advocate staff volunteerism

• Wellness programmes

• We regret to inform you that only shortlisted candidates will be notified

• 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는 KOTRA가 책임지지 않음을 알려 드리오니 착오 없으시기 바랍니다.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Reporting to the Director of Commercial, the incumbent will play a vital part in driving sales and promoting the hotel's offerings to prospective clients.

Responsibilities

• To be responsible for the management of a portfolio of clients within designated sales territory and/or market segments to maximise business opportunities within the defined sales territory.

• To keep in close touch with market and advise Director of Commercial regarding on competitive pricing, promotion, products, etc.

• To organise hotel and facilities familiarization tour for clients and potential customers. 

• To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.

• To put into motion all sales leads and implement programmes to win continued customer loyalty. 

• To develop productive sales relationships with all existing and potential customers.  To manage key accounts effectively.

• To participate in the preparation and submission of annual sales budget for management approval. and execution of approved sales budget.

• To assist the Director of Commercial in the management of the department as well as all accounts and work relating to the department.

Requirements

• Relevant tertiary qualification in hospitality, tourism or a related field

• Minimum 3 years' of relevant experience in similar capacity.

• Excellent communication and interpersonal skills with the ability to build strong relationships

• Strong problem-solving and analytical skills, with a keen attention to detail

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.

Job Description

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.

• Be familiar with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.

• Monitor room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

• Ensure accurate room assignment and conduct room inspections for VIP arrivals and/or any special arrangements.

• Check and ensure all signage of events are correctly displayed.

• Ensure proper log of all incidents pertaining to the hotel on daily basis for Management reporting.

• Check and supervise all Front Office associates and provide guidance whenever required.

• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.

• Check on housekeeping discrepancy reports and execute necessary actions or follow-up.

• Co-ordinate with security associates on the investigation of any irregular activities during the period of duty.

• Handle emergencies and crisis situation.

• Maintain and ensure cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas and initiate corrective actions deemed necessary.

• Attend to all guests’ inquiries, feedbacks and compliments and needs promptly, efficiently and in a professional manner.

• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.

• Conduct handover of any outstanding items and issues to the next Duty Manager by clearly documenting them in the Duty Manager’s log book.

• Prepare the duty roster for all Front Office associates.

• Conduct daily briefings and open discussions to address day to day operational issues.

• Perform other duties that assigned by the Management.

  
  

Job Requirements:

• At least 2 years of relevant experience in similar capacity

• Calm, efficient and able to work well under pressure

• Possess excellent leadership and communication skills

• Team player with a passion for delivering exceptional levels of guest service

• Prior experience in hotel setting is advantageous.

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.

Job Description

• Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.

• Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.

• Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.

• Adhere to occupational, health and safety legislation, policies and procedures.

• Perform other duties as assigned by the Management.

Job Requirement:

• Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent

• At least 1 year of working experience in the related field

• Required Skills: Opera System, HotSOS System, Microsoft Office

• A team player with an eye for detail

• Good customer service & communication skills

Keck Seng Hotel

Job Description

• Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
• Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
• Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
• Adhere to occupational, health and safety legislation, policies and procedures.
• Perform other duties as assigned by the Management.

Job Requirements

• Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent
• At least 1 year of working experience in the related field
• Required Skills: Opera System, HotSOS System, Microsoft Office
• A team player with an eye for detail
• Good customer service & communication skills

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

NUVE CITY PTE. LTD.

Job Description

Department: Food & Beverage (Group Operations)

Reports To : Chief Executive Officer

Location: Corporate Management Office(Strategic oversight across 3 hotels and 5 food & beverage outlets)

Position Summary

The Group Director of Food & Beverage is a senior executive role responsible for providing group-wide strategic leadership, governance, and financial oversight across all food and beverage operations within the hotel group.

The role focuses on strategy formulation, performance management, brand governance and leadership of senior management teams, ensuring sustainable growth, profitability, and consistency of service standards across multiple properties.

This position does not involve day-to-day outlet operations and operates at a group and executive management level.

Key Responsibilities

Group Strategy & Governance

• Define and implement group-wide food and beverage strategy, operating frameworks and performance standards across all hotels and outlets.
• Establish governance structures, KPIs, and reporting mechanisms to ensure operational consistency and accountability.
• Lead long-term planning for concept development, brand positioning and innovation across the group’s F&B portfolio.
• Advise executive leadership on investment, optimisation and expansion strategies for food and beverage operations.

Financial & Commercial Oversight

• Hold group-level P&L accountability for all food and beverage operations.
• Approve annual budgets, forecasts and financial plans across F&B divisions.
• Drive revenue optimisation, cost efficiency and margin improvement at a strategic level.
• Oversee group procurement strategies, vendor frameworks and cost-control policies.

Leadership & Organisation Development

• Lead, mentor, and develop senior F&B leadership roles, including local Operations Managers, Executive Chefs and F&B Managers.
• Establish succession planning and leadership development frameworks to strengthen the local PMET pipeline.
• Set performance objectives and review outcomes at management level, ensuring alignment with group strategy.
• Promote best practices in leadership, compliance and organisational excellence across properties.

Brand, Quality & Compliance Governance

• Define and enforce group-wide standards for service quality, food safety, hygiene and regulatory compliance.
• Oversee audits and performance reviews to ensure adherence to brand and legal requirements.
• Ensure consistency of guest experience and brand integrity across all F&B concepts and hotels.

Stakeholder & Cross-Functional Collaboration

• Partner with Sales, Marketing, Finance, and Human Resources leadership on integrated business initiatives.
• Represent the food and beverage function at executive management meetings.
• Support high-level guest engagement, brand partnerships and strategic marketing initiatives where required.

Qualifications & Experience

• Extensive senior leadership experience in multi-outletor multi-property food and beverage operations, preferably within hotel or hospitality groups.
• Proven track record in strategic leadership, financial governance and performance optimisation.
• Demonstrated experience managing senior management teams rather than frontline operations.
• Strong commercial acumen with experience overseeing budgets, forecasts, and profitability at group level.
• Formal academic qualifications are an advantage but not mandatory for candidates with substantial executive-level experience.
• Professional food safety or operational certifications are an advantage.

SIN HENG KEE PTE. LTD.

Job Description

Our company is looking for independent individuals!

Job Description & Requirements

1. Prior experience in the same field will be at an advantage!

2. Creating new dishes every quarterly.

3. Hands-On on logistics ordering and seeing through daily fresh ingredients delivery processes!

4. Upkeep on individual station, work prep and cleaning.

5.Ensure quality and hygiene protocols are in place throughout the day!

6.Able to take the heat and fast pace workflow!

Attractive bonus and salary!
Please send in your CV(s).

Latteria Pte Ltd

Latteria Mozzarella Bar is a well-established Italian restaurant since 2012 located just behind Singapore’s bustling CBD area, in the charming Duxton Hill.

Job Description

• Leadership role;
• Planning the menu and designing the plating presentation for each dish in collaboration with the Executive Chef;
• Ensure the required standards adhere to the production and preparation of food in terms of quality, quantity, taste, safety and timely execution to the guest;
• Hiring and training staff;
• Good communication and assistance to the Executive Chef in all work-related matter;
• Incorporating feedback from service staff and patrons to make improvements or resolve issues;
• Managing day-to-day kitchen operations, including sanitation requirements and maintenance of kitchen equipment;
• Supervise performance of kitchen staff to ensure proper work activity;
• Give appropriate support and guidance to all members of the kitchen;
• Promote good work attitude and team spirit.

Paradise Inn

Job Description

Job Description
Main Responsibilities

• Report to the Brand Executive Chef.

• Lead and manage the Kitchen to ensure high standards of food preparation and presentation.

• Plan and execute daily food preparation and cooking, ensuring consistency in taste and quality.

• Work closely with the Brand Executive Chef to develop new dishes and maintain authenticity in Chinese cuisine.

• Ensure all hygiene, safety, and food handling standards are followed according to food safety regulations.

• Supervise and train junior chefs in cooking and cutting techniques and kitchen procedures.

• Train and guide the kitchen team to ensure skill enhancement and smooth kitchen operations.

• Perform monthly stock take for kitchen inventory, ensuring accurate reporting and cost control.

• Adhere strictly to the company’s Standard Operating Procedures (SOP).

• Fulfil assigned Key Performance Indicators (KPIs) on a monthly basis.

• Assist in planning staff rosters and maintaining kitchen discipline.

• Monitor inventory levels for the outlet and perform e-procurement.

• Perform any other appropriate duties and responsibilities as assigned by management.

Requirements

• Minimum of eight (8) years of progressive culinary, kitchen management, and supervisory experience

• Highly skilled, with strong knowledge of traditional and contemporary Chinese dishes

• Hands on chef experience in high volume, complex service operations is essential.

• Comprehensive knowledge of Asian cuisine, with a focus on quality, production, sanitation, food cost control, and presentation.

• Thorough understanding of food equipment and safety standards.

• Committed to fair employment practices, teamwork, and achieving KPIs.

• Passionate about training and development.

• Basic PC literacy.

GOOD CHEER (SG) PTE. LTD.

Job Description

Job Summary

We are seeking an experienced and hands-on Restaurant & Bar Manager to oversee daily operations, ensure exceptional guest experiences, and lead our front-of-house and bar teams. The ideal candidate is a strong leader with a passion for hospitality, operational excellence, and team development.

Key Responsibilities

Operations Management

Oversee daily restaurant and bar operations to ensure smooth service and high standards

Maintain compliance with health, safety, and sanitation regulations

Manage opening and closing procedures

Ensure quality control of food, beverages, and overall guest experience

Staff Leadership & Scheduling

Recruit, train, supervise, and motivate FOH and bar staff

Create and manage staff schedules to meet business needs

Conduct performance evaluations and provide ongoing coaching

Foster a positive, professional, and team-oriented work environment

Guest Experience

Ensure exceptional customer service at all times

Handle guest feedback, complaints, and special requests professionally

Build relationships with regular guests and promote a welcoming atmosphere

Bar & Beverage Management

Oversee bar operations, including drink quality and presentation

Manage beverage menus, pricing, and promotions

Ensure responsible alcohol service and compliance with local regulations

Inventory & Cost Control

Manage inventory, ordering, and vendor relationships

Monitor food and beverage costs, labor costs, and waste

Analyze sales reports and implement strategies to improve profitability

Financial & Administrative Duties

Track daily sales, cash handling, and deposits

Assist with budgeting, forecasting, and reporting

Support marketing initiatives, events, and promotions

Qualifications & Skills

Proven experience as a Restaurant Manager, Bar Manager, or similar role

Strong knowledge of restaurant and bar operations

Excellent leadership, communication, and problem-solving skills

Ability to work flexible hours, including nights, weekends, and holidays

Experience with POS systems and basic financial reporting

Knowledge of food safety, liquor laws, and health regulations

Passion for hospitality and delivering outstanding service

Preferred Qualifications

Degree or certification in Hospitality Management (a plus)

Experience managing high-volume restaurants or bars

Wine, cocktail, or beverage program knowledge

What We Offer

Competitive salary + performance-based incentives

Opportunities for growth and advancement

Supportive and dynamic work environment

Staff meals and other perks (if applicable)

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Job Description

OSO RISTORANTE PTE. LTD.

Job Description

We are looking passionate individuals looking for a career in a Fine-dining Italian Restaurant.

5.5 Day week - Split Shift - Lunch and Dinner Service

Monday - Friday: Split Shift: 11am - 2.30pm/ Break/ 6pm - 10.30pm

Saturday Lunch Off / 5pm - 10.30pm

Sundays Full Day Off

• Hand out menus and wine lists to the customers.
• Answer questions about the dishes, including the preparation of the dishes when asked by the customers.
• Take orders from the customers.
• Relay orders to the kitchen or enter orders into the computer systems.
• Serve food and drinks to the customers.
• Prepare beverages for the customers or serve wine.
• Serve meals to customers.
• Open and pour bottles of wine at the table.
• Remove dishes from tables or counters
• Clean and arrange work stations, including chairs, linen, silverware, and glassware
• Replace tableware and linen

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Description:

Responsible for coffee making, selling and table clearing.

Responsible for opening & closing of (Point of Sales) System and summarize daily sales record, payouts, tally cash collection, etc.

Maintain outlet inventory and replenish when needed.

Keep the workplace cleaning and hygiene

Training the new employee, and keep the teamwork running well.

Job Requirements:

At least 5 Year(s) of working experience in the related field and industry.

Long hours of standing during the working shift.

Polite manner, energetic, cheerful, and hardworking.

Self-discipline and self-motivated and enjoys interacting with people and serving customers.

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Description:

Oversee and manage the efficient running and profitability of the outlet in line with the branch standards, while meeting the employee, company’s and customers’ expectations.

Assist the manager to supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

Plan, coordinate, review and control production activities in order to ensure that workplace safety.

Possesses positive attitude, proactiveness, common sense and good teamwork.

Stir fry dishes as and when required.

Job Requirements:

At least 5 Year(s) of working experience in the related field and industry.

Long hours of standing during the working shift.

Polite manner, energetic, cheerful, and hardworking.

Self-discipline and self-motivated and enjoys interacting with people and serving customers.

Long standing during the working hour is required.

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Description:

Can plan the menu.

Oversee and manage the efficient running and profitability of the kitchen.

Take record of the kitchen store.

Plan, coordinate, review and control production activities in order to ensure that workplace safety.

Possesses positive attitude, proactiveness, common sense and good teamwork.

Can do all kinds of the western food.

Job Requirements:

At least 8 Year(s) of working experience in the related field and industry.

Long hours of standing during the working shift.

Polite manner, energetic, cheerful, and hardworking.

Experienced in western's dishes.

KIM ENG CHICKEN RICE PTE. LTD.

Job Description

Job Responsibilities:

• Assist chef in prepapring ingredients.
• Restaurant cashier
• Upkeep of kitchen cleaniness and hygiene standard.
• To perform ad-hoc duties as assigned by Superior.

Job Requirements:

• Candidate must possess at least a Secondary School/"O" Level, Professional Certificate/NiTec or equivalent.
• At least 2 years(s) of working experience in the related field is required for this position.
• Able to work on weekends, public holidays and late evenings.

LUME CAPITAL PTE. LTD.

Job Description

• Achieve revenue targets and ensure the profitability of the outlet. 
• Promote positive guest relations at all times, maintaining high standards of service excellence. 
• Oversee daily operations, including opening, operating, and closing procedures. 
• Ensure dining and service areas comply with all health, safety, and hygiene regulations and are clean, functional, and visually appealing. 
• Adhere strictly to Food & Beverage Safety and Hygiene policies and procedures. 
• Maintain menu boards and beverage lists, ensuring adequate quantities are available at all times. 
• Assist in resolving payment discrepancies and ensure all cashiering and billing procedures comply with accounting and internal control standards. 
• Monitor staff performance across all service phases and job functions, providing coaching, guidance, and corrective action where necessary. 
• Conduct daily staff briefings and keep the Restaurant Operations Manager / General Manager informed of operational updates and issues. 
• Ensure accurate and consistent inventory management for food, beverages, and operating supplies. 
• Establish and monitor par levels for supplies, liquor, beer, wine, and equipment; prepare requisitions based on forecasted business needs. 
• Conduct interviews and participate in the selection of Front of House staff as required. 
• Analyse operational data, evaluate results, and implement effective solutions to operational challenges. 
• Actively participate in initiatives to improve service quality, operational efficiency, and guest satisfaction. 
• Maintain and enhance staff training systems to ensure employees are well-equipped with the skills and knowledge to perform effectively. 

Social Room Concepts

Job Description

• Achieve revenue targets and ensure the profitability of the outlet. 
  Promote positive guest relations at all times, maintaining high standards of service excellence. 
• Oversee daily operations, including opening, operating, and closing procedures. 
• Ensure dining and service areas comply with all health, safety, and hygiene regulations and are clean, functional, and visually appealing. 
• Adhere strictly to Food & Beverage Safety and Hygiene policies and procedures. 
• Maintain menu boards and beverage lists, ensuring adequate quantities are available at all times. 
• Assist in resolving payment discrepancies and ensure all cashiering and billing procedures comply with accounting and internal control standards. 
• Monitor staff performance across all service phases and job functions, providing coaching, guidance, and corrective action where necessary. 
• Conduct daily staff briefings and keep the Restaurant Operations Manager / General Manager informed of operational updates and issues. 
• Ensure accurate and consistent inventory management for food, beverages, and operating supplies. 
• Establish and monitor par levels for supplies, liquor, beer, wine, and equipment; prepare requisitions based on forecasted business needs. 
• Conduct interviews and participate in the selection of Front of House staff as required. 
• Analyse operational data, evaluate results, and implement effective solutions to operational challenges. 
• Actively participate in initiatives to improve service quality, operational efficiency, and guest satisfaction. 
• Maintain and enhance staff training systems to ensure employees are well-equipped with the skills and knowledge to perform effectively. 

Tipsy Bird

Job Description

• Achieve revenue targets and ensure profitability for each outlet.
• Promote positive guest relations at all times, maintaining a high standard of service.
• Oversee daily operations, including opening, running, and closing procedures.
• Ensure dining areas comply with health regulations and are clean, functional, and visually appealing.
• Adhere to Food & Beverage Safety and Hygiene policies and procedures.
• Maintain menu boards and beverage lists; ensure specified quantities of menus are available.
• Assist with expediting problem payments and ensure all cashiering procedures comply with accounting standards.
• Monitor staff performance across all service phases and job functions; provide coaching as needed.
• Conduct daily briefings and keep the Restaurant Operations Manager/General Manager informed on relevant updates.
• Ensure accurate and consistent inventory management for food, beverages, and supplies.
• Establish par levels for supplies, liquor, beer, wine, and equipment; prepare requisitions to meet anticipated business needs.
• Conduct interviews for potential Front of House hires as required.
• Analyse information, evaluate results, and implement solutions to operational challenges.
• Actively participate in initiatives to improve service quality and operational efficiency.
• Maintain and enhance staff training systems to ensure employees have the skills and framework to perform effectively.

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Descriptions:

Assist and cooperate with the business chef to continually review and refresh menu

Lead the team and ensure the service standards are upheld

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Promote positive work environment

Support team to reach common goals

Inspect storage areas for organization and cleanliness

Requirements:

Proven experience as supervisor or relevant role. F & B experience required.

Excellent communication and interpersonal skills

Familiarity with company policies and legal guidelines of the field

Can start working with short notice

FK DUNAMIS GROUP PTE. LTD

FK Dunamis Group Pte Ltd and its subsidiaries manage the Hachi Group of restaurants in Singapore comprising of Hachi Restaurant at the iconic National Gallery Singapore, The Public Izakaya at 100AM Shopping Mall, The Public Izakaya 2 and Hoppy Bar at Altez. Our restaurants, which are all located in the CBD area, deliver a range of Japanese cuisines from omakase fine dining to casual izakaya operations in the most authentic and true to concept Japanese approach. In addition to the operating restaurant business, the Group has diversified interests in developments in Japan and Indonesia.

Job Description

SUMMARY

Reporting to the Managing Director, the Restaurant General Manager is responsible for managing the daily operations of the operating restaurant units assigned. Being the head of a dining establishment/s, you will provide inspiring leadership to a team of employees that can motivate them to work harder and more effectively. The RGM will work with your team to develop strategies that reduce costs and increase sales within the company. The RGM will ensure that customers have a positive experience when dining in the restaurant, and the provision of quality service and food to our customers as directed by Management. Being a people-driven organization, this includes the deployment, development and performance management of employees.

ESSENTIAL FUNCTIONS

Primary responsibilities include:

General

Oversee and manage all areas of the restaurant/ outlet and make final decisions on matters of importance.

Financial

• Adhere to Management directives to achieve sales targets and costs limits, including COGS & all operating expenses. Involves the perpetual monitoring of key financials and revenue figures.
• Analyze the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.
• Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.
• Responsible for ensuring that all financials/ reports/ invoices/ receipts etc and personnel/ payroll related administrative duties are completed and if required, forwarded to the supporting departments of Accounts/ HR etc accurately, on time and in accordance with company policies and procedures.

On-Premise & Inventory

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, bar and dining areas. Ensure compliance with operational standards, Management directives, local laws and ordinances.
• Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests in accordance with Management directive; develop ways to cultivate a regular customer pool.
• Collaborates with the kitchen/ culinary team to ensure consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate and track COGS, anticipates restaurant stock requirements and ensure optimal stockholding and the unlikely event of stock unavailable.

Guest service

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Manages and ensures reservations and enquiries are promptly responded to, with minimal or no loss of business due to inappropriate, inadequate or late actions from the restaurant.

Operational responsibilities

• Ensure that proper security procedures are in place to protect employees, guests and company assets/ inventory.
• Manage and achieve efficient and effective shifts by personally leading the team during lunch/ dinner operations.
• Manage daily shifts which include: daily decision making, scheduling, deployment, planning while upholding standards & product quality.
• Ensures the facility both front end, backend, stores, offices are kept tidy and neat at all times.
• Investigate and resolve feedback or complaints concerning food quality and service.

Personnel

• Provide direction to employees regarding operational and procedural issues in accordance with Management directive.
• Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; work with HR to create a hiring process for employees that ensures qualified people are selected, trained and retained through top recruiting practices.
• Ensure orientation of new employees, on-going staff appraisals and on-job-training are conducted and managed.
• Ensure punctuality and attendance of all employees in the restaurant, planning for peak periods and lull periods, including recommending periodic closures for rest/ re-organization.
• Develop employees by providing 1 on 1 feedback, establishing performance expectations and by conducting performance reviews, including the recommendation of rewards & increments to Management as and when necessary.
• Maintain & foster a peaceful, harmonious & professional work environment in the restaurant where all staff are respected and treated as professionals. Ensuring that senior employees and ownself set the standards and example for a professional team. To lead by example and to ensure ownself demonstrates the same standards Management expects and directs.

QUALIFICATIONS

• Intermediate to advance knowledge of cuisine, ingredients and preparation techniques.
• Intermediate knowledge of beverages including but not limited to, sake, whisky, wines, cocktails.
• Relevant Diploma or Degree in Business Management/ Hospitality/ Tourism/ Culinary Arts is preferred. A combination of practical experience and education will be considered as an alternative.
• Knowledge of computers (MS Word, Excel).
• Proficient in the full spectrum of restaurant management functions: food planning and preparation, procurement, sanitation, security, accounting policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Able to understand and present basic P&L/ Balance Sheet figures, with basic knowledge of Principles of Accounting.

PERSONAL REQUIREMENTS

• Able and willing to work long hours as and when necessary, and to substantially perform longer work hours than subordinates/ junior staff, on or off-work premises.
• Disciplined, driven, adaptable, pre-emptive, motivated, with key leadership traits.
• Pleasant, polite & respectful with great interpersonal skills.
• Ability to motivate employees to work as a team.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Able to multi-task with high threshold for new tasks and responsibilities.
• Able to meet timelines and datelines.

ACCOUNTABILITIES

• Keeps Managing Director promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
• Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Management directive.
• Performs other duties and responsibilities as required or requested.

SUPERVISION SCOPE

• 12 to 14+ employees per shift

WORKING CONDITIONS

• Hours will closely mirror operational hours and the Restaurant General Manager is expected to lead in person, restaurant shifts whenever possible.
• Ability to perform all functions at the restaurant level.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.

Thank you for your interest in our company, please email your resume to fabian@fkdunamis.com, and we will reach out to you if your application is found suitable.

SICHUAN CHEF PTE. LTD.

Job Description

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

AMIBA F&B PTE. LTD.

Job Description

Key Responsibilities

The Cook Supervisor reports to the Zone Manager. The main responsibilities of the Cook Supervisor, supervises and coordinates activities of food preparation, kitchen, pantry, and purchases or requisitions foodstuffs and kitchen supplies: Plans or participates in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers.

Key Responsibilities

• Responsible for the preparation and production of all dishes
• Preparing of food ingredients and cooking according to recipe
• To be responsible for food tasting & food supplements
• Care of shop sales & promotions: to offer a wide varieties of creative dishes
• To provide a high quality service standard
• Responsible for ordering of raw ingredients & dry goods (Stock Management)
• Staff Management at food stall/Cash Management/Problem Solving
• Responsible for the efficient functioning of the kitchen operations
• Food cost and wastage management
• Maintain kitchen cleanliness, hygiene and safety
• Follow the standard operating procedures (Fixtures&Lighting,Dishes Placing etc)
• Any ad-hoc duties/tasks assigned by the management

Requirements

Educational and Work experience

• Relevant experience required
• Good experience in cooking Chinese cuisine

Expected Areas of Competence

• Meticulous and good planner (Management skills)
• Chinese cuisine cooking skills

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

• Building and maintaining a strong and efficient team.
• Create loyal and trustworthy staff that takes pride in their work, providing the highest possible level of service.
• Operate the department with positive financial results.
• Supervising and overseeing the administration of the outlet. Ensure a smooth and efficient operation of restaurant.
• Evaluate the operations and procedures and suggest improvements to the F&B Office. Assign responsibilities to subordinates.
• Supervise, oversee, and assist subordinates during busy periods in service. Demonstrate thorough knowledge on products, menus, and equipment. Liaise with kitchen, bar, and other department on daily operations.
• Hold and attend monthly departmental meetings including the general staff and side duties meetings.
• Attend daily F&B briefings and Managers Meeting.
• Adhere to all house rules, regulations and hotel policies. Update the notice board.
• Schedule staff annual leave, off days/PH and training.
• Anticipate the volume of business, taking into consideration the occupancy of the hotel, the holidays, the weather, the activities in the hotel, and the community in general.
• Prepare the weekly roster.
• Hold briefing with staff for each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues, and others as deem appropriate.
• Analyze monthly revenue and cost reports.
• Prepare a realistic annual budget.
• Analyze monthly F&B, statements to ascertain that all costs are in line.
• Monitor & control the operating budget including revenues, labor costs and profitability.
• Enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served.
• Maintain good communication with all other hotel departments.
• Creating a sound and strong relationship with all staff and help them to develop to their maximum potential.
• Keep the F&B Office informed on all items of interest.
• Enquires guests' satisfaction and handles guests' complaints. Establish good guest relations.
• Regularly inspect equipment and ensure that they are well maintained and in good working order.
• Attend and contribute to staff meeting and related activities.
• Conduct performance evaluations.
• Provide on-the-job and off-the-job training.
• Make recommendation to F&B Office for promotional activities and creative ideas.

Requirements:

• Minimum 5 years in restaurant operation management.
• Experience in French cuisine restaurant will be added advantage.
• Knowledge in wine will be added advantage.

Marriott International

Job Description

Melco Resorts & Entertainment

Job Description

POSITION SUMMARY:

The Food & Beverage Assistant Director is responsible for the overall operation of the Food & Beverage business unit assigned.  This role, plans, directs and coordinates a strategic approach in providing the outlets with the necessary assistance to achieve the annual EBITDA.  This position also ensures that the outlets in the business unit are managed as successful independent profit centres ensuring maximum guest satisfaction consistent with the Division’s standard.

PRIMARY RESPONSIBILITIES:

• Support Executive Director, Food & Beverage in developing succession planning initiatives

• Assist the outlet in developing and submitting outlets budget requirements

• Coordinate and implement marketing strategies that target revenue growth

• Ensure the outlet comply with relevant legislation and regulations including HACCP, occupational health and safety

• Ensure the effective utilisation of electronic systems by Food & Beverage

• Conduct outlet competition surveys and provide Food & Beverage Management Team with feedback on a regular basis

• Analyse and achieve productivity by maximising the use of team synergies

• Establish systems that encourage clear, timely and accurate information about the Company and operations between colleagues at all levels to enhance decision-making processes

• Establish an environment that allows customer feedback to be disseminated to all colleagues and incorporated into planning and operations

• Seek feedback and gather information on customer service performance

• Drive company initiatives on customer service enhancements, both internally and externally

• Develop success through an outcome-driven focus on long-term accomplishments

• Lead for successful change and foster innovation to enable positive consequences in a changing environment

• Ensure restaurant presentation is consistent with established standards

• Develop a continuous maintenance plan and track / report on its implementation to ensure all the facilities & equipment in restaurant are in an efficient state and good repair

• Adhere to all the Company policies and procedures

• Develop and share with all colleagues a vision for the Company

• Create and foster a team culture that supports the company’s vision and values

• Report accidents, injuries and unsafe working conditions to supervisors

• Manage new developments and future plans within Food and Beverage

• Assist with coordinating outlet training plans

• Perform other reasonable job duties as assigned by supervisors from time to time

KEY PERFORMANCE INDICATORS:

• Colleagues Turnover

• Colleagues and Customer Feedback Surveys

• Business unit Profit and Loss Budgets

• Quality customer and service surveys and targets

QUALIFICATIONS:

Experience

• Minimum of 5 years’ experience in a management role in a Michelin-starred restaurant with exposure to high volumes of cover

Education

• Minimum certificate in Hospitality Business Management

• Preferably a degree in Hospitality Business Management

Skills / Competencies

• Possesses the personal qualities such as bring approachable, astute, organised, focused, resilient and innovative

• Good communication skills

• Strong judgement and decisiveness

• Financial decision-making

• Managing or leading customer focus

• Ability to work on flexible shifts, including overnight, weekends and statutory holiday on a rotational basis

• Ability to stand for an extended periods during the shift

• Ability to work on overtime when required

Spa Esprit Group Pte Ltd

The Spa Esprit Group is a team with big dreams.

Job Description

Be Part of Tiong Bahru Bakery — Where Craft Meets Culture 🥐✨

Service Crew | Service Captain

This is your chance to join the team behind one of Singapore’s most talked-about bakery brands — a brand that’s evolving boldly, launching new concepts, and making waves locally and internationally.

From freshly reimagined flagship spaces and innovative new pastries to a cool new grab-and-go experience called Crumb & Go, Tiong Bahru Bakery is proving that great service matters just as much as great bakes.

If you love delivering standout guest experiences — we want you with us.

📍 Locations Hiring Island-Wide

• Raffles City

• Chip Bee Gardens

• Plaza Singapura

• Eng Hoon (flagship energy!)

• Tampines 1

• East Coast

• Cluny Court

What You’ll Do

• Be the heart of the café — welcoming guests with warmth and consistency

• Keep the service rolling smoothly during busy, buzzy shifts

• Be a mentor and guide (especially for Service Captain roles)

• Bring positivity, teamwork, and guest-first energy every day

• Support quality and brand standards — because every pastry deserves a great service moment

Who You Are

• You genuinely enjoy hospitality and thrive in lively, guest-facing roles

• You have F&B or customer service experience (Senior Crew / Captain experience is a plus!)

• You bring energy, care, and adaptability to every shift

• You work well with a team and enjoy coaching others

• You’re ready to grow — personally and professionally

Why Tiong Bahru Bakery?

• A brand with buzz — new concepts like Crumb & Go and bold flagship relaunches are capturing attention across Singapore’s food scene.

• Innovative menus, exclusive pastries, and fresh coffee experiences that keep guests coming back.

• Competitive salary + staff perks, discounts & growth pathways

• A supportive, people-focused team culture — where service truly makes the difference

 Ready to Bake Service Magic With Us?

Passionate service. Memorable experiences. Every day. 🥐

3 Embers Culinary Craft Pte Ltd

Job Description

Assistant Kitchen Manager
(Fresh-Chilled / Cook-Chill Food Manufacturing)

Position Overview:

The Assistant Kitchen Manager is the operational leader responsible for executing daily production in a fresh-chilled meal facility. This hands-on role supervises production, sanitation, and warehousing to ensure safe, efficient, and compliant manufacturing of short-shelf-life ready-to-eat meals. It serves as a key development step toward the Kitchen Manager position.

Key Responsibilities 

1.     Daily Production Supervision

·      Oversee shift operations across preparation, cooking, chilling, assembly, and packaging.

·      Manage production schedules, optimize labour, and ensure adherence to recipes and quality standards.

·      Monitor critical control points including cooking temperatures, blast chilling rates, and cold chain integrity.

2.     Food Safety & Quality Compliance

·      Enforce GMPs, HACCP, and allergen controls. Oversee sanitation, hold/release procedures, and routine quality checks.

·      Document deviations and implement corrective actions. Support traceability and mock recalls.

3.     Team Leadership

·      Directly supervise Production Supervisors, Line Leads, and hourly employees (typically 50–150+). Conduct daily meetings, deliver training, manage scheduling, and foster a culture of safety and accountability.

 4.     Operational Efficiency

·      Track metrics such as OEE, yield, waste, and line speeds.

·      Lead problem-solving for production issues, implement 5S and visual management, and drive continuous improvement initiatives.

5.     Safety & Environmental Compliance

·      Enforce safety policies and PPE requirements in cold environments.

·      Conduct safety observations, investigate incidents, and ensure compliance with environmental procedures.

6.     Inventory & Materials Management

·      Oversaw raw material staging, WIP management, and finished goods rotation (FEFO).

·      Conduct cycle counts and ensure accurate labelling and traceability.

Qualifications & Skills

·      Food Manufacturing Expertise:
Hands-on experience with cook-chill technology, blast chillers, thermal processing, and MAP. Knowledge of food microbiology, shelf-life validation, and cold chain management.

·      Core Competencies:
Strong leadership, problem-solving under pressure, effective communication, data analysis, and project management skills.

·      Work Environment:
Ability to work in refrigerated conditions (40–45°F), stand/walk for most of the shift, lift up to 40 lbs, and provide off-hours support as needed.

 Reporting Structure

·      Reports to: Kitchen Manager

·      Direct Reports: Production Supervisors, Sanitation Supervisor, Warehouse Supervisor

·      Collaborates with: Quality Manager, Maintenance Manager, Production Planner, HR

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

We are seeking a skilled and motivated Sous Chef to join our culinary team at Sentosa. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction.

Job Responsibilities:

• Assist Head Chefs with creation and preparation of Western cuisine.
• Ensure that food handling and hygiene regulations are followed in accordance with NEA standards.
• Ensure that quality, quantity, and correctness of food items served and displayed are as per company’s and Chef’s standard recipes
• Check that quantity and quality of items ordered are received and stored in proper condition.
• Ensuring highest quality of food served in the appropriate time frame.
• Responsible for food and menu planning, organizing event menu, food costing and quality control.
• Other ad-hoc duties as requested.

Job Requirements:

• Candidate must possess at least 4 to 5 years relevant experience in cuisines;
• With Western Cuisine preparation experience will add advantage;
• Must have completed Basic Food Hygiene course;
• Possess a strong sense of initiative;
• Manage and maintain sanitation and hygiene standards;
• Willing to learn and adapt to various line positions with locations;
• Willing to work on weekends and public holidays.

Nextbeat Singapore Pte. Ltd.

Job Description

Working Location: Bugis, Singapore

Working Hours: 5.5-day work week (44 hours/week + 8 hours fixed OT per week)

Monthly Salary: Up to S$3K (Negotiable)

Job Responsibilities:

• Assist with all kitchen operations, including preparation, cooking, and plating.

• Handle mise en place for lunch and dinner service.

• Prepare basic Japanese dishes (grilled items, sashimi prep, appetisers, fried items, etc.) under the chef's supervision.

• Maintain cleanliness, hygiene, and food safety standards (HACCP).

• Support inventory management and stock rotation.

• Work closely with the head chef and kitchen team to ensure smooth service.

• Deliver consistent quality in a fast-paced environment.

Job Requirements:

• Minimum 2-3 years of experience in a Japanese Cuisine kitchen.

• Interest in Japanese cuisine and willingness to learn.

• Ability to work split shifts and late hours where required.

• Good teamwork and communication skills.

• Strong sense of cleanliness and kitchen discipline.

Nextbeat Singapore Pte. Ltd.

EA License Number: 22C1267

EA Personnel No: R22110252

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Job Description

• Responsible for the operations of Front Office functions

• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.

• Handles all guest complaints/ feedback in a professional manner

• Follow up on guest complaints efficiently and take corrective action

• Provides on-site support to guests' needs and queries

• Oversee and supervises guests arrivals and departures with the front office team

• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests

• Ensures all reception and cashiering procedures are performed in accordance with established standards

• Works closely with other operational departments to provide seamless and consistent guest service

• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guests

Job Specification

• Minimum O levels, Diploma or equivalent

• At least 2 years of relevant working experience in a similar capacity

• Good knowledge on PMS Opera

• Able to work shifts, weekends and public holidays

• Strong problem solving and analytical skills

• Excellent communications skills

• Customer service oriented and able to handle challenging situations professionally

• Ability to perform under pressure in a fast-paced environment