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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

MARIA RESTAURANT PTE. LTD.

Job Description

Job Description

We are looking for an experienced and responsible Restaurant Manager to oversee the daily operations of our restaurant. The candidate will be responsible for managing staff, ensuring excellent customer service, maintaining food quality and hygiene standards, controlling costs, and ensuring smooth business operations.

• Manage and supervise daily restaurant operations.
• Ensure high standards of customer service and customer satisfaction.
• Plan staff duty rosters, manpower deployment, and work schedules.
• Train, guide, and monitor service crew and kitchen staff.
• Handle customer feedback, complaints, and service recovery professionally.
• Ensure food safety, hygiene, cleanliness, and workplace safety standards are maintained.
• Monitor inventory, stock levels, ordering, and supplier coordination.
• Control operating costs, wastage, and restaurant expenses.
• Ensure compliance with company policies, licensing requirements, and Singapore regulations.
• Coordinate with kitchen team to ensure timely food preparation and service.
• Prepare daily sales reports, staff attendance records, and operational reports.
• Support marketing promotions, menu updates, and business improvement plans.
• Maintain good teamwork and a positive working environment.

• Relevant experience in restaurant, F&B, hotel, or hospitality operations.
• Previous supervisory or managerial experience in F&B is preferred.
• Good knowledge of restaurant operations, customer service, and staff management.
• Able to work on weekends, public holidays, split shifts, and overtime when required.
• Strong leadership, communication, and problem-solving skills.
• Able to work in a fast-paced environment.
• Knowledge of food hygiene and safety requirements will be an advantage.
• Basic computer skills for reports, stock control, and scheduling.
• Candidates with Food Hygiene Certificate or relevant F&B qualifications will be preferred.

• Staff supervision and training
• Customer service management
• Inventory and cost control
• Restaurant operations planning
• Cashiering and POS system knowledge
• Food safety and hygiene compliance
• Team leadership and conflict resolution

• Competitive salary package
• Staff meals may be provided
• Career growth opportunities
• Supportive working environment
• Annual leave and statutory benefits as per Singapore employment law

Interested applicants may submit their resume with the following details:

• Full name
• Contact number
• Nationality
• Current pass status, if applicable
• Expected salary
• Earliest availability
• Relevant F&B / restaurant experience

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Front Office Manager

Reporting to the General Manager, the incumbent will oversee the entire front office team and ensure a smooth and efficient day to day operation.

Responsibilities :

·         Manage and coordinate the organizational and administrative functions in all areas of Front Office (ie. Front Desk, Call Centre, Club Lounge, Concierge and Reservations)

·         Champion service excellence by ensuring team members’ compliance to established brand service and product standards, hence achieving best results in guest satisfaction measured in global on-line reviews.

·         Monitor financial performance and work jointly with the Reservations and Sales Team to maximize room occupancy and departmental revenue by driving upsell and loyalty programmes.

·         Constantly review, assess, improve and establish clear SOPs and service standards.

·         Establish close working relationship with other departments to resolve guests/customers’ issues and concerns efficiently.

·         Ensure all team members are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.

Requirements :

·        A minimum of 3 years’ experience in a similar capacity in the Hotel industry

·        A degree or diploma in Hotel Management or equivalent

·        Excellent interpersonal and communication skills and demonstrate leadership abilities

·        Exhibit excellent organizational and time management skills

·        Be Technology literate with knowledge of hospitality applications and tools such as property management system and property reservation system

·        Able to work in a fast paced environment that promotes changes and drive for achievements

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Responsibilities:

• Manage daily operations across multiple restaurant locations, ensuring efficient service and high customer satisfaction.

• Maintain authenticity and quality standards of Chinese cuisine, including food presentation and overall customer experience.

• Lead, train, and mentor outlet managers and service staff to cultivate a strong team-oriented culture.

• Analyze and drive key performance indicators (KPIs) such as sales figures, cost management, and productivity.

• Implement and uphold standard operating procedures (SOPs) as well as hygiene and food safety regulations.

• Conduct regular audits and performance evaluations to ensure consistent operational excellence.

• Oversee staffing plans and scheduling to optimize manpower across all outlets.

• Address customer feedback and resolve issues swiftly to enhance service quality.

• Collaborate with kitchen teams to ensure menu standardization, introduce seasonal offerings, and manage costs effectively.

• Assist with the planning and execution of business expansion initiatives, including new location openings and renovations.

Requirements:

• Minimum 5 years of experience in food and beverage operations, with at least 3 years in a managerial capacity overseeing multiple outlets.

• Strong understanding of operations specific to Chinese cuisine and dining service standards.

• Proven experience in managing profit and loss, controlling costs, and driving sales growth.

• Excellent leadership, communication, and people management abilities.

• Capability to thrive in a dynamic, fast-paced multi-outlet environment.

• Knowledge of food safety regulations and compliance protocols.

• Familiarity with basic reporting and restaurant management software.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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Alice Boulangerie Pte Ltd

Alice Boulangerie & Restaurant began as a mother-daughter tribute to their love for sweets and bakes. With a passion for classic French patisserie and viennoiseries, we assembled a top artisanal team to bring our savoir-faire to life. Inspired by the curious Alice squirrel, we continuously innovate, expanding into a modern contemporary gastronomic experience. Today, Alice Boulangerie is more than just an artisanal French bakery—it’s a destination for culinary exploration in the heart of the city.

Job Description

*5 working days per week

*No split shift

*Fun and friendly working environment

Job Responsibilities:

• Report to Head of Department
• Provide control on food technology, maintain standards of food purchasing, preparation, quality, hygiene, sanitation, scheduling and decoration
• Monitor the preparation of the productions to ensure adherence to recipes and specifications
• Assist to oversee production process, portioning, presentation and quality of pastry & bakery products
• Perform day-to-day kitchen activities efficiently
• Guide, train, and supervise junior members
• Consistently execute menu items with responsibility to the taste and presentation standards
• Minimise the wastage and spoilage of ingredients and other food items
• Job involves all aspects of pastry including and not limited to
• Practice cleanliness, follow basic hygiene requirements and have good personal hygiene
• Inspect and ensure kitchen area is clean and clear. All kitchen equipment tools set are kept well after use
• Inspect and ensure that the work station is clean and meet the NEA hygiene standards at all times
• Perform any other ad-hoc duties assigned by the Company

Job Requirements:

• With at least 2-3 years of pastry experience
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and take initiative
• Able to work weekends and public holidays
• Prefers to hold a recognized Basic food hygienic certification

Please send in your resume to 80•••130 for more information

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

About the role

We are seeking an experienced Head of Finance to join 67 Pall Mall Singapore Ltd., a distinguished hospitality establishment in the Central Region. This is a full-time position based in Singapore's Central Region, offering the opportunity to lead financial strategy and operations for a premium hospitality venue. As Head of Finance, you will be responsible for overseeing all financial functions, driving operational efficiency, and providing strategic financial guidance to support the organisation's growth and profitability objectives.

Key responsibilities

1. Develop and implement comprehensive financial strategies aligned with the organisation's business objectives and growth plans

2. Oversee the preparation and management of budgets, forecasts, and financial reports across all business units

3. Direct accounting operations, including general ledger management, accounts payable and receivable, and financial reconciliations

4. Manage cash flow and working capital to ensure optimal liquidity and financial stability

5. Conduct financial analysis and provide actionable insights to senior management for strategic decision-making

6. Ensure compliance with accounting standards, tax regulations, and statutory requirements

7. Lead, mentor, and develop finance team members, fostering a culture of excellence and continuous improvement

8. Manage relationships with external auditors, tax advisers, and financial institutions

9. Implement and monitor internal controls and risk management procedures

10. Optimise financial processes and systems to enhance efficiency and accuracy

What we're looking for

1. Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline

2. Professional accounting qualification such as CPA, ACCA, or equivalent accounting credential

3. Minimum 8–10 years of progressive financial management experience, with at least 3–5 years in a head of finance or senior financial leadership role

4. Proven experience in the hospitality, tourism, or leisure industry is highly desirable

5. Strong expertise in financial planning, budgeting, forecasting, and management accounting

6. Proficiency in accounting software and enterprise resource planning (ERP) systems

7. Advanced proficiency in Microsoft Excel and financial analysis tools

8. Solid understanding of hospitality-specific financial metrics and key performance indicators (KPIs)

9. Excellent analytical and problem-solving skills with strong attention to detail

10. Demonstrated ability to lead and motivate finance teams in a collaborative environment

11. Strong communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders

12. Knowledge of Singapore tax and regulatory requirements is advantageous

13. Ability to work independently, manage multiple priorities, and meet tight deadlines

What we offer

67 Pall Mall Singapore Ltd. is committed to providing a rewarding work environment with competitive remuneration and benefits. We offer career development opportunities in a dynamic hospitality setting, the chance to work with a professional and dedicated team, and the satisfaction of contributing to the success of a premium establishment. We foster a culture of continuous learning and professional growth, providing support for ongoing professional development and industry engagement. Additionally, we provide a flexible and collaborative workplace where your expertise and contributions are valued and recognised.

About us

67 Pall Mall Singapore Ltd. is a distinguished hospitality venue located in Singapore's Central Region. We pride ourselves on delivering exceptional experiences and maintaining the highest standards of service excellence. Our establishment is committed to creating a welcoming environment for guests whilst maintaining operational excellence and financial integrity. We value professionalism, integrity, and a commitment to continuous improvement, and we seek team members who share these values and are passionate about contributing to our success.

Apply now

If you meet the above requirements and are interested in this exciting opportunity, please submit your resume, cover letter, and professional references. We look forward to hearing from you.

MCI Career Services Pte Ltd

With over 19 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Job Description

Basic Salary Range: $4000 - S6,200.00 (depends on experience) + AWS
Work Location: Central / Islandwide
Working Hours: 9.30am - 10.00pm (2-hour break for Lunch and Dinner),
Working Day: 6-day work week (weekends, and public holidays)

Key Responsibilities

• Prepare and cook traditional Teochew and Cantonese dishes according to established restaurant quality standards.

• Independently handle wok-fried, steamed, braised, soup, seafood, and roast dish stations under high-volume operational conditions.

• Inspect the freshness of incoming ingredients daily, with a strong focus on raw seafood, meats, and specialized oriental produce.

• Maintain strict cleanliness, sanitation, and food safety standards across all back-of-house operations in compliance with local environmental health regulations.

• Lead and coordinate workflow seamlessly with the kitchen team during peak service periods to ensure optimal output and minimal ticketing delays.

• Train, mentor, and supervise junior kitchen staff to upgrade overall culinary execution and operational efficiency.

 Job Requirements

• Professional Certificate in Culinary Arts or an equivalent technical qualification.

• A minimum of 3 years of verified experience operating within a Chinese / Oriental kitchen setting, with specific expertise in Cantonese or Teochew culinary techniques.

• Proven capability and confidence in cleaning, butchering, and preparing raw seafood items.

• Possessing a valid Food Hygiene Certificate Level 2.

• Strong interpersonal and communication skills, a team player alignment, a positive attitude, and a strong willingness to continually refine culinary skills.

• Thrives in a fast-paced kitchen environment requiring the handling of raw seafood, meats, pork, lard, and alcohol components.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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**We regret to inform that only shortlisted candidates would be notified.

 LIM SHIAW SIAN
Registration Number: R26162121
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

THE PUBLIC HOUSE

Job Description

Our establishment is expanding its market reach by diversifying our culinary and beverage programs to better serve a growing segment of international patrons, particularly from Eastern European and Russian-speaking communities. While maintaining our vibrant, inclusive local identity, we are introducing targeted regional menu pairings, specialized spirit selections, and tailored guest relations to cater more effectively to this demographic. To support this strategic development, we are seeking a manager who can bridge these cultural and operational requirements seamlessly.

Key Responsibilities:

1) International Public Relations & Client Retention: Act as a key liaison to enhance our hospitality offering for international guests, with a specific focus on building rapport and driving retention among our expanding Eastern European and Russian-speaking clientele.

2) Menu & Beverage Alignment: Assist in curating and introducing regional food and drink elements to the menu, ensuring our beverage portfolio appeals to both our traditional crowd and our newly targeted international segments.

 3) Operational Training & Standards: Design and execute frontline staff training programs, focusing on premium spirit knowledge, service etiquette, and strict compliance with local liquor licensing laws.

 4) Commercial & Basic Accounting: Oversee daily cash flow and inventory cost control, analyze weekly profit/loss margins, and optimize supplier procurement contracts to maximize profitability.

 5) Business Building: Actively identify market opportunities to scale business operations, drive brand awareness, and host targeted networking or community events.

Job Requirements

 1) Excellent English communication skills are required. Proficiency in Russian and familiarity with Eastern European and post-Soviet cuisines and cultures will be an advantage, as the role involves serving and engaging customers from these markets.

 2) Demonstrated Hospitality Leadership: Minimum of 3–5 years of supervisory or management experience in a fast-paced, high-volume bar or premium restaurant setting.

 3) Financial & Analytical Literacy: Proven track record of managing basic business accounts, POS cash flows, inventory tracking, and meeting monthly revenue targets.

 4) Atypical Operational Hours: Must be highly motivated to work unconventional, late-night hospitality shifts (including weekends and public holidays) past 2:00 AM to oversee peak operational hours.

 5) Adaptable & Resilient Personality: Exceptional emotional intelligence, stress tolerance, and the ability to handle high-pressure PR situations with diverse, demanding client profiles.

Nanachome

Job Description

Join Nanachome Singapore Be Part of Something Extraordinary!

Minami-Aoyama Nanachome is one of Japan's most celebrated premium charcoal-grilled yakitori restaurants, earning prestigious recognition including One Michelin Star and Tabelog Bronze, and is renowned as one of the most sought-after dining reservations in Japan.

Now, Nanachome proudly opens its first international restaurant in Singapore, marking the beginning of an exciting new chapter.

As a newly established brand in Singapore, this is more than just a job—it's an opportunity to grow with us from the very beginning. We are building a warm, supportive, and professional team where every individual is valued. Whether you are looking to develop your skills, advance your career, or take on greater responsibilities in the future, Nanachome offers the platform to help you succeed.

Backed by experienced partners from Singapore, Tokyo, and Shanghai, we are committed to creating an exceptional workplace while bringing authentic Japanese yakitori culture to Southeast Asia.

If you are passionate about hospitality, eager to learn, and ready to grow with an exciting new brand, we would love to welcome you to the Nanachome family.We are currently seeking:

Responsibilities

- Develop and implement kitchen SOPs and standards prior to opening; conduct staff training, assessments and ongoing coaching.

- Ensure staff adhere to health and safety regulations, including food handling and cleanliness.

Requirements

- Experienced in Japanese cuisine 3 years minimum.

- Able to work closely with and support the Japanese Head Chef.

- Strong knowledge of Japanese cuisine and kitchen operations.

- Has an established network with relevant food suppliers and vendors (preferred).

- Able to communicate effectively in Japanese with the Head Chef(preferred).

- Strong understanding of Fine Dining service standards, workflows and guest experience.

- Proven ability to train, supervise, and develop kitchen team, ensure consistent high service standards across the restaurant.

- Must be able to speak Japanese language.

Salary Package and Benefits.

- Salary: S$7,000–S$8,500 (depending on experience and qualifications)

- Staff meals provided

- Medical benefits (14 days outpatient medical leave and 60 days hospitalization leave)

- Annual leave: 7 days, increasing by 1 day for each completed year of service.

- Performance bonus or annual salary review, subject to business performance.

- Training and development opportunities.

Interested candidates, please apply with your detailed resume. Kindly put with your application.

Job Type : Full – Time, 6 Days Work Week.

Working Location : Teck Lim Road (No Quota)

Crowne Plaza Hotel Changi Airport

What's your passion? Whether you're into snowboarding, shopping or salsa dancing, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do.

Job Description

To continuously attract repeat stays, guests’ impression and the comfiness of their room plays a huge part. As an Assistant Housekeeper, you’ll assist to ensure all aspects of housekeeping and laundry day to day operations are running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests

• Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction when Assistant Executive Housekeeper is absent

• Carry out special requests from guests, VIPs, repeat visitors and club members

• Help guests with their questions and complaints to achieve complete guest satisfaction

• Look smart - wear your uniform with pride

• Build rapport and strong relations with team members and ensure that their performance is effectively managed

• Communicate clearly with Executive Housekeeper on all Housekeeping Department matters

• Assist Executive Housekeeper to conduct daily meetings, routine cleaning programs, plan and assign work ensuring you always have the right staffing numbers

• Acts on behalf of the Assistant Executive Housekeeper if he/she is absent

• Liaise with different departments when there are Housekeeping matters that involve them

• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

• Assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

• Monitor and ensure that Housekeeping personnel provide courteous and prompt services to guests

• Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability

• Monitor and control departmental costs to maximise profitability

• Carry out the special requests from guests, VIPs, repeat visitors and club members

What we need from you

• A minimum qualification in Diploma in Hospitality & Tourism

• At least 3 years of experience in the a supervisory level, including management experience

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Fairmont Gold Manager (Lounge)

Summary of Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Assign sufficient manning to cater for daily operational needs

• Planning of VIP arrivals and departures and ensuring operational efficiency

• Develop and maintain strong guest relationships to ensure guest loyalty

• Handle guest issues when needed

• Meet, greet, rooming and service of all VIP guests

• Plan and review rosters to ensure productivity goals are met

• Ensure LQA service standards are in practice as set by the hotel at all times

• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards

• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained on the Executive Club

• Monitor maintenance and development of the physical Executive Club product

• Facilitate preventive maintenance program with housekeeping and engineering

• Ensure highest possible revenues are generated for the Executive Club with a minimum of associated expenses.

• Train and develop the VIP Gold Lounge team in an innovative environment to deliver excellent service through our unique Butler and anticipatory service.

Qualifications:

• Minimum GCE “A” Level, University Degree Preferred

• Minimum 4 years of luxury hotel experience, preferably in Front Office

• Good decision making skills

• Knowledge of Opera System and other related sub-system interfaced to the PABX and/or the hotel’s computer system

• Proven ability to guide and coach team members

• Responsive to continuous challenges and open to making changes to achieve targeted results

• Posses drive, initiative and must be able to work independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Guilin Garden Restaurant Pte. Ltd.

Job Description

About the role

Guilin Garden Restaurant Pte. Ltd. is seeking an experienced Restaurant Manager to join our dynamic team in the Central and East Region. In this full-time role, you will be responsible for the overall operations and management of our premier dining establishment, ensuring exceptional customer service and driving financial success.

What you'll be doing

• Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and financial reporting

• Develop and implement strategies to enhance customer satisfaction, increase revenue, and improve operational efficiency

• Lead and motivate a team of servers, hosts, and kitchen staff to deliver outstanding service and dining experiences

• Ensure compliance with all relevant health, safety, and licensing regulations

• Liaise with suppliers, vendors, and other stakeholders to maintain a well-functioning restaurant

• Analyse sales data and market trends to identify opportunities for growth and improvement

• Foster a positive and collaborative work environment that promotes employee development and retention

What we're looking for

• Minimum 3-5 years of experience in a restaurant management or similar supervisory role

• Strong leadership, problem-solving, and decision-making skills

• Excellent customer service orientation and the ability to create a welcoming dining experience

• Proficient in inventory management, budgeting, and financial reporting

• Thorough understanding of food safety regulations and best practices

• Exceptional interpersonal and communication skills to effectively manage a diverse team

• Passion for the hospitality industry and a commitment to delivering exceptional service

What we offer

At Guilin Garden Restaurant Pte. Ltd., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Generous holiday and care leave
- Opportunities for career advancement and professional development
- Discounted meals and dining privileges
- Team-building and social events to foster a positive company culture

About us

Guilin Garden Restaurant Pte. Ltd. is a premier dining establishment specialising in authentic Chinese, Mala and Korean cuisine. With a reputation for excellence and a focus on providing exceptional customer service, we have established ourselves as a leading player in the Central and East Region's vibrant hospitality industry. Join our team and be a part of our continued success story.

Apply now for this exciting opportunity to become our next Restaurant Manager! EP, WP available

GRAND MERCURE ROXY HOTEL

Grand Mercure Singapore Roxy is managed by Accorhotels, the world’s leading hotel operator. We focus on developing and offering advancement opportunities to our employees. Join us and be part of a team that provides a total and memorable Singapore travel experience!

Job Description

Key Responsibilities

• Manage and oversee the daily operations of the Chinese restaurant to ensure smooth and efficient service delivery.

• Maintain comprehensive knowledge of hotel facilities, services, and local attractions to effectively assist guests with enquiries and recommendations.

• Drive revenue growth, maximize restaurant profitability and implement cost-control measures.

• Build strong relationships with guests and handle requests, feedback and enquiries promptly.

• Lead and motivate the restaurant team to consistently deliver high-quality food and exceptional service standards.

• Ensure compliance with established service, hygiene, safety and operational standards.

• Foster a positive work environment and develop team members through coaching, training and performance management.

• Collaborate effectively with other hotel departments to ensure seamless guest experiences.

• Monitor staffing levels, scheduling, and resource allocation to support operational needs.

 Requirements

• Minimum 5 years of managerial experience in a Chinese restaurant operation.

• Strong leadership, interpersonal, and communication skills.

• Proven ability to manage restaurant operations, drive revenue, and control costs.

• Service-oriented mindset with a strong commitment to guest satisfaction.

• Strong team-building skills with a passion for developing and mentoring employees.

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

🌟 We’re Opening Soon — Join Us on an Exciting Journey! 🌟

Souper Tang is opening a brand-new outlet in Singapore, and we’re looking for passionate, driven individuals to be part of this exciting chapter! If you’re ready to grow your career in a dynamic and fast-paced environment, this is your chance to embark on a remarkable journey with us.

We are seeking a dynamic and experienced Assistant / Restaurant Manager to lead the day-to-day operations of our restaurant. This role is perfect for someone who thrives on delivering exceptional guest experiences, driving operational excellence, and inspiring a high-performing team.

Key Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organize and supervise shifts.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Appraise staff performance and provide feedback/implement training programs to improve productivity/ enhance staff skill sets.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Control operational costs and identify measures to cut waste.
• Ensure that labour expenses are align with budgetary goals.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Implement policies and protocols that will maintain future restaurant operations.

Job Requirements

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience with at least 1 year in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

If you have a passion for F&B, strong leadership skills, and a desire to grow with a fast-expanding brand, we’d love to hear from you.

✨ Be part of something exciting. Grow with us. Lead with us. ✨

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

Position Summary:

🌟 We’re Opening Soon — Step Into Leadership With Us! 🌟

Souper Tang is launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you.

We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.

Key Responsibilities:

• Oversee all front and back of the house restaurant operations.

• Ensure customer satisfaction through promoting excellent service.

• Respond to customer complaints tactfully and professionally.

• Maintain quality control for all food served.

• Analyse staff evaluations and feedback to improve the customer’s experience.

• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.

• Oversee health code compliance and sanitation standards.

• Look for ways to cut waste and decrease operational costs.

• Generate weekly, monthly, and annual reports.

• Train new employees and provide on-going training for all staff

• Other job tasks requirements as assigned by Outlet Restaurant Manager

Job Requirements:

• Minimum 2 years of experience in a supervisory role within the food & beverage industry.

• Strong interpersonal and communication skills.

• Basic understanding of POS systems and cash handling.

• Ability to lead, train and motivate a team.

• Comfortable to work on weekends, and public holidays.

• Demonstrated commitment to customer satisfaction and team support.

If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about creating memorable guest experiences, we want to hear from you.

✨ Grow your career. Lead with confidence. Be part of our journey. ✨

GP Hotel Management Pte. Ltd.

Global Premium Hotels Limited (GPHL) is a leading Singapore hospitality group, operating 26 hotels across five distinct brands, offering a diverse range of stays from value-driven to premium experiences.

Job Description

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 26 hotels in Singapore

• 5 days’ work week

• Mobile and Duty meal allowance

• Attractive incentives and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures

• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback

• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction

• Monitor room inventory closely and ensure effective utilisation of rooms

• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained

• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations

• Identify and resolve deviations and irregularities in operations

• Plan manpower allocation and ensure smooth operations

• Provide coaching and guidance to improve staff work performance

• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry

• Passionate in delivering exceptional level of guest service

• Strong communication and problem-solving skills

• Works well under pressure in a fast-paced environment

• People-centric, outgoing, independent, and resilient

• Able to work shifts, including on weekends and public holidays

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing and managing all aspects of the housekeeping department, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the hotel. This role involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction, cultivating a culture of excellence, inspiring the team to strive for perfection, and taking pride in their work. As a Floor Manager, you’re not just leading the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Extensive experience in housekeeping management, preferably in a 5-star hotel.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and a commitment to quality.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Proficiency in budgeting and financial management.

Here’s what you’ll do during a typical day:

• Lead housekeeping operations:  Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
• Ensure high quality standards:  Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Collaborate on improvement projects:  Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities
• Cultivate a high-performing team:  Drive engagement and retention through performance management, professional development, and recognition programs
• Uphold regulatory compliance:  Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You’ll oversee all aspects of our food and beverage operations, from crafting innovative menus to ensuring impeccable service. As a Director of Food & Beverage, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

Experience & Qualifications

• Minimum 7-8 years of progressive leadership experience in Food & Beverage, including senior leadership roles in luxury hotels or renowned restaurants.
• Proven experience managing complex multi-outlet operations in a 5-star hospitality environment.
• Strong financial acumen with experience managing large F&B revenue streams, cost controls, and profitability.
• Degree or diploma in Hospitality Management, Culinary Arts, or related field preferred.
   

Leadership & Competencies

• Strong leadership, team development, and coaching capabilities.
• Exceptional guest-centric mindset with a passion for luxury hospitality.
• Strategic thinker with the ability to balance operational execution and long-term growth.
• Strong commercial acumen and ability to drive revenue performance.
• Excellent interpersonal and communication skills.
   

Operational Expertise

• Deep knowledge of restaurant operations, bar management, banquet operations, and luxury service standards.
• Expertise in food cost control, beverage programs, menu engineering, and labour productivity management.
• Familiarity with hospitality systems, financial reporting tools, and operational technology.
   

Personal Attributes

• Motivated, proactive, and solution-oriented leader.
• Adaptable and able to perform effectively in a dynamic environment.
• High level of professionalism, integrity, and attention to detail.
• Ability to manage high-pressure situations while maintaining service excellence.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 

Here’s what you’ll do during a typical day:

Strategic Leadership

• Provide strategic direction and leadership for all Food & Beverage operations across the hotel.
• Develop and execute F&B strategies that drive revenue growth, guest satisfaction, and brand distinction.
• Position Conrad Singapore Orchard as a leading culinary destination in Singapore through innovation, partnerships, and market awareness.
• Work closely with the Executive Chef, restaurant leaders, and commercial teams to curate compelling dining concepts and experiences.

Financial Performance & Commercial Strategy

• Achieve departmental revenue, profit, and cost targets in line with the hotel’s financial objectives.
• Monitor and analyze sales performance, market trends, and competitive positioning to identify growth opportunities.
• Manage budgeting, forecasting, labor productivity, and cost controls to maximize profitability.
• Optimize pricing strategies, menu engineering, and promotional initiatives to drive revenue performance.
   

Operational Excellence

• Ensure the highest standards of food quality, beverage programs, service delivery, and guest experience across all outlets.
• Oversee operational policies, service procedures, and quality assurance in line with Hilton brand standards.
• Maintain compliance with health, safety, licensing, and regulatory requirements.
• Drive operational efficiencies while maintaining luxury service standards.
   

Guest Experience & Brand Standards

• Foster a guest-centric culture that consistently delivers memorable and personalized dining experiences.
• Monitor guest feedback, reputation scores, and service recovery processes to maintain exceptional satisfaction levels.
• Ensure service excellence across restaurants, bars, events, and in-room dining operations.
   

Team Leadership & Talent Development

• Lead, inspire, and develop a high-performing Food & Beverage leadership team.
• Foster a culture aligned with Hilton’s values and Conrad’s luxury service philosophy.
• Implement structured training, leadership development, and succession planning within the department.
• Promote a positive work culture that supports engagement, collaboration, and professional growth.
   

Innovation & Market Positioning

• Stay informed of emerging culinary trends, beverage programs, dining concepts, and hospitality innovations.
• Develop creative dining experiences, collaborations, and events that elevate the hotel’s F&B profile.
• Maintain awareness of competitive market offerings to ensure the hotel remains relevant and differentiated.
   

Collaboration & Stakeholder Engagement

• Partner closely with Sales, Marketing, Events, and Commercial teams to maximize business opportunities.
• Work collaboratively with Finance, HR, and Operations leaders to support overall hotel performance.
• Represent the hotel within industry networks, supplier partnerships, and media engagements where relevant.

Additional Responsibilities

• Maintain professional standards of leadership, conduct, and business confidentiality.
• Participate in executive leadership meetings and strategic planning initiatives.
• Perform any other duties as assigned by the General Manager or Hotel Manager.

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

1. Day-to-Day Operations:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.
• Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

• Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

Job Description:

Expanding Chinese restaurant chain is looking for a dynamic and experienced Assistant Restaurant Manager to lead the day-to-day operations of one of our restaurants. The Assistant Restaurant Manager will be responsible for ensuring an exceptional guest experience, maintaining operational efficiency, and leading a motivated team. This role will work closely with the Restaurant Manager to achieve financial and operational targets, while upholding the company's standards for customer service and hospitality.

Key Responsibilities:

1. Day-to-Day Operations:

- Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

- Supervise and support staff to provide excellent customer service.

- Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

- Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

- Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

- Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

- Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

- Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

- Monitor customer feedback and ensure that customer service meets or exceeds company standards.

- Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

- Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

- Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

- Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

- Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

- Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

- Ensure that labour expenses are align with budgetary goals.

- Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

KEMING (TAMPINES) PTE. LTD.

Job Description

Job Description

• Stock taking, keeping track of equipments and place orders, as needed
• Manage vendors' contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep records of daily, weekly and monthly costs and revenues
• Arrange for new employees' proper onboarding (scheduling trainings
• and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests' feedback and recommend improvements to our menus
• Assist with daily operations

Job Qualification

• Minimum O Level
• Relevant experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Good communication and team management skills
• Able to work on holidays, weekends

Marriott International

Job Description

Marriott International

Job Description

Curate Kitchen Pte. Ltd.

Job Description

Role Overview
The Sous Chef plays a key role in ensuring smooth daily kitchen operations. Working closely with the Head Chef, you will support menu execution, maintain high food quality standards, and help manage kitchen staff and inventory.

Key Responsibilities

• Assist in the preparation and design of food and beverage menus
• Produce high-quality dishes with attention to presentation and taste
• Ensure the kitchen operates efficiently and meets quality standards
• Step in for the Head Chef in planning and directing food preparation when required
• Resolve kitchen issues proactively and handle high-pressure situations effectively
• Manage, train, and schedule kitchen staff; monitor and evaluate performance
• Order and manage inventory to ensure adequate stock levels
• Maintain cleanliness, organization, and compliance with food safety standards
• Foster a positive and professional working environment

Requirements & Skills

• 2–3 years of proven experience as a Sous Chef or Line Cook
• Strong knowledge of cooking methods, ingredients, kitchen equipment, and procedures
• Demonstrated ability in kitchen and team management
• Ability to work efficiently under pressure and solve problems quickly
• Familiarity with industry best practices and food safety standards

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

This role is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members' conduct and job performance and to project a positive corporate image to guests.
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs' arrival.
• Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

• Minimum Diploma in Hospitality, Tourism, or related field.
• At least 2-3 years of Front Office or supervisory experience in the hotel industry.
• Proficient in Opera PMS or other hotel management systems.
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
• Strong leadership, communication, and problem-solving skills.
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
• Well-groomed and professional in appearance and demeanor.
• Willing to work rotating shifts, weekends, and public holidays.

GOLDEN BEEWORKS PTE. LTD.

Jollibee’s growth is due to its delicious menu line-up – like its superior-tasting Chickenjoy, mouth-watering burgers and deliciously satisfying Jollibee Spaghetti -ably complemented with creative marketing programs, and efficient manufacturing and logistics facilities. It is made possible by well-trained teams that work in a culture of integrity and humility, fun and family-like. Every Jollibee outlet welcomes customers with a clean and warm in-store environment and friendly and efficient service.

Job Description

Job Description

• Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

• Supervise/ In charge of the restaurant daily cash handling and security process

• Ensuring sufficient inventory maintained for operations

• Training new staff to be familiar with company SOP

• Take charge of restaurant’s recruitment, training and operations needs are fulfilled

Requirements:

• Passionate about F&B.

• 3-5 experience required as a Restaurant Supervisor / Assistant Restaurant Manager

• Driven and willing to learn.

• Able to work in a fast-paced environment.

• Able to commit 3 rotational shifts, weekends and public holidays.

• Preferably prior experience in QSR environment

• Singaporeans may apply

Benefits:

• AWS

• Staff meal

• Medical insurance

• 14 days Annual Leave

• 14 days Medical Leave

• Incentives provided

• Encashment provided
  

Jigger & Pony Pte Ltd

Jigger & Pony Group was started as one eponymous bar in 2012 and has now grown to five venues that have gained international awards and helped solidify Singapore’s place as one of the most exciting cocktail cities on the planet. Drinking or eating in one of our venues has marked one as both cool and discerning and working at one has become a badge of honour for hospitality professionals. Few companies in Asia are as forward thinking nor as admired and we are only just getting started…

Job Description

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of the following bars and restaurants:

Restaurants-

• Humpback – oyster bar and seafood bistro with a focused wine & cocktail list

• Caffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfront

Cocktail Bars-

• Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)

• Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classics

• Live Twice – Cocktail bar inspired by mid-century modern Japan

• Pop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business District

• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta

• BOP - Korean cocktail dining bar in Tanjong Pagar
  

Key Responsibilities

Leadership & Culture

·       Lead, inspire, and develop a high-performing FOH and bar team, fostering a positive and collaborative team culture

·       Champion the Group’s values by setting clear expectations, reinforcing standards, and building accountability

·       Actively manage the talent pipeline through hiring, coaching, and succession planning

·       Train and guide the team to deliver “wow” experiences with genuine warmth and a human touch

·       Design and implement structured training programmes for all service staff

·       Ensure strong product knowledge across food and beverage, aligned with brand storytelling

·       Continuously elevate service standards through coaching and on-the-floor leadership

Operations & Guest Experience

·       Oversee daily operations to ensure a consistently high standard of service, cleanliness, and organisation

·       Develop and maintain SOPs, ensuring service excellence while allowing for authentic, personalised hospitality

·       Lead team to handle guest feedback and resolve issues with care, ensuring every guest leaves with a memorable experience

·       Work closely with the Chef de Cuisine to ensure seamless alignment between kitchen and front-of-house operations

·       Provide operational input on menu development

·       Regularly review operational workflows and recommend improvements based on data and observation

Events & Revenue Growth

·       Support and drive the venue’s events business, ensuring smooth execution of both corporate and private events

·       Identify opportunities to grow revenue through service, programming, and guest engagement

·       Plan and execute initiatives such as menu changes, activations, and collaborations in line with brand strategy

Commercial & Financial Management

·       Own venue performance by managing revenue, labour, and cost controls in line with defined KPIs

·       Set and monitor budgets, ensuring sustainable profitability

·       Maintain strong inventory and cost control practices to minimise wastage

·       Analyse business performance using data and insights, and take decisive action to improve results

Requirements

·       Proven leadership experience in a high-volume, quality-driven restaurant 

·       Passion for hospitality, with a natural ability to connect with guests and team members

·       Strong commercial acumen with the ability to manage performance and drive results

·       Analytical, proactive, and solutions-oriented mindset

·       Strong communication skills and ability to collaborate across teams

·       Organised, detail-oriented, and able to thrive in a fast-paced environment

SUTL Marina Development Pte Ltd

ONE°15 Marina Sentosa Cove, Singapore is a waterfront lifestyle destination offering world-class marina facilities replete with a comprehensive range of exclusive club amenities. It is an unprecedented lifestyle destination with modern facilities including an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, 26 tastefully appointed rooms, as well as a selection of restaurants and bars. ONE°15 Marina Sentosa Cove is part of SUTL Enterprise Ltd, which is listed on the main board of the Singapore Exchange. Since its inauguration in 2007, the Club has won several international accolades including Best Asian Marina of the Year and the prestigious FIVE Gold Anchors Award.

Job Description

Main Duties and Key Responsibilities:

• Plan, organize, and supervise all banquet food production activities.
• Ensure timely preparation and delivery of food for weddings, conferences, social functions, and special events.
• Coordinate closely with the Banquet Sales and Operations teams to execute event requirements accurately.
• Attend banquet event briefings and ensure culinary readiness for all functions.
• Monitor food quality, taste, presentation, portion control, and consistency.
• Supervise and train kitchen staff to achieve operational excellence.
• Prepare duty rosters and allocate manpower according to event requirements.
• Ensure proper mise-en-place is completed before each event.
• Maintain cleanliness and organization of all banquet kitchen areas.
• Assist in menu creation, costing, and seasonal menu development.
• Monitor food costs and implement measures to minimize wastage and spoilage.
• Ensure proper ordering, receiving, storage, and stock rotation of food products.
• Conduct regular inventory checks and stock control exercises.
• Recommend improvements to banquet menus and food presentation.
• Ensure compliance with all food hygiene, sanitation, and workplace safety regulations.

Requirements:

• Should possess at least N/O Levels with a minimum of 3 years of relevant working experience.
• Should possess basic computer skills.

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Foster positive thinking and motivation within all kitchens by giving active assistance and advice on more effective ways of running the kitchens.

· Ensure that all designated action points from briefings/meetings are being followed by the individuals concerned.

· Guide the entire team in decision-making and judgement.

· Ensure that positive working relations with non-Food and Beverage departments are fostered giving co-operation at all times.

· Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.

· Ensure disciplinary and grievance procedures are properly adhered to and followed.

· Handle customer comments and complaints and take swift corrective action after consultation with the Chef de cuisine & Leadership Team.

· Be responsible and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils.

· Find ways to improve the efficiency of the operations, which will benefit our clients.

· Assist the Chef de cuisine in constantly finding ways to further improve the Food cost through strategic purchasing, right volumes, without negatively affecting pre- determined quality standards.

· Constantly strive to reduce energy consumption through awareness campaigns within all kitchens.

· Co-operate with and drive forward the implementations of minimum operating standards in all Food and Beverage kitchens.

· Complete detailed checks of the entire kitchen operation during all service periods taking necessary actions to correct any deviation from quality standards.

· Conduct weekly inspections of his/her kitchen with minuted follow-ups.

· Plan co-ordinate and supervise all menu implementations in a timely manner.

· Assist in the preparation and control of daily and weekly market lists.

· Create and develop new dishes and recipes by keeping up with the latest market trends.

· Constantly strive to improve kitchen operating procedures.

· Be partially responsible for the labour budget of the kitchen department.

· Propose and initiate when approved, new services and products for our guests.

· Control manpower distribution throughout the assigned kitchen, by overseeing the scheduling of all sections and makes adjustments anticipating unscheduled business.

· Perform any other reasonable duties as required by the department head from time to time.

· Continuously look at market trends, innovate and create accordingly.

· Be very flexible and open to requests and changes.

· Comply with all hygiene standards required and have necessary training with staff.

· Ensure maximum compliance to all FSS Policy & Procedure.

· To strive for improvement through daily training and continuous updating.

· To comply with the relevant hotel grooming standard and ensure proper standard is followed by all subordinates

· To comply with all safety and security regulations.

· Strictly adhere to all Policy & Procedure existing in the hotel.

· Perform any other reasonable duties as required by the department head from time to time.

Requirements:

· Completion of GCE ‘O’; or minimum of three years related experience and/or training; or equivalent combination of education and experience.

· Working knowledge of recipe costing process.

· Knowledge of catering from menus to runners to set-up and breakdown procedures.

· Possesses knowledge of sanitation standards. Serv Saf certified.

· Demonstrates teamwork and customer service focus.

· Demonstrates excellent communication skills.

· Knowledge of food inventory

SOLO RISTORANTE PTE. LTD.

Job Description

We are looking for an experienced Restaurant Manager to lead the daily operations of our authentic Italian restaurant. The successful candidate will be responsible for operational excellence, financial performance, team leadership, customer satisfaction, and ensuring that the restaurant consistently delivers an exceptional dining experience.

• Manage all aspects of daily restaurant operations to achieve operational and financial targets.
• Lead, supervise, recruit, train, and develop front-of-house staff.
• Ensure exceptional customer service and maintain high standards of hospitality.
• Manage staffing schedules, manpower planning, and employee performance.
• Monitor sales, labour costs, operating expenses, and profitability.
• Develop and implement strategies to improve operational efficiency and guest satisfaction.
• Ensure compliance with Singapore food safety regulations, licensing requirements, and workplace safety standards.
• Manage inventory, purchasing, supplier relationships, and stock control.
• Collaborate with the Head Chef on menu launches, promotions, and special events.
• Prepare operational reports and recommend improvements to senior management.
• Address customer concerns professionally and implement service recovery measures where necessary.

• Diploma or Degree in Hospitality Management, or a related field preferred.
• Minimum 5 years of restaurant management experience, including at least 2 years as a Restaurant Manager or equivalent leadership role.
• Strong leadership, communication, and people management skills.
• Proven experience in budgeting, cost control, and operational management.
• Excellent customer relationship and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.

SOLO RISTORANTE PTE. LTD.

Job Description

We are seeking a dedicated and customer-focused Assistant Restaurant Manager to support the daily operations of our authentic Italian restaurant. The successful candidate will assist in managing front-of-house operations, supervising service staff, ensuring excellent customer service, and maintaining operational standards while supporting the Restaurant Manager in achieving business objectives.

• Assist the Restaurant Manager in overseeing the daily restaurant operations.
• Supervise front-of-house staff to ensure efficient and professional service.
• Monitor customer satisfaction and promptly resolve customer feedback and service issues.
• Coordinate staff scheduling, attendance, and daily work assignments.
• Train and mentor service staff on customer service standards and restaurant procedures.
• Ensure compliance with food safety, hygiene, and workplace safety regulations.
• Monitor inventory levels and coordinate ordering of restaurant supplies.
• Support the implementation of promotions, special events, and seasonal menus.
• Assist in monitoring sales performance, operating costs, and productivity.
• Ensure cleanliness, presentation, and overall dining environment meet company standards.

• Minimum 2-3 years of experience in restaurant or hospitality operations, including at least 1 year in a supervisory role in an Italian restaurant or related.
• Strong customer service and interpersonal skills.
• Ability to supervise and motivate a service team.
• Good organisational and problem-solving abilities.

MCI Career Services Pte Ltd

With over 19 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Job Description

Sous Chef

• Salary Range: S$ 2,900.00 – S$ 4,300.00 (Depends on experience)

Chef

• Salary Range: S$ 2,700.00 – S$ 3,900.00 (Depends on experience)

• Work Location: Central / Islandwide

• Working Hours: 9.30am - 10.00pm, 6-day work week (Able to work weekends, and public holidays)

• 2-hour break: Can cook own meal.

Core Responsibilities

• Prepare, execute, and cook authentic Teochew and Cantonese dishes to meet restaurant standards.

• Manage daily kitchen operations across multiple stations, including wok-fried, steamed, braised, soup, seafood, and roast dishes.

• Evaluate and maintain the absolute freshness of ingredients, with a primary focus on raw seafood and meats.

• Enforce rigorous kitchen cleanliness, environmental hygiene, and food safety standards at all times.

• Coordinate seamlessly with the kitchen team during high-volume service periods.

• Coordinate effectively with the kitchen team to optimize service efficiency and resolve bottleneck pressures under high-volume conditions.

• Take charge of training and onboarding junior kitchen staff to ensure consistency in food preparation and culinary execution.

• Execute culinary directives and instructions from the Head Chef and Sous Chef efficiently.

Job Requirements

• Professional Certificate in Culinary Arts or a related field.

• Minimum of 3 years of specialized experience operating within a Chinese / Oriental kitchen setting (specifically Cantonese or Teochew cuisine).

• Verifiable expertise in processing and handling raw seafood.

• Comfort operating in a non-halal kitchen environment that requires the direct handling of pork, beef, and raw seafood ingredients.

• Strong interpersonal skills, positive team-player attitude, and a strong willingness to adapt and learn.

• A valid Level 2 Food Hygiene Certificate is preferred.

Key Benefits & Remuneration

• Annual Wage Supplement (AWS) Included

• Comprehensive Medical and Dental Benefits

• Complimentary Duty Meals Provided

• Progressive and Collaborative Kitchen Culture

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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LIM SHIAW SIAN
Registration Number: R26162121
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Ascott International Management Pte Ltd.

Job Description

The Manager, Revenue Management is responsible for maximising the revenue of a defined cluster of Ascott serviced residences and hotels in Singapore. By analysing trends like market demand and the booking pace, he or she shall implement revenue optimising strategies and grow the property’s market shares through effective pricing, business mixes and sales channel management. He or she will report to the Deputy Director, Revenue Management.

• Yield optimum revenue and RevPAR with a regular business review of managed properties, including assessing rates, inventory, sales strategies, competitor set performance and booking pace.

• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.

• Actively manage and evaluate decisions from the IDeaS revenue management system for selected properties.

• Improve the property’s direct booking performance.

• Manage and oversee the online distribution strategy for all online sales channels.

• Provide and update monthly revenue forecasts for managed properties.

• Participate in annual budget and rate rationalisation exercises.

• Provide timely advice to the Sales Team on sales quotations.

• Ensure property’s rate parity and rate competitiveness.

• Prepare and chair the Revenue Meeting for each property (ie; Frequency of meetings will be dependent on each property’s needs).

• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.

• Participate in pre-opening processes to ensure activation of distribution channels before a property’s opening.

• Contribute to the growth of the Revenue Management culture within the organisation.

• Closely communicate with related departments, such as Sales, Marketing, Reservations, and Operations on specific tasks.

Job Requirements

The candidate must possess the following:

• A minimum of a Diploma in Hotel Management

• A minimum of 4-5 years of experience in a related revenue management position

• Knowledge of Microsoft Office (Eg; Word, Excel, and PowerPoint)

• Strong communication, analytical, and coordination skills

• Knowledge of G3, connectivity or analytical tools like Tableau, Power BI, and Excel Macros will be a plus point

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

JOB SUMMARY:  

Night Business Directoris the overall in-charge of the NB aspect of the outlet. He/ She is responsible for the night entertainment’s profitability (Cost of Goods, Labour and Sales), smooth running of the club operations and staff management. He/ She will also be the final approval for hiring together with HR, staff scheduling and stocks ordering. 

He/ She supervises, trains and grooms his staff to take on bigger roles and responsibilities. He/ She also must know and be familiar with all the roles and well-versed in the operating system of the outlet. These include: 

• Cash Management 

• Staff Recruitment 

• P&L (Cost of Goods, Labour and Sales) 

• Inventory management 

• Stock ordering 

• Weekly scheduling 

• Customer complaints 

• Staff management 

• Training & Development (with HR) 

• Sales and marketing (with respective departments) 

• Security Management (applicable for clubs) 

KEY ROLES AND FUNCTIONS

The key responsibilities of the NB Director include: 

• Ensure profitability of the night entertainment

• Achieve the sales target set by management 

• Ensure smooth operations of the club 

• Ensure the security of cash and company properties in the club 

• Always supervise and ensure the availability of inventories in the club 

• Approve the weekly staff scheduling and ensure labour cost is within the guidelines 

• Approve the items and quantity in purchase orders and ensure the cost is within the guidelines 

• Set targets with staff and approves appraisal yearly 

• Liaise with different departments to make sure events are executed smoothly 

• Draft proposals/contracts with details of events (i.e. date, time, DJ, support) 

• Attend weekly meetings with management 

• Maximise revenue, P&L and General Management of the group night business

• Manage vendors, sponsorships 

• Update key performance indicator (KPI) 

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Job Summary

Reporting to the Reservations Manager, the incumbent will be responsible for:

Key Responsibilities

• Assist in overseeing the daily operations of the Reservations Department to ensure efficient and accurate reservation processing.

• Supervise and support the Reservations team in handling room reservations, guest enquiries, amendments and cancellations in accordance with hotel standards.

• Ensure high levels of guest satisfaction by providing prompt and professional service while effectively resolving guest concerns and reservation-related issues.

• Monitor room inventory, availability and reservation status to maximise room occupancy and revenue opportunities in line with the hotel's forecast and budget.

• Assist in managing room rate categories, distribution channels and reservation systems to ensure accurate inventory and pricing.

• Communicate room rates, availability, inventory updates and promotional strategies to the Reservations team in alignment with Sales and Revenue Management objectives.

• Review daily room availability and support inventory management by opening and closing room categories as required.

• Prepare and analyze reservation reports, forecasts and productivity reports to support business decisions.

• Conduct on-the-job training, coaching and performance monitoring for Reservations Executives to ensure service excellence and continuous development.

• Work closely with Revenue Management, Sales, Front Office and other departments to ensure seamless operations and effective communication.

• Ensure compliance with hotel policies, standard operating procedures and brand standards.

Requirements

• Diploma or Degree in Hospitality Management, Business Administration or a related discipline is preferred.

• Minimum 2 years of supervisory experience in Reservations or Front Office within the hotel industry.

• Familiarity with hotel reservation systems and property management systems (PMS); knowledge of Opera Cloud will be an advantage.

• Strong leadership, organisational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent interpersonal, communication and customer service skills.

• Proactive, detail-oriented and able to work independently as well as collaboratively within a team.

• Strong analytical mindset with an understanding of revenue management principles.

• Positive attitude with a passion for delivering exceptional guest experiences.

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Key Responsibilities:

•         Monitor outlet stocks and plan inventory

•         Ensure facilities are in serviceable conditions

•         Convey management instructions/messages such as executing in-house and third party outlets’ promotions or corporate initiatives promptly to team members

•         Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up

•         Responsible for F&B services and provide relevant correspondence to guest queries

•         Perform related duties and project as assigned by F&B Manager

•         Comply with all company and local laws for restaurants licensing & renewals

•         Plan and manage corrective actions to reduce waste, misuse and breakage

•         Carry out any other duties and respon sibilities as assigned

Ideal requirements

• 2-3 years of experience in a similar capacity

• Experience in f&b operations

• Familiar with f&b operations, functionality and other related tasks

• Customer service oriented and able to handle challenging situations professionally

• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Weave Co-Living SG PTE.LTD.

Job Description

Job Summary

The Housekeeping Manager is responsible for leading our housekeeping team to ensure that Weave Living properties in Singapore consistently meet the highest standards of cleanliness, comfort, and presentation. This role is pivotal in creating a positive and welcoming living experience for our residents, directly impacting resident satisfaction and retention. You will manage daily operations, oversee budgets, and train your team to deliver exceptional service in line with Weave Living's brand values.

Team Leadership & Management

• Recruit, train, and supervise the housekeeping team to ensure high performance.

• Schedule staff shifts and manage payroll in an efficient manner.

• Conduct regular performance reviews and provide ongoing coaching and development.

Operations & Quality Control

• Develop and implement cleaning schedules for all resident units, common areas, and back-of-house spaces.

• Conduct daily inspections to ensure all areas meet Weave Living’s stringent quality and cleanliness standards.

• Manage inventory of cleaning supplies, equipment, and resident amenities, ensuring cost-effective procurement.

Budget & Financials

• Prepare and manage the housekeeping department's annual budget.

• Monitor expenses, control costs, and prepare financial reports as required.

• Identify opportunities for operational efficiency and cost savings without compromising quality.

Resident Experience

• Respond promptly to resident requests and concerns related to housekeeping.

• Collaborate with the Community and Maintenance teams to ensure a seamless and positive resident experience.

• Implement procedures that enhance resident comfort and convenience.

Health & Safety

• Ensure compliance with all health, safety, and sanitation regulations in Singapore.

• Train staff on safe work practices and the correct handling of cleaning chemicals.

• Maintain all housekeeping equipment in good working order.

IMAGE MISSION LTD.

Job Description

The Executive Director (ED) leads Image Mission’s programmes, operations, fundraising and organisational growth. Working closely with the Board, the ED ensures impactful service delivery, strong partnerships and sound governance.

The main responsibilities include, but not limited to:

1. Manage the day-to-day operations to ensure that the charity meets its goals and objectives, and that all statutory requirements are complied with.
2. Lead, train and oversee staff and volunteers to deliver excellent quality of its programmes.
3. Develop and establish strong relationships with community partners to expand our outreach.
4. Oversee the business office functions including admin, accounts, operations, HR, etc
5. Review fundraising strategies, campaigns and key donor communications to achieve fundraising targets.
6. Work with respective board members/volunteer committees to meet organisational goals, including fund development.

He Xi Enterprise Pte Ltd

Job Description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9+1 hours)

Must be able to able PM shift (Claim transport home)
Must be able to accept lively environment

Opened to Supervisory candidates as well! (We will provide managerial training)

Staff meal provided!

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning

• Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment

• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability

• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity

• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty

• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement

• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement

• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred

• Minimum 3 years of restaurant management experience in the F&B industry preferred

• Demonstrated leadership skills managing multicultural teams preferred

• Proven customer service orientation and problem-solving abilities preferred

• Financial acumen with experience in P&L management and cost control preferred

• Knowledge of Singapore F&B regulations and licensing requirements preferred

• Flexibility to work varied hours including weekends and public holidays preferred

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

The Manager, Revenue Management is responsible for maximising the revenue of a defined cluster of Ascott serviced residences and hotels in Singapore. By analysing trends like market demand and the booking pace, he or she shall implement revenue optimising strategies and grow the property’s market shares through effective pricing, business mixes and sales channel management. He or she will report to the Deputy Director, Revenue Management.

• Yield optimum revenue and RevPAR with a regular business review of managed properties, including assessing rates, inventory, sales strategies, competitor set performance and booking pace.

• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.

• Actively manage and evaluate decisions from the IDeaS revenue management system for selected properties.

• Improve the property’s direct booking performance.

• Manage and oversee the online distribution strategy for all online sales channels.

• Provide and update monthly revenue forecasts for managed properties.

• Participate in annual budget and rate rationalisation exercises.

• Provide timely advice to the Sales Team on sales quotations.

• Ensure property’s rate parity and rate competitiveness.

• Prepare and chair the Revenue Meeting for each property (ie; Frequency of meetings will be dependent on each property’s needs).

• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.

• Participate in pre-opening processes to ensure activation of distribution channels before a property’s opening.

• Contribute to the growth of the Revenue Management culture within the organisation.

• Closely communicate with related departments, such as Sales, Marketing, Reservations, and Operations on specific tasks.

Job Requirements

The candidate must possess the following:

• A minimum of a Diploma in Hotel Management

• A minimum of 4-5 years of experience in a related revenue management position

• Knowledge of Microsoft Office (Eg; Word, Excel, and PowerPoint)

• Strong communication, analytical, and coordination skills

• Knowledge of G3, connectivity or analytical tools like Tableau, Power BI, and Excel Macros will be a plus point

Sai Brothers Kitchen

Job Description

Roles & Responsibilities

Job Description:

· Manage and keep up smooth restaurant operations.

· Maintaining safety and food quality standards.

· Supervise both kitchen staff and waitstaff, providing necessary feedback.

· write daily budget reports on both revenue and costs.

· communicate with dinners and mitigate potential conflicts.

· organize and take stock of restaurant supplies.

· great communication, time management being proactive.

· plans and evaluates department policies, processes, planning menus.

· providing legal, financial and/or strategic advice during and of meetings

· training the senior leadership team on corporate governance matters

· keeping up to date with any regulatory or statutory changes and policies that might affect the organisation

· ensuring that policies are up to date and are approved

· overseeing daily operations and customer satisfaction in a dining establishment.

· writing reports

· collating information.

· managing office space and facilities

· identifying and monitoring risks to business performance

· administering pension schemes and share issues

· dealing with company/staff insurance policies

· managing contractual arrangements with suppliers/customers

Requirements:

· Bachelor’s degree in business management or computer applications or relevant qualification.

· At least 7 years’ relevant experience.

· Leadership mentality. Being able to lead your employees is essential in manager roles.

· Time management skills, problem - solving capability, decision making skills, mentorship and ability to work under pressure.

· Strong command overall management software like applicant tracking systems, payroll systems, etc.

· Excellent knowledge of labour registration.

· Excellent communication and leadership skills.

· Strong analytical and problem-solving ability.

· Excellent ability to create a comfortable and healthy work environment for employees.

· Willing to work weekends and Public Holidays whenever required.

· Strong administrative skills and an aptitude for using IT software

· Commercial awareness

· Meticulous attention to detail

· Interpersonal skills

· Influencing skills

· The ability to take the initiative

· A flexible and practical approach to work

· Discretion and diplomacy.

Sarah's Miracle Pte. Ltd.

Job Description

Job Description:

• Manage and keep up smooth restaurant operations.
• Maintaining safety and food quality standards.
• Supervise both kitchen staff and waitstaff, providing necessary feedback.
• write daily budget reports on both revenue and costs.
• communicate with dinners and mitigate potential conflicts.
• organize and take stock of restaurant supplies.
• great communication, time management being proactive.
• plans and evaluates department policies, processes, planning menus.
• providing legal, financial and/or strategic advice during and of meetings
• training the senior leadership team on corporate governance matters
• keeping up to date with any regulatory or statutory changes and policies that might affect the organisation
• ensuring that policies are up to date and are approved
• overseeing daily operations and customer satisfaction in a dining establishment.
• writing reports
• collating information.
• managing office space and facilities
• identifying and monitoring risks to business performance
• administering pension schemes and share issues
• dealing with company/staff insurance policies
• managing contractual arrangements with suppliers/customers

• Bachelor’s degree in business management or computer applications or relevant qualification.
• At least 7 years’ relevant experience.
• · Leadership mentality. Being able to lead your employees is essential in manager roles.
• Time management skills, problem - solving capability, decision making skills, mentorship and ability to work under pressure.
• Strong command overall management software like applicant tracking systems, payroll systems, etc.
• Excellent knowledge of labour registration.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving ability.
• Excellent ability to create a comfortable and healthy work environment for employees.
• Willing to work weekends and Public Holidays whenever required.
• Strong administrative skills and an aptitude for using IT software
• Commercial awareness
• Meticulous attention to detail
• Interpersonal skills
• Influencing skills
• The ability to take the initiative
• A flexible and practical approach to work
• Discretion and diplomacy.

Marriott International

Job Description

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job Description & Requirements

You will monitor the efficiency in the implementation of procedure for services, such as maintenance of the property operations, mechanical and electrical operations, in our Serviced Residence. You will work with the Guest Service, Housekeeping and Security Departments and report directly to the Residence Manager.

Responsibilities

You will:

• Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground

• Review and implement the Standard Operating Procedures (SOPs) and Corporate Standard and Guidelines, and ensure that the department adheres to them

• Comply and maintain Service and Product Audit by Global Operations

• Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness

• Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations

• Promote teamwork and quality service within the team and coordination with the other departments

• Manage the expenses of the department and prepare the annual departmental operating budget and finance

• Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities

• Coach employees on up-to-date safety matters and issues to ensure compliance with local laws and safety regulations

• Oversee the maintenance and repairs of interior and exterior of buildings, plants and equipment, apartments and its contents

• Ensure the execution and achievement of the serviced apartment’s preventive maintenance program goals

• Implement procedures to:

• Ensure the security of inventory and assets such as tools, equipment, furniture and appliances

• Replenish supplies and inventory in a timely and efficient manner

• Minimise waste

• Collaborate and act as a liaison with relevant stakeholders on the implementation of scheduled projects and maintenance work

• To take on additional specific security duties such as:

1. Conducting patrols in property

2. Note and report security and asset irregularities

3. Follow emergency response plans and relevant safety procedures

4. Assist in evacuation in the event of emergencies

• Assume other responsibilities as designated by the Residence Manager

Job Requirements

You have:

• At least 8 years of relevant work experience, with at least 3 years in the hospitality industry in a managerial capacity

• Attained at least a Degree, Diploma, Higher NITEC, NITEC in Electrical, Mechanical, Aircon Maintenance, or an equivalent vocational qualification

• Knowledge of building mechanical and electrical (M&E) maintenance related technical and analytical skills

• Management and supervisory skills

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager to join our dynamic team.

The Senior / Sales Manager – Corporate position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible - both within our teams and in every guest experience.  With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments.  Our success is driven by passionate individuals who understand hospitality inside and out.  We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences.  We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions.  And we stand out because of our unique culture, setting us apart in the industry.

 As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights.  If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

FINANCIAL RETURNS

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include daily sales calls, entertainment, FAM trips, trade shows, etc.

• Achieving and exceeding financial targets under the guidance of the Director of Sales

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand.

GUEST EXPERIENCE

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Develop key relationships with key corporate accounts and grow share of the accounts.

• Identifies new business opportunities to achieve personal and location revenue goals.

• Interact with guests to obtain feedback on product quality and service levels.

• Executes and supports the company’s customer service standards.

• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.

RESPONSIBLE BUSINESS

• Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.

• Perform other duties as assigned.

ACCOUNTABILITY

As a key member of the sales team, the Senior / Sales Manager is responsible for driving business growth and supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management, pipeline development, and the achievement of sales targets, while ensuring a high standard of service and professionalism. The Sales Manager works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs, contributing to long-term business success.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Understanding of microeconomics as it applies to hotel business.

• Strong computer skills are required. Delphi Sales & Catering experience preferred.

• Strong reading and writing abilities are required.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Ability to travel to attend workshops, specialized training and or certifications.

• May be required to work nights, weekends, and/or holidays.

What we offer
We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.  As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.  You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members' conduct and job performance and to project a positive corporate image to guests.
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs' arrival.
• Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
• Conduct spot checks on outlets in the absence of the Outlet Manager.
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma in Hospitality, Tourism, or related field.
• At least 2-3 years of Front Office or supervisory experience in the hotel industry.
• Proficient in Opera PMS or other hotel management systems.
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
• Strong leadership, communication, and problem-solving skills.
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
• Well-groomed and professional in appearance and demeanor.
• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• The Barracks Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

Tung Lok Millennium Pte Ltd

Tung Lok Group, established in 1984, is Singapore’s leading restaurant group with more than 40 restaurants in Singapore, China, Japan, Indonesia, and Vietnam. Its restaurants, renowned for its quality and distinctive character, offer a variety of cuisines such as Cantonese, Northern Chinese, Vegetarian, Seafood specialities, Western, Japanese, and trendsetting Global Chinese cuisine, executed by talented and award-winning masterchefs.

Job Description

Responsibilities:

• Oversee and coordinate daily catering operations and event execution
• Liaise with clients to understand requirements and ensure excellent service delivery
• Monitor food quality, hygiene, and compliance with food safety regulations
• Manage inventory, supplies, and operational costs
• Resolve customer feedback and operational issues promptly
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment

Whatsapp91•••574 for more information

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Description

1. Sales & Business Results

· Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.

· Adhere to Han’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.

· Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.

· Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.

· Support and assist immediate superior towards achieving store and area results.

· Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.

· Ensure proper execution of market wide promotions.

· Monitor and analyse outlet’s business results. Initiate and periodically develop business plan to improve stores’ results with supervisor.

· Support, coach and coordinate implementation and execution of new products and business/ training processes consistently within the store.

· Follow up and lead the team to meet outlet’s Monthly Sales and New Product Promotion Targets.

· Collate customers’ feedbacks and suggest ideas or recommend actions.

· Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.

· Engage in effective resource deployment to optimise resources for assigned outlets.

· Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

· Support, coach and consult team to produce consistently high levels of QSC, safety and sanitisation standards and guidelines.

· Comply with company’s guidelines and empowerment to recover customers.

· Manage customer complaints of the assigned stores professionally and timely.

· Submit Incident Report inclusive of actions taken for customers’ feedbacks and stores’ incidents timely according to company guidelines.

· Ensure storage and usage of food products/ingredients based on First-In-First-Out and First-Expire-First-Out guidelines.

· Ensure that proper security procedures are in place to safeguard staff, customers and company assets.

· Ensure safe environment to reduce the risk of injury and accidents. Complete incident reports promptly in the event a customer or employee is injured.

· Conduct Outlet’s Cash Audit, Food Safety and QSC Audit. Develop action plan where necessary.

· Uphold Han’s and outlets’ image and cleanliness in ensuring store structures, equipment and fixtures are in good condition, clean and housekeeping duties are performed routinely.

3. People Management

· Display and reinforce teamwork and people skills to gain commitment from outlet team to deliver Excellent Food Safety and QSC standards.

· Plan, recruit and interview based on stores needs and ensure staffing objectives are met.

· Manage shift arrangements including provide daily operational decision, positioning, scheduling and planning of staff.

· Train and develop staff to ensure that assigned store is adequately staffed in order to maximise sales potential, operational efficiency and reduce staff turnover.

· Equip, enforce, educate and consult with all staff on appropriate HR policies, labour laws, security and safety procedures.

· Conduct performance appraisals and provide valuable input based on defined goals and objectives for each direct manager and staff.

· Ensures that individual development plans for service & kitchen team to Outlet Leader (all managers and staff) are implemented as per guidelines or/ and plans.

· Conduct orientation including safety briefing, and oversee the training of new direct employees.

· Consult with supervisor on building staff commitment and assist with plan to increase employee’s loyalty, satisfaction and pride.

4. Administrative and others

· Ensure stores perform shift control and all tasks consistently in accordance to standards.

· Responsible for daily sales deposit stocks ordering, month-end inventory and petty cash reimbursement in place.

· Review stores’ sales projection and complete Weekly Store Schedules to maximise the use of labour and achieve sales.

· Review and approve stores’ working hours.

· Co-develop, execute and follow up stores’ action plans in terms of People, Food, Safety, QSC, Sales and profit with supervisor.

· Perform at least one opening and one closing shift weekly at each of the assigned stores.

· Perform any other duties and responsibilities as assigned by the Direct Supervisor.

Requirements

· Nitec/Diploma in Food & Beverage Services Management or equivalent.

· Minimum 2 years of outlet managerial experience.

· Preferably working experience in the Front & Back of House Operations.

Han's (F&B) Pte Ltd

Han's is a homegrown family-friendly cafe that has been serving a wide variety of everyday fare since 1978. This includes local and western favourites, asian and western pastries, and a wide collection of cakes.

Job Description

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.