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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Soup Holdings Limited

Job Description

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

ICE Holidays (S) PTE LTD

Job Description

Position: Sales Manager

Reporting to:  General Manager 

Company Description: 

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.  

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services. 

The Sales Manager will be responsible for driving business growth, managing key accounts, and executing strategic sales initiatives to expand our presence in Singapore. This role is based in Singapore and will involve close collaboration with our headquarters in Malaysia. 

Responsibilities: 

• Develop and implement effective sales strategies to achieve revenue and growth targets for the Singapore market. 

• Identify, prospect, and secure new business opportunities within the travel and tourism sector. 

• Manage and expand relationships with existing B2B clients, ensuring high levels of satisfaction and repeat business. 

• Conduct market research to understand customer needs, competitor activities, and emerging travel trends in Singapore. 

• Serve as the main point of contact for Singapore-based partners and clients. 

• Deliver compelling presentations and proposals to potential clients, showcasing the company’s products and services. 

• Negotiate contracts, pricing, and terms to secure profitable deals while maintaining competitive positioning. 

• Work closely with Marketing, Product, and Operations teams in Malaysia to align on promotional campaigns, product launches, and service delivery. 

• Provide regular market feedback to headquarters to inform strategic planning. 

• Represent the company at trade shows, networking events, and industry functions in Singapore. 

• Monitor and report on sales performance, pipeline activity, and market insights. 

• Prepare sales forecasts, budgets, and action plans in alignment with overall business objectives. 

• Submit regular reports (daily activity updates, weekly performance summaries, and monthly consolidated reports) to management, ensuring accuracy and timeliness 

• Carry out any other related ad-hoc tasks or assignments as required by management to support business objectives. 

Requirements: 

• Bachelor’s degree in Business, Tourism, Hospitality, or related field (or equivalent professional experience). 

• Minimum 3 years of proven sales experience in the travel, tourism, or hospitality sector, preferably in the Singapore market. 

• Strong network and client base within the travel industry in Singapore will be an advantage. 

• Excellent communication and negotiation skills in English (Mandarin is a plus to effectively communicate with Mandarin-speaking clients). 

• Proficient in Microsoft Office, Google Workspace, and CRM tools. 

• Highly motivated, proactive, and results-driven. 

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. 

• Familiarity with regional travel products, hotel contracting, airline negotiations, and market trends.

• Able to work independently with minimal supervision while staying connected to the Malaysia HQ team. 

Benefits: 

• Annual Company trip (For Confirmed Employees) 

• Yearly Bonus depending on Company performance and reflect to Individual performance 

• Annual performance appraisal review annually to identify room for improvement process 

• Outpatient medical coverage from registered clinics 

• Employee price for travel packages (For Confirmed Employees) 

• Company uniform provided 

• Travelling claims by receipt 

MOONLIGHT LOUNGE PTE. LTD.

Job Description

Responsibilities

Oversee the daily operations of the bar, including opening and closing the bar, stocking supplies, ordering inventory, managing staff, handling customer inquiries and complaints, and enforcing safety and security protocols.

Create promotional campaigns to drive business to the bar.

Develop and maintain relationships with suppliers.

Create and enforce policies and procedures to ensure the bar runs smoothly and efficiently.

Perform other duties as assigned.

Qualifications

Previous experience in the industry is preferred.

Must be organized and efficient.

Great people skills are required.

Passion for the industry is a must.

Must be willing to work long hours.

Must be able to lift and move heavy objects.

Must be able to stand for long periods.

Must be able to work in a fast-paced environment.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Saturday, 8:00 p.m. to 12:00 a.m.

Required Education and Experience

Previous experience in the industry is preferred.

YUMMY PALACE PTE. LTD.

Job Description

Job responsibilities include:

• recruiting, training and supervising staff
• agreeing and managing budgets
• planning menus
• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• promoting and marketing the business
• overseeing stock levels
• ordering supplies
• producing staff rotas
• handling customer enquiries and complaints
• taking reservations
• greeting and advising customers
• problem solving
• preparing and presenting staffing/sales reports
• keeping statistical and financial records
• assessing and improving profitability
• setting targets
• handling administration and paperwork
• liaising with customers, employees, suppliers, licensing authorities and sales representatives
• making improvements to the running of the business and developing the restaurant.

Marriott International

Job Description

Dao by Dorsett AMTD Singapore

Located in the heart of Singapore’s vibrant Central Business District, Dao by Dorsett AMTD Singapore is a 268 high quality serviced apartment units designed to cater to the needs of discerning international business and leisure travelers. Fully equipped with all the essentials, seamless technology and with sustainability in mind, the well-appointed studio, one- and two-bedroom suites go beyond creature comforts, offering an exclusive residence with all the luxuries of a hotel, making it perfect for daily, short and long stays.Dao by Dorsett AMTD Singapore offers a comprehensive range of services such as high speed internet connectivity, regular housekeeping and concierge services, 24-hour guest relations, as well as facilities that includes an in-house restaurant, Collective, in-room dining options, Boardroom, an outdoor infinity pool, a round-the-clock fitness center, and Gather Executive Club.

Job Description

Reporting to the General Manager, the incumbent shall be responsible for ensuring all areas under Front Office are running efficiently and in accordance with the property’s standard operating procedures with the focus on guest/customer satisfaction, highly visible throughout the operation in guest contact areas.

DUTIES & RESPONSIBILITIES

• Responsible for greeting and fond farewell for VIP guests

• Oversee front desk operations

• Resolve guest complaints in a timely and appropriate manner

• Interact with guests and ensuring that shift duties are handled by front desk associates

• Handling of guest security and creating functional emergency procedures

• Ensures all Front Office associates undergo adequate training and that it is carried out in their day-to-day activities

• Responsible for department budget and develops strategies to ensure they are achieved

• Responsible for department’s performance within the budget, co-operating with Sales and Marketing on the Marketing action plan

• Conduct regularly meetings with Director of Sales and Director of Revenue and Reservations to analyze and evaluate current business in the property and competitors to ensure Management is updated on plans to achieve budgeted targets

• Works closely with Engineering Manager and Executive Housekeeper on preventive maintenance, health and safety, general standards or maintenance and hygiene in rooms in accordance with hotel established standards

• Any other ad-hoc duties as assigned from time to time

KNOWLEDGE, SKILLS AND ABILITIES

• Diploma in Hospitality Management/Tourism or any related field

• Minimum 5 years in Front Office operations, of which at least 2 years in supervisory position

• Knowledge of OPERA Cloud

• Excellent written and oral communication skills

• Excellent social and interpersonal skills

• Possess marketing and sales skills

• Presentable and well groomed

• Excellent organizational and time management skills, with the ability to set priorities for self and others.

• Able to work in a fast-paced environment and handle pressure.

In support of maintaining a Singaporean core, we will not be able to sponsor any Work Visa for this position.

We regret that only shortlisted candidate shall be notified.

ANNAPOORNA SIGNATURE PTE. LTD.

Job Description

Responsibilities:

• Assist the Manager in the daily operations of the outlet.
• Supervise and support front-of-house and service staff to deliver excellent customer experiences
• Ensure food quality, presentation and service standards are consistently met in line with company guidelines
• Coordinate closely with kitchen and service teams to maintain efficient service flow and timely food delivery
• ,Responsible and accountable for all cash amounts in the restaurant, in the absence of manager.
• Responsible for proper opening and closing of the restaurant.
• Feedback to the manager on any operational issues.
• Responsible for the restaurant upkeep and cleanliness
• Responsible for Inventory.
• Any additional tasks, as assigned by the Manager
  

Requirements:

• Minimum 3 years of experience in a supervisory role within the F&B industry
• Knowledge of Indian cuisines, their preparation and service
• Customer-oriented with excellent communication and leadership skills
• Ability to thrive in a fast-paced environment,
• Must be willing to work shift hours , weekend and public holidays
• Strong leadership skills with the ability to motivate and develop teams
• Posses valid food safety certification is a plus

He Xi Enterprise Pte Ltd

Job Description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9+1 hours)

Must be able to able PM shift (Claim transport home)
Must be able to accept lively environment

Opened to Supervisory candidates as well! (We will provide managerial training)

Staff meal provided!

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning

• Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment

• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability

• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity

• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty

• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement

• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement

• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred

• Minimum 3 years of restaurant management experience in the F&B industry preferred

• Demonstrated leadership skills managing multicultural teams preferred

• Proven customer service orientation and problem-solving abilities preferred

• Financial acumen with experience in P&L management and cost control preferred

• Knowledge of Singapore F&B regulations and licensing requirements preferred

• Flexibility to work varied hours including weekends and public holidays preferred

Private Advertiser

Job Description

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations.

• Manage service recovery for escalated guests’ concerns and feedback.

• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction.

• Collaborate with various departments on guests’ special requirements and requests.

• Monitor front office operations to ensure adherence to organizational standards and procedures.

• Monitor room inventory levels and reconcile discrepancies.

• Manage staff performance to achieve departmental goals.

• Provide coaching and guidance to improve staff work performance.

• Manage emergency situations.

• Record and report all unusual events to the Management.

• Other ad-hoc duties and responsibilities as and when assigned.

Requirement:

• At least a Diploma in Hospitality Management or equivalent.

• Min. 2 years of working experience as Duty Manager.

• Able to perform rotating shifts, including weekend and public holidays.

• Team player with a positive work attitude.

• Passionate to serve and go the extra mile for guests.

• Possess excellent communication, interpersonal and leadership skills.

• Able to make sound decisions and solve problems effectively.

• Able to work under pressure.

APT Hospitality Pte. Ltd.

Job Description

Job Description & Requirements

The role is responsible for maintaining cleanliness, orderliness, and presentation of rooms in accordance with established standards and procedures, ensuring a comfortable environment that meets and exceeds guest expectations.

Requirements

• Clean and service assigned rooms according to established standards and procedures.

• Ensure rooms are properly prepared with amenities, linen, and guest supplies in place.

• Replenish supplies in rooms according to established standards.

• Maintain cleanliness of rooms, including dusting, vacuuming, polishing furniture, and cleaning carpets and upholstery.

• Remove rubbish and ensure overall tidiness of guest apartments.

• Maintain housekeeping carts, storage areas, and equipment in clean, organised, and usable condition.

• Report any maintenance defects, damage, or missing items in rooms or equipment to the relevant departments.

• Attend to guest or resident requests promptly.

• Update and complete daily room status accurately in the system or records.

• Assist in linen inventory, sorting, counting, and control of soiled and clean linen items.

• Ensure proper handling, storage, and issuance of linen and uniforms.

• Coordinate with laundry contractors to ensure cleanliness standards and timely delivery.

• Perform any other related duties as assigned.

Qualifications

• At least higher secondary education.

• Minimum 1 year of housekeeping experience.

• Basic knowledge of housekeeping operations and equipment usage.

• Ability to work independently with minimal supervision.

• Strong attention to detail and sense of responsibility.

• Good communication and interpersonal skills.

• Able to follow instructions and work effectively as part of a team.

Working location will be at Stamford Place - 61 Stamford Road

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Job Description

Financial

• To co-ordinate with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.

• To ensure that each All F&B outlet is managed successfully as an independent profit center.

• To ensure that each outlet is managed by the Outlet Manager and Head Chef who are totally accountable for their profitability.

• To set, in close conjunction with each Outlet Manager, annual operating budgets which will form part of the Hotel's annual business plan.

• To monitor all costs and recommend measures to control them. To establish together with the cost controller an integrated cost management plan through streamlining of products, minimal inventories and joint procurement with sister hotels to achieve economies of scale.

• To ensure that the department operational budget is strictly adhered to.

• To monitor all costs and recommend / institute measures to control them.

• To prepare accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.

• To prepare All F&B outlets capital expenditure plan annual together with the Executive Chef.

Operational

• To ensure that all the outlets are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.

• To implement a flexible employee base, with the right mix of full time and part-time employees. To allocate employees over the department based on established business levels for the day.

• To assign responsibilities to subordinates and to check their performance periodically.

• To represent the F&B Department on the HOD Committee.

• To support staff needs in other departments based on the hotel priorities and anticipated business levels.

• To monitor service and food and beverage standards in all outlets. To work with the Outlet Managers and respective Head Chefs to take corrective action where necessary.

• To be available and on duty during peak periods and practice hands on management style.

• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the F&B operations.

• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. These incidents are to be logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.

• To personally and frequently verify that guests in all the outlets are receiving the best possible service.

• To spend time in the outlets (during peak periods) to ensure that the outlets are managed well by the respective outlet team and functions to the fullest expectations.

• To be demanding and critical when it comes to service standards.

• To ensure that the All outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guests’ needs and requests and service with a smile).

• Create an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Sets a positive example for guest relations.

• Interact with guests to obtain feedback on product quality and service levels.

• Respond to and handles guest problems and complaints.

• Empower employees to provide excellent customer service.

• Ensure employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

F&B Product

• To frequently verify that only fresh products are used in food and beverage preparation and that hygiene standards are in compliance with regulatory requirements.

• To frequently taste food and beverage in all outlets and be demanding and critical when it comes to food and beverage quality and consistency.

• To encourage the Executive Chef to be creative and ensure that he operates well as a key member of the team.

• To encourage creativity among the outlet teams.

• To communicate daily with the Executive Chef to ensure that the buffet displays are of the highest quality and visually appealing.

• To focus on upselling program to optimize revenue in all outlets.

Administration

• To ensure that all departmental operations manual are prepared and updated annually.

• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.

• To conduct monthly Food & Beverage Meeting.

• To ensure that all meetings are well planned, efficient and results oriented.

• To conduct daily operations briefing with all Outlet Managers.

• To ensure that deadlines on all projects are met.

Marketing

• To prepare with the respective outlet teams, a yearly marketing plan for each outlet, which is the basis of the Food & Beverage Annual Marketing Plan.

• To continuously seek ways to assist the outlet management maximize their revenues and profits.

• To monitor and analyze the activities and trend of competitive restaurants and bars.

• To ensure that all outlet management teams are fully aware of market needs and trends and that their products meet these requirements.

• To ensure that a Profit and Loss Analysis is determined before committing to any Food & Beverage Promotion and that all Outlet Managers prepare a post-mortem after each and every promotion.

General

• To understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.

• To report for duty punctually wearing smart attire according to hotel's dress codes and name badge at all times.

• To maintain a high standard of personal appearance and hygiene at all times.

• To maintain a good rapport and working relationship with staff in the outlet and all other departments.

• To attend and contribute to all staff meeting and departmental and hotel training as scheduled and other related activities.

• To undertake any reasonable tasks and secondary duties as assigned by the General Manager.

• To respond to any changes in the F&B Department function as dictated by the hotel.

• To project at all times a positive and motivated attitude and exercise self-control.

• To have a complete understanding of the Hotel's Policies and Procedures.

• To provide a courteous and professional service at all times.

Training and Employee Relations

• To recruit and select and train F&B outlet Managers, Assistant Managers and supervisory employees who are able to work within the guidelines and principles as set out in the Food and Beverage operations manual. To ensure that all employees go through the orientation induction process.

• To ensure that each outlet manager plans and implements effective training programs for their staff with the Training Manager and Departmental Trainers.

• To assist in the building of an efficient team of employees through Multi Skilling, Multi-Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.

• To develop departmental trainers, assign training responsibilities and meet with departmental trainers monthly.

• To conduct yearly performance appraisal and give employees regular feedback on their job performance.

• To ensure that all employees in the F&B Department participate in the Employee Opinion Survey which is conducted annually.

• To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all time.

• To ensure that all employees provide a courteous and professional service at all times.

• To ensure that all employees have a complete understanding of and adhere to the rules and regulations and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.

• To ensure that all annual leave / public holidays is planned effectively so that all leave will be cleared in the current working year.

• To ensure that staff at all levels of the Food & Beverage department is familiar with the Hotel's core values and guiding principles and actively participates in the shared vision of success.

Sales

• Aggressive involves initiation and development of quality leads to ensure growth of banquet sales both in-house and outside catering.

• Develop existing business and solicit new catering business through catering lead generation and catering sales marketing. Solicits new catering customers through traditional and non-traditional sales techniques.

Managing Profitability

• Assist in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

• Create opportunities to upsell during event planning.

• Assist in managing department controllable expenses to achieve or exceed budgeted goals.

Requirement:

• Minimum certificate in Hotel Management or F&B Management.

• Minimum 6 - 8 years in a supervisory role in hotels F&B outlets.

• Preferably attained WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedure certificate.

Premium Hotel Management Pte Ltd

Job Description

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here's what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore

• 6 days' work week (8 hours per day)

• Attractive incentives and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday Leave

Responsibilities:

• Ensure highest standard of cleanliness, order and appearance of the hotel.

• Plan monthly roster for Housekeeping team.

• Assign housekeeping employee their roles and duties; inspect work, etiquette and grooming for conformance and ensure compliant.

• Ensure employee attendances/allowances/incentives are updated for payroll.

• Maintain accurate attendance and leave record of housekeeping employee in HRMS system.

• Assist in the area of employee retention via mentoring, counselling and creating conducive working environment for all employee.

• Supervise, train, and retrain employee, including interns, to prescribed hotel standard.

• Identify high potential employee for career progression.

• Ensure the cleanliness and appropriate supply of rooms or its equivalent according to the standards and procedures set and approved by the hotel management. Eg.monitor forecasted occupancy and ensure adequate manpower to clear all check out rooms by 3 pm and guest rooms by 6 pm.

• Maintain monthly Thorough Cleaning schedule to ensure extra attention-to-detail cleaning is done for all rooms on rotation basis.

• Ensure that the condition of fixtures, fittings and building components are well-maintained.

• Report and follow up with Maintenance team to correct room and public area defects.
  Maintain proper record of activities/events such as Inventory, Rooming Lists, housekeeping/maintenance records.

• Usage of cleaning materials must be monitored and ensure all inventories are adequately stored, recorded and properly maintained.

• Observe, monitor and gather feedbacks from parties concerned to review work processes and propose innovative ideas to improve work efficiency.

• Propose processes on cost saving measures without compromising hotel service standards and ensure successful implementation.

• Attend to guest request and complaints related to housekeeping issues and provide guest with feedback, when necessary.

• Assist the Duty Manager/Front Office Manager/Hotel Manager to disseminate and implement work policies.

• Undertake any reasonable tasks as and when assigned by the management.

Requirements:

• Minimum 3 years’ of relevant experience in the hospitality industry.

• Resourceful, self-motivated, possess a spirit of excellence as well as team player.

• Decision maker and confident.

• Able to motivate employee and lead and guide a team.

• Good interpersonal and communication skills.

• Accountability and dependability.

• Vigilant, quality focus and alert with keen eye for details.

• Service oriented with good personality.

• Able to work shift, weekends and public holidays.

• Able to work independently.
  

AlwaysHired Pte. Ltd.

Job Description

Summary

• 5 days a week. Shift varies.

  AM: 7.30am - 4pm

  PM: 1.30pm - 10pm

• Basic is up to $5500

• Location: Central

Responsibilities

• Ensure that all food prepared in the kitchen meets the certification standards

• Assist in the creation, preparation, and execution of menus for various events, from large banquets to small corporate meetings.

• Supervise food preparation and cooking activities to ensure consistency and high standards of food presentation and flavor.

• Coordinate with the Executive Chef on menu planning, recipe development, and food innovations.

• Collaborate with the banquet and event teams to understand specific event requirements and adjust food production schedules accordingly.

• Oversee the kitchen team during events, ensuring smooth operations, timely food delivery, and quality control, especially during peak times.

• Assist in managing, mentoring, and training junior chefs and kitchen staff, ensuring they understand the food preparation standards and hygiene protocols.

• Ensure the kitchen operates efficiently and that all staff are performing their duties to the highest standard.

• Provide leadership in the absence of the Executive Chef, managing kitchen staff and delegating tasks as needed.

• Ensure that the kitchen adheres to all food safety, hygiene, and regulations, including handling, storing, and preparing ingredients separately.

Requirement

• At least 4-6 years of experience as a chef with experience in banquet and large-scale event catering preferred.

• Excellent cooking and food presentation skills, with attention to detail

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tai Yen Wen(Eunice) 
Registration Number: R22105780

EA Licence No: 24C2293

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities


Operations & Guest Experience

• Manage the daily operation of the spa and wellness areas, ensuring service delivery is consistent, efficient, polished, and aligned with brand standards.
• Maintain a visible floor presence during peak periods, supporting the team, resolving operational issues, and safeguarding a smooth guest flow.
• Oversee treatment room readiness, facility presentation, ambience, cleanliness, hygiene, and safety standards across front- and back-of-house areas.
• Respond to guest feedback and service recovery matters promptly, escalating complex or sensitive issues to the Spa & Wellness Executive Director/ Director where required.
• Monitor consultation standards, treatment delivery, post-treatment care, retail recommendations, and booking accuracy to strengthen the end-to-end guest journey.
• Conduct regular walkthroughs, quality checks, treatment observations, and operational audits, ensuring corrective actions are completed within agreed timelines.
• Support pre-opening readiness checks, soft-opening rehearsals, and operational ramp-up activities to confirm guest areas, equipment, supplies, and service flows are fully prepared.

• Support the Spa & Wellness Executive Director/ Director in managing departmental revenue, expenses, productivity, and cost-control performance against approved targets.
• Review daily revenue, treatment utilisation, therapist productivity, retail conversion, and stock movement, taking practical action to improve performance.
• Manage labour deployment, consumable usage, linen flow, and operating supplies to reduce waste while maintaining service readiness.
• Assist with promotions, treatment packaging, membership activity, and retail initiatives in line with approved commercial plans.
• Contribute operational insights to budgeting, forecasting, menu planning, procurement readiness, and opening ramp-up assumptions.

• Represent the spa and wellness operation professionally during guest-facing activities, internal activations, promotional events, and hotel initiatives.
• Support Sales & Marketing by providing accurate operational information for campaigns, collateral, digital content, and guest communications.
• Ensure retail displays, treatment menus, wellness programming, and promotional touchpoints are current, visually refined, and commercially relevant.
• Build positive relationships with regular guests, members, hotel teams, brand partners, and suppliers to strengthen loyalty and operational collaboration.
• Assist in the implementation of approved wellness programmes, partnerships, launch offers, and seasonal activations.

• Lead assistant managers, supervisors, therapists, receptionists, and attendants in day-to-day operations, ensuring expectations are clear and standards are consistently upheld.
• Support recruitment, onboarding, probation reviews, coaching, and performance follow-up in partnership with the Spa & Wellness Executive Director/ Director and Human Resources.
• Prepare and manage rosters, leave planning, daily deployment, break coverage, and task allocation to maintain appropriate staffing levels and service continuity.
• Reinforce grooming, punctuality, communication, professional conduct, and luxury service behaviours through consistent coaching and timely feedback.
• Address minor conduct or performance matters promptly and fairly, escalating formal disciplinary concerns in accordance with company procedures.
• Conduct daily briefings, service huddles, operational handovers, and team communication routines to promote alignment and accountability.

• Ensure all associates complete mandatory hotel, spa, wellness, hygiene, safety, product, and brand orientation before performing operational duties.
• Work closely with the Spa & Wellness Training Manager to schedule training, monitor attendance, support assessments, and follow up on competency gaps.
• Participate in soft-opening simulations, treatment timing reviews, emergency drills, and operational rehearsals to validate readiness and consistency.
• Maintain a culture of continuous learning by sharing feedback, observing service delivery, and reinforcing updated standards during daily operations.

• Prepare accurate daily, weekly, and monthly operational reports covering revenue, productivity, guest feedback, retail performance, stock, incidents, and maintenance matters.
• Maintain effective booking, POS, cash-handling, commission, stock-control, and inventory processes in accordance with company policies.
• Monitor par levels for professional products, retail items, consumables, amenities, operating supplies, uniforms, and linen to prevent service disruption.
• Maintain updated SOPs, checklists, opening and closing procedures, hygiene logs, risk controls, maintenance records, and incident documentation.
• Provide timely updates to the Spa & Wellness Director on operational risks, resource requirements, guest trends, team matters, and corrective actions.

• Support pre-opening, renovation, refurbishment, and operational-improvement projects by coordinating assigned tasks, timelines, and stakeholder follow-up.
• Assist with the preparation of readiness trackers, snag lists, equipment checks, product lists, room set-up standards, and operational handover documents.
• Coordinate with Engineering, Housekeeping, Procurement, IT, Security, and external vendors to resolve operational issues affecting spa readiness or continuity.
• Support commissioning, testing, preventive-maintenance planning, warranty tracking, and user training for spa equipment and wellness facilities.
• Track assigned project risks, dependencies, and action items, escalating delays or critical concerns to the Spa & Wellness Executive Director.

• Diploma or degree in Hospitality Management, Business Administration, Wellness, or Spa Management
• Professional spa or wellness certifications (e.g., CIDESCO, CIBTAC, ITEC, or equivalent)

• Minimum 8 years of progressive experience within luxury spa, wellness, hospitality, or guest-experience operations
• Minimum 5 years in an assistant manager or manager capacity within a spa and wellness in a luxury establishment
• Practical experience in team leadership, guest relations, and budgeting P&L
• Working knowledge of treatment operations, retail selling, luxury-service expectations and Forbes standards
• Exposure to pre-opening, re-branding or project-readiness activities is an advantage

• Strong operational leadership with the ability to guide teams calmly, clearly, and consistently during busy service periods
• Excellent guest-relations skills, with confidence in resolving concerns professionally and preserving a refined service environment
• Organised, detail-oriented, and commercially aware, with the ability to monitor KPIs, rosters, stock, reporting, and service standards
• Collaborative communication style, with the ability to work effectively with the Spa & Wellness Director, hotel departments, brand partners, and suppliers
• Professional presence, discretion, composure, and a genuine commitment to luxury wellness, guest care, and team development
• Operational flexibility to work weekends, public holidays, early shifts, late shifts, and rotating rosters as required by business needs

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Jaan

Summary of Responsibilities:

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.

• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.

• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.

• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.

• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.

• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.

• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.

• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.

• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.

• Foster a culture of accountability, teamwork and continuous learning.

Qualifications:

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.

• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.

• Passion for delivering exceptional guest experiences and luxury service standards.

• Strong leadership, coaching and team development capabilities.

• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.

• Highly organized, detail-oriented and able to thrive in a fast-paced environment.

• Strong problem-solving, decision-making and conflict resolution skills.

• Commercially aware with an understanding of operational and financial performance.

• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

CONRAD SINGAPORE MARINA BAY

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. As an Assistant Director of Sales, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As Assistant Director of Sales, you are responsible for working closely with Director of Sales to drive accommodation business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

Luxury Consortia Management
•    Develop and maintain strong relationships with luxury consortia partners
•    Negotiate annual consortia agreements, preferred partnerships, and marketing collaborations. 
•    Ensure optimal visibility across advisor platforms, luxury travel portals, and partner campaigns. 
•    Execute consortia promotions, advisor engagement initiatives, and luxury sales activations.

Tour & Travel Sales
•    Manage relationships with tour operators, wholesalers, destination management companies (DMCs), and retail travel agencies. 
•    Identify and secure new business opportunities within domestic and international leisure markets. 
•    Contract and negotiate group series and leisure groups
•    Develop seasonal packages, promotions, and tactical offers for travel partners. 
•    Conduct sales calls, presentations, workshops, and product training for travel partners.

Revenue & Business Development
•    Achieve and exceed revenue, room night, and market share targets. 
•    Develop and execute annual sales plans and account strategies for consortia and tour & travel segments. 
•    Monitor booking trends, production reports, and competitive market intelligence. 
•    Analyze account performance and implement corrective action plans when necessary.

Relationship Management
•    Build long-term partnerships with key travel advisors, agency owners, tour operators, and industry stakeholders. 
•    Organize and host familiarization (FAM) trips, site inspections, networking events, and client entertainment. 
•    Represent the hotel or brand at trade shows, roadshows, sales missions, and industry events.

Cross-Functional Collaboration
•    Work closely with Revenue Management, Marketing, Reservations, and Operations teams to align business strategies. 
•    Coordinate promotional campaigns, digital marketing initiatives, and partner communications. 
•    Ensure smooth execution of contracted business and exceptional guest experiences.

Reporting & Administration
•    Maintain accurate account records, sales activities, and pipeline updates within CRM systems. 
•    Prepare weekly, monthly, and quarterly sales reports, forecasts, and budget updates. 
•    Track ROI on consortia partnerships, travel campaigns, and trade events.
•    Excellent communication skills
•    High level of IT skills, including Excel, PowerPoint, and Word
•    Proactive approach to meeting deadlines
•    Excellent organizational and administration skills
•    Previous experience in a sales role

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Business, or related field
• Minimum 5 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

iO Italian Osteria

iO Italian Osteria

Job Description

About the role

We are looking for an experienced Chef de Partie / Sous Chef to join our dynamic team at Etna Italian Restaurant located in the Duxton Road. In this full-time role, you will be responsible for assisting a section of the kitchen, ensuring the delivery of high-quality, authentic Italian cuisine to our discerning customers.

What you'll be doing

• Overseeing the day-to-day operations of your assigned kitchen section, ensuring efficient workflow and consistently high standards of food preparation and presentation

• Maintain a skilled and motivated team 

• Ensuring strict adherence to health, safety, and hygiene regulations

• Collaborating with the front-of-house team to deliver exceptional customer service

• Participating in inventory management and cost control initiatives

• 6 days work week

What we're looking for

• Minimum 3-5 years' experience as a Chef de Partie or Jnr Sous Chef in a reputable Italian or fine-dining restaurant

• Exceptional knowledge of Italian cuisine and a passion for using high-quality, fresh ingredients

• Strong leadership skills and the ability to effectively manage and motivate a team

• Excellent time management, problem-solving, and attention to detail

• Flexible and able to work in a fast-paced, high-pressure environment

What we offer

At ETNA we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive healthcare and dentalcare reimbursement

• Opportunities for career advancement and professional development

• Subsidized meals and a staff discount on our menu items

• Uniform and shoe wear allowance

• 18 Days Annual Leave, annual Loyalty increment. 

About us

ETNA Italian Restaurant is a renowned Italian restaurant that has been delighting discerning diners in Singapore for over two decade. We are passionate about delivering authentic, high-quality Italian cuisine in a warm and inviting atmosphere. Our commitment to excellence, creativity, and exceptional customer service has earned us a reputation as one of the top Italian dining destinations in the region.

If you are a talented and experienced chef with a deep appreciation for Italian cuisine, we invite you to apply for this exciting opportunity to join our team. Apply now and be a part of our continued success.

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

Job Description

Job Description

• Assist to oversee and manage selected outlet’s chief chefs and kitchen staffs
• Assist on recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Senior Front Office Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Assist the Senior Front Office Manager/ Front Office Manager to oversee the daily operations of the Front Office.

• Lead, supervise, and motivate Front Office staff, including conducting daily briefings, monitoring grooming standards, and providing training and coaching.

• Deliver exceptional guest experiences by handling guest feedback, complaints, requests, and VIP arrangements professionally and promptly.

• Coordinate room allocations, VIP arrivals, group check-ins, amenities, and special requests to ensure guest satisfaction.

• Conduct regular inspections of guest rooms, public areas, and hotel facilities to maintain service, cleanliness, and safety standards.

• Handle emergency situations, guest incidents, security matters, and fire & safety procedures in accordance with hotel policies.

• Support revenue generation through room upselling, promotion of hotel facilities, and enhancing overall guest engagement.

Requirements

• Minimum 3 years of relevant experience in similar capacity.

• Diploma or Degree in Hospitality, Hotel Management, Tourism, or a related field.

• Excellent communication and interpersonal skills with a guest-centric mindset.

• Ability to handle guest complaints and operational challenges effectively under pressure.

• Able to perform shift work, including weekends, public holidays, and night shifts when required.

• Strong knowledge of hotel operations, guest service standards, and safety procedures.

For more information, please visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for a Assistant Front Office Manager who is able to support the Front Office Manager to ensure service and operations standards are met and continually improved. Manage staffing in the Front Office department to maximize operations efficiency and guest satisfaction..

Responsibilities include, but are not limited to:

• Ensure that credit policies and procedures are followed

• Liaise with Housekeeping Department to uphold "Room Ready on Arrival” policy

• Coordinate between and provides direction to all Front Office sections

• Maintain inter-departmental relationships to ensure seamless customer service

• Draw up duty roster for the concierge team

• Prepare for and conduct shift briefing

• Ensure that front office team are performing their required duties to hotel's standards and properly groomed

• Guide and drive Front Office team to uphold guest service standards

• Ensure that credit policies and procedures are followed

• Monitor traces and ensure they are completed

• Maintain and improve process in Front Office to ensure maximum guest satisfaction

• Manage front office operations to ensure smooth operations and high guest satisfaction

What We Need From You

3 years experience in the front office, with at least 1 year at the managerial level. Knowledge of operating Opera PMS, revenue management and inventory allocation concepts are desirable.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to read, write and communicate in English

• Excellent communication, coordination, team management and problem-solving skills

• Computer literate

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for a Duty Manager who is hands-on, worldly in their outlook and performs with flair; someone who knows what it takes to create memorable experiences for our guests.

Candidates with greater experience may be considered for a senior position.

Responsibilities include, but are not limited to:

• Monitor and manage inventory to ensure occupancy reaches at least 95% every day

• Analyze rate variance report to ensure revenue control policies are in place

• Check on the accuracy of data and reservations on Opera PMS

• Monitor the credit balance of guests to ensure outstanding balances are kept below the stipulated amount

• Prepare for and conduct shift briefing

• Liaise with Housekeeping to monitor the statuses of OOO and OOS rooms to update the reception team on room types availabilities

• Clarify discrepancies on Discrepancy Report with the relevant departments

• Prepare Our Guest Today report using Manager's report from Opera PMS. Present during Morning Meeting

• Prepare and run End of Day night audit using Opera PMS system. Coordinate with relevant departments before and after closing to ensure smooth operations

• Conduct hotel inspection using checklist to ensure physical condition of all parts of hotel is well-maintained

• Handle guests complaints

• Handle incidents and record them into DM log

What We Need From You

3 years experience in the front office, with at least 1 year at the supervisory level. Knowledge of operating Opera PMS, revenue management and inventory allocation concepts are desirable.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to read, write and communicate in English

• Excellent communication, coordination, team management and problem-solving skills

• Computer literate

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Marriott International

Job Description

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Foster positive thinking and motivation within all Food and Beverage kitchens by giving active assistance and advice on more effective ways of running the kitchens.

• Plan in conjunction with the superior activities, promotions, menu implementations according to the annual marketing plans.

• Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned.

• Ensure that positive working relations with non-Food and Beverage departments are fostered giving cooperation at all times.

• Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.

• Assist the superior in compiling the annual marketing plans and budgets.

• Ensure disciplinary and grievance procedures are properly adhered to and followed.

• Be constantly aware of customers expectations and ever changing needs.

• Be responsible for and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils in the assigned section.

• Find ways to improve the efficiency of the operations, which will benefit our clients.

• Assist the superior in constantly finding ways to further improve the Food cost through strategic purchasing, without negatively affecting pre- determined quality standards.

• Constantly strive to reduce energy consumption through awareness campaigns within all kitchens.

• Co-operate with and drive forward the implementations of minimum operating standards in all Food and Beverage kitchens through close follow up with outlet Managers.

• Complete staff appraisals in a timely manner, if required.

• Complete detailed checks of the entire Food and Beverage operation during all service periods taking necessary actions to correct any deviation from quality standards.

• Conduct weekly inspections of kitchens and restaurants with minuted follow-ups.

• Plan, co-ordinate and supervise all menu implementations in a timely manner as well as proper documentation of the former.

• Assist in the preparation and control of daily and weekly market lists.

• Observe operational standards and difficulties and follow these up with the superior.

Requirements

• Completion of GCE ‘O’; or minimum of three years related experience and/or training; or equivalent combination of education and experience.

• Experience in Mediterranean cuisine is an added advantage.

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose

As a Deputy Manager, International Sales, you should possess strong knowledge of the tourism industry. You will manage and lead the South Asia, Middle East and Long-haul teams to develop the sales pipeline, drive island visitorship and revenue. You will also work closely with the team to develop and execute successful co-marketing campaigns with trade partners and stakeholders.

You should be confident in communicating effectively with clients to understand their needs, while leveraging internal resources to achieve assigned objectives and sustain business growth.

Key Responsibilities

• Support the Unit Head in executing strategies to achieve visitorship and revenue growth

• Guide and support team members on strategy, implementation, market performance, and achieving budget, forecast and optimal business mix targets

• Develop and implement effective sales programmes to increase awareness and position Sentosa as a destination

• Build strong relationships and communicate effectively with internal and external stakeholders to achieve shared objectives

• Identify and solicit new and existing accounts to exceed visitorship and revenue targets through calls, meetings, and site inspections (where required)

• Prospect and grow the account portfolio, manage incoming leads, and close sales through all Sentosa sales platforms, including the B2B portal

• Organise and participate in industry trade shows, travel functions and business events

• Plan and conduct familiarisation trips and site inspections for clients (e.g. travel agents, event planners/organisers, destination management companies)

• Plan, execute and follow up on sales trips, roadshows and trade shows in assigned markets

• Prepare and deliver presentations on Sentosa’s products and services

• Prepare business papers, trip reports and presentations

• Present effectively to senior management and large audiences

• Strengthen product marketing presence to increase awareness and visibility

• Prepare contracts and proposals to formalise agreements with clients

• Liaise with travel trade partners, wholesalers, agents, and media on cooperative marketing programmes and promotional opportunities

• Identify business trends and marketing opportunities to enhance Sentosa’s brand positioning and performance

• Develop and implement quarterly action plans aligned with market insights and long-term strategies

• Utilise relevant systems and tools to track, manage and follow up on accounts proactively

• Provide market insights through weekly, monthly, quarterly and annual reports, as well as trip reports

Requirements

• Degree in Sales, Marketing or Business Administration

• 5 years’ experience in a related tourism or travel industry, with a proven sales track record

• Experience in preparing proposal of itinerary for leisure travel and group contracts

• Strong organisational skills with excellent follow-up ability

• Numerate with strong analytical capabilities

• Excellent communication and interpersonal skills (both written and spoken English and Chinese)

• Strong analytical skills to interpret business indicators and competitive trends

• Proven ability to work both independently and as part of a team

• Ability to travel and work on weekends and public holidays where required

• Positive attitude, self-motivated and results-driven

Commonwealth Concepts Pte. Ltd.

Commonwealth Concepts is a Singapore-based food & beverage group with over 15 unique and specialised brands under its wings. The group manages a spectrum of successful concepts spanning from fine dining restaurants like Bedrock and Fat Cow, to cafe & bistro such as The Marmalade Pantry, Kinki Restaurant + Bar and Oriole Coffee + Bar, to quick service restaurants like PastaMania and Kraftwich, and CIN CIN bar. Whilst serving different needs in our culinary landscape, each concept is conceived and actualised with the core vision of building brands that nourish the world. At Commonwealth Concepts, our passion for food is at the heart of the business. We continuously push boundaries in innovation to create new and modern concepts and amalgamating resources, and platforms to provide the best for our customers. Watch our corporate video here: https://www.linkedin.com/feed/update/urn:li:activity:6904703439339704320

Job Description

What you’ll be doing

• Must have relevant work experience in Japanese Cuisines. 

• Ensure the quality of the food items

• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist in a timely manner

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model

• Fast Career Promotion to Sous Chef.

Benefits:

• $4000 Sign-on Bonus

• Incentives

• 5-day work week

• Medical Benefits

• Company insurance 

• Free Staff Meals

• Dental Benefits

• Fast track career progression

• Career development and growth opportunities

• Comprehensive medical and flexible benefits
   

Sorry, No Quota.
 

Job Requirements:

• Must have relevant work experience in Japanese Cuisines 

• Enjoy cooking and willingness to learn

• Willing to work on weekends and public holidays

• Must be willing to work permanently at one of these location: Sentosa Imbiah Station

Marriott International

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Takagi Ramen Pte Ltd

Takagi Ramen, founded in 2015, is a rapidly growing F&B brand focused on serving affordable and quality Japanese ramen. The company currently operates 13 outlets across Singapore, 9 of which are open 24 hours, offering customers convenient and satisfying ramen anytime of the day. With a clear growth strategy, Takagi Ramen continues to expand its presence as it works towards becoming Singapore’s market leader in affordable Japanese ramen.

Job Description

A Brief Introduction of Takagi Ramen

Takagi Ramen is a growing F&B chain with 13 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen. As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.

Job Summary:

The Restaurant Manager oversees the daily operations of a restaurant, ensuring that everything runs smoothly while maintaining high standards of customer service, food quality, and operational efficiency. This role is responsible for managing staff, handling budgets, ensuring compliance with health and safety regulations, and creating a positive dining experience for guests. The Restaurant Manager also plays a key role in maximizing profitability, managing inventory, and leading the team to meet organizational goals.

Roles and Responsibilities:

Job Description:

• Manages the outlet’s operations while ensuring adherence to health and safety regulations, food handling protocols, and hygiene standards.

• Encourages and supports staff while promoting open and effective communication between the team and management.

• Plans and manages staff scheduling and shift arrangements.

• Ensures a high level of customer satisfaction by addressing and resolving customer complaints promptly and effectively.

• Manages and monitors inventory to ensure adequate stock levels are maintained.

• Prepares and submits daily sales reports. 

Job Requirement:

• Minimum 2 years of experience in Food & Beverage industry

• Strong supervisory and leadership skills

• Excellent interpersonal skills with a focus on customer service

• Familiarity with food handling, safety, and other restaurant guidelines

• Singaporeans/PRs

• Preferably able to start work immediately

Benefits:

• Monthly Incentive Bonus

• Joining Bonus ($1000) (Full Time Only)

• Flexible Working Hours

• Staff Discount

• Staff Meal

• Medical Benefits

• Career Advancement Opportunities

• Annual Leave

Island-wide Locations:

1. Jurong West

2. One-North

3. Redhill

4. Dhoby Ghaut

5. Woodlands

6. Yishun

7. Ang Mo Kio

8. Yew Tee Point

9. Simei

10. Downtown East

11. Hougang

12. Bedok

13. Sengkang 

We're now hiring a Restaurant Manager to join our growing team. If you're excited to be part of a winning team, Takagi Ramen is an excellent place to get ahead. Apply today!

Don’t miss out this great opportunity! Contact our friendly HR: 98•• •975 / 92•• •413

ELITEZ SECURITY PTE. LTD.

Job Description

Job Summary

The Sous Chef supports the Head Chef in managing daily kitchen and back-of-house operations, including menu planning, cost control, staff supervision, administration, and maintaining hygiene and safety standards. The role ensures smooth workflow, consistent food quality, and adherence to company procedures and regulatory requirements.

• Assist in overseeing daily food production and overall kitchen operations to ensure smooth service.
• Support manpower planning and maintain effective communication with the kitchen team to ensure efficient workflow.
• Ensure food served meets quality, taste, nutrition, and safety standards.
• Assist in planning and executing monthly rotating menus, special promotions, and banquet menus in collaboration with the Head Chef/Unit Manager.
• Address and follow up on customer feedback regarding food quality and kitchen services, ensuring service recovery where needed.
• Coordinate with F&B teams for daily and weekly banquet or event requirements.
• Ensure all services and operations comply with in-house, corporate, and regulatory standards.
• Assist with administrative tasks such as submitting inventory, cost control, and operational reports.
• Prepare and submit HR-related documentation (e.g., attendance, leave, timecards) for kitchen staff to the reporting manager.
• Attend service or operational meetings and contribute to improving overall service levels.
• Assist in staff training, development, and performance evaluations.
• Ensure safe and proper usage of all kitchen and cleaning equipment; report faulty equipment promptly.
• Uphold and enhance hygiene, workplace safety, and food safety standards for both front-of-house and back-of-house operations.
• Ensure accurate recording of food sampling logs, daily cooking core temperatures, and refrigerator/chiller temperature logs.
• Support Head Chef and management during visits from other departments (e.g., HR, Purchasing, Finance, SEQ).
• Perform any other duties assigned by the Head Chef, client, or management to support operational needs.

• Minimum 4-5 years of relevant experience in a professional kitchen environment, preferably in a supervisory role.
• Strong verbal and written communication skills to ensure effective teamwork and clear instructions.
• Good organizational skills, with the ability to prioritize and coordinate workflows in a fast-paced environment.
• Strong interpersonal and people management skills to work effectively with staff at all levels and handle customer interactions professionally.
• Ability to understand menu planning, food costing, and kitchen operations within organizational objectives.
• Strong customer service orientation with the ability to respond professionally to feedback.
• Team player with leadership qualities and a commitment to maintaining high culinary standards.
• Knowledge of food hygiene, safety regulations, and adherence to company and regulatory requirements.

Marriott International

Job Description

Marriott International

Job Description

Shan You

Shan You is a Social Service Agency founded in 1995 to provide mental health and social care services to the community. Shan You Counselling Centre provides professional counselling to youths, adults, couples, and families. Our clients present with a wide range of mental health, relationship, and other issues. Our counselling services are accessible and affordable to all in the community, regardless of race, religion, and nationality. We seek to empower persons with mental health and other challenges to recover and live well.

Job Description

The Executive Director will provide visionary leadership and strategic direction for the charity, ensuring alignment with its mission and values. This role is responsible for driving the organisation’s growth, enhancing programme effectiveness, strengthening governance, fostering stakeholder engagement, and ensuring financial sustainability. The ideal candidate is a dynamic and purpose-driven leader with a strong passion for social impact, exceptional organisational skills, and the ability to inspire andlead high-performing teams. The Executive Director will have direct oversight of the Heads of Department (HODs) for the following functions:

• Counselling–Clinical Services and Counselling–Funded Programmes
• Community Partnership
• Corporate Services
• Wellness Community
• Professional Training

Key Responsibilities Areas

Drive Corporate Development

• Strengthen the Centre’s corporate development by aligning organizational growth with strategic priorities.
• Build a strong and credible corporate image through effective public relations strategies, high-quality publicity materials, and the delivery of innovative, high-impact services and programmes.
• Formulate and implement long-term strategies, including resource planning and organizational development, to support the Centre’s expansion, such as the establishment of new branches across Singapore or forming strategic alliances with other agencies.
• Develop and implement innovative strategies to ensure the Centre’s financial sustainability and long-term viability.

Manage Funds and Donations

• Actively lead and support the planning and execution of all fundraising initiatives and campaigns.
• Strengthen the Centre’s visibility and reputation to attract support from corporations, foundations, and institutions for targeted charitable projects.
• Ensure responsible and transparent allocation of donated and subsidized funds to maximize impact, reach, and benefits for the widest possible group of service recipients.

Drive programme effectiveness and efficacy

• Facilitate and participate in the Centre’s Management Committee meetings.
• Initiate and plan the development and implementation of programmes and administrative procedures congruent with the goals of the Centre.
• Undertake periodic review of programmes implemented to ensure their effectiveness and efficacy.
• Prepare regular progress and performance reports of the Centre for discussion at the Management Committee and sub-committees.
• Based on the above reports, to make recommendations regarding programme development and implementation for enhancing the Centre’s effectiveness and efficacy.

Manage community outreach and stakeholder network

• · Responsible for submission of reports, and respond to all correspondence and requests for information from government bodies and regulatory agencies.
• Represent the Centre in engagements with government agencies and the media, providing appropriate feedback, insights, and perspectives as required.
• Strengthen and expand networks with the social service sector, government bodies, and grassroots organizations to build partnerships and secure support for the Centre’s initiatives.
• Actively engage with external agencies in the social service and community sectors to foster collaboration and shared impact

Manage personnel and accounts

• Train, supervise and organize the career development of the staff of the Centre.
• Assist staff to draw up work objectives that are congruent with our vision, mission and goals and to gauge the efficacy of staff members’ efforts through a system of appraisal.
• Attend conferences, seminars, networking meeting and workshops and to share information and expertise gained with other staff members.
• Prepare a yearly budget of the Centre to be submitted to the Management Committee.
• Recommend and implement personnel and financial policies decided by the Management Committee
• Monitor, control and to ensure that the operating expenses of the Centre are within approved budget limits
• Conduct regular monthly meetings with all staff to facilitate open communication, operational updates and team alignment

Requirements

• At least 5 years of experience with the Social Services Sector with at least 15 years of senior management experience in a medium sized social service organization or equivalent
• Bachelor’s degree, preferably in Business Administration or any other related field

Other Requirements

• Good understanding of the social service profession/sector
• Must possess strategic agility to create a compelling vision for the organization, devise short-term and long-term goals and ensure all organizational activities and decisions are in line with the vision
• Must demonstrate experience in management, administration and human resources, sound understanding of governance principles, financial skills including budget creation
• Excellent communication, interpersonal, organizational & project management skills.
• Act as brand ambassadors of the Shan You brand with clients
• Displays integrity and model behaviour, develops people and builds teams, deals effectively with issues that arises

Please note that only shortlisted candidates will be contacted.

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.

Job Description

Rooms Operations Manager (Night)

The Rooms Operations Manager (Night) oversees the night shift operations of the front office to ensure the smooth delivery of exceptional services to all hotel guests.

Reporting to the Front Office Manager, the incumbent will be responsible to:-

• Direct and supervise all hotel operations during the night shift, ensuring seamless service delivery and adherence to established brand standards

• Handle guest check-in and check-out at the reception and serve as the primary point of contact for guests during the night, providing a welcoming, helpful, and professional presence

• Coordinate effectively with Front Office, Housekeeping, Engineering, Security, and other departments to ensure smooth operations and guest satisfaction

• Efficiently follow up on guest complaints and take immediate corrective action as needed

• Oversee and manage guest arrivals and departures, including VIPs, walk-ins, and groups, ensuring all special requests and allocations are handled accurately

• Ensure accurate completion of daily room audit reports and preparation of daily summary reports in a timely manner

• Oversee all reception and cashiering procedures, including vouchers, billing instructions, deposits, and rebates, to minimize errors and bad debts

• Run night audit procedures

• Conduct daily inspections and maintain cleanliness of all hotel facilities

• Be fully familiar with hotel emergency procedures and lead emergency evacuations, providing calm and reassuring assistance to guests and employees until senior management arrives

• Coordinate with Security on any medical assistance, criminal acts, or suspicious guest activities

• Complete a full handover between shifts by communicating directly through detailed handover reports in the DM file and email

• Ensure all hotel policies, procedures, and standards are consistently maintained

Requirements

• At least 2 years’ of working experience in a similar capacity within the hospitality industry

• Diploma in Hotel Management or equivalent

• Strong problem-solving and analytical skills

• Customer service-oriented with the ability to handle challenging situations professionally

• Flexibility to work overnight shifts, including weekends and public holidays

• Familiarity with hotel property management systems (PMS) is highly advantageous

• Preferably familiar with emergency procedures, security protocols, and guest service standards

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Any other duties/tasks as requested by management.

AM I ADDICTED PTE. LTD.

Job Description

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

AM I ADDICTED PTE. LTD.

Job Description

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Private Advertiser

Job Description

We are seeking a dynamic and experienced General Manager / Secretary to oversee all aspects of the Club’s operations, ensuring compliance with established policies while fostering strong and collaborative relationships with the Management Committee, members, guest, employees, community partners, government agencies, and industry stakeholders.

The successful candidate will assume overall responsibility for strategic execution, organisational performance, regulatory compliance, and stakeholder engagement. The General Manager / Secretary will translate the Management Committee’s policies and strategic priorities into actionable operational plans, strengthen internal capabilities, optimize resources, and continuously enhance membership value and service excellence.

This appointment carries full financial stewardship and legal responsibility of the Club’s functions and operations. The successful candidate will cultivate constructive partnerships across key stakeholders to uphold the Club’s reputation and ensure its long-term sustainability and growth.

Key Responsibilities:

• Ensure compliance with policies established by the Management Committee (MC) and oversee their effective execution across the Club. Develop, implement, and monitor policies, procedures, and internal controls.

• Provide strategic leadership by setting financial and operational guidelines, including preparation of capital budgets in accordance with the budget calendar. Review monthly financial statements and implement timely corrective actions where necessary.

• Develop and execute the Club’s long-term strategic plan and annual business plan, with strong emphasis on revenue growth, operational efficiency, and sustainability.

• Drive marketing and membership initiatives to enhance membership value and promote Club facilities, programs, and services.

• Oversee all operational departments to ensure efficiency, service excellence, and compliance with sanitation, food safety, licensing, and regulatory standards.

• Advise the President, Management Committee, and sub-committees on matters relating to construction, renovation, maintenance, procurement, capital expenditure, and service contracts.

• Analyze financial performance, manage cash flow, safeguard assets, and review income and expenditure against targets, making recommendations for improvement.

• Maintain professional engagement with the Club Managers Association and relevant industry bodies; participate in conferences and forums to stay updated on industry developments.

• Fulfil all statutory duties as Secretary under the Societies Act, including filing annual returns with the Registry of Societies and preparing annual reports and financial statements.

Job Requirements:

• Degree or Master’s in Business Management, or related discipline,

• Proven leadership experience in Club, Hospitality, Food & Beverage, Sports, Lifestyle, or Leisure industries.

• Strong understanding of financial management, accounting principles, and budget oversight.

• Ability to align IT initiatives with business objectives and drive operational improvements.

• Proactive, hands-on leader with strategic vision and commitment to operational excellence.

• Meticulous with financial data and strong analytical capabilities.

• Excellent interpersonal, communication and stakeholder management skills.

• Service-oriented, results-driven and a collaborative team player.

Candidates who have served in senior leadership or deputy leadership roles within club or hospitality, F&B, sports, lifestyle and leisure work environments are welcome to apply.

Strumms Holding Pte Ltd

We celebrate you.

Job Description

Ipanema World Music Bar is looking for a dynamic Assistant Bar Manager to support daily operations and keep the energy high behind the bar.

You’ll work closely with the Bar Manager to lead the team, maintain top-quality drinks, and deliver a standout guest experience that matches our music-driven vibe.

Responsibilities:

• Support daily bar operations and ensure smooth service flow

• Assist the Manager in managing the outlet’s budget, including revenue, labour costs, and profitability

• Lead and motivate the team to deliver fast, friendly, and high-quality service

• Ensure drink quality, consistency, and adherence to standards

• Conduct inventory checks, control stock levels, and assist with ordering

• Coordinate with the operations team on promotions and drive effective upselling

• Handle guest feedback promptly and provide efficient, courteous service

• Assist with scheduling, training, and step up to lead in the Manager’s absence

What we’re looking for:

• Strong leadership with a hands-on attitude

• Excellent communication and interpersonal skills

• Able to stay composed in a fast-paced environment

• Detail-oriented with a focus on quality and consistency

• Good knowledge of cocktails, spirits, and industry trends

Requirements:

• Minimum “O” Level with good command of English

• Bartending experience required

• Supervisory or assistant management experience preferred

Perks:

• Competitive salary and performance bonuses  to recognize and reward your hard work and dedication.

• Employee discounts on food & drinks

Job Type: Full Time
Salary: SGD 2800 – 3200

Ready to take the next step in your bar career? Send us your resume and join our fun-loving team!

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Sushi-Tei Pte Ltd

Sushi Tei – Where pristine culinary skills and incisive expertise with an innate appreciation of nature come together to inspire and enhance the experience of true Japanese dining.

Job Description

• Oversee daily kitchen operation and ensure smooth running.
• Assist in interviewing kitchen rank and file.
• Provide guidance, coaching and training to all rank and file.
• Plan and update of weekly work schedule.
• Ensure that all ingredients, sauces and pre-prepared sauces are sufficient and fresh.
• Adhere to SOP on preparation of food and provide guidance and training to rank & file staff
• Ensure hygiene, cleanliness and safety of the counters/cooked food stations at all times.
• Perform stock count for monthly closing inventory.
• Maintain and adhere to 5S standards.
• To attend to emergency request (risk assessment).
• Perform other duties as assigned by superior.

* Only Singaporeans

* Preferably have experience as Kitchen Manager in Japanese Restaurant

Sushi-Tei Pte Ltd

Sushi Tei – Where pristine culinary skills and incisive expertise with an innate appreciation of nature come together to inspire and enhance the experience of true Japanese dining.

Job Description

• Responsible for efficiency and profitability functions of all phases of the restaurant.
• Work closely with the Management and Group Kitchen Manager and Kitchen Manager
• in reviewing of menus and highlighting popular dishes, as well as eliminating less popular dishes.
• Carry out Food and Beverage-related projects assigned.
• Review competitors’ sales promotions and discuss with Group Kitchen Manager
• and Kitchen Manager on new popular items served in other restaurants.
• Feedback to management on operation requirements, setbacks, sales and
• general progress of operations.
• Perform confirmation and annual appraisal for all rank and file.
• Ensure that all levels of staff are informed of new special promotions or new items
• in menu.
• Ensure smooth operations and services at the restaurant and enforce discipline.
• Handle all feedback pertaining to the restaurant and highlight to management.
• Responsible for safekeeping and banking in of daily sales.
• Maintain and adhere to 5S standards.

ALAHDIN PRIVATE LIMITED

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

On behalf of our client, we are seeking an experienced and motivated Assistant Manager, Housekeeping to oversee housekeeping and hospitality support services within a healthcare setting. This role is responsible for managing service partners, ensuring contractual compliance, driving operational excellence, and maintaining high standards of cleanliness, safety, and customer satisfaction.

This is an excellent opportunity for individuals with experience in hospitality, facilities management, contract management, or healthcare support services who are passionate about service quality and continuous improvement.

Key Responsibilities

• Manage and monitor outsourced service providers to ensure compliance with contractual obligations, service standards, and audit requirements.

• Review and validate vendor performance reports, KPIs, and supporting documentation.

• Conduct regular audits, inspections, and service quality assessments.

• Partner with vendors to address operational challenges and implement service improvements.

• Ensure all contract administration processes and records are properly maintained.

• Oversee daily housekeeping and hospitality-related operations to ensure smooth service delivery.

• Respond to operational issues and coordinate timely resolution with relevant stakeholders.

• Ensure compliance with workplace safety regulations and business continuity requirements.

• Manage inventory, equipment, and operational assets where applicable.

• Support procurement activities, purchase requests, and budget monitoring.

• Build strong relationships with internal stakeholders and service partners.

• Support annual budgeting and expenditure tracking exercises.

• Verify billing and ensure adherence to contractual terms.

• Lead or participate in operational improvement initiatives and projects.

• Provide guidance and support to supervisors and service partners to drive service excellence.

Requirements

• Degree in Hospitality Management, Facilities Management, Healthcare Administration, Contract Management, Horticulture, or a related discipline.

• Relevant experience in hospitality operations, facilities management, healthcare support services, contract management, or vendor management.

• Strong leadership and stakeholder management skills.

• Excellent communication, interpersonal, and report-writing abilities.

• Analytical, meticulous, and able to manage multiple priorities effectively.

• Proven ability to drive operational improvements and manage projects.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret only short-listed candidate will be notified.

Registration No: R22110663 / Phua Qiu Ru / EA Licence No: 12C6253

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Duty Manager assists the Front Office Manager to supervise the day-to-day operations of the Concierge service, Bell service and Front Desk Reception.

Our Expectations:

• Oversee and is responsible for the pre arrival, arrival, and post arrival of room guest.

• Attend to guests' request and queries promptly and professionally.  Handle all guests’ feedback with tact and diplomacy.

• Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service. 

• Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.

• Conduct audit on core functions and practices to ensure that all quality standards are compile.

• Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task.

• Prepare reports and daily logs, highlighting key operational issues to Management.

• Induct and train all new Associates in their respective areas of work

• Identify training needs and work closely with Learning & Development Manager to identify training opportunities.

We are looking for a go-getter with a guest-oriented personality and have at least 2 years of experience in a similar capacity in the hospitality industry. You must be nimble and be able to think on your feet while managing conflicts and guests' feedback and requests.  If you have an eye for detail and is excellent with time keeping and multi-tasking coupled with good working knowledge of OPERA Cloud, write in to us to have a chat!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Private Advertiser

Job Description

About the role

Run the show at our boutique 43-room hotel. You will lead a small team across front desk and housekeeping, ensuring every guest feels welcomed and well cared for. This is a hands-on role—greeting guests, inspecting rooms, solving problems, and motivating your team. No revenue or marketing duties—just operations and guest service.

Key responsibilities

• Welcome guests and manage check-in, check-out, and room assignments.

• Handle reservation enquiries via phone, email, and online platforms.

• Answer guest questions and provide local recommendations.

• Manage early arrivals, late departures, room changes, and special requests.

• Handle guest complaints promptly and professionally.

• Supervise and support front desk staff; maintain a professional and friendly atmosphere.

• Plan daily room cleaning schedules and inspect rooms to ensure cleanliness standards.

• Manage inventory of linens, toiletries, and cleaning supplies—reorder when needed.

• Recruit, train, and manage front desk and housekeeping staff.

• Create work schedules and manage attendance and leave requests.

About you

• At least 2–3 years of supervisory or managerial experience in a hotel. Boutique hotel experience is a plus.

• Diploma or Degree in Hotel Management or equivalent.

• Strong leadership, communication, and interpersonal skills.

• Excellent organisational, time-management, and multitasking abilities.

• Positive, solution-oriented mindset with clear and concise communication skills.

• Proficient in hotel Property Management Systems (PMS) and general IT.

• Good command of spoken and written English. Additional languages are an advantage.

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

Job Summary 

The Assistant Reservation / Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Assist in the management of the Club's reservation systems and online booking platforms, ensuring accurate and timely processing of reservations.

• Monitor daily reservation levels and support efforts to optimise bookings and maximise participation in Club events and activities.

• Coordinate reservation information with relevant departments to ensure smooth operations and service delivery.

• Maintain accurate reservation records and ensure all booking procedures and standards are consistently followed.

• Manage, accept and confirm reservations while supporting table allocation and booking optimisation.

• Handle member and guest enquiries, special requests and reservation-related concerns in a professional and timely manner.

• Assist in resolving guest complaints and service recovery relating to reservations and bookings.

• Support the training, coaching and supervision of the Reservations team to ensure service standards and departmental objectives are achieved.

• Ensure reservation systems are maintained accurately, including guest profiles, booking details and table inventory.

• Prepare reservation reports and assist in analysing booking trends and demand patterns to support operational planning.

• Support the Manager in implementing departmental initiatives, policies and service improvements.

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

• Responding to guests needs and anticipating their unstated ones.

• Make our members feel welcome.

• Implementing plans to improve member’s satisfaction.

• Assisting with member and guest’s queries/disputes.

• Provide excellent customer service skill.

• Actively listen to and resolve complaints.

• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

• Monitor guest feedback and reviews to identify areas for improvement.

• Develop and implement strategies to improve overall member and guest satisfaction.

• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

• Expect and react promptly to member and guests' requirements and inquires.

• Any other job duties as assigned by the management.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in coordination with the security department.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree or Diploma in Hospitality Management or other relevant qualification

• Minimum 4 years’ related experience in a similar capacity

• Oral and written fluency in English. Fluency in another language is an advantage

• Commitment to work rotating shifts, weekends and public holidays.

• Well-groomed with excellent interpersonal and communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members

• Meticulous with strong attention to details with good follow-up