The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + VB + Allowances

• Industry: Listed MNC in the Leisure sector

• Location: Central Region

• Working Hours: Rotating shifts, 5 days per week

• Great Benefits + Career Growth

Key Responsibilities

• Welcome and assist members in a friendly and professional manner

• Encourage sign-ups and participation in programs and activities

• Provide information on services, products, and promotions

• Support daily operations and assist during events

• Ensure a smooth and positive experience for all members

Requirements

• Good communication and interpersonal skills

• Positive attitude and willingness to learn

• Able to work well in a team environment

• Customer service experience is an advantage but not required

• Willing to work shifts, including weekends and public holidays

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic Up to $3500 + AWS + VB

• Listed Leisure industry

• Working Location: Central

• Working Days & Hours: 5 days work week (Shift work)

Your Role, Your Influence:

• Host, engage and anticipate customers by providing professional service

• Ensure daily operations go smoothly

• Process orders, operate POS systems

• Ad-hod duties as per assigned

The Ingredients for Success:

• 1 year experience in hospitality

• Willing to work shift, including weekends & PH

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Teh Siew Ying

Registration No: R21103305

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

☑ Salary: Basic up to $3,500 + allowances

☑ Company: Listed MNC in the leisure industry

☑ Location: Central Region

☑ Working Hours: Rotating shifts 5D

Key Responsibilities:

• Supervise daily membership and guest service operations

• Manage shifts and maintain accurate records

• Coordinate with front-of-house teams to ensure smooth service

• Support marketing initiatives, promotions, and event planning

• Uphold company policies and maintain confidentiality

Requirements:

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office

• Flexible to work rotating shifts, including weekends and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

☑ Basic Salary $2500 - $3000

☑ Working Location: Central Business District
☑ Monday to Friday (8.30AM – 5.30PM)
☑ 2 Year Contract with Yearly Bonus
☑ Good Working Environment

Job Scope:

• Deliver a seamless, professional front-of-house experience and foster a welcoming office environment.

• Manage visitor services, including check-in, registration, and host notifications while maintaining reception standards.

• Oversee access control by issuing, tracking, and retrieving access badges in line with security procedures.

• Handle mail and deliveries, including logging, distribution, and coordination with couriers.

• Provide hospitality support, meeting room setup, event coordination, and basic office operations (supplies, pantry, taxis).

• Support workplace operations through floor checks, vendor coordination, emergency readiness, and ad hoc APAC team tasks.

Requirement:

• ITE or Diploma Qualification in any field of studies

• 1 Year of Experience in Front Office Management or Customer Service Position

• Candidate with Front facing experience in Hotel or Airline are most welcome to apply

 Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

 Soo Kok Ee (Jeffrey)

Registration No: R1436761

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic Up to $3500 + AWS + VB

• Listed Tourism industry

• Working Location Central

• Working Days & Hours: 5 days work week (Shift work)

Your Role, Your Influence:

• Attends to members' general enquiries & process related transactions

• Prepare shifts documents for opening & closing

• Promote membership programs and benefits when there is any

• Follow company SOP and policies

The Ingredients for Success:

• Min Diploma in Business or Marketing

• Willing to work on rotating shifts, weekends & PH

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

TEH SIEW YING

Registration No: R21103305

EA Licence no.: 14C7121

CASA VOSTRA RETAIL PTE. LTD.

Job Description

Introduction:

Translated to “your home” in Italian, Casa Vostra is an Italian concept initiated with a simple goal of offering perfected Italian cuisine staples suited for fast-paced modern living.

Key Responsibilities:

• Warmly welcome all incoming guest, and escorts them to their assigned table
• Manage the seating system, maximise seating capacity
• Ensure accurate payment transactions for customers
• Make menu recommendations to guest with extensive menu knowledge
• Collaborate with the team to maintain the restaurant's ambiance and cleanliness
• Provide the team with a roll-up of reservations prior to each shift; Inform Management of any large parties, special reservation notes and/or VIP customers

Qualifications:

• 1-2 years experience as a guest relation in restaurant setting
• Excellent interpersonal and communication skills
• Consistent track record of employment in hospitality-related role

Perks:

• Birthday Leave
• 5 Day Work Week
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Available Location:

• Oasia Hotel Novena

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Available Location:

• Orchard Rendezvous Hotel

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Location Available:

• Orchard Rendezvous Hotel
• Rendezvous Hotel Singapore
• Vibe Hotel Singapore Orchard

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

• Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
• Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up.
• Answer calls, note down booking reservations, and update accordingly.
• Manage and operate POS systems, including all card and cash transactions.
• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions.
• Check and ensure bills’ accuracy before printing it for guests.
• Balance cash floats at the start and end of each shift, maintaining financial integrity.
• Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
• Handle delivery platform apps and process orders promptly and effectively
• Set up tables and service areas according to SOP
• Assist to clear tables and dishes from the dining area and side stations.
• Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary.
• Assist in beverage preparation and support daily kitchen operations.
• Follow and ensure appropriate personal hygiene and sanitation procedures are met
• Any other duties as assigned by Management.

Requirements

• High school diploma or equivalent

• Previous experience in customer service, call centre, or restaurant settings is preferred.

• Excellent communication skills; verbally and in writing.

• Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.

• A team player to work collaboratively in a team environment

• Proficiency in POS systems and online booking systems

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + allowances

• Company: Listed MNC in the leisure industry

• Location: Central Region

• Working Hours: Rotating shifts 5D

Key Responsibilities:

• Supervise daily membership and guest service operations

• Manage shifts and maintain accurate records

• Coordinate with front-of-house teams to ensure smooth service

• Support marketing initiatives, promotions, and event planning

• Uphold company policies and maintain confidentiality

Requirements:

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office

• Flexible to work rotating shifts, including weekends and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + allowances

• Company: Listed MNC in the leisure industry

• Location: Central Region

• Working Hours: Rotating shifts 5D

Key Responsibilities:

• Supervise daily membership and guest service operations

• Manage shifts and maintain accurate records

• Coordinate with front-of-house teams to ensure smooth service

• Support marketing initiatives, promotions, and event planning

• Uphold company policies and maintain confidentiality

Requirements:

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office

• Flexible to work rotating shifts, including weekends and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

KILLINEY 88 PTE. LTD.

Job Description

1. Front Desk Operations

• Oversee daily check-in/check-out processes and monitor reservation systems.
• Ensure accurate room assignments and efficient occupancy management.

2. Team Supervision & Training

• Supervise front desk staff: assign shifts, guide, train, and evaluate performance.
• Conduct briefings, ensure adherence to SOPs and hotel standards.

3. Guest Relations & Problem Resolution

• Act as point of escalation for guest complaints and special requests.
• Use upselling and suggestive selling to promote amenities and services.

4. Coordination & Communication

• Interface with housekeeping, maintenance, and other departments to prepare rooms and address guest needs.
• Keep staff updated on VIPs, special events, or operational changes.

5. Financial Oversight

• Manage guest billing, payments, cash drawer reconciliation, and ensure invoice accuracy.
• Maintain records of occupancy, revenues, and other front office metrics.

6. Administrative & Compliance Tasks

• Maintain inventory of supplies (key cards, forms); place orders as needed. [interviewprep.org]
• Ensure compliance with safety/security protocols, handle lost-and-found, and enforce hotel policies.

7. Skills & Qualifications

• Strong leadership, communication, organization, and problem-solving skills.
• Experience with front office systems and hospitality software; high school diploma (often hospitality training preferred).

• Strong leadership, communication, and guest-service orientation.
• Proficiency in hotel front office systems and PMS software.
• Ability to manage billing, inventories, audits, and handle guest escalations effectively.
• Experience in training, scheduling, and coordinating with multiple departments.

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.

Job Description

The Supervisor, Capella Culturist assist the Assistant Manager, Capella Culturist to manage Living Room operations, ensuring that our guest receives an exclusive guest service that is accurate, courteous, efficient and tailored to the individual requirements of our guests.

The Role

Manage Living Room Operations

• Maintain complete knowledge and understanding of Hotel's and Residence layout, appointments, amenities and locations, all service hours of operations
• Maintain complete knowledge and understanding of local events, local cultural heritage, attractions, holiday schedules, dining and entertainment venue
• Maintain complete knowledge and understanding of all certified vendors information: activities, prices, schedules, penalty policies
• Manage Capella Moments and Capella Curates activities
• Perform pre-arrival calls
• Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
• Collect guest preferences for all guests during pre-arrival calls
• Ensures daily line-ups are being conducted effectively
• Responsible for monthly inventory checks where required

Drive Service and Operational Excellence

• Handle guest complaints by following the procedures and ensuring guest satisfaction
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation
• Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities. Communicate pertinent guest information to designated departments/personnel (i.e., special requests)

Talent Profile

1. Diploma in Hospitality Management
2. Minimum 3 years of experience in front of house role at luxury hotels/resorts
3. Exceptional customer service skills with a focus on personalized attention
4. Strong communication and interpersonal skills
5. Ability to multitask and prioritize tasks in a fast-paced environment
6. Knowledge of local attractions, dining options and activities preferred

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Dao by Dorsett AMTD Singapore

Located in the heart of Singapore’s vibrant Central Business District, Dao by Dorsett AMTD Singapore is a 268 high quality serviced apartment units designed to cater to the needs of discerning international business and leisure travelers. Fully equipped with all the essentials, seamless technology and with sustainability in mind, the well-appointed studio, one- and two-bedroom suites go beyond creature comforts, offering an exclusive residence with all the luxuries of a hotel, making it perfect for daily, short and long stays.Dao by Dorsett AMTD Singapore offers a comprehensive range of services such as high speed internet connectivity, regular housekeeping and concierge services, 24-hour guest relations, as well as facilities that includes an in-house restaurant, Collective, in-room dining options, Boardroom, an outdoor infinity pool, a round-the-clock fitness center, and Gather Executive Club.

Job Description

We are looking for a Guest Service Executive to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dao, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dao and give you an opportunity to be yourself.

Job Responsibilities:

• Provide the most efficient and courteous service to all guests and to deliver the most complete and personalized service as may be required by the guests in all areas of Customer Service Operations.

• Conducts guest’s Check-In & Check-Out in an accurate, efficient and friendly manner.

• Conducts in-room orientation in a professional manner.

• Ensures that all guest’s registry information is complete and handled with privacy and confidentiality.

• Issues keys based on strict established procedures.

• Familiarizes him/herself with all information regarding the property’s facilities, services, operating hours, special promotions and events at all times.

• Updates him/herself in all citywide special events so as to provide residents with accurate information and advice when requested.

• Addresses all guests’ concerns or complaints with the utmost urgency. Handles all guests’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

• Any ad-hoc duties as assigned. 

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic Up to $3500 + AWS + VB

• Listed Tourism industry

• Working Location Central

• Working Days & Hours: 5 days work week (Shift work)

Your Role, Your Influence:

• Attends to members' general enquiries & process related transactions

• Prepare shifts documents for opening & closing

• Promote membership programs and benefits when there is any

• Follow company SOP and policies

The Ingredients for Success:

• Min Diploma in Business or Marketing

• Willing to work on rotating shifts, weekends & PH

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

TEH SIEW YING

Registration No: R21103305

EA Licence no.: 14C7121

SG HOTELS PTE. LTD.

Job Description

Join the team at The Duxton Reserve Singapore as a Guest Experience Executive, where you’ll play a key role in creating memorable stays for every guest.  In this role, you’ll be at the heart of the guest journey, anticipating needs, personalizing experiences, and ensuring every interaction reflects exceptional service.  If you’re attentive, service-driven, and enjoy collaborating across teams to deliver seamless and meaningful guest experiences, this could be the perfect opportunity for you.

Your Profile:

• Able to work shift work including weekends and public holidays.
• Minimum 1 year working experience in the hotel industry.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• A diploma in Hospitality & Management would be preferred.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

TYRWHITT HOSPITALITY PTE. LTD.

Located right in the heart of burgeoning enclave that is Lavender, the Arton Boutique Hotel is set to welcome visitors with the best of the old world cocooned by the comfort of the new.

Job Description

1.

JOB DESCRIPTION

Job Title

Front Office Executive

Occupation

HOTEL GUEST SERVICES EXECUTIVE

Job Description & Requirements

• Handle hotel guest check in/out including handling of payments.
• Provide quality service to hotel guest requests efficiently and courteously during their check-in, check-out and throughout their stay.
• Provide accurate and updated information upon hotel guest request; have good knowledge of products, services, pricing, special promotional offers for professional guest services.
• Prompt attention to hotel guest feedbacks and carry out service recovery measures where required.
• Assist reservation to update allotment, handle enquiries and ensure all reservations information is accurate
• Work closely with front office and reservation team for operational issues and maximize room sales.
• Able to work on rotating shifts (including night shift), weekends and public holiday.
• Click "Apply Now" and attach your Resume for application or email to accounts@artonhotel.com

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $2400 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift

• Fine Dining and Casual Dining

Key Responsibilities

• Present menu and take orders

• Provide attentive and friendly service

• Handle POS/cashier duties

• Support daily operations (stock, setup, polishing)

• Ensure smooth service and guest satisfaction
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Kiztopia Services Pte Ltd

Job Description

Job Description & Requirements

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a highly motivated, creative and experienced Guest Experience Executive to join our team in Singapore. As the Event Executive, you will be responsible for developing and executing engaging event programs and creating high-quality content in our events activities such as birthday party, school visit, stage performance, playground activity. You will play a crucial role in coordinating and managing events and producing compelling content across various platforms. This is an exciting opportunity for a self-motivated individual with a passion for program management, content creation, and audience engagement.

Highlights of what we offer:

·      Dynamic, fun and rewarding working environment

·      Close knitted team

·      Good employee benefits (eg. medical insurance, on job training, etc.)

·      Career growth and development opportunities

Roles and Responsibilities

1.      Manage all incoming event-booking inquiries via phone, email, social media, and online channels.

2.      Clearly present event packages, emphasize key selling points, and effectively generate customer interest.

3.      Recommend suitable add-ons or upgrades that align with customer needs and enhance their overall event experience.

4.      Accurately document all booking details, including customer preferences, special requirements, and package specifications.

5.      Oversee event bookings from confirmation through completion, ensuring all administrative and operational processes are carried out smoothly.

6.      Prepare invoices, process payments, and follow up to ensure timely collection.

7.      Collaborate closely with the execution team to coordinate event setups, resources, staffing, and event flow.

8.      Serve as the primary point of contact for customers throughout the entire event lifecycle - before, during, and after the event.

9.      Ensure seamless event execution while delivering exceptional customer service at every stage.

10.  Generate and submit service orders to ensure that all customer requirements are met.

11.  Coordinate with external vendors to arrange required services, such as décor, entertainment, and other add-ons.

12.  Track and maintain adequate inventory levels for event materials, consumables, and equipment.

13.  Support special tasks and events occasionally.

Job Requirements

1.      Able to perform shift schedules and commit during peak periods (i.e. School Holiday, Weekends, Public Holiday) with long hours of standing/walking.

2.      Motivated individual who likes to explore new thing and learn new skills

3.      Excellent communication and interpersonal abilities, with a strong customer-centric approach.

4.      Well-organized and detail-oriented, capable of handling multiple bookings and tasks at the same time.

5.      Proactive, adaptable, and positive, with the ability to perform effectively under pressure in a fast-paced setting.

6.      Skilled in using booking platforms, spreadsheets, and reporting software.

7.      Competent in coordinating with vendors, managing orders, and monitoring inventory levels.

8.      Flexible availability, including willingness to work weekends or during event periods as needed.

TYRWHITT HOSPITALITY PTE. LTD.

Located right in the heart of burgeoning enclave that is Lavender, the Arton Boutique Hotel is set to welcome visitors with the best of the old world cocooned by the comfort of the new.

Job Description

About the role

Join the dynamic team at TYRWHITT HOSPITALITY PTE. LTD.' as a Front Office Executive. In this full-time role based in the Kallang Central Region, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out.

What you'll be doing

• Warmly greeting and assisting guests upon arrival and throughout their stay

• Handling all front desk operations, including check-in/check-out, reservation management and customer inquiries

• Providing exceptional customer service and resolving any guest concerns promptly and professionally

• Maintaining accurate records and updating guest information in our systems

• Coordinating with other hotel departments to ensure guest needs are met

• Promoting hotel facilities and services to drive guest satisfaction and loyalty

What we're looking for

• Previous experience in a front office or guest services role within the hospitality industry

• Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds

• Excellent problem-solving and conflict resolution skills

• Knowledge of hotel management software and other relevant technologies.

• On-the-job training will be provided

• A passion for providing exceptional customer service and creating memorable guest experiences

• Flexible and adaptable, able to work in a fast-paced environment

• Able to work on rotating shifts (including night shift), weekends and public holiday.

What we offer

At TYRWHITT HOSPITALITY PTE. LTD.', we value our employees and offer a range of benefits to support your professional and personal growth. These include:

• Competitive salary and performance-based bonuses

• Comprehensive health and wellness benefits

• Opportunities for career development and training

• Discounts on hotel stays and dining experiences

• A dynamic and collaborative work environment

About us

TYRWHITT HOSPITALITY PTE. LTD.' is a leading hospitality company with a growing portfolio of hotels and resorts across the region. Our mission is to create exceptional experiences for our guests, and we strive to do so through our commitment to excellence, innovation and sustainable practices. Join our team and be a part of our exciting journey!

Apply now to become our next Front Office Executive and contribute to the success of TYRWHITT HOSPITALITY PTE. LTD.'.

Gaia Chinese Culinary Pte Ltd

Job Description

Job Summary

A new and upcoming fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager.

** Available shifts: 10.30am - 3.30pm or 5pm - 10pm

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station

Job Responsibilities:

• Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service

• Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently

• Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant

• Make reservations via phone or email and promptly respond to guest inquiries

• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service

• Maintain guest profiles and history, noting special occasions and requests

• Escort guests to their table and provide recommendation and information proactively

• Upsell special promotions and events to guests

• Adhere to the compliance of sanitation and safety regulations

Job Requirements:

• 1 year of relevant experience

• Well-groomed, clean, and professional appearance

• strong customer service skills with a passion for creating memorable experiences

Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Private Advertiser

Job Description

Note to Applicants:
This role is based in a transit hotel environment, supporting guests on short-stay and time-based bookings. The property will undergo a management transition in June, and successful candidates will begin training in May prior to the official takeover.

Job Description:

1. Guest Arrival, Welcome, and Front Desk Flow

• Manage guest check-ins efficiently while maintaining a warm, professional and organised front desk presence.

• Confirm reservation details accurately, including guest name, length of stay, room type, rate, inclusions and payment method.

• Verify identification and ensure registration requirements are completed accurately and in accordance with hotel policies.

• Provide clear and practical information on hotel facilities and services, adjusting communication according to guest needs.

• Manage queues calmly during peak arrival periods and maintain control of the desk rather than reacting to pressure.

2. Managing Expectations and Irregular Situations

• Handle situations where rooms are not immediately available with transparency and professionalism.

• Set realistic expectations regarding waiting times and room availability.

• Coordinate closely with Housekeeping and Duty Manager to obtain accurate room readiness updates.

• Communicate operational challenges clearly to guests to minimise dissatisfaction and escalation.

3. Guest Departure and Billing Accuracy

• Process guest check-outs efficiently and ensure all charges are correctly posted before presenting invoices.

• Review folios for accuracy, including packages, inclusions and incidental charges.

• Explain bills clearly and professionally when guests request clarification.

• Identify posting errors and follow proper approval processes for adjustments.

• Ensure folios are closed correctly to avoid post-departure disputes or follow-up corrections.

4. Short Stay, Day Use and Time-Based Reservations

• Manage short-stay and time-based bookings with close attention to arrival and departure times.

• Communicate usage duration and charging policies clearly to guests.

• Process booking extensions promptly and update systems accurately.

• Coordinate with housekeeping to ensure rooms allocated to time-based stays are turned around efficiently and reassigned correctly.

5. Reservation Handling and System Discipline

• Create, amend and cancel reservations according to hotel policies, including room moves, extensions, cancellations and no-shows.

• Maintain accurate and relevant guest profiles, including preferences, notes and routing instructions.

• Ensure documentation is clear, concise, and useful for operational coordination.

• Prepare structured shift handovers highlighting unresolved issues, VIP guests, arrivals, departures, and operational risks.

6. Guest Requests, Complaints, and Service Recovery

• Receive, record, and follow up on guest requests until completion.

• Handle complaints with professionalism and empathy.

• Resolve issues within assigned authority and escalate to Duty Manager when necessary.

• Support service recovery actions and ensure commitments made to guests are fulfilled and documented.

• Identify recurring complaints or patterns and communicate them to management for corrective action.

7. Cash Handling, Security, and Professional Conduct

• Post charges accurately and handle deposits, pre-authorisations, payments, refunds and allowances according to hotel policies.

• Maintain float accuracy and complete shift closing procedures properly, investigating discrepancies where required.

• Safeguard guest information and comply with data protection and confidentiality requirements.

• Remain alert to safety or security concerns and report incidents through approved channels.

• Maintain professional grooming and presentation standards in accordance with hotel guidelines.

• Support upselling of room upgrades and hotel services where appropriate and aligned with availability and policies.

Qualifications & Requirements

• Prior experience in front office, hospitality, or customer service preferred.

• Experience in the hotel industry will be an advantage.

• Able to work rotating shifts, including nights, weekends, and public holidays as part of 24-hour hotel operations.

• Familiarity with Property Management Systems (PMS) is preferred.

• Strong computer literacy and attention to detail.

• Good communication skills in English; additional languages are an advantage.

• Able to meet security clearance requirements where applicable.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

About the role

PERSOL' is seeking a motivated and guest-centric Lounge Guest Experience Executive to join our team at the Changi East Region. In this contract role, you will be responsible for delivering exceptional customer service and creating a comfortable and welcoming environment for our guests in our exclusive airport lounge.

What you'll be doing

• Warmly welcoming guests and ensuring a smooth and efficient check-in process

• Anticipating guest needs and proactively offering refreshments, amenities and other services to enhance their lounge experience

• Maintaining the cleanliness and organization of the lounge to uphold high standards of presentation

• Responding promptly and courteously to guest inquiries and requests

• Collaborating with the wider team to ensure seamless operations and a cohesive guest experience

• Upholding safety and security protocols to keep our guests and facilities secure

What we're looking for

• At least 1 year of experience in a customer service or hospitality role

• Minimally GCE "N" level and above

• Strong communication and interpersonal skills with the ability to engage with guests from diverse backgrounds

• Flexibility to work in a fast-paced, dynamic environment with varying shift patterns
  

Interested applicants, please email to jasmine.tay@persoloutsourcing.com

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang

VIBE HOTEL SINGAPORE ORCHARD

Job Description

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are seeking a dynamic and dedicated Guest Services Executive to join our Front Office team. This role offers a unique opportunity to work in a vibrant and fast-paced environment, where you will play a crucial role in ensuring our guests have an exceptional experience from the moment they arrive until their departure.

Key Responsibilities:

• Welcome and assist guests with warmth and professionalism, ensuring a positive first impression.

• Efficiently manage the check-in and check-out process, ensuring accuracy and a seamless experience for guests.

• Address and resolve guest concerns promptly to ensure a positive experience and maintain high satisfaction levels.

• Assist in the training and development of new team members to ensure consistent service standards.

• Solicit feedback from guests to identify areas for improvement and ensure continuous enhancement of service quality.

Requirements:

• Previous experience in a luxury hospitality environment is a plus.

• Strong leadership and communication skills.

• Attention to detail and commitment to delivering outstanding service.

• A passion for creating exceptional guest experiences.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests. If you are a customer service aficionado who thrives in a 5-star environment, we invite you to apply.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

York Hotel (Private) Limited

A HIDDEN JEM IN THE HEART OF ORCHARD ROAD

Job Description

Company Description
York Hotel Singapore, nestled in the urban oasis of Mount Elizabeth and within walking distance to Orchard Road, is an upscale 4-star business hotel offering 407 well-appointed rooms and suites. The Tower Block includes 64 non-smoking rooms, while the Annex Block boasts 343 rooms and suites. The hotel provides various amenities and facilities, including 8 function rooms capable of hosting up to 450 guests for diverse events. Guests can enjoy a variety of dining options at White Rose Café, featuring Western and Asian cuisine along with Penang specialties from its popular thrice-yearly Penang Hawkers’ Fare.

Key Responsibilities

• Strong Interpersonal and Communication skills

• Experience in Customer Service and Customer Satisfaction

• Ability to provide Administrative Assistance

• Excellent organizational and multitasking abilities

• Attention to detail and problem-solving skills

• Previous experience in the hospitality industry is a plus

• ITE or equivalent

BOUILLON GAVROCHE MG PTE. LTD.

Job Description

DISCOVER YOUR FUTURE WITH THE NEWEST FRENCH CONCEPT ON ORCHARD ROAD! BOUILLON GAVROCHE located at 333A Orchard Road, Mandarin Gallery, is currently seeking suitable experienced applicants for the following positions.

Job Summary

The Restaurant guest relation at Bouillon Gavroche is responsible for greeting and welcoming guests, managing reservations, coordinating table seating, and ensuring a warm, professional, and efficient first impression. This role supports the front-of-house operation by maintaining smooth guest flow, assisting with inquiries, and contributing to Bouillon Gavroche dining experience.

Benefits

• 5-day work week
• Shared tips
• Staff meal provided
• Incentive programme

Notes

• Opportunities available for career progression

• Working location: Mandarin Gallery

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle all guest queries and requests

• Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Director of Rooms

• Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified

• Know of all arrivals/departures and ensure guest names are used at all times

• Know the current availability situation at any given time, and also future availability

• Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc

• Be familiar with all hotel room types, numbers, layout, locations, rates

• Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business

• Know the hotel ethos to assist with site inspections when requested

• Manage upselling opportunities, email capture and other Front Office initiatives

• Drive core values to positively impact both Employee and Guest Satisfaction scores

• Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication

• Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained

• Liaise with Front Office Manager on all issues/feedback raised in internal and external reports

• Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager

• Monitor pre-registered arrivals and ensure all no shows are checked out and charged

• Meet and welcome regular and VIP guests

• Ensure Front Door entrance is covered and all arriving guest are greeted by our team members at all times

• Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy

• Ensure compliance with hotel credit policy and Standard Financial Procedures

• Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Director of Rooms, and be available for emergency call out
  

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

GH15 PTE. LTD.

Job Description

Main Role and Duties

Position Overview:

As a valued member of the MBER@TCT team, the Guest Relations Executive (GRE) plays a key role in

delivering exceptional guest service while supporting front office operations. Acting as a property

ambassador, the GRE is expected to display professionalism, a positive attitude, and uphold high

standards of conduct at all times.

General Expectations:

• Deliver outstanding guest service with warmth and professionalism
• Represent the MBER brand with integrity and consistency
• Maintain excellent grooming, behaviour, and communication in line with company standards

Work Commitment:

• You may be assigned additional duties from time to time as part of your professional development
• You are expected to dedicate your full working hours and best efforts to this role
• Engaging in any other employment or external business during your tenure is not permitted

Key Responsibilities:

• Greet and assist all guests in a courteous and professional manner
• Manage guest check-in/check-out procedures accurately and efficiently
• Respond to guest feedback, requests, and concerns promptly
• Coordinate with housekeeping, front office, and Community Department for seamless service delivery
• Maintain up-to-date knowledge of property services, promotions, and local points of interest
• Support reservations, concierge services, and guest inquiries
• Ensure personalized service upon guest arrivals
• Log and document guest interactions professionally
• Comply with hygiene, safety, and security protocols
• Perform other duties as assigned by Management

Orchard Grand Court

Orchard Grand Court, is your best option in the event that you are extravagant. The delightful homeliness in the latest service apartment which is stylish and luxury. Situated in the heart of Orchard, this Serviced Apartment is definitely your best choice to discover Singapore. Positioned at the junction of Killiney Road and Lloyd Road.

Job Description

• To provide courteous, prompt and personalized service and if possible to comply with each and every guest’s request and needs.

• To sell rooms in a manner designed to maximize revenue and occupancy with guest’s satisfaction.

• To check in/out guest in compliance to the standard policies and procedures.

• To familiarize procedures, facilities and services of the company premises.

• Ensure that the lobby areas are kept clean and tidy at all times.

• Sees to the enforcement of house rules & regulations, company policies and procedures.

• Perform other duties as and when assigned by the immediate superior and the Front Office Manager.

• Able to work 3 rotating shifts. 5days work with 2 off days.

• Part timers are welcome to apply.

SUTL Marina Development Pte Ltd

ONE°15 Marina Sentosa Cove, Singapore is a waterfront lifestyle destination offering world-class marina facilities replete with a comprehensive range of exclusive club amenities. It is an unprecedented lifestyle destination with modern facilities including an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, 26 tastefully appointed rooms, as well as a selection of restaurants and bars. ONE°15 Marina Sentosa Cove is part of SUTL Enterprise Ltd, which is listed on the main board of the Singapore Exchange. Since its inauguration in 2007, the Club has won several international accolades including Best Asian Marina of the Year and the prestigious FIVE Gold Anchors Award.

Job Description

Responsibilities:

• Assist in all aspects of Hotel Front Office operations in accordance with the Club’s service standards.
• Welcome and escort hotel guests/members, and assist in resolving their concerns and complaints.
• Perform office duties such as coordinating with other departments, keeping records of staff schedules and managing cash accounting for the front desk.
• Provide customer service to hotel guests, visitors and members who have enquiries regarding reservations, rates, membership, etc. and direct them to the relevant departments for business-specific enquiries.
• Handle daily check-ins and check-outs as required.
• Assist with room reservations.
• Assist with inventory recording and stock ordering for room items and materials.
• Perform daily rate checks and updates.
• Check Online Travel Agencies’ (OTAs) and Travel Agencies’ (TA) websites and inform the Assistant/Rooms Manager of any incorrect or outdated information.
• Any other duties assigned from time to time.

Requirements:

• Possess at least GCE ‘O’ level and above or equivalent
• Possess good communication skills
• Proficient in Computer Applications
• Able to work shifts (weekends/PH/night)

The St. Regis Singapore

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $2400 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift

• Fine Dining and Casual Dining

Key Responsibilities

• Present menu and take orders

• Provide attentive and friendly service

• Handle POS/cashier duties

• Support daily operations (stock, setup, polishing)

• Ensure smooth service and guest satisfaction
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

PEACE HOTEL MANAGEMENT PTE. LTD.

Job Description

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.

• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations

• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.

• Accounting and maintaining an accurate cash float.

• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service

• Communicate fluently in English

• Independent and work well in a team

• Work on weekends and public holidays

• Work day shifts and night shifts

COMO Lifestyle Pte Ltd

A unique lifestyle destination aims to bring together a community inspired by fashion, food, directional design and new concepts.

Job Description

Job duties and responsibilities include, but are not limited to the following:

● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.

● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.

● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.

● Precisely informs customers of waiting times and respects the order of arrival of customers.

● Ensures customers are rapidly and effectively cared for.

● Updates all table statuses to the podium throughout service.

● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

● Communicates with management in real time when there are seating delays or unsatisfied customers.

● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.

● Responsible for training new employees as assigned.

● Assists other stations or areas of the restaurant when requested by management.

● Display knowledge of Cote brand, culture, and product.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Maintain safety, cleanliness, and sanitation standards.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Excellent communication with management and teammates.

CORDIA PTE. LTD.

Job Description

• Welcoming and checking in guests (which includes issuance of room keys, providing information on hotel services).

• Working hand in hand with the Operations Manager to resolve issues, requests and/or complaints in an appropriate manner to ensure total guest satisfaction.
• Process transactions in accordance with the standard operating procedures (which includes but not limited to posting charges, completing transaction reports, preparing deposit and/or securing assigned bank.)
• Issuance and release guest safe-deposit boxes.
• Up-sell rooms where possible to maximize Service Apartment’s revenue.
• Routine check and updating on guest reservations information for individuals and/or groups.
• Provide service in a warm and friendly manner in accordance with the brand service standards in order to ensure guest satisfaction.
• Prepare and serve food and beverages as per lounge menu and standards.
• Prepare and set-up all equipment for the day’s operations as specified by the shift and for in-house activities upon residents’ request
• Check, order and replenish food and beverages stock asper requirements.
• Ensure high level of cleanliness of the lounge at all times.
• Perform other duties as assigned which includes but not limiting to guest room tours, concierge services etc

Requirements

• Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 2 to 3 years of relevant experience in front office.
• Proficiency in Property Management System (e.g., Opera or Protel) will be an added advantage

NUVE WAREHOUSE PTE. LTD.

Job Description

Company Overview

The Warehouse Hotel is a heritage hotel along the Singapore River in a restored 1895 warehouse. It offers design-led rooms blending heritage with contemporary comfort, providing guests a culturally rich and quietly luxurious experience.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Responsibilities

• Perform guest check-ins and check-outs accurately and efficiently to ensure smooth arrivals and departures
• Enter all reservations promptly and accurately to maintain up-to-date booking records
• Respond to guest enquiries and resolve complaints to ensure positive guest experiences
• Attend to guest needs proactively to maintain high levels of guest satisfaction
• Follow up on email enquiries to provide timely and clear communication
• Collaborate closely with Housekeeping and Maintenance departments to coordinate guest services and resolve issues
• Execute additional duties and responsibilities as assigned by the Front Office or Hotel Manager

Preferred competencies and qualifications

• Possess at least Higher Secondary/Pre-U/A level/College education in Hospitality, Tourism, Hotel Management, or equivalent
• Preferably entry-level experience or specialization in Hotel Management or Tourism Services

The St. Regis Singapore

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

Job Description

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
• Communicate to appropriate staff when guests are waiting for an available room
• File guest paperwork or documentation. Operate telephone switchboard station
• Run and check daily reports, contingency lists, and credit card authorization reports
• Responsible for managing group arrivals and departures
• Act as the main point of control for saleable rooms in conjunction with Revenue, Sales and Front Desk teams
• To be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests
• To ensure that the Duty Manager is informed immediately of any emergency, security or health and safety matter
• To be able to manage back office (Front Office) administrative tasks such as inventory control to ensure inventory are managed and ordered when required
• Other administrative tasks such as rostering to be submitted in a timely manner for approval
  

Novotel Singapore on Stevens | Mercure Singapore on Stevens

About Novotel Singapore on Stevens | Mercure Singapore on Stevens

Job Description

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Services Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Services.
• To ensure at all times that personal presentation is immaculate and your uniform or work clothes are in line with relevant Guest Services and Hotel uniform and clothing codes.
• To ensure that you as a Guest Services Executive at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.
• To maintain and be aware of the importance of guest recognition.
• Responsible for adhering to the rules and regulations of the hotel as set down in the Staff Handbook.
• To train and development new GSAs and interns in front office operations
• Perform other reasonable duties assigned by the assigned by the Head of Deparment

Only shortlisted candidates will be contacted. Thank you.

Orchard Grand Court

Orchard Grand Court, is your best option in the event that you are extravagant. The delightful homeliness in the latest service apartment which is stylish and luxury. Situated in the heart of Orchard, this Serviced Apartment is definitely your best choice to discover Singapore. Positioned at the junction of Killiney Road and Lloyd Road.

Job Description

· To provide courteous, prompt and personalised service and if possible to comply with each and every guest’s request and needs.

· To sell rooms in a manner designed to maximise revenue and occupancy with guest’s satisfaction.

· To check in/out guest in compliance to the standard policies and procedures.

· To familiarise procedures, facilities and services of the company premises.

· Ensure that the lobby areas are kept clean and tidy at all times.

· Sees to the enforcement of house rules & regulations, company policies and procedures.

· Perform other duties as and when assigned by the immediate superior and the Front Office Manager.

Able to work 3 rotating shifts. 5days work with 2 off days.

Part timers are welcome to apply.

GP Hotel Management Pte. Ltd.

Global Premium Hotels Limited (GPHL) is a leading Singapore hospitality group, operating 26 hotels across five brands.

Job Description

Job Details (Here’s what you can expect!)

• 5 days’ work week and overtime

• Attractive incentive and bonus

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.

• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations

• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.

• Accounting and maintaining an accurate cash float.

• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service

• Communicate fluently in English

• Independent and work well in a team

• Work on weekends and public holidays

• Work day shifts and night shifts

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + allowances

• Industry: Listed MNC (Leisure)

• Location: Central

• Benefits: Excellent benefits & career growth

• Working Hours: Rotating shifts (5 days/week)

Key Responsibilities

• Greet and welcome guests or clients in a professional and friendly manner.

• Respond to inquiries via phone, email, or in-person.

• Provide information about services, facilities, and policies.

Requirements

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office applications

• Willing to work rotating shifts (including weekends & public holidays)

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job Description – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1.      Managing Guest Experience:

• Assist lyf guests with check-in procedures.

• Handle guest queries related to facilities, services, registration, as well as providing information about local attractions and events.

• Conduct property tours for new and potential lyf guests.

• Receive and promptly transmit messages to guests.

• Resolve loyalty member-related issues to establish a cohesive community and manage member expectations.

• Promote and encourage the growth of ASR membership and lyf digital membership.

2.      Ensure operational efficiency:

• Monitor and maintain record of room availability using the Property Management System (PMS) or Reservation Management System (RMS).

• Adhere to corporate guidelines for all operational processes.

• Perform bookkeeping activities when required.

• Conduct regular rounds to ensure cleanliness in all areas, with a focus on social spaces.

• Manage walk-in inquiries, emails, and other lyf-related enquiries.

• Supervise events to ensure compliance with house rules and address any issues that arise.

• Assist in light housekeeping and liaise with outsourced contractors for cleaning and maintenance.

3.      Creating an inclusive and collaborative community:

• Maintain guests' preference profiles and track their likes and dislikes.

• Assist the Ambassador of Buzz (AOB) in executing community initiatives that create connections between guests.

• Support the AOB in curating and planning the event calendar for guests.

• Proactively engage with guests, providing constructive recommendations to enhance their overall stay experience.

• Anticipate and address guests' needs to exceed their expectations.
  

Job Requirements

You are:

• A dynamic and self-motivated with strong presentation, verbal and written communication skills

• A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

• One with knowledge of current trends and happenings

• A people person and a do-er: be ready to get all hands-on!

• Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

• Tech savvy, able to pick up and use new systems and technology solutions easily

• One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

• Willing to do 5-day work week shifts, including night shifts