The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

BOON TONG KEE PTE LTD

Job Description

Description
1. Assist Outlet Manager on daily restaurant operations
2. Involve in Schedule planning and Sales opening and closing.
4. Provide excellent customer service to our guests.
5. Respond efficiently to customer feedback.
6. Responsible for ensuring smooth operating of the restaurant.
7. Any other duties assigned by the Outlet Manager.

Job Requirements
1. Full-time position.
2. Team player and willingness to learn.
3. Good soft skills and management skills.
4. Preferable with 5-7 years of experience in the F&B industry
5. Mature and positive attitude.
6. Able to commit on weekends and public holidays.
7. We are not a halal-certified restaurant

8. Chicken rice culinary skills is necessary. i.e Chicken Cooking, Chicken Rice Cooking, Chicken Chopping Skills

Rogue Traders Pte Ltd

Job Description

Born from the same fire that built Burnt Ends Hospitality Group, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests.

Job Responsibilities:

• Support the Executive Chef / Head Chef in managing and administering all facets of the kitchen’s operation.

• Work closely with Executive Chef / Head Chef to produce diversified menus in accordance with the restaurant’s policy and vision.

• Preparation and cooking of restaurant dishes with required standards, specifications and presentation as designated by Management and ensure consistent preparation and production of food.

• Run, manage and coordinate all sections of Kitchen and the kitchen staff.

• Responsible for managing the kitchen in the absence of Executive Chef / Head Chef.

• Ensure that day-to-day kitchen activities are performed with efficiency while displaying the strong ability to multi task.

• Maintain order and discipline in the kitchen during working hours.

• Actively participate in the kitchen training, including on the job training and support junior chefs and trainees in their development.

• Maintain all standards for food hygiene, cleanliness and sanitation in all kitchen areas.

• Ensure sufficient stocks in storage and order for replenishment.

• Minimise food wastage.

• Perform other job related tasks as and when assigned.

• Demonstrate a positive attitude with a passion and take pride in the role and responsibility.

• Comply at all times with the Staff Code of Conduct.

• Comply with the provisions of your contract and any of our Company Policies and set an example for more junior members of staff.

• Seek to ensure at all times that all visitors or guests on our sites have the best experience possible.

Job Requirements:

• Possess 2-3 years of F&B experience

• No minimum cert required

• Possess good communication & interpersonal skills.

• Able to work independently and as a team.

• 5 day work week (44 hours per week)

• Only Singaporeans and Permanent Residents need apply

Benefits:

• Medical insurance

• Dental coverage

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week

If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you! Apply now and be part of our new opening!

JOBSTATION SERVICES PTE. LTD.

Job Description

Job Description:

• Prepare high-quality dishes following authentic Japanese culinary techniques and recipe
• Lead and oversee assigned kitchen sections, ensuring smooth and efficient operations
• Maintain the highest levels of cleanliness and hygiene in compliance with food safety regulations
• Monitor food inventory and kitchen supplies, coordinating orders to ensure seamless operations
• Perform any ad-hoc duties assigned by management

Job Requirements:

• Minimum 3 years of experience in Japanese cuisine (ramen, mazesoba)
• Able to work for long hours including weekends and public holidays
• Ability to work efficiently under pressure in a high-paced kitchen environment
• Strong leadership and teamwork skills, with experience in guiding and mentoring junior staff

Peach Garden Pte Ltd

Peach Garden is a notable household name that is synonymous with authentic Chinese cuisine served in a warm and welcoming environment. Its dedication to creating the finest quality has earned the restaurant numerous dining accolades from renowned magazines such as the Singapore Tatler and Wine & Dine.

Job Description

• Oversee and manage day-to-day operations in restaurant
• Ensure the restaurant is run in an efficient manner, and excellent service and quality food are offered at all times
• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
• Keep the management updated on any issues, complaints and customers feedback
• Manage restaurant inventory levels
• Manage restaurant environment, regular maintenance and upkeep of restaurant, such as pest control, servicing, etc
• Stand-in and cover duties of any area requiring support
• Manage staff roster to ensure good and sufficient allocation of manpower for service
• Manage and train staff
• Work closely with management to improve productivity and profitability of restaurants
• Assist with special projects
• Perform any other job tasks assigned by the management

Requirements:

• Minimum 3-5 years experience as Senior/ Restaurant Manager in Chinese restaurant
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

Suitable candidates will be offered attractive salary package, bonus and other incentives. Candidates with more experience may be considered for the role of Senior Restaurant Manager.

We regret only shortlisted applicants will be notified.

Tyson Jay Management

Job Description

Responsibilities

• Assist manager to oversee day-to-day bar operations to ensure smooth and efficient service.
• Prepare and serve beverages to consistent quality standards, including cocktails.
• Support the bar team during service
• Monitor stock levels, assist with ordering, and maintain proper inventory control.
• Ensure cleanliness, organisation, and proper maintenance of bar equipment and work areas.

Requirements

• Prior experience in a bar or F&B setting, with some supervisory exposure preferred.
• Able to work in a fast-paced environment.
• Comfortable working shifts, weekends, and public holidays.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Tyson Jay Management

Job Description

Responsibilities

• Prepare and cook Italian dishes (e.g. pasta, risotto, antipasti, pizza) to standard recipes and presentation guidelines
• Supervise mise en place and maintain readiness for your assigned section during service
• Guide and support junior staff (e.g. Commis) to ensure smooth operations
• Maintain hygiene and food safety standards in compliance with NEA and SFA regulations
• Track stock levels, assist with receiving supplies, and report low inventory to the Head/Sous Chef
• Coordinate with other kitchen sections for smooth service during peak periods

• Experience in an Italian kitchen
• Strong working knowledge of Italian ingredients, cooking techniques, and plating
• Culinary diploma or certificate preferred (especially in Italian cuisine)
• Team-oriented, calm under pressure, and meticulous in maintaining standards

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

FENG YUAN RESTAURANT PTE. LTD.

Job Description

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Marriott International

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

The Demi Chef supports the Chef de Partie in overseeing daily culinary operations within the assigned section. This role ensures consistent food quality, adherence to hygiene and safety standards, and contributes to delivering an exceptional dining experience through efficient kitchen execution. 

Key Responsibilities 

Culinary Operations  

• Assist the Chef de Partie in the preparation, cooking, and presentation of menu items in accordance with established recipes and standards.  

• Ensure consistency in taste, quality, portioning, and presentation of dishes.  

• Support mise en place preparation and ensure operational readiness for service.  

Food Safety & Hygiene  

• Maintain high standards of cleanliness, organisation, and sanitation of work areas and kitchen equipment.  

• Ensure compliance with food safety regulations, HACCP guidelines, and workplace safety standards.  

• Promote a hygienic, safe, and accident-free working environment at all times.  

Service Excellence & Team Collaboration  

• Contribute to delivering outstanding guest satisfaction through quality food production and efficient service support.  

• Work collaboratively with team members to ensure smooth kitchen operations during service periods.  

• Support cost control initiatives, including proper stock handling and minimizing food wastage. 

Requirements 

• Certificate in Culinary Skills or equivalent professional qualification. 

• Minimum 2 years of relevant culinary experience.  

• Good knowledge of F&B products and kitchen operations.  

• Ability to work independently as well as in a team environment 

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

The Junior Sous Chef supports the Chef and Sous Chef in overseeing daily culinary operations, ensuring consistent food quality, cost control, and compliance with safety and hygiene standards. This role supervises and develops kitchen team members while maintaining operational efficiency and delivering exceptional guest satisfaction. 

Culinary Operations & Support  

• Assist the Chef in overseeing daily kitchen operations, including food preparation, service execution, and quality assurance.  

• Support menu planning initiatives and ensure proper implementation of recipes and standards.  

• Ensure consistency in food quality, taste, and presentation across all service periods.  

Team Supervision & Development  

• Supervise, coach, and motivate kitchen team members to maintain high performance standards.  

• Monitor the progress and development of cooks and provide guidance where necessary.  

• Foster teamwork and promote a positive and professional kitchen environment.  

Food Cost & Inventory Control  

• Support inventory management and stock control processes to minimise wastage.  

• Assist in monitoring food costs and ensuring efficient utilisation of resources.  

Food Safety, Hygiene & Compliance  

• Ensure compliance with hygiene, HACCP, and workplace safety standards.  

• Enforce kitchen operating procedures and sanitation guidelines.  

• Maintain a safe, clean, and organised kitchen environment at all times.  

Guest Satisfaction & Service Excellence  

• Contribute to delivering outstanding guest satisfaction through effective leadership and consistent culinary execution.

Requirements 

• Certificate in Culinary Skills, GCE ‘O’ Level, or equivalent professional qualification. 

• Minimum 4 years of relevant culinary experience in a hotel environment. 

• Good interpersonal, communication, and supervisory skills. 

• Knowledge of HACCP (Hazard Analysis and Critical Control Points). 

• Proficient in Microsoft Office applications

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

The Sous Chef is responsible for overseeing culinary operations within Resorts World Sentosa, ensuring operational excellence, food quality, hygiene compliance, and financial performance. This role leads kitchen teams, drives cost control initiatives, supports menu innovation, and ensures adherence to Singapore Food Agency (SFA) standards while maintaining efficient and high-volume service operations. 

Key Responsibilities 

Culinary Operations & Leadership  

• Oversee daily culinary operations within assigned kitchen.  

• Lead and manage the kitchen team to ensure optimal manpower deployment and operational efficiency.  

• Ensure strict compliance with food hygiene standards, HACCP guidelines, and established operating procedures.  

• Maintain consistency in food quality, portion control, and presentation standards.  

Cost Control & Menu Development  

• Plan and implement food cost control initiatives to improve profitability and minimize wastage.  

• Collaborate with management on new menu development and promotional initiatives to drive sales revenue.  

• Monitor inventory, purchasing, and stock rotation to ensure cost efficiency.  

Compliance & Quality Assurance  

• Ensure outlets meet and maintain QA scores in accordance with Singapore Food Agency (SFA) requirements.  

• Conduct regular checks to uphold food safety, cleanliness, and operational standards.  

• Fulfill corporate administrative duties, including reporting, documentation, and compliance requirements.  

Team Development & Performance  

• Assist in the training, coaching, and development of culinary team members.  

• Foster a high-performance culture focused on teamwork, accountability, and service excellence.  

• Support succession planning and manpower development initiatives. 

Requirements  

• Certificate in Culinary Skills / GCE ‘O’ Level or equivalent. 

• Minimum 5 years of experience in high-volume kitchen operations. 

• Strong knowledge of HACCP and food safety standards. 

• Proficient in Microsoft Office applications. 

• Good interpersonal, communication, and supervisory skills.  

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

We are seeking a Hospitality Executive to join our team. This role is responsible for support of planning, coordination, and execution of all MICE (Meetings, Incentives, Conferences, and Exhibitions) food and beverage operations across multiple venues within the resort, ensuring high standards of service, operational efficiency, and client satisfaction.  

Key Responsibilities 

• Coordinate and ensure the smooth setup and breakdown of all MICE-related F&B events across assigned venues.  

• Monitor service delivery during events, ensuring adherence to service standards, timing, and guest expectations. 

• Liaise with the Events and Sales teams to understand client needs and translate them into actionable F&B event plans. 

• Supervise operations to ensure productivity and discipline. 

• Support training of casual service staff on MICE service SOPs. 

• Ensure all banquet equipment, furniture, and buffet ware are accounted for and in good condition before and after events. 

• Ensure all MICE F&B operations follow health, safety, hygiene, and licensing regulations. 

• Coordinate with AV, security, and housekeeping teams to ensure integrated event delivery. 

• Submit post-event reports, incident logs, and feedback summaries for continuous improvement. 

• Assist in cost tracking and inventory reconciliation after events. 

Requirements 

• Diploma in Hospitality Management or related field 

• At least 3 years’ experience in banquet or event F&B operations, preferably in a resort or large-scale MICE venue.  

• Strong leadership, coordination, and communication skills. 

• Team player with a proactive mindset 

Private Advertiser

Job Description

1.  Operational Management

• Assist with daily restaurant operations, including opening and closing procedures

• Monitor cleanliness, food safety, and hygiene standard

• Oversee inventory, stock replenishment, and supply management

• Coordinate staff scheduling to ensure proper coverage

2.  Team Management & Staff Development

• Supervise and motivate front-of-house and back-of-house staff

• Assist in training new employees on company policies, customer service, and operational procedures

• Support performance evaluations and provide constructive feedback

3.  Customer Service

• Ensure a high-quality customer service and resolve customer complaints professionally

• Maintain a welcoming, clean, and organized dining environment

• Monitor customer feedback and implement improvements

4.  Financial Management Support

• Assist in tracking sales, expenses, and budgeting

• Support efforts to increase revenue through promotions and upselling strategies

• Maintain records and reports for management review

5.  Reporting & Communication

• Report operational issues and staff performance to the HOD

• Maintain clear communication with all team members to ensure smooth operations

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

Our client is a local firm in Singapore.

Location: West Region

Key Responsibilities

Event Operations & Coordination

• Support the spatial experience lead and programming lead in the planning and coordinating of the event operations with the various side activities programme owners held in external venue

• Establish and implement efficient workflow processes to ensure effective preparation to the lead up of the events

• Plan, coordinate and work closely with the appointed event organiser and venue partner for all event logistics related matters

• Focus on ground operations coordination, ensuring seamless execution of all event elements

Virtual Experience & Stakeholder Coordination

• Manage the virtual experience including platform selection, setup, and maintenance

• Collaborate with internal ATxPO (Programme) & Show Ops Experience teams to ensure up-to-date information for the virtual experience track

• Work with the ATxPO (systems) in the UX interface on ensuring that the information are up to date for the virtual platform and reporting

• Work closely with events management company and virtual systems vendor

• Participate in external and internal project management activities and work-in-progress meetings

• Liaise closely with internal government stakeholders and external industry partners

• Manage and work on event-related administrative duties & documentation

• Offer operational support for other INTL and ATxPO division wide programs and activities

Requirements

• Degree holder

• Preferably 4 years of experience in understanding events management operations for exclusive APAC industry and ministerial event programs (i.e.: Conference) of up to 1000+ attendees

• Resourceful and meticulous and able to multi-task

• Excellent project management abilities to work across various functional workstreams, timeline, and logistics simultaneously, ensuring no details is overlooked

• Strong ground operations management skills to handle on-site challenges

• Familiar with best practices in online engagement, streaming technologies and digital engagement tools

• Good interpersonal and communication skills

• Independent, with ability to work well under pressure and meet deadlines

• Proficiency in Microsoft Office Suite (PowerPoint, Excel and Word)

• Familiarity with public sector processes and stakeholder management is a bonus

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified

TAPS N TIMBER PTE. LTD.

Job Description

Job Summary

Ensure all food is of excellent quality and served promptly. Plan menus within budget using seasonal ingredients. Oversee kitchen operations, coordinate and train staff, manage inventory and orders, enforce safety standards, innovate recipes, track industry trends, and improve based on feedback.

Responsibilities

• Ensure all food meets high-quality standards and is served promptly to enhance customer satisfaction.
• Plan menus considering budget constraints and seasonal ingredient availability to optimize cost and freshness.
• Oversee all kitchen operations to maintain smooth workflow and operational efficiency.
• Coordinate kitchen staff activities and provide assistance to support team performance and collaboration.
• Train kitchen staff to prepare and cook menu items consistently to maintain quality and standards.
• Monitor ingredient and equipment inventory, and place timely orders to maintain adequate stock levels.
• Enforce kitchen safety and sanitation standards to comply with health regulations and ensure a safe work environment.
• Develop new recipes to refresh the menu and attract customer interest.
• Stay informed on industry trends to incorporate relevant innovations into kitchen practices.
• Collect and analyze customer and staff feedback to implement continuous improvements in kitchen operations.

The Fullerton Bay Hotel

The Fullerton Bay Hotel Singapore is the latest addition to the dazzling Marina Bay waterfront. Alongside spectacular views of the bay and Singapore skyline, the Hotel provides legendary service and embodies contemporary luxury and refined elegance.

Job Description

· Foster positive thinking and motivation within all Food and Beverage kitchens by giving active assistance and advice on more effective ways of running the kitchens.

· Plan in conjunction with the Executive Chef, Executive Sous Chef and Senior Sous Chef activities, promotions, menu implementations according to the annual marketing plans.

· Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned.

· Ensure that positive working relations with non-Food and Beverage departments are fostered giving cooperation at all times.

· Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.

· Be responsible for and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils in the assigned section.

· Find ways to improve the efficiency of the operations, which will benefit our clients.

· Assist the Executive Chef in constantly finding ways to further improve the Food cost through strategic purchasing, without negatively affecting pre- determined quality standards.

· Constantly strive to reduce energy consumption through awareness campaigns within all kitchens.

· Co-operate with and drive forward the implementations of minimum operating standards in all Food and Beverage kitchens through close follow up with outlet Managers.

Requirements:

• Completion of GCE ‘O’; or minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Experience in French cuisine will be added advantage.

PANAME PTE. LTD.

Brasserie Gavroche is a typical French Brasserie located in Tanjong Pagar area.

Job Description

French brasserie restaurant since 2011, looking for Sous Chef Jr to lead kitchen team and maintain food quality and food standard.

As Sous Chef Jr, you will be responsible for overseeing all aspects of kitchen operations to ensure the consistent delivery of high-quality French cuisine. Working closely with the Executive Chef/Owner, you will lead a team of culinary professionals and uphold the standards of excellence that define our restaurant.

• Proven experience as a Sous Chef Jr, preferably with a focus on French cuisine.
• Strong leadership skills with the ability to motivate and inspire a team of culinary professionals.
• Excellent communication and interpersonal skills to effectively collaborate with colleagues and interact with guests.
• Attention to detail and a passion for delivering exceptional food quality and presentation.
• Knowledge of French culinary techniques, ingredients, and traditions is highly desirable.

WILD CHEESE PTE. LTD.

Job Description

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

21 HOSPITALITY AND CONSULTANCY PTE. LTD.

Job Description

As the Guest Relations Manager of the Company, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

1. Provide upscale guest service experiences for all guests throughout their stay.

2. Ensure guests are properly greeted upon their arrival.

3. Actively listen to and resolve guest complaints.

4. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.

5. Be familiar with menu items, promotions, and service procedures.

6. Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

7. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

8. Ensure the best level of service and attentiveness is consistently given to every guest.

9. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

10. Monitor restaurant activity to determine seating and dining flow.

11. Develop and implement service-related training programs.

12. Perform miscellaneous job-related duties as assigned.

Work Location: 83 Neil Road, Singapore

VBSG PTE. LTD.

Job Description

Company Overview

We deliver an authentic and elevated Indian dining experience, blending traditional flavors with modern flair. We seek a passionate Senior Chef to lead our kitchen team and uphold culinary excellence in Indian cuisine.

Job Summary

Lead and manage kitchen operations specializing in Indian cuisine, ensuring culinary excellence, food safety, and efficient workflow while mentoring staff and collaborating on menu development.

Responsibilities

• Lead daily kitchen operations focused on Indian cuisine to ensure smooth and efficient service during peak hours
• Develop, refine, and execute traditional and contemporary Indian dishes from various regions including North, South, Mughlai, Tandoori, and Coastal styles
• Train and mentor junior kitchen staff on cooking techniques, food preparation, and presentation to maintain high culinary standards
• Ensure consistent food quality, hygiene, and kitchen safety by enforcing compliance with local regulations
• Oversee kitchen inventory management, ordering, and cost control to minimize waste and maintain food margins
• Collaborate with management to create seasonal and promotional menus that enhance customer experience
• Maintain kitchen cleanliness and uphold food safety standards to meet regulatory requirements
• Participate in recruitment and conduct performance reviews to build a skilled and motivated kitchen team
• Manage kitchen scheduling and workflow to optimize productivity and service quality
• Apply deep knowledge of Indian spices, ingredients, and cooking methods to preserve dish authenticity

Preferred competencies and qualifications

• Certification in Food Hygiene and Safety
• Flexible availability to work evenings, weekends, and holidays as required

KILLINEY 88 PTE. LTD.

Job Description

Mama Shelter is more than a hotel — it’s a vibrant place to live, eat, work, and play. We are looking for an energetic and people‑focused Guest Service Manager (Duty Manager) to lead hotel operations during assigned shifts, ensuring exceptional guest experiences, smooth daily operations, and strong team coordination while embodying Mama’s playful and caring personality.

• Act as the main guest contact during the shift, ensuring warm, personalised, and engaging service.
• Handle guest feedback, requests, and complaints with professionalism and empathy.
• Oversee VIP arrivals, special occasions, and guest recovery situations.
• Ensure service standards are consistently met across all guest touchpoints.

• Oversee daily hotel operations including Front Office, Housekeeping, Security, and coordination with F&B.
• Monitor arrivals, departures, room status, and occupancy flow.
• Support restaurant operations and table management during peak periods in collaboration with F&B teams.
• Take charge during operational challenges, disruptions, or emergencies.

• Lead and support operational teams on duty.
• Ensure proper shift handovers, staffing coverage, and compliance with SOPs.
• Coach team members to maintain high standards of service and professionalism.
• Act as Manager On Duty in the absence of senior management.

• Use hotel operational systems to manage daily operations effectively.
• Authorise room moves, billing adjustments, paid‑outs, and rate changes within guidelines.
• Ensure accurate shift reports, logbooks, and incident documentation.

• Ensure adherence to hotel safety, security, and emergency procedures.
• Coordinate emergency responses when required.
• Maintain compliance with brand standards and local regulations.

• Simphony (POS) – restaurant and bar transactions, guest billing, voids, and checks
• SABA (Table Management System) – restaurant reservations, guest flow, and seating optimisation
• Opera Cloud (PMS) – check-in/check-out, reservations, room allocation, guest profiles
• Housekeeping & maintenance coordination systems (e.g. task or room-status platforms)
• Basic proficiency in Microsoft Office and reporting tools

• Minimum 3 years’ experience in hotel operations or front office supervisory roles.
• Diploma or Degree in Hospitality, Tourism, or related field preferred.
• Strong leadership, decision‑making, and problem‑solving skills.
• Guest‑focused mindset with excellent communication skills.
• Comfortable working rotating shifts, including weekends and public holidays.
• Confident using hospitality systems and handling multiple priorities simultaneously.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + allowances

• Industry: Listed MNC (Leisure)

• Location: Central

• Benefits: Excellent benefits & career growth

• Working Hours: Rotating shifts (5 days/week)

Key Responsibilities

• Greet and welcome guests or clients in a professional and friendly manner.

• Respond to inquiries via phone, email, or in-person.

• Provide information about services, facilities, and policies.

Requirements

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office applications

• Willing to work rotating shifts (including weekends & public holidays)

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

SHANGHAI BUND PTE. LTD.

Job Description

Clementi
Shanghai cuisine semi-fine dining restaurant
Shanghai Dim Sum experience is a must!
3.2k to 5k Basic + 2 Meal included

Working hours: 6days/week
Benefit: Medical Insurance, Year-end double pay, Commission, staff discount, staff meal provided.

• Minimum 5-year experience in Shanghai Dim Sum in terms of Xiao Longbao, Pan-fried Bun and Wonton etc. Training provided.
• Responsible for overseeing the outlet culinary operations in Chinese cuisine
• Lead and manage the kitchen with optimal manning level and compliance with food hygiene standards and operating procedures
• Plan and implement initiatives on food cost control and new launching to improve sales revenue
• Assist in training and development of the culinary team
• Meet QA score based on Singapore Food Agency requirements
• Fulfill corporate administrative duties
• Carry out any other duties as when assigned by the Management

Requirement:

• Familiar with wrapping Xiao Longbao, Pan-fried Bun, cook noodle/wonton dishes.
• At least 5 years of experience in quick service restaurants
• Knowledge in HACCP and proficient in Microsoft Office applications
• Good interpersonal, communication and supervisory skills
• 6 working days per week with rotating shift including weekends and public holidays

Laguna Hotel Holdings Pte Ltd

Job Description

Job Overview

The Director of Revenue is responsible for maximizing the hotel’s overall revenue through effective pricing strategies, inventory control, and revenue management practices. The Director will analyze market trends, forecast demand, and develop strategies to ensure the hotel's financial objectives are met or exceeded.

Key Responsibilities:

• Develop and implement comprehensive revenue management strategies to optimize room rates, occupancy, and profitability.
• Set pricing strategies for rooms, packages, and other services by analyzing market trends, competitor pricing, and historical data.
• Collaborate with the Sales and Marketing team to create promotional offers that drive revenue.
• Manage inventory controls by setting restrictions and allocations based on forecasted demand.
• Implement dynamic pricing models to adjust rates based on real-time demand.
• Monitor and adjust room allocation across various distribution channels, including OTAs, direct booking platforms, and third-party partners.
• Analyze revenue trends, booking patterns, and market demand to develop accurate forecasting models for room revenue and other revenue streams.
• Use data-driven insights to inform decision-making and adjust strategies as needed.
• Prepare and present detailed revenue reports to senior management, highlighting performance against targets and recommending improvements.
• Lead and mentor the revenue management team, fostering a culture of data-driven decision-making and proactive revenue generation.
• Build strong relationships with distribution partners and OTAs to optimize pricing, visibility, and sales.
• Conduct regular competitive market analysis to ensure the hotel is positioned favorably within the market.
• Track and respond to shifts in demand, competitor pricing, and external market conditions.
• Utilize forecasting models and scenario planning to mitigate risks and take advantage of emerging opportunities.
• Contribute to the annual budget planning process, ensuring realistic revenue targets based on market conditions and hotel performance.
• Monitor financial results, track key performance indicators (KPIs), and adjust strategies to meet or exceed revenue goals.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Finance, or a related field.
• Certification in Hotel Revenue Management is a plus.
• Minimum of 5-7 years of experience in revenue management within the hospitality industry, preferably in a luxury hotel setting.
• Proven experience in developing and executing revenue strategies across multiple revenue streams.
• Strong understanding of hotel distribution systems, revenue management software, and market analytics.

Skills:

• Excellent analytical and quantitative skills, with a strong attention to detail.
• Expertise in pricing strategies, demand forecasting, and market segmentation.
• Strong leadership and communication skills, with the ability to collaborate across departments.
• Proficiency in using revenue management systems, property management systems, and channel management tools.
• Ability to adapt to a fast-paced, dynamic environment and respond to market changes quickly.

Job summary

The Director of Revenue is responsible for maximizing the hotel’s overall revenue.

TRIPLE SPECIALITY PTE. LTD.

Job Description

As a Chef de Partie, you will be responsible for managing a specific section of the kitchen, ensuring consistent food quality, efficient operations, and adherence to Realm’s standards. You will support the Head Chef in delivering dishes that reflect precision, creativity, and wellness-focused dining.

Key Responsibilities

Food Preparation & Quality Control

• Manage and oversee a designated kitchen section (e.g. hot, cold, pastry)
• Prepare and present dishes according to recipes and standards
• Ensure consistency in taste, portioning, and plating
• Monitor food quality and freshness at all times

Kitchen Operations

• Maintain cleanliness and organization of your workstation
• Ensure compliance with food safety and hygiene regulations
• Manage stock levels, storage, and ingredient rotation (FIFO)
• Assist with ordering and receiving supplies

Team Leadership

• Supervise and guide junior kitchen staff
• Support training and development of kitchen crew
• Work closely with the kitchen and service team to ensure smooth service

Menu & Development Support

• Assist in menu execution and new dish development
• Contribute ideas aligned with wellness and ingredient-driven concepts

Requirements

• Proven experience as a Chef de Partie or similar role
• Strong knowledge of cooking techniques and kitchen operations
• Ability to work in a fast-paced, high-standard environment
• Good leadership and communication skills
• Willing to work shifts, weekends, and public holidays

TRIPLE SPECIALITY PTE. LTD.

Job Description

As a Demi Chef, you will support the Chef de Partie in managing a specific kitchen section, ensuring consistent food quality and smooth operations. You will play a hands-on role in food preparation while developing your culinary skills within a structured and quality-driven kitchen.

Key Responsibilities

Food Preparation

• Assist in preparing and cooking dishes according to recipes and standards
• Ensure consistency in taste, portioning, and presentation
• Support mise en place and daily kitchen prep

Kitchen Operations

• Maintain cleanliness and organization of workstations
• Follow food safety and hygiene standards at all times
• Assist with stock rotation (FIFO), storage, and inventory checks
• Support receiving and checking of deliveries

Team Support

• Work closely with Chef de Partie and kitchen team during service
• Assist in guiding junior kitchen staff when required
• Ensure smooth coordination with front-of-house team

Requirements

• Some kitchen experience (Commis or similar role) preferred
• Basic knowledge of cooking techniques and kitchen operations
• Willingness to learn and grow in a professional kitchen
• Able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays

DEMETER SPECIALITIES PTE. LTD.

Job Description

Company Overview / Employee Value Proposition

IHCL and its subsidiaries offer a fusion of warm Indian hospitality with nearly 600+ hotels and world-class service through iconic brands like Taj, SeleQtions, Vivanta, Ginger, and amã Stays & Trails. Bombay Brasserie marks IHCL’s first presence in Singapore, continuing its legacy of Indian cuisine and hospitality.

Job Summary

You will prepare breads and starters using the Tandoor oven, ensuring compliance with food safety standards to deliver authentic Indian cuisine at Bombay Brasserie.

Responsibilities

• Prepare breads and starters using Tandoor cooking techniques to meet quality and taste standards
• Apply hands-on skills in operating and maintaining Tandoor ovens for consistent food preparation
• Follow and implement food safety protocols as directed by the Singapore Food Agency (SFA) to ensure hygiene and safety
• Collaborate with kitchen team members to maintain smooth workflow and timely food delivery

Required competencies and certifications

• Knowledge of food safety norms as directed by the Singapore Food Agency (SFA)

Preferred competencies and qualifications

• Hands-on experience in making breads and starters using Tandoor cooking methods

Four Seasons Hotel Singapore

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.

As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.

If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.

Discover more at press.fourseasons.com/singapore

About the role

Bartender (One-Ninety Bar)

Step into an environment where elegance meets artistry. As a Bartender, you will craft more than just beverages—you will create moments of quiet luxury and connection. With an eye for detail and a passion for hospitality, you will deliver a seamless, personalised experience that reflects the sophistication and warmth of our brand.

This is an opportunity for a bartender who takes pride in their craft, enjoys engaging with discerning guests, and thrives in a setting where service is intuitive, polished, and memorable.

What you will do

• Curate and deliver exceptional beverage experiences with precision, finesse, and genuine warmth

• Anticipate guest preferences and personalise each interaction to create a refined and memorable lounge experience

• Prepare and present classic cocktails, wines, and bespoke beverages with consistency and attention to detail

• Confidently guide guests through menu selections, including daily specials and signature offerings

• Maintain impeccable standards of cleanliness, organisation, and presentation across the bar

• Manage bar operations seamlessly, including stock replenishment, opening and closing procedures, and POS transactions

• Monitor guest satisfaction and handle requests or concerns with professionalism and discretion

• Collaborate closely with the service team to ensure a smooth and elevated guest journey

• Uphold the highest standards of safety, hygiene, and responsible service.

What you bring

• Experience in a quality-driven bar or lounge environment, preferably within luxury hospitality

• Strong knowledge of wines, spirits, and classic cocktails, with a refined approach to service

• A naturally warm, engaging personality with excellent communication skills

• Poise and composure in a fast-paced, guest-focused environment

• Strong attention to detail and a commitment to excellence

• A team-oriented mindset and a genuine passion for hospitality

What we offer 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.

K. COOK PTE. LTD.

Job Description

Company Overview

K. COOK PTE. LTD. is a Korean BBQ buffet restaurant located in Orchard, delivering quality dining experiences with a focus on authentic Korean cuisine and excellent customer service.

Job Summary

Lead and manage daily restaurant operations at K. COOK PTE. LTD., ensuring high standards in service, food quality, staff performance, financial control, inventory management, and regulatory compliance to drive business success.

Responsibilities

• Oversee daily restaurant operations to ensure efficient service flow and adherence to quality standards
• Monitor food quality, presentation, and hygiene to maintain customer satisfaction and safety
• Recruit, train, and supervise staff to build a skilled and disciplined team
• Develop and manage staff work schedules and shifts to optimize operational coverage
• Address customer inquiries and resolve complaints professionally to ensure a positive dining experience
• Maintain high service standards through continuous staff coaching and performance management
• Monitor sales, control food and labor costs, and analyze profitability to support financial goals
• Manage cash flow, prepare POS reports, and perform daily financial reconciliations accurately
• Control inventory levels, coordinate with suppliers, and minimize wastage to optimize stock management
• Ensure compliance with local hygiene and safety regulations to maintain a safe and clean environment
• Maintain cleanliness and food safety standards consistently across all restaurant areas

LING'S PATISSERIES PTE. LTD.

Job Description

1. Baking Preparation

• Measure and prepare ingredients according to recipes
• Mix doughs and batters for cakes, breads, pastries, and desserts
• Proof dough and monitor fermentation time
• Prepare fillings, creams, and toppings

• Operate ovens and baking equipment safely
• Bake cakes, pastries, breads, cookies, and other baked goods
• Ensure consistent product quality, taste, and appearance
• Monitor baking times and adjust temperature when necessary

• Decorate cakes and pastries (cream, glaze, toppings)
• Portion and pack baked goods neatly
• Ensure presentation meets brand standards

• Maintain cleanliness of workstations and baking tools
• Follow food safety and hygiene regulations
• Store ingredients properly (fridge, freezer, dry storage)
• Ensure proper labeling and date tracking

• Monitor ingredient stock levels (flour, butter, sugar, etc.)
• Inform supervisor when ingredients are low
• Check quality and freshness of ingredients
• Assist in stock count and inventory management

• Clean and maintain baking equipment (mixer, oven, trays)
• Report equipment faults or maintenance needs
• Ensure tools are stored properly after use

• Work closely with kitchen and service team
• Follow production schedule
• Assist in opening and closing duties
• Support team during busy periods

SAMS Greens & Grains PTE LTD

Job Description

About the role

SAMS Greens & Grains PTE LTD is seeking an experienced and talented Chef to join our team in our vibrant cafe located in Raffles Place, Central Region. As a full-time Chef, you will be responsible for preparing fresh, high-quality meals that delight our customers and uphold our commitment to serving delicious and nutritious cuisine.

What you'll be doing

1. Prepare and cook a variety of hot and cold dishes using seasonal, locally-sourced ingredients

2. Ensure all food items are prepared to the highest standards of quality, presentation and consistency

3. Maintain a clean, organised and safe kitchen environment

4. Collaborate with the kitchen team to develop new menu items and improve existing recipes

5. Adhere to all food safety and health regulations

6. Assist with inventory management and ordering of supplies

What we're looking for

1. Minimum 2 years of experience as a Chef in a fast-paced cafe or restaurant environment

2. Formal culinary training or certification

3. Strong time management and multi-tasking skills to work efficiently in a dynamic kitchen

4. Excellent communication and teamwork abilities

5. Passion for creating delicious, visually appealing meals

6. Knowledge of food safety and health regulations

What we offer

At SAMS Greens & Grains PTE LTD', we are committed to providing our employees with a rewarding and fulfilling work experience. Our benefits include competitive remuneration, opportunities for career development, and a collaborative work environment that fosters personal growth. Join our team and be a part of our exciting journey in the hospitality industry.

About us

SAMS Greens & Grains PTE LTD' is a provider of fresh and nutritious salads in the Central Region. Our mission is to inspire people to lead healthier lives by offering delicious, high-quality food options. With a strong focus on sustainability and customer satisfaction, we strive to be the preferred destination for those seeking a balanced and delightful dining experience.

Apply now to become our next talented Chef!

Singai Chettinad Restaurant

Job Description

Singai Chettinad Restaurant

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

XIN WOOD PRODUCTS MANUFACTURING PTE. LTD.

Job Description

Assistant General Manager (AGM)

supports the General Manager (GM) by overseeing daily operations, implementing strategic goals, and managing staff across various departments

. They act as a crucial liaison between senior management and operational teams, ensuring efficiency, handling administrative duties, and stepping in during the GM's absence.

Indeed

 +1

Key Responsibilities

• Operational Management: Daily oversight of business functions to ensure efficiency.
• Leadership & Staff Supervision: Mentoring employees and departmental heads.
• Strategic Support: Assisting in developing and implementing company strategies and budgets.
• Reporting: Preparing performance reports and providing recommendations.
• Stakeholder Relations: Building relationships with clients, suppliers, and key stakeholders. Ding Yi Music Company +2

Requirements and Skills

• Experience: Usually requires prior experience in management, often 2-5+ years in the relevant industry (e.g., hospitality, retail).
• Skills: Strong communication, leadership, problem-solving, and organizational skills.
• Technical Knowledge: Familiarity with HR, finance, and procurement systems. Ding Yi Music Company +4

Antler & Ember

Job Description

AISEARCH PTE. LTD.

Job Description

• Oversee food preparation and ensure all recipes and presentation meets the company's specification and commitment to quality
• Responsible to ensure that quality of the food produced in Catering Kitchen meets Company's standards before it is delivered to catering customers in a timely manner
• Accountable for food cost management, menu planning, development and creation of new products when required
• To ensure the quality of all food (refers to raw and cooked) and condiments received from suppliers, is well-maintained through proper storage and usage
• housekeeping, and cleanliness & tidiness of work area
• Responsible for the hygienic and safe preparation of food as per Food Hygiene standards and legislated health and safety requirements within the workplace
• Responsible for preparing the daily market list and plan the production schedule to meet business demands. Ensure that there is minimal wastage, on time ordering for freshness of ingredients, sufficient food stock and adjust the production according to the demands of catering
• To assist in inventory management. Monitor the stock level for ingredients and finished products and to maintain its minimum stock level

OLIVIA RESTAURANT PTE. LTD.

Job Description

Spanish restaurtant Olivia is looking for Guest Relations Manager to join our team.

As the Guest Relations Manager of the Company, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

1. Provide upscale guest service experiences for all guests throughout their stay.

2. Ensure guests are properly greeted upon their arrival.

3. Actively listen to and resolve guest complaints.

4. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.

5. Be familiar with menu items, promotions, and service procedures.

6. Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

7. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

8. Ensure the best level of service and attentiveness is consistently given to every guest.

9. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

10. Monitor restaurant activity to determine seating and dining flow.

11. Develop and implement service-related training programs.

12. Perform miscellaneous job-related duties as assigned.

Work Location: 55 Keong Saik Road, #01-03, Singapore 089158

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office, ensuring exceptional guest experiences aligned with the brand’s service culture. This role plays a key part in leading the team, driving service excellence, and ensuring smooth and efficient operations across all front-facing touchpoints.

Key Responsibilities

Operations Management

• Support the day-to-day operations of the Front Office including Reception, Concierge, Guest Relations, and Telephone Services

• Ensure seamless guest check-in and check-out experiences with high service standards

• Monitor room inventory, availability, and coordinate closely with Housekeeping and Reservations

• Handle guest feedback, complaints, and service recovery promptly and professionally

• Ensure adherence to SOPs, brand standards, and compliance requirements

Guest Experience & Service Excellence

• Champion a guest-centric culture, ensuring memorable and personalized experiences

• Anticipate guest needs and proactively resolve service issues

• Maintain strong lobby presence during peak periods

• Drive guest satisfaction scores and online reputation

Team Leadership & Development

• Supervise, coach, and motivate Front Office team members

• Conduct daily briefings and ensure effective shift handovers

• Support recruitment, onboarding, and training of new team members

• Foster a positive, collaborative, and high-performance team environment

Administrative & Financial Oversight

• Assist in managing departmental budgets, cost control, and revenue optimisation

• Monitor cash handling, billing accuracy, and audit compliance

• Prepare reports on occupancy, guest feedback, and operational performance

• Ensure accurate scheduling and manpower planning in line with business needs

Health, Safety & Compliance

• Ensure compliance with safety, security, and emergency procedures

• Work closely with Security on incident management and guest safety

• Maintain confidentiality of guest and company information

Preferred Attributes (Lifestyle Brand Fit)

• Energetic, charismatic, and service-driven personality

• Strong understanding of lifestyle hospitality and guest engagement

• Ability to create vibrant, memorable guest experiences

How do I deliver this? 

• Tell it like itis- Authentic, honest, you mean it, sincere, true. 

• Have fun and make friends - fun, energetic, whimsical, upbeat,“ wink", casual. 

• I've got your back- Accountable, responsible, makes up forown promises, knows how to take ownership, follows - thru, dependable. 

• Play to win - Original, cutting edge, new," outside the box”; open to new possibilities, different. 

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. 

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Benefits:

• Basic salary from $3200 to $4000

• Working Hours: 6 Days, 8 hours/day

• Medical benefits + Flexi benefits

• AWS + Variable Bonus + meal allowance

Job Scope:

• Assist in managing and supervising daily front office operations

• Handle escalated guest feedback and perform effective service recovery

• Ensure prompt and professional response to guest requests and needs

• Coordinate with internal departments to fulfill guest requirements

• Oversee room inventory and resolve any discrepancies

• Lead, coach, and develop team members to achieve service excellence

• Manage emergency situations calmly and efficiently

• Document and report any unusual incidents to management
  

Job Requirement:

• Able to commit to rotating shifts, including weekends and public holidays

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)

OSO RISTORANTE PTE. LTD.

Job Description

We are looking at passionate individuals to join our team.

Your scope of work consist:

Working Days: 5.5 Day

Monday - Friday: 11am - 3pm (2 hours Break) 5.30pm - 11pm

Saturday: 5pm - 11pm

Saturday Lunch off, Sundays Whole Day Off

Meals Provided

Guest Service

• Being the first point of contact for our guests, providing both a warm welcome and a fond farewell;
• Managing the reservations list & ensuring guests requests are accommodated;

Captain

• Hand out menus and wine lists to the customers.
• Answer questions about the dishes, including the preparation of the dishes when asked by the customers.
• Take orders from the customers.
• Relay orders to the kitchen or enter orders into the computer systems.
• Serve food and drinks to the customers.
• Prepare beverages for the customers or serve wine.
• Serve meals to customers.
• Open and pour bottles of wine at the table.
• Remove dishes from tables or counters
• Clean and arrange work stations, including chairs, linen, silverware, and glassware
• Replace tableware and linen.

Requirements

• Must have a commitment to deliver a unique and memorable guest experience. ·
• While comparable fine dining experience is preferable, any individual with passion and love for people, food, and wine will certainly be welcomed.

Enough Space Investments Pte Ltd

Job Description

We’re looking for a full-time Restaurant Supervisor to join the team 🌱

If you enjoy working with a team, care about good service and good food, and want to be part of the space as it grows — we’d love to meet you.

Send your resume to singapore@averageservice.com or just drop by and say hi 👋🏼

GN PEST & CLEANING SERVICES PTE. LTD.

Job Description

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

Sake Labo Pte. Ltd.

Job Description

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre / One Holland Village

• Work Schedule: 5 workdays, 44 hours per week

• Sign-on bonus (Terms and conditions apply)

• Staff incentive program

• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Responsible for overseeing the daily restaurant activities and operations.

• Managing restaurant staff's work schedules.

• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.

• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.

• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

• Support and assist team members in handling guest inquiries and requests.

• Responding efficiently and accurately to restaurant customer complaints.

• Delivering superior food and beverage service and maximizing customer satisfaction.

• Ensure compliance with sanitation and safety regulations.

• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B industry

• Min. secondary school education with 'O' level passes

• Able to start work immediately or within a short notice period would be preferred

• Possess Food safety and hygiene certificate

• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

We regret to inform you that only shortlisted candidates will be notified.

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

Join the Chatterbox Team!

Be part of an iconic heritage restaurant serving award-winning local favourites. Grow your career with a passionate team dedicated to quality, tradition, and excellence.

Responsibilities

·       Provide friendly, excellent, and professional service to all guests.

·       Responsible for handling food and beverage orders and serving guests.

·       Assist guests on their respective requests and deliver based on their ability.

·       Assist fellow Team Members in performing preparation and setting up in the restaurants for service.

·       Check that all amenities and utensils are properly stocked and inspected.

·       Possess knowledge to upsell, well-served in all aspects of the menu.

·       Maintain the utmost cleanliness and hygiene standards in the restaurants.

·       Support Restaurant Manager in any other duties assigned.

Requirements

• Hardworking, self-motivated,

• Able to work well under pressure in a fast-paced environment

• Great attention to detail and creativity

• Positive attitude and team player

• Able and willing to work weekends, public holidays and on rotational shifts

• 5-day work week

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

PRIME MANPOWER SOLUTIONS PTE. LTD.

Job Description

Job Summary

A Chef prepares and cooks food following company recipes and safety standards. You will plan food preparation, ensure kitchen cleanliness, monitor food quality, and maintain hygiene to deliver consistent, high-quality meals.

Responsibilities

• Prepare, cook, and present food according to company menu and recipe standards to ensure consistent quality
• Store and handle all ingredients properly to maintain freshness and safety
• Maintain cleanliness and hygiene in the kitchen area to comply with food safety regulations
• Inspect food quality, freshness, and stock levels daily to ensure availability and safety
• Assist in planning menus and controlling food costs to optimize kitchen operations
• Supervise kitchen helpers or assistants to ensure efficient workflow and adherence to standards
• Follow workplace safety and food hygiene regulations to maintain a safe kitchen environment
• Minimize food wastage and control portion sizes to reduce costs and maintain quality

Preferred competencies and qualifications

• Relevant experience as a Chef or in a similar kitchen role to support effective food preparation
• Knowledge of food preparation and cooking methods to execute recipes accurately
• Ability to work effectively in a fast-paced kitchen environment to meet service demands
• Good teamwork and communication skills to collaborate with kitchen staff
• Responsible and hardworking attitude to maintain hygiene and operational standards

STUTTGART BLACKFOREST PTE. LTD.

Sonder where a special kind of dining takes place. Sonder aims to bring a new dining concept to the Henderson locale - a bakery bistro by day, and by night, an “Omakase” dining destination featuring two fixed price menus with Euro-Asian flavors and ingredients. We are currently expanding our team and we would love to hear from you!

Job Description

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.


• Ensure that food hygiene and safety standards are maintained and comply.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job Description – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1.      Managing Guest Experience:

• Assist lyf guests with check-in procedures.

• Handle guest queries related to facilities, services, registration, as well as providing information about local attractions and events.

• Conduct property tours for new and potential lyf guests.

• Receive and promptly transmit messages to guests.

• Resolve loyalty member-related issues to establish a cohesive community and manage member expectations.

• Promote and encourage the growth of ASR membership and lyf digital membership.

2.      Ensure operational efficiency:

• Monitor and maintain record of room availability using the Property Management System (PMS) or Reservation Management System (RMS).

• Adhere to corporate guidelines for all operational processes.

• Perform bookkeeping activities when required.

• Conduct regular rounds to ensure cleanliness in all areas, with a focus on social spaces.

• Manage walk-in inquiries, emails, and other lyf-related enquiries.

• Supervise events to ensure compliance with house rules and address any issues that arise.

• Assist in light housekeeping and liaise with outsourced contractors for cleaning and maintenance.

3.      Creating an inclusive and collaborative community:

• Maintain guests' preference profiles and track their likes and dislikes.

• Assist the Ambassador of Buzz (AOB) in executing community initiatives that create connections between guests.

• Support the AOB in curating and planning the event calendar for guests.

• Proactively engage with guests, providing constructive recommendations to enhance their overall stay experience.

• Anticipate and address guests' needs to exceed their expectations.
  

Job Requirements

You are:

• A dynamic and self-motivated with strong presentation, verbal and written communication skills

• A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

• One with knowledge of current trends and happenings

• A people person and a do-er: be ready to get all hands-on!

• Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

• Tech savvy, able to pick up and use new systems and technology solutions easily

• One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

• Willing to do 5-day work week shifts, including night shifts

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine.  The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day front desk operations.

Tasks/Responsibilities:

Representative of the Senior Management:

The Duty Manager is the only representative of the Senior Management 24 hours a day. They must be for this reason very versatile and to be ready to handle some very different situations. Communicate with guest as per hotel policies and procedures to know their needs and concern daily. Create a preference log for most repeated guests.

The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of the duties.

The Duty Manager will be in permanent contact with the Front Office Manager to report any guest comment, or problem and to ensure a good co-ordination and quick communication on both sides.

Lobby Co-ordination:

The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships. 

Leader of the Communication: The Duty Manager is a leader in the Front Office communication and will be active in the following tasks:

• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed. 
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of Assistant Front Office Manager, the Assistant Manager will conduct by his/her own this briefing. They will encourage a good interactivity with all the Front Office staff, to listen and understand their questions and problems and to give appropriate answers and solutions in line with the COMO Metropolitan Singapore procedures and organization.
• To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the Front Office to ensure that clear, constant and updated communication lines are kept with all Front Office staff.
• Responsible for a detailed Duty Manager Handover by going through the activity of the day, the problems found, the follow up to do, the tasks not completed yet.

Supervision & Controls: The supervision of the Duty Manager covers a very large area and must be oriented on the following topics:

• To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department. 
• Responsible to keep all Front Office Standards and Procedures on line with the COMO Hotels and Resorts Policies.
• To ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning. 
• Responsible to ensure that all Financial and Audit Procedures are respected. The Duty Manager will then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out. Each control will be signed. The Duty Manager will sign the official documents in the field "Duty Manager". The Duty Manager will do personally at night time all the controls established in the audit procedures, and report any irregularity to Front Office Manager on the following day.
• To ensure that the close day is done correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager will as well supervise the accuracy of the daily financial reports issued by Front Office.
• The Duty Manager will go through the correspondence of all the arrivals every night to ensure that the conditions and rates confirmed upon reservations are clearly updated and followed up on the Front Office side. To report to Front Office Manager any irregularity the day after.
• The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
• To keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up. 
• To motivate all the staff regarding the selling and up selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established

Privacy: The Duty Manager will be attentive to respect the privacy/confidentiality of the information, or guest names available. He/she will ensure not to transmit any guest name, or guest history information.

• To ensure that all Front Office areas are clear, clean & tidy at any time.

Responsibility in terms of security: 

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire, the Duty Manager has to ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager and Assistant Front Office Manager, the Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his duties during Fire and that the guests are well informed of the security measures to be taken.
• To be in alert and to call Security right away when a guest has a suspect attitude or luggage, when there is a serious conflict or beginning of fight in the premises of the hotel. Any of these cases has to be reported in the Duty Manager's logbook. 

Extra Duties

Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.