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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

JW Marriott Hotel Singapore South Beach

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

MERCURE SINGAPORE BUGIS

A contemporary 4-star hotel in the vibrant enclave of Bras Basah-Bugis, Mercure Singapore Bugis has 395 heritage-inspired rooms, offering travellers and guests the advantage of being surrounded by a myriad of historical and cultural sites, trendy shopping malls with hip and diverse eateries. Situated within five minutes from Bugis MRT, this international brand hotel offers free WIFI, state-of-the-art meeting facilities with an outdoor terrace and 3 exciting F&B outlets onsite. Other facilities include a gym with 24-hour access and an infinity lap pool.

Job Description

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

Job Description

[What the role is]

[What you will be working on]

We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.

[What we are looking for]

Qualifications & Experience:
• A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
• At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
• Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
• Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
• Prior experience conducting training or mentoring in a hospitality setting is an advantage.

Teaching & Professional Skills:
• Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
• Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
• Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
• Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
• A collaborative and professional approach to working with academic teams and industry partners.

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

• Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Manage and operate POS systems, including all card and cash transactions
• Balance cash floats at the start and end of each shift, maintaining financial integrity.
• Set up tables and service areas according to SOP
• Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
• Assist in beverage preparation and support daily kitchen operations.
• Maintain a positive personality and uphold good grooming standards
• Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
• Manage delivery platform apps, processing orders promptly and effectively.
• Check and ensure all amenities and utensils are properly stocked and inspected
• Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
• Any other duties assigned by Management

Requirements

• Prior experience as service crew in F&B industry, preferably in Asian culinary.
• Proficiency in POS systems and online booking systems (I.e., Chope)
• Positive “can-do” attitude, motivated, passionate
• A team player to work collaboratively in a team environment
• Ability to work in a fast-paced environment
• Willingness to work shift hours, weekends, and public holidays.

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave

• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

Harry's International Pte Ltd

Established in 1992, Harry’s is Singapore’s largest collection of everyday bars and kitchens - a homegrown destination where people from all walks of life come together to connect, unwind, and celebrate life over great food and drinks. From its humble beginnings at Boat Quay, Harry’s has grown to 19 outlets islandwide, each a welcoming space where everyone feels at home.

Job Description

BreadTalk Group Pte Ltd

Founded in 2000, BreadTalk Group Pte Ltd has rapidly expanded from Singapore to become a distinctive household brand. The Group has established its mark on the world stage with its bakery, restaurant, and food atrium footprints.

Job Description

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

• Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings
• Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
• Answer calls, note down booking reservations, and update accordingly
• Manage and operate POS systems, including all card and cash transactions
• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Balance cash floats at the start and end of each shift, maintaining financial integrity
• Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
• Handle delivery platform apps and process orders promptly and effectively
• Set up tables and service areas according to SOP
• Assist to clear tables and dishes from the dining area and side stations
• Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary
• Assist in beverage preparation and support daily kitchen operations
• Follow and ensure appropriate personal hygiene and sanitation procedures are met
• Any other duties as assigned by Management

Requirements

• High school diploma or equivalent
• Previous experience in customer service, call centre, or restaurant settings is preferred
• Excellent communication skills; verbally and in writing
• Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy
• A team player to work collaboratively in a team environment
• Proficiency in POS systems and online booking systems (I.e., Chope)
• Possess organizational and team management skills with a strong and professional approach to guest service

Benefits

• Annual Leave, Family Care Leave, Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

Unisearch Services Pte Ltd

Job Description

Management Trainee offers great opportunities for talents who aspire to be leaders within the F&B Industry. To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards.

Location: Islandwide

Working Hour: 5.5 days / 6 days

Variable Bonuses + Other employee benefits

ALL CONCEPTS AVAILABLE!!! HALAL too!!! BARISTA JOB too

CAFE, BAKERY, FAST FOOD, BISTRO, RESTAURANT, FINE DINING, HOTEL etc

Key Responsibilities

1. Operations Training (FOH & BOH)
• Assist with daily opening and closing procedures
• Support kitchen operations, including basic food preparation and hygiene practices
• Provide service to guests — greeting, taking orders, and handling POS transactions
• Ensure smooth service flow and guest satisfaction at all times

2. Product Knowledge
• Develop an in-depth understanding of the restaurant’s menu, ingredients, and preparation methods
• Uphold food quality and presentation standards

3. People Management
• Learn about staff scheduling, delegation, and performance monitoring
• Assist in guiding part-timers and junior team members as part of leadership training

4. Customer Service & Complaint Handling
• Handle guest feedback and complaints under supervision
• Strengthen communication and problem-solving skills to create a positive dining experience

5. Compliance & Safety
• Comply with SFA and NEA hygiene requirements
• Understand Workplace Safety & Health (WSH) protocols and implement them in operations

6. Reporting & Administration
• Participate in inventory management and stock-taking activities
• Learn shift reporting and basic cost tracking procedures
• Contribute insights and suggestions during team meetings

Requirements

Qualifications & Experience
• Bachelor’s degree in Hospitality, F&B Management, Business, or related field
• Candidates with up to 1 year of relevant experience are welcome
• Interest in restaurant operations and a passion for delivering quality dining experiences
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Great leadership with solid analytical, communications and interpersonal skills

Skills & Attributes
• Eagerness to learn and grow in a fast-paced environment
• Hands-on, energetic, and proactive mindset
• Good interpersonal and communication skills
• Willingness to work on weekends, public holidays, and rotating shift

Compensation & Benefits

• Annual Increment

• Performance Incentive Bonus

• Career Progression

• OT pay is available too

For QUICK reply, please send resume to +65 85878287


Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Papa Palheta Pte Ltd

Job Description

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

• Arrive on duty punctually in a clean and neat appearance.
• Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
• Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
• Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
• Establish, maintain, and develop adequate guest relations, including the building of the customer database.
• Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
• Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
• Ensure all bars are proper and their appearance are maintained at all times.
• Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
• Promptly report any guest complaints accordingly.
• Recommend changes in methods, equipment to improve service.
• Evaluate staff performances and report to the Supervisors/Assistant Bar Manager/Bar Manager.
• Attend the bi-weekly bar team meeting.
• Participate in any personal development, training, or other program that the Bar Manager may ask you to take part in.
• Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.
• Carry out any other tasks as reasonably requested by the Bar Managers.

Requirements

• Ability to communicate effectively verbally and in writing
• Extensive beverage and cocktail bar service operations knowledge
• In-depth working knowledge of alcoholic and non-alcoholic beverages
• In-depth working knowledge of beverage cost control procedures
• Knowledge of relevant computer applications usage
• Basic knowledge of accounting principles and practices
• Tertiary qualification preferred, a combination of practical experience and education will be considered as an alternative
• Ability to perform all functions within the restaurant, when needed

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

Pan Pacific Hotels Group

Job Description

Singapore

Pan Pacific Singapore

Rooms

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for a Director of Rooms. You will play a pivotal role in directing, leading and managing the Hotel’s Rooms Division operations, including but not limited to Front Line Guest Services (Reception, Concierge, VIP Team and Guest Care), Housekeeping, Pacific Club, Wellness Floor and Spa. If you are a detailed and service-oriented individual, we want you to be part of our growing team.

Job Responsibilities:

• Strategically deliver the hotel goals and vision as a member of the Executive Team.
• Focus on guest service, ensuring the hotel’s service values are embodied within the division and a seamless guest experience is consistently delivered.
• Build effective relationships with other departments to ensure good communication and support.
• Demonstrate leadership and management of an efficient and effective operation in which all associates understand the key drivers of the business and are held accountable for their performance.
• Show high visibility in the division during peak periods of business.
• Empower, train and coach associates to improve operational and service capabilities.
• Review divisional Standard Operating Procedures on a regular basis.
• Conduct evaluation meetings each year with direct reports.
• Monitor productivity of the division and implement corrective strategies.
• Utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
• Actively participate in the recruitment process of associates for the division.
• Implement the business plan in the division.
• Apply commercial acumen and a business understanding to drive for results.
• Strive to achieve the key performance objectives.
• Develop strategies to increase spa revenue and gym membership.
• Perform any other tasks that may be assigned.

Talent Profile

• Diploma / Bachelor’s degree in hospitality management or equivalent.

• A minimum of ten years of experience in Rooms Division, with a minimum of five years of experience in managerial roles.

• Strong knowledge and experience in the front office functions of Opera or equivalent Property Management Systems and other software that is essential in managing Rooms operations and manpower (e.g. StayPlease).

• Advanced computer literacy and knowledge of Microsoft Office applications.

• Strong leadership skills with the ability to direct changes.

• Excellent presentation and communications skills.

• Strong analytical and problem-solving skills.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

How to Apply

Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

• Only shortlisted candidates will be notified.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
• Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

Greenwood Fish Market

Job Description

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target

We seek a motivated and experienced Supervisor to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As a Supervisor, you will ensure that our guests receive outstanding service and have a memorable dining experience at our Sentosa location.

• Overseeing the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Managing and training a team of waiters and bartenders, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Managing the inventory and ordering supplies as needed
• Assisting the manager in implementing new initiatives and driving sales growth

• 1+ years of experience in a supervisor role in a busy restaurant environment
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced restaurant environment
• Ability to multitask and prioritise tasks, with strong attention to detail
• Strong understanding of food safety and hygiene standards, with a commitment to maintaining a clean and safe restaurant

We offer a dynamic and supportive work environment with career growth and development opportunities. If you're a motivated and experienced supervisor passionate about delivering outstanding customer service, we'd love to hear from you!

At Greenwood Fish Market, we're committed to creating an inclusive workplace that celebrates diversity and respects all employees. We welcome applicants of any race, ethnicity, religion, gender, sexual orientation, and age to apply.

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

Our Cook Crew members are the lifeblood of GYG. You are at the heart of the restaurant operations, preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. Every day you’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and repeat guests.

We guarantee you will have lots of fun at work and not a single day is the same!

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
 

We guarantee you will have lots of fun at work and not a single day is the same!

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

THE 11TH STREET FISH SOUP PTE. LTD.

Job Description

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serving customers
• Answer customer questions and handle customer requests in a polite and efficient manner
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation
• Follow food and beverage safety and hygiene policies and procedures
• Lead the service and act as a role model to the team
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment
• Knowledge of Health and Safety rules and procedures

Summary of role requirements:

• Looking for candidates available to work shift work
• 1 year of relevant work experience required for this role
• Good atittude and positive mindset

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD.

Job Description

Responsibilities:

• Prepare and cook dishes using wok techniques
• Ensure food is prepared according to recipes and quality standards
• Maintain a clean and organized workstation at all times
• Follow all food safety and sanitation procedures
• Understand current trend in cooking to supervise, coach and motivate the team in the kitchen
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Strong knowledge of wok techniques and Asian ingredients
• Ability to work quickly and efficiently in a fast-paced environment
• Able to perform spilt shift, work on weekends and public holidays
• Good communication and teamwork skills.
• Have initiative and hardworking with positive attitude to learn and contribute

Whatsapp 91834574 for more information

JW Marriott Hotel Singapore South Beach

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

TUNG LOK CENTRAL RESTAURANT PTE. LTD.

Job Description

Responsibilities:

• Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

RECRUIT, PLACE & TRAIN PTE. LTD.

Job Description

💰 High Starting Pay | Diverse Team | Positive Work Environment

Join our award-winning team at where service excellence meets luxury. We are looking for passionate, service-oriented individuals to be part of our F&B team across our premium dining outlets.

• Provide warm, professional, and attentive service to all guests in the restaurant, lounge, or event space
• Take and serve food and beverage orders accurately and efficiently
• Assist in setting up, clearing, and maintaining cleanliness and presentation standards
• Communicate effectively with the kitchen and fellow team members to ensure seamless operations
• Handle guest requests and feedback with confidence and care
• Support the team in opening, closing, and service transitions

• Positive attitude and a strong passion for hospitality and guest service
• Team player who thrives in a multicultural and collaborative environment
• Basic spoken English is needed for operations
• Willingness to learn and grow—experience is a bonus, but not required
• Ability to work shifts, weekends, and public holidays as needed

• 💰 Attractive starting salary + performance incentives
• 🍽️ Duty meals provided
• 👔 Uniform and laundry service
• 📚 Comprehensive training and career development programs
• 🤝 Supportive and inclusive team culture
• 🏨 Opportunities for promotion within our hotel group

ANYTIME SING PTE. LTD.

Job Description

Job Title: Hostess / Guest Relation Manager

Location: Town

Job Type: Full-time

Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

Key Responsibilities:

• Greet guests as they enter and thank them as they leave.
• Manage reservations and seating arrangements.
• Escort guests to their tables and provide menus.
• Maintain a clean and organized front-of-house area.
• Answer phone calls and respond to guest inquiries.
• Coordinate with the waitstaff to ensure efficient service.
• Handle guest complaints and provide solutions in a professional manner.
• Assist with other tasks as needed to ensure smooth operations.

Qualifications:

• Previous experience as a Hostess or in a customer service role.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational skills.
• Professional appearance and demeanor.
• Knowledge of reservation management systems is a plus.

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Employee discounts.
• Opportunities for career growth and development.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

Village Hotels

Job Description

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Minimum 1 year experience in similar capacity in hospitality industry
• Knowledge of Opera system

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Far East Organization

Job Description

THE OUTPOST HOTEL SENTOSA

Job Description

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

S2-Mart

Job Description

• Strong Communication Skills: Able to clearly articulate ideas and foster open communication between team members and customers.
• Excellent Customer Service: Skilled in maintaining positive customer relationships, resolving complaints, and delivering exceptional service.
• Adaptability & Positive Mindset: Quick to adjust to changes in a fast-paced environment, maintaining a positive outlook under pressure.
• Leadership Excellence: Experienced in leading teams, providing guidance, and motivating staff to meet and exceed company goals.
• Commitment & Responsibility: Demonstrates dedication to fulfilling managerial duties with a strong sense of responsibility and accountability.
• Conflict Resolution: Proficient in handling challenging situations and managing conflicts with both employees and customers.
• Decisiveness: Capable of making well-informed decisions in high-pressure situations, with consideration for team and business needs.
• Strong Potential for Growth: Possesses key attributes for continuous professional development and success in a managerial capacity.
• Thrives in High-Pressure Environments: Comfortable working in fast-paced settings while maintaining high standards of work and efficiency.
• Flexible Scheduling: Willing and able to work shifts, public holidays, and weekends to meet business requirements.

OUE Restaurants Pte Ltd

Job Description

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.

· Be well equipped with the products and services the restaurant provides to assist and address guest queries.

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats.

· Assist guests with their baggage whenever possible.

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Responsible for the compliance of all health, safety, and food hygiene legislation

· Be service-oriented, uphold quality, sincere, intimate customer relations service

· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

· Any other duties as assigned by Management

ABOUT Chatterbox (www.chatterbox.com.sg)

Established in 1971, Chatterbox, one of the oldest and most well-loved restaurants along Orchard Road, is home to the multi-award legendary Mandarin Chicken Rice. It was the first-ever hotel restaurant to serve hawker fare. Since then, chicken rice has evolved into one of Singapore’s most celebrated & iconic dishes, and Chatterbox has kept its authenticity of the recipe and its time-honoured taste.

Chatterbox has firmly established itself as a must-visit for both tourists and locals alike till this day. Other signature favourites include the Chatterbox Lobster Laksa and King Prawn Fried Hokkien Noodles. Chatterbox earned the Hall of Fame distinction as a Heritage Brand by Singapore Prestige Brand Award

ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Brand Philosophy

To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.

We strive to establish spaces for guests to create new memories, traditions and desires

HIEFF SERVICES PTE. LTD.

Job Description

· Monthly Salary Basic salary with OT pays.

· Performance Attendance Allowance provided

· Housing allowance provided

· Meals provided.

· $7.00 for each extra room performed on normal workday (after set target is achieved), off day and Public Holiday.

· Four off day per month.

· Total: S$2000 to S$5000/mth

Job Description (Housekeeper):

RESPONSIBILITY

Employees are required to go on-job training according to company business activities; Employees are not allowed to choose job scope. Employees must have initiative and be able to work independently in the shortest possible time.

SCOPE OF WORK

Scope of employee includes but not limited to Indoor cleaning, outdoor cleaning and housekeeping related work as follows:

· Ensures trolley is fully stocked with clean linen and supplies.

· Cleans all rooms as assigned by senior housekeeper, which includes occupied, vacant ready, vacant dirty or vacant maintenance rooms.

· Ensures correct use of tools and equipment.

· Turns in all lost and found items to housekeeping office immediately.

· Carries out thorough cleaning or project works when assigned.

· Reports all missing, damage or defects in guest rooms.

· Ensure all entries made in Room attendant’s report are accurate.

· Reports all room status discrepancies to housekeeping office.

· Ensures all equipment and supplies are cleaned and stored properly at the end of every shift.

· Responsible for cleanliness of guest corridor, lift landing and pantries.

· Responsible for all keys issued by senior housekeepers and then return in good condition at end of each shift.

· Reports any suspicious characters on guest floors.

· Runs errands on guest requests.

· Notifies guest laundry parcel for collection.

· Performs turn down service.

· Any other duties as may be assigned from time to time.

· Duties

You are required to clean a minimum number of 18 rooms within your shift in a Working Day (called “Room Credit”).

· Assignment

Must accept any locations which Carexus assigned to me.

· Appearance and Cleanliness

Must always maintain a clean-cut during employment (Male short hair with no beard)

On the Job Training (OJT)

That will be a 5-day training conducted by senior housekeeper.

ANYTIME SING PTE. LTD.

Job Description

Job Title: Chef / Cook

Location: Town

Salary: $4000 - $4500 per month

Job Type: Full-time

About Us: Newly Opened Restaurant in Town

Job Summary: We are seeking a creative and experienced Chef to join our team. The ideal candidate will have a passion for culinary arts, with the ability to create innovative and delicious food. The Kitchen Chef will be responsible for overseeing the Kitchen operations, ensuring high-quality food, and maintaining a clean and organized kitchen space.

Key Responsibilities:

• Develop and create unique recipes and snacks.
• Manage kitchen inventory and order supplies as needed.
• Supervise serving staff.
• Ensure compliance with health and safety regulations.
• Maintain a clean and organized kitchen area.
• Collaborate with the operation team to create food and drink pairings.

Qualifications:

• Proven experience as a Kitchen Chef or similar role.
• Strong knowledge of culinary techniques.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced environment.
• Creative and innovative mindset.
• Knowledge of food, health and safety regulations.
• Ability to manage inventory and control costs.

Benefits:

• Competitive salary ($4000 - $4500 per month).
• Health insurance.
• Paid time off.
• Opportunities for professional development.
• Employee discounts.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to lexgin23@gmail.com

Millennium & Copthorne International Limited

Job Description

Roles & Responsibilities:

• Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
• To develop and maintain close business contact with house guests and to provide personalized service whenever possible
• Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times.
• Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

• To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
• To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
• To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

• Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Good communication and time management skills
• Able to organize, plan ahead and manage workload
• Preferably 1 year of Front Office experience
• Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Infinix Hospitality Management Pte. Ltd.

Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

HH Properties Pte Ltd

Job Description

Stay & Play Coming Your Way!

Join our Vibrant Team at Aloft Singapore Novena by Marriott International!

At Aloft Singapore Novena, we don’t just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17thSingapore HR Awards for our exceptional workplace culture, employee experience and learning development initiatives. Are you ready to begin your purpose, belong to an amazing vibrant team, and become the best version of yourself? We are ready to shape you!

Job Summary

Be the first impression our guests remember! In this role, you will warmly welcome guests, handle check-ins and check-outs with efficiency, and ensure every departure is just as seamless. With a focus on service excellence, professionalism, and attention to detail, you will play a key part in creating a comfortable and memorable stay for every guest while adhering to the Hotels’ guidelines and procedures.

Various Positions Available :

• Front Office Executive/Associate
• Master of Experience (Cross Training Opportunities Available) *

Requirements

• Work experience in a Front Office or Customer Service role
• Tech-Savvy
• Team player
• Excellent organizational and multi-tasking abilities
• Excellent written and verbal communication skills
• Experienced associates will be considered for senior positions
• Graduates welcomed to apply!
• Knowledgeable with Marriott Bonvoy program is advantageous.

WARUNG M NASIR F&B PTE. LTD.

Job Description

• Oversee the daily operations of the food and beverage department, ensuring all services meet the established standards of quality and efficiency.
• Develop and implement training programs for all food and beverage staff to enhance their skills and ensure compliance with health and safety regulations.
• Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.
• Coordinate with the kitchen staff to develop menus, considering customer preferences, seasonal availability of ingredients, and current culinary trends.
• Handle customer complaints and feedback with professionalism and tact, taking immediate action to resolve any issues and improve the dining experience.
• Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
• Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
• Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies.

WARUNG M NASIR F&B PTE. LTD.

Job Description

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

The Singapore EDITION

Job Description

The Singapore EDITION

Job Description

CONRAD SINGAPORE MARINA BAY

Job Description

A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

As a Guest Experience Executive, you will be responsible for the satisfaction of Guests throughout their stay at the hotel by ensuring that enquiries receive responses, and advice and information is delivered when requested. A Guest Experience Executive contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist in “WOW” experience of guests.
• Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements.
• Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
• Manage queue at the desk and assist with the arrivals and departures at the front desk when required.
• Be knowledgeable in the preparation and serving of alcoholic and non-alcoholic beverages.
• Ensure that F&B setups during various offerings are maintained and coordinated to the agreed standards with Chef
• Welcome Executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
• Maintain the required level of inventory on F&B items and Guest amenities.
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity.
• Project a professional image and manner with an emphasis on hospitality and Guest service.
• Solicit and provide feedback to the Guest Experience Manager on guest comments.
• Ensure that the Lounge and Reception areas are kept in clean and presentable conditions at all times
• Comply with Hotel security, fire regulations and all health and safety legislation
• Familiarize with Hotel and Guest Experience policies.
• Undertake tasks as instructed by the Guest Experience Manager
• Serve your role and Team in an environmentally-conscious manner
Coach new Guest Experience Executives on role and responsibilities

What are we looking for?

Guest Experience Executives serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• At least 4 years of previous experience in the luxury hotel, leisure or retail sector
• Calm, efficient, resourceful and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
• Ability to listen and respond to demanding Guest needs
• Multi-lingual
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

A.LOM PTE. LTD.

Job Description

Job Description:

• Assist customers to place order
• Serve food to customers and clean tables after customers have finished their meals
• Comfortable in speaking to customers and explaining menu to customers
• Cook bbq for customers
• Ensure premises is clean and neat at all times
• Receive calls from customers and manage reservation.

Key Qualification:

• Work experience in F&B
• Friendly and passionate
• Oriented toward serving others and helping customers
• Able to work under stress during peak hours
• Preferred: work experience in Korean bbq restaurants

SL06-48 PTE. LTD.

Job Description

Job Description:

We are seeking a personable and attentive Guest Relations Manager to ensure our club guests receive exceptional service and a memorable experience. You will manage guest communications, resolve issues, and coordinate with various departments to exceed customer expectations.

Key Responsibilities:

• Welcome and engage with guests, ensuring they feel valued and attended to
• Manage guest inquiries, feedback, and complaints professionally and promptly
• Develop and maintain strong relationships with regular and VIP guests
• Coordinate with event, service, and operations teams to deliver seamless guest experiences
• Monitor guest satisfaction and implement improvements as needed
• Train and supervise guest relations staff, promoting excellent service standards
• Handle special requests and manage guest loyalty programs

Requirements:

• Proven experience in guest relations or customer service management, preferably in hospitality or entertainment
• Strong interpersonal and communication skills
• Ability to handle difficult situations calmly and diplomatically
• Excellent organizational and leadership abilities
• Passionate about delivering outstanding customer experiences

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

New Park Property

Job Description

The Bartender is responsible for providing guest’s experiences and professional high level service to all guests.

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures

• Deliver F&B services in accordance to departmental standards and procedures

• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

• Greet all patrons warmly upon arrival at the door and escort them to the table

• Ensure that all food & beverage are served according to service standard

• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management