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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Guest Experience Expert (Front Office)

28-May-2025
The St. Regis Singapore | 55649 - Tanglin, Central Region
This job post is more than 31 days old and may no longer be valid.

The St. Regis Singapore


Job Description

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
  • Communicate to appropriate staff when guests are waiting for an available room
  • File guest paperwork or documentation. Operate telephone switchboard station
  • Run and check daily reports, contingency lists, and credit card authorization reports
  • Responsible for managing group arrivals and departures
  • Act as the main point of control for saleable rooms in conjunction with Revenue, Sales and Front Desk teams
  • To be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests
  • To ensure that the Duty Manager is informed immediately of any emergency, security or health and safety matter
  • To be able to manage back office (Front Office) administrative tasks such as inventory control to ensure inventory are managed and ordered when required
  • Other administrative tasks such as rostering to be submitted in a timely manner for approval

Sales Executive – Villa Guest Activity

28-May-2025
Bali Super Host | 55622 - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

Bali Super Host


Job Description

Job Summary:

The Sales Executive – Villa Guest Activity is responsible for promoting, selling, and coordinating guest experiences and activities for villa guests, including private tours, wellness services, cultural activities, private chefs, and other tailored experiences. The goal is to enhance the overall guest stay, increase ancillary revenue, and ensure exceptional service delivery.


Key Responsibilities:

  • Proactively promote and sell curated guest activities such as private tours, in-villa spa services, yoga sessions, cooking classes, romantic dinners, and cultural experiences.

  • Serve as the main point of contact for guests regarding activity options and custom itineraries.

  • Provide personalized recommendations based on guest profiles and preferences.

  • Coordinate bookings with external vendors and ensure all activities are executed smoothly and on time.

  • Maintain updated knowledge of all available services, local attractions, and event offerings.

  • Build strong relationships with tour operators, spa therapists, chefs, and other activity partners.

  • Manage activity sales records, monitor guest feedback, and report performance to management.

  • Support marketing efforts by providing content and feedback for guest experience promotions.


Minimum Requirements:

Education & Experience:

  • Diploma or Bachelor’s degree in Hospitality, Tourism, Business, or related field.

  • Minimum 1–2 years of experience in guest services, activity sales, or villa/hotel operations.

  • Experience working in a villa setting or boutique hospitality environment is a plus.

Skills & Competencies:

  • Excellent communication and customer service skills.

  • Sales-driven with a guest-first mindset.

  • Fluent in English (verbal and written); additional language skills are a plus.

  • Well-organized, detail-oriented, and able to multitask in a fast-paced environment.

  • Familiar with local tourism, culture, and activity providers in the area.

  • Proficiency in Microsoft Office; experience with reservation or CRM systems preferred.

  • Willing to work flexible hours, including weekends and holidays when needed.

Kitchen Supervisor

28-May-2025
Lola Nena's Pichi Pichi Inc. | 55641 - Valenzuela City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Lola Nena's Pichi Pichi Inc.


Job Description

Join a team where you'll feel the love in the work you do!

We're searching for a talented BOH Supervisor who embodies our core values of love, respect, care, warmth, and professionalism. In this role, you'll be an essential part of our mission and be surrounded by a passionate and dedicated team. Your exceptional managing skills will shine as you tackle exciting projects, grow professionally, and make a difference. 

At our company, we cherish a warm and positive work environment where everyone is treated with love, respect, and care. We're committed to professionalism, always striving for excellence and integrity in all that we do. If our values resonate with you, and you're eager to start a fulfilling career, we'd love to have you apply today!

BOH SUPERVISOR DUTIES:

Supervision and Management:

  • Supervise all BOH Stations

  • Evaluate BOH staff

  • Motivate staff

  • Inform management of issues

Knowledge and Compliance:

  • Knowledge of all BOH Stations

  • Ensure food safety procedures

  • Ensure cleanliness of station

  • Check the accuracy of BOH forms

  • Impart core values and core practices to staff

Inventory and Equipment Management:

  • Receiving orders from suppliers

  • Always aware of current stocks

  • Keep equipment in good working condition

Staff Management:

  • Uniform & grooming check of BOH staff

  • Timekeeping

Production and Quality Control:

  • Ensure fulfillment of production quotas

Miscellaneous:

  • Perform ad hoc tasks assigned by the immediate supervisor

QUALIFICATIONS:

  • At least 2 years experience in Food industry and supervisory level

  • Education? Passion for food and people is our priority.

  • Math Skills? We'll teach you what you need to know.

  • Gender? All are welcome.

  • Appearance? Your warmth and authenticity shine the brightest.

  • Communication? Respect and kindness are our languages.

  • Love for people? Absolutely essential.

  • Amenable to work at Tayuman, Manila

Banquet Service Manager25087152

27-May-2025
Marriott International | 55579 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Restaurant Manager (Ocken)

27-May-2025
BHIRAJ BURI GROUP | 55582 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow. 

Job description

  • Manage and control cost and build profit to achieve by company targets
  • Contribute and monitor sales to reach the target
  • Manage sales and customer service
  • Handle dissatisfied internal and external customers
  • Manage and supervise the whole service and kitchen team.
  • To run daily operation and solving problem on the customer complain
  • To develop and engage team both head of team and team member
  • Work Closely with Service and kitchen team to ensure smooth daily operations

Qualification

  • Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).
  • At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.
  • Strong ability to manage team, resources, and budget.
  • Excellent communication skills.
  • Ability to build and maintain positive customer relationships.
  • Understanding of marketing strategies and sales techniques.
  • Ability to make decisions and adapt to changing situations.
  • Knowledge of menu management and quality control.
     

 

Head of Hotel Operations – (Budget Hotel)

27-May-2025
Big C Supercenter Public Company Limited | 55583 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Big C Supercenter Public Company Limited


Job Description

Job Responsibilities:

  1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

  2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

  3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

  4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

  5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

  6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

  7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

  8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

  9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

  1. Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

  2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

  3. Proven experience managing multi-site hotel operations and leading large teams.

  4. Strong leadership, problem-solving, and strategic planning skills.

  5. Deep understanding of both front-of-house and back-of-house hotel functions.

  6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

  7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

  8. Good command of English (both written and spoken).

Revenue Manager

27-May-2025
Radiant1 Services Co., Ltd. | 55584 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Radiant1 Services Co., Ltd.


Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

Collaboration & Communication

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

 

English Speaking Concierge Needed!

27-May-2025
Vanness Plus Co., Ltd | 55586 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Vanness Plus Co., Ltd


Job Description

Location: VIP Lounge, BTS Promphong

Job Description:
A prestigious VIP Lounge near BTS Promphong is seeking a professional and experienced Concierge to join our team. The ideal candidate will have prior experience in the hospitality industry, specifically in hotels, and must be fluent in English. This role is crucial in ensuring our VIP guests feel welcomed and attended to with the highest level of service.

Key Responsibilities:

  • Warmly welcome VIP guests upon arrival at the lounge, ensuring a positive first impression.

  • Introduce yourself to guests and provide personalized assistance to meet their needs.

  • Direct guests to their designated areas or services, ensuring smooth navigation within the lounge.

  • Provide information about lounge amenities, services, and nearby attractions.

  • Address and resolve guest inquiries or issues promptly and professionally.

  • Coordinate with other staff members to ensure seamless guest experiences.

  • Maintain a high standard of professionalism, discretion, and courtesy at all times.

Requirements:

  • Proven experience as a Concierge or in a similar role within the hospitality industry, preferably in a hotel.

  • Fluent in English (speaking, reading, and writing).

  • Excellent communication and interpersonal skills.

  • A warm, approachable demeanor with a strong focus on customer service.

  • Ability to handle VIP guests with professionalism and discretion.

  • Familiarity with the Promphong area and local attractions is a plus.

  • Availability to work flexible hours, including weekends and holidays, as required.

Duty Manager

27-May-2025
Accor Asia Corporate Offices | 55596 - Bencoolen, Central Region
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description


The Duty Manager holds a pivotal role in providing comprehensive management support across all hotel operations, with a primary focus on front office activities. This position demands unwavering dedication to guest satisfaction, adherence to service standards, implementation of security protocols, oversight of employee performance, and maintenance of facility integrity.

  • Rigorously monitor and achieve both quantitative and qualitative targets to ensure the department's profitability.
  • Demonstrate authoritative leadership in managing and directing front office teams to consistently deliver exceptional guest services.
  • Meticulously implement all Guest Experience Initiatives within the property with utmost precision and attention to detail.
  • Maintain stringent oversight of guest satisfaction, ensuring an impeccable and superior stay experience for all patrons.
  • Establish and maintain professional relationships with guests throughout their stay to foster long-term loyalty and secure repeat business.
  • Anticipate and address guests' needs with meticulous attention to detail and maximum efficiency.
  • Assume direct responsibility for resolving guest complaints that have not been adequately addressed by team members, providing swift and effective resolutions.
  • Conduct thorough and regular monitoring of guest satisfaction through multiple channels, including but not limited to the Voice of the Guest (VOG) programme, online reputation management, surveys, and in-house guest feedback.
  • Demonstrate unwavering commitment to implementing the Accor Vision and actively embody the Accor Values in all aspects of the role, without exception.

Qualifications


  • A Bachelor's Degree or Diploma in Hospitality Management or equivalent is mandatory.
  • A minimum of 2-3 years of relevant experience in a comparable role is required.
  • Demonstrated success in a similar leadership capacity is essential.
  • Unwavering commitment to service excellence is imperative.
  • Proficiency in Opera or an equivalent system is requisite.
  • Superior interpersonal and problem-solving capabilities, coupled with exemplary leadership skills, are non-negotiable.
  • Visa Requirements: Candidates must possess valid legal authorisation to work in Singapore. The hotel will not provide assistance in obtaining work authorisation documents. This requirement is strictly enforced without exception.

Front Office Supervisor

27-May-2025
Accor Asia Corporate Offices | 55653 - Bencoolen, Central Region
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description


The Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.

  • Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
  • Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
  • Able to assist the Guest Service Executive in resolving any operational issues.
  • Able to assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.
  • Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out timely and VIP arrivals are checked.
  •  Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so too.
  • Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.
  • Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
  • Monitor performance standards, reporting issues/concerns as needed.
  •  Able to assist the Duty Manager in handling guests’ requests and complaints.
  • Able to train all existing and new team members.
  • Able to assist the ALL Star & in general be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).
  •  Able to assist the Assistant/Front Office Manager in monitoring and checking on retro-claims.
  • Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Qualifications


  • Bachelor's Degree or Diploma in Hospitality Management or equivalent
  • Minimum 3 years of relevant experience in a similar capacity 
  • Previous experience in a similar leadership role is an asset
  • A service-focused personality is essential
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem-solving abilities and the ability to lead by example
  • Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorization documents

Bartender

27-May-2025
Brooklyn Bars Pte Ltd | 55600 - Central Region
This job post is more than 31 days old and may no longer be valid.

Brooklyn Bars Pte Ltd


Job Description

Bartender @ Brooklyn Bar

Where the drinks are cold, the tracks are hot, and the energy never drops.

The Lowdown:

Brooklyn Bar is Singapore’s only hip-hop–inspired cocktail bar — a spot where beats, booze, and good vibes collide every night. We’re looking for Bartenders who know how to pour, mix, shake, and entertain. If you’ve got flair, rhythm, and hustle — we want you on the squad.


What You’ll Be Doing:

Serve with Style
  • Make banging cocktails, pour perfect pints, and serve up good energy

  • Own your station like a pro, keeping things clean, stocked, and moving fast

  • Help guests pick the right drink, tell them the story behind it, and make it memorable

Bring the Vibe
  • Chat with guests, get to know the regulars, and create that “Brooklyn” buzz

  • Keep the party going — whether it’s a chill Tuesday or a packed-out Saturday

  • Work hand-in-hand with your crew and keep the floor flowing

Keep It Tight
  • Stick to hygiene and safety standards — no shortcuts, no drama

  • Help with bar prep, stock counts, and closing duties

  • Know your way around a POS and take payments smoothly


We’re Looking For Someone Who:

  • Has at least 1 year behind the bar (cocktail experience is a big plus)

  • Is confident, energetic, and cool under pressure

  • Loves good music, good drinks, and good company

  • Can banter with guests and keep the mood light

  • Takes pride in their work and always brings good vibes to the shift


Perks:

  • Fun, casual work environment with a killer soundtrack

  • Get trained on cocktails, storytelling, and even some AI magic

  • Staff drinks, discounts, and the chance to grow with the brand

  • Real input into the drinks, music, and culture we’re building


Training Lead: Mark

Meet Mark – the brains and the skill behind some of the most epic cocktails you’ve ever tasted. With a collection of top-tier competition wins under his belt, he’s all about raising the bar (pun intended) when it comes to bartending. Here’s a taste of what he’s accomplished:

  • Champion of Bols Around the World Singapore 2012

  • 3rd Place at Gvine Gin Nationals 2013

  • Champion of Gin Jubilee Singapore 2013

  • 3rd Place at World Class Singapore 2014 Qualifying

  • Champion of World Class Last Round Gary

  • Champion of World Class 2014 Asian Regional Speed Round

  • Champion of World Class 2014 Asian Regional Country Championship

  • Finalist at Bacardi Legacy Singapore 2016

He’s also shared his knowledge as a Lecturer on Spirits and Cocktails at Westminster Kingsway College in London (Dec 2016 - Nov 2017). Mark’s experience isn't just about competitions – it's about shaping bartenders who understand the craft, the history, and the spirit of what it means to be behind the bar.

If you want to learn from the best, you’re in the right place.

Sound like your kind of place?
Let us know.

Bar Manager

27-May-2025
D'S DEN PTE. LTD. | 55602 - Central Region
This job post is more than 31 days old and may no longer be valid.

D'S DEN PTE. LTD.


Job Description

Job Summary

Seeking an experienced and charismatic Bar Manager to oversee the daily operations. The successful candidate will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team of staffs and performers.

Key Responsibilities

1. *Sales and Revenue Growth*: Develop and implement strategies to increase sales, improve profitability, and drive revenue growth.

2. *Team Management*: Lead, motivate, and develop a team of bartenders, servers, and support staff to ensure exceptional customer service and efficient operations.

3. *Customer Experience*: Ensure that customers have an outstanding experience, resolve complaints promptly, and implement measures to improve customer satisfaction.

4. *Operations Management*: Oversee the daily operations of the bar, including inventory management, staff scheduling, and maintenance of equipment and facilities.

5. *Marketing and Promotions*: Collaborate with the marketing team to develop and implement promotional campaigns, events, and social media strategies to attract new customers and retain existing ones.

6. *Financial Management*: Manage budgets, monitor expenses, and optimize profitability to achieve financial goals.

7. *Compliance and Risk Management*: Ensure compliance with all relevant laws, regulations, and company policies, and minimize risk to the business.

Requirements

1. *Experience*: Past F&B experience in the similar industry

2. *Education*: Diploma or Bachelor's degree in Hospitality, Business, or a related field.

3. *Skills*:

- Excellent leadership, communication, and interpersonal skills

- Strong analytical and problem-solving skills.

- Ability to work in a fast-paced environment and adapt to changing circumstances.

Sushi Restaurant Service Staff & Assistant Manager (Japanese Speaking)

27-May-2025
Good Job Creations (Singapore) Pte Ltd | 55665 - Central Region
This job post is more than 31 days old and may no longer be valid.

Good Job Creations (Singapore) Pte Ltd


Job Description

[Job ID: 947513]

Responsibilities:

  • Provide warm and professional customer service to the guests.
  • Assist in basic food preparation and support the kitchen team as needed.
  • Ensure the cleanliness and orderliness of the dining and kitchen areas.
  • Support restaurant management in daily operations, including coordinating with team members for smooth service.
Requirements:
  • Non-experience candidates are welcome to apply.
  • Proficiency in English & Japanese language to liaise with internal and external Japanese speaking clients (preferably JLPT N1)
  • Have good communication skills and a hospitality mind
  • Working experience in F&B is an added advantage.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your
reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yuhei Kawazu 
EA Personnel Registration Number: R25129543 
EA License No.: 07C5771
#SCR-yuhei-kawazu

Elephant Grounds (Coffee) - Manager

27-May-2025
Leading Nation HK Limited | 55587 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Leading Nation HK Limited


Job Description

About Us


A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated female chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

 

Company Website: www.leadingnation.com /

 

Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!

 

Key Responsibilities:

  • Being In-charge and responsible for daily operations of the restaurant
  • Deliver quality beverages and maintain the highest food products, merchandise and bar display consistently to our customers
  • Understand and present the characteristics of different coffee beans, coffee equipment and brewing knowledge

 

Qualifications:

  • Minimum 3-5 years relevant experience for preferably gained in coffee related industry
  • Service oriented, self-motived and a good team player, have strong sense of responsibility 
  • Good interpersonal and communication skills
  • Immediate available is highly preferred

 

Benefits:

  • 8 rest days per month (after probation)
  • Annual leave & Statutory holidays
  • Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc
  • Medical allowance
  • Staff discount
  • Performance-based Salary Review
  • Friendly working environment
  • On the job training
  • Excellent Career Exposure

 


Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Pizza Chef

27-May-2025
Giorgio Armani Hong Kong Ltd | 55589 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Giorgio Armani Hong Kong Ltd


Job Description

ARMANI/CAFFÈ will be opening in Hong Kong to serve fine dining Italian cuisine. We would like to invite talented calibre to join our team.

 

Responsibilities

  • Oversee the pizza station, ensuring efficiency, consistency, and high standards in all pizza preparations

  • Prepare dough from scratch daily, following recipes and fermentation standards

  • Create a variety of pizzas—from classic to innovative—aligned with the restaurant’s menu and quality expectations

  • Collaborate with the Head Chef on menu development and experiment with new toppings and ingredients

  • Train and guide kitchen assistants in the pizza section to support smooth and efficient operations

  • Implement and follow standard operating procedures to ensure consistent quality, cooking times, and timely service

  • Coordinate with front-of-house staff to ensure prompt and accurate delivery of orders

  • Conduct quality checks on finished pizzas and participate in performance reviews and ongoing kitchen improvements

  • Monitor stock levels, order supplies as needed, and control waste and portion sizes to maintain cost efficiency

  • Maintain sanitation, cleanliness, and proper upkeep of the pizza station and equipment, including regular inspection of ovens

 

 

Requirements

  • Culinary degree or relevant certification in pastry, bakery, or culinary arts

  • Minimum 2 years of experience as a pizza chef, preferably in a fine dining or upscale restaurant

  • Expertise in both traditional and modern pizza-making techniques, including dough preparation and cooking methods

  • Strong understanding of Italian ingredients, flavor profiles, and local market preferences for tailored menu offerings

  • Proven ability to perform under pressure in high-paced environments while maintaining precision and consistency

  • Excellent communication and teamwork skills

  • High attention to detail, with consistent quality in every pizza produced

  • Strong organizational skills for managing inventory, cleanliness, and overall station efficiency

 


We offer a comprehensive benefits package

  • 8 dayoff per month

  • 17 days Public Holiday

  • 12-15 days Annual Leave

  • Meal Allowance

  • Discretionary Bonus

  • Life and Medical Insurance

  • Staff Purchase Discount

  • Marriage Leave

  • Maternity Leave

  • Paternity Leave



Interested parties please attach your full resume with current and expected salary and your availability to the application.

All information will be kept in strict confidence and will be used for employment related purpose only. 

 

 

Duty Manager

27-May-2025
Silka Cheras Kuala Lumpur | 55616 - Cheras, Selangor
This job post is more than 31 days old and may no longer be valid.

Silka Cheras Kuala Lumpur


Job Description

Key Responsibilities:

1. Guest Relations:
   - Act as the main contact person for VIPs, guests with issues, or special requests.
   - Handle guest complaints promptly and professionally.

2. Operational Supervision:
   - Oversee Front Office operations and assist in other departments when needed.
   - Ensure all departments are functioning smoothly during assigned shift.

3. Crisis & Emergency Handling:
   - Act as the hotel’s Emergency Response Leader in the absence of senior management.
   - Ensure safety and security protocols are followed.

4. Staff Supervision:
   - Brief, support and monitor team members on shift.
   - Ensure staff grooming and performance are in line with hotel standards.

5. Reporting & Handover:
   - Prepare Duty Manager log reports and ensure smooth handover between shifts.
   - Report any incidents or operational issues to management.

6. Administrative Duties:
   - Assist with room inventory control, overbooking situations, and walk-in guests.
   - Authorize discounts, rebates, late checkouts or upgrades when necessary.

Supervisor

27-May-2025
MELLBEN SIGNATURE PTE. LTD. | 55664 - Downtown Tanjong Pagar, Central Region
This job post is more than 31 days old and may no longer be valid.

MELLBEN SIGNATURE PTE. LTD.


Job Description

We are looking for Seafood Restaurant Supervisor:-

1. Experience on same job field is an advantage.

2. Responsible for all day to day management, ensuring smooth running of the operations.

3. Managing waiters, in charge of workers’ schedules, arranging guests

4. Cooperating with the kitchen to provide guests the best service and tasty food

5. Customer service oriented, resolving customers’ complaints in a professional manner

6. Able to work on Sunday and public holidays and taking shifts.

7. Able to speak both English and Mandarin in order to entertain Chinese-speaking customers.

8. Other jobs or duties assigned by boss.

Restaurant Manager

27-May-2025
Awfully Chocolate Pte Ltd | 55601 - East Region
This job post is more than 31 days old and may no longer be valid.

Awfully Chocolate Pte Ltd


Job Description

We are looking for a Restaurant Manager to lead and organise the daily operations of our restaurants and motivate our team to provide positive vibes and excellent customer service.

Job Descriptions:

  • Over-all in charge in overseeing the operations of our restaurants
  • Responsible for the overall performance and sales of the our restaurant and ensures that sales targets are met.
  • Responsible for the financial performance of the restaurant in accordance with budget guidelines.
  • Plan, organize and allocate the team for the setup and execution of functions and events.
  • Ensure regular briefing are planned and executed to enforce good communication within the team.
  • Set and maintain service standards across our restuarants
  • Recruit, hire , train and supervise staff across our cafe outlets including coordination work and staff schedules
  • Nurture friendly relationship with customers to increase loyalty at our restaurants

Job Requirements:

  • Good organisational skills
  • Highly sales driven
  • Able to handle multiple roles
  • Excellent management and leadership skills
  • Must be highly motivated
  • at least 3 years or more working experience in the F&B and with background in managing Restaurant Operations

Executive - Guest Xperience Centre

27-May-2025
Genting Malaysia Berhad | 55591 - Genting Highlands, Pahang
This job post is more than 31 days old and may no longer be valid.

Genting Malaysia Berhad


Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Scope for Executive at Guest Xperience Centre

Location: Resorts World Genting

We are seeking a proactive and personable Guest Experience Ambassador to support the operations of the Guest Xperience Centre.

This role is responsible for creating a positive and memorable experience for guests by warmly welcoming them, providing information, assisting with their needs, and ensuring smooth and enjoyable interactions throughout their visit. The Ambassador will serve as the first point of contact for the Centre and will play a pivotal role in delivering an above-and-beyond guest experience.

Key responsibilities:

Welcoming guests:

Providing a friendly and enthusiastic greeting upon arrival, along with an introduction to the Guest Xperience Centre.

Answering questions:

Being well-versed in the details of Resorts World Genting events and operations to accurately address visitor inquiries.

Providing guided tours:

Leading small group tours through the Centre and within the resorts and delivering clear, engaging explanations about Resorts World Genting’s features, attractions, and facilities.

Collecting visitor feedback:

Gathering guest feedback and impressions to help the Centre continuously improve its offerings.

Supporting operations:

Assisting with administrative tasks such as visitor registration, maintaining the Centre’s environment, and assisting guests at the Research Centre.

Prepare Reports & Other Administrative Work

Prepare reports such as Monthly visitors, their profiles and tabulate guests’ feedback.

Key skills:

Strong communication skills:

Ability to clearly explain complex concepts to a diverse audience.

Customer service skills:

Excellent interpersonal skills to create a positive and welcoming atmosphere for visitors.

Ability to work independently and collaboratively within a team environment.

Qualifications Requirements:

  • Bachelor’s Degree in Hospitality, Tourism, Communications, Business Administration, or a related field.
  • or Diploma with at least 3 years Customer Services related experience. 
  • Fresh graduates are encouraged to apply.
  • Previous experience in customer service, guest relations, or hospitality (internships included) is an advantage.
  • Proficient in English; ability to communicate in additional languages is a plus.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: PR, Marketing

Senior Executive - Guest Xperience Centre

27-May-2025
Genting Malaysia Berhad | 55595 - Genting Highlands, Pahang
This job post is more than 31 days old and may no longer be valid.

Genting Malaysia Berhad


Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Senior Executive – Guest Xperience Centre

Location: Resorts World Genting

We are seeking a Senior Executive – Guest Xperience Ambassador, a proactive and polished individual who will play a key role in leading and supporting the operations of the Guest Xperience Centre at Resorts World Genting.

This position is responsible for not only creating positive and memorable experiences for our guests but also ensuring service excellence through leadership, training support, and operational oversight. As the first point of contact at the Centre, the Senior Executive will set the standard for service delivery and uphold our commitment to providing an exceptional guest journey.

Key Responsibilities:

Guest Relations Leadership:

Warmly welcome guests, deliver personalized service, and set a high benchmark for guest engagement and satisfaction.

Information and Advisory Services:

Maintain expert-level knowledge of Resorts World Genting's attractions, events, and facilities to provide accurate, engaging, and up-to-date information.

Guided Experiences:

Lead and continuously refine guest tours and briefings, ensuring a high-quality, insightful, and memorable experience.

Visitor Insights and Feedback:

Proactively gather, analyze, and report guest feedback to drive continuous improvement initiatives within the Centre.

Operational Support:

Oversee daily Centre operations, support administrative activities (including guest registration and record management), and maintain a professional and welcoming environment.

Team Collaboration and Mentoring:

Work closely with other team members, providing guidance, on-the-job training, and support to uphold service standards and team effectiveness.

Key Skills and Attributes:

  • Exceptional communication skills: Ability to deliver complex information clearly, confidently, and with warmth.
  • Guest-centric mindset: Committed to creating outstanding guest experiences with attention to detail.
  • Leadership ability: Proven capability to take initiative, guide team members, and contribute to operational excellence.
  • Independent and collaborative working style: Ability to work autonomously while thriving in a team environment.
  • Professional presence: Poised, articulate, and able to represent the brand image of Resorts World Genting at all times.

Qualifications Requirements:

  • Bachelor’s Degree in Hospitality Management, Business Administration, Communications, Tourism, or a related field.
  • Minimum 3 years of experience in guest services, customer experience, hospitality, or a related role, preferably in a senior or supervisory capacity.
  • Strong proficiency in English (both written and spoken); proficiency in additional languages is an advantage.
  • Proven ability to manage guest-facing operations with professionalism and attention to detail.
  • Familiarity with guest feedback systems and service recovery processes is preferred.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

Job Segment: PR, Marketing

Duty Manager

27-May-2025
Wyndham Garden i-City | 55592 - i-City, Selangor
This job post is more than 31 days old and may no longer be valid.

Wyndham Garden i-City


Job Description

Duties and Responsibilities

 

·         Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations.

·         Has a very close working relationship with Front Office Manager.

·         Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team.

·         Has a strong relationship and interaction with all hotel guests, visitors and members of the local community.

·         Handle all levels of associates professionally.

·         The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations.

·         Assist, help and supervise the Reception, Reservation and call centre

·         Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.

·         Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.

·         Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive.  Must ensure all facilities are ready to check on details of the arrangements and liaise with Front Office Manager or Director of Sales to meet guests if necessary.

·         Should assist in checking VIP, regular guest and CIP (Commercially Important People) details, the accuracy of guest billings, credit policies and other visitation details.

·         VIP, Regular guest & CIP :

- Ensures all arrangements are in order prior to their arrival.

-  Welcomes and bring them to their rooms as per the specified policy

-  Ensures that all checkout arrangements are handled smoothly and gives personal attention upon departure.

·         Should aim to check and assist the Front Office Assistant and housekeeping Supervisors in spot-checking a few rooms at random and all suites or speciality rooms that are to be occupied on the day.

·         Is responsible for maintaining a high quality standard of service offered and other guest service areas in the lobby.  Should assist in these areas whenever necessary.

·         Is well versed on the functions for the day and VIP movements, if any. Coordinates with Security and Concierge on manning deployment and special instructions i.e. lift movement, red carpet set up and etc.

·         Reports directly to the  Front Office Manager and concurrently to the General Manager regarding important information, problems, complaints and the relevant actions taken, on and on-going basis throughout the day.

·         Is responsive and receptive to guest complaints, should analyse; and within the limitation set; make correct and quick decisions to ensure total guest satisfaction, whilst also protecting the hotel’s property and revenues.

·         Ensures briefings and shift handovers are carried out in a professional and regular manner.

·         Schedules and regularly conducts routine inspections of all areas directly pertaining to hotel operations, closely scrutinising to ensure all minimum standards are met and exceeded.

Front Office Assistant

27-May-2025
Hotel Seri Malaysia Ipoh | 55594 - Ipoh, Perak
This job post is more than 31 days old and may no longer be valid.

Hotel Seri Malaysia Ipoh


Job Description

  • Deliver the basic standards and provide exceptional guest service at all times.

  • Maintain positive guest and colleagues interaction with good working relationships.

  • Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.

  • Provide excellent service to internal customers as appropriate.

  • Register hotel's guests in accordance with Front Office policies and procedures.

  • Be familiar with the hotel's products and services and policies.

  • Work closely with other Front Office personnel in a supportive and flexible manner, focus on the overall success of the hotel and the satisfaction of the hotel guest.

  • Support and embrace the spirit of "Team Work"

  • To be familiar with the Front Office computer system.

Pastry Chef

27-May-2025
Marriott International | 55610 - Klaeng, Rayong
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.

Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Demi Chef

27-May-2025
Mercure Samui Chaweng Beach Tana | 55580 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Mercure Samui Chaweng Beach Tana


Job Description

  • Email: Charita.danpo@accor.com
  • Tel: 077915657

โรงแรม, ที่พัก

Mercure Samui Chaweng Beach Tana is an existing hotel with 181 rooms, three food
and beverage outlets and a swimming pool. The hotel is located on Chaweng
Beach in Koh Samui, within walking distance to the Chaweng Centre. Samui
Airport is a few minutes from the hotel and Bophut Pier a further 30 minutes

Main Kitchen
  • Chef De Partie (1) New
  • Demi Chef (1) New

รายละเอียด

- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 2 ปี
- สามารถเป็นหัวหน้าทีม มีภาวะความเป็นผู้นำ
- ทำงานเป็นทีมได้
- มีความถนัดในอาหารไทยและยุโรป หลากหลายรูปแบบ

แผนก:

Main Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

10,000-15,000 บาท

ผู้ติดต่อ:

ฝ่ายทรัพยากรบุคคล

อีเมล์:

Charita.danpo@accor.com

เบอร์ติดต่อ:

077915657

ลงประกาศเมื่อ:

26 พ.ค. 68

Villa Manager

27-May-2025
Luxury Villa Samui | 55581 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Luxury Villa Samui


Job Description

  • Email: operations@luxuryvillasamui.com
  • Tel: 0982903268

โรงแรม, ที่พัก

Villa Manager
  • Villa Manager (1) New

MARKETING

The villa manager has 2 essential missions & evaluation criteria :
1. Exceptional Guests’ satisfaction
2. Excellence in Operations

Guest services

Operations
The main mission regarding operations is to maintain the villa in excellent condition, coordinating with different parties ,repairs and upgrades, anticipating eventual needs and risks. This includes but is not limited to:
1. Establish the yearly planning of the villa maintenance together with the owner and the LVS Operations head.
2. Track on a monthly basis the progress on a maintenance list, including pictures & actions to be taken.
3. Review on a daily basis functionality of amenities and cleanliness.
4. Coordinate with LVS the maintenance done on-site.
5. Send regular pictures to the owner & LVS to report on the progress.
6. Make suggestions to improve the Guests’ experience

Scope includes:
- Overall building aspect
- Pool
- Water, electricity, internet, septic, CCTV.
- Furniture
- tools
- Linen
- Garden
- Any item available for the Clients’ usage

The required skills include:
- Impeccable presentation
- Positive communication
- Empathetic yet result-driven
- Well organized
- Curious
- Challenge herself and the team to aim for the best
- Take initiative
- Problem solver

สวัสดิการ
1. เงินเดือน
2. เซอร์วิสชาร์จ
3. ค่าน้ำมันรถ
4. ประกันสังคม
5. ยูนิฟอร์ม
6. วันหยุดนักขักขัตฤกษ์/พักร้อน
7. วันหยุดประจำสัปดาห์

ผู้ที่สนใจสามารถสมัครงานด้วยตัวเองได้ที่ ออฟฟิศ Luxury Asia lifestyle ออฟฟิศอยู่บริเวณตึกบุญจำนงค์ ก่อนถึงเนินแมคโคร หรือ ส่งประวัติมาที่ Email: operations@luxuryvillasamui.com

หรือสอบถามข้อมูลเพิ่มเติมที่ฝ่ายบุคคล
เบอร์โทร. 098-290-3268
ได้ทุกวันจันทร์ - วันศุกร์ เวลา 09:30 - 16:30 น
ยกเว้นวันหยุดราชการ

แผนก:

Villa Manager

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

30,000-50,000 บาท

ผู้ติดต่อ:

Khun Rainnie

อีเมล์:

operations@luxuryvillasamui.com

เบอร์ติดต่อ:

0982903268

ลงประกาศเมื่อ:

26 พ.ค. 68

Executive Chef

27-May-2025
The Yamu Co. Ltd. | 55605 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

The Yamu Co. Ltd.


Job Description

  • Email: careers.pointyamu@comohotels.com
  • Tel: 076360100

โรงแรม, ที่พัก

Our Phuket resort, with some of COMO's most striking pool villas, sits on the tip of Cape Yamu, giving magnificent views of Phang Nga Bay. The playful interiors are by Paola Navone — a tour-de-force in modern, location-sensitive design on an island imbued with a rich Thai culture.

Kitchen
  • Executive Chef (1) New

Engineering

Spa
  • Spa Therapist (1) New
Housekeeping
  • Room Attendant (2) Urgent

รายละเอียด

.

แผนก:

Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามประสบการณ์

ผู้ติดต่อ:

People & Culture Department

อีเมล์:

careers.pointyamu@comohotels.com

เบอร์ติดต่อ:

076360100

ลงประกาศเมื่อ:

27 พ.ค. 68

Asst. Front Office Manager

27-May-2025
CELES SAMUI | 55606 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

CELES SAMUI


Job Description

  • Email: lalita@celessamui.com, hr@celessamui.com
  • Tel: 0904950262

โรงแรม, ที่พัก

Front Office

Housekeeping

Food & Beverage
  • F&B Concierge (1) New

รายละเอียด

- Have experience in position as least 1 year.
- Strong leadership.
- Good communicate in English.

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามประสบการณ์

ผู้ติดต่อ:

HR

อีเมล์:

lalita@celessamui.com

เบอร์ติดต่อ:

0904950262

ลงประกาศเมื่อ:

27 พ.ค. 68

Pastry Chef

27-May-2025
Santiburi Co., Ltd. | 55607 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Santiburi Co., Ltd.


Job Description

  • Email: recruitment@santiburisamui.com
  • Tel: 077425031

โรงแรม, ที่พัก

Santiburi Koh Samui offers 96 luxurious tropical villas and suites that serve as individual havens offering ultimate peace and privacy.
The 5-star resort also boasts an array of leisure and entertainment options with privileged access to the world class Santiburi Samui
Country Club’s 18-hole championship golf course. There’s always something exciting going on at Santiburi Koh Samui.
If you’d like to be part of the Pride, get in touch with us.

Kitchen Department
  • Pastry Chef (1)
  • Demi Chef De Partie (1)
Housekeeping Department
  • Housekeeping Supervisor (1)
Food & Beverage Department
  • F&B Coordinator (1) Urgent
Information Technology
  • IT Officer (1) Urgent

รายละเอียด

-Experience as a Pastry Chef or in a bakery-related role
-Experience in creating new pastry items and managing a team
-Proficient in baking and preparing a variety of pastries
-Strong time management skills and ability to work under pressure
-Good communication skills to collaborate with the team and interact with customers
-Eager to learn and develop new pastry techniques

แผนก:

Kitchen Department

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR

อีเมล์:

recruitment@santiburisamui.com

เบอร์ติดต่อ:

077425031

ลงประกาศเมื่อ:

27 พ.ค. 68

Butler25086840

27-May-2025
Vana Belle a Luxury Collection Resort Koh Samui | 55609 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Vana Belle a Luxury Collection Resort Koh Samui


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Duty Manager

27-May-2025
COCOON (KUCHING) SDN.BHD | 55617 - Kuching, Sarawak
This job post is more than 31 days old and may no longer be valid.

COCOON (KUCHING) SDN.BHD


Job Description

  • Manage the front desk and guest services team, ensuring high levels of customer service and guest satisfaction

  • Resolve guest inquiries and complaints in a timely and professional manner

  • Oversee the check-in and check-out process, ensuring a smooth and efficient flow

  • Monitor and maintain the hotel's occupancy levels, room availability, and pricing

  • Collaborate with other departments to ensure the coordination of guest services

  • Assist in the development and implementation of hotel policies and procedures

  • Provide leadership and mentorship to the front office team

  • Manage duty rosters and staffing schedules

  • Perform other duties as assigned by the management team

Assistant Manager, Business & Innovation (Attractions)

27-May-2025
Marina Bay Sands Pte Ltd | 55655 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities



Attractions Events Programming

  • Develop and execute engaging, guest-centric events programming across all attractions, including seasonal and thematic experiences.
  • Conceptualize and lead large-scale, attraction-wide festivals such as National Day, Formula 1, and New Year's Eve Countdown, managing end-to-end planning and partner coordination.
  • Research, identify, and implement innovative commercial opportunities and upgrades to enhance guest experience and drive revenue growth.
  • Collaborate with internal teams (marketing, operations, guest experience) and external partners to ensure seamless program delivery and alignment with brand standards.
  • Create and manage detailed project plans, timelines, and budgets for all programs and events.
  • Monitor and evaluate program performance using guest feedback, attendance data, and commercial outcomes to inform future initiatives.
  • Support the enhancement of key attraction areas, such as the SkyPark Observation Deck, to elevate the overall guest experience.
  • Work closely with the Attractions leadership team on business planning, strategic development, and implementation of new initiatives and partnerships.
  • Collaborate cross-departmentally to package and promote new offerings and strategic opportunities across the attraction portfolio.
  • Stay informed on industry trends and competitor activities to maintain innovation and a competitive edge.

Attractions Business Analyst

  • Keep detailed and accurate records of revenue, visitation, service standards, and guest feedback.
  • Analyze trends and market conditions within the attractions industry to identify opportunities and
  • threats.
  • Recommend price classes for exhibitions, programs, and attraction products based on market research
  • and analysis.
  • Collaborate with stakeholders to collect and document detailed business requirements.
  • Ensure requirements align with business objectives and customer needs.
  • Perform detailed data analysis to uncover insights and trends.
  • Utilize data to identify opportunities for operational efficiency and optimization.
  • Prepare exhibition reports and presentations for management and stakeholders.
  • Communicate findings and recommendations clearly and effectively.
  • Work closely with cross-functional teams to implement campaigns and promotions
  • Facilitate effective communication and collaboration among team members.
  • Track and evaluate the performance of implemented campaigns and promotions.
  • Use key performance indicators (KPIs) to measure success and identify areas for improvement.

.Job Requirements



Education & Certification

  • Diploma or Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field.


Experience

  • 5 or more years of proven experience in conceptualizing and executing guest-centric programming and large-scale events.


Other Prerequisites

  • Strong project management skills, including the ability to create and manage detailed project plans,
  • timelines, and budgets.
  • Excellent communication and interpersonal skills for effective collaboration with internal teams and
  • external partners.
  • Creative thinking and problem-solving abilities to identify and implement innovative commercial
  • opportunities.
  • Knowledge of industry trends and competitor activities to maintain a competitive edge.
  • Preferred Skills
  • Experience in managing large-scale festivals and events.
  • Familiarity with guest experience enhancement strategies.
  • Ability to analyze guest feedback and attendance data to inform future initiatives.
  • Proficiency in using project management software and tools.
  • Strong organizational skills and attention to detail.
  • Flexibility and adaptability to handle various tasks and responsibilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Availability to work in the evenings and on weekends as necessary.
  • Ability to perform additional duties as directed.


Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Chef

27-May-2025
Hotel Indigo Singapore Katong | 55603 - Marine Parade, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Indigo Singapore Katong


Job Description

Hotel Indigo Singapore Katong is hiring a Part time Chef role in Marine Parade, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Evening
    • Tuesday: Morning, Evening
    • Wednesday: Morning, Evening
    • Thursday: Morning, Evening
    • Friday: Morning, Evening
    • Saturday: Morning, Evening
    • Sunday: Morning, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: $15 per hour

At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Cook (Part Time) in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Job Overview

  • Assist in omelette station

Working Hours

6am to 2pm

or

5pm to 10pm

Period:

June 2025 to August 2025

Assistant Manager, Concierge

27-May-2025
Four Seasons Hotel Singapore | 55604 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Singapore


Job Description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore


We are looking for an exceptional Assistant Manager, Concierge to join our leadership team — someone who brings not only operational skill, but also emotional intelligence, curiosity, and a drive to elevate every guest's journey.

About the role

Assistant Manager, Concierge

As Assistant Manager, Concierge, you are both a service ambassador and a trusted leader.
You will guide a high-performing team, manage daily operations, and ensure that each guest interaction is not only seamless — but personal, thoughtful, and unforgettable. Whether you’re resolving a complex request, crafting a bespoke itinerary, or stepping in to lead in the Chef Concierge’s absence, your presence will help define the guest experience.

What you will do

  • Deliver prompt, personalized responses to guest inquiries, tailoring thoughtful recommendations that exceed expectations

  • Handle guest concerns and special requests with confidence, discretion, and care

  • Serve as a knowledgeable, approachable resource for hotel information, reservations, and local area insights

  • Accurately manage the processing of packages, messages, and mail to and from guests

  • Keep Concierge materials, digital tools, and vendor information up to date and professionally presented

  • Cultivate close relationships with local partners to gain exclusive access to restaurants, shows, attractions, and experiences

  • Assist with the storage and retrieval of luggage and packages to ensure a seamless arrival/departure experience

  • Use internal systems to record preferences, track special arrangements, and ensure accurate billing

  • Support the Chef Concierge in administrative duties such as managing e-attendance, overtime reporting, and part-time staffing needs

  • Lead daily Concierge and Bell Desk operations in the absence of the Chef Concierge, ensuring smooth performance and service consistency

  • Actively manage lobby flow during busy periods, ensuring guests are attended to quickly and graciously

  • Participate in daily operations meetings and work closely with Guest Services and Front Office leadership to deliver a unified and elevated arrival experience

What you bring

  • A certified member of Les Clefs d'Or (Golden Keys) with prior leadership experience in Concierge, preferably in a luxury brand

  • Leader with the ability to mentor and inspire others through service excellence and emotional intelligence

  • Deep understanding of the guest journey and a commitment to crafting meaningful touchpoints at every stage

  • Strong local knowledge and a passion for uncovering and sharing exceptional guest experiences

  • Excellent interpersonal and organisational skills, with a high level of accuracy and efficiency

  • Comfortable using hotel software and guest experience platforms

  • Kindly note that due to work visa restrictions, this position is open to Singaporeans only

What we offer 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities

  • Unique strong culture

  • Best-in-industry training

  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals

  • Paid holidays/vacation

  • Dental and medical/life insurance

  • Employee service awards/Birthday Gift

  • Annual employee party/social and sporting events

  • Complimentary meals in dedicated employee restaurant

Schedule & Hours

This position requires one with flexibility in scheduling and the ability to work on a rotating shift basis, including weekends, and holidays.

F&B Inventory-Assistant Manager/Manager

27-May-2025
TANACHIRA RETAIL CORPORATION PCL. | 55608 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

TANACHIRA RETAIL CORPORATION PCL.


Job Description

  • Establish and maintain local policies as they relate to the receipt, issuance and general controls of food and beverage.
  • Ensure F&B inventory movements are accounted for, in compliance with the Company’s policy and are properly supported with appropriate documentation.
  • Maintain accuracy of POS System data.
  • Maintain menu costing on all food and beverage items and make Management aware of any pricing problems.
  • Verify, extend and tabulate the above inventories and prepare the monthly and quarterly inventory adjustments journal entry.
  • Assisting F&B department on menu engineering, menu costing, sale price setting, before the launch of menu.
  • Prepare monthly Food & Beverage costs with emphasis and detailed analysis by outlet on exceptional variances including sales ratios, slow moving items, breakages & loss, etc., and provide recommendations to improve F&B profit margin.
  • Review P&L report for specific or special occasion on potential food cost, beverage cost, and other related expenses and communicate with relevant chefs or departments accordingly.
  • Gathers and manipulates business data from a variety of sources and provides recommendations to Management for decision-making purposes in a timely and accurate manner.
  • Perform any additional duties as assigned by the Finance Controller from time to time.
  • Constantly monitor all food and beverage controls to ensure compliance with the restaurant and cafe.
  • Assist in the food and beverage inventories count and extension.
  • Coordinate, attend and monitor all food and beverage, general and other physical inventories (including Operating Equipment) to ensure accuracy and ensure significant variances are investigated and explained.
  • Cost all food and beverage items and where practical, input these costs into the point of sales system, and generate and analyze monthly potential food and beverage cost of sales.
  • Establish and maintain a database for food and beverage inventory stock including up - to - date pricing.

    Qualifications:
  • Bachelor’s degree or higher in accounting or related field.
  • Experience in Food and Beverage costing and Inventory management.
  • Good command of written and spoken English.
  • Good knowledge of Microsoft Office, Excel.
  • Knowledge of SAP is preferred.
  • Minimum 5 years of overall combined accounting and finance experience. 

Front Office Assistant

27-May-2025
TRENDY EXPRESSION SDN. BHD. | 55593 - Penang Island, Penang
This job post is more than 31 days old and may no longer be valid.

TRENDY EXPRESSION SDN. BHD.


Job Description

  • Greet guests and handle check-ins and check-outs to ensure a smooth and efficient process.

  • Address guest inquiries, requests, and complaints in a professional and timely manner

  • Provide information about hotel facilities, services, and local attractions

  • Assist with luggage handling and transportation arrangements

  • Handle online and phone reservations, including managing group bookings and special requests

  • Verify and process guest payments, ensuring accurate billing and accounting

  • Maintain detailed records of bookings and guest information

  • Communicate with other hotel departments, such as housekeeping, to ensure guest needs are met

  • Work collaboratively with other front office staff to ensure smooth operations

Assistant Event Manager

27-May-2025
Marriott International | 55611 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY – F&B and Event Service Expert

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager/ Executive (Front Office Operations Support)

27-May-2025
Momentus Hotel Alexandra | 55652 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra


Job Description

Job Description

  • Manages room assignments and inventory to optimize occupancy.
  • Coordinate with housekeeping and maintenance to ensure room readiness.
  • Handle group reservations, ensuring accuracy in room blocks and special requests.
  • Is the main point of contact for group bookings, from pre arrival to post departure.
  • Work with Sales & Reservations to align group requirements executed diligently.
  • Assign & prepare preferred rooms with welcome card & amenities for corporate bookings
  • Handles all email communications to Front Office & follow up.
  • Support Call Centre as and when necessary.
  • Manage par-level for guest and operation supplies.

 

Job Requirements

  • Is a self-starter and can work independently.
  • Experience in hotel operations, especially Rooms and Reservations.
  • Strong knowledge of property management systems (PMS)
  • Excellent communication and organizational skills.

Guest Services Executive

27-May-2025
Momentus Hotel Alexandra | 55669 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra


Job Description

Job Summary

  • To assist the Guest Services Manager in the supervision and control of Front Desk operations and carry out of all guest service duties.

  • To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.

  • To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request.

  • To take charge and ensure preparation work is done prior to groups check-in.

  • To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager

  • To brief and update Guest Services Officers on events and latest developments.


Requirements

  • Positive work attitude and team player.

  • Good communication and public relations skills.

  • Able to perform rotating shift and work on weekends / public Holidays


Front Office Manager

27-May-2025
Studio M Hotel Singapore | 55597 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

Studio M Hotel Singapore


Job Description

Job Description

  • Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

  • Works with Financial Controller in the preparation and management of the Department’s budget.

  • Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition

  • Monitor Front Office, and to ensure diamond members and repeat guests and other VIPs receive special attention and recognition

  • Maintain inter-departmental relationships to ensure seamless customer service

  • Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information

  • Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information

  • Compile statistics for front office and provide reports relating to that area

  • Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

  • Works with Human Resources on manpower planning and management needs

  • At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times

  • Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled

  • Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests

  • Knowledgeable of the events of the day and of daily Hotel activities

  • Knowledgeable of VIP guests and whenever possible addresses such guests by name

  • Promote teamwork and quality service through daily communication and coordination and drive employee engagement.

  • Develop programs that drive improvements in employee engagement and are aligned to our Service Culture

  • Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

  • Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction and problem resolution.

  • Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained

  • Know system recovery procedures

  • Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees

  • To carry out any other duties and responsibilities as assigned.

Bartender

27-May-2025
Andaz Singapore | 55675 - Rochor, Central Region
This job post is more than 31 days old and may no longer be valid.

Andaz Singapore


Job Description

Come join us to express your Andaz as Bartender if the following describes you.

You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender is responsible to assist with the customer and bar service at the hotel's selected beverage outlets.

Your Profile

  • Ideally with a relevant Diploma in Hospitality or Tourism management.
  • Minimum 1 year work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • A can-do attitude.

Benefits

  • 5 days work week
  • Medical and Dental benefits
  • Staff discount
  • Duty meals provided
  • uniform provided
  • Applicable midnight allowance & OT
  • Other exciting benefits e.g. Free Hyatt Hotel stays

** We regret that only shortlisted candidates will be notified **

Spa Supervisor

27-May-2025
Divana Wellness Company Limited | 55585 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Divana Wellness Company Limited


Job Description

About the role

At Divana Wellness Company Limited, we are seeking a talented and experienced Spa Supervisor to join our team. In this full-time position, you will play a vital role in overseeing the day-to-day operations of our prestigious spa located in the heart of Sathorn, Bangkok. As a Spa Supervisor, you will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and safety, and leading your team to deliver an unforgettable wellness experience to our clients.

What you'll be doing

  • Manage and coordinate the activities of the spa team, including scheduling, training, and performance management

  • Ensure all spa services are delivered to the highest standards of quality and customer satisfaction

  • Maintain accurate records of spa treatments, inventory, and client information

  • Implement and enforce safety and hygiene protocols to ensure a safe and clean spa environment

  • Liaise with the management team to identify opportunities for improvement and implement strategic initiatives

  • Handle customer inquiries, complaints, and feedback in a professional and responsive manner

  • Promote the spa's services and products to existing and potential clients

What we're looking for

  • Minimum 3 years of experience in a supervisory role within the spa or hospitality industry

  • Strong knowledge of spa operations, including treatments, equipment, and product knowledge

  • Excellent customer service and interpersonal skills, with the ability to lead and motivate a team

  • Proficient in Microsoft Office suite and familiar with spa management software

  • Effective problem-solving and decision-making abilities

  • Fluency in English and Thai, both written and verbal

  • A keen eye for detail and a commitment to maintaining high standards

About us

Divana Wellness Company Limited is a leading provider of premium spa and wellness services in Bangkok. With a focus on luxury, innovation, and exceptional customer care, we have established a reputation for delivering world-class experiences that rejuvenate the mind, body, and soul. Our commitment to sustainability and ethical practices has earned us numerous industry accolades, making us the preferred destination for discerning wellness enthusiasts.

If you are passionate about the spa industry and eager to join a dynamic and forward-thinking team, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards an rewarding career with Divana Wellness Company Limited.

Front Office Manager25087300

27-May-2025
Four Points by Sheraton Bali Seminyak | 55629 - Seminyak, Bali
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Bali Seminyak


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities 

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Office

27-May-2025
Motto by Hilton Hong Kong SoHo | 55614 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Motto by Hilton Hong Kong SoHo


Job Description

Job Highlights:

  • 5-day work week or 8 rest days per month, depending on the job position

  • Public Holiday

  • Birthday Leave

  • Discretionary Bonus

Front Office

  • Guest Service Agent

Engineering Department

  • Technician

Housekeeping

  • Housekeeping Supervisor

F&B Department

  • Supervisor

  • Service Associate

Fringe Benefit:

  • 5-day Work Week or 8 rest days per month, depending on the job position

  • Meal allowance

  • 12-14 days Annual Leave, depending on the job position

  • Birthday Leave

  • Medical Benefits (Outpatient and Hospitalization)

  • Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

Guest Service Executive - Copthorne King's Hotel

27-May-2025
Millennium & Copthorne International Limited | 55654 - Singapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Operation Assistant Manager - Housekeeping

27-May-2025
Infinix Hospitality Management Pte. Ltd. | 55676 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

OPERATION MANAGER - HOUSEKEEPING

27-May-2025
Infinix Hospitality Management Pte. Ltd. | 55735 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Head Chef (Thai Cuisine)

27-May-2025
Gaia Group Management Limited | 55590 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Gaia Group Management Limited


Job Description

Duties

  • Assist in supervising the daily operation of the Kitchen

  • Support menu planning and design in quarterly basis

  • Ensure a high quality of food is provided at all times

  • Maintain and implement hygiene standards

  • Controls production according to projected covers and food cost

Requirements

  • Minimum 7 years of working experience in capacity of Head Chef in Thai restaurant

  • Knowledge in Asian culinary techniques is an advantage

  • Primary or Secondary School graduated is welcome

  • Must be a friendly, helpful and trustworthy leader

  • Enjoys planning, organizing and problem solving

  • Committed to serving food of the highest quality

  • Communicates with fluency in Thai is an advantage

The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.

**Guest Relations Manager

27-May-2025
Rosewood Hotels (Hong Kong) Limited | 55613 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

  • Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

  • Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

  • Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

  • Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

  • Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

REQUIREMENTS:

Degree or Higher Diploma in Hospitality or Tourism management is an advantage

  • Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

  • Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

  • Proficiency in English, Putonghua and Cantonese

  • Proven managerial abilities in people management, strategic planning and decision making

  • High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

  • Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

Baker (Early shift) - The Baker & The Bottleman

27-May-2025
Magnificent Day Limited | 55615 - Wan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Magnificent Day Limited


Job Description

Responsibilities:

  • Assist in the smooth running of the day-to-day bakery operational procedures

  • Maintain the quality and consistency of existing and new products

  • Maintain good food hygiene standards

  • Shaping, proofing, and baking laminated dough and bread dough

  • Ability to work independently and problem solve

  • English proficiency

 

Requirements:

  • Early shift starts at 4am

  • Hunger to learn and succeed

  • Ability to work well as part of a team

  • Good communication skills and working independently

 

Employee Benefits:

  • Medical Insurance

  • Paid Sick Leave

  • Marriage Leave

  • Compassionate Leave

  • Career Growth Opportunities

  • 2 days day-off weekly

  • 12 days Annual Leave

  • Staff meal

  • Employee Study Subsidy Scheme

  • Birthday gift

  • Staff Discount

 

Interested parties, please send your full resume by click APPLY NOW.

Call Centre Manager (At Your Service)25085397

26-May-2025
Renaissance Kuala Lumpur Hotel & Convention Centre | 55493 - Ampang, Selangor
This job post is more than 31 days old and may no longer be valid.

Renaissance Kuala Lumpur Hotel & Convention Centre


Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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