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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Guest Experience Expert (Front Office) |
28-May-2025 | |
| The St. Regis Singapore | 55649 | - Tanglin, Central Region | |
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
POSITION SUMMARY
Sales Executive – Villa Guest Activity |
28-May-2025 | |
| Bali Super Host | 55622 | - Ubud, Bali | |
The Sales Executive – Villa Guest Activity is responsible for promoting, selling, and coordinating guest experiences and activities for villa guests, including private tours, wellness services, cultural activities, private chefs, and other tailored experiences. The goal is to enhance the overall guest stay, increase ancillary revenue, and ensure exceptional service delivery.
Proactively promote and sell curated guest activities such as private tours, in-villa spa services, yoga sessions, cooking classes, romantic dinners, and cultural experiences.
Serve as the main point of contact for guests regarding activity options and custom itineraries.
Provide personalized recommendations based on guest profiles and preferences.
Coordinate bookings with external vendors and ensure all activities are executed smoothly and on time.
Maintain updated knowledge of all available services, local attractions, and event offerings.
Build strong relationships with tour operators, spa therapists, chefs, and other activity partners.
Manage activity sales records, monitor guest feedback, and report performance to management.
Support marketing efforts by providing content and feedback for guest experience promotions.
Diploma or Bachelor’s degree in Hospitality, Tourism, Business, or related field.
Minimum 1–2 years of experience in guest services, activity sales, or villa/hotel operations.
Experience working in a villa setting or boutique hospitality environment is a plus.
Excellent communication and customer service skills.
Sales-driven with a guest-first mindset.
Fluent in English (verbal and written); additional language skills are a plus.
Well-organized, detail-oriented, and able to multitask in a fast-paced environment.
Familiar with local tourism, culture, and activity providers in the area.
Proficiency in Microsoft Office; experience with reservation or CRM systems preferred.
Willing to work flexible hours, including weekends and holidays when needed.
Kitchen Supervisor |
28-May-2025 | |
| Lola Nena's Pichi Pichi Inc. | 55641 | - Valenzuela City, Metro Manila | |
Join a team where you'll feel the love in the work you do!
We're searching for a talented BOH Supervisor who embodies our core values of love, respect, care, warmth, and professionalism. In this role, you'll be an essential part of our mission and be surrounded by a passionate and dedicated team. Your exceptional managing skills will shine as you tackle exciting projects, grow professionally, and make a difference.
At our company, we cherish a warm and positive work environment where everyone is treated with love, respect, and care. We're committed to professionalism, always striving for excellence and integrity in all that we do. If our values resonate with you, and you're eager to start a fulfilling career, we'd love to have you apply today!
BOH SUPERVISOR DUTIES:
Supervision and Management:
Supervise all BOH Stations
Evaluate BOH staff
Motivate staff
Inform management of issues
Knowledge and Compliance:
Knowledge of all BOH Stations
Ensure food safety procedures
Ensure cleanliness of station
Check the accuracy of BOH forms
Impart core values and core practices to staff
Inventory and Equipment Management:
Receiving orders from suppliers
Always aware of current stocks
Keep equipment in good working condition
Staff Management:
Uniform & grooming check of BOH staff
Timekeeping
Production and Quality Control:
Ensure fulfillment of production quotas
Miscellaneous:
Perform ad hoc tasks assigned by the immediate supervisor
QUALIFICATIONS:
At least 2 years experience in Food industry and supervisory level
Education? Passion for food and people is our priority.
Math Skills? We'll teach you what you need to know.
Gender? All are welcome.
Appearance? Your warmth and authenticity shine the brightest.
Communication? Respect and kindness are our languages.
Love for people? Absolutely essential.
Amenable to work at Tayuman, Manila
Banquet Service Manager25087152 |
27-May-2025 | |
| Marriott International | 55579 | - Bangkok | |
POSITION SUMMARY
Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Restaurant Manager (Ocken) |
27-May-2025 |
| BHIRAJ BURI GROUP | 55582 | - Bangkok | |
At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow.
Job description
Qualification
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Head of Hotel Operations – (Budget Hotel) |
27-May-2025 |
| Big C Supercenter Public Company Limited | 55583 | - Bangkok | |
Job Responsibilities:
Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
Promote a positive organizational culture and foster the professional development of hotel teams.
Qualifications:
Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.
Proven experience managing multi-site hotel operations and leading large teams.
Strong leadership, problem-solving, and strategic planning skills.
Deep understanding of both front-of-house and back-of-house hotel functions.
Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
Good command of English (both written and spoken).
Revenue Manager |
27-May-2025 | |
| Radiant1 Services Co., Ltd. | 55584 | - Bangkok | |
About the Role:
We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.
Key Responsibilities:
Revenue Management & Strategy Execution
● Implement and contribute to the execution of revenue management strategies
● Provide expert guidance to general managers, property leadership teams and market sales leaders
● Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties
● Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions
● Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share
● Manage inventory to optimize cluster-wide room revenue and pricing recommendations
● Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness
● Initiate and evaluate revenue tests to improve pricing effectiveness
Data Analysis & Reporting
● Break down complex data into actionable insights to enhance revenue performance
● Generate and deliver timely reports, presentations and strategic updates
● Continuously analyze transient booking patterns and market trends
● Maintain accurate reservation system data and ensure system optimization
● Provide recommendations for improving revenue management processes based on data-driven insights
Collaboration & Communication● Act as a key liaison between revenue management, sales and hotel operations teams
● Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders
● Work closely with group sales teams to coordinate pricing and inventory strategies
● Ensure all revenue strategies align with business goals and client needs
Who Should Apply:
● Qualifications & Experience:
○ Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field
○ Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability
○ Ability to collaborate effectively with cross-functional teams
○ Strong understanding of SaaS software development lifecycle, methodologies and best practices
○ Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus
● Skills & Competencies::
○ Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization
○ Exceptional communication, negotiation and stakeholder management skills
○ Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements
English Speaking Concierge Needed! |
27-May-2025 | |
| Vanness Plus Co., Ltd | 55586 | - Bangkok | |
Location: VIP Lounge, BTS Promphong
Job Description:
A prestigious VIP Lounge near BTS Promphong is seeking a professional and experienced Concierge to join our team. The ideal candidate will have prior experience in the hospitality industry, specifically in hotels, and must be fluent in English. This role is crucial in ensuring our VIP guests feel welcomed and attended to with the highest level of service.
Key Responsibilities:
Warmly welcome VIP guests upon arrival at the lounge, ensuring a positive first impression.
Introduce yourself to guests and provide personalized assistance to meet their needs.
Direct guests to their designated areas or services, ensuring smooth navigation within the lounge.
Provide information about lounge amenities, services, and nearby attractions.
Address and resolve guest inquiries or issues promptly and professionally.
Coordinate with other staff members to ensure seamless guest experiences.
Maintain a high standard of professionalism, discretion, and courtesy at all times.
Requirements:
Proven experience as a Concierge or in a similar role within the hospitality industry, preferably in a hotel.
Fluent in English (speaking, reading, and writing).
Excellent communication and interpersonal skills.
A warm, approachable demeanor with a strong focus on customer service.
Ability to handle VIP guests with professionalism and discretion.
Familiarity with the Promphong area and local attractions is a plus.
Availability to work flexible hours, including weekends and holidays, as required.
Duty Manager |
27-May-2025 | |
| Accor Asia Corporate Offices | 55596 | - Bencoolen, Central Region | |
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
The Duty Manager holds a pivotal role in providing comprehensive management support across all hotel operations, with a primary focus on front office activities. This position demands unwavering dedication to guest satisfaction, adherence to service standards, implementation of security protocols, oversight of employee performance, and maintenance of facility integrity.
Qualifications
Front Office Supervisor |
27-May-2025 | |
| Accor Asia Corporate Offices | 55653 | - Bencoolen, Central Region | |
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
The Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.
Qualifications
Bartender |
27-May-2025 | |
| Brooklyn Bars Pte Ltd | 55600 | - Central Region | |
Where the drinks are cold, the tracks are hot, and the energy never drops.
The Lowdown:Brooklyn Bar is Singapore’s only hip-hop–inspired cocktail bar — a spot where beats, booze, and good vibes collide every night. We’re looking for Bartenders who know how to pour, mix, shake, and entertain. If you’ve got flair, rhythm, and hustle — we want you on the squad.
Make banging cocktails, pour perfect pints, and serve up good energy
Own your station like a pro, keeping things clean, stocked, and moving fast
Help guests pick the right drink, tell them the story behind it, and make it memorable
Chat with guests, get to know the regulars, and create that “Brooklyn” buzz
Keep the party going — whether it’s a chill Tuesday or a packed-out Saturday
Work hand-in-hand with your crew and keep the floor flowing
Stick to hygiene and safety standards — no shortcuts, no drama
Help with bar prep, stock counts, and closing duties
Know your way around a POS and take payments smoothly
Has at least 1 year behind the bar (cocktail experience is a big plus)
Is confident, energetic, and cool under pressure
Loves good music, good drinks, and good company
Can banter with guests and keep the mood light
Takes pride in their work and always brings good vibes to the shift
Fun, casual work environment with a killer soundtrack
Get trained on cocktails, storytelling, and even some AI magic
Staff drinks, discounts, and the chance to grow with the brand
Real input into the drinks, music, and culture we’re building
Training Lead: Mark
Meet Mark – the brains and the skill behind some of the most epic cocktails you’ve ever tasted. With a collection of top-tier competition wins under his belt, he’s all about raising the bar (pun intended) when it comes to bartending. Here’s a taste of what he’s accomplished:
Champion of Bols Around the World Singapore 2012
3rd Place at Gvine Gin Nationals 2013
Champion of Gin Jubilee Singapore 2013
3rd Place at World Class Singapore 2014 Qualifying
Champion of World Class Last Round Gary
Champion of World Class 2014 Asian Regional Speed Round
Champion of World Class 2014 Asian Regional Country Championship
Finalist at Bacardi Legacy Singapore 2016
He’s also shared his knowledge as a Lecturer on Spirits and Cocktails at Westminster Kingsway College in London (Dec 2016 - Nov 2017). Mark’s experience isn't just about competitions – it's about shaping bartenders who understand the craft, the history, and the spirit of what it means to be behind the bar.
If you want to learn from the best, you’re in the right place.
Sound like your kind of place?
Let us know.
Bar Manager |
27-May-2025 | |
| D'S DEN PTE. LTD. | 55602 | - Central Region | |
Job Summary
Seeking an experienced and charismatic Bar Manager to oversee the daily operations. The successful candidate will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team of staffs and performers.
Key Responsibilities
1. *Sales and Revenue Growth*: Develop and implement strategies to increase sales, improve profitability, and drive revenue growth.
2. *Team Management*: Lead, motivate, and develop a team of bartenders, servers, and support staff to ensure exceptional customer service and efficient operations.
3. *Customer Experience*: Ensure that customers have an outstanding experience, resolve complaints promptly, and implement measures to improve customer satisfaction.
4. *Operations Management*: Oversee the daily operations of the bar, including inventory management, staff scheduling, and maintenance of equipment and facilities.
5. *Marketing and Promotions*: Collaborate with the marketing team to develop and implement promotional campaigns, events, and social media strategies to attract new customers and retain existing ones.
6. *Financial Management*: Manage budgets, monitor expenses, and optimize profitability to achieve financial goals.
7. *Compliance and Risk Management*: Ensure compliance with all relevant laws, regulations, and company policies, and minimize risk to the business.
Requirements
1. *Experience*: Past F&B experience in the similar industry
2. *Education*: Diploma or Bachelor's degree in Hospitality, Business, or a related field.
3. *Skills*:
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
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Sushi Restaurant Service Staff & Assistant Manager (Japanese Speaking) |
27-May-2025 |
| Good Job Creations (Singapore) Pte Ltd | 55665 | - Central Region | |
[Job ID: 947513]
Responsibilities:
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Elephant Grounds (Coffee) - Manager |
27-May-2025 |
| Leading Nation HK Limited | 55587 | - Central, Central and Western District | |
About Us
A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.
We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated female chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).
Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.
We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.
Company Website: www.leadingnation.com /
Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!
Key Responsibilities:
Qualifications:
Benefits:
Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.
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Pizza Chef |
27-May-2025 |
| Giorgio Armani Hong Kong Ltd | 55589 | - Central, Central and Western District | |
ARMANI/CAFFÈ will be opening in Hong Kong to serve fine dining Italian cuisine. We would like to invite talented calibre to join our team.
Responsibilities
Oversee the pizza station, ensuring efficiency, consistency, and high standards in all pizza preparations
Prepare dough from scratch daily, following recipes and fermentation standards
Create a variety of pizzas—from classic to innovative—aligned with the restaurant’s menu and quality expectations
Collaborate with the Head Chef on menu development and experiment with new toppings and ingredients
Train and guide kitchen assistants in the pizza section to support smooth and efficient operations
Implement and follow standard operating procedures to ensure consistent quality, cooking times, and timely service
Coordinate with front-of-house staff to ensure prompt and accurate delivery of orders
Conduct quality checks on finished pizzas and participate in performance reviews and ongoing kitchen improvements
Monitor stock levels, order supplies as needed, and control waste and portion sizes to maintain cost efficiency
Maintain sanitation, cleanliness, and proper upkeep of the pizza station and equipment, including regular inspection of ovens
Requirements
Culinary degree or relevant certification in pastry, bakery, or culinary arts
Minimum 2 years of experience as a pizza chef, preferably in a fine dining or upscale restaurant
Expertise in both traditional and modern pizza-making techniques, including dough preparation and cooking methods
Strong understanding of Italian ingredients, flavor profiles, and local market preferences for tailored menu offerings
Proven ability to perform under pressure in high-paced environments while maintaining precision and consistency
Excellent communication and teamwork skills
High attention to detail, with consistent quality in every pizza produced
Strong organizational skills for managing inventory, cleanliness, and overall station efficiency
We offer a comprehensive benefits package
8 dayoff per month
17 days Public Holiday
12-15 days Annual Leave
Meal Allowance
Discretionary Bonus
Life and Medical Insurance
Staff Purchase Discount
Marriage Leave
Maternity Leave
Paternity Leave
Interested parties please attach your full resume with current and expected salary and your availability to the application.
All information will be kept in strict confidence and will be used for employment related purpose only.
Duty Manager |
27-May-2025 | |
| Silka Cheras Kuala Lumpur | 55616 | - Cheras, Selangor | |
Key Responsibilities:
1. Guest Relations:
- Act as the main contact person for VIPs, guests with issues, or special requests.
- Handle guest complaints promptly and professionally.
2. Operational Supervision:
- Oversee Front Office operations and assist in other departments when needed.
- Ensure all departments are functioning smoothly during assigned shift.
3. Crisis & Emergency Handling:
- Act as the hotel’s Emergency Response Leader in the absence of senior management.
- Ensure safety and security protocols are followed.
4. Staff Supervision:
- Brief, support and monitor team members on shift.
- Ensure staff grooming and performance are in line with hotel standards.
5. Reporting & Handover:
- Prepare Duty Manager log reports and ensure smooth handover between shifts.
- Report any incidents or operational issues to management.
6. Administrative Duties:
- Assist with room inventory control, overbooking situations, and walk-in guests.
- Authorize discounts, rebates, late checkouts or upgrades when necessary.
Supervisor |
27-May-2025 | |
| MELLBEN SIGNATURE PTE. LTD. | 55664 | - Downtown Tanjong Pagar, Central Region | |
We are looking for Seafood Restaurant Supervisor:-
1. Experience on same job field is an advantage.
2. Responsible for all day to day management, ensuring smooth running of the operations.
3. Managing waiters, in charge of workers’ schedules, arranging guests
4. Cooperating with the kitchen to provide guests the best service and tasty food
5. Customer service oriented, resolving customers’ complaints in a professional manner
6. Able to work on Sunday and public holidays and taking shifts.
7. Able to speak both English and Mandarin in order to entertain Chinese-speaking customers.
8. Other jobs or duties assigned by boss.
Restaurant Manager |
27-May-2025 | |
| Awfully Chocolate Pte Ltd | 55601 | - East Region | |
We are looking for a Restaurant Manager to lead and organise the daily operations of our restaurants and motivate our team to provide positive vibes and excellent customer service.
Job Descriptions:
Job Requirements:
Executive - Guest Xperience Centre |
27-May-2025 | |
| Genting Malaysia Berhad | 55591 | - Genting Highlands, Pahang | |
Genting Malaysia Berhad
Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Job Scope for Executive at Guest Xperience Centre
Location: Resorts World Genting
We are seeking a proactive and personable Guest Experience Ambassador to support the operations of the Guest Xperience Centre.
This role is responsible for creating a positive and memorable experience for guests by warmly welcoming them, providing information, assisting with their needs, and ensuring smooth and enjoyable interactions throughout their visit. The Ambassador will serve as the first point of contact for the Centre and will play a pivotal role in delivering an above-and-beyond guest experience.
Key responsibilities:
Welcoming guests:
Providing a friendly and enthusiastic greeting upon arrival, along with an introduction to the Guest Xperience Centre.
Answering questions:
Being well-versed in the details of Resorts World Genting events and operations to accurately address visitor inquiries.
Providing guided tours:
Leading small group tours through the Centre and within the resorts and delivering clear, engaging explanations about Resorts World Genting’s features, attractions, and facilities.
Collecting visitor feedback:
Gathering guest feedback and impressions to help the Centre continuously improve its offerings.
Supporting operations:
Assisting with administrative tasks such as visitor registration, maintaining the Centre’s environment, and assisting guests at the Research Centre.
Prepare Reports & Other Administrative Work
Prepare reports such as Monthly visitors, their profiles and tabulate guests’ feedback.
Key skills:
Strong communication skills:
Ability to clearly explain complex concepts to a diverse audience.
Customer service skills:
Excellent interpersonal skills to create a positive and welcoming atmosphere for visitors.
Ability to work independently and collaboratively within a team environment.
Qualifications Requirements:
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!
Job Segment: PR, Marketing
Senior Executive - Guest Xperience Centre |
27-May-2025 | |
| Genting Malaysia Berhad | 55595 | - Genting Highlands, Pahang | |
Genting Malaysia Berhad
Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Senior Executive – Guest Xperience Centre
Location: Resorts World Genting
We are seeking a Senior Executive – Guest Xperience Ambassador, a proactive and polished individual who will play a key role in leading and supporting the operations of the Guest Xperience Centre at Resorts World Genting.
This position is responsible for not only creating positive and memorable experiences for our guests but also ensuring service excellence through leadership, training support, and operational oversight. As the first point of contact at the Centre, the Senior Executive will set the standard for service delivery and uphold our commitment to providing an exceptional guest journey.
Key Responsibilities:
Guest Relations Leadership:
Warmly welcome guests, deliver personalized service, and set a high benchmark for guest engagement and satisfaction.
Information and Advisory Services:
Maintain expert-level knowledge of Resorts World Genting's attractions, events, and facilities to provide accurate, engaging, and up-to-date information.
Guided Experiences:
Lead and continuously refine guest tours and briefings, ensuring a high-quality, insightful, and memorable experience.
Visitor Insights and Feedback:
Proactively gather, analyze, and report guest feedback to drive continuous improvement initiatives within the Centre.
Operational Support:
Oversee daily Centre operations, support administrative activities (including guest registration and record management), and maintain a professional and welcoming environment.
Team Collaboration and Mentoring:
Work closely with other team members, providing guidance, on-the-job training, and support to uphold service standards and team effectiveness.
Key Skills and Attributes:
Qualifications Requirements:
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!
Job Segment: PR, Marketing
Duty Manager |
27-May-2025 | |
| Wyndham Garden i-City | 55592 | - i-City, Selangor | |
Duties and Responsibilities
· Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations.
· Has a very close working relationship with Front Office Manager.
· Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team.
· Has a strong relationship and interaction with all hotel guests, visitors and members of the local community.
· Handle all levels of associates professionally.
· The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations.
· Assist, help and supervise the Reception, Reservation and call centre
· Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.
· Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.
· Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive. Must ensure all facilities are ready to check on details of the arrangements and liaise with Front Office Manager or Director of Sales to meet guests if necessary.
· Should assist in checking VIP, regular guest and CIP (Commercially Important People) details, the accuracy of guest billings, credit policies and other visitation details.
· VIP, Regular guest & CIP :
- Ensures all arrangements are in order prior to their arrival.
- Welcomes and bring them to their rooms as per the specified policy
- Ensures that all checkout arrangements are handled smoothly and gives personal attention upon departure.
· Should aim to check and assist the Front Office Assistant and housekeeping Supervisors in spot-checking a few rooms at random and all suites or speciality rooms that are to be occupied on the day.
· Is responsible for maintaining a high quality standard of service offered and other guest service areas in the lobby. Should assist in these areas whenever necessary.
· Is well versed on the functions for the day and VIP movements, if any. Coordinates with Security and Concierge on manning deployment and special instructions i.e. lift movement, red carpet set up and etc.
· Reports directly to the Front Office Manager and concurrently to the General Manager regarding important information, problems, complaints and the relevant actions taken, on and on-going basis throughout the day.
· Is responsive and receptive to guest complaints, should analyse; and within the limitation set; make correct and quick decisions to ensure total guest satisfaction, whilst also protecting the hotel’s property and revenues.
· Ensures briefings and shift handovers are carried out in a professional and regular manner.
· Schedules and regularly conducts routine inspections of all areas directly pertaining to hotel operations, closely scrutinising to ensure all minimum standards are met and exceeded.
Front Office Assistant |
27-May-2025 | |
| Hotel Seri Malaysia Ipoh | 55594 | - Ipoh, Perak | |
Deliver the basic standards and provide exceptional guest service at all times.
Maintain positive guest and colleagues interaction with good working relationships.
Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
Provide excellent service to internal customers as appropriate.
Register hotel's guests in accordance with Front Office policies and procedures.
Be familiar with the hotel's products and services and policies.
Work closely with other Front Office personnel in a supportive and flexible manner, focus on the overall success of the hotel and the satisfaction of the hotel guest.
Support and embrace the spirit of "Team Work"
To be familiar with the Front Office computer system.
Pastry Chef |
27-May-2025 | |
| Marriott International | 55610 | - Klaeng, Rayong | |
POSITION SUMMARY
Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.
Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Demi Chef |
27-May-2025 | |
| Mercure Samui Chaweng Beach Tana | 55580 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Mercure Samui Chaweng Beach Tana is an existing hotel with 181 rooms, three food
and beverage outlets and a swimming pool. The hotel is located on Chaweng
Beach in Koh Samui, within walking distance to the Chaweng Centre. Samui
Airport is a few minutes from the hotel and Bophut Pier a further 30 minutes
รายละเอียด
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 2 ปี
- สามารถเป็นหัวหน้าทีม มีภาวะความเป็นผู้นำ
- ทำงานเป็นทีมได้
- มีความถนัดในอาหารไทยและยุโรป หลากหลายรูปแบบ
แผนก:
Main Kitchen
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
10,000-15,000 บาท
ผู้ติดต่อ:
ฝ่ายทรัพยากรบุคคล
อีเมล์:
Charita.danpo@accor.com
เบอร์ติดต่อ:
077915657
ลงประกาศเมื่อ:
26 พ.ค. 68
Villa Manager |
27-May-2025 | |
| Luxury Villa Samui | 55581 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
MARKETING
Guest services
Operations
The main mission regarding operations is to maintain the villa in excellent condition, coordinating with different parties ,repairs and upgrades, anticipating eventual needs and risks. This includes but is not limited to:
1. Establish the yearly planning of the villa maintenance together with the owner and the LVS Operations head.
2. Track on a monthly basis the progress on a maintenance list, including pictures & actions to be taken.
3. Review on a daily basis functionality of amenities and cleanliness.
4. Coordinate with LVS the maintenance done on-site.
5. Send regular pictures to the owner & LVS to report on the progress.
6. Make suggestions to improve the Guests’ experience
Scope includes:
- Overall building aspect
- Pool
- Water, electricity, internet, septic, CCTV.
- Furniture
- tools
- Linen
- Garden
- Any item available for the Clients’ usage
The required skills include:
- Impeccable presentation
- Positive communication
- Empathetic yet result-driven
- Well organized
- Curious
- Challenge herself and the team to aim for the best
- Take initiative
- Problem solver
สวัสดิการ
1. เงินเดือน
2. เซอร์วิสชาร์จ
3. ค่าน้ำมันรถ
4. ประกันสังคม
5. ยูนิฟอร์ม
6. วันหยุดนักขักขัตฤกษ์/พักร้อน
7. วันหยุดประจำสัปดาห์
ผู้ที่สนใจสามารถสมัครงานด้วยตัวเองได้ที่ ออฟฟิศ Luxury Asia lifestyle ออฟฟิศอยู่บริเวณตึกบุญจำนงค์ ก่อนถึงเนินแมคโคร หรือ ส่งประวัติมาที่ Email: operations@luxuryvillasamui.com
หรือสอบถามข้อมูลเพิ่มเติมที่ฝ่ายบุคคล
เบอร์โทร. 098-290-3268
ได้ทุกวันจันทร์ - วันศุกร์ เวลา 09:30 - 16:30 น
ยกเว้นวันหยุดราชการ
แผนก:
Villa Manager
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
30,000-50,000 บาท
ผู้ติดต่อ:
Khun Rainnie
อีเมล์:
operations@luxuryvillasamui.com
เบอร์ติดต่อ:
0982903268
ลงประกาศเมื่อ:
26 พ.ค. 68
Executive Chef |
27-May-2025 | |
| The Yamu Co. Ltd. | 55605 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Our Phuket resort, with some of COMO's most striking pool villas, sits on the tip of Cape Yamu, giving magnificent views of Phang Nga Bay. The playful interiors are by Paola Navone — a tour-de-force in modern, location-sensitive design on an island imbued with a rich Thai culture.
Engineering
รายละเอียด
.
แผนก:
Kitchen
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามประสบการณ์
ผู้ติดต่อ:
People & Culture Department
อีเมล์:
careers.pointyamu@comohotels.com
เบอร์ติดต่อ:
076360100
ลงประกาศเมื่อ:
27 พ.ค. 68
Asst. Front Office Manager |
27-May-2025 | |
| CELES SAMUI | 55606 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Front Office
Housekeeping
รายละเอียด
- Have experience in position as least 1 year.
- Strong leadership.
- Good communicate in English.
แผนก:
Front Office
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามประสบการณ์
ผู้ติดต่อ:
HR
อีเมล์:
lalita@celessamui.com
เบอร์ติดต่อ:
0904950262
ลงประกาศเมื่อ:
27 พ.ค. 68
Pastry Chef |
27-May-2025 | |
| Santiburi Co., Ltd. | 55607 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Santiburi Koh Samui offers 96 luxurious tropical villas and suites that serve as individual havens offering ultimate peace and privacy.
The 5-star resort also boasts an array of leisure and entertainment options with privileged access to the world class Santiburi Samui
Country Club’s 18-hole championship golf course. There’s always something exciting going on at Santiburi Koh Samui.
If you’d like to be part of the Pride, get in touch with us.
รายละเอียด
-Experience as a Pastry Chef or in a bakery-related role
-Experience in creating new pastry items and managing a team
-Proficient in baking and preparing a variety of pastries
-Strong time management skills and ability to work under pressure
-Good communication skills to collaborate with the team and interact with customers
-Eager to learn and develop new pastry techniques
แผนก:
Kitchen Department
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
HR
อีเมล์:
recruitment@santiburisamui.com
เบอร์ติดต่อ:
077425031
ลงประกาศเมื่อ:
27 พ.ค. 68
Butler25086840 |
27-May-2025 | |
| Vana Belle a Luxury Collection Resort Koh Samui | 55609 | - Ko Samui, Surat Thani | |
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Duty Manager |
27-May-2025 | |
| COCOON (KUCHING) SDN.BHD | 55617 | - Kuching, Sarawak | |
Manage the front desk and guest services team, ensuring high levels of customer service and guest satisfaction
Resolve guest inquiries and complaints in a timely and professional manner
Oversee the check-in and check-out process, ensuring a smooth and efficient flow
Monitor and maintain the hotel's occupancy levels, room availability, and pricing
Collaborate with other departments to ensure the coordination of guest services
Assist in the development and implementation of hotel policies and procedures
Provide leadership and mentorship to the front office team
Manage duty rosters and staffing schedules
Perform other duties as assigned by the management team
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Assistant Manager, Business & Innovation (Attractions) |
27-May-2025 |
| Marina Bay Sands Pte Ltd | 55655 | - Marina South, Central Region | |
Job Responsibilities
Attractions Events Programming
Attractions Business Analyst
.Job Requirements
Education & Certification
Experience
Other Prerequisites
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Chef |
27-May-2025 | |
| Hotel Indigo Singapore Katong | 55603 | - Marine Parade, Central Region | |
Hotel Indigo Singapore Katong is hiring a Part time Chef role in Marine Parade, Singapore. Apply now to be part of our team.
At Holiday Inn Express our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.
At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.
Join us as a Cook (Part Time) in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
Job Overview
Assist in omelette station
Working Hours
6am to 2pm
or
5pm to 10pm
Period:
June 2025 to August 2025
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Assistant Manager, Concierge |
27-May-2025 |
| Four Seasons Hotel Singapore | 55604 | - Orchard, Central Region | |
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore
We are looking for an exceptional Assistant Manager, Concierge to join our leadership team — someone who brings not only operational skill, but also emotional intelligence, curiosity, and a drive to elevate every guest's journey.
About the role
Assistant Manager, Concierge
As Assistant Manager, Concierge, you are both a service ambassador and a trusted leader.
You will guide a high-performing team, manage daily operations, and ensure that each guest interaction is not only seamless — but personal, thoughtful, and unforgettable. Whether you’re resolving a complex request, crafting a bespoke itinerary, or stepping in to lead in the Chef Concierge’s absence, your presence will help define the guest experience.
What you will do
Deliver prompt, personalized responses to guest inquiries, tailoring thoughtful recommendations that exceed expectations
Handle guest concerns and special requests with confidence, discretion, and care
Serve as a knowledgeable, approachable resource for hotel information, reservations, and local area insights
Accurately manage the processing of packages, messages, and mail to and from guests
Keep Concierge materials, digital tools, and vendor information up to date and professionally presented
Cultivate close relationships with local partners to gain exclusive access to restaurants, shows, attractions, and experiences
Assist with the storage and retrieval of luggage and packages to ensure a seamless arrival/departure experience
Use internal systems to record preferences, track special arrangements, and ensure accurate billing
Support the Chef Concierge in administrative duties such as managing e-attendance, overtime reporting, and part-time staffing needs
Lead daily Concierge and Bell Desk operations in the absence of the Chef Concierge, ensuring smooth performance and service consistency
Actively manage lobby flow during busy periods, ensuring guests are attended to quickly and graciously
Participate in daily operations meetings and work closely with Guest Services and Front Office leadership to deliver a unified and elevated arrival experience
What you bring
A certified member of Les Clefs d'Or (Golden Keys) with prior leadership experience in Concierge, preferably in a luxury brand
Leader with the ability to mentor and inspire others through service excellence and emotional intelligence
Deep understanding of the guest journey and a commitment to crafting meaningful touchpoints at every stage
Strong local knowledge and a passion for uncovering and sharing exceptional guest experiences
Excellent interpersonal and organisational skills, with a high level of accuracy and efficiency
Comfortable using hotel software and guest experience platforms
Kindly note that due to work visa restrictions, this position is open to Singaporeans only
What we offer
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant
Schedule & Hours
This position requires one with flexibility in scheduling and the ability to work on a rotating shift basis, including weekends, and holidays.
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F&B Inventory-Assistant Manager/Manager |
27-May-2025 |
| TANACHIRA RETAIL CORPORATION PCL. | 55608 | - Pathum Wan, Bangkok | |
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Front Office Assistant |
27-May-2025 |
| TRENDY EXPRESSION SDN. BHD. | 55593 | - Penang Island, Penang | |
Greet guests and handle check-ins and check-outs to ensure a smooth and efficient process.
Address guest inquiries, requests, and complaints in a professional and timely manner
Provide information about hotel facilities, services, and local attractions
Assist with luggage handling and transportation arrangements
Handle online and phone reservations, including managing group bookings and special requests
Verify and process guest payments, ensuring accurate billing and accounting
Maintain detailed records of bookings and guest information
Communicate with other hotel departments, such as housekeeping, to ensure guest needs are met
Work collaboratively with other front office staff to ensure smooth operations
Assistant Event Manager |
27-May-2025 | |
| Marriott International | 55611 | - Phuket | |
POSITION SUMMARY – F&B and Event Service Expert
Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Assistant Manager/ Executive (Front Office Operations Support) |
27-May-2025 |
| Momentus Hotel Alexandra | 55652 | - Queenstown, Central Region | |
Job Description
Job Requirements
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Guest Services Executive |
27-May-2025 |
| Momentus Hotel Alexandra | 55669 | - Queenstown, Central Region | |
Job Summary
To assist the Guest Services Manager in the supervision and control of Front Desk operations and carry out of all guest service duties.
To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.
To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request.
To take charge and ensure preparation work is done prior to groups check-in.
To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager
To brief and update Guest Services Officers on events and latest developments.
Requirements
Positive work attitude and team player.
Good communication and public relations skills.
Able to perform rotating shift and work on weekends / public Holidays
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Front Office Manager |
27-May-2025 |
| Studio M Hotel Singapore | 55597 | - Robertson Quay, Central Region | |
Job Description
Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
Works with Financial Controller in the preparation and management of the Department’s budget.
Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
Monitor Front Office, and to ensure diamond members and repeat guests and other VIPs receive special attention and recognition
Maintain inter-departmental relationships to ensure seamless customer service
Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
Compile statistics for front office and provide reports relating to that area
Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
Works with Human Resources on manpower planning and management needs
At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times
Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled
Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests
Knowledgeable of the events of the day and of daily Hotel activities
Knowledgeable of VIP guests and whenever possible addresses such guests by name
Promote teamwork and quality service through daily communication and coordination and drive employee engagement.
Develop programs that drive improvements in employee engagement and are aligned to our Service Culture
Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.
Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction and problem resolution.
Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
Know system recovery procedures
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
To carry out any other duties and responsibilities as assigned.
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Bartender |
27-May-2025 |
| Andaz Singapore | 55675 | - Rochor, Central Region | |
Come join us to express your Andaz as Bartender if the following describes you.
You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender is responsible to assist with the customer and bar service at the hotel's selected beverage outlets.
Your Profile
Benefits
** We regret that only shortlisted candidates will be notified **
Spa Supervisor |
27-May-2025 | |
| Divana Wellness Company Limited | 55585 | - Sathon, Bangkok | |
About the role
At Divana Wellness Company Limited, we are seeking a talented and experienced Spa Supervisor to join our team. In this full-time position, you will play a vital role in overseeing the day-to-day operations of our prestigious spa located in the heart of Sathorn, Bangkok. As a Spa Supervisor, you will be responsible for ensuring exceptional customer service, maintaining high standards of cleanliness and safety, and leading your team to deliver an unforgettable wellness experience to our clients.
What you'll be doing
Manage and coordinate the activities of the spa team, including scheduling, training, and performance management
Ensure all spa services are delivered to the highest standards of quality and customer satisfaction
Maintain accurate records of spa treatments, inventory, and client information
Implement and enforce safety and hygiene protocols to ensure a safe and clean spa environment
Liaise with the management team to identify opportunities for improvement and implement strategic initiatives
Handle customer inquiries, complaints, and feedback in a professional and responsive manner
Promote the spa's services and products to existing and potential clients
What we're looking for
Minimum 3 years of experience in a supervisory role within the spa or hospitality industry
Strong knowledge of spa operations, including treatments, equipment, and product knowledge
Excellent customer service and interpersonal skills, with the ability to lead and motivate a team
Proficient in Microsoft Office suite and familiar with spa management software
Effective problem-solving and decision-making abilities
Fluency in English and Thai, both written and verbal
A keen eye for detail and a commitment to maintaining high standards
About us
Divana Wellness Company Limited is a leading provider of premium spa and wellness services in Bangkok. With a focus on luxury, innovation, and exceptional customer care, we have established a reputation for delivering world-class experiences that rejuvenate the mind, body, and soul. Our commitment to sustainability and ethical practices has earned us numerous industry accolades, making us the preferred destination for discerning wellness enthusiasts.
If you are passionate about the spa industry and eager to join a dynamic and forward-thinking team, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards an rewarding career with Divana Wellness Company Limited.
Front Office Manager25087300 |
27-May-2025 | |
| Four Points by Sheraton Bali Seminyak | 55629 | - Seminyak, Bali | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Front Office |
27-May-2025 |
| Motto by Hilton Hong Kong SoHo | 55614 | - Sheung Wan, Central and Western District | |
Job Highlights:
5-day work week or 8 rest days per month, depending on the job position
Public Holiday
Birthday Leave
Discretionary Bonus
Front Office
Guest Service Agent
Engineering Department
Technician
Housekeeping
Housekeeping Supervisor
F&B Department
Supervisor
Service Associate
Fringe Benefit:
5-day Work Week or 8 rest days per month, depending on the job position
Meal allowance
12-14 days Annual Leave, depending on the job position
Birthday Leave
Medical Benefits (Outpatient and Hospitalization)
Discretionary Bonus
we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.
我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收
Guest Service Executive - Copthorne King's Hotel |
27-May-2025 | |
| Millennium & Copthorne International Limited | 55654 | - Singapore | |
Roles & Responsibilities:
Guest Service:
Experience:
Operation Assistant Manager - Housekeeping |
27-May-2025 | |
| Infinix Hospitality Management Pte. Ltd. | 55676 | - Singapore | |
Responsibilities:
1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
3. Ensure all daily and periodic cleaning works are carried out as per schedule
4. Attend to complaints and ensure customers' satisfaction
5. Check on staff punctuality and discipline
6. Any other duties assigned by Superiors and Clients
Requirements:
1. Able to work midnight shift
2. Able to work OT including weekends and public holidays.
3. Able to work in islandwide locations, and able to go to multiple locations daily.
4. Excellent customer service skills and able to interact well with clients
5. At least 1 year’s experience in similar role in hotel sector
OPERATION MANAGER - HOUSEKEEPING |
27-May-2025 | |
| Infinix Hospitality Management Pte. Ltd. | 55735 | - Singapore | |
Job Description & Requirements
Responsibilities:
1. To Oversee daily operation and activity for Hotel department
2. Liase with director on planning and execution of tasks/projects
3. Liase with HR Department for manpowper planning and if required conduct interview.
4. Assist HR & Director to develop and improve KPI’s
5. Act as a communication conduct between management and staff.
6. Resolve conflicts and mediate disputes between employees.
7. Attend to complaints and ensure customers' satisfaction
8. Any other duties assigned by directors
Requirements:
1. Able to work in islandwide locations, and able to go to multiple locations daily.
2. Able to work OT including weekends and public holidays.
3. Atleast 2-3 years’s of relevant experience
4. Excellent interpersonal skills
Head Chef (Thai Cuisine) |
27-May-2025 | |
| Gaia Group Management Limited | 55590 | - Tsim Sha Tsui, Yau Tsim Mong District | |
Duties
Assist in supervising the daily operation of the Kitchen
Support menu planning and design in quarterly basis
Ensure a high quality of food is provided at all times
Maintain and implement hygiene standards
Controls production according to projected covers and food cost
Requirements
Minimum 7 years of working experience in capacity of Head Chef in Thai restaurant
Knowledge in Asian culinary techniques is an advantage
Primary or Secondary School graduated is welcome
Must be a friendly, helpful and trustworthy leader
Enjoys planning, organizing and problem solving
Committed to serving food of the highest quality
Communicates with fluency in Thai is an advantage
The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.
**Guest Relations Manager |
27-May-2025 | |
| Rosewood Hotels (Hong Kong) Limited | 55613 | - Tsim Sha Tsui, Yau Tsim Mong District | |
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences
Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards
Work with various departments to ensure seamless service delivery and promote hotel amenities effectively
Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities
Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure
Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally
REQUIREMENTS:
Degree or Higher Diploma in Hospitality or Tourism management is an advantage
Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity
Solid knowledge on the courteous manner of handling guest’s inquiries and complaints
Proficiency in English, Putonghua and Cantonese
Proven managerial abilities in people management, strategic planning and decision making
High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills
Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard
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Baker (Early shift) - The Baker & The Bottleman |
27-May-2025 |
| Magnificent Day Limited | 55615 | - Wan Chai, Wan Chai District | |
Responsibilities:
Assist in the smooth running of the day-to-day bakery operational procedures
Maintain the quality and consistency of existing and new products
Maintain good food hygiene standards
Shaping, proofing, and baking laminated dough and bread dough
Ability to work independently and problem solve
English proficiency
Requirements:
Early shift starts at 4am
Hunger to learn and succeed
Ability to work well as part of a team
Good communication skills and working independently
Employee Benefits:
Medical Insurance
Paid Sick Leave
Marriage Leave
Compassionate Leave
Career Growth Opportunities
2 days day-off weekly
12 days Annual Leave
Staff meal
Employee Study Subsidy Scheme
Birthday gift
Staff Discount
Interested parties, please send your full resume by click APPLY NOW.
Call Centre Manager (At Your Service)25085397 |
26-May-2025 | |
| Renaissance Kuala Lumpur Hotel & Convention Centre | 55493 | - Ampang, Selangor | |
JOB SUMMARY
Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Tracks all guest issues from various sources and report results.
• Ensures guest requests/issues are logged.
• Oversees the financial aspects of the department including purchasing and payment of invoices.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Identifies trends in guest issues for resolution.
• Schedules and supervise staff to ensure prompt, friendly, and attentive service.
• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.
• Coordinates the process of receiving and resolving guest issues and requests.
Supporting Management of Guest Service Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence.
Supporting Human Resource Activities
• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Assists in recruitment, hiring, training, and orientation of department personnel.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.
• Performs departmental administrative duties.
• Addresses complaints and serves as Manager on Duty as needed.
• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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