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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Sales

• Actively solicit and generate new accounts as directed by the Director of Sales & Marketing through telephone prospecting, outside sales calls, site inspections and written communications
• Achieve daily & monthly targeted number of sales activities with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Research & prepare monthly lists of key accounts to target utilizing business analytic tools such as Agency 360
• Plan & conduct site inspections to qualified potential accounts
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity to maximize groups & wholesale revenue
• Attend key client events & FAM trips as planned

Administration

• Be conversant about Hotel USP’s (unique selling points) across guest rooms, function spaces, entertainment options & dining options, hours of operation
• Respond quickly & efficiently to all incoming sales enquiries in a pleasant manner using Hotel’s etiquette guidelines & departmental procedure. Refer leads to relevant team members where appropriate.
• Review in-house guest & arrivals list to flag specific VIP clients & corporate guests
• Provide sales and administrative support by effectively handling Sales and Business Development related documentation with accuracy in a timely manner
• Prepare sales reports, proposals, agreements and presentations as required by Sales and Business Development team
• Maintain and conduct prompt update of clients and agents’ database utilizing Envision, CRM system & Opera
• Assist with distribution of sales and events proposal, contracts and agreements
• Raise purchase orders on Birchstreet as required for Sales collateral & corporate merchandise & corporate merchandise
• Attend training sessions and meetings as and when required

Customer Service

• Close communications with clients to maintain a high level of hotel’s exposure
• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Update relevant departments on group arrival logistics in weekly pre-con briefings and that relevant guest profiles are shared to ensure maximizing GEM (Guest Engagement Management)
• Plan & Host “WOW” site inspections & FAM trips to deliver the brand promise always providing exceptional customer service
• Provide positive and constructive feedback as necessary to the respective departments

Financial

• Proactively seek in-depth knowledge of accounts to understand its total revenue impact on the hotel for better negotiation opportunities
• Support account development planning function to maximum revenue short & long term
• Support the preparation of weekly yield meeting content and contribute towards GRC (Groups on Books) to develop and adjust sales strategies, short term pricing and channel tactics

Operational & Other Duties

• Manage and plan all group/event logistics in liaison with the reservations and front office team
• Develop and maintain positive and productive working relationships with other colleagues and departments
• Identify and communicate ideas, customer expectations from assigned segments and territory
• To be aware of community, business, political and social factors that may affect the hotel’s financial performance
• Effectively communicate guiding principles and core values to all levels of associates.
• Direct subordinates to ensure productivity meets standards given in accordance with Hyatt Ways of working
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system
• To comply with local legislation and be conversant and act in accordance with any legal issues relating to your department
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
• To support and uphold Hyatt's and The Standard’s Corporate Mission and Values in all interactions
• Any other duties as assigned by your supervisor

Qualifications, Knowledge and Skills:

• A minimum of 2 years' experience in a similar capacity with proven track record in a 5-star/lifestyle hotel
• Diploma, Advanced/Higher/GraduateDiploma/Bachelor’s degree in tourism, hospitality, or related field
• Excellent verbal, reading and written communication skills
• Proficient in all Microsoft Office systems required and Opera & CRM systems preferred but not essential
• Customer centric with a core focus on providing guests with a positive experience to build long-term relationships
• A track record in achieving and exceeding sales targets
• A team player and builder
• A self-motivated hunter with excellent interpersonal and communication skills with strong business acumen
• Able to maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and colleagues

Sodexo Singapore Pte Ltd

Founded in 1966 in Marseilles, France, Sodexo is the number 1 French-based employer globally. With 425,000 employees in 80 countries, our array of opportunities is as diverse as our workforce. From facilities engineering to food service management, construction to energy management, medical equipment maintenance to patient care, wellness and nutrition to sustainable practices, Sodexo delivers an integrated suite of innovative services to our consumers. Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.

Job Description

Job Summary:

To cook and serve all food in the kitchen according to the menu planned.

Key Responsibilities:

• Ensure that all kitchen areas are clean and sanitized including food processing equipment, cooking utensils and other light equipment.
• Cook and prepare assigned dishes for serving according to the menu (main and special/ promotion dishes).
• Ensure that all food are processed according to the corporate and government regulatory control in hygiene and sanitation standards.
• Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
• Assist in planning of menus and recipes with the Unit Manager and Sous Chef.
• Attend weekly service meetings to improve and enhance service level.
• Recording temperature for all refrigerators and Daily Cooking core temperature.
• Responsible to ensure that all menu items are available in service areas throughout service times.
• Responsible to oversee other kitchen personnel and kitchen areas on occasions when Junior Sous Chef or Sous Chef is not available.
• Performs any other duties as directed by the Sous Chef and Unit Manager.

PSGourmet Pte Ltd

Over the last 20 years, PS.Cafe Group has developed an iconic style and culture unique to modern Singapore. We have become known for casual, friendly, yet professional service, great food and ambience… a true urban escape.

Job Description

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

PSGOURMET GASTRONOMY PTE. LTD.

Job Description

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

Sushi-Tei Pte Ltd

Sushi Tei – Where pristine culinary skills and incisive expertise with an innate appreciation of nature come together to inspire and enhance the experience of true Japanese dining.

Job Description

• Oversee daily kitchen operation and ensure smooth running.
• Assist in interviewing kitchen rank and file.
• Provide guidance, coaching and training to all rank and file.
• Plan and update of weekly work schedule.
• Ensure that all ingredients, sauces and pre-prepared sauces are sufficient and fresh.
• Adhere to SOP on preparation of food and provide guidance and training to rank & file staff
• Ensure hygiene, cleanliness and safety of the counters/cooked food stations at all times.
• Perform stock count for monthly closing inventory.
• Maintain and adhere to 5S standards.
• To attend to emergency request (risk assessment).
• Perform other duties as assigned by superior.

* Only Singaporeans

* Preferably have experience as Kitchen Manager in Japanese Restaurant

Sushi-Tei Pte Ltd

Sushi Tei – Where pristine culinary skills and incisive expertise with an innate appreciation of nature come together to inspire and enhance the experience of true Japanese dining.

Job Description

• Responsible for efficiency and profitability functions of all phases of the restaurant.
• Work closely with the Management and Group Kitchen Manager and Kitchen Manager
• in reviewing of menus and highlighting popular dishes, as well as eliminating less popular dishes.
• Carry out Food and Beverage-related projects assigned.
• Review competitors’ sales promotions and discuss with Group Kitchen Manager
• and Kitchen Manager on new popular items served in other restaurants.
• Feedback to management on operation requirements, setbacks, sales and
• general progress of operations.
• Perform confirmation and annual appraisal for all rank and file.
• Ensure that all levels of staff are informed of new special promotions or new items
• in menu.
• Ensure smooth operations and services at the restaurant and enforce discipline.
• Handle all feedback pertaining to the restaurant and highlight to management.
• Responsible for safekeeping and banking in of daily sales.
• Maintain and adhere to 5S standards.

Orchid Laundry

Job Description

• Supervise daily laundry operations including washing, drying, ironing, folding, and packing.
• Monitor staff performance, provide guidance and support, and ensure adequate staffing levels.
• Assign tasks and schedule work shifts to meet operational needs.
• Inspect cleaned items to ensure quality standards are maintained.
• Monitor use of laundry chemicals and equipment, ensuring proper handling and safety.
• Train new employees on laundry procedures, machine operation, and safety guidelines.
• Handle minor repairs and maintenance of laundry equipment or report issues to maintenance staff.
• Maintain inventory of supplies (detergents, fabric softeners, etc.) and order as needed.
• Maintain cleanliness and organization of the laundry area.
• Ensure all hygiene and health regulations are followed according to company policy.
• Communicate with other departments (housekeeping, maintenance, or clients) to coordinate laundry needs.

Requirements:

• 1+ year of experience in laundry operations or a similar role.
• Strong leadership and team management skills
• Basic mechanical knowledge of laundry equipment
• Good communication and interpersonal skills
• Attention to detail and high-quality standards
• Ability to work under pressure and manage multiple tasks
  

ALAHDIN PRIVATE LIMITED

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

1 OAK Thailand Co.,Ltd

Job Description

Location: Bangkok /Sukhumvit 11

Department: Food & Beverage

Job Highlights

• Manage premium in-hotel restaurant & fast-growing delivery operations.

• Lead FOH team & optimize third-party delivery platforms (Grab, Lineman, Foodpanda).

• Attractive salary, service charge, and career growth opportunities.

Key Responsibilities

1. In-Hotel Restaurant Management

• Guest Experience: Maintain high-touch hospitality standards on the dining floor, handling guest feedback and building local clientele rapport.

• Team Leadership: Recruit, train, and schedule front-of-house (FOH) staff, fostering a culture of exceptional service and cross-training teams for peak hours.

• Financial Accountability: Meet and exceed monthly revenue targets for the physical restaurant space through upselling strategies and cost controls.

2. Delivery & Off-Premise Operations

• Platform Management: Oversee menus, pricing, promotions, and performance metrics across all digital delivery applications and direct-ordering channels.

• Logistics Optimization: Streamline the packing, dispatch, and rider handover processes to minimize delivery times and eliminate order errors.

• Packaging Quality: Maintain strict standards for delivery packaging, ensuring food presentation, temperature, and hygiene are preserved during transit.

3. Inventory & Cost Control

• Waste Reduction: Monitor inventory levels and analyze delivery data to forecast demand, minimizing food waste across both operations.

• P&L Management: Manage labor costs, packaging expenses, and platform commission fees to maximize profitability margins.

Chaweng Regent Co., Ltd.

Job Description

For our resort "Chaweng Regent Beach Resort" in Koh Samui Thailand, we are looking for a Resort Manager (Thai or Foreigner) with potential to grow into a GM role. Preferably already residing in Thailand. 

- Several years of (hotel) management experience in Thailand is a MUST. 

- Able to speak several languages. Fluency in English, German is a plus.

- Background in F&B and Rooms.

- Able to lead a multi-cultural team.

Please send your resume, with motivation letter and expected salary to email address: gm•@melatiresort.com.

Only short-listed candidates will be contacted.

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

Spicy Sombrero Co., Ltd.

Job Description

GENERAL MANAGER

Location: Bangkok, Thailand
Industry: Food & Beverage / Casual Dining
Employment Type: Full-time / Shift-based
Reporting Line: Owner / Operations Manager

Position Overview

The General Manager is responsible for overseeing all daily operations of the restaurant, ensuring high standards of service, efficient operations, staff performance, cost control, and guest satisfaction.

The role requires strong leadership, operational oversight, team management, and the ability to maintain a lively, welcoming, and high-energy guest experience aligned with the Spicy Sombrero brand.

 Key Responsibilities

o   Operations Management

·       Manage daily restaurant operations across FOH and BOH

·       Develop shift schedules and manage attendance

·       Coordinate with ownership on inventory, vendors, and operational planning

·       Ensure compliance with health, safety, and sanitation regulations

·       Maintain overall upkeep and presentation of the restaurant

o   Team Leadership

·       Recruit, train, supervise, and evaluate staff performance

·       Maintain staff discipline, morale, and workplace culture

·       Lead and motivate teams in a fast-paced hospitality environment

o   Guest Experience

·       Maintain high guest service standards and handle escalated complaints

·       Create a lively, welcoming, high-energy guest experience aligned with the Spicy Sombrero brand

o   Financial & Performance Management

·       Oversee cash handling, sales reporting, and POS accuracy

·       Monitor labor and operating costs

·       Analyze daily sales trends and operational performance

·       Ensure accurate reporting and operational efficiency

o   Beverage & Marketing Operations

·       Monitor beverage cost control and alcohol inventory

·       Coordinate with beverage suppliers and promotional activations

·       Support cocktail, happy hour, and beverage-driven sales initiatives including weekly promotions

·       Assist in creating content for all social media platforms

Required Qualifications

·       Minimum 3–5 years of restaurant management experience

·       Strong leadership and organizational skills

·       Experience managing budgets and labor costs

·       Understanding of POS systems, Grab, Lineman, inventory systems, and HR management programs

·       Fluent in English; Conversational Thai preferred

Preferred Skills

·       Experience in casual or fast-casual dining

·       Familiarity with delivery platforms and restaurant technology systems preferred

·       Strong interpersonal communication

·       Problem-solving and decision-making abilities

·       Ability to work under pressure in a high-volume environment

Work Conditions

·       Shift-based including weekends and holidays

·       Standing and walking for extended periods

Performance Expectations

·       Consistent service quality

·       Staff retention and training effectiveness

·       Accurate reporting and cost control

·       High guest satisfaction ratings

·       Efficient operational execution and restaurant upkeep

·       Strong beverage sales performance and promotion execution

The HarbourView Place

Job Description

Job Responsibilities:

• Perform and supervise Front Office operations

• Provide quality services and handle guests’ inquiries and complaints

• Achieve high level of guest satisfaction in a professional manner

Job Requirements:

• Diploma or Certificate Holder in Hospitality Management or related discipline

• Minimum 3-4 years’ working experience in hotel front office

• Independent, familiar with customer services procedures and good supervisory skills to motivate the team

• Experience with PABX systems is an advantage

We offer attractive salary package, fringe benefits including 5-day work week, annual leave, meals and prospective career path to the right candidates. Interested parties please send detailed resume with current & expected salaries via “Apply Now”.

THE HARBOUR VIEW PLACE is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

POSITANO RESTAURANT PTE. LTD.

Job Description

Company Overview

Positano Risto offers a relaxed indoor-outdoor setting serving hearty halal Italian cuisine and alcohol-free drinks. It provides a Muslim-friendly Italian dining experience for diners worldwide who love authentic Italian food.

Job Summary

Join our Italian restaurant as an F&B Executive supporting daily operations to deliver seamless, exceptional dining experiences focused on guest satisfaction and hospitality.

Responsibilities

• Support the General Manager in overseeing daily restaurant operations to ensure smooth service delivery
• Deliver exceptional guest service by actively maintaining guest satisfaction throughout the dining experience
• Address and resolve customer complaints promptly and professionally to uphold service quality
• Monitor guest feedback and implement service improvements to enhance the table service experience
• Assist in developing and executing marketing strategies and promotional activities to attract and retain customers
• Coordinate and assist in planning food and beverage events, promotions, and functions to boost engagement
• Perform additional duties as assigned to support restaurant operations and team goals

Preferred competencies and qualifications

• Prior experience in a similar F&B role is an advantage but not mandatory
• Basic understanding of Italian cuisine is a plus
• Positive attitude with a strong commitment to delivering excellent customer service
• Ability to multitask effectively in a fast-paced environment
• Team player with good communication skills
• Flexibility to work various shifts, including weekends and public holidays

ANEMELO PTE. LTD.

Job Description

ANEMELO Greek Restaurant is a new dining destination opening in Singapore, inspired by authentic Greek hospitality, quality ingredients, and genuine guest experiences.

We are looking for passionate, dedicated, and motivated individuals to join our opening team in the following positions:

Responsibilities: 

1. Greet and welcome guests in a warm, professional manner 
2. Manage reservations, guest seating, and table allocations efficiently 
3. Maintain an organized waitlist and manage guest flow during service 
4. Communicate clearly with service staff to ensure smooth seating and turnover 
5. Handle guest inquiries, requests, and basic complaints courteously 
6. Maintain cleanliness and presentation of the reception and entrance areas 
7. Ensure guest information is handled confidentially and accurately 
8. Follow company service standards, policies, and safety requirements 
9. Assist management with opening, closing, and front-of-house coordination 

Requirements:
- 5 day work week based on roster
- Able to work on weekends and Public Holidays

Dynamic Human Capital Pte Ltd

Connecting talents . Driving dreams

Job Description

On behalf of our client, we are seeking an experienced and motivated Assistant Manager, Housekeeping to oversee housekeeping and hospitality support services within a healthcare setting. This role is responsible for managing service partners, ensuring contractual compliance, driving operational excellence, and maintaining high standards of cleanliness, safety, and customer satisfaction.

This is an excellent opportunity for individuals with experience in hospitality, facilities management, contract management, or healthcare support services who are passionate about service quality and continuous improvement.

Key Responsibilities

• Manage and monitor outsourced service providers to ensure compliance with contractual obligations, service standards, and audit requirements.

• Review and validate vendor performance reports, KPIs, and supporting documentation.

• Conduct regular audits, inspections, and service quality assessments.

• Partner with vendors to address operational challenges and implement service improvements.

• Ensure all contract administration processes and records are properly maintained.

• Oversee daily housekeeping and hospitality-related operations to ensure smooth service delivery.

• Respond to operational issues and coordinate timely resolution with relevant stakeholders.

• Ensure compliance with workplace safety regulations and business continuity requirements.

• Manage inventory, equipment, and operational assets where applicable.

• Support procurement activities, purchase requests, and budget monitoring.

• Build strong relationships with internal stakeholders and service partners.

• Support annual budgeting and expenditure tracking exercises.

• Verify billing and ensure adherence to contractual terms.

• Lead or participate in operational improvement initiatives and projects.

• Provide guidance and support to supervisors and service partners to drive service excellence.

Requirements

• Degree in Hospitality Management, Facilities Management, Healthcare Administration, Contract Management, Horticulture, or a related discipline.

• Relevant experience in hospitality operations, facilities management, healthcare support services, contract management, or vendor management.

• Strong leadership and stakeholder management skills.

• Excellent communication, interpersonal, and report-writing abilities.

• Analytical, meticulous, and able to manage multiple priorities effectively.

• Proven ability to drive operational improvements and manage projects.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret only short-listed candidate will be notified.

Registration No: R22110663 / Phua Qiu Ru / EA Licence No: 12C6253

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

We are seeking a customer and service-oriented Captain/ Supervisor to join our operations team at Mimi Restaurant. In this role, you will assist in leading daily restaurant operations, ensuring exceptional service, smooth coordination, and a memorable dining experience for every guest.

Job Responsibilities

• Assist the Outlet Manager in overseeing day-to-day restaurant operations to ensure efficient and smooth service.

• Uphold all service procedures and standards set by the outlet and the Food & Beverage Department.

• Complete all pre-opening preparations and ensure readiness for service.

• Maintain strong knowledge of the menu, including ingredients, preparation methods, and timings.

• Supervise and support team members during shifts, ensuring adequate staffing and high service standards.

• Recommend and promote menu items and specials to enhance the guest experience.

• Assist the Operations Manager in planning and managing restaurant activities.

• Perform cashiering duties and process transactions accurately.

• Manage event orders, ensuring timely preparation and delivery as per guest requirements.

• Conduct weekly inventory checks in line with departmental policies.

• Ensure cleanliness and orderliness of the section both during and after service.

• Uphold high standards of personal hygiene, grooming, and conduct.

• Perform other duties as assigned.

Job Requirements

• 2 to 3 years of relevant experience in the F&B or hospitality industry. (Fresh graduates are welcome to apply)

• Positive attitude with a passion for delivering outstanding service.

• Strong interest in the food and beverage industry.

• Customer service-oriented, results-driven, and a strong team player.

• Excellent communication and interpersonal skills.

• Able to perform well in a fast-paced environment.

• Willing to work weekends and public holidays on a rotating shift schedule.

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Duty Manager assists the Front Office Manager to supervise the day-to-day operations of the Concierge service, Bell service and Front Desk Reception.

Our Expectations:

• Oversee and is responsible for the pre arrival, arrival, and post arrival of room guest.

• Attend to guests' request and queries promptly and professionally.  Handle all guests’ feedback with tact and diplomacy.

• Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service. 

• Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.

• Conduct audit on core functions and practices to ensure that all quality standards are compile.

• Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task.

• Prepare reports and daily logs, highlighting key operational issues to Management.

• Induct and train all new Associates in their respective areas of work

• Identify training needs and work closely with Learning & Development Manager to identify training opportunities.

We are looking for a go-getter with a guest-oriented personality and have at least 2 years of experience in a similar capacity in the hospitality industry. You must be nimble and be able to think on your feet while managing conflicts and guests' feedback and requests.  If you have an eye for detail and is excellent with time keeping and multi-tasking coupled with good working knowledge of OPERA Cloud, write in to us to have a chat!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

KMAC International Pte Ltd

KMAC International Pte. Ltd. was founded in 2010. Today, we are one of the leading company which offered cleaning solutions in Singapore. Our team of dedicated employees place particularly strong emphasis on our company’s service quality and after-sales service. We never stop learning to improve ourselves to serve our clients well. And because of this attitude throughout the company, we build strong and harmonious relationships with many customers.

Job Description

Private Advertiser

Job Description

About the role

Run the show at our boutique 43-room hotel. You will lead a small team across front desk and housekeeping, ensuring every guest feels welcomed and well cared for. This is a hands-on role—greeting guests, inspecting rooms, solving problems, and motivating your team. No revenue or marketing duties—just operations and guest service.

Key responsibilities

• Welcome guests and manage check-in, check-out, and room assignments.

• Handle reservation enquiries via phone, email, and online platforms.

• Answer guest questions and provide local recommendations.

• Manage early arrivals, late departures, room changes, and special requests.

• Handle guest complaints promptly and professionally.

• Supervise and support front desk staff; maintain a professional and friendly atmosphere.

• Plan daily room cleaning schedules and inspect rooms to ensure cleanliness standards.

• Manage inventory of linens, toiletries, and cleaning supplies—reorder when needed.

• Recruit, train, and manage front desk and housekeeping staff.

• Create work schedules and manage attendance and leave requests.

About you

• At least 2–3 years of supervisory or managerial experience in a hotel. Boutique hotel experience is a plus.

• Diploma or Degree in Hotel Management or equivalent.

• Strong leadership, communication, and interpersonal skills.

• Excellent organisational, time-management, and multitasking abilities.

• Positive, solution-oriented mindset with clear and concise communication skills.

• Proficient in hotel Property Management Systems (PMS) and general IT.

• Good command of spoken and written English. Additional languages are an advantage.

RN Care Pte. Ltd.

RN Care the leading staffing, recruitment solutions and HR Consultancy firm.

Job Description

• Assist in daily restaurant operations including customer service, cashiering, and floor management

• Support the Restaurant Manager in supervising service crew and ensuring smooth service flow

• Participate in staff scheduling, inventory control, and stock ordering

• Handle customer enquiries, feedback, and resolve service issues professionally

• Ensure food safety, hygiene standards, and compliance with company SOPs

• Learn and rotate across multiple departments: service, kitchen basics, operations, and admin tasks

• Assist in opening/closing procedures and oversee shift operations

• Monitor staff performance and support training of new team members

• Prepare simple reports and update management on outlet performance

Requirements

• Min Degree in any field

• No experience required

• Willing to be based in Singapore
  

To submit your application, please apply online app••@rn-care.com or call +(65) •••• •847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Marriott International

Job Description

Accor Asia Corporate Offices

Job Description

Wyndham Vacation Resorts (Thailand) Limited

Job Description

PRIMARY OBJECTIVES:

At Wyndham Destinations our vision is to put the world on vacation, in your position as the Revenue Manager you will be responsible for providing and maintaining a high standard of service in maintaining dynamic pricing modules, rates and inventory effectively in portfolios located across multiple regions and countries

Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:

Hospitality – treating everyone like family

Engagement – delivering our promise

Accountability – owning our impact

Respect – considering others in every interaction

Teamwork – succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

·       Help maintain and amend accordingly the dynamic pricing modules for your property portfolio to ensure effective yield management

·       Ability to assist properties that aren’t within your normal portfolio

·       Ensuring all rates are loaded and inventory maintenance is correct

·       Assist with the management and distribution of rates through various channels and systems e.g. TravelClick, OTA Extranets, SynXis, Property Management Systems

·       Ensure properties have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

·       Daily knowledge of all sales and marketing activity to ensure effective yield management is in place to achieve/exceed budgets, forecasts and prior year results

·       Ensure consistency of resort content on OTA extranets and resort websites

·       Work collaboratively with partners to achieve a greater distribution through OTA’s

and other online channels and 3rd party websites

·       Work collaboratively with sales and marketing to drive business through multiple channels including but not limited to direct websites, corporate, government, airline

·       Help monitor/enhance hotel yield management on 3rd party websites e.g. Booking.com, Expedia, Agoda etc.

·       Monitor and analyze the competition daily through shop reports to identify selling strategies and market trends and amend pricing accordingly

·       Analyze local events and activities and project the effect of opportunities they create

·       Accurate preparation, analysis and distribution of daily, weekly and monthly revenue reports

·       Communicate strategies and procedures to other departments as required

·       Conduct weekly revenue management meetings for your property portfolio

·       Assist in preparing short and long term forecasts

·       Must be knowledgeable of all rates, room types and product

·       Ensure confidentiality of property rates, contracts and client information during and post employment

·       Attend relevant training as required in relation to the role

·       Carry out other tasks as may reasonably be requested by the Director of Revenue & Distribution APAC

·       Confidence and leadership in role to put forward new initiatives and strategies that will improve on each hotels performance

·       Report any unsafe practices, incidents or accidents on the appropriate forms to the OH&S Consultant immediately

·       Display innovation through inspiring, creating and improving processes and products.

·       Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

·       Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

·       Ability to effectively carry out the above duties and make sound decisions in the best interest of the property with minimal assistance

·       Ability to determine areas within the business that can be improved upon in order to achieve effective yield

KEY POSITION CRITERIA:

·       Ability to work with other divisions & managers within the company

·       Ability to effectively communicate both verbally & in writing

·       Exceptional attention to detail

·       An understanding of the Hospitality and Property Industries (preferred Hotel experience)

·       Advanced skills in Microsoft Word, Excel and PowerPoint.

·       Excellent time management, organization & presentation skills

·       Ability to work autonomously

·       A Team player, willing to be flexible in tasks and hours worked as the role and deadlines require.

·       Ability to occasionally adjust hours to accommodate meetings held in various locations including but not limited to Australia, New Zealand, Singapore, Japan and USA

·       Ability to work full time based out of our Bali or Jakarta office

·       Ability to oversee and support a Revenue Team located within the same office

·       Ability to travel for business related trips where appliable

Watkinson (Thailand) Co., Ltd.

Job Description

Work hours: 9 am - 10.30 pm (shift) (2 hours break / 1 day off in a week)

Work Location: The Empire Tower, Sathorn

Available: 1-2 position

Responsibilities:

- Control and maintain the quality of food, ensuring taste, presentation, and cleanliness before serving

- Assist Executive Chef to manage kitchen team

- Assist to control inventory and raw materials, verify incoming goods for quality, and coordinate with procurement or suppliers

- Assist to collaborate with restaurant management, service team, and owners

- Assist to collaborate with special events such as banquets and festivals

Qualifications: 

- 3 Years work experience in Japanese Yakiniku / French / Italian

- Expertise in each part of beef

- Able to communicate in English or Thai

- High Responsibility

- Be a ble to work under pressure

Employee's Benefits:

- Base Salary (as negotiate)

- OT

- Service Charge

- Tips

- Social Security

- Lunch

- Uniform

- Traveling allowance for company's business trip

- 6 days annual leave per year

- 6 days personal leave per year

- 30 days sick leave per year

- 17 public holiday (refer to the company's calendar; OT or compensational leave will be selected by employees)

Apply Now 

Email: hr•@watkinson.co.th 

Tel: 09•-•••-•514 

Black Sheep Restaurants Limited

Job Description

ROLE:

The Restaurant Manager must demonstrate a passion for food, wine and guest service as well as a strong work ethic, leadership skills and a solution-orientated mentality. Leading from the front, the Restaurant Manager is responsible to oversee all daily operations, drive revenue, champion Black Sheep Restaurants SOPs and ensure the smooth running of every service. The Restaurant Manager understands that we are here to give our guests the experience they desire and is committed to creating a nurturing and supportive work environment for our team members.

RESPONSIBILITIES:

• Manage operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.

• Lead from the front for every service, telling our story and delivering memorable guest experience and world-class service.

• Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.

• Lead instructive and motivational daily team briefings.

• Devise monthly training calendar, host daily/ weekly training and ensure team members attend scheduled group-wide training.

• Champion team retention and development initiatives to help grow the next generation of hospitality leaders.

• Identify recruitment needs, host trials and follow Black Sheep Restaurants hiring protocols.

• Champion onboarding, developing individual induction plans and provide full support and guidance for new team members.

• Host regular team catch-ups, one-on-ones and lead annual team appraisals to assess and manage both individual and team performance on an ongoing basis.

• Implement Black Sheep Restaurants guidelines by developing training plans, checklists and instructing the team.

• Review operations, proactively problem solve and seek out opportunities for continuous improvement.

• Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.

• Lead bi-monthly and weekly inventory counts and take ownership of cost control, ensuring spending falls in line with budgets. 

• Learn, champion, implement and train others in best practices for Guest Experience, GO, Wine, Beverage, Inventory, Revel and Cash Handling.

• Drive revenue at every opportunity whilst managing and keeping costs in line.

• Embrace new events and initiatives, overseeing and managing related operations to make a success.

• Oversee daily opening and closing duties including End of Day practices and reporting from both Revel and SevenRooms.

• Meet regularly and report to General Manager, Operations Managers, Directors, Founders.

• Present at weekly operations meetings, including producing finances, proposing Champions, reporting maintenance needs etc.

• Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.

• Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE:

• Strong career progression with previous experience in a restaurant management role.

• In-depth knowledge of service, hospitality, food and beverage.

• Experience with team training and development and leading large teams.

• Excellent business acumen, understanding of cost control, ability to drive sales through service and entrepreneurial mindset. 

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.

• You have big hopes, big dreams and big aspirations.

• You are uncompromising in your pursuit of excellence.

• You choose optimism and to play with joy.

• You understand that risks are opportunities, and you are not afraid to take them.

• You operate with integrity, choosing to do the right thing, not the easy thing, every step of the way.

Benefits:

• Dental insurance

• Employee discount

• Maternity leave

• Meal provided

• Medical Insurance

• Opportunities for promotion

• Professional development

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities

• Supervise team members of all sections in Front Office to maintain smooth operation

• Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction

• Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies

• Be attentive to hotel security and safety requirements at all time

• Maintain good liaison with different departments to ensure uninterrupted communication

Requirements

• Tertiary education in Hospitality Management or related disciplines

• Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)

• Able to work independently and attend shift duties including overnight

• Well-versed in spoken and written English and Chinese

• Solid knowledge in computer skills, i.e. Microsoft Word, Excel and PowerPoint

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

Brotzeit Pte Ltd

Brotzeit is a home-grown brand conceived in 2006 to introduce authentic German cuisine accompanied by world-famous quality German beer in a contemporary setting. Brotzeit is focused on achieving sustainable business growth and regional expansion by working in partnership with strategic area developers.

Job Description

This role is a rank-and-file position, providing excellent Customer Service standards to guests at Brotzeit® Restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service by embracing the 8-Steps of Excellence as per QSC standards.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.

• Ensure that food hygiene and safety standards are maintained and complied.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service

• Possess good command of English

• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields

• Friendly, cheerful and able to work under pressure and in a high-volume environment

• Great team player and customer service oriented

• Possess strong initiative and integrity

Benefits

• AWS & sign-up bonus of $700

• 5-day work week, 44 hours

• Staff discount of 25% and staff meal provision

• Outpatient medical consultation benefit

• Clear and rapid career progression

• Supportive leaders, managers and great colleagues

• Birthday gift

• Sponsored BFHC (Basic food hygiene certificate)

• Work-life balance (Flexi-22 hours scheme available)

We regret that only shortlisted candidates will be notified.

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

Job Summary 

The Assistant Reservation / Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Assist in the management of the Club's reservation systems and online booking platforms, ensuring accurate and timely processing of reservations.

• Monitor daily reservation levels and support efforts to optimise bookings and maximise participation in Club events and activities.

• Coordinate reservation information with relevant departments to ensure smooth operations and service delivery.

• Maintain accurate reservation records and ensure all booking procedures and standards are consistently followed.

• Manage, accept and confirm reservations while supporting table allocation and booking optimisation.

• Handle member and guest enquiries, special requests and reservation-related concerns in a professional and timely manner.

• Assist in resolving guest complaints and service recovery relating to reservations and bookings.

• Support the training, coaching and supervision of the Reservations team to ensure service standards and departmental objectives are achieved.

• Ensure reservation systems are maintained accurately, including guest profiles, booking details and table inventory.

• Prepare reservation reports and assist in analysing booking trends and demand patterns to support operational planning.

• Support the Manager in implementing departmental initiatives, policies and service improvements.

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

• Responding to guests needs and anticipating their unstated ones.

• Make our members feel welcome.

• Implementing plans to improve member’s satisfaction.

• Assisting with member and guest’s queries/disputes.

• Provide excellent customer service skill.

• Actively listen to and resolve complaints.

• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

• Monitor guest feedback and reviews to identify areas for improvement.

• Develop and implement strategies to improve overall member and guest satisfaction.

• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

• Expect and react promptly to member and guests' requirements and inquires.

• Any other job duties as assigned by the management.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in coordination with the security department.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree or Diploma in Hospitality Management or other relevant qualification

• Minimum 4 years’ related experience in a similar capacity

• Oral and written fluency in English. Fluency in another language is an advantage

• Commitment to work rotating shifts, weekends and public holidays.

• Well-groomed with excellent interpersonal and communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members

• Meticulous with strong attention to details with good follow-up

Holiday Inn Singapore Little India

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

JOB OVERVIEW

Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, take ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Promotes inter-hotel sales and in-house facilities.

• Checks billing instructions and monitors guest credit.

• Analyses and approves discounts and rebates.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

• Works with Superior and Finance Manager in the preparation and management of the Department’s budget.

PEOPLE:

• Reports directly to and communicates with the Front Office Manager/Director of Rooms on all pertinent matters affecting guest service and hotel operations.

• Provides functional assistance and direction to all departments.

• Cooperates, coordinates and communicates with other hotel departments as required.

• Supervises and directs Reception and Reservations personnel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Provides input for Front Office meetings.

• Works with Superior and Human Resources on manpower planning and management needs

GUEST EXPERIENCE:

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.

• Responds to guest needs and resolves related problems.

• Supports and assists Front Office personnel and all departments at peak periods.

• Ensures VIPs and priority club guests receive special attention.

• Inspects front of house and back of house regularly for cleanliness.

• Assists Guest Relations in greeting, rooming, and sending off VIP guests.

RESPONSIBLE BUSINESS:

• Takes action with the Property Management Systems (PMS) in emergency situation.

• Fully conversant with all hotel emergency procedures.

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

ACCOUNTABILITY

This position is responsible for providing supportive functional assistance to all departments; interacting with guests and members of the community and coordinating with all departments in the hotel. This is done under the general guidance of the Front Office Manager/Director of Rooms, and within the limits of Inter-Continental Hotels Group’s policies, procedures and local hotel policies and procedures. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 2 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham

Job Description

-  To supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. To monitor the junior staff’s conduct and job performance and to ensure all staff project a positive corporate image to guests.

- To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.

-  To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room. To ensure that General Manager, Secretary, Sales and other relevant Departments are informed of the VIPs. To meet and escort the VIPs to their rooms.

-To check Log Book for messages and follow up actions before commencement of shift.  To ensure keys in custody are issued only to authorized personnel. To write correspondence to clarify enquiries and complaints and ascertain reservations. To check housekeeping discrepancy report, report any variance and take corrective actions.

-To handle matters concerning guest’s undesirable conduct in rooms / public areas, or undesirable persons loitering around lobby area, together with Security Department. To direct guests to the Security department for incidents reports, investigations, thefts, or any offences.

-To maintain cash float amount in accordance with expected occupancy. To authorize rate and room changes, paid outs, cash advances, acceptance of cheques in accordance to procedures and credit policies.

- To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training.

- To conduct spot checks on the outlets in the absence of Outlet Manager.

-To monitor room inventory closely to maximize revenue and occupancy from group allotments.

-To be responsible for the evacuation of staff and guests during a fire in the absence of the Fire & Safety Manager.

-Any other suitable tasks as and when assigned by Senior Guest Services Manager and Front Office Manager.

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect from you?

Under the guidance of the Director of Housekeeping or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants, house porters and linen porters to ensure clean, orderly, attractive and well-maintained guest rooms, corridors, fire exits, stairways, service areas on assigned floors/areas and uniform conveyor system.

Responsible for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the hotel’s interest and as your direct manager’s representative in their absence.

How your day looks like:

• Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.

• Assign special duties to Room Attendants and House Porters on assigned floors.

• Check the computer system throughout the day for an update of room status.

• Check and return an allocated number of guest rooms to the standard required by the hotel.

• Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over.

• Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms.

• Ensure soft furnishings and décor of rooms are maintained to standard.

• Oversee implementation of deep cleaning and replacement.

• Check on a daily basis the arrivals, departures and VIP lists.

• Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished.

• Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis.

• Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required.

• Ensure all public area and back of house areas are clean.

• Assist in stock taking of Housekeeping items when necessary.

• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability.

• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.

• Create and implement green policies and procedures to reduce waste and energy consumption.

• Report immediately any valuable lost property to security and to log packages and all other lost property.

• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.

• Assist fellow employees to perform similar or related jobs as and when necessary.

• Carry out any projects and assignments as directed by the Director of Housekeeping

• Preparation and completion of timesheets, roster, holiday schedules, in line with business needs, as and when required

• Preparation and completion of Purchase Orders as and when required

• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

KANT KAW YEIK PTE. LTD.

Job Description

Join Our Team – Supervisor at Avenue'J Café

Job Summary

Lead and manage daily café operations to deliver exceptional customer service and operational excellence. Motivate and train team members while supporting management to achieve sales and service goals.

Responsibilities

• Oversee daily café operations to maintain high service standards and smooth workflow
• Lead, train, and motivate team members to enhance performance and teamwork
• Deliver excellent customer service to ensure guest satisfaction and positive experiences
• Monitor cleanliness, food quality, and inventory levels to uphold café standards
• Address customer feedback and resolve operational issues professionally and promptly
• Collaborate with management to support and achieve sales and operational targets

Preferred competencies and qualifications

• Minimum 2 years of experience in the F&B industry, preferably in a supervisory role
• Ability to work effectively in a fast-paced environment with a positive attitude
• Willingness to work on weekends and public holidays
• Passion for hospitality and fostering a collaborative team environment
• Strong leadership and communication skills

Other Information

• 📧 Email us: ave••••••@gmail.com
• 📱 WhatsApp: +65 •••• •500

Marriott International

Job Description

Hotel Royal Ltd

Hotel Royal Limited was incorporated in 1968 and was subsequently listed in Singapore in the same year to conduct business as a hotelier. Hotel Royal not only houses 357 exquisitely-designed and spacious rooms, but is also situated close to the shopping paradise of Orchard Road. Being located right at the heart of Singapore allows our valued guests to travel with ease to almost every part of Singapore.

Job Description

Job Summary

The Hotel Manager leads the hotel’s strategic direction and operations to drive business growth, operational excellence, guest satisfaction, and compliance with regulatory and company standards.

Responsibilities

• Lead the development and execution of the hotel’s business and operational strategies aligned with company goals to achieve sustainable growth
• Set clear performance objectives and ensure departmental plans effectively support overall business priorities
• Drive continuous improvement and innovation initiatives to enhance service excellence and operational efficiency
• Lead business planning, budgeting, and performance reviews to inform key management decisions
• Oversee financial performance by managing revenue, profitability, cost control, and productivity to maximize market competitiveness
• Collaborate with teams to optimize occupancy rates, average room rates, and revenue opportunities
• Analyze business results and implement targeted strategies to improve financial and operational outcomes
• Identify and pursue opportunities for business growth, operational efficiency, and asset enhancement
• Provide leadership and direction to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security
• Ensure efficient hotel operations that consistently deliver high service and quality standards
• Foster effective collaboration among departments to meet business and guest experience goals
• Maintain property, facilities, and assets to high standards of upkeep and safety
• Champion a guest-focused culture by promoting service excellence and adherence to brand standards
• Monitor guest satisfaction and reputation metrics, leading initiatives to improve service quality and resolve key guest issues
• Lead service recovery efforts to ensure timely and appropriate resolution of guest concerns
• Coach and develop department heads and key team members to build leadership capability and performance
• Cultivate a positive, accountable, and performance-driven work culture that supports talent development, succession planning, employee engagement, and retention
• Ensure effective manpower planning and leadership across all departments
• Ensure compliance with laws, licensing, health and safety standards, employment regulations, and company policies
• Lead risk management, emergency preparedness, workplace safety, security, and business continuity efforts
• Maintain proper governance, internal controls, reporting, and audit readiness across the hotel
• Represent the hotel professionally with guests, corporate clients, partners, vendors, authorities, and community stakeholders
• Maintain effective communication with the Country General Manager and corporate office regarding hotel performance, risks, and strategic matters
• Support sales, marketing, partnership, and brand-building initiatives as needed

Required competencies and certifications

• Diploma or Degree in Hospitality Management, Business Administration, or a related discipline
• Minimum 8 to 10 years of hotel experience, including senior leadership or department head roles
• Strong commercial, operational, financial, and people leadership capabilities
• Proven ability to lead multi-disciplinary teams and drive business performance
• Good understanding of hotel operations, guest experience, compliance, and asset management
• Excellent communication, decision-making, stakeholder management, and problem-solving skills
• High level of professionalism, integrity, accountability, and business judgment

READYFORCE MANPOWER SOLUTION PTE. LTD.

Job Description

Perform daily operations to ensure smooth and efficient running of the stall

⁠Carry out mise en place (ingredient preparation prior to service)

⁠Heat up and portion ingredients according to recipes and standards

⁠Prepare fresh salads and maintain quality, taste, and presentation

⁠Handle customer orders, process payments accurately, and provide efficient service

⁠Uphold cleanliness and hygiene standards of the stall in compliance with SFA regulations

⁠Wash dishes, utensils, and kitchen equipment, ensuring proper sanitization

Perform stewarding duties including cleaning, organizing, and waste disposal

⁠Assist in maintaining stock levels and replenishing ingredients when required

⁠Responsible for opening and closing procedures

⁠Support with menu preparation, supplier coordination as well as operating the POS and online ordering systems.⁠ ⁠Support the team in maintaining overall cleanliness and safety of the workplace

Holywell Hill Limited

Job Description

We are looking for an ambitious and experienced chef to lead our kitchen team and design our new destination food program from the ground up.

What we’re looking for:

• A Creative Partner: Someone with the vision to craft a menu that complements our signature cocktail program.

• Proven Experience: A background in high-end dining, with the ability to manage staff and maintain top-tier kitchen operations.

• Experience-Minded: You don’t just cook—you create experiences that make guests travel across the city just to dine with us.

KNA MANPOWER CONSULTANTS PTE. LTD.

Job Description

The Restaurant General Manager is responsible for leading all aspects of restaurant operations including people, performance, guest experience, and profitability while ensuring high standards of food quality, service, and cleanliness.

The ideal candidate is a strategic thinker, inspiring leader, hands-on operator, and tireless champion of guest satisfaction and team development.

LEADERSHIP & STAFF DEVELOPMENT

o Recruit, hire, and train staff members for all positions in restaurant

o Lead and motivate, restaurant staff.

o Ensure compliance with all company policies, procedures, and safety standards.

o Foster a positive work culture, spread joy, and maintain high morale among staff.

o Promptly resolve conflicts and handle employee relations issues as they arise.

o Provide regular coaching, feedback, and recognition to grow team members and ensure operational excellence.

o Conduct performance evaluations, manage promotions, corrective actions, and succession planning.

o Foster a team-oriented environment with open communication, accountability, and high morale.

o Lead by example to model and always promote company core values and brand standards.

DAILY OPERATIONS MANAGEMENT

o Oversee daily operations, ensuring efficient and smooth functioning.

o Monitor daily and weekly inventory, order supplies, and maintain food cost controls.

o Maintain high standards of food quality and presentation.

o Ensure that health, safety, and sanitation regulations are consistently followed.

o Complete weekly schedules.

o Handle customer complaints and feedback promptly and professionally.

o Complete customer satisfaction walks during peak and non-peak hours, resolving guest and team issues quickly.

o Ensure the restaurant is always guest-ready — clean, well-stocked, and properly staffed.

FINANCIAL MANAGEMENT

o Manage the restaurant's P&L, budget, and key performance metrics including staff, operational costs, and performance trends.

o Monitor financial performance and work toward meeting or exceeding revenue targets.

o Oversee cash handling and deposits, processing transactions, and maintaining accurate financial records.

o Develop and execute action plans to improve sales, profitability, and operational efficiency.

o Monitor inventory, ordering, and waste control practices to maintain cost-effective operations.

GUEST EXPERIENCE

o Ensure high levels of customer satisfaction through excellent service and quality control.

o Address and resolve guest complaints, concerns, or special requests with urgency, empathy and professionalism.

o Cultivate and maintain a welcoming atmosphere to encourage repeat business.

o Implement systems and training to continuously improve hospitality and satisfaction scores.

o Stay updated with industry trends to continuously improve service standards.

MARKETING & COMMUNITY ENGAGEMENT

o Implement marketing strategies to promote the restaurant within the local community.

o Build and maintain relationships with customers, vendors, and the community.

o Participate in local or regional events to increase brand visibility and grow the customer base.

COMPLIANCE & ADMINISTRATION

o Ensure compliance with all local regulations, including health and safety laws.

o Conduct regular audits of restaurant operations to ensure compliance and efficiency.

LE CLOS PTE. LTD.

Job Description

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Brief Summary:
Join our dynamic team as a Duty Manager, where you'll lead the way in delivering outstanding customer experiences while ensuring operational excellence. This role requires a proactive leader to oversee daily operations, foster guest satisfaction, and manage critical situations.

Responsibilities:

• Champion exceptional guest experiences by proactively addressing and anticipating customers’ needs.

• Maintain a strong presence at the Front-of-House, actively engaging with organizers and visitors to gather feedback and drive continuous service improvement.

• Lead all event-related operational activities to seamless execution while safeguarding service excellence and safety compliance.

• Conduct comprehensive briefings for staff and suppliers, ensuring clear communication and effective manpower deployment for each shift.
  -Direct response efforts during emergencies, ensuring calm, coordinated, and decisive actions are taken.

• Perform regular quality inspections of facilities and services, initiating prompt corrective actions when necessary.

• Maintain detailed shift logs and incident reports for effective cross-departmental follow-up.

• Contribute to planning and process improvements to elevate overall efficiency and service standards.

Requirements:

• Diploma / Degree in any discipline.

• Proven experience in successfully leading teams.

• Strong written and verbal communication skills.

• High level of fitness for extensive walking and climbing stairs during shifts.

• Resilient, proactive, and able to work independently with minimal supervision.

• Ability to prioritize and organize tasks in real-time.

• A collaborative team player with strong interpersonal skills.

• Experienced in effective resource planning and team deployment for success.

• Capacity to make quick, informed decisions while working under pressure.

• Comfortable with technology and paperless processes.

• Availability for midnight shifts, weekends, and public holidays.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Brief Summary:
Join a dynamic restaurant team where you will play a pivotal role in managing smooth daily operations and enhancing customer satisfaction. This position offers an opportunity to lead a talented team while implementing best practices for operational excellence.

Responsibilities:

• Oversee day-to-day restaurant operations to deliver exceptional service and customer satisfaction.

• Manage operational costs and identify opportunities for efficiency and waste reduction.

• Lead and develop the team through guidance, training, and performance feedback.

• Conduct team briefings to ensure high standards of operational excellence and a superior customer experience.

• Maintain accurate records of team attendance, schedules, and overtime details.

• Implement and uphold best practices and standard operating procedures (SOPs) to ensure quality and efficiency.

• Monitor product quality and build strong relationships with suppliers and vendors.

• Generate financial and operational performance reports to facilitate business analysis and planning.

• Assist in the preparation of budgets and business initiatives.

• Collaborate with marketing and communications teams to enhance customer engagement and brand visibility.

• Ensure regular compliance with health, safety, and sanitation regulations.

• Undertake additional duties as assigned to contribute to the restaurant's overall success.

Requirements:

• Diploma, degree, or professional certification in Restaurant Management, Hospitality, or a related field.

• Minimum of 8 years of relevant experience in the food and beverage industry, including prior supervisory or managerial roles.

• Strong leadership abilities with effective team management and interpersonal skills.

• Experience in fine-dining or upscale dining establishments is an advantage.

• Knowledge of food and beverage service standards.

• Flexibility to work varied hours, including shifts, weekends, and public holidays.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Location: Central Region

• Excellent Welfare and Benefit + Career advancement

• Working hours: 5 Days (Rotating Shift)

Responsibilities:

• Welcome and assist members with enquiries and daily needs

• Promote programs, activities, and club services

• Share information on products, promotions, and events

• Support daily operations and member engagement activities

• Ensure a positive and enjoyable customer experience

Requirements:

• Good communication and interpersonal skills

• Friendly attitude with willingness to learn

• Team player with customer-oriented mindset

• Customer service experience is an advantage

• Able to work shifts, weekends, and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

LE CLOS PTE. LTD.

Job Description

Job Overview:

Le Clos is seeking an experienced and passionate FOH Supervisor to lead and elevate daily service operations. You will oversee floor service, support team training, ensure guest experiences, and uphold Le Clos standards of excellence in hospitality and wine service.

• Lead FOH operations during service hours, ensuring smooth and efficient flow
• Maintain a high level of guest satisfaction through attentive, refined service
• Support recruitment, onboarding, and training of service staff
• Manage floor team rosters, punctuality, and grooming standards
• Uphold SOPs for service, wine presentation, food delivery, and guest interaction
• Handle guest feedback and resolve service issues promptly and professionally
• Collaborate with kitchen, bar, and retail teams for seamless communication
• Support inventory checks, wine list updates, and POS accuracy
• Ensure compliance with hygiene, safety, and licensing regulations

• Excellent leadership and interpersonal skills
• Ability to multitask and remain composed during peak service hours
• Detail-oriented with high standards for cleanliness and service
• Flexible with schedules, including weekends, evenings, and public holidays

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Meet, greet and lead guests to their seats.
• Take customer orders and deliver food and beverages.
• Clear and remove soiled dishes.
• Present bills to customer and collect payment from the customer.
• Arrange table settings and maintain a tidy dining area.
• Collect food and beverage supply requisition, ensure that the stock collected is per requisition.
• Respond promptly to customer inquiries.
• Assist in kitchen activites
• Undertake any other duties as requested by the Manager.