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Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant New York Steakhouse Manager25119197

23-Jul-2025
JW Marriott | 56652 - Bangkok
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

SHE - Assistant Manager (TU Ingredients)

23-Jul-2025
THAI UNION GROUP PCL. | 56627 - Mueang Samut Sakhon, Samut Sakhon
This job post is more than 31 days old and may no longer be valid.

THAI UNION GROUP PCL.


Job Description

Thai Union Group Public Company Limited

Position: Assistant Section Manager, SHE

Responsibilities:

  • Enforce Thai Union's Safety, Occupational Health, and Environment (SHE) policies and standards, including those related to the SHE program.

  • Perform assigned SHE duties, roles, and responsibilities, and act as a role model by participating in the SHE program.

  • Identify and collaboratively assess SHE risks related to activities, products, and business operations. Evaluate risk assessment results, define and implement risk management plans/control measures, and review and update SHE risk assessments at least annually or when changes occur.

  • Identify SHE hazards and risks associated with major and minor changes, including considering relevant legal requirements. Develop control measures to mitigate identified SHE hazards and risks.

  • Review, approve, and monitor the progress of SHE-related document changes and control potential risks during operations.

  • Define processes and activities that impact SHE and establish processes for recording and managing internal and external SHE complaints.

  • Identify and communicate SHE training needs for all positions, including contractors and new/temporary employees.

  • Report incidents such as spills, permit violations, injuries, property damage, etc., in a timely manner. Conduct investigations to analyze and identify root causes, develop and implement preventive and corrective measures until completion, report to management, and develop programs to reduce incident frequency, such as sharing lessons learned.

  • Identify potential emergency situations and accidents to develop emergency response plans and conduct emergency response drills.

Qualifications:

  • Bachelor's degree in Occupational Health, Safety, and Environment.

  • At least 5 years of work experience in occupational health, safety, and environment in a business establishment.

  • Possession of a professional Safety Officer license.

  • Possession of knowledge and skills in monitoring and communicating with relevant parties to ensure the company's operations comply with applicable SHE laws, regulations, policies, procedures, and practices.

  • Safety certifications (confined space, hot work, work at height).

  • Experience in project management and implementation.

Benefits:

  • Annual Bonus / Special Bonus

  • Provident Fund

  • Diligence Allowance

  • Annual Health Check-up

  • Life and Health Insurance

  • Medical Expenses

  • Various Financial Assistance (as per company policy)

  • Gratuity (Retirement)

  • Company Uniform

  • Dormitory

  • Skill Development Training

  • Sports Center

  • Annual Company Trip / Various Recreational Activities

Working Hours: Monday – Saturday

Hotel Manager

23-Jul-2025
Accor Asia Corporate Offices | 56631 - Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description


To lead Tribe Phuket Patong as a dynamic, design-led lifestyle hotel. This role demands a commercially savvy, stylish, and hands-on leader who can drive performance, build strong teams, ensure seamless operations, and deliver an unforgettable guest experience that reflects the brand’s identity.

Key Responsibilities (Summary)

  • Brand Leadership: Ensure the hotel reflects the brand in every detail, from design to service.

  • Commercial & Revenue Management: Oversee budgeting, forecasting, pricing, and yield strategies to maximize profit.

  • Team Leadership: Recruit, develop, and motivate a high-performing team aligned with the brand's energy and values.

  • Operations Excellence: Manage daily operations across all departments, ensuring efficiency, compliance, and high standards.

  • Guest Experience: Drive personalized, exceptional service that delivers memorable guest interactions.

  • Stakeholder Collaboration: Engage with owners and partners on performance, updates, and strategic decisions.

  • Digital & Marketing: Oversee online presence, digital strategy, and align marketing with revenue goals.

  • Quality & Service: Lead improvement initiatives, monitor guest feedback, and ensure brand consistency.

  • F&B & Rooms: Maintain standards and performance in all F&B and Rooms Division operations.

  • Safety & Crisis Management: Enforce safety protocols and readiness for emergencies.

  • Leadership Culture: Lead by example, communicate effectively, nurture talent, and instill discipline.


Qualifications


  • •Experience in senior management overseeing operations

    •Strong organization and leadership skills.

    •Excellent interpersonal and communication skills.

    •Effective management style, hands-on and approachable.

    •Bottom-line oriented with emphasis on quality guest-service and team-building

    •Understand and adaptive to market trends and needs of a challenging and exciting environment.

    •Ability to implement innovation is required.


Additional Information


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Assistant Loss Prevention Manager25118053

23-Jul-2025
Marriott International | 56644 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Head of Hotel Operations – (Budget Hotel)

19-Jul-2025
Big C Supercenter Public Company Limited | 56600 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Big C Supercenter Public Company Limited


Job Description

Job Responsibilities:

  1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

  2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

  3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

  4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

  5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

  6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

  7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

  8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

  9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

  1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

  2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

  3. Proven experience managing multi-site hotel operations and leading large teams.

  4. Strong leadership, problem-solving, and strategic planning skills.

  5. Deep understanding of both front-of-house and back-of-house hotel functions.

  6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

  7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

  8. Good command of English (both written and spoken).

Hotel Manager

18-Jul-2025
SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD. | 56588 - Pathum Thani
This job post is more than 31 days old and may no longer be valid.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.


Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

  • Monitor staff performance, ensuring the hotel is running well and guests are happy
  • Coordinate front-office and back-office activities and resolve any problems
  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

 

Hotel Manager Responsibilities:

  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Collecting payments and maintaining records of budgets, funds, and expenses.
  • Welcoming and registering guests once they arrive.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

  • Bachelor’s degree in hospitality, business administration, or a relevant field.
  • A minimum of 5 years experience in hotel management or a similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

 

Executive (Case Manager)

15-Jul-2025
PFP LEGACY CONSULTANCY CO., LTD | 56538 - Bangkok
This job post is more than 31 days old and may no longer be valid.

PFP LEGACY CONSULTANCY CO., LTD


Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

Hotel manager

15-Jul-2025
APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD. | 56541 - Bangkok
This job post is more than 31 days old and may no longer be valid.

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.


Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

  • Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

  • Ensure smooth daily operations and address any issues or guest complaints promptly

  • Maintain high standards of customer service and hospitality

2. Staff Management

  • Recruit, train, and supervise staff

  • Conduct performance reviews and manage staff scheduling

  • Foster a positive work environment and promote teamwork

3. Financial Oversight

  • Manage budgets, forecast revenue, and control costs

  • Prepare financial reports and monitor hotel profitability

  • Ensure proper cash handling and audit procedures

4. Guest Services

  • Monitor guest satisfaction and manage feedback effectively

  • Ensure the hotel maintains a high level of cleanliness, safety, and service quality

  • Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

  • Collaborate with the sales and marketing team to increase occupancy and revenue

  • Promote special offers and events

  • Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

  • Ensure compliance with local laws, health and safety standards, and licensing requirements

  • Implement emergency procedures and training


Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field

  • 3–5 years of experience in hotel management or similar leadership role

  • Strong leadership, problem-solving, and communication skills

  • Excellent organizational and time-management abilities

  • Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)


Preferred Skills:

  • Multilingual abilities

  • Knowledge of local tourism trends

  • Background in luxury or boutique hospitality (if relevant)

General Manager, Thailand

11-Jul-2025
GlobalTix (Thailand) Co.,Ltd. | 56738 - Bangkok
This job post is more than 31 days old and may no longer be valid.

GlobalTix (Thailand) Co.,Ltd.


Job Description

We have an exciting opportunity for a General Manager to head up our team in the Bangkok office. He/She will be responsible for building the GlobalTix business in Thailand by cultivating, maintaining and growing market share in a challenging and competitive environment.

The GM will lead a team of eight and carry the key responsibilities below:

Overall Role

  • Provide strategic leadership and oversight for all aspects of the business

  • Drive revenue growth, profitability, and market share through innovative strategies, strong supplier relationships, and exceptional customer experience

  • Build and lead high-performing teams, fostering a collaborative and customer-centric culture.

                                                          

Key Responsibilities:

  • Manage the Sales and Business Development team to achieve targets

  • Establish strong working relationships with suppliers and agents

  • Lead global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets

  • Oversee operations team to deliver superior customer experience

  • Coordinate with Singapore Head Office and other regional offices to deliver cross border synergies

Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.

  • Excellent verbal and written communication skills in English

  • At least 5 Years of working experience in the related field is required for this position.

  • Experience in contracting with Attraction Owners and Suppliers.

  • Ability to build strong relationship with key accounts, sales driven.

  • Excellent communication and negotiation skills

  • Ability to multitask, work under pressure and proactively identify and close sales.

General Manager (Hotel)

8-Jul-2025
Private Advertiser | 56621 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

  • Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

  • Develop and implement effective operational strategies to maximise profitability and efficiency

  • Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

  • Ensure high standards of service delivery and guest satisfaction across all touchpoints

  • Monitor and analyse key performance metrics to identify areas for improvement

  • Manage budgets and financial reporting to drive strategic decision-making

  • Foster a positive and collaborative work culture, promoting staff development and engagement

  • Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

  • Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

  • Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

  • Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

  • Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

  • Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

  • Degree-level qualification in Hospitality Management or a related field

  • Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

General Manager

7-Jul-2025
ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED | 56457 - Bangkok
This job post is more than 31 days old and may no longer be valid.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED


Job Description


Responsibilities:

  • Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

  • Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

  • Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

  • Develop and align KPIs for branches and team members with the company’s strategic goals.

  • Supervise overall operations of individual spa branches.

  • Ensure service quality provided by therapists and front-line staff.

  • Manage staff scheduling, inventory control, and sales performance at branch level.

  • Address customer feedback and handle on-site issues or emergencies as they arise.

  • Report branch performance to the Operations Director.

  • Oversee and provide guidance to Operation Managers / General Managers at each branch.

General Manager

7-Jul-2025
Four Seasons Hotel Hong Kong | 56469 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Hong Kong


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About the role:

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government.

This role is on the Planning Committee level, reporting to the Regional Vice President.

What you will do:

General

  • Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

  • Prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

  • Keep the supervising Regional Vice President informed about the condition of the hotel and all-important factors influencing its operation.

  • Provide day to day operational leadership to elevate employee experience

  • Proven leader able to inspire, motivate and drive excellence in service levels

Leadership

  • Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.

  • Maintain a strong relationship with the owner and demonstrate exceptional management skills by employing a balanced approach while safeguarding the interests of the Four Seasons

  • Conduct oneself in an ethical and exemplary manner which encourages like manner or conduct.

  • Represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.

  • Respond properly in any hotel emergency or safety situation.

People

  • Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

  • Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

  • Charismatic & inspiring leadership and communication skills with an advanced ability to inspire, convince, persuade & influence

  • Ability to attract and retain local talent in a challenging environment & support their development and growth

  • A strong character with presence to lead a high performing team in a challenging market environment

  • Ability to naturally connect & warmly interact with guests and local community

  • Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals

  • Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement

Product

  • Lead the senior and mid-management teams in the drive for improvements in LQA/Qualtrics and Four Seasons standard

  • Outcome focused on guest experience and has a track record of delivering at a superior level

  • Possesses an eye for details, is a passionate product driver, and takes an innovative approach in the continuous evolution of the product

Marketing And Sales Responsibilities

  • The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

  • Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.

Profit

  • Strong business acumen and analytical skills, with a keen eye for revenue generation, cost optimization, labor management, and flow-through

  • Able to link day-to-day activities to longer-term business plans, goals and objectives

  • Proven ability to manage costs and deliver bottom line

  • A decision maker with the ability to manage amid uncertainty and set a clear strategic direction

  • Pro-actively suggests and implements revenue-enhancing initiatives, coupled with excellent labor and expense management practices

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Dry Cleaning for Business Attire

  • Birthday Leave

  • Complimentary Employee Meals

RAVE Optimisation Manager

7-Jul-2025
Cathay Pacific Airways Ltd | 56474 - Tung Chung, Islands District
This job post is more than 31 days old and may no longer be valid.

Cathay Pacific Airways Ltd


Job Description

Reports to: Crew Optimisation Manager

Department: Operations Planning (OPN)

Operations Planning Team (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

You will also be responsible for developing strategies to enhance Cathay's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

  • Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

  • Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

  • Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs

  • Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies

  • Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity

  • Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

  • Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

Requirements

  • Degree holder in the discipline of mathematics, technology or a related area preferred

  • Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

  • Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

  • Ability to present complex information in a simple and easily understandable way

  • Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points

  • Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

  • Strong software development skills, especially in Python and Jeppesen Rave.

  • Strong numerical, analytical and planning skills; good computing and statistical ability

  • Project management skills and usage of PM tools (such as JIRA)

  • Ability to work under pressure and work well in a team environment

Application Deadline: 21 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Regional Manager for Scoozi Pizza

5-Jul-2025
Destination Hospitality Management | 56456 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

  • Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

  • Ensure operational excellence, consistent quality, and outstanding customer service.

  • Drive sales performance and profitability, ensuring all stores meet or exceed targets.

  • Develop and implement strategic initiatives to optimize operations and expand market presence.

  • Train, mentor, and develop Store Managers and their teams.

  • Monitor and control food costs, labor costs, and other key financial metrics.

  • Ensure compliance with company policies, food safety, and hygiene standards.

  • Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

  • Play a key role in new store openings and operational setup.

Qualifications

  • Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

  • Strong leadership, coaching, and people management skills.

  • Proven ability to drive sales, control costs, and improve operational performance.

  • Solid understanding of P&L management and budget control.

  • Experience in SOP development, food safety, and quality assurance.

  • Hands-on, proactive, and results-driven approach.

  • Thai nationality, with good command of English.

  • Willing to travel regularly to store locations.

Resort Manager

5-Jul-2025
ONYX Hospitality Group | 56464 - Kathu, Phuket
This job post is more than 31 days old and may no longer be valid.

ONYX Hospitality Group


Job Description

Description:

  • You will be responsible for:
    - Representing the company and its management towards other team members
  • guests
  • government officials
  • clients
  • business partners and all other third parties.
    - Implement
  • maintain and improve company standards
  • quality
  • services
  • image and policies.
    - Direct and collaborate with all operational and commercial heads of departments and respective teams
  • as to maximize the property’s overall functioning
  • services
  • facilities and profitability.
    - Ensure the property’s facilities
  • guest rooms
  • as well as public and front / heart of house areas are presentable and in accordance with brand standards. Personally conduct random inspections at all such areas where required or assigned by the General Manager.
    - Plan
  • execute and assure a smooth daily resort operation
  • while monitoring and pro-actively controlling operational efficiency.

Qualifications:


  • The successful candidate must possess the following attributes:
    - Minimum of 5-6 years experience in the Thai upscale resort hospitality market
    - Experience in similar roles in upscale or luxury hotel chains
  • Rooms and Operations experience is preferred
    - Bachelor degree in hotel industry related field (e.g. Hotel Management diploma)
    - Possess problem solving skills
  • with a passion for teamwork
  • services and driving guest satisfaction
    - Extensive knowledge of Opera and familiarity with systems like IDeaS (G2 and G3 Systems)
  • OTA Insight
  • PMS
  • etc.

Education:

Bachelor

Years of experience:

5-6 years

Number of positions:

1

Loss Prevention Manager25108787

4-Jul-2025
Marriott International | 56437 - Klaeng, Rayong
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

• Comply with applicable federal, state and local law and safety regulations.

• Follow proper key control guidelines in loss prevention and in the property.

• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follow Duty of Care process for the protection of guests and associates.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and associates.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Monitors all unusual activities in and around the property that would impair the well being of guests and associates.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Oversees and guides the efforts of the Accident Prevention Committee.

• Oversees first aid program for guests and associates.

• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

Leading Security/Loss Prevention Teams

• Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.

• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides an open door policy.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities

• Completes associate performance reviews in a timely manner.

• Enforces brand Standard Operating Procedures through documentation efforts.

• Train all associates on the four parts of OSHA.

• Train all new hires on loss prevention policies and procedures.

• Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security.

• Oversees all investigations for incidents related to both guests and associates.

• Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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