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Page 39 of 39 in Management Jobs in Singapore
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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Job Description - Restaurant and Banquet Manager
For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.
But will you fit this job like a Billie Jean glove? Read on to find out...
Day-to-day, you'll be...
- Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
- Training up your staff to deliver a high standard of friendly and personalized service to guests
- Managing daily F&B operations of the restaurant, bar and banqueting
- Soliciting guest feedback
- Using that feedback to help us improve our F&B operation
- Improving the Standard Operating Procedures (SOPs) for your areas of responsibility
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You love the business of Fine Dining within the context of a small boutique hotel.
- You have a strong and adventurous disposition.
- You love exploring new cultures.
- You love communicating with people, even if they have trouble understanding you.
- You truly love the sense of achievement in training up your team and making things happen with them.
- You are flexible and can change focus quickly.
- You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily and build a routine, motivate yourself and work independently.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
- Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
- Banqueting experience is highly desirable
- Previous experience living/working outside your home country, preferably in Asia.
- Good F&B business acumen.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Job Description - Front Office Manager
For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.Day-to-day, you'll be...
- Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
- Training up your staff to deliver a high standard of friendly and personalized service to guests
- Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
- Soliciting guest feedback and using it to constantly elevate our guest journey.
- Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You love the boutique hotel business and the intimacy of a small, high-end property.
- You have a strong and adventurous disposition and love exploring new cultures.
- You love communicating with people, even when there are language or cultural barriers.
- You find a sense of achievement in training up your team and making things happen with them.
- You are flexible and can change focus quickly.
- You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
- Previous experience in front office management in a luxury environment
- Previous experience living/working outside your home country, preferably in Asia.
- Strong administrative skills and business acumen.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a dynamic General Manager.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
Job Description - Assistant Hotel Accountant
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Key Responsibilities:
- Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
- Ensuring that the bookkeeping is done accurately.
- Assist with preparing the monthly Financial Package.
- Handling & monitoring the General Ledger Accounts.
- Daily auditing of all records pertaining to revenue of the hotel.
- Prepares daily income and statistics reports.
- Prepares relevant documents for incorporation in the monthly accounts.
- Perform any other duties as assigned by the hotel's management.
This challenging full time hands-on position is for you if you:
- 4-year bachelor's degree in Finance and Accounting or related major.
- Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
- 2 years work experience required.
- Good command of English language.
- Hotel accounting experience is a strong advantage.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily to foreign cultures.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Chief Engineer |
28-Apr-2025 |
| Accor Asia Corporate Offices | 53871 | - Singapore | |
Accor Asia Corporate Offices
Job Description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart , Join us and become a Heartist .
Job Description
Job Purpose
This position is responsible for ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.
Primary Responsibilities
Operation
- Conduct daily briefings and ensure that all pertinent information is well received by team members.
- Supervise and manage daily activities of the department.
- Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations.
- Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors.
- Supervise the maintenance and repair of the interior and exterior of buildings, hotel rooms and contents.
- Ensure the execution and achievement of the hotel's preventive maintenance program.
- Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions, etc.
- May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
- Monitor budget and control expenses within all areas of the department.
- Participate in the preparation of the annual departmental operating budget and financial planning.
Team Management
- Plan for future staffing needs.
- Interview, select and recruit team members.
- Identify and develop team members with potential. Mentor and train appropriate employees for upward growth.
- Conduct performance reviews with the team.
- Constantly monitor team members’ appearance, attitude and degree of professionalism.
- Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.
- Prepare payroll and gratuity reports.
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operational issues and provide a regular forum for department communication.
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Attend all briefings, meetings and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
• Bachelor’s degree in Engineering.
• Minimum 5 - 10 years of relevant experience in a similar capacity.
#J-18808-Ljbffr |
Colony Kitchen - Sous Chef (Modern Western Cuisine)25071302 |
28-Apr-2025 |
| The Ritz-Carlton Millenia Singapore | 53872 | - Singapore | |
The Ritz-Carlton Millenia Singapore
Job Description
JOB SUMMARY
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met
• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists Executive Chef with all kitchen operations and preparation.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and employees as necessary.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with all applicable laws and regulations.
• Follows proper handling and right temperature of all food products.
• Operates and maintains all department equipment and reports malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
Leading Kitchen Operations
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with job descriptions for each position.
• Recognizes success performance and produces desired results.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Trains employees in safety procedures.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Brings issues to the attention of the department manager and Human Resources as necessary.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Restaurant Manager |
28-Apr-2025 |
| AN XIN BUSINESS CONSULTANCY PTE. LTD. | 53873 | - Singapore | |
AN XIN BUSINESS CONSULTANCY PTE. LTD.
Job Description
Roles & Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
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General Manager |
28-Apr-2025 |
| XEVI PTE. LTD. | 53874 | - Singapore | |
XEVI PTE. LTD.
Job Description
Improve efficiency and increase profits while managing the overall operations of a company or division. Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business. Often report to higher-level managers or executives and supervise lower-level managers. Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
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Executive Chef |
28-Apr-2025 |
| Qtech Queueing System Pte Ltd | 53875 | - Singapore | |
Qtech Queueing System Pte Ltd
Job Description
Key Responsibilities
- Excellence in North Indian cuisine and baking & pastry, south Indian, Indian sweets.
- Designing delicious and attractive menus and continuously making improvements.
- Develop a relationship with regular customers.
- Follow food and safety regulations.
- Order food supplies for the kitchen.
- Ensure that customers are satisfied with food and service.
- Assist with marketing events.
- Create restaurant policies.
- Maintaining positive customer relationships, processing complaints, and responding to customer needs.
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Duty Manager |
28-Apr-2025 |
| Accor Asia Corporate Offices | 53904 | - Singapore | |
Accor Asia Corporate Offices
Job Description
Company Description
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.
The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
Job Description
- Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
- Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry.
- Coaching and training the Front Office team to improve or maintain the high service standards
- Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
- Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
- Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up.
- Ensure that each service shortfall guest profile is updated in PMS with accuracy and complete guest history to enhance our Return Guest program.
- Oversee ad-hoc projects and task such as Upselling, Loyalty Recruitment, Guest Experience and Stocks Inventory.
- Preparation of Front Office work schedules and submitting to Front Office Manager for approval on a timely manner.
- Prepare monthly reports for the Front Office Department and revise the key performance indicators together with the Housekeeping Department and the Reservations team.
- Monitor the upsell program. Encourage and motivate the team to achieve the daily / monthly target set by Front Office Manager. To counsel any under-performing associates, if necessary.
- Liaise daily with the Reservations team to ensure accuracy in room allocation as well as the maximization of yield.
- Work closely with Engineering to ensure that maintenance requests are followed up on and completed efficiently.
- Liaise with Housekeeping to ensure that room cleanliness standards are maintained. Checking of VIP rooms prior to arrivals to ensure amenities are accorded and rooms are of highest standards.
- Ensure that public areas are clean and well presented with regular monitoring.
- Welcoming of VIPs in the absence of Management.
- Supervise lobby services such as valet and bellmen duties, ensuring that guest arrivals and departures are as efficient as possible.
- Ensure that the night audits are conducted effectively and accurately.
- Ensure there is management support and presence visible at the Front Office and in the lobby during key periods throughout the day.
- To check on Front Office cashier closure ensuring all paperwork are correct with no discrepancies before ending of each shifts.
- Monitor the Front Office team members’ shift duties periodically to ensure all are completed on a timely manner.
- To coordinate with security in the investigation of irregularities and undesirable guests. And reporting such matters to Front Office Manager and Management on a timely manner.
- Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
- To represent the Management in their absence for any emergency situation that may arise.
- To conduct regular patrolling of the hotel premises to ensure all are in order
- Strive to implement the Sofitel Vision and demonstrate active use of the Sofitel Values.
- Any other reasonable request as required by Hotel Management.
Qualifications
- Minimum of 5 years hotel operational experience, Front Office essential, 5 star luxury environment preferred.
- Strong operational background with experience in the implementation and management of brand standards
- Project professional image at all times through personal presentation/ interpersonal skills.
- Experience in the coaching and development of a professional management team.
- Recruitment, selection and training of team members.
- Able to initiate contact and establish rapport easily.
- Efficient organization of time and work.
- Ability to influence others to achieve common goals.
- Ability to lead, develop and mentor the Front Office team.
- Appreciates and maintains an effective outlet for stress.
- Excellent numeracy, verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Works under pressure without negative impact.
- Develops and maintains co-operative working relationships.
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General Manager |
27-Apr-2025 |
| The Lo & Behold Group | 53822 | - Singapore | |
The Lo & Behold Group
Job Description
Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.
Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.
As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.
As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.
Your responsibilities include:
Duties & Responsibilities:
This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.
You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.
As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.
General Management
- Overseeing daily operations - manage restaurant standards and guest service.
- Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
- Developing and executing well thought through plans to achieve daily and monthly targets.
- Manage staff, overseeing work schedules and assigning specific duties.
- Create and improve standard operating procedures for service and product preparation.
- Oversee venue equipment and facilities management / maintenance.
- Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as and when necessary.
- Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance to local food safety standards.
- Plan and manage activities with the Marketing department relating to sales promotions, events, etc.
- Manpower planning and budgeting.
- Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
- Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
- Ensures staff development plans are in accordance with the needs of the business.
- Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
- Drives the direction and expectations for the team to achieve team goals.
- Implementing training and development strategies for the front of house team.
- Monitors and liaises with the group Human Resources team on all venue related support required.
- Liaises with group Human Resources team regarding employee movements and performance feedback.
- Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.
- Go above and beyond to make someone else's day.
- Are thoughtful and kind, while upholding high standards.
- Own outcomes and drive solutions.
- Are ever-curious and always learning.
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr
|
General Manager |
27-Apr-2025 |
| 5 DRUNKEN RABBITS HOLDING PTE. LTD. | 53823 | - Singapore | |
5 DRUNKEN RABBITS HOLDING PTE. LTD.
Job Description
Job Responsibilities:
- Develop and implement business strategies, plans, and objectives in alignment with company goals.
- Conduct market analysis and identify new business opportunities.
- Drive long-term growth by formulating business strategies to expand market share and improve revenue.
- Oversee daily operations to ensure efficiency, productivity, and quality standards.
- Coordinate and manage various departments (e.g., marketing, finance, HR, production).
- Establish policies and procedures to maintain smooth and efficient operations.
- Ensure compliance with local and international laws and regulations.
- Develop and implement risk management practices to safeguard the organization.
- Address operational or compliance issues proactively to avoid disruptions.
- Drive sales initiatives to boost revenue and market presence.
- Collaborate with the marketing team to plan and execute effective marketing strategies.
- Analyze market trends to adjust sales tactics and product positioning.
- Encourage innovative approaches to improve business processes, products, and services.
- Lead change management efforts to adapt to market dynamics.
- Implement continuous improvement programs to optimize efficiency.
This job scope may vary depending on the specific organization and industry. A GM’s primary focus remains on driving the company’s growth and success through strategic, operational, and leadership capabilities.
Job Requirements:
- Bachelor's degree in business administration, management, finance, or a related field
- Minimum 5 years experience of managerial experience in the hospitality industry.
- Able to lead and motivate the team.
- Able to work under pressure.
- Strong leadership and strategic planning skills.
- Excellent communication, interpersonal, and negotiation skills.
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
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General Manager |
27-Apr-2025 |
| The Naughty Chef | 53824 | - Singapore | |
The Naughty Chef
Job Description
RESPONSIBILITIES
- Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
- Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
- Responsible for planning and working within budget, maximizing profits and achieving sales targets
- Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
- Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
- Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
- Handles all guests queries and feedbacks in a professional and timely manner
- Ensure that standard operating procedures, processes and policies are strictly adhered to
- Prepare monthly management reports in relation to outlet performance
- Adhoc duties/projects as assigned by Supervisor
REQUIREMENTS
- Certificate/Diploma in Hospitality/Restaurant Management or equivalent
- Minimum 5 years of relevant experience with at least 2 years in a senior managerial level
- Energetic, good team player and service oriented
- Great leadership with solid analytical, communications and interpersonal skills
- Independent, proactive, resourceful and ability to work in a fast paced environment
- Well versed in Microsoft Office.
|
Sous Chef (Specialty Restaurant)25070899 |
27-Apr-2025 |
| JW Marriott Hotel Singapore South Beach | 53829 | - Singapore | |
JW Marriott Hotel Singapore South Beach
Job Description
JOB SUMMARY
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met
• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists Executive Chef with all kitchen operations and preparation.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and employees as necessary.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with all applicable laws and regulations.
• Follows proper handling and right temperature of all food products.
• Operates and maintains all department equipment and reports malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
Leading Kitchen Operations
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with job descriptions for each position.
• Recognizes success performance and produces desired results.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Trains employees in safety procedures.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Brings issues to the attention of the department manager and Human Resources as necessary.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Events Management - Manager25070838 |
27-Apr-2025 |
| The Ritz-Carlton Millenia Singapore | 53830 | - Singapore | |
The Ritz-Carlton Millenia Singapore
Job Description
JOB SUMMARY
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Director of Sales & Marketing25070901 |
27-Apr-2025 |
| The Ritz-Carlton Millenia Singapore | 53831 | - Singapore | |
The Ritz-Carlton Millenia Singapore
Job Description
JOB SUMMARY
Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
CANDIDATE PROFILE
Education and Experience
Required:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Leadership
• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
General Manager |
27-Apr-2025 |
| Mise En Place Talent | 53837 | - Singapore | |
Mise En Place Talent
Job Description
Widely recognised as a top hospitality and lifestyle group in Asia, our partner has and continues to garner countless awards and accolades for their unwavering dedication to delivering exceptional experiences. Guided by a team of passionate experts, guests are transported to France with warm hospitality, honest cooking, and a convivial ambiance in a stunning setting.
This top-notch team is now seeking a General Manager to oversee the restaurant’s daily operations, ensuring excellent standards of service are being delivered by a well-equipped and motivated team.
Main responsibilities include:
- Ensuring timely and successful training of team members;
- Coordinating schedules and directing the duties and tasks of the team;
- Conducting monthly performance reviews to ensure regular and consistent assessment and feedback;
- Fostering a positive and productive work environment that nurtures professional growth and team retention;
- Ensuring seamless service execution and guest satisfaction;
- Ensuring compliance to service and operations standards of the company.
- 10+ years of restaurant operations experience in upscale dining, preferably in Asia;
- Intimate knowledge of French cuisine;
- Proven record of leading a top calibre team to operate a profitable and successful restaurant;
- Exceptional attention to detail; a proactive problem-solver who continuously seeks opportunities to improve;
- Excellent communication and interpersonal skills.
|
Head Chef |
27-Apr-2025 |
| CHARIS MANOR NURSING HOME PTE. LTD. | 53838 | - Singapore | |
CHARIS MANOR NURSING HOME PTE. LTD.
Job Description
We are seeking an experienced and passionate Head Chef to lead our kitchen operations and culinary team. The ideal candidate will have a strong background in menu planning, team leadership, food quality control, and kitchen management. As the Head Chef, you will be responsible for ensuring a consistent, high-quality dining experience, while maintaining cost control and adhering to health and safety regulations.
|
Manager |
27-Apr-2025 |
| SOUL SMOOTHIE BAR PTE. LTD. | 53856 | - Singapore | |
SOUL SMOOTHIE BAR PTE. LTD.
Job Description
We are searching for a committed, proactive Manager who enjoys working in an exciting, fast-paced environment.
The Manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.
You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses, update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction.
Responsibilities- Interview, hire, train, and manage bar staff
- Ensure staff is fully trained and knowledgeable about all drinks and food items in the bar
- Plan and present bar menu
- Implement and enforce alcoholic beverage service policies and procedures
- Adhere to licensing, health and safety legislation/guidelines
- Check customers’ identification and confirm it meets legal drinking age
- Monitor inventory of beverages to ensure adequate stock is maintained
- Resolve customer complaints promptly
- Plan and manage the bar’s operations and logistics
- Minimum Bachelor's Degree
- Proficiency in English
- Excellent communication and interpersonal skills
- Ability to handle money accurately and operate a point-of-sale system
- Ability to handle difficult customers
- Ability to manage and lead a team
- Competitive salary
Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range
$6500 minimum to $7500 maximum
- Location: [City, State]
- Employment Type: Full-time
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
|
GUEST RELATIONS MANAGER |
26-Apr-2025 |
| THE HAPPY TWIG PTE. LTD. | 53764 | - Singapore | |
THE HAPPY TWIG PTE. LTD.
Job Description
Key Responsibilities:
- Greet guests warmly and ensure a welcoming and friendly atmosphere.
- Build strong relationships with guests to encourage repeat business.
- Manage reservations and coordinate seating to optimize flow and reduce wait times.
- Handle guest complaints and concerns with professionalism and quick problem-solving.
- Coordinate with service staff and kitchen team to ensure smooth dining experiences.
- Monitor guest satisfaction during and after service.
- Maintain a database of regular/VIP guests and their preferences.
- Promote specials, seasonal offers, and events to guests.
- Gather guest feedback and report to management for continuous improvement.
- Support marketing and customer engagement initiatives.
- Proven experience in customer service or hospitality.
- Excellent communication and interpersonal skills.
- Friendly, approachable, and calm under pressure.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
- Willingness and availability to work split shifts as required.
- Competitive salary + performance-based incentives
- Opportunities for growth and advancement
- Staff meals and discounts
- A vibrant, team-oriented work environment
|
Assistant Manager, Housekeeping |
26-Apr-2025 |
| Ascott International Management Pte Ltd. | 53770 | - Singapore | |
Ascott International Management Pte Ltd.
Job Description
You will lead the housekeeping operations in our Serviced Residence and create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide them with a sense of home away from home. You will work together with Guest Service, Engineering and Security Departments and report directly to the Residence Manager.
Responsibilities
You will:
- Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
- Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them
- Comply and maintain service and product audit by Global Operations
- Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
- Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
- Promote teamwork and quality service within the team and coordination with the other departments
- Manage the expenses of the department and prepare the annual departmental operating budget and finance
- Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
- Manage horticultural, pest control and waste management activities in the service apartment
- Review and follow up on residents’ feedback and satisfaction scores to improve quality and standards
- Suggest innovative methods to mitigate issues and improve residents’ experiences
- Assume other responsibilities as designated by the Residence Manager
Job Requirements
You have:
- At least 5 years of experience in Housekeeping, with at least 2 years in a managerial capacity
- Attained at least a Degree or Diploma in Hospitality, Hotel Management or other relevant fields
- Experience in a hotel or service residence environment will be advantageous
- Knowledge of change management and the ability to discover operational efficiencies
- Service-oriented, attention to details and observant
- Management and supervisory skills
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