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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

KENNY ROGERS (MARINA SQUARE) PTE. LTD.

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.
2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience
2. Proven customer service experience, strong leadership, motivational and people skill
3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

LAO HUO TANG F&B PTE. LTD.

Job Description

1. Overall Purpose

The Outlet Manager is responsible for overseeing the day-to-day operations of the outlet to ensure smooth functioning, excellent customer experience, profitability, and compliance with company standards and policies.

2. Key Responsibilities
A. Operations Management

Oversee daily operations, including opening and closing procedures.
Ensure the outlet meets brand standards for cleanliness, presentation, and service.
Manage stock levels and inventory control; coordinate with suppliers and purchasing.
Implement and monitor standard operating procedures (SOPs).
Handle POS operations, cash control, and daily sales reconciliation.B. Customer Service

Maintain high levels of customer satisfaction through excellent service.
Resolve customer complaints and feedback promptly and professionally.
Ensure staff deliver consistent and personalized customer experiences.C. Sales & Profitability

Achieve monthly sales targets and profitability goals.
Monitor sales trends and develop promotional strategies to boost revenue.
Control costs, including labor, wastage, and operational expenses.D. Staff Management

Recruit, train, schedule, and supervise outlet staff.
Conduct performance reviews and provide coaching or disciplinary actions as needed.
Motivate the team to achieve service excellence and sales goals.E. Compliance & Safety

Ensure compliance with health, safety, hygiene, and licensing regulations.
Conduct regular inspections and audits of the outlet.
Maintain proper records of incidents, accidents, and safety procedures.F. Reporting & Administration

Prepare daily, weekly, and monthly sales and performance reports.
Track key performance indicators (KPIs) such as customer satisfaction, sales per staff, and cost ratios.
Coordinate with HR, Finance, and Marketing departments as required.3. Skills & Qualifications

Diploma/Degree in Hospitality, Business Management, or related field.
Minimum 3–5 years of supervisory or managerial experience in a similar outlet.
Strong leadership, organizational, and communication skills.
Customer-focused mindset with problem-solving ability.
Proficiency in POS systems and basic MS Office tools.4. Key Performance Indicators (KPIs)

Sales performance vs. target
Customer satisfaction scores
Staff turnover rate
Cost control (food cost, labor cost, wastage)
Audit and compliance resultsWould you like me to tailor this job scope for a specific industry — for example, restaurant / café, retail store, or hotel outlet? That way I can adjust the duties and KPIs to match your needs.

LAO HUO TANG GROUP PTE. LTD

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

SOUP EMPIRE HOLDINGS PTE. LTD

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

SOUP EMPIRE HOLDINGS PTE. LTD

Job Description

We’re currently looking for an experienced & self-driven chef to join our team.

Responsibilities includes:

1. Prepare and cook designated items on the menu within specified time
2. Responsible for the preparation of raw materials required for items on the menu
3. Ensure that all food preparation is carried out according to the Standard Recipes and Operating Procedures
4. Adhere to all statutory food hygiene and sanitation guidelines
5. Ensure regular maintenance of all kitchen equipment, machinery and accessories
6. Ensure all items prepared are done with the same level of quality and consistency
7. Assist in cooking and plating prepared items according to standards in the Kitchen Manual
8. Overseeing stock and ordering supplies
9. Proper labelling of all food items after preparation, maintaining stock level of all products and ensure correct rotation by FIFO.

Requirements:

1. At least 2 year(s) of working experience in the related field is required for this position
2. Able to commit shift, weekends and public holidays
3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.
4. A team player with a positive attitude
5. Able to work under extreme pressure.
6. Excellent leadership and management
7. Ability to delegate tasks.

SOUP EMPIRE HOLDINGS PTE. LTD

Job Description

Outlet Manager Job Scope

1. Operations Management

• Oversee the daily operations of the outlet to ensure smooth, efficient service.
• Monitor opening and closing procedures, cleanliness, and safety standards.
• Ensure all equipment and facilities are properly maintained.

2. Sales and Revenue

• Drive sales and achieve monthly revenue targets.
• Implement promotions, upselling, and marketing initiatives to increase profitability.
• Monitor cost control — including labor, inventory, and wastage management.

3. Customer Service

• Ensure high standards of customer satisfaction and handle complaints promptly.
• Maintain a positive outlet atmosphere and consistent service quality.

4. Staff Management

• Recruit, train, and supervise outlet staff (servers, cashiers, baristas, etc.).
• Schedule shifts and ensure adequate manpower.
• Conduct performance evaluations and motivate the team to meet KPIs.

5. Inventory and Supply

• Manage stock levels, ordering, and deliveries.
• Maintain accurate inventory records and reduce wastage or shortages.

6. Reporting and Administration

• Prepare daily/weekly sales reports and submit to management.
• Handle petty cash, end-of-day reconciliation, and POS systems.
• Comply with company policies, health, and safety regulations.

7. Branding and Presentation

• Ensure the outlet’s visual presentation aligns with brand standards.
• Implement marketing campaigns and seasonal displays as directed by head office.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary

We are looking for a passionate and driven Senior Manager / Manager, Service Excellence & Learning Development to lead and support the hospitality learning and development function across hotel and F&B operations. This role is responsible for driving service excellence initiatives, establishing service standards, and implementing effective training programs to enhance team members’ skills, knowledge, and service mindset.

The individual will play a key role in strengthening service culture and ensuring training and service quality initiatives are aligned with business needs and guest expectations. Scope and level of responsibilities will be commensurate with the candidate’s experience and seniority.

Key Responsibilities

Service Excellence & Standards

• Act as a catalyst for change and continuous improvement in service performance and quality.

• Support the establishment and enhancement of service standards, procedures, and systems across hospitality operations.

• Promote a strong service culture across hotels and F&B outlets.

Learning & Development

• Manage and implement training programs including new employee orientation, Train-the-Trainer, product knowledge, service standards, and guest experience.

• Develop and support a network of departmental training champions.

• Ensure effective training initiatives are in place and aligned with operational needs.

• Develop ad-hoc learning materials to address service gaps or development needs.

Training Needs & Performance Monitoring

• Identify training needs or gaps and implement solutions to improve productivity and performance.

• Monitor key performance indicators related to training (e.g., learning hours) and service quality (e.g., LQA standards).

• Conduct and track internal audits to evaluate training effectiveness and recommend improvements.

Stakeholder Collaboration

• Support in implementing training initiatives and service standards.

• Work closely with operational departments to develop and execute monthly training plans.

• Partner with Corporate L&D to co-develop learning roadmaps and content.

Guest Feedback & Continuous Improvement

• Analyze guest feedback and review quality standards to ensure relevance and effectiveness.

• Recommend action plans and coaching strategies to address service gaps.

Talent Development & Compliance

• Support talent development initiatives and projects.

• Ensure compliance with workplace safety and health regulations and maintain a safe working environment.

• Perform other ad-hoc duties as assigned.

Requirements

• Degree or Diploma in Hospitality, or related discipline.

• ACTA or equivalent training certification preferred.

• Minimum 5–10 years of experience in hospitality training, service excellence, or operations across hotel and/or F&B environments.

• Experienced in conducting and delivering stand-up training programs, applicable and appropriate to business needs.

• Strong business acumen, resourcefulness, and results-driven mindset.

• Ability to work independently and in a team.

• Good cross-cultural awareness and ability to work across different levels of the organization.

• Proficient in Microsoft Office tools.

1855 F&B PTE. LTD.

*************************************************

Job Description

Job Summary

Restaurant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

Responsibilities

• Delegate responsibilities to the service team to consistently deliver excellent guest service
• Manage daily restaurant operations to maintain efficiency and service quality
• Provide training, coaching, and feedback to service team members to enhance performance
• Engage guests to understand their needs and deliver a positive dining experience
• Enforce strict compliance with safety and hygiene regulations at all times
• Review operations and team performance regularly to identify issues and propose improvements
• Monitor manpower costs to stay within budgetary limits
• Ensure adherence to company policies, processes, and procedures consistently
• Maintain POS system functionality and enforce accurate cash handling procedures
• Assist in recruiting and selecting new team members to build a capable workforce
• Prepare weekly staff rosters and monthly management reports to support operational planning
• Perform additional duties as assigned by management

YI WU PTE. LTD.

Job Description

• Supervise daily restaurant operations
• Provide excellent customer service and resolve complaints
• Train, schedule, and support restaurant staff
• Monitor food quality and service delivery
• Manage inventory and supplier relationships
• Ensure compliance with health and safety standards
• Track expenses, monitor budgets, and reduce costs
• Use restaurant management software for reporting and analytics
• Lead by example and promote a positive work environment
• Handle administrative tasks such as rosters, payroll, and ordering

OCD Hands Pte. Ltd.

Job Description

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned.

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

SHANGHAI BUND PTE. LTD.

Job Description

Shanghai cuisine semi-fine dining restaurant
Shanghai Dim Sum experience is a must!
3.2k to 5k Basic + 2 Meal included

Working hours: 6days/week
Benefit: Medical Insurance, Year-end double pay, Commission, staff discount, staff meal provided.

• Minimum 5-year experience in Shanghai Dim Sum in terms of Xiao Longbao, Pan-fried Bun and Wonton etc. Training provided.
• Responsible for overseeing the outlet culinary operations in Chinese cuisine
• Lead and manage the kitchen with optimal manning level and compliance with food hygiene standards and operating procedures
• Plan and implement initiatives on food cost control and new launching to improve sales revenue
• Assist in training and development of the culinary team
• Meet QA score based on Singapore Food Agency requirements
• Fulfill corporate administrative duties
• Carry out any other duties as when assigned by the Management

Requirement:

• Familiar with wrapping Xiao Longbao, Pan-fried Bun, cook noodle/wonton dishes.
• At least 5 years of experience in quick service restaurants
• Knowledge in HACCP and proficient in Microsoft Office applications
• Good interpersonal, communication and supervisory skills
• 6 working days per week with rotating shift including weekends and public holiday

TRUST RECRUIT PTE. LTD.

Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

Job Description

Highlights

• Basic + Transport Allowance + Mobile Allowance + AWS + PB

• Oversee area managers

• Planning & oversees financial budget

• Tender projects, leasing renewal

• Manpower & maintenance planning

• Frequent Travel to Macau
  

Key Responsibilities: 

• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth

• Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.

• Prepare, manage and achieve company’s annual operating and financial budget

• Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.

• Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.

• Site ROIs for review and approval by senior management and ownership

• Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management

• Maintain and improve established quality and service standards

• Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives

• Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing

• Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets

• Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level

• Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews

Requirement:

• Diploma in Hospitality, F&B, Tourism or related discipline

• Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets

• Experience in leasing, tendering for tenancy a must.

• Experience working with statutory boards will be an advantage.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Strong negotiating skills and knowledge of lease document, terms and process.

HOW TO APPLY:

Interested applicants, please email to “ref32@trustrecruit.com.sg”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

YOTEL SINGAPORE ORCHARD ROAD

Inspired by first class travel, YOTEL translates the language of luxury airline travel into compact but luxurious spaces without the hefty price tag. Uncompromisingly designed around the needs of guests,

Job Description

YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.

Only Singaporean may apply

Main Responsibilities:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction

• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments

• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests

• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.

• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations

• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures

• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel

• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

What is this person like?

• Minimum of four years of Front Office experience with at least two years as a Guest Services Executive role in a high-volume hotel environment preferred.

• Pro-active with a ‘can do’ positive attitude.

• Great attention to detail in everything that they do.

• Sociable and confident with each other and our guests.

• Able to do shift work, 5 days work week

Marriott International

Job Description

New Park Property

Job Description

The Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters.

Primary Responsibilities

· Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service

· Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

· Assists with the daily operations of Front Office

· Supervises daily duties, assign tasks, and check on progress

· Handles guests’ enquiries and incidents

· Has regular and close contact with guests to ensure in-depth understanding of feedback and trends

· Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

· Strives to improve service performance and provides services that are above and beyond for complete guest satisfaction

· Cooperates with the Finance team and leads the Front Office team on credit policies and procedures.

· Understands the impact of Front Office operations on the overall property financial goals and objectives.

· Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.

· Carries out any other duties as and when assigned by the management and department.

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

• Supervise, coach and ensure smooth daily operation of the Front Office operation

• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions

• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival

• Welcome and bid farewell to all VIP guest

• Well informed of hotel facilities and activities and be able to answer all inquiries

• Develop and maintain close business contact with house guests and to provide personalised service whenever possible

• Ensure that the lobby and the public areas are kept clean and maintained at all times

• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship

• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned

• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts

• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager

• Ensure that manual key, guest card key, and guest room security procedures are followed

The Fullerton Hotels and Resorts

Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.

Job Description

• To assist the Guest Relations Manager, oversee the duties of thefront staff by monitoring the expected bookings, to make sure that the guests are being welcomed and greeted in an appropriate manner and that their registration and check in procedures have been carried out in a warm and friendly manner.

• Ensuring and providing flawless, upscale, professional and high class guest service experiences.

• To see that the staff members are handling the special needs of the guests like providing vehicle valet service, causing minimum disturbance, making arrangements for luggage collection as well as storage, ensuring that messages for guests have been promptly conveyed, to note down the complaints of the guests, etc.

• Analysing customer feedback and providing strategic direction to continuously improve overall rating.

• To perform check-in and check-out and assisting reception desk whenever required.

• Checking of VIP rooms, special attention guest and decorating special occasion guest’s room.

• Responding to guests needs and anticipating their unstated ones.

• Establish a rapport with guests, maintaining good relationship and handle all guest feedback, requests and enquiries.

• To assist Guest Relations Manager to manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures.

• To assist Guest Relations Manager with send pre-arrival emails and to ensure that their preferences/request are met.

• Maintain a high standard of personal appearance and grooming at all times in line with the hotel’s grooming standards/guidelines.

• Lobby presence will be a key task. Main duties include the greeting and escorting of all guests patronizing our hotels, especially Japanese guests.

• Assist in conducting site inspections especially to all VIP guests/clients.

• Ensure that all individual guests, tours and groups are efficiently and expediently checked-in and checked out in accordance with established standards and procedures.

• To be well informed of hotel facilities and be able to answer all guest inquiries.

• To develop and maintain close business contact with in-house guests and to provide personalised service whenever possible.

• Be familiar with and ensure that all preparations for group arrivals and departures are well organized.

• Resolve all guest complaints and ensure guest satisfaction prior to departure.

• Undertake any other duties as dictated by the Hotel’s Management from time to time.

Marriott International

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Courtyard by Marriott Singapore Novena

The Courtyard by Marriott, opening third quarter 2017 will be the first Courtyard-branded property by Marriott International in Singapore.

Job Description

JOB SUMMARY

Duties and Responsibilities

· The Duty Manager is the representative of Senior Management

· The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott

· Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions

· Recognising department’s top performers

· Establishing guest satisfaction and to be able to strengthen business relationships with guests

· Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Educational / Academic Requirements: High School, Diploma or Equivalent College / University degree

Experience : Preferably 2-3 years experience in similar field

Specific Knowledge & Skills Required : Opera

JOBSTATION SERVICES PTE. LTD.

Job Description

Job Description:

• Oversee daily restaurant operations (dine-in, takeaway)
• Ensure smooth coordination between kitchen and service teams
• Monitor service flow and resolve operational issues promptly
• Deliver exceptional guest experiences aligned with Japanese hospitality standards (Omotenashi)
• Handle customer feedback and complaints professionally
• Recruit, train, and supervise service staff
• Prepare staff schedules and manage attendance
• Ensure food presentation, taste, and service meet restaurant standards
• Manage stock levels (ingredients, beverages, supplies)
• Coordinate with suppliers and control food costs
• Monitor daily sales, expenses, and profitability
• Prepare reports and assist in budgeting

Job Requirements:

• Proven experience as a Restaurant Manager or Assistant Manager
• Experience in Japanese cuisine
• Strong leadership and communication skills
• Knowledge of POS systems and restaurant operations
• Able to work on weekends and public holidays

Kakurega (The Lair)

Job Description

We are launching an exciting Thai-Japanese Izakaya concept and are looking for a passionate, creative, and outgoing Head Chef to join our team. This role is perfect for someone who not only leads the kitchen but also enjoys interacting with customers and creating a lively dining experience.

Why Join Us

• Be part of a brand-new Thai-Japanese concept
• Opportunity to build and lead your own kitchen team
• Creative freedom in menu development and innovation
• Fun and energetic working environment with strong team culture

Key Responsibilities

1) Kitchen Operations
- Oversee daily kitchen operations and ensure smooth service
- Maintain high standards of food quality, consistency, and presentation

2) Menu Development
- Create and develop a unique Thai-Japanese izakaya menu (small plates, grilled skewers, bar bites)
- Introduce creative fusion dishes combining Thai flavours with Japanese techniques

3) Team Building & Leadership
- Recruit, train, and lead a new kitchen team
- Build a positive, energetic, and disciplined kitchen culture

4) Customer Engagement
- Be outgoing and approachable, interacting with guests when required
- Present dishes, explain menu concepts, and enhance customer dining experience
- Work closely with front-of-house to create a vibrant izakaya atmosphere

5) Food Safety & Hygiene
- Ensure compliance with food safety and hygiene standards
- Maintain cleanliness and proper kitchen practices

6) Cost Control
- Manage food cost, inventory, and minimise wastage

Requirements
- Experience as Head Chef / Senior Sous Chef in Japanese or fusion cuisine
- Outgoing personality with confidence to engage customers
- Strong leadership and team-building skills
-Creative mindset with good understanding of food trends
-Able to work in a fast-paced environment

WEN JIA BAO MANAGEMENT PTE. LTD.

Job Description

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

The Bakery Depot Pte Ltd

Founded in 1997, The Bakery Depot stands as a distinguished leader in artisanal products who are committed to crafting wholesome food to baked goods, using traditional techniques and premium natural ingredients.

Job Description

About the role

We are seeking an experienced Assistant Outlet Manager to join our dynamic team at Cedele. This full-time role will be based in the Singapore and will play a crucial part in overseeing the day-to-day operations of our busy bakery outlet.

What you'll be doing

• Assisting the Outlet Manager in managing the overall operations of the bakery outlet
• Supervising and leading a team of bakery staff to ensure efficient and high-quality service
• Monitoring inventory levels and placing orders for supplies as needed
• Ensuring compliance with food safety regulations and company policies
• Providing excellent customer service and addressing any customer queries or concerns

What we're looking for

• Minimum 2 years' experience in a similar Assistant Outlet Manager or supervisory role within the hospitality or retail industry
• Strong leadership and people management skills with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving abilities
• Proficient in inventory management and budgeting
• Familiarity with health and safety regulations in the food and beverage industry
• Strong communication and interpersonal skills
• Flexible and adaptable to changes in a fast-paced environment

The Bakery Depot Pte Ltd

Founded in 1997, The Bakery Depot stands as a distinguished leader in artisanal products who are committed to crafting wholesome food to baked goods, using traditional techniques and premium natural ingredients.

Job Description

About the role

As the Outlet Manager for Cedele, you will be responsible for overseeing the smooth and efficient operation. This full-time role is crucial in driving the success of our brand and ensuring an exceptional customer experience.

What you'll be doing

• Manage daily operations, including staff scheduling, inventory management, and financial reporting
• Ensure excellent customer service by leading and motivating the team
• Develop and implement strategies to improve sales, profitability, and operational efficiency
• Liaise with the corporate team to align with brand standards and company objectives
• Foster a positive work culture and provide coaching and development opportunities for the team
• Monitor and maintain high standards of food safety and hygiene
• Identify and capitalise on opportunities for growth and expansion

What we're looking for

• Minimum 3 years of experience in a managerial role within the hospitality or retail industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent problem-solving and decision-making abilities, with a focus on operational excellence
• Solid financial acumen and experience in budgeting, inventory control, and cost management
• Exceptional customer service orientation and a passion for delivering a superior customer experience
• Proficient in using technology and data analytics to drive business performance
• Knowledge of food safety regulations and best practices in the bakery industry

What we offer
At Cedele, we are committed to providing a rewarding and fulfilling work environment for our employees. In addition to a competitive salary, you will enjoy:

• Comprehensive benefits
• Opportunities for career advancement and professional development
• Generous leave entitlements
• A collaborative and supportive team culture
• Discounts on our delicious range of bakery products

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Job Description

Mandai Wildlife Group

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Job Description

Hanbaobao Pte. Ltd. (Licensee of McDonald’s)

McDonald's opened its first restaurant in Singapore in 1979 and now serves over 70 million customers annually across 151+ restaurants islandwide. For over 40 years, our brand has been an integral part of the local community, bringing people together to enjoy feel-good moments over their favorite food.

Job Description

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As a Assistant Restaurant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

Marriott International

Job Description

Marriott International

Job Description

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Mandai Wildlife Reserve

Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

The role oversees the entire Food & Beverage operations across the group, ensuring seamless coordination between culinary production and service delivery. This includes managing a centralized production kitchen supporting diverse outlets with different formats ranging from casual kiosks and cafes to full-service restaurants. The role requires a balance of strategic leadership, commercial acumen, operational excellence and innovation to deliver memorable dining experiences.

• Develop and execute the overall F&B strategy in line with the precinct vision, guest experience goals and financial targets.
• Lead and inspire a large multidisciplinary team spanning kitchen production, outlet kitchens and front-of-house service operations. Foster a culture of teamwork, accountability and innovation.
• Drive continuous improvements in food quality, service standards and operational efficiency.
• Ensure smooth delivery across both back and front of house operations with effective deployment of resources for optimal efficiency and productivity. Manage system approvals in line with efficient and compliant purchasing processes.
• Monitor on-ground adherence to SOPs to uphold high standards of hygiene, service and guest satisfaction. Oversee compliance with local food safety regulations and licensing requirements by Singapore Food Agency (SFA).
• Manage budgets, forecasting and financial performance delivery across entire F&B business function. Create and implement workplans to achieve the outlined goals.
• Monitor market trends and demands to identify new revenue opportunities, thematic dining experiences and promotions that enhance guest experience and drive sales. Lead new shop and concept setups to harness growth prospects.
• Drive new product development and promotional activities to boost sales and customer engagement. Manage and collaborate with third-party franchises and co-branding partners to maximize business potential.
• Champion guest-centric service culture to deliver quality and memorable dining experiences. Monitor guest feedback to continually refine offerings.
• Work with culinary teams to develop menus to be coupled with the relevant service experience at the outlets for integrated immersive dining.

Job Requirements:

• Proven track record in senior F&B leadership ideally within large-scale or high-volume operations.
• Extensive experience managing both kitchen production and front-of-house service operations spanning different concepts and formats.
• Strong financial acumen with experience in budgeting, forecasting and P&L management.
• Excellent leadership, communication and stakeholder management skills.
• Knowledge of food safety, HACCP and local regulatory requirements.
• Creative and guest-focused mindset with ability to balance operational readiness with memorable experiences.

DAY ONE PTE. LTD.

Choose Day One so you can focus on your business growth. Our business is built around relieving your business demands. We do this by providing you the knowledge, systems and processes that are integrated into the way you work. Whether you have one employee or more than 100 employees, our system is designed to scale alongside your growth.

Job Description

Job Description & Requirements

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Crowne Plaza Hotel Changi Airport

What's your passion? Whether you're into snowboarding, shopping or salsa dancing, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do.

Job Description

The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager (Night), you’ll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You will be the person to manage the hotel's night operations.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• React and respond to guests to resolve their problems and also provide them with personal recognition

• Ensure VIPs and priority club guests receive special attention

• Ensures front line team members comply with FIT Marketing techniques, maximize sales and upsell while promoting inter-hotel sales and in-house facilities

• Check billing instructions and monitor guest credit

• Analyzes and approves discounts and rebates

• Analyze the rate variance report to ensure rooms revenue control

• Support and assist Front Office team and all departments during peak hours (greeting, rooming and sending off VIP guests)

• Supervises and directs Reception and Reservations personnel in terms of standards of conduct, uniform, hygiene and appearance

• Assist superior in all team member related matters (staffing, recruiting, training, discipline, communication)

• Ensure your team are properly trained according to hotel’s guidelines and quality standards

• Ensure all procedures are conducted safely and according to policies, procedures and guidelines

• Be aware of duty of care, adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Log security incidents and accidents in accordance with hotel requirements

• Takes action with the Property Management Systems (PMS) in emergency situation

What we need from you:

• Minimum 2 years of related work experience as a Duty Manager in a hotel.

• Knowledge – Be knowledgeable about Singapore and places for business travellers/ tourists.

• Be able to work on permanent night shift

• Good knowledge of the Opera Property Management System

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing.

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

AN LA GHIEN RECRUITMENT PTE. LTD.

Job Description

we are looking for manager who able to do
Oversee overall cleaning operations across multiple sites

Plan, organize, and manage daily workforce deployment and schedules

Ensure all cleaning services meet company standards and client requirements

Lead, supervise, and motivate supervisors and cleaning staff

Handle client relationships, feedback, and service improvements

Manage manpower planning, recruitment, and staff training

Monitor operational costs, budgets, and productivity

Ensure compliance with Singapore workplace safety, hygiene, and MOM regulations

Oversee inventory, equipment maintenance, and supply management

Prepare reports on operations performance and service quality

NRE 1988 PTE. LTD.

Job Description

Key Responsibilities

• Walking the floor and ensuring efficient workflow of the outlet.

• Maintains the cleanliness of the restaurant front/back of the house.

• Actively manage guest touch points: greetings, table checks, recovery, upselling, and farewells.

• Takes guest orders and delivers items without unnecessary delay.

• Possess a thorough knowledge of the restaurant menu.

• Handling customer complaints effectively, and building customer loyalty.

• Enforcing company policies related to health, safety, dress code and other matters.

• Able to travel monthly with management for business needs.

What We’re Looking For

• At least 2 years of relevant experience

• Service-oriented with a positive, proactive attitude

• Strong leadership, communication, and problem-solving skills

• Able to work independently and manage multiple priorities

• Comfortable with travelling for work monthly

K2 (WEST) CLEANING PTE. LTD.

Job Description

K2 (West) Cleaning Pte Ltd is a specialized cleaning service provider, offering central dishwashing services to coffee shops, hawker food stalls, and restaurants. We focus on delivering reliable, efficient solutions that allow our clients to maintain high standards of hygiene with ease.

Job Description:

• To ensure quality cleaning service are delivery.

• Ensure premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve al operational issues.

• Respond to customer complaints / feedback with fast action.

• Keep good maintenance of machinery and equipment.

• Any ad hoc duties assigned by management

Requirements:

· Required to work long hours and rotate day/night shift, work on PH and weekends.

· Required to hands-on in cleaning work by using different type of cleaning chemical and equipment

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

K2 Cleaning

Job Description

Job Description:

• To ensure quality cleaning service are delivery.

• Ensure premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve al operational issues.

• Respond to customer complaints / feedback with fast action.

• Keep good maintenance of machinery and equipment.

• Any ad hoc duties assigned by management

Requirements:

· Required to work long hours and rotate day/night shift, work on PH and weekends.

· Required to hands-on in cleaning work by using different type of cleaning chemical and equipment

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

AN LA GHIEN RECRUITMENT PTE. LTD.

Job Description

Manage daily cleaning operations and supervise cleaning supervisors and staff.

Plan manpower deployment, work schedules, and site assignments.

Conduct regular site inspections to ensure cleanliness standards are met.

Liaise with clients to handle service requests and resolve issues.

Ensure proper use of cleaning equipment, chemicals, and machinery.

Monitor inventory of cleaning supplies and arrange replenishment.

Experience supervising cleaning staff and managing multiple sites.

Good leadership and communication skills

The Supreme HR Advisory Pte Ltd

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Job Description

• ASSISTANT OUTLET MANAGER

• Working Hours : 6days 1pm– 11.30pm  

• Location:  Raffles Avenue  S039802 (one-way transport provided within Singapore after working hours)

Responsibilities

• To work with Area Manager in managing and implementing the day to day operations of the food court

• Ensuring excellent quality of food and service

• Ensure compliance with company SOPs, service standards, and operational

guidelines.

• Recruitment, training and supervision of staff

• Opening and closing duties

Requirement

2years F&B expeirence

R1983422 Lee Chi San
14C7279 The Supreme Hr Advisory 

MCI Career Services Pte Ltd

With over 19 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Job Description

Job Summary:

• Performance Bonus, Meal Allowance, Yearly Increment, Health Screening & Medical Benefits

• Working Hours: 5 day work week, 44h per week

• Working Location: Central

Responsibilities:

• Overseeing and ensuring that hotel operations run smoothly.

• Providing guests with a comfortable stay.

• Nurture a high-performance culture within the Front Office department.

• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.

• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.

• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.

• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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**We regret to inform that only shortlisted candidates would be notified.

Juwita Binte Mohammad Razali (Juwita)

Registration Number: R21101920
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Altro Zafferano

ALTRO Zafferano – ‘the other Zafferano’ in Italian – is a journey of well-known warm Italian hospitality since 2012.

Job Description

Position: Restaurant Manager

Location: Singapore

Location: Singapore

Food Concepts Group
Food Concepts Group is an established Food & Beverage group in Singapore, operating a portfolio of well-known dining concepts, including Altro Zafferano, Griglia Open Fire Italian Kitchen (Craig Road & Katong), and 54 Steakhouse.

This role may be based at any of our outlets, depending on operational needs and experience fit.

Salary Range: SGD 5,000 - $9,500 per month

Industry: Food & Beverage

Lead the Experience. Elevate the Standard.

We are seeking a passionate and seasoned Restaurant Manager to join our team and be the driving force behind exceptional dining experiences. As the leader on the floor, you will shape the guest journey, inspire your team, and ensure operational excellence across all aspects of the restaurant.

About Us

As part of a dynamic restaurant group behind Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse, we are recognised among Singapore’s leading dining destinations. We offer a stable and professional working environment, with opportunities for growth and career progression as the group continues to evolve.

What You’ll Be Responsible For

People Leadership

• Recruit, train, mentor, and manage all front-of-house staff

• Conduct performance reviews, coach team members, and drive employee development

• Foster a positive, respectful, and service-driven culture 

Operational Excellence

• Oversee daily floor operations to ensure seamless service and guest satisfaction

• Set and uphold quality, productivity, and cleanliness standards

• Identify areas for improvement and implement actionable solution 

Financial Stewardship

• Develop and manage budgets, forecast sales, and control operational costs

• Monitor labor and food cost efficiency

• Analyze P&L performance and take corrective action as needed 

Guest Experience & Brand Representation

• Ensure every guest has a memorable and delightful experience

• Resolve customer feedback and complaints with professionalism and care

• Collaborate with chefs on menu planning, pricing strategies, and presentation standards

• Maintain ambiance and service flow, from music and lighting to tableware and décor 

Marketing & Community Engagement

• Work with marketing to increase restaurant visibility through campaigns and public relations

• Cultivate relationships with local businesses, event planners, and media contacts

• Promote private dining and event bookings 

Compliance & Safety

• Ensure adherence to food hygiene, workplace safety, and licensing regulations

• Maintain security and emergency preparedness procedures

• Uphold alcohol service laws and POS accuracy 

What We’re Looking For

Experience: 5+ years in a management role within the hospitality industry
Skills: Strong leadership, strategic thinking, operational expertise
Personality: Energetic, driven, detail-oriented, and customer-obsessed
Communication: Excellent interpersonal and team collaboration skills
Mindset: A growth mindset, adaptable to change and passionate about innovation
Flexibility: Willing to work evenings, weekends, and public holidays 

What You’ll Get

• Competitive salary package with performance incentives

• Career progression in a growing restaurant group

• 5-day work week

• Medical benefits, staff meals, and other perks

• A collaborative and vibrant workplace culture 

Apply Now with your updated resume and be part of our exciting journey.

We regret that only shortlisted candidates will be notified. Thank you for your interest!

SAI RESTAURANT AND CATERING SERVISES (PTE.) LTD.

Job Description

Key Responsibilities:

Operations Management & Service Excellence

• Manage daily outlet operations, ensuring efficient table turnover, excellent service quality and customer engagement.

• Implement and enforce SOPs for table/ room setup, cleanliness, F&B service and equipment maintenance.

• Monitor guest satisfaction, address customer feedback and continuously improve service delivery.

Revenue Growth & Customer Retention

• Implement strategies to drive repeat business and customer loyalty.

• Work with the marketing team to create targeted promotions, VIP programs and dining packages for returning customers.

• Identify high-value customers, corporate clients and event organizers to build long-term relationships.

• Optimize room occupancy and maximize revenue through pricing strategies, happy hour promotions and upselling of F&B services.

Team Leadership & Staff Development

• Recruit, train and manage a high-performing service team.

• Conduct regular staff evaluations, ensuring continuous improvement and high service standards.

• Foster a positive work culture that emphasizes customer satisfaction, teamwork and professionalism.

Qualifications & Experience:

• 3+ years of experience in operations management within the hospitality, F&B or entertainment industry.

• Energetic and passionate drive to achieve results

• Strong background in customer engagement and/ or event-driven F&B businesses is a plus.

• Proven track record in driving customer loyalty and increasing repeat business.

• Excellent leadership, problem-solving and communication skills.

• Ability to analyze business data and develop actionable strategies for revenue growth

Private Advertiser

Job Description

Job Details 

• Permanent role with full benefits, including AWS and bonus.

• Working days are 6 days a weeks

• Managing 4-6 food kiosks.

• Basic salary: $3100 - $3300, Transport allowance: $300/HP - $150.

Job Responsibilities:

• Manage daily operations of specific outlets, ensuring their profitability and operational efficiency.

• Meet monthly sales goals and oversee sales performance for each outlet.

• Supervise maintenance and small-scale renovations at designated outlets.

• Facilitate marketing efforts for food stalls, guaranteeing timely rental collections from tenants.

• Handle staff management including product quality, customer service excellence, recruitment, and the implementation of advertising and promotional activities.

• Lead and inspire outlet staff to achieve sales objectives and customer satisfaction.

• Review operational processes and recommend enhancements.

• Manage inventory assortment and maintain appropriate stock levels at outlets.

• Address additional operational concerns and undertake projects as needed.

Job Requirements:

• Minimum NITEC certificate/Diploma or higher in Hospitality/F&B/Tourism or a similar field.

• At least four years of relevant experience in the F&B sector, including two years in a management role.

• Demonstrated leadership abilities with strong analytical and decision-making skills.

• Effective people management, communication, and listening skills.

• Fluent in English
  

Regret to inform you that only shortlisted candidates will be contacted by our consultants.