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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Refsan Skilled Workers Ph on behalf of Dempsey Resource Management Placement

Job Description

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 05 November 2024

Outpost Specialty Concepts Inc

Job Description

• Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning
  • Saturday: Morning
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 30 November 2024
• Expected salary: ₱20,000 - ₱25,000 per month

PT Accor Advantageplus

Job Description

Sentosa Development Corporation & Subsidiaries

Job Description

Overall Job Purpose:

The role involves proactively seeking and securing MICE (Meetings, Incentives, Conferences, and Exhibitions) business opportunities for Sentosa and its affiliated island partners, both within Singapore and internationally. The successful candidate will be responsible for meeting and exceeding performance targets established by management. This position requires an individual who can thrive in a fast-paced environment, consistently meet deadlines, and deliver exceptional customer service.

Key Responsibilities

• Develop and maintain an International MICE and Local Corporate Database to facilitate lead generation and follow-up activities. 
• Engage in sales calls, develop and present MICE proposals for Sentosa venues, products, and packages to potential clients. 
• Conduct site inspections of Sentosa properties to identify potential MICE leads and achieve successful conversions. 
• Collaborate with clients and stakeholders to plan events on Sentosa, ensuring comprehensive administration and seamless execution of all planned activities. 
• Coordinate with the Marketing team to devise and implement sales outreach campaigns, aiming to stimulate demand and address existing market requirements. 
• Acquire new and sustained business to establish a robust pipeline of events within targeted markets and industries. 
• Identify and participate in trade events and platforms to enhance business promotion efforts. 
• Foster and enhance active communication and strong relationships with MICE organizers and corporate clients. 
• Support in the preparation and periodic monitoring of sales reports as and when necessary. 
• Undertake any other duties and tasks as assigned by the management. 

Job Requirements

• Bachelor’s Degree or equivalent
• Minimum of 2 years' experience in MICE/event sales
• Demonstrated success in MICE/event sales with a proven ability to cultivate and engage targeted prospect databases. Preferably able to contribute with personal contacts and database resources. 
• Familiarity with government tender and procurement processes would be advantageous. 
• Strong Interpersonal Skills, Business Acumen and the ability to deliver compelling presentations
• Proficient in leveraging data for performance analytics and dashboards
• Capable of collaborating effectively within a team and working autonomously with minimal supervision.
• Holding a valid Class 3/3A driving license would be beneficial. 
• Fluent in written and spoken English and a second language. 
• Willing and able to undertake domestic and international travel as required. 

ABR Holdings Limited

Job Description

Responsibilities : 

Assist the Restaurant Manager to lead the team in attainment of quality in service, food and cleanliness. Handle restaurant administrative matters.

Duties :

• Ensure that the restaurant operates in compliance with the Operating Level Program Standards, local authorities and MOE’s regulation. Enforce the in-house housekeeping and cleaning schedule.
• Maintain quality of food and ice cream by checking on preparation procedures and taking actions if necessary.
• Maintain high standards in customer service through close supervision of staff and implementation of in-house training and development programs.
• Maintain a safe level of restaurant’s inventory for business operation. Ensure strict receiving, checking and storage procedures for inventory.
• Ensure accuracy for all sales taking, including cash bank-in, credit card payment, etc.
• Enforce discipline and ensure proper conduct of all staff. Create a high level of morale amongst the staff in the restaurant.
• Plan duty roster for the restaurant service staff, keeping within labor budget.
• Maintain in good condition for all equipment and fitting in the restaurant through enforcement of maintenance programs. Liaise with assigned contractors on maintenance and servicing of equipment.
• Enforce internal cost control systems and procedures as set out by the Restaurant Manager.
• Recruit and select service staff. Develop, coach and train supervisors and staffs to meet performance standards.
• Assist Restaurant Manager in restaurant administrative duties and any other duties assigned by the Duty Manager.

👉 Attractive Remunerations & Staff Benefits:
•      Variable Bonus
•      Annual Leave (Min 14 Days)
•      Uniforms Provided
•      Birthday Leave & Voucher
•      Staff Discount in Singapore & Malaysia
•      Medical & Dental Benefits
•      Career Development Opportunities
•      Staff Duty Meal

*T&C Applies

Courtyard Bali Nusa Dua Resort

Job Description

PAP Community Foundation

Job Description

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to operating/regulatory landscape and customer needs. You may require to leading a team and collaborate with cross-functional teams to manage various business processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance.

The work areas of this role include but not limited to the following areas:

• Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economic of scale and cost saving. 
• Manage and review existing administrative processes on subsidy and financial support schemes for valuable group to ensure it is effective and served its objectives. Where relevant, to work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group. 
• Manage the conduct of surveys and data analysis to Identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, to benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement.
• Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, to create, maintain, and put together data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
• Involve and manage implementation of new/replacement operational or customer related systems with valuable inputs provided to enhance or automate the manual processes, thus, improve operational efficiency and enhance user experience.  
• Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
• Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purpose. 
• Handle corporate governance matters and putting in a monitoring system for compliance and managing risks. 
• Assist in coordinating internal and external audits as well as managing queries/requests.
• Involve in cross functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc. 
• Support and provide relevant advice to centre & staff relating to areas in charge by this role.

Job Holder Requirements:

• Education: Degree in Management/Business related fields
• Experience: Candidates with administrative and operational management related experience, preferably with skills and knowledge in enhancing current processes and systems of the organization. 
• Special Qualities, Knowledge & Skills:
  •  Must be proficient in Microsoft Office. 
  • Strong in driving changes, implement new initiatives & project at HQ and district level.
  • Meticulous, able to multi-task, resourceful & well organised. 
  • Good team player with effective problem-solving skills.
  • Good communication, interpersonal and leadership skills. 

Depending on experience and qualification, the successful candidate may be considered for a senior position

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Leap Global Services

Job Description

To Hire: Sous Chef We are looking for a talented and experienced Sous Chef to join our team at an American-Asian fusion restaurant.  ( Calm Street - Banawa)

If you are passionate about creating exciting and delicious cuisine while working in a fast-paced and dynamic kitchen environment, we want to hear from you. 

Qualifications: 

- Proven experience as a sous chef in a reputable restaurant or culinary establishment 

- Extensive knowledge of American and Asian cuisine, including culinary techniques and flavor profiles 

- Demonstrated leadership and management skills to effectively lead a kitchen team 

- Ability to thrive in a high-pressure, fast-paced environment while maintaining attention to detail - Strong communication and organizational skills 

- A culinary degree or relevant certification is a plus 

Responsibilities: 

- Assist the head chef in creating and executing menu items that blend American and Asian culinary traditions 

- Oversee and participate in the preparation, cooking, and presentation of food.

- Supervise and train kitchen staff, ensuring high standards of food preparation and presentation 

- Collaborate with the head chef to develop new menu items and specials 

- Maintain inventory and control food costs 

- Ensure adherence to food safety and sanitation standards 

- Contribute to a positive and collaborative work environment If you meet these qualifications and are ready to take on the exciting challenges of a bustling American-Asian fusion restaurant, we want to hear from you. 

Leap Global Services

Job Description

Job Title: Restaurant Manager (Calm Street Banawa)

Location: 8 Banawa Centrale Mall (8BC)

Job Type: Full Time

Experience Required: 1-2 years in restaurant management

Job Summary:

We are looking for a dedicated Restaurant Manager to lead our team and ensure an outstanding dining experience for our guests. The ideal candidate will have 1-2 years of experience in restaurant management, demonstrating a strong ability to handle staff management, administrative tasks, and overall operations.

Roles and Responsibilities:

1. Staff Management:

- Train, and schedule staff, ensuring optimal coverage during shifts.

- Provide ongoing coaching and guidance to team members to enhance performance and service quality.

- Conduct regular performance evaluations and address any personnel issues.

2. Operational Oversight:

- Monitor daily restaurant operations to ensure smooth service and a high standard of quality.

- Collaborate with kitchen staff to ensure timely food preparation and presentation.

3. Customer Service:

- Create a welcoming environment for guests, encouraging feedback and promptly addressing any concerns or complaints.

- Implement service standards to enhance customer satisfaction and loyalty.

4. Administrative Tasks:

- Prepare and maintain daily, weekly, and monthly reports on sales, labor, and inventory.

- Manage cash handling procedures, ensuring accuracy in financial transactions and deposits.

5. Inventory and Supply Management:

- Oversee inventory control processes, ordering supplies as needed to maintain optimal stock levels.

- Conduct regular inventory checks and minimize waste by implementing efficient practices.

6. Financial Management:

- Assist in budget preparation and monitor financial performance against established goals.

- Analyze sales reports to identify trends and areas for improvement.

7. Compliance and Safety:

- Ensure adherence to health and safety regulations, as well as company policies and procedures.

- Train staff on safety and sanitation practices to maintain a clean and safe environment.

8. Marketing and Promotions:

- Collaborate with the marketing team to create promotional campaigns and events that drive traffic to the restaurant.

- Help implement social media strategies to increase brand awareness and customer engagement.

Qualifications:

- Bachelor's degree in Hospitality Management or a related field (preferred).

- 1-2 years of experience in restaurant management or a similar role.

- Strong leadership and communication skills.

- Proficient in Microsoft Office and POS systems.

- Ability to work flexible hours, including nights, weekends, and holidays.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for growth and professional development.

- A fun and supportive team environment.

If you are passionate about the restaurant industry and have a track record of effective management, we would love to hear from you!

How to Apply:

Please submit your resume and cover letter to edkhan.mayol@leapglobalteams.com

Join us at Calm Street - Banawa and help us deliver unforgettable dining experiences!

Grand Hyatt Singapore

Job Description

The Singapore EDITION

Job Description

JW Marriott Hotel Singapore South Beach

Job Description

Guzman y Gomez

Job Description

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.
 

What we’re looking for 

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team. Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes.

What we mean specifically is

• Experience leading a team within a busy, high volume hospitality environment
  
• Experience delivering exceptional customer service
  
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
  
• Performance Incentives (quarterly)
  
• Rapid Career Growth
  
• 5 days work week and 2 days OFF, 44 hours
  
• Outpatient & Hospitalisation benefits
  
• Staff meals & discounted meals
  
• Sign-up bonus of $2,000
  
• Staff referral programme of $500
  
• Various types of leave entitlements
  
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Work Schedule:
This job has the following work schedule:
5 days / week

Morning shift

Mid shift

Afternoon shift

Overtime

Benefits & Perks
This job has the following benefits:
Medical coverage

Joining Bonus

Training & professional development

Paid overtime

This job is located in Central, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

Guzman y Gomez

Job Description

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
  
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
  
• Maintain a clean and organised restaurant at all times whilst on shift.
  
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
  
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG 
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
  
• Personable and approachable disposition
  
• Willingness to learn and develop strong competence in various GYG systems
  
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
  
• Face sales and interactions
  
• Learn proper techniques to problem solving and conflict management
  
• Coordinate information between operations and head office
  
• Learn how to deliver and manage superior customer service
  
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
  
• Provide weekly recruiting status reports to management
  
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management 
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG: 

• Attractive Salary $$
  
• Performance Incentives (quarterly) 
• Rapid Career Growth
  
• 5 days work week and 2 days OFF, 44 hour 
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
  
• Staff referral programme of $500
  
• Various types of leave entitlements
  
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Work Schedule:
This job has the following work schedule:
5 days / week

Morning shift

Mid shift

Afternoon shift

Overtime

Benefits & Perks
This job has the following benefits:
Medical coverage

Joining Bonus

Training & professional development

Paid overtime

This job is located in Central, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

Guzman y Gomez

Job Description

Job Description & Requirements

As the Head Chef, you’ll be responsible for ensuring that all kitchen quality standards are always complied with. You will be supporting the recruitment, training, and development of all kitchen crew, supporting the restaurant manager with P&L results which include, COGS, Labor, and Operating Expenses, and ensuring all food safety and WH&S policies and procedures are adhered to.

We appreciate experience comes in many shapes and sizes, what we mean specifically is

- Experience in a kitchen/cooking role within a busy hospitality environment
- Experience leading and developing a team
- Certificate in commercial cookery or equivalent experience
- Good understanding of food safety concerns
- Excellent interpersonal and communication skills

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Work Schedule:
This job has the following work schedule:
Morning shift

Afternoon shift

Evening shift

5 days / week

Benefits & Perks
This job has the following benefits:
Joining Bonus

Medical coverage

Training & professional development

Paid overtime

This job is located in Central, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

THHG Hospitality Inc.

Job Description

About the Job

• Provide an excellent and consistent level of service to the hostel’s guests and also contribute to the smooth and efficient running of the hostel’s operations. You will be reporting to the Board of Directors.

Responsibilities

• Responsible for the overall operations management of the properties.
• Monitor day-to-day facilities and maintenance operations.
• Lead and supervise all operation staff to ensure daily operations is running smoothly and efficiently.
• Review the operations processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, feedback review and take remedial actions for service recovery and to improve service delivery.
• Maintain an excellent customer service standard with effective internal/external service communication and to provide good customer service experience at all times.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors, contractors and all internal/external customers.
• Conduct regular inspections of properties and perform preventive property maintenance promptly to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Manage the company’s emergency response team (aka CERT) to ensure on-the-ground operations are well coordinated, drill, exercises and trainings are carried out as per schedule.
• Perform any ad-hoc task as assigned by the management. 

Requirements

• Minimum Degree in Property Development or Hospitality/Tourism/Hotel Management or equivalent.
• At least 5 years of working experience at managerial level in operations.
• Excellent interpersonal and communication skills.
• Good analytical, organizational and problem-solving skills.
• Strong leadership skills, structured with strong work ethics.
• Resourceful, good team player and able to multi-task.
• Result driven and able to work independently in a fast-paced environment.
• Experience in pre-opening operations team is an advantage.

YATS International Leisure Philippines

Job Description

We are looking for a Restaurant Sales Manager to lead all aspects of our business. 

Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. 

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. 

We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. 

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Makes sure the restaurant runs smoothly and achieve sales targets and quotas

Coordinating daily restaurant management operations

Delivering superior food and beverage service and maximizing customer satisfaction

Responding efficiently and accurately to restaurant customer complaints

Maintaining safety and food quality standards. Keeping customers happy, getting their feedback on the experience and handling complaints.

RYDE N' GO MOTORCYCLE

Job Description

• Supporting the store manager in achieving sales targets.
• Managing daily operations, including store opening and closing procedures, cash handling, and inventory management.
• Ensuring customer satisfaction with a problem-solving attitude.
• Collaborating with other departments to optimise the customer experience and improve store operations.

MERCURE SINGAPORE BUGIS

Job Description

Penang Marriott Hotel

Job Description

Courtyard Penang

Job Description

Le Méridien

Job Description

SRI BISTARI@WOODLANDS PTE. LTD.

Job Description

Integrated Nautical Resort Sdn Bhd

Job Description

Integrated Nautical Resort Sdn Bhd

Job Description

Marriott Hotel Manila

Job Description

Dempsey Resource Management Inc.

Job Description

Minimum Qualification

*Degree in business management or a masters in business administration.
*At least Fifteen (15) years working experience and at Standards
*At least Ten (10) years management experience
*At least 3 years Solar Industry experience
*Handled solar or renewable energy projects
*Curated any Solar Systems platforms
*Eligibility : None required
*Education: Any Engineering or Business-related course/background

Responsibilities:
 Overseeing daily business operations
 Generating sales opportunities and business relationships
 Developing and implementing growth strategies
 Technical training of managers and staff.
 Creating and managing budgets
 Improving revenue.
 Organize the Business Structure and hiring of employee plantilla
 Evaluating performance and productivity
 Analyzing accounting and financial data
 Researching and identifying growth opportunities
 Generating reports and giving presentations.

Scottland Leisure, Inc. (The Lind Hotels)

Job Description

Essential Duties and Responsibilities 

Customer Service Excellence:

• Set high service standards and ensure that they are consistently met or exceeded.
• Train and motivate front office staff to deliver exceptional customer service.
• Handle guest complaints and resolve issues promptly and effectively.
• Foster a guest-centric culture among al front-office team members.

Departmental Supervision:

• Oversee the daily operations of the Guest Services/Reception/Concierge department, ensuring smooth check-in and check-out processes.
• Manage the transportation services, including coordinating land and sea transportation and airport representation.
• Coordinate guest activities, ensuring a diverse range of options are available and organized efficiently.
• Supervise the Kids Club, ensuring a safe and enjoyable experience for children.
• Oversee the training and scheduling of lifeguards to maintain the safety of guests using water facilities.
• Manage the gym facility, ensuring cleanliness, functionality, and a pleasant atmosphere.

Team Management:

• Recruit, train, and evaluate front office staff, ensuring a competent and motivated team.
• Conduct regular performance reviews, provide feedback, and implement development plans.
• Foster a positive and collaborative work environment, promoting teamwork and cooperation.

Administrative Duties:

• Develop and implement front office policies, procedures, and standards.
• Maintain accurate guest records, ensuring confidentiality and data protection.
• Monitor and manage room inventory, maximizing occupancy and revenue opportunities.
• Prepare reports on key performance indicators, financials, and guest satisfaction metrics.

Interdepartmental Coordination:

• Collaborate with other departments, such as Housekeeping, Food and Beverage, and Sales, to ensure seamless operations and exceptional guest experiences.
• Participate in regular meetings and communicate effectively to ensure all teams are aligned.

Required Skills:

• Excellent communication and leadership skills.
• Ability to motivate and manage a diverse team.
• Strong customer service skills with the ability to handle guest complaints and resolve issues.
• High level of organizational skills
• Time management and multi-tasking skills.

 Qualifications

• Minimum of 3-5 years’ experience in related position;
• Hospitality/Tourism or other Business Management related course;
• Knowledgeable of hotel software and systems
• Ability to manage budgets and expenses related to front office operations.

Experience

• Experience in a 5-star or luxury hotel.
• Experience in resort or 5 star hotel chain in hotel Sales operations. 

Bloomberry Resorts and Hotels Inc.

Job Description

Shangri-La's Boracay Resort & Spa

Job Description

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

Courtyard by Marriott Melaka

Job Description

Wynwood Hotel

Job Description

SPECIFIC REQUIREMENTS

·        Bachelor’s degree in Hospitality/Tourism/Hotel Management or a related field.

·        Candidate must have Culinary Certificate or Diploma.

·        At least five (5) years work experience as Sous Chef in a Hotel Industry.

·        Knowledgeable in HACCP and Food Safety Management System

·        Good communication and leadership skills

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role

Amara Singapore

Job Description

JOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests 

JOB RESPONSIBILITIES:

• ​To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.
  • Selling, registering and assigning rooms to incoming guests
  • Giving general information and aid and handling out keys to guests
  • Carrying baggage of and escorting guests to their rooms.
  • Meeting and sending of guests
• To see to the preparation of and finalize all Front Office reports, schedules, requisitions, etc.
• To support the Sales and Marketing efforts in catering to the needs of our clients and guests.
• To co-ordinate with Housekeeping, Accounting and other departments concerned in handling guest requests, inquiries and complaints regarding accommodations, services and billing.
• To develop and implement procedures to govern Front Office activities, see to it that associate understand and adhere to approved standards, procedures and policies of the hotel.

JOB REQUIREMENTS :

• Minimum 5 years in similar capacity
• Strong leadership skills
• Excellent working knowledge of MS Office applications and Hotel Systems

Hilton International Phils.

Job Description

Hilton Overview:

With 19 world-class brands, in 119 countries and territories comprising more than 7000 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview:

Hilton Manila is a 356 room property located located in the Newport World Resorts, offering direct access to a casino, performing arts theatre, movie complex, and mall, home to shopping and dining. It has 4 F&B outlets, with a swim up bar and banqueting and meeting spaces. 

Role Description: 

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

 1. Champion Business Excellence

• Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
• Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
• Stay ahead of market trends and seize new opportunities

 2. Lead with Vision

• Inspire a culture of excellence by providing strong leadership to all team members.
• Monitor and develop team member performance, particularly the executive team and department heads
• Foster a workplace where every team member thrives and contributes to the property’s collective goals

 3. Elevate Guest Experience 

• Manage operations with a keen eye for detail
• Monitor guest feedback and implement improvements as necessary to exceed guest expectations
• Deliver exceptional service to ensure every guest leaves with a desire to return

 4. Financial Stewardship

• Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
• Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

 5. Quality Assurance

• Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
• Conduct regular inspections to ensure compliance with quality and brand standard requirements
• Implement improvement initiatives to enhance overall guest experience and hotel reputation

 6. Owner Relations

• Build strong rapport with hotel owners through proactive and on-going communication
• Serve as a primary liaison between hotel owners and corporate entities

Role Requirements:

• Prior Hotel General Management experience, ideally with strong commercial background
• Strong knowledge and experience in driving commercial performance in high competitive markets
• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
• Outstanding communication and negotiation skills with a customer-first mindset
• Solid grasp of financial management principles and experience in budgeting and forecasting
• Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton International Phils.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

Oversees and directs all aspects of the hotel operational departments which include: Front Office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security and Spa & Fitness Centre, and other relevant operating departments.  Ensures these departments are well run by focusing on the following aspects: Maximization of revenues and profits, minimization of operating costs, implementation and follow up of service standards/staff training, good up-keeping of the assets.  Ensures highest levels of customer satisfaction.

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

§  To support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues:  in particular, the General Manager (GM), Commercial Director (CD), Director of Finance (DOF) & Director of Human Resources (DHR).

§  Fully contribute to the design of the hotel’s business strategy.

§  Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service)

§  Actively support the CD by ensuring that Front Desk and F&B staff are fully trained and committed to upselling.

§  Actively support the CD in the generation of revenue by ensuring the highest possible level of collaboration in Conference & Banqueting organization to maximize yield and profit

§  Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 

§  Train and implement Hilton standards and related departmental regulations. 

§  Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 

§  Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  

§  Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 

§  Manage all direct reports professionally, encouraging good teamwork and operations. 

§  Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 

§  Conduct regular Operations meetings including all direct reports. 

§  Supervise team members’ performance and grooming daily. 

§  Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 

§  Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, Stay Experience, QA, turnover, etc. 

§  Work with Commercial Director and Director of Food & Beverage to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 

§  Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 

§  Evaluate competitors’ products and price policies twice a year. 

§  Ensure that VIP guests receive the care and service they deserve every day. 

§  Adhere to the hotel’s security and emergency policies and procedures. 

§  Assist the General Manager in all activities and functions related to the daily operations of the hotel.  

§  Complete relevant tasks assigned by the General Manager. 

§  Acting deputy in the General Manager’s absence. 

§  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

§  Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• Dynamic leadership. Versatile and results oriented. Strategic thinker and well organised. Previous experience in a similar role in a luxury international hotel is a must.
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

EFFICIENT EMPLOYMENT PTE. LTD.

Job Description

Jones Lang LaSalle Property Consultants Pte Ltd

Job Description

Hvala 1 Pte Ltd

Job Description

Roles & Responsibility

• Responsible for assisting Executive Pastry Chef & Pastry Chef in daily operation works.

• Responsible for preparing ingredients and dishes

• Guide personnel in the proper performance of their duties if needed

• Receiving and checking of inventory, monitoring of inventory levels
• Maintaining the hygiene standard

Skills & requirements

• With at least 2-3 years of kitchen experience

• Excellent knowledge of ingredients

• Excellent good knowledge of food handling, food preparation and cooking procedures for a specific station

• Ability to consistently maintain a high quality of all food items and standards of presentation for a specific station

• Ability to maintain high levels of hygiene and order in work area including chiller and freezers.

• Excellent knowledge of food hygiene regulations and following company quality standards.

• ⁠Graduated with a Diploma in pastry & bakery will be advantages

• ⁠ Positive attitude and good communication skills

• ⁠ Meticulous, keen attention to detail and creativity.

Other job details

• 5 day work week

• Medical claim system

• 14 days of annual leave (upon completion of probation period, prorated)

• Individual welfare fund (upon completion of probation period, prorated)

Work Schedule:
This job has the following work schedule:
5 days / week

Benefits & Perks
This job has the following benefits:
Training & professional development

This job is located in Paya Lebar, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

Courtyard Kuala Lumpur South

Job Description

CapitaLand Group

Job Description

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. 

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Aureo Hotels and Resort

Job Description

Job Descriptions:

• Provide outstanding services and ensure customer satisfaction.
• Address customer concerns and complaints promptly and professionally.
• Respond to customer needs and requests in a timely manner.
• Answer phone switchboards and transfer calls and take messages.
• Manage incoming and outgoing mails and faxes.
• Post charges to customers and handle card and cash transactions.
• Plan and assign workloads for front office associates.
• Supervise associates in their assigned job duties.
• Prepare operational and financial records for Manager to review.
• Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
• Assist in hiring and training associates in front office duties.
• Evaluate the performance of associates and provide appropriate feedback.
• Ensure associates follow company policies and operational procedures.
• Schedule regular meetings to discuss about issues and updates.
• Educate associates on safety, emergency and security procedures.

Qualifications:

• Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge and experience in MS office programs.
• Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.
• A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure.

Aureo Hotels and Resort

Job Description

Job Descriptions:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Qualifications:

• With vast experience in handling FnB responsibilities
• Good Team Leader
• Has good records in previous work experiences
• With Bachelor's Degree
• Willing to be assigned in San Fernando, La Union

SSG Hotels Pte Ltd

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peak

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Din Tai Fung

Job Description

Job Responsibilities: 

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant 
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet 
• Lead and motivate staff in achieving sales targets and customer satisfaction 
• Develop and maintain the highest standard of service quality 
• Ensure all cost expenses are well managed 
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability. 
• Involve, prepare pre-service meeting/roll call for staff 
• Evaluate the operations and procedures and suggest improvements 
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards 
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ 
• Attend all meetings and training programs when required 
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences 
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers 
• Overseas posting/attachment may be required

Discover our Perks! 

• Quarterly incentives and attractive bonuses for outstanding performance.
• Birthday Vouchers of Up to $150: Celebrate your special day with a dining experience on us, plus delightful gifts, during your birthday month.
• Staff Meals: Enjoy sumptuous meals provided for all staff.
• Medical, Dental, and Traditional Chinese Medicine Claims: Receive reimbursement for medical fees, dental expenses, and traditional Chinese medicine treatments.
• Professional Attire On Us: Receive fully reimbursed professional uniforms for work, including free laundry service.
• Additional Perks: Take advantage of Discounts on Company Products/Services and engaging Team-building Activities.
• Festive Gifts: Receive special gifts during festive seasons to celebrate with the team.
• Team-bonding Activities: Join fun and interactive team-building activities to strengthen relationships and foster teamwork.
• Career Growth Opportunities: Explore advancement within our dynamic organization with training provided to support your development.
• Education Support: Invest in your future with opportunities for further study and skill development.

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Diploma/‘O’ Level/ Certificate in F&B
• At least 3 - 5 years’ experience in relevant field

Personal Attributes

• Able to strive in a fast paced environment
• Well groomed
• Able to work under pressure
• Service oriented and sales driven
• Proven leadership track record
• Analytical and positive mindset
• Computer-literate
• Bilingual in English and Mandarin to liase with Mandarin speaking customers

Sheraton Bali Kuta Resort

Job Description

Sheraton Bali Kuta Resort

Job Description

International Marketing Group (IMG) Insurance Brokers Corp.

Job Description

• Organizing meetings with hotel resort department heads to address changes to policies and assess progress
• Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures
• Training and developing hotel staff to achieve their career goals and become more successful in their roles
• Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff
• Helping resolve guest complaints and booking and billing issues
• Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments
• Recruiting and hiring new hotel staff to fill vacant positions
• Greeting guests and inspecting their rooms to ensure they're clean and satisfactory
• Maintaining the hotel's physical properties and arranging for repairs, if necessary
• Ensuring that the hotel meets all health, safety and security laws and regulations
• Planning and implementing hotel marketing campaigns to attract new guests
• Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings
• Advertising and promotions of the hotel
• Monitor hotel revenues.
• ensure the implementation of safety measures of all guests

iO Italian Osteria

Job Description

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 04 November 2024
• Expected salary: $3,500 - $4,500 per month