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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Sales Manager / Senior Sales Manager |
24-May-2025 | |
| M Social Hotel Phuket | 55480 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)
สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
ไปยังอีเมล์ msp.recruit@millenniumhotels.com
M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!
ENGINEERING
SALES AND MARKETING
FRONT OFFICE
รายละเอียด
Based on Phuket
แผนก:
SALES AND MARKETING
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
ฝ่ายทรัพยากรบุคคล
อีเมล์:
msp.recruit@millenniumhotels.com
เบอร์ติดต่อ:
076601999
ลงประกาศเมื่อ:
23 พ.ค. 68
Assistant Catering Sales Manager |
23-May-2025 | |
| SuccessClicks Limited | 55463 | - Central, Central and Western District | |
Job Description:
Seek new opportunities to promote catering food items to new clients
Seek and secure new partnership with venue partners and companies in Hong Kong
Prepare sales and pitch materials for communicating with potential venue partners and companies
Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners
Requirements:
Prior experience in a similar role in a hotel or restaurant group
Solid network of corporate clients and venue partners
Fun, open and charismatic personality with willingness in take on new challenges
Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese
Strong presentation skills
Sales Executive25085179 |
23-May-2025 | |
| Marriott International | 55449 | - Phuket | |
POSITION SUMMARY
Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Reservation Sales Manager - JW Marriott Phuket Chalong Bay Resort &... |
23-May-2025 | |
| JW Phuket Chalong Bay | 55450 | - Phuket | |
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Director of Sales - JW Marriott Phuket Chalong Bay Resort & Spa and Courtyard... |
21-May-2025 | |
| JW Phuket Chalong Bay | 55357 | - Phuket | |
JOB SUMMARY
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Supporting Developing & Executing Sales Strategies
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.
• Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends booking goals for sales team members.
Managing Sales Activities
• Monitors all day to day activities of direct reports.
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews guest satisfaction results to identify areas of improvement.
Building Successful Relationships
• Develops and manages relationships with key stakeholders, both internal and external.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.
• Interacts with guests to obtain feedback on product quality and service levels.
• Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
Managing and Conducting Human Resource Activities
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Utilizes all available on the job training tools for employees.
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
Additional Responsibilities
• Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Director of Sales |
21-May-2025 | |
| Accor Asia Corporate Offices | 55403 | - Singapore | |
Company Description
Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.
Job DescriptionThe employee may be required to perform additional duties as needed by business volume and as assigned by superiors.
QualificationsJoin us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
E-Commerce & Digital Marketing Manager |
20-May-2025 | |
| Mandarin Oriental | 55226 | - Bang Rak, Bangkok | |
Major responsibilities
• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.
Qualifications and Requirements:-
E-Commerce & Digital Marketing Manager |
20-May-2025 | |
| Hotel Mandarine Regency | 55229 | - Bangkok | |
Major responsibilities
• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.
Qualifications and Requirements:-
Asst. Director of Sales (BKK based) |
20-May-2025 | |
| M Social Hotel Phuket | 55225 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)
สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
ไปยังอีเมล์ msp.recruit@millenniumhotels.com
M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!
ENGINEERING
SALES AND MARKETING
FRONT OFFICE
รายละเอียด
Based on Bangkok
แผนก:
SALES AND MARKETING
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
ฝ่ายทรัพยากรบุคคล
อีเมล์:
msp.recruit@millenniumhotels.com
เบอร์ติดต่อ:
076601999
ลงประกาศเมื่อ:
19 พ.ค. 68
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Assistant Operations Manager (F&B MICE) |
20-May-2025 |
| Resorts World at Sentosa Pte Ltd | 55316 | - Sentosa, Central Region | |
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Primary Responsibilities:
Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively in achieving MICE's plans and goals
Ensure memorable and exceptional experiences for all guests and customers with creative and innovative ideas and concepts with a strong guest recognition system/program
Monitor and collaborate with the Culinary team to achieve and maintain a healthy food cost, efficiency and/or profitability
Ensure all guest areas are kept and maintained in a spotlessly clean and comfortable state, and proper work areas are provided for team members and kept and maintained in a safe, clean, tidy and organized environment
Provide coaching and guidance to F&B team and fulfill all training needs for their future development
Requirements:
Preferably certificate in F&B/Hospitality Management
Minimum 2 years' experience at a managerial level, preferably having F&B banquet experience
Knowledge of various drink recipes and beverage service standards
Good interpersonal and communication skills with cheerful personality
SALES SUPERVISOR |
19-May-2025 | |
| DISH-WA-SHING SOLUTIONS PTE. LTD. | 55154 | - Central Region | |
Roles & Responsibilities
A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.
Sales Supervisor Job Responsibilities
• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.
Sales Supervisor Skills/Abilities/Knowledge
• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
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Senior Sales Manager |
19-May-2025 |
| Crowne Plaza Hotel Changi Airport | 55213 | - Changi, East Region | |
As Senior Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
Interfaces with operations on a timely basis
Maintain regular contact with IHG hotels in Singapore and regional reservation office
Build rapport and strong relations with employees and potential clients
Entertain clients and provide proper customer service
Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
Plan and conduct familiarization tours and site inspections
Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan
Achieve sales targets and drive results positively to attain highest possible sales for hotel
You are in charge in managing wholesale and corporate accounts
What we need from you
A minimum qualification in Diploma
At least 3 years of experience in the a supervisory level, including management experience
Strong knowledge of local businesses and business trends required
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Revenue Manager |
19-May-2025 | |
| Cross Vibe Chiang Mai Decem | 55164 | - Chiang Mai | |
§ Manage and maintain group and transient inventory controls
§ Develop, monitor, and adjust sales and pricing strategies
§ Provide critical analysis of strategies, room's statistics and demand factors
§ Conduct competitive and demand analysis
§ Maintain distribution channel data integrity.
§ Excellent interpersonal and communication skills and the ability to work well with co-workers and the public.
§ Attention to detail and organizational skills are a must.
§ Strong time management skills and ability to prioritize work.
§ Strong Microsoft Office skills, specifically Excel.
§ Independently implements appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in the IDS/GDS/CRO and property PMS in a timely manner to promote rate parity throughout all booking channels.
§ Develops near and long term top-line room revenue hotel forecasts upon request from the Regional Director of Revenue Management.
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Senior / Revenue Manager (Hotel) |
19-May-2025 |
| Frasers Property Limited | 55212 | - Chinatown, Central Region | |
Job Summary
The incumbent will oversee the Reservations, Channel distribution and Marketing Communication team on day-to-day operations for Capri by Fraser, China Square.
Job Description
Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations includes daily pick-up analysis, strategy analysis & adjustments, historical data & future trend analysis.
Must possess the knowledge of business profitability and evaluate business from local accounts and groups to provide input to future rate setting and negotiation. These include monitor competitor pricing, update, analyse and communicate group, wholesales, and transient pace to ensure the hotel is correctly positioned for each market segment.
Oversee strategy for brand website and all 3rd party distribution by supervising Channel Distribution Executive and Reservation Head. These include managing:
Implement daily hotel rates on various online/offline travel agencies, GDS platform and hotels’ websites.
optimizing room inventories through e-distribution channels and rapport buildings with OTAs (B2C) and e-commerce partners. Must develop and maintain partnerships with third party business partners that lead to incremental revenue growth.
Oversee Marketing Communication team in managing digital marketing strategy and execution across marketing channels (Social, Web, Content, Email, Display, Search) as well as across ad platforms.
Conduct assessment and reporting on the performance of all digital marketing campaigns.
Strategizing with corporate office and Cluster Marcom by observing latest trends and best practices in terms of online/digital marketing and implement effective channel promotions and GDS media campaigns to pursue aggressive growth targets.
Regularly check the input and the quality of data (segmentation, denials tracking, etc) and work with Reservation head and Channel Distribution Executive to ensure all related systems are configured correctly, validated, and efficient including RMS/PMS/CRS/CRM/Channel management/Booking engine etc.
To facilitate/conduct weekly revenue and marketing meeting and generate and analyse reports for meetings, displaying key facts/trends etc. on market insights to ensure all relevant team members such as reservation and sales are actively engaged in revenue decisions.
Inspire, coach, and motivate team to achieve company goal. Must constantly solicit input from subordinate and give timely and specific feedback regarding job performance and conduct regular briefing/ staff training
Participate in preparing budgets, business plans and perform forecasting revenue adjustments. Update monthly report including analysing overall monthly hotel performance and provide summary report with recommendations to improve long term strategies for public segment.
Working closely with corporate office & cluster team in ensuring efficient utilization of all systems, in line with Frasers’ best practice and standard operating procedures
Job Requirements
Diploma / bachelor’s degree in business management, Finance or relevant
Minimum 5 years of working experience preferred with revenue, channel distribution or reservation background.
Must possess strong passion for revenue management and strong analytical ability.
Meticulous and sharp with numbers
Good communication skills and possess good leadership traits.
A good team player
Self-motivated and self-disciplined
Has good knowledge of PMS and CRS.
Preferably with Channel Management an GDS knowledge and experiences
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Group Director of Revenue Management and Distribution |
19-May-2025 |
| Regal Hotels International | 55168 | - Hong Kong Island | |
Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.
Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.
Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.
Position Summary:
Regal Hotels Group is seeking a strategic and forward-thinking Group Director of Revenue Management and Distribution to lead revenue strategy across its diverse portfolio of 12 hotels under the Regal, iclub, and Regala brands. Based at the corporate office in Hong Kong, this senior leadership role is responsible for maximising top-line performance through dynamic pricing, distribution optimisation, and the digital transformation of core systems, including the Property Management System (PMS) and Revenue Management System (RMS).
Job Responsibilities:
Strategic Leadership
Develop and implement group-wide revenue management strategies aligned with brand positioning and evolving market conditions.
Lead the digital transformation of revenue-related systems, including the assessment and implementation of next-generation PMS, RMS, CRS, and business intelligence platforms.
Collaborate with brand, sales, and operations leadership to ensure pricing and distribution strategies enhance the guest experience and uphold brand integrity.
Revenue Optimisation
Oversee pricing, inventory control, and demand forecasting across all properties.
Analyse market trends, competitor performance, and booking patterns to identify revenue growth opportunities.
Monitor and drive key performance indicators (KPIs), including RevPAR, ADR, occupancy, and channel mix.
Distribution Management
Optimise the distribution strategy with a strong focus on direct channels, followed by OTAs, GDS, and wholesale.
Ensure rate parity and channel integrity across all digital platforms.
Manage strategic relationships with distribution partners and technology vendors.
Team Leadership & Development
Lead and mentor a small corporate revenue team and provide strategic guidance to Sales and Marketing leaders at the property level.
Foster a culture of data-driven decision-making and continuous improvement.
Design and deliver training programmes to enhance revenue management capabilities across the group.
Digital Transformation
Spearhead the digital transformation of revenue and distribution systems in partnership with MIS and external vendors.
Ensure seamless integration, scalability, and future-readiness of all platforms.
Champion innovation in automation, AI-driven forecasting, and dynamic pricing models.
Job Requirements:
Bachelor’s degree in Hospitality, Business, Economics, or a related field; MBA preferred.
Minimum 10 years of progressive experience in revenue management, with at least 5 years in a corporate or multi-property leadership role.
Proven success in digital transformation and innovation within the hospitality sector.
Strong analytical, strategic thinking, leadership, and communication skills.
In-depth knowledge of the Hong Kong hospitality market and regional travel trends.
Proficiency in PMS, RMS, CRS, channel management, and BI tools (e.g., Opera Cloud, Cambridge, IDeaS, Duetto, SynXis, OTA Insight).
We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766
Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.
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PASSENGER SALES EXECUTIVE |
19-May-2025 |
| Asiana Philippines GSA, Inc. | 55195 | - Makati City, Metro Manila | |
Primarily responsible for managing the revenue performance of Asiana Airlines in the Philippines by promoting its service, products, and brand
Develop and sustain the relationships with assigned travel agencies to ensure the achievement of the revenue target
Receive calls from travel agents and direct passengers at any given time
Assists sales team with regards to travel agent’s concerns
Assists in- house sales in terms of group bookings, follow- up of groups, and backup when needed
Coordinates and assists with the reservations and ticketing department when needed
Plan, organize, and execute marketing activities, especially agents’ events, trade shows, promotions, etc.
Conducts market analysis and sales strategies to increase sales
Deals with the principal directly
Support the Head Office in developing, implementing, and managing digital marketing campaigns to promote products and services
Prepare a fare sheet for promotions
Qualifications:
· Must be a college graduate. Bachelor’s in Business Administration, Tourism or any related field.
· Male or Female
· Relevant experience in airlines or tourism related industry and knowledge in related reservation and ticketing system is an advantage
· Minimum of 1 year experience. Fresh graduates are welcome to apply.
· Must have excellent verbal and written communication skills
· Must be result-oriented and able to work both independently and within a team environment
· Keen on details
· Demonstrates aptitude for problem-solving and an ability to determine solutions
· Must possess proficiency in using Microsoft Office
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Revenue Audit |
19-May-2025 |
| Strategem Ventures Management Inc. | 55193 | - Metro Manila | |
About the role
Strategem Ventures Management Inc. is seeking a skilled and detail-oriented Revenue Audit professional to join our dynamic team in our Metro Manila office. As a fulltime Revenue Audit specialist, you will play a crucial role in ensuring the accuracy and integrity of our financial records, contributing to the overall success of our gaming operations.
What you'll be doing
Conducting comprehensive audits of revenue streams, transactions, and accounting records to identify potential discrepancies or irregularities
Analysing financial data to detect trends, patterns, and areas for improvement in revenue management
Preparing detailed audit reports and presenting findings to management, recommending corrective actions and process enhancements
Collaborating with cross-functional teams to implement and monitor internal control systems and procedures
Staying up-to-date with industry regulations, best practices, and emerging trends in revenue audit and compliance
Providing training and guidance to finance and operations personnel on revenue auditing processes and requirements
What we're looking for
Bachelor's degree in Accounting, Finance, or a related field
Minimum 1 years of experience in revenue auditing, preferably in the gaming or hospitality industry
Strong analytical and problem-solving skills, with the ability to identify and resolve complex financial issues
Excellent attention to detail and a keen eye for identifying discrepancies and anomalies
Proficient in financial reporting, data analysis, and the use of audit software and tools
Thorough understanding of relevant industry regulations, compliance requirements, and best practices
Effective communication and interpersonal skills, with the ability to present complex financial information to both technical and non-technical stakeholders
What we offer
At Strategem Ventures Management Inc., we are committed to providing our employees with a rewarding and fulfilling work environment. We offer competitive compensation, comprehensive benefits, and ample opportunities for professional development and career growth. Our company culture is built on collaboration, innovation, and a shared passion for excellence in the gaming and hospitality industry.
If you are passionate about revenue auditing and are eager to contribute to the success of a leading gaming company, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to careers@strategemventuresmanagement.com.
Sales And Marketing |
19-May-2025 | |
| Thrive Organisation on behalf of Thrive Organisation | 55153 | - Singapore | |
Thrive Organisation on behalf of Thrive Organisation is hiring a Full time Sales And Marketing role in Singapore River, Singapore. Apply now to be part of our team.
🚀 Start Your Journey with THRIVE 🌟 Be the Spark That Drives Success!
Are you ready to stand out and make an impact? We’re looking for vibrant, ambitious, and outgoing individuals who are eager to learn, grow, and make their mark! If you love meeting new people, taking on challenges, and working in a fast-paced, energetic environment, we want YOU!
Why Join Us? Because YOU are the difference maker!
Your Mission:
Collaborate with a passionate team to drive exciting campaigns and make a real impact
Lead the way with creative sales strategies and inspire others to succeed
Share your energy and support fellow team members in a positive, dynamic, and social atmosphere
What’s In It For You?
Limitless Growth – Learn, develop, and evolve every day
Celebrate Your Wins – Earn bonuses, incentives, and recognition for your efforts
Amazing Adventures – Join us on overseas retreats, social events, and unforgettable team-building experiences
Build Connections – Access exclusive events, leadership opportunities, and expand your professional network
Shape Your Future – Clear career paths, mentorship programs, and continuous feedback to help you succeed
Ready to be a part of something amazing? 🌟 APPLY NOW to find out more and make your mark! 🌟
Event Sales Manager25082079 |
18-May-2025 | |
| Marriott International | 55101 | - Ko Samui, Surat Thani | |
JOB SUMMARY
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
CORE WORK ACTIVITIES
Managing Event Logistics and Operations
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.
Ensuring and Providing Exceptional Customer Service
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
Leading Event Management Teams
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
Supporting and Coordinating with the Sales and Marketing Function
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
Conducting Human Resources Activities
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Director of Sales & Marketing25081761 |
18-May-2025 | |
| Sheraton Manila Bay | 55125 | - Manila City, Metro Manila | |
JOB SUMMARY
Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
CANDIDATE PROFILE
Education and Experience
Required:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Leadership
• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sales And Marketing |
18-May-2025 | |
| Thrive Organisation on behalf of Thrive Organisation | 55121 | - Singapore | |
Thrive Organisation on behalf of Thrive Organisation is hiring a Full time Sales And Marketing role in Singapore River, Singapore. Apply now to be part of our team.
🚀 Start Your Journey with THRIVE 🌟 Be the Spark That Drives Success!
Are you ready to stand out and make an impact?
We’re looking for vibrant, ambitious, and outgoing individuals who are eager to learn, grow, and make their mark! If you love meeting new people, taking on challenges, and working in a fast-paced, energetic environment, we want YOU!
Why Join Us? Because YOU are the difference maker!
Your Mission:
Collaborate with a passionate team to drive exciting campaigns and make a real impact
Lead the way with creative sales strategies and inspire others to succeed
Share your energy and support fellow team members in a positive, dynamic, and social atmosphere
What’s In It For You?
Limitless Growth – Learn, develop, and evolve every day
Celebrate Your Wins – Earn bonuses, incentives, and recognition for your efforts
Amazing Adventures – Join us on overseas retreats, social events, and unforgettable team-building experiences
Build Connections – Access exclusive events, leadership opportunities, and expand your professional network
Shape Your Future – Clear career paths, mentorship programs, and continuous feedback to help you succeed
Ready to be a part of something amazing?
🌟 APPLY NOW to find out more and make your mark! 🌟
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