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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

NT 1 (PHUKET) LIMITED

Job Description

Treville Phuket is a fifteen-key private coastal residence at Naithon, opening December 2026. The house is intimate, the covers are few, the standards are absolute, and the guests are known by name. As we build toward opening, we are recruiting two senior leaders to shape their departments from the ground up and lead them thereafter.

• Minimum five years as Executive Sous Chef or three years as Executive Chef at a high-quality fine Thai dining restaurant, independent or within a luxury hotel group, with genuine command of Western and Mediterranean cuisine.

• Experienced in private dining for discerning clientele.

• Fluent in English and strong working Thai.

• Hands-on, talented, self-motivated, a natural team player with strong leadership and a controlled temper.

• Pre-opening experience is an advantage.

Accor Asia Corporate Offices

Job Description

Accor Asia Corporate Offices

Job Description

Eaton HK

Eaton Workshop is a global hospitality company, built to uplift the human spirit as we collectively pursue a better world for people and planet.

Job Description

• At least 5 years hotel front desk working experience with 3 years or above at supervisory level
• Familiar with front office procedures and related software
• Strong yield management skills and ability to instill those in others
• Prompt and systematic decision making and problem solving skills with analytical power
• Strong leadership skills and able to work independently and confidently under pressure
• Solid knowledge on courteous manner of handling guests enquiries and complaints
• Eager to demonstrate “can-do" attitudes towards both internal & external customers

BENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

Interested candidates please submit your application via APPLY NOW or WhatsApp us on +85• •••• •088 for enquiries. As selection would only base on candidate's qualification & experience, no photo is required.

For more information on Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

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Cathay Pacific Airways Ltd

Cathay is a premium travel lifestyle brand based in Hong Kong, bringing people closer to the places and experiences that matter to them. Our purpose — to move people forward in life — begins with our own people.

Job Description

Department: Inflight Service Delivery Department

Role Introduction:

Reports to: Cabin Crew Service Excellence Manager

Shape how cabin crew are supported, developed and enabled to deliver service excellence, Cathay’s brand proposition and the customer outcomes that matter. You will assist the Cabin Crew Service Excellence Manager in leading crew engagement, managing performance and standards, and creating the conditions for cabin crew to succeed throughout their careers.

Your work will combine people leadership with operational delivery. From coaching crew and recognising high performance to resolving disputes, supporting well-being and managing contract decisions, you will approach each conversation with fairness, sound judgement and a clear understanding of the cabin crew environment. You will also lead the recruitment, onboarding, performance and development of the Cabin Crew Service Excellence team roles identified internally as Cabin Crew Service Excellence Executive (CCSEE), Cabin Crew Service Excellence Lead Representative (CCSELR) and Cabin Crew Service Excellence Representative (CCSER).

By analysing crew performance and customer trends, strengthening processes and translating insights into practical action, you will help raise service standards across the operation. Your leadership will equip colleagues to perform at their best and contribute to customer experiences that move people forward.

Key Responsibilities:

Crew Service Excellence and Engagement

• Assist the Cabin Crew Service Excellence Manager (CCSEM) to implement strategies for high quality engagement and crew success discussions. Understand the crew and their lifecycle and work with them towards the desired business and personal goals

• Actively mentor, coach and facilitate crew career discussions and development. Identify high performers and ensure they are recognised and rewarded according to the policy

• Act as the escalation point for crew disputes. Facilitate investigations, disciplinary discussions and execute resolutions where necessary. Facilitate crew well-being and support on leave and attendance matters

People and Process

• Responsible for the recruitment, on boarding, performance and development of CCSEE, CCSELR and CCSER. Leads the team of CCSEE, CCSELR and CCSER to create an environment where they can excel through encouragement and empowerment

• Identify development needs for the team and cabin crew and organise on board support if needed. Develop the capabilities (tools and skills) of the CCSEE to support CCSELR, CCSER and cabin crew on ground

• Develop guidelines and processes for managing crew performance and ensure they are executed in the right manner. Plan and execute contract renewal, extensions and non-renewals as required. Assist the CCSEM to plan manpower for on ground line support and on-board assessments. Deputise Cabin Crew Service Excellence Manager and support other Assistant Manager, Cabin Crew Service Excellence when required

Systems, Analysis and Reporting

• Analyse and report on cabin crew performance and customer scores and trends. Drive the development of new insights and trends. Collate reports for CCSEM on customer and crew performance and recommend actions for improvement. Monitor the crew performance data for quality and integrity

Continuous Improvement

• Collaborate with Talent Acquisition and The Learning Academy to identify training needs and develop programs to uplift skills for secondees and crew. Support the CCSEM for ad hoc projects and tasks. Recommend policy and procedures changes to improve effectiveness

Compliance

• Ensure personal data and other records handled by the team are accurately documented and securely accessed and stored. Ensure all policies and procedures are documented and always updated, and compliant with internal and external regulatory requirements

Others

• Prepare documents and represent the Company in labour disputes and on any other people issues. Support E&A and other ad hoc disruption

Requirements:

• University degree holder with at least 5 years relevant work experience in airline or hospitality industry

• Excellent people management skills. Previous experience in Training and People development is a clear advantage

• Strong service and customer-oriented mind-set

• Proven experience in driving high performance standards and engagement

• Sound knowledge of cabin crew operational environment and standards, including safety, service

• Good analytical and reporting skills

• Knowledge of HR functions and regulatory environment, psychology, behavioural sciences are an advantage

• Computer literacy, including Excel, PowerPoint, Microsoft Word

• Good communication and interpersonal skills with excellent command of written and spoken English

Personal & Application Information:

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

Application Deadline: 2026.08.26

CLOUD EXPO ASIA PTE. LTD.

Job Description

WHO WE ARE:

CloserStill Media run over 80 market leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in Asia, UK, Europe and USA.

Our portfolio includes some of the fastest growing, and often award-winning events including the Singapore Vet Show, Cloud Expo Asia, Data Centre World, eCommerce Expo, Learning Technologies and DevLearn.

We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!

We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.

WHO WE ARE LOOKING FOR:

CloserStill Media (CSM) is looking for an experienced Event Director to launch and scale a new technology show in Japan, building the event – and the team behind it – from the ground up. If you are energised by the challenge of establishing a brand-new market, enjoy owning a P&L end-to-end and want the opportunity to shape an event's future as the face of the brand in Japan, this is the role for you.

You will bring a proven track record as an Event Director or Senior Event Manager, ideally with experience launching a new market or inaugural event in Japan or the wider APAC region. You are commercially astute, comfortable setting and delivering against budgets, sales targets and P&L responsibility and confident building strategy across brand, marketing, operations and sales.

THE ROLE:

Develop and deliver effective strategies for the event program, budget, resources and team under the direction of the Commercial Director, ensuring scalable and sustainable growth. Collaborate with internal departments, external partners as well as vendors to ensure smooth planning and execution. Manage budgets against target margins to maximise return on investment, while supporting senior management with wider business priorities as required.

Brands

• Through research, analysis, developing relationships and market intelligence, to implement strategies and initiatives to ensure the on-going growth and sustainability of the event – writing a business plan for the event (updated annually)

• Produce coherent brand strategy for the event to maintain and increase relevance to target markets, meeting key-stakeholder expectations

• Ensure that marketing strategy is aligned with the event’s commercial objectives

• Configure a strategic event floor plan in conjunction with the operations team – designed to meet the budget target and optimise the visitors experience and ensure constant and consistent visitor stand traffic for exhibitors

• Identify and implement (where possible and appropriate) additional inventory items, revenue streams and brand extension opportunities

• Monitor and report competitor activity, taking actions where necessary

• Understand event’s market trends and develop event around it

Financial

• Work alongside senior management in setting annual P&L, with accountability for meeting and exceeding budgeted gross and net profit contribution of the event

• Ensure that the PO process is adhered to and any anomalies in the monthly management accounts are spotted early and acted upon

• Monitor (and support where necessary) credit control’s collection of funds, ensuring all payments are received according to agreed schedules

• Provide a monthly report and forecast on show revenues, contribution, manpower and actions that are being taken for the shows to achieve budget
  

General Management

• Day-to-day management of the event team

• Build the Data Centre World Japan (DCWJ) team from the ground up, including recruiting, onboarding and managing staff, as well as collaborating with partners and sales agents ahead of the show’s launch.

• Set clear goals and objectives for all reporting staff

• Set, monitor and evaluate performance targets (with the aid of CRM applications)

• Create, monitor and evaluate individual bonus plans for the show team

• Complete annual and mid-term staff appraisals as necessary

• Assess, develop and coach all reporting staff (including identifying bespoke training needs of individuals where necessary)

• Motivate the team and foster a high-performance culture

• Coach and develop the team in all aspects of their roles, creating transition map to expanded roles and promotion where appropriate

• Interdepartmental – manage relationships with supporting departments, ensuring they are aligned to the event’s business objectives and commercial goals

Operations

• Work with the Head of Operations to develop an operational strategy that meets/comes in under budget while ensuring high levels of exhibitor and delegate experiences and production values are maintained

• Ensure the operational plan is being delivered in an efficient and timely manner

Marketing

• Develop campaign strategy with Head of Marketing / marketing team to meet overall visitor numbers (with the right demographics), feature content, visitor and acquisition costs

• Personally manage all key industry partnerships in conjunction with Head of Marketing / marketing team

• Develop an exhibitor campaign strategy including vertical and horizontal activity

• Appoint contractors/suppliers/agencies with the Head of Marketing / marketing team as required

• Conduct press/TV and radio interviews as necessary

Relationships

• Foster positive and professional relationships with key suppliers, associations, media and commercial partners

Sales

• Manage Event Managers and other sales staff within the show

• Develop and manage commercial partnerships aligning with commercial strategy

• Lead by example – achieve personal sales targets

• Develop a campaign strategy with the sales team that meets and exceeds targets including overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues

• Ensure the sales plan is being delivered on target and budget, managing activity targets (outbound call volumes and face-to-face meetings) when necessary

• Support the sales team in developing new revenues streams, including creative and complex deals

• Visit and canvas at competitor and industry events and develop a systematic understanding of and monitoring of competitors

• Plan, manage and execute the rebooking process

• Support the sales team frequently on prospecting calls and meetings to identify areas for improvement and enhanced sales performance

• Work with Marketing on developing and managing the prospect database to ensure it is constantly updated and is fit for purpose falling in line with the companies CRM policy.

• Ensure consistent high-quality conduct in all prospect, exhibitor and partner communications, ensuring the upholding of the business and brand’s reputation

ABOUT YOU:

• Previous experience as an Event Director or Senior Event Manager. Experience launching a new market or inaugural event, ideally in Japan or the wider APAC region, is highly advantageous.

• Experience managing large scale trade shows.

• Collaborative mindset and a team player are a must.

• Passionate, driven, energetic and enthusiastic.

• High personal standards and values.

• A track record of achievement and over-achievement.

• A proven ability to hit and exceed sales targets.

• Proficient IT skills including Salesforce CRM.

• Fluent in Japanese, with the ability to read, write and pitch confidently to Japanese clients, partners and government stakeholders.

• Strong understanding of Japanese business culture, etiquette and negotiation nuances.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

Desem

Job Description

Job Summary

You will work in a commercial setting within a CBD air-conditioned environment, applying your knowledge of cookies and cakes to support daily operations. You will collaborate with team members, maintain diligence in your tasks, and work the 7am-4pm shift on weekdays.

Responsibilities

• Apply your knowledge of cookies and cakes to support commercial operations effectively
• Collaborate with team members to complete tasks and meet operational goals
• Maintain diligence and a strong work ethic to ensure responsibilities are fulfilled accurately
• Work reliably during the 7am-4pm shift in an air-conditioned CBD environment
• Adhere to a 5-day workweek schedule, excluding weekends and public holidays

Required competencies and certifications

• Minimum 1 year of experience in a commercial field

Preferred competencies and qualifications

• Ability to work well within a team environment

Other Information

• Work location: Central Business District (CBD) in an air-conditioned environment
• Working days: Monday to Friday, weekends and public holidays off
• Working hours: 7am to 4pm

MOC RESTAURANTS PTE LTD

Job Description

About the role

Ministry of Crab Singapore is seeking a dedicated and experienced Restaurant Manager to lead our team. Located in the heart of Dempsey Hill, our restaurant is renowned for its signature seafood dishes and vibrant atmosphere, and is an extension of the internationally acclaimed Ministry of Crab Colombo, ranked among Asia's 50 Best Restaurants 2015–2022.

Key responsibilities

• Champion and uphold Ministry of Crab's service standards, ensuring consistent delivery of a premium guest experience through regular service observations, coaching, and structured staff training sessions where required
• Act as the primary local liaison for marketing execution, coordinating and supporting the implementation of campaigns, promotions and guest engagement initiatives in Singapore as directed by the Global HQ, while ensuring smooth operational execution and alignment with brand standards
• Lead and motivate a team of front-of-house staff to deliver outstanding customer service
• Oversee day-to-day restaurant operations, including opening and closing procedures, cash handling, and inventory management
• Analyze sales data and member feedback to identify opportunities for improvement
• Foster a positive and inclusive work environment that promotes teamwork and professional development
• Ensure that customers receive outstanding service and have a memorable dining experience
• Monitor and maintain high standards of cleanliness, hygiene, and safety throughout the restaurant
• Greet guests and address any concerns or complaints promptly and professionally

About you

• 3 years of prior experience in management and wine service, preferably in upscale dining settings
• Strong hospitality and leadership skills, coupled with in-depth wine knowledge and passion for customer satisfaction
• Strong leadership and team management skills
• Excellent customer service and communication skills
• Ability to handle high-pressure situations and resolve conflicts effectively
• Proficiency in reservation and point-of-sale systems
• Detail-oriented with a strong focus on quality and efficiency
• Availability to work evenings, weekends, and holidays as required

About us

Founded in 2011, Ministry of Crab Singapore is an extension of the internationally acclaimed Ministry of Crab Colombo, ranked among Asia's 50 Best Restaurants 2015–2022. At Ministry of Crab, we pride ourselves on delivering an exceptional dining experience centered around the finest quality crab.

Surrey Hills Holdings Pte Ltd

Job Description

💓Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.💓

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

Job Description 💃

• Oversee all operation needs of outlet .
• Provides support to Operations Manager & District Managers, establishing and accomplishing business objectives.
• Leadership to ensure factors / standards / brand identity is achieved. Interact and engage with restaurant guests and maintains high quality service standards.
• Accomplishes objectives by following plans & budgets.
• Motivate team members and maintain a high level of team spirit (or team cohesiveness).
• Handle guest complaints effectively and professionally.
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective.
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.

Requirements

• Proven experience in restaurant management, with a strong understanding of F&B operations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Strong customer service orientation and problem-solving abilities.

EAGLE MANPOWER RECRUITMENT PTE. LTD.

Job Description

Prepare and cook food

· Evaluate food products to ensure that quality standards are consistently attained

· Ensure good kitchen hygiene and housekeeping duties

· Maintain regular cleaning for all kitchen areas and equipment

· Implementing hygiene policies and examining equipment for cleanliness.

· Designing new recipes, planning menus, and selecting plate presentations.

· Reviewing staffing levels to meet service, operational, and financial objectives.

· Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

· Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

· Setting and monitoring performance standards for staff.

· Obtaining feedback on food and service quality, and handling customer problems and complaints.

Andaz Singapore

Andaz Singapore is a five-star hotel managed by Hyatt International, that focuses on design and relaxed luxury. This designer hotel is the the first Andaz hotel to open in South East-Asia back in 2017.

Job Description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as the Hotel’s Assistant Manager – Outlet (Cantonese Restaurant) if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

• Minimally one year as Assistant Manager in a hotel or large Cantonese/Chinese restaurant with good standards.

• Great knowledge in restaurant management

• Well-versed in operational standards, managing manpower cost & driving financial goals

• Comprehensive knowledge of business needs and productivity requirements

• Strong communication and leadership skills

• Excellent administrative, customer service and interpersonal skills

• A can-do attitude

Private Advertiser

Job Description

About the role

Lead the development and execution of RYOKO's cocktail and beverage programme, owning the creation of signature beverages and coffee cocktail concepts. You will demonstrate strong technical knowledge in cocktail preparation, spirits, and beverage techniques while ensuring consistency in quality, presentation, and service standards. This role combines beverage innovation, guest experience, and team leadership within a premium hospitality environment.

Key responsibilities

• Lead the development and execution of RYOKO's cocktail and beverage programme

• Create and maintain beverage recipes, preparation standards, and quality control processes

• Own the development of RYOKO's coffee cocktail programme and signature beverages

• Lead R&D for cocktail concepts that integrate coffee, spirits, and complementary flavours

• Develop seasonal offerings and beverage experiences aligned with RYOKO's positioning

• Deliver an elevated hospitality experience through personalised guest engagement

• Share knowledge and stories behind spirits, ingredients, and beverage creations

• Train and mentor beverage team members to uphold RYOKO's service and quality standards

• Develop beverage SOPs, training materials, and service guidelines

• Support bar operations, workflow improvement, and operational efficiency

About you

• Minimum 5 years of experience in bartending, mixology, premium bars, or hospitality environments

• Strong knowledge of cocktail techniques, spirits, and beverage craftsmanship

• Proven experience in cocktail development, menu creation, or beverage R&D

• Passion for creating unique beverage experiences and storytelling through drinks

• Able to communicate confidently in English and engage guests professionally

• Strong understanding of service standards within premium hospitality environments

• Experience in team leadership, training, or beverage programme management is preferred

• Experience working with coffee-based beverages is an added advantage

Holiday Inn Singapore Little India

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

JOB OVERVIEW

Direct the activities of the front office, reservations, housekeeping & security and risk departments to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.

• Oversee night audit function and preparation of daily financial reports.

• Prepare and submit statistical, performance, and forecast analyses and reports as required.

• Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.

• Use company systems and processes to maximize revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.

• Champion ROI projects and Capex planning

PEOPLE:

• Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

• Educate and train team members in compliance with brand standards, service behaviors, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.

GUEST EXPERIENCE:

• Ensure all colleagues provides guests with prompt service, professional attention and personal recognition.

• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.

• Conduct routine inspections of the public areas and rooms and take immediate actions to correct any deficiencies.

• Ensure that guest satisfaction data is analyzed and that plans are developed and implemented to achieve established goals.

• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

• Ensure cleanliness and condition standards and ways of clean methods are adhered to. Driving the culture of clean amongst the Rooms Division

RESPONSIBLE BUSINESS:

• Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met.

• Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.

• Ensure full compliance to Risk and Safety components – IHG and local law

• Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

• Perform other duties as assigned. May also serve as manager on duty.

ACCOUNTABILITY

This is the top room division job in a full-service hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of front office, reservation, security/risk and housekeeping employees.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree/ higher education qualification / equivalent in Hotel Administration, Business Administration and four years’ guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience. Must speak local language(s).Other languages preferred.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

K2 MANAGEMENT & CONSULTANCY PTE. LTD.

Job Description

Position Summary

The Duty Manager is responsible for the overall management of the Front Desk operation, guest services, reservations administration, daily revenue controls, and Front Desk staff performance.

The role ensures that all reservations, guest documentation, payments, communications, and daily operational tasks are completed accurately and on time.

Key Responsibilities

1. Front Desk Operations

● Manage the daily Front Desk operation and ensure proper coverage for all shifts.

● Ensure smooth guest check-in and check-out.

● Handle guest enquiries, requests, complaints, and service recovery.

● Ensure Front Desk staff provide professional and consistent customer service.

● Monitor daily arrivals, departures, stayovers, room changes, extensions, and special requests.

● Ensure proper shift handovers and follow-up of outstanding matters.

2. Reservations & Cloudbeds

● Monitor all new reservations received through:

● Booking.com

● Agoda

● Expedia and other OTAs

● Direct bookings

● Email

● WhatsApp/telephone

● Ensure every reservation is correctly reflected in Cloudbeds.

● Verify guest names, dates, room types, rates, payment status, remarks, and booking documents.

● Ensure required documents are uploaded to Cloudbeds immediately.

● Check for reservations or documents that have not been properly migrated or uploaded.

● Prevent duplicate bookings, missing bookings, incorrect room allocation, and reservation errors.

3. Daily Revenue & Payment Control

● Ensure all accommodation charges are correctly posted.

● Check credit-card charging and outstanding payments daily.

● Follow up on declined cards and unpaid reservations.

● Reconcile OTA payments, direct payments, cash, and other payment methods.

● Identify incorrect rates, unauthorized discounts, or revenue leakage.

● Escalate discrepancies to Management immediately.

● Ensure staff do not manually override rates or provide unauthorized discounts.

4. Rate & Inventory Control

● Check that the correct rates and room availability are displayed across Cloudbeds and OTA channels.

● Monitor sold-out dates, low inventory, and unusual booking patterns.

● Inform Management of significant pickup, cancellations, or occupancy changes.

● Ensure promotions and discounts are correctly applied and not unintentionally stacked.

● Flag any booking where the effective discount appears excessive or inconsistent with approved pricing.

5. Email & Guest Communication

● Ensure hotel emails are checked and responded to throughout the day.

● Ensure booking-related emails are actioned rather than simply read.

● Upload documents and update reservations immediately when information is received.

● Maintain professional and timely communication with guests.

● Follow up on unanswered guest requests and unresolved cases.

6. Team Management

● Supervise and train Front Desk staff.

● Prepare or coordinate Front Desk duty rosters.

● Allocate daily responsibilities clearly.

● Monitor attendance, punctuality, grooming, conduct, and productivity.

● Conduct proper shift briefings and handovers.

● Coach staff when SOP standards are not followed.

● Report repeated negligence, misconduct, or performance problems to Management.

7. Daily Control Checklist

The Front Desk Manager must ensure completion of all daily tasks, including:

● Reservation checks

● New booking verification

● Cloudbeds updates

● Document uploads

● Guest registration/documentation

● Card charging

● Outstanding payment follow-up

● Cash reconciliation

● OTA reconciliation

● Arrival/departure checks

● Email follow-up

● Guest request follow-up

● Shift handover

● Incident reporting

● Daily operational reporting

Tasks should not be carried forward to the following shift or following day without a documented reason and proper handover.

8. Guest Experience

● Monitor guest satisfaction throughout the stay.

● Resolve complaints promptly and professionally.

● Coordinate with Housekeeping and Maintenance on guest-related issues.

● Follow up after complaints to ensure resolution.

● Identify opportunities for upselling, extensions, direct repeat bookings, and additional hotel revenue.

9. Coordination with Housekeeping & Maintenance

● Communicate room status accurately with Housekeeping.

● Prioritize rooms required for arriving guests.

● Report maintenance defects immediately.

● Follow up until defects affecting guests or room availability are resolved.

● Ensure rooms are not unnecessarily blocked or kept out of inventory.

10. Reporting to Management

Provide Management with clear reporting on:

● Daily occupancy

● ADR

● Room revenue

● Pickup

● Cancellations

● No-shows

● Outstanding payments

● Operational incidents

● Guest complaints

● Maintenance issues affecting room sales

● Staff performance issues

● Uncompleted tasks

● Revenue discrepancies

Accountability

The Front Desk Manager is accountable for ensuring that Front Desk SOPs are actually carried out, not merely assigned.

Where a task is delegated, the Front Desk Manager remains responsible for checking that it has been completed correctly.

Any significant financial discrepancy, missing reservation, payment issue, guest complaint, security incident, or breach of SOP must be reported to Management immediately.

Key Performance Indicators

Performance may be assessed based on:

● 100% daily reservation verification

● 100% required guest-document upload compliance

● 100% daily payment and card-charging review

● Minimum unresolved Front Desk tasks at end of shift

● Accuracy of cash and payment reconciliation

● Response time to guest communications

● Guest review scores and complaint resolution

● Reduction in booking and operational errors

● Front Desk staff productivity and SOP compliance

● Upselling/direct-booking conversion

● Control of unauthorized discounts and revenue leakage

Authority

The Front Desk Manager may:

● Allocate Front Desk duties.

● Require staff to correct incomplete work.

● Arrange operational priorities between Front Desk, Housekeeping, and Maintenance.

● Handle standard guest recovery within limits approved by Management.

The Front Desk Manager may not introduce new discounts, complimentary stays, refunds, rate overrides, or significant compensation without Management approval unless specifically authorized under an existing SOP.

Reporting Line

Reports to: General Manager / Operations Manager / Management

Supervises: Front Desk Officers, Guest Service Officers, Receptionists and other Front Desk personnel.

The Supreme HR Advisory Pte Ltd

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Job Description

Chef (Spanish Cuisine, Entry Level Welcome)

5 days work week, 10am-9pm with 2 hours break

Salary: $2800-$3000 + OT + AWS + Incentives + Bonus

Location: Paya Lebar

Job Description:

• Food Preparation: Prepare and cook dishes according to the restaurant's recipes and standards, ensuring consistency and quality.

• Kitchen Supervision: Oversee and coordinate junior kitchen staff, ensuring they follow procedures and maintain cleanliness.

• Inventory Management: Monitor stock levels, order supplies, and manage inventory to ensure ingredients are fresh and available.

• Menu Development: Assist in creating new dishes and updating the menu to keep it current and appealing.

• Quality Control: Ensure all dishes meet the restaurant's standards for taste, presentation, and hygiene.

• Health and Safety Compliance: Adhere to and enforce food safety and sanitation regulations within the kitchen.

• Collaboration: Work closely with other chefs and kitchen staff to ensure smooth kitchen operations and efficient service.

Requirements:

• With F&B experience is preferred

• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Guilin Garden Restaurant Pte. Ltd.

Job Description

Job description (Assistant F&B manager)

Responsibilities

1. Operational Support

• Assisting with opening and closing the stall, ensuring readiness for operations.
• Helping manage inventory, restocking supplies, and placing orders when needed.
• Overseeing food preparation or product arrangement to meet quality standards.
• Ensuring the stall remains clean and organized throughout the day.

2. Staff Assistance

• Supporting the Stall Manager in supervising and coordinating staff activities.
• Acting as the point of contact for team members in the manager’s absence.
• Training new staff in operational procedures and customer service.

3. Customer Service

• Interacting with customers, addressing inquiries, and resolving minor complaints.
• Ensuring customer satisfaction by maintaining service quality and efficiency.
• Promoting new products or specials to customers.

4. Financial Assistance

• Assisting in handling cash, digital payments, and daily sales transactions.
• Supporting the preparation of sales reports or financial documentation.
• Ensuring accurate billing and smooth payment processing.

5. Compliance and Safety

• Monitoring hygiene and safety standards to meet regulatory requirements.
• Assisting with routine checks to ensure cleanliness and food/product safety.
• Reporting any compliance or safety concerns to the Stall Manager.

6. Marketing and Promotion

• Helping implements promotional strategies and events to attract customers.
• Maintaining the visual appeal of the stall (e.g., displays, signage).
• Collecting feedback from customers to improve services or products.

7. Problem-Solving

• Addressing minor operational issues, such as equipment malfunctions or shortages.
• Managing staff or customer conflicts in the absence of the Stall Manager.
• Offering suggestions to improve workflow or efficiency.

Key Traits of a Successful Assistant Stall Manager:

• Team Player: Works collaboratively with the manager and staff.
• Proactive: Takes initiative to address issues before they escalate.
• Customer-Oriented: Focused on delivering excellent service.
• Dependable: Reliable and capable of handling responsibilities in the manager’s absence.
• Adaptable: Able to respond effectively to changing situations

Marriott International

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You’ll oversee all aspects of our food and beverage operations, from crafting innovative menus to ensuring impeccable service. As a Director of Food & Beverage, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a senior Food & Beverage leadership role.
• Strong operational knowledge across restaurant, bar, banquet, and in-room dining services.
• Excellent leadership, communication, and problem-solving skills.
• Financial acumen with experience in budgeting and forecasting.
• Creative mindset with a passion for innovation and guest engagement.
• Bachelor’s degree or diploma in Hospitality, Food Service Management, or related field preferred.
• Flexibility to work across shifts, weekends, and holidays.

Here’s what you’ll do during a typical day:

Talent Management 

• Provides the vision and direction to lead the team towards the company’s goals and outcomes. 
• Lead, train, and develop a high-performing team, ensuring efficient talent acquisition, onboarding, continuous in-department training and providing feedback and development opportunities.
• Maintain a positive work culture, fostering teamwork, flexibility, and open communication.
• Provides solutions and alternatives to operational challenges for the team. 
• Ensure adherence to hotel policies, safety procedures, and operational standards.
• Effectively manage departmental operations, delegating tasks effectively and ensuring smooth service execution.
• Handle guest complaints and conflicts with diplomacy, ensuring excellent customer service.

Product Innovation

• Stay ahead of F&B trends, collaborating on menu changes and promotional events for both Front of the House and Heart of the House operations. 
• Implement creative solutions to enhance service quality and guest satisfaction.
• Maintain technical knowledge in food and beverage operations, ensuring high standards.
• Regularly review and improve service standards, addressing guest feedback proactively.
• Work closely with other departments (ie. Engineering, Housekeeping, Front Office, etc) for seamless operations.

Revenue Maximizing 

• Identify and act on revenue maximizing opportunities, fostering a “everyone sells” culture.
• Use key financial metrics to track performance, control costs, and maximize revenue.
• Forecast revenue and expenses, analyzing variances to make informed business decisions.
• Ensure compliance with cost-control measures without compromising service quality.
• Optimize staffing levels and resource allocation to meet business demands efficiently.

A&W® Restaurants

A&W® Restaurants was founded by Roy Allen who opened his first Root Beer stand in California in 1919. In 1922, Roy Allen partnered with Frank Wright giving the Root Beer the famous A&W® name. Today, we have grown to more than 900 restaurants worldwide.

Job Description

Job Responsibilities:

• Co-manage the restaurant with Restaurant Manager

• Handle operations duties in FOH (hospitality) and BOH (kitchen)

• Coach and Mentor the team

• Manpower & Payroll Analysis

• Staff Training

• Forecasting & Marketing Plan

• Staffing/Planning work schedule

• Supervise Housekeeping & Inventory

Job Requirements:

• Only Singaporeans/PR need to apply

• Able to commerce work immediately or within short notice

• Priority for relevant work experiences in similar capacity under quick casual restaurant/environment

• Ability to work under pressure in a multitask environment

• Posses valid food safety certification

Job Opportunities and Benefits:

• Potential career development/progression

• Opportunity to participate in opening new restaurants

• Staff training engagement

• Staff benefits such staff meal, uniforms, statutory leaves

• Yearly salary review, performance bonus and quarterly incentives

• Festive gifts for family members

• Food Vouchers, Travel Vouchers

JEN Singapore Tanglin

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.

• Ensure smooth operation on a daily basis

• Review feedbacks, guest comments, and other information pertaining to front office

• Track guest satisfaction levels and handle guests' complains

• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement

• Overall in-charge of the hotel during the midnight shift in the absence of the senior management

• Identify training needs and develop training programs

• Serve as hotel Emergency Response Team leader during crisis management

• Ensure compliance to company's auditing framework

• Ad-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier

• Good communication skills

• Loves interacting with guests from all backgrounds

• Preferably has at least 2 years of relevant experience

• Enjoys coming up with best fit solutions

• Is a friendly, helpful and trustworthy leader

• Must be detail-focused and guest-oriented

• Able to work on shifts, weekends and Public Holidays.
  

The Standard, Pattaya Na Jomtien

Job Description

Summary

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

Location: Kokotel Bangkok Dheva Thonglor

JOB HIGHLIGHTS:

   Leader at the property with 5 key roles:

• Conduct "Perfect Operation" (Operator)

• Make Guests Happy ("Wow" Producer)

• Train&Engage Staff (Boss) 

• Conduct Initiatives (Kaizen Generator)

• Solve emergency issues (Problem solver)
  

DUTIES & RESPONSIBILITIES:

Conduct ("Perfect Operation")

• Work closely with the operations team in the HQ to maintain and follow service standards properly

• There is no case of ignoring SOPs at a property.

• Communication with HQ team is effective on time.

• Inspection score and task completion % are more than xxx.

Make Guest Happy ("Wow" Producer)

• Leading and guiding all staff to let them make guests happy and have "Wow" during the stay

• Guest feedback score is more than xxx

• S/he learns from a negative review to quickly fix an issue.

Train&Engage Staff (Boss)

• Conducting training and evaluations regularly to ensure that all team members are performing their jobs effectively

• Score for boss is more than xxx

• To nominate a "candidate" talent

Conduct Initiatives (Kaizen Generator)

• Planning and conducting Kaizen initiatives both cost-saving and revenue-increasing with a good understanding of budget concepts (revenues, costs etc.)

• Makes an impact of revenue increase with Kaizen initiatives.

• Makes an impact on cost saving with Kaizen initiatives.

Solve emergency issues (Problem solver).

• Solving problems of emergency challenges and complaints

• There are rare cases that the problem is escalated to PRM level.

• All complaints are taken care and closed properly

BENEFITS:

• 2 Days Off/week

• Service Charge 

• RM Allowance (After probation)

• Telephone Allowance 

• Meal Allowance

• Social Security 

• Medical Allowance

• Provident Fund 

• Public Holiday/Annual Leave

MRIT

For over fifty years, we have been a world leader in the field of executive search, and have provided high-caliber candidates to literally thousands of companies. We have International

Job Description

General Manager – 4-Star Hotel | Chiang Mai  (150-200K)

We are seeking an experienced and entrepreneurial General Manager to lead a 200-key, 4-star hotel under an international brand and HMA structure.

Key responsibilities

• Lead overall hotel operations, Rooms, F&B, and guest experience.

• Drive revenue growth through pricing, OTAs, corporate, MICE and partnerships.

• Manage full P&L, budgeting, forecasting, GOP/EBITDA and cost control.

• Ensure safety, compliance, brand standards and property maintenance.

• Improve guest satisfaction, online reputation and service recovery.

• Build strong relationships with hotel owners and brand management.

• Lead, develop and motivate high-performing teams.

About you

• Bachelor's degree in hospitality, Business or related fields.

• > 5+ years' experience as a GM in a 4- or 5-star hotel.

• Proven full P&L experience in a branded hotel under HMA/franchise.

• Strong Rooms & F&B operational background preferred.

• Strong commercial, financial and leadership skills.

• Excellent English communication and analytical skills.

• Proficiency in PMS, RMS and hotel reporting systems.

What We Offer
Competitive executive package with performance incentives, full P&L responsibility, international brand exposure and career growth opportunities.

To apply this position, submit detailed resume directly to: Morakot.K {at} mriww . c0 . th

For more information, please contact: Morakot at O92 ••• •288

The Standard, Hua Hin

Job Description

Summary

The Standard, Hua Hin

Job Description

Summary

Destination Asia (Thailand) Limited

About Us

Job Description

Work Location: Phuket

Job Description

• To expand Destination Asia’s Tour Desk programme within key tourist areas in Thailand and to lead a team of representatives focused on high revenue growth and outstanding customer service.

•  Identify and implement a rapid growth of Tour Desk acquisition and expansion strategy in high footfall hotels and other venues. 

• To achieve ambitious sales targets through high level customer service. competitive pricing, extensive sightseeing selection, improved supplier commissions and excellence in client satisfaction. 

• Manage a team of freelance Tour Desk & Hotel Representatives in Phuket, Khao Lak and Krabi (and other areas as required) 

• Generate high sales results through both Hotel and Tour Desk representatives and proactively measure and review the performance of individuals, teams against sales targets. 

• Suggest continuous competitive incentive campaigns and initiatives to drive sales. 

•  Provide service and support to DA internal departments and our travel partners and agents. 

• Set excellent standards of customer service for all our guests in the destination. 

• Provide frequent reporting to management.  

• Constantly monitor and analyse the competitive environment. Understand, and identify trends and opportunities, including product development and innovation.  

• To support HOD to ensure all representatives have clear direction and skills to enable them to perform their duties. This will be delivered through various channels including effective coaching conversations and support in learning and development requirements. 

• Foster and champion best practices, supporting the team with all the required knowledge, tools, and guidelines 

Qualifications 

• A bachelor's degree in tourism, travel, hospitality, or related field 

• Able to work independently with flexible hours, including weekends and flexibility to travel to Bangkok. 

• Good knowledge of general IT applications (Microsoft Word, Excel and PowerPoint) 

Experience 

• Experience of working in Tourism field an advantage 

• Excellent local knowledge 

• A great knowledge of Phuket and near by provinces 

• A minimum of 4-5 years’ management experience  

Skills 

• Energetic, ‘can do’ attitude, positive thinker who is not afraid of hard work. 

• A High Level of spoken and written English communication is essential. 

• Excellent sales and negotiating skills. 

• Client centric personality and good interpersonal skills, able to solve problems and deal with customer complaints quickly within a short time frame.  

• Strong leadership and influencing skills with the ability to coach & motivate a large team.              

 At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional experiences to our clients. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed.  We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As part of our commitment to creating equitable opportunities, we work to ensure that our hiring processes are accessible and that our workplace is supportive and accommodating for everyone.  

Join us in building a diverse and inclusive team that reflects the global communities we serve. 

Due to the volume of applications, only shortlisted applicants will be notified for an interview. 

The Fullerton Ocean Park Hotel Hong Kong

Job Description

Responsibilities

• Responsible to prepare all food in his assigned kitchen.

• Ensure mise-en-place is completed according to production plan.

• Prevent food spoilage through daily checks and ensures that all incoming and outgoing food items are up to agreed standards.

• Maintain consistent quality and continuously strive to upgrade products produced in the assigned area

• Check food storage areas and refrigerators for cleanliness and proper functioning, report any discrepancies to the supervisor

Requirements

• Minimum 3 years related experience and/or training; or equivalent combination of education and experience

• Hotel experience is preferred

• Creative, open-minded in acquiring new knowledge and work under pressure 

• Good team player

• Capable of handling various tasks in busy kitchen environment

• Candidate with less experience will be considered as Commis

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Human Resources Department, The Fullerton Ocean Park Hotel Hong Kong, 3 Ocean Drive, Aberdeen, Hong Kong or by clicking the button “Apply Now”.

Please read our Personal Information Collection Statement at to https://www.sino-hotels.com/en/job-opportunities/personal-information-collection-statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only."

Operation Pinetower Limited

Job Description

LALA Restaurant, a French brasserie in the heart of Central helmed by Chef Franckelie Laloum is looking for a well versed Restaurant Manager with either fine dining or hotel experience in a western cuisine to lead the restaurant and bring us to the next level.

The perfect applicant has had experience both in the West as well as Hong Kong, appreciates wine, knows how to manage a large team in a fast paced environment without ever sacrificing quality.

Rosewood Hotels

Job Description

• Go Back

Regal Kowloon Hotel

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages nineteen hotels. Committed to exceeding

Job Description

Job Responsibilities:

Responsible for planning, development, and implementation of sales strategies to maximize hotel sales and revenue from various business segments including but not limited to corporate clients and travel agents

Actively up-sell each business opportunity to maximize revenue

Ensure sales goals and budgets are achieved.

Any other ad hoc duties as assigned.

Requirements:

Higher Diploma holder in Hospitality Management or related discipline preferred

3-4 years’ experience in Hotel Sales

Good interpersonal and social skills with professional business ethics

Proficiency in both written and spoken English and Chinese

Good business acumen and familiar with e-Commerce & Travel segment

Good communication and interpersonal skills, able to work independently

Candidates with less experience can be considered as Assistant Sales Manager

Kowloon Shangri-La, Hong Kong

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Job Description

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As an Executive Pastry Chef, you will lead the Pastry Kitchen operation to deliver exceptional pastry and bakery experiences through creativity, operational excellence and the highest culinary standards.

 Key Responsibilities

• Lead and oversee all daily operations of the Pastry Kitchen, ensuring smooth and efficient production for restaurants, banquets and special events

• Ensure the highest standards in pastry and bakery quality, taste, presentation, portion control and food consistency across all outlets

• Develop and introduce innovative pastry, bakery and dessert offerings in line with market trends, seasonal promotions and guest expectations

• Coordinate closely with Culinary, Restaurant, Banquet, Stewarding and Purchasing teams to ensure effective operations and quality control

• Monitor food freshness, inventory, requisitions, food cost and wastage control to achieve operational and financial objectives

• Maintain strict hygiene, sanitation and food safety standards in accordance with HACCP and hotel policies, including proper maintenance and cleanliness of kitchen equipment and facilities

• Conduct regular food tasting sessions, operational inspections and departmental briefings to ensure service excellence and operational readiness

• Lead, coach and develop the Pastry team through on-the-job training, performance management, succession planning and colleague engagement initiatives

• Support the Executive Chef in business planning, menu development, staffing management and continuous enhancement of the overall guest dining experience

•  Engage in regular meetings with Marketing Communications Team on new menu / festival items

 About You

• Minimum of 10 years of pastry experience in international luxury hotels, with at least 2 years of experience in a similar Executive Pastry Chef capacity

• Strong expertise in pastry, bakery and dessert production with creativity, attention to detail and knowledge of current market trends

• Solid knowledge of HACCP, food hygiene, sanitation standards, food safety procedures and kitchen operations management

• Strong understanding of food cost control, budgeting, inventory management and operational efficiency

• Excellent leadership, communication and interpersonal skills with the ability to lead and motivate the pastry & bakery team

• Well versed in computer application, system and email correspondence

• Good command in spoken and written English and Chinese

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.

• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
  

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (85•) •••• •815

Email: ••••@shangri-la.com

Website: https://www.shangri-la.com/

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Fico Restaurant Pte. Ltd.

Job Description

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Across all levels, our kitchen is a safe space for every culinary mind to explore their artistry and hone their craft in every dish, and in every detail.

You’ll be in charge of:

• Oversee daily operations of the hot kitchen and ensure smooth service
• Lead and supervise the kitchen team during preparation and service
• Prepare and oversee mise-en-place and hot food items according to standards
• Ensure consistency in food quality, presentation and portion control
• Set up and maintain fully stocked kitchen stations
• Monitor stock levels, inventory, proper storage and stock rotation
• Maintain high standards of food hygiene, cleanliness and sanitation
• Train and guide junior kitchen staff

Requirements:

• Proven experience as a Junior Sous Chef, Chef de Partie or similar role
• Strong knowledge of hot kitchen operations and cooking techniques
• Good leadership, communication and organizational skills
• Strong attention to detail and commitment to food quality

What to expect:

• Direct transport in to restaurant from Bedok MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

HEY ROCKET PTE LTD

Job Description

About the role

Strategically manage manpower deployment during daily operations, peak periods, and major events, overseeing group arrivals, departures, guest movements, and driveway operations. Personally oversee the arrival, rooming, and departure of VIP and key guests, maintaining a strong presence at the lobby and driveway during critical guest-flow periods. Lead, coach, and develop the Guest Services team through training and performance management.

Key responsibilities

• Strategically manage manpower deployment during daily operations, peak periods, and major events

• Oversee group arrivals, departures, guest movements, and driveway operations

• Coordinate with Convention Services and event organizers for group luggage and deliveries

• Prepare and review rosters while balancing productivity, team wellbeing, and cost control

• Personally oversee the arrival, rooming, and departure of VIP and key guests

• Maintain a strong presence at the lobby and driveway during critical guest-flow periods

• Respond effectively to emergencies while prioritizing guest and colleague safety

• Oversee Bell Services, Concierge, and Valet operations

• Lead, coach, and develop the Guest Services team through training and performance management

About you

• Minimum 2 years of supervisory experience in hospitality

• Hands-on experience with OPERA CLOUD PMS is essential

• Strong knowledge of Bell Services, Concierge, and Valet operations

• Diploma/Degree in Hospitality Management or a related discipline preferred

• Relevant hotel operations experience

• Strong written and spoken English; additional languages are an advantage

• Proven leadership and team management abilities

• Proactive mindset with a strong passion for delivering exceptional guest experiences

HEY ROCKET PTE LTD

Job Description

About the role

Assistant Gold Manager is committed to train and develop the VIP Gold Lounge team in an innovative environment to deliver excellent service through our unique Butler and anticipatory service.

Key responsibilities

• Assign sufficient manning to cater for daily operational needs

• Planning of VIP arrivals and departures and ensuring operational efficiency

• Develop and maintain strong guest relationships to ensure guest loyalty

• Handle guest issues when needed

• Meet, greet, rooming and service of all VIP guests

• Plan and review rosters to ensure productivity goals are met

• Ensure LQA service standards are in practice as set by the hotel at all times

• Conduct audit checks on colleague's service standards and ensure compliance with hotel standards

• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained on the Executive Club

• Monitor maintenance and development of the physical Executive Club product

About you

• Minimum GCE "A" Level, University Degree Preferred

• Minimum 4 years of luxury hotel experience, preferably in Front Office

• Good decision making skills

• Knowledge of Opera System and other related sub-system interfaced to the PABX and/or the hotel's computer system

• Proven ability to guide and coach team members

• Responsive to continuous challenges and open to making changes to achieve targeted results

• Posses drive, initiative and must be able to work independently

Hotel Grand Pacific

Hotel Grand Pacific Singapore is a four star, smoke-free hotel consisting of deluxe rooms, premier rooms and suites all set up with broadband internet access.

Job Description

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

HEY ROCKET PTE LTD

Job Description

About the role

As Sales Manager, you will be responsible for developing and executing strategic sales initiatives, building strong client relationships, and managing a high-performing sales team. This role is crucial to our client's business objectives and will position you as a key member of our leadership team, directly impacting the hotel's financial performance and market presence.

Key responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue targets across room bookings, conferences, events, and ancillary services

• Lead, mentor and manage a sales team, ensuring targets are met and staff are motivated and professionally developed

• Build and maintain strong relationships with key corporate accounts, travel agents, tour operators and event planners

• Identify new business opportunities and market segments to expand the hotel's revenue streams

• Prepare and deliver persuasive proposals and presentations to prospective clients and stakeholders

• Monitor market trends, competitive activity and pricing strategies to ensure the hotel remains competitive

• Collaborate with the operations and marketing teams to ensure seamless service delivery and customer satisfaction

• Analyze sales performance metrics and provide regular reports to senior management

• Attend industry events and networking functions to generate leads and strengthen the hotel's market position

What we're looking for

• Minimum 3-5 years of proven sales experience in the hospitality industry, preferably within a hotel environment

• Strong track record of achieving and exceeding sales targets in a results-driven environment

• Excellent leadership and team management capabilities with the ability to inspire and develop staff

• Exceptional communication and interpersonal skills with the ability to build rapport at all levels

• In-depth knowledge of hotel operations, room sales, conference and event management

• Proficiency in hotel property management systems (PMS) and sales CRM software

• Strong analytical and problem-solving abilities with sound business acumen

• Bachelor's degree in hospitality management, business administration or a related field, or equivalent practical experience

• Fluency in English; proficiency in additional languages is advantageous

• Ability to work under pressure, manage multiple priorities and maintain a professional demeanor

Greenwood Fish Market

“It all started with one fish”, as founder David Lee says. Particularly, a barramundi in his Honda Civic about 20 or so years ago.

Job Description

Key responsibilities

• Effectively manage the kitchen operations to ensure correct standards and procedures are followed in the daily food preparation

• Consistently monitor food quality and quantity to ensure profit margins are maintained and operating budgets adhered through effective control systems

• Oversee the cleanliness, hygiene and maintenance of the kitchen and ensure compliance with all applicable food safety and regulations

• Exhibit culinary talent and expertise by performing tasks while leading and coaching the staff and managing all food related production

• Assume duties and responsibilities in the absence of the Sous Chef

Requirements

• At least 2 years of relevant working experience in F&B establishments of a similar niche

• Understanding of basic food hygiene practices

• A team player with good and effective communication and interpersonal skills

• Adaptability to change and willingness to embrace new ideas and processes

• Ability to work unsupervised and deliver quality work

Kopitiam Investment Pte Ltd

Kopitiam is a leading name in the local food service management industry. Our outlets are reputed for providing a comfortable, modern dining experience along with the authentic taste of local and international fare - all at competitive prices.

Job Description

The Executive Sous Chef will be responsible for overseeing all aspects of kitchen operations, including menu creation, food preparation, staff management, and ensuring the highest standards of food quality and presentation. The role will also be expected to maintain food safety and sanitation standards while fostering a positive and collaborative work environment. This role will be crucial in collaborating with our purchasing and food manufacturing departments to optimize our cost of goods sold (COGS) and streamline kitchen preparations

Responsibilities

• Lead, train, and mentor all kitchen staff, fostering accountability, skill development, and a growth mindset. Develop future culinary leaders and promote a culture of continuous learning and excellence.

• Uphold the highest standards of food preparation, presentation, and consistency across all menu items. Monitor kitchen workflow and processes to ensure efficiency and operational excellence.

• Collaborate on menu planning, experiment with new recipes, and innovate dishes to enhance offerings, streamline preparation, and leverage insights from the food manufacturing facility.

• Oversee inventory control, sourcing of ingredients, storage, and ordering. Work with procurement and manufacturing teams to optimize cost of goods (COGS) while maintaining high-quality standards.

• Ensure the kitchen adheres to all food safety, hygiene, and workplace health regulations. Maintain a clean, organized, and safe environment at all times.

• Work closely with the Restaurant Manager, front-of-house leadership, and other departments to ensure seamless operations, cohesive teamwork, and exceptional guest experiences.

• Identify opportunities to improve kitchen efficiency, reduce costs, and enhance overall restaurant performance. Implement best practices and drive innovation within the culinary team.

Requirements

• Minimum 8-10 years in the kitchens, with at least 3-5 years of senior leadership experience, preferably in Japanese or fine-dining establishments.

• Strong knowledge of Japanese cuisine, ingredients, traditional cooking techniques, and menu development.

• Proficiency in leveraging inventory management software and data-driven SOP development to ensure operational scalability, cost accuracy, and consistent training across a diverse workforce.

• Proven leadership and team management skills, with the ability to foster accountability, skill development, and a growth mindset.

• Excellent organizational, time management, and communication skills, with the ability to perform under pressure.

• Passionate about food, committed to continuous learning, and dedicated to delivering exceptional dining experiences.

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Set up and stocking stations with all necessary supplies

- Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)

- Cook menu items in cooperation with the rest of the kitchen staff

- Answer, report and follow executive or sous chef’s instructions

- Clean up station and take care of leftover food

- Stock inventory appropriately

- Ensure that food comes out simultaneously, in high quality and in a timely fashion

- Comply with nutrition and sanitation regulations and safety standards

- Maintain a positive and professional approach with coworkers and customers

- Any other duties/tasks as requested by management

REVUP PROSERVICES PTE. LTD.

Job Description

Day: Monday - Saturday
4pm - 2am ( 6 - 5.5days, Subjected to schedule)

Duties:

• Greet customers warmly and provide excellent service at the bar area.

• Take and process drink and food orders accurately and promptly.

• Prepare and serve alcoholic and non-alcoholic beverages in line with company standards.

• Maintain cleanliness and organization of the bar, tables, and service areas.

• Monitor customer behavior to ensure a safe and enjoyable environment.

• Restock bar inventory, including glasses, garnishes, and supplies.

• Support bartenders and other team members to ensure smooth bar operations.

• Comply with all food safety, hygiene, and liquor regulations.

Requirement:

• Previous experience in F&B or hospitality is preferred (training provided for entry-level).

• Strong communication and customer service skills.

• Ability to work in a fast-paced environment with attention to detail.

• Positive attitude, teamwork spirit, and willingness to learn.

• Flexible to work on weekends, evenings, and public holidays.

Interested applicants please Click to apply

Toh Jun Xian
Senior Consultant
R1879771
Revup Proservices Pte Ltd
EA.24C2366

S&K Enterprise Pte Ltd

Job Description

Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

More Yogurt

Job Description

Responsibilities including but not limited to:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

More Yogurt

Job Description

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

Culina Pte Ltd

Culina is a leading purveyor of specialist epicurean food and wines, a choice distributor to hotels, restaurants and cafes throughout Singapore.

Job Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island wide.

The role of Executive Sous Chef manages the daily operations, leads the kitchen team, and oversees the food operation to ensure that the restaurant achieves excellence in food quality and profitability.

• To maintain standards set by the Culinary VP in relation to food preparation, food quality and presentation.
• Lead and supervise the kitchen team in their work and career development. Ensure all kitchen staff comply with safe work procedures and practices.
• Take an active part in the development of new food items. Come up with a variety of high-quality food that are creatively well prepared, presented, and flavorful in a cost-effective manner.
• Prepare and develop new menus with necessary revision on a regular basis to produce delicious, eye-appealing, and nutritious food while adhering to the food cost guidelines.
• Monitor the use of ingredients to minimize leftovers and reuse these in the best productive manner possible.
• Ensure that the ordering of food stock meet the food requirements, checking deliveries and ingredient quality.
• Monitor stock level through regular stock check. Ensure the quantity and range of product prepared is adequate and timely to meet sales levels.
• Implement strategies to minimize stock holding and wastage, develop effective workflow to ensure that Mise En Place is completed on time.

Safety and Sanitation

• Enforce a high standard of hygiene and sanitation. Adhere to the rules and regulations from the local Ministry of Health.
• Ensure that the kitchen team always adhere to the Company policy, including personal hygiene standard.
• Enforce daily reporting of Time and Temperature of products & ingredients in storage. Ensure there is labelling, dating, and rotating of all food products and make sure that the storage and the handling of food meet the statutory health and safety requirements.
• Ensure that all equipment is properly handled and maintained by all staff.
• Train kitchen team in the safe operating procedures of all equipment, utensils and machinery.
• Establish maintenance schedule in conjunction with manufacturer’s instructions for all equipment.

Leadership

• Work alongside with the Management to deliver a robust manpower planning for the kitchen.
• Create a great working environment, through enthusiasm, having a positive attitude, showing respect to all departments & staff.
• Ensure effective training and development plan is in place to make sure all the kitchen staffs understand the importance of recipe specification, portion control and recording wastage so they can achieve food margin and food safety standards.
• Inspire and motivate team to achieve KPI and achieving sales. Lead by example, setting standard and pace and by using effective communication.

Supervision and Development of Staff

• Hire, train and discipline the team when needed, while remaining fair and impartial.
• Conduct regular meetings with the team to maintain effective communication.
• Develop and implement training programs to develop the team and establish a positive work environment.
• Review working schedules of different sections, taking into consideration the volume of expected business, but to conserve labor costs.
• Check periodically the culinary teams’ grooming and uniform cleanliness.
• Coach the team to adhere to COMO philosophy, culture and commitment to quality food and service.

Customer Service

• Treat all customers with professionalism, care and respect. Respond to all comments and complaints promptly.
• Work with the Operations team to identify how complaints can be resolved and minimized. Effectively ensures that problems that arise are rectified in a positive and professional manner.

Cost Control

• Consult with Management in menu pricing. Ensure that business-operating objectives are met according to the standard established, i.e., food cost, portion control, quality of food, productivity, labor cost, and speed in service.
• Determine the pricing of unlisted food items, to implement the quality and size of portions of food at the restaurant.
• Control the quality and quantity of the ingredients, suggest modifications or other ingredients to be used, which may yield a better cost. Control and minimize spoiled or contaminated products.
• Ensure food items prepared are always of the highest quality possible, both in presentation and taste.
• Work closely with the Steward in keeping the kitchen clean and orderly.
• Determine the quantity of food to be prepared based on expected business volume.
• Check the maintenance schedule of all equipment and request immediate repair when necessary.
• Ensure that soiled or damaged serving utensils are not put into use, watching out particularly for cracked or chipped glassware and chinaware.

Wastage and Loss Management

• Work with Management to develop a business plan/budget and carry the plan for achievement of margin and reduce loss and wastage.
• Develop and implement appropriate menu which deliver financial target and meet quality expectations.
• Develop an effective system and establish controls to ensure that food sales revenue and margins are met.
• Ensure holding stock are appropriate to sales level to prevent wastage and maximize sales.
• Monitor the turnover of materials in storage and to eliminate wastage and spoilage.
• Report issues in relation to quality of supplies to supplier and ensure refund are obtained.
• Ensure all stock is securely stored and that periodic stock take is carried out timely.

• Diploma /Degree in Culinary Arts
• WSQ Food Safety Course Level 4
• Minimum 2 year of F&B experience in similar role and lead a team
• Possess F&B operational skills, good management and problem-solving skills

Accor Lounge

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport.

The Duty Manager (Food & Beverage) is responsible for overseeing the day-to-day operations of the lounge, with a focus on Food & Beverage operations. This role ensures the smooth delivery of guest services and coordinates with various department managers. The Duty Manager ensures service excellence, operational efficiency and compliance with airport and company standards.

Key Responsibilities

• Supervise lounge operations and ensuring a seamless guest experience.

• Point of contact for guest concerns and feedback

• Coordinate with various teams within the lounge to maintain service standards.

• Monitor lounge occupancy, cleanliness and service flow, making real-time adjustments as needed.

• Ensure compliance with airport regulations, safety protocols and hygiene standards.

• Support staff performance by providing guidance, coaching and on-the-spot training.

• Handle incidents, emergencies and irregular operations professionally and efficiently.

• Prepare shift reports and communicate key updates to the Manager and relevant departments.

• Assist with staff scheduling, inventory checks, and operational planning as required.
  

Qualifications

• Experience in Food & Beverage operations in hospitality or airline lounge, preferably in a supervisory or managerial role.

• Strong leadership, communication and problem-solving skills.

• Excellent customer service orientation and ability to manage diverse teams.

• Familiarity with airport protocols, safety standards and guest service systems.

• Ability to remain calm and professional under pressure.

• Flexibility to work shifts, weekends, and public holidays.
  

Additional Information

• 5 day work week

• 44 hours per week

• Eligible for overtime allowances

• Morning and afternoon shift on rotational basis OR permanent night shift

• Uniform and training provide

• Group medical and insurance coverage

• Travel-related perks

AL HADI BISTRO PTE. LTD.

Job Description

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.

• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.

• Should be able to provide direction for all day-to-day operations in the kitchen.

• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.

• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.

• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavour.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.

• Coordinates with the purchasing department for the acquisition of needed goods and services.

• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.

• Ensure proper grooming and hygiene standards for all kitchen staffs.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Treetops Executive Residences

Treetops Executive Residences is a luxurious serviced apartment managed by Edmund Tie & Company Hospitality Management Services Pte Ltd . Featuring 220 units of one to three bedroom fully serviced suites, it is the perfect eco-luxurious environment for a refreshing resort style home away from home experience.

Job Description

About the role

Lead and oversee the daily operations of the Housekeeping Department, covering apartments, public areas and back-of-house areas. Ensure all apartments are cleaned, maintained and presented according to the property's established standards.

Key responsibilities

• Plan and manage housekeeping schedules for occupied apartments, arrivals, departures and long-stay guests

• Coordinate and ensure timely preparation of apartments for new guest arrivals

• Conduct regular inspections of apartments, public areas and other assigned areas to maintain cleanliness and quality standards

• Plan manpower deployment, duty rosters and daily work assignments according to occupancy and operational requirements

• Recruit, train, supervise, coach and develop housekeeping team

• Monitor staff productivity, attendance, grooming, performance and service standards

• Work closely with Front Office/Guest Services, Engineering and other departments on apartment status, maintenance defects and guest requests

• Coordinate periodic deep cleaning, spring cleaning and preventive cleaning schedule for apartments and common areas

• Manage linen, uniforms, guest amenities, cleaning supplies and housekeeping equipment

• Prepare and manage the Housekeeping Department's operating budget and expenses

About you

• Diploma or relevant qualification in Hospitality Management or a related discipline

• Minimum 5 years of relevant Housekeeping experience, preferably within a serviced residence, serviced apartment, hotel or hospitality environment

• Previous experience in a Housekeeping managerial or senior supervisory position

• Strong leadership, staff management and training capabilities

• Good knowledge of apartment housekeeping, linen management, cleaning standards and inventory control

• Strong planning, organization and problem-solving skills

• Service-oriented with excellent attention to detail

• Good communication and interpersonal skills

• Proficient in Microsoft Office; experience with property management systems would be an advantage

• Able to work according to operational requirements, including weekends and public holidays when necessary

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Revenue & Reservations Department.

Job Summary

• The primary responsibility of this position is analysis of revenue maximization efforts for rooms revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of revenue performance against established goals.

• Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy.

Job Responsibilities

Reporting to the General Manager, your job responsibilities include, but not limited to:-

• Maximize room revenue contribution through a thorough understanding of all distribution channels and management of both inventories and rates.

• Ensure execution of effective Revenue Management strategies and pro-actively monitor the progress to ensure implemented strategies achieve desired market indexes such as RevPar, RGI etc.

• Lead the Reservations Team to determine effective and engaging rate offers (packages) which are then offered to the right customer at the right channel and ensuring KPIs (Mystery guests target score) are met or exceeded.

• Monitor transient, group and tour booking pace in order to determine effective pricing and availability controls for all reservation distribution sources.

• Work closely with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business and best mix of negotiated accounts groups.

• Play an active role in the Strategic Planning, Marketing Plan and budgeting processes.

• Constantly analyze data studies such as length of stay, day of week pattern and rooms categories occupancy etc and review the necessary action plans to management.

• Implement revenue enhancing marketing initiatives such as establishing brand tactical promotion campaigns including EDMs.

• Take on special ad hoc projects as assigned by General/Hotel Manager.

• Perform any other duties as may be assigned from time to time by the Management.

Requirements:

• Recognised degree in Business Management / Data Science and Analytics. 

• Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

• Proven records of success in developing and implementing revenue and reservations optimization strategies in the hospitality industry.

• Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

• Upholds the Hotel’s core values at all times.

• Able to work independently and a good team player.

• Able to commence work within short notice.

For more information, please visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.