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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

UOL Claymore Investment Pte Ltd

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Be part of an amazing at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Duty Manager assists the Front Office Manager to supervise the day-to-day operations of the Concierge service, Bell service and Front Desk Reception.

Our Expectations:

• Oversee and is responsible for the pre arrival, arrival, and post arrival of room guest.

• Attend to guests' request and queries promptly and professionally.  Handle all guests’ feedback with tact and diplomacy.

• Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service. 

• Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.

• Conduct audit on core functions and practices to ensure that all quality standards are compile.

• Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task.

• Prepare reports and daily logs, highlighting key operational issues to Management.

• Induct and train all new Associates in their respective areas of work

• Identify training needs and work closely with Learning & Development Manager to identify training opportunities.

We are looking for a go-getter with a guest-oriented personality and have at least 2 years of experience in a similar capacity in the hospitality industry. You must be nimble and be able to think on your feet while managing conflicts and guests' feedback and requests.  If you have an eye for detail and is excellent with time keeping and multi-tasking coupled with good working knowledge of OPERA Cloud, write in to us to have a chat!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Private Advertiser

Job Description

About the role

Run the show at our boutique 43-room hotel. You will lead a small team across front desk and housekeeping, ensuring every guest feels welcomed and well cared for. This is a hands-on role—greeting guests, inspecting rooms, solving problems, and motivating your team. No revenue or marketing duties—just operations and guest service.

Key responsibilities

• Welcome guests and manage check-in, check-out, and room assignments.

• Handle reservation enquiries via phone, email, and online platforms.

• Answer guest questions and provide local recommendations.

• Manage early arrivals, late departures, room changes, and special requests.

• Handle guest complaints promptly and professionally.

• Supervise and support front desk staff; maintain a professional and friendly atmosphere.

• Plan daily room cleaning schedules and inspect rooms to ensure cleanliness standards.

• Manage inventory of linens, toiletries, and cleaning supplies—reorder when needed.

• Recruit, train, and manage front desk and housekeeping staff.

• Create work schedules and manage attendance and leave requests.

About you

• At least 2–3 years of supervisory or managerial experience in a hotel. Boutique hotel experience is a plus.

• Diploma or Degree in Hotel Management or equivalent.

• Strong leadership, communication, and interpersonal skills.

• Excellent organisational, time-management, and multitasking abilities.

• Positive, solution-oriented mindset with clear and concise communication skills.

• Proficient in hotel Property Management Systems (PMS) and general IT.

• Good command of spoken and written English. Additional languages are an advantage.

Accor Asia Corporate Offices

Job Description

Wyndham Vacation Resorts (Thailand) Limited

Job Description

PRIMARY OBJECTIVES:

At Wyndham Destinations our vision is to put the world on vacation, in your position as the Revenue Manager you will be responsible for providing and maintaining a high standard of service in maintaining dynamic pricing modules, rates and inventory effectively in portfolios located across multiple regions and countries

Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:

Hospitality – treating everyone like family

Engagement – delivering our promise

Accountability – owning our impact

Respect – considering others in every interaction

Teamwork – succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

·       Help maintain and amend accordingly the dynamic pricing modules for your property portfolio to ensure effective yield management

·       Ability to assist properties that aren’t within your normal portfolio

·       Ensuring all rates are loaded and inventory maintenance is correct

·       Assist with the management and distribution of rates through various channels and systems e.g. TravelClick, OTA Extranets, SynXis, Property Management Systems

·       Ensure properties have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

·       Daily knowledge of all sales and marketing activity to ensure effective yield management is in place to achieve/exceed budgets, forecasts and prior year results

·       Ensure consistency of resort content on OTA extranets and resort websites

·       Work collaboratively with partners to achieve a greater distribution through OTA’s

and other online channels and 3rd party websites

·       Work collaboratively with sales and marketing to drive business through multiple channels including but not limited to direct websites, corporate, government, airline

·       Help monitor/enhance hotel yield management on 3rd party websites e.g. Booking.com, Expedia, Agoda etc.

·       Monitor and analyze the competition daily through shop reports to identify selling strategies and market trends and amend pricing accordingly

·       Analyze local events and activities and project the effect of opportunities they create

·       Accurate preparation, analysis and distribution of daily, weekly and monthly revenue reports

·       Communicate strategies and procedures to other departments as required

·       Conduct weekly revenue management meetings for your property portfolio

·       Assist in preparing short and long term forecasts

·       Must be knowledgeable of all rates, room types and product

·       Ensure confidentiality of property rates, contracts and client information during and post employment

·       Attend relevant training as required in relation to the role

·       Carry out other tasks as may reasonably be requested by the Director of Revenue & Distribution APAC

·       Confidence and leadership in role to put forward new initiatives and strategies that will improve on each hotels performance

·       Report any unsafe practices, incidents or accidents on the appropriate forms to the OH&S Consultant immediately

·       Display innovation through inspiring, creating and improving processes and products.

·       Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

·       Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

·       Ability to effectively carry out the above duties and make sound decisions in the best interest of the property with minimal assistance

·       Ability to determine areas within the business that can be improved upon in order to achieve effective yield

KEY POSITION CRITERIA:

·       Ability to work with other divisions & managers within the company

·       Ability to effectively communicate both verbally & in writing

·       Exceptional attention to detail

·       An understanding of the Hospitality and Property Industries (preferred Hotel experience)

·       Advanced skills in Microsoft Word, Excel and PowerPoint.

·       Excellent time management, organization & presentation skills

·       Ability to work autonomously

·       A Team player, willing to be flexible in tasks and hours worked as the role and deadlines require.

·       Ability to occasionally adjust hours to accommodate meetings held in various locations including but not limited to Australia, New Zealand, Singapore, Japan and USA

·       Ability to work full time based out of our Bali or Jakarta office

·       Ability to oversee and support a Revenue Team located within the same office

·       Ability to travel for business related trips where appliable

Watkinson (Thailand) Co., Ltd.

Job Description

Work hours: 9 am - 10.30 pm (shift) (2 hours break / 1 day off in a week)

Work Location: The Empire Tower, Sathorn

Available: 1-2 position

Responsibilities:

- Control and maintain the quality of food, ensuring taste, presentation, and cleanliness before serving

- Assist Executive Chef to manage kitchen team

- Assist to control inventory and raw materials, verify incoming goods for quality, and coordinate with procurement or suppliers

- Assist to collaborate with restaurant management, service team, and owners

- Assist to collaborate with special events such as banquets and festivals

Qualifications: 

- 3 Years work experience in Japanese Yakiniku / French / Italian

- Expertise in each part of beef

- Able to communicate in English or Thai

- High Responsibility

- Be a ble to work under pressure

Employee's Benefits:

- Base Salary (as negotiate)

- OT

- Service Charge

- Tips

- Social Security

- Lunch

- Uniform

- Traveling allowance for company's business trip

- 6 days annual leave per year

- 6 days personal leave per year

- 30 days sick leave per year

- 17 public holiday (refer to the company's calendar; OT or compensational leave will be selected by employees)

Apply Now 

Email: hr•@watkinson.co.th 

Tel: 09•-•••-•514 

Black Sheep Restaurants Limited

Job Description

ROLE:

The Restaurant Manager must demonstrate a passion for food, wine and guest service as well as a strong work ethic, leadership skills and a solution-orientated mentality. Leading from the front, the Restaurant Manager is responsible to oversee all daily operations, drive revenue, champion Black Sheep Restaurants SOPs and ensure the smooth running of every service. The Restaurant Manager understands that we are here to give our guests the experience they desire and is committed to creating a nurturing and supportive work environment for our team members.

RESPONSIBILITIES:

• Manage operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.

• Lead from the front for every service, telling our story and delivering memorable guest experience and world-class service.

• Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.

• Lead instructive and motivational daily team briefings.

• Devise monthly training calendar, host daily/ weekly training and ensure team members attend scheduled group-wide training.

• Champion team retention and development initiatives to help grow the next generation of hospitality leaders.

• Identify recruitment needs, host trials and follow Black Sheep Restaurants hiring protocols.

• Champion onboarding, developing individual induction plans and provide full support and guidance for new team members.

• Host regular team catch-ups, one-on-ones and lead annual team appraisals to assess and manage both individual and team performance on an ongoing basis.

• Implement Black Sheep Restaurants guidelines by developing training plans, checklists and instructing the team.

• Review operations, proactively problem solve and seek out opportunities for continuous improvement.

• Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.

• Lead bi-monthly and weekly inventory counts and take ownership of cost control, ensuring spending falls in line with budgets. 

• Learn, champion, implement and train others in best practices for Guest Experience, GO, Wine, Beverage, Inventory, Revel and Cash Handling.

• Drive revenue at every opportunity whilst managing and keeping costs in line.

• Embrace new events and initiatives, overseeing and managing related operations to make a success.

• Oversee daily opening and closing duties including End of Day practices and reporting from both Revel and SevenRooms.

• Meet regularly and report to General Manager, Operations Managers, Directors, Founders.

• Present at weekly operations meetings, including producing finances, proposing Champions, reporting maintenance needs etc.

• Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.

• Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE:

• Strong career progression with previous experience in a restaurant management role.

• In-depth knowledge of service, hospitality, food and beverage.

• Experience with team training and development and leading large teams.

• Excellent business acumen, understanding of cost control, ability to drive sales through service and entrepreneurial mindset. 

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.

• You have big hopes, big dreams and big aspirations.

• You are uncompromising in your pursuit of excellence.

• You choose optimism and to play with joy.

• You understand that risks are opportunities, and you are not afraid to take them.

• You operate with integrity, choosing to do the right thing, not the easy thing, every step of the way.

Benefits:

• Dental insurance

• Employee discount

• Maternity leave

• Meal provided

• Medical Insurance

• Opportunities for promotion

• Professional development

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities

• Supervise team members of all sections in Front Office to maintain smooth operation

• Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction

• Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies

• Be attentive to hotel security and safety requirements at all time

• Maintain good liaison with different departments to ensure uninterrupted communication

Requirements

• Tertiary education in Hospitality Management or related disciplines

• Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)

• Able to work independently and attend shift duties including overnight

• Well-versed in spoken and written English and Chinese

• Solid knowledge in computer skills, i.e. Microsoft Word, Excel and PowerPoint

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

Job Summary 

The Assistant Reservation / Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Assist in the management of the Club's reservation systems and online booking platforms, ensuring accurate and timely processing of reservations.

• Monitor daily reservation levels and support efforts to optimise bookings and maximise participation in Club events and activities.

• Coordinate reservation information with relevant departments to ensure smooth operations and service delivery.

• Maintain accurate reservation records and ensure all booking procedures and standards are consistently followed.

• Manage, accept and confirm reservations while supporting table allocation and booking optimisation.

• Handle member and guest enquiries, special requests and reservation-related concerns in a professional and timely manner.

• Assist in resolving guest complaints and service recovery relating to reservations and bookings.

• Support the training, coaching and supervision of the Reservations team to ensure service standards and departmental objectives are achieved.

• Ensure reservation systems are maintained accurately, including guest profiles, booking details and table inventory.

• Prepare reservation reports and assist in analysing booking trends and demand patterns to support operational planning.

• Support the Manager in implementing departmental initiatives, policies and service improvements.

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

• Responding to guests needs and anticipating their unstated ones.

• Make our members feel welcome.

• Implementing plans to improve member’s satisfaction.

• Assisting with member and guest’s queries/disputes.

• Provide excellent customer service skill.

• Actively listen to and resolve complaints.

• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

• Monitor guest feedback and reviews to identify areas for improvement.

• Develop and implement strategies to improve overall member and guest satisfaction.

• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

• Expect and react promptly to member and guests' requirements and inquires.

• Any other job duties as assigned by the management.

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in coordination with the security department.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree or Diploma in Hospitality Management or other relevant qualification

• Minimum 4 years’ related experience in a similar capacity

• Oral and written fluency in English. Fluency in another language is an advantage

• Commitment to work rotating shifts, weekends and public holidays.

• Well-groomed with excellent interpersonal and communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members

• Meticulous with strong attention to details with good follow-up

Holiday Inn Singapore Little India

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

JOB OVERVIEW

Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, take ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Promotes inter-hotel sales and in-house facilities.

• Checks billing instructions and monitors guest credit.

• Analyses and approves discounts and rebates.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

• Works with Superior and Finance Manager in the preparation and management of the Department’s budget.

PEOPLE:

• Reports directly to and communicates with the Front Office Manager/Director of Rooms on all pertinent matters affecting guest service and hotel operations.

• Provides functional assistance and direction to all departments.

• Cooperates, coordinates and communicates with other hotel departments as required.

• Supervises and directs Reception and Reservations personnel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Provides input for Front Office meetings.

• Works with Superior and Human Resources on manpower planning and management needs

GUEST EXPERIENCE:

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.

• Responds to guest needs and resolves related problems.

• Supports and assists Front Office personnel and all departments at peak periods.

• Ensures VIPs and priority club guests receive special attention.

• Inspects front of house and back of house regularly for cleanliness.

• Assists Guest Relations in greeting, rooming, and sending off VIP guests.

RESPONSIBLE BUSINESS:

• Takes action with the Property Management Systems (PMS) in emergency situation.

• Fully conversant with all hotel emergency procedures.

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

ACCOUNTABILITY

This position is responsible for providing supportive functional assistance to all departments; interacting with guests and members of the community and coordinating with all departments in the hotel. This is done under the general guidance of the Front Office Manager/Director of Rooms, and within the limits of Inter-Continental Hotels Group’s policies, procedures and local hotel policies and procedures. You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 2 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham

Job Description

-  To supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. To monitor the junior staff’s conduct and job performance and to ensure all staff project a positive corporate image to guests.

- To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.

-  To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room. To ensure that General Manager, Secretary, Sales and other relevant Departments are informed of the VIPs. To meet and escort the VIPs to their rooms.

-To check Log Book for messages and follow up actions before commencement of shift.  To ensure keys in custody are issued only to authorized personnel. To write correspondence to clarify enquiries and complaints and ascertain reservations. To check housekeeping discrepancy report, report any variance and take corrective actions.

-To handle matters concerning guest’s undesirable conduct in rooms / public areas, or undesirable persons loitering around lobby area, together with Security Department. To direct guests to the Security department for incidents reports, investigations, thefts, or any offences.

-To maintain cash float amount in accordance with expected occupancy. To authorize rate and room changes, paid outs, cash advances, acceptance of cheques in accordance to procedures and credit policies.

- To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training.

- To conduct spot checks on the outlets in the absence of Outlet Manager.

-To monitor room inventory closely to maximize revenue and occupancy from group allotments.

-To be responsible for the evacuation of staff and guests during a fire in the absence of the Fire & Safety Manager.

-Any other suitable tasks as and when assigned by Senior Guest Services Manager and Front Office Manager.

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect from you?

Under the guidance of the Director of Housekeeping or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants, house porters and linen porters to ensure clean, orderly, attractive and well-maintained guest rooms, corridors, fire exits, stairways, service areas on assigned floors/areas and uniform conveyor system.

Responsible for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the hotel’s interest and as your direct manager’s representative in their absence.

How your day looks like:

• Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.

• Assign special duties to Room Attendants and House Porters on assigned floors.

• Check the computer system throughout the day for an update of room status.

• Check and return an allocated number of guest rooms to the standard required by the hotel.

• Report to the Housekeeping office any rooms which do not require service, are “Do Not Disturb” or are double locked by the afternoon and to log these on the hand over.

• Report and log any maintenance defects found in the rooms and assigned areas. Liaise with Maintenance and Reception regarding all out of order rooms.

• Ensure soft furnishings and décor of rooms are maintained to standard.

• Oversee implementation of deep cleaning and replacement.

• Check on a daily basis the arrivals, departures and VIP lists.

• Check VIP rooms to ensure they are cleaned and maintained to the required standard. Ensure VIP gifts are replenished.

• Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis.

• Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards. Liaise with the linen room and valet as required.

• Ensure all public area and back of house areas are clean.

• Assist in stock taking of Housekeeping items when necessary.

• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability.

• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.

• Create and implement green policies and procedures to reduce waste and energy consumption.

• Report immediately any valuable lost property to security and to log packages and all other lost property.

• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.

• Assist fellow employees to perform similar or related jobs as and when necessary.

• Carry out any projects and assignments as directed by the Director of Housekeeping

• Preparation and completion of timesheets, roster, holiday schedules, in line with business needs, as and when required

• Preparation and completion of Purchase Orders as and when required

• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Hotel Royal Ltd

Hotel Royal Limited was incorporated in 1968 and was subsequently listed in Singapore in the same year to conduct business as a hotelier. Hotel Royal not only houses 357 exquisitely-designed and spacious rooms, but is also situated close to the shopping paradise of Orchard Road. Being located right at the heart of Singapore allows our valued guests to travel with ease to almost every part of Singapore.

Job Description

Job Summary

The Hotel Manager leads the hotel’s strategic direction and operations to drive business growth, operational excellence, guest satisfaction, and compliance with regulatory and company standards.

Responsibilities

• Lead the development and execution of the hotel’s business and operational strategies aligned with company goals to achieve sustainable growth
• Set clear performance objectives and ensure departmental plans effectively support overall business priorities
• Drive continuous improvement and innovation initiatives to enhance service excellence and operational efficiency
• Lead business planning, budgeting, and performance reviews to inform key management decisions
• Oversee financial performance by managing revenue, profitability, cost control, and productivity to maximize market competitiveness
• Collaborate with teams to optimize occupancy rates, average room rates, and revenue opportunities
• Analyze business results and implement targeted strategies to improve financial and operational outcomes
• Identify and pursue opportunities for business growth, operational efficiency, and asset enhancement
• Provide leadership and direction to all hotel departments, including Rooms, Housekeeping, Food & Beverage, Property, Finance, Human Resources, Sales & Marketing, and Security
• Ensure efficient hotel operations that consistently deliver high service and quality standards
• Foster effective collaboration among departments to meet business and guest experience goals
• Maintain property, facilities, and assets to high standards of upkeep and safety
• Champion a guest-focused culture by promoting service excellence and adherence to brand standards
• Monitor guest satisfaction and reputation metrics, leading initiatives to improve service quality and resolve key guest issues
• Lead service recovery efforts to ensure timely and appropriate resolution of guest concerns
• Coach and develop department heads and key team members to build leadership capability and performance
• Cultivate a positive, accountable, and performance-driven work culture that supports talent development, succession planning, employee engagement, and retention
• Ensure effective manpower planning and leadership across all departments
• Ensure compliance with laws, licensing, health and safety standards, employment regulations, and company policies
• Lead risk management, emergency preparedness, workplace safety, security, and business continuity efforts
• Maintain proper governance, internal controls, reporting, and audit readiness across the hotel
• Represent the hotel professionally with guests, corporate clients, partners, vendors, authorities, and community stakeholders
• Maintain effective communication with the Country General Manager and corporate office regarding hotel performance, risks, and strategic matters
• Support sales, marketing, partnership, and brand-building initiatives as needed

Required competencies and certifications

• Diploma or Degree in Hospitality Management, Business Administration, or a related discipline
• Minimum 8 to 10 years of hotel experience, including senior leadership or department head roles
• Strong commercial, operational, financial, and people leadership capabilities
• Proven ability to lead multi-disciplinary teams and drive business performance
• Good understanding of hotel operations, guest experience, compliance, and asset management
• Excellent communication, decision-making, stakeholder management, and problem-solving skills
• High level of professionalism, integrity, accountability, and business judgment

KNA MANPOWER CONSULTANTS PTE. LTD.

Job Description

The Restaurant General Manager is responsible for leading all aspects of restaurant operations including people, performance, guest experience, and profitability while ensuring high standards of food quality, service, and cleanliness.

The ideal candidate is a strategic thinker, inspiring leader, hands-on operator, and tireless champion of guest satisfaction and team development.

LEADERSHIP & STAFF DEVELOPMENT

o Recruit, hire, and train staff members for all positions in restaurant

o Lead and motivate, restaurant staff.

o Ensure compliance with all company policies, procedures, and safety standards.

o Foster a positive work culture, spread joy, and maintain high morale among staff.

o Promptly resolve conflicts and handle employee relations issues as they arise.

o Provide regular coaching, feedback, and recognition to grow team members and ensure operational excellence.

o Conduct performance evaluations, manage promotions, corrective actions, and succession planning.

o Foster a team-oriented environment with open communication, accountability, and high morale.

o Lead by example to model and always promote company core values and brand standards.

DAILY OPERATIONS MANAGEMENT

o Oversee daily operations, ensuring efficient and smooth functioning.

o Monitor daily and weekly inventory, order supplies, and maintain food cost controls.

o Maintain high standards of food quality and presentation.

o Ensure that health, safety, and sanitation regulations are consistently followed.

o Complete weekly schedules.

o Handle customer complaints and feedback promptly and professionally.

o Complete customer satisfaction walks during peak and non-peak hours, resolving guest and team issues quickly.

o Ensure the restaurant is always guest-ready — clean, well-stocked, and properly staffed.

FINANCIAL MANAGEMENT

o Manage the restaurant's P&L, budget, and key performance metrics including staff, operational costs, and performance trends.

o Monitor financial performance and work toward meeting or exceeding revenue targets.

o Oversee cash handling and deposits, processing transactions, and maintaining accurate financial records.

o Develop and execute action plans to improve sales, profitability, and operational efficiency.

o Monitor inventory, ordering, and waste control practices to maintain cost-effective operations.

GUEST EXPERIENCE

o Ensure high levels of customer satisfaction through excellent service and quality control.

o Address and resolve guest complaints, concerns, or special requests with urgency, empathy and professionalism.

o Cultivate and maintain a welcoming atmosphere to encourage repeat business.

o Implement systems and training to continuously improve hospitality and satisfaction scores.

o Stay updated with industry trends to continuously improve service standards.

MARKETING & COMMUNITY ENGAGEMENT

o Implement marketing strategies to promote the restaurant within the local community.

o Build and maintain relationships with customers, vendors, and the community.

o Participate in local or regional events to increase brand visibility and grow the customer base.

COMPLIANCE & ADMINISTRATION

o Ensure compliance with all local regulations, including health and safety laws.

o Conduct regular audits of restaurant operations to ensure compliance and efficiency.

LE CLOS PTE. LTD.

Job Description

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Brief Summary:
Join our dynamic team as a Duty Manager, where you'll lead the way in delivering outstanding customer experiences while ensuring operational excellence. This role requires a proactive leader to oversee daily operations, foster guest satisfaction, and manage critical situations.

Responsibilities:

• Champion exceptional guest experiences by proactively addressing and anticipating customers’ needs.

• Maintain a strong presence at the Front-of-House, actively engaging with organizers and visitors to gather feedback and drive continuous service improvement.

• Lead all event-related operational activities to seamless execution while safeguarding service excellence and safety compliance.

• Conduct comprehensive briefings for staff and suppliers, ensuring clear communication and effective manpower deployment for each shift.
  -Direct response efforts during emergencies, ensuring calm, coordinated, and decisive actions are taken.

• Perform regular quality inspections of facilities and services, initiating prompt corrective actions when necessary.

• Maintain detailed shift logs and incident reports for effective cross-departmental follow-up.

• Contribute to planning and process improvements to elevate overall efficiency and service standards.

Requirements:

• Diploma / Degree in any discipline.

• Proven experience in successfully leading teams.

• Strong written and verbal communication skills.

• High level of fitness for extensive walking and climbing stairs during shifts.

• Resilient, proactive, and able to work independently with minimal supervision.

• Ability to prioritize and organize tasks in real-time.

• A collaborative team player with strong interpersonal skills.

• Experienced in effective resource planning and team deployment for success.

• Capacity to make quick, informed decisions while working under pressure.

• Comfortable with technology and paperless processes.

• Availability for midnight shifts, weekends, and public holidays.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Brief Summary:
Join a dynamic restaurant team where you will play a pivotal role in managing smooth daily operations and enhancing customer satisfaction. This position offers an opportunity to lead a talented team while implementing best practices for operational excellence.

Responsibilities:

• Oversee day-to-day restaurant operations to deliver exceptional service and customer satisfaction.

• Manage operational costs and identify opportunities for efficiency and waste reduction.

• Lead and develop the team through guidance, training, and performance feedback.

• Conduct team briefings to ensure high standards of operational excellence and a superior customer experience.

• Maintain accurate records of team attendance, schedules, and overtime details.

• Implement and uphold best practices and standard operating procedures (SOPs) to ensure quality and efficiency.

• Monitor product quality and build strong relationships with suppliers and vendors.

• Generate financial and operational performance reports to facilitate business analysis and planning.

• Assist in the preparation of budgets and business initiatives.

• Collaborate with marketing and communications teams to enhance customer engagement and brand visibility.

• Ensure regular compliance with health, safety, and sanitation regulations.

• Undertake additional duties as assigned to contribute to the restaurant's overall success.

Requirements:

• Diploma, degree, or professional certification in Restaurant Management, Hospitality, or a related field.

• Minimum of 8 years of relevant experience in the food and beverage industry, including prior supervisory or managerial roles.

• Strong leadership abilities with effective team management and interpersonal skills.

• Experience in fine-dining or upscale dining establishments is an advantage.

• Knowledge of food and beverage service standards.

• Flexibility to work varied hours, including shifts, weekends, and public holidays.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Responsibilities:

• Ensure the residence is maintained in a clean, orderly, and hygienic condition at all times, including routine and periodic deep cleaning of all rooms and common areas.

• Execute comprehensive housekeeping duties, including dusting, vacuuming, sanitisation, and care of fixtures, fittings, and surfaces.

• Manage laundry operations, including washing, ironing, folding, and appropriate storage of clothing and household linens, with particular attention to delicate materials.

• Support the preparation of basic meals as required, in alignment with specified dietary preferences and standards.

• Monitor household inventory levels and coordinate the timely procurement and replenishment of cleaning supplies, groceries, and other essential consumables.

• Maintain and preserve high-value materials and finishes (e.g., marble, timber, glass) through the use of appropriate cleaning methods and products.

• Adhere to all safety, hygiene, and handling procedures in the course of performing duties.

Requirements

• Minimum of 3 years’ relevant experience in private households, luxury residential environments, or internationally recognised hospitality establishments.

• Demonstrated knowledge of professional housekeeping practices and standards.

• Basic proficiency in the use of digital tools (e.g., smartphones or tablets) for inventory tracking and communication purposes.

• High level of integrity, discretion, and respect for confidentiality.

• Strong attention to detail, reliability, and ability to work independently with minimal supervision.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVER BEST CONSULTANTS PTE. LTD.

Job Description

Responsibilities

• Plan, organize, and oversee daily kitchen operations to ensure smooth and efficient food preparation and service.

• Develop and maintain menu offerings, recipes, and food presentation standards.

• Supervise, train, and guide kitchen staff to ensure consistent food quality and productivity.

• Monitor food quality, portion control, and kitchen hygiene standards at all times.

• Manage inventory levels, food ordering, and storage to minimize wastage and control costs.

• Ensure compliance with all food safety, sanitation, and workplace health regulations.

• Coordinate with management on menu planning, promotions, and operational improvements.

• Handle customer feedback relating to food quality and implement corrective actions where necessary.

Requirements

• Proven experience in managing kitchen operations and food preparation activities.

• Strong knowledge of food safety, hygiene, and sanitation practices.

• Ability to lead, supervise, and train a team in a fast-paced kitchen environment.

• Good organizational and time-management skills.

• Ability to maintain high standards of food quality and consistency.

• Experience in menu planning, inventory control, and cost management.

• Ability to work flexible hours

• Strong problem-solving and communication skills.

EVER BEST CONSULTANTS PTE. LTD.

Job Description

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

0 COMPROMISE RECRUITMENT PTE. LTD.

Job Description

Job Summary

Oversee daily operations to maintain high service standards and drive team performance. Lead staff training, scheduling, and motivation to build a cohesive team. Deliver excellent customer service by resolving complaints promptly. Manage costs, inventory, and revenue to support profit goals while ensuring compliance with brand standards and local regulations.

Responsibilities

• Manage daily operations to ensure consistent service quality and operational efficiency aligned with business goals
• Lead and develop staff by training, scheduling, and motivating to foster a cohesive, high-performing team
• Resolve customer complaints promptly to secure satisfaction and enhance service reputation
• Control costs by managing inventory levels and monitoring revenue to achieve profit targets
• Ensure adherence to brand standards and local regulations through effective opening and closing procedures

Other Information

• EA License No.: 24C2389(0 COMPROMISE RECRUITMENT PTE.LTD.)
• EA Personnel Name: HE YA
• EA Personnel No: R24124237

Marriott International

Job Description

KMJS EMPIRE PTE. LTD.

Job Description

Responsibilities

• Plan, organize, and oversee daily kitchen operations to ensure smooth and efficient food preparation and service.

• Develop and maintain menu offerings, recipes, and food presentation standards.

• Supervise, train, and guide kitchen staff to ensure consistent food quality and productivity.

• Monitor food quality, portion control, and kitchen hygiene standards at all times.

• Manage inventory levels, food ordering, and storage to minimize wastage and control costs.

• Ensure compliance with all food safety, sanitation, and workplace health regulations.

• Coordinate with management on menu planning, promotions, and operational improvements.

• Handle customer feedback relating to food quality and implement corrective actions where necessary.

Requirements

• Proven experience in managing kitchen operations and food preparation activities.

• Strong knowledge of food safety, hygiene, and sanitation practices.

• Ability to lead, supervise, and train a team in a fast-paced kitchen environment.

• Good organizational and time-management skills.

• Ability to maintain high standards of food quality and consistency.

• Experience in menu planning, inventory control, and cost management.

• Ability to work flexible hours

• Strong problem-solving and communication skills.

KMJS EMPIRE PTE. LTD.

Job Description

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Hilton Hotel

Job Description

Le Méridien Phuket Mai Khao Beach Resort

Job Description

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Job Benefits

• Competitive salary package based on experience

• Career advancement opportunities within a growing hospitality group

• Staff meals and employee benefits provided

• Professional and dynamic sky dining restaurant environment

• Ongoing training and culinary development opportunities

Job Responsibilities

• Assist the Head Chef in overseeing daily kitchen operations and ensuring consistent food quality

• Prepare and supervise the production of Western and Oriental cuisine according to established recipes and standards

• Monitor food preparation, portion control, presentation, and kitchen hygiene practices

• Support inventory management, stock control, and ordering of kitchen supplies

• Train, guide, and supervise kitchen team members to maintain operational efficiency and service excellence

Job Requirements

• Previous experience as a Sous Chef, Junior Sous Chef, or similar culinary leadership role in a restaurant, hotel, or hospitality environment

• Strong knowledge of Western and/or Oriental cuisine preparation, food presentation, and kitchen operations

• Familiarity with food safety, hygiene, and sanitation standards

• Ability to lead, coach, and work effectively with a kitchen team in a fast-paced environment

• Good organisational, communication, and problem-solving skills

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Hotel Grand Central Limited

Job Description

Reporting to the Area General Manager overseas the day-to-day operations of the front office including Reception, Night Audit and Concierge. The incumbent shall ensure hotel guests receive high level of customer services.

Job Descrptions

• To work in conjuction with the Area General Manager and staff, to achieve maximum occupancy, profitability, staff advanement and customer satisfaction
• Maintain the department costs within budgeted parameters.
• Review daily the night audit checklist and banking report, following up on any significant variances and disputes.
• Ensure effective control and planning,organizing, directing and controlling all aspects of the Front Office Department (guest registration, telephone services and concierge service).
• Manage staff-related issues, including performance management, counselling, employees' engagament, staff welfare and other HR matters.
• Evaluate Training and Development efforts aimed at Front Office personnel and monitor results in order to increase productivity and performance goals.
• Monitor room sales, manage over-booking situation and develop plans to increase occupancy and average room rate through walk-ins and up- selling at the front desk.
• Ensure credit limits are maintained and that all credit cards are authorised.
• Ensure staff briefing in the Department are conducted before and after every shift.
• Review and analyse all the Front Office reports to ensure data accuracy and proper hotel positioning.
• Responsible for the reporting and investigation of accidents in the department and put in place corrective actions to eliminate or minimise the likelihood of recurrence.
• Ensure that all new employees are inducted and provided with all the required training manuals and resources to perform their role.
• Handling guest queries and feedback.

Job Requirements

• Hava good leadership skills
• Excellent customer service and interpersonal skills
• Able to work in fast-paced environment
• At least 3 years in similar position or equivalent capacity in Hotel Industry

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary

• Salary range
  Chef De Partie : up to $3200
  Sous Chef : up to $4800

• 5 days, 44hrs per week (Rotating shift, based on roaster)
  (Earliest shift start at 11am, Latest shift end at midnight 4am) - Company transportation provided for night shift

• Industry: Rooftop restaurant and bar, at 6th floor 

• Location: Short walking distance from City Hall mrt

• Fulltime role, Yearly Bonus provided

Responsibilities

Chef de Partie (CDP)

• Prepare and cook food according to recipes and standards.

• Ensure food quality and presentation are consistent.

• Monitor stock levels and report shortages.

• Maintain cleanliness and food hygiene standards.

• Assist in training and guiding junior kitchen staff.

Sous Chef

• Assisted the Head Chef in managing daily kitchen operations and ensuring smooth service.

• Prepared and cooked high-quality dishes while maintaining consistency in taste and presentation.

• Supervised and guided kitchen staff, ensuring compliance with food safety and hygiene standards.

• Managed inventory, conducted stock ordering, and minimized food wastage through effective stock control.

• Planned daily food preparation, delegated tasks, and ensured timely service during peak hours.

• Maintained kitchen cleanliness, monitored food quality, and ensured compliance with company SOPs and safety regulations.

Requirements

• Candidates with relevant experience are welcome to apply.

• Comfortable working late nights, weekends, and public holidays.

• Able to start work in short notice period.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R24120071)

AL IBRAHIM PTE. LTD.

Job Description

• Oversee daily restaurant and F&B operations, including front-of-house and back-of-house activities.
• Manage and supervise staff, including recruitment, scheduling, training, and performance evaluation.
• Monitor inventory levels, control costs, and prepare sales and operational reports.
• Ensure compliance with Singapore food safety regulations and company policies.
• Maintain high standards of customer service and resolve customer feedback or complaints promptly.
• Coordinate with suppliers and vendors to ensure smooth restaurant operations.
• Drive sales growth and implement strategies to improve operational efficiency and profitability.

Marriott International

Job Description

Marriott International

Job Description

TULUM P.T.Y. CO., LTD.

Job Description

Head Chef – ZAMĀ Skybar Pattaya

ZAMĀ Skybar Pattaya is seeking an experienced Head Chef to lead our kitchen team and drive the culinary direction of one of Pattaya's most exciting rooftop destinations.

Located on the 38th floor overlooking Jomtien Beach, ZAMĀ delivers a premium rooftop dining experience inspired by the sea, sunset culture, handcrafted cocktails, and vibrant nightlife.

Our culinary philosophy is inspired by leading international seafood destinations, focusing on premium seafood, fresh oysters, seafood platters, grilled specialties, and elevated coastal dining designed for international guests.

Key Responsibilities

• Lead and manage all kitchen operations
• Maintain food quality, consistency, and presentation standards
• Develop and improve menus aligned with ZAMĀ's Premium Seafood & Coastal Dining concept
• Establish SOPs, food safety procedures, and quality control systems
• Train, mentor, and develop kitchen staff
• Manage food cost, inventory, purchasing, and waste control
• Ensure smooth service operations during high-volume periods
• Drive menu innovation while maintaining operational efficiency and profitability

Requirements

• Minimum 5 years of experience in a leadership position
• Previous experience as Head Chef, Executive Sous Chef, or Executive Chef
• Strong background in premium seafood restaurants, oyster bars, seafood grill concepts, coastal dining, or modern international seafood cuisine
• Experience working with fresh seafood, shellfish, oysters, seafood platters, and grilled seafood programs
• Experience in high-volume restaurants serving international guests
• Previous experience in rooftop venues, beach clubs, lifestyle hospitality, or premium casual dining is highly preferred
• Strong leadership, communication, and team management skills
• Excellent understanding of seafood sourcing, food cost control, kitchen operations, and quality assurance

Benefits

• Service Charge
• Performance Bonus
• Staff Meals
• Annual Leave & Public Holidays
• Career Growth Opportunities within The Tulum Group

Location

ZAMĀ Skybar Pattaya
D Varee Jomtien Hotel

LOFIS ( Thailand ) Co., Ltd.

WHO WE ARE:

Job Description

POSITION OVERVIEW

We are seeking an accomplished and visionary General Manager to lead a 4-star, 200-key hotel operating under a Hotel Management Agreement (HMA) with an established international brand. This is an executive leadership role that demands a rare combination of operational excellence, financial acumen, creative thinking, and an unwavering commitment to delivering exceptional guest experiences.

The ideal candidate is a proactive, entrepreneurial hotelier who thrives in a results-driven environment, is passionate about innovation, and can inspire teams while building strong relationships with the ownership group.

KEY RESPONSIBILITIES

1.  Operational Leadership & Creativity

▸   Drive day-to-day hotel operations across all departments with a hands-on, creative approach to service delivery and problem-solving

▸   Develop and implement innovative Standard Operating Procedures (SOPs) that differentiate the property from competitors

▸   Introduce creative programming, seasonal activations, and unique guest experiences across rooms, F&B, and events

▸   Champion a culture of continuous improvement, empowering department heads to innovate within their domains

2.  Revenue Management & Commercial Strategy

▸   Maximize total hotel revenue (Rooms, F&B, Ancillary) through strategic yield management and dynamic pricing

▸   Identify and develop new revenue channels  — OTAs, corporate accounts, MICE, direct booking strategies, partnerships

▸   Collaborate with the brand's sales and marketing team while maintaining local commercial agility under HMA guidelines

▸   Present innovative commercial proposals and revenue strategies to the ownership group on a regular basis

▸   Monitor RevPAR, ADR, and Occupancy performance versus comp set and STR data; implement corrective actions swiftly

3.  Cost Management & Financial Performance

▸   Oversee budgeting, forecasting, and P&L management to ensure GOP and EBITDA targets are consistently achieved

▸   Implement rigorous cost control systems across payroll, procurement, energy, and operational expenses

▸   Review and negotiate vendor contracts to optimize cost-efficiency without compromising quality standards

▸   Deliver transparent and insightful monthly financial reports to the ownership, highlighting variances and action plans

▸   Maintain a lean yet effective organizational structure aligned with hotel performance cycles

4.  Safety, Security & Compliance

▸   Ensure full compliance with all local regulations, brand standards, fire safety, and health & hygiene protocols

▸   Oversee a robust Safety & Security program covering guests, employees, and assets 24/7

▸   Lead emergency preparedness planning and conduct regular drills with all operational teams

▸   Maintain property standards and infrastructure through proactive preventive maintenance programs

▸   Uphold brand compliance requirements under the HMA and address audit findings promptly

5.  Guest Experience & Reputation Management

▸   Champion a guest-first culture that prioritizes personalized, memorable service across all touchpoints

▸   Drive improvement in all guest satisfaction scores  — GSS, TripAdvisor, Booking.com, Google Reviews

▸   Monitor online reputation in real time; personally oversee response strategies and service recovery processes

▸   Utilize guest feedback data to implement targeted service enhancements and staff training initiatives

▸   Establish VIP recognition programs and loyalty initiatives to drive repeat business and direct bookings

6.  Owner Relations & Strategic Reporting

▸   Serve as the primary point of contact between the hotel management (brand) and the ownership group

▸   Proactively present new business ideas, CAPEX proposals, and strategic initiatives to ownership

▸   Deliver clear, data-driven monthly and quarterly performance reports with forward-looking commentary

▸   Build and maintain a transparent, trust-based relationship with owners grounded in results and proactive communication

QUALIFICATIONS & REQUIREMENTS

Education & Experience

▸   Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field

▸   Minimum 3–5 years of experience as a General Manager in a 4-star or 5-star hotel environment

▸   Demonstrated track record of managing full P&L in a branded hotel under HMA or franchise agreement

▸   Proven experience in both Rooms and F&B operations is highly preferred

Core Competencies

▸   Operational Creativity — ability to reimagine guest journeys, outlets, and hotel programming

▸   Revenue Generation — strong commercial instinct with hands-on experience in revenue management tools

▸   Financial Control — disciplined cost management with experience managing monthly P&L reporting

▸   Guest Advocacy — data-driven approach to improving guest scores with a passion for service excellence

▸   Leadership & Team Development — ability to inspire, coach, and retain high-performing teams

▸   Innovation & Ownership Alignment — entrepreneurial mindset with confidence to pitch new ideas to owners

▸   Safety-First Mindset — deep knowledge of hotel safety standards, emergency procedures, and compliance

Technical & Language Skills

▸   Proficiency in Property Management Systems (PMS), Revenue Management Systems (RMS), and reporting tools

▸   Strong command of English (spoken and written); additional languages are an advantage

▸   Competent in data analysis, budgeting tools, and digital reporting platforms

WHAT WE OFFER

▸   Competitive executive compensation package with performance-based incentives

▸   Direct leadership opportunity with full P&L responsibility and autonomy

▸   Collaborative ownership group that values innovation and long-term vision

▸   International brand affiliation with structured support under HMA

▸   A dynamic, centrally located property with strong market fundamentals

▸   Professional development and career advancement within an ambitious hospitality group

The Cacti House Co., Ltd.

Job Description

Job Summary

KOON Hotel Group is looking for a Food & Beverage Manager to oversee overall F&B operations, including Kitchen, F&B Service, Restaurant, Café / Bar, Banquet, Catering, Meeting, Event and Wedding.

This role is for a hands-on F&B leader who can manage daily operations, lead the team on the floor, control cost, improve service quality, and use data to drive F&B performance.

We are looking for someone who understands that F&B is not only about revenue, but also about cost control, margin, guest experience and team discipline.

Key Responsibilities

• Oversee Kitchen Department and F&B Service Department

• Manage Restaurant, Café / Bar, Breakfast, Banquet, Catering, Meeting, Event and Wedding operations

• Ensure food quality, taste consistency, portion control, hygiene and kitchen readiness

• Ensure service standards, banquet setup, service flow and event execution

• Coordinate with Sales / Commercial team to deliver event, wedding, meeting and catering requirements correctly

• Review BEO, menu, package, timeline, manpower and equipment readiness

• Control food cost, beverage cost, waste, stock, manpower and overtime

• Use data to review recipe cost, event costing, margin and F&B performance

• Handle guest complaints, service recovery and repeated operational issues

• Build working systems such as briefing, checklist, follow-up, report and post-event review

• Coach and develop kitchen and service teams to improve ownership and work discipline

Qualifications

• Bachelor’s degree or higher in Hotel Management, Food & Beverage Management, Business Administration, Management, Accounting or related fields

• At least 5–8 years of experience in Food & Beverage, Restaurant, Banquet, Catering or Hotel F&B, with at least 3 years in supervisory or managerial level

• Experience managing both kitchen and service teams; Banquet / Event / Wedding / Catering experience is a strong advantage

• Good understanding of food cost, beverage cost, portion control, waste control, stock control, manpower cost and gross margin

• Able to use F&B data, Excel or Google Sheets for basic reporting, cost tracking, event costing and performance analysis

• Strong hands-on leadership; able to manage the team on the floor and follow up until work is completed

• Good coordination skills with Sales, Kitchen, Service, Engineering, Finance and Management

• Detail-oriented, flexible and able to work in a growing organization where systems, standards and F&B performance are being improved

Preferred Candidate

Hands-on F&B leader with experience in mid-sized hotels, independent hotels, restaurants, banquet or catering businesses. Strong in cost control, service execution, team management and data-driven follow-up. Flexible and able to work in a growing organization where systems are still being improved.

Please Include in Your Application

Please include your current salary, expected salary, earliest available start date, and brief examples of F&B team management, banquet / catering, and cost control experience.

BWH Hotels Asia

Job Description

Primary Duties: 

1. Establish and identify business contacts with hotel owners, developers and investors.

2. Achieving target joining fee, design and brand compliance services fees, affiliation and integration fee amount and number of hotel count.

3. Look for an opportunity to brand more hotels in Asia.

4. Prepare and re-search for the level of competitiveness in the market prior the establishment of the initiate contact.

5. Define product category for each hotel property.

6. Make presentation of BWH Hotels to prospect and follow-up.

7. Maintain professional relationship, supervising and support the area representative in each territory.

8. Develop strategy to approach each project.

9. Prepare 5 to 10 years’ Revenue Projection for managed hotels.

10. Prepare a presentation to the bank (if necessary).

11. Prepare and draft the BWI’s Sub-License Agreement, Professional Service Agreement, Technical Service Agreement, Premier Amendment, MOUs, ADO Agreement, Referral Agreement, and Letter of Appreciate for Fee Finder.

12. Internally coordinate the planning to achieve the feasible outcome of the project at the negotiation state.

13. Responsible for supervising the Development team, providing guidance and support, and ensuring all departmental objectives and performance standards are met efficiently. Join the meetings and trips for some of the projects handled by the Regional Development Manager.    

14. Attend industry events (hotel conferences, etc.).                                                             

15. Perform any other reasonable duties requested by the Managing Director, Development - APAC.

16. Comply with company’s rules and regulations.

Knowledge And Skill Requirements:

• Bachelor's degree in Business Administration, Hospitality Management, Real Estate, Finance, Marketing, or a related field.

• Minimum 5+ years of progressive experience in hotel development, hospitality consulting, real estate development, or a related business development role, with demonstrated success in hotel signings and brand expansion.

• Proven ability to identify, evaluate, negotiate, and secure new hotel development opportunities with owners, developers, and investors.

• Ability to manage multiple projects simultaneously and work effectively across different countries, cultures, and business environments.

• Strong financial and analytical skills, including feasibility assessments, market analysis, and business case evaluation.

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

• International business experience and a strong understanding of Asian markets, cultures, and business practices are highly preferred.

• Ability to travel regionally as required.

• Fluent in English.

The Cacti House Co., Ltd.

Job Description

Job Summary

KOON Hotel Group is looking for a Hotel Operations Manager to oversee daily hotel operations, focusing on Rooms Division, Engineering & Property Division, Guest Experience and Operation Excellence.

This role is for a hands-on operations leader who can work closely with Front Office, Housekeeping, Engineering, Facilities, IT and Security teams to ensure that the hotel is ready to sell, ready to serve and able to deliver KOON’s brand experience consistently.

The position will also support productivity improvement, lean process, service standard implementation and operational discipline by improving workflows, reducing repeated issues, following up action plans and helping teams work more effectively.

Key Responsibilities

• Oversee daily operations of Rooms Division and Engineering & Property Division

• Coordinate with Front Office, Housekeeping, Engineering, Facilities, IT and Security teams

• Follow up room readiness, room status, arrivals, departures, group arrivals, VIPs and guest requests

• Monitor room cleanliness, room defects, guest areas and overall property readiness

• Follow up OOO / OOS rooms, repair requests, pending maintenance and repeated issues

• Coordinate with Commercial and F&B teams for group, event, meeting, wedding, VIP and special requirements

• Handle guest complaints, service recovery and repeated operational issues

• Drive Operation Excellence initiatives to support KOON brand standards and guest experience

• Improve workflow, manpower productivity and cross-functional coordination between Front Office, Housekeeping and Engineering

• Support Lean Process implementation by identifying repeated issues, waste, delays, rework and unnecessary work steps

• Build working systems such as morning brief, checklist, issue log, action tracker and daily / weekly operations report

• Monitor manpower, overtime, productivity and team discipline

• Report key issues, risks, productivity gaps and action plans to Director of Operations & Performance

Qualifications

• Bachelor’s degree or higher in Hotel Management, Tourism, Business Administration, Management, Engineering, Facility Management or related fields

• At least 6–10 years of experience in Hotel Operations, Rooms Division, Front Office, Housekeeping, Engineering, Facilities or Guest Experience

• At least 3 years of experience in supervisory or managerial level

• Experience coordinating Front Office, Housekeeping and Engineering / Property teams

• Good understanding of room readiness, room status, guest complaints, service recovery, OOO / OOS and repair follow-up

• Strong mindset in Operation Excellence, productivity improvement, lean process or service standard implementation

• Able to use reports, checklists, Excel or Google Sheets for basic tracking, follow-up and operations reporting

• Strong hands-on leadership; able to walk the property, see issues, manage the team on the floor and follow up until work is completed

• Detail-oriented, flexible and able to work in a growing organization where systems, standards and operational discipline are being improved

Preferred Candidate

Hands-on hotel operations leader with experience in mid-sized hotels, independent hotels or service businesses where they have had to work closely with the team and solve operational issues directly. Strong in room readiness, guest experience, property readiness, repair follow-up, productivity improvement and cross-functional coordination. Able to turn repeated problems into process improvement and not overly attached to large hotel chain working styles where full support systems are already in place.

Please Include in Your Application

Please include your current salary, expected salary, earliest available start date, size of operations team previously managed, and brief examples of room readiness, guest complaint, OOO / OOS, repair follow-up, productivity improvement or process improvement experience.

BWH Hotels Asia

Job Description

BWH Hotels in Asia is looking for General Manager for Best Western Click Sathorn 11

Responsibilities:

• Develop and implement strategic plans to enhance hotel performance and achieve business objectives.

• Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and manage the hotel budget, monitoring revenue, expenses, and profitability.

• Develop and implement sales and marketing strategies to maximize revenue and occupancy.

• Implement cost-effective measures without compromising service quality.

• Foster a culture of outstanding customer service, anticipating and exceeding guest expectations.

• Address and resolve guest concerns in a timely and professional manner.

• Build and maintain relationships with hotel owners.

• Foster a culture of continuous learning, providing resources and opportunities for team's professional growth.

• Ensure adherence to quality standards and brand guidelines.

• Ensure compliance with health, security, and safety standards.

• Maintain knowledge of local competition and general industry trends.

Qualifications:

• Minimum 3-5 years of experience as a hotel General Manager

• Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively

• Strong financial acumen and budget management experience

• Experience in developing and implementing marketing and sales strategies

• Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Exceptional customer service orientation

• Excellent communication, interpersonal, and leadership skills

• Proficient in hotel management software and technology

• Knowledge of local regulations and industry trends

Interested candidates are encouraged to send their application with full resume indicating position of interest, qualifications, educational background, employment records, expected salary and recent photo.  
 

 BWI (Thailand) Co., Ltd.

 Unit 5A-2, 5th Floor, Gaysorn Place Office Building,

 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok 10330 Thailand

 T: +66• ••• •260    F: +66• ••• •252

 www.bestwestern.com

Hyatt Regency Hong Kong, Tsim Sha Tsui

Established in 1969 and operated as the first Hyatt hotel outside of the United States, Hyatt Regency Hong Kong closed its doors on New Year’s Day 2006, both international guests and residents lamented the end of a hospitality era.

Job Description

Summary

Hyatt Regency Hong Kong, Tsim Sha Tsui

Established in 1969 and operated as the first Hyatt hotel outside of the United States, Hyatt Regency Hong Kong closed its doors on New Year’s Day 2006, both international guests and residents lamented the end of a hospitality era.

Job Description

Summary

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

PERSOL Thailand

Job Description

Persol Thailland is currently partnering with a well-established organization in the sports, leisure, and lifestyle space, known for delivering integrated experiences across fitness, recreation, and hospitality. With a strong focus on quality service and well-managed facilities, the business continues to evolve as a destination for both individual and corporate clients.

As part of its ongoing growth, our partner is looking to bring on a Director of Operations to play a key leadership role in driving operational excellence, enhancing service standards, and shaping the overall customer experience. This is a great opportunity for a commercially minded leader who enjoys building strong teams and making a visible impact within a dynamic environment.

Key Responsibilities

• Drive business growth through revenue generation, membership expansion, and event development while overseeing budgets and financial performance.

• Ensure high standards of asset quality and maintenance, implementing best practices and continuous improvement initiatives.

• Oversee daily operations to deliver seamless service, operational efficiency, and an excellent customer experience.

• Maintain strong hospitality standards across all service teams, including training, performance management, and service excellence.

• Lead the planning and execution of events, tournaments, and corporate functions.

• Provide effective leadership to operational teams, fostering a culture of accountability, collaboration, and high performance.

• Manage client and stakeholder relationships, ensuring satisfaction, engagement, and long-term loyalty.

• Ensure compliance with organizational policies and deliver accurate reporting on performance and operations.

Qualification; 

• Bachelor’s degree in Business, Sports or Golf Management, Agronomy, or a related field.

• 5–10 years’ experience in golf operations management, including strong exposure to course maintenance and quality control.

• Demonstrated experience in financial management, revenue generation, and operational improvement.

• Strong leadership, communication, and stakeholder management skills.

• Solid understanding of turf management, agronomy, and golf operations.

• Strong English communication skills 

This is more than a role — it’s your platform to lead, transform, and elevate an entire operation.

Remark: Only shortlist candidates will be contacted 

All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified.  
*By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolthailand.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know. 
 
CONTACT: 
PERSOL HR Services Recruitment (Thailand) Co., Ltd. 
 

Red Chamber Entertainment

Job Description

Job Summary

Join Red Chamber Entertainment Pte Ltd as a Restaurant Waiter/Waitress, delivering excellent customer service by managing orders, serving food and drinks, and maintaining a clean, organized dining environment in a fast-paced setting.

Responsibilities

• Greet and escort customers to their tables to ensure a welcoming experience
• Present menus and provide detailed information about portions, ingredients, and potential food allergies
• Prepare tables by setting up linens, flatware, and glasses for service readiness
• Offer menu recommendations and up-sell additional products when appropriate to enhance customer satisfaction
• Take accurate food and drink orders using POS ordering software and order slips
• Communicate order details clearly to Kitchen Staff to ensure timely preparation
• Serve food and drink orders promptly and courteously
• Inspect dishes and kitchenware for cleanliness and presentation, reporting any issues immediately
• Arrange table settings and maintain a tidy dining area throughout service
• Deliver checks and collect bill payments efficiently
• Clear dirty plates, glasses, and flatware from tables and transport them to the kitchen for cleaning
• Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations
• Follow all relevant health department regulations to maintain safety and hygiene standards
• Provide excellent customer service by attentively responding to guest needs and inquiries
• Demonstrate hands-on experience with cash registers and ordering systems such as Revel POS or Toast POS
• Apply basic math skills to handle transactions accurately
• Exhibit attentiveness and patience when interacting with customers
• Use strong organizational and multitasking skills to perform effectively in a fast-paced environment
• Practice active listening and communicate effectively with team members and customers
• Foster team spirit by cooperating and supporting colleagues

Preferred competencies and qualifications

• Team player attitude to contribute positively to the work environment
• Good learning attitude to adapt and grow within the role

Other Information

• Location: Foch Road
• Working hours: 10.30am - 10.30pm (Shift Work)
• Salary: $1800 - $2300
• Preference: Full-time job

---

Marriott International

Job Description

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary:

• Basic up to $3300 (CDP) / $4000 (Junior Sous Chef)

• Staff meals provided

• Medical and leave benefits

• Career advancement opportunities

• Supportive and professional kitchen environment

Job Responsibilities

• Prepare and cook Western and Oriental cuisine according to established recipes and quality standards.

• Assist in daily kitchen operations, including food preparation, plating, and service execution.

• Ensure food quality, consistency, hygiene, and safety standards are maintained at all times.

• Supervise and guide junior kitchen team members during daily operations.

• Monitor inventory levels, minimize food wastage, and support stock ordering activities.

Job Requirements

• Relevant experience in Western, Oriental, or multi-cuisine kitchen operations.

• Strong knowledge of food preparation techniques, kitchen procedures, and food safety standards.

• Ability to work efficiently in a fast-paced kitchen environment while maintaining quality standards.

• Good teamwork, communication, and leadership skills.

• Committed to delivering high-quality food and maintaining operational excellence

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chew Poh Seng (R25127164)

INCOQNITO PTE. LTD.

Job Description

Job Summary

We are seeking a dedicated and experienced Restaurant Manager to oversee daily restaurant operations, ensuring excellent customer service, operational efficiency, staff performance management, and achievement of business goals.

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service delivery
• Lead, supervise, and motivate service and kitchen staff to achieve high performance and teamwork
• Deliver and maintain high standards of customer service and guest satisfaction through active monitoring and staff coaching
• Monitor and enforce food quality, hygiene, cleanliness, and workplace safety standards to comply with regulations
• Address and resolve customer feedback and service-related issues promptly to enhance guest experience
• Plan and manage staff scheduling, attendance, and manpower allocation to meet operational needs
• Monitor inventory levels and coordinate timely procurement of supplies to avoid shortages and control costs
• Control operational costs by analyzing expenses and supporting revenue growth initiatives
• Ensure compliance with company policies and Singapore regulatory requirements related to food safety and workplace standards
• Prepare operational reports and contribute to business performance reviews for continuous improvement

Required competencies and certifications

• Diploma or equivalent qualification in Hospitality, Food & Beverage, Business, or related field
• Minimum 3 years of experience in restaurant operations with supervisory or managerial responsibilities
• Knowledge of food safety, hygiene standards, and restaurant management practices
• Willingness to work weekends, public holidays, and rotating shifts as required

Preferred competencies and qualifications

• Team leadership and staff development skills to foster employee growth and retention
• Customer relationship management to build and maintain positive guest interactions
• Inventory and cost control skills to optimize resource usage and profitability
• Problem-solving and decision-making abilities to handle operational challenges effectively
• Proficiency in POS systems and basic computer applications for operational efficiency

INCOQNITO PTE. LTD.

Job Description

Job Summary

We are seeking an experienced and passionate Head Chef to lead our kitchen team, create innovative menus, and deliver exceptional culinary experiences while maintaining high standards of quality, safety, and financial efficiency.

Responsibilities

• Design innovative menus that enhance the culinary experience while maintaining high-quality standards
• Prepare cost proposals for menu items to ensure financial efficiency without compromising taste or quality
• Evaluate and provide feedback on the quality of bulk food purchases to uphold excellence
• Ensure all food preparation complies with regulatory guidelines and safety standards
• Develop and implement standardized food presentation guidelines to ensure consistent and appealing dishes
• Monitor inventory levels of commonly used items and apply strategies to reduce spoilage of infrequently used items
• Lead, train, and manage kitchen staff, promoting proper sanitization and maintaining a clean, safe kitchen environment

Required competencies and certifications

• Proven experience of at least 3 years as a Head Chef in a high-volume kitchen
• Ability to track expenses and manage budgets effectively
• Demonstrated leadership skills to inspire and manage a kitchen team toward culinary excellence
• Culinary Degree or equivalent experience in the culinary arts

Preferred competencies and qualifications

• Passion for food design and commitment to creating memorable dining experiences

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job ID: 1069090]

Responsibilities:

• Oversee daily restaurant operations for efficiency and performance.
• Lead, coach, and develop staff to deliver excellent service; conduct regular roll calls and performance monitoring.
• Ensure food preparation, service speed, and product quality meet company standards.
• Manage POS/ordering systems and train staff accordingly.
• Plan rosters, maintain SOPs, and ensure appropriate staffing levels within budget.
• Conduct monthly stock checks, replenish inventory, and manage maintenance of standards.
• Prepare and submit monthly performance and administrative reports to the corporate office.

• Minimum 6 years of experience in the F&B industry with restaurant management experience.
• Experience managing/overseeing kitchen activities is required.
• Willingness to work shifts, weekends, and public holidays.
• Experience in a Japanese cuisine restaurant is an added advantage.