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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Lalco Holdings

Job Description

Job Description:

Coffee Plantation Management (Main responsible):

ü  Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü  Supervise planting, harvesting, processing, and storage of coffee.

ü  Implement sustainable and modern agricultural practices.

ü  Manage farm workers and ensure compliance with safety and labor standards.

ü  Coordinate with the accounting and procurement team for farm expenses and equipment.

Coffee Trading & Business Development (Optional):

ü  Analyze coffee trading opportunities, including profit margins, inventory turnover, and market cycles.

ü  Execute daily trading activities including product selection and portfolio execution.

ü  Monitor market trends to inform pricing and sourcing decisions.

ü  Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü  Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills includes:

ü  Bachelor's degree (or higher) in Agriculture or a closely related field.

ü  Minimum 5 years of experience in coffee plantation management.

ü  Strong leadership and team management skills.

ü  Good understanding of sustainable and commercial farming practices.

ü  Ability to travel domestically and internationally as required.

ü  Strong problem-solving, planning, and organizational skills.

ü  Proficiency in Lao or English (both preferred).

Qualification: Agriculture, or related fields.

Working location: PAKSE-Champasack Province, Lao PDR (with domestic and international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

Report to owner.

BHIRAJ BURI GROUP

Job Description

About the role

The General Manager (GM) is responsible for the strategic leadership, operational excellence, and financial performance of a 3.5–4-star lifestyle hotel designed for living, working, and socializing. This tech-centric property serves digital nomads, remote workers, corporates, and urban explorers under a hybrid CoLive, CoWork, and F&B-driven model. The GM will ensure seamless guest experiences by integrating hospitality with productivity and sustainability through cutting-edge systems and a self-service mindset.

What you'll be doing

1. Strategic & Operational Leadership

• Lead all hotel operations including Rooms (CoLive), F&B, Event Spaces, and CoWorking zones.

• Establish and monitor performance standards for service delivery, sustainability, and guest satisfaction.

• Work closely with key stakeholders on pre-opening and CapEx planning (e.g., IT infrastructure, hotel systems).

2. Guest Experience & Service Design

• Champion a tech-driven, self-serve model that aligns with customer-centric principles.

• Eliminate unnecessary processes to streamline productivity and guest autonomy.

• Create a welcoming, inclusive, and vibrant hotel community where guests can talk, share, and build meaningful connections.

• Curate regular community-driven events, networking sessions, workshops, and casual meetups to encourage interaction among guests.

• Collaborate with event organizers and local partners to offer programming that blends work, lifestyle, and local culture.

3. Financial & Business Performance

• Manage budgets and optimize OpEx across all functions.

• Drive revenue growth from rooms, F&B, event rentals, memberships, and partnerships.

• Utilize data from systems to improve profitability and guest engagement.

4. Team & Stakeholder Management

• Recruit, develop, and lead a multilingual, cross-functional hotel team.

• Oversee training, performance, and staff alignment with service standards.

• Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

5. Marketing, Sales & Channels

• Support digital marketing and direct online booking platform performance.

• Work with influencers, podcasters, and cross-brand collaborations to increase visibility.

• Foster B2B and B2C relationships to drive occupancy and space utilization.

What we're looking for

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• Over 7 years of experience in hotel or lifestyle property management with at least 3 years in a GM role or Business Development Director.

• Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

• Excellent leadership, financial acumen, and stakeholder management skills.

• Entrepreneurial mindset and comfortable in fast-paced, evolving environments.

• Passionate about travel, remote work trends, and digital nomad communities.

• Strong understanding of marketing, influencer partnerships, and modern sales channels.

What we offer

• Competitive salary and bonus structure.

• Comprehensive benefits package, including health insurance and provident fund.

• Opportunities for career advancement and professional development.

• Supportive and collaborative work environment.

About us

BHIRAJ BURI GROUP is a leading property development and investment company in Thailand, with a diverse portfolio that includes hotels, residential, and commercial properties. We are committed to delivering exceptional experiences and creating sustainable value for our customers, partners, and communities. As an employer, we pride ourselves on fostering a culture of innovation, collaboration, and continuous improvement.

Apply now to join our dynamic team and help shape the future of the hospitality industry.

C.S. & N Shipping Co., Ltd.

Job Description

Amway (Thailand) Limited

Job Description

Empire Tower Restaurants

Job Description

Empire Tower Restaurants

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

JW Marriott

Job Description

Big C Supercenter Public Company Limited

Job Description

Job Responsibilities:

1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

3. Proven experience managing multi-site hotel operations and leading large teams.

4. Strong leadership, problem-solving, and strategic planning skills.

5. Deep understanding of both front-of-house and back-of-house hotel functions.

6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

8. Good command of English (both written and spoken).

PFP LEGACY CONSULTANCY CO., LTD

Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.

Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

• Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

• Ensure smooth daily operations and address any issues or guest complaints promptly

• Maintain high standards of customer service and hospitality

2. Staff Management

• Recruit, train, and supervise staff

• Conduct performance reviews and manage staff scheduling

• Foster a positive work environment and promote teamwork

3. Financial Oversight

• Manage budgets, forecast revenue, and control costs

• Prepare financial reports and monitor hotel profitability

• Ensure proper cash handling and audit procedures

4. Guest Services

• Monitor guest satisfaction and manage feedback effectively

• Ensure the hotel maintains a high level of cleanliness, safety, and service quality

• Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

• Collaborate with the sales and marketing team to increase occupancy and revenue

• Promote special offers and events

• Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

• Ensure compliance with local laws, health and safety standards, and licensing requirements

• Implement emergency procedures and training

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field

• 3–5 years of experience in hotel management or similar leadership role

• Strong leadership, problem-solving, and communication skills

• Excellent organizational and time-management abilities

• Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)

Preferred Skills:

• Multilingual abilities

• Knowledge of local tourism trends

• Background in luxury or boutique hospitality (if relevant)

GlobalTix (Thailand) Co.,Ltd.

Job Description

We have an exciting opportunity for a General Manager to head up our team in the Bangkok office. He/She will be responsible for building the GlobalTix business in Thailand by cultivating, maintaining and growing market share in a challenging and competitive environment.

The GM will lead a team of eight and carry the key responsibilities below:

Overall Role

• Provide strategic leadership and oversight for all aspects of the business

• Drive revenue growth, profitability, and market share through innovative strategies, strong supplier relationships, and exceptional customer experience

• Build and lead high-performing teams, fostering a collaborative and customer-centric culture.

Key Responsibilities:

• Manage the Sales and Business Development team to achieve targets

• Establish strong working relationships with suppliers and agents

• Lead global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets

• Oversee operations team to deliver superior customer experience

• Coordinate with Singapore Head Office and other regional offices to deliver cross border synergies

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.

• Excellent verbal and written communication skills in English

• At least 5 Years of working experience in the related field is required for this position.

• Experience in contracting with Attraction Owners and Suppliers.

• Ability to build strong relationship with key accounts, sales driven.

• Excellent communication and negotiation skills

• Ability to multitask, work under pressure and proactively identify and close sales.

Private Advertiser

Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

• Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

• Develop and implement effective operational strategies to maximise profitability and efficiency

• Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

• Ensure high standards of service delivery and guest satisfaction across all touchpoints

• Monitor and analyse key performance metrics to identify areas for improvement

• Manage budgets and financial reporting to drive strategic decision-making

• Foster a positive and collaborative work culture, promoting staff development and engagement

• Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

• Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

• Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

• Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

• Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

• Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

• Degree-level qualification in Hospitality Management or a related field

• Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED

Job Description

Responsibilities:

• Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

• Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

• Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

• Develop and align KPIs for branches and team members with the company’s strategic goals.

• Supervise overall operations of individual spa branches.

• Ensure service quality provided by therapists and front-line staff.

• Manage staff scheduling, inventory control, and sales performance at branch level.

• Address customer feedback and handle on-site issues or emergencies as they arise.

• Report branch performance to the Operations Director.

• Oversee and provide guidance to Operation Managers / General Managers at each branch.

Destination Hospitality Management

Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

• Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

• Ensure operational excellence, consistent quality, and outstanding customer service.

• Drive sales performance and profitability, ensuring all stores meet or exceed targets.

• Develop and implement strategic initiatives to optimize operations and expand market presence.

• Train, mentor, and develop Store Managers and their teams.

• Monitor and control food costs, labor costs, and other key financial metrics.

• Ensure compliance with company policies, food safety, and hygiene standards.

• Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

• Play a key role in new store openings and operational setup.

Qualifications

• Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

• Strong leadership, coaching, and people management skills.

• Proven ability to drive sales, control costs, and improve operational performance.

• Solid understanding of P&L management and budget control.

• Experience in SOP development, food safety, and quality assurance.

• Hands-on, proactive, and results-driven approach.

• Thai nationality, with good command of English.

• Willing to travel regularly to store locations.

TCC Land Commericial Co., Ltd.

Job Description

The Head of Hotel Operations at the corporate level is a senior leadership role responsible for overseeing the overall performance, efficiency, and strategic direction of multiple hotel properties within a hospitality group or chain. This role ensures that all hotels under the brand comply with company standards, deliver exceptional guest experiences, and achieve financial and operational targets.

Key Responsibilities:

1. Strategic Leadership & Business Growth

·        Develop and implement corporate-wide operational strategies to enhance profitability and brand consistency.

·        Identify market trends and opportunities for expansion or improvement.

·        Work with the executive team to set long-term goals for the hotel portfolio.

2. Operational Excellence & Standardization

·        Ensure all hotels adhere to brand standards, SOPs (Standard Operating Procedures), and service quality benchmarks.

·        Oversee day-to-day operations across multiple properties, ensuring efficiency and guest satisfaction.

·        Implement best practices in revenue management, cost control, and operational workflows.

3. Financial Performance & Budgeting

·        Monitor P&L (Profit & Loss) statements, budgets, and financial performance of all hotels.

·        Drive revenue optimization strategies (ADR, RevPAR, occupancy rates).

·        Control operational costs while maintaining service quality.

4.   Guest Experience & Quality Assurance

·        Ensure consistent delivery of high-quality guest experiences across all properties.

·        Address escalated guest complaints and service recovery at a corporate level.

·        Implement customer feedback systems and improvement initiatives.

5.   Team Leadership & Talent Development

·        Lead, mentor, and support General Managers and property-level leadership teams.

·        Oversee corporate training programs to ensure staff competency and brand alignment.

·        Foster a culture of excellence, accountability, and employee engagement.

6.   Compliance & Risk Management

·        Ensure compliance with legal, safety, and regulatory standards (health, safety, labor laws, etc.).

·        Mitigate operational risks and crisis management (e.g., emergencies, reputational risks).

·        Work with legal and HR teams on corporate policies.

7. Technology & Innovation

·        Evaluate and implement new hospitality technologies (PMS, CRM, automation tools).

·        Drive digital transformation to enhance operational efficiency and guest engagement.

8. Stakeholder & Vendor Management

·        Liaise with owners, investors, and franchise partners to align on business objectives.

·        Negotiate with suppliers and vendors for corporate-wide contracts.

Skills & Qualifications

Experience     

• 10+ years in hotel operations, including multi-property management

Leadership

• Strong decision-making and team management skills.

Financial Acumen

• Expertise in budgeting, forecasting, and revenue management.

Customer-Centric Mindset

• Passion for delivering exceptional guest experiences.

Analytical & Strategic Thinking

• Ability to interpret data and drive performance improvements.

Communication & Negotiation

• Effective in dealing with stakeholders at all levels.

BOONLAPO COMPANY LIMITED

Job Description

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary:

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

* Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

* Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

* Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

* Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

* Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

* Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

* Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

* Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

* Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

* Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

* Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

* Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

* Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

* Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

* Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

* Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

* Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

* Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

* Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

* Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

* Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

* Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

* Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications:

* Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

* Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

* Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

* Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

* Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

* Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

* Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

* Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

* Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

* Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

* Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.

Marco Polo Global Limited

Job Description

House Manager / Butler to CEO

We are seeking a House Manager/Butler to serve as a personal assistant to our CEO in a luxurious residential setting. This role goes far beyond traditional housekeeping, requiring the proactive anticipation and fulfillment of the CEO’s needs to ensure a smooth, discreet, and exceptionally comfortable lifestyle.

Key Responsibilities

1. Household & Facility Management

•      Oversee daily operations of the residence

•      Maintain cleanliness, organization, and upkeep of interiors, furnishings, and equipment

•      Manage household inventory: groceries, supplies, wine cellar, and personal items

•      Handle grocery shopping, restocking, and ordering replacements as needed

•      Ensure timely scheduling of house maintenance, car service, and vendor coordination

•      Perform light housekeeping and laundry duties when the maid is unavailable.

2. Travel & Errands

•      Arrange travel plans: book flights, hotels, transportation, and prepare necessary documents

•      Pack/unpack luggage and manage personal travel needs

•      Handle errands and reservations (e.g., restaurants, car services)

3. Confidentiality & Discretion

•      Maintain strict confidentiality and uphold a high level of privacy in all matters

4. Administrative Support

•      Track and process monthly household bills and payments

•      Maintain schedule for vendors and household services

Requirements and skills

•      Bachelor's degree in hospitality or a related field

•      Native Thai speaker with good English communication skills

•      Strong interpersonal and communication skills.

•      Responsible, discreet, efficient, and well-organized

•      Service-minded with attention to detail and strong planning abilities

Working Hours

•      As per mutual agreement (2-3 days/ week)

Location

Vittorio Sukhumvit 39, 6 Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110

มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&#

Job Description

Role Summary:
We are seeking an experienced Operations Manager to oversee the daily functions of Bangkok Christian Guest House. This role is responsible for ensuring operational efficiency across departments including Front Office, Housekeeping, F&B, Maintenance, and Guest Services. The ideal candidate will be a hands-on leader with strong organizational skills and a heart for hospitality.

Key Responsibilities:

• Supervise hotel operations and coordinate cross-departmental workflows

• Ensure guest satisfaction and high service standards

• Oversee housekeeping, maintenance, and F&B operations

• Manage procurement, inventory, and cost controls

• Implement and optimize digital systems (booking, access, reporting)

• Coordinate staff training and performance support

• Support marketing efforts and organize guest-related events

• Monitor budget and assist in operational planning and reporting

Qualifications:

• Bachelor’s degree in Hospitality, Business, or related field

• 5+ years of management experience (hospitality preferred)

• Strong leadership, communication, and problem-solving skills

• Proficient in hotel systems, reservation platforms, and digital tools

• Fluent in Thai and English

EAXY4U Company Limited

Job Description

Key Responsibilities

• Lead efficient, cost-effective operations across all liquor store locations, ensuring alignment with the brand’s premium positioning.

• Strengthen the Liquor House’s identity by ensuring all store functions reflect its unique DNA, product philosophy, and target audience.

• Drive profitability through data-driven operational adjustments, margin analysis, and premium product strategy.

• Manage end-to-end financial oversight, including budgeting, forecasting, and cost control.

• Guarantee full compliance with liquor licensing laws and regulatory frameworks, including international standards where applicable.

• Develop, implement, and refine SOPs to support consistency, quality, and scalability across all outlets.

• Oversee inventory accuracy, procurement workflows, and ERP usage, optimizing supply chain efficiency across all stores.

• Lead negotiations with vendors and distributors, securing favorable terms while expanding premium product offerings.

• Promote upselling strategies and staff training focused on premium and luxury products to increase basket size and customer value.

• Utilize deep product knowledge of spirits, wines, and craft liquors to guide purchasing, display curation, and customer experience initiatives.

• Monitor and improve store productivity, accuracy, and responsiveness using performance data and operational KPIs.

• Implement proactive risk mitigation measures to ensure business continuity.

• Recruit, onboard, and manage store staff while fostering a high-performance, service-oriented culture.

• Conduct regular performance reviews, coaching, and development planning to elevate individual and team performance.

• Manage workforce allocation and shift planning based on store needs, traffic patterns, and seasonal trends.

• Serve as escalation point for team or cross-functional challenges, resolving issues promptly and fairly.

• Enhance customer experience through service excellence, personalized recommendations, and ambiance tailored to luxury clientele.

• Analyze customer data and feedback to refine assortments, tailor promotions, and anticipate trends.

• Collaborate with the marketing team on initiatives that target high-net-worth and discerning customers, increasing brand loyalty and spend.

• Ensure reporting accuracy for daily sales, inventory, cost of goods sold (COGS), and operational metrics.

• Support special projects, store launches, system upgrades, and any assigned duties that contribute to business growth.

Qualifications

• Bachelor’s degree in Business Administration, Retail Operations, Hospitality, or related field.

• Minimum 5 years of experience in multi-unit operations management, with at least 3 years in a leadership role within liquor retail or distribution.

• Deep, working knowledge of premium spirits, wines, and global alcohol trends, including customer preferences and product storytelling.

• Demonstrated ability to attract, serve, and retain luxury clientele through strategic merchandising, service, and branding.

• Proven success in building and managing performance-driven teams in high-traffic, multicultural environments.

• Strong experience in sales-focused operations with a track record of exceeding revenue and profitability targets.

• Hands-on expertise in risk management, regulatory compliance, and operational controls.

• ERP proficiency in inventory, procurement, sales, and finance modules (Odoo, SAP, or similar).

• Strong communication skills in both Thai and English, with the ability to lead across departments.

• Familiarity with modern digital tools and a forward-thinking approach to process automation and analytics.

• Strategic mindset with a hands-on leadership style and a strong eye for operational detail and brand alignment.

Health Land 2004 Co., Ltd.

Job Description

Job Description

We are seeking a professional and experienced Hotel Manager to oversee operations at our properties in Bangkok and Pattaya. The ideal candidate will manage all aspects of hotel operations including guest services, team leadership, and financial performance.

Candidates with experience in hotel pre-opening will be given special consideration.

• Oversee daily operations across all hotel departments

• Plan, assign, and supervise tasks to ensure high efficiency

• Manage budgets, monitor financial reports, and control expenses

• Coordinate with the Head Office on marketing and sales strategies

• Ensure a high level of guest satisfaction by handling feedback and resolving issues

• Manage maintenance tasks, staffing levels, and renovation projects

• Build strong relationships with suppliers, travel agents, and event organizers

• Conduct regular inspections and ensure compliance with health, safety, and brand standards

• Align operational decisions with company policies and regional strategies

• Based in or willing to work in Bangkok and Pattaya

• Minimum 5 years’ experience as a Hotel Manager or in a similar role at a 4–5 star hotel

• Fluent in English; other languages are a plus

• Strong knowledge of hotel operations, relevant laws, and industry standards

• Proficient in Microsoft Office; PMS experience is an advantage

• Excellent leadership, customer service, and problem-solving skills

• Ability to multitask and perform well under pressure

• Detail-oriented and hands-on management style
  

Mandarin Oriental

Job Description

Mandarin Oriental

Job Description

Travco Corporation Limited

Job Description

Travco is seeking a proactive and detail-oriented Hotel Contractor to join our dynamic Thailand and Southeast Asia contracting team, based in Bangkok. In this role, you will be responsible for negotiating competitive hotel rates, maintaining and expanding our hotel partnerships across Thailand, and ensuring product quality and availability for our global network of travel agency partners. The ideal candidate will have strong communication skills, a commercial mindset, and the ability to work both independently and as part of a fast-paced team. This is a great opportunity for someone passionate about the travel industry and looking to grow their career in hotel contracting and business development.

Key Responsibilities

• Negotiate rates and availability with new and existing hotel partners across Thailand.

• Load contracted rates, promotions, and special offers into our internal online contracting system.

• Build and maintain strong working relationships with hotel sales and revenue teams through regular communication and in-person visits.

• Identify and onboard new hotel partners to expand our product portfolio.

• Monitor and analyze performance metrics to ensure targets are met and volume is maximized.

• Work closely with internal departments including Availability, Sales, Reservations, and Accounts to ensure smooth collaboration.

• Secure special promotions, flexible rate structures, and targeted offers with partner hotels.

What We’re Looking For

• Strong analytical skills and confidence working with numbers.

• Excellent attention to detail and organizational abilities.

• Understanding of basic profit and loss principles.

• Clear and professional written communication skills.

• Fluency in both English (spoken and written) and Thai (spoken).

• IT proficiency, particularly with Microsoft Office applications.

• A proactive, dependable, and adaptable team player with a passion for the travel industry.

What we offer

At Travco Corporation Limited, we are committed to providing our employees with a rewarding and fulfilling work experience.

Apply now!

มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&#

Job Description

Company Description

The mission of the Bangkok Christian Guest House is to offer a relaxed, Christian, homey atmosphere at reasonable rates. We strive to be “family friendly” by offering larger rooms and connecting rooms for families and their children.

Role Description

This is a full-time on-site role as an Assistant General Manager at The Bangkok Christian Guest House located in Bangkok. The Assistant General Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, and assisting with operation and marketing tasks.

Key Responsibility

Front Office

• Coordinate with the front office team to respond to reservation inquiries (accommodation and meeting rooms) via email.

• Improve documentation systems to support marketing and data analysis efforts.

F&B Operations

• Design cost-effective food pricing and coordinate with the Front Office for group bookings.

• Develop kitchen and dining area inspection checklists for operational efficiency.

Housekeeping & Maintenance

• Manage supply inventory and online procurement.

• Create checklists for room inspection and public area upkeep.

• Ensure maintenance and security equipment checks are regularly conducted.

Renovation Projects

• Source vendors and compare specifications and pricing

• Prepare operational readiness post-renovation.

System & Digital Integration

• Lead website redesign and booking system integration.

• Connect access control systems with booking software.

• Launch LINE Official account and digital collaboration tools.

• Improve reporting and meeting room booking through central systems.

HR & Training

• Coordinate in-house and outsourced training sessions.

Finance & Asset Management

• Implement asset tracking system.

• Support budgeting, cost control, and petty cash management.

Marketing & Communication

• Execute campaigns to promote rooms, meeting spaces, and brand awareness post-renovation.

• Create social media content and manage online engagement.

• Build partnerships with Christian communities and organize Open House, Grand Opening, and Anniversary events.

• Monitor campaign performance and manage marketing budgets.

Strategy & Reporting

• Prepare board reports and annual business plans.

• Develop annual and mid-year budgets.

• Identify growth opportunities and strengthen stakeholder networks.

• Monitor financial performance and support revenue generation strategies.

Qualifications

• Bachelor’s degree or Master's degree in Hospitality Management, Business Administration, or related field.

• 10 years of experience in Management field, hospitality industry is a plus.

• Strong customer service mindset and hospitality orientation.

• Excellent organizational, time management, and multitasking skills.

• Strong communication skills in both Thai and English, with proven ability to collaborate across teams.

• Solid problem-solving and decision-making in fast-paced environments.

• Proficient in reservation platforms, and online procurement tools.

Hotel Mandarine Regency

Job Description

Responsibilities

• Proven fine-quality restaurant experience required in order to deliver an informed service to guests.
• Wine & alcohol knowledge.
• Must have excellent presence on the floor.
• To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out.
• Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner.
• Demonstrates security-conscious behaviours in respect of guests, colleagues, and hotel property/welfare and reports suspicious circumstances to the manager.

Requirements

• Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
• Strong background in Michelin stars/Fine dining/5 stars luxury properties.
• Willing to work split shift.
• Willing to work the required number of hours, depending on business demand. 

BWH Hotels Asia

Job Description

BWH Hotels in Asia is looking for General Manager (New Hotel in Bangkok)

Responsibilities:

• Develop and implement strategic plans to enhance hotel performance and achieve business objectives.

• Oversee day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and manage the hotel budget, monitoring revenue, expenses, and profitability.

• Develop and implement sales and marketing strategies to maximize revenue and occupancy.

• Implement cost-effective measures without compromising service quality.

• Foster a culture of outstanding customer service, anticipating and exceeding guest expectations.

• Address and resolve guest concerns in a timely and professional manner.

• Build and maintain relationships with hotel owners.

• Foster a culture of continuous learning, providing resources and opportunities for team's professional growth.

• Ensure adherence to quality standards and brand guidelines.

• Ensure compliance with health, security, and safety standards.

• Maintain knowledge of local competition and general industry trends.

 Qualifications:

• Minimum 3-5 years of experience as a hotel General Manager

• Proven track record of success in driving revenue growth, improving guest satisfaction, and managing teams effectively

• Strong financial acumen and budget management experience

• Experience in developing and implementing marketing and sales strategies

• A strong understanding of hotel operations, including food and beverage, is a plus

• Charismatic, approachable and sociable personality

• Exceptional customer service orientation

• Excellent communication, interpersonal, and leadership skills

• Proficient in hotel management software and technology

• Knowledge of local regulations and industry trends

Interested candidates are encouraged to send their application with full resume indicating position of interest, qualifications, educational background, employment records, expected salary and recent photo.  
 

 BWI (Thailand) Co., Ltd.

 Unit 5A-2, 5th Floor, Gaysorn Place Office Building,

 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok 10330 Thailand

 T: +662 656 1260    F: +662 656 1252

 www.bestwestern.com

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Marriott International

Job Description

BHIRAJ BURI GROUP

Job Description

General Manager – Hotel

Location: Hotel Twenty-Three

Reports to: CEO

Job Summary:

The General Manager (GM) is responsible to lead the hotel to become a vibrant hub for digital nomads, remote workers and modern professionals by delivering more than just accommodation. This hotel is 3.5-4 star lifestyle hotel designed under CoLive, CoWork, and F&B-driven model. You will be taking a lead role for curating hotel sensory and a seamless guest experience that blends a comfortable, productivity, professional community and socialable to make their life delightful.

Key Responsibilities:

1.     Experience & community design

·        Curate a consistent guest journey that integrates work, wellness and social connection.

·        Lead and manage afterwork programs to enhance community experience including professional networking, workshops, wellness activities, F&B pairing etc.

·        Strategy and build relationship with local partners and key stakeholders for opportunity to offer programming that blends work, live and play and connect with a local culture.

·        Champion customer-centric innovation – gather insights, test new products and improve experience touchpoints.

·        Oversee and manage a hotel operation to ensure standardize and vibe of the community.

2.     Financial & business performance management

·         Drive occupancy, revenue and brand reputation while balancing with authenticity and experience.

·        Manage overall hotel budget and optimize expenses across functions to ensure a bottom line of business.

·        Monitor and analyze customer/business data and information to identify opportunity to improve profitability and guest engagement.

3.    Marketing & Sales

·        Lead hotel’s brand positioning to reflect a modern, work-friendly, inclusive, and community-oriented experience.

·        Develop and execute marketing and sales strategies to dive brand reputation, reach and engage targeted, occupancy, RevPAR.

·        Strategy and manage key distribution channels OTAs, long – stay bookings and corporate partners.

·        Leverage insights to continuously optimize campaign messaging, channel focus, and guest segmentation strategies.

4.       Team & Stakeholder Management

·         Recruit, develop, and lead a multilingual, cross-functional hotel team.

·         Oversee training, performance, and staff alignment with service standards.

·         Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

Qualifications:

·         Over 7 years in hotel / lifestyle / hospitality management, with proven leadership in experience-driven brands.

·         Fluent in guest insight, design-thinking mindset.

·         Excellence interpersonal skills with community builder personality.

·         Strong understanding of hospitality trends, tech-savvy and comfortable with digital tools and platforms.

·         Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

Hilton Hotel

Job Description

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer promise; refurbishment)
• Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
• Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the HOD team

What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

• A degree or diploma in Hotel Management or equivalent
• Luxury Hotel experience in International hospitality operations, preferably in Food and Beverage or Rooms Management
• Natural leadership, attention to detail, high standards, and expertise in providing personalized service
• Strong organizational skills, priority management, strategic vision, and ability to anticipate needs
• Experience in managing budgets, revenue proposals and forecasting results
• Excellent interpersonal and managerial skills
• Accountable and resilient
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in the same or similar role in a Luxury Hotel
• Experience in renovation projects

What will it be like to work for Hilton?