The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Private Advertiser

Job Description

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Wenet SGP Pte Ltd

Job Description

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

Company Confidential

Job Description

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KNS SURIYA EATING HOUSE PTE. LTD.

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

NUHS Regional Health Services Office

Job Description

The successful candidate will support the development of healthy precincts and building community partnership to keep the community healthy.

Job Responsibilities:

1) Support in planning and operationalizing of Health Precincts and community care team concept to achieve health-social integration with internal and community stakeholders.
2) Track progress of workplans and workstreams on Healthy Precincts.

3) Support in developing and operationalizing plan to empower community to take care of their health.

4) Support in creating community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders

5) Support in building partnership with internal and community stakeholders e.g. grassroots organizations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings

6) Secretariat support for team, management and stakeholders meetings

• Coordinate meeting schedules and materials, prepare minutes of meetings:
• Follow up on matters arising

Job Requirements:

• Bachelor Degree with at least 5 years experience, preferably in healthcare and corporate planning/ partnership development related experience.
• 2 years leadership experience
• Strategic thinking and planning
• Writing skill
• Communication skill
• Project management
• Analytical skill

Wenet SGP Pte Ltd

Job Description

Responsibilities:

• Managing the household’s schedule and calendar.
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift, household inventory .
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment Manuel, inventory list, vendor list, and daily checklist.

Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s likes and dislikes.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgement, attention to detail and ability to handle confidential information.
• With A butler certification is a plus.
• Professional in Microsoft office and document filing. 

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 15 August 2024
• Expected salary: $3,500 - $4,500 per month

Pastabar Sg Pte Ltd

Job Description

Key Responsibilities

• Ensure all food is sent out to the standards
• Supervise and oversee staff
• Manage and ensure continual team development
• Hold quarterly appraisals with all team members
• Ensure that the venue adheres to all Health and Safety and Food Hygienes rule
• Report maintenance, hygiene and hazard issues
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Planning marketing activations and business developement strategies
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Other tasks as assigned by the Business Owners, Group Operation Director

Requirements:

• Positions and salary offered will commensurate with experience and expectations
• Experience in Italian restaurant an advantage
• Previous General Manager experience required

Benefits include:

• 5 day work week
• OIL/Overtime pay
• Nightly transport
• Medical
• Staff Meals

Marriott International

Job Description

Job Number

24115195 Job Category

Rooms & Guest Services Operations Location

W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Management JOB SUMMARY The Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience to follow-up through post-stay feedback mechanisms. He/she directs, implements, and evaluates the quality of products and services provided to Elite members and partners with the Loyalty Head Connector and Connector Team to ensure effective communication and delivery of the Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area. OR 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Marriott Loyalty Program Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program. Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions. Adjusts Elite Member status when necessary according to established guidelines. Partners with Head Connector to update, appoint, and activate the connector team on property. Attends Loyalty and Connector meetings and webinars for professional development and to learn about new enhancements and promotions of Marriott’s Bonvoy Loyalty Program. Promotes positive relations with Elite members by anticipating their needs and promptly responding to them. Monitors, responds, and routes Elite members’ comments to the appropriate department when necessary. Maintaining Elite Appreciation, Guest Services and Front Desk Goals Coordinates day-to-day operations, ensuring quality standards and meeting expectations of Elite, Cobalt, and redemption stay members. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports handling complaints, settling disputes, and resolving grievances and conflicts. Assists with energy conservation efforts by monitoring compliance during property tours. Providing Exceptional Elite, Cobalt, and Redemption Stay Members Service and Property Operations Support Provides services that exceed Elite, Cobalt, and redemption stay members expectations to promote satisfaction and retention. Sets a positive example for guest relations. Helps employees provide excellent customer service. Assists in coaching and providing feedback to associates. Maintains high visibility in public areas during peak times. Provides immediate assistance to Elite, Cobalt, and redemption stay members as requested. Interacts with members regularly to obtain feedback on quality of product, service levels, and overall satisfaction. Maintains knowledge of all hotel features and services, room types, rates, special packages, and promotions. Keeps track of daily arrivals, departures, room availability, and scheduled in-house group activities. Maintains complete knowledge of all hotel and departmental policies and procedures. Monitors security of public areas of the hotel. Conducts pre-shift meetings to review and share information pertinent to daily business with team members. Leading the Team and Conducting Human Resource Activities Provides guidance and direction to subordinates. Assists in the interviewing and hiring of team members as needed. Monitors effectiveness of departmental staffing guide. Provides training, development, professional discipline, and positive support for employees within the department. Administers performance evaluations for all employees within the department. Facilitates departmental strategic planning meetings. Directs the performance of staff and follows up with coaching and guidance to praise or correct as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

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TEHC LEISURE PTE. LTD.

Job Description

OVERVIEW:

We are seeking a proactive and enthusiastic General Manager to lead and manage our new driving range facility in Upper Jurong area. This role encompasses overseeing the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services. The General Manager will also handle the social membership club and events management. The ideal candidate is a fast learner with strong leadership skills and a drive for excellence in a dynamic environment.

JOB SPECIFICATIONS:

• Diploma or Bachelor's degree in Business Administration, Hospitality Management, Sports Management, or a related discipline.
• Managerial experience in hospitality, leisure, or sports is preferred. Golf or driving range experience is a plus but not essential.
• Strong leadership and team management, excellent organizational and multitasking skills, outstanding customer service and interpersonal abilities, with financial management and budget oversight.

CORE RESPONSIBILITIES:

• Oversee and manage the daily operations of the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services.
• Lead, train, and manage a team of staff to maintain high performance and service standards.
• Ensure exceptional customer service and address any issues promptly.
• Manage and develop the membership program, ensuring satisfaction and engagement.
• Plan and execute events, promotions, and social gatherings

PERIODIC DUTIES:

• Manage budgets, control costs, and analyze financial performance to drive profitability.
• Develop and implement business strategies to meet operational goals and enhance the facility’s offerings.
• Ensure adherence to health and safety regulations, licensing requirements, and company policies.
• Stay updated on industry trends and introduce new ideas to improve operations and customer experience.

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Volunteer Management Assistant Manager ( 4 months, up to $23/hr)

Working Location: Orchard

Working hours:Monday - Thursday 8.30am - 6pm  Friday : 8.30am - 5.30pm

Job Description

• Managing the Community Volunteer (CV) programme and other ad-hoc duties
• Recruit, screen and interview volunteers 
• Coordinate the training sessions
• Assist to handle enquiries from volunteers/stakeholders or feedback from members of public
• Plan and organise meetings/consultations
• Draft reports and take minutes during meetings
• Monitor the progress of initiatives that were implemented
• Assist in updating the database and other administrative work
• Assist in records management and any other duties assigned

Requirements:

• Minimum Bachelors
• Proficient in Microsoft Office, where a strong knowledge of Excel is an advantage
• Strong interpersonal, analytical, written and verbal communication skills
• A resourceful and self-motivated individual, who is able to work well independently 
• Meticulous with an eye for detail

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

TRATTORIA DA MIMMO PTE. LTD.

Job Description

Roles & Responsibilities

Description

1. Ensure daily operations run smoothly

2. Undertake day to day bar/restaurant operational tasks which include cashiering & the taking of food & beverages orders

3. Greet and welcome restaurant diner in a warm and friendly manner

4. Create high standards of customer experience, be attentive towards the customers and their queries

Requirement

1. Ensure prompt serving/clearing of plates & utensils

2. Maintain high standards of cleanliness within the restaurant

3. Passion for service in F&B industry

4. Positive working attitude with good communication skills

5. Basic Food and Wine Knowledge will be advantage

6. Able to work in a fast-paced environment under pressure

7. Able to work on weekends and public holidays

Far East Organization

Job Description

Company description: Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection.

We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description: Responsibilities

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.

Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.

Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.

Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.

Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.

Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.

Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.

Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.

Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.

Review departmental programs to foster the development of future department heads.

Conduct daily visits to all departments to observe routine activities.

Requirements

Degree in Business Administration or equivalent

At least 8 years of relevant experience in hospitality

Excellent communication, interpersonal and leadership skills

Able to perform independently under pressure in a fast paced environment

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EUREKA GRIFFIN (SINGAPORE) PTE. LTD.

Job Description

We are currently looking for a talent to perform private dinning service for high net-worth guests. At the same time able to provide concierge services for the clubhouse.

Responsibilties

1. To provide private dinning and conceirge service for private members and VIP guests

2. Work with a range of private chefs depending on the type of cuisine for bigger group private event

3. Ability to provide private dinning services for small group of guests

4. To provide conceirge service for guests at clubhouse.

Requirements:

1. Had proven work or internship experiece in restaurants

3. Bilingual in both English and Chinese

4. Able to work fleixble hours especially afternoon to evening shift.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

• Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
• Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.

• Degree in Business Administration or equivalent
• At least 8 years of relevant experience in hospitality
• Excellent communication, interpersonal and leadership skills
• Able to perform independently under pressure in a fast paced environment

Burnt Ends Restaurant Pte Ltd

Job Description

The Service Manager leads the compliance of service, food hygiene, safety and other standards amongst the team on each shift. Assists in managing front-of-house operations and customer services to optimise outlet performance. Guides the staff in management of customers’ queries, and plans staff scheduling based on operational needs. He/She monitors food and beverage services to ensure excellence customer service, and is expected to suggest areas for continuous improvement within the team. 

Meticulous and resourceful, should have mental resilience to operate in high pressure environment, with the diplomacy to defuse anger and to resolve problems. 

Responsibilities:

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Plan continuous improvement activities within the outlet
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

Requirements:

• At least 3 years experience in the related field
• Exceptional communication and interpersonal skills
• Excellent problem-solving skills
• Passion to deliver exceptional customer service experience
• Posses good organisational skill and business acumen

HOTEL 1855 OPCO PTE. LTD.

Job Description

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop! 

REPORTS TO: Director

RESPONSIBILITIES:

• Manage day-to-day operations and assignments of the hotel; Ensure Front Office team is prepared and well-informed to deliver an exceptional experience from the minute that guest enter the hotel. Ensure Housekeeping team upkeep the appearance and cleanliness of the hotel. 
• Interact with guest, manage feedbacks, and customise the responses to evaluate guest satisfaction level and monitor trends with a focus on continuous improvement. 
• Manage operating budget, records, contracts, and inventory supplies and develop a network of emergency services and be available for 24 hour/weekend coverage as required. 
• Achieve productivity and quality goals by establishing performance goals for employees and providing regular feedback. Ensure all staff are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.  
• Prepare regular and ad hoc management reports
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities 
• Initiate salary, disciplinary or other staff-related actions in accordance with company rules and policies. 
• Ensure a safe and secure environment for guests and employees. 

REQUIREMENTS:

• At least 3 years of working experience in managerial capacity is required for this position.
• Candidate must possess at least a Diploma/Degree in Hotel Management or equivalent 
• Excellent leadership, communications and interpersonal skills. 
• Excellent time-management and general organization skills.
• Positive, innovative approach to problem solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
• Ability to work in a multitasking environment and display grace when under pressure and execute in an efficient manner.
• High level of IT proficiency is required.
• Good command of spoken & written English. Proficiency in other languages will be an advantage

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description: Responsibilities

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential. Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering. Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel. Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel. Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities. Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory. Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department. Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards. Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up. Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc. Review departmental programs to foster the development of future department heads. Conduct daily visits to all departments to observe routine activities. Requirements

Degree in Business Administration or equivalent At least 8 years of relevant experience in hospitality Excellent communication, interpersonal and leadership skills Able to perform independently under pressure in a fast paced environment

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Marriott International

Job Description

JOB SUMMARY

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

CANDIDATE PROFILE 

Education and Experience 

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Marriott Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.

• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.

• Adjusts Elite Member status when necessary according to established guidelines.

• Partners with Head Connector to update, appoint and activate connector team on property.

• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.

• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.

• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.

• Sets a positive example for guest relations.

• Helps employees to provide excellent customer service.

• Assists in coaching and providing feedback to associates.

• Maintains high visibility in public areas during peak times.

• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.

• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.

• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.

• Maintains complete knowledge of all hotel and departmental policies and procedures.

• Monitors security of public areas of the hotel.

• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.

• Assists as needed in the interviewing and hiring of other team members.

• Monitors effectiveness of departmental staffing guide.

• Provides training, development, professional discipline, and positive support for all employees within the department.

• Administers performance evaluations for all employees within the department.

• Facilitates departmental strategic planning meetings.

• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

LUKIS PTE. LTD.

Job Description

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

Reins International (Singapore) Pte Ltd

Job Description

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

ERT EMPLOYMENT PTE. LTD.

Job Description

The Cleaning Operations Manager is responsible for managing the cleaning operations of the organisation. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management. Key Responsibilities:

Supervision:

Direct, train, and supervise cleaning staff to ensure they meet performance standards and follow safety protocols. Scheduling:

Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts. Quality Control:

Inspect work areas regularly to ensure cleanliness and quality standards are met. Inventory Management:

Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services. Customer Service:

Address client inquiries and concerns promptly and professionally. Training:

Conduct on-the-job training for new employees and provide ongoing training for existing staff. Safety

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Responsibilities:

• Oversee daily ticketing operations to ensure efficient and precise handling of ticket sales, exchanges, and refunds.
• Manage ticket inventory, distribution, and allocation for various events.
• Monitor ticketing systems and platforms to ensure smooth operation and resolve any technical issues.
• Deliver exceptional customer service by addressing customers complaints, inquiries and ticketing needs promptly.
• Assist customers with ticket purchases, upgrades, and seating preferences.
• Collaborate with event organizers, marketing teams, and other departments to coordinate ticketing requirements and promotions.
• Generate regular reports on ticket sales, revenue, and attendance
• Provide insights and recommendations based on ticketing data analysis to the management

Requirements:

• Bachelor's degree in business, hospitality
• At least 5 years of experience in ticketing operations, usage of ticketing systems such as Ticketmaster or Eventbrite will be advantageous
• Proficiency in MS Office Suite, particularly Excel for data analysis.
• Flexibility to work evenings, weekends, and holidays as required for event support

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: PEIC).

Job Code: PEIC

EA Reg No: R23113162 (Chia Pei Ge, Douglas) 

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd) 

We regret that only shortlisted candidates will be notified. 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Modern Beauty Salon (S) Pte Ltd

Job Description

Responsibilities:

• Develop and direct organizational strategies
• Draft and implement organizational policies and philosophies
• Oversee day-to-day business activities
• Conduct employees' performance reviews
• Create sound business plans
• Coach department heads
• Guide employees through their development
• Develop and implement strategies aiming to promote the organization’s mission
• Ensure that the department budget is met
• Forge and maintain relations of trust with shareholders, partners and external authorities

Requirements:

• Master’s degree in Business Administration or equivalent
• 10 years of relevant experience in similar capacity
• Highly organized
• Highly ethical behavior
• Effective communicator
• Motivational skills
• In-depth knowledge of local labor practices and legislations

Sevens Creation Pte Ltd

Job Description

• Developing and implementing the company's strategic plans to ensure long-term growth and profitability.
• Managing the day-to-day operations of the company, including project management, human resources, and financial management.
• Ensuring projects are completed on time, within budget, and meet quality and safety standards.
• Maintaining good communication and collaboration with clients, suppliers, subcontractors, and other stakeholders.
• Overseeing the company's financial status, developing budgets, and monitoring costs.
• Ensuring compliance with laws, regulations, and industry standards, managing risks, and taking necessary compliance measures.
• Participate in business development and marketing activities to expand the business and identify new opportunities.
• Handling intetnal affairs and decision-making within the company,and reporting the company's performance and progress to the board of directors or shareholders.

Requirement

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

Ministry of Defence

Job Description

SG UPAY TECHNOLOGY DEVELOPMENT PTE. LTD.

Job Description

Job Description:

• Assistant manager to assign work tasks to kitchen staff.
• Assistant manager with work schedules, payroll, and staff training duties.
• Assistant manager monitor and document staff attendance, communicating with manager regarding which staff members are not meeting attendance requirements.
• Assistant manager ensure that staff members follow company health guidelines and other rules and regulations.
• Assistant manager to check branch store demand to verify they are prepared within company standards.
• Assistant manager provide aid to all kitchen staff as needed.
• Ensure product quality.
• Maintain and ensure store tidiness and cleanliness at all times.
• Manage inventory, including ordering, receiving and stocking products to maintain the right stock levels.
• Support Store Manager in meeting sales team’s target.

Job Requirements :

• Have relevant experience
• Proficient user of MS Office
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts
• Experience with recruiting and performance evaluation processes

YUE SHOW PTE. LTD.

Job Description

Roles and Responsibilities

• Daily Operations: Oversee day-to-day shop activities.
• Staff Management: Hire, train, and supervise staff; schedule shifts.
• Customer Service: Handle customer inquiries and complaints; ensure good service.
• Inventory Control: Manage stock levels and order supplies.
• Financial Management: Monitor sales, handle transactions, and manage the budget.
• Marketing and Sales: Implement sales strategies and manage product displays.
• Health and Safety: Ensure compliance with safety regulations.
• Reporting: Prepare sales reports and analyze shop performance.

EC MANPOWER PTE. LTD.

Job Description

Roles & Responsibilities

A. Responsible for the company's production operations;

B. Assist in the company's manufacturing process operations;

C. Participate in the company's product quality management;

D. Handle the company's order management;

E. Check the company's product inventory status;

F. Coordinate the company's customer feedback

M Hotel Singapore

Job Description

The Director of Operations (DOO) is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. 

• Oversees the Operations for the Hotel, strategy maps and policies and ensure alignment of goals and objectives of the Hotel’s strategic directions.
• Formulates, develops and ensures implementation and overall operational outcomes of operational systems and processes to ensure efficiency and timely completion of tasks. 
• Provides leadership and strategic planning to all operational functions in the Hotel, directing the disciplines in all areas needing strategic input.
• Delivers operational and operationally related performance against agreed targets.
• Work closely with department heads to set departmental goals, budgets and performance metrics.
• Have the fundamental understanding of each function and ability to stand in during department heads’ absence.
• Analyse data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols and guest service excellence.
• Oversee training and development to create a highly motivated and engaged team.
• Conduct regular inspections to ensure the Hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the Hotel's performance and identify areas for improvement.
• Handle any other general tasks and special projects assigned.

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Reins International (Singapore) Pte Ltd

Job Description

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Compass Group (S) Pte Ltd

Job Description

Maintain Documentation
• Maintain a monthly distribution of Menu’s to Catering Lead and Operations team
• Consistency in maintaining documentation of food delivery.
• Managing the Catering Photobook
• Submission of orders through SAP: Ordering, Goods Receive Notes, Month end Closing. 
Propose and Develop Processes & Procedures

• Identify areas for Customer Service enhancement and process improvement
• Take a proactive approach in addressing issues, policies, changes, etc.

Miscellaneous Responsibilities

• Printing of Badges and Name Tents for all engagements
• Manage the daily incoming and outgoing Engagement Request administration.
• Provide support to Concierge Services.
• Provide support to EPMs & EPs as Business support.
• Support the Barista during peak hours

Supervisory Responsibilities

• Oversee the Barista and Catering partners assigned to the Experience Center.
• Perform all talent management functions for direct reports, including overseeing training plans, monitoring & managing performance, establishing KPIs, and delivering performance appraisals.
• Ensure inventory, metrics, and reporting are tracked and calculated efficiently, and can be used in business reviews to leadership. 

HSE Policy / Procedure Documents:
• Compass Health, Safety and Environment Policy.
• Employee Health, Safety and Environment Handbook.
• Relevant Inspection Forms / SOPs / PWI.
• Material Safety Data Sheet (MSDS)

 

STYL SOLUTIONS PTE. LTD.

Job Description

JOB DESCRIPTION

We are looking for a detail-oriented Assistant Service Manager to manage our service department and handle customer service interactions, reports, deployment/installation and repairs. The Assistant Service Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The Assistant Service Manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as an Assistant Service Manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers, end users and third-party vendors.

JOB RESPONSIBILITIES

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Helping to train new employees in company procedures.
• Maintain strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

JOB REQUIREMENTS

• Min. Diploma in Engineering preferably in Electronics/Electrical with at least 5 years related field work
• Proven work experience as an assistant service manager (Technical) or relevant role
• Excellent leadership, communication and customer service skills
• Strong creative thinking and problem-solving skills
• Computer literacy (MS Office and databases) and good organizational skills
• Organized, efficient, and results-driven
• Works well under pressure and manages stressful situations with ease

NESS XPRESS PTE LTD

Job Description

hello

good morning

The Operations Manager is responsible for developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

maintain healthy working environment

team leader with good command over communication

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Assist the Director of Hotels in all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Implement productivity and efficiency initiatives and ensure that team members are enrolled for training. Participate and contribute to hotel innovation projects to enhance guest experience and improve operational efficiencies
• Update SOPs to align operational strategies with corporate guidelines
• Mentor team members in product knowledge and delivery of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Track guest satisfaction scores and investigate service lapses to maintain high standards of service to guests
• Assist in tracking of maintenance plans and conduct internal checks to ensure that safety measures are operational and up to date
• Collaborate with all stakeholders to maximize room occupancy and revenue
• Contribute to effective cost management and resource planning including hiring, rosters, and placements, so that financial targets are achieved for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 3 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading a large hotel team encompassing front office, call center, housekeeping, guest services and concierge
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Sage Enterprise International

Job Description

• Manage all day-to-day operations of the restaurant.
• Develop, manage budget and ensure all costs are in line.
• Identify and record guest preference to provide excellent customer service and ensure guest satisfaction plans and actions are implemented.
• Ensure seamless running of the outlet in the most efficient and effective manner, delivering the highest service standards
• Ensure all staffs are well briefed on their responsibilities as per company’s standards and are given constant supervision and motivation on all aspects of their work
• Handle customers’ feedback and complaints and ensure that improvements are made accordingly
• Maximise revenue, opportunities and minimizing costs without compromising standards and customers’ experience
• Ensure outlet cleanliness at all times
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

 

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Responsibilities

• Manage day to day operations of player services, including attending to general enquiries and guest feedback, promoting membership programs and benefits, floor promotions, campaigns and members’ events.
• Serve as a one stop in-house host to identify and engage valuable customers and provide hospitality services as part of player development function.
• The conduct of electronic gaming:
  • Handle machines efficiently in EGM operations and provide excellent customer service.
  • Handle transaction/exchange of money, voucher or electronic credits to patrons of the casino.
• To be vigilant of irregularities in EGM operations;
• Conduct surveys and analysis to collect guest feedback and compile observations to improve guest experience, contribute to the planning of members’ promotions and events, to encourage repeat visitations to RWS Integrated Resort.
• Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.

Job Requirements

• Degree or Diploma in business, marketing or hospitality.
• Good communication skills. Preferably with relevant business development, sales, customer service or loyalty programme marketing from the hospitality or service industry.
• Proficiency in English and Mandarin to handle English and Mandarin speaking guests and ability to converse in third language, or dialects is an added advantage
• Proficient in Microsoft Office applications such as Windows, Excel, Word and Power Point.
• Must be able to work rotating shifts, including weekends and public holidays

MCI Career Services Pte Ltd

Job Description

Job Summary:

• Up to $3160 Gross Salary
• Island Wide
• Meal Provided!
• Bonus!
• NO Experience Needed!!!

Job Responsibilities:

• Customer Service (F&B)
• Cash Flow Management
• Ensuring the store is in good condition
• All training require to prepare for management
• Other ad-hoc duties as necessary

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. 

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON 

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. 

**We regret to inform that only shortlisted candidates would be notified.

Tsen Jiun Lih (Journey)
Registration Number: R22110403

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Singapore Telecommunications Limited.

Job Description

Be a Part of Something BIG!

Are you an ambitious go-getter with a knack for driving sales and forging strong partnerships? Look no further! We are currently seeking a dynamic individual to join our team as an Assistant Manager, Upstream. In this role, you'll be at the forefront of our organization's growth, responsible for both nurturing existing accounts and blazing trails to acquire new ones.

Make an Impact by

• Identify collaborations and opportunities in workers and inbound travelers to drive sustainable channels and incremental sales.
• Explore, support and establish new business, manage existing clients and/or identify areas of improvement to meet sales quotas.
• Hands-on involvement with NGOs and Alliance Partners to drive sales engagement activities with our customers.
• Support stakeholder management with key partners to drive organic growth.
• Serve as the key point of contact for all customer account management matters.
• Analyze sales data to optimize sales effectiveness.
• Able to work closely with cross functional units to plan, develop and execute business campaigns and events.

Skills for Success

• Min Diploma in Business or Marketing 
• Experience in Channel Sales Management, Digital Sales, Partnerships, Project Management or Business Development is a bonus
• Proficient in MS Office/IT applications is a plus
• Demonstrated sales skills and proven ability to successfully sell and achieve a targeted result.
• Excellent presentation and negotiation skills.
• Must be a self-starter who can take the initiative to achieve results through innovation.
• Strong written and verbal communication.
• Ability to stay flexible in a fast paced, changing environment.
• *Entry level graduates are welcome to apply.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Hotel Nuve Pte. Ltd.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities:

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

NUVE HOLDINGS PTE. LTD.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

JJH BOUTIQUE APT PTE. LTD.

Job Description

Hotel Asst MANAGER

ADMIN/Operation Executive/HOTEL EXECUTIVE/PA/

Take care of the all the Hotel/Properties

Monitoring the Guest/tenants is paying the rent in time. If not sending the reminder or ask them to pay as soon as possible.

Check all the room condition Interior decorators/contractor for the new properties and negotiating quotation price.

Leas with property Guest/ Agents and arranging Viewing

Negotiating the property price with the Guest/Agents.

Admin paperwork, prepare monthly/yearly report/assist account

Submit documents to account to prepare for payment, refund deposit.

Leas with Guest/tenant check in/out or renewal lease.

Solving Issues and defects in rental units

Delete access card,car entry,

Coordinate with the colleagues.

Update OneDrive/cloudbed system

Update all work permit/check ica,mom

Check/reply all the WhatsApp

Monitor all booking/email/complaint

Regarding all the above matters reporting to the Director

Salary :$1800 to $2500

Working Hrs: 10am to 6pm/11am to 7pm

Due to quota, Singaporean and Singapore PR only.

Please kindly apply in through emailing your CV to us at mail to jjhinvestments@gmail.com or WhatsApp 90211474 and indicate your availability and expected remuneration. For alternative suggestions to the working hours, please indicate in your resume.

Shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Responsibilities:

• Museum management skills such as handling of visitors needs, collection, restoration including business administration
• Strong stakeholder management skills is required to ensure engagement of the museum.
• Creation of interesting content and materials that outlines the museum’s value
• Conducting of tours for schools, tourists, community groups
• Overseeing of entire operations such as planning, budgeting, execution of projects from start to end.
• Developing educational content to enchance visitor experiences and community engagement that promotes cultural understanding.
• Lead and mentor a team by providing guidance to ensure successful completion of projects

Requirements:

• Bachelor’s degree in arts, urban planning and museum studies will be advantageous.
• 5 years of experience in similar capacity
• Experience in digital media and social media platforms
• Prior experience in Singapore arts and heritage-related projects, festivals events management or tour coordination
• Good knowledge in public art and placemaking strategies with public art.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: PEIC).

Job Code: PEIC

EA Reg No: R23113162 (Chia Pei Ge, Douglas) 

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd) 

We regret that only shortlisted candidates will be notified. 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

ALLIED SEARCH PTE. LTD.

Job Description

• Career Opportunity in Healthcare industry
• Good Remuneration Package
• West Location

As a Assistant Manager (Materials Management), you will be responsible for the following duties: 

• Oversee the purchasing of all goods and services.
• Develop, maintain and oversee procurement policies and workflows, ensuring compliance with business and legal standards.
• Implement best practices in procurement and vendor management to support operational objectives.
• Monitoring and evaluating the performance and quality of suppliers and vendors.
• Collaborate with key business stakeholders to lead contract negotiations, and develop negotiation approaches, fallback positions, and acceptable terms and conditions.
• Improve procurement performance in terms of cost savings, supplier sustainability and sourcing process.
• Manage all EOI/RFQ/RFP and tenders processes for all business services based on operation plans.
• Identifying and resolving any issues or problems related to procurement.
• Preparing of procurement reports and documents.
• Managing and overseeing the procurement team and their activities.
• Applicant with material management operations, such as inventory control, warehousing, logistic and transportation will be added advantage.

Requirements:

• Diploma or Degree qualification in any field of studies.
• At least 5 years of relevant working experiences

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE        : 19C9777

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 15 July 2024
• Expected salary: $3,500 - $4,500 per month