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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Big C Supercenter Public Company Limited

Job Description

Job Responsibilities:

1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

3. Proven experience managing multi-site hotel operations and leading large teams.

4. Strong leadership, problem-solving, and strategic planning skills.

5. Deep understanding of both front-of-house and back-of-house hotel functions.

6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

8. Good command of English (both written and spoken).

Jubilee Prestige Hotel Ratchadapisek

Job Description

All Day Group Co., Ltd.

Job Description

Key Responsibilities

1. Customer Experience: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit.

2. Front Desk Management: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.

3. First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.

4. Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.

1. Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including arcade machines, merchandise displays and interactive installations.

2. Retail Maintenance: Throughout the day, maintain cleanliness and presentation of snack areas, drink stations, merchandise displays, and entertainment zones (TukTuk photo area, games, etc.).

3. Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.

1. Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.

2. Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.

3. Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.

   Administrative & Support Functions

1. Data Management: Ensure all booking, payment, and sales data is accurately recorded and up-to-date.

2. Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.

3. General Operations:Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.

   What Makes This Role Special

   This position offers a unique opportunity to be at the center of an innovative tattoo and art experience. You'll be the first point of contact for customers discovering both our world renowned tattoo artistry and our exciting new art collections. The role combines traditional customer service excellence with retail sales and cultural education about contemporary art.

   Preferred Qualifications

   ●      Thai National

   ●      Strong communication skills in both Thai and English

   ●      Previous experience in customer-facing roles, preferably in high-end establishments (luxury hotels, premium retail, airlines)

   ●      Sales experience or natural sales aptitude

   ●      Organized, detail-oriented, and able to multitask efficiently in a dynamic environment

   ●      Friendly demeanor with a knack for making people feel comfortable and valued

   ●      Interest in art, culture, and creative expression (training will be provided)

   Benefits

   ●      Work Schedule: 12pm-8pm, 5 days per week with occasional paid overtime

   ●      Health Coverage: Private medical insurance after 4-month probation period

   ●      Employee Perks: Discounted tattoos and art pieces

   ●      Performance Recognition: Merchandising bonus structure

   ●      Work Environment: Supportive, creative atmosphere

   ●      Team Building: Fun staff trips and events

   Growth Opportunities

   As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and potentially art curation activities. This role offers a ground floor opportunity in an exciting brand expansion.

   How to Apply

   Interested candidates are invited to email their CV and a cover letter explaining why they're the perfect fit for this role to admin@alldaytattoo.com.

   In your cover letter, please address:

   ●      Your experience with customer service in premium environments

   ●      Any sales experience or examples of your ability to engage customers

   ●      Why you're excited about working at the intersection of tattoo artistry and contemporary art
   
   

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

St. Regis Hotels & Resorts

Job Description

Sheraton

Job Description

Hilton Hotel

Job Description

What will I be doing?

As a Sous Chef, you will work closely with the F&B Operations Manager to manage all aspects of the kitchen, ensuring an excellent Guest and Member experience. You will be responsible for managing food provisions, assisting with guest queries, and controlling costs. Specifically, you will be expected to perform the following tasks to the highest standards:

• Manage all aspects of the kitchen including operational, quality, and administrative functions

• Oversee the provision of food to Food and Beverage outlets and take action where necessary to ensure compliance with current legislation

• Assist in resolving guest queries promptly and efficiently

• Ensure foods are of high quality and stored correctly

• Contribute to menu creation by responding to and incorporating Guest feedback

• Ensure consistent production of high-quality food across all hotel food outlets

• Manage customer relations when necessary in the absence of the F&B Operations Manager

• Ensure resources meet business needs through effective management of working rotations

• Support brand standards by training and assessing the Team

• Manage the kitchen brigade to maintain a well-organized and motivated Team

• Control costs without compromising standards, improving gross profit margins and achieving departmental and financial targets

• Assist other departments as needed and maintain good working relationships

• Comply with hotel security, fire regulations, and all health, safety, and food safety legislation

• Report maintenance, hygiene, and hazard issues promptly

A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Relevant qualifications for this role
• Excellent planning and organizing skills
• Ability multi-task and meet deadlines
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• A creative approach to the production of food
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Passion for producing high quality food
• Knowledge of current food trends
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Prestige Hospitality Co., Ltd.

Job Description

Key Responsibilities:

• Oversee the day-to-day operations of all Food & Beverage outlets, ensuring consistency in service, quality, and operational efficiency.

• Lead, motivate, and develop a team of F&B managers and staff to achieve company goals and objectives.

• Manage budgets, forecasts, and financial performance, ensuring that revenue and cost control targets are met.

• Develop and implement strategies to increase revenue, reduce costs, and optimize resources across F&B operations.

• Establish and maintain strong relationships with suppliers, vendors, and external partners.

• Ensure compliance with health and safety regulations, as well as company policies and industry standards.

• Continuously analyze customer feedback, market trends, and competitor performance to ensure the business stays competitive and innovative.

• Drive and monitor the creation of new menu items, promotions, and event planning to enhance customer experience.

• Ensure that all staff members provide exceptional guest service, resolving any issues or complaints in a professional and timely manner.

• Report regularly on operational performance, KPIs, and team performance to senior management.

Qualifications

·        Bachelor’s degree in Hospitality Management, Business Administration, or related field.

·        At least 7 years of experience in the Food & Beverage industry, with at least 3 years in a senior management position.

·        Proven leadership abilities and experience in managing large teams.

·        Strong financial acumen, with experience in budgeting, forecasting, and cost management.

·        Excellent interpersonal, communication, and negotiation skills.

·        Ability to think strategically while managing day-to-day operations.

·        In-depth knowledge of food and beverage trends, quality standards, and customer preferences.

·        Familiarity with the use of F&B management software and systems.

Pinnacle Hotels,Resorts & Spa

Job Description

ONYX Hospitality Group

Job Description

BHIRAJ BURI GROUP

Job Description

We are seeking a passionate and strategic leader to join our international school community as a School Food Services Manager. This individual will oversee all aspects of food services on campus — from menu planning to procurement and daily operations — to ensure that every meal served is nutritious, safe, and supports student well-being.

The ideal candidate will have solid experience in food service or catering management, a strong understanding of child nutrition, and the ability to work collaboratively across departments to elevate the food experience in a multicultural school environment.

Job description

• Manage all food service operations, including daily meals, snacks, and special events

• Plan and develop menus that are age-appropriate, nutritionally balanced, and aligned with international dietary standards

• Maintain high standards of food safety, sanitation, and quality assurance

• Oversee procurement and sourcing to optimize cost-efficiency and sustainability

• Collaborate with kitchen staff, teachers, school administrators, and vendors to ensure seamless operations

• Gather and respond to feedback from students, parents, and staff to continuously improve services

Fonsen Properties Co., Ltd.

Job Description

Working Location: Outlet Manager

📍 Location: Sarnies Sourdough at Charoen Krung 42/1 (Near BTS Saphan Taksin)

📍Location: Sarnies One Bangkok (At One Bangkok)

What You’ll Do

• Lead daily ops to keep service smooth, food great, and energy high - every time

• Build, train, and grow a passionate FOH team that knows how to work hard and have fun

• Own the guest experience from warm welcomes to quick fixes and moments that stick

• Hit the numbers (sales, costs, team efficiency) without losing the heart and soul of hospitality

• Roster and manage all FOH staff, keeping the floor covered and the vibes consistent

• Oversee FOH standards and inventory during service, place POs, and stay tight with suppliers

• Solve ops issues on the fly and coordinate with maintenance when things go sideways

• Own FOH, packaging, and merch inventory from daily checks to monthly counts (including waste and breakage)

• Keep stock lean, accurate, and ready across both outlets to support service, catering, and wholesale

• Work closely with the kitchen and leadership team to keep quality, consistency, and culture sharp

• Step in wherever needed: because at Sarnies, we all roll up our sleeves to get it done

Who you are:

• A natural leader with at least 2 years of F&B industry, and with management experience is a plus.

• Obsessed with service and hospitality

• Calm under pressure, clear in communication, and great with people

• Results-driven, but always puts culture and team spirit first

• You know your way around POS, scheduling, and reporting systems

Why join us?

• Be part of a bold, growing brand with real soul

• Competitive salary + Monthly attendance bonuses

• Monthly sales incentives for hitting your goals

• Enjoy a 5-day work week

• Public holidays off to relax and recharge

• Birthday leave - because your day should be special

• Staff meals, perks, and a daily drink

• Annual paid vacation leave - take that well-earned break

• Employee discounts from 15% up to 50% - enjoy Sarnies perks all year

• Staff uniform provided - look sharp, feel proud

• A team that works hard, supports each other, and has fun doing it

L & H Hotel Management Co., Ltd.

Job Description

PFP LEGACY CONSULTANCY CO., LTD

Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

St. Regis Hotels & Resorts

Job Description

Moxy Bangkok Ratchaprasong

Job Description

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.

Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

• Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

• Ensure smooth daily operations and address any issues or guest complaints promptly

• Maintain high standards of customer service and hospitality

2. Staff Management

• Recruit, train, and supervise staff

• Conduct performance reviews and manage staff scheduling

• Foster a positive work environment and promote teamwork

3. Financial Oversight

• Manage budgets, forecast revenue, and control costs

• Prepare financial reports and monitor hotel profitability

• Ensure proper cash handling and audit procedures

4. Guest Services

• Monitor guest satisfaction and manage feedback effectively

• Ensure the hotel maintains a high level of cleanliness, safety, and service quality

• Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

• Collaborate with the sales and marketing team to increase occupancy and revenue

• Promote special offers and events

• Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

• Ensure compliance with local laws, health and safety standards, and licensing requirements

• Implement emergency procedures and training

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field

• 3–5 years of experience in hotel management or similar leadership role

• Strong leadership, problem-solving, and communication skills

• Excellent organizational and time-management abilities

• Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)

Preferred Skills:

• Multilingual abilities

• Knowledge of local tourism trends

• Background in luxury or boutique hospitality (if relevant)

Coca Holding International Co., Ltd.

Job Description

Introduction:

Coca Holding International is currently seeking a dynamic and experienced F&B Director to join our team. As the F&B Director, you will play a crucial role in overseeing and managing our food and beverage operations to ensure exceptional guest experiences.

Responsibilities:

• Develop and implement strategic plans and initiatives to enhance the overall F&B operations and profitability.
• Manage and supervise all aspects of food and beverage services, including restaurants, bars, banquets, and room service.
• Collaborate with the culinary team to create innovative menus and maintain high-quality food standards.

Requirements:

• Proven experience as an F&B Director or similar leadership role in the hospitality industry.

In-depth knowledge of food and beverage operations, industry trends, and customer preferences.

• Strong business acumen and ability to analyze financial data, create budgets, and achieve revenue targets.

Saha Pathana Inter-Holding Public Company Limited

Job Description

Guest Experience Manager (GEM)
Quantum Vault – The Ultimate Luxury Safety Box Vault
📍 Location: Rama 3, Bangkok

Key Responsibilities

1. Guest Journey Leadership

   • Oversee every touchpoint of the guest journey, from arrival coordination to departure.

   • Ensure seamless collaboration between front desk, porters, F&B, housekeeping, and external building reception.

   • To maintain a presence in key areas of the lounge/building during times of guest movements, including but not limited to arrival & departure, meal times, special events, and other peak times.

   •  

2. VIP & Elite Guest Management

   • Personally manage high-value and VIP guests.

   • Maintain a guest preference database and ensure personalized service.

   • Handle discreet issues, complaints, or special requests promptly.

   • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

3. Guest Relations & Concierge Services

o   Serve as the primary point of contact for guest requests, ensuring prompt, discreet, and personalized assistance at all times.

o   Anticipate guest needs and deliver thoughtful recommendations, bookings, and arrangements in line with their preferences and lifestyle.

o   Coordinate with external service providers and internal departments to fulfill high-touch concierge requests seamlessly.

o   Uphold Quantum Vault’s standard of ultra-personalized, white-glove service across all guest interactions.

1. Service Standards & Training

   • Lead pre-shift briefings to reinforce service standards.

   • Train and coach all guest-facing staff (receptionists, porters) in luxury service, etiquette, and upselling.

   • To ensure that all employees deliver the brand promise and provide exceptional guest service at all times.

   • To ensure that all employees are aware of current promotions, policies and other important information.

   • To implement consistent guest recognition programs and ensure that the team maintain a relevant guest history database.

   • Conduct service audits and guest satisfaction monitoring.

   • To monitor service standards in general, working through the respective Head of Department to take corrective action where necessary.

   • To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

2. Team Leadership

   • Inspire a guest-first culture across all teams.

   • Mentor the future Guest Relations Executive.

   • Collaborate with the Front Desk Supervisor on cross-department coordination.

   • To work closely with other management in a supportive and flexible manner, focusing on the overall success of the business and the satisfaction of guests.

3. Performance & Reporting

   • Analyze guest feedback, Google reviews, and post-visit surveys.

   • Identify trends and recommend improvements.

   • Report regularly to Head of Royal Quantum Service and Head of Service Excellence.

   • To coordinate between departments in order to monitor each guest touch point, especially the Housekeeping Specialist, Food & Beverage, Engineer and Front Office.

4. Sales Excellence & Member Acquisition Support

o   Possess refined sales skills with the ability to master the art of selling and upselling discreetly and confidently within an ultra-luxury environment.

o   Actively support the Membership & Marketing Team by identifying potential leads, nurturing guest relationships, and assisting in the acquisition of new members through service excellence and product knowledge.

o   Be comfortable and well-presented when representing Quantum Vault at external functions or partner events; occasional offsite work or attendance at private previews may be required.

o   Uphold brand image and ensure all guest-facing communication reflects the tone, exclusivity, and values of Quantum Vault.

Required Skills & Experience:

• At least 5 years of experience in luxury hospitality, specializing in VIP guest handling and high-end brand customer service.

• Prior experience in hotel pre-opening and concierge services is highly advantageous.

• Strong interpersonal and conflict resolution skills.

• Fluent in English and Thai.

• Strong organizational and multitasking abilities.

• Familiarity with CRM and guest management systems.

• Proven ability to sell and upsell in a discreet, service-oriented manner within a luxury environment.

• Strong leadership and organizational skills.

• Proactive problem-solver with a hands-on approach.

• Calm under pressure; able to manage multiple moving parts smoothly.

GlobalTix (Thailand) Co.,Ltd.

Job Description

We have an exciting opportunity for a General Manager to head up our team in the Bangkok office. He/She will be responsible for building the GlobalTix business in Thailand by cultivating, maintaining and growing market share in a challenging and competitive environment.

The GM will lead a team of eight and carry the key responsibilities below:

Overall Role

• Provide strategic leadership and oversight for all aspects of the business

• Drive revenue growth, profitability, and market share through innovative strategies, strong supplier relationships, and exceptional customer experience

• Build and lead high-performing teams, fostering a collaborative and customer-centric culture.

Key Responsibilities:

• Manage the Sales and Business Development team to achieve targets

• Establish strong working relationships with suppliers and agents

• Lead global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets

• Oversee operations team to deliver superior customer experience

• Coordinate with Singapore Head Office and other regional offices to deliver cross border synergies

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.

• Excellent verbal and written communication skills in English

• At least 5 Years of working experience in the related field is required for this position.

• Experience in contracting with Attraction Owners and Suppliers.

• Ability to build strong relationship with key accounts, sales driven.

• Excellent communication and negotiation skills

• Ability to multitask, work under pressure and proactively identify and close sales.

บริษัท หรรษา1616 จำกัด

Job Description

Restaurant manager’s Job description

GENERAL DUTIES: 

Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Restaurant Area. 

SPECIFIC DUTIES: 

RESPONSIBILITIES AND MEANS  

Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: possesses sound knowledge of food & beverage, up selling and availability of menu items. Performs duties common to all supervisor and other duties as may be assigned. 

OPERATIONS

• Planning and arrange the manpower to operate the restaurant running by doing the schedule and make sure the restaurant operations flow is smooth.

• Responsible for overall of operations such as electricity system, AC system, cleanliness, staffs grooming and etc.

• Handle the guests complaint and maintain the guest satisfactions to make sure mood of the restaurant always goes well especially VIP and high demanding clients.

• Summarize the operations issues in case of see somethings weak the manager need to actions right away and ensure the actions has logical and efficiency.

• To be the compromiser when restaurant mood goes to the wrong direction e.g. conflict between each division the manager must solve the issue by courtesy and professional or any issue the manager must handle it on the right directions.

• Always perform high service standard by expertise the menu knowledges both of food and beverage or any field if needs.

• Able to replace every positions if needs like food runner when food serving flow struck, hostess when the serving delay, or any area. The manager must maintain the overall restaurant mood and operations flow to be the first priority.

• Implements and enforces the regulations and house rules. 

ADMINISTRATIVE 

• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on restaurant reservation and guest preferences. 

• Maintains proper records of Sales, guest complaints, solutions and all concerns to personnel or equipment in appropriate logbooks for reference. 

• Maintains established par stock for operating supplies to ensure smooth operation. 

• Make suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.  

• Establishes control procedures for reconciliation of Cashiering before and after service.

• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.  

• Participates in the planning of menus & beverage lists. 

• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with the team.  

MARKETING 

• Attends to guest complaints, requests or inquiries regarding food and beverage services and deliver all required to management team to discuss and apply 

• Be familiar with changes and trends in the competition and the market place to understanding the products or service reaching to clients preferences and discuss to management team that able to apply and practically

• Tracking the client’s channels and summarize to management team to ensure that our marketing way is aiming to the right target.

• Collecting all necessary data during operations to ensure that the right information will goes to marketing with solid and efficiency 

HUMAN 

• Observes and records employee performance, hence able to make recommendations regarding employee promotions. 

• Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff and maintain to the same proposed.  

• Conducts interview to sort the right performance staffs to the team

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all clients, heads office and employees.  

REPLACEMENT AND TEMPORARY MISSION  

• Perform other duties and handle projects as assigned by Management team

GM Estate Hotel and Executive Apartments

Job Description

Develop and implement F&B strategies to achieve business objectives

Lead and manage the F&B team to deliver exceptional service

Manage food and beverage inventory levels

Train and develop F&B staff

Ensure high-quality food and beverage products are consistently delivered

Manage food and beverage costs

Develop and implement marketing campaigns

Monitor guest feedback

Ensure compliance with regulatory requirement

บริษัท หรรษา1616 จำกัด

Job Description

We’re Hiring: Sous Chef

Location: Hansa River House

Type: Full-Time

Experience Level: Minimum 3–5 years in a professional kitchen, with leadership experience preferred

Position Overview

As a Sous Chef, you will be the second-in-command in the kitchen, working directly under the Head Chef and in close collaboration with the Restaurant Manager and the management team. You will oversee food preparation, kitchen operations, staff performance, and ensure food quality, safety, and consistency — all while maintaining a positive and motivating kitchen culture.

Key Responsibilities

1. Culinary Operations

• Supervise and execute food preparation and cooking according to restaurant standards.

• Ensure food presentation, portion size, and quality meet company expectations before being served to guests.

• Monitor kitchen hygiene, sanitation, and safety standards at all times.

• Assist in developing and executing new menu items and seasonal offerings.

• Step into any kitchen role when needed to maintain operations flow.

• Be present on the floor when required to communicate with guests and resolve any kitchen-related concerns with professionalism.

• Ensure efficient kitchen flow during high-volume periods and special events.

2. Team Leadership & Training

• Lead, mentor, and motivate the kitchen team to perform at their best.

• Train all kitchen staff in techniques, recipes, safety standards, and kitchen etiquette.

• Organize and conduct staff onboarding and ongoing skills development programs.

• Identify and nurture high-performing team members for potential promotion.

• Foster teamwork, accountability, and a positive working environment.

• Encourage a “Can-Do” attitude and strong work ethic throughout the team.

3. Administration & Planning

• Manage staff scheduling and ensure appropriate kitchen staffing based on reservations and operations demand.

• Monitor and control kitchen costs including labor, food cost, wastage, and inventory usage.

• Maintain and report on par stock levels, inventory control, and purchasing needs.

• Organize and lead daily and monthly kitchen meetings with team and management.

• Prepare reports related to kitchen performance, staff development, and operations issues.

• Oversee compliance with all company policies and SOPs.

4. Human Resources Support

• Assist in recruitment by interviewing and selecting qualified kitchen staff.

• Conduct orientation for new staff and ensure alignment with kitchen culture and values.

• Monitor individual performance and provide regular feedback and evaluations.

• Establish KPIs for key positions and develop staff improvement plans when necessary.

• Help promote a professional, ethical, and respectful workplace across all departments.

5. Interdepartmental Coordination

1. Collaborate closely with the front-of-house team to ensure seamless guest service.

2. Build positive relationships between kitchen, service, and management teams.

3. Support communication during service between kitchen and dining area to maintain flow and timing.

4. Participate in cross-functional projects or special assignments as designated by the management team.  

Qualifications

• Minimum 3–5 years in a culinary leadership role

• Strong knowledge of food preparation techniques, kitchen management, and cost control

• Excellent leadership, communication, and people-management skills

• Proven ability to train, coach, and inspire kitchen staff

• Good organizational and multitasking abilities

• Ability to work under pressure in a fast-paced environment

• Basic understanding of kitchen-related administrative duties

• Knowledge of hygiene and safety regulations

• Ability to speak Thai and/or English depending on the working environment

Accor Asia Corporate Offices

Job Description

JW Marriott

Job Description

Marriott International

Job Description

Marriott International

Job Description

Panthera Group Co., Ltd.

Job Description

Position: Head Chef
Salary: Negotiable
Location: Sukhumvit 23

Responsibilities:

• Lead and manage kitchen operations

• Develop and maintain high-quality menu items (both Thai & International cuisine)

• Ensure cleanliness and food safety standards

• Train and supervise kitchen staff
  

Qualifications:

• Thai nationality

• Male preferred, age under 40

• Proven experience in both Thai and International cuisine

• Good command of English

• Strong leadership and organizational skills

Kamkoong Property Co., Ltd. Branch 00001

Job Description

• Carry out and implement the catering/event philosophy in accordance with the company’s marketing plan and department budget.

• Plan catering sales coverage of all market segments according to a short-term and long-term plan.

• Evaluate new markets and their needs comparing these with our product and service.

• Know company product in intimate details and be aware of our strengths and weaknesses. Set program to overcome weaknesses and maximize on company strengths.

• Make sure inquiries are responded and handled within the standard timeline also complete all reports on a timely basis.

• Report on progress of catering sales efforts, results of catering programs, customer feedback, and information relative to catering and general development.

• Manage, develop account management organization.

Private Advertiser

Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

• Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

• Develop and implement effective operational strategies to maximise profitability and efficiency

• Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

• Ensure high standards of service delivery and guest satisfaction across all touchpoints

• Monitor and analyse key performance metrics to identify areas for improvement

• Manage budgets and financial reporting to drive strategic decision-making

• Foster a positive and collaborative work culture, promoting staff development and engagement

• Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

• Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

• Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

• Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

• Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

• Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

• Degree-level qualification in Hospitality Management or a related field

• Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

Yanolja Cloud Solution

Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

• Develop and implement sales strategies to bring in eZee Mint sales

• Identify new business opportunities and develop relationships with potential clients

• Collaborate with the Revenue Management team

• Monitor market trends and competitor activities to identify opportunities for growth

• Prepare and present sales proposals to potential clients

• Negotiate contracts and agreements with clients to maximize revenue potential

• Track and analyze sales performance metrics to identify areas for improvement

• Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

• Proven track record of driving revenue growth through strategic sales initiatives

• Strong analytical and problem-solving skills

• Excellent communication and negotiation skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office suite and CRM software

Requirements:

• Bachelor's degree in Business, Marketing, or related field

• 3-4 years of experience in Revenue Management or a related field

Marriott International

Job Description

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED

Job Description

Responsibilities:

• Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

• Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

• Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

• Develop and align KPIs for branches and team members with the company’s strategic goals.

• Supervise overall operations of individual spa branches.

• Ensure service quality provided by therapists and front-line staff.

• Manage staff scheduling, inventory control, and sales performance at branch level.

• Address customer feedback and handle on-site issues or emergencies as they arise.

• Report branch performance to the Operations Director.

• Oversee and provide guidance to Operation Managers / General Managers at each branch.

Lexin International Co. Ltd

Job Description

We are looking for an experienced and professional Bar Manager to join our team at a busy and well-established pub. The ideal candidate will have a strong understanding of beer, craft beer, wines, and spirits, and be confident in managing both the technical and operational sides of bar service.

Key responsibilities:

• Manage daily bar operations to ensure smooth and efficient service

• Oversee and maintain beer tap systems, chillers, couplers, CO₂, and kegging

• Supervise, train, and support bar staff

• Manage inventory, stock rotation, and supplier orders

• Build and maintain strong relationships with suppliers

• Perform accurate cash-ups and end-of-day reporting

• Ensure strict cash handling and security procedures are followed

• Maintain hygiene, safety, and licensing compliance at all times

Requirements:

• Strong product knowledge: beers (including craft), wines, and spirits

• Hands-on experience with beer dispensing systems and cellar management

• Proven leadership and staff supervision experience

• Reliable, punctual, responsible, and professional

• Fluent English is essential

• Experience with POS and inventory systems is an advantage

What we offer:

• Competitive salary based on experience

• Supportive team and good working conditions

• Long-term opportunities for the right candidate

Destination Hospitality Management

Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

• Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

• Ensure operational excellence, consistent quality, and outstanding customer service.

• Drive sales performance and profitability, ensuring all stores meet or exceed targets.

• Develop and implement strategic initiatives to optimize operations and expand market presence.

• Train, mentor, and develop Store Managers and their teams.

• Monitor and control food costs, labor costs, and other key financial metrics.

• Ensure compliance with company policies, food safety, and hygiene standards.

• Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

• Play a key role in new store openings and operational setup.

Qualifications

• Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

• Strong leadership, coaching, and people management skills.

• Proven ability to drive sales, control costs, and improve operational performance.

• Solid understanding of P&L management and budget control.

• Experience in SOP development, food safety, and quality assurance.

• Hands-on, proactive, and results-driven approach.

• Thai nationality, with good command of English.

• Willing to travel regularly to store locations.

Chill Bill Bar

Job Description

About the role

Chill Bill Bar is seeking an experienced Bar Manager to join our vibrant and dynamic team in Bangkok. This full-time position will involve overseeing all aspects of our bar operations, ensuring exceptional customer service and driving sales growth. As Bar Manager, you will play a key role in shaping the overall guest experience and contributing to the continued success of our popular bar.

What you'll be doing

What we're looking for

What we offer

At Chill Bill Bar, we are committed to providing our employees with a rewarding and supportive work environment. As our Bar Manager, you can expect:

About us

Chill Bill Bar is a popular and well-established bar located in the heart of Bangkok, renowned for its vibrant atmosphere, creative cocktails and exceptional customer service. Our mission is to provide our guests with an unforgettable social experience, and we are passionate about delivering the highest standards of hospitality. Join our team and be a part of our continued success!

Apply now

EGAO CO., LTD.

Job Description

Having Full Working Rights in Thailand only

Job Responsibilities:

Business Development:
Spot new opportunities and drive revenue growth. Collaborate with marketing to attract customers and boost brand visibility.

Operational Oversight:
Manage daily restaurant buzz, uphold food quality, and ensure smooth operations in the kitchen and dining area.

Team Management:
Recruit and train a stellar team. Lead with positivity, optimize schedules, and provide feedback to enhance performance.

Customer Service:
Set the bar for exceptional service. Engage with guests, resolve issues, and adapt to their needs for a memorable dining experience.

Training and Development:
Create fun training programs to boost staff skills. Promote a culture of continuous learning in our izakaya.

Quality Control:
Ensure food safety and hygiene. Monitor quality, address issues promptly, and keep our restaurant up to standard.

Qualifications & Experience:

• Bachelor’s degree in a related field.

• At least 3 years in the industry with 3 years of team management experience.

• Strong knowledge of food and beverage service and restaurant management.

• Positive personality with a service-oriented mindset.

• Excellent communication skills.

• Proven leadership and motivational abilities.

• Thai and English speaking is a must!

Private Advertiser

Job Description

About the role

Bacio Ristorante Italiano', a renowned Italian restaurant in the heart of Bangkok, is seeking an experienced and talented Executive Chef to lead our culinary team. As our Executive Chef, you will be responsible for overseeing all kitchen operations, developing innovative menus, and ensuring the highest standards of food quality and presentation. This is a full-time, on-site role based in our restaurant in Bangkok.

What you'll be doing

What we're looking for

What we offer

At Bacio Ristorante Italiano', we pride ourselves on providing a rewarding and supportive work environment for our culinary team. In addition to a competitive salary, you will enjoy a range of benefits, including:

About us

Bacio Ristorante Italiano' is a beloved institution in the Bangkok dining scene, renowned for our authentic Italian cuisine and warm, welcoming atmosphere. Since opening our doors in 2010, we have been committed to delivering an exceptional dining experience to our customers, with a focus on using the finest, locally-sourced ingredients and honouring the rich culinary traditions of Italy. As we continue to grow and expand, we are seeking talented individuals like you to join our team and help us shape the future of Bacio Ristorante Italiano'.

Apply now to become our next Executive Chef and be part of a dynamic, passionate team dedicated to culinary excellence.

ChinguConnect

Job Description

Position: Restaurant General Manager
📍 Based in Bangkok | Korean F&B Brands: Ramyun Kitchen & Dakjib
💼 Full-Time | Competitive Salary + Incentives

Who We’re Looking For

We’re hiring a Restaurant General Manager to lead one of Bangkok’s most exciting Korean restaurant concepts under Chingu Hospitality. This is a leadership role for someone who thrives on operations excellence, team development, and delivering unforgettable customer experiences.

If you’re passionate about Korean food, service culture, and want to grow with a fast-moving Thai-Korean F&B startup — we’d love to meet you.

Key Responsibilities

🧑‍🍳 Leadership & Team Development

• Lead and motivate service and kitchen teams to achieve high performance.

• Set clear expectations, provide ongoing feedback, and recognize team success.

• Support recruitment, training, and performance management of team members.

• Be a role model in customer service and team culture.

🛎 Operational Excellence

• Ensure smooth daily operations across front and back of house.

• Maintain high standards in food quality, cleanliness, and service flow.

• Implement SOPs and optimize processes to enhance efficiency.

❤️ Customer Experience

• Foster a warm, energetic dining atmosphere in line with Korean hospitality.

• Handle guest feedback with professionalism and urgency.

• Identify customer needs and improve service touchpoints continuously.

📊 Financial & Strategic Management

• Drive revenue and control costs to achieve business targets.

• Analyze P&L and performance reports to inform decisions.

• Plan and execute local store marketing, events, and sales initiatives.

📦 Inventory & Supplier Coordination

• Manage inventory levels and reduce waste.

• Build strong relationships with vendors and negotiate favorable terms.

• Ensure availability of key ingredients and supplies.

Qualifications

• Strong leadership, communication, and people management skills.

• Proven experience in restaurant operations or hospitality management.

• Service-minded, hands-on, and proactive.

• Fluent in Thai, with good command of English.

• Familiar with POS systems, Google Workspace or Microsoft Office.

• Bachelor’s degree in Hospitality or related field (a plus).

• Passion for Korean cuisine, youth trends, and F&B innovation.

About Chingu Hospitality

Chingu Connect Co., Ltd. is a Thai-Korean F&B startup creating Bangkok’s most vibrant Korean dining experiences. Our brands include Ramyun Kitchen and Dakjib, known for authentic flavors, bold design, and Gen Z vibes.

Founded in 2021, we now operate multiple branches across top malls like Siam Paragon, Emsphere, The Mall and Central Group— and we’re growing fast.

Join us on our journey to make K-culture dining even more exciting in Thailand.

Apply Now

Send your CV + relevant portfolio (if any) to:
📧 recruitment@chinguconnect.com

L & H Hotel Management Co., Ltd.

Job Description

L & H Hotel Management Co., Ltd.

Job Description

MOON HOLIDAYS COMPANY LIMITED

Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

• Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

• Develop and implement strategies to optimize the reservation system and streamline booking workflows

• Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

• Collaborate with the sales and marketing teams to support promotional activities and new product offerings

• Ensure compliance with relevant industry regulations and the company's internal policies

• Provide training and support to the reservation team to continually improve their skills and knowledge

• Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

• Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong analytical and problem-solving skills to identify and implement process improvements

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Proficient in using reservation management systems and data analysis tools

• Thorough understanding of industry trends, regulations, and best practices in reservation management

• Professional-level English skills in communication, writing, and reading

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

FASHION KINGDOM CO., LTD.

Job Description

About the role

Our company in the heart of Bangkok is seeking an experienced Pastry Chef to join our dynamic culinary team. As our Pastry Chef, you will be responsible for creating exceptional French-inspired desserts and pastries that delight our discerning guests. This is a full-time position based in Bangkok.

What you'll be doing

• Assist Head Chef in planning food requirements and food/labor costs.

• Ensuring adequacy of supplies at the pastry station

• Provide the staff training when new products are launched

• Assist to plan food preparation/food production.

• Enforce strict health and hygiene standards: well maintain personal hygiene, food and kitchen.

• Ensure effective communications and collaboration is maintained between the different entities.

• To ensure information are delivered in an effective and concise manner that staff of the Company comprehends

• Assist in the modification and improvement of pastry product to ensure it is relevant to the current needs of the target customer

• Provide solutions to improve and elevate the effectiveness of processes and systems present in the Pastry team

• Execute any other duties assigned by Superior

What we're looking for

• Minimum 5 years  or above of relevant working experience in the industry

• Diploma in Pastry & Bakery qualification a MUST

• Work experience must include competencies, skills and knowledge levels

• Able to communicate in French or third language will be advantage

• Possess a can-do attitude, persistence and positive mindset towards work

• Possess communication and interpersonal skills

• Quick-thinker, detailed and creative

What we offer

We are committed to providing our employees with a rewarding and fulfilling work experience. As our Pastry Chef, you will enjoy a competitive salary, comprehensive healthcare benefits, and opportunities for career progression within our growing group. We prioritise work-life balance and offer flexible scheduling to accommodate your needs.

If you are passionate about French pastry and committed to delivering excellence, we encourage you to apply for this exciting Pastry Chef role today.

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.

Job Description

Duties:

Job Overview:

Plan and manage events both inside and outside the showroom, including CRM activities, branding initiatives, brand awareness campaigns, and events for prospects to increase sales opportunities. Analyze the results of each event to improve future performance, and lead the event team to operate efficiently under the supervision of the Marketing Manager.

Key Responsibilities:

• Plan, oversee, and manage events both inside and outside the showroom, such as CRM activities, brand-building events, brand awareness campaigns, roadshows, new car launches, and activities targeting key customer groups and prospects.

• Analyze the outcomes of each event—such as attendance, engagement, feedback, and conversion rates—to improve effectiveness in future events.

• Collaborate with the marketing team, sales team, and dealers to ensure activities align with company goals and effectively support sales performance.

• Manage the event team under your responsibility and develop their capabilities to ensure efficient operations.

• Control the budget and timeline of each event according to the plan, and manage external vendors and suppliers.

• Stay updated on event trends and new marketing approaches to bring innovation and appeal to the company’s events.

Qualifications:

• At least 5 years of experience in event management, preferably with premium clients or luxury brands.

• Highly creative with the ability to turn ideas into executable events.

• Strong team management and coordination skills.

• Capable of analyzing and developing strategies to ensure events align with marketing objectives.

• Flexible and adaptable, able to work during weekends or outside regular hours when necessary.

• Proficient in Microsoft Office and PowerPoint, with solid skills in basic reporting and analysis tools.

Andaz Bangkok

Job Description

Summary

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.

• Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
• Minimum 2 years work experience as Director of Marketing, or Director of Sales in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Andaz Bangkok

Job Description

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.   The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

• Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
• Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

Andaz Bangkok

Job Description

Summary

Lead the pre-opening setup and daily operations of the bar. Curate a distinctive beverage program that reflects local flair and global trends. Recruit, train, and inspire a team of vibrant bartenders and service talent. Ensure smooth service, stock control, and compliance with safety standards. Collaborate with Culinary and Marketing to deliver seasonal promotions and unique guest moments

• Proven experience in managing a premium or lifestyle bar
• Strong leadership and guest engagement skills
• Creativity, attention to detail, and a deep love for hospitality
• Pre-opening experience is a plus

Marriott International

Job Description

Brick Revolution Co., Ltd

Job Description

E-commerce Manager

Bangkok

Management (Hospitality & Tourism)

Full time

฿30,000 per month

Location: Bangkok Office (Full-Time)

Hotel Location: Aviyana Hua Hin, Hua Hin, Thailand

About Us:

Aviyana Hua Hin is an upcoming five-star beachfront hotel specializing in events and offering an extensive array of innovative food and beverage options. With 115 rooms and multiple restaurants and bars, our hotel provides guests with modern design, exceptional hospitality, and unparalleled experiences.

Job Summary:

We are seeking a dynamic and experienced E-commerce and OTA Manager to join our team in our Bangkok office. The ideal candidate will be responsible for managing and optimizing our online presence on various online travel agencies (OTAs) such as Agoda, Expedia, and Booking.com, driving online bookings, and maximizing revenue. This role requires a strategic thinker with a deep understanding of the digital landscape, hospitality industry trends, and OTA platforms.

Key Responsibilities:

OTA Management:

•⁠ ⁠Manage and optimize listings on OTA platforms including Agoda, Expedia, Booking.com, and others.

•⁠ ⁠Monitor and adjust pricing strategies to maximize revenue and occupancy rates.

•⁠ ⁠Ensure all property information, photos, and descriptions are accurate and updated regularly.

•⁠ ⁠Handle OTA promotions and special offers to increase visibility and bookings.

E-commerce Strategy:

•⁠ ⁠Develop and implement effective e-commerce strategies to enhance online presence and drive direct bookings through our website.

•⁠ ⁠Collaborate with marketing teams to create compelling online campaigns, advertisements, and promotions.

•⁠ ⁠Analyze website traffic and OTA performance data to identify trends, insights, and areas for improvement.

Revenue Management:

•⁠ ⁠Work closely with the revenue management team to develop dynamic pricing models and inventory management strategies.

•⁠ ⁠Monitor competitive set performance and market trends to make informed pricing and promotional decisions.

•⁠ ⁠Prepare regular performance reports and present findings to senior management.

Customer Relationship Management:

•⁠ ⁠Respond to guest reviews and feedback on OTA platforms in a timely and professional manner.

•⁠ ⁠Foster strong relationships with OTA account managers and leverage these relationships to negotiate better terms and conditions.

Collaboration and Coordination:

•⁠ ⁠Liaise with the hotel operations team in Hua Hin to ensure seamless guest experiences from booking to check-out.

•⁠ ⁠Work with the marketing team to align OTA strategies with overall brand objectives and marketing campaigns.

Qualifications:

•⁠ ⁠Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.

•⁠ ⁠Minimum of 3 years of experience in e-commerce, OTA management, or revenue management within the hospitality industry.

•⁠ ⁠Proven track record of increasing online bookings and revenue through OTA channels.

•⁠ ⁠Strong analytical skills with the ability to interpret data and make data-driven decisions.

•⁠ ⁠Excellent communication and interpersonal skills.

•⁠ ⁠Proficiency in OTA platforms and hotel property management systems (PMS).

•⁠ ⁠Strong organizational skills and the ability to manage multiple projects simultaneously.

•⁠ ⁠Fluency in Thai; proficiency in English is a plus.

How to Apply:

If you are passionate about the hospitality industry and have the expertise to drive our e-commerce and OTA performance to new heights, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to sumalee@aviyanahuahin.com.