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Page 10 of 10 in Non-management Rooms Division Jobs
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Job Description - Front Office Manager
For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.Day-to-day, you'll be...
- Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
- Training up your staff to deliver a high standard of friendly and personalized service to guests
- Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
- Soliciting guest feedback and using it to constantly elevate our guest journey.
- Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.
We care:
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
This opportunity is for you if:
- You love the boutique hotel business and the intimacy of a small, high-end property.
- You have a strong and adventurous disposition and love exploring new cultures.
- You love communicating with people, even when there are language or cultural barriers.
- You find a sense of achievement in training up your team and making things happen with them.
- You are flexible and can change focus quickly.
- You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.
This role requires:
- A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
- Previous experience in front office management in a luxury environment
- Previous experience living/working outside your home country, preferably in Asia.
- Strong administrative skills and business acumen.
You'll get:
- A core role with a unique and leading boutique hotel in Laos.
- The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
- To work with a wonderful multi-national management team, led by a dynamic General Manager.
- An environment where you're given opportunity to grow.
- Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
Settha Palace Hotel
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
Job Description - Assistant Hotel Accountant
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Key Responsibilities:
- Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
- Ensuring that the bookkeeping is done accurately.
- Assist with preparing the monthly Financial Package.
- Handling & monitoring the General Ledger Accounts.
- Daily auditing of all records pertaining to revenue of the hotel.
- Prepares daily income and statistics reports.
- Prepares relevant documents for incorporation in the monthly accounts.
- Perform any other duties as assigned by the hotel's management.
This challenging full time hands-on position is for you if you:
- 4-year bachelor's degree in Finance and Accounting or related major.
- Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
- 2 years work experience required.
- Good command of English language.
- Hotel accounting experience is a strong advantage.
But the opportunity is NOT for you if:
- You have to bring your family with you.
- You can't adapt easily to foreign cultures.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity! Apply Now
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Guest Engagement Center25132184 |
17-Aug-2025 |
| Plaza Athenee Hotel (Thailand) Co., Ltd. | 57063 | - Bangkok | |
Plaza Athenee Hotel (Thailand) Co., Ltd.
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Service Center25132904 |
16-Aug-2025 |
| Marriott International | 57052 | - Bang Rak, Bangkok | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Service Supervisor at Lyf Sukhumvit 8 |
15-Aug-2025 |
| Ascott International Management (Thailand) Co., Ltd. | 57035 | - Bangkok | |
Ascott International Management (Thailand) Co., Ltd.
Job Description
full-time
At least 3 years' experience in the Front Office position in the hospitality industry.
มีประสบการณ์อย่างน้อย 3 ปีในตำแหน่งต้อนรับในอุตสาหกรรมการให้บริการ
1. Knowledge in the Front Office in the hospitality industry.
มีความรู้ในแผนกต้อนรับส่วนหน้าในอุตสาหกรรมการบริการ
2. Excellent spoken and written English.
สามารถพูดและเขียนภาษาอังกฤษได้ดีเยี่ยม
3. Well versed in use of computers such as Word, Excel and PowerPoint.
มีความเชี่ยวชาญในการใช้คอมพิวเตอร์เช่น Word, Excel และ PowerPoint
Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition
ชัดเจน ละเอียดลออ พิถีพิถัน ร่าเริง บุคลิกดี และอบอุ่น
The Guest Services Supervisor plans, directs, or coordinates activities of the tenants/guests. He/she is responsible for managing the team of Guest Service Officer and making sure that the Guest Service offers a warm welcome, speedy and efficient check in and checkout.
To supervise the assigned station / section, to provide courteous, professional, efficient and flexible service consistent with Hotel Standards Policies & Procedures in order to maximize guest satisfaction.
1. To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance
ให้บริการที่สุภาพ เป็นมืออาชีพ มีประสิทธิภาพ และคล่องตัวตลอดเวลาตามมาตรฐานการปฏิบัติงานของโรงแรม
2. To have a full working knowledge and capability to supervise, correct and demonstrate all duties and shift daily checklist in the assigned Place of Work to the standard set. Please note that shift daily checklist is reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies.
มีความรู้ในการทำงานและมีความสามารถในการกำกับดูแล แก้ไข และสาธิตการปฏิบัติหน้าที่และรายการตรวจสอบประจำวันในสถานที่ทำงานที่ได้รับมอบหมายให้เป็นไปตามมาตรฐาน โปรดทราบว่ารายการตรวจสอบการประจำวันจะได้รับการตรวจสอบและเปลี่ยนแปลงตลอดเวลาตามแนวโน้ม ความคาดหวังของลูกค้า และปรัชญาการดำเนินงาน
3. To be entirely flexible and adapt to rotate within the different sub departments of the Guest or any other Department of the hotel as assigned
ยืดหยุ่นและปรับเปลี่ยนให้เข้ากับการเปลี่ยนแปลงของส่วนอื่นๆภายในแผนกต้อนรับหรือแผนกอื่นๆของโรงแรมตามที่ได้รับมอบหมาย
4. To perform all duties and tasks when rotated or assigned to another Department.
ปฏิบัติหน้าที่ในแผนกอื่นตามที่ได้รับมอบหมาย
5. To be fully conversant with all services and facilities offered by the hotel.
แนะนำบริการและสิ่งอำนวยความสะดวกทั้งหมดของโรงแรม
6. To perform opening and closing procedures established for the Place of Work as assigned.
เปิดและปิดที่สถานที่ทำงานตามที่กำหนด
7. To have a thorough understanding and knowledge of all Rooms related service and product and the ability to up-sell alternatives.
เข้าใจและมีความรู้อย่างถ่องแท้ในการบริการและผลิตภัณฑ์ที่เกี่ยวข้องกับห้องพักทั้งหมด และมีความสามารถในการขาย
8. To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
มั่นใจว่าสถานที่ทำงานและพื้นที่โดยรอบสะอาดและเป็นระเบียบอยู่ตลอดเวลา
9. To monitor operating supplies and reduce spoilage and wastage.
ตรวจสอบการทำงานของอุปกรณ์และลดการเน่าเสียและการสูญเสีย
10. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Duty Manager if no immediate solution can be found and assure follow up with guests.
ตอบข้อซักถามของลูกค้าอย่างสุภาพและมีประสิทธิภาพ และรายงานข้อร้องเรียนหรือปัญหาของลูกค้าต่อผู้จัดการประจำรอบในกรณีจำเป็นเพื่อหาวิธีแก้ไขทันที และติดตามผลกับลูกค้า
11. Ensures that all guests are attended to at the Front Desk.
แน่ใจว่าลูกค้าทุกคนติดต่อแผนกต้อนรับ
12. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
ให้ความสนใจกับลูกค้าคนสำคัญและมั่นใจว่าพวกเขาจะพึงพอใจกับทุกแง่มุมของการเข้าพักในโรงแรม
13. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
ช่วยเหลือในการตอบข้อซักถามเกี่ยวกับบริการของโรงแรม การลงทะเบียนของลูกค้า การไปเที่ยวซื้อของ ร้านอาหาร สถานบันเทิง และเส้นทางการเดินทาง
14. Deals with complaints from customers and ensures that customers are appeased.
บริหารจัดการข้อร้องเรียนของลูกค้าและมั่นใจว่าลูกค้าจะได้รับความพึงพอใจ
15. Ensures that cash advance or cash received upon check out are handled properly by Guest Service Officer.
แน่ใจว่าพนักงานต้อนรับจัดการเงินสดที่เบิกล่วงหน้าหรือเงินสดที่ได้รับตอนเช็คเอาต์อย่างเหมาะสม
16. Performs any other duties as required by the Guest Service Manager or Management.
ปฏิบัติหน้าที่อื่นๆตามที่ผู้จัดการแผนกต้อนรับหรือฝ่ายบริหารกำหนด
17. Reviews activities in the Guest Service Department and devise strategies to make improvements within the department to enhance efficiency.
ทบทวนกิจกรรมภายในแผนกต้อนรับและกำหนดกลยุทธ์เพื่อปรับปรุงประสิทธิภาพ
18. Updates paid/unpaid invoices and maintains records in long-term list.
ปรับปรุงข้อมูลใบแจ้งหนี้ที่ชำระ/ยังไม่ชำระ และเก็บบันทึกในรายชื่อลูกค้าเข้าพักระยะยาว
19. To assist with site inspections as needed.
ช่วยในการตรวจสอบสถานที่ตามความจำเป็น
Monitor ?Guest Service? email regularly and action on requirements accordingly.
ตรวจสอบอีเมลแผนกต้อนรับเป็นประจำและดำเนินการข้อกำหนด
20. Monitor online OTA extranet for reservations/enquiries/follow ups etc on a regular basis.
ตรวจสอบเว็บไซต์จองออนไลน์ สำหรับการจอง/สอบถาม/ติดตาม ฯลฯ เป็นประจำ
21. Have a clear understanding of the duties and requirements for Safety and Emergency procedures as per Company standards and to ensure GSO team are compliant.
มีความเข้าใจอย่างถ่องแท้เกี่ยวกับหน้าที่และข้อกำหนดสำหรับขั้นตอนความปลอดภัยและเหตุฉุกเฉินตามมาตรฐานของบริษัท และมั่นใจว่าทีมแผนกต้อนรับปฏิบัติตาม
22. Be professionally groomed and observe good personal hygiene at all times.
ดูแลตัวเองอย่างมืออาชีพและปฏิบัติตามสุขอนามัยส่วนบุคคลที่ดีตลอดเวลา
- Salary
- Service Charge
- Meal Allowance
- Staff uniform
- Group Insurant
- Social Security Fund
ตุลาคม 2019
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Guest Service Supervisor |
15-Aug-2025 |
| Courtyard by Marriott Phuket, Patong Beach Resort | 57034 | - Kathu, Phuket | |
Courtyard by Marriott Phuket, Patong Beach Resort
Job Description
ตำแหน่ง : Guest Service Supervisor
รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี
แผนก:
Front Office
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
Human Resources Department
อีเมล์:
hr.CYpatong@marriott.com
เบอร์ติดต่อ:
0622452568
ลงประกาศเมื่อ:
15 ส.ค. 68
วิธีการสมัคร
Be a part of our team at Courtyard by Marriott Phuket, Patong Beach.
Interested applicants, please send your CV to email: hr.CYpatong@marriott.com or visit at www.careers.marriott.com
or contact HR department: 076-349-888, 062-245-2568
รูปภาพ
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Guest Relations Supervisor |
15-Aug-2025 |
| Marco Polo Hongkong Hotel | 57039 | - Tsim Sha Tsui, Yau Tsim Mong District | |
Marco Polo Hongkong Hotel
Job Description
Responsibilities:
Supervise the overall activities at the Front Desk.
Delivered the courteous and effective services to the hotel guests by all the colleagues at the Front Desk.
Provide proper training is provided to all Front Desk subordinates and new recruits.
Ensure proper room assignment with the preference of the arrival guests and co-ordinate with the Housekeeping on the room status and make any necessary arrangement when required.
Ensure all daily reports and statistics are generated according to the management requirement.
Daily shift briefing to all Front Desk subordinates.
Perform any other duties assigned.
Requirements:
Tertiary education in Hospitality Management or related disciplines
Minimum 2 years work experience in Hotel / Customer Service
Able to work independently and handle shift duties
Good command of spoken English and Mandarin
Candidate with less experience will be considered as Guest Relations Officer
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Guest Relations Executive (Front Office) |
14-Aug-2025 |
| The Fullerton Hotels and Resorts | 57139 | - Raffles Place, Central Region | |
The Fullerton Hotels and Resorts
Job Description
Job Description:
Welcome guests upon arrival and check-in according to establish standards and procedures.
To provide courteous and efficient service and if possible to comply with each and every guest request.
Check out guests courteously and accurately.
Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
Maintain good guest relations with in-house guests at all times.
Job Requirement:
Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
Preferably 1 year of relevant experience in hospitality industry.
Knowledge of Opera system will be an added advantage.
Pleasant disposition with good interpersonal skills
Able to work on rotating shifts including weekends and public holidays.
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Guest Experience Assistant |
13-Aug-2025 |
| City Dynamic Co., Ltd. | 56991 | - Bangkok | |
City Dynamic Co., Ltd.
Job Description
SUMMARY:
The Guest Experience Assistant is an ambassador who supports the Sales Gallery in creating authentic and memorable moments that distinguish us from other brands. This role is dedicated to prioritizing guests at every stage of their journey. Ideal candidates are passionate about connecting with new people, making spontaneous and lasting impressions, and thinking creatively to enhance the overall guest experience.
Duties and Responsibility:
·Welcome guest upon arrival to their designated areas.
·Provide personalised service to prospective tenants, proactively engaging with them in the gallery’s public areas and addressing their needs.
·Ensure maximum guest satisfaction by offering attentive service from arrival to departure.
·Maintain a comprehensive understanding of standard leasing procedures, including correct documentation and availability sources within internal systems.
·Maintain thorough knowledge of the residence project, including features, services, key concepts, daily updates and events.
·Respond promptly and professionally to guest emails.
·Handle all incoming and outgoing calls accurately and courteously, ensuring smooth internal and external communication in line with brand standards.
·Assist with guest transportation arrangements, including house car services and taxis.
·Attend to guest issues and escalate to the Sales Gallery Manager when necessary.
·Ensure the gallery reflects brand standards through consistent service delivery and attention to detail.
Requirements:
·Relevant working experience in a luxurious hotel or hospitality setting.
·Formal hotel training by a recognized technical institute is preferred.
·Excellent command of both written and spoken English and Thai.
·Attentive to details and excellent interpersonal and communication skills.
·Outgoing personality and people-oriented. A team player.
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Front Office Executive (BITEC) |
12-Aug-2025 |
| BHIRAJ BURI GROUP | 56960 | - Bang Na, Bangkok | |
BHIRAJ BURI GROUP
Job Description
Job Responsibility :
- Strategic planning and compliance programs
- Providing service for internal and external customers
- Telephone service
- Welcome and assist to VIP/VVIP Guest
- Business Center Service
- Handling guests complaint
- Case management found the cases of missing and disappeared (Lost & Found)
- Coordination and service locations
Job Specification :
- Bachelor’s degree in any field.
- Bachelor Degree or higher in any field.
- At least 3 years’ experience in service.
- Good analytical, problem solving.
- Ability to work well under pressure with service minded and strong interpersonal skills
- Good computer skills especially in MS Office.
- Good command in English Language.
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Front Office Executive |
12-Aug-2025 |
| Worldwide Hotels Management (H) Pte. Ltd. | 57138 | - Central Region | |
Worldwide Hotels Management (H) Pte. Ltd.
Job Description
Responsibilities:
Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Participate in company's sustainability effort for the environment and being an inclusive employer.
Requirements:
Minimum Secondary Education
Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
Able to speak and understand English
Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.
Independent and able to work under pressure.
Comfortable to work during weekends and public holidays.
Singaporeans only.
*We regret to inform that only shortlisted candidates will be notified
|
Guest Service Center25129778 |
12-Aug-2025 |
| Marriott International | 56970 | - Chiang Rai | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Experience Expert25129161 |
10-Aug-2025 |
| Marriott International | 56939 | - Chiang Mai | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Agent - Korean Speaking25127745 |
9-Aug-2025 |
| Plaza Athenee Hotel (Thailand) Co., Ltd. | 56928 | - Bangkok | |
Plaza Athenee Hotel (Thailand) Co., Ltd.
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Supervisor - Grande Centre Point Ploenchit |
9-Aug-2025 |
| L & H Hotel Management Co., Ltd. | 56929 | - Bangkok | |
L & H Hotel Management Co., Ltd.
Job Description
full-time
- Bachelor's degree or higher in Tourism and Hospitality Management, English, or related fields
- At least 3-5 years direct experience in a similar role
- Good English communication skills
- Ability to communicate in Chinese, Japanese, Korean, or Arabic is a plus
- Good understanding of hospitality and service industry
- Presentable appearance with a service-minded attitude
- Strong team player
- Excellent interpersonal skills
- Able to handle problems and unexpected situations efficiently
- Energetic and enthusiastic
- Creative and proactive
- Proficient in basic computer programs
- Ensure smooth operations during guest check-in and check-out processes
- Provide assistance, support, and problem resolution for guests
- Coordinate with internal departments, cross-functional teams, and external service providers to support guest services
- Offer information and assistance to guests regarding hotel facilities and local attractions
- Record and prepare necessary reports for management and related departments
- Attend meetings and training sessions as assigned by the company
- Perform other tasks as assigned
Competitive Service Charge - Performance-based salary - annual salary adjustment
* 5-day work week
* Training & Development program
* Vacation and Public Holiday
* Social Security
* Group Insurance (IPD)
* OPD 36,000THB per year
* Dental Allowance 6,000THB per year
* Provident Fund
* Uniform
* Meal Allowance 2,500THB per month
* Lunch Coupon
etc.
Service Charge
ไม่ข้อมูล
|
Guest Service Center |
9-Aug-2025 |
| Robinson Department Store Public Co., Ltd. | 56915 | - Ko Samui, Surat Thani | |
Robinson Department Store Public Co., Ltd.
Job Description
- Email: Rittichai.Warit@robinson.com, Sureewan.Saetan@robinson.com
- Tel: 076427507
โรงแรม, ที่พัก
“Join Us, for A New Experience Every Day”
Engineer & Human Resources
Human Resources
Front Office
- Financial Controller (1) Urgent
Admin
รายละเอียด
-To serve as the main point of contact for all internal and external guest communications, ensuring efficient and courteous service by phone or messaging systems.
-The Guest Service Center Agent plays a key role in providing prompt responses to guest requests, inquiries, and concerns to enhance the overall guest experience.
JOB REQUIREMENT:
-High school diploma or equivalent required
Diploma or Bachelor’s degree in Hospitality Management, Communications, or a related field is preferred
-Minimum 1 year of experience in a customer service, call center, or front office role
-Previous hotel experience is an advantage but not mandatory
-Proficient in English (spoken and written)
-Basic computer skills (MS Office, email systems)
Familiarity with hotel software systems such as PMS/Opera is preferred
-Excellent telephone manners and verbal communication
-Strong listening and problem-solving abilities
-Ability to multitask and remain calm under pressure
-High attention to detail and accuracy
-Team-oriented with a positive, professional attitude
แผนก:
Front Office
จำนวน:
1 อัตรา
ระดับการศึกษา:
อนุปริญญา/ปวส. ขึ้นไป
เวลาทำงาน:
งานชั่วคราว
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
HR Dept.
อีเมล์:
Rittichai.Warit@robinson.com
เบอร์ติดต่อ:
076427507
ลงประกาศเมื่อ:
08 ส.ค. 68
 |
Front Office Executive |
8-Aug-2025 |
| Goodwood Park Hotel Private Limited | 57141 | - Orchard, Central Region | |
Goodwood Park Hotel Private Limited
Job Description
GOODWOOD PARK HOTEL PRIVATE LIMITED
One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.
To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.
Reporting to the Senior Front Office Manager, your job responsibilities include, but not limited to:-
Responsibilities
Responsible for all duties at the Reception Desk. (Check-in and out, posting of bill, updating of correspondence for billing instruction, ensuring availability of supporting document for billing). Ensures that all guests settle their bills prior to departure.
Responsible for the efficient handling of cash, credit cards, payment link and guests’ requests in accordance with the Standard Operating Procedures.
To uphold service excellence, monitor service responses, provide information and recommendations to guests, resolve guest concerns and feedback and build rapport.
Track guest satisfaction and implements service innovation, improvement and sustainability plans for continuous improvement.
Support operational risk management, monitor the team's compliance with regulations and security procedures for front office transactions, scan the crowd to identify potential security threats, implement loss and risk prevention and execute response actions during emergency situations.
Requirements
Minimum 2 years customer service expereince.
Attentive to details. Service oriented and a team player.
Conversant in written and spoken English.
Proficient in OPERA will be added advantage.
For more information, please visit www.goodwoodparkhotel.com.
Please be informed that only shortlisted candidates will be notified.
|
Spa Receptionist (Chinses speaking) |
7-Aug-2025 |
| Divana Wellness Company Limited | 56880 | - Bangkok | |
Divana Wellness Company Limited
Job Description
About the role
Divana Wellness Company Limited, a leading provider of premium spa services in Bangkok, is seeking an experienced Spa Receptionist to join our dynamic team. In this full-time role, you will be the first point of contact for our clients, ensuring they receive exceptional customer service from the moment they arrive at our luxurious spa.
What you'll be doing
Greeting and welcoming guests in a friendly and professional manner
Handling client inquiries and booking appointments for spa treatments and services
Providing information about our treatments, facilities and services to clients
Collecting payments and processing transactions efficiently
Maintaining a clean and organised reception area
Assisting with inventory management and other administrative tasks as needed
What we're looking for
Minimum 1 year of experience in a customer service or front desk role, preferably in the spa or hospitality industry
Excellent communication and interpersonal skills, with the ability to interact with clients in both English and Chinese
Strong organisational and multitasking abilities, with attention to detail
Proficient in using computer systems and point-of-sale software
A friendly, professional and welcoming demeanour
Passion for the spa and wellness industry
About us
Divana Wellness Company is a leading provider of premium spa services in Bangkok. With a focus on holistic wellness, we offer a wide range of treatments and services designed to help our clients relax, rejuvenate and revitalise. Our luxurious spa facilities and highly trained therapists have earned us a reputation for excellence in the industry.
If you are excited to join our team and contribute to the success of our growing company, we encourage you to apply now.
 |
Guest Relations Executive |
7-Aug-2025 |
| COMO Lifestyle Pte Ltd | 57140 | - Orchard, Central Region | |
COMO Lifestyle Pte Ltd
Job Description
Job Summary:
Hosts are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.
Job duties and responsibilities include, but are not limited to the following:
● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.
● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.
● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.
● Precisely informs customers of waiting times and respects the order of arrival of customers.
● Ensures customers are rapidly and effectively cared for.
● Updates all table statuses to the podium throughout service.
● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
● Communicates with management in real time when there are seating delays or unsatisfied customers.
● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.
● Responsible for training new employees as assigned.
● Assists other stations or areas of the restaurant when requested by management.
● Display knowledge of Cote brand, culture, and product.
● Maintain professional and respectful behavior when in contact with customers, management, and teammates.
● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
● Maintain safety, cleanliness, and sanitation standards.
Qualifications:
● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
● Must be reachable by email and able to communicate via phone as well.
● Communicates information effectively and efficiently.
● Excellent organizational skills and attention to detail.
● Possesses a positive, results-oriented, team-player mentality.
● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
● Ability to under pressure and maintain professionalism when working under stress.
● Knowledge of workplace safety procedures and local Health & Safety Standards.
● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.
● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
● Excellent communication with management and teammates.
|
Guest Service Supervisor / Assistant Guest Service Supervisor |
7-Aug-2025 |
| Bauhinia Hotels Group Limited | 56893 | - Sheung Wan, Central and Western District | |
Bauhinia Hotels Group Limited
Job Description
Job Description:
Handle daily Front Desk operations, including check-in/out services and room change procedures, and ensure all data is entered completely into the hotel systems
Maintain cashier float and ensure accurate daily report of all cash received
Attend to guests' complaints, enquiries, and requests.
Work closely with the Housekeeping Department and the Engineering Department.
Requirements
Minimum 5 years customer service experience, preferably in the hospitality industry
Good communication and social skills
Outgoing and able to work independently
Good command in both spoken & written English & Chinese
Benefit:
8 days of rest days per month
Meal allowance
12 days of paid annual leave
Medical insurance
Dental InsuranceEmployee discount on accommodations at Japanese group hotels
|
Guest Relations Executive / Senior Executive |
6-Aug-2025 |
| Frasers Property Management Services (Thailand) Co., Ltd. | 56841 | - Pathum Wan, Bangkok | |
Frasers Property Management Services (Thailand) Co., Ltd.
Job Description
We are looking for a great confident candidate who has a passion for success. If you believe you are qualified for this position, please submit your application with a detailed resume in English on Apply Now
Job Summary
The Guest Relations Executive / Senior Executive plays a key role in delivering exceptional experiences for visitors to One Bangkok. This position is responsible for coordinating all aspects of guest visits from scheduling and logistics to on-site hosting and follow-up ensuring smooth, professional, and memorable engagements for VVIP, VIP, and general guests.
Responsibilities:
Key Responsibilities:
1. Pre-Visit Coordination
Manage visit requests, ensuring compliance with SOP and scheduling guidelines.
Coordinate with internal stakeholders (Business Units, HODs, Security, CEO Office) to finalize agenda, content, and participants.
Arrange logistics, including visitor passes, parking, Wi-Fi, food and beverage, and special arrangements (souvenirs, gifts, shuttle services).
Issue calendar invitations and ensure all stakeholders are informed.
2. During Visit
Serve as key point of contact and guide throughout guest visits.
Ensure smooth execution of the visit itinerary, including managing transitions between venues and facilitating interactions with presenters.
Support VVIP and VIP visits, maintaining the highest standard of hospitality and discretion.
Troubleshoot and resolve any issues in real time to ensure a seamless experience.
3. Post-Visit Activities
Compile and circulate visit summaries and follow-up opportunities to relevant Business Units and leadership.
Ensure any additional requests from guests are promptly addressed.
4. Standards & Compliance
Uphold One Bangkok’s service standards and brand image during all engagements.
Maintain updated knowledge of the property layout, facilities, and unique selling points to deliver accurate and engaging narratives during tours.
Follow security and safety protocols for guest access and site readiness.
Qualifications:
Education: Bachelor’s degree in Hospitality, Business Administration, or related field.
Experience:
Executive Level: 2–3 years in hospitality, customer service, or guest relations roles.
Senior Executive Level: 4–6 years in similar roles with experience managing VVIP/VIP engagements.
Skills:
Excellent communication and interpersonal skills.
Strong organizational ability with attention to detail.
Ability to remain calm under pressure and solve problems quickly.
Proficiency in MS Office; familiarity with scheduling tools.
Fluent in English and Thai (spoken and written).
Third language is a plus
Key Competencies:
Service Excellence & Professionalism
Discretion and Confidentiality in handling sensitive guests
Ability to work across departments and coordinate with multiple stakeholders
Cultural awareness and adaptability for diverse guest profiles
***Only shortlisted candidates will be notified.***
|
Guest Service Agent - Thai Speaking25126374 |
6-Aug-2025 |
| JW Marriott | 56845 | - Phuket | |
JW Marriott
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Supervisor25123306 |
2-Aug-2025 |
| Marriott International | 56807 | - Bang Lamung, Chon Buri | |
Marriott International
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Experience Expert25125126 |
2-Aug-2025 |
| Marriott International | 56810 | - Phuket | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Experience Expert25123553 |
31-Jul-2025 |
| Marriott International | 56745 | - Bangkok | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Center25119504 |
27-Jul-2025 |
| Marriott International | 56694 | - Bang Na, Bangkok | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Night Supervisor - Mai Khao Resort (Thai Speaking)25120211 |
27-Jul-2025 |
| JW Marriott | 56695 | - Phuket | |
JW Marriott
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Agent Supervisor - Thai Speaking25120565 |
27-Jul-2025 |
| JW Marriott | 56696 | - Phuket | |
JW Marriott
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Agent - Thai Speaking25121239 |
27-Jul-2025 |
| JW Marriott | 56697 | - Phuket | |
JW Marriott
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Experience Supervisor - Khao Lak Marriott Beach Resort & Spa25121046 |
27-Jul-2025 |
| Marriott International | 56700 | - Takua Pa, Phang Nga | |
Marriott International
Job Description
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Experience Expert25120194 |
27-Jul-2025 |
| Marriott International | 56701 | - Thai Mueang, Phang Nga | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Supervisor |
26-Jul-2025 |
| Park Plaza Bangkok soi 18 | 56683 | - Bangkok | |
Park Plaza Bangkok soi 18
Job Description
full-time
ไม่ระบุ
- Opera Program
- Excellent communication skills
- Services Attitude
-
Service Charge
ไม่ข้อมูล
|
Reception SPA |
23-Jul-2025 |
| Nirvana Services Company Limited | 56626 | - Bangkok | |
Nirvana Services Company Limited
Job Description
Nirvana Treats Bangkok Massage is looking for a Receptionist to oversee the daily operations of our branch, ensure exceptional customer service, manage therapists, handle supplies, and optimize business performance. The ideal candidate will be highly organized, customer-focused, and experienced in managing wellness or hospitality businesses.
Key Responsibilities:
1. Therapist & Staff Management
- Supervise, train, and motivate massage therapists and front desk staff.
- Schedule and manage staff shifts to ensure smooth daily operations.
- Address therapist concerns and foster a positive work environment.
- Conduct regular team meetings and performance evaluations.
2. Customer Experience & Service Quality
- Ensure all customers receive top-notch massage services and a warm welcome.
- Address customer inquiries, concerns, and feedback professionally.
- Handle customer complaints efficiently and ensure their satisfaction.
- Maintain high hygiene and cleanliness standards in the shop.
3. Operations & Supply Management
- Oversee daily shop operations, ensuring everything runs smoothly.
- Manage inventory and order necessary massage supplies and oils.
- Ensure proper maintenance of equipment and facility cleanliness.
- Monitor cash flow, transactions, and reporting.
4. Business Growth & Sales Optimization
- Collaborate with marketing to promote special offers and campaigns.
- Upsell massage packages, memberships, and retail products.
- Work on strategies to increase customer retention and repeat visits.
- Assist in implementing loyalty programs and referral incentives.
5. Coordination & Reporting
- Coordinate with the management team regarding business performance and improvements.
- Maintain records of bookings, expenses, and therapist performance.
- Provide weekly/monthly reports on sales, customer feedback, and operational needs.
- Ensure compliance with company policies and local regulations.
Qualifications & Skills Required:
✔️ Previous experience in spa, wellness, hospitality, or retail management.
✔️ Strong leadership and people management skills.
✔️ Excellent customer service and problem-solving abilities.
✔️ Good knowledge of massage and spa services (preferred but not mandatory).
✔️ Ability to manage multiple tasks and work under pressure.
✔️ Basic financial and inventory management skills.
✔️ Fluent in Thai and English (preferred).
✔️ Working hours 10:00 to 7:00 ( Morning Shift ) & 16:00 to 12:30 AM ( Evening shift )
What We Offer:
- Competitive salary + performance-based bonuses
- Career growth opportunities within Nirvana Treats Bangkok Massage
- Employee discounts on massages and wellness products
- Supportive and professional work environment
🚀 Join us and be a part of Bangkok’s leading massage and wellness brand!
If you are passionate about providing exceptional administrative support and are looking to take the next step in your career, we encourage you to apply now.
|
Service Front of House |
22-Jul-2025 |
| Bardo Social Bistro and Bar | 56620 | - Bangkok | |
Bardo Social Bistro and Bar
Job Description
Bardo is a French Mediterranean bistro in the heart of Bangkok, where warm hospitality meets elevated yet casual dining. We are looking for enthusiastic, guest-focused Service Staff to join our front-of-house team and help create memorable experiences for every guest.
What You’ll Do:
Welcome guests with genuine warmth and professionalism
Provide knowledgeable, attentive, and friendly service throughout the dining experience
Guide guests through the menu and beverage offerings
Coordinate closely with the kitchen and bar to ensure timely and smooth service
Maintain cleanliness, organization, and flow in the dining area
Anticipate guest needs and go above and beyond to exceed expectations
Uphold Bardo’s service standards and contribute to a vibrant, team-oriented atmosphere
Support with opening and closing duties as needed
What We’re Looking For:
Prior experience in a similar role is a plus, but not required
Passion for hospitality and delivering exceptional service
Positive attitude and strong communication skills
Ability to stay calm and organized in a fast-paced environment
Willingness to learn, grow, and be a team player
English proficiency; additional languages are a bonus
Full working rights for Thailand or valid work permit
What We Offer:
Competitive salary and service charge
Team meals and uniform provided
Training and opportunities for growth
A fun, respectful, and professional work culture
The chance to be part of one of Bangkok’s most exciting new dining destinations
Bardo คือร้านบิสโทรสไตล์ฝรั่งเศสเมดิเตอร์เรเนียนใจกลางกรุงเทพฯ ที่ผสมผสานบรรยากาศอบอุ่น เข้าถึงง่าย กับอาหารที่ประณีตแต่สบาย ๆ เรากำลังมองหา พนักงานบริการ ที่มีความกระตือรือร้น และใส่ใจในประสบการณ์ของลูกค้า มาร่วมทีมหน้าร้านเพื่อช่วยสร้างความประทับใจให้กับทุกมื้ออาหาร
หน้าที่ของคุณ:
ต้อนรับลูกค้าด้วยรอยยิ้ม ความเป็นมิตร และความเป็นมืออาชีพ
ให้บริการอย่างใส่ใจ พร้อมให้ข้อมูลเกี่ยวกับอาหารและเครื่องดื่ม
แนะนำเมนู และช่วยอธิบายจานอาหารและเครื่องดื่มให้กับลูกค้า
ประสานงานกับครัวและบาร์เพื่อให้การบริการรวดเร็วและราบรื่น
ดูแลความสะอาด ความเป็นระเบียบ และบรรยากาศในพื้นที่ให้บริการ
คาดการณ์และตอบสนองความต้องการของลูกค้าอย่างใส่ใจ
ยึดมั่นในมาตรฐานการบริการของ Bardo และทำงานเป็นทีมอย่างมีพลัง
ช่วยงานเปิดร้านและปิดร้านตามที่ได้รับมอบหมาย
คุณสมบัติที่เรามองหา:
มีประสบการณ์ด้านงานบริการ (ถ้ามี) จะพิจารณาเป็นพิเศษ
รักในงานบริการ และมุ่งมั่นที่จะสร้างประสบการณ์ที่ดีให้กับลูกค้า
มีทัศนคติเชิงบวก และมีทักษะการสื่อสารที่ดี
สามารถทำงานในสภาพแวดล้อมที่รวดเร็วได้อย่างเป็นระบบ
มีความตั้งใจเรียนรู้ และพร้อมเติบโตไปกับทีม
สามารถสื่อสารภาษาอังกฤษได้ (หากพูดภาษาอื่นได้เพิ่มเติม จะได้รับพิจารณาเป็นพิเศษ)
สิ่งที่เรามอบให้คุณ:
เงินเดือนและเซอร์วิสชาร์จที่แข่งขันได้
อาหารพนักงาน และชุดยูนิฟอร์ม
การฝึกอบรมและโอกาสในการเติบโตในสายงาน
บรรยากาศการทำงานที่สนุก เป็นมืออาชีพ และให้เกียรติกัน
โอกาสในการเป็นส่วนหนึ่งของร้านอาหารใหม่ที่น่าตื่นเต้นที่สุดแห่งหนึ่งในกรุงเทพฯ
|
Guest Service Supervisor25116548 |
18-Jul-2025 |
| Marriott International | 56576 | - Bang Lamung, Chon Buri | |
Marriott International
Job Description
POSITION SUMMARY
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
|
Guest Service Center |
16-Jul-2025 |
| โรงแรม อนันตรา ลาวาณา เกาะสมุย รีสอร์ท | 56546 | - Ko Samui, Surat Thani | |
โรงแรม อนันตรา ลาวาณา เกาะสมุย รีสอร์ท
Job Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Anantara Lawana Koh Samui Resort located close to the restaurants and nightlife of Chaweng Beach. Sino-Thai-style villas cluster around palm-fringed lagoon pools, for tropical holiday hideaways, and dedicated Villa Hosts are on hand for villa guests.
Wake in luxury to breakfast overlooking the ocean. Cruise out to sea, unwind in the spa and let the children run wild at the kids’ club. Dine in beachfront style or ascend to the jungle canopy at Tree Tops for an unforgettable culinary journey.
- Guest Service Center (1) Urgent
- Reservation Officer (1) Urgent
Engineering
- Spa Therapist (1) Urgent
รายละเอียด
- College diploma in hotel management or related
field.
- Previous experience as an Guest Service Center.
- Excellent oral and telephone communication skills.
- Experience with Front Office systems.
- Fluent in English, both written and spoken.
แผนก:
Front Office
จำนวน:
1 อัตรา
ระดับการศึกษา:
อนุปริญญา/ปวส. ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
Rhatha Sowat
อีเมล์:
rhatha_so@anantara.com
เบอร์ติดต่อ:
0625921721
ลงประกาศเมื่อ:
15 ก.ค. 68
|
Guest Experience Expert (GSA) - Khao Lak Marriott Beach Resort & Spa25113379 |
12-Jul-2025 |
| Marriott International | 56504 | - Takua Pa, Phang Nga | |
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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