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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Spa & Wellbeing Manager

16-Jul-2024
Buahan, a Banyan Tree Escape | 36601Indonesia - Payangan, Bali
This job post is more than 31 days old and may no longer be valid.

Buahan, a Banyan Tree Escape


Job Description

We are seeking a talented and dedicated individual to fill the position of Spa & Wellbeing Manager at the exclusive and beautiful Buahan Banyan Tree Escape. The primary responsibilities include managing daily spa operations, ensuring high-quality service for guests, and developing innovative health and wellness programs.

Qualifications:

  • Minimum of 2-3 years of experience in spa or wellbeing management.
  • Strong leadership skills and excellent communication abilities.
  • Detail-oriented and customer service-focused.
  • Ability to work in a team and under pressure.

Be a part of creating extraordinary experiences for every guest.


Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 August 2024

Director of Spa & Wellbeing

20-Apr-2024
Hilton Bali Resort | 34229Indonesia - Banjar, Bali
This job post is more than 31 days old and may no longer be valid.

Hilton Bali Resort


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Director of Spa & Wellbeing ensures the smooth operation of the Spa & Recreation, providing guests with excellent service and information of all spa services, recreations and retail products. 

What will I be doing? 

As the Director of Spa & Wellbeing, you will be responsible for performing the following tasks to the highest standards: 

• Adhere to the customer-first purpose and promptly attend to customers’ needs. 

• Communicate well with guests and colleagues. 

• Be a positive influence, responsible and proactive in solving problems. 

• Seize opportunities for self-improvement by learning new skills. 

• Flexible and responsive to changes in work requirements. 

• Be a good team player, helping team members achieve team goals. 

• Advise on departmental operating procedures and improvement of environmental facilities, etc. 

• Maintain vigilance and sense of responsibility at all times. 

• Ensure all facilities and equipment are operating well. 

• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. 

• Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times. 

• Pay attention to the results of customer satisfaction and loyalty surveys, communicate effectively to team members and conduct training analysis according to the results. 

• Adhere to Hilton service standards and service quality reviews. 

• Assist in department trainings for new employees. 

• Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently. 

• Maintain a high level of cleanliness in work areas including the retail display area, reception area, linen rooms, tea rooms, massage rooms, wet area, outdoor swimming pools and fitness centres. 

• Conduct monthly inventory checks and control inventory, ensuring that items are not kept for more than 3 months. 

• Receive products at the receiving department when they arrive. 

• Provide consistent service to guests, so that they enjoy pleasant, memorable and professional services. 

• Ensure all emails are answered and followed up.  

• Send confirmation letters to confirm massage treatments with guests. 

• Prepare and ensure adequate tea and towels are ready for guests’ use. 

• Make sure to maximize the use of the massage rooms and massage therapists. 

• Rich experience in handling customer complaints to ensure their trust in the hotel. 

• Read and update the message book of Massage Therapists and Receptionists to ensure that each employee signs for confirmation. 

• Pay attention to malfunctioning equipment and follow up with its repair. 

• Assist in the building and maintenance of an efficient team by taking an active interest in team members’ welfare, safety, training and development. 

• Perform other reasonable duties as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Director of Spa & Wellbeing serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write and speak English in order to communicate efficiently with guests and team members. 

• Good interpersonal skills to provide overall guest satisfaction.   

• Able to work under pressure and deal with stressful situations during busy periods.  

• Must be physically fit and able to work long hours. 

• Knowledgeable of all spa treatments, fitness services and retail products available in the Spa & Wellbeing department. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

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