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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SUN PLUS ONE PTE. LTD.

Job Description

Job Description & Requirements

Job Description

• Daily Operations Management: Overseeing day-to-day operations to ensure smooth workflow, including spa scheduling, booking systems, turn times, and room readiness.
• Team Leadership and Supervision: Hiring, training, mentoring, and supervising spa therapists, estheticians, receptionists, and support staff. Conducting performance reviews and managing staff scheduling to ensure adequate coverage.
• Guest Service Excellence: Ensuring a high-quality guest experience, maintaining a welcoming ambiance, and addressing client complaints or queries promptly to build loyalty.
• Financial Performance: Developing and managing budgets, monitoring key performance indicators (KPIs) like revenue per hour and retail sales, and managing payroll and expenses.
• Inventory and Vendor Management: Overseeing inventory levels for spa products and retail items, ordering supplies, and negotiating with vendors.
• Marketing and Promotion: Collaborating on marketing strategies to drive bookings, creating seasonal packages, and updating the spa menu.
• Compliance and Safety: Ensuring strict adherence to hygiene standards, sanitation regulations, and health and safety compliance.

Requirements

• At least 2 years of experience in local spa industry, preferably with a hospitality or professional local spa diploma and above.
• Able to commit long hours and on standby 24-7.
• 6 days work week and willing to work on weekends and PHs.
• Ability to create and manage budgets, set KPI targets and control costs.
• Proven ability to recruit, train, schedule, and motivate a diverse team of therapists and support staff.

Siam Wellness Group Public Co., Ltd.

Siam Wellness Group Public Co., Ltd. (International Brand) :

Job Description

About the role

Siam Wellness Group Public Co., Ltd. is seeking a highly motivated and experienced Spa Manager or Assistant Spa Manager to join our team in Bangkok. In this full-time role, you will be responsible for overseeing the day-to-day operations of our luxury spa facilities, ensuring exceptional customer service and maintaining the highest standards of professionalism.

What you'll be doing

• Manage and oversee all spa operations, including staff scheduling, inventory management, and financial reporting

• Monitor and evaluate spa performance, identifying areas for improvement and implementing corrective actions

• Liaise with other departments to ensure seamless integration of spa services with the overall guest experience

• Manage and develop the spa team, providing coaching, mentoring, and performance reviews

• Ensure compliance with all relevant health, safety, and regulatory requirements

• Actively contribute to the development and implementation of the spa's marketing and promotional strategies

What we're looking for

• Minimum 2-5 years of experience in a similar spa management role, preferably within the hospitality industry

• Strong knowledge of spa operations, staff management, and service delivery

• Excellent customer service skills and the ability to build strong relationships with clients

• Proven track record of leading and motivating a team to achieve operational and financial targets

• Proficient in English, both written and verbal, with the ability to communicate effectively at all levels

• Relevant qualifications in spa management, hospitality, or a related field would be an advantage

• If you have a Spa Manager certificate, it will be given special consideration.
  

What we offer

At Siam Wellness Group, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, generous annual leave, and opportunities for career development and advancement.

About us

Siam Wellness Group Public Co., Ltd. is a leading provider of luxury spa and wellness services in Thailand. With a strong focus on customer satisfaction and environmental sustainability, we operate a portfolio of world-class spa brands, including Let's Relax, Baan Suan Massage, and Stretch Me. Our mission is to promote the benefits of Thai wellness traditions and provide our guests with a truly transformative spa experience.

If you are passionate about the spa industry and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Apply now to join our dynamic team and be a part of our continued success.

Email : wissanu@siamwellnessgroup.com

Marriott International

Job Description

Destination Hospitality Management

Job Description

Position Summary
The Spa Manager is responsible for the overall leadership, performance, and guest experience of the spa operation. This role ensures exceptional service standards, revenue growth, team development, and seamless daily operations while maintaining brand and wellness excellence.

Key Responsibilities

Operations & Guest Experience

• Oversee day-to-day spa operations, ensuring smooth service flow and premium guest experiences.

• Maintain high standards of cleanliness, ambience, and safety.

• Handle guest feedback and resolve concerns promptly and professionally.

• Ensure compliance with company policies, local regulations, and health & safety standards.

Commercial & Financial Performance

• Drive revenue through retail, treatments, memberships, and promotions.

• Manage budgets, forecasting, payroll, and cost control.

• Monitor KPIs including occupancy, yield, upselling, and guest satisfaction scores.

• Collaborate with Sales & Marketing on campaigns, partnerships, and packages.

Team Leadership & Development

• Recruit, train, schedule, and motivate therapists and spa colleagues.

• Conduct performance evaluations and ongoing coaching.

• Foster a positive, wellness-driven culture and high employee engagement.

Product & Quality Management

• Maintain treatment standards and service protocols.

• Manage supplier relationships, stock levels, and inventory.

• Ensure therapists are trained on new treatments and products.

Qualifications & Experience

• Proven experience in spa or wellness management, preferably within hospitality.

• Strong commercial acumen with a track record of achieving financial targets.

• Excellent leadership, communication, and interpersonal skills.

• Knowledge of spa software, scheduling, and retail management.

Marriott International

Job Description

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

The Spa Manager ensures that every guest who enters the spa & fitness centre is assisted and cared for. Treatment packages are fulfilled and retail products made aware to all members/guests that enter the Spa. He / she oversees the spa and fitness operation team and assists the Management in ensuring that the outlet runs an efficient and profitable operation.

Responsibilities:

• Meets & handles potential members and any other walk-in clients/guests in a professional, well- mannered and friendly way.

• Conducts outlet tours to new clients/guests whenever necessary.

• Handles member/guest’s requests and complaints and provide vital information to the Management for the purpose of improving members’/guests’ satisfaction.

• Builds good, professional relationships with all members/guests and deals with any queries with the objective of offering the member/guest an excellent service standard.

• Carries out consultations when necessary.

• Ensures fulfilment of all members’ benefits or guests’ privileges and that all members / guests are attended to in the spa.

• Monitors and supports Executives and associates in advising and closing sales of packages and retail products.

• Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa to visitors

• Manages and upkeeps Level 5 Lifestyle floor – gym, pool, Spa as a whole to offer complete “lifestyle” package and services to public and guests

• Supervises the day-to-day operations of Spa, Pool and gym including rostering, cleanliness, maintenance of the Lifestyle floor.

• Oversees and coordinates workshops and any other events associated with the hotel.

• Initiates maintenance of the facilities and equipment of the outlet and level 5 and ensures that good working conditions of the facilities.

• Assists in monitoring operations budgets and ensures all costs/sales commission are controlled.

• Ensures associates’ professionalism while handling guests/members.

• Fully understands the rules and regulations of the outlet and ensures that all hygiene standards, fire and safety rules and regulations are met and adhered to.

• Manage the rostering, keeping a proper record of overtime hours, Public Holiday & annual leave for the spa & fitness team.

Requirements:

• Minimum diploma in Hospitality Management preferably in Spa Management

• With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.

• Minimum 2 years experience in similar capability and/or at least 5 years in Spa Management

• Strong administrative and organization skills

• Excellent interpersonal and human relations abilities

• High level of flexibility and adaptability

• Able to work on weekends and public holidays
  

Siam Wellness Group Public Co., Ltd.

Job Description

As the Hotel Manager, you will be responsible for performing the following tasks to the highest standards:

• Oversee and manage the overall operations of the hotel to ensure smooth and efficient performance in all departments.

• Maintain and improve service standards in line with the hotel’s policies, ensuring maximum guest satisfaction.

• Supervise and support Front Office, Housekeeping, Food & Beverage, and other relevant departments.

• Plan, control, and monitor departmental budgets and expenses effectively.

• Lead, train, and motivate team members, including preparing staff schedules.

• Handle guest complaints and operational issues professionally and promptly.

• Prepare operational reports and present to senior management.

• Develop and implement strategies to improve efficiency, profitability, and guest experience.

• Perform other duties as assigned by top management.

Qualifications

• Bachelor’s Degree or higher in Hotel Management, Hospitality, Business Administration, or related fields.

• Minimum of 3–5 years’ s experience in hotel management or a similar leadership role.

• Strong leadership, organizational, and problem-solving skills.

• Excellent communication and interpersonal skills.

• Good command of English (knowledge of a third language will be an advantage).

• Service-minded personality with a professional appearance.

***Interested person may send your resume via pilailak@siamwellnessgroup.com

or Phone: 064-589-7500 (K.Pilailak)

Destination Hospitality Management

Job Description

Overview

We are seeking an experienced Cluster Spa Manager to oversee and elevate spa and wellness operations across multiple properties within our portfolio. This role is responsible for driving operational excellence, financial performance, brand consistency, and exceptional guest experiences across all spa locations.

Key Responsibilities

• Oversee daily operations of multiple spa locations across the company’s property portfolio

• Ensure consistent implementation of spa standards, service quality, and brand positioning

• Lead, coach, and develop Spa Managers, therapists, and wellness teams across all sites

• Drive revenue performance through strategic pricing, promotions, memberships, and retail initiatives

• Monitor and manage budgets, P&L, cost control, and financial targets for all spa operations

• Collaborate with Operations, Sales, Marketing, and HR teams to support business objectives

• Ensure compliance with health, safety, hygiene, and licensing standards across all locations

• Analyze performance reports, guest feedback, and KPIs to identify opportunities for improvement

• Support new spa openings, renovations, and concept development where applicable

Requirements & Qualifications

• Minimum 5 years of experience in Spa & Wellness operations

• At least 3 years in a management or leadership role, preferably overseeing multiple teams or locations

• Strong understanding of spa operations, treatments, wellness concepts, and guest experience standards

• Proven ability to manage teams, budgets, and operational performance across multiple sites

• Commercial mindset with experience in revenue optimization and cost control

• Excellent leadership, communication, and stakeholder management skills

• Ability to travel between properties as required

DIVANA GLOBAL COMPANY LIMITED

Job Description

Job Descriptions:

Performance Management

• Monitor and evaluate the performance of spa therapists across all branches.

• Provide coaching, feedback, and development plans to enhance employee skills and service quality.

• Set clear goals and KPIs for staff aligned with company objectives.

Operations Oversight

• Ensure all spa branches operate smoothly and deliver consistent quality.

• Develop and enforce operational procedures and protocols.

• Monitor resource allocation, including scheduling and staff deployment.

Training and Development

• Design and implement training programs to improve therapist skills, customer service, and technical expertise.

• Stay updated on industry trends and introduce innovative techniques and services.

Customer Experience

• Oversee customer feedback and ensure complaints are addressed promptly.

• Drive initiatives to enhance the overall customer experience.

Business Growth and Strategy

• Collaborate with management to set revenue and service targets for each branch.

• Identify opportunities for expanding service offerings and enhancing profitability.

• Work on marketing and promotional strategies to attract and retain customers.

Compliance and Standards

• Ensure adherence to health, safety, and hygiene standards.

• Maintain compliance with local regulations and industry standards.

Job Qualifications:

• Bachelor’s degree in business administration, hospitality management, or a related field.

• At least 3 years experiences in Spa Manager, Hotel Manager or a similar leadership role.

• Strong knowledge of spa services, therapies, and customer service best practices.

• Proven ability to lead and motivate teams to achieve high performance.

• Excellent communication, problem-solving, and organizational skills.

• Flexibility to travel between branches as required.

Divana Wellness Company Limited

Job Description

About the role

Divana Wellness Company Limited is seeking an experienced Spa Manager to oversee the day-to-day operations of our flagship wellness centre in the heart of Bangkok. In this full-time role, you will be responsible for driving the strategic growth and development of our spa services, ensuring a premium customer experience for all our guests.

What you'll be doing

1. Manage and oversee all spa operations, including scheduling, inventory management, and staff supervision

2. Implement effective marketing and promotional strategies to drive revenue growth and client retention

3. Develop and maintain strong relationships with key industry partners and suppliers

4. Monitor and analyse spa performance metrics to identify areas for improvement

5. Ensure compliance with all relevant health, safety, and quality standards

6. Foster a positive, customer-centric work culture and provide leadership to the spa team

What we're looking for

1. Minimum 5 years' experience in a spa management or senior hospitality role

2. Proven track record of driving business growth and profitability in the wellness/spa industry

3. Strong interpersonal and communication skills, with the ability to effectively manage a team

4. Excellent customer service orientation and problem-solving abilities

5. In-depth knowledge of spa treatments, products, and industry trends

6. Proficiency in Thai and English, both written and verbal

About us

Divana Wellness Company Limited is a leading provider of premium spa and wellness services in Thailand. With a focus on holistic self-care and rejuvenation, we have built a reputation for delivering exceptional experiences that help our clients achieve a state of balance and wellbeing. Join our growing team and be a part of our exciting journey as we continue to expand our presence and offerings across the region.

Apply now to become our next Spa Manager and help us elevate the standard of wellness in Thailand.

Maison Ysaé

Job Description

Maison Ysaé – Bangkok

Full-time

Starting salary: 30,000 - 35,000 THB (depending on your experience)

📍 Location: Gaysorn Amarin - Bangkok

Key responsibilities:

• Client reception & service: Provide a warm welcome, manage appointments, and ensure excellent customer service.

• Treatment & service management: Supervise treatment quality, ensure protocol and standard adherence.

• Team management: Lead, and motivate therapists; ensure smooth scheduling and team cohesion.

• Service development: Collaborate on spa service and product offerings with management.

• Operational management: Uphold spa standards (cleanliness, organization, product availability), manage orders, and liaise with suppliers.

Required skills:

• Languages: Thai, English proficiency.

• Aesthetic & beauty knowledge: Expertise in skincare, massage, and aesthetic techniques.

• Management experience: Strong leadership, able to motivate and guide.

• Service-oriented: Excellent interpersonal skills, detail-oriented, with strong customer focus.

• Marketing knowledge: Social media management skills are a plus.

Preferred profile:

• Passion for the wellness and beauty industry.

• Positive, dynamic, and solution-oriented attitude.

• Experience: Reception or management experience in a spa or clinic is valued.

Benefits :

• Social Security

• 13 days public holidays

• 6 days vacation leave

• Overtime pay

• 1 day off per week

To apply: Send your CV to contact@maisonysae.com or Line @maison.ysae

DIVANA GLOBAL COMPANY LIMITED

Job Description

Job Descriptions:

Performance Management

• Monitor and evaluate the performance of spa therapists across all branches.
• Provide coaching, feedback, and development plans to enhance employee skills and service quality.
• Set clear goals and KPIs for staff aligned with company objectives.

Operations Oversight

• Ensure all spa branches operate smoothly and deliver consistent quality.
• Develop and enforce operational procedures and protocols.
• Monitor resource allocation, including scheduling and staff deployment.

Training and Development

• Design and implement training programs to improve therapist skills, customer service, and technical expertise.
• Stay updated on industry trends and introduce innovative techniques and services.

Customer Experience

• Oversee customer feedback and ensure complaints are addressed promptly.
• Drive initiatives to enhance the overall customer experience.

Business Growth and Strategy

• Collaborate with management to set revenue and service targets for each branch.
• Identify opportunities for expanding service offerings and enhancing profitability.
• Work on marketing and promotional strategies to attract and retain customers.

Compliance and Standards

• Ensure adherence to health, safety, and hygiene standards.
• Maintain compliance with local regulations and industry standards.

Job Qualifications:

• Bachelor’s degree in business administration, hospitality management, or a related field.
• At least 3 years experiences in Spa Manager, Hotel Manager or a similar leadership role.
• Strong knowledge of spa services, therapies, and customer service best practices.
• Proven ability to lead and motivate teams to achieve high performance.
• Excellent communication, problem-solving, and organizational skills.
• Flexibility to travel between branches as required.

Drake Overload Ltd

Job Description

Job Duties:

• Provide customer skin analysis and care knowledge

• Promote professional treatment packages and services

• Introducing beauty products

• Recommend customers to purchase additional treatments

Job requirements:

Salary

• $50000 - $100000

Perks and Benefits

Unlimited commission Monthly

performance bonus

12 days of paid annual leave

6 days of vacation per month

Promotion opportunities

Comprehensive medical benefits

Employee shopping discounts

Harmonious and pleasant working environment

Work Location:

• Causeway Bay / Tsim Sha Tsui

Working days and hours

10:00 - 19:00

12:00 - 21:00

Long or short work weeks required

Shift work required

5-6 days per week

Please apply online with a detailed CV, including your current and expected salary.

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Bandara Spa Resort & Pool Villas Samui

Job Description

Marriott International

Job Description

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

RONGTAI TRADITIONAL CHINESE THERAPY CENTER

Job Description

Job Description
Oversee all daily operations of the massage spa, including scheduling appointments, managing staff and providing customer service.
Develop and implement policies and procedures to ensure optimal customer satisfaction and staff efficiency.
Supervise and train massage therapists, receptionists, and other employees.
Prepare monthly budgets and financial reports.
Maintain inventory of supplies, equipment, and products.
Monitor customer feedback and respond promptly to complaints.
Stay up-to-date on industry trends and develop innovative marketing strategies to promote the spa’s services.
Handle customer inquiries and complaints in a professional manner.
Ensure compliance with all local, state, and federal regulations pertaining to the spa.
Monitor the cleanliness of the facility, including lobby, massage rooms, and bathrooms.

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Meritoni Corp

Job Description

Job Summary:

The Spa Manager is responsible for overseeing the day-to-day operations of the spa facility, ensuring a high level of guest satisfaction, staff performance, and profitability. This role involves managing staff, coordinating spa services, maintaining cleanliness and safety standards, and executing marketing initiatives to attract and retain clients.

Key Responsibilities:

• Oversee the daily operations of the spa, including scheduling, inventory, and staff management.

• Lead, train, and motivate a team of therapists, receptionists, and other spa personnel.

• Ensure exceptional guest service and handle guest concerns or complaints professionally.

• Develop and implement spa promotions and marketing strategies to drive revenue.

• Maintain hygiene and safety standards according to company and legal regulations.

• Monitor inventory and order supplies in a cost-effective manner.

• Prepare and manage budgets, reports, and financial records.

• Analyze performance metrics to improve service delivery and financial outcomes.

• Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service.

• Stay updated on industry trends and new treatments or technologies.

Qualifications:

• Proven experience as a Spa Manager or in a similar supervisory role in hospitality/wellness.

• Strong knowledge of spa treatments, products, and operations.

• Excellent leadership and customer service skills.

• Ability to manage budgets and interpret financial reports.

• Strong organizational and problem-solving abilities.

• Proficient in spa software and Microsoft Office Suite.

• Degree or certification in Hospitality Management, Business Administration, or a related field (preferred).

Work Environment:

• Full-time position with flexibility to work weekends and holidays as required.

• Fast-paced, guest-focused environment.

JW Phuket Chalong Bay

Job Description

Pro Alliant Services Inc.

Job Description

Supervise and manage therapists to ensure high service standards.
Coordinate schedules, training, and professional development for staff.
Communicate with Mandarin-speaking clients, staff, and business partners.
Ensure compliance with health, safety, and industry regulations.
Handle customer feedback, resolve issues, and improve client satisfaction.
Monitor performance, maintain records, and prepare reports for management.
Oversee inventory and ensure adequate supplies for therapy sessions.