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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Q HUNTER RECRUITMENT CO., LTD.

Job Description

Hotel Owner’s Representative / Hospitality Asset Manager

Reports to: Hotel Owner and Executive Board

Company Overview

Our client is a diversified Thai investment group with hotel assets operated by an international hotel management company. The group is seeking an experienced hospitality professional to represent the owner in overseeing the overall performance of hotel properties.

Position Summary

The Hotel Owner’s Representative will act on behalf of the owner in monitoring and improving the overall business performance of the hotel portfolio.

The position will oversee the hotels from an ownership perspective, covering financial performance, hotel operations, sales and marketing, revenue management, cost control, guest satisfaction, CAPEX and asset improvement.

The successful candidate will work closely with the hotel management company, General Managers and property leadership teams to review performance, challenge assumptions, follow up on agreed action plans and ensure that each hotel operates in line with the owner’s business objectives.

This is not a single-function Revenue, Sales, Finance or Operations role. The position requires a mature hotel professional who understands the complete hotel business and can provide independent, practical recommendations to the owner and Executive Board.

Key Responsibilities

1. Owner Representation and Operator Management

• Act as the principal coordination point between the hotel owner, Executive Board, hotel management company, General Managers and relevant stakeholders.

• Represent the owner in regular business reviews, performance meetings and strategic discussions with the hotel operator.

• Review and challenge hotel performance, business assumptions, forecasts and management recommendations where appropriate.

• Ensure that owner priorities and approved business objectives are clearly communicated to the hotel management teams.

• Follow up on agreed action plans, deadlines and performance improvement initiatives across both hotel properties.

• Escalate significant business risks, underperformance, operational concerns and unresolved issues to the owner and Executive Board.

• Maintain a professional and constructive relationship with the hotel operator while protecting the owner’s commercial and financial interests.

2. Financial and Business Performance

• Review monthly P&L statements, management reports, budgets, forecasts, cash flow, operating expenses and financial performance.

• Monitor key performance indicators, including occupancy, ADR, RevPAR, total revenue, GOP, GOP margin, EBITDA, departmental profit and expense ratios.

• Analyze actual performance against budget, forecast, prior year and competitive market benchmarks.

• Identify financial risks, performance gaps and profitability improvement opportunities.

• Work with hotel management to develop practical corrective actions covering revenue growth, productivity, cost control and operational efficiency.

• Review annual business plans and budgets before submission for owner approval.

• Provide the owner and Executive Board with clear analysis of financial results, key variances, risks and recommended actions.

3. Revenue, Sales and Commercial Performance

• Review the hotels’ revenue management, pricing, promotion, market segmentation and distribution strategies.

• Evaluate the effectiveness of domestic and international sales activities across leisure, family, corporate, seminar, MICE, wholesale and online markets.

• Review performance across direct booking channels, OTAs, travel partners, corporate accounts and other distribution channels.

• Monitor market trends, competitor performance, customer behavior and source-market opportunities.

• Challenge and follow up on Sales, Marketing and Revenue Management action plans to ensure alignment with owner targets.

• Review digital marketing performance, including social media, online advertising, website conversion, CRM, direct booking and OTA content.

• Recommend practical actions to improve occupancy, ADR, RevPAR, market share and revenue quality.

4. Hotel Operations and Guest Experience

• Monitor the overall operational performance of Rooms, Front Office, Housekeeping, F&B, Finance, HR, Engineering, Sales and Marketing.

• Review guest satisfaction scores, online reviews, service quality, complaints and recurring operational issues.

• Follow up with hotel management on service recovery and guest experience improvement plans.

• Monitor manpower productivity, operating standards, compliance and departmental efficiency.

• Conduct periodic property inspections and business reviews to evaluate service standards, asset condition and operational effectiveness.

• Ensure that operational priorities are aligned with the approved budget, brand standards and owner expectations.

5. CAPEX and Asset Improvement

• Review CAPEX proposals, renovation plans, maintenance requirements and hotel asset improvement projects.

• Evaluate the business justification, operational impact, budget and expected return of proposed investments.

• Monitor approved CAPEX projects, timelines, budgets and implementation progress.

• Coordinate with hotel management, consultants, suppliers and contractors where required.

• Identify opportunities to improve the long-term value, competitiveness and physical condition of the hotel assets.

6. Executive and Board Reporting

• Prepare concise monthly hotel performance summaries for the owner and Executive Board.

• Present key financial results, commercial performance, operational concerns, risks and recommended actions.

• Translate detailed hotel reports into clear management insights and decision points.

• Maintain accurate meeting notes, action plans, responsible parties and completion deadlines.

• Provide timely updates on urgent issues and ensure transparency between the owner and hotel operator.

Qualifications

• Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, Finance, Accounting, Real Estate or a related field.

• Minimum 10 years of progressive experience in hotel management, hotel operations, hospitality asset management or owner representation.

• Suitable backgrounds include:

  • Hotel Owner’s Representative

  • Hospitality Asset Manager

  • Hotel Asset Manager

  • General Manager or Hotel Manager

  • Area or Cluster General Manager

  • Executive Assistant Manager

  • Corporate or Regional Hotel Operations Manager

  • Director of Operations with hotel-wide commercial and financial exposure

• Demonstrated responsibility for full hotel P&L, budgeting, forecasting, profitability and business planning.

• Strong understanding of all key hotel functions, including Rooms, F&B, Sales, Marketing, Revenue Management, Finance, HR, Engineering and Guest Experience.

• Experience working with an international hotel brand or hotel management company is strongly preferred.

• Previous experience coordinating with hotel owners, Executive Committees, Boards or management companies is highly desirable.

• Experience overseeing multiple hotel properties or resort assets is an advantage.

• Strong career stability, preferably with at least three years of tenure in each key organization or assignment.

• Strong analytical ability with the confidence to review, question and challenge hotel performance constructively.

• Able to prepare and present clear executive reports, financial summaries and actionable recommendations.

• Fluent English and Thai communication skills, both written and spoken.

• Strong proficiency in Microsoft Excel, PowerPoint and hotel reporting systems.

• Mature, professional, independent and able to work with limited supervision.

• High level of integrity, confidentiality, accountability and stakeholder management capability.

Chiva Som International Health Resorts Co., Ltd.

BE PART OF AN AWARD-WINNING TEAM! Chiva-Som is a leading international health and wellness resort, celebrating over 20 years of success. We are now seeking talented, energetic and committed individuals to join us!

Job Description

About the role

We are seeking an experienced and passionate Holistic Manager, based in Hua Hin, to lead our Holistic Department. The role is responsible for delivering exceptional guest experiences and high standards of holistic wellness, while leading, coaching, and developing a multidisciplinary team of holistic practitioners.

Key responsibilities

The Holistic Manager will oversee departmental performance, productivity, resources, budgets, and cost control, while driving the development of meaningful and innovative holistic wellness services and programmes aligned with evolving guest needs, industry trends, and Chiva-Som’s integrated wellness philosophy.

KNOWLEDGE
Holistic Wellness & Healing Philosophies
Complementary & Alternative Medicine
Holistic Therapies & Wellness Programmes
Wellness Trends & Guest Needs
Departmental Operations & Financial Management

SKILLS
Leadership, Coaching & Team Development
Guest Experience & Service Excellence
Planning, Organisation & Coordination
Business & Commercial Awareness
Communication & Interpersonal Skills
Good Command of English
Computer Literacy

PREFERRED EXPERIENCE
Experience in holistic wellness, complementary medicine, wellness hospitality, or a related field, with proven leadership or team management experience.

MAYER HOSPITALITY PHILIPPINES CORPORATION

Job Description

About the role

An experienced Managing Director to take overall responsibility for the management of hotel and restaurant businesses in Phuket, reporting directly to the owners. The role is responsible for managing the operational and financial performance of the businesses, increasing profitability, reducing costs and inefficiencies, leading management teams, and driving sustainable growth.

Key responsibilities

• Overall management of hotel and restaurant operations

• P&L, budgeting, cash flow, cost and profitability control

• Improving sales, OTA, revenue and F&B performance

• Purchasing, inventory and workforce efficiency

• Establishing KPIs and providing regular management reports

• Improving guest satisfaction and service quality

• Developing new revenue streams and business opportunities

• Identifying and evaluating new hotel and restaurant investments

• Preparing feasibility studies, budgets and investment plans

• Implementing approved decisions and monitoring results

About you

• Hands-on, commercially minded and results-driven leader who takes ownership

• Identifies problems before they escalate, develops solutions and recommendations

• Capable of working independently

• Strong experience in hotel operations

• Strong experience in restaurant/F&B management

• Strong experience in financial and commercial management

• Strong experience in leadership and business development

• Fluent English

• Thailand/Phuket experience is a strong advantage

Yoku Group Co.,Ltd.

Job Description

Key Responsibilities

• Business & Store Performance
  Lead overall operational performance across Yoku Group’s store network by overseeing and driving sales, SSSG, transactions, Average Transaction Value (ATV), labor productivity, controllable store costs, profitability, customer metrics, and operational compliance. Identify performance gaps and drive corrective action plans.

• Operations Excellence & Standards
  Establish and continuously improve scalable operating standards across all brands, covering store operations, service, product preparation, inventory management, cash handling, food safety, POS, and other operational processes.

• Same-Store Sales Growth (SSSG)
  Partner with Marketing and Operations teams to identify sales opportunities, address underperforming stores, and drive initiatives across service, staffing, upselling, product availability, daypart opportunities, delivery, and Local Store Marketing.

• Customer Experience
  Lead the CX function and leverage Voice of Customer insights, complaints, service issues, and other customer feedback to improve store operations and the overall customer experience. Establish effective service recovery and escalation processes.

• Quality & Food Safety
  Oversee QCA and QCO functions to ensure robust quality management across stores, products, raw materials, suppliers, and operations. Drive root-cause analysis, CAPA, and corrective actions to address recurring quality issues and critical risks.

• Training & Operational Capability
  Build operational training frameworks for store employees, supervisors, and managers. Ensure training drives measurable improvements in store performance, service quality, and operational standards.

• Franchise Operations
  Lead franchise operational performance and ensure franchise locations meet brand, product quality, service, customer experience, and sales standards while maintaining franchise profitability and business sustainability.

• New Store Openings & Expansion
  Partner with Expansion and Project teams to ensure operational readiness for new store openings, including manpower, training, equipment, systems, stock, SOPs, and other opening requirements. Establish clear Go/No-Go criteria and conduct post-opening reviews.

• Product & Campaign Operationalization
  Work with Marketing and R&D to ensure new products, promotions, and campaigns are operationally feasible and supported by SOPs, training, materials, and store readiness prior to launch.

• Productivity, Cost & Profitability
  Improve labor productivity, reduce waste, enhance service efficiency, and optimize controllable costs and store operating expenses. Partner with Finance to improve store profitability and EBITDA.

• Systems, Risk & Crisis Management
  Drive effective adoption of operational systems and establish clear protocols for food safety incidents, quality issues, supply disruptions, equipment failures, store closures, system outages, and other operational risks.

• People & Cross-Functional Leadership
  Lead and develop Operations, CX, QC, and Training leaders. Build a strong operational leadership pipeline and work closely with Marketing, R&D, Expansion, Purchasing, Warehouse, Finance, IT, and Operations Excellence to drive business growth and operational excellence.

Qualifications

• Bachelor’s degree or higher in Business Management, Hospitality, Operations Management or related fields.

• Minimum 10 years of experience in multi-site F&B, QSR, retail or franchise operations.

• Minimum 3–5 years in senior multi-store leadership.

• Experience overseeing a large network of stores through Area Managers / Operations Managers.

• Strong understanding of store P&L, sales, labor and controllable costs.

• Demonstrated ability to improve sales and profitability, not only operational compliance.

• Strong understanding of food safety, quality assurance and store audit systems.

• Experience working with franchisees is strongly preferred.

• Strong capability in customer experience and service operations.

• Experience developing operational leaders and frontline capability.

• Strong analytical, problem-solving and decision-making skills.

• Comfortable managing fast growth and frequent organizational change.
  

DARA CONNECT CO., LTD.

Job Description

Area Villa Manager

Dara Villas | Phuket | Full-time | 1–2 positions

Proposed salary: THB 26,000–33,000 per month, depending on experience.

Dara Villas manages and operates luxury holiday villas across Phuket. We are looking for an organised, hands-on Area Villa Manager to take responsibility for a group of villas and keep every property ready for guests.

Our immediate priority is South Phuket, covering Rawai and Nai Harn. A second position may cover Central/West Phuket. You will report to our Property Operations Manager.

What you will do

• Inspect villas before arrivals and check cleanliness, equipment, supplies and outstanding repairs. Resolve issues and verify the villa is ready.

• Coordinate housekeepers, technicians, contractors and scheduled villa services; organise daily priorities across your area.

• Carry out or coordinate on-site check-ins and checkouts, including meter readings, key checks, inventory and condition photos.

• Work with Guest Experience on arrival times, special requests and guest issues. Confirm what can be delivered and keep the team updated.

• Raise maintenance jobs, follow repairs through to completion and verify the result. Escalate urgent faults promptly.

• Maintain accurate inspection records, expense receipts and damage evidence; assist with authorised collections and deposit checks.

• Monitor stock and replenishment, coach housekeeping staff and arrange coverage with your manager.

What we are looking for

• At least two years of relevant villa, hotel or property operations experience; experience supervising staff is preferred.

• Strong Thai and practical spoken and written English for guests and colleagues.

• Good judgement, attention to detail and reliable follow-through across several properties.

• Comfort using mobile task systems, shared spreadsheets and messaging tools.

• A valid driving licence appropriate to the vehicle used and ability to travel between assigned villas.

• Availability for a hospitality rota including weekends and public holidays, with working hours and rest days agreed.

Why join Dara

Take ownership of a defined villa portfolio, work with dedicated guest experience and maintenance teams, and help improve operating standards as the business grows.

Beauty Butler Co., Ltd.

Job Description

About Beauty Butler

Beauty Butler is a boutique medical concierge company supporting international clients travelling to Thailand for cosmetic surgery.

We coordinate the complete patient journey, from preparation before arrival through surgery and recovery in Bangkok, followed by post-operative care after patients return home.

We are looking for an experienced Patient Experience & Aftercare Manager to manage our international patients and oversee our aftercare operations.

About the Role

This is a hands-on management and patient coordination role.

You will be the main point of contact for patients throughout their journey, with most communication taking place through WhatsApp. You will also coordinate our nursing team, hospitals, transportation, hotels and other service partners to ensure each patient receives a smooth and well-organized experience.

While most communication and coordination is handled remotely, you will occasionally visit hospitals or patient hotels when required.

Key Responsibilities

• Manage daily communication with international patients, primarily through WhatsApp

• Coordinate patients from pre-arrival through surgery, recovery and post-operative follow-up

• Prepare and confirm patient schedules, appointments, accommodation and transportation

• Coordinate nurse visits and oversee the aftercare team’s daily schedule

• Communicate with hospitals, surgeons, nurses, hotels, drivers and service partners

• Monitor patient concerns and coordinate with the appropriate medical team when needed

• Follow up on patient requests and ensure issues are properly resolved

• Handle unexpected situations and patient concerns calmly and professionally

• Maintain accurate patient information, schedules and case updates

• Support and oversee the quality of the overall patient experience

What We’re Looking For

• Previous management, supervisory or team leadership experience

• Minimum 3 years of experience in hospitality, healthcare, medical tourism, customer service or a similar client-facing environment

• Excellent spoken and written English

• Strong written communication skills and confidence communicating with international clients

• Excellent organization and attention to detail

• Strong problem-solving skills and practical judgment

• Able to manage multiple patients and priorities at the same time

• Proactive, responsible and comfortable working independently

• Warm, professional and confident when dealing with patients

• Comfortable working in hospitals and post-surgical environments

Experience in healthcare, nursing, cosmetic surgery or medical tourism is an advantage, but not required. Training will be provided.

Working Arrangement

Bangkok, Hybrid

• Full-time, 6 days per week
• Approximately 9:00 AM–5:00 PM
• 3 days working from home
• 3 days on site
• Public holidays off

Applicants must be based in Bangkok and comfortable travelling to hospitals and patient hotels when required.

If you are an experienced people manager who enjoys working directly with international clients and taking ownership of the customer experience, we’d love to hear from you.

Sansiri Public Company Limited

SANSIRI STORY

Job Description

About the role

Lead and oversee the overall hotel operations, ensuring high standards across Rooms, F&B, Guest Experience, Engineering, Finance, Sales & Marketing, and People & Culture. Develop and execute business strategies to achieve the hotel's financial, operational, and guest experience objectives.

Key responsibilities

• Drive revenue growth, profitability, and overall business performance across hotel operations and F&B

• Maintain and strengthen the hotel's brand positioning, guest experience, and service standards

• Develop strong relationships with key guests, business partners, local communities, and other stakeholders

• Lead, coach, and develop the management team to build a high-performing and service-oriented culture

• Monitor operational performance, guest feedback, quality standards, and financial results, taking appropriate action to improve performance

• Work closely with Sales & Marketing teams to drive occupancy, ADR, RevPAR, F&B revenue, and overall commercial performance

• Ensure compliance with company policies, hotel standards, legal requirements, and safety regulations

• Identify opportunities for operational improvement, cost optimization, and sustainable business growth

• Represent the hotel and company professionally with owners, senior management, partners, guests, and external stakeholders

About you

• Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field

• 10+ years of experience in hotel operations, with proven experience at senior management level

• Previous experience as General Manager / Hotel Manager / Resort Manager in an upscale, luxury, lifestyle, or boutique hotel environment

• Strong understanding of hotel operations, P&L management, revenue generation, and commercial strategy

• Proven track record in leading and developing diverse teams

• Strong leadership, communication, negotiation, and stakeholder management skills

• Commercially driven with strong business acumen and a hands-on leadership approach

• Excellent command of English and Thai

• Experience in lifestyle, luxury, independent, or international hotel brands will be highly valued

• Experience working in a resort destination, particularly Hua Hin or other key leisure destinations, is an advantage

Venture33

Job Description

About the role

You'll oversee the day-to-day guest experience and operations, ensuring everything runs smoothly while maintaining the level of service and atmosphere that defines NØEMA.

Key responsibilities

• Oversee the day-to-day guest experience and operations

• Ensure everything runs smoothly while maintaining the level of service and atmosphere that defines NØEMA

About you

• Strong English communication skills

• Previous boutique hotel or luxury hospitality experience

• A genuine interest in hospitality and creating memorable guest experiences

• A hands-on, responsible, and proactive approach

• Strong organizational and people skills

About us

NØEMA is a new boutique hospitality concept in Bangkok.

IG: noema.bkk

Sunway property agency Co., Ltd.

Job Description

About the role

Sunway Estates is seeking an experienced and service-minded Villa Manager to oversee the daily operations of luxury private villas in Koh Samui. This role is ideal for a hands-on hospitality professional who enjoys working closely with guests, property owners, service teams and external partners.

Key responsibilities

• Manage the day-to-day operations of assigned luxury villas and ensure high service standards are consistently maintained.
• Oversee Guest Services, Housekeeping and Maintenance to ensure smooth and efficient villa operations.
• Build and maintain strong relationships with property owners and provide professional, responsive communication.
• Handle guest and owner requests, enquiries and complaints with a proactive and solutions-focused approach.
• Coordinate with suppliers, contractors and internal teams to ensure timely completion of operational and maintenance requirements.
• Conduct regular property inspections and ensure villas are maintained to company standards.
• Monitor maintenance requirements, operational expenses and property-related costs.
• Coordinate pre-arrival and in-stay guest requirements to deliver a seamless guest experience.
• Identify operational issues and take appropriate action to resolve them efficiently.
• Monitor guest satisfaction and support the overall performance of the properties.

About you

• 3–5 years of experience in Villa Management, Hotel/Resort Operations, Property Management or a related hospitality role.
• Experience managing luxury villas, private residences or high-end hospitality properties is an advantage.
• Strong guest relations and problem-solving skills.
• Good command of English and Thai, both written and spoken.
• Strong communication, leadership and interpersonal skills.
• Service-minded, proactive and professional personality.
• Well-organized with strong attention to detail.
• Ability to work independently and take ownership of responsibilities.
• Strong coordination and multitasking skills.
• Able to work flexible hours when required by operational or guest needs.

Benefits

• Competitive salary: THB 30,001–40,000 per month
• Performance Incentive
• Social Security
• Annual Leave
• Public Holidays
• Opportunity to work with luxury private villas and international guests in Koh Samui

About us

Sunway Estates is seeking an experienced and service-minded Villa Manager to oversee the daily operations of our luxury private villas in Koh Samui.

STAYORA CO., LTD.

Job Description

CLUSTER HOTEL MANAGER

Four hotels · approximately 200 rooms · Karon & Chalong, Phuket

LOCATION
Phuket, Thailand

EMPLOYMENT
Full-time

REPORTS TO
Owner

BASE SALARY
THB 65,000/month

MONTHLY KPI
Up to THB 15,000

SEASON BONUS
Up to THB 80,000

About the role

Stayora Hospitality is looking for a hands-on Cluster Hotel Manager to oversee the daily operations of four hotels in Phuket: two properties in Karon and two in Chalong, with a combined inventory of approximately 200 rooms. The manager will ensure that all properties, teams and technical systems are ready for the high season and operate consistently throughout the year.

All four hotels are established operating properties that have been running for several years. They are already staffed and do not require a relaunch or the creation of operations from scratch. Existing department heads include a Head of Technicians, a Head of Housekeeping and a Head Chef responsible for coordinating all kitchen operations. The Cluster Hotel Manager will lead and coordinate these managers, set priorities and hold them accountable for results.

This is an operational role. Revenue management, marketing, accounting and primary hotel sales are handled separately.

Key responsibilities

•      Manage the daily operations of all four Stayora hotels and maintain consistent service standards across the portfolio.

•      Lead and coordinate the existing department heads, including the Head of Technicians, Head of Housekeeping and Head Chef, ensuring clear priorities, accountability and cooperation between departments.

•      Coordinate front office, housekeeping, maintenance, kitchen and other operational teams through the relevant department heads.

•      Maintain approved staffing levels and arrange replacement recruitment, onboarding or training when required; oversee work schedules, discipline and productivity.

•      Prepare all properties for the high season, including room inspections, preventive maintenance and minor cosmetic repairs.

•      Prepare repair and maintenance plans, obtain quotations, coordinate contractors and verify the quality and completion of work.

•      Set priorities for the Head of Technicians and monitor the condition of rooms, public areas, equipment and building systems.

•      Coordinate with the Head Chef on kitchen staffing, hygiene, food quality, purchasing needs and smooth daily kitchen operations.

•      Implement and monitor operating standards, checklists and regular property inspections.

•      Handle guest complaints, investigate recurring issues and ensure timely corrective action.

•      Coordinate suppliers and service providers within approved terms and budgets.

•      Negotiate, sign and maintain selected agreements with travel agents and local partners when requested.

•      Provide concise regular reports to the Owner on staffing, repairs, guest issues, property condition and operational risks.

•      Travel regularly between the Karon and Chalong properties and remain personally present at the hotels as required.

Scope of authority

•      Reports directly to the Owner.

•      May manage staff, schedules, suppliers, contractors and routine operations within approved policies and budgets.

•      Does not independently set room rates, manage marketing campaigns, control company bank accounts or make material financial commitments without approval.

Candidate profile

•      Proven experience as a Hotel Manager, Operations Manager, Executive Assistant Manager or similar hospitality leadership role.

•      Experience managing more than one hotel or property is strongly preferred.

•      Practical experience preparing hotel operations for the Phuket high season.

•      Native or fluent Thai and strong working English are required.

•      Strong people-management, organisation, problem-solving and follow-through skills.

•      Hands-on leadership style and willingness to spend significant time on property.

•      Good knowledge of hotel operations, housekeeping standards, maintenance coordination and guest service.

•      Local knowledge of Phuket suppliers, contractors and travel agents is an advantage.

•      Valid driving licence and ability to travel independently between Karon and Chalong.

Performance and compensation

Base salary: THB 65,000 per month.

Monthly KPI bonus: up to THB 15,000, based on operational standards, staffing, maintenance execution, guest issue resolution and timely reporting.

High-season performance bonus: up to THB 80,000, subject to successful completion of the season, overall property performance and the Owner's final assessment.

Key performance indicators

•      Hotels are fully prepared for the high season by the agreed deadlines.

•      Approved staffing levels are maintained and employee performance issues are addressed promptly.

•      Rooms, public areas and technical systems meet agreed operating standards.

•      Maintenance and repair tasks are completed on time and within approved budgets.

•      Guest complaints are resolved promptly and recurring issues are reduced.

•      Required reports and Owner-assigned tasks are completed accurately and on time.

Working conditions

•      Full-time position based in Phuket.

•      Regular travel between two hotels in Karon and two hotels in Chalong is required.

•      The work schedule must reflect hotel operating needs, including availability during weekends, public holidays or emergencies when required.

•      Start date: as soon as possible, allowing the manager to lead pre-season preparation.

4 · 200 ·

65,000 /

KPI
15,000

80,000

Stayora Hospitality 4 2 2 200

4 Head of Technicians, Head of Housekeeping Head Chef

Revenue Management

•      Stayora 4

•      Head of Technicians, Head of Housekeeping Head Chef

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•      Head of Technicians

•      Head Chef

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•      Hotel Manager, Operations Manager, Executive Assistant Manager

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: 65,000

KPI : 15,000

: 80,000

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1 OAK Thailand Co.,Ltd

Job Description

About the role

We are looking for an experienced Director of Hotel Operations to oversee the performance of hotel properties across Thailand and Switzerland. This is a senior leadership role responsible for working closely with the General Managers to drive operational excellence, profitability, guest experience, and overall business performance across the portfolio.

Key responsibilities

• Lead and drive the performance of General Managers and their respective hotel properties

• Set clear business direction, targets, and performance expectations for each GM

• Drive revenue growth and profitability across Rooms, F&B, and other revenue streams

• Review and challenge property budgets, forecasts, P&L, and key performance results

• Hold General Managers accountable for achieving financial and operational targets

• Drive commercial strategies together with Sales, Marketing, and Revenue teams to maximize business performance

• Monitor hotel operations, service standards, guest satisfaction, and cost efficiency

• Identify underperformance and implement clear action plans with GMs to improve results

• Develop and strengthen the leadership capability of General Managers and senior management teams

• Drive cross-property initiatives, operational improvements, and cost optimization

About you

• 12+ years of senior experience in hotel/hospitality management

• Proven track record in driving revenue, profitability, and business growth

• Previous experience as a General Manager, Director of Operations, or equivalent senior leadership role

• Strong understanding of hotel P&L, Revenue Management, Sales & Marketing, F&B, and Rooms Operations

• Strong commercial and strategic mindset with the ability to drive and challenge senior management

• Proven ability to lead multiple properties or senior hotel management teams

• Strong leadership, decision-making, negotiation, and communication skills

• International or multi-property experience is highly preferred

• Willingness to travel between Thailand and Switzerland

Destination Hospitality Management

Job Description

About the role

Mountain Beach Resort & Convention Center Pattaya is looking for an experienced and commercially driven General Manager to lead the overall operation and performance of the property. The General Manager will be responsible for the day-to-day hotel operation, financial performance, commercial strategy, guest experience, people leadership, and overall profitability of the resort.

Key responsibilities

• Lead and oversee all hotel departments and daily operations

• Ensure consistent service, operational and guest experience standards

• Take full responsibility for the hotel's P&L and overall financial performance

• Drive revenue growth across Rooms, F&B, MICE, Events and other revenue streams

• Develop and execute annual budgets, forecasts and business plans

• Develop strategies to strengthen the hotel's position within the Pattaya market

• Provide strategic leadership for the property's MICE, conference, wedding and events business

• Maintain high standards of guest satisfaction throughout the property

• Lead, coach and develop the hotel's management team

• Ensure compliance with company policies, hotel standards and Thai regulations

About you

• Minimum 5 years of experience as a General Manager in a hotel, resort or comparable hospitality operation

• Proven experience managing a property of 250+ rooms

• Strong background in hotel operations, commercial strategy and P&L management

• Experience managing or working closely with MICE, groups, weddings and events is highly preferred

• Strong understanding of Rooms Division, F&B, Sales, Revenue and Engineering operations

• Proven ability to improve hotel revenue, profitability and operational performance

• Strong leadership and people-management skills

• Excellent communication and negotiation skills

• Strong English communication skills; Thai language is an advantage

• Bachelor's degree in Hospitality Management, Business Administration or a related field is preferred

About us

Mountain Beach Resort & Convention Center Pattaya is located on Phra Tamnak Hill, close to Cosy Beach. The property features 326 rooms, including 247 Superior Rooms, 69 Deluxe Rooms and 10 Junior Suites, supported by 3 meeting/event spaces. The resort is also positioned as a venue for weddings, groups, meetings, private events and MICE, including a 700 sqm ballroom capable of hosting events for up to 500 guests.

Destination Hospitality Management

Job Description

About the role

The Director of Franchising will develop and execute the franchise strategy for both brands, identify and secure qualified franchise partners, negotiate agreements and build a scalable franchise organization that supports profitable, long-term growth. The successful candidate will be a proven deal maker with strong negotiation skills, investor relationships and a deep understanding of restaurant franchising and unit economics.

Key responsibilities

• Develop and execute franchise growth strategy for Big Boy and Scoozi Pizza
• Recruit and qualify franchise partners (single-unit, multi-unit and area development)
• Lead franchise sales process from lead generation through to signed agreement
• Negotiate and finalize franchise agreements
• Work with real estate and development teams to secure prime locations
• Develop franchisee financial models and ensure attractive franchisee returns
• Oversee franchisee onboarding and support pre-opening and post-opening
• Manage franchisee relationships and drive multi-unit expansion
• Build, lead and develop the franchising team
• Drive brand awareness and franchise marketing initiatives

About you

• 8–12+ years of experience in franchise development, restaurant franchising or related business development
• Proven track record in recruiting and closing franchisees, including multi-unit agreements
• Strong negotiation, presentation and relationship management skills
• Deep understanding of restaurant operations, unit economics and real estate
• Strong network of investors, entrepreneurs and restaurant operators in Thailand is highly desirable
• Fluent in English; Thai language skills preferred
• Bachelor's degree in Business, Marketing, Hospitality, Finance or related field

About us

Build Big Boy and Scoozi Pizza into leading franchise opportunities in Thailand and beyond by partnering with high-quality franchisees and delivering exceptional guest experiences.

Asian Cuisine & Hospitality Co., Ltd.

Job Description

HOW TO APPLY

Send your CV and a short 60-90 sec video about you and your international experience, in English, to ••••@exquisinethai.com


About the role

The International Partner Manager becomes the hands-on partner for the Managing partner and the Brand owners in supporting the brands growth internationally. You will overlook the relationship with every franchise partner across every market on operational and business-related matters— not coordinate it from behind the scenes.

Key responsibilities

• Own the relationship — day-to-day — with franchise partners across every market, personally.

• Lead partner business reviews, operational audits and training and improvement plans directly.

• Lead new-partner onboarding end to end, through the critical first 90 days.

• Keep the managing partner and brand owners briefed with a current, credible operational and business read on every partner relationship.

• Own the franchise manuals, brand standards and operating templates, across brands and markets.

• Own quality-assurance oversight — audits, corrective actions, standards enforcement.

• Own franchisee performance data across the portfolio — sales, royalties, KPIs.

• Deliver monthly and quarterly performance reporting directly to the Managing partner and Brand owners.

• Own the design and delivery of the franchisee and staff training programme.

• Lead pre-opening and opening execution, coordinating Operations and onboarding across borders.

About you

• 5+ years in partner or franchise management, F&B multi-unit operations, or channel management; Hospitality/F&B experience mandatory

• Fluent English spoken and written, to a professional standard, and conversational Thai

• Proven Multi-brand Track Record — Real, demonstrated experience managing partner or franchise relationships of F&B/Hospitality businesses across multiple countries and multiple units

• Strong Operational experience – BOH/FOH ability to conduct operational audits, overlook training and understand the flow of a restaurant business

• Outgoing & Confident — Extroverted personality — energized by building relationships in a fast-moving, entrepreneurial, owner-led organization.

• Strong External Presence — Credible representing the brand directly to franchise partners

• Ready to Travel — Willing and able to travel internationally at short notice, across the markets we operate and expand into.

• Chinese language fluency, and additional languages relevant to target expansion markets (nice to have)

• Existing network or experience in Southeast Asia, the Middle East, or other expansion geographies (nice to have)

About us

Exquisine Global is the group behind Mango Tree and Coca — two of Thailand's best-known restaurant brands, now operating and expanding through franchise partners across international markets. As the franchise system grows into new countries, we need someone who can support that growth directly, personally, and with real authority.

InterContinental Hotels Group

Job Description

The Position is based in Greater China.

Discover a career as unique and extraordinary as you are with General Manager opportunities across Greater China.

Join us

If you are ambitious and inspired by the world of IHG, a visionary ready to push boundaries, passionate about teamwork and a sense of community, this is time to become a part of IHG Hotels & Resorts. We're searching for the best of the best General Manager candidates that specialise in turning our guests' dreams into reality. Leaders capable of inspiring colleagues around them to realise their own ambitions.

Join us as a General Manager at one of our world class hotels and a collection of exceptional brands.

Join us as a General Manager at one brilliant future, where our growth matches your ambition, push your boundaries, astound your guests, share your passion, show your individuality, bring your flair, be your unique self, shape your future and find your home.

Join us as General Manager with IHG Hotels & Resorts to lead a new era.

Your day to day

As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership.

What we need from you

A successful career history that includes experience as a General Manager of international brands.

A strong and inspirational people leader, you will have demonstrable experience of creative and resourceful ways of building your team and ensuring that they perform at the highest of levels.

Developing strong and effective owner relationships will be second nature to you. You will have several examples of successful relationships that demonstrate your ability to adapt culturally and sensitively to your surroundings.

With tangible examples your high drive for results and commercial acumen will have already achieved significant return in the market.

The Erawan Group Public Company Limited

ERW is Thailand's leading hotel investment company with diversified hotel portfolio from luxury to midscale, economy and budget segment across Thailand's key destinations and ASEAN.

Job Description

🟥 CV/ Resume +

⭐ New Gen

✅ Mentor/ Coach/ On-the-Job

🙂 Asset Management : https://www.theerawan.com/en/leadership/management-committee/463/ms-ploi-aranyakanond

✔️ Job Description

• Participate in leading overall strategy and operations to ensure the hotel achieves business goals including revenue, occupancy, cost control and profitability.

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.

• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).

• Monitor hotels' revenue and profitability to provide constructive feedback.

• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.

• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.

• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.

• Contribute to the development and implementation of asset improvement policies to enhance value and returns.

• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.

• Prepare monthly report about hotels issues and projects updates.

• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.

• Support management in analyzing data and preparing presentations as requested.

• Support special projects and perform other duties & ad hoc tasks as assigned.

✔️ Qualification

• Bachelor’s Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.

• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.

• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.

• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5)

• Having experience in a listed company or large corporation will be an advantage.

• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.

• Excellent in project management and business presentation skills in Thai & English.

• Analytical skills to interpret data, identify trends, and make data-driven decisions.

• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.

• Able to travel up-country occasionally and must be able to drive and possess a valid driver’s license.

• Ability to work on weekends (in case of emergencies) and irregular hours when required.

Destination Hospitality Management

Job Description

About the role

The Commercial Director is responsible for developing and executing the commercial strategy across a portfolio of hotels in Hua Hin, Pattaya, and Koh Chang, with the position based in Bangkok. The role will lead the combined Sales, Revenue, Distribution, Marketing, and Commercial Strategy functions to maximize room revenue, occupancy, market share, profitability, and overall hotel performance. The Commercial Director will work closely with General Managers and property leadership teams to identify business opportunities, strengthen market positioning, develop key accounts, and ensure each property achieves its commercial targets.

Key responsibilities

• Develop and implement the overall commercial strategy for the assigned hotel portfolio, setting annual revenue, occupancy, ADR, RevPAR, and market-share objectives

• Develop individual commercial strategies based on the positioning and market of each property

• Identify new markets, business segments, and revenue opportunities, and monitor market trends, competitor activity, and demand patterns

• Lead the development of corporate, leisure, wholesale, MICE, group, and other key market segments

• Build and maintain relationships with key accounts, travel agencies, DMCs, tour operators, wholesalers, and corporate partners

• Work closely with Revenue teams to maximize ADR, RevPAR, occupancy, and total revenue through pricing, forecasting, demand, restrictions, promotions, and inventory strategies

• Optimize hotel distribution across OTAs, direct channels, wholesale, GDS, travel agencies, DMCs, and corporate channels

• Work closely with Marketing to ensure commercial campaigns support revenue objectives and develop market-specific campaigns

• Provide commercial leadership to property-level Sales and Revenue teams, establish clear KPIs, conduct regular commercial reviews, and coach commercial leaders

• Monitor and manage occupancy, ADR, RevPAR, total hotel revenue, GOP/profitability, market share, room nights, direct booking contribution, distribution costs, sales production, MICE/group revenue, and corporate revenue

About you

• Minimum 8–10 years of hotel commercial experience

• Previous experience as Commercial Director, Director of Sales & Marketing, Director of Commercial, Cluster DOSM, or equivalent

• Strong hotel experience across Sales, Revenue, Distribution, and Marketing

• Experience managing multiple hotels or a cluster is strongly preferred

• Strong understanding of Thailand's hotel and tourism market

• Proven experience developing corporate, leisure, wholesale, MICE, and international markets

• Strong commercial and financial understanding

• Strong leadership and stakeholder-management skills

• Excellent English communication skills

• Willingness to travel regularly between properties

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Qualifications

•Bachelor's degree in Hospitality Management, Business Administration, or a related field.

•Minimum 10 years of hotel industry experience, with at least 3 years in a senior leadership role (General Manager, Hotel Manager, or Resident Manager).

•Proven pre-opening hotel experience, including project planning, recruitment, operational setup, and hotel launch.

•Strong leadership, financial management, revenue generation, and stakeholder management skills.

•Experience working with hotel owners, developers, and international hotel brands is preferred.

•Excellent communication skills in English, both written and spoken.

Key Responsibilities

•Lead all pre-opening activities and ensure hotel readiness for opening.

•Manage pre-opening budget, timeline, and project milestones.

•Recruit, train, and build the hotel leadership and opening team.

•Establish SOPs and ensure compliance with brand standards.

•Coordinate with owners, consultants, contractors, and key stakeholders.

•Drive sales, marketing, and revenue generation strategies.

•Ensure all licenses, permits, and operational requirements are secured.

•Oversee hotel opening and achieve business, guest satisfaction, and financial targets.

Private Advertiser

Job Description

About the role

Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance. Develop and implement effective business strategies to maximize revenue and occupancy rates. Monitor financial performance, manage budgets, and prepare financial reports. Ensure outstanding guest service and address any guest concerns effectively. Lead, train, and develop hotel staff to enhance their skills and ensure high performance. Maintain compliance with all hotel policies, procedures, and industry regulations. Collaborate with marketing and sales teams to promote the hotel and attract new business. Foster relationships with local businesses, community leaders, and industry partners.

Key responsibilities

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance

• Develop and implement effective business strategies to maximize revenue and occupancy rates

• Monitor financial performance, manage budgets, and prepare financial reports

• Ensure outstanding guest service and address any guest concerns effectively

• Lead, train, and develop hotel staff to enhance their skills and ensure high performance

• Maintain compliance with all hotel policies, procedures, and industry regulations

• Collaborate with marketing and sales teams to promote the hotel and attract new business

• Foster relationships with local businesses, community leaders, and industry partners

• Achieve the hotel's revenue and profit targets as set by the company

• Maintain and increase the occupancy rate in line with targets

About you

• Bachelor's degree in Hospitality Management, Business Administration, or a related field

• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred)

• Strong knowledge of hotel operations and revenue management principles

• Exceptional leadership, communication, and customer service skills

• Proficient in hotel management software and Microsoft Office Suite

• Ability to make strategic decisions and solve problems efficiently

MRIT

For over fifty years, we have been a world leader in the field of executive search, and have provided high-caliber candidates to literally thousands of companies. We have International

Job Description

General Manager – 4-Star Hotel | Chiang Mai  (150-200K)

We are seeking an experienced and entrepreneurial General Manager to lead a 200-key, 4-star hotel under an international brand and HMA structure.

Key responsibilities

• Lead overall hotel operations, Rooms, F&B, and guest experience.

• Drive revenue growth through pricing, OTAs, corporate, MICE and partnerships.

• Manage full P&L, budgeting, forecasting, GOP/EBITDA and cost control.

• Ensure safety, compliance, brand standards and property maintenance.

• Improve guest satisfaction, online reputation and service recovery.

• Build strong relationships with hotel owners and brand management.

• Lead, develop and motivate high-performing teams.

About you

• Bachelor's degree in hospitality, Business or related fields.

• > 5+ years' experience as a GM in a 4- or 5-star hotel.

• Proven full P&L experience in a branded hotel under HMA/franchise.

• Strong Rooms & F&B operational background preferred.

• Strong commercial, financial and leadership skills.

• Excellent English communication and analytical skills.

• Proficiency in PMS, RMS and hotel reporting systems.

What We Offer
Competitive executive package with performance incentives, full P&L responsibility, international brand exposure and career growth opportunities.

To apply this position, submit detailed resume directly to: Morakot.K {at} mriww . c0 . th

For more information, please contact: Morakot at O92 ••• •288

Private Advertiser

Job Description

About the Role

Are you a hospitality professional with an eye for detail, exceptional leadership skills, and a true "host mindset"? We are seeking a Workplace & Hospitality Manager to oversee our modern corporate office operations, lead our facility and housekeeping teams, and deliver premier hosting experiences for our executives and VIP guests.

If you have a strong background in Hotel Operations, Fine Dining / High-End Restaurant Management, Luxury Property Management, or Corporate Hospitality, and excel in both front-of-house service and back-of-house facility operations—this role is designed for you!

Key Responsibilities

VIP Guest Relations & Fine Dining Hospitality:

• Plan, organize, and manage executive receptions, VIP guest visits, and evening hosting events.

• Oversee food and beverage service standards, including table presentation, and guest hospitality setup.

• Supervise, brief, and coordinate waitstaff and temporary servers to ensure high-end hospitality standards.

Housekeeping Leadership & Facility Management:

• Serve as the Housekeeping Team Lead: create schedules, assign duties, monitor performance, and maintain flawless cleanliness across office, reception, and common areas.

• Review, verify, and summarize Overtime (OT) records and attendance logs for housekeeping staff for managerial approval.

• Manage office facilities, building operations, utilities, safety compliance, and hygiene standards.

• Coordinate with external contractors, architects, and engineers for facility repairs, building maintenance, and office renovation projects.

Executive & Event Support:

• Provide administrative support to executives, including schedule coordination, travel arrangements, guest hospitality, and task tracking.

• Plan, budget, and execute internal company events, annual parties, team-building activities, birthday celebrations, and CSR initiatives.

Office Administration & Budgeting:

• Manage office operating expenses within assigned budgets, oversee procurement, and handle inventory for office supplies, refreshments, and wines.

• Maintain document filing systems, company records, asset tracking, and strict confidentiality of sensitive corporate information.

• Act as the primary coordinator across departments, external vendors, and service providers to ensure smooth daily operations.

Qualifications & Requirements

• Experience: 3–5 years of experience in Hotel Operations (Front Office / Housekeeping Supervisor), Fine Dining / Luxury Restaurant Management, Luxury Property Management (Building Manager / Concierge), or Workplace Management.

• Hospitality & F&B Expertise: Solid knowledge of dining service standards, guest etiquette. Possess an active "ownership" and "host mindset" with strong attention to detail.

• Leadership & People Management: Proven experience in supervising housekeeping teams, waitstaff, and external vendors. Ability to manage work shifts, OT calculations, and performance tracking.

• Time Flexibility: Ability to work flexible hours and overtime (OT) during evening events or VIP hosting sessions when required.

• Core Competencies: Excellent leadership, negotiation, problem-solving, budget control, and vendor management skills.

• Language & Tech Skills: Good command of spoken and written English. Proficiency in Microsoft Office / Google Workspace and digital workplace tools.

• Education: Bachelor’s degree in Hotel Management, Business Administration, Operations, or related fields.

***Location near BTS Phrom Phong

O M L LTD.

Job Description

Content Creator / Writer & Couple Manager (Thailand)

Love Note — Hiring Now

About Us

Hi there, we’re Love Note.

We started in Media & Contents and have since grown into a fast-scaling startup operating

across multiple business lines:

● Dating App

● Global Matchmaking

● Offline Dating Events

● Media & Contents around global dating programs

Our theme is: love between Asian men and women that crosses borders, cultures, and

languages. If that’s something you want to build your career and ambitions around, we want

to hear from you.

We are not a formal & boring company. There is no big boss talking down to you. Everyone

is on the same level. We want to build a fun, open, global team.

You will grow. The company will grow. We want you to get what you want out of it.

Position:

● Content Creator / Writer & Couple Manager

Terms & Conditions

● Contract: 3-month contract, converting to full-time

● Hours: Mon–Fri, 9:00 AM – 6:00 PM (overtime pay provided for weekend work)

● Salary: From THB 30,000/month (renegotiated on conversion to full-time) +

performance-based incentives

● Location: @ our Home office in maiyarap soi

Requirements

● You know what is popular online right now, and you can make good content yourself

● You like people from other countries. You are open about culture, language, and

about how men and women fall in love

● You can travel to other countries with no problem (you have a passport and nothing

stops you from leaving)

*****Korean working culture. Speaking Korean is a must.

https://lovenoteinternational.com

Destination Hospitality Management

Job Description

Position Summary

At Radisson RED, we redefine hospitality through bold design, vibrant social spaces, and memorable guest experiences. The Executive Assistant Manager (EAM) plays a pivotal leadership role in supporting the General Manager in the overall management of the hotel, ensuring operational excellence, commercial success, and an engaging workplace culture.

The EAM provides strategic oversight of hotel operations, drives guest satisfaction, develops high-performing teams, and ensures the hotel consistently delivers the Radisson RED brand promise while achieving financial and operational objectives.

Key Responsibilities

Executive Leadership

• Assist the General Manager in the overall leadership and day-to-day management of the hotel.

• Act as the General Manager in their absence, ensuring uninterrupted hotel operations.

• Lead and coordinate all operational departments to achieve business objectives.

• Drive a culture of accountability, collaboration, innovation, and service excellence.

Hotel Operations

• Oversee Front Office, Housekeeping, Food & Beverage, Culinary, Engineering, Security, Spa/Recreation (where applicable), and Guest Services.

• Ensure compliance with Radisson Hotel Group brand standards, SOPs, and quality assurance programs.

• Conduct regular operational reviews and implement continuous improvement initiatives.

• Monitor departmental performance and support leaders in achieving operational goals.

Guest Experience

• Champion the Radisson RED guest journey by creating memorable and personalized experiences.

• Monitor guest satisfaction scores, online reputation, and service recovery performance.

• Resolve complex guest issues with professionalism and urgency.

• Promote innovation in service delivery to enhance guest loyalty.

Commercial & Financial Performance

• Support the achievement of budgeted revenue, GOP, and profitability targets.

• Collaborate with Revenue Management, Sales & Marketing, and Finance to optimize commercial performance.

• Analyze operational and financial reports to identify opportunities for improvement.

• Drive cost control initiatives while maintaining exceptional service standards.

People Leadership

• Coach, mentor, and develop department heads and leadership teams.

• Foster an engaging, inclusive, and high-performing workplace culture.

• Support recruitment, succession planning, and leadership development initiatives.

• Conduct regular performance reviews and promote continuous learning.

Compliance & Risk Management

• Ensure compliance with company policies, local legislation, health & safety regulations, and brand standards.

• Oversee emergency preparedness, security, and risk management procedures.

• Maintain high standards of cleanliness, maintenance, and operational safety throughout the property.

Strategic Initiatives

• Support hotel openings, renovations, and special projects.

• Participate in annual budgeting, forecasting, and business planning.

• Drive sustainability initiatives and operational efficiencies.

• Build strong relationships with owners, business partners, and local stakeholders.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related discipline.

• Minimum 8–10 years of progressive hotel leadership experience.

• At least 3–5 years as an Executive Assistant Manager, Hotel Manager, Director of Operations, or similar senior leadership position.

• Previous experience with an international hotel brand is highly preferred.

• Strong understanding of hotel financials, revenue management, and operational excellence.

Skills & Competencies

• Executive leadership and strategic thinking

• Multi-department hotel operations management

• Financial and commercial acumen

• Guest experience leadership

• Team development and coaching

• Strong decision-making and problem-solving abilities

• Excellent communication and stakeholder management

• Change management and organizational leadership

• Proficiency in hotel PMS and operational systems

Key Performance Indicators (KPIs)

• Guest Satisfaction Index (GSI) and online reputation

• RevPAR, ADR, Occupancy, and GOP achievement

• Food & Beverage performance

• Labor productivity and cost management

• Brand audit compliance

• Employee engagement and retention

• Departmental operational performance

• Achievement of hotel financial objectives

Why Join Radisson RED?

At Radisson RED, we challenge traditional hospitality by creating bold, energetic, and social experiences for our guests. As an Executive Assistant Manager, you will play a key role in shaping hotel performance, inspiring teams, and delivering innovative guest experiences while growing your leadership career with one of the world's leading international hotel brands.

Destination Hospitality Management

Job Description

Position Summary

At Radisson RED, we believe hotels are more than places to stay—they're vibrant social spaces where style, creativity, and exceptional hospitality come together. As the Director of Operations, you will lead the day-to-day operations of the hotel, ensuring every guest enjoys a seamless and memorable experience while driving operational excellence, profitability, and team engagement.

Working closely with the General Manager, you will oversee all operational departments, champion the Radisson RED brand philosophy, and foster an innovative, high-energy culture that delivers outstanding service and commercial results.

Key Responsibilities

Operational Leadership

• Provide strategic leadership across all hotel operating departments, including Front Office, Housekeeping, Food & Beverage, Culinary, Engineering, Security, Spa/Recreation (where applicable), and Guest Services.

• Ensure consistent delivery of Radisson RED brand standards and operational excellence.

• Drive operational efficiency while maintaining exceptional guest satisfaction.

• Lead daily operations meetings and coordinate cross-functional collaboration.

• Ensure all departments operate in compliance with company policies, safety regulations, and local legislation.

Guest Experience

• Champion the Radisson RED guest journey by delivering personalized, engaging, and memorable experiences.

• Monitor guest feedback, online reputation, and guest satisfaction scores, implementing improvement plans where necessary.

• Resolve complex guest concerns promptly while empowering teams to exceed guest expectations.

• Promote a culture of service innovation and continuous improvement.

Commercial Performance

• Support the General Manager in achieving revenue, profitability, and GOP targets.

• Collaborate with the Revenue, Sales, and Marketing teams to optimize occupancy, ADR, RevPAR, and ancillary revenues.

• Identify opportunities to improve operational productivity and cost efficiency without compromising service quality.

• Monitor departmental financial performance and implement corrective actions when required.

Team Leadership

• Lead, coach, and develop department heads and operational managers.

• Foster a collaborative, inclusive, and high-performing workplace culture aligned with Radisson RED values.

• Support recruitment, succession planning, performance management, and employee engagement initiatives.

• Promote continuous learning through coaching and on-the-job development.

Quality, Safety & Compliance

• Ensure compliance with Radisson Hotel Group operating standards and quality assurance programs.

• Maintain high standards of cleanliness, safety, security, and maintenance throughout the property.

• Oversee health, safety, fire, and emergency preparedness procedures.

• Ensure compliance with food safety, hygiene, and local regulatory requirements.

Strategic Planning

• Support annual budgeting, forecasting, and business planning processes.

• Analyze operational KPIs and implement action plans to improve performance.

• Participate in hotel projects, renovations, and operational initiatives.

• Act as the General Manager in their absence when required.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

• Minimum 8–10 years of progressive hotel operations experience, including at least 3 years in a senior leadership role such as Director of Operations, Executive Assistant Manager, or Hotel Manager.

• Previous experience with an international hotel brand is highly preferred.

• Experience managing multiple operational departments within a full-service hotel.

• Strong understanding of hotel financials, budgeting, and revenue management.

Skills & Competencies

• Strategic operational leadership

• Guest experience management

• Financial and commercial acumen

• Team leadership and talent development

• Problem-solving and decision-making

• Change management and continuous improvement

• Strong communication and interpersonal skills

• Knowledge of hotel PMS, POS, and operational systems

• Ability to thrive in a fast-paced, lifestyle hospitality environment

Why Join Radisson RED?

At Radisson RED, we challenge convention and create hotels that are bold, social, and inspiring. You'll have the opportunity to lead a dynamic team, shape memorable guest experiences, and contribute to one of the world's most innovative lifestyle hotel brands while building your career with Radisson Hotel Group.

Peri

Job Description

The Hotel Asset Manager is responsible for maximizing financial performance, operational efficiency, and long-term asset value across Sansiri’s hospitality portfolio, with direct oversight of The Peri Hotel Hua Hin and The Peri Hotel Khao Yai.

This role bridges on-site operational execution with high-level corporate. The position oversees property management teams, driving rigorous financial governance, revenue optimization, capital planning (CAPEX), and operational compliance.

Hilton Hotel

Job Description

The Property 

The Conrad Bangkok Sukhumvit Queen's Park features 310 guestrooms and suites, featuring spacious layouts, floor-to-ceiling glazing and bespoke interiors with contemporary Thai influences. 

The hotel is located along Sukhumvit Road, directly adjacent to the Emsphere complex within Bangkok's EM District. Positioned within one of the city's most vibrant and internationally recognized corridors, the hotel blends the refined luxury of the Conrad brand with the dynamic energy of Sukhumvit, reinforcing its status as a premier urban destination. 

The property includes the signature conrad spa, fitness center and outdoor swimming pool, complemented by seven F&B outlets ranging from signature dining venues to a lobby lounge and a destination rooftop bar offering panoramic skyline views.

What You Bring to Conrad Hotels & Resorts

• Proven Luxury Director of Operations or Hotel Manager in key APAC city destinations, Bangkok market experience highly preferred 

• Proven pre-opening experience 

• Successful track record of driving commercial returns, and guest engagement metrics

• Strong financial acumen and experience in budgeting and forecasting 

• Outstanding communication, negotiation skills and stakeholder management expertise

• Leadership expertise and development, including exceptional levels of team member engagement 

• A proven track record of forming and leveraging business relationships with other luxury brands 

• Demonstrated ability to translate brand into experiences for guests and team members alike

About Conrad Hotels & Resorts 

Established in 1982 and inspired by our founder, Conrad Hotels & Resorts creates a seamless connection between bold design, impactful experiences, and curated contemporary art to inspire the conscientious luxury traveler. With 49 properties in 24 countries, Conrad is redefining modern luxury for those who seek meaning and sophistication in every journey.

Conrad empowers purposeful travelers to discover destinations and make a positive impact. Our hotels are immersive spaces where bold architecture meets intuitive service, and where every detail is designed to spark curiosity and connection. We believe luxury should be transformative, enabling guests to engage deeply with local culture while enjoying world-class amenities and contemporary elegance.

Anchored by three brand pillars – Bold Design, Purposeful Service Passionately Delivered, and Experiences with Impact – Conrad invites guests to explore beyond the expected. As General Manager, you will champion these principles, leading with vision and ensuring every stay reflects the distinctive spirit of Conrad.

Learn more about Conrad Hotels & Resorts at stories.hilton.com/conradhotels.

About Hilton  

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.  

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

The Role

As Hotel Manager of Conrad Bangkok Sukhumvit Queen's Park, you will uphold our brand pillars: Bold Design, Purposeful Service Passionately Delivered and Experiences with Impact. You will lead a team of executives, inspiring a culture of excellence, financial stewardship, and a guest experience that embodies our brand’s promise.

You provide operational oversight across daily hotel operations for a seameless guest experience and drive process improvements to enhance efficiency and reduce costs. 

Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant across all guest interactions. 

Financially astute, you manage budgets with precision and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation.  

Above all, you are a visionary leader, leading all operational departments to ensure alignment with hotel goals

You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - the company recognized as the World’s Best Workplace by Great Place to Work and Fortune. Through your leadership, Conrad becomes not just a place to work, but a place to belong. 

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As the Director of Operations, you work closely with the General Manager to oversee all operational departments, including front office, housekeeping, food and beverage, and other key departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. As a Director of Operations, you don’t just oversee all aspects of hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• A degree in hospitality management, business administration, or a related field is preferred.
• Proven leadership in senior hotel operations, preferably within luxury hospitality.
• Deep knowledge of hotel functions—front office, housekeeping, F&B, and engineering.
• Strong ability to lead, engage, and develop high-performing teams.
• Skilled in budgeting, forecasting, cost control, and financial analysis.
• Familiar with hotel PMS and operational software.
• Excellent interpersonal skills with a cross-functional, guest-centric approach.
• Understanding of safety, regulatory standards, and risk management protocols.
• Willingness to work varied hours, including nights, weekends, and holidays.
• Fluent in English; additional languages are an asset.

Here’s what you’ll do during a typical day:

• Leadership & Strategic Direction:  Lead operational departments to ensure alignment with hotel goals. Partner with the General Manager to develop and execute performance-driven strategies.
• Operational Oversight:  Manage daily hotel operations for seamless guest experiences. Drive process improvements to enhance efficiency and reduce costs.
• Guest Experience:  Ensure service excellence across all guest interactions. Monitor feedback and implement initiatives to elevate satisfaction.
• Financial Management:  Oversee departmental budgets and cost control. Analyze financial reports to improve profitability without compromising quality.
• Team Development:  Motivate and develop department heads and teams. Promote continuous learning and a high-performance culture.
• Cross-Functional Collaboration:  Coordinate with all departments for smooth operations. Align with sales, marketing, and revenue teams to support business goals.
• Compliance & Risk:  Ensure adherence to health, safety, and regulatory standards. Manage risk through policy enforcement and emergency protocols.
• Reporting & Analytics:  Deliver regular performance reports and leadership insights. Track KPIs to guide data-driven decisions.

Hilton Hotel

Job Description

Welcome to Andamanda Voyage Phuket, Curio Collection by Hilton 

Andamanda Voyage Phuket, Curio Collection by Hilton is a 246 key upper upscale resort located within the Andamanda Waterpark complex in Kathu District Phuket, which is a major leisure destination for both domestic and international travelers. The property features an all day dining restaurant, a lobby lounge, an outdoor pool with pool bar and a kids corner. 

What You Bring to Curio Collection by Hilton

The Essentials

• Prior experience as a resort lifestyle General Manager 
• Recent operational leadership experience in South-East Asia, ideally Thailand market 
• Prior experience in pre-opening or conversion 
• Proven ability to apply refined aesthetic judgement and brand sensibility to curate distinctive guest experiences across all touchpoints
• Demonstrated success in driving commercial performance and guest engagement metrics
• Strong financial acumen and experience in budgeting and forecasting 
• Exceptional communication, negotiation, and stakeholder management skills
• Expertise in leadership development, with a track record of achieving outstanding team member engagement

Hilton Hotels & Resorts

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.  

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

As the General Manager of Andamanda Voyage Phuket, Curio Collection by Hilton, you are entrusted with leading a one-of-a-kind property with its own story, character, and sense of place. Curio hotels are defined by their individuality. This role requires a leader with refined judgment, aesthetic sensibility, and the confidence to operate without a rigid brand playbook.

Your job is to evolve and express the hotel’s unique identity – shaping an elevated guest experience that is emotionally resonant and commercially successful. From design and dining to scent, tone, and team style, you will make decisions that reflect your property’s narrative and create boutique-level moments of delight.

You will approach food and beverage not as a brand standard, but as a signature expression of the property – implementing concepts that are inspired by the hotel’s story and curated to feel refined, thoughtful, and original. You will work with local artisans, designers, and cultural voices to craft a guest journey that surprises, connects, and lingers long after checkout. 

Beyond the guest experience, you will champion commercial success. You will anticipate market trends, partner with Sales & Marketing to develop strategies that drive revenue, and ensure the property thrives both financially and reputationally. Your stewardship will balance creativity with performance – meeting KPIs while elevating the brand. 

Owner relations will be a cornerstone of your role. You will maintain open, proactive communication, sharing insights into financial performance, brand initiatives, and the overall health of the property. Your advocacy will secure resources that preserve and enhance the hotel’s distinctive identity.

Above all, your leadership will inspire a team that values personalization, emotional intelligence, and creative service delivery. You will maintain high expectations for quality, presentation, and experience execution – leading with good taste, strong instincts, and a deep understanding of elevated boutique hospitality, while living Hilton’s values as part of the #1 World’s Best Workplace.

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

Location: Koh Talu On Shore Hotel

JOB HIGHLIGHTS:

   Leader at the property with 5 key roles:

• Conduct "Perfect Operation" (Operator)

• Make Guests Happy ("Wow" Producer)

• Train&Engage Staff (Boss) 

• Conduct Initiatives (Kaizen Generator)

• Solve emergency issues (Problem solver)
  

DUTIES & RESPONSIBILITIES:

Conduct ("Perfect Operation")

• Working closely with the operation team in the HQ to maintain and follow service standards properly

• There is no case of ignoring SOPs at a property.

• Communication with HQ team is effective on time.

• Inspection score and task completion % are more than xxx.

Make Guest Happy ("Wow" Producer)

• Leading and guiding all staff to let them make guests happy and have "Wow" during the stay

• Guest feedback score is more than xxx

• S/he learns from a negative review to quickly fix an issue.

Train&Engage Staff (Boss)

• Conducting training and evaluations regularly to ensure that all team members are performing their jobs effectively

• Score for boss is more than xxx

• To nominate a "candidate" talent

Conduct Initiatives (Kaizen Generator)

• Planning and conducting Kaizen initiatives both cost-saving and revenue-increasing with a good understanding of budget concepts (revenues, costs etc.)

• Makes an impact of revenue increase with Kaizen initiatives.

• Makes an impact on cost saving with Kaizen initiatives.

Solve emergency issues (Problem solver).

• Solving problems of emergency challenges and complaints

• There are rare cases that the problem is escalated to PRM level.

• All complaints are taken care and closed properly

BENEFITS:

• 2 Days Off/week

• Service Charge 

• RM Allowance (After probation)

• Telephone Allowance 

• Meal Allowance

• Social Security 

• Medical Allowance

• Provident Fund 

• Public Holiday/Annual Leave

SPACE&TIME CUBE (THAILAND) CO., LTD.

Job Description

About the role

As an Assistant Manager (Speaking Chinese) at SPACE&TIME CUBE (THAILAND) CO., LTD. You will play a crucial role in supporting the operations and management of our hospitality business. In this full-time position based in Pathum Thani, you will leverage your expertise in the service industry and fluency in Chinese to ensure exceptional customer experiences.

What you'll be doing

• Assisting the management team in overseeing daily operations and coordinating staff schedules

• Providing exceptional customer service and addressing any inquiries or concerns from our Chinese-speaking clients

• Participating in the planning and execution of marketing and promotional activities to attract new guests

• Monitoring inventory, costs, and budgets to optimize operational efficiency

• Identifying areas for improvement and implementing innovative solutions to enhance the guest experience

• Supporting the training and development of the customer service team

• Fostering a positive and collaborative work environment

• Perform other duties as assigned by management

What we're looking for

• Fluency in both English and Mandarin Chinese, with excellent communication and interpersonal skills

• Strong problem-solving and decision-making abilities, with a customer-centric approach

• Proven track record of leading and motivating teams to deliver exceptional service

• Ability to work in a fast-paced environment and adapt to changing priorities

What we offer

• Social Security

• Overtime pay (1.5x rate)

• Double pay for working on regular holidays

• Triple pay for working on public holidays

• Attendance bonus

• Birthday allowance

• Free entry tickets after probation (4 tickets/month)
  

Apply now to start your journey with SPACE&TIME CUBE (THAILAND) CO., LTD.'!

TCC Land Commercial Co., Ltd.

Job Description

Key Roles & Responsibilities​

1. Leadership & Staff Management

•   Oversee all hotel departments (Front Office, Housekeeping, F&B, Sales, Maintenance, etc.).

•    Hire, train, and motivate department heads and staff.

•    Foster a positive work culture and ensure high employee morale.

•    Conduct performance reviews and implement staff development programs.

2. Financial Management & Revenue Growth

•    Manage the hotel’s P&L (Profit & Loss), budgets, and financial performance.

•    Optimize RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and occupancy.

•    Control operational costs (labor, supplies, utilities) without compromising service quality.

•    Work with the sales and marketing team to drive revenue through promotions, events, and partnerships.

3. Guest Experience & Service Excellence

•    Ensure high guest satisfaction by maintaining service standards and addressing complaints.

•    Monitor online reviews (TripAdvisor, Google, OTA feedback) and implement improvements.

•    Develop loyalty programs and personalized guest experiences.

•    Conduct regular quality inspections (rooms, F&B, facilities).

4. Operations & Efficiency

•    Oversee daily operations to ensure smooth functioning across all departments.

•    Implement Standard Operating Procedures (SOPs) and brand compliance (if part of a chain).

•    Ensure maintenance, cleanliness, and safety standards are met.

•    Manage inventory (food & beverage, linens, amenities) and vendor relationships.

5. Sales, Marketing & Business Development

•   Work with the sales team to attract corporate clients, MICE (Meetings, Incentives, Conventions, Exhibitions), and leisure travelers.

•   Develop pricing strategies and promotional campaigns.

•   Build relationships with local businesses, travel agencies, and online travel agencies (OTAs).

6. Compliance & Risk Management

•    Ensure compliance with health, safety, labor, and licensing regulations.

•    Handle emergencies (security threats, natural disasters, guest incidents).

•    Oversee data security.

7. Property Maintenance & Upkeep

•    Ensure the hotel’s facilities (rooms, lobby, restaurants, pools, etc.) are well-maintained.

•    Oversee renovations, upgrades, and preventive maintenance programs.

8. Technology & Innovation

•    Implement and optimize Property Management Systems (PMS), POS systems, and booking engines.

•    Explore automation (self-check-in, chatbots, AI-driven guest services).

9. Crisis & Risk Management

•    Handle emergencies (e.g., natural disasters, security threats, or guest incidents).

•    Ensure compliance with legal and regulatory requirements.

10. Reporting, Community & Stakeholder Relations

•    Represent the hotel in local business and tourism organizations.

•    Report to corporate management or hotel owners on performance metrics.

•    Liaise with stakeholders (investors, franchisors, government authorities).

Skills & Qualifications

1.    Experience: 5-10 years in hotel management (previous roles like Front Office Manager, F&B Manager, or Operations Manager), Pre-Opening and Spa background.

2.    Leadership: Strong decision-making, problem-solving, and team-building skills.

3.    Financial Acumen: Budgeting, forecasting, and revenue management expertise.

4.    Customer Service: Passion for delivering exceptional guest experiences.

5.    Adaptability: Ability to handle crises and changing market trends.

6.   Native Thai speaker

Benefits

• Monthly Service Charge

• Group Insurance

• Provident Fund

• Bonus based on performance

• Staff Meal

The Imperial Hotels & Resorts

Imperial Hotels & Resorts is a hospitality group with 15 hotels across Thailand, offering four distinct brands: The Wellness Collection Hotels, The Imperial Hotels & Resorts, TARA, and imm Hotel. Each brand is designed to serve different travel needs-from wellness retreats and leisure stays to business and city travel.

Strategically located nationwide, our hotels cater to every purpose of travel, unified by warm, attentive Thai hospitality that ensures comfort, convenience, and meaningful guest experiences.

We Are Growing: Join Our Pre-Opening Teams!

Are you a visionary leader with a passion for hospitality?

We are thrilled to announce the up upcoming opening of new properties in Thailand's most sought-after destinations: Chiang-Mai

We are looking for dynamic, resilient, and creative professionals to form our core pre-opening leadership team.

Any interesting candidates, please send your updated CV to ••••@tcc-private.com.

 "Only shortlisted candidates will be contacted"

https://www.imperialhotels.com

Similar Co., Ltd.

Job Description

Central Group (Centara Hotels & Resorts)

Job Description

Position Summary

The General Manager is responsible for overseeing the overall operations of the hotel, ensuring smooth day-to-day management while driving guest satisfaction, financial performance, and team engagement. This role leads all hotel departments, maintains operational standards, manages costs, and works closely with the ownership team to achieve business objectives.

Key Responsibilities

Hotel Operations

• Oversee the daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Security, and Sales.

• Ensure efficient operations and high service standards across the property.

• Monitor guest satisfaction and address guest concerns in a timely and professional manner.

• Maintain hotel facilities and ensure compliance with safety, hygiene, and operational standards.

• Financial Management

• Manage the hotel's annual budget and operating expenses.

• Monitor revenue, costs, and profitability to achieve financial targets.

• Review daily, weekly, and monthly operational and financial reports.

• Identify opportunities to improve operational efficiency and increase revenue.

• Commercial & Revenue

• Work with the Sales and Revenue teams to maximize occupancy and room revenue.

• Develop and implement sales and marketing initiatives to drive business.

• Monitor market trends, competitor performance, and pricing strategies.

• Support partnerships with travel agents, online travel agencies (OTAs), and corporate clients.

• People Management

• Lead, coach, and develop department heads and hotel employees.

• Build a positive working culture that promotes teamwork and accountability.

• Oversee recruitment, performance management, and employee development.

• Ensure compliance with company policies and labor regulations.

• Guest Experience

• Maintain high guest satisfaction scores and online reputation.

• Respond to guest feedback and implement service improvements.

• Ensure consistent delivery of the hotel's service standards.

Qualifications

• Bachelor's degree in Hospitality Management or a related field.

• At least 8–10 years of experience in hotel operations, with a minimum of 3 years in a Hotel Manager or General Manager role.

• Good leadership, communication, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Good command of English.

InterContinental Hotels Group

Job Description

The position is based in Greater China.

At IHG Hotels & Resorts, we are defining a new era of luxury and lifestyle hospitality.

Discover a career as unique and extraordinary as you are with General Manager opportunities across our exciting luxury and lifestyle brands in Greater China.

About our Luxury and Lifestyle Brands

Six Senses

Six Senses has a distinct proposition with a strong heritage, and provides an instant entry to some of the world’s most sought-after locations including important urban markets. Our competitive edge goes back to our locations, our design, our people, and our committed platforms of sustainability and wellness. We deliver on the promise of our name and reawaken the senses of guests with wellness offerings and experiences that are out of the ordinary. Each Six Senses property commits to guest rejuvenation and reconnection, with an expert focus on wellness and sustainability and creating place where people can reconnect, in harmony with the local environment.

Regent

Regent Hotels and Resorts is the epitome of modern upper luxury. We set out to reimagine hospitality experiences through innovation and design thanks to a deep understanding of today's most refined travellers. Our vision is to craft unparalleled Regent destinations in key gateway cities and resort destinations around the world in partnership with visionary colleagues, architects, designers, artisans and artists. Each meticulously designed space becomes a stage on which to enable uplifting experiences thanks to serene touches, thoughtful contrast and imaginative extravagances.

InterContinental® Hotels & Resorts

InterContinental Hotels & Resorts invites guests into a world of fascination, where extraordinary experiences unfold and create some of the most meaningful moments in life.

Vignette Collection

Vignette Collection is a family of one-of-a-kind luxury hotels, where every stay tells a story worth remembering. Proudly independent, each hotel expresses its own character through distinctive experiences, memorable rituals and a commitment to A Means For Good—creating distinctly enriching journeys that connect guests with people, place and purpose.

Kimpton Hotels & Restaurants

Kimpton Hotels & Restaurants redefines lifestyle luxury by putting people at the heart of every experience. Our design-led hotels inspire individuality, spark genuine human connections and celebrate the spirit of every destination. From locally loved restaurants and vibrant social spaces to ridiculously personal service and thoughtfully unexpected moments, every stay is crafted to feel effortless, welcoming and unmistakably Kimpton.

Join us

If you are ambitious and inspired by the world of luxury, a visionary ready to push boundaries, passionate about teamwork and a sense of community, this is time to become a part of IHG Hotels & Resorts. We're searching for the best of the best General Manager candidates that specialise in turning our guests' dreams into reality. Leaders capable of inspiring colleagues around them to realise their own ambitions. Visionaries ready to push boundaries to redefine Luxury and Lifestyle travel at an industry level.

Join us as a General Manager at one of our world class hotels and a collection of exceptional brands.

Join us as a General Manager at one brilliant future, where our growth matches your ambition, push your boundaries, astound your guests, share your passion, show your individuality, bring your flair, be your unique self, shape your future and find your home.

Join a team defining tomorrow’s vision of luxury and lifestyle hospitality

Join us as General Manager with IHG Hotels & Resorts to lead a new era of luxury and lifestyle hospitality.

Your day to day

To create an intimate experience requires a General Manager with extensive international luxury & lifestyle experience. You will know what it takes to create a balanced, focused and individual approach to your guests, that helps them escape the everyday by taking a multi-sensory journey throughout their stay.

You may currently be General Manager in a luxury brand that is already defined and delivering to your vast array of guests requiring that special something with ideas to enhance, increase or differentiate your service.

What we need from you

A successful career history that includes experience as a General Manager of international luxury brands.

A strong and inspirational people leader, you will have demonstrable experience of creative and resourceful ways of building your team and ensuring that they perform at the highest of levels.

Developing strong and effective owner relationships will be second nature to you. You will have several examples of successful relationships that demonstrate your ability to adapt culturally and sensitively to your surroundings.

With tangible examples your high drive for results and commercial acumen will have already achieved significant return in the luxury space.

Destination Hospitality Management

Job Description

Overview
Lead a high-energy, experience-driven hostel operation. You’ll own the full guest journey, drive revenue through events and bar operations, and build a culture that thrives in fast-paced, social environments.

Locations: Chiang Mai, Bangkok, Phuket, Krabi, Phi Phi Island, Koh Phanan and Koh Tao

Key Responsibilities

• Oversee all departments: Barception (bar + reception), housekeeping, and kitchen

• Design and execute high-impact events, parties, and activations that drive occupancy and revenue

• Manage daily operations, staffing, scheduling, and performance across teams

• Own P&L: control costs, maximize bar/event revenue, and hit financial targets

• Build and maintain a strong guest experience culture with high review scores

• Ensure compliance with safety, hygiene, and licensing standards

• Develop partnerships (DJs, promoters, tour operators) to enhance the hostel vibe

Requirements

• Proven experience in hostel, bar, or hospitality management

• Strong background in events management and creating social experiences

• Thrives in fast-paced, high-volume environments

• Hands-on leader with strong operational and people management skills

• Commercial mindset with experience managing budgets and revenue streams

Success Profile
Energetic operator who can run the business end-to-end while creating a vibrant, social atmosphere that keeps guests engaged and returning.

Le Méridien Phuket Mai Khao Beach Resort

Job Description

Destination Hospitality Management

Job Description

Role Overview

The Resort Manager is the second-in-command to the Hostel General Manager, responsible for overseeing the day-to-day operations of the property while ensuring exceptional guest experiences, operational efficiency, and team performance. This hands-on leadership role manages Barception, Housekeeping, Kitchen, and Events, and assumes full responsibility for the property in the General Manager's absence.

Locations: Chiang Mai, Bangkok, Phuket, Krabi, Phi Phi, Koh Phangan & Koh Tao

Key Responsibilities

• Support the General Manager in the overall operation of the resort/hostel.

• Oversee daily operations across Barception, Housekeeping, Kitchen, and Maintenance.

• Lead, coach, and develop department supervisors and operational teams.

• Ensure exceptional guest service and maintain high online review scores.

• Coordinate and support social events, entertainment, and guest activities.

• Monitor operational costs, staffing, inventory, and departmental performance.

• Ensure compliance with company standards, health & safety, and local regulations.

Qualifications

• 3–5 years of leadership experience in hostels, hotels, resorts, bars, or lifestyle hospitality.

• Strong operational knowledge of Front Office, Housekeeping, and Food & Beverage.

• Experience managing fast-paced, high-volume hospitality operations.

• Excellent leadership, communication, and problem-solving skills.

• Passion for hospitality, guest experience, and team development.

• Fluent English; additional languages are an advantage.

What We're Looking For

A hands-on leader who thrives in energetic hospitality environments, enjoys developing teams, and can balance operational excellence with creating memorable guest experiences. This role is an excellent opportunity for someone aspiring to become a General Manager in the future.

Le Méridien Phuket Mai Khao Beach Resort

Job Description

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and implement effective business strategies to maximize revenue and occupancy rates.

• Monitor financial performance, manage budgets, and prepare financial reports.

• Ensure outstanding guest service and address any guest concerns effectively.

• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

• Maintain compliance with all hotel policies, procedures, and industry regulations.

• Collaborate with marketing and sales teams to promote the hotel and attract new business.

• Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).

• Strong knowledge of hotel operations and revenue management principles.

• Exceptional leadership, communication, and customer service skills.

• Proficient in hotel management software and Microsoft Office Suite.

• Ability to make strategic decisions and solve problems efficiently.

Royal Lee Group

Job Description

About us

Royal Lee Group is a distinguished hospitality organisation dedicated to delivering exceptional guest experiences across our portfolio of premium properties. With a commitment to excellence, innovation and personalised service, we create memorable stays for our diverse clientele. Our team is passionate about hospitality and dedicated to maintaining the highest standards of quality, comfort and professionalism in everything we do.

About the role

We are seeking an experienced Hotel Manager to join our team at our property in Phuket. This is a full-time position that offers strategic leadership and operational oversight of all hotel functions. As Hotel Manager, you will be the driving force behind delivering outstanding guest experiences whilst ensuring efficient operations, profitability and adherence to our brand standards. This role is pivotal in creating a thriving workplace culture and maintaining our reputation as a premier hospitality destination in Phuket.

Key responsibilities

1. Oversee all daily hotel operations, including front office, housekeeping, food and beverage, maintenance and guest services

2. Set and maintain high standards of service quality, ensuring guest satisfaction and loyalty

3. Manage budgets, revenues and costs to achieve financial targets and maximise profitability

4. Recruit, train, develop and motivate staff across all departments to create a positive and productive work environment

5. Implement and enforce health, safety and security protocols throughout the property

6. Build and maintain strong relationships with guests, local partners and stakeholders

7. Monitor market trends and competitor activities to drive revenue optimisation and pricing strategies

8. Handle guest complaints and operational issues with professionalism and efficiency

9. Ensure compliance with local regulations, labour laws and company policies

10. Collaborate with corporate management on strategic initiatives and performance reporting

What we're looking for

1. Minimum 5 years of experience in hotel management or senior management within the hospitality industry

2. Proven track record of successfully managing a hotel property or similar sized operation

3. Strong financial acumen with demonstrated ability in budgeting, forecasting and revenue management

4. Excellent leadership and people management skills with the ability to inspire and motivate teams

5. Outstanding customer service orientation and proven ability to enhance guest satisfaction

6. Strong communication and interpersonal skills in English; fluency in additional languages is advantageous

7. Knowledge of hotel management systems and proficiency with relevant software applications

8. Problem-solving mindset with the ability to make sound decisions under pressure

9. Understanding of Thai labour laws and local regulations is beneficial

10. Relevant qualification in Hotel Management, Business Administration or hospitality-related field is preferred

What we offer

At Royal Lee Group, we invest in our people and create an environment where hospitality professionals can thrive. We offer a competitive salary package commensurate with experience, comprehensive benefits including health insurance and professional development opportunities. We provide structured career progression pathways for ambitious managers, ongoing training and development programmes to enhance your skills, and a workplace culture that values collaboration, innovation and excellence. We also offer flexible working arrangements where possible and support work-life balance initiatives. Our team enjoys networking opportunities within the Royal Lee Group portfolio and access to industry conferences and professional development events.

Apply now

If you are an accomplished hospitality leader with a passion for delivering exceptional guest experiences and driving operational excellence, we would like to hear from you. Please submit your CV, cover letter and references to join the Royal Lee Group team in Phuket.

Accor Asia Corporate Offices

Job Description

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As the Director of Operations, you work closely with the General Manager to oversee all operational departments, including front office, housekeeping, food and beverage, and other key departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. As a Director of Operations, you don’t just oversee all aspects of hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• A degree in hospitality management, business administration, or a related field is preferred.
• Proven leadership in senior hotel operations, preferably within luxury hospitality.
• Deep knowledge of hotel functions—front office, housekeeping, F&B, and engineering.
• Strong ability to lead, engage, and develop high-performing teams.
• Skilled in budgeting, forecasting, cost control, and financial analysis.
• Familiar with hotel PMS and operational software.
• Excellent interpersonal skills with a cross-functional, guest-centric approach.
• Understanding of safety, regulatory standards, and risk management protocols.
• Willingness to work varied hours, including nights, weekends, and holidays.
• Fluent in English; additional languages are an asset.

Here’s what you’ll do during a typical day:

• Leadership & Strategic Direction:  Lead operational departments to ensure alignment with hotel goals. Partner with the General Manager to develop and execute performance-driven strategies.
• Operational Oversight:  Manage daily hotel operations for seamless guest experiences. Drive process improvements to enhance efficiency and reduce costs.
• Guest Experience:  Ensure service excellence across all guest interactions. Monitor feedback and implement initiatives to elevate satisfaction.
• Financial Management:  Oversee departmental budgets and cost control. Analyze financial reports to improve profitability without compromising quality.
• Team Development:  Motivate and develop department heads and teams. Promote continuous learning and a high-performance culture.
• Cross-Functional Collaboration:  Coordinate with all departments for smooth operations. Align with sales, marketing, and revenue teams to support business goals.
• Compliance & Risk:  Ensure adherence to health, safety, and regulatory standards. Manage risk through policy enforcement and emergency protocols.
• Reporting & Analytics:  Deliver regular performance reports and leadership insights. Track KPIs to guide data-driven decisions.

Jitsamrit Development Company Limited

Job Description

Responsibilities :

The Hotel Asset Manager will be responsible for optimizing the performance of a portfolio of hotels by overseeing both property-based and management company representatives. This individual will also be responsible for conceiving new revenue generating ideas across the portfolio.  The position will require close interaction and collaboration with company leadership and external operating partners. The candidate will need the ability to work in a fast-paced, constantly changing environment. This is an operations focused position that requires extensive travel.

The current hotel portfolio includes over 40 operating hotels across all major brands.  AVR plans to continue to strategically grow its hotel portfolio.

Responsibilities :

·        Assess, develop, and implement value-enhancement opportunities for each asset in both operational and capital disciplines; this entails understanding the property from both operational and real estate perspectives

·        Evaluate on property F&B, Housekeeping, Maintenance, Sales operations and 3rd party operators

·        Complete on-site property reviews at each asset as needed (Out of Town travel anticipated to be approximately 40-60% of total annual work days)

·        Maintain a thorough understanding of all factors affecting markets and sub-markets associated with each property's positioning including but not limited to supply and demand factors, industry and local market influencing organizations and competitive properties

·        Identify and address any existing or potential deficient conditions relating to the physical asset

·        Review monthly operating reports to help track operating performance, operating budget variances, and significant changes in the assets and their respective markets

·        Assist in ongoing processes, including: acquisition/underwriting/due diligence, financing and lender reviews, transactional readiness, capital expenditures recommendations/approvals, labor strategy, renovation design and construction, and brand compliance

·        Monitor the progress of capital improvement projects and spending for adherence to approved plans and identify cost variances

·        Participate in calls with operating partners for asset and market performance

·        Assess, develop, and implement value-enhancement opportunities for each asset in both operational and capital disciplines; this entails understanding the property from both operational and real estate perspectives

·        Evaluate on property F&B, Housekeeping, Maintenance, Sales operations and 3rd party operators

·        Complete on-site property reviews at each asset as needed (Out of Town travel anticipated to be approximately 40-60% of total annual work days)

·        Maintain a thorough understanding of all factors affecting markets and sub-markets associated with each property's positioning including but not limited to supply and demand factors, industry and local market influencing organizations and competitive properties

·        Identify and address any existing or potential deficient conditions relating to the physical asset

·        Review monthly operating reports to help track operating performance, operating budget variances, and significant changes in the assets and their respective markets

·        Assist in ongoing processes, including: acquisition/underwriting/due diligence, financing and lender reviews, transactional readiness, capital expenditures recommendations/approvals, labor strategy, renovation design and construction, and brand compliance

·        Monitor the progress of capital improvement projects and spending for adherence to approved plans and identify cost variances

·        Participate in calls with operating partners for asset and market performance

Qualifications:

·        5 – 10 years of hotel operations experience overseeing a portfolio of hotels (Select Service and Full service)

·        Experience working at a Hotel Management Company or large owner of Hotel Properties

·        Proven experience in hotel operations, sales, and revenue management 

·        Strong work ethic, must be able to see projects through to completion, self-motivated, resourceful and proactive

·        Excellent organizational and communication skills

·        Ability to work independently, effectively prioritize, and multi-task under pressure

·        Bachelor’s Degree in Business, or Hospitality Management 

LARIDEA Co. Ltd.

Job Description

📍 Location: Again Project, Pattaya, Thailand
📅 Employment Type: Full-Time
📅 Start Date: [Insert Start Date]

About Us

At LariDea Kids’ Café, we create magical experiences for children aged 1–7 and their families. Our indoor thematic playground and cozy coffee shop provide a safe, joyful, and engaging space where kids can play, learn, and grow — while parents relax, work remotely, or enjoy a great coffee and healthy snacks.

We are looking for a passionate and reliable Assistant Manager to support our Manager in daily operations, supervise playground activities, and help deliver a warm, welcoming atmosphere for families.

Role Summary

The Assistant Manager will serve as the second layer of leadership, assisting the Manager in overseeing the playground and coffee shop, ensuring smooth operations, excellent customer service, staff coordination, and safe, enjoyable experiences for children. Additionally, this role includes direct responsibility for playground activities and ensuring that all play areas are safe, engaging, and well-organized.

Key Responsibilities

Support Managerial Operations

• Assist the Manager in executing daily operations of the playground and café.

• Support in implementing internal processes and responsibilities across all roles.

• Help manage staff schedules, performance, and team motivation.

• Step in to represent the Manager when they are absent, making delegated decisions.
  

Playground & Customer Experience

• Oversee daily playground activities, ensuring they are fun, safe, and age-appropriate.

• Collaborate with the activities coordinator to schedule, supervise, and support organized children’s activities, classes, and birthday parties.

• Interact warmly with parents and children to ensure customer satisfaction.

• Resolve operational and customer-related issues professionally and promptly.
  

Staff Development & Coordination

• Assist with staff training, onboarding, and team development.

• Supervise babysitters, cleaners, and activity coordinators during shifts.

• Foster a positive, team-oriented atmosphere among staff.
  

Operational & Administrative Support

• Monitor inventory and supplies for the café and playground.

• Coordinate with suppliers and service providers.

• Support financial and operational reporting (daily income, petty cash, etc.).

• Liaise with marketing initiatives and local community events when required.
  

Requirements

• Proven experience in hospitality, family entertainment, childcare, retail, or food and beverage.

• Strong interpersonal and communication skills in Thai and English (other languages are a plus).

• Organizational and multitasking ability with attention to detail.

• Energetic, child-friendly personality with a passion for children’s well-being.

• Ability to supervise staff and handle operations with responsibility.

• Flexible availability, including weekends and holidays.

• First-aid knowledge or safety training is an advantage.
  

💡 What We Offer (Benefits)

• Monthly Net Salary: TBD (reviewed annually).

• Holiday Leave: 2 weeks of paid leave per year.

• Social Security Fund: 50% covered by the company.

• Weekly Rest: 1 day off per week.

• Meals & Beverages: Free lunch and water during shifts.

• Bonuses - * based on company profit and on performance and KPIs such as:

  • Punctuality and schedule discipline

  • Respectful and supportive behavior toward colleagues

  • Friendly, caring attitude toward both parents and children

  • Proactiveness in improving operations and daily routines

  • Hard work, continuous learning, and skill development

• Positive Work Culture: A family-friendly, supportive, and creative environment.
  

Hilton Hotel

Job Description

BHIRAJ BURI GROUP

BHIRAJ BURI GROUP (BBG) is a leading Thai asset development and management company with over 40 years of experience in the commercial real estate sector. With more than 790,000 sqm. of gross floor area across Bangkok’s strategic locations, BBG is dedicated to transforming spaces into places through its Work–Live–Play–EAT business.

Job Description

Key Responsibilities

Hotel Operations Management

• Oversee and manage the day-to-day operations of the hotel to ensure smooth and efficient service delivery.

• Monitor the readiness and cleanliness of guest rooms, public areas, facilities, and service areas.

• Coordinate with all operational departments to ensure seamless guest service and operational flow.

• Plan and monitor manpower allocation to match occupancy levels, business volume, and operational needs.

• Resolve operational issues promptly to minimize impact on guests and business operations.

• Conduct regular property inspections to ensure service quality, safety, and operational standards are maintained.

Guest Experience & Service Quality

• Ensure that all guest services are delivered in accordance with hotel standards and brand expectations.

• Handle guest complaints, service issues, and special requests in a professional and timely manner.

• Monitor guest feedback, online reviews, and satisfaction scores to identify areas for improvement.

• Promote a service culture focused on attentiveness, responsiveness, and professionalism.

• Work with department heads to improve service quality and enhance the overall guest experience.

• Support initiatives to increase guest satisfaction, repeat business, and positive customer reviews.

Team Management & People Development

• Lead, supervise, and support operational teams across hotel functions.

• Set clear expectations, performance standards, and operational goals for department heads and team members.

• Work closely with Human Resources on manpower planning, recruitment, onboarding, training, and employee development.

• Coach and guide team members to improve performance, service mindset, and operational discipline.

• Promote teamwork, accountability, grooming standards, and professional conduct among employees.

• Support performance evaluation and development planning for operational staff.

Cost Control & Operational Efficiency

• Monitor and control operating expenses to ensure alignment with approved budgets.

• Review the use of supplies, equipment, utilities, and other operational resources to ensure efficiency.

• Analyze operational costs and recommend improvement actions to reduce waste and optimize resources.

• Monitor inventory, stock control, and requisition processes across departments.

• Support process improvement, productivity enhancement, and operational efficiency initiatives.

• Ensure cost control measures do not negatively affect service quality or guest experience.

Policy, Standards & Compliance

• Ensure all hotel operations comply with company policies, hotel standards, and applicable laws and regulations.

• Monitor hygiene, safety, security, and emergency procedures across the property.

• Ensure compliance with fire safety, occupational safety, sanitation, and risk management requirements.

• Support internal and external audits related to service quality, safety, and operational compliance.

• Prepare operational reports, issue summaries, and improvement recommendations for management review.

Business Performance Support

• Support hotel business goals related to revenue, occupancy, profitability, and guest satisfaction.

• Work closely with Sales, Marketing, and Revenue teams to support business opportunities and guest requirements.

• Monitor key hotel performance indicators such as Occupancy, ADR, RevPAR, guest feedback, and operating cost.

• Recommend service improvements, operational initiatives, or revenue-supporting activities.

• Support hotel pre-opening, renovation, business improvement, or special projects as assigned.

Qualifications

• Bachelor’s degree or higher in Hotel Management, Hospitality Management, Business Administration, or related fields.

• Minimum 5-7 years of experience in hotel operations or hospitality business.

• Strong understanding of Front Office, Housekeeping, Food & Beverage, Engineering, Security, and overall hotel operations.

• Good leadership, people management, problem-solving, and decision-making skills.

• Ability to manage budgets, operating costs, manpower planning, and operational KPIs.

• Strong service mindset with the ability to manage guest experience professionally.

• Good command of English communication, both written and spoken.

Q HUNTER RECRUITMENT CO., LTD.

Job Description

Job Summary

We are seeking an experienced Wellness Manager to join a pre-opening luxury wellness resort and lead the development of exceptional wellness experiences for guests.

This role will be responsible for designing, managing, and enhancing wellness programs that integrate mindful living, hydrotherapy, nature-based activities, and wellness-focused lifestyle offerings, ensuring a seamless and memorable guest journey.

Key Responsibilities

• Design and develop wellness programs, retreats, workshops, and signature guest experiences

• Oversee daily wellness operations to ensure smooth service delivery and high guest satisfaction

• Manage wellness facilities including hydrotherapy and relaxation areas

• Collaborate with Front Office, Culinary, Guest Experience, and Operations teams

• Create personalized wellness journeys tailored to guest preferences

• Handle guest feedback and wellness-related concerns professionally

• Recruit, train, coach, and develop wellness team members and facilitators

• Establish service standards, SOPs, and operational procedures

• Ensure compliance with health, hygiene, and safety standards

• Monitor budgets, inventory, revenue performance, and program effectiveness

Requirements

• Minimum 5 years of experience in Wellness, Hospitality, Resort, Guest Experience, Spa, or related fields

• At least 2–3 years in a supervisory or management role

• Experience in luxury resorts, wellness retreats, boutique hotels, or pre-opening projects is highly preferred

• Knowledge of wellness programs, mindfulness activities, hydrotherapy, or recreation is a strong advantage

• Strong leadership, communication, and stakeholder management skills

• Commercial mindset with budgeting and operational performance management

• Good command of both Thai and English

Chaweng Regent Co., Ltd.

Job Description

For our resort "Chaweng Regent Beach Resort" in Koh Samui Thailand, we are looking for a Resort Manager (Thai or Foreigner) with potential to grow into a GM role. Preferably already residing in Thailand. 

- Several years of (hotel) management experience in Thailand is a MUST. 

- Able to speak several languages. Fluency in English, German is a plus.

- Background in F&B and Rooms.

- Able to lead a multi-cultural team.

Please send your resume, with motivation letter and expected salary to email address: gm•@melatiresort.com.

Only short-listed candidates will be contacted.

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

LOFIS ( Thailand ) Co., Ltd.

WHO WE ARE:

Job Description

POSITION OVERVIEW

We are seeking an accomplished and visionary General Manager to lead a 4-star, 200-key hotel operating under a Hotel Management Agreement (HMA) with an established international brand. This is an executive leadership role that demands a rare combination of operational excellence, financial acumen, creative thinking, and an unwavering commitment to delivering exceptional guest experiences.

The ideal candidate is a proactive, entrepreneurial hotelier who thrives in a results-driven environment, is passionate about innovation, and can inspire teams while building strong relationships with the ownership group.

KEY RESPONSIBILITIES

1.  Operational Leadership & Creativity

▸   Drive day-to-day hotel operations across all departments with a hands-on, creative approach to service delivery and problem-solving

▸   Develop and implement innovative Standard Operating Procedures (SOPs) that differentiate the property from competitors

▸   Introduce creative programming, seasonal activations, and unique guest experiences across rooms, F&B, and events

▸   Champion a culture of continuous improvement, empowering department heads to innovate within their domains

2.  Revenue Management & Commercial Strategy

▸   Maximize total hotel revenue (Rooms, F&B, Ancillary) through strategic yield management and dynamic pricing

▸   Identify and develop new revenue channels  — OTAs, corporate accounts, MICE, direct booking strategies, partnerships

▸   Collaborate with the brand's sales and marketing team while maintaining local commercial agility under HMA guidelines

▸   Present innovative commercial proposals and revenue strategies to the ownership group on a regular basis

▸   Monitor RevPAR, ADR, and Occupancy performance versus comp set and STR data; implement corrective actions swiftly

3.  Cost Management & Financial Performance

▸   Oversee budgeting, forecasting, and P&L management to ensure GOP and EBITDA targets are consistently achieved

▸   Implement rigorous cost control systems across payroll, procurement, energy, and operational expenses

▸   Review and negotiate vendor contracts to optimize cost-efficiency without compromising quality standards

▸   Deliver transparent and insightful monthly financial reports to the ownership, highlighting variances and action plans

▸   Maintain a lean yet effective organizational structure aligned with hotel performance cycles

4.  Safety, Security & Compliance

▸   Ensure full compliance with all local regulations, brand standards, fire safety, and health & hygiene protocols

▸   Oversee a robust Safety & Security program covering guests, employees, and assets 24/7

▸   Lead emergency preparedness planning and conduct regular drills with all operational teams

▸   Maintain property standards and infrastructure through proactive preventive maintenance programs

▸   Uphold brand compliance requirements under the HMA and address audit findings promptly

5.  Guest Experience & Reputation Management

▸   Champion a guest-first culture that prioritizes personalized, memorable service across all touchpoints

▸   Drive improvement in all guest satisfaction scores  — GSS, TripAdvisor, Booking.com, Google Reviews

▸   Monitor online reputation in real time; personally oversee response strategies and service recovery processes

▸   Utilize guest feedback data to implement targeted service enhancements and staff training initiatives

▸   Establish VIP recognition programs and loyalty initiatives to drive repeat business and direct bookings

6.  Owner Relations & Strategic Reporting

▸   Serve as the primary point of contact between the hotel management (brand) and the ownership group

▸   Proactively present new business ideas, CAPEX proposals, and strategic initiatives to ownership

▸   Deliver clear, data-driven monthly and quarterly performance reports with forward-looking commentary

▸   Build and maintain a transparent, trust-based relationship with owners grounded in results and proactive communication

QUALIFICATIONS & REQUIREMENTS

Education & Experience

▸   Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field

▸   Minimum 3–5 years of experience as a General Manager in a 4-star or 5-star hotel environment

▸   Demonstrated track record of managing full P&L in a branded hotel under HMA or franchise agreement

▸   Proven experience in both Rooms and F&B operations is highly preferred

Core Competencies

▸   Operational Creativity — ability to reimagine guest journeys, outlets, and hotel programming

▸   Revenue Generation — strong commercial instinct with hands-on experience in revenue management tools

▸   Financial Control — disciplined cost management with experience managing monthly P&L reporting

▸   Guest Advocacy — data-driven approach to improving guest scores with a passion for service excellence

▸   Leadership & Team Development — ability to inspire, coach, and retain high-performing teams

▸   Innovation & Ownership Alignment — entrepreneurial mindset with confidence to pitch new ideas to owners

▸   Safety-First Mindset — deep knowledge of hotel safety standards, emergency procedures, and compliance

Technical & Language Skills

▸   Proficiency in Property Management Systems (PMS), Revenue Management Systems (RMS), and reporting tools

▸   Strong command of English (spoken and written); additional languages are an advantage

▸   Competent in data analysis, budgeting tools, and digital reporting platforms

WHAT WE OFFER

▸   Competitive executive compensation package with performance-based incentives

▸   Direct leadership opportunity with full P&L responsibility and autonomy

▸   Collaborative ownership group that values innovation and long-term vision

▸   International brand affiliation with structured support under HMA

▸   A dynamic, centrally located property with strong market fundamentals

▸   Professional development and career advancement within an ambitious hospitality group