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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Dusit Thani Public Company Limited

Job Description

Job Objectives

Responsible for maintaining the smooth result delivery according to service checklist for CROS hotel(s) and financial objectives.

To optimize the revenue generated by the hotel(s) through effective pricing and inventory management strategies.

To perform as strategic business leader of the hotel(s) and gain trust from top management of the hotel(s).

Responsibilities: Dusit Thani Pattaya and Dusit Thani Laguna Phuket

• Assist the department head in strategic planning for the department

• Promote and assist to increase number of Dusit hotels participation with CROS

• Be a strategic business leader of Revenue Optimisation for the assigned hotels in CROS

• Balance the financial objectives of all properties to maximize total revenue

• Lead pricing, positioning, and inventory of the assigned CROS hotels

• Oversee all processes associated with demand, revenue, inventory, forecasting, budgeting, and opportunity analysis

• Act as primary contact for and maintains productive relationships with all stakeholders including GM’s, Director of Sales and Marketing, Owners and Corporate executives for the assigned hotels

• Responsible for achieving monthly, quarterly and annual revenue targets for all assigned hotels

• Responsible for allocating and managing rooms to be sold by each distribution channel

• Responsible for developing hotel’s offers to stimulate demand during low peak period and inform/advise it on a timely basis to marketing/advertising.

• Responsible for analyzing booking performance by distribution channel

• Work closely with Sales Personnel to provide rate analysis, analysis of booking trends, segmentation reporting and growth opportunities.

• Develop competitive rate analysis strategy.

• Compile information and present information strategies as requested.

• Stay current on competitors and other internet travel distribution channels.

• Responsible for weekly/monthly forecasting using tools provided

• Take an active role in annual budgeting process

• Overview of Reservations team

• Take on the role of key user of PMS system

• Effective setup and rollout of new and refurbished hotels

• Monthly reporting (Sales KPI, Statistical, etc.)

JOB REQUIREMENTS

• At least 5 year(s) in field of Manager or senior position in Revenue Management

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Have good English communication skills both in written and spoken.

• Possess professional disposition with excellent communication and interpersonal skills.

Hilton Hotel

Job Description

A Communications Centre Manager is responsible for directing, supervising, and coordinating the activities in the Telecommunication department to achieve the highest possible guest satisfaction.

What will I be doing?

A Communications Centre Manager is responsible for managing the activities in the telecommunication department and must perform the following tasks to the highest standards:

• Directs, supervises and coordinates the activities in Care Line and business center section
• Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services
• Investigates complaints regarding the Telecommunication services and the Operators and technicians, takes appropriate actions.
• Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions.
• Establishes and maintains effective employee relations.
• Organizes and conducts regular meeting for all Telecommunication staff to facilitate communication and a smooth operation.
• Manages and monitors the operation of all equipment's, software, hardware and endure all units are working and installed properly.
• Ensures all telecommunication equipment's are covered by the correct maintenance contract and the preventive maintenance is performed.
• Maintains up to date list of all telecommunication equipment.
• Monitors the performance of PABX/Voice Mail/Call Accounting software and maintain logbook of equipment performance report PABX/Voice Mail/Call Accounting software
• Investigates and reports software problem to Vendors, coordinates interface problem solving with the hotel System Manager.
• Maintains suitable record to process telephone calls in the billing system, and to maintain record of the room status up to the Brand minimum standards.
• Prepares and controls departmental budgeted.
• Performs related duties and special projects as assigned.
• Conducts shift briefings to ensure hotel activities and operational requirements are known .
• Prepares efficient work schedule for Telephone staff, arranging holidays, vacation, taking occupancy and forecasts and any large group movements into consideration.
• Performs other tasks as assigned.
• Monitor Business Center personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention.
• Manage and provide direction for day-to-day operation and administration of all components of Business Center.
• Set up guests' business appointments.
• Ensure stationery supplies are maintained to standard, ordering in advance when required .
• Manage the routine servicing of equipment.
• Organize and conduct regular meetings for all Business Center staff to facilitate communication and a smooth operation.    
• Participate in broader Front Office meetings to keep abreast of issues in the department and inform your staff of same.
• Forecast future business trends on a monthly basis.
• Plan strategies to take full benefit of forecasted business trends.
• Analyze business centre's strengths, weaknesses and opportunities.
• Develop and implement action plans to improve strengths, overcome weaknesses and capture opportunities.
• Assist in planning and co-ordination activities to ensure that budgeted sales targets are met or exceeded.  
• Complete regular market surveys of competitor's products.
• Prepares efficient work schedule for Business Centre staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures

Human Resource and Training Responsibilities:  

• Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive.
• Prepare induction programs for new employees and allocate sufficient time for their implementation.
• Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member.
• Provide input for probation and formal performance appraisal discussions in line with company guidelines.
• Ensure new staff attends Corporate Orientation within first month of hire.
• Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performanc

Financial Responsibilities:  

• Works with superior in the preparation and management of the department's budget and is aware of financial targets.
• Recycles where-ever possible and enforces cost saving measures to staff

Occupational Health and Safety Responsibilities:

• Demonstrate Awareness of Occupational Health and Safety policies and procedures and ensure all procedures are conducted safely and within Occupational Health and Safety guidelines and ensure your direct reports do the same.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirement

Care Line Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Drive for Results:

• Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals.
• Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles

Understanding the Business:

• Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.
• Adheres to the hotel's Corporate Code of Conduct, Employee Handbook and Hotel policies.
• Demonstrates an understanding of competitors' major strengths and weaknesses.
• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations.
• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable.

Hospitality:

• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations.
• Create a positive hotel image in every interaction with internal and external customers.
• Adhere to hotel brand standards.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
• Maintain current Hotel information to be able to provide information to guests.
• Implements Procedures which enhance the guest experience.

Teamwork:

• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
• Actively participate in wider hotel meetings.
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication.

Adaptability:

• Be comfortable and effective in an environment of ambiguity or change.
• Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner.
• Complete tasks as directed by Management.

Developing Self:

• Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements.
• Seek feedback on areas of shortfall.
• Maximize opportunities for self development.

Reliability:

• Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision.
• Follow standards, policies and procedures.
• Meet hotel attendance and grooming standards.

Cultural Awareness:

• Understands and takes into account the global nature of the business; works effectively with colleagues from different view points, cultures and countries.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

Job Description

Marriott International

Job Description

JOB SUMMARY

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.

CANDIDATE PROFILE 

Education and Experience

Required:

• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred

OR

• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.

CORE WORK ACTIVITIES

Hotel Marketing and Advertising

• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
• Manages F&B media schedules and verifies prompt settlement of accounts.
• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
• Executes email marketing, and display advertising.
• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

Social Media Content Management

• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Public Relations and Visual Asset Management

• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.
• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
• Manages assigned accounts as per the media account management system.
• Writes and distributes all press releases for property events, promotions, and outlets.
• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.
• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.

Direct Marketing and Collateral Development 

• Coordinates and executes Hotel and F&B printed materials.
• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.
• Promotes collection of competitors collateral and publicity on a monthly basis.
• Manages the execution of F&B direct marketing activities.
• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

General

• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.
• Helps with the publication of hotel’s newsletter(s).
• Supports communications duties and functions as deemed necessary.
• Assists in the liaison and execution of joint F&B promotions.
• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.
• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Job Description

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                               High school diploma or G.E.D. equivalent.

Related Work Experience:      At least 2-years of related work experience.

Supervisory Experience:         At least 1 year of supervisory experience.

License or Certification:          None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Realm Events (Thailand) Ltd.

Job Description

Who are we?

Realm is a 21st century experience company that specializes in multi-destination event creation, production and management across Asia.

Were proud and committed in creating a diverse environment. We don’t just accept difference; we celebrate and support that culture of inclusion and connectedness with our team of employees. The collective sum of individual differences, life experiences, traditions, beliefs, knowledge, self-expression, and talent that our employees present in their work represents our company culture and our achievements.

Job Title: Events Executive

Reports To

Events Executive will report to the Managers & Directors

Who are we?

Realm is a 21st century experience company that specializes in multi-destination event creation, production and management across Asia.

​We’re proud and committed in creating a diverse environment. We don’t just accept difference; we celebrate and support that culture of inclusion and connectedness with our team of employees. The collective sum of individual differences, life experiences, traditions, beliefs, knowledge, self-expression, and talent that our employees present in their work represents our company culture and our achievements.

Job Overview

REALM is looking for an experienced Event Executive to lead and supervise events projects being undertaken by REALM for our preferred clients. This role will oversee managing all day-to-day event operations including producing events that enhance our organization's image, improve client loyalty, and enhance our brand-to-client experience.

Superb interpersonal and leadership skills are vital for this role, as good teamwork is important for our business success. Suitable candidates should also be excellent in their written and verbal communicators and possess the ability to being proactive recommendations to support the Event Directors to ensure that the Clients’ events can be successful. The ability to multi-task autonomously is a must.

Responsibilities

• Manage small events and projects end to end autonomously – from proposal and quotation creation, client pitching, client management to vendors liaison and all related administrative proceedings.
• Managing administration and sourcing support to assist Senior Managers and Directors during larger event operations.
• Ability to work with various stakeholders including Directors/Co-founders of the company, existing and potential new clients, suppliers, and external professional consultants.
• Brainstorming and implementing event plans and concepts.
• Handling budgeting and invoicing.
• Performing general administration tasks to support Senior Managers and Executive Directors in managing day to day company operations.
• Other duties as and when assigned by Managers.

Requirements

• At least 1-2 years’ experience working within the travel or events industry and relevant degree or diploma in MICE, Tourism, Hospitality, Business, or other related fields. 
• Excellent written and verbal English communication skills.
• Project management experience and local destination knowledge preferred.
• Demonstrable analytical thinking & ability to multi-tasker.
• Independent, responsible, meticulous in details and positive can-do working attitude.
• Self-motivated and a good teamwork player
• Good time management and ability to handle long working hours especially pre-event, for setup and event execution period. Overnight hours may also be applicable subject to event planning. 
• Proficiency in Microsoft Office such as Excel, Word, PowerPoint, Outlook etc.

Benefits

• Remuneration and benefits, including an attractive salary, will be commensurate with experience.
• A permanent full-time position with the financial security of growing company.
• Strong opportunity for career development.
• A collaborative team environment that values excellence and is committed to customer experience.
• Usual 5 day working week (weekend and out of hours event work may be required)

Realm Events (Thailand) Ltd.

Job Description

Who are we?

Realm is a 21st century experience company that specializes in multi-destination event creation, production and management across Asia.

Were proud and committed in creating a diverse environment. We don’t just accept difference; we celebrate and support that culture of inclusion and connectedness with our team of employees. The collective sum of individual differences, life experiences, traditions, beliefs, knowledge, self-expression, and talent that our employees present in their work represents our company culture and our achievements.

Job Title: MICE Manager

Job Overview

REALM is looking for a MICE Manager to lead and supervise MICE projects being undertaken by REALM for our preferred clients. This role will oversee managing all day-to-day meetings and incentive groups operations including producing travel experience and events that enhance our organization's image, improve client loyalty, and enhance our brand-to-client experience.

Superb interpersonal and leadership skills are vital for this role, as good teamwork is important for our business success. Suitable candidates should also be excellent in their written and verbal communicators and possess the ability to being proactive recommendations to support the senior team members to ensure that the clients’ MICE events can be successful. The ability to multi-task autonomously is a must.

Responsibilities

• Manage new/existing clients and enhance further relationships beneficial for both parties. 
• Brainstorming and implementing MICE event plans and concepts.
• Lead and curate MICE proposals with a creative mindset 
• End-to-end project management from start to finish. 
• Handling budgeting and invoicing.
• Ability to manage a small, dedicated team during event operations while also managing Director’s workflow and requirements.
• Train new employees as required.
• Ability to work with various stakeholders including Directors/Co-founders of the company, existing and potential new clients, suppliers, and external professional consultants.
• Implement and prioritize the already established company’s goals and objectives.
• Ability to work autonomously when required.

Requirements

• At least 3-5 years’ experience working within the travel or events industry and relevant degree or diploma in MICE, Tourism, Hospitality, Business, or other related fields. 
• Excellent written and verbal English communication skills.
• Destination and travel related product knowledge is preferred
• Demonstrable analytical thinking & ability to multi-tasker.
• Independent, responsible, attention in details and positive can-do working attitude.
• Self-motivated and a good teamwork player
• Good time management and ability to handle long working hours especially pre-event, for setup and event execution period. Overnight hours may also be applicable subject to event planning. 
• Able to travel upcountry (Chiang Mai, Phuket, etc.) when supporting or managing MICE programs 
• Proficiency in Microsoft Office such as Excel, Word, PowerPoint, Outlook etc.

Benefits

• Remuneration and benefits, including an attractive salary, will be commensurate with experience.
• A permanent full-time position with the financial security of growing company.
• Strong opportunity for career development.
• A collaborative team environment that values excellence and is committed to customer experience.
• Usual 5 day working week (weekend and out of hours event work may be required)

Marriott International

Job Description

JOB SUMMARY 

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities

CANDIDATE PROFILE 

Education and Experience

• A degree in a relevant business discipline preferred or demonstration of equivalent work experience.

CORE WORK ACTIVITIES

Executing Revenue Management Projects and Strategy 

• Manages room authorizations, rates and restrictions.
• Manages function space authorizations, restrictions and rental.
• Manages rooms inventory to maximize cluster rooms revenue.
• Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue.
• Releases group rooms back into general inventory and ensures clean booking windows for customers
• Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system.
• Prepares sales strategy critique.
• Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Supports cluster selling initiatives by working with all reservation centers.
• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Initiates, implements and evaluates revenue tests.
• Ensures compliance and participation in company promotions and eCommerce channels
• Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
• Understands the working relationship between sales, reservations and property management systems.
• Participates in periodic regional reviews
• Promotes and protects brand equity.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
• Establishes long-range objectives and specifying the strategies and actions to achieve them.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.
• Creates long range forecast for rooms and catering by segment and updates forecast every period.
• Creates weekly forecast for property operations and staffing purposes
• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
• Maintains accurate reservation system information.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period.
• Assists with account diagnostics process and validates conclusions.
• Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders.
• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – for prescribed timeframes
• Prepares revenue and profit opportunity analysis.
• Manages all revenue, profit and demand data associated with rooms and function space
• Develops and/or uses analytical tools and systems to maximize revenues and profit.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Using computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.

Building Successful Relationships

• Proactively develops constructive and cooperative working relationships with others and maintains them over time.
• Acts as a liaison, when necessary, between property and regional/corporate systems support.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sri Panwa Management Co., Ltd.

Job Description

Job Description

• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.
• Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties.
• Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services.:
• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.
• Lead marketing efforts to upsell guests on hotel services, offerings, and amenities.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries.
• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel.
• Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities.
• Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity.
• Perform other duties as assigned. May also serve as manager on duty.

Working closely with the Hotel's General Manager, Corporate Office and your team, you will set up, establish and drive the hotel’s financial performance and create results by maximizing sales efforts with innovative marketing ideas. You will develop rapport with key clients and feel comfortable taking risks by entering into new markets. You will attend domestic as well as international trade shows and major market events to drive new business and increase sales for the hotel. You will be responsible for building and developing the hotel’s sales and marketing leadership in your geographic assignment. Through your effective management, passion and enthusiasm, you will be able to successfully inspire and coach your team and ensure marketing brand standards are fully respected. You will also oversee the implementation of marketing and PR strategies to meet changing market and competitive conditions, as well as monitoring competitors marketing and PR activities. We would like you to establish and maintain relationships with industry influencers and key strategic partners as well as to maintain a consistent brand image throughout all sales, PR, marketing and communication activities

Marriott International

Job Description

POSITION SUMMARY

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Avani+ Koh Lanta Krabi Resort

Job Description

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Assitant Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel

Accor Asia Corporate Offices

Job Description

Accor Asia Corporate Offices

Job Description

Accor Asia Corporate Offices

Job Description

MOVENPICK

Mövenpick BDMS Wellness Resort Bangkok, Thailand

Company Description
 

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

Job Description

• Handle all incoming leads for booking guest rooms and/or meeting/catering functions.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
• Conduct site inspections with prospective and existing clients.
• Develop and implement new sales strategies, tactics, and action plans for the account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from start to finish, processing all relevant information pertaining to bookings, including:

1.  Electrical, internet, telecom, audio-visual, and exhibit requirements.
2. Obtaining guarantees of food and beverage events from Banquets and the kitchen.
3. Preparing creative menu proposals with the Chef, considering food cost, labor cost, and kitchen facilities.

• Maintain and update current account information records.
• Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
• Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
• Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
• Conduct pre-conference meetings to ensure key departments are fully aware of relevant details.
• Maintain visibility throughout events and act as the on-site client liaison.
• Follow up post-event to address any issues and solicit return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
• Prepare weekly, monthly, quarterly, and annual reports as required.

Qualifications

• Diploma in Tourism / Hospitality Management / Events Management
• Minimum 3 years of experience in Wedding, catering and conference sales or 1 year of experience in a similar capacity with proven track record
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

GlobalTix (Thailand) Co.,Ltd.

Job Description

Join us in shaping the future of travel through impactful relationships and transformative strategies.

As our Business Development & Supplier Partnership specialist, you'll be at the forefront of expanding our network and enhancing our service offerings. Collaborate with top-tier suppliers, leverage cutting-edge technology, and innovate solutions that redefine travel experiences worldwide.

Business Development & Supplier Partnership

• Leads global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets.
• Responsible in re-contracting of existing agreements.
• Reviews and analyzes new products/services at all the agents/guest touch points and determines feasibility of potential business partnership opportunities and relationships.
• Manages the development and launch of new product offerings.
• Manages content uploading not limited to product details, terms & conditions and order fulfillment process.
• Develops and delivers internal presentations and communications to keep internal teams up to date on all Product Development matters.
• Analyzing the product of different competitors to ensure our best conditions in the market. 
• Analyzing weekly product/sales reports to identify market trends and growth opportunities.
• Analyzing opportunities for opening of new destinations and product development.
• Generate additional revenue through Incentive Contracts with Suppliers.
• Prepare and deliver presentations/proposals to prospective suppliers with a successful closing rate.
• Work closely with internal stakeholders and subject matters experts to deliver a seamless solution for the suppliers.
• Responsible for achievement of given targets.
• Any contract/sales-related admin tasks assigned.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position. Senior position will be considered based on experience.
• Strong desire for tourism sales with focus on career and industry growth
• Must possess the ability to work in a fast-paced work environment.
• Must be well organized with the ability to prioritize and handle multiple assignments and be willing to get involved in projects with varying degrees of difficulty.
• Ability demonstrate exceptional skills in sales, customer relations, communications, and problem solving.
• Ability to work independently, exercising good judgment, and initiative.
• Candidate with tourism experience will have an added advantage. 
• Excellent verbal and written communication skills in English and Chinese.
• Required Skill(s): Account Management, Sales Negotiation, Client Engagement Skills, Analytical Thinking.
• Task-Oriented, Independent and Sales-Driven.

MERLIN ENTERTAINMENTS (THAILAND) LTD.

Job Description

Erawan Hop Inn Co., Ltd.

Job Description

Qualifications & experience

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field 5 years of experience in a revenue management related role Excellent data analysis and problem-solving skills Superior communication and presentation skills Management and leadership skills
• Proficiency in relevant computer programs, such as Excel and PowerPoint Knowledge of applicable laws, regulations, and policies related to revenue management

Tasks & responsibilities

• Develop and implement revenue management strategies to achieve goals Manage revenue management team, including recruiting, training, and performance evaluation Analyze revenue data to identify trends and opportunities for improvement
• Prepare and present revenue performance reports to executives Set and measure team goals Monitor and control expenses Comply with applicable laws, regulations, and policies Collaborate with other relevant departments

Benefits

• Hybrid work Annual Leave Public Holiday Leave with pay Provident Fund

Pompome Co., Ltd.

Job Description

Work Location: Empire Sathorn

Department: Revenue

Employment Type: Full-Time

Work Sponsorship: Local contract only

Experience: 2 to 5 Years

PRINCIPAL RESPONSIBILITIES

In the role of E-commerce Manager, your primary responsibility would be to oversee the OTAs extranet, with a focus on optimization of hotel revenue, opening and closing of hotels as per request, uploading hotel information, rates, allotment, and promotions, and generating materialized reservations, pick up, production, etc. You will also be expected to communicate with hotels.

Scope of Responsibilities:

• Respond to all client requirements/hotel queries via email within 24 hours.
• Upload rates/packages as per instructions from the E-commerce Manager.
• Generate reservation reports, including weekly, monthly, and materialized reports (RN, Revenue).
• Check inventory, fill/top up allotment on OTAs if occupancy is low or left, and ensure maximum profitability on online channels.
• Keep abreast of hotels' product knowledge.
• Manage B2B/B2C wholesale systems.
• Ensure rate parity among OTA channels.
• Conduct market surveys and analyze competitors.

Main Duties & Responsibilities:

• Actively involved in planning initiatives to grow online and direct segment to all hotels.
•  Manage and monitor implementation of e-commerce strategies.
• Daily management of hotel online presence on various OTAs, website and GDS.
• Maximize and improve sales conversion.
• To maintain accuracy, parity and daily update of information, room rate, inventory and other content.
• in PMS, Channel manager tool and GDS.
• To control allocations and room inventory together with reservation team.
• Assist Marketing Team with ideas of Digital Marketing activities, social media and other online presence.
• Create, implement and optimize marketing initiatives and promotions online.
• Acquire and negotiate new business opportunities with online partners.
• Support implementation & activation of Distribution Channels.
• Perform other duties that maybe assigned by management.
• To monitor customer feedback online and to coordinate response with hotels whenever required.
• To take initiative in proposing actions to improve design, content, functionally of hotel IBE to maximize result.
• Coordinating website and other online activities with 3rd party partners and internally.

Qualifications:

• At least a Bachelor’s Degree in any related field. 
• Experience in online marketing roles in the hotel or travel industry. 
• Excellent written & verbal English is essential. 
• Good understating of Search Engine Optimization and Pay-per-clicks tactics. 
• Experience in using Content Management Systems. 
• Proficient analytical web skills and ability to analyze website performance data (i.e. financial, statistical and /or performance). 
• Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities. 
• Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.

In return for your great work, we offer the following benefits:

• A competitive salary package with performance monthly incentive
• Health Care and Personal Accident Insurance 24/24 and Flexible Benefits 
• Working Hours: Monday to Friday with Flexible hours
• Annual staff party / Annual leave
• A cool new office next to Chong Nonsi BTS.
• Fun teamwork environment.
• Career opportunities in our growing business.
• A great team who are keen to share their knowledge.

Talent NTW Co., Ltd.

Job Description

Responsibilities:

• Assists in preparation of the Marketing Plan 
• Actively participates in achieving the Sales & Marketing budget.
• Responsible for achieving the departmental goals.
• Establishes programs and directs efforts to achieve group and FIT room night goals and to develop ongoing relationship with clients.
• Monitors sales production and adjusts sales activities, account coverage and sales priorities as necessary to achieve planned goals.
• Establishes account qualification criteria and uses market research and telemarketing resources to identify priority market accounts; assigns sales personnel to ensure coverage of all major markets. 
• Establishes travel schedules and monitors travel and other departmental expenses to optimize sales productivity. 
• Develops annual sales department budget and executes the sales programs and activities with it.
• Maximise and properly manage rooms and banquet space sales, managing space commitments and identifying opportunities for focused sales programs. 
• Coordinates group room forecasts and prospects with reservation department so as to help achieve maximum capacity room use.
• Assess margin contribution of group business options to maximize contribution from each individual public space 

Qualification: 

• Minimum 5 years sales and marketing experience at a senior level
• Strong sales expertise and networking portfolio in desired market, with industry integrity and leadership attitude.
• Ability to communicate well with all levels of management and staff.
• Self-starter; creative; independent, but team-oriented; excellent communication, presentation.
• Problem-solving skills; analytical; socially adept; detailed-oriented and organized; goals and results-oriented; articulate.
• Excellent communication skills in English (both verbal & written)

Contact Person: Khun Rungsima

E-mail: rungsima@talentntw.co.th

Lub d Co., Ltd.

Job Description

Scope of Work:

• Support Group Revenue Manager to implement strategy to maximize the Revenue, and ensure its consistency within the Market for assigned hotels.
• Proposing pricing and planning, updating planning on the systems (CRS and Chanel Manager), group quotations and alerts teams when Market deviates from strategy.
• Ensure a close and continuous communication with the sales departments to action on needs periods and to optimize high demand periods. Challenge the sales department by analyzing the contracts performance, detect trends and trigger action plans.
• Ensure that all Revenue Management processes are in place.
• Leading Revenue Management Meeting
• Performing daily, weekly and monthly analysis to understand the Market and anticipate situations.
• Ensuring accuracy of the data collection at all times.
• Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.

Job qualification

• Bachelor degree in hotel management or finance.
• 3 years revenue and yield experience in the hospitality industry
• Familiar with the hotel operations, available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, as well as local competitors and events.

King Power Mahanakhon Co.,Ltd.

Job Description

As the Director of Sales for King Power Mahanakhon, will lead the sales team and drive revenue growth for King Power Mahanakhon (Mahanakhon SkyWalk and other units). Primary focus will be on developing and executing sales strategies, building strong client relationships, and maximizing sales opportunities to achieve business objectives.

Qualifications

• Bachelor’s degree in business administration, Marketing, Hospitality, or related field. MBA preferred.
• Proven experience in sales management, with a minimum of 2 years in a leadership role, preferably in the tourism or entertainment industry.
• Strong leadership and team-building skills, with the ability to motivate and inspire a sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated track record of achieving sales targets and driving revenue growth.
• Proficiency in CRM software, sales analytics tools, and MS Office Suite.
• Flexibility to travel and work evenings, weekends, and holidays as required.

Dusit Thani Public Company Limited

Job Description

Job Objectives

Responsible for maintaining the smooth result delivery according to service checklist for CROS hotel(s) and financial objectives.

To optimize the revenue generated by the hotel(s) through effective pricing and inventory management strategies.

To perform as strategic business leader of the hotel(s) and gain trust from top management of the hotel(s).

Responsibilities: Dusit Thani Pattaya and Dusit Thani Laguna Phuket

• Assist the department head in strategic planning for the department

• Promote and assist to increase number of Dusit hotels participation with CROS

• Be a strategic business leader of Revenue Optimisation for the assigned hotels in CROS

• Balance the financial objectives of all properties to maximize total revenue

• Lead pricing, positioning, and inventory of the assigned CROS hotels

• Oversee all processes associated with demand, revenue, inventory, forecasting, budgeting, and opportunity analysis

• Act as primary contact for and maintains productive relationships with all stakeholders including GM’s, Director of Sales and Marketing, Owners and Corporate executives for the assigned hotels

• Responsible for achieving monthly, quarterly and annual revenue targets for all assigned hotels

• Responsible for allocating and managing rooms to be sold by each distribution channel

• Responsible for developing hotel’s offers to stimulate demand during low peak period and inform/advise it on a timely basis to marketing/advertising.

• Responsible for analyzing booking performance by distribution channel

• Work closely with Sales Personnel to provide rate analysis, analysis of booking trends, segmentation reporting and growth opportunities.

• Develop competitive rate analysis strategy.

• Compile information and present information strategies as requested.

• Stay current on competitors and other internet travel distribution channels.

• Responsible for weekly/monthly forecasting using tools provided

• Take an active role in annual budgeting process

• Overview of Reservations team

• Take on the role of key user of PMS system

• Effective setup and rollout of new and refurbished hotels

• Monthly reporting (Sales KPI, Statistical, etc.)

JOB REQUIREMENTS

• At least 5 year(s) in field of Manager or senior position in Revenue Management

• Must have strong analytical and data interpretation skills, as well as a deep understanding of the hotel industry, market trends, and customer behavior

• Must have a demonstrated ability to lead initiatives and show skills in follow up, multi-tasking, leadership, and accountability for team actions.

• Have good English communication skills both in written and spoken.

• Possess professional disposition with excellent communication and interpersonal skills.

Hilton

Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   

The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. 

What will I be doing? 

As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards: 

• Make sure all team members complete the Hilton University courses and pass the tests. 

• Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements. 

• Assist the Commercial Director / Revenue Manager to complete the hotel budget and forecast. 

• Maximize room sales and revenue for the hotel, prioritizing up-selling. 

• Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct. 

• Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct. 

• Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc. 

• Always maintain a sales attitude, not losing any sales opportunity in the hotel. 

• Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. 

• Note any changes in the main guest sources and market and report the trends changes to the Revenue Manager and Commercial Director. 

• Make sure all commissions are correct and followed-up on promptly. 

• Make sure all reject business is filed with the reasons. 

• Ensure that all correspondence has been filed accordingly, with correct and updated information. 

• Comply to the hotel credit policy and make sure all forecast revenues are met. 

• Comply with set rooms supply and price control. 

• Maintain and update guests’ information and sales data by reservation procedures. 

• Maintain high level guest service standards. 

• Ensure all information input is correct. 

• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs. 

• Maintain clean and tidy work areas at all times. 

• Comply with all company policies relating to reservations. 

• Comply with all systems and procedures as laid down by the hotel. 

• Prioritize the quality of reservations. 

• Strictly follow brand standards. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: We are passionate about delivering exceptional guest experience. 

• Integrity: We do the right thing all the time 

• Leadership: We are leaders in industry and our communities 

• Teamwork: We are team players in everything we do 

• Ownership: We are owners of our actions and decisions. 

• Now: We operate with a sense of urgency and discipline 

• University graduate. 

• Minimum 5 years of experience in a similar capacity with international chain hotels. 

• Excellent command of written and spoken in English and Chinese to meet business needs. 

• Good interpersonal, organizational and communication skills. 

• Good team player. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to lead, provide guidance and develop team members. 

• Knowledgeable and skilled in crisis management. 

• Innovative self-starter with high motivation. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Amburaya Residence (Kao-Samui) Co., Ltd.

Job Description

Job Description

Job Number 24113344
Job Category Revenue Management
Location W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand 
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
 

JOB SUMMARY 

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities

CANDIDATE PROFILE 

Education and Experience

A degree in a relevant business discipline preferred or demonstration of equivalent work experience.

CORE WORK ACTIVITIES

Executing Revenue Management Projects and Strategy 

• Manages room authorizations, rates and restrictions.

• Manages function space authorizations, restrictions and rental.

• Manages rooms inventory to maximize cluster rooms revenue.

• Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue.

• Releases group rooms back into general inventory and ensures clean booking windows for customers

• Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system.

• Prepares sales strategy critique.

• Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Ensures compliance and participation in company promotions and eCommerce channels

• Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS).

• Understands the working relationship between sales, reservations and property management systems.

• Participates in periodic regional reviews

• Promotes and protects brand equity.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions to achieve them.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Creates long range forecast for rooms and catering by segment and updates forecast every period.

• Creates weekly forecast for property operations and staffing purposes

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

• Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders.

• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – for prescribed timeframes

• Prepares revenue and profit opportunity analysis.

• Manages all revenue, profit and demand data associated with rooms and function space

• Develops and/or uses analytical tools and systems to maximize revenues and profit.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

Building Successful Relationships

• Proactively develops constructive and cooperative working relationships with others, and maintains them over time.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Accor Asia Corporate Offices

Job Description

MOVENPICK

Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand

Company Description
 

WELCOME TO MÖVENPICK HOTEL SUKHUMVIT 15 BANGKOK - A LUXURIOUS AND RELAXING OASIS IN THE HEART OF BANGKOK

Mövenpick Hotel Sukhumvit 15 Bangkok sits down a quiet side street, just a short stroll away from all the action and connected to the rest of the city via both the BTS Skytrain and MRT Subway at the Asok Interchange hub, just a five-minute walk away. For those who don’t want to walk, we make it even easier with a free Tuk-Tuk shuttle service from 10.00hrs – 20.00hrs.

With 363 stylish rooms and suites, guests can enjoy a modern Thai-Colonial elegance with plenty of refined flairs. The 46″ LED TVs and walk-in rain showers are just part of the in-room comforts. The hotel offers a casual all-day dining venue at Lelawadee Restaurant, offering Authentically inspired cuisine. It’s a great place for a coffee or snack or a private dinner.

A gorgeous rooftop swimming pool, “Rainforest” 360° Rooftop Bar, cozy courtyard, modulable meeting space, and unique two-story waterfall complete an exclusive relaxing package, making it easy to escape the busy city anywhere at the hotel.

Job Description
 

As Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: 

• Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. 
• Responsible for the promotion and sales of all products of the hotel. 
• Complete sales targets and related tasks set by the hotel. 
• Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan. 
• Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. 
• Produce quotations efficiently, send contracts to customers and follow-up promptly.  
• Show clients around the hotel. 
• Operate the hotel reservation system to book rooms, hotel facilities, etc. 
• Send the team’s work order promptly and ensure that the relevant departments receive relevant information. 
• Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. 
• Recommend other hotel chains within the group to clients. 
• Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. 
• Ensure effective communication between the Sales team and the hotel Operations team through regular meetings. 
• Handle guest feedback or complaints. 
• Maximize sales at all times and effectively forecast team and leisure revenue. 
• Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. 
• Actively participate in the development of marketing plans and collaborate to achieve budgets. 
• Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. 
• Coach the Sales team to always ensure that quality services and products are delivered to customers. 
• Lead the Sales team to achieve departmental goals. 
• Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. 
• Conscientiously perform assigned tasks and special tasks. 

Qualifications
 

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

• University degree in hospitality management or business management. 
• 5 years or above hotel sales and related experience. 
• Excellent Communication Skills (Thai, English & Effective people management and interpersonal skills.  Additional language proficiency is an advantage. 
• A valid driving license. 
• Good communication, organization and presentation skills. 
• Able to work under strong pressure. 
• Understand international customers and have strong market analysis ability. 
• Able to lead by example. 

Additional Information
 

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

The Siam Cement Public Company Limited (SCG)

Job Description

Responsibilities:

• Sourcing recycling products both domestically and overseas
• Sales of recycling products
• Coordinate with operation team and related parties.
• Gather & update market information, competitor's movement
• Build a strong relationship with customers & partners
• Explore new business opportunities

Qualifications:

• Bachelor Degree at least in general business or marketing or any related field
• Achieved a minimum GPA of 2.7 for Undergraduate and 3.3 for Post-graduate studies.
• Good communication in both spoken and written English (required TOEIC at least 550)
• Work experience at least 3 years in Sales Coordination role, Purchasing or related
• Able to communication skill in English, self-motivated and ability to work independently.
• Excellent communication skills (clarity well organized thinking)
• Computer literacy ex. MS office, Word, Excel, PPT
• Good business acumen.
• Good interpersonal skills, able to lead and motivate the team and demonstrate problem solving skills

Theeppipat Development Co., Ltd.

Job Description

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Duties and Responsibilities:

1. The ability to work quickly in high-pressure environment and ability to handle stress.
2. The ability to deal with a discriminating clientele.
3. The ability to select and train reservations staff, discipline and recommend termination as necessary, and conduct performance appraisals.
4. The ability to schedule staff according to budgeted guidelines, while ensuring maximum service to guests.
5. The ability to control room and rate availability in accordance with established guidelines to maximize occupancy and revenue.  
6. The ability to work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc.
7. The ability to control all suite reservations in conjunction with the Front Office Manager and ensure special handling of top corporate clients, VIPs, and return guests.
8. The ability to prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business.
9. The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list.
10. The ability to ensure that all reservation confirmations are printed out and mailed on a daily basis.
11. The ability to handle all No-Show billings and disputes.
12. The ability to ensure all reservations staff is familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests.
13. The ability to handle guest complaints keeping senior management well-informed of any problems and action taken.
14. The ability to maintain accurate records on pick-up, cancellations, no-shows, and sources of reservations.  
15. The ability to establish relationships with other Reservations in the city as well.
16. The ability to display a high level of integrity and professionalism at all times in dealings with guests and employees.
17. The ability to respond properly in any hotel emergency or safety situation.

Destinations of the World (Thailand) Co., Ltd.

Job Description

Job Purpose.

We are looking for the right candidate to join a fast growing and dynamic organisation. The candidate will be joining a marketing team that places emphasis on, and values collaborative teamwork. The candidate will gain invaluable experience working across various markets and will enhance their marketing knowledge as they help the organisation grow and meet its goals. The selected candidate will be based in our Thailand office and will report directly to the Singapore regional office.

Key Responsibilities. 

• Support the full spectrum of marketing activities across Asia Pacific. 
• Coordinate, execute and manage regional online and offline marketing campaigns and events.
• Develop and craft compelling content for eDMs and various social media channels. 
• Assist in the production of various artworks that include flyers, brochures, e-banners, etc.
• Ideate content angles for WebBeds’ in-house digital travel magazine, Travel Aggregator, and obtain materials needed from various stakeholders.
• Generating and analysing campaign reports to deliver marketing insights.
• Manage and liaise with external vendors and freelancers.
• Produce and maintain marketing collaterals/assets including website maintenance, refreshing marketing kit, updating sales, and contracting toolkits, etc.
• Assist with several smaller roles and responsibilities to help support the smooth running of the department. These can include monitoring email inboxes, assisting at trade shows, leading various projects, website monitoring, etc.

Required Experience and Knowledge.

• Degree in Mass Communication, Marketing, Business or equivalent.
• 3 to 5 years of relevant Marketing experience.
• Able to communicate in both English and Mandarin fluently.
• Proficiency English copywriting is required., Mandarin is preferred.
• Experience in content marketing and social media marketing.
• Hands-on experience in executing campaigns and events. 
• Intermediate knowledge and hands-on experience with Adobe Creative Cloud apps such as Premier Pro, Illustrator, Photoshop.
• Power user of Microsoft Office apps including PowerPoint, Word, and Excel.

• Experience with WordPress CMS, Google Analytics is a plus.
• Tech-savvy and able to multi-task in a fast-paced environment
• Possess  a positive learning attitude.
• A team player who possesses good interpersonal relationship and the ability to engage and work with multiple stakeholders across all levels.

About WebBeds.

Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. 

Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

 WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,500 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. 

Find out more about the WebBeds business at www.webbeds.com

WebBeds is a travel brand of Webjet Limited (ASX: WEB).

I.C.C. International Public Company Limited

Job Description

Job Description:

• To support the marketing communication manager in handling Team’s operations

• To work closely with superior in providing input and producing the marketing materials and all collateral

• Involve with production of all customer touchpoint channels that are VDOs, social media ad, landing page, preparation of product photos for use on various e commerce channels or the project being assigned from end to end.

• Understand FB Ads, Google Ads, Programmatic Ads etc., including offline medias

 Coordinate relevant partners both within the organization and outside the organization to drive work successfully and efficiently within the specific timeframe.

• Good at executing PR launches, KOLs search, social media tools and contents, online and offline marketing campaigns, promotions and communication activities, launching events to support the brand image 

Qualification:

• Bachelor’s degree or higher in Marketing, Public Relations, Mass Communication or related field

• 1-3 years’ experience in managing and executing marketing campaigns, especially in the Retails business

• PR marketing, Brand Management and Digital marketing will be an advantage

• Energetic, thorough, analytic, organize and good interpersonal skill

• Computer literacy with related program for digital marketing will be an advantage

• Creativity, Accountability, team player, and work well under pressure person

One Real Estate Co., Ltd.

Job Description

RESPONSIBILITIES:

• Marketing planning, media planning and budget planning for assigned projects
• Analyse market situation
• Summarize weekly & monthly report
• To motivate & supervise agency & internal business units to develop marketing campaign with the highest potential in term of business result

QUALIFICATIONS:

• Bachelor’s degree or higher in Marketing / Mass Communication / Business Administrative or related field.
• Candidate must possess at least in bachelor degree, any field
• Fresh graduates with positive attitude are also welcome.
• Very active and very good personality
• Be able to start working immediately
• Be able to work 6 days / week

SALARY:
 

• Salary negotiable

SKILLS PREFERRED

Business: Market Analysis

Languages: English - good

Languages: Thai - excellent

General Skills: Teamwork

General Skills: Analytical Thinking

General Skills: Work Well Under Pressure

General Skills: Positive Thinker

General Skills: High Responsibilities

บริษัท วัน เรียลเอสเตท จำกัด

388 ถนนรัชดาภิเษก แขวงจันทรเกษม

เขตจตุจักร จังหวัดกรุงเทพ 10900
(MRT : Ratchadapisek)
 

โทรศัพท์ : 0-2515-8970-1

โฮมเพจ : http://www.onerealestate.co.th [link removed]

DIRECTIONS GROUP (THAILAND) CO., LTD

Job Description

Directions Group (Thailand) Company Limited, the joint venture between Singapore Directions Group Inc., a leading integrated marketing and communications company that helms an impressive portfolio of well-known international brands that cover a gamut of industries, namely leisure and hospitality, luxury lifestyle and retail, as well as arts and entertainment and Thai founders. We specialize in providing brands with marketing communications solutions and events management expertise, from strategy and concept creation to final execution, striving to serve brands’ evolving needs to build brand equity and at the same time, grow the business in an ever-changing communications landscape. 

The Job Description:

Join our dynamic team at Directions Group Thailand as a Communication Executive, where you will support the crafting and execution of marketing communication campaigns for our luxury lifestyle clients. This role is designed for individuals who can bring a blend of social media strategy and account management skills to support our work across industries such as luxury fashion brands, high-end watches, fine jewelry, beauty, and hospitality.

You will assist in the planning and implementation of a diverse range of marketing communication activities, including Public Relations, Content Creation, Managing KOLs and influencers, Advertising, Samples Management, Events Planning, and Media Monitoring. In this supportive role, you will help maintain and cultivate lasting relationships with our clients and media partners, playing a crucial part in our mission to deliver impeccable service and innovative campaigns

Responsibilities:

• Forge and maintain client and media relationships; serve as the primary liaison for fostering outstanding service and securing positive coverage.
• Develop and implement innovative marketing communication strategies, including planning and developing social media campaigns, crafting or overseeing the creation of compelling content, and managing postings across platforms.
• Engage with customers across channels, analyze the performance of running campaigns, and stay updated with social media trends to ensure strategies are relevant and effective.
• Assist in planning content, executing strategies, managing samples for product loans/photoshoots, and organizing promotional events such as press conferences and exhibitions.
• Proactively message and pitch to targeted key press for editorial opportunities
• Contributing to content creation for Directions Group Thailand’s platforms (e.g., Instagram, Facebook, TikTok).
• Monitoring and analyzing the competitor activities updated every month
• Manage press event arrangements, celebrities/influencers/KOLs engagement, and provide clients with information on promotional opportunities and campaign progress.
• Achieve set KPIs and deliverables by the brand/company, submitting detailed reports on PR coverage including media analysis.
• Writing and translating Press Releases
• Supporting other special project as requested

Requirements:

• A diploma or degree in Business Studies, Marketing, Public Relations, or Mass Communications.
• At least 1 to 2 years of relevant experience in Account Excutive or Social Media role, with a preference for those with agency or luxury lifestyle industry experience.
• An established network in the lifestyle, fashion, and/or high-end watches and jewelry media is beneficial.
• Excellent communication, presentation, and writing skills.
• Highly organized with the capability to multitask efficiently.
• Resilient and independent, able to thrive in a fast-paced environment.
• A motivated self-starter with a positive, proactive attitude.
• A collaborative team player with strong interpersonal skills.
• Proficiency in Microsoft Office.
• Fluency in both Thai and English, with adept communication and writing skills in both languages.

RIMOWA (THAILAND) LTD.

Job Description

Responsibilities

• Achieve individual and team sales goals by providing excellent experience to clients.
• Support store daily operations (maintain store appearance, inventory management and after- sales follow-up etc.)
• Build up and maintain a good relationship with our clients.
• Assists to coordinate local events and maintain the brand standards.
• To collect payments and check cash balance upon store closing.
• To carry out stock checks as requested by the manager.
• To report on customer complaints, defective merchandises or returned merchandised, and parallel marketers’ activities.

Qualifications

• Sales experience in luxurious or retail sales experience is preferred.
• Possess excellent communication, customer service and interpersonal skill.
• Self-motivated, mature and good team-player.

Data collected will be treated in strict confidential and used for recruitment purpose only.

GLOBAL THAI HOLIDAY Co., Ltd.

Job Description

Reservation Manager at TEZ TOUR Thailand 🌴

Are you passionate about travel and hospitality? Do you thrive in a fast-paced environment where you get to make dreams come true for travelers? TEZ TOUR Thailand is seeking a highly motivated individual to join our team as a Reservation Manager at our Bangkok or Phuket office.

Requirements:

1. Proven experience as a Reservation Manager or similar role in the travel industry.

2. Strong knowledge of reservation systems and software.

3. Excellent communication and customer service skills.

4. Ability to lead and motivate a team or work independently. 

5. Attention to detail and organizational skills.

6. Flexibility to work during peak travel seasons and weekends.

7. Proficiency in English (knowledge of additional languages is a plus).

8. Bachelor’s degree in Hospitality Management, Tourism or related field.

If you meet these requirements and are ready to take on a challenging yet rewarding role in the travel industry, we want to hear from you!

Join TEZ TOUR Thailand and be part of a dynamic team dedicated to providing exceptional travel experiences for our customers. Apply now to start your exciting career as a Reservation Manager in the heart of Bangkok!

To apply, please send your resume and cover letter to a.snetkov@tez-tour.com with the subject line "Reservation Manager Application - Bangkok / Phuket Office." Take the first step towards an incredible journey with TEZ TOUR Thailand today. 🌟
 

Accor Asia Corporate Offices

Job Description

Marriott International

Job Description

POSITION SUMMARY

Monitor, process, and track sales turnovers and perform administrative duties to maintain accuracy of hotel inventory. Input and access data in sales systems. Promote awareness of brand image, both internally and externally. Be proficient in systems audits and training with emphasis in Sales Force Automation and Next Generation System.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Job Description

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Responds to incoming group/catering opportunities for the property that are outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales revenue.

• Develops effective group/catering sales plans and actions.

• Designs, develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Manages and develops relationships with key internal and external stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Lub d Co., Ltd.

Job Description

Join the Crew: Group E-Commerce Manager Wanted!

Group E-Commerce Manager Responsibilities:

• Handle online business platforms under Lub d & Marasca brand.
• Assist Website developer to upload updated content and proper details.
• Drive customer engagement and revenues from online channels.
• Handel OTAs, Channel Manager and Booking engine on various aspects like shop rate competitor, review/update content & photo, and prepare/compare production.
• Be in touch with online business partners and update business trends.
• Provide knowledge and information about OTA platform to the property level
• Monitor SEO & SEM campaign where provided by digital agency
• Initiate new promotion / offer / campaign to increase production from online channels
• Assist Website developer with improving website performance.
• Assist E-Commerce Manager on reports daily, weekly and monthly basis.
• Together with Commercial Team to ensure customer satisfaction over all digital channels.
• Update hotel systems, troubleshoot, train and retain teams on new functionality.
• Monitor E-Commerce ticketing system and response on time
• Seeking new opportunities and implement the system for online business
• Handle booking engine system for brand website
• Analyze data of customer for deploying updated strategy for specific hotel

Who You Should Be:

We’re looking for a trailblazer with a passion for the unconventional and the ability to turn ideas into reality. You’re a great communicator who thrives in a collaborative environment, eager to connect with our crews across different countries. Innovation is second nature to you, and you genuinely enjoy working with people. You’re driven and ready to take on projects from start to
finish. You embody the Lub d spirit, understanding the needs of our crew and tribe to enhance their experience. You stay ahead of industry trends and love sharing new ideas. Flexibility, creativity, and leadership skills are essential. We value passion, innovation, and the right vibe.

Apply now and join the Lub d crew!

Sala Samui Co., Ltd.

Job Description

Key Responsibilities:

• Analyze market trends and competitive landscape to identify revenue opportunities
• Develop pricing strategies and tactics to maximize revenue and occupancy
• Monitor and adjust room rates, inventory availability, and distribution channels
• Collaborate with sales, marketing, and operations teams to optimize revenue performance
• Utilize revenue management tools and systems to track performance and make data-driven decisions
• Provide regular reports and analysis to senior management on revenue performance and trends

Qualifications:

• Bachelor's degree in hospitality management, business administration, or related field
• Minimum of 2 years of experience in revenue management or related role in the hospitality industry
• Strong analytical skills with the ability to interpret data and make strategic recommendations
• Excellent communication and interpersonal skills
• Proficiency in revenue management software and tools (e.g., RMS, PMS, CRS)
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Please submit your resume at admin3@salahospitality.com

LIVEIN (TH) CO., LTD.

Job Description

Position Overview:  We are looking for a dynamic and results-driven Rental Conversion Executive to join our team at Livein. The ideal candidate will be responsible for converting new customer leads into tenants, ensuring a high occupancy rate for the apartment buildings under Livein. This role involves both online and offline interactions with potential tenants and collaboration with apartment owners.

Key Responsibilities

• Receive new customer leads from the marketing team and convert them into tenants.
• Engage with potential tenants online and, if necessary, arrange property viewings to close deals.
• Manage assigned buildings or areas, and support buildings with high vacancy rates as needed.
• Track and analyze customer interactions to identify pain points and improve conversion strategies.
• Create Sale strategies to Increase or Maintain the booking.

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality or a related field.
• Proven experience in sales, leasing, or a related field.
• Excellent communication and negotiation skills.
• Ability to understand customer needs and address their pain points.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.

Kao Industrial (Thailand) Co., Ltd.

Job Description

Responsibility

- Responsible for Kao Line Official Account "Kao Smile Club" e.g. Content, Recruit Member, CRM Program, Kao Brand Campaign

- Generate data driven insight, translate key finding into personalize marketing campaign

- Plan & implement Marketing Campaign by optimum spending for online channel to ensure that sales & profit will be achieved target

- Collaborate with related parties (Internal & External) to explore and develop MarTech tools

- Lead and support in project as assigned

Qualification

- Bachelor’s degree in Business Administration, Marketing or related fields

- At least 3 years of experience in Digital Marketing, Ecommerce Business

- Familiar with tools e.g. Power BI, Tableau, Data cloud & Marketing cloud

- Well organized and project management skill

- Values ownership, performance driven and continuous improvement

- Fluent in reading and writing in English with great presentation skill

Renaissance Koh Samui Resort & Spa

Job Description

LAUNDRY YOU COMPANY LIMITED

Job Description

Key Responsibilities:

• Develop and execute digital marketing campaigns across various channels including social media, email, search engines, and display advertising.
• Monitor and report daily, weekly and monthly media performance.
• Create engaging and relevant content for various digital platforms.
• Develop and implement social media strategies to increase brand awareness and engagement.
• Monitor social media channels, respond to customer inquiries, and manage online reputation.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 2 years of experience in digital marketing.
• Proven experience in managing digital campaigns and social media platforms.
• Strong understanding of SEO, SEM, Google Analytics, and other digital marketing tools.
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Strong people and agency management

Global Compass (Thailand) Ltd.

Job Description

Job description and responsibilities

• Determine and identify clients' requirements for their ideal travel program, accommodation, and special interests to process quotation offer to clients.
• Create leads for sales opportunities and follow up to closing sales by handle and control price vs quality delivery in time bring business to company;
• Communicate and liaise internally (colleague & partners) and externally (clients) according to company direction in order to provide efficient and high delivery of service through email, phone calls include mobile, social media (LINE, SKYPE, Whatsapp & WECHAT) and take appropriate action;
• Provide high quality and timely communication both internally and externally, manifests and other quotation;
• Flexible working time to cover task include WFH after working hour and holiday when necessary;
• Promote the branding of company by maintains and develop relationship with clients;
• Manage proper reports as requests;
• Adopt company policies;

• Bachelor’s Degree onward;
• Hospitality or Tourism faculty will be benefit to candidate;
• Experience 1-5 years  in Tour Operator business, specializing in group business will be prioritized;
• Welcome experience gained within a travel agency;
• Attention to detail and a high level of numeracy;
• Strong proficiency Writing & Reading in English and basic Listening & Speaking in English;
• Skilled in the use of Microsoft office & Excel, other programs will be valuable;
• Logic communication skills, basic presentation and strong negotiation skills;
• Well known problem-solving capabilities based on reasonable;
• Excellent time management skills especially Supervisor Level;
• A preparedness to work outside;

LIVEIN (TH) CO., LTD.

Job Description

Job description

Job Overview

Are you ready to embark on an exhilarating journey as our Revenue Assistant Manager: Building Launch Lead? Join our dynamic team and be at the forefront of revolutionizing the co-living experience!

Responsibilities

1. Igniting Occupancy Momentum:

· You'll be the driving force behind the occupancy and sales for our newly onboarded buildings, injecting life into each space with your passion and expertise.

2. Occupancy and Sales Strategist:

· As the strategic brain behind occupancy fulfilment, you'll craft ingenious plans to maximize occupancy, ensuring our buildings pulsate with vibrant community energy.

3. Resourceful Entrepreneur:

· Armed with creativity and resourcefulness, you'll utilize every tool in your arsenal to kickstart sales and occupancy, leaving no stone unturned in your quest for occupancy.

4. Funnel Manager:

· Dive deep into the sales funnel, meticulously tracking and managing every element from leads to appointments and appointments to sales, ensuring a seamless journey for our prospective residents.

5. Out-of-the-Box Thinking:

· Break free from conventional norms and unleash your creativity to achieve unprecedented results, constantly pushing boundaries and exploring new avenues for growth.

6. Reporting:

· As the compass guiding our revenue ship, you'll provide insightful reports to our Revenue Manager, steering us toward greater heights with your strategic insights.

Job Requirements

1. Sales and Marketing Background: You bring a wealth of experience in sales or marketing, possessing the skills to captivate and convert prospects into residents seamlessly.

2. Minimum 3 years Experience in relevant fields such as Business Development, Business Analysis, Sales and Marketing, Product or Project Launch.

3. Creative Results Driver: Your track record speaks volumes – you've consistently driven results through innovative and creative approaches, setting benchmarks for excellence in your field.

4. Real Estate Projects Launching Experience: Bonus to have, experience in launching real estate projects is a valuable asset, providing you with a unique perspective and edge in to be successful in this role.

5. Entrepreneurial Experience Encouraged to Apply: If you've ventured into the realm of entrepreneurship before, you're exactly who we're looking for – your boldness and ambition align perfectly with our vision of redefining co-living.

RAVIPA JEWELRY COMPANY LIMITED

Job Description

Job Description:

• Ideate new, Creative approaches to influencer campaigns
• Select proper influencers and media in each platform responding directly to the assignment.
• Coordinate and follow up with influencers in order to create efficient results correctly.
• Create the content and caption along with a Brief for influencers in order to understand the task clearly. 
• Meet up with influencers when there is an event or remote work. 
• Keep the information and follow other assigned tasks responsibly 

Qualifications:

• At least 2 experienced years in part of the influencer area.
• Proven background in agency companies is a plus
• Have ever coordinated and had a good connection with influencers
• Experience in Live streaming and production for photo shooting would be an advantage
• High responsibility, good behavior, and interpersonal skills
• Good creative ideas and think out of box
• Good negotiable & problem solving skill
• Able to communicate in English
• Expert in the Twitter platform would be an advantage
• Passionate in fashion & lifestyle or jewelry industry

Remark: Please attach your portfolio with your job application.

Work location: Near BTS Ploenchit and MRT Lumpini

Accor Asia Corporate Offices

Job Description

Shopee (Thailand) Co., Ltd.

Job Description

Shopee (Thailand) Co., Ltd.

Job Description

Central Restaurants Group (CRG)

Job Description

Responsibilities

• Management responsibilities Product category menu for plan to Nationwide launch with Yum Restaurant.
• Track and analyze promotion and sales results for continual improvement.
• Responsible for pre & post analysis of Promotion report to GM and Operations Team.
• Initiate special localized promotions and other activity for each store to achieve Beat Year Ago sales and transaction.
• Evaluate and analyze LSM results with recommendations and learning
• Develop and analyze customer database for proper choosing LSM programs to achieve SSTG.
• Maintain regular measurement of the ROI of campaigns.
• Manage both offline and online media & creative work to support the assigned campaign New Store opening Promotion.
• Initiate special Promotion & Activity for New Store opening.
• Execution in KFC cafe' by arigato marketing campaign as assigned

Qualification

• Bachelor's degree in Marketing 
• 2-3 years working experiences in Marketing (Strategy,Planning,Promotion,Campaign,Communication and Event)
• Experiences in QSR, Food Chain Restaurant business will be preferred
• Able to use Microsoft Excel, Word, Powerpoint 
• Good command in English
• Good Analytic Skill

BRICKS REVOLUTION COMPANY LIMITED

Job Description

Location: Bangkok Office (Full-Time)
Hotel Location: Aviyana Hua Hin, Hua Hin, Thailand

About Us:
Aviyana Hua Hin is an upcoming five-star beachfront hotel specializing in events and offering an extensive array of innovative food and beverage options. With 115 rooms and multiple restaurants and bars, our hotel provides guests with modern design, exceptional hospitality, and unparalleled experiences.

Job Summary:
We are seeking a dynamic and experienced E-commerce and OTA Manager to join our team in our Bangkok office. The ideal candidate will be responsible for managing and optimizing our online presence on various online travel agencies (OTAs) such as Agoda, Expedia, and Booking.com, driving online bookings, and maximizing revenue. This role requires a strategic thinker with a deep understanding of the digital landscape, hospitality industry trends, and OTA platforms.

Key Responsibilities:

OTA Management:

• Manage and optimize listings on OTA platforms including Agoda, Expedia, Booking.com, and others.
• Monitor and adjust pricing strategies to maximize revenue and occupancy rates.
• Ensure all property information, photos, and descriptions are accurate and updated regularly.
• Handle OTA promotions and special offers to increase visibility and bookings.

E-commerce Strategy:

• Develop and implement effective e-commerce strategies to enhance online presence and drive direct bookings through our website.
• Collaborate with marketing teams to create compelling online campaigns, advertisements, and promotions.
• Analyze website traffic and OTA performance data to identify trends, insights, and areas for improvement.

Revenue Management:

• Work closely with the revenue management team to develop dynamic pricing models and inventory management strategies.
• Monitor competitive set performance and market trends to make informed pricing and promotional decisions.
• Prepare regular performance reports and present findings to senior management.

Customer Relationship Management:

• Respond to guest reviews and feedback on OTA platforms in a timely and professional manner.
• Foster strong relationships with OTA account managers and leverage these relationships to negotiate better terms and conditions.

Collaboration and Coordination:

• Liaise with the hotel operations team in Hua Hin to ensure seamless guest experiences from booking to check-out.
• Work with the marketing team to align OTA strategies with overall brand objectives and marketing campaigns.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce, OTA management, or revenue management within the hospitality industry.
• Proven track record of increasing online bookings and revenue through OTA channels.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Proficiency in OTA platforms and hotel property management systems (PMS).
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Fluency in Thai; proficiency in English is a plus.

How to Apply:
If you are passionate about the hospitality industry and have the expertise to drive our e-commerce and OTA performance to new heights, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to sumalee@aviyanahuahin.com and/or deboshree@aviyanahuahin.com .