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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

SOFITEL SINGAPORE CITY CENTRE

Job Description

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

Mandate Of Manpower

Job Description

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure
• Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time

Requirements:

• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

Hotel Indigo colleagues are the people at the center of every new story . They make all guests feel welcome in the neighbourhood and at home in the hotel. At

Hotel Indigo

we deliver inspired service. Our guests are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime. Join us as a

Assistant Housekeeping Manager

in

Hotel Indigo Singapore Katong.

You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can: Supervise the housekeeping and laundry operation to ensure cleanliness quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Responsibilities:

Monitor budget and control expenses with a focus on increasing productivity. Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation). Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Promote teamwork and quality service through daily communication and coordination with other department heads. Inspect all assigned rooms and public areas to ensure furnishings, guest rooms, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise team of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Routinely perform all housekeeping duties necessary including making beds, vacuuming, and cleaning guest rooms to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents). Perform other duties as assigned and may also serve as manager on duty. Qualifications and Requirements:

High School Diploma / secondary education / equivalent plus one year of assistant executive housekeeper experience in similar capacity in the hospitality industry. Must be able to speak local language(s). What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

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Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Roles & Responsibilities

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 
• Supervise pest eradication activities with great attention to detail. 
• Conduct daily inspections of public areas and employee locker rooms. 
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 
• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

Job Requirements 

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred. 
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred. 
• A team player and takes initiative to assist other team members when required.
• Commitment to work rotating shift and any day, including weekends and public holidays. 
• Meticulous with strong attention to details with good follow-up.

*We regret to inform that only shortlisted candidates will be notified

*This role is for Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Marriott International

Job Description

Job Number

24135853 Job Category

Housekeeping & Laundry Location

Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Non-Management JOB SUMMARY Responsible for checking and maintaining guest rooms to Hotel’s standard and turning DI rooms to IS promptly for Front Desk. JOB DUTIES AND RESPONSIBILITIES Assumes responsibility for the department in the absence of the Executive Housekeeper and Housekeeping Manager. Allocates work schedule to Room Attendants for current shift. Prepares work schedule for the next day. Conducts briefing and 15 minutes training for Room Attendants at the start of each shift. Issues keys and pagers to Room Attendants at the start of each shift. Ensures proper key controls are in effect. Responsible for allocation of thorough cleaning and project work schedules. Inspects rooms for cleanliness and maintenance standards. Reports all room status discrepancies to Housekeeping office. Monitors performance standards of Room Attendants. Coach and counsel Room Attendants, issues progressive disciplinary notices as and when necessary. Supports departmental training initiatives for all associates. Reports defects to Engineering Department and follows up on repairs. Ensures cleanliness of guest corridors, service landings and pantries. Records all activities during each shift in Assistant Housekeeper’s daily worksheet and ensures accurate hand-over at the end of the shift. Participates in the various inventories conducted by Housekeeping. Carries out Room Attendant’s duties as and when necessary. Assists with administrative duties and public area duties when required. Ensures all lost and found items are handed over to Housekeeping Office. Assists with handling of investigations, guest complaints and requests, promptly and efficiently. Communicates performance expectations to Room Attendants, follows up to ensure understanding and monitors progress. Participates in the Room Attendant’s appraisal process, giving feedback as needed. Ensures all Room Attendants have proper supplies, equipment and uniforms. Participates in departmental meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. Any other duties as may be assigned from time to time. JOB REQUIREMENTS A minimum education in Nitec or Higher Nitec in Hotel & Tourism Services At least 2 years of relevant experience in handling Supervisory Housekeeping A great team player Proficient in communications skills & interpersonal skills Able to start work within short notice

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Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 
• Supervise pest eradication activities with great attention to detail. 
• Conduct daily inspections of public areas and employee locker rooms. 
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 
• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred. 
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred. 
• A team player and takes initiative to assist other team members when required.
• Commitment to work rotating shift and any day, including weekends and public holidays. 
• Meticulous with strong attention to details with good follow-up.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Job Description - Assistant Housekeeper (Conrad Singapore Orchard) Job Number:

HOT0AU7J Work Locations

Conrad Singapore Orchard 1 Cuscaden Rd Singapore 249715 An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department. What will I be doing? As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards: Ensure the ultimate comfort, cleanliness, and safety for all guests, as expected in Conrad Singapore Orchard. Assist in recruiting qualified people and training employees to achieve the standards of cleanliness and high level of service. Be responsible for daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public areas. Monitor daily assignments for guest room cleaning and ensure proper quotas are assigned to achieve optimum productivity. Establish a safe working environment. Coordinate tasks and supervise outside contractors working in the hotel premises. Establish and maintain accurate inventory records on cleaning equipment, guest supplies, and cleaning supplies. Establish a cleaning program maintaining top quality standards in performance, procedures, and productivity pertaining to all public guest areas. Be familiar with occupancy projections and forecast manning as required. Establish effective communication with Assistant Manager and various departments to meet their needs as it relates to Housekeeping. Carry out routine daily inspections, noting deficiencies and ensuring proper follow-up procedures. Coordinate engineering work orders for assigned areas and follow up inspection. Coordinate cleaning schedules and maintenance programs for all guestrooms, guest corridors, public areas, and heart of the house. Review all work orders submitted and ensure all orders are carried out in a timely manner. Clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning jobs are carried out in accordance with standard expectations. Monitor cost control programs for housekeeping labor and operating supplies. Assist in administering and keeping accurate records of all personnel-related updates. Be familiar with and understand all the hotel and departmental policies, procedures, and standards established for the department. Be involved in ensuring that all online training materials are updated at all times. Identify employee needs and develop staff and coordinate training when needed. Ensure all policies and procedures are observed and in place. Assist in conducting monthly staff meetings. Maintain a high level of employee morale. Be familiar with laundry operations and assist in handling complaints when required. Be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas. Participate and assist in conducting yearly performance evaluations ensuring reviews are completed in a timely manner. Participate in counseling and disciplining staff when needed, ensuring proper follow-up action is taken and staff is reviewed accordingly. Understand the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, and operating expense budget that is presented by the Executive Housekeeper. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management. What are we looking for? An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Reading, writing, and oral proficiency in English Language. Ability to speak an additional language will be an advantage. Possesses leadership skills and able to make sound independent decisions. Previous experience in Housekeeping with supervisory responsibilities. Possesses strong interpersonal skills and experience in people handling. Flexible with shifts. Able to work on weekends. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from

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Private Advertiser

Job Description

Looking for FULL time only housekeepers in Sembawang/ Yishun/ Canberra/ Admiralty area

Job Scope:
-Maintaining guestrooms and bedrooms clean and sanitised 
-Restocking amenities and keeping washroom clean 
-Dispose of trash
-Report any disruptions, deficiencies, or damages to superiors 
-Monitor and report any low cleaning supplies
-Adhere strictly to health and safety regulations

The buildings consist of 3 stories with stairs only; walking to another building is required

Job Requirement :
-Working hours - 5.5 days (Weekdays 8am to 5am and Weekend half day)
-Work location - North Singapore (Yishun / Sembawang / Woodlands / Admiralty)
-Choose to work either Saturday or Sunday 
-Nearby public transport
-Positive working environment
-Immediate hiring
Candidates with or without experience are welcome to apply, as training will be provided.

No prior experience necessary, training will be provided

#SeniorsWelcome

Attractive salary from $1800 - $2000 and more
 

WhatsApp / call 9.3.9.5.3.4.3.1 to apply

Marriott International

Job Description

Enter status of rooms cleaned.

Complete checklists to report cleanliness and condition of each assigned area.

Complete required Housekeeping paperwork.

Identify room assignments and type of cleaning required for each room.

Inspect guest rooms after being cleaned by Housekeeper.

Respond promptly to requests from guests and other departments.

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Speak with others using clear and professional language.

Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Stand, sit, kneel, or walk for an extended period across an entire work shift.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Enter and locate work-related information using computers and/or point of sale systems.

Visually verify and interpret written documents.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION Education: High school diploma or G.

E.

D.

equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Far East Organization

Job Description

Assistant Housekeeping Manager (The Clan Hotel)

Job Expectations

Create positive and memorable guests’ experiences by ensuring guest rooms and public areas are well maintained.

Conduct checks at assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained.

Ensure trolleys are replenished and properly parked at designated areas.

Ensure work orders and requests are carried out promptly and efficiently.

Investigate and follow up on feedback regarding housekeeping services.

Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

O-Level or equivalent

At least 2 years of supervisory experience in Hotel Housekeeping

Proactive, meticulous and able to perform strenuous activities and handle heavy load

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Marriott International

Job Description

Job Number

24116551 Job Category

Housekeeping & Laundry Location

JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

NRelocation?

NPosition Type

Management JOB SUMMARY

Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.

Ensures property guestrooms, public space and employee areas are clean and well maintained.

Completes inspections and holds people accountable for corrective action.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Housekeeping Operations and Budgets

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Inspects guestrooms on a daily basis.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Supports and supervises an effective inspection program for all guestrooms and public space.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensures all employees have proper supplies, equipment and uniforms.

Communicates areas that need attention to staff and follows up to ensure understanding.

Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

Schedules employees to business demands and tracks employee time and attendance.

Ensures employees understand expectations and parameters.

Observes service behaviors of employees and provides feedback to individuals.

Celebrates successes and publicly recognizes the contributions of team members.

Providing and Ensuring Exceptional Customer Service

Sets a positive example for guest relations.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Responds to and handles guest problems and complaints.

Strives to improve service performance.

Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Job Description - Assistant Housekeeper (Conrad Singapore Orchard) (HOT0AU7J) Job Description Assistant Housekeeper (Conrad Singapore Orchard)

( Job Number:

HOT0AU7J

) Work Locations Work Locations

:

Conrad Singapore Orchard

1 Cuscaden Rd

Singapore

249715 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department. What will I be doing? As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards: To ensure the ultimate comfort, cleanliness and safety for all the guest, as expected in Conrad Singapore Orchard To assist in the recruiting qualified people, to train employees in order to achieve the standards of cleanliness and high level of service. To be responsible for the daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public area. To monitor daily assignments for guest rooms cleaning and to ensure that proper quotas are assigned to achieve optimum productivity. To establish safe working environment. To coordinate tasks and supervise outside contractor working in the hotel premises. To establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies. To establish a cleaning program maintaining top quality standard in performance, procedures and productivity pertaining to all public guest areas. To be very familiar with occupancy projection and to forecast manning as required. To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping. To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures. To coordinate engineering work orders for assigned areas and follow up inspection. To coordinate cleaning schedules and maintenance program for all guestrooms, guest corridors, public areas and heart of the house. To review all work orders submitted and ensure all orders are carry out in a timely manner. To clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation. To monitor cost control program for housekeeping labor and operating supplies. To assist in administering and keeping accurate record all personnel related updates. To be familiar with and understand all the hotel and departmental policies, procedures and standards established for the department. To be involved in ensuring that all on line training material are updated at all time. To be involved in identifying employees needs and to develop staff and coordinate training when needed. To ensure all policies and procedure are observed and is in place. To assist in conducting monthly staff meeting. To maintain a high level of employee morale. To be familiar with laundry operation and to assist in handling complaint when required. To be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas. To participate and assist in conducting yearly performance evaluation ensuring reviews are completed in a timely manner. To participate in counseling and discipline staff when needed ensuring proper follow up action is taken and staff is review accordingly. To have an understanding on the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, operating expense budget that is presented by the Executive Housekeeper. To respond properly in any hotel emergency or safety situation. To perform other tasks or projects as assigned by hotel management. What are we looking for? An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Reading, Writing and Oral proficiency in English Language. Ability to speak on additional language will be an advantage. Possesses leadership skill and able to make sound independent decision. Previous Experience in Housekeeping with supervisory responsibilities. Possesses strong interpersonal skill and experience in people handling. Flexible with shifts. Able to work on weekends. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Marriott International

Job Description

Marriott International

Job Description

Job Number

24116551 Job Category

Housekeeping & Laundry Location

JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

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JW Marriott Hotel Singapore South Beach

Job Description

HORIZONS HVL SINGAPORE PTE. LTD.

Job Description

Job Title: Housekeeper & Cleaner

Location: Nassim Road, Singapore

Job Type: Full-Time

Job Summary: We are seeking a dedicated and meticulous Housekeeper & Cleaner to maintain the cleanliness and organization of a luxury apartment along the Nassim Road. The ideal candidate will have a keen eye for detail, a strong work ethic, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Perform general cleaning duties, including sweeping, mopping, dusting, vacuuming, and polishing furniture.
• Clean and sanitize bathrooms, kitchens, and other living areas.
• Change and launder bed linens, towels, and other household fabrics.
• Organize and tidy rooms, closets, and storage areas.
• Handle laundry tasks, including washing, drying, ironing, and folding clothes.
• Manage waste disposal and recycling.
• Report any maintenance issues or repairs needed to the PA of the owner.
• Ensure all cleaning equipment and supplies are used and stored safely.

Qualifications:

• Proven experience as a housekeeper or cleaner in a similar setting.
• Excellent knowledge of cleaning products, techniques, and standards.
• Ability to work independently and manage time effectively.
• Strong attention to detail and organizational skills.
• Good communication skills and the ability to follow instructions.
• Physical stamina and the ability to lift and move heavy items if necessary.
• Trustworthiness and discretion, especially when dealing with confidential or personal items.

Preferred Qualifications:

• Previous experience in luxury apartments or high-end residences.
• Basic knowledge of household appliances and their maintenance.
• Ability to speak and understand English.

Working Hours:

• 8am-6pm, 5.5 days a week, with flexibility for weekends or holidays if required.

Far East Organization

Job Description

Assistant Housekeeper (Oasia Hotel Novena) 2

Responsibilities

Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained Take charge of assigned areas and ensure housekeeping services are in line with the established standards Conduct random checks on service areas Ensure trolleys are replenished and properly parked at designated areas Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties) Ensure work orders and requests are carried out promptly and efficiently Investigate and follow up on feedback regarding housekeeping services Requirements

O-Level or equivalent At least 2 years of supervisory experience in Hotel Housekeeping Proactive, meticulous and able to perform strenuous activities and handle heavy load

#J-18808-Ljbffr

Hotel Royal @ Queens (Singapore) Pte Ltd

Job Description

JOB SCOPE

The Operations Manager, Housekeeping & Maintenance will assist in ensuring the smooth running of the housekeeping, laundry and maintenance operations. The incumbent will be responsible for developing effective and efficient housekeeping and maintenance procedures. Overseeing the learning and development of the staff.

JOB DESCRIPTION

1. Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards.

2. Plan manpower requirements according to hotel occupancy including daily allotment and scheduling of overtime requirements.

3. Supervise staff with special emphasis placed upon delegation of authority and responsibility to the Assistant Housekeeper and Floor Supervisors.

4. Liaisse with Front Office to check on room occupancy forecast so as to plan for sufficient manpower needs.

5. Plan spring cleaning to be carried out duirng off peak period when necessary.

6. Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets.

7. Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage.

8. Coordinate with laundry contractors on pest control, landscaping maintenance, rental of plants and floral arrangements displays.

9. Overseeing the maintenance team and ensuring that the day to day room maintenance is in order.

JOB REQUIREMENTS

1. Diploma/Degree in Hospitality and Tourism management.

2. 5 years of relevant working experiences and exposures in the hospitality industry.

3. Strong leadership in leading a team.

4. Excellent interpersonal communication and organising skills.

5. Able to work independently and as well as with the team.

Raffles Hotel Singapore

Job Description

The position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities Manages The Daily Housekeeping Operations For Rooms And Public Area Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards.

Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied.

Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues.

He / she will focus on the well-being, safety, and training as well as development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.

Primary Responsibilities Manages The Daily Housekeeping Operations For Rooms And Public Area Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards.

Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied.

Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues.

He / she will focus on the well-being, safety, and training as well as development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.

Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.

Candidate Profile Knowledge and Experience Diploma or Degree preferably in hospitality or related field.

Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.

Experience in luxury hotel / resort environment.

Competencies Oral and written fluency in English.

Ability to converse in other languages is an advantage.

Working knowledge of Microsoft Office (Excel, Outlook, Power Point, Word) and Opera PMS.

High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

Confidently able to resolve problems and make decisions.

Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.

Uses sensitivity and discretion in supporting guests’ needs.

Leads to constantly improve the guest service experience.

Leadership skills developed – collaborative, enabling, and entrepreneurial.

Career focused, wanting to grow and develop, self-motivated.

Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore5-day Work Week.

Duty Meals are provided.

Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

Medical and Wellness Benefit.

Comprehensive Insurance Coverage.

Local/Overseas Career Development & Growth Opportunities.

Holistic Learning and Development Opportunities.

Raffles Hotel Singapore

Job Description

The position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities Manages The Daily Housekeeping Operations For Rooms And Public Area Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards.

Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied.

Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues.

He / she will focus on the well-being, safety, training and development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.

Candidate Profile Knowledge and Experience Diploma or Degree preferably in hospitality or related field.

Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.

Experience in luxury hotel / resort environment Competencies Oral and written fluency in English.

Ability to converse in other languages is an advantage.

Working knowledge of Microsoft Office (Excel, Outlook, Power Point, Word) and Opera PMS.

High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

Confidently able to resolve problems and make decisions.

Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.

Uses sensitivity and discretion in supporting guests’ needs.

Leads to constantly improve the guest service experience.

Leadership skills developed – collaborative, enabling, and entrepreneurial.

Career focused, wanting to grow and develop, self-motivated.

Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore5-day Work Week.

Duty Meals are provided.

Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

Medical and Wellness Benefit.

Comprehensive Insurance Coverage.

Local/Overseas Career Development & Growth Opportunities.

Holistic Learning and Development Opportunities.

Raffles Hotel Singapore

Job Description

The position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.

·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

Diploma or Degree preferably in hospitality or related field.

Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.

Experience in luxury hotel / resort environment

Competencies

Oral and written fluency in English. Ability to converse in other languages is an advantage.

Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

Confidently able to resolve problems and make decisions.

Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.

Uses sensitivity and discretion in supporting guests’ needs.

Leads to constantly improve the guest service experience.

Leadership skills developed – collaborative, enabling, and entrepreneurial.

Career focused, wanting to grow and develop, self-motivated.

Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

5-day Work Week.

Duty Meals are provided.

Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

Medical and Wellness Benefit.

Comprehensive Insurance Coverage.

Local/Overseas Career Development & Growth Opportunities.

Holistic Learning and Development Opportunities.

Raffles Hotel Singapore

Job Description

The position is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.

Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.

Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.

Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.

Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.

Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.

Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.

Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

Diploma or Degree preferably in hospitality or related field.

Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.

Experience in luxury hotel / resort environment.

Competencies

Oral and written fluency in English. Ability to converse in other languages is an advantage.

Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.

Confidently able to resolve problems and make decisions.

Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.

Uses sensitivity and discretion in supporting guests’ needs.

Leads to constantly improve the guest service experience.

Leadership skills developed – collaborative, enabling, and entrepreneurial.

Career focused, wanting to grow and develop, self-motivated.

Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

5-day Work Week.

Duty Meals are provided.

Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

Medical and Wellness Benefit.

Comprehensive Insurance Coverage.

Local/Overseas Career Development & Growth Opportunities.

Holistic Learning and Development Opportunities.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

OCD Hands Pte. Ltd.

Job Description

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure
• Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time

Requirements:

• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable

HILTON SINGAPORE ORCHARD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Housekeeper, you will be responsible for performing the following tasks to the highest standards:

• Work closely with the Front Office team to ensure correct room status at all times.
• Maintain good working relationship and communication with other departments.
• Ensure the work at guest floor areas are according to the department’s procedures and that guest floor areas are clean and well maintained.
• Deliver high quality service to guests.
• Perform daily room allocation; ensure the rooms are assign out according to business need.
• Personally set up and inspect VIP rooms.
• Offer personalized service and assistance for regular and long stay guests.
• Ensure guests’ needs and reasonable requests are met.
• Seek opportunities to improve guest service consistently from guests’ comments.
• Take appropriate action to resolve guests’ complaints promptly.
• Ensure proper handling of lost and found items.
• Responsible for key controls of guest floors and the master key control.
• Supervise and control all guest floor operations, supporting and supervising the supervisors or attendants in their work, and provide assistance if required.
• Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
• Communicate with Food & Beverage department on minibars in guestrooms related, and ensuring food and beverages are safe for consumption.
• Supervise the daily attendance of team members and outsourced contractors.
• Submit monthly room cleaning credit reports for guest floor by team members and outsourced contractors.
• Train, motivate and evaluate team members work performance.
• Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of 3 years in supervisory positions in the Housekeeping department.
• Possess strong training, leadership and people management skills.
• Guest oriented and able to confidently build and exceed service standards.
• Strong interpersonal skills and possess an attention to details.
• Possess quality improvement skills.
• Good knowledge of all housekeeping areas, i.e. guest floor areas.
• Actively listen to others and build on good ideas.
• Effectively understand and utilize resources.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

UOL Claymore Investment Pte Ltd

Job Description

Be part of an amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Assistant Executive Housekeeper is in-charge of directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established by Pan Pacific Hotels Group.

Our Expectations:

• Coordinate with the Assistant Manager and Housekeeping Team Leaders on daily operations. Plan manpower accordingly to hotel occupancy and events, including daily allotment and OT requirements
• Ensure that monthly training plan is done, and that training attendance are submitted accurately
• Coordinate with all relevant departments on jobs requiring interdepartmental cooperation
• Ensure that GC/PM rooms are checked and up to hotel standards
• Prepare weekly roster for the Assistant Manager, Supervisors and Room Attendants
• Inspect areas daily – public area and rooms
• Schedule and ensure cleaning programmes are in place
• Ensure that weekly and monthly inventory is done
• Assist with procurement processes and forecasting. Ensuring that we keep within budget and forecast is accurate
• Coordinate with laundry contractor all laundry and linen are being returned timely and accurately
• Coordinate with contractors on pest control, landscaping maintenance, rental of plants, floral arrangement displays.
• Coordinate with public area cleaning contractor to ensure the daily scope of works for public area is being carried out
• Attend meetings scheduled for Housekeeping
• Prepare reports and compile data when necessary
• Counsel, motivate, train and discipline associates when necessary
• Give recommendations for changes and processes
• Spearhead housekeeping projects for continuous improvement

We are seeking a meticulous and proactive Assistant Executive Housekeeper to oversee the daily operations and ensure the highest standards of cleanliness and service in our hotel. If you have a strong background in managing housekeeping teams, coordinating interdepartmental tasks, and maintaining exceptional standards in both public and guest areas, we’d love to hear from you!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Marina Bay Sands Pte Ltd

Job Description

Organizational Structure

Reports To             :  Executive Housekeeper-Learning, Development & Service Excellence

JOB SCOPE

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

• Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
• Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
• Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
• Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
• Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
• Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.

• Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
• Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
• Partner with Learning & Develop team to ensure consistency in training practices and programs.
• Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

• A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
• Experience in developing and implementing housekeeping or similar training programs preferred.
• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
• Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
• Experience with operations in a unionized environment preferred.
• Excellent communication and interpersonal skills.
• Ability to create engaging and effective training materials.
• Experience with performance evaluation and feedback processes.
• Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
• Familiarity with relevant software and tools for training management.

Competencies

• Strong Business and Data Analysis skills.
• Strong written and verbal communication and interpersonal skills.
• Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
• Preferably comfortable with Statistics and Probability models, working experience in data analysis.
• Must be able to manage multiple priorities in an efficient/timely manner.
• Ability to work independently and as part of a team - works well in a collaborative environment.
• Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
• Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department.

What will I be doing? 

As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards:

• To ensure the ultimate comfort, cleanliness and safety for all the guest, as expected in Conrad Singapore Orchard
• To assist in the recruiting qualified people, to train employees in order to achieve the standards of cleanliness and high level of service.
• To be responsible for the daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public area.
• To monitor daily assignments for guest rooms cleaning and to ensure that proper quotas are assigned to achieve optimum productivity.
• To establish safe working environment.
• To coordinate tasks and supervise outside contractor working in the hotel premises.
• To establish and maintain accurate inventory records on cleaning equipment, guest supplies and cleaning supplies.
• To establish a cleaning program maintaining top quality standard in performance, procedures and productivity pertaining to all public guest areas.
• To be very familiar with occupancy projection and to forecast manning as required.
• To establish effective communication with Assistant Manager / various departments to meet their needs as it relates to Housekeeping.
• To carry out routine daily inspection, noting deficiencies and ensuring proper follow up procedures.
• To coordinate engineering work orders for assigned areas and follow up inspection.
• To coordinate cleaning schedules and maintenance program for all guestrooms, guest corridors, public areas and heart of the house.
• To review all work orders submitted and ensure all orders are carry out in a timely manner.
• To clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning job is carry out in accordance to standard expectation.
• To monitor cost control program for housekeeping labor and operating supplies.
• To assist in administering and keeping accurate record all personnel related updates.
• To be familiar with and understand all the hotel and departmental policies, procedures and standards established for the department.
• To be involved in ensuring that all on line training material are updated at all time.
• To be involved in identifying employees needs and to develop staff and coordinate training when needed.
• To ensure all policies and procedure are observed and is in place.
• To assist in conducting monthly staff meeting.
• To maintain a high level of employee morale.
• To be familiar with laundry operation and to assist in handling complaint when required.
• To be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas.
• To participate and assist in conducting yearly performance evaluation ensuring reviews are completed in a timely manner.
• To participate in counseling and discipline staff when needed ensuring proper follow up action is taken and staff is review accordingly.
• To have an understanding on the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, operating expense budget that is presented by the Executive Housekeeper.
• To respond properly in any hotel emergency or safety situation.
• To perform other tasks or projects as assigned by hotel management.

What are we looking for? 

An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Reading, Writing and Oral proficiency in English Language.
• Ability to speak on additional language will be an advantage.
• Possesses leadership skill and able to make sound independent decision.
• Previous Experience in Housekeeping with supervisory responsibilities.
• Possesses strong interpersonal skill and experience in people handling.
• Flexible with shifts. Able to work on weekends.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore

is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Responsible for the overall direction and operations housekeeping functions for COMO Metropolitan Singapore ensuring that all property and company standards are implemented, followed and improved where necessary.

Tasks/Responsibilities:

Be knowledgeable about the facilities, operating hours and services provided in COMO Metropolitan Singapore.

Monitor and maintain standards in the rooms, public areas and linen/uniform room and laundry as per Leading Quality Assurance and COMO Hotels and Resorts guidelines.

Be knowledgeable and follow all Fire, Health & Safety, Hygiene Regulations, Security and Medical Emergency procedures. Follow and enforce the set Rules and Regulations to your team members.

Monitors daily operational issues of the Housekeeping Department.

Check all vacant guest accommodation prior to the arrival of incoming guests.

Prepare room history program detailing dates for maintenance/cleaning guest rooms, specific room items, spring-cleaning programs, etc.

Monitor climatic changes to ensure seasonal problems such as mould, insects etc. are kept under control through preventative action.

Conduct daily walk through of all public areas to ensure standards of cleanliness are being achieved.

Maintain all housekeeping and laundry equipment to manufacturer’s standards, ensuring maintenance requests are placed promptly when breakdowns occur and preventative maintenance plans are in place for all such equipment.

Reporting any maintenance requirements for guest accommodation and public areas to the Chief Engineer and monitoring of these requests to ensure timely follow through.

Ensure all areas of the hotel are clean: All bedrooms, public areas and back of house areas are kept perfectly clean. All bedrooms and guest areas are checked for cleanliness daily. All areas of cleaning contracted out (e.g. garbage clearing) is checked on a regular basis.

Ensure laundry operations operate to standards. All guest linen are correctly folded and no damage from laundering. All linen is used in rotation to limit damage through wear and tear.

Ensure guest laundry and is handled to correct standards. Discrepancies in counts and/or returns are followed up. Collection and delivery of guest laundry and runs to schedule.

Record and report all losses or damages in guest room and public areas

Manage the guest ‘lost property’ items.

Assist Executive Housekeeper in ensuring linen expense and other costs are in line and been properly monitor.

Attend daily meetings in absence of Department Head.

#J-18808-Ljbffr

BCR EXPLORATION PTE. LTD.

Job Description

• Clean and maintain guest room, carpet, flooring, wallpapers, furniture and bathrooms daily. Clean and make up rooms and bathrooms according to Hotel's standards and procedures
• Conduct duties in courteous, safe and efficient manner, in accordance with hotel and governement's policies and procedures, ensuring that the highest level of service and communication is maintained
• Equip trolley with adequate supplies and keeps trolley/ pantry neat and tidy at all times
• Cover laundry duty. Collect and deliver guest laundry, counting soil linen and distribute clean linen
• Report suspicious persons or actions, DND rooms according to procedures. Report room discrepancy accurately and follow standard procedure
• Cleaning of public areas within hotel premises. Carry out special project and tasks such as shampooing of carpets and taking stock

Sheraton Towers Singapore Hotel

Job Description

• Daily scheduling of Room Attendants and Runner’s assignment.
• Supervise, train and check the overall work of RA and public area cleaners
• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
• Follow up on the work performance and assignments of RA.
• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup using the Short Form / Long Form Inspection Sheet. Collate and update scores.
• Inspect VIP rooms prior to guest’s arrival.
• Maintain a daily Communications logbook, including RA assignments, maintenance deficiencies and prepare work order.
• Report maintenance deficiencies that require immediate attention and follow up on their status.
• Ensure that all vacant clean rooms, as well as stay over rooms have been updated at the end of shift.
• Handle all guest requests items that come through the Job codes and walkie.
• Ensure that Policy of breaking “Privacy “ is handled seamlessly.
• Maintain Housekeeping supplies at par levels.
• Plan and roster staff according to occupancy level.
• Assist the Executive Housekeeper with Housekeeping stock-take.
• Organise linen stock-takes and collate information.
• Check cleaning standards in rooms are up to Quality Standards.
• Ensure safety of keys and communication devices are accountable for at end of shift.
• Conduct formal performance appraisals of all staff in Housekeeping department.
• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.
• Take on additional roles and tasks from time to time as per operations’ requirements.

RK Recruitment Pte. Ltd.

Job Description

Job Info:

Working days: 5 days/week
Working hours: Fair Rotational Shift

Job Scope:

• Supervise the duties of chambermaids, ensuring general cleanliness of the rooms and common areas.
• Train employees in proper housekeeping procedures and appropriate performance of duties.
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for staff to carry out their duties.
• Prepare and maintain inventory list of all assets within each assigned room, including additions and disposals of such asset.
• Conduct thorough checks on the condition of fixtures and fittings and building components within rooms prior to check-in and after check-out.
• Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

DAY ONE PTE. LTD.

Job Description

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $1,600 - $2,000 per month

Advancer Global Facility Pte. Ltd.

Job Description

We are actively seeking dedicated housekeepers to join our team at prestigious hotels in Singapore. If you are passionate about the hospitality industry, we invite you to submit your application!

Job Descriptions

• Clean and maintain guest rooms, ensuring a high standard of cleanliness and presentation
• Change bed linens and towels as required
• Equip trolley with equate supplies and keep trolley neat and tidy at all time
• Ensure all amenities are in place and in good working order
• Report any maintenance issues or safety hazards
• Respond promptly to guest requests and inquiries
• Adhere to all health and safety guidelines

Job Requirements

• Candidate should possess O-level equivalent or with Nitec of Hospitality Operation
• (Preferably) At least 2 years’ experience being room attendant or similar role in a hotel environment preferred
• Knowledge of cleaning and sanitation products, techniques, and methods
• Attention to detail and thoroughness in cleaning
• Ability to work independently and prioritize tasks
• Good physical health and stamina to handle physical tasks

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Marriott International

Job Description

POSITION SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Responsible for the overall direction and operations housekeeping functions for COMO Metropolitan Singapore ensuring that all property and company standards are implemented, followed and improved where necessary.

Tasks/Responsibilities:

• Be knowledgeable about the facilities, operating hours and services provided in COMO Metropolitan Singapore.
• Monitor and maintain standards in the rooms, public areas and linen/uniform room and laundry as per Leading Quality Assurance and COMO Hotels and Resorts guidelines.
• Be knowledgeable and follow all Fire, Health & Safety, Hygiene Regulations, Security and Medical Emergency procedures. Follow and enforce the set Rules and Regulations to your team members.
• Monitors daily operational issues of the Housekeeping Department.
• Check all vacant guest accommodation prior to the arrival of incoming guests.
• Prepare room history program detailing dates for maintenance/cleaning guest rooms, specific room items, spring-cleaning programs, etc.
• Monitor climatic changes to ensure seasonal problems such as mould, insects etc. are kept under control through preventative action.
• Conduct daily walk through of all public areas to ensure standards of cleanliness are being achieved.
• Maintain all housekeeping and laundry equipment to manufacturer’s standards, ensuring maintenance requests are placed promptly when breakdowns occur and preventative maintenance plans are in place for all such equipment.
• Reporting any maintenance requirements for guest accommodation and public areas to the Chief Engineer and monitoring of these requests to ensure timely follow through.
• Ensure all areas of the hotel are clean: All bedrooms, public areas and back of house areas are kept perfectly clean. All bedrooms and guest areas are checked for cleanliness daily. All areas of cleaning contracted out (e.g. garbage clearing) is checked on a regular basis.
• Ensure laundry operations operate to standards. All guest linen are correctly folded and no damage from laundering. All linen is used in rotation to limit damage through wear and tear.
• Ensure guest laundry and is handled to correct standards. Discrepancies in counts and/or returns are followed up. Collection and delivery of guest laundry and runs to schedule.
• Record and report all losses or damages in guest room and public areas
• Manage the guest ‘lost property’ items.
• Assist Executive Housekeeper in ensuring linen expense and other costs are in line and been properly monitor.
• Attend daily meetings in absence of Department Head.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Create positive and memorable guests' experiences by ensuring guest rooms and public areas are well maintained.
• Conduct checks at assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained.
• Ensure trolleys are replenished and properly parked at designated areas.
• Ensure work orders and requests are carried out promptly and efficiently.
• Investigate and follow up on feedback regarding housekeeping services.
• Approach any additional tasks assigned by superiors diligently and professionally.

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

Sheraton Towers Singapore Hotel

Job Description

• Daily scheduling of Room Attendants (RA) and Runner’s assignment.

• Supervise, train and check the overall work of RA and public area cleaners

• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.

• Follow up on the work performance and assignments of RA.

• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.

• Inspect VIP rooms prior to guest’s arrival.

• Report maintenance deficiencies that require immediate attention and follow up on their status.

• Handle all guest requests items that come through the Job codes and walkie.

• Ensure that Policy of breaking “Privacy “ is handled seamlessly.

• Maintain Housekeeping supplies at par levels.

• Assist the Executive Housekeeper with Housekeeping stock-take.

• Organise linen stock-takes and collate information.

• Check cleaning standards in rooms are up to Quality Standards.

• Ensure safety of keys and communication devices are accountable for at end of shift.

• Conduct formal performance appraisals of all staff in Housekeeping department.

• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.

DAY ONE PTE. LTD.

Job Description

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure
• Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time

Requirements:

• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

Marriott International

Job Description

JOB SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
 

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

COMO Metropolitan Singapore

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Responsible for the overall direction and operations housekeeping functions for COMO Metropolitan Singapore ensuring that all property and company standards are implemented, followed and improved where necessary.

Tasks/Responsibilities:

• Be knowledgeable about the facilities, operating hours and services provided in COMO Metropolitan Singapore.
• Monitor and maintain standards in the rooms, public areas and linen/uniform room and laundry as per Leading Quality Assurance and COMO Hotels and Resorts guidelines.
• Be knowledgeable and follow all Fire, Health & Safety, Hygiene Regulations, Security and Medical Emergency procedures. Follow and enforce the set Rules and Regulations to your team members.
• Monitors daily operational issues of the Housekeeping Department.
• Check all vacant guest accommodation prior to the arrival of incoming guests.
• Prepare room history program detailing dates for maintenance/cleaning guest rooms, specific room items, spring-cleaning programs, etc.
• Monitor climatic changes to ensure seasonal problems such as mould, insects etc. are kept under control through preventative action.
• Conduct daily walk through of all public areas to ensure standards of cleanliness are being achieved.
• Maintain all housekeeping and laundry equipment to manufacturer’s standards, ensuring maintenance requests are placed promptly when breakdowns occur and preventative maintenance plans are in place for all such equipment.
• Reporting any maintenance requirements for guest accommodation and public areas to the Chief Engineer and monitoring of these requests to ensure timely follow through.
• Ensure all areas of the hotel are clean: All bedrooms, public areas and back of house areas are kept perfectly clean. All bedrooms and guest areas are checked for cleanliness daily. All areas of cleaning contracted out (e.g. garbage clearing) is checked on a regular basis.
• Ensure laundry operations operate to standards. All guest linen are correctly folded and no damage from laundering. All linen is used in rotation to limit damage through wear and tear.
• Ensure guest laundry and is handled to correct standards. Discrepancies in counts and/or returns are followed up. Collection and delivery of guest laundry and runs to schedule.
• Record and report all losses or damages in guest room and public areas
• Manage the guest ‘lost property’ items.
• Assist Executive Housekeeper in ensuring linen expense and other costs are in line and been properly monitor.
• Attend daily meetings in absence of Department Head.

Raffles Hotel Singapore

Job Description

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration. 

Primary Responsibilities 

Manages The Daily Housekeeping Operations For Rooms And Public Area 

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations 

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department. 

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures. 
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.Primary Responsibilities 

Manages The Daily Housekeeping Operations For Rooms And Public Area 

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department. 

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures. 
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 4 years of relevant industry experience, minimum 2 years in a management level position.
• Experience in luxury hotel / resort environment.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
• High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs and works seamlessly with colleagues from diverse cultures.
• Uses sensitivity and discretion in supporting guests’ needs.
• Leads to constantly improve the guest service experience.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-motivated.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Marriott International

Job Description

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Private Advertiser

Job Description

Job responsibilities:

• Perform housekeeping services such as cleaning hotel rooms, sweeping, vacuuming, and mopping floors of surroundings, and washrooms.
• Emptying trash bins.
• Monitoring and restocking restroom supplies.
• Removing stains and spills promptly.
• Cleaning windows, glass doors, and other glass surfaces.
• Notifying supervisors or building management of any repairs needed.
• Keeping an inventory of cleaning materials and reporting when supplies are running low.
• Adhering to health and safety standards and regulations.
• Any ad-hoc duty assigned as when necessary.
 

Job requirement:

• Working hours - 5.5 days (Weekdays 8am to 5pm and Weekend half day 8am to 2pm)
• Work location - North Singapore (Yishun / Sembawang / Woodlands / Admiralty)
• Nearby public transport
• Good salary package
• Positive working environment
• Career growth development
• Immediate hiring
• Candidates with or without experience are welcome to apply, as training will be provided.
• Welcome seniors too.

If you are interested, kindly send your details by clicking the CLICK APPLY button. Alternatively, you may reach 9.3.9.5.3.4.3.1 for immediate interview. 

Amara Sanctuary Resort Sentosa

Job Description

Job Responsibilities:

·        Prepare daily room assignment report.

·        Attend daily roll call meeting.

·        Respond to and follow through guest requests, concerns and problems.

·        Ensure all guest rooms are clean and comfortable before guests check in for the day.

·        Supervise and conduct daily inspection of guest rooms, public areas, back-of-house and the compounds of the Resort.

·        Enforce the compliance of all Resort standards of cleaning.

·        Follow up closely on “Out of Order” rooms and ensure rooms are blocked for repair and maintenance work when required.

·        Track the productivity of Room Attendants on a daily basis through inspecting the standard of cleaning and turnaround time assigned rooms.

·        Inspect the Resort daily so as to ensure guest rooms and public areas are in excellent condition.

·        Set up showroom for special events such as Wedding show.

·        Perform weekly inventory checks to make sure there is sufficient supply of guest amenities, linen and uniform.

·        Compile daily cleaning report from Room Attendant.

·        Conduct On-The-Job training (OJT) for staff.

Others:

·        Prepare weekly MPSS roster.

·        Assist Executive Housekeeper to train staff on OSHA and Resort guidelines in the safe handling of all housekeeping chemical and equipment.

·        Perform any other duties as assigned by management. 

Job Requirements:

·        Knowledge in handling chemical and machinery such as: Auto Scrubber, carpet extractor machine, high RPM polishing machine. 

·       Minimum 4 years of housekeeping experience with at least 2 years in supervisory level.

·        Team player and good supervisory experience.

·        Certificates in machinery handling, chemical handling and health and safety, would be an advantage.

For Singaporean applicants only.

Employability Partner: NTUC e2i (Employment and Employability Institute)

JEN Singapore Tanglin

Job Description

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

CUBE HOSPITALITY PTE. LTD.

Job Description

The housekeeper attendant responsible for taking care of properties general cleanliness to provide tidy and sanitary amenities to guests. Duties include cleaning floors, making beds and dusting surfaces throughout the property.

Responsibility:

• Handle daily cleaning of guestrooms and public area
• Replenish guest amenities
• Deliver amenities to guests as per requested.
• Perform any other duties assigned by Housekeeping Supervisor.

Requirement:

• Able to handle physical work.
• Able to do shift work; work on weekends, eve/public holidays as and when assigned.

Infinix Hospitality Management Pte. Ltd.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Brilliant Management

Job Description

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Carlton City Hotel (Singapore) Pte. Ltd.

Job Description

Reports to

Executive Housekeeper

Job Responsibilities

1. Assists the Executive Housekeeper with the planning, organization and supervision of the cleaning and maintenance of the hotel.
2. Performs routine inspections of all Housekeeping areas and reports any issues to the Executive Housekeeper.
3. Assists the Executive Housekeeper in the selection of staffing, training, supervision, grooming and conduct standards and initiates disciplinary action when necessary.
4. Monitors the appearance, standards, and performance of all Housekeeping team members with an emphasis on training and teamwork.
5. Prepares rosters, in accordance with the labor regulations.
6. Responsible for the co-ordination of all aspects of the department’s operation to ensure that the service rendered to guests or internal customers is with the aim of exceeding guest expectations and in accordance with hotel’s satisfaction and staff satisfaction.
7. Analyzes and responds to guest feedback, guest satisfaction and staff satisfaction information to ensure continuous improvement of product and performance.
8. Ensures that all preventives maintenance and general cleaning programs / schedules are in place and executed accordingly.
9. Operates within Departmental budgets through effective stock and cost controls and well-managed work schedules.
10. Ensures all Housekeeping policies and procedures including Health & Safety and security aspects are implemented accordingly.
11. Develops and implements quality improvement measures to increase product quality and productivity.
12. Responsible for effective training and development, certification, performance evaluation of productivity through efficient work practices and staff roster.

Requirements

1. Minimum GCE ‘O’ Levels or equivalent

2. Minimum two years experience in a similar capacity

3. Proven track record of maintaining superior standards of hotel cleanliness in a previous position or hotel

4. Broad based experience of Hotel computer systems and MS Office applications including MS Word & Excel

5. Strong team player

6. Able to develop and maintain strong rapport with co-workers and subordinates