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Hotel Sales Executive

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

For our refined corporate functions & meetings operation with a function room for 150 pax theatre style, we are now welcoming applicants for the position of Hotel Sales Executive.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
  • Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
  • Writing and sending quotations and contracts to potential clients to secure future business
  • Ensuring that a booked event will go smoothly on the day of the event.
  • Soliciting corporate guest feedback
  • Using that feedback to help us improve our hotel services & operations
  • Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You really love the business of hotel sales & marketing within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You’re a master at making sales calls and asking for the sale.
  • You truly love the sense of achievement in winning new business.
  • You are flexible and can change focus quickly.
  • You want the challenge of increasing our rooms business and meetings business.
  • You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a hotel Sales Executive in 4 or 5 star hotels
  • Previous experience living/working outside your home country, preferably in Asia.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Chef de Cuisine/ Head Chef (French/Mediterranean/Western Cuisine).

This challenging full time hands-on position is for you if you:

  • have experience in French/Mediterranean/Western Cuisine.
  • are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
  • gain satisfaction from meeting & talking with the guests in the restaurant.
  • have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
  • have experience in a la carte and banquet cookery as well as cocktail style finger food.
  • have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
  • have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
  • are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Kasir

7-Aug-2024
Company Confidential | 38291Indonesia - Badung, Bali
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Deskripsi Pekerjaan
  • welcome and serve customers in a friendly manner
  • Operate the cash register and payment system
  • Count money accurately and give change

Manage sales transactions and ensure all transactions are recorded correctly

  • Maintain the cleanliness of the cashier area
  • Checking the authenticity of money

-Help customers with their questions and complaints

Syarat Pekerjaan
  • Previous experience in the hospitality Industry is a plus, but not mandatory.
  • Excellent communication in english.
  • A postive attitude and passion for customer service.
  • Ability to work in a fast-paced environment.
  • Able to joint om immediately

Front Desk Assistant

6-Aug-2024
Brits Hotel Legian | 38250Indonesia - Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Brits Hotel Legian


Job Description

1.      Front Desk Agent

With minimum qualifications :

-Min 1 year experience on the same field

-Has good communication skills

-Be able to Speak English

- Highly motivated

- Be able to work in team

  • Welcoming guests and checking their details against their bookings
  • Allocating guests their rooms and providing keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Completing administrative tasks such as filing and photocopying
  • Responding to requests for help and information
  • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 09 August 2024

Fitness Trainer

6-Aug-2024
Anantara Seminyak Bali | 38200Indonesia - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

Anantara Seminyak Bali


Job Description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Qualifications

• College diploma in Hotel Management or related field
• Previous experience in Recreation Department
• Passion for teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills

Additional Information

due to local law and regulations, this position is only opened for local hiring

Room Controller – Pre Opening

5-Aug-2024
Company Confidential | 38127Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Job Number 24107859

Job Category Rooms & Guest Services Operations

Location The Sira a Luxury Collection Resort and Spa Lombok, Dusun Sira Barat, Lombok, West Nusa Tenggara, Indonesia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Relation Supervisor

4-Aug-2024
PT. LMWS - Isla Indah Retreat | 38108Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

PT. LMWS - Isla Indah Retreat


Job Description

We are seeking suitably qualified individuals (Full-time) to join us as:

GUEST RELATION SUPERVISOR

Responsibilities:

  • Ensuring that all customer service standards are met and that guests receive outstanding care
  • Greeting and directing guests, managing check-ins and check-outs, and providing assistance
  • Responding to guest complaints and concerns in a timely and efficient manner
  • Support, assist, and train team members in handling guest inquiries and requests and in resolving guest complaints
  • Assess team members' performance against standards.
  • Prepare job schedules for team members to meet business needs
  • Establish good communication with the Housekeeping team.
  • Communicate with other staff, such as informing details of clients’ bookings, needs and complaints.
  • Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.
  • Perform all other duties as requested

Minimum Qualifications:

  • Min. Bachelor Degree, Max. 40 years old
  • Have experience in the field of Guest Relation Supervisor at least 3 year
  • Well groomed and good personality
  • Honest, friendly, pleasant, courteous, adaptibility, enthusiastic, teamwork and service oriented
  • Able to join immediately
  • Proficiency in English communication
  • Area Placement: Nusa Lembongan – Bali

Salary : 

  • 4 Million-

Reception Spa - canggu

3-Aug-2024
Botanika Estate | 38055Indonesia - Mengwi, Bali
This job post is more than 31 days old and may no longer be valid.

Botanika Estate


Job Description

  • Develops spa services knowledge by learning about all of the resort’s spa services including massage, manicure/pedicure, facial and hair products
  •  You may be employed with the intention of initially having you focused exclusively on Spa treatments or Spa Reception dependant on your previous experience & natural ability
  • At the start of each shift, to complete a walk around of the entire Spa facility ensuring high standards of presentation and cleanliness as per check sheets or Standard Operating Procedure
  • Greeting guests with direct eye contact and a smile, welcoming them to ASCENT SPA
  • Utilize each of the rooms and provide information to guests about the services offered in the Spa in the Resort
  • Provide updates and accurate information regarding spa policy, any supplemental information, which will increase associates’ knowledge base and effectiveness in the performance of their duties
  • Confirms spa services and scheduling by greeting guests, reviewing reservations and making necessary changes
  • Achieves a high quality of guest service by answering inquiries concerning spa services and general information
  • Spa Receptionist Qualifications
  • Good human relations
  • Excellent phone etiquette
  • Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information
  • Excellent multitasking skills to successfully handle several assignments together
  • Possess strong organizational skills required for achieving efficiency on the job
  • Good knowledge of beauty products to be able to promote them to clients
  • Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Guest Services

3-Aug-2024
PT Golf Entertainment Indonesia | 38056Indonesia - South Jakarta, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Golf Entertainment Indonesia


Job Description

WHAT YOU’LL DO:

As a vital member of our Guest Service team at Topgolf, the Guest Service Team Member plays a crucial role in ensuring exceptional experiences for our guests. From assisting from check-ins to providing support at the Front Yard mini golf areas and our retail merchandise outlet, this role is instrumental in creating memorable moments for our guests, The Guest Service Team Member is responsible for responding promptly to guest enquiries and concerns, engaging with guest to ensure their needs are met, and maintaining cleanliness and safety standards throughout the venue while embodying Topgolf Core Values: Fun, One Team, Excellence, Courage and Caring.


 

HOW YOU’LL DO IT:

  • Provide friendly assistance to guests during check-in procedures, ensuring smooth and efficient allocation of the hitting bays.
  • Support guests at Front Yard mini golf areas and providing guidance as needed
  • Engage with guest to understand their needs, answer questions, and ensure they have an enjoyable experience at Topgolf venue
  • Assist guests with their shopping experience at Topgolf Retail Merchandise outlet, providing product information, recommendations and efficient checkout services
  • Respond quickly and proactively to guest inquiries, concerns, and requests demonstrating a customer-centric approach at all times
  • Ensure all front and back-of-house areas are well-maintained, with equipment stored in a neat and clean condition, adhering to cleanliness and safety standards
  • Ensure a clean, safe and secure environment for guest & team members
     

WHAT WE’RE LOOKING FOR:

  • Bachelor’s degree in hospitality management or equivalent in any field.
  • Previous experience in hospitality, customer service would be an advantage.
  • Excellent communication, interpersonal and problem solving skills.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Fluent in English & Bahasa Indonesia
  • Proven ability to work cohesively in a team.
  • Energetic and enthusiastic approach to tasks.
  • High self-awareness, adaptability to change, and integrity.
  • Ability to work in a fast-paced, hot, outdoor and physically demanding environment
  • Availability for varied shifts, including evenings, weekends, and holidays.

     

Seniority Level : Entry Levels 

Location: Jakarta

Reports To : Guest Service Supervisor 

Start Date: Q3-2024


 

ABOUT TOPGOLF JAKARTA

The most exciting sports and entertainment sensation with a global presence of over 90 venues, is making its Indonesia debut in Jakarta in late 2024. Spanning across North America, South America, Europe, the Middle East, Asia, and Oceania, Topgolf serves more than 20 million guests annually – creating moments that matter for all.


 

In a nutshell, we’re your ultimate social entertainment hub, boasting an inclusive, high-tech golf game designed for everyone to enjoy. We’re talking about a destination suitable for birthday celebrations, fun day out with family or friends, memorable date nights, bachelor or bachelorettes parties, and corporate events.


 

Topgolf Jakarta will feature 102 group-sized, outdoor golf hitting bays, the complex will feature multiple bars and restaurants, VIP spaces, large event rooms, and much more, making Topgolf the ideal destination for sports, leisure, and events.


 

WHY WORK AT TOPGOLF

Working for Topgolf Jakarta is a unique opportunity to work in a fast-growing, ambitious company. Our Playmakers (Team Members) are united by the unique, lively culture that is supported by our Core Values: Fun, One Team, Excellence, Courage and Caring.


 

We share a passion for delivering terrific guest service. We are a caring, inclusive employer that believes in the growth of talents. You will benefit from extensive development opportunities.

SPA Therapist

2-Aug-2024
The Shaba | 37956Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Shaba


Job Description

Peacefully enveloped by a flowering garden within an old coconut plantation, Balquisse Heritage Hotel is a thoroughly romantic escape for couples and wonderfully secluded hideaway for families. Conveniently located in Jimbaran in southern Bali, our hotel is easy to reach from the airport & within the perfect proximity to world-famous white-sand beaches of the Bukit. Originally built in the 1960s, the Balquisse Heritage Hotel has been adapted, renovated & transformed by award-winning & hotel-extraordinaire Zohra Boukhari. Each of our charming accomodations are individually infused with the unique luxurious boho-chic & cultural elegance that you expect from Zohra. Revealing beautiful interiors with flourishes of Javanese, Asian & Moroccan heritage. Balquisse Heritage Hotel is famous for its sophisticated decor, traditional architecture and friendly staff to make you feel at home.
Qualifications :
• Minimum one or more years experiences working in the hospitality industry.
• Well groomed, fun and positive attitude.
• Able to perform and deliver excellent spa services.
• Highly motivated, honest, disciplined, hard worker, passionate and energetic.
• Able to work as a team as well as to perform individually.
• Able to speak and communicating in English.
• Able to join immediately.
• Candidate will be placed in Bali.

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Front Office

2-Aug-2024
Company Confidential | 38007Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Deskripsi Pekerjaan

- Managing and training the concierge, night auditor and team of receptionists.

Syarat Pekerjaan

Reporting the General Manager, Coordinating schedule of the Front Office and Housekeeping/maintenance team, Overseeing check in and check out activities of our guest and ensure all a are followed, Ensure highest standards of customer service are in place, Excellent english (Oral and written), Excellent organization and people skill.

Front Office

2-Aug-2024
PT Tawada Healthcare | 37955Indonesia - West Jakarta, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Tawada Healthcare


Job Description

RESPONSIBILITIES :

Responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities

 

REQUIREMENTS

  • Bachelor degree (S1) from any major with minimum GPA 3,00
  • At least 2 years of experience in related field
  • Fluent in English
  • Fluent in Mandarin is a plus
  • Has a professional appearance and excellent communication skill
  • Customer service attitude

 

Spa Therapist

31-Jul-2024
Bunaken Oasis Dive Resort and Spa | 37776Indonesia - Bunaken Islands, North Sulawesi
This job post is more than 31 days old and may no longer be valid.

Bunaken Oasis Dive Resort and Spa


Job Description

Responsibilities :

  • Offer personalized massage therapy that reflects the unique needs of each client
  • Provide various health and wellness treatments and beauty services
  • Upsell our clients on additional services in our spa
  • Maintain accurate records of the work you do
  • Answer any questions that your clients have about maintaining their health and wellness
  • Sanitize all equipment in-between uses
  • Resolve any complaints that our guests may have

Requirements :

  • High school diploma or equivalent
  • Formal training in either massage therapy or cosmetology
  • Previous experience in a similar role is strongly preferred
  • All licenses required to practice massage therapy and cosmetology in our state
  • Excellent customer service skills

At Your Service Supervisor

31-Jul-2024
Marriott International | 37774Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

 

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

 

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education:                                High school diploma or G.E.D. equivalent.

Related Work Experience:       At least 1 year of related work experience.

Supervisory Experience:          At least 1 year of supervisory experience.

License or Certification:           None

 

Front Office Supervisor

31-Jul-2024
Regus Asia Pacific | 37775Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Regus Asia Pacific


Job Description

Front Office Supervisor

 

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:

· Being responsible for managing anything and everything on site.

· Rising to every challenge and solving problems.

· Giving tours to prospective customers.

· Upselling to existing customers.

· Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:

· A fun, challenging and rewarding career.

· Great induction training and excellent ongoing learning and development.

· Fantastic promotion prospects.

· Generous, achievable quarterly/commission incentives and sociable hours.

About you

Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.

· Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.

· Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.

· Resilience: a relentless focus on business priorities, regardless of the obstacles placed in front of you.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

 

About IWG

With 3,400 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Front Office Supervisor

31-Jul-2024
Marriott International | 37773Indonesia - Lampung
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Peilik

31-Jul-2024
Boni Beach Hotel & Restaurant Lombok | 37770Indonesia - Selong, West Nusa Tenggara
This job post is more than 31 days old and may no longer be valid.

Boni Beach Hotel & Restaurant Lombok


Job Description

General Manager

Boni Beach Hotel is a 4 star Boutique Hotel & Restaurant that resonates with guests through its genuine care, a focus on creating a welcoming guest centered experience. 

Job Qualification

Proven results and previous experience in  a similar position 5+ years 

Leadership Skills: Proven leadership abilities to manage and motivate a diverse team effectively.

Operational Knowledge: In-depth knowledge of hotel operations including front office, housekeeping, maintenance, food and beverage, and guest services.

Customer Service Excellence: Commitment to providing exceptional customer service and improving guest satisfaction.

Communication Skills: Excellent verbal and written communication skills in English

Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with professionalism.

Technology Proficiency: Familiarity with hotel management software, booking systems, and general IT skills.

Please send your resume before 30th August 2024 to


Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 September 2024
  • Gaji yang diinginkan: Rp7,000,000 - Rp15,000,000 per bulan

Front Office Supervisor

30-Jul-2024
Room4Dessert | 37606Indonesia - Gianyar, Bali
This job post is more than 31 days old and may no longer be valid.

Room4Dessert


Job Description

1. Ensure Outstanding customer care at all times.

2. Maintains a friendly, cheerful, and courteous demeanor at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 

4. Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

5. Uses suggestive selling techniques to sell room nights, and increase occupancy and revenue.

6. Supervise daily shift process ensuring all team members adhere to standard operating procedures

7. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Guest Service Supervisor

30-Jul-2024
Marriott International | 37642Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Food & Beverage Supervisor

30-Jul-2024
Marriott International | 37650Indonesia - Lampung
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Restaurant Manage

30-Jul-2024
PT. Riviera Hospitality Group | 37651Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

PT. Riviera Hospitality Group


Job Description

Company Description

A Seafood Bistro & Wine Bar featuring tastes of the French Riviera, impeccably crafted cocktails, a curated wine list, and an unforgettable atmosphere. Rapidly expanding and located in Kecamatan Mengwi.

Role Description

This is a full-time on-site role for a Restaurant Manager at Riviera Hospitality. The Restaurant Manager will be responsible for overseeing day-to-day operations, ensuring customer satisfaction, managing staff, hiring and training employees, and maintaining high standards of food and beverage quality.

Qualifications

  • Customer Satisfaction, Customer Service, Communication skills
  • Hiring and Staff Management skills
  • Food & Beverage knowledge
  • Experience in restaurant operations
  • Strong leadership and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment
  • Relevant degree or certification in Hospitality Management is a plus

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang, Sore
    • Selasa: Pagi, Siang, Sore
    • Rabu: Pagi, Siang, Sore
    • Kamis: Pagi, Siang, Sore
    • Jum'at: Pagi, Siang, Sore
    • Sabtu: Pagi, Siang, Sore
    • Minggu: Pagi, Siang, Sore
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Kartu izin tinggal dapat diberikan untuk posisi ini
  • Tanggal mulai kerja: 25 August 2024
  • Gaji yang diinginkan: Rp10,000,000 per bulan

Front Office Supervisor - Pre Opening

30-Jul-2024
Marriott International | 37645Indonesia - West Lombok, West Nusa Tenggara
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

 

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Room Controller - Pre Opening

30-Jul-2024
Marriott International | 37646Indonesia - West Lombok, West Nusa Tenggara
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Your Service Supervisor - Pre Opening

30-Jul-2024
Marriott International | 37652Indonesia - West Lombok, West Nusa Tenggara
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

 

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Relation Officer - Japanese Speaker

29-Jul-2024
Marriott International | 37558Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Loyalty Officer is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she is involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC. He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification:  None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Sales

29-Jul-2024
Samada Group | 37555Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Samada Group


Job Description

About Us: Join our vibrant team at Samada Group, a premier villa rental company in Bali offering a unique blend of accommodations, coworking spaces, and bike rental services. Nestled in the heart of Bali's stunning landscapes, we cater to travelers seeking both comfort and adventure. With a commitment to exceptional customer service and community engagement, we're redefining the hospitality experience.

Position Overview: We are seeking a dynamic Sales Representative to join our team. As a Sales Representative, you will be the face of our company, grabbing the attention of people, interacting with guests and promoting our services. Your role will involve creating memorable experiences for our guests while driving sales and revenue growth. If you're a flexible, friendly individual with excellent communication skills and a passion for hospitality, we want to hear from you. Bonus points if you have a flair for digital marketing!

Location: Bali, Indonesia

Responsibilities:

  • Engage with potential guests to promote villa rentals, coworking spaces, and bike rental services.
  • Respond promptly to inquiries via phone, email, and in-person interactions.
  • Provide personalized assistance to guests, ensuring their needs are met and expectations exceeded.
  • Maintain in-depth knowledge of our properties, amenities, and local attractions.
  • Actively pursue sales opportunities and achieve targets set by the management.
  • Act as a brand ambassador, representing our company values and ethos in all interactions.

Requirements:

  • Fluent in English
  • Previous sales or customer service experience in the hospitality industry preferred.
  • Exceptional interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work weekends and holidays as needed.
  • Familiarity with digital marketing tools and techniques is advantageous.

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang, Sore
    • Selasa: Pagi, Siang, Sore
    • Rabu: Pagi, Siang, Sore
    • Kamis: Pagi, Siang, Sore
    • Jum'at: Pagi, Siang, Sore
    • Sabtu: Pagi, Siang, Sore
    • Minggu: Pagi, Siang, Sore
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Villa Salesperson

29-Jul-2024
Samada Group | 37557Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Samada Group


Job Description

Responsibilities:
• Engage with potential guests to promote villa rentals and bike rental services.
• Respond promptly to inquiries via phone, email, and in-person interactions.
• Provide personalized assistance to guests, ensuring their needs are met and expectations exceeded.
• Maintain in-depth knowledge of our properties, amenities, and local attractions.
• Actively pursue sales opportunities and achieve targets set by the management.
• In charge of the whole booking process of reservation, checking in and out.
Requirements:
• Fluent in English
• Previous sales or customer service experience in the hospitality industry preferred.
• Exceptional interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and holidays as needed.
• Familiarity with digital marketing tools and techniques is advantageous.

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang, Sore
    • Selasa: Pagi, Siang, Sore
    • Rabu: Pagi, Siang, Sore
    • Kamis: Pagi, Siang, Sore
    • Jum'at: Pagi, Siang, Sore
    • Sabtu: Pagi, Siang, Sore
    • Minggu: Pagi, Siang, Sore
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Food & Beverage Expert - Natra Bintan a, Tribute Portfolio Resorts

27-Jul-2024
The Hermitage Menteng | 37484Indonesia - Bintan, Riau Islands
This job post is more than 31 days old and may no longer be valid.

The Hermitage Menteng


Job Description

POSITION SUMMARY

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Front Office

27-Jul-2024
Balquisse Heritage Hotel | 37485Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Balquisse Heritage Hotel


Job Description

Qualification:
1. Minimum 1 years experience in same position
2. Fluent in English both spoken and written
3. Problem solving skills and the ability to handle customer complaints and inquiries professionally
4. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
5. Basic understanding of payment processing and finacial transactions
6. Honest, loyal, and high motivated for a long term collaboration
7. Positive attitude, service oriented, professional with dynamic personality
8. Strong organizational skills and attention to detail
9. Candidate will be placed in Bali
10. Can join immediately

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Front Office

26-Jul-2024
Nirvana Life Bali | 37349Indonesia - Badung, Bali
This job post is more than 31 days old and may no longer be valid.

Nirvana Life Bali


Job Description

  • Welcoming guests upon arrival and the check-in or check-out process 
  • Provides information about rates and facilities
  • Making reservations for guests and offering recommendations when requested
  • Answer external telephone calls as well as calls from incoming guests
  • Document every guest list made for future reference
  • Inform guests about payment methods and processes
  • Input required guest information (contact details and exact date and time)
  • Respond to guest complaints in a timely and professional manner
  • Archive updated order and payment records
  • Assist guests with disabilities comply with company procedures and safety policies carry out daily tasks
  • Maintain communication with the maintenance and housekeeping departments in serving guests

Front Office Supervisor

26-Jul-2024
Marriott International | 37411Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

 

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

GRAPIC DESIGNER

26-Jul-2024
Nirvana Strength | 37407Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Nirvana Strength


Job Description

Rejuvo Life Bali is an Anti-Aging and Recovery Clinic based in Canggu.
We are looking for a great employee, an energetic, fun and professional candidate to join our amazing and growing team
GRAPIC DESIGN
REQUIREMENTS:
• Conduct consultative sales by understanding clients'
needs and recommending appropriate treatments and packages 
• Collaborate with the marketing team to promote special offers, events, and new services 
• Proven strong experience in related position
• Detail oriented, dynamic and good team work
• Well groomed and highly organized with great time management skills
• Strong leadership and people management skills for manager up level
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and other relevant software
• Fluent written and spoken English
• Excellent communication skills (verbal and written) in
both Bahasa and English
• Guest oriented person
• Passion for health, wellness, and biohacking

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

MASSAGE THERAPIST

26-Jul-2024
Nirvana Strength | 37408Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Nirvana Strength


Job Description

Nirvanna Life Bali is the best Luxury Venue and Club, Cafe and Wellness in Bali, based
in Canggu.
We are looking for a great employee, an energetic, fun and professional candidate to join our amazing and growing team.
THE BEST TALENTED CANDIDATES WE ARE LOOKING FOR:
MASSAGE THERAPIST 
REQUIREMENTS:
• Proven strong experience in related position
• Have good work etiquette
• Detail oriented, dynamic and good team work Well groomed and highly organized with great
time management skills
• Strong leadership and people management
skills for manager up level
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and other relevant software
• Excellent communication skills (verbal and written) in
both Indonesian and English

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

CIVIL ENGINEERING

26-Jul-2024
Nirvana Strength | 37410Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Nirvana Strength


Job Description

Nirwana Life Bali is the best Luxury Venue and Club, Cafe and Wellness in Bali, based
in Canggu.
We are looking for a great employee, an energetic, fun and professional candidate to join our amazing and growing team.
THE BEST TALENTED CANDIDATES WE ARE LOOKING FOR:
SENIOR BUTCHER
REQUIREMENTS:
• Proven strong experience in related position
• Have good work etiquette
• Detail oriented, dynamic and good team work Well groomed and highly organized with great
time management skills
• Strong leadership and people management
skills for manager up level
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and other relevant software
• Excellent communication skills (verbal and written) in
both Indonesian and English

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Kartu izin tinggal dapat diberikan untuk posisi ini

Marcom Executive

25-Jul-2024
The Sun Of Granary Resort & Villas | 37295Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

The Sun Of Granary Resort & Villas


Job Description

The Sun of Granary Resort and Villas presents “an escape to paradise” in the traditional village of Kenderan, Tegallalang, a part of Ubud region. With locally inspired experiences set against the lush greenery of Tegallalang, the resort takes you closer to the heart and soul of Ubud. Complemented by the surrounding lavish scenery and tranquil ambience, The Sun of Granary Resort and Villas truly lives up to its name. We welcome you on a journey to feel fully connected with nature.

Encompassing a collection of 24 Balinese stylishly appointed rooms and villas, The Sun of Granary Resort and Villas was designed with a focus to discover the simple pleasures in an idyllic haven. It is a place to unwind and drown into the peacefulness of scenic greenery. A million miles away from the daily hustle and bustle; we invite you to feel the true spirit of Balinese hospitality and get a chance to reconnect with family and friends in your own private sanctuary at The Sun of Granary Ubud Resort and Villas, where excitement and action are never far away. The Sun of Granary Resort and Villas is looking for passionate professional candidates for position :

Marcom Executive

Requirements :

-          At least 2 years of experience in a similar role

-          Excellent communication skills and the ability to network

-          Actively engage in all social media platform and in-depth knowledge of digital marketing tools

-          Adaptability and the ability to juggle multiple projects

-          Strong attention to detail

-          Good organization and planning skills

-          Positive attitude, good personality and adeptness in both team and individual settings

-          Immediate availability to join

If you interested to be a part of our team, please send your resume and recent photograph or can come directly to the location.


Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi
    • Selasa: Pagi
    • Rabu: Pagi
    • Kamis: Pagi
    • Jum'at: Pagi
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 26 August 2024

Guest Service Supervisor - Mandarin Speaker

25-Jul-2024
Marriott International | 37298Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

 

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Office Supervisor

25-Jul-2024
PT Bandung Parahyangan Golf | 37297Indonesia - Padalarang, West Java
This job post is more than 31 days old and may no longer be valid.

PT Bandung Parahyangan Golf


Job Description

Qualifications :

  1. Max Age 35 years old
  2. Minimum education Bachelor's degree (S1)
  3. Have an experiace minimum 2 years in the same job position perfer hospitality
  4. Have a Good communication and interpersonal skill
  5. Have an excellent leadership skills
  6. Have the ability to multitask and meet deadlines

 

Job Requirements :
 

  1. Process all guest check-ins, verifying guest identity, form of payment.
  2. Set up accurate accounts for each guest according to their requirements.
  3. Ensure rates match market codes, Secure payment, verify/adjust billing.
  4. Compile and review daily reports.
  5. Complete cashier and closing reports.
  6. Supply guests with directions and property information.
  7. Accommodate guest requests, contacting appropriate staff if necessary.
  8. Follow up to ensure requests have been met.
  9. Process all payment types, vouchers, paid-outs, and charges.
  10. Balance and drop receipts.
  11. Count and secure bank at beginning and end of shift.
  12. Obtain manual authorizations and follow all Accounting procedures.
  13. Notify Loss Prevention/Security of any guest reports of theft.

Spa Therapist

25-Jul-2024
PT Mitra Ella Indonesia | 37299Indonesia - South Jakarta, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Mitra Ella Indonesia


Job Description

Key responsibilities:

  • Performing various types of beauty care massages and health therapies
  • Keep detailed records of the massage treatments and therapies performed on each spa guest
  • Communicates with guests during massage to adjust massage techniques as needed
  • Resolve guest complaints and report any accidents to the supervisor
  • Clean and sanitize the work area, change maintenance room linens and sterilize all instruments and equipment before use
  • Explains massage treatments and therapies to guests and provides appropriate recommendations if necessary

 

Requirements:

  • F, Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Minimum of 3 years of experience as a spa therapist
  • Relevant certifications and qualifications in various spa treatments and massage techniques
  • Knowledge of spa treatments and services
  • Ability to provide a wide range of spa treatments tailored to individual client needs
  • Committed to ongoing professional and personal development within the business
  • Ability to communicate effectively in English
  • Able to join immediately
  • Willing to work at Pondok Indah, Jakarta Selatan

 

Benefits:

  • Competitive salary
  • Incentives and commissions

Guest Relation Officer - Chinese Speaking

25-Jul-2024
The Ritz-Carlton | 37261Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton


Job Description

POSITION SUMMARY

Loyalty Officer is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she is involved in all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC. He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                                 High school diploma or G.E.D. equivalent.

Related Work Experience:        At least 2 years of related work experience.

Supervisory Experience:           No supervisory experience.

License or Certification:            None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

SPA Therapist

25-Jul-2024
The Mulia, Mulia Resort & Villas Nusa Dua, Bali | 37300Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Mulia, Mulia Resort & Villas Nusa Dua, Bali


Job Description

Responsibilities:
Provide a level of service that exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all guests with individual attention, efficiently in accordance with The Spa policies and procedures, ensuring that a high level of service is maintained.
Qualification: 
We welcome applicants who nurture innovative spirit, highly motivated with positive 
attitude, able to work as a team, fluent in English, and minimum of one year experience in similar position. Excellent in communication and problem solving skill. 

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Front Office

25-Jul-2024
Dara Boutique Hotel | 37301Indonesia - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Dara Boutique Hotel


Job Description

Join Our Team at Boutique Hotel in Padang Padang, Uluwatu

Opening Soon in August 2024!

We are excited to announce the opening of our new boutique hotel in the stunning Padang Padang area! As we prepare for our grand opening, we are looking for enthusiastic and experienced individuals to join our team in the following roles:

Available Positions:

  1. Housekeeping Staff (HK)
  2. Front Office Staff (FO)
  3. Security Staff (SC)

Key Responsibilities:

Housekeeping Staff:

  • Ensure the cleanliness and tidiness of guest rooms and public areas.
  • Perform regular cleaning tasks and deep-cleaning projects.
  • Manage laundry and linen inventory.
  • Report any maintenance issues to the relevant department.
  • Provide exceptional customer service to all guests.

Front Office Staff:

  • Greet and welcome guests with a friendly manner.
  • Handle check-in and check-out processes efficiently.
  • Manage reservations and guest inquiries.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain accurate records and handle cash transactions.

Security Staff:

  • Monitor and patrol the hotel premises regularly.
  • Ensure the safety and security of guests and staff.
  • Respond to emergencies and provide first aid if needed.
  • Maintain detailed incident reports.
  • Enforce hotel policies and regulations.

Requirements:

  • Minimum 1 year of experience in the respective role.
  • Ability to work in shifts.
  • Must live near the Uluwatu area.
  • Strong communication and interpersonal skills.
  • For housekeeping: Attention to detail and a commitment to quality.
  • For front office: Proficiency in using hotel management software, customer oriented
  • For security: Strong observational and problem-solving skills.

Why Join Us?

  • Work in a serene and beautiful location.
  • Be part of a friendly and supportive team.
  • Competitive salary and benefits.
  • Opportunities for growth and development.


Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 15 August 2024
  • Gaji yang diinginkan: Rp3,300,000 - Rp4,000,000 per bulan

Recreation Supervisor - Yogyakarta Marriott Hotel

24-Jul-2024
Marriott International | 37212Indonesia - Yogyakarta, Yogyakarta Special Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Recreation Supervisor - Yogyakarta Marriott Hotel

Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.

 

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

 

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation and Fitness Equipment

Any certification or training required by local and state agencies.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Relations Supervisor

23-Jul-2024
Marriott International | 37083Indonesia - Bali
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

 

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

 

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

 

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Loss Prevention Supervisor

23-Jul-2024
Holiday Inn Bandung | 37142Indonesia - Coblong, West Java
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Bandung


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                               High school diploma or G.E.D. equivalent.

Related Work Experience:      At least 2-years of related work experience.

Supervisory Experience:         At least 1-year of supervisory experience.

License or Certification:          None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert basic CLA

23-Jul-2024
Marriott International | 37084Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lowongan Internship Program di The Dharmawangsa Jakarta

23-Jul-2024
Company: The Dharmawangsa Jakarta | 37007Indonesia - Kebayoran Baru, Jakarta
This job post is more than 31 days old and may no longer be valid.

Company: The Dharmawangsa Jakarta


Job Description

Lowongan Pekerjaan Internship Program

The Dharmawangsa Jakarta is looking for potential candidates for the internship program in the following departments:

  • Front Office
  • Housekeeping
  • Kitchen
  • Pastry
  • Food & Beverage Services
  • Human Resources
  • Finance & Purchasing
  • RMC / Sales & Marketing
  • Engineering

Contact: romario.garcia@the-dharmawangsa.com

*sumber IG @ amphibijobs

Guest Experience Expert

23-Jul-2024
Marriott International | 37082Indonesia - Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hookah Guy

23-Jul-2024
Alex Villa Complex N4 | 37086Indonesia - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Alex Villa Complex N4


Job Description

**Join Our Team as a Skilled Shisha maker at Villa**

Are you passionate about shisha maker and have a talent for give best service? We're looking for a dedicated and experienced waitress to join our team.

**Position: Hookah Guy **

**Location: Alex Villa Complex N4 **

**Salary: Competitive, with additional bonuses**

**Basic Requirements:**

- Have knowledge about hookah / Shisha maker.

- ⁠Creative and friendly 

- Ability to work efficiently in a fast-paced environment.

- Able to speak English

- Strong attention to detail and a commitment to food or drinks safety and hygiene standards.

- Excellent teamwork and communication skills.

**What We Offer:**

- Competitive salary with performance-based bonuses.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

- Discounts at our restaurant.

- Health benefits and paid time off.

If you have a passion and the skills to match, we’d love to hear from you! Apply now and become part of a dynamic team dedicated to culinary excellence.

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Tidak diperlukan pengalaman kerja untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 August 2024
  • Gaji yang diinginkan: Rp3,300,000 - Rp4,000,000 per bulan

Lowongan Kerja sebagai Sales Executive & Front Office di Hotel Best Skip

23-Jul-2024
Company: Hotel Best Skip | 37008Indonesia - Palembang, South Sumatra
This job post is more than 31 days old and may no longer be valid.

Company: Hotel Best Skip


Job Description

Lowongan Pekerjaan Sales Executive & Front Office

Hotel Bestskip Palembang is urgently seeking for qualified candidates to join our team for the position:

  • Sales Executive
  • Front Office

Requirements:

  • Male / Female single
  • Able to work in a team
  • Min. 1 year working experience in similar position

Send your CV and Photo to email:
raditgmbsh@gmail.com

*sumber IG @ infolokerplg

BARTENDER AND GUEST SERVICE

23-Jul-2024
PT. Helvetia Nata Loka | 37087Indonesia - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

PT. Helvetia Nata Loka


Job Description

Responsibility and Qualification:

         •     Create a positive guest experience through interaction and adherence to the steps                        of service

         •     Prepare and serve cocktails, spirits, wines and non-alcoholic beverages

         •     Displaying warmth and hospitality while developing & remembering repeat customers

         •      Maintaining a quality room atmosphere (light dimming, music volume, scent etc.)

         •       Count and take inventory of all beverages and supplies

         •        Communicate beverage descriptions, specials and information to guests and 

                team  members

          •         Ensuring a clean and orderly facility

           •      Knowledgeable of all food and beverage menu items to make recommendations

Qualification

•          Proven experience in a similar role (minimum 2 years/ fresh graduate are welcome with excellent training experience and recommendation)

•          Passionate about good wine, experimentation, fermentation and creating great drinks with carefully sourced local ingredients

•          Problem-solving, organised, and excellent communication skills

•          Able to work in a fast-paced environment and be proud of providing excellent customer service

•          Fluent in Bahasa Indonesia and English. Other language is a plus

•          Implement Professional attitude and pleasant personality

•          Excellent Customer Service experience and able to work according to SOP

•          Able to work in a team and under pressure


Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang, Sore
    • Selasa: Pagi, Siang, Sore
    • Rabu: Pagi, Siang, Sore
    • Kamis: Pagi, Siang, Sore
    • Jum'at: Pagi, Siang, Sore
    • Sabtu: Pagi, Siang, Sore
    • Minggu: Pagi, Siang, Sore
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

Front Desk Supervisor

22-Jul-2024
Marriott International | 36948Indonesia - Jakarta
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

 

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

 

PREFERRED QUALIFICATIONS

Education:                               High school diploma or G.E.D. equivalent.

Related Work Experience:       At least 1 year of related work experience.

Supervisory Experience:          No supervisory experience.

License or Certification:           None

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Front Office Supervisor

22-Jul-2024
Puri Garden | 37085Indonesia - Ubud, Bali
This job post is more than 31 days old and may no longer be valid.

Puri Garden


Job Description

DUTIES AND RESPONSIBILITIES:-

·       Ensure outstanding customer care at all times.

·       Maintains a friendly, cheerful and courteous demeanour at all times.

·       Courteously and accurately answers inquiries from potential guests and accepts hostel reservations. 

·       Responds to telephone and in-person inquiries regarding reservations, hostel information and guest concerns.

·       Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

·       Supervise daily shift process ensuring all team members adhere to standard operating procedures.

·       Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.

·       Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

·       Adhere to company credit limit, floor limit policies.

·       Allocate rooms to expected arrivals after checking guest preferences and special requests.


Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi
    • Selasa: Siang
    • Rabu: Pagi
    • Kamis: Siang
    • Jum'at: Pagi
    • Sabtu: Siang
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

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