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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Revenue

13-Jan-2026
Goodwood Park Hotel Private Limited | 58773SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Goodwood Park Hotel Private Limited

Goodwood Park Hotel is a Skills Framework Supporting Company


Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Revenue & Reservations Department.

Job Summary

  • The primary responsibility of this position is analysis of revenue maximization efforts for rooms revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of revenue performance against established goals.

  • Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy.

Job Responsibilities

Reporting to the General Manager, your job responsibilities include, but not limited to:-

  • Maximize room revenue contribution through a thorough understanding of all distribution channels and management of both inventories and rates.

  • Ensure execution of effective Revenue Management strategies and pro-actively monitor the progress to ensure implemented strategies achieve desired market indexes such as RevPar, RGI etc.

  • Lead the Reservations Team to determine effective and engaging rate offers (packages) which are then offered to the right customer at the right channel and ensuring KPIs (Mystery guests target score) are met or exceeded.

  • Monitor transient, group and tour booking pace in order to determine effective pricing and availability controls for all reservation distribution sources.

  • Work closely with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business and best mix of negotiated accounts groups.

  • Play an active role in the Strategic Planning, Marketing Plan and budgeting processes.

  • Constantly analyze data studies such as length of stay, day of week pattern and rooms categories occupancy etc and review the necessary action plans to management.

  • Implement revenue enhancing marketing initiatives such as establishing brand tactical promotion campaigns including EDMs.

  • Take on special ad hoc projects as assigned by General/Hotel Manager.

  • Perform any other duties as may be assigned from time to time by the Management.

Requirements:

  • Recognised degree in Business Management / Data Science and Analytics. 

  • Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

  • Proven records of success in developing and implementing revenue and reservations optimization strategies in the hospitality industry.

  • Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

  • Upholds the Hotel’s core values at all times.

  • Able to work independently and a good team player.

  • Able to commence work within short notice.


Reservations Manager

13-Jan-2026
Orchard Hotel Singapore | 58783SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.


Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -


Reservations Manager 


Reporting to the Front Office Manager, the incumbent will be responsible to:

  • Manage the reservations team in terms of rostering and operations.

  • Handle enquiries and requests through phone calls, emails and online reservations.

  • Work closely with the Sales team on rooms reservations.

  • Promote and sell rooms effectively.


What is Expected

  • Bachelor’s degree or tertiary qualification in hospitality management, business administration or a related field preferred.

  • At least 2 years of work experience in a similar capacity in the hotel industry

  • Work experience in a similar capacity will be advantageous 

  • Possess excellent interpersonal and communication skills

  • Energetic, proactive, self-driven and highly motivated team player with an interest in the hospitality industry and/or sales

  • Adaptable, determined and someone who wants to be on a fast paced environment that promotes changes and drive for achievements


Assistant Reservations Manager

12-Jan-2026
Crowne Plaza Hotel Changi Airport | 57374SingaporeChangi, East Region
This job post is more than 31 days old and may no longer be valid.

Crowne Plaza Hotel Changi Airport

What's your passion? Whether you're into snowboarding, shopping or salsa dancing, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do.


Job Description

As Assistant Reservations Manager, you’ll assist the Director of Revenue for the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet hotel sales targets – acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees.


A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Assist supervisor in all team member related matters to ensure high productivity levels

  • Conduct shift briefings and On-The-Job training in accordance with the departmental standards and procedures

  • Ensure all procedures are compliant to standards and guidelines

  • Prepare efficient work schedules in line with Singapore’s labour law

  • Approve leave after taking operations needs into consideration

  • Record and process reservations made by phone/fax/email

  • Accept wait list reservations

  • Make amendments to any reservations whenever applicable (early departure, extensions)

  • Record special billing arrangements for groups and conventions

  • Be aware of special rates/offers/promotions

  • Assist superior in the preparation and management of the department

  • Manage the daily operations of the Reservations team and revenue systems

  • Collaborate with Revenue Manager to maintain channel parity

  • Responsible for rate loading, accuracy and tracking across systems

  • Monitor and follow up departments for any reservations related matters such as accommodation adjustments, rebates, no-shows, deposits and prepayments

  • Drive hotel’s up-selling program by liaising with the Front Office Department

  • Complete data analysis, pick up trends and prepare for yield meetings

What we need from you

  • A minimum qualification in Diploma in Hospitality & Tourism Management

  • At least 2 years of experience in the a supervisory level, including management experience in a Reservations or Front Office department

  • Knowledge of Opera System

 

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Senior Manager / Manager / Assistant Manager, Business Development

12-Jan-2026
Resorts World at Sentosa Pte Ltd | 58838SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.


Job Description

Job Responsibilities

  • Responsible for sales and marketing functions, business development and management of credit lines

  • Maintain high service standards and smooth running of department’s operations

  • Identify and develop potential market segments and players to achieve acquisition and retention targets

  • Hosting of guests, understanding and attending to their needs, and gathering feedback to ensure hospitality and service excellence

  • Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards


Job Requirements

  • Degree / Diploma in Business or related field with proficiency in Microsoft Office applications

  • Minimum 5 years of business development experience in relevant industry

  • Willing to work rotating shifts, including weekends and public holidays


Sales & Marketing - Director of Sales

10-Jan-2026
Marriott International | 58853SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Lead and manage the function of Sales (Corporate, Leisure & Groups) to maximise performance through total revenue generation and achieve budget revenue.

CANDIDATE PROFILE

Education and Experience

• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.

CORE WORK ACTIVITIES

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales & Marketing or the management 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

SALES ASSISTANT MANAGER

10-Jan-2026
AEMEO Group | 58856SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

AEMEO Group


Job Description

A Sales Assistant Manager

supports the Sales Manager by overseeing daily store/sales operations, supervising and motivating the sales team, training staff, managing inventory, handling customer issues, and helping develop/implement sales strategies to meet targets, focusing on driving revenue, ensuring excellent service, and maintaining operational standards in a retail or sales environment

.

Business Development Manager

9-Jan-2026
INITIA PTE. LTD..- | 58873SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

INITIA PTE. LTD..-

INITIA Group is a leading concept company in Singapore and Malaysia, known for creating innovative beauty, lifestyle, F&B, retail, art, and photo studio brands. Since its founding, INITIA has developed trend-forward salons and lifestyle spaces that blend relaxation, beauty, and inspiration. Our flagship, Walking On Sunshine, offers expert Korean hairstyling and wellness services. In 2021, INITIA expanded into brand creation, consulting, and strategic operations. As a fast-growing company with ongoing expansions, we’re seeking passionate talents to join our dynamic team.


Job Description

Role and Responsibilities

1) Business Development & Expansion

  • Identify opportunities for new outlets, concepts, pop-ups, or revenue streams.
  • Support feasibility studies, site evaluations, and business proposals.
  • Coordinate and support new outlet openings (pre-opening setup, SOPs, training, soft opening).
  • Work with landlords, mall management, and external partners on commercial matters.

2) Operations Management

  • Oversee daily operations of assigned outlets to ensure smooth service, quality, and compliance.
  • Monitor sales performance, manpower deployment, food cost, and operating expenses.
  • Ensure SOPs, hygiene, food safety, and licensing requirements are consistently met.
  • Work closely with Outlet Managers, Chefs, and Supervisors to resolve operational issues.
  • Conduct regular outlet visits, audits, and performance reviews.
  • Implement process improvements to enhance efficiency and customer experience.

3) Financial & Cost Control

  • Review outlet P&L, identify cost leakage, and implement corrective actions.
  • Control food cost, wastage, inventory, and supplier usage.
  • Support budgeting, forecasting, and monthly performance reporting.

4) Sales, Marketing & Growth Initiatives

  • Collaborate with Marketing on promotions, campaigns, and outlet launches.
  • Drive initiatives to improve sales mix, average check size, and repeat customers.
  • Support menu engineering, pricing strategies, and seasonal offerings.

5) Reporting & Management Support

  • Prepare operational and business performance reports for management.
  • Track KPIs and recommend improvement actions.
  • Support management on ad-hoc projects and expansion planning.

SALES MANAGER

9-Jan-2026
SINWEB MANPOWER PTE. LTD. | 58864SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

SINWEB MANPOWER PTE. LTD.


Job Description

Responsibilities:

  • Managing organizational sales by developing a business plan that covers sales, revenue, and expensecontrols.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

  • Experience in planning and implementing sales strategies.
  • Experience in customer relationship management.
  • Experience managing and directing a sales team.
  • Excellent written and verbal communication skills.
  • Dedication to providing great customer service.
  • Ability to lead a sales team.
  • Able to work shifts, weekends and Public Holidays

Novotel Singapore on Stevens : Director of Revenue

9-Jan-2026
Accor Asia Corporate Offices | 58865SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life.  At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.

Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.

Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.


Job Description


🎯 Step Into a Bigger Game

You’re analytical, ambitious, and ready to turn numbers into strategy.As Director of Revenue Management, you’ll help shape the commercial heartbeat of a vibrant dual-brand cluster — partnering closely with the Executive Assistant Manager to unlock every opportunity across Rooms, F&B, and Meeting Spaces.

Here, data drives decisions — but people drive results.

📊 How You’ll Make a Difference

  • Craft strategy, not just reports: Co-create and execute revenue plans that boost market share, RevPAR, and RGI performance.
  • Own the insights: Turn daily pickup, segmentation, and competitor trends into actionable decisions.
  • Keep distribution on point: Ensure parity, positioning, and visibility across TARS, Opera Cloud, and digital channels.
  • Forecast with precision: Support short- and long-term forecasts that balance ambition with accuracy.
  • Empower others: Collaborate with Sales, Marketing, and Operations so every department contributes to the topline story.
  • Develop commercial minds: Guide the Reservations and Distribution teams to think analytically and act strategically.

🧩 What Sets You Up for Success

  • 4–6 years of revenue management experience in hotels or clusters.
  • Proven exposure to multi-property or high-volume operations.
  • Proficiency in IDeaS G3, Opera Cloud, TARS, and strong command of Excel.
  • Sharp analytical thinking paired with business curiosity.
  • Degree in Hospitality, Business, or Analytics; advanced certifications are a plus.
  • A proactive learner who thrives in dynamic, fast-paced environments.

🌱 The Mindset That Fits

  • You connect dots between data and guest behavior.
  • You find clarity in complexity — and solutions in speed.
  • You love teamwork, shared wins, and healthy challenges.
  • You don’t wait to be told; you anticipate and act.

🚀 What You’ll Gain

  • Exposure to one of Singapore’s most diverse hotel clusters, where learning never stops.
  • Mentorship from seasoned revenue leaders who value both performance and potential.
  • Access to Accor Academy and international revenue communities.
  • A culture where new ideas are welcomed, and career growth is built into the plan.

Novotel Singapore on Stevens : Director of Revenue Management

8-Jan-2026
Novotel Singapore on Stevens | Mercure Singapore on Stevens | 58920SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Novotel Singapore on Stevens | Mercure Singapore on Stevens

About Novotel Singapore on Stevens | Mercure Singapore on Stevens


Job Description

📊 Director of Revenue Management

🌍 The Role at a Glance

We are looking for a Director of Revenue Management to lead the commercial performance for Novotel Singapore On Stevens (254#) and Mercure Singapore On Stevens (518#).
This role is responsible for defining and driving the overall revenue strategy across Rooms, Food & Beverage, and Meeting Spaces, ensuring strong market positioning, sustainable profitability, and long-term growth.

Reporting directly to senior management level, the Director of Revenue acts as a strategic partner to Operations, Sales, Marketing, and Finance — translating market intelligence into clear commercial direction.

📊 Your Impact

  • Shape the strategy: Define and execute the cluster’s total revenue roadmap, aligning Rooms, F&B, and Meeting Space performance to financial goals.
  • Lead intelligence: Turn market data, competitor trends, and performance insights into decisive actions that drive RevPAR, RGI, and profitability.
  • Elevate systems: Ensure flawless configuration and synergy across RMS, PMS, and distribution platforms — creating speed, accuracy, and visibility.
  • Guide collaboration: Partner with Sales, Marketing, Digital, and Operations to ensure every commercial decision supports a unified growth plan.
  • Inspire excellence: Coach a high-performing revenue team to think strategically, act proactively, and deliver measurable results.

💼 What You Bring

  • 7–10 years of progressive experience in hotel revenue management.
  • Proven success in steering cluster or multi-hotel commercial strategies.
  • Mastery of IDeaS G3 RMS, Opera Cloud PMS, and data intelligence tools.
  • Deep understanding of market behavior, distribution ecosystems, and pricing science.
  • Exceptional analytical and communication skills — you translate complexity into clarity.
  • Master’s degree in Hospitality, Business Administration, Finance, or related field.
  • Certifications in Revenue Management or Commercial Strategy are a strong plus.

🤝 Who You Are

  • A strategic thinker with a hands-on, performance-driven mindset.
  • A confident communicator who influences without authority.
  • Naturally curious, data-obsessed, and commercially sharp.
  • Resilient, organized, and able to thrive in a fast-paced, high-volume environment.
  • Passionate about building people, systems, and results that last.

🚀 Why This Role

  • Lead the revenue strategy for a high-performing Singapore cluster & competitive market.
  • Collaborate with forward-thinking commercial leaders in a global hospitality group.
  • Gain exposure to advanced tools, regional initiatives, and career acceleration pathways.
  • Competitive package with performance incentives and full relocation/visa support for top candidates.
💫 Join a Brand That Grows With You

At Accor, our values guide everything we do:
Guest Passion, Respect, Innovation, Trust, Sustainable Performance, and the Spirit of Conquest.
If you’re ready to sharpen your strategy skills, expand your influence, and grow into your next leadership role — this is where your next chapter begins.

Assistant/Director of Catering Sales

7-Jan-2026
Holiday Inn Singapore Orchard City Centre | 58983SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Singapore Orchard City Centre

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.


Job Description

At Holiday Inn Singapore Orchard City Centre, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn brand, you’re more than just a job title. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant/Director of Catering Sales who will oversee all functions of the Catering Sales Department. Ensure that all conferences, meetings and group activities are coordinated and managed within guests expectations. Up sell guests events and manage function space and room block inventory to maximise hotel profit. Ensure hotel and guests fulfill group contract commitments.

Responsibilities include, but are not limited to:

  • Complete forecasts, plans, and productivity reports for management.

  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products ands services while minimising waste to increase revenue.

  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.

  • Develop and implement a clear strategy and action plan to meet or exceed the set budget and forecast

  • Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.

  • Educate and train team members in compliance with brand standards, service behaviors, and governmental regulations. Ensure each staff has the tools, training, and equipment to carry out job duties.

  • Promote teamwork and quality service through daily communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed.

  • Conduct banquet and catering facility tours and entertain clients to enhance the guest’s meeting /banquet experience.

  • Assist guests with menu planning, food and beverage coordination, table arrangements, decoration options, etc.

  • Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.

  • Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.

  • Analyse and action against client satisfaction surveys to improve services.

What We Need From You

Bachelor's Degree / higher education qualification / equivalent in hospitality or related field, and minimum 3 years’ work experience (experience in a luxury hotel brand will be an advantage), or an equivalent combination of education and experience.

Required Skills:

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Possess at least 3 years’ Banquet Sales experience from the hospitality industry

  • Comprehensive knowledge of the market trends

  • Working knowledge of MS Office applications, hotel PMS, Delphi system

  • Self-motivated, dynamic and result-oriented individual with strong marketing and business acumen

  • Target driven and independent with good salesmanship

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Manager, Catering Sales

7-Jan-2026
The Ascott Limited | 59001SingaporeRobertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.


Job Description

The Manager, Catering Sales is part of the Sales & Marketing Team, who focuses on the execution of Catering/Events Sales and Marketing strategies and plans at The Robertson House by The Crest Collection. He or she will report directly to the Assistant Director, Catering Sales.


Job Responsibilities

· Ensure revenue strategies implemented are followed through with collaborative interactions and strategy

implementation with the Assistant Director, Catering Sales and the team

· Develop and nurture strong relationships with existing clients to encourage repeat business and referrals

· Conduct client meetings, presentations and site inspections to showcase our catering offerings

· Work closely with clients to understand their specific catering and/or event needs and preferences

· Customise catering packages and menus to meet the unique requirements of each event

· Manage the team's objectives, performances and achievements to contribute to the hotel budget

· Communicate with all functional leadership in The Robertson House and Sales Managers on new offerings, pricing structures, room sizes and space availability and all operational issues

· Work closely with the catering operations team to ensure seamless coordination, proper execution and operational readiness for all confirmed events

· Monitor account revenue and business production through various methods such as, adjusting strategies,

procedures or account coverage, as needed, to achieve the planned goals

· Review direct competition and market changes. To ensure complete awareness by the team on how to meet these changes and of competitors' activities at all times

· Prepare monthly group catering forecast and group room forecast. Oversee the operation of the functions and work closely with various departments to ensure quality service is delivered to our clients at all times

· Attend events to network with clients

· Ensure accurate and timely documentation of all catering agreements and contracts

· Provide clear event details and preferences to ensure client expectations are met

· Be responsible for team’s catering budget while contributing to hotel’s total revenue

· Grows existing business, establishes and pursues leads which will develop business

· To assist with other ad hoc duties, as required by the Assistant Director, Catering Sales

Director of Sales & Marketing

7-Jan-2026
Capella Hotel Singapore | 58963SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.


Job Description

  • Posted 07-Jan-2026 (MST)
  • Singapore, SGP
  • Full Time

Email Me Similar Jobs Email Me This Job

[5*Hotel) Senior/ Sales Manager (MICE/ Event)

5-Jan-2026
Talent Trader Group Pte Ltd | 59096SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd

Our business philosophy stems from our belief that Mid management are vital to all organisations.


Job Description

Responsibilities:

  • Drive business growth and achieve sales revenue targets.

  • Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.

  • Manage key accounts and build strong relationships with clients and partners.

  • Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.

  • Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.

  • Analyze sales and marketing data to measure performance and identify areas for improvement.

  • Ad hoc duties as assigned.

Requirements:

  • Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.

  • At least 2 – 3 years of sales experience (MICE/ Events), from hospitality industry


Interested candidates who wish to apply for the advertised position, please send in your resume to salestrader@talenttradersg.com


EA License No: 13C6305

Reg. No.: R24120209


For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Assistant Reservations Sales Manager

5-Jan-2026
Momentus Hotel Alexandra | 59101SingaporeQueenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.


Job Description

Job Description

  • To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section.

  • To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.

  • To ensure maximum room utilization when monitoring room allotments

  • To handle all correspondence promptly and prepare statistical data when required.

  • Taking over the daily task if the Reservations Sales Manager is absent due to some reason.

Requirements

  • At least 2 years of prior experience

  • Independent

  • Good communications skills

  • Able to work on shifts

  • Prior experience with Opera is an added advantage


Catering Sales Manager

5-Jan-2026
Momentus Hotel Alexandra | 59102SingaporeQueenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.


Job Description

Job Responsibilities

  • Proactively generating and converting catering sales leads to maximise revenue for Banquet and F&B outlets.

  • To identify new markets and business opportunities and working towards closing sales.

  • Developing and implementing game plan strategies in achieving sales target set

  • Preparation of proposals for clients and follow through until confirmation or cancellation is received. 

  • To organize hotel and banqueting facilities familiarization tours for clients and potential customers.

  • To prepare event orders for banquet meeting and ensure all special requirements are communicated to the service staff.

  • Monitor and assist in coordinating banquet functions/ services on daily basis.

  • To maintain relationships with function guests and gather feedback.

Job Requirements

  • At least 3 years of experience in similar capacity.

  • Strong interpersonal and communication skills.

  • Ability to work independently or as part of a team


Senior / Sales Manager

5-Jan-2026
Momentus Hotel Alexandra | 59105SingaporeQueenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.


Job Description

Job Description

  • To implement all aspects of sales related activities such as planning, monitoring and measuring all customers within the defined territory.

  • To be fully conversant with all products within the group and managing a portfolio of clients within a designated market segments and to seek business for hotel.

  • To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.

  • To put into motion all sales leads and organize hotel and facilities familiarization tours for clients and potential customers. To implement programmes to win continued customer’s loyalty.

  • To develop productive sales relationship with all customers and potential customers and managing of key accounts effectively.

  • Preparation of sales report and annual sales budget.

Requirements

  • At least 2 years of relevant experience.

  • Excellent interpersonal and customer service skills.


Manager, Catering Sales

4-Jan-2026
The Ascott Limited | 59156SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.


Job Description

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

The Manager, Catering Sales is part of the Sales & Marketing Team, who focuses on the execution of Catering/Events Sales and Marketing strategies and plans at The Robertson House by The Crest Collection. He or she will report directly to the Assistant Director, Catering Sales.

Job Responsibilities

  • Ensure revenue strategies implemented are followed through with collaborative interactions and strategy implementation with the Assistant Director, Catering Sales and the team
  • Develop and nurture strong relationships with existing clients to encourage repeat business and referrals
  • Conduct client meetings, presentations and site inspections to showcase our catering offerings
  • Work closely with clients to understand their specific catering and/or event needs and preferences
  • Customise catering packages and menus to meet the unique requirements of each event
  • Manage the team's objectives, performances and achievements to contribute to the hotel budget
  • Communicate with all functional leadership in The Robertson House and Sales Managers on new offerings, pricing structures, room sizes and space availability and all operational issues
  • Work closely with the catering operations team to ensure seamless coordination, proper execution and operational readiness for all confirmed events
  • Monitor account revenue and business production through various methods such as, adjusting strategies, procedures or account coverage, as needed, to achieve the planned goals
  • Review direct competition and market changes. To ensure complete awareness by the team on how to meet these changes and of competitors' activities at all times
  • Prepare monthly group catering forecast and group room forecast. Oversee the operation of the functions and work closely with various departments to ensure quality service is delivered to our clients at all times
  • Attend events to network with clients
  • Ensure accurate and timely documentation of all catering agreements and contracts
  • Provide clear event details and preferences to ensure client expectations are met
  • Be responsible for team’s catering budget while contributing to hotel’s total revenue
  • Grows existing business, establishes and pursues leads which will develop business
  • To assist with other ad hoc duties, as required by the Assistant Director, Catering Sales

Benefits


  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences-
  • Strong advocate of staff volunteerism
  • Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.


Only shortlisted candidates will be notified.

Cluster Director of Event Sales & Services (Raffles Sentosa Singapore)

4-Jan-2026
Accor Asia Corporate Offices | 59126SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.

Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.


Job Description


The Cluster Director of Event Sales & Services is a senior commercial and operational leader responsible for the complete lifecycle of the events business across Raffles Sentosa Singapore and Sofitel Singapore Sentosa, from sales strategy and revenue generation through to flawless on-site execution.

This role owns the MICE (Catering), Weddings, Social Events and Special Events portfolio, ensuring both properties are positioned as premier destinations for luxury meetings, incentive travel, brand launches, weddings and social celebrations, while delivering exceptional guest experiences and achieving strong financial performance.

As a key member of the Commercial Leadership Team, the role drives strategic growth, operational excellence, and brand leadership within Singapore’s highly competitive events market.

What you will be DOING:

  1. Strategic Leadership & Business Growth
  • Develop and execute a comprehensive cluster events strategy that maximizes revenue, profitability, market share, and brand positioning for both properties.
  • Identify new demand generators, key market segments, and strategic partnerships to grow the overall events portfolio.
  • Own annual budgets, business plans, forecasts, and long-term growth strategies for Events, MICE and Weddings.
  • Lead high-level negotiations for major events, global accounts, luxury agencies, and key production partners.
  1. Event Sales & Revenue Performance
  • Oversee all event sales activities including MICE, Corporate Events, Incentives, Weddings, Social and Special Events (to include Owners).
  • Ensure optimal conversion, pricing strategy, yield management, and production pacing in close partnership with Revenue Management.
  • Establish clear KPIs, performance metrics, and accountability across both event sales and event services teams.
  • Drive consistent achievement of revenue and profitability targets.
  1. Event Services & Operational Excellence
  • Ensure the seamless execution of all events across both properties, delivering legendary Raffles service and refined Sofitel hospitality.
  • Set and uphold world-class service standards, operational procedures, and guest experience benchmarks.
  • Personally oversee high-profile, VIP, and complex events.
  1. Brand Stewardship & Market Presence
  • Act as senior brand ambassador for both properties within the global events and luxury travel marketplace.
  • Strengthen relationships with key planners, agencies, corporates, wedding specialists, and industry influencers.
  • Represent both properties at major industry events, roadshows, trade shows, and strategic client engagements.
  1. Team Leadership & Culture Development
  • Lead, mentor, and develop the cluster Event Sales & Services organisation.
  • Build a high-performance culture with strong engagement, training, succession planning, and retention.
  • Foster collaboration between commercial and operations teams across both hotels.
  1. Cross-Functional Collaboration
  • Partner closely with Sales, Revenue, Marketing, Finance, Culinary and Hotel Operations to ensure full alignment of commercial objectives and flawless delivery.
  • Drive continuous improvement, innovation and best-practice sharing across both hotels.

Qualifications


  • Bachelor’s degree in Hospitality Management, Business or related field (Master’s degree preferred).
  • Minimum 12–15 years of senior leadership experience in event sales and operations within luxury or premium hospitality.

Additional Information


YOUR EXPERIENCE AND SKILL REQUIRED

  • Proven success leading complex, high-value MICE, wedding, and special event portfolios.
  • Strong financial, commercial and strategic acumen.
  • Exceptional leadership, negotiation and stakeholder management capabilities.
  • Experience managing multi-property or cluster operations preferred.

Key Competencies:

  • Strategic Commercial Leadership
  • Luxury Event Expertise
  • Revenue Growth & Profit Optimization
  • Guest Experience Excellence
  • Executive Stakeholder Engagement
  • High-Performance Team Leadership
  • Brand Stewardship & Market Influence

Assistant Sales Manager

4-Jan-2026
Marriott International | 59135SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales director/ Event director(Singapore based). Vehicle Tech Week China

4-Jan-2026
Sales director/ Event director(Singapore based). Vehicle Tech Week China | 59154SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Sales director/ Event director(Singapore based). Vehicle Tech Week China


Job Description

WHO WE ARE:

Join UKi Media & Events (part of CloserStill Media) as we expand our global portfolio into China.
Automotive Testing Expo is the world’s leading event dedicated to the quality, safety, reliability and durability of vehicles, and is the premier launchpad in China for breakthrough technologies in automotive testing, evaluation and quality engineering.

As part of our continued growth, this is an exciting new hire supporting our strategic expansion in the region. You’ll be joining a global organisation recognised for delivering market-leading B2B events and publications, with a strong reputation for innovation and industry impact.

This role will be based in our Singapore office, working closely with international teams to drive the development and success of Automotive Testing Expo in China.

WHO WE ARE LOOKING FOR:

UKi Media is looking for a Events Director, overall responsibility for the shows performance leading the team across all disciplines. To ensure tactics are produced to manage the event program and budgets as well as resources and staff as directed by the Divisional Director/Managing Director. To proactively ensure the success of high profile events whilst maximising profits. To proactively liaise with other departments such as operations, marketing and the show team to ensure the smooth running of the event as well as planning and post event responsibilities. Proactively manage the show budgets ensuring no overspend and maximum profitability for the business. Proactively support the company’s senior management team to ensure the smooth running of the company as and when required.  

THE ROLE:

Brands

  • Through research, analysis, developing relationships and market intelligence, to implement strategies and initiatives to ensure the on-going growth and sustainability of the event – writing a business plan for the event (updated annually)
  • Produces a coherent brand strategy for all four events to maintain and increase relevance to all markets, meeting visitor and exhibitor expectations
  • Ensure that marketing strategy is aligned with the event’s commercial objectives
  • Provide a strategic event floor plan in conjunction with the Operations Manager – designed to meet the budget target and optimise the visitors experience and ensure constant and consistent visitor stand traffic for exhibitors
  • Identify and implement (where possible) extra revenue streams and brand extension opportunities
  • Monitor and report competitor activity, taking actions where necessary
  • To get close to your market, understand its trends and develop your event around it

Financial

  • Overall accountability for setting annual P&L as well as for meeting and exceeding budgeted gross and net profit contribution of all four shows
  • Ensuring that the PO process is adhered to and any anomalies in the monthly management accounts are spotted early and acted upon
  • Ensuring credit control collects funds in a timely fashion and before each show opens
  • Provide a monthly report and forecast on show revenues, contribution, manpower and actions that are being taken for the shows to achieve budget
  • Write in conjunction with the show team the annual exhibition business plan factoring in KPIs and a P&L or each show

General Management

  • Day to day management of the event team
  • Set clear goals and objectives for all reporting staff
  • Set, monitor and evaluate performance targets (with the aid of CRM applications)
  • Create, monitor and evaluate individual bonus plans for the show team
  • Complete annual and mid-term staff appraisals as necessary
  • Recruit and interview new staff where necessary
  • Assess, develop and coach all reporting staff (including identifying bespoke training needs of individuals where necessary)
  • Motivate the team
  • Coach and develop the team in all aspects of their roles, creating transition map to expanded roles and promotion where appropriate
  • Interdepartmental –manage relationships with supporting departments, ensuring they are aligned to the event’s business objectives and commercial goals
  • To undertake any other duties as reasonably requested

Operations

  • Working with the operations director to develop an operational strategy that meets/comes in under budget while ensuring high levels of exhibitor and delegate experiences and production values are maintained
  • Ensure the operational plan is being delivered in an efficient and timely manner

Marketing

  • Develop campaign strategy with the Marketing Director to meet overall visitor numbers (with the right demographics), feature content, visitor and acquisition costs
  • Personally manage all key industry partnerships in conjunction with Marketing Director
  • Develop an exhibitor campaign strategy including vertical and horizontal activity
  • Appoint contractors/suppliers/agencies with the Marketing Director as required
  • Conduct press/TV and radio interviews as necessary

Relationships

  • Foster positive and professional relationships with key suppliers, associations, media and commercial partners

Sales

  • Manage the Show Managers and other sales staff
  • Lead by example – beyond team target, also responsible for delivering personal sales targets across the event under your management
  • Develop a campaign strategy with the sales team that meets and exceeds targets including overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues
  • Ensure the sales plan is being delivered on target and budget and activity targets (outbound call volumes and face-to-face meetings) are met
  • Support the sales team in developing new revenues streams and creative and complex sales such as sponsor
  • Visit and canvas at competitor and industry events
  • Run and manage the rebook process and rebook team
  • Role play the sales team regularly and share areas for enhanced sales performance and best practice
  • Manage the prospect database to ensure it is constantly updated and is fit for purpose falling in line with the companies CRM policy.
  • Ensure a constant high quality of delivery in all prospect, exhibitor and partner communication ensuring the message is on point.

ABOUT YOU:


  • Proven experience leading large-scale events from concept to execution, with a strong record of delivering exceptional attendee experiences.
  • Strategic thinker with the ability to translate organizational goals into innovative event concepts and measurable outcomes.
  • Exceptional leadership skills, with experience managing cross-functional teams, partners, and vendors under tight timelines.
  • Strong budget management and negotiation abilities, ensuring events are delivered on time and within financial targets.
  • Excellent communicator who thrives in fast-paced environments and can solve problems quickly and calmly.
  • Highly organized, detail-oriented, and committed to maintaining high standards of quality and professionalism.
  • Comfortable using event management tools, data insights, and technology to enhance planning and execution.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. 

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, please contact our HR team at hr@closerstillmedia.com.

Sales Manager - MICE (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59168SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

Inspire Exceptional Events. Drive Iconic Experiences.

At Conrad Singapore Marina Bay, we don’t just host meetings—we craft experiences that linger in memory long after the final guest departs. As part of Hilton’s luxury portfolio, Conrad is where bold design meets intuitive service, and where passionate professionals transform gatherings into unforgettable moments.

We’re seeking a Sales Manager – MICE to be the powerhouse behind our conferences, meetings, and events business. This is your opportunity to elevate iconic experiences, build meaningful partnerships, and make a visible impact in one of Singapore’s most dynamic luxury hotels.

The Role at a Glance

You’ll be at the heart of our MICE strategy—maximizing revenue through the sale of meeting spaces, guest rooms, and F&B offerings. Working closely with clients and internal teams, you’ll turn opportunities into high-value events that define Conrad’s reputation for excellence.

This role is perfect for a driven sales professional who thrives in luxury hospitality and loves building long-term client relationships.

What You’ll Be Doing

  • Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
  • Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
  • Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
  • Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
  • Collaborate seamlessly: Partner with operations to ensure flawless event execution.
  • Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
  • Lead by example: Support the Director of Sales in coaching and inspiring the team.

What You’ll Be Doing

  • Drive growth: Proactively sell meeting spaces, guest rooms, and F&B across assigned segments.
  • Build connections: Develop and manage a strong pipeline through account management, prospecting, and new business.
  • Close with confidence: Respond to RFPs with compelling proposals, persuasive presentations, and successful negotiations.
  • Be the trusted partner: Strengthen client relationships through calls, meetings, site inspections, and hosted events.
  • Collaborate seamlessly: Partner with operations to ensure flawless event execution.
  • Stay ahead: Monitor market trends and competitors to keep Conrad Singapore Marina Bay at the forefront.
  • Lead by example: Support the Director of Sales in coaching and inspiring the team.

What We’re Looking For

  • 2–5 years of proven success in MICE sales, ideally within luxury hotels or hospitality.
  • A strong sales mindset with the ability to generate, negotiate, and close high-value business.
  • Deep knowledge of MICE market dynamics and competitive trends.
  • Exceptional communication, presentation, and relationship-building skills.
  • Analytical acumen to interpret data and drive performance.
  • Resilience, organization, and accountability in a fast-paced environment.
  • A proactive, self-motivated approach with a passion for results.

Why Join Hilton & Conrad

At Hilton, our people are the heartbeat of our success. Joining us means:

  • Competitive compensation and benefits.
  • Exclusive access to the Go Hilton travel program with discounted stays worldwide.
  • Career growth opportunities across the fastest growing hospitality organization and the global Best Place to Work.
  • Extensive training opportunities
  • A supportive, inclusive culture that celebrates recognition, well-being, and personal growth.
  • The chance to make your mark in a luxury environment where your impact is seen and valued.

Ready to Elevate?

If you’re passionate about MICE sales, inspired by luxury hospitality, and eager to shape unforgettable experiences, we’d love to hear from you

Revenue and Inventory Manager

4-Jan-2026
COMMON | 59171SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

COMMON


Job Description

About the job

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

As Habyt’s Revenue & Inventory Manager for APAC, you will play a key role in driving the commercial performance of our growing portfolio of serviced apartments and hotels across the region. You will oversee multi-property revenue strategy, pricing optimisation, and inventory control to maximise yield and occupancy while ensuring a seamless balance between short-stay and long-stay demand.

This role requires a data-driven strategist who thrives in a dynamic environment. We are looking for someone who can translate analytics into actionable tactics, manage rates effectively, and collaborate closely with different teams.

Your responsibilities will include:
  1. Revenue Strategy & Optimisation
    • Work closely with leadership to develop and implement effective pricing strategies to maximise room revenue and profitability.
    • Monitor market trends, competitor rates, and demand patterns to adjust pricing dynamically.
    • Identify revenue opportunities across all market segments and booking channels.
    • Support in achieving and exceeding key performance metrics such as ADR, RevPAR, and occupancy targets.
  2. Demand Forecasting & Analysis
    1. Prepare accurate weekly, and monthly forecasts for rooms and revenue.
      Analyse booking pace, pick-up, and market performance to inform strategic decisions.
    2. Generate revenue performance reports and present insights to management for commercial planning.
  3. Inventory & Yield Management
    1. Oversee daily room inventory allocation across all portfolios and channels to maximise yield.
    2. Implement length-of-stay controls, overbooking strategies, and rate restrictions as needed.
    3. Maintain data accuracy and ensure all systems reflect correct availability and restrictions.
    4. Collaborate with Revenue and Guest Experience teams to manage room types, sell-out periods, allocations and relocations efficiently.
  4. Systems & Distribution Coordination
    1. Manage rate loading and system configuration in PMS and Channel Manager.
    2. Ensure rate parity, availability, and content accuracy across all online platforms.
    3. Work closely with the OTA Consultant to optimise visibility and performance across OTAs and direct channels.
    4. Meet up with OTA Market Managers to get latest insights and market trends, as well as analyse properties performance across different channels.
  5. Reporting & Business Support
    1. Provide insights and recommendations to support budgeting, forecasting, and strategic planning.
    2. Track and report on daily pick-up, market share, and revenue performance vs. budget.
    3. Support leadership with data-driven decisions and performance improvement initiatives.
  6. Cross-Functional Collaboration
    1. Partner with Revenue and Guest Experience teams to align revenue strategy with business goals.
    2. Communicate clearly with stakeholders to ensure consistency in pricing and availability.
    3. Contribute to training team members on revenue and inventory best practices.
The skills, attitude, and experience we require are:
  • 3 to 5 years’ experience in Revenue, Reservations, or Distribution Management.
    Proven expertise in dynamic pricing and segmentation, adjusting rates by market, channel, and customer type.
  • Strong ability to identify and maximise demand peaks while driving performance during low seasons through effective pricing and promotions.
  • Skilled in optimising room allocation across multiple channels (direct, OTA, corporate, GDS, etc.).
  • Experienced in preparing weekly, monthly, and annual revenue performance reports.
  • Proficient in forecasting demand, revenue, and occupancy with accuracy and insight.
  • Proficient in PMS, RMS, and Channel Manager systems (e.g. Opera, SiteMinder, DEdge, Duetto).
  • Strong analytical, communication, and problem-solving skills.
  • Detail-oriented with the ability to balance strategic thinking and operational execution.
What we offer
  • Welcome Package: Start your journey with us fully equipped -Habyt swag and all the tech you need from day one.
  • Team Events: Connect and have fun with your colleagues at our regular, lively company events.
  • Hybrid Work: We believe in flexibility and connection, promoting a positive work environment for everyone. With our hybrid model, you will work both from home and our centrally located office in the city.
  • Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.
  • Habyt Fellowship Program: Work from any Habyt location and get to know the team in other countries.
  • Mental Health: Enjoy free access to the Calm App, plus subsidised membership for ClassPass.
  • Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes.
  • Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionising the housing market!
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Catering Sales Manager (Wedding Sales)

4-Jan-2026
Concorde Hotel Singapore | 59181SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Drive wedding and social event sales through proactive business development and strategic client engagement.
  • Create tailored proposals and packages to meet clients’ visions and budgets.
  • Conduct site inspections, consultations, and negotiations to secure bookings.
  • Partner with culinary, banquet, and operations teams to ensure seamless event execution.
  • Represent the hotel at bridal fairs, networking events, and marketing initiatives.
  • Achieve revenue targets while maintaining the highest service and quality standards.
  • Stay updated on local wedding trends and competitors to enhance our market positioning

Job Requirements

  • At least 3–5 years of experience in catering sales, event planning, or wedding management ideally within a 4/5-star hotel environment.
  • Proven ability to convert leads into successful events and build long-term client relationships.
  • Strong organizational, communication and presentation skills.
  • Creative flair and an eye for detail, with a deep understanding of modern wedding trends in Singapore.
  • A team player who thrives in a fast-paced, service-driven environment.
  • Willingness to work flexible hours including weekends and public holidays as required.

(Up to $5,000) Hostess / Guest Relation / Host / Reservation Manager

29-May-2025
ANYTIME SING PTE. LTD. | 55731 - Singapore
This job post is more than 31 days old and may no longer be valid.

ANYTIME SING PTE. LTD.


Job Description

Job Title: Hostess / Guest Relation Manager

Location: Town

Job Type: Full-time

Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

Key Responsibilities:

  • Greet guests as they enter and thank them as they leave.
  • Manage reservations and seating arrangements.
  • Escort guests to their tables and provide menus.
  • Maintain a clean and organized front-of-house area.
  • Answer phone calls and respond to guest inquiries.
  • Coordinate with the waitstaff to ensure efficient service.
  • Handle guest complaints and provide solutions in a professional manner.
  • Assist with other tasks as needed to ensure smooth operations.

Qualifications:

  • Previous experience as a Hostess or in a customer service role.
  • Excellent communication and interpersonal skills.
  • Friendly and outgoing personality.
  • Ability to multitask and work in a fast-paced environment.
  • Strong organizational skills.
  • Professional appearance and demeanor.
  • Knowledge of reservation management systems is a plus.

Benefits:

  • Competitive salary
  • Health insurance
  • Paid time off
  • Employee discounts.
  • Opportunities for career growth and development.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

Director of Sales

21-May-2025
Accor Asia Corporate Offices | 55403 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description

Company Description

Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.

Job Description
  • In charge of all the Sales activities of the hotel.
  • Leads the sales team and monitors all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
  • Actively participate in industry-related organizations favorable to the hotel.
  • Solicit group and individual business.
  • Establish and direct profitable and cost-effective sales programs.
  • Monitor competition’s activity.
  • Develop business from travel and convention-related companies, tour operators, and transportation companies.
  • Maintain consistent verbal and written communication with clients.
  • Attend trade shows.
  • Consistently monitor results against goals to ensure exceeding sales targets and maintain sales awareness throughout the property.
  • Produce the annual Sales budget and forecast.
  • Analyze and develop current and potential market trends.
  • Collect and analyze relevant and accurate information for better results; constantly monitor the competition’s rates and offers.
  • Implement sales and product awareness within the established market.
  • Develop sales call tactics based on market knowledge and intelligence.
  • Provide leadership to the department for efficient operation.
  • Maintain clear, concise written and verbal communication skills.
  • Instill a calm, organized approach in all situations.
  • Evaluate alternatives quickly and decide on a plan of action.
  • Communicate goals and objectives clearly and inspire the team to achieve them.
  • Adhere to company standards and policies.
  • Manage change effectively and multi-task efficiently.
  • Train and mentor team members for future development.
  • Use key monitors and financial targets to evaluate market segment performance and plan future actions.
  • Analyze financial information to assist in decision-making.
  • Control costs without compromising standards.
  • Demonstrate strong budgetary, projection, and cost control skills.
  • Prepare and implement sales action plans by specified deadlines.
  • Handle issues professionally and complete duties and projects timely, following company rules and regulations.
  • Ensure proactive planning, execution of sales, and action plans.
  • Build trust and respect in business relationships through effective communication, skills, and techniques.

The employee may be required to perform additional duties as needed by business volume and as assigned by superiors.

Qualifications
  • Experience in Hotel Sales & Marketing with a proven success record.
  • Leadership experience at the Director level in a 4-star plus full-service hotel.
  • Bachelor's degree required; advanced degree in business administration, marketing, or related field preferred.
  • Exceptional strategic planning and execution skills, with a data-driven approach to decision-making.
  • Strong revenue management expertise and ability to optimize business mix.
  • Proficiency in Microsoft Office and familiarity with hotel management software (e.g., Opera Sales & Catering).
  • Excellent presentation and communication skills, both written and verbal.
  • Proven ability to lead and develop high-performing teams in a dynamic environment.
  • Strong analytical skills to interpret complex data and market trends.
  • Experience in digital marketing, social media strategies, and emerging marketing technologies.
  • Ability to build and maintain strong relationships with clients, partners, and industry stakeholders.
  • Innovative mindset with a passion for continuous improvement and adaptation.
  • Flexibility to travel and adapt to changing schedules as required.
Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

#J-18808-Ljbffr

Director of Sales ( Mumbai )

17-May-2025
Accor Asia Corporate Offices | 55088 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery.Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

Job Description

  • Job Location will be Mumbai based
  • Responsible of leading, directing and motivating the Sales team to ensure yearly sales budget is achieved and surpassed.
  • Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales & Marketing.
  • To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
  • To actively lead the Department’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
  • To assist DOSM andDRM with accuracy of revenue forecasting with most updated segments and market information.
  • Responsible for Room Sales of managed accounts in MICE segment including all group bookings in both rooms and banqueting.
  • With the guidance of the Director of Sales & Marketing, lead the Sales team’s financial, administrative and operational procedures to ensure the annual revenue and expense budgets are achieved.
  • To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to DOSM.
  • To ensure each member of the Sales team is enrolled in Accelerate Program, each is aware of their incentive goals and updated with their monthly achievements.
  • To set key performance indicators linked to budget and holding the sales team accountable for results.
  • To review performance of the sales team, commending strengths and pointing out areas for improvement.
  • To manage the top producing accounts within the MICE segment ensuring targets are met.
  • To conduct sales calls with the team.
  • To implement strategies to run the Sales team in an effective and efficient manner.
  • To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
  • To encourage the sales team to cross sell other AccorHotels properties.
  • To organize team building activities to promote team work and camaraderie in the Sales team.
  • To ensure the Sales team has great relations with all AccorHotels Global Offices.
  • To personally meet and greet all site inspections in the hotel.
  • To lead the team in increasing the group conversion ratio of the hotel.
  • To be updated of all market trends and consult the DOSM for possible actions.
  • To be knowledgeable of all fire, health, safety, emergency and security procedures in the hotel.
  • To represent the hotel in trade shows, road shows and business trip to build and maintain strong relationships with clients.
  • To empower the team to take initiatives in their current roles.
  • To constantly guide the Sales team, ensuring they are motivated, inspired and loyal.
  • To build trust and team work among team members.
  • To assist the Director of Sales & Marketingin recruiting new and developing talents in the team.
  • To be a good example to all team members in terms of work & life balance, time management and quality of work.
  • To train, coach and develop the team.
  • To recognize and celebrate the success of team members in a timely manner.
  • To implement duties, projects and other assignments assigned by the DOSM.

Personal Attributes

  • Excellent understanding of luxury market
  • Excellent understanding of all hotel departments
  • Professional sales and presentation skills
  • Knowledge of basic accounting, math skills and analytical capabilities required.
  • Extensive knowledge of sales skills and revenue management
  • Ability to assess/evaluate employee’s performance fairly.
  • Must have strong interpersonal skills with attention to details
  • Strong written and verbal communication skills
  • A leader with a positive attitude
  • Strategic thinking combined with the ability to move strategy to action
  • Problem solving skills
  • Managerial / Leadership skills
  • Self-motivated, creative and confident, with a highly energetic personality
  • Creative, independent, and manages stress gracefully
  • Ability to meet deadlines consistently
  • Pro-active and taking initiative
  • Must be organized and ability to work and follow systems and procedures
  • Must be adaptable to change of strategy, ideas, systems etc.
  • Must be guest service oriented
  • Proficiency in organizational planning with the ability to multi-task

Qualifications

  • Minimum 5 years experience in sales position, preferably at an international luxury 5 star hotel
  • Degree/Diploma in Hotel Management / Business Administration
  • Strong knowledge of Opera & Microsoft Office
  • Understands the local culture and have worked in the region
  • Fluency in English, written and spoken, is preferred

Additional Information

Benefits

  • An opportunity to be with world’s preferred hospitality company
  • Captivating and rewarding experience working alongside passionate professionals
  • Range of exclusive Heartist Benefits
  • Develop your talent through learning programs by Academy Accor.
#J-18808-Ljbffr

Event Sales Manager - The Singapore EDITION25081075

16-May-2025
The Singapore EDITION | 55021 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

JOB SUMMARY

Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations and Budgets

• Researches and analyzes new products, pricing and services of competition.

• Assists in apprising property of all groups that will impact property operations.

• Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.

• Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.

Managing Profitability

• Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

• Creates opportunities to upsell during event planning.

• Assists in managing department controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Ensures employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant / Events Manager (Catering Sales)

15-May-2025
Accor Asia Corporate Offices | 54942 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Job Description

The Assistant / Events Manager (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He / she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel.

Primary Responsibilities

Achieves both individual and team revenue as well as profit goals as per budget and forecast

  • Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
  • Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
  • Establishes close working relationships with existing guests.
  • Understands the needs of the ever-changing market.
  • Strong conversion in corporate / wedding enquiries.
  • Presents hotel’s products and offerings to guest.
  • Efficient negotiation and upselling to maximize revenue.
  • Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
  • Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on meeting planner / guest experience

  • Ensures the accuracy of bookings, event requirements, BEO at all times.
  • Familiarises with the house system. (Opera, Table Management System & Social tables)
  • Timeliness in responding to enquiries from various platforms.
  • Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
  • Focuses on the client experience and is present pre and post events.

Delivery of a successful event

  • Effective communication among colleagues (inter departments) in a timely manner.
  • Evaluates guest satisfaction and encourages continuous work improvement.
  • Maintains a good working relationship with external suppliers.

Contributing to the hotel goal

  • Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
  • Active participation in departmental meetings and trainings.
  • Identifies and proposes improvement on quality of F&B experiences wherever necessary.
  • Contributes to the hotel’s Corporate Social Responsibility efforts.
  • Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
  • Performs any other duties and responsibilities that may be assigned.

Qualifications

Candidate Profile

Knowledge and Experience

  • Diploma / Degree in Hotel / Hospitality Management.
  • Minimum of 3 years of sales experience in hotel, preferably luxury hotel in Singapore.
  • Minimum of 2 years of experience in similar capacity
  • Work experience in a Luxury Hotel or Luxury Brand is an advantage.
  • Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera will be an advantage.

Competencies

  • Good interpersonal skills with ability to communicate with all levels of employees and customers.
  • Service oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Good presentation and influencing skills.
  • Multicultural awareness and able to work with people from diverse cultures.
  • Flexible and able to embrace and respond to change effectively.
  • Ability to work independently and has good initiative under dynamic environment.
  • Self-motivated and energetic.
  • Ability to prioritise work tasks and has a sense of urgency.
  • IT Savvy and well versed with systems.

Additional Information

Benefits of Joining Raffles Hotel Singapore

  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

Media Sales Director

13-May-2025
Infoempregos | 54755 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

You will lead and develop the Sales Team whilst leading from the front managing and creating new relationships with key clients.

We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us.

  • Requirements:
    • Willingness to learn and develop.
    • Good communication and organization skills.
    • Teamwork and responsibility.
    • Basic computer skills are a plus.
  • Responsibilities:
    • Provide support in administrative and operational activities.
    • Answer and direct telephone calls.
    • Organize and file documents.
    • Participate in projects and provide support in daily tasks.
  • Benefits:
    • Transportation allowance.
    • Meal allowance.
    • Medical assistance.
    • Opportunities for growth and training.

Sales Manager / Director

13-May-2025
Infoempregos | 54756 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

Chab Events is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality, and incentive travel agency.

We are looking for an eager and motivated individual to join our team. If you are willing to learn and develop your skills, this position is ideal for you.

Requirements:
  • Willingness to learn and grow in your career.
  • Good communication and organization skills.
  • Ability to work effectively in a team.
  • Basic computer skills are desirable.
Responsibilities:
  • Assist with administrative and operational tasks.
  • Answer calls and manage correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and support daily activities.
Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and professional development opportunities.

Assistant Director of Sales

13-May-2025
Infoempregos | 54757 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed.

We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position is ideal for you.

  • Requirements:
    • Good communication and interpersonal skills.
    • Organization and attention to detail.
    • Willingness to learn and grow.
    • Basic computer skills are desirable.
  • Responsibilities:
    • Assist with office administrative activities.
    • Answer and direct phone calls.
    • Organize and file documents.
    • Provide support on projects and general tasks.
  • Benefits:
    • Transportation allowance.
    • Meal allowance.
    • Assistance medical.
    • Training and development opportunities.

Regional Marketing Manager

13-May-2025
Infoempregos | 54758 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

Years of Experience : 3-5 years preferably in an in-house marketing manager role or digital role at an agency.

We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.

  • Requirements:
    • Enthusiasm for learning and growing professionally.
    • Good communication and organizational skills.
    • Ability to work in a team.
    • Basic computer skills.
  • Responsibilities:
    • Assist in administrative and support activities.
    • Answer calls and manage correspondence.
    • Organize documents and maintain records.
    • Participate in projects and support the execution of tasks.
  • Benefits:
    • Transportation allowance.
    • Meal allowance.
    • Medical assistance.
    • Training and growth opportunities professional.

Media Sales Director

12-May-2025
Infoempregos | 54738 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

You will lead and develop the Sales Team whilst leading from the front managing and creating new relationships with key clients.

We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us.

  • Requirements:
    • Willingness to learn and develop.
    • Good communication and organization skills.
    • Teamwork and responsibility.
    • Basic computer skills are a plus.
  • Responsibilities:
    • Provide support in administrative and operational activities.
    • Answer and direct telephone calls.
    • Organize and file documents.
    • Participate in projects and provide support in daily tasks.
  • Benefits:
    • Transportation allowance.
    • Meal allowance.
    • Medical assistance.
    • Opportunities for growth and training.
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Sales Manager / Director

12-May-2025
Infoempregos | 54739 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infoempregos


Job Description

Job Description:

Chab Events is a turnkey corporate digital & live event management, experiential marketing, augmented/mixed reality, and incentive travel agency.

We are looking for an eager and motivated individual to join our team. If you are willing to learn and develop your skills, this position is ideal for you.

Requirements:
  • Willingness to learn and grow in your career.
  • Good communication and organization skills.
  • Ability to work effectively in a team.
  • Basic computer skills are desirable.
Responsibilities:
  • Assist with administrative and operational tasks.
  • Answer calls and manage correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and support daily activities.
Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and professional development opportunities.
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Assistant Director of Sales - Corporate (Conrad Singapore Marina Bay)

12-May-2025
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 54742 - Singapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD


Job Description

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Job Description - Assistant Director of Sales - Corporate (Conrad Singapore Marina Bay) (HOT0BM11) Job Number: HOT0BM11 Work Locations

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

Overview of Role

Assistant Director of Sales - Corporate at Conrad Hotels and Resorts manages a designated portfolio, contributing to hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. We also aim to understand what motivates and inspires each of us to provide luxury service consistently.

At Conrad, we take the time to understand the unique wants, needs, and desires of each Guest, creating a stylish, personalized, memorable, and smart luxury experience.

What will I be doing?

As Assistant Director of Sales - Corporate, you will work closely with the Director of Sales/Commercial Director to drive business needs, explore new business, and expand existing business through promotional efforts and sales channels. Your responsibilities include:

  • Contributing to hotel sales and marketing plans to support business objectives.
  • Establishing account development plans annually and maintaining updated account data.
  • Participating in drawing up Sales Activity Plans, submitting weekly call reports, and planning future activities.
  • Assisting in successful RFP programs, developing target lists, and action plans for account solicitation.
  • Preparing corporate rate contracts aligned with current business and pricing conditions.
  • Organizing comprehensive information about hotel products and services for distribution through sales channels.
  • Producing accurate and timely reports for hotel management.
  • Participating in management meetings to develop sales and marketing initiatives.
  • Conducting activities to increase demand and revenue, such as 'Bring Back Old Business' calls.
  • Reviewing sales team activities and ensuring minimum activity levels.
  • Submitting weekly sales call plans.
  • Representing the hotel at industry events, trade fairs, and workshops.
  • Conducting quarterly Account Development reviews with the team.
  • Supporting the Director of Sales in supervising and coaching the Sales Coordinator.
What are we looking for?

The ideal candidate will have a positive attitude, excellent communication, leadership, analytical, organizational, and selling skills, with experience in a similar role. Additional advantageous qualities include knowledge of the local market and hospitality industry, a passion for sales, and relevant qualifications.

Director of Sales - InterContinental Singapore

11-May-2025
INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD. | 54700 - Singapore
This job post is more than 31 days old and may no longer be valid.

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.


Job Description

Director of Sales - InterContinental Singapore

Lead and manage the function of Sales (Corporate, MICE, Leisure, Catering Sales, and Events Management) to maximise performance through total revenue generation and achieve budget revenue.

Your Day to Day
  • Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Catering & Banquet, and Food & Beverage)
  • Develop sales strategies and action plans to ensure implementation, monitor results, and achieve goals – including launching tactical promotions if required
  • Develop a solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP, and monitor sales department’s impact on hotel profitability
  • Evaluate business potential and opportunities in new geographical markets and segments
  • Participate in preparing the annual departmental operating budget, hotel marketing plan, business plan, and financial plans
  • Monitor competitors’ activities and assist in gathering marketing intelligence
  • Build profile within the local marketplace through attendance at events and industry gatherings
  • Engage with guests and customers at various functions and social events
  • Foster a positive, productive work environment; motivate and lead an effective, engaged team
  • Coach and mentor the Sales team, developing personal development plans for current role improvement or career progression
  • Maintain strong relationships with key stakeholders
  • Collaborate with leadership to ensure quality product delivery, improve customer experience, and maximise revenue and profit
  • Travel as required to promote the hotel and develop markets
  • Manage individual development plans and address performance gaps
  • Perform other duties as assigned by the Director of Sales & Marketing or management
What we need from you
  • Diploma/Degree in Business, Hospitality Management, or related field
  • Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality
  • Strong presentation, communication, and interpersonal skills
  • Passion, enthusiasm, and results-driven attitude
  • Problem-solving and decision-making skills
  • In-depth knowledge of sales principles and techniques
  • Strategic and tactical thinking abilities
  • Awareness of market trends and consumer behaviour to create strategic opportunities

Don't quite meet every requirement but believe you're a great fit? Hit the 'Apply' button and start your journey with us today.

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Director of Revenue

8-May-2025
Accor Asia Corporate Offices | 54473 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group.

Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub. Featuring 302 rooms with sweeping views of historic shophouses and the contemporary skyline through expansive floor-to-ceiling windows, the hotel sets the stage with a cinematic rooftop pool and an eclectic array of bars and restaurants.

Job Description

Reporting to the General Manager, the Director of Revenue is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Director of Revenue is responsible for ensuring that the inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.

How your day looks like:

  • Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate.
  • Leads the fortnightly revenue meetings.
  • Provides analysis of demand factors, competitive positioning and future outlook and trends.
  • Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis.
  • Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
  • Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate – Geo source, Product quality and pricing.
  • Actively manages the Hotel’s revenue system 
  • Monitors transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher yielding revenue.
  • Analyzes the impact of the revenue management strategy being implemented by the Mondrian Singapore team and advises relevant changes as when needed.
  • Ensures that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels.
  • Ensures that all rate plans are built in accordance with established Mondrian Singapore guidelines.
  • Accurately forecasts Mondrian Singapore short term (weekly) and long term (30, 60 and 90 days) business outlook.
  • Works with Director of Sales and Director of Marketing to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
  • Works with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business.
  • Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day to day management.
  • Participates in all Revenue conference calls with Corporate.
  • Assists in managing relationships with third party online intermediaries especially OTA’s and Regional Travel Agents.
  • Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
  • Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed.
  • Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
  • Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.

Qualifications

Bachelor’s Degree: A degree in hospitality management, business administration, or a related field is often preferred.
 

Additional Information

eCommerce Manager

8-May-2025
Courtyard by Marriott Singapore Novena | 54475 - Singapore
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Singapore Novena


Job Description

JOB SUMMARY

The eCommerce Manager/Digital sits at the intersection between Marriott International’s eCommerce, Marketing, and Global Distribution strategies. This role helps the Hotel effectively pull through the Sales, Marketing, and Customer engagement activities that drive awareness, bookings and profitability. This role will also manage overall activation of their property strategies in owned, social and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online property channels. The eCommerce Manager/Digital serves as a thought leader to their hotel’s Marketing, Sales, and Revenue Management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional eCommerce and Marriott Digital Services (MDS) team on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role must engage current and would-be customers with targeted messaging that’s relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital, marketing, and sales teams on property.

CORE WORK ACTIVITIES

Digital and eDistribution Strategy Execution
• Executes appropriate on-strategy eCommerce priorities and tactics.
• Coordinates with the Director of Sales and Marketing to validate and track ecommerce goals for the hotels.
• Reviews hotels progress against established goals, provides reporting and analysis, and troubleshoots performance issues.
• Manages budgets for Digital Marketing and eCommerce activities.
• Follows and tracks progress on quarterly game plans for hotels by identifying key focus for the coming months.
• Collaborates closely with Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.
• Work in-tandem with Marriott Digital Services account Manage to manage all content, Paid Media, SEO and reporting on hotel websites and ensure success in destination digital campaigns.

Digital Acquisition Marketing
• Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team.
• Works with regional Digital and eCommerce team to optimize Paid Search performance.
• Manages the execution of PLUS paid media strategy and investments for participating hotel(s).
• Executes online marketing activities (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing).
• Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines.
• Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through).

Hotel Web Site Content Optimization
• Conducts regular audits of Marriott.com and individual Hotel Websites to verify each hotel is optimized for high quality custom images, content, links, and accurate translations and takes corrective action where necessary.
• Serves as the EPIC administrator for the hotel(s).
• Developes hotel website modules for Spa, Food & Beverage, water activities and weddings if required.
• Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, SEO program updates, and similar corporate e-services).
• Uses B2B e-tools to grow online bookings for Group and incentive business for the hotels (if relevant for Maldives destination)
• Identifies and implements efforts to drive online awareness for hotel F&B positioning and differentiation between the hotels.

OTAs and Meta Search Channel Optimization
• Verifies that the hotel is participating in relevant, approved echannels.
• Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with partners to make appropriate corrections.
• Leads partnership with MDS and Area teams to define and execute the hotel OTA merchandising plan(s).
• Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.).
• Manages marketing budget for OTAs includind Travelads, Agoda Sponsored listing, CTRIP cast ads and other approved products.
• Builds strong domestic relationships with the top 2-3 OTA partners.
• Collaborates with hotel and cluster Revenue Leaders to review hotel performance on eChannels.

Marketing and Communication Partnership
• Assists in the development and execution of the hotel’s marketing plan (e.g. retargeting campaign, OTA marketing, etc.).
• Develops the offer landing page on Marriott.com for offers and promotions.
• Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
• Creates additional modules/content/sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings).
• Assists with paid social media advertising campaigns, including setup, targeting and tracking.
• Develops offer and promotion content to aide selling through organic and paid social activities.
• Utilizes hotel marketing content to run Area led METT, and DMM Bonvoy member email marketing campaigns
• Manages setup, tracking and email sending of local email database newsletters

eCommerce Communication and Training
• Trains and educates other hotel-level associates on how to enhance the hotel eCommerce and digital marketing strategy.
• Delivers internal eCommerce training to other associates and departments within the hotels and Cluster office for better cross-departmental activation.
• Serves as cluster-level point-person for Marriott’s eCommerce strategy.
• Participates in regularly-scheduled area eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
• Delivers a monthly report for hotels Management Team.
• Stay up-to-date on and communicate industry and competitive trends, with a focus on the online travel landscape.

MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and verify work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and verifies employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

JOB SPECIFICATION

Education and Experience

Required:
• 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
• 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 3 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Director of Sales & Marketing25070901

27-Apr-2025
The Ritz-Carlton Millenia Singapore | 53831 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton Millenia Singapore


Job Description

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE 

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. 
 

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market.

• Manages the property's reactive and proactive sales efforts.

• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.

• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales strategy.

• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.

• Interfaces with regional marketing communications for regional and national promotions pull through.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand business strategy.

• Executes the sales strategy in order to meet individual booking goals for both self and staff.

• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.

• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.

• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.

• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.

• Creates effective structures, processes, jobs and performance management systems are in place.

• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning catering solutions.

• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.

• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other discipline managers.

• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Director of Sales, Corporate (Proactive)

23-Apr-2025
Accor Asia Corporate Offices | 53551 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Job Description
  • SALES ADMINISTRATION RESPONSIBILITIES
    • Establish leads to achieve group and FIT room night goals based on corporate segment and budget and to develop ongoing relationships with the clients.
    • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments.
    • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments.
    • Develop annual sales department budget and execute sales programs and activities.
    • Other duties as assigned by Director of Sales, Corporate (Proactive), Senior Director of Sales or the management.
  • SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
    • Recruit, select, train and motivate Sales department personnel to achieve sales goals.
    • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling.
    • Maintain established personnel policies and procedures of the hotels.
  • MARKET PLANNING RESPONSIBILITIES
    • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales.
    • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits.
    • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast.
  • COMMUNICATION RESPONSIBILITIES
    • Maintain close and open communication with other department heads.
    • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information.
    • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs.
    • Maintain timely and responsive communication with accounts and prospects.
  • PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
    • Joint service key accounts with Senior / Sales Managers and ensure continuity in our communications with accounts.
  • OTHER RESPONSIBILITIES
    • Ensure that all safety, health, security and loss control policies and procedures and government legislation are adhered to.
    • Comply with hotel and department policies and procedures at all times.
    • To carry out other duties as and when assigned by the Management of the Hotel.
Qualifications
  • At least 5 – 7 years of relevant experience in the Hotel Industry.
  • Possess good communication and interpersonal skills at all levels of management.
  • Ability to manage and develop sales portfolio of clients.
  • Flexible and able to embrace and respond to change effectively.
  • Ability to plan, direct, organize and control the sales personnel.
  • Ability to make decision independently.
  • Leadership quality.
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Assistant Director of Sales

19-Apr-2025
Paradox Clarke Quay Pte. Ltd. | 53325 - Singapore
This job post is more than 31 days old and may no longer be valid.

Paradox Clarke Quay Pte. Ltd.


Job Description


The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy and Planning:

  • Collaborate with the Director of Sales to develop effective sales strategies, drive results, and support the team in identifying and capitalizing on opportunities to exceed both personal and team revenue goals.
  • Review business pace, analyze market trends, assess competitor performance, and gather client feedback to adjust sales strategies and identify new business opportunities.
  • Assist in the preparation of the annual sales plan, including setting sales targets and identifying key market segments to focus on.

Team Leadership and Development:

  • Supervise the Sales team, ensuring that service standards and operational processes are consistently upheld.
  • Assist in the training and development of junior sales staff, providing coaching and creating opportunities for skill enhancement to foster future organizational capability.
  • Foster a culture of cooperation and trust among colleagues, supervisors, and teams across departments to achieve positive and cohesive results.

Client Relationship Management:

  • Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
  • Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
  • Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
  • Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
  • Resolve client issues or concerns promptly to maintain positive and lasting relationships.
  • Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

  • Prospect new clients, manage incoming leads, and work diligently to close sales deals in line with revenue targets.
  • Monitor short-term forecasts and hotel performance to identify periods of low occupancy and develop targeted strategies to fill gaps.
  • Provide suggestions to regain lost accounts and implement special programs to increase productivity, occupancy, average rates, and overall revenue during challenging periods.
  • Develop a prospect list targeting potential business from competitor hotels to increase business volume.
  • Identify and source new business opportunities, including all revenue-generating areas to maximize overall hotel revenue.

Account Management:

  • Review and analyze account portfolio regularly with sales team, presenting performance analysis and forward action plans to senior sales leader.
  • Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

  • Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
  • Collaborate closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
  • Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and client satisfaction.
  • Ensure that all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
  • Attend trade shows, industry events, and networking opportunities to increase brand visibility and generate leads.
  • Actively participate in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

  • Coordinate the development of promotional materials with marketing team
  • Ensure that all sales materials, presentations, and proposals reflect the hotel’s brand and messaging.
  • Attend key sales and PR-related events to effectively promote the hotel.

Market Analysis and Reporting:

  • Conduct thorough research to identify market trends and opportunities for business growth.
  • Assist in tracking and reporting on sales performance, client satisfaction, and key metrics.
  • Understand competitors' strengths, weaknesses, and pricing strategies to maintain a competitive edge.
  • Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to keep the hotel ahead of the competition.

Budget and Financial Management:

  • Monitor departmental expenses to ensure they remain within budget while maximizing revenue generation.

Administrative Duties:

  • Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
  • Prepare regular reports on sales performance, client feedback, and market trends.
  • Provide feedback and suggestions for continuous improvement in sales processes.
  • Ensure compliance with all hotel policies and procedures, as well as relevant legal and regulatory requirements.

Other Responsibilities:

  • Stay updated on industry trends and best practices to maintain a competitive edge.
  • Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.
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