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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

A2 Developments Co. Ltd.

Job Description

Holiplanet – Holiday Rentals, part of The Suksan Group, is seeking an experienced and motivated Front Office Manager to oversee reception operations and ensure outstanding guest service across our portfolio of villas, apartments, and hotels in Phuket.

The Suksan Group has been a trusted name in Phuket’s property and hospitality market for more than 20 years, delivering quality developments and premium holiday rentals. Through Holiplanet, we manage properties for both international and local owners while welcoming guests from all over the world.

As Front Office Manager, you will lead the reception team, coordinate guest arrivals and departures, and ensure the highest level of hospitality standards are met. You will be the face of our properties, creating lasting impressions while ensuring smooth day-to-day operations.

Key Responsibilities

• Lead, train, and motivate the front office team.

• Manage daily reception operations including check-in, check-out, and reservations.

• Ensure an excellent guest experience through warm, professional service.

• Handle guest feedback and resolve issues promptly.

• Coordinate with housekeeping, operations, and maintenance teams to ensure guest satisfaction.

• Maintain accurate records, reports, and billing processes.

• Implement and monitor front office procedures to maximize efficiency.

This is an exciting opportunity for a hospitality professional ready to take on a leadership role in one of Phuket’s most dynamic and rewarding environments.

Central Group (Central Pattana Public Company Limited)

["Central Pattana Public Company Limited (CPN)","Thailand\u2019s No.1 shopping center and retail developer","Established on 17 June 1980 to develop global standards shopping centers and creating new experiences for the modern lifestyle. CPN is Thailand\u2019s leader in retail development sector with the biggest share of retail market and with a net leasable area (NLA) of over 1.4 million sq.m. under the management of CPN and its subsidiaries. The company has been listed on the Stock Exchange of Thailand (SET) since 1 March 1995 and being the first and only Thai company in the real estate sector that has been selected as an index component of 2014 Dow Jones Sustainability Indices Emerging Markets (DJSI Emerging Markets) in September 2014.","The main business is the shopping centers, which generates over 79% of the total revenue. The company is currently managing 27 shopping malls in three different formats, which are Central World, Central Plaza and Central Festival.","Other CPN businesses include office buildings, residential buildings, hotels, water parks and recreational parks. At present, CPN runs seven office tower projects on the premises of CentralPlaza Lardprao, CentralPlaza Pinklao, CentralPlaza Bangna, CentralWorld, CentralPlaza Chaengwattana, and CentralPlaza Grand Rama9. Most of the tenants are leading businesses, both Thai and international.","Furthermore, CPN owns two hotels; Centara Hotel Udonthani, and the Hilton Pattaya Hotel above CentralFestival Pattaya Beach, Southeast Asia\u2019s largest beachfront shopping complex. Besides hospitality service, each hotel also provide seminar rooms and convention center facilities to serve the growth of the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry."]

Job Description

Central Pattana Development Co.,Ltd.

Job Description

Central Retail Corporation Public Company Limited

Always moving forward

Job Description

We are hiring Wine Sommeliers at the following locations:

• CENTRAL SAMUI

• CENTRAL PATTAYA BEACH

• CHIANGMAI (Central Festival ,Maya)

Principal Accountabilities:

• Develop and execute best-in-class service standards across formats

• Develop and coordinate training courses for store staff

• Carry out consistent quality control across formats to ensure proper merchandising, conditions of stock and a uniform and best-in-class service delivery

• Monitor aging and non-sale items across stores and develop and execute plans for their diminishment

• Coach and lead Department managers and wine staff on a day-to-day basis

• Assist with in-store assistance at peak times in flagship stores

• Develop and implement new in-store design concepts across formats 

• Work closely together with Space Optimization, Merchandising and Planogram to ensure consistent updated and engaging wine displays across formats

• Keep consistently updated on CFR’s compset and present findings to executive management on a continual basis

Education: Bachelor’s Degree or higher in BBA or related fields

Experience: Proven experience in wine industry, preferably with hand-on wine sales in either Retail or HORECA

Language: Fluent English

Hilton Hotel

Job Description

A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Be environmentally aware

A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

• NVQ Level 2
• Basic Food Hygiene Certificate
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• NVQ Level 3
• Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Destinations of the World (Thailand) Co., Ltd.

Job Description

About WebBeds
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.
Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.
Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.
WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide. 
Find out more about the WebBeds business at www.webbeds.com [http://www.webbeds.com/]
WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

As a Market Manager,  you will play a key role in strengthening WebBeds’ presence in Pattaya, driving supplier partnerships, and optimizing market performance. Based in Bangkok Thailand, you will be responsible for negotiating contracts, managing supplier relationships, and maximizing market opportunities. This role offers an exciting opportunity to work in a fast-paced, dynamic environment, gaining exposure to transformative travel technology and collaborating closely with APAC leadership and regional teams.

In this role you will:
We are looking for the right candidate to join us, a fast growing and dynamic family in Thailand. The candidate will be working in Bangkok, Thailand and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.If you enjoy working in a fast-paced environment with a company that is expanding strongly in the industry, then please submit your application with us today!

Key Responsibilities:
Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc. 
Set targets with suppliers based on account management. 
Run allotment utilization reports, monitor current availability and adjust the allotment, as required. 
Convert 3rd parties into direct business, to gain more market share on the specific territories. 
Introduce WebBeds Group to new suppliers. 
Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes. 
Ensure Direct Connect rates are open and updated year-round. 
Build market intelligence from sales feedback and 3rd parties system, to act on market demands. 
Understand Channel Manager connectivity and functionalities would be a plus.
Monitor booking types and cancellations on a regular basis. 
Reporting & Analysis. Prepare several reports extracted from internal tools to identify possible week spots in the contracted conditions in order to be improved.
Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall. 
Supervise the loading process of the negotiated conditions with the hotels.
Support the Operations team for any overbookings, booking related issues or other queries. 
Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
Support the projects assigned by market/region/company with diversified commercial mentality.

The skills we would love to see in your suitcase!
Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.
Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.
3-5 years of experience in a similar position will be required.
Candidate must have an aggressive go-getting attitude and have a passion for securing the best deal with suppliers. 
The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our suppliers as well as be able to network within the organisation to leverage on our global network to strengthen our market proposition in Malaysia. 
Must also possess a strong analytical mindset and the ability to review supplier performance to optimises performance.
Good written and spoken English and presentation skills.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
International highly skilled group of experts from all around the globe 🌎
Dynamic environment with the chance to grow, influence & impact change ⚡
Disruptive, fast-growing market leader within travel & endless possibilities 💼
Culture built on collaboration🤝 empowerment and innovation 💡

Find out more about the WebBeds business at www.webbeds.com [http://www.webbeds.com/]  - #LI-Hybrid

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

Paradox Phuket

Job Description

Resortlife Co., Ltd.

Job Description

• Has experience in the relevant position.

• Thai nationality.

Monroe Recruitment Consulting Group Co., Ltd.

Job Description

Salary: Attractive

Additional Benefits: Competitive Bonus, and Opportunity to lead sales for a 5-star luxury property.

Company Profile

Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf a premier luxury resort committed to delivering world-class hospitality experiences. Nestled in one of Thailand’s most scenic destinations, the property blends elegance, innovation, and service excellence. We are seeking a visionary and results-driven Sales Manager – Asia (China, Taiwan, Korea +) to lead our market development strategy, driving revenue, market share, and guest engagement across all channels.

Job Summary

As Sales Manager – Asia, you will oversee the full spectrum of sales activities—from market strategy and contracting to account management and digital lead conversion. You will be responsible for negotiating and securing group, MICE, wholesale, and corporate business, while ensuring seamless execution through close coordination with internal departments.

Job responsibilities

• Own and grow assigned Asia source markets, including China, Taiwan, Korea, and additional markets.

• Develop and execute annual market action plans aligned with the hotel’s business plan and revenue strategy.

• Identify, contract, and manage key wholesalers, travel agents, MICE operators, and corporate accounts.

• Represent the hotel at international trade shows, roadshows, sales missions, and networking events.

• Prepare and negotiate proposals and contracts to maximize revenue and profitability.

• Manage the full sales cycle from enquiry through confirmation and execution.

• Collaborate with the Digital Marketing Manager to convert digital leads into confirmed business.

• Maintain accurate account profiles, pipelines, and activity records in CRM systems.

• Coordinate closely with Events Services, Revenue Management, Rooms, F&B, and Wellness teams to ensure the successful delivery of booked business.

• Track sales forecasts, conversion ratios, and account productivity, reporting performance outcomes to management.

Job requirements

• Proven experiences of hotel sales experience; experience handling Asia source markets strongly preferred.

• Proven experience selling to China, Taiwan, Korea, or North Asia outbound markets.

• Strong understanding of international travel trade, group contracting, and MICE business.

• Familiarity with CRM systems and digital lead management.

• Strong negotiation, presentation, and interpersonal skills.

• Excellent English communication skills; Mandarin or Korean language skills are a strong advantage.

• Proficient in Microsoft Office and sales reporting tools.

• Ability and willingness to travel internationally.

INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF

Central Group (Central Pattana Public Company Limited)

["Central Pattana Public Company Limited (CPN)","Thailand\u2019s No.1 shopping center and retail developer","Established on 17 June 1980 to develop global standards shopping centers and creating new experiences for the modern lifestyle. CPN is Thailand\u2019s leader in retail development sector with the biggest share of retail market and with a net leasable area (NLA) of over 1.4 million sq.m. under the management of CPN and its subsidiaries. The company has been listed on the Stock Exchange of Thailand (SET) since 1 March 1995 and being the first and only Thai company in the real estate sector that has been selected as an index component of 2014 Dow Jones Sustainability Indices Emerging Markets (DJSI Emerging Markets) in September 2014.","The main business is the shopping centers, which generates over 79% of the total revenue. The company is currently managing 27 shopping malls in three different formats, which are Central World, Central Plaza and Central Festival.","Other CPN businesses include office buildings, residential buildings, hotels, water parks and recreational parks. At present, CPN runs seven office tower projects on the premises of CentralPlaza Lardprao, CentralPlaza Pinklao, CentralPlaza Bangna, CentralWorld, CentralPlaza Chaengwattana, and CentralPlaza Grand Rama9. Most of the tenants are leading businesses, both Thai and international.","Furthermore, CPN owns two hotels; Centara Hotel Udonthani, and the Hilton Pattaya Hotel above CentralFestival Pattaya Beach, Southeast Asia\u2019s largest beachfront shopping complex. Besides hospitality service, each hotel also provide seminar rooms and convention center facilities to serve the growth of the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry."]

Job Description

Central Pattana Rama 2 Co.,Ltd.

Job Description

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Descriptions:

·       Assist Operation Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations

·       Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis

·       Prepare the Roster on a weekly basis

·       Ensure all service staff are communicated correctly and meeting all established standards of service consistently

·       Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries

·       Process guests’ orders to ensure that all items are prepared and served promptly

·       Direct and coordinate the activities between kitchen and service staff

·       Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware

·       Assists in setup and clear down of the front and back of Coffee House & Boutiques operations

·       Ensure food safety regulations are followed as according to NEA’s policy

·       Ensure waste is minimized and properly recorded

·       Handling of cash, POS system and report of take-in-cash when on duty

·       Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

·       Organize all documentations and reports on shift work on a daily basis

·       Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Coffee House & Boutiques

·       Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Coffee House & Boutiques

Qualifications:

·       Minimum 5 years of experience in F&B / Retail operations, preferably in luxury goods industry

·       Pleasant and well-groomed

·       Excellent communication and interpersonal skills

·       Fluent in English Communication

·       The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness

·       High initiative and positive attitude

Banyan Tree Hotels & Resorts (Thailand) Limited

Job Description

La Flora Group, Khao Lak

Job Description

Excellent Vacation Group Co.,Ltd

Job Description

About the role

Excellent Vacation Group Co.,Ltd is seeking an enthusiastic Sales Assistant to join our team. This full-time position will be responsible for assisting our Travel Agents in selling world-class cruise line packages to our diverse customer base.

What you'll be doing

1. Provide exceptional customer service to clients, responding to inquiries and booking cruises

2. Collaborate with travel agents to develop tailored cruise packages that meet customer needs

3. Maintain up-to-date knowledge of cruise line offerings, promotions, and itineraries

4. Process bookings, payments, and documentation accurately and efficiently

5. Provide post-booking support to ensure a smooth customer experience

6. Assist with marketing and promotional activities to drive sales

What we're looking for

1. Minimum 1-2 years' experience in a sales or customer service role, preferably within the travel industry

2. Excellent communication and interpersonal skills with the ability to build strong relationships with customers

3. Strong organisational skills and attention to detail

4. Proficient in using computer systems and travel booking software

5. A passion for travel and tourism, with a good understanding of cruise line offerings

6. Fluency in Thai and English, both written and verbal

What we offer

At Excellent Vacation Group, we are committed to providing a supportive and inclusive work environment. We offer competitive salaries, generous holiday allowances, and opportunities for professional development. Our office is located in the heart of Ladprao, Bangkok, with easy access to public transport. We also provide a range of health and wellness benefits to support our employees' wellbeing.

About us

Excellent Vacation Group is a leading travel agency specialising in cruise line packages. With over 11 years of experience in the industry, we pride ourselves on offering our customers the highest quality of service and the best value for their money. Our team of dedicated travel experts is passionate about creating unforgettable experiences for our clients.

If you are interested in this exciting opportunity, please apply now.

Central Group (Central Pattana Public Company Limited)

["Central Pattana Public Company Limited (CPN)","Thailand\u2019s No.1 shopping center and retail developer","Established on 17 June 1980 to develop global standards shopping centers and creating new experiences for the modern lifestyle. CPN is Thailand\u2019s leader in retail development sector with the biggest share of retail market and with a net leasable area (NLA) of over 1.4 million sq.m. under the management of CPN and its subsidiaries. The company has been listed on the Stock Exchange of Thailand (SET) since 1 March 1995 and being the first and only Thai company in the real estate sector that has been selected as an index component of 2014 Dow Jones Sustainability Indices Emerging Markets (DJSI Emerging Markets) in September 2014.","The main business is the shopping centers, which generates over 79% of the total revenue. The company is currently managing 27 shopping malls in three different formats, which are Central World, Central Plaza and Central Festival.","Other CPN businesses include office buildings, residential buildings, hotels, water parks and recreational parks. At present, CPN runs seven office tower projects on the premises of CentralPlaza Lardprao, CentralPlaza Pinklao, CentralPlaza Bangna, CentralWorld, CentralPlaza Chaengwattana, and CentralPlaza Grand Rama9. Most of the tenants are leading businesses, both Thai and international.","Furthermore, CPN owns two hotels; Centara Hotel Udonthani, and the Hilton Pattaya Hotel above CentralFestival Pattaya Beach, Southeast Asia\u2019s largest beachfront shopping complex. Besides hospitality service, each hotel also provide seminar rooms and convention center facilities to serve the growth of the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry."]

Job Description

Central World Co.,Ltd.

Job Description

BHIRAJ BURI GROUP

["We strive to be more than a property developer \u2013 aside from transforming buildings and spaces in the heart of Bangkok, BHIRAJ BURI GROUP offers a full range of services that responds to your needs.","We \u201ccreate\u201d dynamic designs","We \u201cmanage\u201d with an inherent understanding of our client\u2019s identity","We \u201cdevelop\u201d innovation that responds to a sustainable future","We bring our expertise in property management by delivering solutions to all stages of any project. This includes land procurement, design, planning and construction, delivering an authentic and superior experience that is reflective of our client\u2019s needs."]

Job Description

Job Responsibility :

• Strategic planning  and compliance programs

• Providing service for internal and external customers

• Telephone service

• Welcome and assist to VIP/VVIP Guest

• Business Center Service

• Handling guests complaint

• Case management found the cases of missing and disappeared (Lost & Found)

• Coordination and service locations

Job Specification :

• Bachelor’s degree in any field.

• Bachelor Degree or higher in any field.

• At least 3 years’ experience in service.

• Good analytical, problem solving.

• Ability to work well under pressure with service minded and strong interpersonal skills

• Good computer skills especially in MS Office.

• Good command in English Language.

Samaraya Wellness Resort

Job Description

Casa Marini

Job Description

This is a full-time, on-site role for a Restaurant Manager located in Bangkok. The Restaurant Manager will oversee daily operations to ensure smooth functioning and exceptional customer experiences. Responsibilities include supervising staff, maintaining excellent customer service standards, ensuring food and beverage quality, and efficiently handling any operational challenges. The role also involves monitoring operational costs and implementing strategies to improve efficiency and customer satisfaction, besides taking part into restaurant promotion activities.

Benefits

40-50k depending on experience

open Tue-Fri only dinner shift - from 3.30pm

Sat-Sun lunch and dinner shift - from 10.30am

Mon closed

Service charge and tips

Birthday bonus

Company Description

Italian Restaurant recently opened in November 2025 in Suan Luang Bangkok / Rama IX

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

Elephanthills Co., Ltd.

Job Description

Elephant Hills is looking for an experienced and proactive Restaurant Manager to lead our Food & Beverage operations across two of our premier properties: Elephant Hills (Surat Thani) and The Bush Camp (Chiang Mai). This is a dynamic role that requires hands-on leadership at our jungle camp locations.

Key Responsibilities :

• Manage and optimize Food Cost, specifically for high-volume guest buffet services.

• Oversee and control departmental expenses for both the Kitchen and Beverage Service sections.

• Supervise the overall daily operations of the restaurants at both properties.

• Ensure that food quality and kitchen hygiene consistently meet international health and safety standards.

• Maintain and elevate premium customer service standards to ensure a great guest experience.

• Collaborate on menu development and ensure consistent execution of food and beverage offerings.

• Manage, mentor, and supervise staff within the Kitchen and Beverage Service departments.

• Review, manage, and approve monthly duty rosters for all F&B personnel.

• Travel between branches to ensure operational standards are synchronized and maintained.

Qualifications :

• Bachelor’s degree in Hospitality Management, Culinary Arts, or a related field is preferred.

• At least 3 years of management experience in a hotel restaurant or a medium-to-large scale restaurant with high service standards.

• Based at the Hang Dong office (Chiang Mai), but must be able to travel and stay overnight at Elephant Hills in Phanom, Surat Thani, as required by the business.

• Must be able to drive a car and hold a valid Thai driver’s license.

• Strong leadership and interpersonal skills with the ability to manage diverse teams.

• Good command of English is required to interact with international guests and management.

• Proficient in F&B reporting, cost analysis, and staff scheduling.

Send your updated CV to hrmanager@elephanthills.com

Aloha Resort

Job Description

About the role

Aloha Resort is seeking an experienced F&B Manager to oversee the food and beverage operations at our idyllic beachfront resort in Ko Samui, Surat Thani. As the F&B Manager, you will be responsible for managing all aspects of our diverse food and drink offerings, ensuring exceptional guest experiences and driving revenue growth. This is a full-time, on-site position at our stunning coastal resort.

What you'll be doing

1. Develop and implement strategic plans to grow our food and beverage revenue and enhance our guest satisfaction

2. Oversee the daily operations of our multiple dining outlets, including our restaurant, bar, and in-room dining

3. Manage, train, and motivate our F&B team to deliver outstanding service and build a positive, guest-centric culture

4. Manage inventory, budgets, and financial performance of the F&B department

5. Ensure compliance with all relevant health, safety, and licensing regulations

6. Collaborate with the wider hotel management team to align F&B offerings with the overall brand and guest experience

7. Continuously research industry trends and best practices to identify opportunities for innovation and improvement

What we offer

• Service Charge

• Uniform

• OC

• 3

Aloha Resort

Job Description

About the Role

Aloha Resort is seeking an experienced Resort Manager to oversee the day-to-day operations of our stunning beachfront property in the paradise of Ko Samui, Surat Thani. As the Resort Manager, you will play a pivotal role in ensuring the smooth and efficient running of the resort, catering to the needs of our guests and leading a team of dedicated hospitality professionals. This full-time role is an excellent opportunity to make your mark in the industry and contribute to the continued success of our exceptional resort.

What You'll Be Doing

• Manage all aspects of resort operations, including guest services, front office, housekeeping, food and beverage, and maintenance

• Develop and implement strategies to enhance the guest experience and maintain high levels of customer satisfaction

• Oversee the training, and development of resort staff, fostering a positive and productive work environment

• Manage budgets, financial reporting, and inventory control to ensure the resort's profitability and sustainability

• Ensure compliance with all relevant laws, regulations, and industry standards

What We're Looking For

• Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team

• Proficiency in using hospitality management software and technology

• Passionate about the hospitality industry and committed to delivering exceptional customer service

• Fluency in English and Thai languages

What We Offer

• In House Boarding

• Service Charge

• Uniforms

• OC

• 3 meals per day

Aloha Resort

Job Description

About the role

As the Front Office Supervisor at Aloha Resort, you will play a pivotal role in ensuring the smooth and efficient operation of the front desk and guest services. In this full-time position, you will be responsible for overseeing the day-to-day activities of the front office team, providing exceptional customer service, and contributing to the overall success of the resort on the beautiful island of Ko Samui, Surat Thani.

What you'll be doing

• Supervising and coordinating the front office team, including scheduling, training, and performance management

• Handling guest inquiries, reservations, check-ins, and check-outs in a professional and courteous manner

• Resolving guest concerns and complaints effectively and promptly

• Maintaining accurate records and reports for front office operations

• Implementing and monitoring front office policies and procedures to ensure high standards of service

• Collaborating with other departments to ensure seamless guest experiences

• Identifying opportunities for process improvements and contributing to the overall growth of the resort

What we're looking for

• Minimum 2-3 years of experience in a front office or guest services supervisory role within the hospitality industry

• Strong customer service orientation with the ability to handle a wide range of guest inquiries and requests

• Excellent communication, interpersonal, and problem-solving skills

• Proficiency in using front office software and hotel management systems

• Proactive and adaptable, with the ability to work effectively in a fast-paced environment

• Fluency in English, with proficiency in Thai or other languages an advantage

• Relevant qualifications or experience in hospitality management or a related field

What we offer

• Service Charge

• Uniform

• OC

• 3

Coral Cliff Beach Resort

Job Description

About the role

We are seeking a friendly and professional Reception team member to join our dynamic hospitality team at the Coral Cliff Beach Resort in Koh Samui, Surat Thani. In this full-time role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth running of our resort operations.

What you'll be doing

1. Greeting and welcoming guests in a warm and courteous manner upon arrival

2. Efficiently handling guest check-ins and check-outs, as well as managing room reservations

3. Responding promptly to guest inquiries and requests, and providing information about the resort's facilities and local attractions

4. Maintaining accurate records and documentation related to guest stays

5. Assisting with the coordination of transportation and other guest services

6. Ensuring the reception area is well-organised and presentable at all times

7. Collaborating with other departments to deliver a seamless guest experience

What we're looking for

1. Previous experience in a customer service or hospitality role, preferably within a hotel or resort setting

2. Excellent communication and interpersonal skills, with the ability to converse fluently in English

3. Strong organisational and multitasking abilities to handle various tasks simultaneously

4. Proficient in using computer software and hotel management systems

5. A friendly, professional and customer-focused attitude

6. Flexibility to work in a fast-paced environment and during peak periods

What we offer

At Coral Cliff Beach Resort, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness packages

2. Opportunities for career development and training

3. Discounted rates on resort accommodations and dining

4. A vibrant and inclusive company culture

About us

Coral Cliff Beach Resort is a renowned beachfront resort located on the idyllic island of Koh Samui. With our stunning natural surroundings, luxurious amenities, and exceptional service, we strive to create unforgettable experiences for our guests. Join our team and be a part of our continued success in the hospitality industry.

Apply now to become our next Reception team member!

Yanyuan Ltd.

Job Description

Restaurant Manager

(Chinese Restaurant - Bangkok)

We are seeking a passionate and experienced Restaurant Manager to lead our front and back-of-house operations in a fast-paced Chinese restaurant located in the heart of Bangkok. The ideal candidate should have a deep appreciation for Chinese cuisine and culture, strong leadership skills, and a proven track record in restaurant operations, team management, and customer service.

⸻

Key Responsibilities:

• Oversee daily restaurant operations (FOH & BOH)

• Ensure high standards of food quality, service, hygiene, and safety

• Supervise and train staff, schedule shifts, and resolve conflicts

• Manage inventory, suppliers, and cost control (including food, beverage, and labor)

• Handle customer inquiries and complaints professionally

• Monitor financial performance and work toward achieving revenue and profit targets

• Coordinate with the kitchen team to ensure seamless service and menu execution

• Implement marketing and promotional activities in collaboration with ownership

⸻

Requirements:

Education & Experience

• At least 3–5 years of restaurant management experience

• Experience in Chinese or Asian cuisine establishments is a plus

Skills & Competencies

• Strong leadership, communication, and people-management skills

• Fluent in Thai and proficient in English; Mandarin or other Chinese dialects is a strong plus

• Knowledge of restaurant POS systems and inventory management tools

• Customer-service oriented with a focus on guest satisfaction

• Understanding of Thai labor law and health & safety regulations

Personality Traits

• Culturally sensitive and passionate about Asian/Chinese cuisine

• Proactive, hands-on, and solutions-driven

• Flexible, reliable, and able to work evenings, weekends, and holidays

Hilton Hotel

Job Description

A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Be environmentally aware

A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

• NVQ Level 2
• Basic Food Hygiene Certificate
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• NVQ Level 3
• Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Elephanthills Co., Ltd.

Job Description

Roles and Responsibilities

• Manage and coordinate all aspects of the inspection tours, ensuring itineraries are executed perfectly and client needs are anticipated and met.

• Be physically present at the camps during agent/client activity to guarantee service delivery meets the highest standards.

• Conduct personalized welcome and departure procedures for VIP guests and agents.

• Inform clients comprehensively about camp services, activities, safety procedures, and the company's conservation and sustainability initiatives.

• Serve as the critical communication link between the Chiang Mai Head Office, the Camps’ operational teams, and the international agents/guests.

• Coordinate efficiently with all departments (e.g., Reservations, Operation, Production team and Tour Guide) to fulfill special guest requests and resolve issues in real-time.

• Masterfully handle and resolve all guest inquiries, concerns, or unforeseen issues proactively and reactively with professionalism and diplomacy to ensure swift service recovery.

• Collect, analyze, and report on client and agent feedback to senior management, suggesting concrete strategies for continuous service improvement and maintaining brand reputation.
  

Qualifications

• Bachelor's Degree (or higher) in Hospitality Management, Tourism, Business Administration, Communications or a related field.

• Proven professional experience in a Guest Relations, Front Office or highly mobile client-facing role within the luxury hospitality or international tourism sector is highly advantageous.

• Fluency in English (written and spoken)

• Must possess a valid driving license and the ability to drive a car

• Open to all nationalities

• Work permit available only

Operational Requirement: The role demands mandatory and frequent travel to both of the company's camp to oversee guest operations:

• Elephant Hills in Phanom District, Surat Thani Province (Southern Thailand).

• The Bush Camp in Hot District, Chiang Mai Province (Northern Thailand).

Email : hrmanager@elephanthills.com

Elephanthills Co., Ltd.

Job Description

• Oversee the operations functions of the camp and be responsible for assisting the Residence Manager and Management Team in the efficient and effective operation.

• Manage and oversee the aspects of accommodation and tour operations.

• Hold regular briefings and meetings with the Employer.

• Ensure full compliance with camp operating controls, policies, procedures and service standards.

• Handling customer complaints and other issues to maintain a high level of customer satisfaction

• Ensure all decisions are made in the best interest of the camp and management.

• Coordination with other staff, where needed, for the execution of all activities and functions.

Qualifications

• Bachelor's in Hotel and Tourism management or related.

• Have experience in the hotel industry and be in management level for at least 3 years.

• Proficiency in English (reading, writing, speaking, listening).

• Able to use a computer with Microsoft Office.

• Have problem solving skill and be a good leader.

• Able to work under pressure.

• Able to work in Amphoe Phanom, Suratthani

Please, recheck the qualification of this position before apply this job.
Thank you 

Contract : Khun Tom
Tel 093-2433248

The Sanctuary Spa Company Limited

Job Description

FOOD & BEVERAGE MANAGER

Role Overview
We are seeking an experienced and service-driven Food & Beverage Manager to oversee all food and beverage operations and deliver a consistently high-quality guest experience. This role requires strong leadership, financial awareness, and a hands-on approach to both service and team management.

Key Responsibilities

• Oversee daily food and beverage operations while maintaining budget control and quality standards

• Ensure exceptional guest satisfaction for both internal and external customers

• Develop, update, and refine menus, oversee purchasing, and drive continuous improvement

• Anticipate guest needs and address concerns promptly and professionally

• Recruit, train, supervise, and develop a high-performing F&B team

• Set operational goals, KPIs, schedules, policies, and standard procedures

• Foster open communication, teamwork, and a strong sense of ownership

• Ensure full compliance with health, safety, and hygiene regulations

• Prepare and present reports on sales performance, costs, and operational efficiency

Skills & Qualifications

• Strong alignment with the resort’s culture and service philosophy

• Proven experience in food and beverage management

• Proficient in MS Office and relevant POS or ordering systems

• Strong problem-solving and organizational abilities

• Effective leadership, communication, and delegation skills

• Knowledge of current food and beverage trends and best practices

• Financial awareness with the ability to meet revenue and cost targets

• Highly guest-focused and service-oriented

• Culinary or hospitality-related diploma or degree preferred

Central Group (Centara Hotels & Resorts)

Job Description

About the role

Centara Hotels & Resorts is seeking an experienced Restaurant Manager – All Day dining to join our vibrant team in Centara Grand & Bangkok Convention Centre at CentralWorld , Bangkok. In this full-time role, you will be responsible for overseeing the daily operations of our all-day dining restaurant, ensuring exceptional customer service and a seamless dining experience for our guests.

We're looking for a talented and passionate Restaurant Manager with expertise in:

• Strong knowledge of Food & Beverage operations, especially wine knowledge

• Leadership and supervisory skills

• Team management and staff training development

• Customer relationship building and guest engagement

• Operational planning and organizational skills

• Basic financial management and cost control

• Service excellence and guest-focused mindset

Qualifications

• Well-presented

• Minimum 2 years’ experience in F&B operations at a 5-star hotel/ line dining restaurant

• Good understanding of the hotel and catering industry

• Good command of English (listening, speaking, reading, writing)

• Professional grooming and appearance

• Positive attitude with strong interpersonal skills

• Able to work overtime and on public holidays

AMMATARAPURA LIMITED PARTNERSHIP

Job Description

It is a combination of guest relation and administrative role in the front office at an award winning five star hotel. Handle day to day guest inquiries, welcoming guests, check in and check out, handling inquiries, handle bookings, write emails, give recommendations for tours, handle problems. Must be able to solve problems by themselves and be alone at front office.

AMMATARAPURA LIMITED PARTNERSHIP

Job Description

Food and beverage manager who can also be a general assistant manager for an award-winning five star hotel in Koh Samui, Lamai beach. The person will look after everything to do with food, kitchen and restaurant. Must be able to cook and train chefs on certain dishes, make sure of consistency of taste and train waitresses. Also must help the general manager with guest relations and front office work. Must be able to also work computer programs etc. speak English fluently

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Recreation Supervisor takes pride in his / her duties, trains and supervises employees of the Health Club department in their duties. 

What will I be doing? 

As the Recreation Supervisor, you will be responsible for performing the following tasks to the highest standards:  

• Ensure that company policies, procedures and brand standards are followed at all times. 

• Train all new employees in the daily health club operations, including safety and sanitation procedures. 

• Control workflow, assignment of work and designated shifts for assigned team members. 

• Ensure that all team members on assigned shifts follow established policies and procedures. 

• Monitor and ensure that health club employees provide prompt service upon guests’ arrival. 

• Investigate complaints in the fitness center and attend to injured guests, finding a resolution for the issue. 

• Proceed with service recovery by paying attention to injured guests and offering better services to guests. 

• Report complaints and incidents to the deputy manager. 

• Effectively handle all hospitality requests and VIP services. 

• Perform all related serving duties as required or requested. 

• Knowledgeable of the Health Club’s service standards and skills. 

• Able to lead and communicate with colleagues during outlet operations. 

• Ensure that all in-house VIP lists and amenities are registered, and relevant information is discussed. 

• Report and follow-up on all maintenance defects which affect efficiency and delivery of service.  

What are we looking for? 

A Recreation Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 5 years of experience in fitness centres of well-established hotels. 

• At least 2 years as a Health Club Supervisor. 

• Able to communicate in English to meet business needs. 

• Physically fit. 

• Possess management experience. 

• Flexible mindset. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Operator Manager organizes and coordinates services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures.  

What will I be doing? 

As the Assistant Operator Manager, you will be responsible for performing the following tasks to the highest standards: 

• Actively seeking verbal feedback from customers and team members at every opportunity. 

• Implementing actions to make improvements to customer service. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Front Office Manager / Assistant Front Office Manager. 

• Handle complaints promptly and efficiently, taking the necessary action and informing the Guest Service Manager to follow-up where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution / service recovery. 

• Maintain guest history records to assist with returning guests. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Be proactive towards customers, assisting them with any reasonable requests, and training all team members to see these things before the customers ask. 

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary. 

• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel. 

• Ensure that you and all team members provide on time wake-up call services for hotel guests. 

• Handle all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.  

• Lead the communication centre, monitor performance, provide guidance and make decisions ensuring consistency of standards throughout the operation by adhering to Hilton’s brand standards. 

• Familiar with operating the telephone, FCS, OnQ PM and Micros system. 

• Knowledgeable of Hilton’s departmental standards and run the communication centre as a MAGIC centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with identified improvements. 

• Prepare rosters and job schedules for team members to meet business needs, taking into consideration internal activities, occupancy, external events and promotions etc. 

• Coordinate with the Housekeeping and Engineering department to ensure cleaning is followed-up and follow-up procedures are maintained. 

• Communicate effectively with F&B and the Kitchen team to maintain in-room dining quality and effectiveness.  

• Be completely familiar with all emergency procedures and the fire system, ensuring that all communication centre team members are familiar with the procedures as well. 

• Describe, assign and delegate duties and authorities for the operation of the department at all times. 

• Understand what’s going on in other departments and its implication for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Ensure the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest history records to assist with returning guests. 

• Attend and participate in regular operational and hotel meetings. 

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team. 

• Set and agree to departmental objectives for self and team, representing the needs of the team to others in the hotel and getting members of the team to work cooperatively with others. 

• Act as a coach and mentor to team members, reinforcing standards and expectations, motivating team members to strive for established targets. 

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars. 

• Take on an active role in the team, ensuring effective communication and work as a team in order to reach goals and targets. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with Operator Managers.  

• Create an environment where “everyone sells”. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, forecasting potential costs. 

• Follow company control procedures, controlling costs without compromising standards. 

• Communicate relevant financial information to the team, analyze and explain any financial variance against plan. 

• Set up and maintain the leave plans for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure that standard training and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Carry out annual appraisals in accordance with legal and hotel guidelines, assisting the Operator Manager with all team members and identify individual training needs. 

• Introduce appropriate product knowledge courses for team members. 

• Participate in trainer programs, providing structured training to people starting careers in the hospitality industry. 

• Understand relevant Health & Safety legislations and their implications on the department’s operation. 

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

• Ensure all reporting and servicing deadlines are met on a timely basis. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

What are we looking for? 

An Assistant Operator Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience. 

• Understand basic spoken English to meet business needs.   

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance. 

• Be flexible and respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Good organization and coordination skills. 

• Strong sense of responsibility and self-motivation. 

• Patient and responsible to solve all problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressure. 

• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Familiar with computer systems preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

An Assistant Housekeeping Manageris responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper.

What will I be doing?

As an Assistant Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support Executive Housekeeper
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the Front Office team
• Deputise in absence of Executive Housekeeper
• Assist other departments wherever necessary

What are we looking for?

An Assistant Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• High level of IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

A Guest Service Supervisor supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
• Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests for a supervisor or manager
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures.
• Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

What will I be doing?  

As the Chef de Partie, you will be responsible for performing the following tasks to the highest standards: 

• Responsible for restaurant food production, including breakfast, room order, dinner and staff meal. 
• Prepare menus as required in a timely manner and strictly in accordance with the recipe, standards and the standard of plating. 
• Maintain compliance with FSAA requirements in all aspects of hotel operations. 
• Operate all equipment, appliances and machines properly. 
• Assist the Chef in maintaining focus in personnel training of new and current staff, work on SOP improvement and continuous improvement in all other areas. 
• Actively participate in kitchen meetings to maintain continuous improvement of kitchen operations, achieve goals and maintain smooth communication. 
• To do takeout work or work outside the kitchen when required. 
• Ensure that all kitchen staff are informed about occupancy rates, forecast plans and revenue. 
• Respond to each request to the satisfaction of the guest. 
• Active learning and appropriate change where required. 
• Accept constructive criticism with an open mind. 
• Follow any new menu changes requested by the Chef and any working methods for new menus, daily specials and promotions. 
• Work closely with the Chef in ordering food quantities for the day, maximise the use of food produce to eliminate waste and obtain the best rate of return. 
• Regularly check on all equipment belonging to the department to ensure they are in good working order, report any problems to the Head Chef if necessary. 
• Ensure that recipes and costs exist and are updated. 
• Monitor the quality and quantity of food to ensure the maximum economy of raw materials. 
• Attend monthly management meetings, operations meetings and organizes departmental meetings in the absence of the Chef. 
• Check the quality of food prepared by staff according to the required standards and make necessary adjustments. 
• Work closely with the Chef to determine the menu selection in regular meetings to satisfy both the guest and the segment. 
• Master the use of all electrical equipment in the kitchen and observe how to handle them safely and carefully. 
• Understand, practice and promote the team's working methods at all times to achieve the mission and objectives and the overall standards of the department. 
• Ensure that all staff are fully aware of the hotel's fire and life safety / emergency procedures 
• Adopt the hotel's safety policy. 
• Perform any other reasonable duties and duties as assigned. 

What are we looking for? 

A Chef de Partie serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High school or equivalent, preferably from a professional culinary school. 
• 1 to 3 years kitchen management experience in a 4 or 5-star hotel restaurant or high-level individual restaurant and 3 years Kitchen Chef experience. 
• Creative with strong research capability and development spirit and able to execute effectively. 
• Extensive knowledge of kitchen equipment and able to train staff. 
• Basic knowledge of computer operation. 
• Knowledge of food safety systems. 
• Ability to complete tasks on time in order of priority. 
• Work well under pressure, able to stay calm and solve problems. 
• Able to work well independently as well as in a team. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality, efficient service
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Destination Hospitality Management

Job Description

Role Overview

Radisson RED is looking for a dynamic and commercially driven Commercial Sales Manager – MICE to grow and position the hotel as a leading destination for meetings, incentives, conferences, exhibitions, and social events.

This role is ideal for a relationship-builder with a strong sales mindset, creativity, and a passion for lifestyle hospitality. You will drive revenue through strategic MICE partnerships, innovative event solutions, and proactive sales efforts aligned with the Radisson RED brand DNA—bold, social, and experience-led.

Key Responsibilities

• Proactively identify, develop, and secure MICE business (corporate meetings, incentives, conferences, exhibitions, and group events)

• Achieve and exceed assigned revenue targets and KPIs

• Prepare and negotiate proposals, contracts, and rates in line with commercial strategy

• Conduct site inspections and client presentations showcasing the Radisson RED experience

• Build and maintain strong relationships with corporate clients, event agencies, PCOs, DMCs, and key partners

• Manage key accounts and ensure repeat business through exceptional service and follow-up

• Attend trade shows, networking events, and sales missions as required

• Work closely with Events, Operations, and Marketing teams to ensure seamless event delivery

• Coordinate pre-event planning, handovers, and post-event follow-ups

• Support creative event concepts that align with the RED brand identity

• Monitor market trends, competitor activity, and pricing strategies

• Maintain accurate sales records, forecasts, and reports in the CRM system

• Provide regular updates on pipeline, conversions, and revenue performance

Qualifications & Experience

• Minimum 5-7 years experience in hotel sales, preferably MICE or group sales. Minimum 2-3 years in Management

• Strong understanding of the MICE and corporate events market

• Proven track record of achieving sales targets

• Experience in lifestyle or upscale hospitality brands is an advantage

Skills & Competencies

• Excellent communication, negotiation, and presentation skills

• Strong networking and relationship-building ability

• Commercially savvy with a proactive, results-driven mindset

• Creative thinker who thrives in a fast-paced environment

• Fluent in English (additional languages are a plus)

Why Join Radisson RED?

• Be part of a bold, creative, and people-first lifestyle brand

• Opportunity to shape unique and memorable event experiences

• Career growth within Radisson Hotel Group

• A dynamic work environment where individuality and ideas are celebrated

VARIVANA RESORT KOH PHANGAN CO., LTD.

Job Description

About the role

We are seeking an experienced and talented Sous Chef to join our team at Varivana Resort Koh Phangan. As Sous Chef, you will play a crucial role in our thriving Hospitality & Tourism company, overseeing the kitchen operations and supporting the Head Chef. This is a full-time position based in Surat Thani.

What you'll be doing

1. Assist the Head Chef in planning, organizing and directing all food preparation activities

2. Oversee the day-to-day operations of the kitchen, ensuring high standards of food quality and presentation

3. Supervise and train kitchen staff, delegating tasks and ensuring efficient workflow

4. Develop and implement new menu items, recipes and cooking techniques

5. Ensure compliance with health, safety and hygiene regulations

6. Manage kitchen inventory, ordering supplies and controlling costs

7. Collaborate with the management team to improve operations and drive innovation

What we're looking for

1. Minimum 3 years' experience as a Sous Chef or in a similar role within the hospitality industry

2. Strong culinary skills and expertise in various cooking techniques

3. Excellent time management, organisational and problem-solving abilities

4. Proven track record of leading and motivating a kitchen team

5. Passion for creating high-quality, innovative dishes

6. Flexible and adaptable to changing demands and priorities

7. Knowledge of food safety, hygiene and cost control practices

What we offer

At Varivana Resort Koh Phangan, we are dedicated to providing our employees with a supportive and rewarding work environment. You will have the opportunity to grow your career, with access to ongoing training and development programs. We offer competitive remuneration, as well as a range of benefits including health insurance and discounts on resort stays.

About us

Varivana Resort Koh Phangan is a premier hospitality and tourism destination located in the beautiful island of Surat Thani. Our resort offers a unique blend of luxury and sustainability, catering to both leisure and business travellers. With a strong focus on exceptional customer service and culinary excellence, we are committed to creating unforgettable experiences for our guests.

If you are passionate about culinary arts and eager to be part of our dynamic team, we encourage you to apply now.

VARIVANA RESORT KOH PHANGAN CO., LTD.

Job Description

About the Role

As the Assistant F&B Manager at Varivana Resort Koh Phangan, you will play a crucial role in overseeing the day-to-day operations of the resort's food and beverage department. This full-time position is based in the beautiful location of Surat Thani, offering a unique opportunity to showcase your leadership and hospitality expertise.

What You'll Be Doing

1. Assist the F&B Manager in leading and managing the resort's restaurants, bars, and catering services

2. Ensure exceptional customer service and dining experiences for all guests

3. Oversee staff scheduling, training, and performance management

4. Develop and implement strategic plans to improve operational efficiency and profitability

5. Liaise with other department heads to coordinate food and beverage offerings

6. Monitor and control food and beverage costs to maximise profits

7. Assist in the development and implementation of marketing and promotional initiatives

8. Ensure compliance with all relevant health, safety, and licensing regulations

What We're Looking For

1. Minimum 3-5 years of experience in a similar assistant management role within the hospitality industry

2. Strong leadership and people management skills, with the ability to motivate and develop a team

3. Excellent communication and interpersonal skills to engage with guests, staff, and stakeholders

4. Proficient in financial management, including budgeting, cost control, and inventory management

5. Thorough understanding of food and beverage operations and industry trends

6. Adaptable and able to thrive in a fast-paced, dynamic environment

7. Passion for delivering exceptional customer service and creating memorable experiences

What We Offer

At Varivana Resort Koh Phangan, we are committed to providing our employees with a comprehensive benefits package that includes competitive remuneration, opportunities for professional development, and a comfortable work-life balance. We value our team and strive to create a supportive and inclusive work environment where everyone can thrive.

About Us

Varivana Resort Koh Phangan is a premier resort destination located in the stunning Surat Thani province of Thailand. With a focus on sustainable tourism and exceptional hospitality, we offer our guests a unique and unforgettable experience. Our mission is to provide a serene and rejuvenating escape, where guests can disconnect from the stresses of everyday life and immerse themselves in the natural beauty of the surrounding environment.

If you are passionate about the hospitality industry and are looking for an exciting opportunity to grow your career, we encourage you to apply for the position of Assistant F&B Manager at Varivana Resort Koh Phangan. Apply now and be a part of our dynamic and passionate team.

OMT Wellness group Co., Ltd.

Job Description

The Assistant Manager trainee is responsible for ensuring the smooth daily operations of the store, supporting all departments, and driving both operational and marketing initiatives. This role requires strong coordination, leadership, and organizational skills to maintain service quality and support business growth.

Key Responsibilities

Store Operations & Administrative Support

• Oversee the overall cleanliness, readiness, and orderliness of the store.

• Ensure all operational procedures are followed consistently and effectively.

• Carry out tasks assigned by management in a timely and accurate manner.

Human Resources & Staffing

• Assist in sourcing, screening, and coordinating new staff recruitment.

• Support onboarding and training processes as needed.

• Help monitor staff performance and provide constructive feedback.

Marketing & Business Development

• Assit in planing, executing, and monitoring marketing activities for the store.

• Collect and analyze performance data to support marketing strategies.

• Coordinate with marketing partners, platforms, and relevant teams.

Cross-Department Coordination

• Hold regular meetings with department heads across the company.

• Delegate tasks based on priorities and follow up to ensure timely completion.

• Communicate updates, challenges, and progress to management.

Qualifications

• Strong organizational and multitasking abilities.

• Good communication and interpersonal skills.

• Ability to lead, coordinate, and motivate team members.

• Basic understanding of marketing and data interpretation.

• Experience in operations or hospitality is a plus.