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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Acqua Restaurant Co. Ltd

Job Description

Acqua Restaurant Bangkok is seeking a passionate and detail-oriented Chef de Partie – Cold Kitchen to join our professional culinary team. If you have a deep appreciation for Italian cuisine, precision plating, and high-quality ingredients, we would love to hear from you.

Key Responsibilities:

• Oversee and manage the cold kitchen section (antipasti, salads, cold appetizers, carpaccio, tartare, amuse-bouche, etc.)

• Ensure all dishes are prepared and presented to fine dining standards

• Maintain consistency, quality control, and attention to detail in every plate

• Supervise and guide Commis Chefs within the section

• Ensure proper storage, hygiene, and food safety standards

• Assist in menu development and seasonal updates when required

• Monitor stock levels and coordinate with purchasing team

Requirements:

• Minimum 1-2 years of experience as Chef de Partie or strong Demi Chef de Partie in a fine dining environment

• Experience in Italian cuisine is highly preferred

• Strong knowledge of cold preparation techniques and modern plating styles

• Ability to work under pressure in a fast-paced service

• Team player with a positive attitude and strong communication skills

• Good understanding of food safety and kitchen organization

What We Offer:

• Opportunity to work in a reputable Italian fine dining restaurant

• Professional and supportive kitchen environment

• Career growth and skill development

• Competitive salary and service charge

• Staff meals and uniform provided

If you are passionate about authentic Italian flavors, refined presentation, and delivering exceptional guest experiences, we invite you to become part of our culinary journey.

Protein House Thailand

Job Description

(Key Responsibilities):
Station Management ():

( , /, )

(Mise-en-place)

Standard & Quality Control ():

Standard Recipe SOP’s


Team Supervision ():

Commis



Inventory & Waste Control ():

/ Sous Chef

FIFO Waste Food Sous Chef

Hygiene & Safety ():

Food Safety

Station Management:
Responsible for overseeing the overall order and operations of the assigned station (e.g., Salad, Grill/Protein, or Prep station).

Manage and monitor Mise-en-place to ensure all ingredients are prepared and sufficient for each service shift.

Standard & Quality Control:
Prepare and cook food strictly adhering to Standard Recipes and company SOPs to ensure every dish meets the established quality standards.

Inspect the quality and freshness of all ingredients at the assigned station prior to preparation.

Team Supervision:
Supervise and provide guidance/training to Commis staff within the station to ensure they perform tasks correctly and according to standards.

Monitor the grooming and personal hygiene of team members within the assigned section.

Inventory & Waste Control:
Monitor inventory levels within the station and systematically report requisitions or orders to the Sous Chef.

Manage ingredient usage following the FIFO (First-In, First-Out) system and accurately record Waste Food for reporting to the Sous Chef.

Hygiene & Safety:
Maintain the cleanliness of work areas, equipment, and machinery within the station in accordance with Food Safety standards at all times.

Regularly inspect station equipment to ensure it is in safe, working condition and ready for operation.

Good Communication in both Thai and English

Protein House Thailand

Job Description

(Key Responsibilities):
Pastry Preparation ():

Standard Recipe



Healthy Ingredient Handling ():

( Gluten-free, , )



Inventory & Stock Control ():



FIFO Waste Food ( ) Sous Chef

Workstation Hygiene ():

Food Safety



Operational Support ():

Pastry Chef

Pastry Preparation:
Prepare and produce pastries, bakery items, and desserts strictly adhering to the company’s Standard Recipes.

Oversee the baking process and ensure pastry decorations are aesthetically pleasing and consistent with established brand standards.

Healthy Ingredient Handling:
Accurately prepare and handle specialty ingredients (e.g., Gluten-free flour, sugar substitutes, or protein powders) according to health-focused recipe specifications.

Conduct daily inspections to ensure the freshness and quality of all ingredients used in the pastry station.

Inventory & Stock Control:
Monitor and maintain inventory levels of ingredients and baking equipment to ensure continuous production.

Manage stock using the FIFO (First-In, First-Out) system and accurately record Food Waste (e.g., baking errors or expired ingredients) for reporting to the Sous Chef or Restaurant Manager.

Workstation Hygiene:
Maintain the cleanliness of the pastry preparation area, ovens, and all baking equipment in accordance with Food Safety standards.

Ensure all finished pastry products are stored at the appropriate temperatures to maintain optimal quality and safety.

Operational Support:
Execute tasks and duties as assigned by the Pastry Chef or Restaurant Manager.

Provide support to other kitchen sections during peak periods or as deemed appropriate.

Good Communication in both Thai and English

Pimalai Resort & Spa Company Limited

URGENTLY REQUIRED !!!

Job Description

Resort Manager – Luxury Island Resort (Thailand)

Pimalai Resort & Spa, a leading luxury beachfront resort located on the pristine island of Koh Lanta, Krabi, is seeking a seasoned hospitality leader to join our executive team as Resort Manager.

This role is suited for an experienced international hotelier with a strong background in luxury resort operations and a proven ability to lead high-performing, multicultural teams in remote or destination properties.

Key Responsibilities

• Provide strategic and operational leadership across all resort departments

• Drive service excellence in line with international 5-star standards

• Partner closely with ownership on performance, budgeting, and long-term positioning

• Lead and develop a culturally diverse management team

• Oversee financial performance, cost control, and revenue optimization

• Ensure compliance with Thai regulations and international hospitality standards

• Identify opportunities to enhance guest experience and market positioning

Candidate Profile

• Minimum 15+ years of hospitality experience with at least 8–10 years in senior leadership roles

• Strong background in luxury resort operations (5-star international brands preferred)

• Experience working in destination, island, or remote resort environments

• Demonstrated executive maturity and strong ownership communication skills

• Solid financial acumen with hands-on P&L responsibility

• Experience managing multicultural teams

• Fluent English required; prior experience in Southeast Asia is highly preferred

Why Join Us

• Privately owned luxury resort with strong long-term vision

• Strategic leadership role with direct exposure to ownership

• Opportunity to shape the future positioning of a leading Thai resort

• Unique island lifestyle with executive-level impact
  

Job Description

Job Description

📢 We’re Hiring | Head Bartender
Art Mai Gallery Hotel
at Surr Bar

We are looking for a passionate and experienced Head Bartender to elevate our bar experience through exceptional leadership, creativity, and service excellence. ✨

🍸 Key Responsibilities
• Lead and oversee all bar operations and team management
• Develop signature menus and promotions to drive sales
• Control inventory, costs, and service standards
• Ensure outstanding guest experience, handle VIP guests and complaints
• Contribute to creative content and bar marketing strategies

👑 Qualifications
• Proven experience as Head Bartender or Bar Manager
• Strong knowledge of mixology, spirits, wines, and cocktails
• Excellent leadership and team management skills
• Solid understanding of inventory and cost control
• Service-minded, creative, and detail-oriented

If you’re ready to lead, inspire, and create unforgettable magic moments every night,
📩 Send your resume hr@sleepmaihotel.com  tel. 099 997 9886 contact our HR team.

#HeadBartender #HotelJobs #ChiangMaiJobs #ArtMai #SurrBar

Job Description

📢 We’re Hiring | Hotel Manager - Nimman Mai Hotel

We are seeking a results-driven and experienced Hotel Manager with a strong background in Rooms Division to lead overall hotel operations and drive financial performance in line with company standards.

🏨 Key Responsibilities

• Oversee Front Office and Back Office operations, ensuring policy compliance
• Lead budgeting, revenue forecasting, and cost control to achieve financial targets
• Analyze performance and implement strategies to maximize profitability
• Manage supplier sourcing, contracts, and operational standards
• Support pre-opening projects and coordinate with executive leadership
• Ensure high guest satisfaction, safety, and brand standards
• Foster a strong team culture aligned with company DNA

👔 Qualifications

• Bachelor’s degree in Hotel Management, Business Administration, or related field
• Minimum 5–7 years in senior hotel leadership (EAM /Hotel Manager / Operations Manager)
• Strong background in Rooms Division (Front Office / Rooms Operations required)
• Solid experience in budgeting and financial management
• Pre-opening experience is an advantage
• Good command of English
• Strong leadership and problem-solving skills

MASON PATTAYA

Job Description

Hilton Hotel

Job Description

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience.

What will I be doing?

As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards:

• Lead of the kitchen brigade and ensure ongoing development of Team Members
• Identify an effective approach to succession planning
• Create menus that meet and exceed customers' needs and conform to brand standards
• Ensure the consistent production of high quality food through all hotel food outlets
• Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers
• Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members
• Manage department operations, including budgeting, forecasting, resource planning, and waste management
• Manage all aspects of the kitchen including operational, quality and administrative functions
• Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
• Ensuring adequate resources are available according to business needs
• Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
• Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
• Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
• Maintain good communication and work relationships in all hotel areas
• Ensure that staffing levels are maintained to cover business demands
• Ensure monthly communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the kitchen team
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
• Manage financial performance of the department so all planning is in line with hotel objectives
• Manage food control systems are adhered to them  so margins are on target in a pro-active way
• Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
• Be environmentally aware
• Ensure food wastage program is adhered to so that margins are on target
• Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required
• Excellent leadership skills
• A creative approach to the production of high quality food
• A business focused approach to managing a hotel kitchen
• Excellent communication skills
• Ability to build relationships, internal and external, to the hotel and the Company
• Excellent planning and organizational skills
• Ability to multi-task and meet deadlines
• A current, valid, and relevant trade qualification (proof may be required)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A certification in management
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Siamese Asset Public Company Limited

At Siamese Asset, our goal is to be the most trusted property development company that delivers "Assets of Life" to our customers with cheaper price tag than other property

Job Description

About the role

We are seeking an experienced Restaurant Supervisor to join our thriving team at Siamese Asset Public Company Limited's restaurant in Bangkok. As a Restaurant Supervisor, you will play a vital role in ensuring the smooth and efficient day-to-day operations of our establishment. This is a full-time position, offering the opportunity to be part of a dynamic and customer-focused organisation.

What you'll be doing

• Oversee and coordinate the work of restaurant staff, including servers, hosts, and kitchen personnel, to ensure exceptional customer service and timely meal delivery

• Monitor inventory levels, place orders, and manage vendor relationships to maintain adequate supplies

• Assist in developing and implementing staff training programs to enhance the team's skills and knowledge

• Address customer concerns promptly and effectively, ensuring a positive dining experience

• Ensure compliance with all relevant health, safety, and food hygiene regulations

What we're looking for

• Minimum 3 years of experience in a similar restaurant supervisor or management role

• Strong leadership and interpersonal skills, with the ability to effectively motivate and manage a team

• Excellent customer service orientation and problem-solving skills

• Must be able to work on shifts, including weekends and public holidays.

• Clear and effective communication in both Thai and English

• Strong communication and organisational skills

What we offer

• Competitive salary and attractive Service Charge.

• Comprehensive health and wellness benefits package

• Discounts on food and beverages at our restaurants

• A positive and supportive work environment

VERANDA RESORT PUBLIC COMPANY LIMITED

Job Description

WHAT YOU WILL BE DOING:

• Responsible for continually focusing on achieving hotel profitability through revenue generation and effective cost controls

• Achieve guest satisfaction targets and team member satisfaction goals.

• Contributes to the overall business planning and development of the hotel.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Minimum 3 years experience in F&B function.

• Strong team spirit and leadership skills.

• Self-driven and dynamic.

• Good command of both written and spoken English.

• Computer literate.

• Able to work under pressure.

• Hygiene principles knowledge.

WHAT IS IN IT FOR YOU:

• Employee benefit card offering discounted rates in Accor Hotels worldwide.

• Develop your talent through learning programs by Academy Accor.

• Opportunity to grow within your property and across the world.

• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

ddev

Job Description

Job Description

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

G Gallery Co., Ltd.

Job Description

• Supervise daily bar operations and ensure high standards of service

• Train, schedule, and manage bar staff

• Create and update drink menus, including signature cocktails

• Maintain inventory levels and order supplies as needed

• Maintain cost control and achieve sales targets

• Collaborate with marketing team for seasonal promotions or events

• Minimum 2–3 years of experience in bar or beverage operations.

• Strong knowledge of cocktails and wines.

• Proven leadership and team management skills.

• Good command of English.

• Excellent communication and customer service skills.

Tempered Lab Co., Ltd.

Job Description

Join Our Team! | About Tempered

Tempered is a creative café and restaurant known for its chocolate-driven identity, thoughtfully crafted dishes, and all-day comfort food.

We now embrace a more diverse and ever-evolving food philosophy — one that is not limited to any single cuisine, but instead celebrates variety, creativity, and seasonality. Our kitchen constantly experiments and launches new menus, aiming to surprise and delight every guest.

At Tempered, we value high-quality ingredients, bold ideas, and unforgettable customer experiences. Join us if you’re passionate about culinary innovation and want to grow with a dynamic, chocolate-loving team.

Key Responsibilities:

• Supervise daily café and restaurant operations to maintain excellent service standards

• Train, mentor, and support service staff to enhance performance and teamwork

• Ensure smooth coordination between kitchen and service teams for seamless operations

• Handle customer inquiries, feedback, and resolve service-related issues efficiently

• Monitor cleanliness, hygiene, and compliance with food safety regulations

• Assist in scheduling, staff management, and inventory control

Qualifications:

• 2-5 years of experience in F&B (Food & Beverage) Supervisor

• Ability to supervise off-site catering or F&B events on an occasional basis (travel or transport provided)

• Strong leadership, communication, and problem-solving skills

• Passion for customer service and the food & beverage industry

• Ability to work under pressure and manage a dynamic team

• Basic knowledge of POS systems and restaurant operations is a plus

Employee Benefits:

• Competitive salary based on experience

• Diligence allowance, Overtime (OT) allowance

• Service charge (based on company performance)

• 6 days off per month (rotating days off)

• Compensatory leave for public holidays

• 6 days of annual leave per year

• 8 working hours per day (excluding breaks)

• Uniform provided (Shirt)

• Employee discounts and perks

• Social Security Fund

• Location: TEMPERED at One Bangkok branch, near MRT Lumphini

Resortlife Co., Ltd.

Job Description

STAY FIT Gym, part of STAY Wellbeing &Lifestyle Resort located in Rawai, Phuket, Thailand is current looking of a Gym Manager (Fitness Manager)

VANA NAVA CO., LTD.

Vana Nava Hua Hin, Asia’s First Water Jungle is located in Thailand’s most beloved

Job Description

Job Description:

• Improve customer service experience, create engaged customers and facilitate organic growth

• Adhere to and manage the approved budget

• Analyze statistics and compile accurate reports

• Control resources and utilize assets to achieve qualitative and quantitative targets

• Develop service procedures, policies and standards

• Keep accurate records and document customer service actions and discussions

• Keep ahead of industry’s developments and apply best practices to areas of improvement

• Maintain an orderly workflow according to priorities

• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

• Set a clear mission and deploy strategies focused towards that mission

• Take ownership of customers issues and follow problems through to resolution

Qualifications:

Bachelor's degree in Business Administration or related fields

• Minimum 3 years of working experience in  an Operations role or Customer service**

• Good command in English (Speaking, Reading, and Writing skills)**

• Excellent team management and communication skills

• Able to work under pressure and handle many tasks at once 

• level of leadership skill and interpersonal skills to work effectively with others

• Strong analytical and problem-solving skills

• A native Russian speaker is required.

• Proven experience in guest services or hospitality management.

• Strong leadership and communication skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in English and Russian (both written and spoken)

We offer attractive salary commensurate with experience and ability, career development opportunities and generous fringe benefits to the successful candidates.  Please submit your English resume identifying your qualifications, work experience, current salary and expected salary with a recent photograph and more importantly the reason why you wish to join our group to jobs@andamandaphuket.com

Bloom Hua Hin

Job Description

We are looking for an experienced and reliable Chef to lead daily kitchen operations, maintain food quality, and support the growth of our menu and team.

Key Responsibilities

• Prepare and cook menu items to Bloom’s standards
• Ensure consistent presentation and portion control
• Manage food preparation and kitchen workflow
• Maintain cleanliness and hygiene standards
• Monitor stock levels and reduce waste
• Work closely with management on menu improvements
• Train and support kitchen staff

Requirements

• Proven experience as a Chef
• Strong knowledge of food safety and hygiene
• Ability to work under pressure
• Good time management and leadership skills
• Must have reliable transportation
• Able to work flexible hours including weekends

Hilton Hotel

Job Description

The Learning and Development Supervisor will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured.

What will I be doing?

The Learning and Development Supervisor will perform the following tasks to the highest standards:

• Maintenance of employee records including personnel files, learning history
• Scheduling and coordination of training classes including maintenance of training calendar
• Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-ups and preparation of materials including certificates of completion
• Assist HR Administrator with recruitment and hiring of new team members
• Coordinate job opportunity system
• Assist in maintenance of active list of resources of labor and help coordinate placement of current openings advertising
• Input and track data of various Hilton quality measurement programs on trends including, but not limited to, Guest comment cards, Standards of Product and Performance, into computerized tracking system
• Prepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipment

What are we looking for?

A Learning and Development Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A passion for team work and development
• Excellent organizational skills with a high level of accuracy
• Excellent communication skills and ability to build effective long-term relationships
• Excellent computer skills
• Analytical approach to work

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Bandara Spa Resort & Pool Villas Samui

Job Description

Jomtien Palm Beach Hotel & Resort

Job Description

Operational Excellence

• Supervise daily operations across core departments, including Front Office, Housekeeping, F&B, Banqueting, Human Resources, Security, and Engineering.

• Ensure all functions consistently uphold 4‑star service standards.

• Lead daily briefings with department heads and maintain seamless interdepartmental collaboration.

• Perform routine property walkthroughs to uphold quality, cleanliness, and safety.

Guest Experience

• Maintain high visibility throughout the hotel, warmly engaging with guests and addressing concerns promptly and sincerely.

• Elevate guest satisfaction across all review channels and spearhead ongoing service improvement efforts.

• Cultivate a genuine service mindset focused on thoughtful interactions and meaningful guest relationships.

People Leadership

• Guide and coach department heads to achieve top-tier operational performance.

• Support recruitment, workforce planning, employee development, and performance evaluations.

• Foster a positive, supportive, and team‑oriented workplace where all staff feel appreciated.

• Safety, Hygiene & Compliance

• Oversee hotel-wide safety, hygiene, sustainability, and emergency protocols.

• Collaborate with Housekeeping and Engineering to ensure preventive maintenance is carried out effectively.

• Ensure adherence to local laws, safety requirements, and international 4‑star hospitality standards.

Who We’re Looking For

We are looking for an individual who:

• Provides heartfelt hospitality — serving with authenticity and creating genuine emotional connections with guests.

• Handles guest issues confidently, thinks quickly on their feet, and delivers clear, accurate solutions while staying warm and professional.

• Fosters teamwork by promoting harmony, supporting colleagues, and leading with empathy and composure.

• Shows strong leadership capabilities, sound decision‑making, and a true passion for enhancing both guest satisfaction and team spirit.

Qualifications

• Minimum 5 years of leadership experience in hospitality, preferably within 4-star resorts or higher in Thailand.

• Proven ability to lead diverse teams and maintain high operational standards.

• Strong background in guest engagement, service recovery and problem-solving.

• Excellent communication skills, with a calm and composed presence.

• Fluency in English; additional languages are a plus.

• Have work permit in Thailand or rights to work in Thai.

Goldstar Empire Co.,Ltd

Job Description

We are seeking an experienced, professional, and service-oriented Villa Manager/Concierge to oversee the daily operations of a luxury villa or group of villas in Phuket, Thailand. The role combines property management, guest relations, and concierge services to ensure an exceptional experience for high-net-worth guests, owners, and tenants. The successful candidate will manage villa operations, coordinate staff, and provide personalized concierge services while maintaining the highest standards of hospitality and operational efficiency

Key Responsibilities:

• Guest Experience & Concierge Services:

  • Provide a seamless, concierge-style experience for guests, including personalized welcome services, itinerary planning, and handling special requests (e.g., booking tours, dining, transport, or activities).

  • Act as the primary point of contact for guests, ensuring their needs are met promptly and professionally.

  • Build and maintain relationships with high-net-worth clients to ensure repeat business and guest satisfaction.
    

• Villa Operations Management:

  • Oversee daily operations, including housekeeping, maintenance, repairs, and landscaping, to ensure the villa is in pristine condition.

  • Conduct regular inspections to enforce compliance with health, safety, and quality standards.

  • Coordinate and supervise villa staff (e.g., housekeepers, chefs, gardeners, security) to ensure seamless service delivery.

  • Manage inventory, supplies, and equipment for the villa.
    

• Client & Owner Relations:

  • Liaise with villa owners or management companies to report on property status, maintenance needs, and guest feedback.

  • Handle owner requests and ensure their preferences are implemented during their stays.
    

• Financial & Administrative Duties:

  • Manage budgets, track expenses, and ensure cost-effective operations.

  • Prepare reports on occupancy, guest satisfaction, and operational performance.

  • Maintain accurate records for bookings, payments, and maintenance schedules.
    

• Local Expertise:

  • Stay informed about Phuket’s local attractions, dining, and entertainment options to provide tailored recommendations to guests.

  • Maintain knowledge of local market trends to enhance guest experiences and villa offerings.
    

• Problem Solving:

  • Address guest complaints or operational issues promptly and effectively.

  • Make quick decisions to resolve challenges while maintaining high service standards.
    

Qualifications & Skills:

• Experience:

  • Minimum of 1–2 years of experience in hospitality, villa management, or a related role (e.g., hotel concierge, guest services, or property management).

  • Experience in a 4–5-star hotel or luxury villa environment is highly preferred.
    

• Education:

  • Associate or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus but not mandatory.
    

• Skills:

  • Fluent in spoken and written English (additional languages like Russian, German, or Chinese are a plus).

  • Strong interpersonal and communication skills to interact with diverse, high-net-worth clientele.

  • Proficient in Microsoft Office and property management software.

  • Excellent organizational, multitasking, and problem-solving skills.

  • Ability to work under pressure and maintain professionalism in high-demand situations.
    

• Other Requirements:

  • Valid driver’s license and access to personal transport (motorbike or car).

  • Must be eligible to work in Thailand without sponsorship.

  • Local knowledge of Phuket’s culture, attractions, and hospitality industry is highly desirable.
    

Salary & Benefits:

• Base Salary: 30,000–45,000 THB per month, depending on experience and qualifications.

• Incentives: Performance-based bonuses tied to guest satisfaction, villa occupancy rates, or upselling additional services (e.g., tours, dining packages).

• Additional Benefits: May include company-provided mobile phone, transport allowance, or professional development opportunities, depending on the employer.
  

Work Environment:

• Work primarily at the villa or multiple properties in Phuket (e.g., Layan Beach, Rawai, Chalong, or Bang Tao).

• Flexible hours, including weekends, evenings, and holidays, to accommodate guest needs.

• Opportunity to work in a luxurious, tropical environment with high-net-worth clients.

Dusit Suites Hotel Ratchadamri, Bangkok

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Sous Chef will manage and lead the team to ensure smooth running culinary operation and maximize the level of standard in the hotel’s kitchen.                

What will I be doing? 

As the Sous Chef, you will be responsible for performing the following tasks to the highest standards: 

• Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. 
• Work seamlessly with recipes, standards and plating guides. 
• Maintain all HACCP aspects within the hotel operation.  
• Use appropriately all equipment, tools and machines. 
• Focus on constant improvement of training manuals and SOPs. 
• Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. 
• Work on offsite events when requested. 
• Complete tasks and jobs outside of the kitchen area. 
• Assist in inventory taking. 
• Knowledgeable of hotel’s occupancy, events, forecasts and achievements. 
• Prepare menus as requested, in a timely fashion. 
• Work on new dishes for food tastings and photo taking. 
• Control stations within the kitchen. 
• Work closely with the Stewarding department to ensure high levels of cleanliness and low levels of lost and breakages. 
• Effectively respond to guests’ requests. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback.  
• Purchase for and control production. 
• Maintain at all times a professional and positive attitude towards team members and supervisors. 
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Coordinate, organize and participate in all production pertaining to the kitchen.  
• Check and follow-up on the assembling of ingredients and equipment for the ala carte menu, daily menus and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately. 
• Report to the Executive Chef on any issues and take appropriate action. 
• Follow-up on changes in new recipes or work methods pertaining to new menus, daily specials, and promotional activities as instructed by the Executive Sous Chef. 
• Work closely with the Executive Sous Chef in determining the quantity of food items and ingredients to be produced, bought or prepared for that day.  
• Exercise maximum control on wastage to achieve optimum profitability. 
• Check all equipment belonging to the department and make sure that all are in good working order, and if necessary, report faults or problems to the Executive Sous Chef.  
• Prepare the necessary work orders for the Engineering department. 
• Ensure that recipes and costings are established and updated. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. 
• Select team members who display qualities and attributes that reflect department standards. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake steps necessary to maintain the highest possible standards in this area. 
• Control, monitor and be responsible for food costs to yield the maximum amount of outlet profit and maximum guest satisfaction. 
• Review all timesheets to ensure that team members’ work times and meal breaks are accurate. 
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards. 
• Ensure that team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Sous Chef, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School graduate or above. 
• 5 years as cook in a Chinese / Banquet / Main / Pastry Kitchen in a 5-star category hotel or individual restaurant with high standards.  
• At least 3 years as a Chef de Partie or 1 year equivalent position in an international brand hotel. 
• Possess a valid health certificate.     
• Knowledgeable with cooking techniques such as boiling, frying, stewing, reduction, simmering, steaming, baking, soup making, and dry goods preparation (for Chinese / Banquet Kitchen). 
• Possess a variety of boiling, frying, stewing, reduction, simmering, steaming, baking, boiling, barbeque and dressing techniques (for Main Kitchen). 
• Have a variety of pastry, chocolate and bread making techniques (for Pastry Kitchen). 
• A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions. 
• A hands-on trainer who coaches and leads by example, motivates and impresses upon the team the right attitude and spirit of culinary excellence. 
• Able to work with and consume all products and ingredients. 
• Able to convert recipes and follow them through. 
• Proficient in Microsoft Word and Excel. 
• Able to set priorities and complete tasks in a timely manner. 
• Work well in stress situations, remain calm under pressure and able to solve problems. 
• Excellent leadership skills. 
• Knowledgeable in HACCP. 
• Technical education in hospitality or culinary school preferred. 
• Good command in English, both verbal and written to meet business needs, preferred. 
• Work experience in similar capacity with international chain hotels preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

What will I be doing?

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Occupy the hotel lobby and other public areas, particularly at busy times
• Engage Guests in conversation and provide general assistance
• Manage, record, and resolve promptly all Guest complaints
• Meet and greet VIP Guests and major corporate clients upon arrival
• Coordinate the services and special facilities provided to long-stay Guests
• Understand all credit procedures and ensure they are applied
• Stay current with all hotel products, services, policies and emergency procedures
• Monitor Guest satisfaction reports and implement actions to improve results
• Handle, record and follow through with management issues or emergencies that arise
• Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

What are we looking for?

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail sector
• Good knowledge of Health and Safety and security procedures
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous role as a senior supervisor or Duty Manager in a similar quality hotel
• A degree or diploma in Hotel Management or equivalent
• In-depth knowledge of the hotel, leisure or service sector

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Outrigger Hotels (Thailand) Limited

Job Description

Paradox Phuket

Job Description

Paradox Phuket

Job Description

Paradox Phuket

Job Description

Paradox Phuket

Job Description

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

JOB HIGHLIGHTS:

• Manage/Assist multi-properties's performance and daily task. Be a laison between Owner-RM-HQ-owner

DUTIES & RESPONSIBILITIES:

General Operation

• Ensure daily report is done properly

• Ensure daily inspection is conducted

• Ensure daily review is reviewed and issue fixed

Relationship

• Visit property at the based location once a week

• Visit property at different location once a month

• Conduct one on one with RM on weekly basis

Quality control&training

• Conduct QC once per quater/property at minimum

• Conduct "improvment action plan"according to QC result

• Ensure SOP applies and ensure training is conducted accordingly

Be a Representative

• Conduct Monthly meeting with Owner

• Be a main contact person for owner

• Be a main contact person between RM and Corporate office

Wow initiative

• Be able to come up with "WOW" idea for guest

•  Be able to create "WOW" idea for staff

• Encourage RM to come up with new "Wow" idea.

Knowledge and Understanding

• Be able to undestand and assist RM in P&L, Budget or other accounting related

• Be able to understand and communicate to RM about KGH's Mission and Core's value

• Be able to understand and comminicate each new implementation from KGH to RM

BENEFITS:

• 2 Days Off/week

• Service Charge 

• Telephone Allowance 

• Business Traveling Allowance

• Social Security 

• Medical Allowance

• Provident Fund 

• Public Holiday/Annual Leave

Destination Hospitality Management

Job Description

Role Overview

The Irish Pub Manager is responsible for the overall operation, profitability, guest experience, and team leadership of the pub. The role ensures vibrant atmosphere, strong beverage performance, authentic hospitality, and compliance with brand and legal standards.

Key Responsibilities

Operations & Guest Experience

• Lead daily pub operations, ensuring smooth service and high energy at all times.

• Create a welcoming, memorable environment reflecting Irish pub culture.

• Maintain service quality, cleanliness, music/entertainment standards, and ambiance.

• Resolve guest feedback and complaints quickly and professionally.

Financial Performance

• Deliver revenue, cost control, and profit targets.

• Manage budgets, forecasting, payroll, and productivity.

• Monitor beverage margins, wastage, promotions, and upselling.

• Analyze sales trends and implement initiatives to grow trade.

People Leadership

• Recruit, train, schedule, and develop bartenders and service teams.

• Build a motivated, fun, and accountable culture.

• Coach supervisors and identify future leaders.

• Ensure grooming, product knowledge, and service standards are met.

Entertainment & Promotions

• Plan events, live music, theme nights, and sports screenings.

• Collaborate with marketing on campaigns and social media visibility.

• Develop partnerships to drive footfall and repeat business.

Compliance & Safety

• Ensure responsible alcohol service and licensing compliance.

• Maintain health, safety, and hygiene standards.

• Manage cash handling and stock control procedures.

Qualifications & Experience

• 3–5+ years managing a high-volume bar or pub.

• Strong knowledge of beverages, especially beer, whiskey, and cocktails.

• Proven leadership and commercial skills.

• Experience driving entertainment-led venues is highly desirable.

• Fluent in English; additional languages are a plus.

Competencies

• Guest-focused mindset

• Hands-on leadership style

• Commercially savvy

• Energetic and charismatic

• Strong problem-solving ability

Destination Hospitality Management

Job Description

Role Overview

The Cuban Pub Manager is responsible for creating, protecting, and elevating the vibrant Cuban spirit of CUBANA while ensuring seamless planning, execution, and delivery of all events held in the function hall.

This role blends nightlife energy, hospitality leadership, cultural storytelling, and operational excellence. You will be the driving force behind unforgettable experiences, high guest satisfaction, and strong commercial results.

Key Responsibilities

Concept & Guest Experience

• Bring authentic Cuban vibes to life through music, entertainment, décor, service rituals, and team energy.

• Ensure every event reflects the identity and brand promise of CUBANA.

• Curate an exciting, immersive atmosphere that keeps guests returning.

• Drive service standards that are fun, engaging, and memorable.

Event Operations

• Lead end-to-end event management from inquiry to post-event follow up.

• Coordinate with clients, promoters, entertainers, and internal departments.

• Oversee floor setup, entertainment readiness, staffing, and technical requirements.

• Ensure smooth execution during live events and rapid problem resolution.

Commercial & Revenue Performance

• Maximize hall utilization, table sales, beverage revenue, and upselling.

• Collaborate with sales and marketing on promotions, theme nights, and partnerships.

• Monitor P&L, costs, and profitability of events.

• Develop initiatives to increase repeat and referral business.

Leadership & Team Management

• Recruit, train, and inspire a high-energy team aligned with the Cuban party culture.

• Lead pre-shift briefings focused on vibe, targets, and guest journey.

• Maintain grooming, discipline, and service quality.

• Build a culture of accountability and fun.

Entertainment & Programming

• Work with DJs, performers, and suppliers to ensure high-quality shows.

• Innovate with new themes, festivals, and signature experiences.

• Stay ahead of nightlife and entertainment trends.

Compliance & Safety

• Ensure licensing, health & safety, and crowd control standards are met.

• Maintain responsible alcohol service practices.

Candidate Profile

• Proven experience managing nightlife venues, bars, clubs, or large event spaces.

• Strong understanding of entertainment-driven hospitality.

• Commercial mindset with revenue management experience.

• Natural leader with the ability to energize teams.

• Excellent organizational and client management skills.

• Comfortable working nights, weekends, and holidays.

• Passion for Latin/Cuban culture is highly desirable.

What Success Looks Like

• Electric atmosphere every night.

• Flawless event execution.

• High guest satisfaction and repeat bookings.

• Motivated, energetic team.

• Strong financial performance.

Hilton Hotel

Job Description

A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Be environmentally aware

A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

• NVQ Level 2
• Basic Food Hygiene Certificate
• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• NVQ Level 3
• Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A relevant supervisory/management certificate/diploma or degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Accor Plus

Job Description

We are a worldwide Augmented Hospitality leader. We are 260,000+ experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. 

Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams.

We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups. 

Responsibilities:
 

• Answer all incoming calls in a friendly, energetic, and efficient manner.

• Obtain the necessary information from guests to input reservations.

• Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.

• Providing solutions and recommendations

• Offering a personalized and customized reservations experience

• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities

• Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.

• E mails handling for Reservations and Customer service activities

• Other related duties could be assigned as needed

• The ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.

• Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.

• Effective in following and achieving department sales goals.

• Computer literate in Microsoft Window applications required.

• Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.

• Strong interpersonal and problem-solving abilities

• Highly responsible & reliable

• Ability to work well under pressure in a fast-paced environment

• Ability to work cohesively as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Flexible working hours.  

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.

• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Virgin Active (Thailand) Limited

Job Description

What’s the overall purpose of the job?

• Provide support to manage day-to-day operations of overall club in conjunction with Club General Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.

• Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.

• Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.

Qualification

• Minimum 2 years' experience in comparable position

• Experience in delivering impeccable customer service and responding to feedback and complaints

• Relevant tertiary qualifications or equivalent experience

• Excellent communication (in- person)

• Exceptional customer service

• Superior knowledge of local and national OH&Sregulations

• Number savvy and proficient with calculations

• Understanding of health and fitness industry is desirable

• MS Office (Word, Excel, Outlook) – intermediate

• Customer Relationship Management (CRM) database – intermediate

• Fluent written and spoken Thai and English language

Lalco Holdings

Job Description

Click here to apply : https://docs.google.com/forms/d/e/1FAIpQLSch0A7zeN6rbYHQjxm77x6l9PICk6Pb01oGVKd5EDp9OCf6PQ/viewform?usp=header

Job role:

Coffee Plantation Management (Main responsible):

ü Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü Supervise planting, harvesting, processing, and storage of coffee.

ü Implement sustainable and modern agricultural practices.

ü Coordinate with the accounting and procurement team for farm expenses and equipment.

ü Manage farm workers and ensure compliance with safety and labor standards.

Coffee Trading & Business Development (Optional) :

ü Analyze coffee trading opportunities including profit margins, inventory turnover, and market cycles.

ü Execute daily trading activities including product selection and portfolio execution.

ü Monitor market trends to inform pricing and sourcing decisions.

ü Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills include:

ü bachelor's degree (or higher) in Agriculture or a closely related field.

ü Minimum 5 years of experience in coffee plantation management.

ü Strong leadership and team management skills.

ü Good understanding of sustainable and commercial farming practices.

ü Ability to travel domestically and internationally as required.

ü Proficiency in Lao or English (both preferred).

ü Strong problem-solving, planning, and organizational skills.

Qualification: Agriculture, or related fields.

Working location: PAKSE- Champasack Province, Lao PDR (with domestic & international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

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Report to owner.

The Erawan Group Public Company Limited

ERAWAN "ERW" is Thailand's leading hotel investment company with diversified hotel portfolio from luxury to midscale, economy and budget segment across Thailand's key destinations and ASEAN.

Job Description

RESPONSIBILITIES

•  Worked closely with Assistant Director to optimize Hop Inn Thailand Hotels performance by using the tools available.

• Analyze and set the daily rate and upload in the system.

• Analyze displacements and quote rate for group.

• Propose pricing tactical changes e.g. distribution channels restrictions to improve net RevPAR.

• Responsible for extracting and generating the monthly report.

• Assisted Assistant Director in developing the reports to support the Revenue Management processes implementation.

• Preparing the information to support Assistant Director for pricing strategies and tactics in accordance with Brand Policies as assign.

• Monitor trends and report to the Assistant Director to identify deviation from targets.

• Ensure that the mix segment is managed to get the optimum profits and goal.

• Ensure Distribution channels are well configured and optimized to deliver the best conversion.

• Monitor rate integrity across distribution channels.

• Co-ordinate with Marketing on setting up promotional campaigns as discussed with Assistant Director.

• Co-ordinate with other departments e.g. Sales, E-commerce, Hotel Managers and etc. to gathering the data as assign.

• Co-ordinate with other parties for the system configuration

Qualification

• Bachelor degree in any field

• At least 3-5 years related working Experience within Revenue Management, Mid Management or Management Level (Revenue Hotel experience is a plus)

• Excel (Pivot Tables, formulas) , Experience with PMS (Opera, HMS), CRS/Channel Manager (Travelclick, Site Minder), Revenue Management System (IDeaS), Notions, understanding of Power BI, Power automate is a plus

PTG Energy Public Company Limited

Job Description

To define the vision, strategy, and operational direction of the function; establish high-performance standards and systems; enhance process effectiveness; drive organizational change; and manage resources appropriately to ensure the function fully supports and delivers the organization’s strategic objectives.

Responsibilities

• Define strategic objectives and budget for the Operational Excellence & Business Development function in alignment with corporate goals.

• Establish KPIs, strategic direction, and operational roadmap for the function.

• Oversee overall performance of the function to ensure delivery against strategic objectives (e.g., cost reduction, efficiency improvement, service quality enhancement).

• Manage all resources (people, budget, technology, and data) to ensure operational efficiency and effectiveness.

• Promote a culture of Continuous Improvement through the application of tools and methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc.

• Drive cross-functional collaboration with Operations, Business Units, and support functions (e.g., Supply Chain, IT, Quality, Retail Operations) to align goals and processes.

• Define and monitor KPIs on a regular basis and prepare performance reports for senior management.

• Lead Change Management initiatives to ensure improvement projects are implemented smoothly and that new systems/processes are effectively adopted.

• Analyze and assess business process risks and develop control measures to ensure business continuity.

• Evaluate and recommend appropriate technologies and automation/IT tools to support Operational Excellence initiatives.

• Develop team capabilities by identifying training needs, designing learning programs, and supporting team growth and succession development.

Qualifications

Education

• Bachelor’s Degree (Master’s Degree preferred)

Major

• Business Administration, Management, Industrial Engineering, or related fields.

Work Experience

• Minimum 10–15 years of experience in Operations Management, Process Improvement, Operational Excellence, or similar roles (more may be required in large organizations).

• Proven experience managing large functions/teams and working closely with senior executives.

• Experience in retail, service, fuel/oil, or energy industries will be an advantage.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Banquet Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures. 

What will I be doing?  

As the Assistant Banquet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Actively seeking verbal feedback from customers and staff at every opportunity. 

• Agree on and implement actions to make improvements to customer service with consultation with your Manager. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby, setting the example to team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess staff performance against standards. 

• Assist in implementing and following through with improvements identified. 

• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.) 

• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times. 

• Understand the situation in other departments and its implication for your own department. 

• Planning ahead and ensuring adequate resources are available. 

• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others. 

• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Be aware of potential highs and lows in the business. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Assist with forecasting potential revenues and costs. 

• Follow company’s control procedures. 

• Communicate relevant financial information to the team. 

• Assist the Manager in maintaining leave plans for the department. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Assist with planning and ensuring that departmental orientation is carried out. 

• Ensure that standards training, and assessments are carried out. 

• Assist with regular reviews of individual and team performance against objectives, providing feedback. 

• Assist with developing and implementing department training plans to meet business needs. 

• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Assistant Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years in a managerial position in a 4 / 5-star category hotel. 

• Good English skills, both written and verbal to meet business needs. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management, communication and planning.  

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Destination Hospitality Management

Job Description

Position Summary
The Spa Manager is responsible for the overall leadership, performance, and guest experience of the spa operation. This role ensures exceptional service standards, revenue growth, team development, and seamless daily operations while maintaining brand and wellness excellence.

Key Responsibilities

Operations & Guest Experience

• Oversee day-to-day spa operations, ensuring smooth service flow and premium guest experiences.

• Maintain high standards of cleanliness, ambience, and safety.

• Handle guest feedback and resolve concerns promptly and professionally.

• Ensure compliance with company policies, local regulations, and health & safety standards.

Commercial & Financial Performance

• Drive revenue through retail, treatments, memberships, and promotions.

• Manage budgets, forecasting, payroll, and cost control.

• Monitor KPIs including occupancy, yield, upselling, and guest satisfaction scores.

• Collaborate with Sales & Marketing on campaigns, partnerships, and packages.

Team Leadership & Development

• Recruit, train, schedule, and motivate therapists and spa colleagues.

• Conduct performance evaluations and ongoing coaching.

• Foster a positive, wellness-driven culture and high employee engagement.

Product & Quality Management

• Maintain treatment standards and service protocols.

• Manage supplier relationships, stock levels, and inventory.

• Ensure therapists are trained on new treatments and products.

Qualifications & Experience

• Proven experience in spa or wellness management, preferably within hospitality.

• Strong commercial acumen with a track record of achieving financial targets.

• Excellent leadership, communication, and interpersonal skills.

• Knowledge of spa software, scheduling, and retail management.

Hilton Hotel

Job Description

A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure all food preparation meets standards
• Prepare and present high quality food
• Supervise staff
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Assist other departments wherever necessary and maintain good working relationships
• Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Be environmentally aware

What are we looking for?

A Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
• A current, valid, and relevant trade commercial cookery qualification (proof may be required)
• Strong coaching skills
• Ability and desire to motivate teams
• Excellent communication skills
• NVQ Level 3
• Achieved Basic Food Hygiene Certificate
• Supervisory experience
• Positive attitude
• Ability to work under pressure
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen experience in similar role
• Intermediate Food Hygiene
• Knowledge of current food trends

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Destination Hospitality Management

Job Description

Position Overview

The Night Duty Manager is the senior leader on property during overnight hours, responsible for ensuring guest safety, service excellence, and smooth hotel operations. This role oversees night teams, handles guest concerns, manages emergencies, and ensures accurate end-of-day processes while maintaining brand standards.

Key Responsibilities

Guest Experience

• Act as the primary contact for all guests during the night shift.

• Resolve guest complaints, special requests, and service recovery situations promptly.

• Ensure VIP arrivals, late check-ins, and early departures are handled smoothly.

• Conduct regular lobby and facility walks to maintain presentation and service levels.

Operations

• Oversee Front Office, Security, and Night Audit functions.

• Ensure accurate night audit, reporting, and system balancing.

• Monitor room status, availability, and rate integrity.

• Prepare operational handover notes for the morning leadership team.

Leadership

• Supervise, guide, and support overnight team members.

• Drive engagement, productivity, and accountability.

• Coach staff on service standards and emergency procedures.

Safety & Compliance

• Act as the hotel’s representative in emergencies.

• Ensure adherence to safety, fire, and security procedures.

• Liaise with authorities when required.

• Conduct incident investigations and complete reports.

Financial & Administrative

• Validate cash handling and credit procedures.

• Review daily revenues and discrepancies.

• Support cost control by monitoring overnight staffing and utilities.

Qualifications & Experience

• Proven experience in Front Office or hotel operations, preferably in a supervisory role.

• Strong problem-solving and decision-making skills.

• Ability to work independently and manage emergencies calmly.

• Knowledge of PMS systems and night audit processes.

• Excellent communication skills in English (additional languages are a plus).

• Flexibility to work overnight, weekends, and holidays.

What We Offer

• Competitive salary and service charge.

• Career growth opportunities within an international hospitality group.

• Training and development programs.

• Staff benefits and hotel discounts.

TECHMAN ELECTRONICS (THAILAND) CO., LTD.

Job Description

About the role

As the Plaining Manager at TECHMAN ELECTRONICS (THAILAND) CO., LTD.', you will play a crucial role in overseeing the planning and coordination of the company's operations. This full-time position is based in , . You will be responsible for ensuring the smooth execution of the company's strategic initiatives, driving efficiency and optimising processes to support the overall business objectives.

What you'll be doing

1. Developing and implementing comprehensive planning strategies to align the company's resources and activities

2. Overseeing the planning, coordination and execution of various operational processes

3. Identifying and addressing potential challenges or bottlenecks to ensure timely and efficient delivery of projects

4. Collaborating with cross-functional teams to gather and analyse data, and make data-driven decisions

5. Monitoring and reporting on key performance indicators to track progress and identify areas for improvement

6. Implementing continuous improvement initiatives to streamline operations and enhance productivity

7. Providing strategic guidance and mentorship to the planning team to support their professional development

What we're looking for

1. Extensive experience (8+ years) in a planning or operations management role, preferably within the service or tourism industry

2. Strong analytical and problem-solving skills with the ability to think strategically and make data-driven decisions

3. Excellent project management and coordination skills, with a proven track record of delivering successful projects

4. Demonstrated experience in leading and motivating cross-functional teams to achieve organisational goals

5. Proficiency in using relevant planning and project management tools and software

6. Exceptional communication and interpersonal skills, with the ability to effectively liaise with stakeholders at all levels

7. A degree in Business Administration, Operations Management, or a related field is preferred

What we offer

At TECHMAN ELECTRONICS (THAILAND) CO., LTD.', we believe in creating a positive and supportive work environment that fosters personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritise work-life balance and provide various wellness initiatives to support the overall wellbeing of our employees.

If you're ready to take on a challenging and rewarding role as the Plaining Manager, we encourage you to apply now.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Therapist administers professional treatments such as body therapy, face therapy and nail therapy to guests. The role possesses excellent communication skills and up sells treatment and products with strong treatment and product knowledge. 

What will I be doing? 

As the Therapist, you will be responsible for performing the following tasks to the highest standards: 

• Adhere to the customer-first purpose and promptly attend to customers’ needs. 

• Communicate well with guests and colleagues. 

• Be a positive influence, responsible and proactive in solving problems. 

• Flexible and responsive to changes in work requirements. 

• Be a good team player, helping team members achieve team goals. 

• Advise on departmental operating procedures and improvement of environmental facilities, etc. 

• Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times. 

• Greet all guests with a warm, friendly and sincere smile. 

• Communicate with guests to understand their feedback and provide professional service to them. 

• Able to understand guests’ requests and communicate with superiors promptly. 

• Adhere to Hilton service standards and service quality reviews. 

• Assist in department training for new employees. 

• Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently. 

• Maintain a high level of cleanliness in the work area. 

• Ensure that all items are kept for no more than 3 months, conducting monthly inventory checks and control inventory. 

• Receive products when they arrive. 

• Provide consistent service to guests, so that guests enjoy pleasant, memorable professional services. 

• Maximize the use of massage rooms, cleaning the rooms and used towels after each massage. 

• Read and update the message book of the Massage Therapist and Receptionist to ensure that each employee signs for confirmation. 

• Perform any other reasonable duties as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Therapist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School graduate / recognized beauty school or institution certified. 

• Minimum 2 years of experience or equivalent combination of education and experience. 

• Good interpersonal skills to provide overall guest satisfaction.   

• Able to work under pressure and deal with stressful situations during busy periods. 

• Must be physically fit and able to work long hours. 

• Possess basic knowledge of all spa treatments, services fitness services and retail products available in the Spa & Fitness department. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!