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Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Head Sommelier│Louise

7-Jan-2026
Jia Group Holdings Limited | 57576Hong KongCentral, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Jia Group Holdings Limited


Job Description

About the role

As the Head Sommelier at Louise, a restaurant within the Jia Group Holdings Limited portfolio, you will play a pivotal role in curating and managing the restaurant's wine programmer. Based in the vibrant Central district of Hong Kong, this full-time role is responsible for ensuring an exceptional wine guest experience that aligns with the restaurant's premium dining offering.

What you'll be doing

  • Responsible of the beverage department, leading a team to deliver exceptional customer service.

  • Maximize the beverage profit by a direct and indirect marketing and develop the good reputation and ethics of the restaurant.

  • To secure current service are up to standard

  • To ensure regular stocktaking of all operating equipment at specified intervals

  • To hold regular training sessions to train and develop staff’s skills and knowledge about wine and spirit

  • Attend wine tastings and develop relationships with vendors

  • Sourcing different product and being adviser about the price and menu

  • Design and implement wine promotions / wine tasting event

  • Monitor and replenish inventory of wine cellar, equipment, and glassware.

What You Need

  • Self-motivated and have passion in food and beverage industry

  • Customer-oriented with problem-solving and multi-tasking skills

  • Good initiative, teamwork and interpersonal skill

  • Good time management skill and willingness to work flexible shifts and hours

  • Minimum 5-year experience in F&B or hotel industry

  • Strong wine knowledge and stock control and ability to develop and implement wine activities

  • Good command of written & spoken English & French is a big plus

  • Strong experience in host the event / wine tasting event

  • Experience in Head Sommelier

  • Experience in Michelin restaurant is preferred

  • Take initiative and service orientated

  • Academics qualifications in WSET or COS is a must

We Offer

  • 2 days off per week

  • 10 days Annual Leave

  • Medical and Dental Insurance

  • Staff Meals

  • Staff Discount

  • Competitive Salary

If you are interested to apply for the above positions, please click apply and share your resume with your CURRENT and EXPECTED salary with us.

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

Restaurant Liaison Manager

7-Jan-2026
Tulsi indian restaurant O/B Balaji group Ltd | 57519Hong KongEastern District
This job post is more than 31 days old and may no longer be valid.

Tulsi indian restaurant O/B Balaji group Ltd


Job Description

Tulsi Group has an opening for an Restaurant Liaison Manager. We are seeking an Restaurant Liaison Manager in Hong Kong Location, who will be responsible for forming and maintaining connections with business clients to drive sales. Duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer’s products or services to preserve relationships and communicating with other departments about maximizing client experiences.

Duties and Responsibilities

Restaurant Liaison Managers build and maintain relationships with clients and partners. Give clients personalised advice, build rapport and provide quick responses to their inquiries. Analyse the company’s communication strategy, negotiations and contracts to identify trends that can improve organisational procedures.

  • Build and improve relationships with customers, key suppliers and partners.

  • Review company practices to ensure clients get maximum satisfaction from their purchases.

  • Identify potential opportunities and inform the sales team to follow up.

  • Educate and inform clients about the company’s products, services and special offers.

  • Attend to client complaints and resolve issues promptly.

  • Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

  • Work with internal departments to ensure company meets clients’ expectations.

  • Oversee customer relationship management system.


Restaurant Manager

7-Jan-2026
Tulsi indian restaurant O/B Balaji group Ltd | 57521Hong KongEastern District
This job post is more than 31 days old and may no longer be valid.

Tulsi indian restaurant O/B Balaji group Ltd


Job Description

Tulsi Group has an opening for Restaurant Manager, will be responsible for overseeing the daily operations of restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

Responsibilities include but are not limited to:

The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers. Common duties and responsibilities of a Restaurant Manager include:

  • Recruiting, interviewing and training staff to follow restaurant procedures

  • Maintaining safety and food quality standards

  • Keeping customers happy, getting their feedback on the experience and handling complaints

  • Organizing schedules, keeping track of employees’ hours and recording payroll data

  • Ordering food, linens, gloves and other supplies while staying within budget limitations

  • Supervising daily shift operations, including front- and back-of-house restaurant operations

  • Controlling operational costs and identifying ways to cut waste

  • Appraising staff performance and disciplining or retraining employees to correct poor performance


Event Planning Manager

16-Aug-2025
Grand Hyatt Hong Kong | 57048 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Hong Kong


Job Description

Summary

What you will do:

·         Assist the Director of Event Planning to develop, implement, maximize, monitor and evaluate objectives, strategies and activities of the Event Planning Department

·         Serve as primary point of contact from contract turnover through event execution and post-event follow-up

·         Lead pre-con and post-con meetings; coordinate site inspections, tastings, menu selections, floor plans, AV, decorations, etc

·         Drive event profitability through effective upselling and accurate forecasting

·         Ensure accurate communication of event requirements to all departments and vendors

·         Have passion for nurturing and developing associates to understand and deliver the customer’s expectations

·         Measure success through the hotel’s Net Promoter Score results

·         Create brand experience through the meetings and events touchpoints

·         Ensure that utilization of various systems (e.g. Envision, Reserve, Opera, etc) is maximized and that clean data is maintained at all times 

Qualification

·         Ideally with a university degree or diploma in Hospitality / Tourism Management

·         Minimum 2 years of similar experience in large scale hospitality establishment desirable

·         Good presentation and interpersonal skills are a must

What we offer:

·         Care: A supportive and caring environment where diversity and inclusion are embraced

·         Development: Immense learning opportunities to equip and grow yourself

·         Well-being: Prioritize well-being and bring positivity at work and in life

Floor Manager - Food

13-Aug-2025
Marks & Spencer | 56998 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Marks & Spencer


Job Description

Job Responsibilities:

  • Deliver the sales plan to drive sales performance

  • Stock management

  • Cost management

  • Implement layout plan which in line with brand, store presentation, styling and marketing principles

  • Deliver a safe & legal environment for both customers and colleagues

  • Provide feedback to individuals that recognizes great customer service and drives improvement

  • Drive productivity, high performance and develop potential
     

Job Requirements:

  • Diploma or above with at least 2 years’ supervisory experiences in fashion retail, food or related industries

  • Strong communication and interpersonal skills

  • Ability to analyse, interpret and translate data into meaningful business information for developing actions

  • Be positive and flexible to cope with constantly changing business needs  


Remuneration Package:

  • New joiner bonus $10,000

  • Sales incentive

  • Life and Health insurance, medical discount

  • Staff purchases discount


Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.


Be part of #OneTeam
We offer attractive remuneration package, includes 5 days work commensurate with qualification and experience to the right candidate. Interested parties please click "Apply Now" to submit full resume with current and expected salary to Human Resources Department. 


* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company
www.marksandspencer.com/hk/ www.alfuttaim.com

Restaurant Manager

12-Aug-2025
Aqua & Flames Limited | 56977 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Aqua & Flames Limited


Job Description

The Job

  • To assist General Manager in daily operations to ensure a smooth-running and efficient operation at all times
  • Enhance customers’ satisfactions and loyalty by providing and maintaining good quality of food and service to our guests constantly
  • To be constantly on the lookout for ways and means to improve the smooth running of the restaurant
  • Control inventory stock and monitor the hygiene of the restaurant
  • Provide regular job and service training to employees

What You Need

  • At least 5 years’ managerial experience in fine dining restaurants
  • Proactive in achieving sales and revenue targets
  • Strong team management and communications skills
  • Service and people oriented with a bubbly personality
  • Good command of spoken English

We offer

  • 5-day work week
  • Birthday leave and a celebration allowance
  • Employee discount to be used across the Group’s outlets
  • On-job training and opportunities for growth

Restaurant General Manager, High-end Restaurant, Manila

8-Aug-2025
aimHigher Consultancy Limited | 56913 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

aimHigher Consultancy Limited


Job Description

Company Description

Join the launch of an exclusive, high-end restaurant in the heart of Manila – a luxury dining destination poised to redefine culinary excellence. We’re seeking an entrepreneurial General Manager to own the end-to-end leadership of this flagship venue. This is a rare opportunity to build a legacy: shape the culture, drive innovation, and steward a world-class experience featuring a large dining space, and numbers of opulent private rooms with bar. If you’re a strategic leader with a passion for hospitality, a relentless drive for results, and the vision to elevate both guest and team experiences – this role is your platform to shine. 

Responsibilities

  • Oversee seamless integration of front-of-house (FOH), back-of-house (BOH), and bar operations, ensuring exceptional service standards. 

  • Manage private room events and live band performances, curating unforgettable guest journeys. 

  • Optimize supply chain, inventory, and vendor relationships for premium quality and cost efficiency.

  • Full P&L responsibility: drive revenue growth, control costs, and maximize profitability. 

  • Develop budgets, forecasts, and financial reports; implement data-driven decisions.

  • Lead marketing, PR, and community engagement strategies to position the restaurant as Manila’s premier dining destination. 

  • Cultivate partnerships, host high-profile events, and amplify brand presence.

  • Recruit, train, and inspire a new team, fostering a culture of excellence, accountability, and warmth.

  • Champion staff development, performance management, and retention.

Requirements

  • Expertise managing large-scale operations with complex elements (live entertainment, private rooms, bars)

  • Fluency in English is essential.

  • International working experience is preferred; taste of America culture is a bonus.

  • Mature, people-oriented leader with exceptional emotional intelligence and team-building skills. 

  • Ability to instill a culture of excellence while nurturing talent in a new team. 

  • Decisive problem-solver with crisis-management capabilities.

  • Mature, people-oriented leader* with exceptional emotional intelligence and team-building skills. 

  • Ability to instill a culture of excellence while nurturing talent in a new team. 

  • Decisive problem-solver with crisis-management capabilities.

Interested parties please send your updated resume in WORD format with current and expected salaries (quoting Employer Ref:) to commerce@aimhigher.com

Director of Events & Catering

7-Aug-2025
Alva Hotel by Royal | 56871 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Alva Hotel by Royal


Job Description

DUTIES AND RESPONSIBILITIES

  • Lead and inspire the Events and Catering team, fostering motivation and ensuring top-tier performance.

  • Drive event sales with effective strategies to maximize revenue and achieve sales and profit targets.

  • Oversee event operations, ensuring seamless coordination with other departments for smooth banquet execution.

  • Manage departmental budgets, control costs, and meet financial goals.

  • Uphold the hotel's standards and service expectations, ensuring exceptional quality and customer satisfaction for all events.

  • Develop and execute an Event Management strategy aligned with the Hotel’s business goals.

QUALIFICATIONS

  • Higher Diploma or Degree holder in Hospitality Management, Event Management or related disciplines.

  • Minimum 8 years of experience in a sizeable hotel with at least 2 years in a similar capacity

  • Proven experience in planning, organizing, and executing various types of events.

  • Strong problem-solving abilities with good leadership and communications skills

  • Good command in both written and spoken English and Chinese

  • Candidate with less experience will be considered as Assistant Director of Events & Catering

We offer career opportunities and excellent remuneration package to the right candidate.  

Director of Events & Catering

7-Aug-2025
Alva Hotel by Royal | 56892 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Alva Hotel by Royal


Job Description

刊登日期: 06 Aug 2025
Ref.: JM20250807011607162

Alva Hotel By Royal
帝逸酒店

Inspiring Opportunity Awaits….

DUTIES AND RESPONSIBILITIES

  • Lead and inspire the Events and Catering team, fostering motivation and ensuring top-tier performance.

  • Drive event sales with effective strategies to maximize revenue and achieve sales and profit targets.

  • Oversee event operations, ensuring seamless coordination with other departments for smooth banquet execution.

  • Manage departmental budgets, control costs, and meet financial goals.

  • Uphold the hotel's standards and service expectations, ensuring exceptional quality and customer satisfaction for all events.

  • Develop and execute an Event Management strategy aligned with the Hotel’s business goals.

QUALIFICATIONS

  • Higher Diploma or Degree holder in Hospitality Management, Event Management or related disciplines.

  • Minimum 8 years of experience in a sizeable hotel with at least 2 years in a similar capacity

  • Proven experience in planning, organizing, and executing various types of events.

  • Strong problem-solving abilities with good leadership and communications skills

  • Good command in both written and spoken English and Chinese

  • Candidate with less experience will be considered as Assistant Director of Events & Catering

We offer career opportunities and excellent remuneration package to the right candidate.  

1 Yuen Hong Street

Shatin

Hong Kong

相關工作經驗:

-

所有工作經驗:

8 year(s) - 8 year(s)

學歷:

高級文憑

工作類別:

工作種類:

全職

工作地點:

-

薪酬:

-

AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday...

2-Aug-2025
Ami and Wood Ear | 56805 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Ami and Wood Ear


Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

  • Design and create signature cocktails;
  • Build positive rapport with guests;
  • Drive whisky, cocktail & beverage revenue in the bar and restaurant;
  • Maintain spirit & beverage costs within budget;
  • Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
  • Review and analyze sales to ensure stock rotation and profitability remain within targets;
  • Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
  • Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

  • Manage team member to ensure smooth operation and provide first-class service to guests;
  • Control and monitor the whisky and spirits orders to ensure the stock is at par level;
  • Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
  • Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

  • To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
  • Experience in managing 200 whisky labels or above;
  • Solid knowledge in whisky is a MUST;
  • Extensive spirit, cocktail and beverage knowledge;
  • Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

  • Straight Shift
  • FIXED Sundays Off (except on festive dates)
  • Competitive Salary with team-based tips sharing
  • Public Holiday & 15 Annual Leave per year
  • Meal and Transportation Allowance
  • Discretionary Bonus
  • Medical Benefits
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 晉升機會 Promotion
  • 在職培訓 On-the-job training
  • 侍產假 Paternity Leave
  • 行業 Industry

    • 保健 Health Care

    工作種類 Job Category

    • 餐飲 (客務) Catering (Guest Relations)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 3 年或以上 / years or above

Page 2 of 2 in Management Food & Beverage Jobs in Hong Kong

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