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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Private Advertiser

Job Description

About the role

We're looking for a responsible, hands-on and service-minded Front Office Manager to lead our front office team and help maintain the overall standards of our hotel. As a small boutique hotel, we are looking for someone who is flexible and willing to be involved in different areas of the operation. This role goes beyond managing the reception desk. You should be observant, proactive and able to recognise what needs to be done to improve the guest experience, service standards, cleanliness and overall appearance of the hotel.

Key responsibilities

• Manage and oversee the daily operations of the front office

• Lead, support and develop the front office team

• Set clear expectations and ensure the team follows hotel procedures and service standards

• Train, coach and provide constructive feedback to team members

• Prepare staff schedules and organise shifts to ensure smooth daily operations

• Handle front office paperwork, reports, guest records and other administrative duties accurately

• Monitor daily check-ins, check-outs, reservations, payments and guest requests

• Ensure proper communication and clear handovers between shifts

• Respond to guest enquiries, feedback and complaints professionally

• Step in to resolve problems and make practical decisions when needed

About you

• At least 3–5 years of experience in hospitality, preferably in front office operations

• Previous supervisory or team management experience is an advantage

• Able to communicate comfortably and professionally in both Thai and English

• Strong communication and coordination skills across departments

• Service-minded, friendly, polite and approachable

• Responsible, reliable and able to take ownership of assigned work

• Proactive, observant and willing to take initiative

• Well-organised and able to prioritise multiple responsibilities

• Calm, patient and able to work well under pressure

• Able to solve problems and make sensible decisions

Benefits

• Social Security

• 6 days off per month

• 14 public holidays per year

• 6 days of annual leave after completing one year of employment

• One complimentary staff drink per week

• Staff meals

• Staff uniform

AAPC (Thailand) Limited

Job Description

NALINTHORN COMPANY LIMITED

Job Description

Guest Service Manager– Retreat & Wellness Hospitality

iRETREAT Chiang Mai, Pa Pae
Location: Pa Pae, Mae Taeng, Chiang Mai
Employment Type: Full-time
Working Days: 6 days per week
Benefits: Accommodation and meals provided

About the Role

iRETREAT Chiang Mai, Pa Pae is looking for an experienced and service-minded Guest Service Manager to lead our Guest Service team and oversee the overall guest experience at our peaceful nature retreat in Chiang Mai.

This position plays a key role in ensuring that our guests receive a warm, seamless, and professional experience throughout their entire journey — from pre-arrival and check-in to their retreat stay and departure.

The Guest Service Manager will supervise the Guest Service team, coordinate closely with all operational departments, handle important guest matters, and ensure that iRETREAT’s service standards and Mindful Hospitality approach are consistently delivered.

We are looking for a hands-on manager who is comfortable leading a team while also being present and available to assist guests when needed.

Key Responsibilities

• Lead, supervise, and support the Guest Service team in daily operations.

• Oversee the complete guest journey from pre-arrival, check-in, stay experience, and check-out.

• Ensure all guests receive warm, attentive, and professional service in accordance with iRETREAT standards.

• Monitor daily arrivals, departures, room status, guest requests, transportation, and retreat schedules.

• Handle guest concerns, complaints, special requests, and service recovery professionally and effectively.

• Coordinate closely with Reservations regarding bookings, confirmations, special requirements, and guest information.

• Coordinate guest airport transfers and other transportation arrangements.

• Work closely with Housekeeping, Kitchen, Activities, Maintenance, Meditation Programme, and Management teams to ensure smooth operations.

• Conduct daily briefings and communicate important guest information and operational priorities to the team.

• Assign duties and monitor the performance of Guest Service team members.

• Train, coach, and develop Guest Service staff to improve service quality and operational performance.

• Ensure Guest Service SOPs, checklists, records, and reports are completed accurately.

• Monitor guest feedback and identify opportunities to continuously improve the guest experience.

• Manage and oversee retreat program, wellness activities, and special guest arrangements when required.

• Assist Management with operational reports, guest-related issues, and service improvement initiatives.

• Ensure company policies, safety procedures, and service standards are followed at all times.

• Maintain the peaceful, respectful, welcoming, and professional atmosphere of the retreat.

Qualifications

• Previous experience in Guest Service, Front Office, Guest Relations, Hotel Operations, Resort Operations, or Retreat Operations.

• Supervisory or management experience in a hotel, resort, retreat, wellness property, or hospitality business is strongly preferred.

• Good command of English, with confidence communicating with international guests.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Strong service mindset with a genuine interest in taking care of guests.

• Able to handle guest complaints and challenging situations calmly and professionally.

• Good problem-solving and decision-making skills.

• Highly organised, responsible, and detail-oriented.

• Comfortable working hands-on alongside the operational team when required.

• Able to use computers and standard hotel/office systems.

• Experience with reservation systems or Property Management Systems (PMS) is an advantage.

• Able to work shifts, weekends, and public holidays.

• Able to work 6 days per week.

• Able to stay on-site at iRETREAT Chiang Mai, Pa Pae.

• Comfortable living and working in a peaceful natural environment.

What We Offer

• Accommodation provided

• Meals provided

• Weekly day off

• Peaceful working environment surrounded by nature

• Hands-on management experience in retreat and wellness hospitality

• Opportunity to develop and lead a Guest Service team

• Training and professional development

• Career development opportunities within Guest Experience, Retreat Operations, and Hospitality Management

Who We Are Looking For

We are looking for a hands-on hospitality leader who genuinely enjoys taking care of people and understands that excellent guest service requires more than simply following procedures.

The right candidate should be able to lead by example, communicate clearly, pay close attention to details, solve problems calmly, and bring different operational teams together to create a seamless guest experience.

You should also appreciate the unique environment of a retreat, where professionalism, warmth, discretion, mindfulness, and respect for a peaceful atmosphere are essential parts of the guest experience.

If you are ready to lead a team, work closely with international guests, and help us create meaningful retreat experiences in the peaceful natural surroundings of Chiang Mai, we invite you to join iRETREAT Chiang Mai, Pa Pae as our Guest Service Manager.

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a front office or guest service management role within the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal skills, with a guest-centric approach.
• Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.
• Proficiency in hotel property management systems (PMS) and front office operations.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Lead daily front office operations:  Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
• Monitor and elevate service:  Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
• Support revenue initiatives:  Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Delight our guests:  Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Oversee VIP guest experience:  Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
• Inspire and develop the team:  Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

KPMC COMPANY LIMITED

Job Description

Guest Experience Coordinator – Pre-Opening Team
Soi Sukhumvit 31, Bangkok

We are looking for a Guest Experience Coordinator for a new lifestyle venue opening in November on Soi Sukhumvit 31 in Bangkok. The venue has a restaurant, a coworking area, an activity area, and a wellness area.

You're here to make sure every guest has the best time possible, from the moment they book online until they leave, always ready to help, always looking for ways to make the experience better

What You Will Do

• Manage bookings on the online system

• Answer and respond to messages from social media and online channels

• Welcome guests when they arrive on-site

• Coordinate with the wellness area and activity area for guest bookings, schedule, availability, and arrival flow

• Make sure guests have a great experience in every area, restaurant, coworking, fitness, and wellness

• Help solve any guest problems quickly and nicely

A Day in the Life

Morning: check bookings, confirm today's reservations across restaurant, spa and activity, reply to online messages

Guests arrive: welcome them, guide them to the right area, make sure they feel looked after from the first minute

Throughout the day: stay close to all areas, step in personally the moment a guest has a question, a request, or a problem

Evening: welcome evening guests, coordinate the outdoor area, make sure the day ends smoothly

You're the person guests remember, and the person the team calls when a guest needs something extra

About You

• Exceptionally good people skills

• Strong customer mindset, always thinking about the guest first

• Continuous improvement mindset, always looking for ways to make things better

• Fluent in Thai, good English is a plus

• Comfortable with online tools and social media

• Ready to help build a new venue from the start, some things may change fast in the beginning

• Candidates have full working rights for Thailand

6d / week
25,000 THB / month + Service Charge

KHAO LAK BEACH FRONT RESORT CO.,LTD.

Job Description

About the role

As a Guest Relations Manager, you will be responsible for delivering exceptional customer service, with a primary focus on supporting German-speaking guests. Your daily responsibilities will include welcoming guests, handling inquiries and complaints, organizing guest activities, and ensuring a high level of guest satisfaction throughout their stay.

Key responsibilities

• Welcoming guests
• Handling inquiries and complaints
• Organizing guest activities
• Ensuring a high level of guest satisfaction throughout guest stays

About you

• Fluency in German and English
• Exceptional customer service and communication skills
• Previous experience in a similar role within the hospitality industry
• Strong ability to manage guest inquiries and resolve issues effectively
• Excellent organizational and problem-solving skills
• Computer literacy is required

About us

Sentido Khao Lak Resort is seeking a Guest Relations Manager.

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Night Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations:  Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests:  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments:  Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
• Monitor the property:  Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Track and improve performance:  Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Accor Asia Corporate Offices

Job Description

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Night Manager, you’re not just overseeing daily front office operations at night time – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a front office or guest service management role within the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal skills, with a guest-centric approach.
• Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.
• Proficiency in hotel property management systems (PMS) and front office operations.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Lead daily front office operations:  Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
• Monitor and elevate service:  Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
• Support revenue initiatives:  Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Delight our guests:  Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Oversee VIP guest experience:  Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
• Inspire and develop the team:  Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations:  Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests:  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments:  Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
• Monitor the property:  Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Track and improve performance:  Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

The Standard, Pattaya Na Jomtien

Job Description

Summary

, GOCO Hospitality

Job Description

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office / Guest Service - Manager / Assistant Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven experience in a front office or guest service management role within the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal skills, with a guest-centric approach.
• Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.
• Proficiency in hotel property management systems (PMS) and front office operations.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Lead daily front office operations:  Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
• Monitor and elevate service:  Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
• Support revenue initiatives:  Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Delight our guests:  Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Oversee VIP guest experience:  Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
• Inspire and develop the team:  Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations:  Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests:  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments:  Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
• Monitor the property:  Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Track and improve performance:  Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Hilton Hotel

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Proven background in front office or hotel operations, ideally in a supervisory or managerial role.
• Strong team management skills with the ability to motivate staff and drive service excellence.
• Excellent communication and problem-solving skills; able to handle complaints and challenges professionally.
• Proficient in hotel PMS and familiar with standard operational procedures.
• Calm under pressure and responsive to changing priorities or schedules.
• Fluent in English; additional languages are a plus.
• Flexible to work nights, weekends, and holidays.

Here’s what you’ll do during a typical day:

• Manage daily hotel operations:  Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
• Delight our guests:  Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
• Assist across departments:  Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods
• Monitor the property:  Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
• Facilitate team knowledge:  Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
• Track and improve performance:  Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Royal Cliff Beach Hotel Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

About the role

We are seeking an experienced and dynamic Night Manager to join the Royal Cliff Beach Hotel Co., Ltd. team. This is a full-time position based in Bangsaen, Chonburi, where you will be responsible for overseeing all hotel operations during night shifts. As Night Manager, you will play a crucial role in ensuring exceptional guest experiences, maintaining hotel standards, and managing staff during overnight hours. This position is integral to our commitment to delivering world-class hospitality and service excellence to our guests.

Key responsibilities

1. Oversee and manage all hotel operations during night shifts, ensuring smooth and efficient service delivery

2. Supervise and coordinate night shift staff, including front desk, housekeeping, and maintenance teams

3. Respond promptly to guest requests, concerns, and complaints, ensuring resolution and guest satisfaction

4. Monitor and maintain hotel security, safety standards, and emergency procedures throughout the night

5. Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and functionality

6. Manage night audit functions, including billing, financial reconciliation, and daily reports

7. Coordinate with other departments to address maintenance issues and operational challenges

8. Welcome and check in late arrivals, ensuring a warm and professional greeting

9. Handle emergency situations with professionalism and follow established protocols

10. Maintain accurate records and documentation of incidents, guest interactions, and operational activities

11. Communicate effectively with day management regarding overnight activities and any outstanding matters

What we're looking for

1. Minimum 3-5 years of experience in hotel management or hospitality operations, with at least 2 years in a night shift management role

2. Strong leadership and supervisory skills with the ability to manage and motivate diverse teams

3. Excellent communication and interpersonal abilities in English and Thai

4. Exceptional customer service skills with a guest-focused mindset

5. Proficiency in hotel management systems and basic computer skills

6. Knowledge of hotel operations, front office procedures, and housekeeping standards

7. Outstanding problem-solving abilities and decision-making skills under pressure

8. Ability to work flexible hours, including night shifts, weekends, and public holidays

9. Attention to detail and strong organisational capabilities

10. Knowledge of safety, security, and emergency management procedures

11. Certification in Hotel Management or relevant hospitality qualifications is preferred

12. Experience in luxury or upscale hotel environments is advantageous

What we offer

1. Competitive salary and benefits package commensurate with experience and qualifications

2. Opportunities for career development and advancement within the hotel industry

3. Professional training and development programmes to enhance your skills and knowledge

4. Staff discounts on accommodation, dining, and hotel facilities

5. A supportive and collaborative work environment with a diverse team

6. Flexible work arrangements where possible to support work-life balance

7. Health and wellness benefits including medical coverage and employee assistance programmes

8. Recognition and rewards for outstanding performance and dedication

About us

Royal Cliff Beach Hotel Co., Ltd. is a premier hospitality establishment located in the beautiful coastal destination of Bangsaen, Chonburi. We are committed to providing world-class accommodation, dining, and leisure facilities to guests from around the globe. Our mission is to deliver exceptional service and unforgettable experiences that exceed guest expectations. We pride ourselves on our dedicated team, innovative services, and commitment to hospitality excellence. Our values centre on guest satisfaction, employee welfare, and maintaining the highest standards of quality and professionalism in everything we do.

Apply now

If you are a motivated and experienced hospitality professional ready to make a significant impact as our Night Manager, we would like to hear from you. Please submit your curriculum vitae, cover letter, and relevant certifications to join our team at Royal Cliff Beach Hotel Co., Ltd. in Bangsaen, Chonburi. We look forward to welcoming you to our dynamic hospitality family.

Central Group (Central Pattana Public Company Limited)

Almost 45 successful years, CENTRALPATTANA has evolved into Thailand's largest and most sophisticated developer of retail property. Currently the Company owns and manages 42 premium shopping centers, 10 office buildings, 10 Hotels and 43 residential buildings.

Job Description

Vayudoot Holidays Thailand Co., Ltd.

Job Description

The role

Vayudoot Holidays Thailand Co., Ltd. is seeking a highly skilled and experienced Front Office Manager to join our dynamic team. As the Front Office Manager, you will be responsible for overseeing the smooth and efficient operation of our guest services, ensuring exceptional customer experiences.

Key responsibilities

1. Manage and coordinate the daily activities of the front office team, including reception, concierge, and guest services

2. Ensure high levels of customer satisfaction by addressing guest inquiries, complaints, and concerns in a timely and professional manner

3. Develop and implement effective front office policies, procedures, and training programs to optimise team performance

4. Oversee the front office budget and monitor expenses to maintain financial efficiency

5. Collaborate with other departments to ensure seamless coordination and integration of guest services

6. Analyse occupancy data and guest feedback to identify areas for improvement and implement strategies to enhance the overall guest experience

7. Maintain a strong understanding of the local tourism industry and market trends to anticipate and meet the evolving needs of our guests

What we're looking for

1. Minimum 5 years of experience in a Front Office Manager or similar leadership role within the hospitality industry

2. Strong interpersonal and communication skills, with the ability to effectively manage and motivate a team

3. Proven track record in providing exceptional customer service and resolving complex guest issues

4. Excellent problem-solving and decision-making abilities, with a keen eye for detail

5. Proficient in using hotel management software and technology to optimise front office operations

6. Thorough knowledge of hotel operations, guest services, and front office procedures

7. Adaptable and able to work in a fast-paced, dynamic environment

What we offer

At Vayudoot Holidays Thailand Co., Ltd., we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for career development and advancement. Our company culture is built on teamwork, innovation, and a passion for delivering exceptional customer service.

If you are an experienced Front Office Manager looking to join a dynamic and forward-thinking hospitality company, we encourage you to apply now. Please submit your CV and cover letter to showcase your relevant skills and experience.

SILQ Hotel & Residence

Job Description

Poonphol Co., Ltd.

Job Description

Navera Phuket – MGallery Collection is an exclusive, boutique 5-star sanctuary of 48 rooms located near the pristine shores of Surin Beach. Seamlessly weaving a narrative of maritime elegance and rich local heritage, our resort blends yacht-inspired design with classic Sino-Portuguese architecture. Featuring a dramatic tin-mine-inspired destination spa, Riviera House Mediterranean-International cuisine, and the intimate Junsai Sake & Yakitori Bar, Navera Phuket is a stage for pioneering heights in luxury hospitality.

Position Summary :

As the Head Butler, you are the driving force behind our bespoke guest experience and the ultimate ambassador of luxury and personalization at Navera Phuket.

You will lead, train, and inspire a high-performing Butler team to deliver flawless, intuitive, and deeply personalized service. From ensuring arrival suites are impeccably prepared to orchestrating tailored moments, you will anticipate guest preferences with creativity and discretion. This is a hands-on leadership role for a sophisticated professional who commands exceptional operational standards, resolves challenges with absolute composure, and fosters a culture where team members surpass their own expectations.

Key Responsibilities :

• Direct, mentor, and elevate the Butler team, fostering a culture of continuous learning and alignment with luxury brand standards.

• Maintain an uncompromising eye for detail, manage daily operations with sophisticated grace, and establish robust standard operating procedures (SOPs) during this crucial pre-opening phase.

• Act as the face of luxury; warmly welcome guests, anticipate unexpressed needs, and proactively craft memorable, tailor-made moments throughout their stay.

• Partner seamlessly with key departments—from Front Office and Housekeeping to Food and Beverage, Spa and Engineering—to ensure arrival suites are flawless and the in-room experience represents a private, elegant, and perfectly comfortable retreat.

• Handle complex guest requests and resolve operational challenges with natural professionalism, discretion, and a calm demeanor.

What We Are Looking For :

• Proven track record in managing, training, and developing a high-performing butler or guest experience team within a luxury 5-star environment (boutique, villa, or resort experience is highly advantageous).

• An exceptional commitment to personalization, an intuitive sense of hospitality, and the ability to seamlessly handle the demands of affluent travelers.

• A strong orchestrator who can coordinate across multiple departments to ensure fluid, seamless operations.

• Adaptable, innovative, and driven by a desire to establish new benchmarks for service quality

• An excellent command of written and spoken English is essential. Proficiency in additional languages such as Russian, Arabic, or Chinese will be highly regarded.

Bound and Beyond Public Company Limited

Bound and Beyond Public Company Limited or BEYOND is hospitality investment company, focusing on the upscale to ultra-luxury hotel segment. It has been listed on the Stock Exchange

Job Description

About KAIA

KAIA is a portfolio of luxury outdoor resorts set in beautiful natural landscapes, built around connection to people, place, and a deeper sense of purpose.

Each KAIA destination feels alive, shaped by its surroundings, and defined by local stories and culture. Designed for the modern traveler seeking freedom, authenticity, and exploration, every resort brings together nature, wellness, and human connection in a way that feels both alive and grounding.

KAIA Koh Phangan

Set along the northeastern coastline of Koh Phangan, KAIA’s flagship is a beachfront luxury tented resort where nature, wellness, and shared connection come together through movement, ritual, and dining.

Recognized by Condé Nast Traveler as one of the Most Exciting Hotel Openings of 2026, KAIA Koh Phangan is owned and operated by Bound and Beyond, the team behind Four Seasons Hotel Bangkok at Chao Phraya River and Capella Bangkok, ranked #2 and #3 among the World’s 50 Best Hotels in 2025.

Our People

We are building a team of people who value presence, care, and genuine human connection. At KAIA, hospitality is shaped by how people make others feel through collaboration, intention, and shared experiences rooted in nature, wellness, and community.

Whether behind the scenes or guest facing, every role contributes to creating an environment that feels thoughtful, welcoming, and connected to its surroundings.

We’re looking for people who are excited to help build something intentional, contribute ideas, and grow with us from the ground up.

About the Role

We are looking for an experienced Night Manager to oversee resort operations during evening and overnight shifts. Acting as the Manager-on-Duty, this role ensures guest needs are handled with care and professionalism while maintaining operational flow, safety, security, and service standards across the resort.

Key Responsibilities

Pre-Opening

• Support the setup of night operations procedures, shift handovers, emergency protocols, and operational checklists.

• Participate in pre-opening training, service simulations, and operational readiness exercises.

• Support implementation and testing of operational systems, reporting tools, and night audit processes.

• Reinforce KAIA’s service culture, communication standards, and guest experience expectations across shift-based teams.

Resort Operations

• Act as Manager-on-Duty during assigned shifts, overseeing smooth evening and overnight operations.

• Handle guest requests, complaints, incidents, and service recovery with professionalism and care.

• Coordinate closely with Front Office, Housekeeping, Security, Engineering, and other departments to ensure operational continuity.

• Oversee night operations, safety procedures, patrol coordination, and emergency response processes.

• Support Front Office and Accounting with night audit, cashiering controls, guest billing, and shift balancing procedures.

• Conduct regular operational walk-throughs to maintain cleanliness, presentation, safety, and guest readiness standards.

• Prepare shift handover reports and communicate operational updates clearly across departments.

Qualifications & Experience

• Bachelor’s degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field is preferred.

• Minimum 3–5 years of experience in hotel or resort operations, ideally within Front Office, Rooms Division, or Duty Management.

• Previous experience as Night Manager, Duty Manager, Assistant Front Office Manager, or similar role is preferred.

• Pre-opening experience is an advantage.

• Fully fluent in Thai

M Social Hotel Phuket

Job Description

Phatara 8 Co., Ltd.

Job Description

What You’ll Do
• Oversee daily restaurant operations to ensure smooth and efficient service
• Lead and inspire the front-of-house team to deliver exceptional guest experiences
• Maintain high standards of service, atmosphere, and presentation
• Manage staff scheduling, inventory, and operational planning
• Work closely with the kitchen and tea team to create a seamless dining experience
• Handle guest feedback and ensure customer satisfaction

What We’re Looking For
• Experience as a Restaurant Manager / Assistant Manager / Supervisor in hospitality or premium dining
• Strong leadership and team management skills
• Excellent communication and a strong service mind
• Good command of English
• Professional appearance with attention to detail
• Passion for hospitality, tea culture, or premium dining is a plus

Working Schedule
6 days/week (Tuesday – Sunday)
Day off: Monday (restaurant closed)

Compensation & Benefits
• Salary based on experience
• Monthly service charge
• Staff meals
• Uniform provided
• Social Security
• Tea training and professional development

Apply Now
Send your Resume to: hrm••••••@phatara8.com

For more information:
02-•••-•••• ext. •012, 5026, 3002

Come join a team that values the art of tea and heartfelt hospitality.

Grand Hyatt Erawan Bangkok

Job Description

Summary

Grand Hyatt Erawan Bangkok

Job Description

Summary

Hilton Hotel

Job Description

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Phatara 8 Co., Ltd.

Job Description

What You’ll Do
• Oversee daily restaurant operations to ensure smooth and efficient service
• Lead and inspire the front-of-house team to deliver exceptional guest experiences
• Maintain high standards of service, atmosphere, and presentation
• Manage staff scheduling, inventory, and operational planning
• Work closely with the kitchen and tea team to create a seamless dining experience
• Handle guest feedback and ensure customer satisfaction

What We’re Looking For
• Experience as a Restaurant Manager / Assistant Manager / Supervisor in hospitality or premium dining
• Strong leadership and team management skills
• Excellent communication and a strong service mind
• Good command of English
• Professional appearance with attention to detail
• Passion for hospitality, tea culture, or premium dining is a plus

Working Schedule
6 days/week (Tuesday – Sunday)
Day off: Monday (restaurant closed)

Compensation & Benefits
• Salary based on experience
• Monthly service charge
• Staff meals
• Uniform provided
• Social Security
• Tea training and professional development

Apply Now
Send your Resume to: hrmanager@phatara8.com

For more information:
02-252-1353 ext. 5012, 5026, 3002

Come join a team that values the art of tea and heartfelt hospitality.

ASIAN TECHNOLOGY SOLUTIONS COMPANY LIMITED

Job Description

Responsible for Three Buildings (Almost 1,000 Rooms)

Responsibilities:

• Maintain a high customer service focus by approaching your job with the customers always in mind.

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

• Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

• Actively seek verbal feedback from customers and team members at every opportunity.

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Maintain a presence in the lobby setting the example for team members for guest service.

• Have detailed knowledge of hotel departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities.

• Monitor standards through regular standards review checks.

• Implement and follow through with improvements identified.

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.).

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

Qualifications:

• Have direct experience working in 4 – 5 stars hotel

• Immediately onboard is preferred

• Able to work 6 days per week

• Proactive and mature

• Be able to manage team

Benefits:

• 15 traditional holidays or public holidays (the hotel takes other days to replace public holidays later)

• Social security

• Group insurance

• Vacation leaves 6 days a year

Minor International PCL.

Job Description

Minor International PCL.

Job Description

Minor International PCL.

Job Description

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

Requirements (Summary)

• Bachelor’s degree in Hospitality or related field

• Minimum 8 years of Front Office experience in supervisory role

• Strong leadership, problem-solving, and communication skills

• Good command of English and proficiency in MS Office

• Detail-oriented, service-minded, and able to work under pressure

Key Responsibilities (Summary)

• Oversee Front Office and Fitness operations to ensure smooth and efficient service

• Manage guest relations, handle feedback, and resolve complaints professionally

• Lead, train, and supervise team members to maintain service standards

• Monitor departmental budget, reports, and guest credit controls

• Organize guest activities and engagement initiatives

• Perform administrative duties and act as Manager on Duty (MOD) when required

VISIT NATURAL DETOX RESORT

Job Description

🏝️Thinking of living your dream on a tropical island? JOIN US! #KohSamui #JobKohSamui 

Be the change you want to see in the world!

Do you want to make a positive change in people's lives, while living on a tropical island and getting paid for it?

Then look no further, we are looking for staff

of the Visit Natural Detox Resort and the Wild Tribe Superfood Cafe.

The perfect candidate (M/V) has :

• Interest in health & fitness

• Experience in front office management and restaurant service

• Interest in vegan / vegetarian lifestyle

• Team leader and great attitude

• Always positive, smiling and welcoming - even when you didn't sleep properly

• Good command of English

• Able to work under pressure

• Leadership skills

• Able to build a good team

• Interested in Boutique products and sales

If you think you are the perfect candidate for us please send resume to Yasumin@visitnaturaldetoxresort.com

Benefits:

• Private staff accommodation including water and electricity bills

• Social Security

• Monthly tips between 1,000-4,000 THB

• Salary starting at 25,000 THB / month, depending on experience

• Daily meal allowance 50 thb per day

• Yearly bonus

• 4 working days and 3 days off per week and plus 16 days Public holidays 

•  Free Yoga, May Thai, Fitness and all activities on days off

• Transportation cost to Samui

• Uniforms

• 40% off for F&B in Wild Tribe Cafe

Responsible for managing the Employer’s leadership team, in order to deliver an excellent Guest experience. The Front Office Manager is required to successfully manage the balance between the team and guest satisfaction.

Front Office Manager roles and responsibilities:

• Oversee the operations functions of the Employer, as per the Organizational chart.

• Hold regular briefings and meetings with Front Office, Housekeeping and Food & Beverage departments.

• Ensure full compliance with operating controls and service standards.

• Lead key property issues including customer service, and excellent Guest experience.

• Handling complaints, and overseeing the service recovery procedures.

• Ensure all decisions are made in the best interest of the Employer and management.

• Developing improvement actions, carrying out cost savings.

• Closely monitor business reports on a daily basis and take decisions accordingly.

• Prepare monthly financial documents for the accounting department.

• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.

• Overseeing and managing all departments and working closely with The Retreat Managers & Directors on a daily basis.

• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.

• Provide effective leadership to all team members.

• Reservation management. Record the reservation from OTAs to our booking system.

• Responsible for safeguarding the quality of operations both (internal & external audits).

• Responsible for Front Office & Restaurant daily revenue and expenses reports.

• Responsible for housekeeping room cleaning daily reports.

• Responsible for following up some maintenance work with the Engineering department.

• Responsible for following up housekeeping work.

• Responsible for training the trainees.

• Responsible for rechecking the booking system.

• Keep front desk clean, tidy and supplied with all the necessary supplies

• Great communication with and welcome guests

• Keep the office in order

• Answer all the customers' questions and address their complaints

• Answer all incoming calls and redirect them or keep messages

• Receive letters, packages and send them to appropriate destination

• Monitor office supplies 

• Place supply orders when necessary

• Monitor and update records and files

• Ensures that all team members are trained on technical and service aspects of their position.

• Ensure that all team members clearly understand their job roles, responsibilities, and performance expectations.

• Gives constructive feedback to team members to assist them in their overall job performance.

• Maintain working relationships and communicate with all departments.

• Maintain master keys control.

• Verifies that accurate room status information is maintained and properly communicated.

• Resolve guest problems quickly, efficiently, and courteously.

• Update group information. Maintains, monitors, and prepares group requirements.

• Relay information to appropriate personnel.

• Check-in and check-out the guests and collect the full payment.

• Take care of the money in the safety box to be correct before handing it to the accounting department daily.

• Always support the restaurant when busy without anyone asking for it.

• Enforce all cash-handling, check-cashing, and credit policies.

• Wear the proper uniform at all times.

• Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.

• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.

• Monitor all V.I.P 's special guests and requests.

• Review Front office log books and Guest feedback forms on a daily basis.

• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, reports and tracking logs.

• Manage guest bookings and reservations.

• Manage Social Media accounts when available.

• Greet customers, presenting menus, take orders, suggest and recommend meal promotions appropriately

• Prepare drinks, serves food/beverages to customers

• Prepare the bill that itemizes total meal costs and sales taxes

• Perform cashiering duties when needed

• Attend and respond to the customers requests promptly and professionally

• Complete the routine of restaurant-opening and closing, duties during shift handover, and closing at night when needed

• May be required to prepare simple food/drinks when needed

• Support the RM and the owners as requested.

Nivata Tapestry Collection By Hilton

Job Description

Job Description

Accor Asia Corporate Offices

Job Description

ASIAN TECHNOLOGY SOLUTIONS COMPANY LIMITED

Job Description

Responsible for Two Hotel (100 rooms and 100 rooms)

Responsibilities:

• Maintain a high customer service focus by approaching your job with the customers always in mind.

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

• Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

• Actively seek verbal feedback from customers and team members at every opportunity.

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Be available to assist on duty in the hotels during any busy days or special events.

• Maintain a presence in the lobby setting the example for team members for guest service.

• Have detailed knowledge of hotel departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities.

• Monitor standards through regular standards review checks.

• Implement and follow through with improvements identified.

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.).

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

Qualifications:

• Have direct experience working in 4 – 5 stars hotel

• Immediately onboard is preferred

• Able to work 6 days per week

• Proactive and mature

• Be able to manage team

Benefits:

• 15 traditional holidays or public holidays (the hotel takes other days to replace public holidays later)

• Social security

• Group insurance

• Vacation leaves 6 days a year

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

L & H Hotel Management Co., Ltd.

Job Description

Central Group (Central Pattana Public Company Limited)

Central Pattana Public Company Limited (CPN)

Job Description

Central Pattana Khon Kaen Co.,Ltd.

Job Description

VANA NAVA CO., LTD.

Vana Nava Hua Hin, Asia’s First Water Jungle is located in Thailand’s most beloved

Job Description

Job Description:

• Improve customer service experience, create engaged customers and facilitate organic growth

• Adhere to and manage the approved budget

• Analyze statistics and compile accurate reports

• Control resources and utilize assets to achieve qualitative and quantitative targets

• Develop service procedures, policies and standards

• Keep accurate records and document customer service actions and discussions

• Keep ahead of industry’s developments and apply best practices to areas of improvement

• Maintain an orderly workflow according to priorities

• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

• Set a clear mission and deploy strategies focused towards that mission

• Take ownership of customers issues and follow problems through to resolution

Qualifications:

Bachelor's degree in Business Administration or related fields

• Minimum 3 years of working experience in  an Operations role or Customer service**

• Good command in English (Speaking, Reading, and Writing skills)**

• Excellent team management and communication skills

• Able to work under pressure and handle many tasks at once 

• level of leadership skill and interpersonal skills to work effectively with others

• Strong analytical and problem-solving skills

• A native Russian speaker is required.

• Proven experience in guest services or hospitality management.

• Strong leadership and communication skills.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in English and Russian (both written and spoken)

We offer attractive salary commensurate with experience and ability, career development opportunities and generous fringe benefits to the successful candidates.  Please submit your English resume identifying your qualifications, work experience, current salary and expected salary with a recent photograph and more importantly the reason why you wish to join our group to jobs@andamandaphuket.com

Hilton Hotel

Job Description

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

What will I be doing?

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Occupy the hotel lobby and other public areas, particularly at busy times
• Engage Guests in conversation and provide general assistance
• Manage, record, and resolve promptly all Guest complaints
• Meet and greet VIP Guests and major corporate clients upon arrival
• Coordinate the services and special facilities provided to long-stay Guests
• Understand all credit procedures and ensure they are applied
• Stay current with all hotel products, services, policies and emergency procedures
• Monitor Guest satisfaction reports and implement actions to improve results
• Handle, record and follow through with management issues or emergencies that arise
• Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

What are we looking for?

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail sector
• Good knowledge of Health and Safety and security procedures
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous role as a senior supervisor or Duty Manager in a similar quality hotel
• A degree or diploma in Hotel Management or equivalent
• In-depth knowledge of the hotel, leisure or service sector

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Virgin Active (Thailand) Limited

Job Description

What’s the overall purpose of the job?

• Provide support to manage day-to-day operations of overall club in conjunction with Club General Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.

• Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.

• Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.

Qualification

• Minimum 2 years' experience in comparable position

• Experience in delivering impeccable customer service and responding to feedback and complaints

• Relevant tertiary qualifications or equivalent experience

• Excellent communication (in- person)

• Exceptional customer service

• Superior knowledge of local and national OH&Sregulations

• Number savvy and proficient with calculations

• Understanding of health and fitness industry is desirable

• MS Office (Word, Excel, Outlook) – intermediate

• Customer Relationship Management (CRM) database – intermediate

• Fluent written and spoken Thai and English language

Destination Hospitality Management

Job Description

Position Overview

The Night Duty Manager is the senior leader on property during overnight hours, responsible for ensuring guest safety, service excellence, and smooth hotel operations. This role oversees night teams, handles guest concerns, manages emergencies, and ensures accurate end-of-day processes while maintaining brand standards.

Key Responsibilities

Guest Experience

• Act as the primary contact for all guests during the night shift.

• Resolve guest complaints, special requests, and service recovery situations promptly.

• Ensure VIP arrivals, late check-ins, and early departures are handled smoothly.

• Conduct regular lobby and facility walks to maintain presentation and service levels.

Operations

• Oversee Front Office, Security, and Night Audit functions.

• Ensure accurate night audit, reporting, and system balancing.

• Monitor room status, availability, and rate integrity.

• Prepare operational handover notes for the morning leadership team.

Leadership

• Supervise, guide, and support overnight team members.

• Drive engagement, productivity, and accountability.

• Coach staff on service standards and emergency procedures.

Safety & Compliance

• Act as the hotel’s representative in emergencies.

• Ensure adherence to safety, fire, and security procedures.

• Liaise with authorities when required.

• Conduct incident investigations and complete reports.

Financial & Administrative

• Validate cash handling and credit procedures.

• Review daily revenues and discrepancies.

• Support cost control by monitoring overnight staffing and utilities.

Qualifications & Experience

• Proven experience in Front Office or hotel operations, preferably in a supervisory role.

• Strong problem-solving and decision-making skills.

• Ability to work independently and manage emergencies calmly.

• Knowledge of PMS systems and night audit processes.

• Excellent communication skills in English (additional languages are a plus).

• Flexibility to work overnight, weekends, and holidays.

What We Offer

• Competitive salary and service charge.

• Career growth opportunities within an international hospitality group.

• Training and development programs.

• Staff benefits and hotel discounts.

SIAM MARTIAL ARTS TRAINING CENTER CO., LTD.

Job Description

Duty and responsibility:

• Responsible for monitoring all executive floor executives to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.

• Responsible for handling Financial Performance (Up selling, Room Revenue, Operation Auditing).

• Responsible for managing and motivates the Front Office team in order to provide a high standard of service for customers.

• Supporting, training, and supervising front office staff.

• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.

• Handling customer complaints and special requests.

• Scheduling staff shifts and managing other HR-related tasks.

• Maintaining an orderly appearance throughout the reception area.

• Monitoring stock and ordering office supplies, including stationery and information leaflets.

• Preparing monthly management reports on customer feedback, bookings, and cancellations.

• Preparing yearly operating budgets, capital expenditure and manpower budgets.

• Identify process improvement to achieve financial and service goals.

• Responsible for developing and implementing strategies for bell desk, front office and parking.

• Responsible for scheduling front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.

• Play a part as needed in the interviewing and hiring of employee team members with appropriate skills.

• Managing the departmental budget.

• Updating files and records.

• Enforcing all cash-handling, checking, and credit procedures.

• In the gym the front desk reception role involves crafting the guest experience check-in, reservation training class.

• Ensure guest departures are smooth they communicate with guest and customers at the highest level of hospitality and integrity and accommodate guest special request, promotion whenever possible.

STOLEN STUDIOS CO., LTD.

Job Description

Stolen Sala Rooftop Café and Restaurant Is Hiring: Restaurant Manager

📍 Stolen Stores Canvas, Ploenchit, Bangkok

(Rooftop Café — a hidden haven above the city)

⸻

Who is Stolen Stores?

Progressive, collaborative, and always brewing the unexpected—Stolen Stores is where fashion, art, and craftsmanship meet innovation with a knowing smile.

Home to Stolen Studios and ONARIN, we curate collectives that help people connect with their undiscovered originality.

Our latest creation? A green rooftop café where light, space, and soulful plates come together—quietly stealing your morning. Community Crafted.

⸻

Why Here, Not There?

You could run the floor anywhere. But here, we don’t just turn tables—we set the tone.

This is a place where guests feel at home, brunch feels unhurried, and service feels personal.

No scripts. No forced smiles. Just real connection, done beautifully.

⸻

The Mission: The Stolen Café Floor

As Front of House Service Lead | Restaurant Manager, you’ll shape the entire guest experience from the moment the elevator doors open.

This is where hospitality meets rhythm—graceful, calm, and quietly memorable.

Hospitality comes first—every guest should feel cared for and at ease.

And while we believe service sets the tone, delicious food is non-negotiable.

You’ll work hand-in-hand with the kitchen to make sure every plate leaves the pass as perfect as it should be.

⸻

Your Role

• Lead daily FOH operations and set the tone for service each shift

• Take ownership of P&L performance, cost control, and daily sales targets

• Mentor, train, and inspire waiters, waitresses, and hosts to deliver exceptional hospitality

• Balance the flow of the room—pacing, table turns, and guest comfort—without ever feeling rushed

• Partner with the Head Chef to align service timing with kitchen output

• Support seasonal menu planning and collaborate on food–drink pairings

• Keep the café composed, organized, and always guest-ready

• Troubleshoot issues with calm discretion—guests should only see ease

• Build a team culture where service feels effortless but never careless

⸻

What We’re Not Looking For

• “Yes, chef” without curiosity

• Rushed or mechanical service

• Overly formal fine-dining stiffness

• Clock-watchers

• Leadership that leads by fear

Here, leadership is presence, not pressure.

⸻

Do You Need Experience?

Yes—experience in a modern café, bistro, or casual fine dining environment is required, with at least 1–2 years in a supervisory or management role.

Experience managing budgets or P&L is a strong advantage.

A hospitality background (restaurant, café, hotel) is ideal, and a culinary background is a plus—especially if you enjoy collaborating with the kitchen and championing food standards.

This is the perfect next step if you’re a senior waiter, head waiter, or host ready to step up and lead both the floor and the business side.

Thai language required. English a strong advantage. Emotional intelligence essential.

⸻

Is This a Real Job?

Yes—and a chance to build something from the ground up.

⸻

P.S. It’s just before service. The room is set.

What final touch do you add to make the first guest feel seen? 🌿🥂

Royal Cliff Beach Hotel Co., Ltd.

URGENTLY REQUIRED !!!

Job Description

About the role

As the Night Manager at the Royal Cliff Beach Hotel, you will play a crucial role in ensuring the smooth and seamless operation of the prestigious Royal Wing Suites and Spa. This full-time position is based in Banglamung, Chonburi, offering you the opportunity to work in one of Thailand's premier luxury hotel destinations.

What you'll be doing

1. Overseeing all hotel operations during the night shift, including the front desk, concierge, and guest services

2. Ensuring the highest standards of customer service and guest satisfaction

3. Coordinating with the housekeeping and maintenance teams to address any guest requests or concerns

4. Monitoring the security and safety of the hotel premises and guests

5. Handling any emergency situations that may arise during the night shift

6. Reporting to the hotel management on the night shift's activities and any issues that need to be addressed

What we're looking for

1. Minimum 3 years of experience in a similar night management role in the hotel or hospitality industry

2. Strong leadership, problem-solving, and decision-making skills

3. Excellent customer service orientation and the ability to handle guest inquiries and complaints with professionalism

4. Proficiency in English, both written and verbal, and preferably an additional language

5. Familiarity with hotel operations, including front desk, concierge, and housekeeping procedures

6. Ability to work flexible hours, including night shifts, weekends, and holidays

What we offer

At Royal Cliff Beach Hotel, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, you will enjoy a range of benefits, including health insurance, paid time off, and opportunities for professional development and career advancement. We also offer on-site amenities and recreational facilities to support your work-life balance.

About us

The Royal Cliff Beach Hotel is a leading luxury resort in Thailand, renowned for its exceptional service, world-class facilities, and breathtaking beachfront location. As part of the Royal Cliff Hotels Group, we are dedicated to creating unforgettable experiences for our guests and fostering a culture of excellence among our team members.

Apply now to become the Night Manager at the Royal Cliff Beach Hotel's Royal Wing Suites and Spa.

Ascott International Management (Thailand) Co., Ltd.

URGENTLY REQUIRED !!!

Job Description