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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided. 

What will I be doing? 

As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: 

• Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. 

• Communicate effectively both verbally and in writing to provide clear directions to staff.  

• Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.  

• Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. 

• Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. 

• Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. 

• Listen to and understand requests, issues and situations from both guests and team members.  

• Regular attendance in conformance with the standards established by Hilton from time to time. 

• Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. 

• Support and motivate front desk team members by leading by example and employing competent and consistent management practices. 

• Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.  

• Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate.  

• Follows-up with all guests to ensure satisfaction with problem resolutions. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Liaise with Sales, Reservations and the Business Development teams to handle corporate guests. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Allocate room in accordance to the guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Ensure that guests’ profiles and information is input into the Police Report system in a timely and accurate way. 

• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. 

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager’s checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meetings and functions information, billing instructions, financial records and reservation backups to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. 

• Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are safe and secure at all times. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. 

• Handle guest relocations as required.  

• Familiar with and master the Front Desk system. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Front Desk Supervisor serving Canopy Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand the English language to communicate effectively with guests and employees. 

• Able to access and accurately input information using a moderately complex computer system, including Hilton property management systems. 

• Good interpersonal skills to provide overall guest satisfaction. 

• Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyse accurate information and resolve conflicts. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• 2 to 3 years of related working experience preferred. 

At Canopy Bangkok Sukhumvit, people make the place.

We’re not just a hotel team, we’re local enthusiasts, cultural connectors, and in-the-know hosts. Every role is about bringing the neighborhood to life, through conversations, recommendations, and experiences that feel personal and real.

If you’re curious, creative, and tuned into what’s happening around you, this is a place to grow, connect, and shape something meaningful.

Anya Hotel

Job Description

Job Description

Key Responsibilities

• Supervise daily front desk operations and support Guest Service Agents

• Ensure smooth check-in and check-out procedures

• Handle guest requests, complaints, and special situations professionally

• Monitor daily reports, reservations, and room status

• Coordinate with housekeeping and other departments

• Train and guide front desk staff to maintain service standards

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management or related field

• At least 1–3 years of experience in Front Office operations

• Previous supervisory experience is preferred

• Good command of English communication

• Strong leadership and problem-solving skills

• Able to work in shifts

What We Offer

• Weekly day off

• Public holidays

• Social Security

• Performance-based bonus

• Staff uniform

Wisanee Company LTD

Job Description

ABOUT US

Welcome to Amy Village, the Resort operated by the company Wisanee Co. Ltd. (check Amy Village Google profile)! A cute little resort/residence located in the heart of Lamai - Koh Samui. Amy Village sets between a resort experience for guests, offering amenities and services similar to those of resorts, and a residence where guest are already semi independent. Most of our guests belong to the community of "digital nomads", working remotely and online. With a total of 17 apartments, and an average stay of 1 month, it is very easy to get to know them, understand their preferences, and be there for them when they actually need it, offering the right services at the right time.

KEY RESPONSIBILITIES

• Welcoming guests physically

• Record, process and complete all check ins and check outs during shifts, following procedure

• Record, process and complete guest extra service requests (cleaning services, laundry, transportation, tours)

• Handle, record and process cash payments

• Handle/report communication between guests and housekeeping team, between guests and maintenance, between guests and upper management

• Handle guest complaints Level 1
  

PROFILE

• Welcoming and smiling

• Vibrant and bright energy

• Organized and disciplined

• Good balance between friendliness and professionalism

• Natural standards of carrying on good work

• No experience in hotel front desk is ok

SKILLS & QUALIFICATIONS

• Excellent verbal and written communication in English, and in general. This means:

  • Being able to be perfectly understood by guest, without guests having to ask to "repeat"

  • Being able to have a quick chit-chat moment with guest, outside of attending to their requests

  • Finding what to ask to guests, and at the right time to cater to their needs

• Good commend of using a computer OR fast learner of using softwares and other necessary tools for the job

WHAT YOU WILL LEARN

• English communication: the efficient one (spoken to the management), and the formal one (spoken with customers)

• How to treat, filter and deliver information in a timely manner, both to customers and management

• How to get organized, manage your own time and work with a system

• The right balance between friendliness and professionalism

• How to know about customers better than anyone else!

REQUIREMENTS

Position only open to candidate with full working rights in Thailand

BENEFITS & COMPENSATION

• Competitive salary with possibility to increase quickly over the next months following the first day

• Social security paid

• 1 Sick leave per month

• 1 Paid leave per month

• Dinner invitation with staff to celebrate promotions or reward good work

• 8:00 - 5:00 pm | No night shift

• *Note: we do not collect service charge from the guest

YUMMI UMAMI LTD.

Job Description

WHY YUMMI UMAMI?

We’re a boutique hospitality company with popular brands such as Yellow Lane (restaurant), Dip (garden onsen, sauna, and ice bath), and People of Ari (theatre/events group). We’re international, friendly, and passionate, with a flat hierarchy where everyone has a voice.

?

Front of House

:

• : Service Mind

• :

• :

• : / walk-in

• :

• :

• :

• : (Back of House)

Are you a highly energetic individual with excellent interpersonal skills who can deliver exceptional service with a natural smile?

We are looking for dedicated and service-minded Front of House staff to join our team and ensure every guest receives warm and professional hospitality.

Knowledge and competence qualifications :

• Service Skills: Possess a strong Service Mind and understand customer needs.

• Communication: Excellent communication skills , possess a credible and friendly personality, and be proficient in English communication, as the majority of customers are foreigners.

• Attention to Detail: Be able to manage orders and financial transactions accurately and precisely.

• Previous experience in Western restaurant service will be given special consideration.

• Positive energy, emotional maturity, and a genuine passion for hospitality

Duties and Responsibilities

• Greeting and Management: Warmly welcome customers, manage reservations/walk-ins, and guide customers to their tables or appropriate areas.

• Menu Presentation: Explain details of the food and beverage menu, provide accurate information, and take orders precisely.

• Service: Serve food and beverages following proper procedures and adhering to our service standards.
  Regularly check the cleanliness and organization of the service area, tables, and equipment.

• Handling Inquiries and Issues: Professionally manage customer questions, suggestions, or complaints and find appropriate resolutions.

• Coordination: Effectively communicate and coordinate with the Kitchen team (Back of House) to ensure smooth food delivery.

EXTRAS
To apply, please email hr@yummiumami.com with a brief introduction and a copy of your CV/resume.

PERSOL Thailand

Job Description

Responsibility:

• Welcome and assist both Thai and international customers professionally

• Provide information about clinic services, promotions, and treatment details

• Handle incoming calls, respond to inquiries, and coordinate appointments via phone, Line, and social media

• Manage doctors’ and clients’ appointment schedules in an organized manner

• Prepare documents, process payments, and summarize daily sales reports

• Coordinate with doctors and treatment staff to ensure smooth service delivery

• Maintain the reception area and uphold the clinic’s professional image

• Handle ad hoc issues and manage customer complaints appropriately

Qualification:

• Bachelor’s degree

• At least 3 years of receptionist experience in an aesthetic clinic

• Excellent English communication skills (speaking, reading, and writing)

• Strong problem-solving skills and ability to work well under pressure

• Good personality with strong service mind

• Proactive, responsible, and a good team player

• Proficient in social media (e.g., Line, Facebook, Instagram)

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Elephanthills Co., Ltd.

Job Description

Roles and Responsibilities

• Manage and coordinate all aspects of the inspection tours, ensuring itineraries are executed perfectly and client needs are anticipated and met.

• Be physically present at the camps during agent/client activity to guarantee service delivery meets the highest standards.

• Conduct personalized welcome and departure procedures for VIP guests and agents.

• Inform clients comprehensively about camp services, activities, safety procedures, and the company's conservation and sustainability initiatives.

• Serve as the critical communication link between the Chiang Mai Head Office, the Camps’ operational teams, and the international agents/guests.

• Coordinate efficiently with all departments (e.g., Reservations, Operation, Production team and Tour Guide) to fulfill special guest requests and resolve issues in real-time.

• Masterfully handle and resolve all guest inquiries, concerns, or unforeseen issues proactively and reactively with professionalism and diplomacy to ensure swift service recovery.

• Collect, analyze, and report on client and agent feedback to senior management, suggesting concrete strategies for continuous service improvement and maintaining brand reputation.
  

Qualifications

• Bachelor's Degree (or higher) in Hospitality Management, Tourism, Business Administration, Communications or a related field.

• Proven professional experience in a Guest Relations, Front Office or highly mobile client-facing role within the luxury hospitality or international tourism sector is highly advantageous.

• Fluency in English (written and spoken)

• Must possess a valid driving license and the ability to drive a car

• Open to all nationalities

• Work permit available only

Operational Requirement: The role demands mandatory and frequent travel to both of the company's camp to oversee guest operations:

• Elephant Hills in Phanom District, Surat Thani Province (Southern Thailand).

• The Bush Camp in Hot District, Chiang Mai Province (Northern Thailand).

Email : hrmanager@elephanthills.com

Marriott International

Job Description

Preferred Education and Experience

• High school completion or equivalent
• Related work experience

Required Qualifications

• Good personality
• Service minded
• Strong communication skills
• Positive interpersonal skills.

.

JOB SPECIFIC TASKS

• Taking lead for off property activities, onsite activities and city experience activities.
• Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
• Achieve Club Residence goal of overall guest satisfaction and activities department.
• Develop, design, manage, monitor, and promote activities.
• Oversee operations of recreation activities, this includes all administration duties.
• Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

• Handling guest complaints in person and anticipate guest needs.
• Organize and promote special event activities.
• Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
• Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
• To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
• To develop a close and harmonious working relationship with all Club Residence’s departments.
• Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
• Anticipating Member needs and handle all requests in a professional manner.
• Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
• Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
• Build up and maintaining a good relationship with other co-owners of the building.
• Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
• Well understand of Club Residence policies and procedures including with House Rules.
• Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
• Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
• Complete special projects and /or other activities assigned by Front Office Manager.
• The personal mobile phone is allowed for work only.
• Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
  • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
    Making a courtesy call
    Preparing a welcome pack set up
  • Preparing a refreshment beverage and cold towels
  • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
  • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
  • Complete all Check-ins and check outs in an efficient with a timely manner.
  • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
  • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Protein House Thailand

Job Description

: (Front of House)

:

• :

• : POS /

• : (Coffee, Smoothies, Healthy Drinks)

• :

• :

• :

• :

Job Description: Front of House (FOH)

Responsibilities:

• Guest Service & Reception: Greet and seat guests. Provide menu recommendations on healthy food and promotions with a polite and friendly smile.

• Order Taking & Serving: Take orders via the POS system, ensure accuracy, and deliver food and beverages to customers promptly.

• Beverage Bar Operations: Prepare drinks (Coffee, Smoothies, Healthy Drinks) according to established recipes and maintain cleanliness in the bar area.

• Cashiering: Handle billing, process various payment methods, and perform shift-end sales summaries.

• Cleanliness & Maintenance: Maintain the cleanliness of the dining area, tables, and equipment to ensure they are always ready for service.

• Other Duties: Support the kitchen team and professionally handle basic guest complaints.

• Communication: Good communicate in both Thai and English.

Heeton Concept Hotel Pattaya

Job Description

Hilton Hotel

Job Description

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A relevant supervisory/management certificate/diploma or degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Executive Lounge Thailand

Job Description

Overview

1. Provide check-in and check-out services to Russian customers in a polite and professional manner.

2. Welcome, introduce, and provide information about services to Russian customers.

3. Communicate and coordinate with Russian customers to ensure customer satisfaction and a positive service experience.

4. Serve food and beverages to Russian customers in accordance with company standards.

Qualifications

• Good physical health; no color blindness and no involvement with illegal drugs

• Good command of English and Russian for communication

• Willing to work in shifts

• Pleasant personality, polite, well-groomed, and service-minded

• Professional and courteous customer service skills

• Basic computer skills

• Submit your application via our website: https://info.coralthailand.com/work-with-us/

• Send your resume to: hrm@coralthailand.com or hr@coralthailand.com

• For inquiries, please call: 095-664-5191

Wisanee Company LTD

Job Description

ABOUT US

Welcome to Amy Village! A cute little resort/residence located in the heart of Lamai - Koh Samui. Amy Village sets between a resort experience for guests, offering amenities and services similar to those of resorts, and a residence where guest are already semi independent. Most of our guests belong to the community of "digital nomads", working remotely and online. With a total of 17 apartments, and an average stay of 1 month, it is very easy to get to know them, understand their preferences, and be there for them when they actually need it, offering the right services at the right time.

KEY RESPONSIBILITIES

• Welcoming guests physically

• Record, process and complete all check ins and check outs during shifts, following procedure

• Record, process and complete guest extra service requests (cleaning services, laundry, transportation, tours)

• Handle, record and process cash payments

• Handle/report communication between guests and housekeeping team, between guests and maintenance, between guests and upper management

• Handle guest complaints Level 1

• Classify and organize receipts brought to the counter from outside services

PROFILE

• Welcoming and smiling

• Vibrant and bright energy

• Organized and disciplined

• Good balance between friendliness and professionalism

• Natural standards of carrying on good work

• No experience in hotel front desk is ok

SKILLS & QUALIFICATIONS

• Excellent verbal and written communication in English, and in general. This means:

  • Being able to be perfectly understood by guest, without guests having to ask to "repeat"

  • Being able to have a quick chit-chat moment with guest, outside of attending to their requests

  • Finding what to ask to guests, and at the right time to cater to their needs

• Good commend of using a computer OR fast learner of using softwares and other necessary tools for the job

WHAT YOU WILL LEARN

• English communication: the efficient one (spoken to the management), and the formal one (spoken with customers)

• How to treat, filter and deliver information in a timely manner, both to customers and management

• How to get organized, manage your own time and work with a system

• The right balance between friendliness and professionalism

• How to know about customers better than anyone else!

REQUIREMENTS

Position only open to candidate with full working rights in Thailand

BENEFITS & COMPENSATION

• Competitive salary with possibility to increase quickly over the next months following the first day

• Social security paid

• 1 Sick leave per month

• 1 Paid leave per month

• Dinner invitation with staff to celebrate promotions or reward good work

BHIRAJ BURI GROUP

["We strive to be more than a property developer \u2013 aside from transforming buildings and spaces in the heart of Bangkok, BHIRAJ BURI GROUP offers a full range of services that responds to your needs.","We \u201ccreate\u201d dynamic designs","We \u201cmanage\u201d with an inherent understanding of our client\u2019s identity","We \u201cdevelop\u201d innovation that responds to a sustainable future","We bring our expertise in property management by delivering solutions to all stages of any project. This includes land procurement, design, planning and construction, delivering an authentic and superior experience that is reflective of our client\u2019s needs."]

Job Description

Job Responsibility :

• Strategic planning  and compliance programs

• Providing service for internal and external customers

• Telephone service

• Welcome and assist to VIP/VVIP Guest

• Business Center Service

• Handling guests complaint

• Case management found the cases of missing and disappeared (Lost & Found)

• Coordination and service locations

Job Specification :

• Bachelor’s degree in any field.

• Bachelor Degree or higher in any field.

• At least 3 years’ experience in service.

• Good analytical, problem solving.

• Ability to work well under pressure with service minded and strong interpersonal skills

• Good computer skills especially in MS Office.

• Good command in English Language.

Samaraya Wellness Resort

Job Description

Aloha Resort

Job Description

About the role

As the Front Office Supervisor at Aloha Resort, you will play a pivotal role in ensuring the smooth and efficient operation of the front desk and guest services. In this full-time position, you will be responsible for overseeing the day-to-day activities of the front office team, providing exceptional customer service, and contributing to the overall success of the resort on the beautiful island of Ko Samui, Surat Thani.

What you'll be doing

• Supervising and coordinating the front office team, including scheduling, training, and performance management

• Handling guest inquiries, reservations, check-ins, and check-outs in a professional and courteous manner

• Resolving guest concerns and complaints effectively and promptly

• Maintaining accurate records and reports for front office operations

• Implementing and monitoring front office policies and procedures to ensure high standards of service

• Collaborating with other departments to ensure seamless guest experiences

• Identifying opportunities for process improvements and contributing to the overall growth of the resort

What we're looking for

• Minimum 2-3 years of experience in a front office or guest services supervisory role within the hospitality industry

• Strong customer service orientation with the ability to handle a wide range of guest inquiries and requests

• Excellent communication, interpersonal, and problem-solving skills

• Proficiency in using front office software and hotel management systems

• Proactive and adaptable, with the ability to work effectively in a fast-paced environment

• Fluency in English, with proficiency in Thai or other languages an advantage

• Relevant qualifications or experience in hospitality management or a related field

What we offer

• Service Charge

• Uniform

• OC

• 3

Coral Cliff Beach Resort

Job Description

About the role

We are seeking a friendly and professional Reception team member to join our dynamic hospitality team at the Coral Cliff Beach Resort in Koh Samui, Surat Thani. In this full-time role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth running of our resort operations.

What you'll be doing

1. Greeting and welcoming guests in a warm and courteous manner upon arrival

2. Efficiently handling guest check-ins and check-outs, as well as managing room reservations

3. Responding promptly to guest inquiries and requests, and providing information about the resort's facilities and local attractions

4. Maintaining accurate records and documentation related to guest stays

5. Assisting with the coordination of transportation and other guest services

6. Ensuring the reception area is well-organised and presentable at all times

7. Collaborating with other departments to deliver a seamless guest experience

What we're looking for

1. Previous experience in a customer service or hospitality role, preferably within a hotel or resort setting

2. Excellent communication and interpersonal skills, with the ability to converse fluently in English

3. Strong organisational and multitasking abilities to handle various tasks simultaneously

4. Proficient in using computer software and hotel management systems

5. A friendly, professional and customer-focused attitude

6. Flexibility to work in a fast-paced environment and during peak periods

What we offer

At Coral Cliff Beach Resort, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness packages

2. Opportunities for career development and training

3. Discounted rates on resort accommodations and dining

4. A vibrant and inclusive company culture

About us

Coral Cliff Beach Resort is a renowned beachfront resort located on the idyllic island of Koh Samui. With our stunning natural surroundings, luxurious amenities, and exceptional service, we strive to create unforgettable experiences for our guests. Join our team and be a part of our continued success in the hospitality industry.

Apply now to become our next Reception team member!

Elephanthills Co., Ltd.

Job Description

Roles and Responsibilities

• Manage and coordinate all aspects of the inspection tours, ensuring itineraries are executed perfectly and client needs are anticipated and met.

• Be physically present at the camps during agent/client activity to guarantee service delivery meets the highest standards.

• Conduct personalized welcome and departure procedures for VIP guests and agents.

• Inform clients comprehensively about camp services, activities, safety procedures, and the company's conservation and sustainability initiatives.

• Serve as the critical communication link between the Chiang Mai Head Office, the Camps’ operational teams, and the international agents/guests.

• Coordinate efficiently with all departments (e.g., Reservations, Operation, Production team and Tour Guide) to fulfill special guest requests and resolve issues in real-time.

• Masterfully handle and resolve all guest inquiries, concerns, or unforeseen issues proactively and reactively with professionalism and diplomacy to ensure swift service recovery.

• Collect, analyze, and report on client and agent feedback to senior management, suggesting concrete strategies for continuous service improvement and maintaining brand reputation.
  

Qualifications

• Bachelor's Degree (or higher) in Hospitality Management, Tourism, Business Administration, Communications or a related field.

• Proven professional experience in a Guest Relations, Front Office or highly mobile client-facing role within the luxury hospitality or international tourism sector is highly advantageous.

• Fluency in English (written and spoken)

• Must possess a valid driving license and the ability to drive a car

• Open to all nationalities

• Work permit available only

Operational Requirement: The role demands mandatory and frequent travel to both of the company's camp to oversee guest operations:

• Elephant Hills in Phanom District, Surat Thani Province (Southern Thailand).

• The Bush Camp in Hot District, Chiang Mai Province (Northern Thailand).

Email : hrmanager@elephanthills.com

Hilton Hotel

Job Description

A Guest Service Supervisor supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
• Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests for a supervisor or manager
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures.
• Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Supervisor serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Nirvana Services Company Limited

Job Description

Nirvana Treats Bangkok Massage is looking for a  Receptionist to oversee the daily operations of our branch, ensure exceptional customer service, manage therapists, handle supplies, and optimize business performance. The ideal candidate will be highly organized, customer-focused, and experienced in managing wellness or hospitality businesses.

Key Responsibilities:

1. Therapist & Staff Management

• Supervise, train, and motivate massage therapists and front desk staff.

• Schedule and manage staff shifts to ensure smooth daily operations.

• Address therapist concerns and foster a positive work environment.

• Conduct regular team meetings and performance evaluations.

2. Customer Experience & Service Quality

• Ensure all customers receive top-notch massage services and a warm welcome.

• Address customer inquiries, concerns, and feedback professionally.

• Handle customer complaints efficiently and ensure their satisfaction.

• Maintain high hygiene and cleanliness standards in the shop.

3. Operations & Supply Management

• Oversee daily shop operations, ensuring everything runs smoothly.

• Manage inventory and order necessary massage supplies and oils.

• Ensure proper maintenance of equipment and facility cleanliness.

• Monitor cash flow, transactions, and reporting.

4. Business Growth & Sales Optimization

• Collaborate with marketing to promote special offers and campaigns.

• Upsell massage packages, memberships, and retail products.

• Work on strategies to increase customer retention and repeat visits.

• Assist in implementing loyalty programs and referral incentives.

5. Coordination & Reporting

• Coordinate with the management team regarding business performance and improvements.

• Maintain records of bookings, expenses, and therapist performance.

• Provide weekly/monthly reports on sales, customer feedback, and operational needs.

• Ensure compliance with company policies and local regulations.

Qualifications & Skills Required:

✔️ Previous experience in spa, wellness, hospitality, or retail management.
✔️ Strong leadership and people management skills.
✔️ Excellent customer service and problem-solving abilities.
✔️ Good knowledge of massage and spa services (preferred but not mandatory).
✔️ Ability to manage multiple tasks and work under pressure.
✔️ Basic financial and inventory management skills.
✔️ Fluent in Thai and English (preferred).

✔️ Working hours 10:00 to 7:00 ( Morning Shift ) &  16:00 to 1 AM ( Evening shift )

What We Offer:

• Competitive salary + performance-based bonuses

• Career growth opportunities within Nirvana Treats Bangkok Massage

• Employee discounts on massages and wellness products

• Supportive and professional work environment

🚀 Join us and be a part of Bangkok’s leading massage and wellness brand!

If you are passionate about providing exceptional administrative support and are looking to take the next step in your career, we encourage you to apply now.

Job Description

About the role

As a Guest Service professional at , you will be the face of our resort, responsible for providing exceptional customer service to our guests. This full-time position in Chonburi, Chonburi is pivotal in ensuring our guests have a memorable and enjoyable experience during their stay.

What you'll be doing

1. Greet and welcome guests in a friendly and professional manner

2. Respond promptly to guest inquiries and address any concerns

3. Assist guests with check-in and check-out procedures

4. Provide information about the resort's amenities, activities and local attractions

5. Handle cashier duties, including processing payments and maintaining accurate records

6. Contribute to maintaining a clean and well-organised front desk area

7. Work collaboratively with other departments to ensure a seamless guest experience

What we're looking for

1. Previous experience in a customer service or hospitality role

2. Excellent communication and interpersonal skills

3. Ability to work well under pressure and remain calm in challenging situations

4. Strong problem-solving and decision-making skills

5. Proficiency in English and Thai languages

6. Flexible and adaptable to work in a dynamic environment

What we offer

At , we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage

2. Opportunities for career advancement and professional development

3. Discounts on our resort services and facilities

4. Team-building activities and social events

5. Flexible work arrangements to maintain a healthy work-life balance

About us

is a leading provider of hospitality services in the region. With a strong focus on customer satisfaction, we strive to create unforgettable experiences for our guests. Join our dedicated team and contribute to the success of our thriving resort business.

Apply now to be part of our dynamic Guest Service team!

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

Position: Front Office Supervisor
Salary: THB 15,000 – 22,000 (depending on experience & property)

Responsibilities:

• Supervise front desk staff and daily front office operations.

• Train and mentor team members to deliver quality service.

• Manage guest complaints and resolve escalated issues.

• Monitor check-ins, check-outs, reservations, and billing accuracy.

• Coordinate with housekeeping and other departments for smooth service.

• Prepare duty rosters and staff schedules.

Requirements:

• Minimum 2 years’ experience in hotel front office.

• Strong leadership and organizational skills.

• Excellent communication and problem-solving abilities.

• Proficiency in hotel management/reservation systems.

• Ability to work flexible shifts.

Benefits:

• Competitive salary with growth opportunities.

• Supervisory role in a reputed hotel chain.

• Professional and supportive work environment.

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

JW Marriott

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Marriott International

Job Description

Ascott International Management (Thailand) Co., Ltd.

Job Description

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Guest Experience Assistant is an ambassador who supports the Sales Gallery in creating authentic and memorable moments that distinguish us from other brands. This role is dedicated to prioritizing guests at every stage of their journey. Ideal candidates are passionate about connecting with new people, making spontaneous and lasting impressions, and thinking creatively to enhance the overall guest experience.

 Duties and Responsibility: 

·Welcome guest upon arrival to their designated areas.

·Provide personalised service to prospective tenants, proactively engaging with them in the gallery’s public areas and addressing their needs.

·Ensure maximum guest satisfaction by offering attentive service from arrival to departure.

·Maintain a comprehensive understanding of standard leasing procedures, including correct documentation and availability sources within internal systems.

·Maintain thorough knowledge of the residence project, including features, services, key concepts, daily updates and events.

·Respond promptly and professionally to guest emails.

·Handle all incoming and outgoing calls accurately and courteously, ensuring smooth internal and external communication in line with brand standards.

·Assist with guest transportation arrangements, including house car services and taxis.

·Attend to guest issues and escalate to the Sales Gallery Manager when necessary.

·Ensure the gallery reflects brand standards through consistent service delivery and attention to detail.

Requirements:

·Relevant working experience in a luxurious hotel or hospitality setting.

·Formal hotel training by a recognized technical institute is preferred.

·Excellent command of both written and spoken English and Thai.

·Attentive to details and excellent interpersonal and communication skills.

·Outgoing personality and people-oriented. A team player.

BHIRAJ BURI GROUP

Job Description

Job Responsibility :

• Strategic planning  and compliance programs
• Providing service for internal and external customers
• Telephone service
• Welcome and assist to VIP/VVIP Guest
• Business Center Service
• Handling guests complaint
• Case management found the cases of missing and disappeared (Lost & Found)
• Coordination and service locations

Job Specification :

• Bachelor’s degree in any field.
• Bachelor Degree or higher in any field.
• At least 3 years’ experience in service.
• Good analytical, problem solving.
• Ability to work well under pressure with service minded and strong interpersonal skills
• Good computer skills especially in MS Office.
• Good command in English Language.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

L & H Hotel Management Co., Ltd.

Job Description

Divana Wellness Company Limited

Job Description

About the role

Divana Wellness Company Limited, a leading provider of premium spa services in Bangkok, is seeking an experienced Spa Receptionist to join our dynamic team. In this full-time role, you will be the first point of contact for our clients, ensuring they receive exceptional customer service from the moment they arrive at our luxurious spa.

What you'll be doing

1. Greeting and welcoming guests in a friendly and professional manner

2. Handling client inquiries and booking appointments for spa treatments and services

3. Providing information about our treatments, facilities and services to clients

4. Collecting payments and processing transactions efficiently

5. Maintaining a clean and organised reception area

6. Assisting with inventory management and other administrative tasks as needed

What we're looking for

1. Minimum 1 year of experience in a customer service or front desk role, preferably in the spa or hospitality industry

2. Excellent communication and interpersonal skills, with the ability to interact with clients in both English and Chinese

3. Strong organisational and multitasking abilities, with attention to detail

4. Proficient in using computer systems and point-of-sale software

5. A friendly, professional and welcoming demeanour

6. Passion for the spa and wellness industry

About us
Divana Wellness Company is a leading provider of premium spa services in Bangkok. With a focus on holistic wellness, we offer a wide range of treatments and services designed to help our clients relax, rejuvenate and revitalise. Our luxurious spa facilities and highly trained therapists have earned us a reputation for excellence in the industry.

If you are excited to join our team and contribute to the success of our growing company, we encourage you to apply now.

Frasers Property Management Services (Thailand) Co., Ltd.

Job Description

We are looking for a great confident candidate who has a passion for success. If you believe you are qualified for this position, please submit your application with a detailed resume in English on Apply Now 

Job Summary

The Guest Relations Executive / Senior Executive plays a key role in delivering exceptional experiences for visitors to One Bangkok. This position is responsible for coordinating all aspects of guest visits from scheduling and logistics to on-site hosting and follow-up ensuring smooth, professional, and memorable engagements for VVIP, VIP, and general guests.

Responsibilities:

Key Responsibilities:

1. Pre-Visit Coordination

• Manage visit requests, ensuring compliance with SOP and scheduling guidelines.

• Coordinate with internal stakeholders (Business Units, HODs, Security, CEO Office) to finalize agenda, content, and participants.

• Arrange logistics, including visitor passes, parking, Wi-Fi, food and beverage, and special arrangements (souvenirs, gifts, shuttle services).

• Issue calendar invitations and ensure all stakeholders are informed.

2. During Visit

• Serve as key point of contact and guide throughout guest visits.

• Ensure smooth execution of the visit itinerary, including managing transitions between venues and facilitating interactions with presenters.

• Support VVIP and VIP visits, maintaining the highest standard of hospitality and discretion.

• Troubleshoot and resolve any issues in real time to ensure a seamless experience.

3. Post-Visit Activities

• Compile and circulate visit summaries and follow-up opportunities to relevant Business Units and leadership.

• Ensure any additional requests from guests are promptly addressed.

4. Standards & Compliance

• Uphold One Bangkok’s service standards and brand image during all engagements.

• Maintain updated knowledge of the property layout, facilities, and unique selling points to deliver accurate and engaging narratives during tours.

• Follow security and safety protocols for guest access and site readiness.

Qualifications:

• Education: Bachelor’s degree in Hospitality, Business Administration, or related field.

• Experience:

  • Executive Level: 2–3 years in hospitality, customer service, or guest relations roles.

  • Senior Executive Level: 4–6 years in similar roles with experience managing VVIP/VIP engagements.

• Skills:

  • Excellent communication and interpersonal skills.

  • Strong organizational ability with attention to detail.

  • Ability to remain calm under pressure and solve problems quickly.

  • Proficiency in MS Office; familiarity with scheduling tools.

  • Fluent in English and Thai (spoken and written).

  • Third language is a plus

Key Competencies:

• Service Excellence & Professionalism

• Discretion and Confidentiality in handling sensitive guests

• Ability to work across departments and coordinate with multiple stakeholders

• Cultural awareness and adaptability for diverse guest profiles
  

***Only shortlisted candidates will be notified.***

Marriott International

Job Description

Marriott International

Job Description

Park Plaza Bangkok soi 18

Job Description

Nirvana Services Company Limited

Job Description

Nirvana Treats Bangkok Massage is looking for a  Receptionist to oversee the daily operations of our branch, ensure exceptional customer service, manage therapists, handle supplies, and optimize business performance. The ideal candidate will be highly organized, customer-focused, and experienced in managing wellness or hospitality businesses.

Key Responsibilities:

1. Therapist & Staff Management

• Supervise, train, and motivate massage therapists and front desk staff.
• Schedule and manage staff shifts to ensure smooth daily operations.
• Address therapist concerns and foster a positive work environment.
• Conduct regular team meetings and performance evaluations.

2. Customer Experience & Service Quality

• Ensure all customers receive top-notch massage services and a warm welcome.
• Address customer inquiries, concerns, and feedback professionally.
• Handle customer complaints efficiently and ensure their satisfaction.
• Maintain high hygiene and cleanliness standards in the shop.

3. Operations & Supply Management

• Oversee daily shop operations, ensuring everything runs smoothly.
• Manage inventory and order necessary massage supplies and oils.
• Ensure proper maintenance of equipment and facility cleanliness.
• Monitor cash flow, transactions, and reporting.

4. Business Growth & Sales Optimization

• Collaborate with marketing to promote special offers and campaigns.
• Upsell massage packages, memberships, and retail products.
• Work on strategies to increase customer retention and repeat visits.
• Assist in implementing loyalty programs and referral incentives.

5. Coordination & Reporting

• Coordinate with the management team regarding business performance and improvements.
• Maintain records of bookings, expenses, and therapist performance.
• Provide weekly/monthly reports on sales, customer feedback, and operational needs.
• Ensure compliance with company policies and local regulations.

Qualifications & Skills Required:

✔️ Previous experience in spa, wellness, hospitality, or retail management.
✔️ Strong leadership and people management skills.
✔️ Excellent customer service and problem-solving abilities.
✔️ Good knowledge of massage and spa services (preferred but not mandatory).
✔️ Ability to manage multiple tasks and work under pressure.
✔️ Basic financial and inventory management skills.
✔️ Fluent in Thai and English (preferred).

✔️ Working hours 10:00 to 7:00 ( Morning Shift ) &  16:00 to 12:30 AM ( Evening shift )

What We Offer:

• Competitive salary + performance-based bonuses
• Career growth opportunities within Nirvana Treats Bangkok Massage
• Employee discounts on massages and wellness products
• Supportive and professional work environment

🚀 Join us and be a part of Bangkok’s leading massage and wellness brand!

If you are passionate about providing exceptional administrative support and are looking to take the next step in your career, we encourage you to apply now.

Bardo Social Bistro and Bar

Job Description

Bardo is a French Mediterranean bistro in the heart of Bangkok, where warm hospitality meets elevated yet casual dining. We are looking for enthusiastic, guest-focused Service Staff to join our front-of-house team and help create memorable experiences for every guest.

What You’ll Do:

• Welcome guests with genuine warmth and professionalism

• Provide knowledgeable, attentive, and friendly service throughout the dining experience

• Guide guests through the menu and beverage offerings

• Coordinate closely with the kitchen and bar to ensure timely and smooth service

• Maintain cleanliness, organization, and flow in the dining area

• Anticipate guest needs and go above and beyond to exceed expectations

• Uphold Bardo’s service standards and contribute to a vibrant, team-oriented atmosphere

• Support with opening and closing duties as needed

What We’re Looking For:

• Prior experience in a similar role is a plus, but not required

• Passion for hospitality and delivering exceptional service

• Positive attitude and strong communication skills

• Ability to stay calm and organized in a fast-paced environment

• Willingness to learn, grow, and be a team player

• English proficiency; additional languages are a bonus

• Full working rights for Thailand or valid work permit

What We Offer:

• Competitive salary and service charge

• Team meals and uniform provided

• Training and opportunities for growth

• A fun, respectful, and professional work culture

• The chance to be part of one of Bangkok’s most exciting new dining destinations

Bardo คือร้านบิสโทรสไตล์ฝรั่งเศสเมดิเตอร์เรเนียนใจกลางกรุงเทพฯ ที่ผสมผสานบรรยากาศอบอุ่น เข้าถึงง่าย กับอาหารที่ประณีตแต่สบาย ๆ เรากำลังมองหา พนักงานบริการ ที่มีความกระตือรือร้น และใส่ใจในประสบการณ์ของลูกค้า มาร่วมทีมหน้าร้านเพื่อช่วยสร้างความประทับใจให้กับทุกมื้ออาหาร

หน้าที่ของคุณ:

• ต้อนรับลูกค้าด้วยรอยยิ้ม ความเป็นมิตร และความเป็นมืออาชีพ

• ให้บริการอย่างใส่ใจ พร้อมให้ข้อมูลเกี่ยวกับอาหารและเครื่องดื่ม

• แนะนำเมนู และช่วยอธิบายจานอาหารและเครื่องดื่มให้กับลูกค้า

• ประสานงานกับครัวและบาร์เพื่อให้การบริการรวดเร็วและราบรื่น

• ดูแลความสะอาด ความเป็นระเบียบ และบรรยากาศในพื้นที่ให้บริการ

• คาดการณ์และตอบสนองความต้องการของลูกค้าอย่างใส่ใจ

• ยึดมั่นในมาตรฐานการบริการของ Bardo และทำงานเป็นทีมอย่างมีพลัง

• ช่วยงานเปิดร้านและปิดร้านตามที่ได้รับมอบหมาย

คุณสมบัติที่เรามองหา:

• มีประสบการณ์ด้านงานบริการ (ถ้ามี) จะพิจารณาเป็นพิเศษ

• รักในงานบริการ และมุ่งมั่นที่จะสร้างประสบการณ์ที่ดีให้กับลูกค้า

• มีทัศนคติเชิงบวก และมีทักษะการสื่อสารที่ดี

• สามารถทำงานในสภาพแวดล้อมที่รวดเร็วได้อย่างเป็นระบบ

• มีความตั้งใจเรียนรู้ และพร้อมเติบโตไปกับทีม

• สามารถสื่อสารภาษาอังกฤษได้ (หากพูดภาษาอื่นได้เพิ่มเติม จะได้รับพิจารณาเป็นพิเศษ)

สิ่งที่เรามอบให้คุณ:

• เงินเดือนและเซอร์วิสชาร์จที่แข่งขันได้

• อาหารพนักงาน และชุดยูนิฟอร์ม

• การฝึกอบรมและโอกาสในการเติบโตในสายงาน

• บรรยากาศการทำงานที่สนุก เป็นมืออาชีพ และให้เกียรติกัน

• โอกาสในการเป็นส่วนหนึ่งของร้านอาหารใหม่ที่น่าตื่นเต้นที่สุดแห่งหนึ่งในกรุงเทพฯ

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

Aura Bangkok Clinic (Retail)

Job Description

Overall values:

• Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
• Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
• Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
• Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
• Excellent presentation skill with strong logical thinking. 
• Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
• Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

Job descriptions:

• Preparing guest schedules and ensuring treatments are booked accurately and timely. 
• Schedule appointments for customers and therapists. 
• Assign therapists and explain their responsibilities. 
• Preparing daily sales reports and accompanying work sheets. 
• Ensure timely and accurate billing for treatments. 
• Capable of handling early-stage client concerns and unique requirements. 
• Effectively promote and sell spa programs to groups and walk-in clients. 
• Handle client complaints and feedback, directing them to the proper offices for resolution. 
• Process payments for spa services. 
• Manage spa inventory and restock products as needed.
• Taking on additional responsibilities as needed.

Requirement:

• Graduated in any bachelor’s degree.
• Excellence communication skills in English
• Proven minimum one year experience in a receptionist function inside the spa would be advantage.
• Good interpersonal skills and a team player.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Quick problem-solving skill.
• Good analytical, logical and mathematical skill.
• 6 days off per month (excluding weekends and public holidays)
• Available for shift work.

Marriott International

Job Description

Marriott International

Job Description

L & H Hotel Management Co., Ltd.

Job Description

L & H Hotel Management Co., Ltd.

Job Description

Courtyard Bangkok Sukhumvit 20

Job Description

Marriott International

Job Description

Courtyard Bangkok Sukhumvit 20

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description