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	Restaurant and Banquet Manager	Featured
	Settha Palace Hotel	Laos - Vientiane

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
Training up your staff to deliver a high standard of friendly and personalized service to guests
Managing daily F&B operations of the restaurant, bar and banqueting
Soliciting guest feedback
Using that feedback to help us improve our F&B operation
Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

You love the business of Fine Dining within the context of a small boutique hotel.
You have a strong and adventurous disposition.
You love exploring new cultures.
You love communicating with people, even if they have trouble understanding you.
You truly love the sense of achievement in training up your team and making things happen with them.
You are flexible and can change focus quickly.
You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

You have to bring your family with you.
You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
Banqueting experience is highly desirable
Previous experience living/working outside your home country, preferably in Asia.
Good F&B business acumen.

You'll get:

A core role with a unique and leading boutique hotel in Laos.
The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
An environment where you're given opportunity to grow.
Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Apply Now

	Waiter	Featured
	Settha Palace Hotel	Laos - Vientiane

Settha Palace Hotel

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
Soliciting guest feedback to improve our F&B operation
Perform any other duties as assigned by the hotel's management
Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
An environment where you're given opportunity to grow and advance in your F&B career.
Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Apply Now

	Assistant Hotel Accountant	Featured
	Settha Palace Hotel	Laos - Vientiane

Settha Palace Hotel

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
Ensuring that the bookkeeping is done accurately.
Assist with preparing the monthly Financial Package.
Handling & monitoring the General Ledger Accounts.
Daily auditing of all records pertaining to revenue of the hotel.
Prepares daily income and statistics reports.
Prepares relevant documents for incorporation in the monthly accounts.
Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

4-year bachelor's degree in Finance and Accounting or related major.
Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
2 years work experience required.
Good command of English language.
Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

You have to bring your family with you.
You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Apply Now

	Guest Experience Manager	13-Aug-2025
	City Dynamic Co., Ltd. \| 56992	- Bangkok

This job post is more than 31 days old and may no longer be valid.

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Guest Experience Manager (GEM) is an experienced hotelier who supports the DoGE in leading a team of brand ambassadors to deliver an authentic and memorable atmosphere that sets us apart from other brands. GEM plays a key role in ensuring the smooth and efficient operation of the sales gallery, working closely with the DoGE and other team members. This position requires excellent communication, organizational, and problem-solving skills, along with a deep understanding of hospitality excellence.

Duties and Responsibility:

·Report daily operational matters to the Director of Guest Experience (DoGE) and support in executing the overall guest experience strategy.

·Deliver attentive and personalized service to ensure maximum guest satisfaction from arrival to departure.

·Assist in managing and organizing subcontractor teams, ensuring staff schedules and holiday coverage are well coordinated.

·Conduct regular inspections of the property to uphold safety, cleanliness, and presentation standards.

·Oversee the day-to-day operations of the building and facilities, ensuring all functions run smoothly and efficiently.

·Monitor and evaluate the performance of service subcontractors (e.g., cleaning, security, pest control, lift maintenance) to ensure services meet contractual standards and quoted costs.

·Support the DoGE in liaising with technical teams to ensure all systems and equipment are properly maintained.

·Manage procurement processes including Purchase Orders (PO), Work Orders (WO), and Requisition Forms (RF) related to the property.

·Execute daily operational assignments such as inspecting the car park, main entrance, vehicular access, and security protocols.

·Assist in ensuring the sales gallery operates professionally, efficiently, and cost-effectively at all times.

·Coordinate contractor activities for repairs and defect rectification, ensuring timely and quality completion.

·Prepare incident reports promptly and contribute to monthly operational reporting for performance analysis.

·Participate in meetings, training sessions, and other tasks as assigned by the DoGE.

·Apply analytical thinking and problem-solving skills to identify root causes and implement effective solutions.

·Respond proactively to defects or issues reported by the helpdesk or tenants, ensuring swift resolution.

·Build and maintain positive relationships with guests to ensure their satisfaction.

Requirements:

·Minimum 5 years’ experience in luxury hospitality, including at least 2 years in a supervisory role.

·Higher Diploma or above in Hospitality Management or equivalent

·An effective leader with confidence and spontaneity; fluent in English and Thai; Thailand/ Bangkok knowledge – history, culture and geography, local attractions, restaurants and night spots

	Director of Guest Experience	13-Aug-2025
	City Dynamic Co., Ltd. \| 56993	- Bangkok

This job post is more than 31 days old and may no longer be valid.

City Dynamic Co., Ltd.

Job Description

SUMMARY:

The Director of Guest Experience (DoGE) is entrusted with curating an authentic and memorable atmosphere at the premier sales gallery in Bangkok for our prestigious Wireless Road project. This role mirrors the responsibilities of managing the guest experience in a top-tier hotel—ensuring a warm welcome and attentiveness to guest needs. The DoGE will collaborate closely with a leading third-party hotel operator to incorporate world-class hospitality standards and expertise into the daily operations of SGSU.

Duties and Responsibility:

·Foster a culture of authentic hospitality by ensuring team members have the competence, confidence, and support to make every guest interaction warm, attentive, and memorable.

·Oversee and coordinate all activities within the show units to ensure seamless operations.

·Deliver exceptional guest satisfaction by maintaining high service standards from arrival to departure.

·Ensure the sales gallery is consistently well-maintained, visually appealing, and safe—with proper lighting, signage, accessible entrances, car park, and disability access.

·Lead, mentor, and manage subcontractor staff to achieve optimal performance and uphold brand standards.

·Monitor inventory levels and liaise with suppliers to ensure timely stock replenishment.

·Develop and regularly update emergency response plans and evacuation procedures.

·Schedule and supervise routine building maintenance and janitorial services.

·Engage professionals for repairs and improvements as needed, ensuring quality and timely completion.

·Appoint and oversee contractors for property upkeep, inspecting completed work to ensure standards are met.

·Address and resolve guest and tenant complaints, requests, and issues promptly and professionally.

·Provide daily operational updates to the supervisor and escalate emergencies immediately.

·Organize and manage all on-site staff, ensuring coverage across rosters, shifts, and holidays.

·Monitor and evaluate the performance of service subcontractors (e.g., cleaning, security, pest control, lift services) to ensure consistent quality.

·Manage and control the SGSU operating budget, ensuring financial discipline and transparency.

·Oversee all procurement processes including Purchase Orders (PO), Work Orders (WO), and Requisition Forms (RF).

·Remain available on-call 24/7 to respond to emergency incidents.

Requirements:

·Minimum 10 years’ experience in luxury hospitality, including at least 2 years in a Front Office Manager or equivalent role.

·Higher Diploma or above in Hospitality Management or equivalent

·An effective leader with confidence and spontaneity; fluent in English and Thai; Thailand/ Bangkok knowledge – history, culture and geography, local attractions, restaurants and night spots

	Guest Service Manager	12-Aug-2025
	Accor Asia Corporate Offices \| 56956	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

Job Description

Company Description

Pullman Bangkok Hotel G offers 469 modern, stylishly designed rooms that will make your stay extra pleasurable, by combining comfortable features alongside trendy vibes. With our floor-to-ceiling windows, guests can take in a wide view of Bangkok from each private room, without experiencing any interruptions from the busy city.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Supports, trains, supervises Front Office, Club Lounge, Bell Boy team.
Handles daily operation of Front Office Department, plus night shift.
Coordinates Front Office SOPs, guest satisfaction, reservation, guest history and room assignment.

Qualifications

Minimum 2 years of experience as manager position.
Have strong ability to handle and drive Guest experience
Fluent in English written and oral.

	Manager, Guest Engagement Center25127741	9-Aug-2025
	Plaza Athenee Hotel (Thailand) Co., Ltd. \| 56927	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

	Front Office Manager / Asst Front Office Manager	7-Aug-2025
	Chi Art Series Hotel, Bangkok \| 56883	- Khlong Toei, Bangkok

This job post is more than 31 days old and may no longer be valid.

Chi Art Series Hotel, Bangkok

Job Description

ตำแหน่ง : Front Office Manager / Asst Front Office Manager

รายละเอียด

- Good Attitude and positive mindset
- Clear and straight forward communication
- Ability to perform duties under any circumstances
- Well presented
- Experienced in position is an added advantage but no guarantee
- Ability to work in diversity environment and no discrimination record

แผนก:

Front Office Department

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

People and Talents Team

อีเมล์:

people@chi-hotels.com

เบอร์ติดต่อ:

021031033

ลงประกาศเมื่อ:

14 พ.ย. 65

สวัสดิการ

- Competitive Salary
- Service Charge
- 2 days off / week
- Staff meals
- Uniform and laundry
- Social security
- Special holiday
- Staff rate F&B and Accommodation
- Free Spa monthly
- Free homemade ice cream monthly
- Upselling commission ( if target reaches )

วิธีการสมัคร

CV : people@chi-hotels.com
Call : 02-103-1033

	Duty Manager	7-Aug-2025
	Hilton Resorts and Spas \| 56886	- Khlong Toei, Bangkok

This job post is more than 31 days old and may no longer be valid.

Hilton Resorts and Spas

Job Description

ตำแหน่ง : Duty Manager

รายละเอียด

Flexibility and OPERA full knowledgable.
Experiences in International Chain Hotel.

แผนก:

Front Office

จำนวน:

2 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามประสบการณ์

อีเมล์:

Krissada.choochuay@hilton.com

เบอร์ติดต่อ:

0889532249

ลงประกาศเมื่อ:

07 ก.ย. 66

สวัสดิการ

Attractive Salary
Provident Fund
Service Charge

วิธีการสมัคร

Please send an update CV to
Email : Krissada.choochuay@hilton.com
Call : 026206666

	Duty Manager25125149	2-Aug-2025
	Sheraton \| 56798	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Sheraton

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

• Empowers associates to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures associates understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of associate and guest accidents.

• Observes service behaviors of associates and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures associates are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

	Duty Manager	31-Jul-2025
	AAPC (Thailand) Limited \| 56758	- Bangkok

This job post is more than 31 days old and may no longer be valid.

AAPC (Thailand) Limited

Job Description

การจ้างงาน

full-time

Opera & PABX System

รับผิดชอบในตำแหน่งงาน และทำงานให้บรรลุเป้าหมายที่กำหนด

- 8 days off per month
- Service charge
- Uniform
- Meal allowance
- Group Insurance
- Training

ธันวาคม 2023

	Front Desk Manager	18-Jul-2025
	All Day Group Co., Ltd. \| 56584	- Vadhana, Bangkok

This job post is more than 31 days old and may no longer be valid.

All Day Group Co., Ltd.

Job Description

Key Responsibilities

Customer Management & Front Desk Operations

Customer Experience: Ensure all customer interactions are managed smoothly, keeping customers informed and comfortable throughout their visit.
Front Desk Management: Greet every visitor warmly, manage bookings, and coordinate seamlessly with the Creative Team to ensure timely service delivery.
First Timer Guidance: Provide essential information to first time tattoo recipients, ensuring they feel comfortable and informed about the entire process.
Check In & Check Out: Efficiently handle the complete customer journey, including payments, aftercare guidance, and promoting aftercare products.

Retail Area Management

Daily Operations: Execute comprehensive opening and closing routines for our expanded retail space, including arcade machines, merchandise displays and interactive installations.
Retail Maintenance: Throughout the day, maintain cleanliness and presentation of snack areas, drink stations, merchandise displays, and entertainment zones (TukTuk photo area, games, etc.).
Inventory Management: Monitor and restock retail items including imported snacks, beverages, merchandise, and promotional materials to ensure optimal presentation and availability.

ALL DAY Art Sales

Art Collection Sales: Serve as one of the primary salespeople for our ALL DAY Art collections, educating customers about featured artists, limited edition pieces and the stories behind each collection.
Product Knowledge: Maintain expert knowledge of current art collections, sizing, pricing, and artist backgrounds to provide informed recommendations to customers.
Sales Process: Handle the complete sales cycle for art pieces, from initial interest through packaging and payment processing.
Administrative & Support Functions

Data Management: Ensure all booking, payment, and sales data is accurately recorded and up-to-date.
Review Facilitation: Work with the Creative Team to encourage customer reviews and maintain our reputation for excellence.
General Operations:Support overall studio operations through cleaning, tidying, stock management and other front-of-house tasks that maintain our premium environment.
What Makes This Role Special
This position offers a unique opportunity to be at the center of an innovative tattoo and art experience. You'll be the first point of contact for customers discovering both our world renowned tattoo artistry and our exciting new art collections. The role combines traditional customer service excellence with retail sales and cultural education about contemporary art.
Preferred Qualifications
●      Thai National
●      Strong communication skills in both Thai and English
●      Previous experience in customer-facing roles, preferably in high-end establishments (luxury hotels, premium retail, airlines)
●      Sales experience or natural sales aptitude
●      Organized, detail-oriented, and able to multitask efficiently in a dynamic environment
●      Friendly demeanor with a knack for making people feel comfortable and valued
●      Interest in art, culture, and creative expression (training will be provided)
Benefits
●      Work Schedule: 12pm-8pm, 5 days per week with occasional paid overtime
●      Health Coverage: Private medical insurance after 4-month probation period
●      Employee Perks: Discounted tattoos and art pieces
●      Performance Recognition: Merchandising bonus structure
●      Work Environment: Supportive, creative atmosphere
●      Team Building: Fun staff trips and events
Growth Opportunities
As ALL DAY Art develops, there will be opportunities for increased responsibility in sales, customer education, and potentially art curation activities. This role offers a ground floor opportunity in an exciting brand expansion.
How to Apply
Interested candidates are invited to email their CV and a cover letter explaining why they're the perfect fit for this role to admin@alldaytattoo.com.
In your cover letter, please address:
●      Your experience with customer service in premium environments
●      Any sales experience or examples of your ability to engage customers
●      Why you're excited about working at the intersection of tattoo artistry and contemporary art

	Night Manager25115413	17-Jul-2025
	Plaza Athenee Hotel (Thailand) Co., Ltd. \| 56565	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Monitoring Property Operations

• Monitors and ensures compliance with all Guidelines to Operations.

• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).

• Ensures employees are working in a safe environment.

• Manages all period-end inventories.

Supporting Profitability and Revenue Goals

• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.

• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.

• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.

• Administers plans and actions to keep chargebacks and rebates to a minimum.

• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.

• Manages employee hours.

• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

Supporting Human Resources Activities

• Promotes participation in property safety-related programs.

• Monitors employee attendance and records absences/tardiness.

• Promotes teamwork and employee morale.

• Keeps employees informed regarding new operational procedures, standards, or programs.

• Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).

• Ensures all employees have complete knowledge of emergency procedures.

• Encourages employee relations through gifts, parties, outings.

• Creates incentives that will promote better service and profit for the property.

• Assists operations manager in processing employee payroll weekly.

	Duty Manager25114715	17-Jul-2025
	St. Regis Hotels & Resorts \| 56567	- Bangkok

This job post is more than 31 days old and may no longer be valid.

St. Regis Hotels & Resorts

Job Description

POSITION SUMMARY

Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.

Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

	Manager, Front Office	16-Jul-2025
	ONYX Hospitality Group \| 56554	- Don Mueang, Bangkok

This job post is more than 31 days old and may no longer be valid.

ONYX Hospitality Group

Job Description

Description:

Supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standards
Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year

Qualifications:

Bachelor’s Degree with minimum 8 years of experience in Front Office task
Good interpersonal & communication skills
Keen on problems solving
Ensuring that cash flows are adequate to allow business units to operate effectively

Education:

Bachelor

Years of experience:

Number of positions:

	Duty Manager - Grande Centre Point Sukhumvit 55	15-Jul-2025
	L & H Hotel Management Co., Ltd. \| 56525	- Bangkok

This job post is more than 31 days old and may no longer be valid.

L & H Hotel Management Co., Ltd.

Job Description

การจ้างงาน

full-time

- Proven experience in hotel operations or supervisory roles.
- Excellent leadership and problem-solving skills.
- Strong communication and interpersonal abilities.
- Ability to handle high-pressure situations with professionalism.
- Knowledge of hotel management software (e.g., Comanche, PMS systems).
- Degree in Hospitality Management or related field preferred.

Job Summary:
The Duty Manager ensures smooth daily hotel operations by overseeing all departments and handling guest concerns. This role involves managing staff, responding to emergencies, and ensuring exceptional guest experiences. The Duty Manager acts as the point of contact for guests and staff during shifts.

Key Responsibilities:
- Oversee daily operations and ensure seamless coordination between departments.
- Serve as the primary point of contact for guest inquiries, complaints, and special requests.
- Monitor staff performance and provide support as needed.
- Ensure safety and security procedures are followed at all times.
- Handle emergencies and resolve issues promptly and professionally.
- Conduct property inspections and address maintenance or cleanliness concerns.
- Assist with staff scheduling and resource allocation.
- Train and mentor front-line staff to enhance service delivery.
- Maintain records and prepare reports on guest feedback and operational performance.
- Represent hotel management in the absence of senior leadership

* 5-day work week
* Training & Development program
* Vacation & Public Holiday
* Social Security
* Group Insurance (IPD)
* OPD 36,000THB per year
* Dental Allowance 6,000THB per year
* Provident Fund
* Free uniform
* Meal Allowance 2,500THB per month
* Meal coupons

กรกฎาคม 2019

10,000.00 บาท

	Guest Experience Manager (The Ultimate Luxury Safety Box Vault)	14-Jul-2025
	Saha Pathana Inter-Holding Public Company Limited \| 56518	- Yan Nawa, Bangkok

This job post is more than 31 days old and may no longer be valid.

Saha Pathana Inter-Holding Public Company Limited

Job Description

Guest Experience Manager (GEM)
Quantum Vault – The Ultimate Luxury Safety Box Vault
📍 Location: Rama 3, Bangkok

Key Responsibilities

Guest Journey Leadership
- Oversee every touchpoint of the guest journey, from arrival coordination to departure.
- Ensure seamless collaboration between front desk, porters, F&B, housekeeping, and external building reception.
- To maintain a presence in key areas of the lounge/building during times of guest movements, including but not limited to arrival & departure, meal times, special events, and other peak times.
VIP & Elite Guest Management
- Personally manage high-value and VIP guests.
- Maintain a guest preference database and ensure personalized service.
- Handle discreet issues, complaints, or special requests promptly.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Guest Relations & Concierge Services

o Serve as the primary point of contact for guest requests, ensuring prompt, discreet, and personalized assistance at all times.

o Anticipate guest needs and deliver thoughtful recommendations, bookings, and arrangements in line with their preferences and lifestyle.

o Coordinate with external service providers and internal departments to fulfill high-touch concierge requests seamlessly.

o Uphold Quantum Vault’s standard of ultra-personalized, white-glove service across all guest interactions.

Service Standards & Training
- Lead pre-shift briefings to reinforce service standards.
- Train and coach all guest-facing staff (receptionists, porters) in luxury service, etiquette, and upselling.
- To ensure that all employees deliver the brand promise and provide exceptional guest service at all times.
- To ensure that all employees are aware of current promotions, policies and other important information.
- To implement consistent guest recognition programs and ensure that the team maintain a relevant guest history database.
- Conduct service audits and guest satisfaction monitoring.
- To monitor service standards in general, working through the respective Head of Department to take corrective action where necessary.
- To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Team Leadership
- Inspire a guest-first culture across all teams.
- Mentor the future Guest Relations Executive.
- Collaborate with the Front Desk Supervisor on cross-department coordination.
- To work closely with other management in a supportive and flexible manner, focusing on the overall success of the business and the satisfaction of guests.
Performance & Reporting
- Analyze guest feedback, Google reviews, and post-visit surveys.
- Identify trends and recommend improvements.
- Report regularly to Head of Royal Quantum Service and Head of Service Excellence.
- To coordinate between departments in order to monitor each guest touch point, especially the Housekeeping Specialist, Food & Beverage, Engineer and Front Office.
Sales Excellence & Member Acquisition Support

o Possess refined sales skills with the ability to master the art of selling and upselling discreetly and confidently within an ultra-luxury environment.

o Actively support the Membership & Marketing Team by identifying potential leads, nurturing guest relationships, and assisting in the acquisition of new members through service excellence and product knowledge.

o Be comfortable and well-presented when representing Quantum Vault at external functions or partner events; occasional offsite work or attendance at private previews may be required.

o Uphold brand image and ensure all guest-facing communication reflects the tone, exclusivity, and values of Quantum Vault.

Required Skills & Experience:

At least 5 years of experience in luxury hospitality, specializing in VIP guest handling and high-end brand customer service.
Prior experience in hotel pre-opening and concierge services is highly advantageous.
Strong interpersonal and conflict resolution skills.
Fluent in English and Thai.
Strong organizational and multitasking abilities.
Familiarity with CRM and guest management systems.
Proven ability to sell and upsell in a discreet, service-oriented manner within a luxury environment.
Strong leadership and organizational skills.
Proactive problem-solver with a hands-on approach.
Calm under pressure; able to manage multiple moving parts smoothly.

	Director of Rooms - The Ritz-Carlton, Bangkok25110570	8-Jul-2025
	Marriott International \| 56496	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Marriott International

Job Description

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading Rooms Team

• Champions the brand’s service vision for product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Monitors and promotes room rates, specials, and promotions at the residence.

Managing Profitability

• Analyzes service issues and identifies trends.

• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Reviews and audits expenses.

Managing Revenue Goals

• Monitors Rooms operations sales performance against budget.

• Reviews reports and financial statements to determine Rooms operations performance against budget.

• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.

• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Ensuring and Providing Exceptional Customer Service

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Interacts with guests to obtain feedback on product quality and service levels.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Ensures that employees understand expectations and parameters for Room duties.

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Managing and Conducting Human Resources Activities

• Interviews and hires employees.

• Ensures employees are treated fairly and equitably.

• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Identifies talents of direct reports and their teams, and assists with their growth and development plans.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

	Duty Manager - Grande Centre Point Ploenchit	4-Jul-2025
	L & H Hotel Management Co., Ltd. \| 56455	- Bangkok

This job post is more than 31 days old and may no longer be valid.

L & H Hotel Management Co., Ltd.

Job Description

การจ้างงาน

full-time

กรกฎาคม 2019

10,000.00 บาท

	Duty Manager - The Ritz-Carlton, Bangkok25107422	2-Jul-2025
	Marriott International \| 56411	- Bangkok

This job post is more than 31 days old and may no longer be valid.

Marriott International

Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

	Director of Rooms - The Ritz-Carlton, Bangkok25106182	1-Jul-2025
	Marriott International \| 56402	- Bangkok