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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Mixcity Pte. Ltd.

Job Description

About the role
Mixcity Pte. Ltd. is seeking an experienced F&B Tea Barista to join our growing bubble tea team. This full-time position is based across our stores in the Central Region of Singapore and offers a competitive salary range of $3,150 to $3,500 per month.

What you'll be doing

Receiving 1 year Manager training and become the Outlet Manager in your second year service.

• Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients

• Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience

• Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained

• Assist with inventory management and restocking of supplies as needed

• Support the wider F&B team with any other tasks as required

What we're looking for

• Excellent customer service skills and the ability to work well in a team

• Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation

• Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer
At Mixcity, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

• Comprehensive health and dental insurance coverage

• Opportunities for career development and skills training

• Generous staff discounts on our products

• A fun and collaborative team culture with regular social events

About us
Mixcity Pte. Ltd. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now

TEMPER PTE. LTD.

Job Description

Founded in 2018, Ebb & Flow Group is a fast-growing Singapore-based hospitality group dedicated to building distinctive brands and delivering exceptional dining experiences.

Leveraging AI and technology to drive growth and scale, our portfolio includes award-winning one Michelin-starred Willow and culture-forward concepts like Casa Vostra, Carlitos and temper. Wine Room & Lounge.

1. Creative Vision & Brand Building

• Own and define the creative direction for all existing and upcoming concepts
• Build distinct, culturally relevant brand identities that stand out in Singapore’s competitive F&B scene
• Translate brand strategy into strong visual systems, tone of voice, and storytelling frameworks

2. Concept Development (New Openings)

• Collaborate with founders, chefs, and operations teams to develop new F&B concepts from the ground up
• Lead naming, brand identity, menu design, and pre-launch campaigns
• Shape the creative narrative behind each concept, from idea to launch

3. Guest Experience & Physical Touchpoints

• Oversee creative direction across in-venue experiences: menus, uniforms, signage, packaging, and ambiance
• Work alongside interior designers and architects to ensure brand alignment in spatial design
• Elevate the overall guest journey through thoughtful, design-led details

4. Campaigns & Content

• Lead the development of marketing campaigns, seasonal activations, and collaborations
• Oversee content production across photography, video, and social platforms
• Ensure all content is on-brand, culturally relevant, and visually compelling

5. Team Leadership & Collaboration

• Build, lead, and mentor an in-house creative team (designers, content creators, freelancers)
• Partner closely with marketing, operations, and external agencies
• Act as the creative gatekeeper—ensuring quality and consistency across all outputs

6. Cultural & Market Relevance

• Stay deeply attuned to trends in F&B, design, fashion, and lifestyle
• Bring fresh, forward-thinking ideas that keep the group ahead of the curve
• Identify opportunities for collaborations, partnerships, and brand moments

• A strong creative thinker with a clear point of view and taste level
• Equally comfortable developing big ideas and executing details
• Deeply passionate about hospitality, dining culture, and brand-building
• Highly collaborative, but confident in making creative decisions
• Able to thrive in a fast-moving, entrepreneurial environment

• At least 8 years of experience in creative direction, branding, or design
• Prior experience in F&B, hospitality, lifestyle, or agency environments preferred
• Strong portfolio showcasing brand creation, campaigns, and spatial/experiential work
• Experience launching brands or concepts from scratch is highly valued
• Excellent leadership, communication, and presentation skills

• Multi-concept F&B brands with distinct identities
• End-to-end creative—from naming to in-store experience
• A growing hospitality group with regional potential

• Opportunity to build and define multiple F&B brands from the ground up
• High creative ownership and direct collaboration with founders
• A culture that values design, storytelling, and originality
• Competitive compensation and growth opportunities

Marriott International

Job Description

Paradise Hotpot

Job Description

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

FUSION88 PRIVATE LIMITED

Job Description

Key Responsibilities

Ensure performers are well-prepared and properly dressed before going on stage

Coordinate performance schedules and stage flow

Submit song lists to the music teacher in advance

Check stage equipment (mic, lights, sound system) and report faults promptly

Prepare daily work reports

Maintain discipline and professionalism on stage

Assist in training performers in stage performance and singing

Handle on-site issues and ensure smooth show operations

Communicate effectively with performers, DJs, music team, and management

Shenzhen DidaTravel Technology Co., Ltd.

Job Description

Key Responsibilities:

1. Strategic Partnership Management

① Develop and execute end-to-end partnership strategies for global hotel chains, including contract negotiations, revenue optimization, and product integration.

② Manage the full lifecycle of partnerships, from onboarding new chains to optimizing existing relationships, ensuring alignment with DIDA’s business goals.

③ Act as the primary point of contact for senior executives at partner organizations, driving strategic discussions and resolving complex issues.

2. Revenue Growth & Market Expansion

① Identify opportunities to increase market share and revenue through strategic initiatives, such as exclusive promotions, loyalty programs, and joint marketing campaigns.

② Analyze market trends, competitor activities, and customer behavior to recommend data-driven strategies that enhance partner performance and customer satisfaction.

③ Collaborate with the Product team to develop customized solutions (e.g., dynamic pricing, inventory management tools) that address partners’ unique challenges.

3. Cross-Functional Collaboration

① Work closely with Marketing, Operations, and Technology teams to deliver seamless partner experiences, including content optimization, campaign execution, and system integrations.

② Coordinate with regional teams to ensure localized strategies align with global objectives, particularly in key markets like APAC, Europe, and North America.

4. Performance Tracking & Reporting

① Monitor key performance indicators (KPIs) such as revenue growth, partner satisfaction, and market share, providing regular updates to senior management.

② Prepare and present quarterly business reviews (QBRs) to partners, highlighting achievements, challenges, and future opportunities.

5. Team Leadership & Management

① Lead and mentor a team of account managers and analysts to build and maintain long-term relationships with global hotel chain partners.

② Set clear performance objectives, monitor progress, and provide actionable feedback to ensure team accountability and growth.

③ Foster a culture of collaboration, innovation, and continuous improvement within the team.

Qualifications & Requirements:

1. Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master’s degree is preferred.

2. Minimum 8 years of experience in the hospitality industry, with at least 5 years in a leadership role managing global hotel chain partnerships (OTA, TMC, or hotel corporate experience is strongly preferred).

3. Strategic Thinking: Proven ability to develop and execute long-term partnership strategies that drive mutual value.

4. Data-Driven Decision Making: Proficiency in analyzing market data, financial metrics, and customer insights to inform strategy.

5. Cross-Cultural Communication: Exceptional interpersonal skills to navigate diverse international markets and build trust with stakeholders at all levels.

6. Project Management: Track record of delivering complex projects on time and within budget, leveraging tools like MS Project

7. Technology Savvy: Familiarity with GDS systems, CRM platforms (e.g., Salesforce), and hotel distribution channels (e.g., direct connect, XML).

8. Fluent in English and Mandarin (written and verbal), with the ability to communicate effectively in cross-cultural environments.

9. Willingness to travel internationally (up to 30% of the time) to meet partners and attend industry events.

10. Possesses high AI sensitivity, accustomed to an 'AI First' mindset, and capable of effectively integrating AI into daily workflows.

Private Advertiser

Job Description

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, and performance of The Pod Boutique Capsule Hotel. Reporting directly to the Director, this role oversees all departments to ensure exceptional guest experiences, strong financial performance, regulatory compliance, and alignment with the brand’s vision and values.

The HM will provide strategic direction while being hands-on in daily operations, fostering a positive team culture and driving continuous improvement across the hotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping, Maintenance and Administration.

• Ensure smooth day-to-day operations while maintaining high service standards and brand consistency.     

• Act as the primary representative of the hotel with owners, authorities, partners, and vendors.

Guest Experience

• Ensure a consistently high level of guest satisfaction and service excellence.

• Handle escalated guest feedback, complaints, and service recovery professionally and promptly.

• Drive initiatives to enhance guest experience, online reviews, and brand reputation.

Financial& Business Performance

• Prepare and manage annual budgets, forecasts, and operating plans.     

• Prepare monthly report on guest statistics and revenue comparison

• Monitor revenue, expenses, and profitability; implement cost-control measures where necessary.

• Analyze performance reports (occupancy, ADR, RevPAR) and take corrective actions.

Sales, Marketing & Revenue Management

• Work closely with sales and OTA partners to maximize occupancy and revenue.

• Manage all of the hotel’s social media platforms

• Implement marketing strategies for the hotel

• Develop and execute rates, promotions, and distribution strategies.

• Monitor market trends and competitor activity.

People Management

• Recruit, train, coach, and develop department heads and team members.

• Build a strong, motivated, and service-oriented team culture.

• Conduct performance reviews, manpower planning, and discipline in accordance with company policies and Singapore labor laws.

Compliance & Risk Management

• Ensure full compliance with regulatory requirements (URA, STB, SCDF, MOM, NEA, etc.).

• Maintain safety, security, and hygiene standards across the property.

• Oversee licensing, audits, inspections, and SOP implementation.

Facilities & Asset Management

Ensure proper upkeep of the hotel’s facilities, rooms, and equipment.
Plan and oversee preventive maintenance and refurbishment works where required.
Manage contracts with suppliers and service providers.

Job Requirements

• Minimum 5–8 years of hospitality experience, with at least 2–3 years in a senior management or Hotel Manager role.

• Experience in boutique, lifestyle, capsule, or budget hotels is highly preferred.

• Strong leadership, people management, and communication skills.

• Solid understanding of hotel financials, revenue management, and operational KPIs.

• Knowledge of Singapore hospitality regulations and licensing requirements.

• Hands-on, adaptable, and comfortable working in a fast-paced environment.

• Excellent problem-solving and decision-making skills.

• Proficient in hotel systems (PMS, OTA platforms, reporting tools).

FUSION88 PRIVATE LIMITED

Job Description

Key Responsibilities

Ensure performers are well-prepared and properly dressed before going on stage

Coordinate performance schedules and stage flow

Submit song lists to the music teacher in advance

Check stage equipment (mic, lights, sound system) and report faults promptly

Prepare daily work reports

Maintain discipline and professionalism on stage

Assist in training performers in stage performance and singing

Handle on-site issues and ensure smooth show operations

Communicate effectively with performers, DJs, music team, and management

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for an Assistant Manager for Hai Tien Lo Restaurant. You will play a pivotal role in leading and inspiring a committed team, ensuring the highest standards of quality in food and beverage service. If you are driven by excellence and have a flair for hospitality, we want you to be part of our growing team.

Job Duties:

• Assist in managing the overall operation, administration, and profitability of the outlet.

• Assist in developing and implementing the annual business plan and strategies.

• Support departmental training for associates to ensure consistency and enhance service quality standards.

• Maintain and elevate standards in presentation, supervision, and management of food and beverage service.

• Participate in strategic marketing and discussions to set new standards.

• Promote guest satisfaction and address feedback.

• Facilitate smooth shift transitions and manage key updates.

Talent Profile:

• Minimum 3 years of experience in a similar capacity in the hospitality industry.

• Strong knowledge of food and beverage operations, with proven track record in delivering operational results with a focus on personalized service.

• Responsible and willing to learn.

• Maintain highest standards of professionalism, ethics, grooming and attitude.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Marriott International

Job Description

ARKCLUB INTERNATIONAL MANAGEMENT PTE. LTD.

Job Description

Job Summary

The Performing Artiste Manager is responsible for the strategic and operational management of the venue’s entertainment lineup. This role acts as the bridge between creative talent and business goals. You will oversee talent scouting, contract negotiations, and the daily execution of live shows to ensure the entertainment consistently enhances the venue's atmosphere and drives guest satisfaction.

• Talent Scouting & Programming: Proactively source and audition vocalists, bands, and DJs. Curate a monthly entertainment calendar that aligns with the venue’s branding and target demographics.

• Contracting & Compliance: Negotiate performance fees and terms. Ensure all performers have valid contracts and that the venue adheres to local regulations regarding live performances and entertainment licensing.

• Performance Management: Set KPIs for performers regarding stage presence, repertoire diversity, and audience interaction. Conduct regular performance reviews and provide creative coaching.

• Budget Oversight: Manage the monthly entertainment budget, ensuring high-quality talent is secured while maintaining a healthy return on investment.

• Strategic Planning: Collaborate with the Marketing and F&B teams to develop themed nights, seasonal events, and promotional campaigns that leverage the artistes' following.

• Administrative Coordination: Assist with the documentation required for Work Pass applications or professional visit passes for foreign performers, ensuring all paperwork is submitted to relevant authorities.

• Social Media Direction: Direct and oversee the creation of high-quality "Live" snippets or behind-the-scenes content for platforms like TikTok and Instagram to build the venue’s online brand.

• Guest Experience Liaison: Handle special requests from VIP guests, such as song dedications or organizing "Meet and Greet" moments with lead performers.

• Technical Troubleshooting: Coordinate with the sound and lighting crew to resolve equipment issues or stage layout changes for special guest appearances.

• Market Intelligence: Periodically visit competing venues to stay informed about industry trends, popular music styles, and emerging talent in the local circuit.
  

  Any other ad hoc tasks assigned.
  

• Strong negotiation skills

• Excellent interpersonal skills with the ability to manage diverse creative personalities.

• Willingness to work non-traditional hours, including late nights, weekends, and public holidays.

• Leadership: Ability to inspire performers and maintain high morale within the entertainment department.

• Operational Excellence: Strong organizational skills to manage complex schedules and multiple concurrent projects.

• Commercial Acumen: Ability to balance artistic quality with the venue's financial goals.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 10 years of combined facility management and service experience with an emphasis on facilities, hospitality, corporate services, property management or equivalent office management experience within an organization.

• Experience developing and managing budgets (including capital budget justification).
• Experience effecting strategic change and initiatives where prudent.
• Experience with agreement management, including ensuring compliance with the terms and conditions, change governance, and agreement performance management.
• Ability to think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table.

About the job
At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering environments where Google and our employees can thrive.

MOTON INTERNATIONAL HUMAN RESOURCES PTE. LTD.

Job Description

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

Job Description

[What the role is]

[What you will be working on]

The OD Department oversees an exciting and diverse portfolio of work, including but not limited to corporate planning, organisational excellence, staff innovation and quality service management. You will have opportunities to be exposed to different areas of work and/or cross-functional projects. In line with ITE’s focus on digitalisation, OD officers are expected to learn and be open to applying new technology in their work.

[What we are looking for]

We value candidates who have a growth mindset and a keen sense of perspective, and are resourceful, proactive and able to work well in teams. As a member of the OD team, you must be an effective communicator with strong analytical and writing skills, including ability to produce simple video content and/or infographics for stakeholder communications. Having experience in staff innovation and service quality-related work is a plus point. You will also be required to support the organisation of corporate events in various modes (physical, virtual or hybrid).

ICE Holidays (S) PTE LTD

Job Description

Position: Ticketing Manager (Singapore Branch)

Reporting to: General Manger & Managing Director

Company Description:

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region. We are committed to delivering exceptional travel experiences through strategic partnerships and high-quality travel products.

In line with our growth strategy, our company has expanded its business into the Singapore market under the registered entity ICE HOLIDAYS (S) PTE LTD. We are primarily focused on B2B outbound travel, offering curated international travel solutions to our network of travel partners. This expansion marks a significant milestone in our regional development, allowing us to better serve our partners and clients in Singapore with localized support and tailored travel services.

The Ticketing Manager plays a key operational role in overseeing all airline ticketing functions within the organization. This role is responsible for managing daily ticketing operations, ensuring accuracy in ticket issuance, reissuance, refunds, fare calculations, and compliance with airline policies and industry regulations.

The position requires close coordination with airlines, GDS systems, internal sales teams, and travel partners to ensure efficient ticketing processes, cost control, and high service standards.

Job Responsibilities:

• Oversee and manage the daily airline ticketing operations including ticket issuance, reissuance, refunds, exchanges, and fare recalculations.

• Ensure all ticketing activities comply with IATA regulations, airline fare rules, BSP (Billing and Settlement Plan) procedures, and industry compliance standards.

• Supervise and guide the ticketing team to ensure accuracy, productivity, and service quality.

• Monitor airline fare updates, ticketing policies, and travel regulations to ensure proper implementation.

• Work closely with airlines, consolidators, and suppliers to resolve ticketing issues, ADM/ACM cases, and operational matters.

• Support sales and operations teams with ticketing expertise, fare quotations, routing options, and complex ticketing solutions.

• Ensure proper queue management in GDS systems (Example: Amadeus / Sabre / Galileo) and monitor ticketing deadlines.

• Review and monitor ticketing performance, error rates, and operational efficiency to implement improvements.

• Assist management in negotiating airline fares, group fares, and special arrangements where applicable.

• Prepare ticketing reports and operational updates for management review.

• Handle escalations related to ticketing discrepancies, schedule changes, cancellations, and airline irregularities.

• Carry out any other related ad-hoc duties as assigned by Management

Requirements:

• Minimum 5–8 years of relevant experience in airline ticketing or travel operations, preferably within a B2B travel agency, airline, or travel wholesaler environment.

• Candidates with previous airline industry experience will be highly preferred.

• Strong knowledge of airline fare rules, ticketing procedures, and travel industry regulations.

• Hands-on experience with GDS systems such as Amadeus, Sabre, or Galileo.

• Strong understanding of ticket issuance, reissue, refunds, ADM handling, and fare construction.

• Excellent problem-solving skills and ability to manage complex ticketing scenarios.

• Strong leadership and team management capabilities.

• Good communication and coordination skills with airlines, suppliers, and internal teams.

• Proficient in Microsoft Office and ticketing reporting systems.

• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

• Experience in the Singapore travel market is highly preferred

Benefits:

• Annual Company trip (For Confirmed Employees)

• Yearly Bonus depending on Company performance and reflect to Individual performance

• Annual performance appraisal review annually to identify room for improvement process

• Outpatient medical coverage from registered clinics

• Employee price for travel packages (For Confirmed Employees)

• Company uniform provided

• Travelling claims by receipt

11 WESTSIDE ASIA SQUARE PTE. LTD.

Job Description

Job Description
The position assists the restaurant manager in supervising the overall operation and service standards of the outlet to meet and exceed guests’ dining experience expectations.  

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within the Liberty Group, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.  

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers, and payroll costs. 

• Supervises the daily operation and ensures sufficient manning coverage for operations. 

• Assigns the supervisors with responsibilities and tasks that they are best suited for. 

• Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel. 

• Consistently adheres to the timeline of deliverables. 

• Maintains consistency in quality of food, beverage, and service above all else.  

• In the absence of the manager, attends briefings and meetings held by the department and updates all the latest policies as needed. 

• Possesses in depth and supervision knowledge of all food and beverage menus, and its preparations, and presentations. This includes in-depth knowledge and supervision of bar and wine operations. 

• Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.  

• Ensures the cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.  

• Familiarises self with the hotel’s applicable processes, software and technologies (e.g., Micros, Avero, Material Control, etc.). 

• Is present in the operation during all meal periods. 

Provides a Leading and Consistent Guest Experience  

• Is proactively engaged in guest service. 

• Promotes sales through direct contact with guests.  

• Constantly obtains guest feedback during operation to ensure satisfaction and builds a loyal following/return guest database. 

• Handles guest complaints and comments competently and swiftly. 

• Leads the service team to personalise guest experience and in accordance with Hotel Standards.  

• Builds strong relationships with local guests and builds a loyal following as a foundation for a successful operation.  

• Maintains levels of confidentiality and discretion of the guest, colleagues, and operators at all times.  
  

  REQUIREMENTS

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent

  • Minimum 3 years of relevant experience with at least 2 years at a managerial level

  • Energetic, good team player, and service-oriented

  • Great leadership with solid analytical, communications, and interpersonal skills

  • Independent, proactive, resourceful, and able to work in a fast-paced environment

Private Advertiser

Job Description

Responsibilities:

• Manage and coordinate schedules for ~15 helpers/ drivers/ gardeners

• Oversee the cleanliness and maintenance schedule of the house

• Assist with events and arranging catering when required

Experience:

• Hotel/ Resort house keeping experience

• 5 years' experience, ideally at manager level of Head Housekeeper level

Terms:

• Food and accommodation provided

PSGourmet Pte Ltd

Over the last 20 years, PS.Cafe Group has developed an iconic style and culture unique to modern Singapore. We have become known for casual, friendly, yet professional service, great food and ambience… a true urban escape.

Job Description

Assistant Manager to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent

• Minimum 3 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office

Private Advertiser

Job Description

About the role

As the Hotel Operations Manager, you will play a pivotal role in ensuring the smooth and efficient running of our hotel in the Chinatown Central Region. This full-time position will see you overseeing all daily hotel operations, from front desk management to staff supervision and guest experience optimization.

What you'll be doing

1. Manage and oversee all hotel operations, including front desk, housekeeping, and maintenance

2. Develop and implement operational strategies to enhance efficiency, guest satisfaction, and profitability

3. Lead, motivate, and provide training to a team of hotel staff to ensure exceptional service delivery

4. Monitor and analyse hotel performance metrics, identifying areas for improvement

5. Ensure compliance with relevant industry regulations, safety standards, and brand guidelines

6. Collaborate with other departments to coordinate hotel activities and address guest inquiries

7. Manage the hotel's inventory, procurement, and budgeting processes

What we're looking for

1. Experience in hotel operations management or a related field

2. Strong leadership, problem-solving, and decision-making skills

3. Excellent communication and interpersonal abilities to effectively interact with guests and staff

4. Proficient in hotel management software and data analysis tools

5. Thorough understanding of the hospitality industry, including trends, best practices, and regulatory requirements

6. Ability to multitask, prioritize, and work under pressure to meet deadlines

About us

Set in Singapore’s vibrant Chinatown, our hotel is a 46-room design hotel that offers a contemporary take on the traditional heritage shop house.

ALADDIN LAMIAN PTE. LTD.

Job Description

Candidates should be able to work on shifts work and weekends as we are operating a restaurant.

Core duties

• Strategic planning: Developing and executing strategies to maximize profits, productivity, and company growth.
• Operational oversight: Managing the day-to-day operations of the business to ensure efficiency and quality control.
• Financial management: Creating and managing budgets, controlling costs, and ensuring overall financial health.
• Staff leadership: Hiring, training, and evaluating employees; conducting performance reviews; and setting goals for teams.
• Stakeholder management: Building and maintaining strong relationships with internal and external stakeholders, including clients and senior management.

Key responsibilities

• Developing and implementing company policies and procedures.
• Monitoring performance of staff and departments.
• Ensuring compliance with health, safety, and other regulations.
• Analyzing business and operational performance to identify areas for improvement.
• Reporting on key performance indicators to senior executives.
• Addressing and resolving employee and customer issues.
• Staying up-to-date on industry trends and competitor activity.

- 13 months bonus

- Annual leave entitlement

- Health Insurance

- Performance Bonus

LITTLE BOWL PTE. LTD.

Job Description

Job Summary

Manage daily restaurant operations to deliver excellent customer service, supervise and schedule staff effectively, control stock and costs, and maintain hygiene and safety standards in a fast-paced environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and service quality
• Supervise and create staff schedules to optimize team performance and coverage
• Deliver consistent, high-quality customer service and promptly address customer feedback
• Manage inventory levels and control costs to maximize profitability
• Enforce hygiene and safety standards to comply with regulatory requirements
• Adapt to fast-paced work conditions and maintain operational efficiency
• Work shifts, including weekends and public holidays, to support business needs

Preferred competencies and qualifications

• Relevant experience in the food and beverage industry
• Strong leadership skills to motivate and guide team members
• Effective communication skills to coordinate with staff and customers

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

The scope of Director of Operations will involve managing the overall direction and operations of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security. You shall be required to develop specific goals, policies and strategies for your departments which shall be implemented through correct planning, organizing and training, while also ensuring that high standards, quality and maximum profitability is aimed for at all times as per standard set by COMO Hotels & Resorts.

MAIN DUTIES AND RESPONSIBILITIES

OPERATIONS TEAM

1. Oversee the entire operations of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security, paying particular attention to the service standards in accordance with COMO Hotels and Resorts
2. Maintain a positive, professional and natural manner with all guests and team members, with the aim to build rapport and loyalty to the property and COMO Hotels and Resorts
3. Provide, maintain and manage the departments environment to ensure you receive open, constructive feedback and development
4. Review structure and organization of all related departments and improve where necessary
5. Lead, motivate and manage the operational teams in the execution of their duties to maximize operational efficiency.
6. Lead, develop and empower the Head of Departments to identify opportunities and make recommendations for improving efficiency and quality of service in their respective departments
7. Ensure that standards and procedures are adhered to at all times, communicate to the relevant department heads to allow a smooth  operation
8. Adopt a flexible approach and demonstrate a ‘can do’ attitude to your team so that they feel comfortable with communicating to you. Set an example that others can follow
9. To manage and develop a service related environment, where attention to detail and both internal and external guests needs are paramount
10. Implement and evaluate policies and procedures for the operation of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security.
11. Ensure that all COMO Operations Manuals are localized, implemented and reviewed within the operational departments
12. To encourage and develop innovation and creativity, passion, and style in the departments.
13. Develop a positive and motivated team at all times
14. Adopt a ‘hands on’ approach with the teams that you are given direct responsibility for.
15. Ensure that you spend time with these teams on a daily basis and offer your support and guidance equally
16. Any other reasonable duties as requested by the General Manager or their delegate

ADMIN & GENERAL

1. Ensures highest level of guest satisfaction by providing, within hotel and group standards, extraordinary quality guest services and amenities
2. Adjust, fix, amend and correct and improve operational areas when and where possible to ensure guest satisfaction
3. Assists in overseeing and directing the personnel function of departments under your responsibility including recruitment, hiring, orientation, coaching, counseling, training, wage and salary administration, labor relations, performance appraisal and succession planning
4. Approve all divisional candidates prior to hiring process.
5. Determine training requirements and monitor training is regular & training plans are in place
6. Respond to inquiries & resolve customer complaints in a timely and appropriate manner.
7. Perform random room check and public areas to ensure standards are maintained.
8. Ensure and adjust appropriate staffing levels during peak and low occupancies
9. Approve the departmental Head of Departments leave request to ensure coverage when the hotel demand patterns and operational needs
10. Responsible for negotiating and controlling contractors in the operational departments, in conjunction with the Director of Finance and General Manager
11. Ensure uniforms, linen and toweling and all other operating equipment in the Division in controlled and sufficient for hotel needs
12. Attend weekly/ monthly meetings. Chair monthly departmental meetings as necessary
13. Motivate and lead managers and team members by example

FINANCIAL RESPONSIBILITIES

1.   Prepare all operational departments’ annual budget and monitor the departmental budgets while establishing systems that can be implemented to ensure that budget targets are reached or exceeded whilst not diminishing service quality.

2.   Prepare the yearly CAPEX and monitor that it is utilised accordingly

1. Monitor budgets and profit & loss reports on a monthly basis to ensure that any variances are analysed and explained during the appropriate meetings.
2. Implement the approved budget, ensure budgets set are achievable, control of expenditure is kept within budget, monitor costs & take corrective measures when necessary.
3. Monitor all budgets and assist the GM establishing systems that can be implemented to ensure that budget targets are reached or exceeded whilst not diminishing service quality
4. Assist with the gathering of accurate information and statistics that can assist with the creation of the annual Sales & Marketing Plan
5. Be aware of market developments and competitor activities to ensure that the property is in line/ahead of the competition both in products and services in general
6. Implement and suggest systems that maximize the revenue produced by the property facilities in order that the budget is achieved or exceeded
7. Responsible for safeguarding all company assets by ensuring that effective controls are implemented and reviewed.

Key Requirements

·        8-10 years of experience in managerial roles in Rooms/Operations Division.

·        Bachelor’s degree in Hospitality Management or related field.

·        Knowledge in MS Office and Opera is highly desirable.

·        Excellent attention to detail.

·        Responsible attitude with a calm and professional approach.

·        A positive character with a proactive approach and a self-driven attitude.

·        Customer-Centric.

·        Motivation, discretion and confidentiality.

·        Familiar with COMO brand and values.

EXTRA DUTIES

Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

From time to time the hotel may ask you to perform duties that are not included in this job description. You should do these duties as long as the request is reasonable and will not affect your health, safety or security.

DL Public Relations

Job Description

🌟 General Manager / CEO – Hotel, Resort & Condotel (Mandarin Proficient)
📍 Location: Pasay City (Metro Manila) & Laguna, Philippines
💼 Employment Type: Full-time | Onsite
💰 Salary: Highly Negotiable

✨ Lead a Landmark Hospitality Project from the Ground Up

Are you a visionary hospitality leader ready to take on a high-profile role? This is a rare opportunity to lead, shape, and launch a prestigious hotel, resort, and condotel development in the Philippines.

We are looking for a dynamic and results-driven General Manager / CEO who can drive operational excellence, build high-performing teams, and deliver outstanding guest experiences.

🌏 Open to international candidates (Singaporean and beyond) – relocation to the Philippines is required and can be discussed during the hiring process.

🔑 Your Key Impact

• Lead end-to-end operations: from pre-opening strategy to full-scale management

• Drive business growth and profitability through strong financial and operational leadership

• Establish and optimize SOPs and service standards across all departments

• Build, lead, and inspire a high-performing hospitality team

• Manage stakeholders, partnerships, and executive reporting

• Oversee budgeting, cost control, and resource allocation

• Ensure compliance, risk management, and quality assurance

• Identify and execute business development opportunities

👤 What We’re Looking For

• 5–10+ years of leadership experience as a Hotel General Manager / CEO

• Strong background in hotel, resort, or condotel operations

• Proven success in driving revenue, managing costs, and scaling operations

• Well-connected within the hospitality industry (preferred)

• Strong leadership, communication, and decision-making skills

• Able to thrive in a fast-paced, high-growth environment

• Willing to relocate to the Philippines

• Available to start ASAP

🎁 What You’ll Get

• Highly competitive, negotiable salary.

• Opportunity to lead a flagship hospitality project

• International work environment with strong career growth potential

• Direct impact on business success and expansion

• Supportive leadership and dynamic company culture

🏢 About the Company

DL Public Relations is a fast-growing hospitality management company behind a portfolio of premium hotels and resorts in the Philippines. We are committed to innovation, excellence, and world-class guest experiences, while investing in the growth of our people.

Kulnari Adventure Golf Pte Ltd

Job Description

At Kulnari Mystery Golf, we don’t just run a venue, we deliver an experience!!

As an Assistant Manager, you are the bridge between operations and storytelling. You’ll ensure the floor runs seamlessly, the team performs confidently, and every guest leaves having experienced something memorable. This role requires strong operational control, people development skills, and the ability to stay composed in a dynamic, guest-facing environment.

Key Responsibilities

Floor Operations & Manpower Deployment

Plan and deploy daily manpower based on booking volume and guest flow

Ensure all stations are adequately staffed to maintain a smooth and immersive experience

Anticipate peak periods and adjust deployment in real time to avoid service gaps

Guest Experience & Service Recovery

Manage guest interactions with professionalism, especially in high-pressure or demanding situations

Resolve feedback and service issues calmly while protecting the Kulnari experience

Balance operational efficiency with maintaining the integrity of the mystery-themed journey

Training, Role Play & Team Readiness

Conduct structured role-play sessions to prepare part-timers and interns for real guest scenarios

Coach team members to confidently run stations independently

Build a team that is not just operationally ready, but also aligned with the experience we deliver

Leadership & Team Alignment

Drive team understanding of Kulnari’s goals, standards, and brand direction

Align daily execution with bigger-picture business objectives

Lead by example — on the floor, in attitude, and in ownership

Operational Excellence

Ensure adherence to SOPs while remaining flexible to operational needs

Monitor performance and provide real-time, constructive feedback

Continuously identify areas for improvement in both service and efficiency

What We’re Looking For

Experience in hospitality, attractions, or fast-paced service environments like F&B

Strong composure — able to stay calm, clear, and solution-focused under pressure

Confident in handling difficult guests without escalating situations

Passion for coaching and developing junior team members

Willingness to work weekends, evenings, and public holidays. Do note that our operations runs 7 days a week but all staff work a 5 day work week.

Who You Are

You take ownership of the floor like it’s your own business

You notice problems before they happen

You’re firm but fair with your team

You understand that great experiences come from both structure and people

You are a team player and have great communication skills.

If you think you are a right fit, please do get in touch indicating your salary expectations and why you think you are good fit for this role. Please note that salary commensurates with experience.

STA WESTERN PTE. LTD.

Job Description

• Staff Management: Overseeing the recruitment, training, and performance evaluation of staff.
• Operational Management: Ensuring efficient operations, including scheduling, inventory management, and compliance with health and safety regulations.
• Customer Service: Greeting guests, addressing complaints, and ensuring a positive dining experience.
• Financial Management: Monitoring sales, revenue, expenses, and profits, and creating budgets and financial reports.
• Team Management: Leading and motivating the team, and providing coaching and feedback to improve staff performance.
  A successful restaurant manager is expected to have strong leadership and operational skills, including communication, team supervision, and decision-making abilities. They should also be proactive, organized, and solutions-focused to uphold company standards and drive customer satisfaction. 6

MC INFINIX PTE. LTD.

Job Description

Job Summary

Manage and coordinate performing artistes’ schedules and training to ensure consistent monthly performance routines. Lead event management efforts and contribute creative ideas for monthly event hosting to enhance company productions.

Responsibilities

• Coordinate and schedule performing artistes’ rosters to ensure optimal coverage for all events
• Design and deliver training sessions to improve performing artistes’ skills and performance quality
• Monitor and ensure each artiste adheres to their monthly performance routines
• Manage company events independently, overseeing logistics and execution to meet organizational standards
• Develop and propose creative ideas to enhance the hosting and engagement of monthly events
• Maintain a positive and sociable demeanor to foster a collaborative and motivating environment

Bomul Holdings Pte. Ltd.

Job Description

Company Overview / Employee Value Proposition

BOMUL Samgyetang is a Korean wellness dining restaurant dedicated to the art of nourishment. Each bowl begins with premium organic spring chicken, raised for 50–60 days in cage-free environments that allow natural movement and healthy growth. These chickens develop tender yet pleasantly chewy meat, perfect for creating authentic ginseng chicken soup, a timeless dish cherished across generations. Every soup is simmered in a hanging broth brewed from 18 carefully selected herbs, balancing rich flavour with the healing essence of traditional Korean wellness cuisine. BOMUL, meaning “treasure” in Korean, reflects our belief that true wellness is a treasure to be nurtured, shared, and enjoyed in every nourishing bowl.

Job Summary

The Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring service excellence, staff performance, and compliance with company standards. This role helps manage both front-of-house and back-of-house coordination to ensure smooth business operations.

Responsibilities

• Lead daily restaurant operations in collaboration with the Restaurant Manager to drive service excellence and operational efficiency
• Supervise service staff by monitoring performance and enforcing high standards of customer service to enhance guest satisfaction
• Develop and support staff scheduling and deployment plans to optimize workforce productivity and coverage
• Manage customer feedback by resolving service issues promptly and professionally to maintain positive guest experiences
• Enforce compliance with company SOPs, hygiene protocols, and safety standards to uphold operational integrity
• Assist with inventory control and ordering processes to maintain stock levels and support cost management objectives
• Monitor cash handling procedures, POS operations, and daily sales reports to ensure financial accuracy and accountability
• Train, coach, and motivate staff to sustain consistent service quality and foster a collaborative team environment
• Coordinate closely with kitchen and service teams to ensure seamless front-of-house and back-of-house operations
• Assume full operational responsibility in the absence of the Restaurant Manager to maintain business continuity

ONE FRAGRANCE HOLDINGS PTE. LTD.

Job Description

Job Title: Bubble Tea Manager (Full-Time)
Location: Yishun
Schedule: 4-Day Work Week, 10:00 AM - 10:30 PM | Flexible scheduling available

About Us:

Join a beloved and long-established bubble tea brand, bringing authentic Taiwanese flavors and a vibrant tea culture to our community. We are passionate about crafting high-quality beverages and creating memorable experiences for every customer.

The Opportunity:

We are seeking energetic and customer-focused Baristas to join our dynamic team. In this role, you will be at the heart of our operations, mastering the art of bubble tea preparation while ensuring exceptional service that keeps our guests returning. Full training is provided, offering a fantastic entry point into the food and beverage industry.

Key Responsibilities:

• Prepare a wide variety of high-quality bubble teas, fruit teas, and other specialty beverages with precision and consistency.

• Deliver friendly, efficient, and knowledgeable customer service at the counter and drive-thru (if applicable).

• Operate cash registers and handle transactions accurately.

• Maintain impeccable cleanliness and sanitation standards for all equipment and work areas.

• Follow detailed recipes and procedures to ensure product quality and safety.

• Contribute to a positive, fast-paced, and collaborative team environment.

• Assist with inventory stocking and store presentation.

What We're Looking For (Qualifications):

• A positive attitude and a genuine passion for customer service.

• Ability to thrive in a fast-paced environment and work effectively as part of a team.

• Strong attention to detail and a commitment to quality.

• Excellent communication and interpersonal skills.

• Willingness to learn and adhere to all food safety and operational standards.

• Previous experience in a bubble tea shop, café, or quick-service restaurant is a strong asset.

What We Offer:

• Comprehensive Training: No prior bubble tea experience? No problem. We provide full, paid training.

• Attractive Compensation & Benefits: Competitive hourly wage, performance-based bonuses, and an annual 13th-month bonus.

• Industry-Leading Schedule: Enjoy a better work-life balance with our 4-day work week (average 40-45 hours).

• Growth Opportunities: Be part of a growing, established brand with potential for career development.

• Energetic & Fun Culture: Work in a lively atmosphere with a supportive team.

Ready to Brew a Great Career With Us?

Apply today by submitting your resume to us at nancygohtl@yahoo.com and a brief note about why you'd be a great fit for our team!

YOCHI ASIA PTE. LTD.

Job Description

The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve commercial results.

Roles and Responsibilities

• Ensure every team member is committed to delivering great customer service

• Always maintain a clean and tidy venue, ensuring team members are aware of their roles and tasks

• Address any customer concerns or issues with professionalism and care and address any escalated matters

• Ensure all food products are prepared to adhere to the respective operational procedures

• Manage all food inventory to maximise sales and profitability

• Ensure all team members adhere to all Yo-Chi policies and procedures

• Record and act upon any identified hazards in the venue

• Provide feedback and ongoing coaching of the team to build on product quality, knowledge and service skills

• Lead by example, demonstrating the standards of care and customer service that are expected of the team

FENG YUAN RESTAURANT PTE. LTD.

Job Description

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

Our client is a local firm in Singapore.

Location: West Region

Key Responsibilities

Event Operations & Coordination

• Support the spatial experience lead and programming lead in the planning and coordinating of the event operations with the various side activities programme owners held in external venue

• Establish and implement efficient workflow processes to ensure effective preparation to the lead up of the events

• Plan, coordinate and work closely with the appointed event organiser and venue partner for all event logistics related matters

• Focus on ground operations coordination, ensuring seamless execution of all event elements

Virtual Experience & Stakeholder Coordination

• Manage the virtual experience including platform selection, setup, and maintenance

• Collaborate with internal ATxPO (Programme) & Show Ops Experience teams to ensure up-to-date information for the virtual experience track

• Work with the ATxPO (systems) in the UX interface on ensuring that the information are up to date for the virtual platform and reporting

• Work closely with events management company and virtual systems vendor

• Participate in external and internal project management activities and work-in-progress meetings

• Liaise closely with internal government stakeholders and external industry partners

• Manage and work on event-related administrative duties & documentation

• Offer operational support for other INTL and ATxPO division wide programs and activities

Requirements

• Degree holder

• Preferably 4 years of experience in understanding events management operations for exclusive APAC industry and ministerial event programs (i.e.: Conference) of up to 1000+ attendees

• Resourceful and meticulous and able to multi-task

• Excellent project management abilities to work across various functional workstreams, timeline, and logistics simultaneously, ensuring no details is overlooked

• Strong ground operations management skills to handle on-site challenges

• Familiar with best practices in online engagement, streaming technologies and digital engagement tools

• Good interpersonal and communication skills

• Independent, with ability to work well under pressure and meet deadlines

• Proficiency in Microsoft Office Suite (PowerPoint, Excel and Word)

• Familiarity with public sector processes and stakeholder management is a bonus

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret to inform you that only shortlisted applicants would be notified

WILD CHEESE PTE. LTD.

Job Description

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

XIN WOOD PRODUCTS MANUFACTURING PTE. LTD.

Job Description

Assistant General Manager (AGM)

supports the General Manager (GM) by overseeing daily operations, implementing strategic goals, and managing staff across various departments

. They act as a crucial liaison between senior management and operational teams, ensuring efficiency, handling administrative duties, and stepping in during the GM's absence.

Indeed

 +1

Key Responsibilities

• Operational Management: Daily oversight of business functions to ensure efficiency.
• Leadership & Staff Supervision: Mentoring employees and departmental heads.
• Strategic Support: Assisting in developing and implementing company strategies and budgets.
• Reporting: Preparing performance reports and providing recommendations.
• Stakeholder Relations: Building relationships with clients, suppliers, and key stakeholders. Ding Yi Music Company +2

Requirements and Skills

• Experience: Usually requires prior experience in management, often 2-5+ years in the relevant industry (e.g., hospitality, retail).
• Skills: Strong communication, leadership, problem-solving, and organizational skills.
• Technical Knowledge: Familiarity with HR, finance, and procurement systems. Ding Yi Music Company +4

GN PEST & CLEANING SERVICES PTE. LTD.

Job Description

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

Mixcity Pte. Ltd.

Job Description

About the role
Mixcity Pte. Ltd. is seeking an experienced F&B Tea Barista to join our growing bubble tea team. This full-time position is based across our stores in the Central Region of Singapore and offers a competitive salary range of $3,150 to $3,500 per month.

What you'll be doing

Receiving 1 year Manager training and become the Outlet Manager in your second year service.

• Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients

• Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience

• Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained

• Assist with inventory management and restocking of supplies as needed

• Support the wider F&B team with any other tasks as required

What we're looking for

• Excellent customer service skills and the ability to work well in a team

• Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation

• Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer
At Mixcity, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:

• Comprehensive health and dental insurance coverage

• Opportunities for career development and skills training

• Generous staff discounts on our products

• A fun and collaborative team culture with regular social events

About us
Mixcity Pte. Ltd. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now

Commonwealth Concepts Pte. Ltd.

Commonwealth Concepts is a Singapore-based food & beverage group with over 15 unique and specialised brands under its wings. The group manages a spectrum of successful concepts spanning from fine dining restaurants like Bedrock and Fat Cow, to cafe & bistro such as The Marmalade Pantry, Kinki Restaurant + Bar and Oriole Coffee + Bar, to quick service restaurants like PastaMania and Kraftwich, and CIN CIN bar. Whilst serving different needs in our culinary landscape, each concept is conceived and actualised with the core vision of building brands that nourish the world. At Commonwealth Concepts, our passion for food is at the heart of the business. We continuously push boundaries in innovation to create new and modern concepts and amalgamating resources, and platforms to provide the best for our customers. Watch our corporate video here: https://www.linkedin.com/feed/update/urn:li:activity:6904703439339704320

Job Description

Job Purpose:

You will lead and oversee all aspects of the café business, as well as any other projects designated by management, within the Commonwealth Concepts group. The role provides strategic direction and operational oversight to ensure alignment with HQ’s vision, brand standards, and commercial objectives. Key responsibilities include driving menu planning and cost management, upholding excellence in food quality, presentation, and service delivery, and maintaining the highest standards of food safety and brand integrity. You will be accountable for overall business performance, including sales growth, profitability, people development, and QSC excellence.

You will also provide leadership to the internal pastry production team, curating innovative and trend-relevant in-house cakes and pastries, while expanding the Corporate & Social Gifting and Events business to optimise product innovation, revenue generation, and operational efficiency.

In addition, you will mentor and develop Operations/Restaurant Managers and Outlet Chefs, strengthening capabilities in sales management, cost control, team leadership, and operational execution. The role requires close collaboration with senior management and cross-functional HQ teams to drive performance, innovation, and sustainable growth across the portfolio.

Job Responsibilities:

• Drive business and be fully responsible for the Profit & Loss for each business concept/outlet, with an overall accountability for sales, profits, COGs, people and QSC KPIs.

• Plans and prepares the commercial action plan, menu engineering with the Operations/Restaurant Managers/Head Chef and ensure smooth implementation and proper tracking are in place, including approved costing sheet

• Demonstrate creativity and innovation to facilitate commercial business and operations

• Oversight on the operational activities while optimizing staff productivity and efficiencies

• Manage and work closely with Operations/Restaurant Managers/Head Chef to develop operational strategies to improve work process, sales, profits, COGs and up-selling, which includes propositions for staff incentives

• Analyze past financials and business data to spot trends and threats and the growth plans for the respective concept/outlet

• Bi-monthly updates and monthly report with the HQ team/ direct superior

• Responsible to upkeep the brand image standard for each concept, that includes introducing of new menu item, food presentation, service delivery and tone of voice

• Involve in HR recruitment process and initiative in order to meet the manpower requirement

• Provide emotional and technical support to Operations Team in order to build up their confidence, keep them motivated and positive

• Evaluates team members and delivers constructive feedback to employees in regards to performance

• Ensure that operational standards are consistently met in regard to sanitation requirements, food safety regulations, operations licenses and loss prevention

• Analyses guests’ comments and implements any corrective actions as required

• Involved directly on payroll management, sales reports, forecasts, inventory and yearly budgeting

• Work closely with the Operations/Restaurant Managers/Head Chef at the outlet for keeping appliances, kitchen equipment and furniture in reliable working order, and following up on regular maintenance

 
Qualifications and Experience:

• Diploma or Degree in Business Management with at least 6 years of experience in Operations and at least 2 years in a managerial position, or an equivalent combination of related experience and formal education.

• Have helicopter view and foresight to see the overall progress, spot trends and plan ahead

• Competent with financial analysis and effective problem-solving skill

• Good people skills and effective communicator

• A meticulous eye for detail

• Good F&B industry knowledge and familiar with different strategies used by industry players and competitors

• Is mature, attentive listener and decisive

• Required to work on off-office hours as and when required

• Required to travel from outlet to outlet frequently

• Proficient with Microsoft software such as Word, Excel & Power

Marriott International

Job Description

WEN JIA BAO MANAGEMENT PTE. LTD.

Job Description

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

AN LA GHIEN RECRUITMENT PTE. LTD.

Job Description

we are looking for manager who able to do
Oversee overall cleaning operations across multiple sites

Plan, organize, and manage daily workforce deployment and schedules

Ensure all cleaning services meet company standards and client requirements

Lead, supervise, and motivate supervisors and cleaning staff

Handle client relationships, feedback, and service improvements

Manage manpower planning, recruitment, and staff training

Monitor operational costs, budgets, and productivity

Ensure compliance with Singapore workplace safety, hygiene, and MOM regulations

Oversee inventory, equipment maintenance, and supply management

Prepare reports on operations performance and service quality

NRE 1988 PTE. LTD.

Job Description

Key Responsibilities

• Walking the floor and ensuring efficient workflow of the outlet.

• Maintains the cleanliness of the restaurant front/back of the house.

• Actively manage guest touch points: greetings, table checks, recovery, upselling, and farewells.

• Takes guest orders and delivers items without unnecessary delay.

• Possess a thorough knowledge of the restaurant menu.

• Handling customer complaints effectively, and building customer loyalty.

• Enforcing company policies related to health, safety, dress code and other matters.

• Able to travel monthly with management for business needs.

What We’re Looking For

• At least 2 years of relevant experience

• Service-oriented with a positive, proactive attitude

• Strong leadership, communication, and problem-solving skills

• Able to work independently and manage multiple priorities

• Comfortable with travelling for work monthly

K2 (WEST) CLEANING PTE. LTD.

Job Description

K2 (West) Cleaning Pte Ltd is a specialized cleaning service provider, offering central dishwashing services to coffee shops, hawker food stalls, and restaurants. We focus on delivering reliable, efficient solutions that allow our clients to maintain high standards of hygiene with ease.

Job Description:

• To ensure quality cleaning service are delivery.

• Ensure premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve al operational issues.

• Respond to customer complaints / feedback with fast action.

• Keep good maintenance of machinery and equipment.

• Any ad hoc duties assigned by management

Requirements:

· Required to work long hours and rotate day/night shift, work on PH and weekends.

· Required to hands-on in cleaning work by using different type of cleaning chemical and equipment

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

K2 Cleaning

Job Description

Job Description:

• To ensure quality cleaning service are delivery.

• Ensure premises are maintained at high hygiene standards.

• Ensure cleaning teams adhere to safety measures during cleaning operations.

• To ensure all daily and periodic cleaning works are carry out as per schedule.

• Responsible to inspect job site for proper cleaning.

• Resolve al operational issues.

• Respond to customer complaints / feedback with fast action.

• Keep good maintenance of machinery and equipment.

• Any ad hoc duties assigned by management

Requirements:

· Required to work long hours and rotate day/night shift, work on PH and weekends.

· Required to hands-on in cleaning work by using different type of cleaning chemical and equipment

· Strong problem-solving, interpersonal and communication skills

· Mature and responsible

AN LA GHIEN RECRUITMENT PTE. LTD.

Job Description

Manage daily cleaning operations and supervise cleaning supervisors and staff.

Plan manpower deployment, work schedules, and site assignments.

Conduct regular site inspections to ensure cleanliness standards are met.

Liaise with clients to handle service requests and resolve issues.

Ensure proper use of cleaning equipment, chemicals, and machinery.

Monitor inventory of cleaning supplies and arrange replenishment.

Experience supervising cleaning staff and managing multiple sites.

Good leadership and communication skills

COMO Lifestyle Pte Ltd

A unique lifestyle destination aims to bring together a community inspired by fashion, food, directional design and new concepts.

Job Description

Essential Job Duties & Responsibilities:

Hospitality:

● Promotes the core values and culture of restaurant, including but not limited to excellence in food and beverage, service, and hospitality.

● Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells.

● Liaises between the FOH and culinary team during service.

● Develops positive customer relationships and addresses customer service needs.

● Responds efficiently and accurately to customer complaints and reviews.

Finance:

● Develops and executes sales and profit plans in line with budgetary goals.

● Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.

● Directs and oversees ordering and inventory management for all departments of the restaurant.

● Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller.

● Ensures proper team member coverage per the needs of business while maintaining target labor costs.

● Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.

● Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.

Operations:

● Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc.

● Manages service floor employees in their daily responsibilities, providing clear, effective direction.

● Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.

● Performs all back office POS functions including employee profile and menu creation.

● Plans, executes and communicates all promotions and company information effectively and efficiently.

● Conducts facility walk-throughs multiple times per day when on duty to ensure the highest standards of safety, sanitation, cleanliness, and organization are met; addresses all health violations immediately.

● Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.

● Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees.

● Ensures that all drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.

● Approve any maintenance or repairs needed to keep the property in tip top condition within the budget.

● Participate in community events and helps to ensure corporate social responsibility goals of the company are met.

● Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Staff Management:

● Hire, train, supervise, manage, coach, counsel, and evaluate all employees.

● Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.

● Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.

● Resolves team member or customer conflicts consistent with complaint handling guidelines.

● Directs office administrator on postings for open positions and interviewing candidates.

● Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates; Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary. Deliver performance reviews to all employees.

● Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.

● Responsible for training new employees as assigned.

Standards:

● Display knowledge of the brand, culture, and product.

● Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Take care of all company property.

● Maintain safety, cleanliness, and sanitation standards.

● Comply with local laws and regulations.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required).

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards.

● Excellent verbal and written communication skills.

● Excellent interpersonal and customer service skills.

● Strong analytical and problem-solving skills.

● Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

● Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers.

● Ability to maintain a positive working relationship with all third-party vendors.

● Ability to execute steps of service in adherence with company policy.

THE DEMPSEY PROJECT

Job Description

We are searching for a reliable, innovative assistant restaurant manager to supervise operations at our bustling restaurant. The assistant restaurant manager's duties include scheduling shifts and balancing cash registers. You should also address customers' complaints and queries in a swift, courteous manner.

To be successful as an assistant restaurant manager, you should implement measures to minimize costs and improve profitability. An outstanding assistant restaurant manager will contribute to the professional development of staff.

Job Highlights:
- 5 Days (44 hours) Work Week
- 14 Days Annual Leave
- Staff Meal provided
- Shuttle Bus provided from Orchard/Holland V/Botanic Gardens (by Dempsey Hill Management)
- Fun and positive working environment!

Salary: $3500-$4500

Job Description:
Replaces the Service Operations Manager in his absence.
Coordinate with the Chef & F&B department heads on menus and promotions.
Provide coaching and guidance to F&B team and fulfill all training needs for their future development
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Demonstrate knowledge on menus, where you should be able to make recommendations upon request.
Identify customers’ needs and respond proactively to all of their concerns

Job Requirements:
At least 3 or 4 years of FNB experience
Minimum ‘O’ level or Diploma in F&B service or equivalent
Ability to work in a fast-paced environment
Able to commit to the restaurant's peak period including weekends, the eve of, and public holidays
Preferably attained WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedure certificate

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

D' CUISINES PTE. LTD.

Job Description

Company Overview

D' CUISINES PTE. LTD.

Job Summary

Lead and manage daily restaurant operations to drive business growth, ensure compliance, and deliver exceptional customer experiences in a dynamic F&B environment.

Responsibilities

• Oversee daily restaurant operations including opening and closing procedures to ensure smooth and efficient functioning
• Enforce compliance with health and safety regulations to maintain a safe environment for staff and customers
• Manage inventory by ordering supplies proactively to prevent shortages or excess stock
• Maintain cleanliness and organization across dining areas, kitchen, and storage to uphold store standards
• Cultivate a welcoming, customer-focused atmosphere and resolve customer complaints promptly and professionally
• Analyze customer feedback and implement targeted strategies to enhance service quality
• Drive sales performance by achieving targets and managing the store budget effectively
• Monitor financial metrics such as revenue, expenses, and profitability, and adjust operational strategies accordingly
• Prepare and analyze financial reports to inform decision-making and meet financial goals
• Recruit, train, and supervise staff to ensure adherence to company policies and operational excellence
• Schedule staff shifts and manage payroll processes to optimize workforce productivity
• Conduct regular performance reviews, delivering constructive feedback and coaching to develop staff capabilities
• Foster a positive and productive work environment that motivates and retains employees
• Implement marketing and promotional initiatives to attract and retain customers and increase sales
• Coordinate special events and seasonal promotions to boost store visibility and revenue
• Manage social media presence and online reviews to enhance the store’s reputation and customer engagement
• Ensure all food and beverages meet established quality and presentation standards
• Monitor kitchen and service areas to maintain hygiene and food safety standards consistently
• Conduct regular audits and inspections to verify compliance with company policies and regulatory requirements

NEW EFFECT PTE. LTD.

Job Description

Job Descriptions/ Responsibilities

• Manage development and implementation of business strategy approved by CEO
• Monitoring and reporting of company performance (monthly performance analysis report and financial reports against targets)
• Legal representation of company and maintain regular contact with overseas government including timely reports (tax department and other agencies as required)
• Establish and maintain an effective local and overseas marketing and sales strategy (Direct sales, B2B contracts)
• Represent company in corporate meetings (Both in Singapore, ASEAN countries and in China).
• Acquire new partnerships in the ASEAN and China market.
• Creating, optimizing, and monitoring corporate travel policies.
• Analyzing and preparing reports on travel tours.
• Ensuring operations run smoothly

Job Requirements

• Degree in hospitality and tourism related field
• Personal network of travel partners in ASEAN and China is a must
• Able to travel regularly for work purposes

INFINIX FACILITIES MANAGEMENT PTE. LTD.

Job Description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

INFINIX FACILITIES MANAGEMENT PTE. LTD.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector