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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

SOCIAL PLACE SINGAPORE PTE. LTD.

Job Description

The Assistant Manager will manage teams and oversee sales results, people leadership, cost control, and brand consistency across the assigned area.

Key Responsibilities

Deliver area sales, revenue growth, and profitability targets

Track action plans as well as daily and weekly sales performance, and perform rectifying actions immediately

Ensure strict compliance with company SOPs and Singapore food safety regulations (NEA requirements)

Maintain consistent standards in product quality, hygiene, service, visual merchandising and product training

Manage a strong, disciplined team of Outlet Staff

Conduct regular store audits and follow through on corrective actions

Monitor inventory accuracy, wastage, and stock rotation

Ensure flawless rollout of new products, promotions, and operational changes from higher Management, and maintain consistent communication channels with higher Management

Requirements

2 years of Outlet Manager and/or Sales role in a similar setting.

Able to stand for long hours and handle fast-paced environments.

Able to work weekends, evenings, shifts and Public Holidays (PH) as needed.

Salary to scale up based on skills and experience

Ability to speak Chinese will be an advantage, to facilitate internal communication and communication with customers

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

JOB OVERVIEW

As the General Manager (GM), you are responsible for all aspects of the hotel operation. The GM will provide strategic leadership and operational direction by maximizing all areas of profitability, through sales and revenue generation The GM will ensure enhanced levels of guest satisfaction by creating a unique and personalized experience in the hotel. Creates an environment that promotes development of people through coaching and mentoring. Leads a responsible business through community involvement and localized CSR initiatives.

DUTIES AND RESPONSIBILITIES

OPERATIONAL PERFORMANCE

-Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development.

-Be involved in developing and executing revenue strategies and sales initiatives

-Co-ordinate and control with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control.

-Able to act with initiative, planning for the future and possible consequences.

FINANCIAL RETURNS

-Prepare the annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.

-Implement Strategic Business and Marketing plans to ensure optimum guest satisfaction, profitability and market share.

-Analyze financials to drive revenue, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share.

-Evaluate the success of business strategies for future enhancements; continually ensures business plans and actions have a positive impact on overall performance.

-Lead capital plans and asset management initiatives, to maintain or improve property’s market leadership position.

-Work with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction.

-Identify ways to grow occupancy, RevPAR and market share by researching and staying aware of competitor strategies; control labor and capital expenses.

-Remain current with industry trends and monitors strengths and weakness of competition and explore new business opportunities.

OWNER RELATIONS

-Build strong rapport with owners through proactive and on-going communication; keep owner informed of brand initiatives and guest experiences.

-Provide owners with in-depth analysis of property performance, incorporating guest, financial and employee data.

MARKETING

-Ensure that each property keeps to its operating Philosophy and branding

-Work closely with Regional Sales and Marketing team to develop revenue generating strategies. Identify new business leads, develops tailored sales approach, and actively pursue leads that are in line with the positioning of each property.

-Actively represent Company in industry association groups where they are beneficial.

GUEST EXPERIENCE

-Lead the team to deliver exceptional guest service and quality standards, ensure colleagues understand key drivers of guest satisfaction, involve the team to develop new initiatives to enhance guest satisfaction.

-Evaluate Guest feedback and historical cost margins to develop the best people structures for the business.

-Use guest satisfaction tools to identify trends and causes, devise and implement long - term service plans to deliver continuous improvement.

-Regularly analyze industry and market trends in quality and service to implement new service initiatives.

HUMAN RESOURCES

-Act as a Strategic Leader to create a strategic vision for the hotel and motivates, persuade and influence colleagues to persistently drive it to accomplishment.

-Motivate and inspire your team through genuinely role modelling core values.

-Create a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement.

-Manage performance, ensure all departmental goals are met and provides coaching or performance counselling as required.

-Approve hiring/termination of all Department and Division Heads of each property.

HEALTH, SAFETY AND RESPONSIBLE BUSINESS

-Ensure that everyone complies with the health and safety standards of the company and the government.

-Ensure a safe and secure environment for guests and team members.

-Implement best practices on the reduction of each property’s carbon footprint, reduce waste, recycle when possible and reuse when applicable.

-Lead a responsible business, through CSR initiatives and local community involvement. Act as an ambassador and public relations to represent the brand and driving team engagement to support the objectives.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Bomul Holdings Pte. Ltd.

Job Description

Company Overview / Employee Value Proposition

BOMUL Samgyetang is a Korean wellness dining restaurant dedicated to the art of nourishment. Each bowl begins with premium organic spring chicken, raised for 50–60 days in cage-free environments that allow natural movement and healthy growth. These chickens develop tender yet pleasantly chewy meat, perfect for creating authentic ginseng chicken soup, a timeless dish cherished across generations. Every soup is simmered in a hanging broth brewed from 18 carefully selected herbs, balancing rich flavour with the healing essence of traditional Korean wellness cuisine. BOMUL, meaning “treasure” in Korean, reflects our belief that true wellness is a treasure to be nurtured, shared, and enjoyed in every nourishing bowl.

Job Summary

The Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring service excellence, staff performance, and compliance with company standards. This role helps manage both front-of-house and back-of-house coordination to ensure smooth business operations.

Responsibilities

• Lead daily restaurant operations in collaboration with the Restaurant Manager to drive service excellence and operational efficiency
• Supervise service staff by monitoring performance and enforcing high standards of customer service to enhance guest satisfaction
• Develop and support staff scheduling and deployment plans to optimize workforce productivity and coverage
• Manage customer feedback by resolving service issues promptly and professionally to maintain positive guest experiences
• Enforce compliance with company SOPs, hygiene protocols, and safety standards to uphold operational integrity
• Assist with inventory control and ordering processes to maintain stock levels and support cost management objectives
• Monitor cash handling procedures, POS operations, and daily sales reports to ensure financial accuracy and accountability
• Train, coach, and motivate staff to sustain consistent service quality and foster a collaborative team environment
• Coordinate closely with kitchen and service teams to ensure seamless front-of-house and back-of-house operations
• Assume full operational responsibility in the absence of the Restaurant Manager to maintain business continuity

STAR-7 PTE. LTD.

Job Description

Job Description & Requirements

• We are a highly dedicated and high functioning team working in a friendly environment.
• We are looking for commited, independent, hardworking and honest staff to grow with us.
• Data entry cash, credit expenses
• Accounts daily, weekly, mthly
• Daily ops able to handle operations
• Work scheduling
• HR interview, employment contract, salary vouchers
• Stock check every week
• Stock order daily
• Cleaning schedule weekly
• Cashier
• Packaging
• Order Taking
• Stall cleanliness
• Food Preparation
• Part of a service team
• Greet & serve patrons in a pleasant way
• Learn about customer service
• Friendly working envirnoment
• Willingly to learn
• Able to work as a team

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose:

To undertake the following duties:

1. Plan and facilitate Enterprise Risk Management and Business Continuity Management processes and workstreams; 

2. Undertake review, research and analysis of Island Admission policies and initiatives

3. Other assigned tasks from the Division that may be undertaken from time to time. 

Enterprise Risk Management

• Facilitate the annual Risk Assessment Exercise to identify new and emergent enterprise risks and undertake risk assessment and scoring 

• Engage stakeholders to track and review their existing Risk Treatment Plans and assess their alignment to our corporate priorities and progress in implementation 

• Work with Internal Audit to monitor the progress and ensure the effectiveness of the Risk Treatment Plans 

• Engage stakeholders to collate any new risks and refresh the Tier 1 risks and their risk scores

• Prepare papers, presentation and reports to seek approvals from Senior Management, Audit Commitment and the Board

• Coordinate with stakeholders to review and update the BCM sections in the Crisis Management Manual

Policy Review and Analysis:

• Undertake periodic reviews of the Island Admission (IA) policies to meet SDC’s strategic objectives 

• Undertake research and analysis to evaluate the success and effectiveness of various IA initiatives 

• Prepare papers and reports to seek the necessary approvals for any tactical or strategic IA initiatives and coordinate the smooth implementation 

• Maintain and update the IA Policy Manual 

• Provide policy advisory and guidance to stakeholders, including facilitating inter-divisional discussions to review any IA related processes 

Job Requirements

• Tertiary qualifications in Business Administration, Finance, Marketing, Communications, Property Estate Management or similar with 3 years of work experience. Applicants with less experience may also be considered.

• Excellent analytical, writing and project management skills 

• Knowledge of Enterprise Risk Management / Business Continuity Management and involved in ERM/BCM work 

• Demonstrate good organizational and interpersonal skills and work well with internal and external stakeholders to manage project timeline

• Well-versed in advanced functions in Microsoft Word, Excel and PowerPoint

• A team player who can work independently and has strong sense of drive, responsibility and commitment  

We regret only shortlisted candidates will be notified.

Members Only Hospitality Pte. Ltd.

Job Description

Role Purpose

The Padel Manager is responsible for the full commercial, operational, and experiential performance of the padel offering. This includes court utilisation, programming, coaching partnerships, member engagement, events, revenue growth, and service standards, ensuring the padel operation aligns with the club’s premium positioning and commercial objectives.

Key Responsibilities  Operations & Court Management

o  Oversee day-to-day padel operations, ensuring courts are well-maintained, safe, and presentation-ready at all times

o  Manage court bookings, peak/off-peak optimisation, cancellations, and utilisation targets

o  Liaise with facilities and maintenance teams on court surfaces, lighting, fencing, and equipment

o  Ensure all operating procedures, risk assessments, and safety standards are followed

  Programming & Member Experience

o  Curate a structured padel programme including social play, leagues, ladders, tournaments, and clinics

o  Design beginner, intermediate, and advanced pathways for members

o  Deliver a welcoming, inclusive, and energetic padel culture aligned with the club brand

o  Act as the primary on-site ambassador for padel, building strong relationships with members

Coaching & Partners

o  Recruit, manage, and schedule padel coaches and external partners

o  Oversee coaching standards, class quality, and member feedback

o  Structure coaching packages, private lessons, and group sessions in line with revenue targets

o  Ensure coaches represent the club professionally and consistently

Commercial & Revenue Performance

o  Drive revenue across court hire, coaching, events, leagues, and sponsorships

o  Build and manage padel P&L inputs (revenue forecasts, costs, margins)

o  Identify upselling and cross-selling opportunities with F&B, events, and membership

o  Support sponsorships, brand partnerships, and equipment collaborations

Events & Community Building

o  Plan and execute padel tournaments, corporate days, brand activations, and member socials

o  Collaborate with Events and F&B teams to deliver integrated padel-led experiences

o  Build a strong padel community that encourages repeat play and advocacy

Team Leadership & Administration

o  Manage padel desk staff, part-time staff, and contractors (where applicable)

o  Prepare staff schedules, rosters, and training

o  Track KPIs including utilisation, revenue per court, coaching conversion, and member participation

o  Maintain accurate reporting and dashboards for senior management

Systems & Technology

o  Manage padel booking and CRM systems (e.g. Mindbody, Playtomic, PeopleVine, or similar)

o  Ensure data accuracy, reporting, and member communication via digital platforms

o  Support marketing initiatives including EDMs, in-club collateral, and social content

Skills & Experience

Essential:

               •             Proven experience managing padel, tennis, or racquet-sport operations

               •             Strong commercial acumen with revenue and utilisation focus

               •             Excellent interpersonal and member-facing skills

               •             Experience managing coaches or sports professionals

               •             High operational discipline and attention to detail

Desirable:

               •             Coaching or competitive padel background

               •             Experience in premium hospitality, members’ clubs, or lifestyle venues

               •             Familiarity with booking and CRM systems

               •             Event management experience

Personal Attributes

               •             Energetic, personable, and service-oriented

               •             Commercially driven with a hands-on mindset

               •             Strong organiser and communicator

               •             Comfortable working evenings and weekends as required

               •             Brand-aligned, polished, and professional

Working Hours

Flexible roster including evenings and weekends, aligned to peak padel demand.

Sultan Turkish Restaurant

Sultan Turkish Restaurant is well-known as the Best Turkish Restaurant in Singapore, Sultan Turkish Restaurant offers a wide variety of delicious and authentic Turkish Cuisine along one of the most popular Bussorah and Arab Street in Singapore.

Job Description

Job Description & Requirements

• Overseeing all aspects of a food service business
• Coordinating work and schedules
• Overseeing inventory ordering
• Ensuring that the restaurants are adequately staffed with properly trained workers
• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Implementing practices and procedures and consistently reviewing operational standards with the aim of always improving speed and service quality
• Scheduling staff hours and assigning tasks for service
• Monitoring Floor Supervisors and assisting with all service-related activities.

JUN LING TCM

Job Description

Key Responsibilities and Duties

• Team Leadership: Mentoring, coaching, and motivating employees to increase productivity.
• Operational Management: Setting, implementing, and monitoring daily operational strategies, procedures, and goals.
• Staffing & Development: Recruiting, interviewing, hiring, and training new employees.
• Performance Evaluation: Conducting performance reviews, addressing employee issues, and managing disciplinary actions or terminations.
• Planning & Organizing: Creating employee schedules, delegating tasks, and organizing workflows to ensure efficiency.
• Financial Oversight: Managing departmental budgets, controlling costs, and analyzing financial reports.
• Communication: Acting as a liaison between team members and upper management to report on progress, goals, and issues.
• Customer/Client Relations: Resolving escalated customer complaints and ensuring service standards are met. 

Required Skills and Qualifications

• Leadership & Team Management: Ability to guide, support, and develop staff.
• Communication Skills: Strong verbal and written communication for team updates and reporting.
• Decision-Making: Capability to analyze data and make informed operational decisions.
• Problem-Solving: Ability to resolve conflicts, technical, or operational issues.
• Organizational Skills: Proficiency in scheduling, delegation, and managing resources.

TIN BOX LIFESTYLE ASIA PTE. LTD.

Job Description

1. Operations Management

• Oversee daily operations and ensure smooth workflow
• Maintain service standards and SOP compliance
• Handle operational issues and customer complaints promptly

2. Team Leadership

• Recruit, train, and supervise staff
• Prepare staff schedules and manpower planning
• Conduct performance reviews and provide coaching

3. Sales & Business Performance

• Monitor sales targets and KPIs
• Plan promotions or marketing activities
• Identify opportunities to increase revenue

4. Financial Control

• Manage budgets and expenses
• Monitor P&L, cost control, and stock wastage

5. Inventory & Procurement

• Oversee stock levels and ordering
• Liaise with vendors and suppliers
• Ensure proper inventory records

6. Compliance & Safety

• Ensure compliance with company policies and local regulations
• Maintain workplace safety, hygiene, and licensing requirements

7. Customer Service & Brand Standards

• Maintain service quality and customer satisfaction
• Handle escalated feedback professionally
• Uphold brand image and outlet presentation

8. Reporting & Administration

• Prepare weekly/monthly reports for management
• Manage documentation, licenses, and renewals
• Coordinate with HQ or other departments

JIA RUI YIPIN RESTAURANT PTE. LTD.

Job Description

JIA RUI YIPIN is a growing restaurant focused on refined cuisine and exceptional guest experience. We are hiring a hands-on COO to lead business operations, drive revenue growth, improve operational efficiency, and build a scalable operating model for future expansion.

Key Responsibilities

• Own overall outlet performance: sales growth, profitability, service standards, and guest satisfaction.

• Develop and execute business plans, budgets, and KPIs; track performance and deliver results.

• Optimise daily operations (SOPs, manpower planning, training, quality control, and service flow).

• Lead brand and marketing execution (campaign planning, partnerships, social/content direction) to increase footfall and repeat customers.

• Support expansion readiness by standardising the “winning outlet model” and building repeatable processes.

Requirements

• Minimum 5 years of operations/management experience (F&B, hospitality, retail, or multi-site operations preferred).

• Strong commercial acumen: budgeting, margin/cost control, KPI management, and data-driven decision-making.

• Proven leadership in building high-performing teams (recruitment, training, scheduling, motivation).

• Strong execution skills in a fast-paced environment with end-to-end ownership mindset.

• Proficiency in English; Chinese is an advantage to liaise with Chinese-speaking stakeholders/customers (where applicable).

Interested Candidates

Please submit your application via MyCareersFuture with your updated resume and a brief summary of relevant achievements (operations turnaround, revenue growth, cost optimisation, team building).

Ca Concepts Pte. Ltd.

CA Concepts is made up of many exciting restaurants specializing in a range of cuisines such as Spanish, Latin American, and Australian-Italian. Interested applicants can apply to work at any of our restaurants! We are looking for passionate, loyal people with F&B experience who are able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as an Assistant Manager!

Some duties include but not limited to:

• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Take and schedule reservations, greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Benefits:

• 5 day work week

THE COFFEESHOP BY YAOWARAT PTE. LTD.

Job Description

1. Daily Operations Management: The F&B Manager supervises all food and beverage services, ensuring smooth operations in dining areas, bars, and event catering. 1
2. Staff Management and Training: They are responsible for recruiting, training, and supervising staff to maintain high service standards. Regular performance evaluations and ongoing training are essential. 2
3. Menu Planning and Development: Collaborating with chefs, the F&B Manager designs menus that cater to customer preferences and seasonal trends, balancing quality and profitability. 2
4. Budget Management: They prepare and manage budgets for the F&B department, ensuring effective cost control and maximizing profitability. 2
5. Inventory and Supplier Management: Monitoring inventory levels, managing supplier relationships, and implementing cost-control measures are crucial for minimizing waste and maximizing efficiency. 2
6. Customer Service Excellence: Addressing customer feedback and resolving complaints promptly is vital for enhancing guest satisfaction. The F&B Manager strives to create memorable dining experiences. 2
7. Compliance with Health and Safety Regulations: Maintaining high hygiene standards and ensuring compliance with health regulations is a critical aspect of the role, including regular inspections and staff training on safety protocols. 2
8. Strategic Planning: They formulate financial, catering, and marketing strategies to enhance the F&B department's performance and competitiveness in the market. 1
9. 4 Sources

• Leadership and Interpersonal Skills: Strong leadership abilities to manage and motivate staff effectively.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting.
• Customer Focus: A commitment to providing exceptional service and enhancing guest experiences.
• Problem-Solving Skills: Ability to address issues and implement solutions quickly and effectively.
  The role of an F&B Manager is crucial in the hospitality industry, as they play a significant part in driving the success of food and beverage operations while ensuring customer satisfaction and operational efficiency.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

About the Restaurant

Chef André Chiang is an award-winning chef, storyteller, mentor and game changer in the culinary arts realm who will be bringing his remarkable culinary vision to Raffles Hotel Singapore. Chef André has received numerous accolades across his illustrious career, including Asia’s Best Chef and industry recognition for his artistic culinary vision. Aimed at being a social and convivial space where guests are fully immersed in the dining experience, the new signature restaurant will present Chef André Chiang’s culinary philosophy and gastronomic mastery within the magnificent setting of the hotel’s new signature restaurant, housed in the elegant, neo-Renaissance Main Building.

Job Description

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining expectations and achieving set financial targets.

Main responsibilities include, but are not limited to, assisting the Restaurant Manager in developing a loyal following of local guests, maximising revenues, achieving financial and quality targets, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Supervises the daily operation and ensures sufficient manning coverage for operations.

• Works closely with the manager and to forecast sales, covers and payroll costs.

• Suggests initiatives to the manager that assist in incremental sales.

• Works closely with culinary, wine and bar team to ensure a smooth and wholesome F&B experience.

• Is consistently present in the operation during all meal periods.

• Maintains consistency in quality of food, beverage and service above all else.

• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.

• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. 

• Consistently adheres to timeline of deliverables.

• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.

• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.

• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).

• Assists outlet manager in controlling the requisitioning, storage and careful use of all operating equipment and supplies.

• Assists outlet manager in the revision and updating of the outlet SOP annually

• Takes full responsibility for residents and guests belonging in the restaurant.

• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.

• Promotes sales through direct guests’ contact.

• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

• Handles guest complaints and comments competently and swiftly.

• Leads the service team to personalise guest experience and in accordance with hotel standards.

• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

• To be able to increase our regular clientele by networking and obtaining repeat customers.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.

• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

• Drives the team to achieve common goals and builds strong team work, using the appropriate balance between supportive styles and discipline.

• Uses the performance review process to identify and develops talent for growth.

• Manages performance issues by using various coaching styles.

• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

• Performs colleague appraisals and executes disciplinary actions if required.

• Provides a level of Safety and Security for guests and colleagues.

• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

• Develops a loyal following with local guests.

• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

• Submits monthly sales analysis with improvement action plan.

• Uses revenue management tools to generate reports.

• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

• Guides the departmental orientation for new hires.

• Ensures that colleagues are aware of hotel rules and regulations.

• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Ensures that colleagues are adhering to private and confidentiality of guests or any other information of the hotel posted on social media or public.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

• Develops own knowledge and skills to grow as a leader.

• Ensures NEA rules and regulations are met and achieve. 

• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel or free-standing restaurant and bar environment, minimum of 2 year in similar position.

• Strong working knowledge of Microsoft Office.

• Oral and written fluency in English and an additional language.  

• Pre-opening experience preferred.

• Detailed knowledge of Food and Beverage different type of cuisine and culinary trends.

• Thrive in large scale operation and high volume quality operation.

• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.

• Service oriented with an eye for details, passion and innovative for Food & Beverage.

• Ability to work effectively and contribute in a team across divisional borders.

• Good presentation and influencing skills.

• Able to work and thrive within a culturally diverse environment.

• Flexible and able to embrace and respond to change effectively.

• Ability to work independently and has good initiative in dynamic environment.

• Self-motivated and energetic.

• Flexible and adaptable to different working locations.

• Inspiring and people person.

• Commitment to professional and brand values.

• Visionary - able to lead the team to continuous improvement.

• Innovates and set trends.

• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.

• Builds strong rapport and coordinates actions together with Restaurant General Manager and Restaurant Chef.

• Sense of urgency and able to priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

OUE Limited

OUE Limited is a leading real estate and healthcare group, growing strategically to capitalise on growth trends across Asia.

Job Description

What will I be doing?

As the Assisant Manager, Osteria Mozza, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high customer service focus by approaching your job with the customers always in mind.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Manage a portfolio of guests ensuring efforts are directed at capitalising all revenue generating opportunities.

· Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service.

· Actively seek verbal feedback from guests and team members at each service period.

· Make sure all guests’ requests and queries are responded to promptly and effectively while assisting on the floor each day.

· Ensure all standards for service delivery as identified in the Standard Operating Procedures Manual are consistently delivered throughout the department.

· Monitor standards through regular standards review checks.

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.

· Implement and follow-through with improvements identified, adjust progressively to fit operation needs.

· Prepare rosters, leave plan and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).

· Manage the departmental operation and acting where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.

What are we looking for?

· 2 to 4 years managerial position in celebrity chef, Michelin star restaurant operated in 5-star establishment or equivalent .

· Possess a valid food hygiene certificate.

· Upkeep with the fast moving F&B trend in the market.

· Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.

· Able to work under pressure and deal with stressful situations during busy periods.

· Outgoing personality.

· Strong knowledge on Italian and French wines.

· WSET certification or similar wine education is preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : General Manager (Hotel)

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the Warehouse Hotel. This role ensures exceptional guest experiences, strong financial performance, brand integrity, and effective management of all departments, including front office, housekeeping, food & beverage, sales & marketing, and maintenance. The GM acts as the hotel’s brand ambassador and drives a culture of excellence, creativity, and accountability.

Key Responsibilities

1. Operational Leadership

• Oversee all hotel operations to ensure smooth, efficient, and high-quality service delivery
• Establish and maintain service standards aligned with the hotel’s boutique/lifestyle positioning
• Ensure compliance with health, safety, licensing, and regulatory requirements
• Implement SOPs and continuously improve operational processes

2. Guest Experience & Brand Management

• Ensure an outstanding, personalized guest experience at every touchpoint
• Handle VIP guests, guest feedback, and service recovery personally when needed
• Protect and enhance the hotel’s brand identity, design ethos, and service philosophy
• Represent the hotel at industry, community, and mediaevents

3. Financial & Revenue Management

• Prepare and manage annual budgets, forecasts, and financial plans
• Monitor P&L performance, control costs, and maximize profitability
• Work with revenue management to optimize room rates, occupancy, and RevPAR
• Approve major expenditures and negotiate supplier contracts

4. Sales, Marketing & Business Development

• Drive room sales, F&B revenue, and ancillary income
• Collaborate with marketing teams on branding, PR, digital marketing, and partnerships
• Develop strategic alliances with travel agents, corporates and local business
• Identify new revenue opportunities aligned with the hotel’s concept

5. People Management & Culture

• Recruit, train, mentor, and lead department heads and staff
• Foster a positive, inclusive, and performance-driven workplace culture
• Conduct performance reviews and support staff development plans
• Ensure staffing levels, productivity, and labor costs are effectively managed

6. Asset & Facilities Management

• Oversee maintenance of the building, guest rooms, and public areas
• Ensure the unique warehouse architecture and design features are well preserved
• Plan and manage refurbishment or improvement projects when required

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)
• Minimum 8–10 years of hotel management experience, with 3–5 years in a senior leadership or GM role
• Experience in boutique, lifestyle, or luxury hotels strongly preferred
• Strong financial acumen and proven experience managing Budget and P&L
• Excellent leadership, communication, and problem-solving skills

JU FOI LAI

Job Description

Key Responsibilities

• Leadership & Strategy: Develop and implement business strategies, set goals, and oversee daily operations to meet objectives.
• Team Management: Recruit, hire, train, schedule, and evaluate employees; provide coaching and disciplinary action when needed.
• Performance & Development: Monitor performance, provide feedback, resolve conflicts, and create opportunities for employee growth.
• Operations: Manage budgets, control costs, ensure quality standards, and report on operational metrics and performance.
• Communication: Act as a liaison between staff and senior management, communicating expectations and business updates. 

Core Duties

• Staffing: Plan staffing levels, hire, onboard, and manage employee schedules.
• Goal Setting: Establish individual, team, and company goals, breaking down long-term objectives into actionable tasks.
• Resource Management: Oversee budgets, expenses, and ensure teams have necessary tools and supplies.
• Problem Solving: Address customer complaints, internal conflicts, and operational issues.
• Reporting: Prepare reports on team progress, performance, and financial metrics for executives. 

Essential Skills

• Strong communication, leadership, and interpersonal skills.
• Analytical abilities to interpret data and solve problems.
• Conflict resolution and coaching abilities.
• Organizational skills to manage tasks, schedules, and resources. 

DKS ONE PTE. LTD.

Job Description

Job Description & Requirements

1. Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department
2. Report to the Area Operations Manager on all operational, administration and HR matters, planning and implementation of projects and activities, recruitment, training and development of team, customers feedback and overall market environment
3. Possess great communication and organisational skills, with strong leadership skills to lead and motivate team members to perform and exceed customers’ expectations and needs.
4. Implement training plan/program/SOP/WSH, to build core competencies and skills of team members
5. Liaise and work closely with clients and business partners, understanding their preferences and expectations
6. Possess a Class 3 driving licences is advantage
7. 2 to 3 years’ experience in a managerial role in hospitality industry will be an advantage
9. Overseeing daily operations: You ensure all processes and tasks run efficiently. This includes identifying issues, finding ways to resolve them quickly and ensuring all staff members adhere to organisational policies and procedures.
10. Collaborating with other departments and teams: As an assistant manager, you collaborate closely with other managers and team leaders to ensure the completion of projects and initiatives on schedule and within budget.
11. Implementing strategies and policies: You collaborate with other managers and staff members to ensure that everyone understands the organisation's goals and objectives and knows how they contribute to achieving them. You also have a significant role in creating strategies and policies that support the company's vision.
12. Supervising and managing staff: This includes guiding and supporting employees, identifying issues and finding ways to resolve them. It also means ensuring that all staff members meet their performance targets.
13. Monitoring employee performance: The assistant manager may review employee performance data regularly. This is to identify any areas for improvement and collaborate with staff members on strategies for improvement.
14. Assisting with budgeting and financial planning: The assistant manager collaborates with other managers and team leaders to create budgets, monitor expenses and revenue and identify areas for cost savings. To effectively perform this duty, you require proficiency in financial planning and analysis.
15. Handling customer concerns: Assistant managers may oversee the handling of customer concerns. You may listen carefully to their concerns, investigate the issue and devise solutions that satisfy both parties.
16. Participating in meetings and presentations: Your employer may expect you to create and deliver presentations, contribute to discussions and provide feedback and input on organisational initiatives. To succeed in this duty, you require excellent communication and presentation skills.
17. Conducting research and analysis: Your job may entail collecting data, analysing trends and recommending improvements. In this role, you have excellent research and data analysis skills.
18. Ensuring compliance with legal and regulatory requirements: One of the primary responsibilities of an assistant manager is ensuring the organisation abides by legal and regulatory obligations. You stay current with regulation changes, train staff members and implement policies accordingly to guarantee that this occurs.

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : General Manager (Hotel)

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the Warehouse Hotel. This role ensures exceptional guest experiences, strong financial performance, brand integrity, and effective management of all departments, including front office, housekeeping, food & beverage, sales & marketing, and maintenance. The GM acts as the hotel’s brand ambassador and drives a culture of excellence, creativity, and accountability.

Key Responsibilities

1. Operational Leadership

• Oversee all hotel operations to ensure smooth, efficient, and high-quality service delivery
• Establish and maintain service standards aligned with the hotel’s boutique/lifestyle positioning
• Ensure compliance with health, safety, licensing, and regulatory requirements
• Implement SOPs and continuously improve operational processes

2. Guest Experience & Brand Management

• Ensure an outstanding, personalized guest experience at every touchpoint
• Handle VIP guests, guest feedback, and service recovery personally when needed
• Protect and enhance the hotel’s brand identity, design ethos, and service philosophy
• Represent the hotel at industry, community, and mediaevents

3. Financial & Revenue Management

• Prepare and manage annual budgets, forecasts, and financial plans
• Monitor P&L performance, control costs, and maximize profitability
• Work with revenue management to optimize room rates, occupancy, and RevPAR
• Approve major expenditures and negotiate supplier contracts

4. Sales, Marketing & Business Development

• Drive room sales, F&B revenue, and ancillary income
• Collaborate with marketing teams on branding, PR, digital marketing, and partnerships
• Develop strategic alliances with travel agents, corporates and local business
• Identify new revenue opportunities aligned with the hotel’s concept

5. People Management & Culture

• Recruit, train, mentor, and lead department heads and staff
• Foster a positive, inclusive, and performance-driven workplace culture
• Conduct performance reviews and support staff development plans
• Ensure staffing levels, productivity, and labor costs are effectively managed

6. Asset & Facilities Management

• Oversee maintenance of the building, guest rooms, and public areas
• Ensure the unique warehouse architecture and design features are well preserved
• Plan and manage refurbishment or improvement projects when required

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)
• Minimum 8–10 years of hotel management experience, with 3–5 years in a senior leadership or GM role
• Experience in boutique, lifestyle, or luxury hotels strongly preferred
• Strong financial acumen and proven experience managing Budget and P&L
• Excellent leadership, communication, and problem-solving skills

DOMESTIC MAID SPECIALIST

Job Description

Job Responsibilities

1. Oversee the daily operations of the bubble tea shop to ensure smooth and efficient store performance.

2. Manage, supervise, and train staff, including manpower planning, duty roster scheduling, and performance evaluation.

3. Ensure strict compliance with company Standard Operating Procedures (SOPs), including beverage quality, service standards, hygiene, and food safety regulations.

4. Set and achieve sales targets by monitoring store performance and analysing sales and cost data.

5. Manage inventory, stock ordering, and cost control to minimise wastage and optimise profitability.

6. Handle customer feedback, complaints, and operational issues professionally to maintain a high level of customer satisfaction and brand image.

7. Ensure proper maintenance of store equipment, cleanliness, and workplace safety in accordance with relevant regulations.

8. Coordinate with headquarters on promotions, new product launches, and operational initiatives.

1. Minimum 3 years of relevant working experience as a Store Manager / Assistant Manager in a bubble tea shop or food & beverage outlet.

2. Strong knowledge of bubble tea preparation processes and overall F&B store operations.

3. Proven leadership and people management skills with the ability to motivate and manage a team.

4. Good communication and interpersonal skills.

5. Able to work under pressure and adapt to a fast-paced environment, including shift work and peak hours.

6. Strong sense of responsibility with good service attitude and customer-oriented mindset.

7. Basic understanding of sales analysis, inventory management, and cost control.

8. Candidates with experience in chain or franchise F&B brands will be an advantage.

THE POD PTE LTD

The POD Boutique Capsule Hotel is Singapore's largest and most established boutique capsule hotel, catering to discerning travellers who desire fuss-free and convenient living. For more information, visit www.thepodcapsulehotel.com.

Job Description

Job Summary

As an Assistant Operations Manager/Operations Manager, you will have exposure in Front Office, Housekeeping and Maintenance Department as you will be assisting the Hotel Manager with the general operation of the hotel while also assisting guest whenever necessary.

Working closely with the Hotel Manager, you will be a strong team player and able to juggle a diverse number of tasks at any one time. You will be a dynamic individual with exceptional communication skills and a commitment to deliver excellent guest experience.

Job Duties/Responsibilities

• Provide leadership to the hotel operations departments, including Front Office, Housekeeping and Maintenance to ensure the hotel is in operative condition to receive & serve guests
• Manage day to day hotel operations, plan and assign work, and establish performance and development goals for team members
• Ensure highest level of guest satisfaction by monitoring online reviews and providing quality guest services, facilities and amenities
• Make recommendations for capital improvements to enhance the hotel assets
• Keep relevant costs under control, increase Rev PAR and hotel revenue
• Evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement and service recovery process
• Maximize room occupancy at best rates and use up-selling techniques to promote the hotel (set departmental objectives, work schedules, budgets, policies, and procedures)
• Ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Manage staff performance issues in compliance with company policies and procedures
• Comply with hotel security, fire regulations and all health and safety legislation act in accordance with policies and procedures when working with front/back of house equipment and property management systems
• Performs daily, weekly and/or monthly inspections and reports
• Responsible for the overall management of the operation of the hotel and available on call 24 hours a day to resolve any urgent problems on emergencies
• Responsible to be on duty when superior is on off/rest day/holiday when possible, similar delegation to team member when you are on off/rest/holiday
• Conduct daily/weekly briefing to discuss routine operational matters, revenue targets, feedback/reviews and action taken for service recovery, and any staff issues.

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Requirements

• Minimum 3 to 5 years’ relevant working experience in hotel management and operations
• Responsible, highly committed, strong leadership with good interpersonal skills
• Proficient in software applications including Word, Excel, PowerPoint
• Great leadership and organisational skills
• Energetic, driven, and positive
• Passion for providing an exceptional customer service experience
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on flexible shifts including overnight, weekends and holidays on rotation basis when required
• Self-motivated with a results-driven approach

YOCHI ASIA PTE. LTD.

Job Description

The Yo-Chi Assistant Venue Leader is responsible for creating great customer experiences by supporting the Venue Leader in running a seamless venue operation. This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and financial accountability to achieve commercial results.

Roles and Responsibilities

• Ensure every team member is committed to delivering great customer service

• Always maintain a clean and tidy venue, ensuring team members are aware of their roles and tasks

• Address any customer concerns or issues with professionalism and care and address any escalated matters

• Ensure all food products are prepared to adhere to the respective operational procedures

• Manage all food inventory to maximise sales and profitability

• Ensure all team members adhere to all Yo-Chi policies and procedures

• Record and act upon any identified hazards in the venue

• Provide feedback and ongoing coaching of the team to build on product quality, knowledge and service skills

• Lead by example, demonstrating the standards of care and customer service that are expected of the team

RESTAURANT ZEN PTE. LTD.

The Frantzén Group has grown from just one small restaurant into several different restaurants. It has also grown to reach outside Stockholm and Sweden. The mothership is Frantzén, but also include the gastro pub The Flying Elk, the wine bar Gaston, the cocktail bar Corner Club, Av Frantzén (catering), as well as the restaurant Bobergs Matsal, Nordiska Kantinen & Botanique (located in the famous department store “NK”). Alongside all this the Frantzén Group has opened Frantzén Kitchen and produced a number of awarded cookbooks and also imports wine through Gaston wine import.

Job Description

Job Description & Requirements
Assistant General Manager – Restaurant Zén, Singapore

Are you a seasoned hospitality professional with the drive and finesse to lead at the highest level? Restaurant Zén, the Singapore flagship of the acclaimed Frantzén Group, is looking for an Assistant General Manager (AGM) to join its senior leadership team.

As the sister restaurant to Stockholm’s three Michelin-starred Frantzén, Zén delivers a refined, immersive dining experience across three meticulously designed levels in a heritage shophouse in downtown Singapore.

About the Role
As Assistant General Manager, you will work closely with the General Manager to oversee the day-to-day operations of the restaurant, ensuring a seamless and exceptional guest journey at every touchpoint. You’ll lead a high-performing team, uphold the highest standards of hospitality, and help drive innovation and efficiency across all departments.

What We’re Looking For

·       Leadership Excellence: Proven experience in a senior management role within fine dining or luxury hospitality.

·       Hospitality Visionary: Deep understanding of refined guest service and the ability to anticipate and exceed expectations.

·       Operational Expertise: Strong background in floor operations, guest engagement, team development, and service logistics.

·       Collaborative Leadership: Ability to work closely with kitchen, beverage, and service teams to deliver a unified, world-class experience.

·       Team Builder: Skilled in coaching and mentoring talent, fostering a culture of continuous learning and professionalism.

·       Adaptability & Poise: Calm under pressure, decisive, and solutions-oriented in a fast-paced environment.

·       Exceptional Communicator: Fluent in English, with clear and professional communication skills, both written and spoken.

Key Responsibilities

·       Support the General Manager in leading all aspects of the restaurant’s operations and service strategy.

·       Oversee daily service, ensuring excellence, consistency, and attention to detail throughout the guest experience.

·       Coach, mentor, and manage the front-of-house team, with a strong focus on training and performance development.

·       Maintain and refine service standards in line with the Frantzén Group’s philosophy.

·       Manage guest relations, handle feedback with discretion, and ensure high satisfaction and loyalty.

·       Collaborate with the culinary and sommelier teams on menu briefings, wine pairings, and service flow.

·       Monitor operational KPIs, staff scheduling, and departmental coordination.

·       Uphold health and safety standards and ensure full compliance with all regulatory requirements.

Why Zén?
Joining Zén means stepping into a leadership role at the forefront of global fine dining. You will be part of an internationally acclaimed group committed to excellence, creativity, and integrity with opportunities for growth across the Frantzén Group’s global network.

Employee Benefits Include:

·       Competitive salary with performance-based incentives

·       Daily staff meals

·       Birthday leave

·       Staff dining privileges across the Unlisted Collection Group

·       Global career development opportunities within the Frantzén Group

Shape the Experience. Lead with Intention.
If you’re ready to elevate your career in a Michelin-starred setting and lead with purpose, we invite you to join the team at Restaurant Zén. Help us shape some of the most memorable dining experiences in Asia — and the world.

Apply today and be part of our pursuit of perfection.

Ding Feng Restaurant

Job Description

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

*Our restaurant daily operation from 12pm-2am

CEDAR MAISON PTE. LTD.

Job Description

An utltra-high net worth family is looking for an Assistant House Manager for their residences in Monaco, Dubai and Singapore.

Key Responsibilities:

• Maintain the households in an orderly and efficient manner

• Supervise and manage other domestic staff, such as housekeepers, gardeners, chef and chauffeurs

• Plan and coordinate events and social gatherings, such as dinner parties and receptions

• Maintain inventory of household supplies, groceries, and other necessary items

• Ensure the security of the household and its contents, including valuable artwork, antiques, and other collectables

• Maintain high standards of hygiene and cleanliness throughout the households

• Attend to the needs of the family and their guests, including serving meals, drinks, and snacks

• Purchase of items including personal items as required by the family

• Oversees households improvement, repair & maintenance and renovation

• Liaison with medical clinics and other service providers on behalf of the family. 

• Other duties as assigned by the family

Qualifications:

• Diploma or equivalent required; Bachelor's degree preferred

• Minimum of 5 years of experience as a Butler or in a related position

• Pleasant disposition with excellent command of English, both written and spoken.

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Ability to manage and motivate a team of domestic staff

• Knowledge of proper etiquette and protocol for formal events and social gatherings

• Strong attention to detail and a high level of discretion and confidentiality

• Ability to handle multiple tasks and priorities simultaneously

• Ability to thrive in fast paced, demanding and often fluid environment.

• Must be comfortable working in a private residence and interacting with the family and their guests in a professional and courteous manner

• Experience working in a private residence or luxury hotel preferred

• Valid driver's license and clean driving record

Working Conditions:

• Work schedule may vary and may include early mornings, late nights, weekends, and holidays

• Will be required to work in households in different geographical locations  

BROS CLEANING PTE. LTD.

Job Description

Kitchen Crew/Manager is to provide an exceptional food to ensure an exceptional dining experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred).

Role and Responsibilities

• Ensure all Junior cleaners proper cleaning on the dining and dishwashing area are clean and tidy at all times (Sanitizing, cleaning, Sweeping and mopping).
• Perform and help out on dishwashing duties
• Guide Junior cleaners to Operate dishwashing machine with care and follow safety procedures
• Store clean dishes, glasses and equipment appropriately
• Maintain and upkeep of all cleaning equipment, supplies, and products
• Empty Trash cans and dispose at the designated trash area
• Follow all health and safety regulations. Have and maintain required licenses: Food Handler (state and county specific).
• Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
• Meet physical requirements as dictated by the job, standing (10 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.
• Any other tasks as and when assigned by Management

SEVEN CROFT PTE. LTD.

Job Description

• Supervise daily restaurant operations
• Provide excellent customer service and resolve complaints
• Train, schedule, and support restaurant staff
• Monitor food quality and service delivery
• Manage inventory and supplier relationships
• Ensure compliance with health and safety standards
• Track expenses, monitor budgets, and reduce costs
• Use restaurant management software for reporting and analytics
• Lead by example and promote a positive work environment
• Handle administrative tasks such as rosters, payroll, and ordering

Bistro Onethirtysix (Whampoa) Pte. Ltd.

Bistrone36 is a cosy, jovial bar and kitchen tucked away in a corner of a peaceful street situated at Whampoa West.

Job Description

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

PUNJABY DAWAT PTE. LTD.

Job Description

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitablity and an enjoyable dining experience. These profesionnals work in conjunction with restaurant managers.

* Opening and closing of the restaurant.

* Recruiting, induction and mentoring new staff members.

* Scheduling shifts and assigning tables to waitstaff.

* Resolving customer's questions and grievances in a professional manner.

* Conducting payroll activities in an accurate and timely manner.

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purchasing new ingredients, kitchen utensils and equipments as stock is depleted or damaged.

* Sourcing better deals on all resources and equipments that warrant replacing or replenishing.

* Recording income, expenses and ensuring that cash registers are balanced.

BEST CLEANING SERVICE PROVIDERS PTE. LTD.

Job Description

Operations Management

• Oversee day-to-day cleaning operations across assigned sites (commercial, industrial, residential, or public facilities).
• Ensure cleaning services are delivered according to contract specifications, quality standards, and service level agreements (SLAs).
• Plan and deploy manpower efficiently to meet operational requirements.
  

• Conduct routine site inspections and audits to maintain cleanliness, hygiene, and safety standards.

• Manage work schedules to ensure adequate coverage for all shifts and locations.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.

Responsibilities:

• Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.

• Prepare the hotels’ IT annual budgets and submit to corporate office for approval.

• Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.

• Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.

• Source, evaluate and recommend IT systems for purchase and upgrade.

• Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.

• Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.

• Manageall associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.

• Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

• Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.

• Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.

Requirements:

• Minimum of 7 years of IT experience, preferably hospitality industry.

• Diploma or Bachelor’s degree in Information Technology or Business Studies, or any other combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job.

• Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)

• Good knowledge of multi property emails, websites, DNS and CISCO networks.

• Excellent communication skills (oral and written).

• Customer oriented

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

DAY ONE PTE. LTD.

Choose Day One so you can focus on your business growth. Our business is built around relieving your business demands. We do this by providing you the knowledge, systems and processes that are integrated into the way you work. Whether you have one employee or more than 100 employees, our system is designed to scale alongside your growth.

Job Description

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

MORE YOGURT PTE. LTD.

Job Description

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.

Key Responsibilities

Quality Governance & Compliance

• Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.
• Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.
• Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.

Guest Experience & Feedback Analysis

• Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.
• Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.
• Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.

Process Optimization & SOP Management

• Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.
• Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.
• Establish and maintain QA processes and documentation.

Training & Capability Building

• Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.
• Monitor team competency and readiness through audits, observations, and feedback loops.
• Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.

Innovation & AI Integration

• Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.
• Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.
• Pilot innovative strategies to enhance personalization, engagement, and operational agility.

Financial & Strategic Impact

• Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.
• Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).
• Align quality initiatives with ESG and sustainability goals where applicable.

Qualifications & Skills

Required

• Bachelor’s degree in Hospitality, Business Analytics, or related field.
• 8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.
• Certified Lean Six Sigma Black Belt or equivalent.
• Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.
• Strong communication, facilitation, and cross-functional leadership skills.

Preferred

• Master’s degree in Operations, Data Science, or Business Management.
• ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.
• Experience in multi-property, pre-opening, or regional roles.
• Recognized thought leadership in AI, Lean, or hospitality quality management.

Leadership Attributes

• Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.
• Analytical & Insightful: Translates complex data into clear, actionable strategies.
• Innovative & Curious: Constantly explores new tools and methods to enhance guest   experience.
• Collaborative & Approachable: Builds trust and alignment across diverse teams.
• Results-Oriented: Sets clear goals, tracks progress, and celebrates success.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

BCH HOTEL SINGAPORE

Job Description

JOB SUMMARY

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

CANDIDATE PROFILE 

Education and Experience 

Diploma or equivalent in Hotel Management, Marketing, or related field.
Minimum 1 year of relevant experience or similar capacity, or an equivalent combination of education and work-related experience. 
 

CORE WORK ACTIVITIES

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.

• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.

• Adjusts Elite Member status when necessary according to established guidelines.

• Partners with Head Connector to update, appoint and activate connector team on property.

• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.

• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.

• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Assists with energy conservation efforts by monitoring compliance during property tours.

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.

• Sets a positive example for guest relations.

• Helps employees to provide excellent customer service.

• Assists in coaching and providing feedback to associates.

• Maintains high visibility in public areas during peak times.

• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.

• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.

• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.

• Maintains complete knowledge of all hotel and departmental policies and procedures.

• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

• Provides guidance and direction to subordinates.

• Assists as needed in the interviewing and hiring of other team members.

• Monitors effectiveness of departmental staffing guide.

• Provides training, development, professional discipline, and positive support for all employees within the department.

• Administers performance evaluations for all employees within the department.

• Facilitates departmental strategic planning meetings.

• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

The Senior Manager of Hotels Project Development at Resorts World Sentosa manages the entire lifecycle of new hotel development or renovations, from concept to launch, focusing on planning, budgeting, stakeholder coordination (designers, contractors, operators), ensuring brand standards, and overseeing timelines for seamless pre-opening and operational readiness, blending strategic vision with precise execution for guest experience.

Key Responsibilities

Project Planning & Execution:

• Develop and manage comprehensive project plans covering timelines, milestones, budgets, procurement, and key dependencies.
• Oversee & coordinate design development stages (concept, schematic, detailed design, and construction documentation).
• Manage multiple concurrent projects with varying complexity and scale.

Stakeholder Management:

• Coordinate with the building enhancement team, interior designers, F&B, IT, and external vendors such as consultants, contractors, hotel/brand operators, authorities, ensuring alignment.

Financial Control:

• Prepare, manage and track project budgets, spend forecasts, and cost plans.
• Participate in procurement processes, vendor evaluation, contract negotiation, value engineering initiatives, raising PO's, facilitate claims and requisitions.

Compliance, Risk & Governance:

• Ensure adherence to safety standards and local regulations.
• Identify project risks early (cost, schedule, quality, supply chain, operational impact) and implement mitigation strategies.

Quality Management & Brand Integrity:

• Ensure design and construction quality meets/exceeds brand standards.
• Oversee mock-ups reviews/inspections to ensure consistency with design intent.

Pre-Opening & Launch:

• Lead hotel pre-opening project activities including Rooms, back-of-house, public areas, and F&B readiness.
• Manage structured handover from project to operations, including snagging, warranties, and defect liability periods.

Documentation:

• Prepare project reports, dashboards, and presentations for senior leadership.
• Maintain documentation including contracts, submissions, approvals, and records.
• Capture post-project reviews and lessons learned to support continuous improvement.

Leadership & Continuous Improvement

• Provide functional leadership, mentoring, and guidance to junior team members.
• Promote best practices in project management, sustainability, and operational design.
• Contribute to long-term development planning and portfolio optimization initiatives.

Required Qualifications

• Bachelor's degree in hospitality management, or a related field.
• Minimum of 5 years of proven project management in hospitality, especially hotel pre-openings, mixed-use, integrated resorts, or luxury hotel environments.
• Proven track record in hotel pre-openings, major renovations, or new-build developments.
• Strong understanding of hotel operations, brand standards, and guest experience.
• Experience working with international hotel brands and operators preferred.
• Knowledge of construction processes, design coordination, and regulatory approvals.

SAMBAL & SOTHI PTE. LTD.

Job Description

• Pleases customers by providing a pleasant dining experience.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
• Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Plans menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control and monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; and encouraging local businesses to hold social events at the restaurant.

Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Bachelor's degree or equivalent practical experience.
• 10 years of combined facility management and service experience with an emphasis on facilities, hospitality, corporate services, property management or equivalent office management experience within an organization.

• Experience developing and managing budgets (including capital budget justification).
• Experience effecting strategic change and initiatives where prudent.
• Agreement management expertise, including ensuring compliance with the terms and conditions, change governance, and agreement performance management.
• Ability to think 'out of the box' and bring creative, nonstandard, and innovative solutions to the table.

Wenet SGP Pte Ltd

Wenetgroup Ltd. () is an enterprise management consulting firm with headquarters in Taipei, Taiwan. We are dedicated to providing professional service to assist our customers with problem-solving and enlarging factors of success. We focus on customer service and create an exquisite service experience. Founded in 2017, our Singapore office aims to not only provide service to our customers but also a bridge across the region. Besides Singapore, we also have overseas offices in the US, Japan, and Malaysia.

Job Description

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

JAO FAH SERVICES SINGAPORE PTE. LTD.

Job Description

The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. As we continue to expand, we are seeking for a skilled and efficient Operations Manager  to join our catering team. The Operations Manager is responsible for overseeing the daily logistics and operational functions of the catering service. This role ensures that all food orders are accurately fulfilled, deliveries are executed on time, and customers receive exceptional service. The Operations Manager coordinates team schedules, manages drivers, and serves as a key point of contact for customer enquiries and complaints.

Mandate Of Manpower

Job Description

Job Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

COVER PROJECTS PTE. LTD.

Cover Projects Pte Ltd provides bespoke and turnkey solutions which can range from consultancy, design planning all the way to hospitality and food and beverage management concepts. We are a team which fuses design thinking with space and community management.

Job Description

Jobs Description:

• Responsible for the overall financial and business success of our hospitality portfolio and takes on commercial accountability for budgeting, financial management, financial forecasting, operational and resource planning, marketing plans, etc; and the delivery of agreed KPIs set by Management.

• Establish brand and operating standards, including devising Standard Operating Procedures (SOP) to be adopted for our business, and implementing these SOPs diligently for compliance.

• Sales-oriented with creative strategies to drive occupancy rates and achieve revenue targets, keeping abreast of new hospitality trends and development, locally and in the region.

• Constantly monitor financial performance and operational results through evaluating and re-designing processes, implementing necessary changes to align with financial and operational objectives. Takes initiative and is proactive in resource allocation especially in improvement actions, cost efficiencies, cost savings, etc.

• Oversee marketing, sales & operations for non-room divisions such as Leasing, Wellness and Events.

• Responsible for driving direct booking via our corporate website.

• Ensure compliance of regulations of the SMM, SG Clean, Employment Act, Occupational Health & Safety

• Act, fire regulations and other legal requirements; including fronting all communications with authorities where needed, including but not limited to the renewal of all requisite licenses of our business.

• Responsible for the day-to-day management of our hospitality asset including managing the team of service staff, to lead and supervise the service team to achieve operational and service excellence. This includes overseeing and co-ordinating resources for housekeeping operations and the overseeing of usual daily handover at change of shifts.

• Step up in situations of guest’s complaints and think on the feet to resolve all issues in a timely and hospitable manner.

• Prepare monthly reports to Management to review operating performance and track financial performance against annual budget.

• On a regular basis, evaluate business plans as well as marketing strategies and initiatives. Effectively implement approved marketing plans and initiatives to target groups identified and concurred by Management, working closely with Marketing/Creative Department for the production and distribution of marketing and promotional materials to boost sales.

• Work closely with Finance/Accounts Department for monthly financial reports to be prepared for Management review. Manage cash float and petty cash diligently with front desk service executive(s) for proper accounting and reconciliation purposes by Finance/Accounts Department.

• Coordinate with Human Resource Department for all human resource planning with regards to recruitment, training and mentoring of service staff, including scheduling of roster for service staff and housekeeping personnel, and work permit applications, etc.

• Manage backend OTA and TripAdvisor guest reviews platform; and manage guests’ requests and messages on our in-house platform.

• Oversee the proper maintenance and upkeep of our hospitality assets and report any maintenance issues.

• Coordinate rectification works, where necessary.

• Conducting regular inspections of the facilities to detect, resolve problems and ensure it meets safety standards.

• Respond to after-hours emergency or urgent guests’ requests in a timely manner.

• Plan, schedule, manage and oversee all the maintenance, renovation, repair, and installation activities.

• Supervising and leading all maintenance processes and operations.

• Monitor expenses and control the budget for maintenance.

• Develop and ensure standard maintenance procedures are up to date and industry best practices standard.

• Perform other duties as may assigned by The Company

Jobs Requirements:

• Experience in General Manager at least 5 years and above (Preferred Hospitality)

• Experience in Pre-Opening Service Apartments, Hotels.

• Experience in planning and budgeting.

• Excellent leadership and decision-making skills.

• Knowledge of business process and functions

• Outstanding organizational and leadership skills

• Problem solving attitude and strong analytical ability.

• Excellent communication skills

• Able to work under tight deadlines and fast paced environment.

Marriott International

Job Description

Marriott International

Job Description

Koufu Pte Ltd

“Koufu” refers to the Chinese belief that it is one’s good fortune to feast on good food, therefore "mouth fortune".

Job Description

• Basic Salary: Up to $2700 Excluding Incentive + AWS + Performance Bonus + Progressive Bonus

Duties and Responsibilities

Assist the Foodcourt Manager in the following areas:

(a) External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

(b) Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.

(c) Internal Customer Relationship Management

• Work with the Marketing department to execute marketing activities or campaigns etc.
• Work with the Procurement department to replenish stock through procurement portal etc.
• Provide support to the Finance department through submission of sales receipts, reports etc.
• Provide support to the Human Resource department through submission of verified attendance etc

(d) Any other duties as directed

Requirements:

• Min. GCE ‘N’ level or equivalent
• Service-oriented and diligent with high level of integrity
• Mature and possess good interpersonal skills to assist Foodcourt Manager to manage cleaners, employees, customers and tenants
• Problem-solving and investigative role to handle customer’s complaints on food quality or service attitude.
• Computer literacy

ERT EMPLOYMENT PTE. LTD.

Job Description

Manager is responsible for managing the operations of the organization. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management. Key Responsibilities:

Supervision:

Hand on need work on ground- train and supervise staff to ensure they meet performance standards and follow safety protocols. Scheduling:

Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts. Quality Control:

Inspect work areas regularly to ensure cleanliness and quality standards are met. Inventory Management:

Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services. Customer Service:

Address client inquiries and concerns promptly and professionally. Training:

Conduct on-the-job training for new employees and provide ongoing training for existing staff. Safety

have to travel whole Singapore, have around 30 locations

when shortage of manpower needs to cover their duties.

SHIV RESOURCES PTE. LTD.

Job Description

Roles & Responsibilities
Job Description & Requirements

Responsibilities

1. Deliver a pleasant and memorable dining experience for all restaurant patrons and event guests.

2. Respond promptly to guest feedback or concerns that require managerial decision-making and immediate action.

3. Collaborate closely with the operations team to achieve and exceed restaurant sales targets.

4. Prepare staff schedules to ensure adequate and efficient staffing levels at all times.

5. Manage restaurant human resource functions by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing performance; and enforcing company policies and procedures.

6. Achieve operational objectives by contributing to strategic planning and reviews; preparing and executing action plans; implementing standards for productivity, quality, and customer service; resolving operational issues; identifying trends; and recommending or implementing improvements to restaurant setup, systems, and policies.

7. Meet financial objectives by forecasting operational requirements, preparing annual budgets, monitoring expenditures, analysing variances, and initiating corrective actions to ensure costs remain within company budgets and financial guidelines.

8. Plan menus in consultation with chefs by estimating food costs, evaluating profitability, and making necessary menu adjustments.

9. Control costs by enforcing portion control standards, monitoring preparation quantities, minimizing waste, and maintaining high food quality.

10. Maintain a safe, secure, and healthy environment by establishing, enforcing, and complying with sanitation standards, legal regulations, and safety procedures, as well as securing revenues and implementing corrective action plans when required.

11. Maintain restaurant ambiance by overseeing lighting, background music, linen service, glassware, dinnerware, utensil quality and placement, and by monitoring food presentation and service standards.

12. Enhance the reputation of the department and organization by taking ownership of new initiatives, responding positively to unique requests, and exploring innovative opportunities to add value to restaurant operations.

13. Assist the banquet team as required and when directed by management.

14. Promote the restaurant brand within the local community through word-of-mouth engagement and organized restaurant events.
    

    Competencies
    

    • Ability to manage and coordinate activities across multiple departments, including Operations, Kitchen, Sales, and Regulatory Compliance.

    • Demonstrated leadership skills with the ability to inspire, guide, and motivate teams toward organizational goals.

    • Strong capability to monitor, evaluate, and improve processes and procedures to ensure operational excellence.

    • Ensures streamlined and efficient production and delivery of goods and services while maintaining quality standards.

    • Highly organized, with the ability to manage documentation, administrative tasks, and team performance effectively.

    • Handles customer complaints tactfully, professionally, and with a solution-oriented mindset.

    • Consistently strives to achieve the highest level of customer satisfaction.

    • Displays patience and a strong customer-focused approach in all situations.

    • Excellent customer service and interpersonal communication skills.

Private Advertiser

Job Description

About the role

• Assist the Operation Manager in leading and motivating the front-of-house team to deliver outstanding customer service

• Oversee the efficient and effective management of restaurant operations, including reservations, customer relations, and staff scheduling

• Monitor inventory, place orders, and ensure proper stock control to maintain the smooth running of the restaurant

• Resolve customer complaints and concerns in a professional and timely manner

• Provide training and development opportunities for the front-of-house team to enhance their skills and knowledge

• Collaborate with the kitchen team to ensure a seamless dining experience for our customers

• Assist in the implementation of marketing initiatives and events to drive business growth

What we're looking for

• Minimum 2 years of experience as an Assistant Restaurant Manager. More than 5 years will be considered for Manager position.

• Excellent customer service and problem-solving skills

• Strong leadership and team management abilities

• Proficient in inventory management and cost control

• Effective communication and to communicate in different local languages

• Adaptable and able to work well in a fast-paced environment