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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Woh Hup (Private) Limited

An established pioneer of more than 97 years in Singapore’s construction and civil engineering industry, we remain at the forefront of shaping the nation’s urban landscape by consistently delivering high quality, innovative building solutions.

Job Description

The Deputy/WSHE Manager is responsible and oversees other WSHE Officers for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act

• Implement and maintain proper procedures of WSHE management, administrative and recording system

• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties

• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups

• Organize / conduct WSHE briefing/ training to all employees.

• Investigate every incident/ accident and develop preventive measures.

• Ensure risk assessment control measures are implemented for their activities.

• Be prepared to stop work or to notify the Project Manager in the event of any WSHE deviations.

Skills and Requirements:

• Education: Higher WSH-related qualifications other than WSHO required training preferred.

• Experience: For Manager: Minimum of 10 years of post-registration and practical experience in the Construction industry with at least team management experience. (For Deputy Manager: Minmum of 8 years)

• Prefer individuals with a track record in handling complex, large-scale or mega projects.

• Registered WSHO with Ministry of Manpower and register ECO with National Environmental Agency. ECMO with Institute of Engineers is preferred

Eighteen M Pte. Ltd.

Job Description

Manage the day-to-day operations of the hotel, ensuring all departments (front desk, housekeeping, etc.) function smoothly and efficiently.

Recruit, train, and supervise hotel staff, ensuring they adhere to company policies and provide excellent customer service. This includes creating work schedules and conducting performance evaluations.

Ensure high levels of guest satisfaction by addressing complaints, resolving issues, and implementing service standards. Monitor guest feedback and conduct surveys to assess satisfaction levels.

Develop and manage budgets, track expenses, and implement cost control measures to maximize profitability. Prepare financial reports for the hotel management.

Conduct regular inspections of hotel facilities to ensure cleanliness and maintenance standards are met. Implement and review standard operating procedures (SOPs) across all departments.

Develop strategies to promote hotel services and attract clients, including managing relationships with suppliers and contractors.

Inter Island Manpower Pte Ltd

Job Description

Job Title: Vice President, Operations (VP Ops)
Location: Singapore
Salary: Up to SGD 7,000
Working Hours: 6 days/week
Reporting To: Chief Executive Officer

About the Role:
We are seeking a dynamic Vice President of Operations to drive operational excellence across all company-owned and franchised restaurants in Singapore, with future plans for South-East Asia expansion. You will build and lead a high-performing operations team, ensuring world-class standards in food safety, service quality, cost control, and scalability.

Key Responsibilities:

• Lead restaurant operations, ensuring consistent quality, speed, cleanliness, and guest satisfaction

• Own P&L performance, optimizing labor, food cost, and operational efficiency

• Build and mentor an operations leadership pipeline, with structured training and succession plans

• Ensure strict compliance with food safety, workplace safety, and brand standards

• Drive new store openings and scalable operating models to support regional growth

• Establish franchise standards, governance, and performance management

• Leverage digital tools and data for operational insights and process improvements

Qualifications:

• 12+ years in multi-unit QSR or fast-casual operations leadership

• Experience with systems-driven global QSR brands

• Strong financial acumen and P&L ownership

• Knowledge of Singapore’s regulatory environment; regional SEA exposure is a plus

• Proven track record in building high-performing frontline teams

Leadership Competencies:

• Strategic, systems-driven thinker with strong execution focus

• Data-driven and hands-on with operational discipline

• Adaptable, resilient, and culturally aware

• High integrity and effective in fast-growth environments

Registration No: R25158347

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.

MOON CHAY VEGETARIAN RESTAURANT PTE. LTD.

Job Description

KEY RESPONSIBILITIES

1. Operations Management

• Oversee daily restaurant operations (kitchen & service)

• Ensure food quality, service standards, and customer experience

• Improve and standardize operational processes

2. Team Leadership

• Recruit, train, and manage staff

• Build a positive, responsible, and heart-led working culture

• Evaluate performance and optimize staff scheduling

3. Business Growth

• Support revenue growth strategies and new initiatives

• Develop seasonal menus, promotions, and special events

• Handle group bookings, catering, and partnerships

4. Brand & Marketing Support

• Work with the marketing team to strengthen Moon Chay’s brand

• Maintain brand values: vegetarian – healthy – mindful – healing

• Represent Moon Chay in events and collaborations

5. Financial & Cost Control

• Monitor operating costs and optimize expenses

• Track revenue performance and suggest improvements

• Support budgeting and reporting to Director

6. Quality & Compliance

• Ensure food safety, hygiene, and legal compliance

• Maintain high service and operational standards

• Experience in restaurant / hospitality management

• Strong leadership and people management skills

• Business-minded, hands-on, and responsible

• Passion for vegetarian food or healthy lifestyle is a plus

• Calm, empathetic, and solution-oriented

Defence Collective Singapore Ltd

Defence Collective Singapore is a defence-inspired museum collective, which pays homage to Singapore’s resolve and determination, and its journey which has brought the nation to where it is today. Through its immersive galleries and fun, engaging experiences, the Defence Collective Singapore aims to share the Singapore Defence Story through its unique lens with all visitors.

Job Description

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

Job Summary:

Singapore Discovery Centre is seeking a Manager (Hard Services) to oversee the building’s infrastructure, ensuring it remains safe, efficient, and well-maintained to support the smooth operation of the Centre. As the backbone of the facility, this role oversees all M&E, civil, and building systems, providing a stable foundation for all other services to function effectively. This leadership position drives internal teams and contractors to uphold system performance and safety standards, while also spearheading the transition to Integrated Facilities Management and Building Information Modelling (BIM) / Digital Twin.

Key Responsibilities:

 1. Strategic & Operational Leadership 

• Lead and manage all hard services, including M&E, ACMV, plumbing, fire protection, civil, and infrastructure systems.

• Develop and implement long-term maintenance and capital upgrade strategies to progressively uplift ageing infrastructure.

• Ensure operational continuity via robust preventive and corrective maintenance plans tailored for older building systems with full compliance to statutory codes, fire safety, and engineering best practices.

• Establish and enforce operational protocols that enhance reliability, safety, and readiness of all core engineering systems.

 2. Technical Oversight

• Lead adoption of Building Information Modelling (BIM) and digital asset tools to streamline maintenance planning and system integration.

• Oversee statutory inspections, testing, and audits (e.g., fire safety, structural), and ensure timely submission of compliance reports.

• Monitor and verify timely execution of maintenance works, cyclical repairs, and ad hoc projects according to the approved maintenance plan.

• Lead the response for emergency repairs and system breakdowns, providing hands-on technical guidance where necessary.

 3. Contractor Management & Facilities Maintenance

• Supervise internal operational teams to focus on managing systems safely and efficiently including managing vendor performance, SLAs, and service contracts while transiting to Integrated Facilities Management operation.

• Prepare and procure term service contracts to provide maintenance or repair works during this transition phase.

• Monitor and track asset performance, maintenance efficiency, providing engineering insights to drive business case proposals for CAPEX upgrades or system replacements.

4. Innovation & Sustainability

• Drive progressive upgrading of outdated systems through adoption of smart building solutions, IoT-based monitoring, and automation.

• Lead initiatives to enhance energy efficiency, water usage, and system resilience, aligning operations with sustainability targets.

• Stay current with industry trends to integrate future-ready engineering solutions and improve long-term asset performance.

 5. Safety, Emergency & Incident Management

• Lead the development and implementation of emergency response protocols and business continuity plans for all assets and systems.

• Oversee safety across front-of-house public areas, back-of-house operations, and contractor work zones.

• Coordinate closely with internal operational units during incidents, drills, and evacuation exercises.

• Conduct regular safety briefings, site inspections, and onboarding inductions for all personnel, including part-timers and interns.

• Represent the SDC team on Workplace Safety and Health (WSH) committee and manage CERT training requirements and compliance.

• Ensure timely submission and adherence to risk assessments, oversee Permit-to-Work (PTW) processes, and lead incident investigations where necessary. Continuously review and improve emergency response capabilities based on incident learnings and evolving risks.

 6. Budgeting and Reporting

• Prepare and manage annual budgets for Centre operations and capital improvements.

• Monitor KPIs and present quarterly reports on system failures.

• Lead root cause analyses for identified failures and perform necessary recovery.

 Qualifications & Experience:

• Bachelor’s Degree in Mechanical Engineering or equivalent.

• Minimum 8 years of relevant work experience in managing commercial, hospitality, attraction or mixed building developments.

• Minimum 3 years in managerial role managing hard services.

• Certified as Fire Safety Manager or Senior Fire Safety Manager and in practice for similar building capacity. Candidate will be registered as the building FSM to carry out the duties of FSM.

• Strong working knowledge of statutory codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety – such as smart building, green building practice, and energy management framework.

• Strong working knowledge of BIM, CMMS platform, digital asset management, smart building systems.

• Lead in crisis management planning, building audits, fire drills, and emergency protocols.

• Familiar with government procurement system and contract management

• Resilient to project complexities, demands, ensuring that all strategic and tactical objectives are met and fulfilled.

• Certified as Green Mark Facilities Manager, LEW Grade 7 / 8 / 9 will be considered favourably.

• Relevant experiences and digital transformation to BIM with IoT integration, BAS integration, smart building systems strongly preferred.

 Preferred Attributes:

• Resourceful, self-motivated, and results driven.

• Strategic thinker with operational agility and a continuous improvement mindset.

• Demonstrated ability to manage cross-functional teams and large-scale projects with excellent leadership, interpersonal and communication skills.

 Working Hours: 

• Comfortable working on rostered weekends and public holidays (as Duty Manager for the Centre) with approximately, 4 – 6 shifts/month with 1-2 shifts/week which may fall on weekends and/or public holidays (OIL will be given).

• Able to work beyond normal office working hours for troubleshooting and/or maintenance (when necessary).

Private Advertiser

Job Description

House Manager

We are seeking an experienced and service-oriented House Manager to oversee the daily operations of a private luxury household in Singapore. This role is ideal for candidates with a strong hospitality background who are accustomed to delivering 5-star service standards.

Key Responsibilities:

• Manage day-to-day household operations and schedules

• Supervise household staff and external service providers

• Coordinate maintenance, repairs, and vendors

• Ensure high standards of cleanliness, organisation, and service

• Support hosting of guests and family events

• Maintain discretion and confidentiality at all times

Requirements:

• Minimum 5 years’ experience
• Background in housekeeping, hotels or resorts is welcome.
• High level of confidentiality, discretion, professionalism, and trustworthiness.
• Hands-on, proactive, and able to work independently with minimal supervision.
• Flexible, reliable, and service-oriented with strong organizational and time-management skills.
• Excellent interpersonal and communication skills; able to stay calm under pressure.
• Fluent in English, both written and spoken.
• Willingness to work flexible hours, including weekends.
• Ability to travel when required.

Salary will commensurate with experience.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.

Job Description

Reporting to the Director of Commercial, the incumbent will play a vital part in driving sales and promoting the hotel's offerings to prospective clients.

Responsibilities

• To be responsible for the management of a portfolio of clients within designated sales territory and/or market segments to maximise business opportunities within the defined sales territory.

• To keep in close touch with market and advise Director of Commercial regarding on competitive pricing, promotion, products, etc.

• To organise hotel and facilities familiarization tour for clients and potential customers. 

• To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.

• To put into motion all sales leads and implement programmes to win continued customer loyalty. 

• To develop productive sales relationships with all existing and potential customers.  To manage key accounts effectively.

• To participate in the preparation and submission of annual sales budget for management approval. and execution of approved sales budget.

• To assist the Director of Commercial in the management of the department as well as all accounts and work relating to the department.

Requirements

• Relevant tertiary qualification in hospitality, tourism or a related field

• Minimum 3 years' of relevant experience in similar capacity.

• Excellent communication and interpersonal skills with the ability to build strong relationships

• Strong problem-solving and analytical skills, with a keen attention to detail

SICHUAN CHEF PTE. LTD.

Job Description

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

LAS VEGAS PTE. LTD.

Job Description

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

PARAGON COLLECTIVE PTE. LTD.

Job Description

We are looking for someone who loves to interact with people, enjoy conversations on food and loves an active and exciting day at work!

As the restaurant service manager, you will provide an exceptional customer experience from the moment they enter the restaurant till they leave the restaurant feeling so satisfied with their meals and the service you have provided.

Job responsibilities:

• Manage customers reservations through phone calls, whatsapp and messages
• Provide exceptional customer service to diners, making their dining experience with you memorable and happy from the start to finish
• Recommend diners drinks based on what they prefer
• Explain the dishes to diners and ensure that their needs are well attended to
• Able to think on your feet should any unexpected scenario arises and able to transform any unforeseen situation into a happy experience

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

Marriott International

Job Description

UPS Asia Group Pte. Ltd.

UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide, employs 398,300 people globally, and operates a fleet of over 92,000 vehicles.

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.

Key Responsibilities

Quality Governance & Compliance

•       Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.

•       Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.

•       Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.

Guest Experience & Feedback Analysis

•       Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.

•       Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.

•       Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.

Process Optimization & SOP Management

•       Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.

•       Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.

•       Establish and maintain QA processes and documentation.

Training & Capability Building

•       Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.

•       Monitor team competency and readiness through audits, observations, and feedback loops.

•       Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.

Innovation & AI Integration

•       Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.

•       Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.

•       Pilot innovative strategies to enhance personalization, engagement, and operational agility.

Financial & Strategic Impact

•       Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.

•       Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).

•       Align quality initiatives with ESG and sustainability goals where applicable.

Qualifications & Skills

Required

•       Bachelor’s degree in Hospitality, Business Analytics, or related field.

•       8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.

•       Certified Lean Six Sigma Black Belt or equivalent.

•       Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.

•       Strong communication, facilitation, and cross-functional leadership skills.

Preferred

•       Master’s degree in Operations, Data Science, or Business Management.

•       ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.

•       Experience in multi-property, pre-opening, or regional roles.

•       Recognized thought leadership in AI, Lean, or hospitality quality management.

Leadership Attributes

•       Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.

•       Analytical & Insightful: Translates complex data into clear, actionable strategies.

•       Innovative & Curious: Constantly explores new tools and methods to enhance guest   experience.

•       Collaborative & Approachable: Builds trust and alignment across diverse teams.

•       Results-Oriented: Sets clear goals, tracks progress, and celebrates success.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Artyzen Hospitality Group

Job Description

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• To keep the restaurants department functioning smoothly by ensuring that team members operate with peak efficiency through coordination, communication, leadership and cooperation.
• Support the development and the execution of the concept of each of the different outlets.
• Assist in the development of new ideas related to the re-invention of the local craftsmanship in each of the venues.
• Work closely together with the Events and Support team and Kitchen as partners of the same F&B team, ensuring smooth and efficient service and creating memorable guest experiences.
• Complete understanding and technical skills and knowledge in all aspects of food handling and beverage storage & making.
• Ensure that all the outlets and meeting and events are managed efficiently according to the established concept statements (including décor, smell and music) and adhere to Company and Hotel Policies & Procedures and Standards.
• Work with the culinary department on monitoring and analysing the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the menu pricing has the correct balance of price/product to ensure that neither price not value is a barrier to guest loyalty.
• Use the Art of Service; be responsible for the whole guest journey in the F&B department.
• Be a hands-on Manager and be present in the operation, especially during busy periods.
• Ensure that all the F&B outlets are organized and perform their duties and maintain their areas and equipment in accordance with the company brand standards.
• Work closely with the Hygiene and Stewarding Manager and check the execution of the policies regarding safety and hygiene (HACCP), and ensure kitchens and equipment are maintained in sanitary condition.
• To handle all guest complaints, requests and inquiries on all hotel products and service.
• Monitor and analyse the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the F&B team are fully aware what is happening in the market.
• Review the analysis of all F&B orientated feedback websites and, evaluate guest satisfaction levels and advise Director of Restaurant and Bars the actions to be taken.
• Implement and drive departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• Maintain current budgeted and forecasted revenues, payroll, and margins.
• Work with the Assistant Restaurant Manager, Executive Chef and Chef de Cuisines to set the outlets’ objectives, targets, budgets and strategies for daily/monthly sales and cost control.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Minimum 5 years of experience in a managerial role in the F&B and Hospitality industry.
• Knowledge of food and beverage service, including wine and cocktail service.
• Strong leadership skills, with the ability to motivate and train staff.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work well under pressure and in a fast-paced environment.
• Strong attention to detail and ability to maintain high standards.
• Experience with scheduling and labor cost management.
• Proficient in computer skills, including MS Office and restaurant POS systems.
• Financial acumen and ability to manage budgets.
• Good command of written and spoken English.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

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HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

The Brand Management function is responsible for ensuring that Hilton’s global brands are compelling to owners and guests in the region. This means shaping Hilton’s lifestyle brands in ways that resonate with diverse regional markets, while keeping true to global positioning. The broader APAC Brands team includes a range of other functions, including ensuring hotels open on time, comply with brand standards, and have the tools to consistently deliver industry-leading guest experiences.

Hilton’s Lifestyle brands include Canopy by Hilton, Motto by Hilton, Curio Collection by Hilton, and Tapestry Collection by Hilton. These brands celebrate creativity, modern culture, and individuality, attracting a new generation of travelers who seek hotels that enable them to express themselves. The Director, Lifestyle Brand Management – APAC will be a passionate, creative leader who thrives on bringing unique narratives and distinctive experiences to life at scale. Critical to this role is the ability to understand the essence of Lifestyle and translate what is often intangible into clear direction for teams across diverse cultures.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Adapt Hilton’s global Lifestyle brands to owners and guests in the APAC region, balancing global consistency with regional relevance
• Distill the intangible aspects of Lifestyle, such as design ethos, service style, and cultural energy, into clear and practical guidance that hotel and corporate teams across different cultures can understand and implement
• Support the conversion of independent hotels into Collection properties, shaping each hotel’s existing character into a compelling narrative, brand pillars, and personality that elevates the guest experience
• Work with hotels to craft compelling positioning and bring it to life through collateral, service rituals, and distinctive guest interactions
• Identify and close capability gaps in how Lifestyle hotels operate; design and implement tools, training, and processes to address them
• Partner with Hilton’s global Lifestyle design, F&B, and marketing teams to ensure best-in-class capabilities are deployed in APAC
• Review hotel design, F&B, and property activations, giving clear feedback and guidance to ensure accurate execution
• Work with cross-functional teams and hotels to drive greater owner preference, consumer awareness, and guest preference for Hilton Lifestyle brands and hotels in APAC
• Engage across diverse APAC markets by visiting hotels, monitoring competitive landscapes, and adapting approaches to different cultural contexts.
• Build strong relationships with internal and external stakeholders, navigating complex conversations in a heavily matrixed environment

How you will collaborate with others:

• Work closely with Hilton Lifestyle brand leaders, design, and food & beverage as well as APAC development and operations to ensure Hilton Lifestyle brands are presented to potential owners and brought to life in hotels effectively
• Partner with diverse hotel teams across Asia to bring Hilton Lifestyle Brands to life in the guest experience
• Work with team members from independent hotels converting into the Collections brands to sharpen their unique narratives
• Collaborate with Hilton Brand Marketing and Hilton Honors to embed Lifestyle priorities into enterprise campaigns and drive dedicated Lifestyle activations where appropriate

What are examples of projects you will take ownership of:

• Lead regionalization projects to define APAC guest experiences and ensure attractive owner value propositions
• Uncover the character behind an independent hotel by identifying hidden assets, creating a thematic direction, building the narrative and personality
• Audit an existing Collection hotel recommending service, F&B, and collateral adjustments to improve its emotional appeal to guests
• Develop and implement a Lifestyle Leadership Pipeline Program to strengthen talent and succession for brand-aligned leaders
• Create and deliver playbooks, workshops, and presentations to help hotels translate strategy into execution
• Plan and deliver brand activations and booths at development events, internal Hilton meetings, and external sales/trade shows

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Bachelor’s degree required
• 7+ years of brand, strategy, and/or hospitality experience preferred
• Proficient English creative writing and verbal communication skills
• Proficiency in creating PowerPoint presentations
• Strong creative and storytelling capabilities
• Analytical capabilities to identify relevant analyses needed and to make conclusions from data
• Ability to guide execution of concepts that are hard to define, ensuring consistency of Lifestyle experiences across varied cultural contexts
• Ability to travel up to 50%

It would be useful if you have:

• Experience working in lifestyle and/or luxury brands
• Experience working in the APAC
• Awareness of global lifestyle trends and a passion for culture, design, and/or food & beverage 
• Proficiency in Mandarin Chinese or Japanese to handle business communications in Greater China & Mongolia (GCM) or Japan, Korea & Micronesia (JKM) region

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

A.LOM PTE. LTD.

Job Description

Job Description:

• Assist customers to place order
• Serve food to customers and clean tables after customers have finished their meals
• Comfortable in speaking to customers and explaining menu to customers
• Cook bbq for customers
• Ensure premises is clean and neat at all times
• Receive calls from customers and manage reservation.

Key Qualification:

• Work experience in F&B
• Friendly and passionate
• Oriented toward serving others and helping customers
• Able to work under stress during peak hours
• Preferred: work experience in Korean bbq restaurants

National Healthcare Group Corporate Office (HQ)

Job Description

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

TEMPER PTE. LTD.

Job Description

Key Responsibilities

• Greet guests upon arrival and ensure they are comfortable throughout their visit
• Assist guests in making reservations or seating arrangements through email, phone call and reservation system
• Provide comprehensive information about the restaurant's menu, specials, and promotions
• Develop and implement innovative guest service standards and initiatives to ensure guest satisfaction and loyalty, including guest recognition programs and surprise-and-delight experiences
• Collaborate with other departments to ensure seamless operations and exceptional guest experiences, including amenities and services such as private dining, special dietary requirements, and personalized dining experiences
• Monitor guest feedback and respond to complaints or concerns promptly and effectively in a professional manner, including escalated issues
• Develop and conduct training plans for junior members of the guest relations team

Who we are looking for:

• At least 3 years of experience in a similar role in the F&B/Hospitality industry with a proven track record of success in managing guest experience
• Strong communication and problem-solving skills
• Attention to detail
• Positive and friendly attitude
• Ability to work in a fast-paced environment
• Be bold, have a never-say-die attitude
• Team player
• Pushing boundaries and venturing into the unknown
• Grabbing the bull by its horns, taking challenges head on and not back away

TEMPER PTE. LTD.

Job Description

Key Responsibilities

• Greet guests upon arrival and ensure they are comfortable throughout their visit
• Assist guests in making reservations or seating arrangements through email, phone call and reservation system
• Provide comprehensive information about the restaurant's menu, specials, and promotions
• Develop and implement innovative guest service standards and initiatives to ensure guest satisfaction and loyalty, including guest recognition programs and surprise-and-delight experiences
• Collaborate with other departments to ensure seamless operations and exceptional guest experiences, including amenities and services such as private dining, special dietary requirements, and personalized dining experiences
• Monitor guest feedback and respond to complaints or concerns promptly and effectively in a professional manner, including escalated issues
• Develop and conduct training plans for junior members of the guest relations team

Who we are looking for:

• At least 3 years of experience in a similar role in the F&B/Hospitality industry with a proven track record of success in managing guest experience
• Strong communication and problem-solving skills
• Attention to detail
• Positive and friendly attitude
• Ability to work in a fast-paced environment
• Be bold, have a never-say-die attitude
• Team player
• Pushing boundaries and venturing into the unknown
• Grabbing the bull by its horns, taking challenges head on and not back away

Xin Wang Manpower

Job Description

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

requirements

-able to work on weekends

-able to work day/night shifts

-able to work independently

The Cre8Tive Group Pte. Ltd.

Job Description

W SINGAPORE SENTOSA COVE

Job Description

The Lo & Behold Group

Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.

As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.

General Management

• Overseeing daily operations - manage restaurant standards and guest service.
• Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
• Developing and executing well thought through plans to achieve daily and monthly targets.
• Manage staff, overseeing work schedules and assigning specific duties.
• Create and improve standard operating procedures for service and product preparation.
• Oversee venue equipment and facilities management / maintenance.
• Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as necessary.
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards.
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc.

• Manpower planning and budgeting.
• Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
• Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
• Ensures staff development plans are in accordance to the needs of the business.
• Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
• Drives the direction and expectations for the team to achieve team goals.
• Implementing training and development strategies for the front of house team.
• Monitors and liaises with the group Human Resources team on all venue related support required.
• Liaises with group Human Resources team regarding employee movements and performance feedback.
• Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.

• Go above and beyond to make someone else's day.
• Are thoughtful and kind, while upholding high standards.
• Own outcomes and drive solutions.
• Are ever-curious and always learning.

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr

INTERNATIONAL PEOPLE SOLUTIONS

Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

• Create a work vibe that everyone loves.
• Train and develop the crew to be all-around stars.
• Set policies that keep the culture on point.
• Make sure everyone's got a clear path for career growth.
• Be the mentor everyone wishes they had.
• Help pick the right folks who fit right in.

Operational Efficiency:

• Make sure every department is running smoothly.
• Handle day-to-day business stuff and coordinate with all the departments.
• Automate tasks so everyone can be super productive.
• Team up with the CEO/Product squad for features that make life easier.
• Keep the money stuff in check, making sure everyone gets paid on time.
• Set up KPIs and reports so each department knows how awesome they're doing.
• Tech integration with MMPs? Yeah, you got that covered.
• Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

• Team up with the CEO to make the company dreams a reality.
• Dive into new areas of business that could be the next big thing.
• Make sure the CEO has the lowdown on the company's financial game.
• Help with financing and investment stuff.
• Build a stellar executive team.

• 5+ years in operations management.
• Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
• Budgeting and forecasting experience.
• Proven track record of growing companies from startup to established.
• Experience managing tech teams.
• Familiarity with support systems like Intercom.
• Expertise in hiring and team-building.
• Highly organized and adept at prioritizing.
• Strong communication skills, both verbal and written.
• Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

XEVI PTE. LTD.

Job Description

Improve efficiency and increase profits while managing the overall operations of a company or division. Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business. Often report to higher-level managers or executives and supervise lower-level managers. Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

The Lo & Behold Group

Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.

As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.

General Management

• Overseeing daily operations - manage restaurant standards and guest service.
• Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
• Developing and executing well thought through plans to achieve daily and monthly targets.
• Manage staff, overseeing work schedules and assigning specific duties.
• Create and improve standard operating procedures for service and product preparation.
• Oversee venue equipment and facilities management / maintenance.
• Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as and when necessary.
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance to local food safety standards.
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc.

• Manpower planning and budgeting.
• Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
• Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
• Ensures staff development plans are in accordance with the needs of the business.
• Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
• Drives the direction and expectations for the team to achieve team goals.
• Implementing training and development strategies for the front of house team.
• Monitors and liaises with the group Human Resources team on all venue related support required.
• Liaises with group Human Resources team regarding employee movements and performance feedback.
• Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.

• Go above and beyond to make someone else's day.
• Are thoughtful and kind, while upholding high standards.
• Own outcomes and drive solutions.
• Are ever-curious and always learning.

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr

5 DRUNKEN RABBITS HOLDING PTE. LTD.

Job Description

Job Responsibilities:

• Develop and implement business strategies, plans, and objectives in alignment with company goals.
• Conduct market analysis and identify new business opportunities.
• Drive long-term growth by formulating business strategies to expand market share and improve revenue.
• Oversee daily operations to ensure efficiency, productivity, and quality standards.
• Coordinate and manage various departments (e.g., marketing, finance, HR, production).
• Establish policies and procedures to maintain smooth and efficient operations.
• Ensure compliance with local and international laws and regulations.
• Develop and implement risk management practices to safeguard the organization.
• Address operational or compliance issues proactively to avoid disruptions.
• Drive sales initiatives to boost revenue and market presence.
• Collaborate with the marketing team to plan and execute effective marketing strategies.
• Analyze market trends to adjust sales tactics and product positioning.
• Encourage innovative approaches to improve business processes, products, and services.
• Lead change management efforts to adapt to market dynamics.
• Implement continuous improvement programs to optimize efficiency.

This job scope may vary depending on the specific organization and industry. A GM’s primary focus remains on driving the company’s growth and success through strategic, operational, and leadership capabilities.

Job Requirements:

• Bachelor's degree in business administration, management, finance, or a related field
• Minimum 5 years experience of managerial experience in the hospitality industry.
• Able to lead and motivate the team.
• Able to work under pressure.
• Strong leadership and strategic planning skills.
• Excellent communication, interpersonal, and negotiation skills.
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets

The Naughty Chef

Job Description

RESPONSIBILITIES

• Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
• Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
• Responsible for planning and working within budget, maximizing profits and achieving sales targets
• Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
• Handles all guests queries and feedbacks in a professional and timely manner
• Ensure that standard operating procedures, processes and policies are strictly adhered to
• Prepare monthly management reports in relation to outlet performance
• Adhoc duties/projects as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent
• Minimum 5 years of relevant experience with at least 2 years in a senior managerial level
• Energetic, good team player and service oriented
• Great leadership with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office.

Mise En Place Talent

Job Description

Widely recognised as a top hospitality and lifestyle group in Asia, our partner has and continues to garner countless awards and accolades for their unwavering dedication to delivering exceptional experiences. Guided by a team of passionate experts, guests are transported to France with warm hospitality, honest cooking, and a convivial ambiance in a stunning setting.

This top-notch team is now seeking a General Manager to oversee the restaurant’s daily operations, ensuring excellent standards of service are being delivered by a well-equipped and motivated team.

Main responsibilities include:

• Ensuring timely and successful training of team members;
• Coordinating schedules and directing the duties and tasks of the team;
• Conducting monthly performance reviews to ensure regular and consistent assessment and feedback;
• Fostering a positive and productive work environment that nurtures professional growth and team retention;
• Ensuring seamless service execution and guest satisfaction;
• Ensuring compliance to service and operations standards of the company.

• 10+ years of restaurant operations experience in upscale dining, preferably in Asia;
• Intimate knowledge of French cuisine;
• Proven record of leading a top calibre team to operate a profitable and successful restaurant;
• Exceptional attention to detail; a proactive problem-solver who continuously seeks opportunities to improve;
• Excellent communication and interpersonal skills.

SOUL SMOOTHIE BAR PTE. LTD.

Job Description

We are searching for a committed, proactive Manager who enjoys working in an exciting, fast-paced environment.

The Manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.

You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses, update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction.

• Interview, hire, train, and manage bar staff
• Ensure staff is fully trained and knowledgeable about all drinks and food items in the bar
• Plan and present bar menu
• Implement and enforce alcoholic beverage service policies and procedures
• Adhere to licensing, health and safety legislation/guidelines
• Check customers’ identification and confirm it meets legal drinking age
• Monitor inventory of beverages to ensure adequate stock is maintained
• Resolve customer complaints promptly
• Plan and manage the bar’s operations and logistics

• Minimum Bachelor's Degree
• Proficiency in English
• Excellent communication and interpersonal skills
• Ability to handle money accurately and operate a point-of-sale system
• Ability to handle difficult customers
• Ability to manage and lead a team

• Competitive salary

Salary is based upon candidate experience and qualifications, as well as market and business considerations.

• Pay Range

$6500 minimum to $7500 maximum

• Location: [City, State]

• Employment Type: Full-time

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Private Advertiser

Job Description

Position Summary
 

We are seeking a talented and experienced Director of Operations to join our dynamic team. As the Director of Operations, you will play a pivotal role in overseeing the smooth and efficient running of our diverse restaurants. This position offers an exciting opportunity to lead a team and contribute to the strategic growth of our Company.

What you'll be doing

• Provide strategic leadership and direction to ensure the consistent delivery of exceptional customer experiences across our restaurant brands

• Oversee all operational aspects of our restaurant portfolio, including staffing, inventory management, budgeting, and process improvement

• Foster a positive and engaging work culture, leading and developing a high-performing operations team

• Collaborate with cross-functional teams to drive innovative initiatives and enhance operational excellence

• Monitor performance metrics and implement data-driven solutions to optimise restaurant efficiency and profitability

• Ensure compliance with all relevant health, safety, and regulatory standards

• Contribute to the development and execution of the company's overall strategic plan

What we're looking for

• 5+ years of proven experience in restaurant operations management, ideally within a multi-concept hospitality group

• Demonstrated track record of driving operational efficiencies and delivering exceptional customer service

• Strong leadership and people management skills, with the ability to inspire and develop high-performing teams

• Excellent problem-solving and decision-making abilities, with a keen eye for detail

• Sound financial acumen and experience in budgeting, cost control, and P&L management

• Thorough understanding of the hospitality industry, including current trends and best practices

• Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels

Fencing Singapore

Job Description

The General Manager (GM) leads daily operations, strategic execution, and overall growth of the organisation, working closely with the Executive Committee (EC). Reporting to the EC/President, the GM is accountable for managing the FS's programmes, services, activities, budget, and administration. The GM is the primary liaison between FS and external agencies such as Sport Singapore (SportSG) and the High Performance Sport Institute (HPSI), ensuring compliance with governing authorities' latest regulations, policies, and guidelines.

The core mandates of this role are:

• Lead and align non-high performance functions—including operations, strategic partnerships, events, and community outreach—to ensure they are seamlessly integrated in support of athlete pathways and high performance outcomes, reinforcing FS’s drive toward Olympic and global excellence.
• Review, streamline, and strengthen all existing policies and processes to ensure alignment with the latest best practices in sports governance and administration.
• Drive FS's professionalisation by strengthening governance, building sustainable revenue, and reducing reliance on public funding.

The GM oversees all major functional areas of the organisation. These include:

• Lead and manage day-to-day operations, ensuring seamless coordination and high-quality delivery of services.
• Collaborate with the High Performance team on administrative matters, ensuring alignment and shared oversight where required.
• Maintain, document, and regularly update operational procedures per local and international sporting standards, in particular Registry of Societies and Institution of a Public Character (IPC) standards and requirements.
• Oversee the planning and execution of key local events and initiatives to ensure quality delivery and stakeholder satisfaction, including communication channels (newsletters, social media, media engagement).
• Coordinate EC meetings, including scheduling, agenda setting, logistics, ensure accurate documentation and timely follow-ups.

• Directly supervise the Pathways Manager and Finance Manager, setting clear expectations and providing regular supervision, guidance, evaluation, and, where necessary, corrective action.
• Establish and maintain HR policies, systems, and processes for recruiting, training, performance reviews, development planning, and workforce management of full-time staff and service contractors—such as DTs and referees engaged for events—to support professional growth and organisational effectiveness.

(Working closely with and supervising the Finance Manager)

• Oversee financial planning, budgeting, reporting, and internal controls in compliance with best accounting practices, IPC requirements, and regulatory standards.
• Guide the preparation and management of annual operating and capital budgets, ensuring alignment with strategic goals and financial sustainability.
• Ensure accurate and timely completion of audits and all required financial documentation.

• Review, strengthen, and ensure consistent implementation of organisational policies and procedures.
• Develop and update operational and governance frameworks in line with best practices and compliance requirements.
• Keep the Executive Committee (EC) informed of Secretariat operations and developments.
• Lead the preparation and presentation of the FS's Annual Report for the Annual General Meeting (AGM).

5. Supervision of Pathway Development and Implementation (via Pathways Manager):

• Oversee and support the development, implementation, and monitoring of FS National Pathways across all weapons, genders, age groups, and participation levels (including but not limited to fencers, coaches, referees, competition organisers [DT], and armourers) in collaboration with the High Performance team
• Facilitate collaboration with clubs, schools, and coaches to integrate pathway programmes.

• Drive the execution of the FS's strategic plan and annual action plans in alignment with long-term goals, working closely with local and regional partners.
• Oversee marketing and branding efforts tailored to Singapore's sporting landscape, including the FS's digital presence (e.g., website, social media).

• Lead initiatives to secure sponsorships, donations, and alternative funding to diversify and strengthen the FS’s revenue streams.
• Identify and cultivate relationships with donors and partners; develop new income-generating opportunities through programmes, services, grants, and strategic partnerships.

• Serve as the key liaison between the FS and stakeholders, including SportSG, HPSI, government bodies, sponsors, partner organisations, and community groups.
• Coordinate and manage cross-functional projects and special initiatives, ensuring timely delivery, stakeholder alignment, and measurable outcomes.

• Undertake additional duties and special projects as assigned by the Executive Committee.
• Provide leadership in crisis management and contingency planning to ensure organisational resilience.

Seeking a dynamic and strategic leader with proven experience in sports organisations, government agencies, or IPCs. The ideal candidate will have demonstrated expertise in developing and reviewing Standard Operating Procedures (SOPs) across key areas including athlete-related matters, HR policies, and financial processes. Able to operate effectively in a small, agile team, you should take a hands-on approach to operations and be ready to be on the ground when needed. You will have a strong ability to drive operational efficiency, shape long-term strategic goals, and lead by example. A solid understanding of governance and policy compliance, excellent communication skills, and a passion for sports development are essential. The role requires adaptability, sound judgment, and the ability to thrive in a fast-paced and evolving environment.

In addition, an ideal candidate should possess the following:

1. Experience:

• Minimum of 8 years of relevant experience with a proven track record in sports organisations, governmental bodies or IPC organisations, with at least 4 years in a leadership role.
• Proven experience developing and reviewing SOPs, including athlete-related matters, HR policies, and financial processes.
• Strong background in financial management, including budget preparation, financial reporting, and cash flow management.
• Experience in stakeholder management and building strategic partnerships.

2. Skills:

• Strong analytical and problem-solving skills, ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Excellent leadership and team management skills, with the ability to effectively motivate and guide small teams.
• High level of computer literacy, particularly with MS Suite.
• Strong communication skills, both written and verbal, with the ability to engage with various stakeholders, including staff, partners, and media.

3. Qualifications:

• A relevant degree in Business Administration, Sports Management, Finance, or a related field. Any other disciplines may be considered, depending on relevant experience.
• Professional certifications or additional qualifications in operations, financial management, or human resources are a plus.

4. Personal Attributes:

• A passion for sport and a strong commitment to fostering excellence and a sustainable fencing ecosystem across all participation levels.
• Past experience and technical knowledge of the sport and its process, systems, will be a strong advantage.
• High adaptability, the ability to thrive in a fast-paced, evolving environment, and a proactive mindset.
• Strong commitment to governance, compliance, and upholding ethical standards.
• Ability to work independently, take initiative, and manage multiple priorities effectively.
• Adaptable to a dynamic environment and schedule with occasional requirements to work outside of standard business hours.

Additional Information:

• This position is offered on a 2-year contract, with the possibility of extension based on satisfactory performance.
• Candidate is required to provide at least two professional references to support the application.

Interested applicants may email their resumes and any supporting documents to president@fencingsingapore.org.sg

Bachmann Japanese Restaurant Pte Ltd

Job Description

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

The Lo & Behold Group

Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.

As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.

General Management

• Overseeing daily operations - manage restaurant standards and guest service.
• Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
• Developing and executing well thought through plans to achieve daily and monthly targets.
• Manage staff, overseeing work schedules and assigning specific duties.
• Create and improve standard operating procedures for service and product preparation.
• Oversee venue equipment and facilities management / maintenance.
• Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as necessary.
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards.
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc.

• Manpower planning and budgeting.
• Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
• Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
• Ensures staff development plans are in accordance to the needs of the business.
• Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
• Drives the direction and expectations for the team to achieve team goals.
• Implementing training and development strategies for the front of house team.
• Monitors and liaises with the group Human Resources team on all venue related support required.
• Liaises with group Human Resources team regarding employee movements and performance feedback.
• Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.

• Go above and beyond to make someone else's day.
• Are thoughtful and kind, while upholding high standards.
• Own outcomes and drive solutions.
• Are ever-curious and always learning.

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr

Millennium & Copthorne International Limited

Job Description

The Director of Operations is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. Handle any other general tasks and special projects assigned.

• Lead and supervise department heads across all areas of the hotel, including housekeeping, front office, food and beverage, maintenance, and engineering.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the hotel's performance and identify areas for improvement.

• Bachelor's degree in hospitality management or Business Administration.
• Minimum 10 years of experience in hotel operations management, with a proven track record of success.
• Strong understanding of all departments within a hotel operation.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop and motivate a team environment.
• Data-driven approach to problem-solving and decision-making.
• Excellent analytical and financial skills.
• Strong commitment to guest satisfaction and service excellence.

Director

Full-time

Management, Strategy/Planning, and Customer Service

Hospitality

KOS International Limited

Job Description

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Direct message the job poster from KOS International Limited

Job Responsibilities:

Provide strategic leadership and guidance to optimize financial performance, drive employee development, deliver a unique guest experience, maintain brand standards, and strengthen the hotel’s presence in the local community. Act as the General Manager in their absence.

• Assist the General Manager in developing, implementing, and monitoring financial and operational strategies to enhance guest satisfaction, increase sales, and maximize profitability.
• Offer recommendations for improving hotel assets and fostering brand loyalty.
• Mentor, coach, and provide ongoing feedback to team members, addressing conflicts, boosting performance, and celebrating achievements.
• Oversee daily operations, set clear performance goals, and support the professional development of team members.
• Foster a collaborative environment, ensuring seamless communication and coordination with department heads to maintain high service standards.
• Build and maintain strong relationships with guests, potential clients, company stakeholders, community leaders, government representatives, travel industry professionals, suppliers, and competitors.
• Ensure exceptional guest satisfaction by upholding quality service and amenities.

How to Proceed:

Interested applicants kindly forward the latest copy of your resume in MS Word format (with details of your last drawn and expected salaries) to

Only shortlisted candidates will be notified.

EA Licence No: 23S1522

Registration No: R1107654

Mid-Senior level

Full-time

Management, Strategy/Planning, and Customer Service

Hospitality

INTERNATIONAL PEOPLE SOLUTIONS

Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

• Create a work vibe that everyone loves.
• Train and develop the crew to be all-around stars.
• Set policies that keep the culture on point.
• Make sure everyone's got a clear path for career growth.
• Be the mentor everyone wishes they had.
• Help pick the right folks who fit right in.

Operational Efficiency:

• Make sure every department is running smoothly.
• Handle day-to-day business stuff and coordinate with all the departments.
• Automate tasks so everyone can be super productive.
• Team up with the CEO/Product squad for features that make life easier.
• Keep the money stuff in check, making sure everyone gets paid on time.
• Set up KPIs and reports so each department knows how awesome they're doing.
• Tech integration with MMPs? Yeah, you got that covered.
• Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

• Team up with the CEO to make the company dreams a reality.
• Dive into new areas of business that could be the next big thing.
• Make sure the CEO has the lowdown on the company's financial game.
• Help with financing and investment stuff.
• Build a stellar executive team.

• 5+ years in operations management.
• Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
• Budgeting and forecasting experience.
• Proven track record of growing companies from startup to established.
• Experience managing tech teams.
• Familiarity with support systems like Intercom.
• Expertise in hiring and team-building.
• Highly organized and adept at prioritizing.
• Strong communication skills, both verbal and written.
• Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

FTDT PTE. LTD.

Job Description

Job descriptions:Manage and oversee the entire restaurant operation

• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop the overall restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Able to work on Sat, Sunday and public holidays
• Able to work from 7am

SB RESERVE PTE. LTD.

Job Description

The Managing Director will lead and oversee the operations of SB Reserve Pte Ltd, driving profitability, enhancing service excellence, and strategically expanding the brand through the establishment of new outlets. He will report directly to the restaurant owners/stakeholders and provide visionary leadership to position the restaurant as a premier dining destination.

Key Responsibilities:

Strategic Leadership:

Develop and execute strategic plans aimed at achieving sustained profitability and growth. Identify and evaluate new opportunities to expand business operations, including location scouting, feasibility studies, and launching additional outlets.

Financial Management:

Oversee financial performance, ensuring efficient management of operational costs and achieving revenue targets. Prepare and manage budgets, financial forecasts, and implement cost control measures. Regularly review financial reports and performance metrics, making informed decisions to enhance profitability.

Operational Excellence:

Ensure exceptional dining and wine experiences through stringent standards in quality, presentation, and service. Streamline operational processes to improve efficiency, customer satisfaction, and profitability. Ensure compliance with regulatory standards related to food safety, licensing, health and safety, and employment laws.

Business Development & Expansion:

Drive initiatives for market expansion, including identifying strategic locations and managing the successful launch and operation of new outlets. Foster strong partnerships with suppliers, industry stakeholders, and business partners to optimize operations and growth opportunities.

Brand Management & Marketing:

Establish and promote the restaurant's brand reputation through strategic marketing, public relations, and customer engagement initiatives. Leverage digital marketing and social media platforms to enhance brand visibility and attract clientele.

Team Leadership & Development:

Build, motivate, and lead a high-performing team, providing clear direction and support to restaurant managers and staff. Cultivate a positive work environment emphasizing teamwork, continuous improvement, and professional growth.

Customer Engagement:

Maintain high standards of customer satisfaction by consistently engaging with customers and responding effectively to feedback. Implement strategies to attract and retain a loyal customer base.

Cultivar Staffing & Search

Job Description

Our client is a well-established brand in the F&B industry, known for delivering mass-market high-quality culinary products. The successful candidate will have strong experience in the F&B sector, with expertise in franchise management, M&A operations, and regional management. Creativity, business acumen, and a passion for developing new brand concepts are essential. Frequent travel is required.

Responsibilities:

• Ensure smooth and efficient operations across all locations, maintaining high standards of quality and service.
• Drive growth through mergers and acquisitions.
• Manage budgets, monitor financial performance, and maximize profitability.
• Collaborate on new brand concepts and market launches.
• Lead and mentor regional teams to achieve operational excellence.
• Conduct regular audits to ensure consistency and quality.
• Enhance service delivery and product offerings.
• Oversee operations and support teams across regions through frequent travel.
• Continuously seek opportunities for operational improvements.

Requirements:

• Proven experience in a senior management role within the F&B industry.
• Strong knowledge of franchise management and M&A operations.
• Leadership, strategic planning, and financial management skills.
• Creativity and a passion for brand development.