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Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Chef de Cuisine

12-Jul-2025
Private Advertiser | 56509 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

The incumbent is responsible for day-to-day kitchen operations, including:
- Develop menus and recipes at Michelin standard
- Select and source ingredients
- Join hands with restaurant manager to enhance business opportunities and restaurant reputation
- Food cost and quality control
- Staff management and coaching
- Strengthen customer bonding and guest satisfaction

Requirements:

  • Minimum 6 years of relevant experience in French gastronomy

  • Minimum 2 years of experience as Head Chef

  • Minimum 3 years of overseas work experience in hotels / fine dining restaurant

  • Proven track records in kitchen operations management in high-end restaurants or Michelin restaurants or hotels

  • Strong sense of creativity and innovation

  • Strong problem solving and people management skills

  • Passionate, self-motivated, open-minded and communicative

  • Strong leadership skills

  • Strong budgeting Skills

  • Good command of spoken and written English


We offer attractive remuneration package, employee benefits and staff caring program, including:
- Competitive Salary
- Housing Allowance
- 8 Rest Days per month, 17 days of Public Holidays per year and 18 days of Annual Leave
- Discretionary Bonus
- Medical Benefits
- Mandatory Provident Fund
- Staff Purchase Discounts
- On-the-Job Training
- Staff Resting Area
- Career Advancement Opportunities
- Staff Activities such as our Christmas Party and etc

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong's culinary scene, please whatsapp to (852) 5722 8132 for more information.

Personal data collected will be used for recruitment purposes only.

Chief Baker

12-Jul-2025
Grand Hyatt Hong Kong Co Ltd | 56508 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Hong Kong Co Ltd


Job Description

Summary

Summary

    • You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
    • To assist the Chef de Cuisine in managing bakery operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.
Qualification

Qualifications

  • Minimum 2 years work experience as Sous Chef in a hotel or large restaurant with good standards; preferably with experience in luxury international brands.
  • Qualification in Kitchen Production or Management will be an advantage.
  • Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
  • Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

General Manager - F&B

8-Jul-2025
Compass Group Hong Kong Ltd | 56498 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Compass Group Hong Kong Ltd


Job Description

Job Responsibilities: 

  • Manage allocated contracts and achieve the Company's agreed objectives;

  • Handle pre-opening of new Units and run the day-to-day operations;

  • Establish and maintain standards for preparations, presentation, and service of food and beverage in order to ensure the highest quality and consistency at all times;

  • Engage in staff manpower planning, recruitment, retention, and training;

  • Lead and motivate the team to achieve business targets in terms of profitability, service standards and business development;

  • Assist in compiling and distributing revenue forecasts, sale analysis data and operating reports to Operations Director weekly, highlighting any significant variance of the budget 

  • Work closely with Unit Managers to confirm he/she arrange manpower and duty roster according to forecasted revenue and established labour cost goals;

  • Liaise and collaborate with internal departments to evaluate business performance and ensure action plans roll-out effectively;

  • Support and manage all allocated operations manager, ensuring they perform their tasks and duties as per their job description;

  • Assist in preparing all promotions and coordinating the advertising plan, all collateral, and printing material together with the Marketing department;

  • Attend regular client meeting and propose new ideas for menu review;

  • Stay aware of both local and international food trends and share ideas with Culinary lead and Operations Director.

Job Requirements: 

  • Diploma or above in F&B Management, Hotel Management or other related disciplines;

  • Minimum 10 years of work experience in Catering Operations with proven track record in supervisory level and people development;

  • Good business acumen with strong passion in food & beverage industry;

  • Good command of both written and spoken English;

  • Hands on PC skills.

 

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date of available, present and expected salary by clicking "APPLY NOW" button

  • Please refer to our website www.compass-hk.com for more information about our company

We are an equal opportunity employer and welcome applications from all qualified candidates

Personal data collected would be used for recruitment purposes only

General Manager

7-Jul-2025
Four Seasons Hotel Hong Kong | 56469 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Hong Kong


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About the role:

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government.

This role is on the Planning Committee level, reporting to the Regional Vice President.

What you will do:

General

  • Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

  • Prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

  • Keep the supervising Regional Vice President informed about the condition of the hotel and all-important factors influencing its operation.

  • Provide day to day operational leadership to elevate employee experience

  • Proven leader able to inspire, motivate and drive excellence in service levels

Leadership

  • Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.

  • Maintain a strong relationship with the owner and demonstrate exceptional management skills by employing a balanced approach while safeguarding the interests of the Four Seasons

  • Conduct oneself in an ethical and exemplary manner which encourages like manner or conduct.

  • Represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.

  • Respond properly in any hotel emergency or safety situation.

People

  • Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

  • Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

  • Charismatic & inspiring leadership and communication skills with an advanced ability to inspire, convince, persuade & influence

  • Ability to attract and retain local talent in a challenging environment & support their development and growth

  • A strong character with presence to lead a high performing team in a challenging market environment

  • Ability to naturally connect & warmly interact with guests and local community

  • Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals

  • Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement

Product

  • Lead the senior and mid-management teams in the drive for improvements in LQA/Qualtrics and Four Seasons standard

  • Outcome focused on guest experience and has a track record of delivering at a superior level

  • Possesses an eye for details, is a passionate product driver, and takes an innovative approach in the continuous evolution of the product

Marketing And Sales Responsibilities

  • The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

  • Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.

Profit

  • Strong business acumen and analytical skills, with a keen eye for revenue generation, cost optimization, labor management, and flow-through

  • Able to link day-to-day activities to longer-term business plans, goals and objectives

  • Proven ability to manage costs and deliver bottom line

  • A decision maker with the ability to manage amid uncertainty and set a clear strategic direction

  • Pro-actively suggests and implements revenue-enhancing initiatives, coupled with excellent labor and expense management practices

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Dry Cleaning for Business Attire

  • Birthday Leave

  • Complimentary Employee Meals

AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday...

3-Jul-2025
Ami and Wood Ear | 56453 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Ami and Wood Ear


Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

  • Design and create signature cocktails;
  • Build positive rapport with guests;
  • Drive whisky, cocktail & beverage revenue in the bar and restaurant;
  • Maintain spirit & beverage costs within budget;
  • Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
  • Review and analyze sales to ensure stock rotation and profitability remain within targets;
  • Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
  • Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

  • Manage team member to ensure smooth operation and provide first-class service to guests;
  • Control and monitor the whisky and spirits orders to ensure the stock is at par level;
  • Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
  • Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

  • To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
  • Experience in managing 200 whisky labels or above;
  • Solid knowledge in whisky is a MUST;
  • Extensive spirit, cocktail and beverage knowledge;
  • Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

  • Straight Shift
  • FIXED Sundays Off (except on festive dates)
  • Competitive Salary with team-based tips sharing
  • Public Holiday & 15 Annual Leave per year
  • Meal and Transportation Allowance
  • Discretionary Bonus
  • Medical Benefits
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 晉升機會 Promotion
  • 在職培訓 On-the-job training
  • 侍產假 Paternity Leave
  • 行業 Industry

    • 保健 Health Care

    工作種類 Job Category

    • 餐飲 (客務) Catering (Guest Relations)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 3 年或以上 / years or above

AMI Demi Chef de Partie(Michelin Modern French Dining) I (5-day) I Sunday Off...

3-Jul-2025
Ami and Wood Ear | 56454 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Ami and Wood Ear


Job Description

The incumbent will assist the Chef de Cuisine in ensuring smooth day-to-day food production and operations of a specified kitchen section. He /she will also have to monitor high standards of food quality and hygiene in the kitchen.

Requirements:

  • 3 years' culinary experience in hotels or western restaurants
  • Well-versed in kitchen hygiene, creative, self-motivated and service-oriented
  • A good team player with strong communication skills

We offer attractive remuneration package, employee benefits & staff caring items, including:

  • Sunday Off (except for festive dates)
  • Competitive Salary (HK$21,000 or above)
  • Meal Allowance (~HK$1,200)
  • Discretionary Bonus
  • Medical & Dental Benefits
  • 8 Days of Holiday per Month, 14 Days of Statutory Holiday, 12 Days of Annual Leave, 14 Weeks of Maternity Leave, Paternity Leave
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts
  • Staff Activities such as our Christmas Party, Annual Dinner, etc.

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please email to

hrs@gd-group.hk or WhatsApp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 晉升機會 Promotion
  • 在職培訓 On-the-job training
  • 侍產假 Paternity Leave
  • 薪金 Salary

    • $21,000 - $25,000 月薪 / Monthly li >

    行業 Industry

    • 保健 Health Care

    工作種類 Job Category

    • 餐飲 (客務) Catering (Guest Relations)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 3 年或以上 / years or above

Page 8 of 8 in All Jobs in Hong Kong

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