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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Far East Hospitality

Job Description

Responsibilities:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Edition Hotels

Job Description

SOFITEL SINGAPORE CITY CENTRE

Job Description

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

Mandate Of Manpower

Job Description

Responsibilities:

• Clean and maintain guest rooms according to set standards and procedure
• Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time

Requirements:

• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts

Private Advertiser

Job Description

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Administration & Sales

• Achieve daily and monthly targeted number of sales activities with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Research & prepare monthly lists of key account acquisition to target
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Solicit new and existing corporate/consortia/lifestyle & luxury accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
• Attend hotel clients and local community business events to network and maintain high visibility
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity to maximise sales revenue
• Attend overseas trade shows, key client events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter

Customer Service

• Update management and relevant departments on VIP arrivals, meet and greet accordingly
• Update Reservations & Front office team fortnightly on new account acquisition and that relevant guest profiles are shared to ensure to maximise GEM (Guest Engagement Management)
• Host “WOW” site inspections & FAM trips to deliver the brand promise providing exceptional customer service at all times
• Provide positive and constructive feedback as necessary to the respective Heads of Department
• Handle guest and internal customer complaints and enquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily

Financial

• Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
• Fully responsible of accounts under his/her management to achieve financial and non-financial objectives, including contracting, updating profile, and renewing contracts
• Conduct negotiations to achieve the best profit and rates for The Standard, Singapore
• Work closely with Director of Sales & Marketing & Director of Revenue Management to ensure pricing strategy across market segments are aligned to meet & exceed revenue targets
• Work closely with DOSM and assist with contributing towards the preparation of the Annual Business Plan relevant to your market segments
• To attend weekly yield meetings and monthly strategic meetings to develop and adjust sales strategies, short term pricing and channel tactics

Operational

• Perform monthly review account profile on room nights production and average rate and utilise Agency 360 & Demand 360 and relevant business intelligence tools to maximise ROI
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Update DOSM/DOM/DOR on market trends and business leads including compset trends on an ongoing basis
• Ensure that all account profiles, sales reports and any other relevant information are updated in the CRM system

Other Duties

• Identify and communicate ideas, customer expectations from assigned segments and territory
• To be aware of community, business, political and social factors that may affect the hotel’s financial performance
• Develop and maintain positive and productive working relationships with other colleagues and departments
• To attend training sessions and meetings as and when required
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
• To support and uphold The Standard’s Corporate Mission and Values in all interactions

Qualifications, Knowledge and Skills:

• A minimum of 5 years' experience in a similar capacity with proven track records in a 5-star/Lifestyle hotel
• Bachelor’s degree in tourism, hospitality, or related field
• Excellent verbal, reading and written communication skills
• Possess a strong network of contacts within the Corporate, Consortia travel market segment, including corporate clients, event planners and industry professionals
• Proficient in all Microsoft Office systems required and Opera & CRM systems preferred but not essential
• Customer centric with a core focus on providing guests with a positive experience to build long-term relationships
• A track record in achieving and exceeding sales targets
• Excellent negotiation, presentation and influencing abilities to secure new business opportunities
• A team player and builder
• Able to maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and colleagues
• A motivator and self-starter

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

• Listen to every guest and observe body language carefully in order to be able to understand guests’ needs and expectations, and consistently surprise and delight every guest.
• Create and maintain a strong guest ‘first name’ relationship and combine this with an excellent memory for guest preferences.
• Have a good understanding of the outlet’s concept and food and beverage offerings and are able to verbally explain those to the guests with personality and flair on the line.
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
• Support the Bar & Beverage manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).
• Lead the bartending team in all day-to-day operations whilst working the rail and train service and bar colleagues, including bartenders and barbacks on recommending, promoting and upselling beverages.
• Maintain high team spirit and morale. Maintain a welcoming and vibrant atmosphere at the bar.
• Understand beverage control procedure including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials and mix of sales analysis for beverage.
• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
• Responsible for ensuring the checking and recording of temperature of the bar fridges and follow the First in, First Out procedure.
• Ensure compliance with all food and beverage policies and procedures as well as appliable beverage and liquor laws with responsible service of alcohol. Ensure compliance with all licensing and regulatory requirements.
• Be well versed in all necessary Hotel brand standards and history and ensure all direct reports are likewise well versed.
• To always take corrective action if service errors occur, ensuring all solutions exceed the guest’s expectations.
• Engage with guests, providing recommendations and handling inquiries or complaints professionally.
• Organize and oversee special events, promotions, and tastings.
• Manage bar-related budgets, cost control, and financial reporting.
• Work closely with the finance department to ensure compliance with financial policies and procedures.
• Coaches, guides and supports team members to ensure their capabilities and degree of professionalism meet the needs of guests and the hotel.
• Attend meetings with senior management to discuss future business strategies and review ongoing action plans and progress.

Other Responsibilities:

• Ensure a service-oriented culture focusing on guests’ needs
• Be well versed in the hotel’s fire and life safety emergency procedures
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Maintain the highest standard of personal appearance and cleanliness
• Perform other duties assigned by the management

Knowledge and Experience:

• Candidate must possess at least a Secondary School "O" Level, "N" Level or higher / Pre-U / A level / College, Diploma, Advanced / Higher / Graduate Diploma, Food & Beverage / Professional Certificate/NiTEC.
• Relevant experience as a Head Bartender in a similar luxury hotel or free-standing restaurant capacity providing customer service for a minimum of 1 year.
• Excellent verbal, reading and written communication skills
• Ability to understand effective approaches of communication with different individuals
• Bartending competitions experience will be an advantage
• Pre-opening experience will be an advantage

Competencies:

• Strong leadership, interpersonal and training skill
• Acts as a role model to demonstrate appropriate behaviour
• Passionate about the hospitality industry
• Energetic and personable
• Aware of the local market trends in mixology
• Good communication and customer contact skills
• Service orientated with an eye for detail
• Ability to work well in stressful and high-pressure situations
• Ability to understand the flow of service and support colleagues

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Responsibilities:

Leadership Responsibilities:

• Assist the Chef de Cuisine in all aspects of kitchen management, including overseeing kitchen colleagues, ensuring recipe and plate presentation standards are met, and maintaining a productive and respectful working environment.
• Work closely with other members of the culinary team and stewarding team, to ensure smooth coordination and communication across all kitchen operations.
• Coordinate the kitchen colleagues schedule to ensure adequate coverage for all shifts while managing labor costs effectively.
• Provide support during busy periods by multitasking and prioritising tasks effectively and efficiently.
• Assist in creating and updating menu items, incorporating seasonal ingredients and current culinary trends, while also considering cost efficiency.
• Spark creativity and unique recipes from your team.

Food Preparation & Cooking:

• Ensure food standards, preparation, presentation, temperature and cooking techniques are maintained at that level and enforce policies and procedures in the kitchen.
• Ensure the quality and consistency of food items by adhering to established standards.
• Follow proper food handling and sanitation procedures to maintain a clean and safe kitchen environment.

Inventory Management:

• Monitor food stock levels and communicate with management to ensure timely replenishment as needed to avoid shortages or overstocking.
• Ensure all products sourced are of the highest quality and adhere to relevant ethical and sustainable procurement requirements.

Training & Development:

• Train and mentor team members, providing guidance on culinary techniques, safety procedures, and kitchen protocols.
• Encourage continuous learning and professional growth among team members.

Food Hygiene & Maintenance:

• Adhere to all health and safety regulations and guidelines.
• Ensure personal cleanliness and proper deportment of all team members.
• Maintain equipment in good working condition and report any issues to management.
• Participate in daily cleaning tasks, including deep cleaning of equipment, surfaces, and storage areas, to maintain a sanitary kitchen environment.
• Report any health or safety hazards, incidents and injuries to your Supervisor on Duty as soon as possible. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel.

Other Responsibilities:

• Be well versed in the hotel’s fire and life safety emergency procedures.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Take responsibility to ensure all required tasks are completed accurately and within given time frames.
• Participate in training sessions and workshops provided by the Hotel to enhance culinary skills and knowledge.
• Interact with guests in a friendly and professional manner, taking special requests or dietary restrictions into consideration when preparing dishes.
• Address any issues or discrepancies that may arise during service, such as equipment malfunctions, ingredient shortages, or guests’ complaint, with efficiency and professionalism.
• Stay informed about current culinary trends, techniques, and ingredients.

Requirements:

• Degree / Diploma / Certification in Culinary Arts or Management.
• Proven experience in a Japanese restaurant/Izakaya.
• Additional certifications in culinary will be an advantage.
• Minimum 2 years of relevant experience in a similar luxury hotel environment.
• A self-starter and team player with excellent communication skills.
• Enjoys working in a highly empowered and energetic workplace environment.
• Committed to serving food of the highest quality.
• Pre-opening experience will be an advantage.

Competencies:

• Strong leadership, interpersonal and training skills.
• Acts as role model to demonstrate appropriate behaviours.
• Creative and passionate.
• Good communication and customer contact skills.
• Luxury service oriented with an eye for detail.
• Ability to work well in stressful and high-pressure situations.
• A team player and self-starter.

Courtyard by Marriott

Job Description

Melissa Shoe-

Job Description

SALARY:

From SGD $3300 Starting Salary

SCOPE:

Assist the Head Chef

Assist in managing costs, food purchases & inventory

Experienced with leadership qualities

Fine culinary skills in Western & Local dishes (Non-Halal)

Passion in creating special dishes & developing menu

Be independent & responsible

Plan & lead daily kitchen operations

Manage costs, food purchases & inventory

Ensure consistencies in all food servings

Ensure kitchen cleanliness, safety & compliance to food hygiene

Team player that can readily work with the whole team

REQUIREMENTS:

NO academic certification required, we only seek true talent & positive attitude

Possess food hygiene and safety certification

Immediate start work preferred

Applicants please contact Ms. Rosalind @ 9090 4144 or email to rosalind@melsplace.com.sg

Pan Pacific Serviced Suites

Job Description

To oversee the smooth operation, management and overall performance of the Front Office Department for Pan Pacific Serviced Suites Beach Road & PARKROYAL Serviced Suites.

Primary Responsibilities:
a) To prepare the hotel’s annual Front Office, including the Pacific Lounge budget and submit to management for approval.  The annual budget should include manpower requirement, operating expenses, etc. On the approved budget, the incumbent rolls out the plan.
b) Control in area of direct responsibility, all budgetary items, overheads and operating expenses including profit & loss report, accuracy on accrual, forecasting and capital expenditure (CAPEX)

c) Responsible in meeting all Key Performance Indicators for Front Office.

d) Champion the Leading Quality Assurance Audit, and all other internal or external audit with the Pan Pacific Hotels Group

e) To develop, implement Standard Operating Procedures within your areas of direct control.

f) Ensure that all quality, service, and controls conform to established standards as set by the General Manager, as well as Pan Pacific Hotels Group (PPHG) policies and procedures.

g) Supervise all operational activities to ensure maximum guest satisfaction. Ensure that all guest feedback is responded to in a timely manner.  

h) Oversee the operations of the Pacific Lounge to ensure consistent quality and variety of food

i) Ensure compliance with local authority regulations by maintaining hygiene standards and renewing food licenses.

j) Respond to Trust You and other social media reviews.

Marriott International

Job Description

Job Number

24132275 Job Category

Rooms & Guest Services Operations Location

JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Non-Management POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Handle guest complaints. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Far East Organization

Job Description

Responsible for the proper, efficient and profitable functioning of the Hotel. Supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services. Monitor the junior staff’s conduct and job performance to ensure that all staff project a positive corporate image to guests. Ensure that guests are attended to with promptness, courtesy, and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in/out of guests. Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms/public areas or undesirable persons loitering around in coordination with the security department. Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies. Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Requirements

Minimum Diploma in Hospitality. Able to perform rotating shifts. Positive attitude and outgoing personality with good public relations skills. Minimum 4 years of experience in hospitality and Opera knowledge.

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Wenet SGP Pte Ltd

Job Description

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

Hotel Indigo colleagues are the people at the center of every new story . They make all guests feel welcome in the neighbourhood and at home in the hotel. At

Hotel Indigo

we deliver inspired service. Our guests are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime. Join us as a

Assistant Housekeeping Manager

in

Hotel Indigo Singapore Katong.

You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can: Supervise the housekeeping and laundry operation to ensure cleanliness quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Responsibilities:

Monitor budget and control expenses with a focus on increasing productivity. Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation). Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Promote teamwork and quality service through daily communication and coordination with other department heads. Inspect all assigned rooms and public areas to ensure furnishings, guest rooms, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise team of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Routinely perform all housekeeping duties necessary including making beds, vacuuming, and cleaning guest rooms to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents). Perform other duties as assigned and may also serve as manager on duty. Qualifications and Requirements:

High School Diploma / secondary education / equivalent plus one year of assistant executive housekeeper experience in similar capacity in the hospitality industry. Must be able to speak local language(s). What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

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RESTAURANT ZEN PTE. LTD.

Job Description

We are now looking for a Manager to join our enthusiastic and passionate team at Brasserie Astoria.

In 2021, the Frantzén Group opened Brasserie Astoria in the former Astoria cinema in Stockholm, a place with a history of international glory as the it spot for urban Stockholmers to socialize back in the 20s and 30s.

The Astoria of today wants to recreate the international and sophisticated experience with a strong focus on warm, knowledgeable service. Now it’s time to take Brasserie Astoria to Singapore and the iconic Victoria Theater & Concert Hall, with its roots from the 1800s.

The successful candidate has:

• Proven experience as a restaurant manager or similar role.
• Strong knowledge of restaurant operations and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations.
• Proficient in restaurant management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as needed.

Key Responsibilities include:

Key Responsibilities:

• Operations Management:
  Oversee daily restaurant operations, including front-of-house and back-of-house activities to ensure smooth functioning.
• Staff Leadership:
  Recruit, train, and manage staff, fostering a positive work environment that promotes teamwork and professional development.
• Customer Service:
  Ensure exceptional guest experiences by addressing customer inquiries and complaints promptly and professionally.
• Financial Oversight:
  Monitor and manage budget, labor costs, and inventory to meet financial goals; prepare regular reports on sales and expenses.
• Quality Control:
  Maintain high standards of food quality, presentation, and cleanliness in compliance with health and safety regulations.
• Marketing & Promotion:
  Collaborate with the marketing team to develop promotions and events that attract new customers and retain existing ones.
• Vendor Management:
  Build and maintain relationships with suppliers and vendors to ensure the quality of ingredients and services.
• Performance Evaluation:
  Conduct regular performance reviews and provide constructive feedback to staff.

Keisuke Singapore Pte Ltd

Job Description

-Ensure the smooth operation of the F&B outlet by ensuring that maintenance issues are quickly resolved, and hygiene standards are met.

-Ensure daily opening and closing duties in the outlet are properly executed

-Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

-Perform inventory checks and product ordering.

-Maintain high level of customer service.

-Plan schedule for outlet staff (both kitchen and service).

-Ensure overall restaurant image is maintained and the brand is always well represented.

-Provide co-ordination and services for both kitchen and service.

-Communicate daily and act as liaison between operations staff

and management.

-Ensure that POS system is always operational and accurate.

-Report on time, in proper uniform and grooming.

-Provide suggestions or develop new SOP to improve operation and employee duties for the betterment of the customers.

-Orientate and train new hirers

-Coach, train and supervise staff to operate stations.

-Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

-Prepare the daily sales report.

-Maintain clean hygiene for the restaurant

-Maintain workplace safety and health policies and procedures.

-Reduce food, beverage, and stocks wastage in the outlet.

-Ensure the proper handling of food/ingredients/kitchen equipment’s in the restaurant.

Requirements:

• Willing to learn and positive attitude
• Candidates with Food Hygiene Certification are needed (please include this in the resume)
• Minimum 4 years in F&B operations. (BOTH Service and Culinary)
• Willing to work during, weekends and public holidays
• Passion for people & food.
• Enjoy challenges and able to cope in a fast-paced environment
• Excellent leadership & positive mindset
• At least 3 years of relevant working experience working in similar roles in the F&B industry
• Good interpersonal skills

Benefits:

• Medical benefits
• Health insurance
• Birthday benefits
• Uniforms provided
• Staff meals
• Special Allowance
• Transport Allowance
• JOIN IN BONUS $1000

Training will be provided at designated locations.

Please upload your detailed resume in PDF format stating current and expected salaries, full personal and career details, contact numbers and notice period required.

Please note that only shortlisted candidate will be notified.

SHANGHAI YONGFU SINGAPORE PTE. LTD.

Job Description

Working Hours: 44hrs/week (5 days per week inclusive weekends n PH)

Location: Suntec City

Salary: $4000 - $6000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with fine dining restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure

HAWKERS STREET PTE. LTD.

Job Description

Job Purpose:

Ensure smooth operations in the Outlet

Duties:

· Supervise all staff in outlet and ensure smooth operations within the outlet.

· Involve in manpower planning which include of duty roster planning, recruitment of full-time/ part-time staff

· Oversee on-the-job training to all staff to ensure the staff understand their work areas and are able to perform their roles with confidence

· Involved in recruitment for staff

· Liaise with support departments such as HR on payroll matters and Accounts on finance/ billing matters

· Enforce good hygiene and food/workplace safety standard within the outlet

· Manage food and labor cost within the outlet

· Enforce good customer service amongst the staff

· Manage guest/ customer’s complaint

· Work with Head chef/ Marketing department in terms of launching new menu/ Limited Time Offer in order to boost the sales for the outlet

· Hands-on helping in the outlet during peak period

· Performs other related duties such as special assignments and annual major objectives as required

Skills/Qualifications:

Leadership, People skills, Friendly, Organized, Communication skills

Far East Organization

Job Description

Senior/ Duty Manager (Oasia Hotel Downtown)

Responsibilities

Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments. Responsible for the proper, efficient and profitable functioning of the hotel. Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms. Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions. Monitor room inventory closely to ensure maximum utilization of rooms to generate higher revenue. Requirements

Diploma in any field, preferably in Hospitality. At least 4 years of experience in a similar capacity in the hospitality industry. Team player with a positive attitude, enthusiasm, and initiative.

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Far East Organization

Job Description

Duty Manager (Village Hotel Albert Court)

Responsibilities

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel. Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and ensure that all staff project a positive corporate image to guests. Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in coordination with the security department. Monitor room inventory closely to ensure maximum utilization of rooms to generate higher revenue. Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in/out of guests. Maintain cash float amount in accordance with expected occupancy. Authorize rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies. Requirements

Diploma in any field, preferably in Hospitality. At least 4 years of experience in a similar capacity in the hospitality industry. Team player with a positive attitude, enthusiasm, and initiative.

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Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Roles & Responsibilities

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 
• Supervise pest eradication activities with great attention to detail. 
• Conduct daily inspections of public areas and employee locker rooms. 
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 
• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

Job Requirements 

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred. 
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred. 
• A team player and takes initiative to assist other team members when required.
• Commitment to work rotating shift and any day, including weekends and public holidays. 
• Meticulous with strong attention to details with good follow-up.

*We regret to inform that only shortlisted candidates will be notified

*This role is for Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Marriott International

Job Description

Job Number

24135853 Job Category

Housekeeping & Laundry Location

Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Non-Management JOB SUMMARY Responsible for checking and maintaining guest rooms to Hotel’s standard and turning DI rooms to IS promptly for Front Desk. JOB DUTIES AND RESPONSIBILITIES Assumes responsibility for the department in the absence of the Executive Housekeeper and Housekeeping Manager. Allocates work schedule to Room Attendants for current shift. Prepares work schedule for the next day. Conducts briefing and 15 minutes training for Room Attendants at the start of each shift. Issues keys and pagers to Room Attendants at the start of each shift. Ensures proper key controls are in effect. Responsible for allocation of thorough cleaning and project work schedules. Inspects rooms for cleanliness and maintenance standards. Reports all room status discrepancies to Housekeeping office. Monitors performance standards of Room Attendants. Coach and counsel Room Attendants, issues progressive disciplinary notices as and when necessary. Supports departmental training initiatives for all associates. Reports defects to Engineering Department and follows up on repairs. Ensures cleanliness of guest corridors, service landings and pantries. Records all activities during each shift in Assistant Housekeeper’s daily worksheet and ensures accurate hand-over at the end of the shift. Participates in the various inventories conducted by Housekeeping. Carries out Room Attendant’s duties as and when necessary. Assists with administrative duties and public area duties when required. Ensures all lost and found items are handed over to Housekeeping Office. Assists with handling of investigations, guest complaints and requests, promptly and efficiently. Communicates performance expectations to Room Attendants, follows up to ensure understanding and monitors progress. Participates in the Room Attendant’s appraisal process, giving feedback as needed. Ensures all Room Attendants have proper supplies, equipment and uniforms. Participates in departmental meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. Any other duties as may be assigned from time to time. JOB REQUIREMENTS A minimum education in Nitec or Higher Nitec in Hotel & Tourism Services At least 2 years of relevant experience in handling Supervisory Housekeeping A great team player Proficient in communications skills & interpersonal skills Able to start work within short notice

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Company Confidential

Job Description

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Holiday Inn Express Singapore Orchard Road

Job Description

Reporting to the Front Office Manager, The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations
• Cooperates, coordinates and communicates with other hotel departments as required.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.
• Supports and assists Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.
• Log security incidents and accidents in accordance with hotel requirements
• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 2 years’ experience in front office / guest services or related discipline including supervisory experience.
• Communication skills when interacting with guests and team members
• Possesses good leadership skills
• Has good writing skills, problem solving and organizational abilities.
• Proficient in the use of Microsoft Office and Opera System.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

Social Summer Kitchen Pte. Ltd

Job Description

Key Benefits:

• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Discretionary Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Your Role:

• Assist in all aspects of service and food preparation
• Uphold the standards of food presentation, production, and portioning
• Monitor the preparation of the dishes to ensure adherence to recipes and specifications
• Perform day-to-day kitchen activities efficiently
• Ensure a high standard of food hygiene at all times
• Guide, train, and supervise junior members

• Looking for candidates available to work:
  • Tuesday: Afternoon, Evening
  • Wednesday: Afternoon, Evening
  • Thursday: Afternoon, Evening
  • Friday: Afternoon, Evening
  • Saturday: Afternoon, Evening
  • Sunday: Afternoon, Evening
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $3,800 - $4,100 per month

Hotel Grand Pacific

Job Description

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

Fico Restaurant Pte. Ltd.

Job Description

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile.

Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

• Assist the Bar Manager in the development of a signature beverage
• Identify opportunities for bar revenue growth, cost savings, and implement appropriate measures to achieve financial goals
• Running day-to-day bar operations and ensure the quality and consistency of all products meet desired standards
• Manage the beverage stocks and inventories

What to expect:

• Direct transport in to restaurant from Bedok MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

KNS SURIYA EATING HOUSE PTE. LTD.

Job Description

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

The Supreme HR Advisory Pte Ltd

Job Description

• MBS
• 5.5 Days
• F&B
• Company Benefits & Incentives
• Career Progression Opportunities!
   

Job Scope:

• Preparing, cooking, and presenting various roasted meat dishes
• Select high-quality meats and ingredients for roasting
• Marinate, season, and prepare meats before roasting
• Ensure all ingredients are fresh and properly stored
• Monitor the roasting process to ensure meats are cooked to the desired temperature and doneness
• Maintain consistency in taste, texture, and presentation
• Properly store and handle all food items to prevent contamination
• Collaborate with suppliers to source the best quality meats and ingredients
   

Requirements:

• Relevant experiences
• Able to work on weekends and public holidays

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

NUHS Regional Health Services Office

Job Description

The successful candidate will support the development of healthy precincts and building community partnership to keep the community healthy.

Job Responsibilities:

1) Support in planning and operationalizing of Health Precincts and community care team concept to achieve health-social integration with internal and community stakeholders.
2) Track progress of workplans and workstreams on Healthy Precincts.

3) Support in developing and operationalizing plan to empower community to take care of their health.

4) Support in creating community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders

5) Support in building partnership with internal and community stakeholders e.g. grassroots organizations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings

6) Secretariat support for team, management and stakeholders meetings

• Coordinate meeting schedules and materials, prepare minutes of meetings:
• Follow up on matters arising

Job Requirements:

• Bachelor Degree with at least 5 years experience, preferably in healthcare and corporate planning/ partnership development related experience.
• 2 years leadership experience
• Strategic thinking and planning
• Writing skill
• Communication skill
• Project management
• Analytical skill

CapitaLand Group

Job Description

The Front Office Manager will assist the Rooms Division Manager/Director of Rooms in the day-to-day operations of the Rooms Division, overseeing the Front Office and Concierge/Bell Desk Departments effectively. He or she will report directly to the Rooms Division Manager/Director of Rooms.

Job Responsibilities

• Assist the property in achieving financial performance targets, work closely with the Revenue Management Department to maximise room occupancy and departmental revenue. 
• Work collaboratively with other functional departments within the property to drive for revenue, sales initiatives and overall guest satisfaction. 
• Build guest relationships to enhance customer loyalty and partnerships to attract and retain guests. 
• Foster a culture of open and transparent communication with team members and to ensure that the team is highly motivated and results focused. 
• Property level Champion to drive for Ascott Star Rewards (ASR) loyalty program sign ups and activations, and to ensure that all team members, including those from other departments are advocates of the ASR program. 
• Ensure service and operational excellence, monitors service performance and takes corrective actions to resolves guests' issues and concerns
• Leads innovation, improvement and sustainability initiatives, and evaluate industry best practices and new technology applications for adoption
• Manage departmental budgets, staff development and performance management. 
• Train, coach and develop Front Office and concierge/bell desk team members.  
• Maintain disciplines of staff and handle staff grievances.
• Deputize for the Rooms Division Manager / Director of Rooms in his or her absence. 
• To carry out any other duties and responsibilities as assigned
• Be visible in the property during high peak periods to assist guests and team members as necessary. 

Sentosa Development Corporation & Subsidiaries

Job Description

Position Summary

• Actively pursue immediate MICE business opportunities, both domestically and internationally, for Sentosa and our affiliated island partners.
• Sustain and surpass performance targets set by the management.
• Capable of operating effectively under pressure, meeting deadlines, and delivering a superior level of customer service.
   

Key Responsibilities

• Develop and maintain an International MICE and Local Corporate Database to facilitate lead generation and follow-up activities.
• Engage in sales calls, develop and present MICE proposals for Sentosa venues, products, and packages to potential clients.
• Conduct site inspections of Sentosa properties to identify potential MICE leads and achieve successful conversions.
• Collaborate with clients and stakeholders to plan events on Sentosa, ensuring comprehensive administration and seamless execution of all planned activities.
• Coordinate with the Marketing team to devise and implement sales outreach campaigns, aiming to stimulate demand and address existing market requirements.
• Acquire new and sustained business to establish a robust pipeline of events within targeted markets and industries.
• Identify and participate in trade events and platforms to enhance business promotion efforts.
• Foster and enhance active communication and strong relationships with MICE organizers and corporate clients.
• Support in the preparation and periodic monitoring of sales reports as and when necessary.
• Undertake any other duties and tasks as assigned by the management.
   

Job Requirements (Knowledge, Experience and Qualifications)

• Bachelor’s Degree or Diploma
• Proficient in using, MS office software applications including MS office, Excel, Power point etc.
• Proficient in leveraging data for performance analytics and dashboarding
• Fluent in written and spoken English and a second language.
• Demonstrated success in MICE/event sales with a proven ability to cultivate and engage targeted prospect databases. Preferably able to contribute with personal contacts and database resources.
• Minimum of 2 years' experience in MICE/event sales, catering to both local and international clients, with a documented track record of achievement.
• Familiarity with government tender and procurement processes would be advantageous.
• Possess a mature demeanor, strong interpersonal skills, strong business acumen and the ability to deliver compelling presentations.
• Capable of collaborating effectively within a team and working autonomously with minimal supervision.
• Willing and able to undertake domestic and international travel as required.
• Holding a valid Class 3/3A driving license would be beneficial.
   

Holiday Inn Express Singapore Serangoon

Job Description

About the Job

We are looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll be expected to effectively and efficiently deal with all guest complaints, queries and suggestions.

A little taste of your day-to-day

Job Benefits

• Birthday Leave
• Flexi-benefit
• Insurance Coverage
• Learning and Development Opportunities within IHG
• Employee Rate across IHG Hotels worldwide
• Duty Meal

Job Responsibilities

Staff Management:

• Provide mentoring to Guest Services Agents, offering coaching and regular feedback to manage conflicts and enhance employee engagement.
• Ensure team members are adequately trained and equipped with the necessary tools to fulfil their job duties.

Team Collaboration and Communication:

• Foster teamwork to ensure quality service through consistent communication and coordination.
• Develop programs aimed at improving team member engagement, aligning with brand service behaviours.
• Implement and monitor team member succession planning to ensure a robust and capable team for the future.

Guest Satisfaction:

• Address guest complaints promptly and ensure corrective actions are taken to resolve issues and concerns.
• Drive improvements in guest satisfaction goals by collaborating with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Allocate time to interact with guests, solicit feedback, and build positive relationships.

Operational Standards:

• Accountable for maintaining Standard Operating Procedures (SOPs) in accordance with Service Level Standards.
• Perform any other ad-hoc duties as assigned by the Rooms Division Manager or Operations Manager.
• This role plays a critical part in ensuring the smooth operation of our establishment, guaranteeing high levels of guest satisfaction and fostering a positive and engaged team environment.

What We Need From You

• Minimum Diploma in Hospitality, or a minimum of 2 years of relevant experience in the Hospitality Industry.
• Proficiency in spoken and written English is essential.
• Demonstrated excellence in communication, problem-solving, reasoning, and motivational skills.
• Flexibility to work varying shift schedules, including nights, weekends, and holidays.

Wenet SGP Pte Ltd

Job Description

Responsibilities:

• Managing the household’s schedule and calendar.
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift, household inventory .
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment Manuel, inventory list, vendor list, and daily checklist.

Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s likes and dislikes.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgement, attention to detail and ability to handle confidential information.
• With A butler certification is a plus.
• Professional in Microsoft office and document filing. 

SPIZE BEDOK PTE. LTD.

Job Description

Responsibilities

• Plan, forecast and execute food and beverage orders
• Process customer complaints patiently
• Communicate and build strong relationship with vendors
• Coordinate communication between FOH and BOH staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Adhere to food, health and safety standards and compliance
• Always strive towards an exceptional customer experience

• Work experience as a Restaurant Manager or similar role in the hospitality industry
• Excellent communication, interpersonal and leadership skills
• Critical thinker and problem solving skills
• Customer oriented approach
• Good organizational and time-management skills
• Availability to work within operational hours (including evenings, holidays, weekends)
• Diploma; additional certification in hospitality is a plus

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 15 August 2024
• Expected salary: $3,500 - $4,500 per month

Grand Park City Hall

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.
• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.
• Coordinate, plan and prepare work and vacation schedule for the Front Office team in the absence of the Assistant Front Office Manager.
• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.
• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.
• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation and that guests’ complaints are handled with tact and diplomacy.
• Review arrival list for all arrivals, taking note of VIPs and those with special requests.
• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.
• Ensure complete guest database are obtained.
• Prepare relevant reports for distribution to all departments.
• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.
• Ensure keys in their custody are issued only to authorized personnel.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.
• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.
• Initiate correspondence regarding enquiries, reservations, and complaints.
• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.
• Knowledgeable on emergency procedures as part of a first response team.
• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience as a Guest Services Manager / Duty Manager in a hotel.
• Outgoing, meticulous and service-oriented.
• Knowledge of Opera system is an added advantage.

RE-LEX HOTEL MANAGEMENT PTE. LTD.

Job Description

1) To tidy up and to clean up the room and toilets upon every room checkout

2) To provides and arrange for amenties

3) To change bed sheet , pillow , blanket where applicable

4) To maintain room clean and tidy with proper housekeeping

5) To attend to guest/customer needs for the houskeeping

6) self discipline and able to work independtly

7) To works closely and well coordinate with frontdecks /receptionist /colluage

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Job Descriptions:

• Follow the hotel's standard procedures for cleaning and maintaining public areas. 
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services. 
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly. 
• Supervise pest eradication activities with great attention to detail. 
• Conduct daily inspections of public areas and employee locker rooms. 
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas. 
• Regularly spot check employees' performance, correcting any mistakes or deficiencies. 
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties. 
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed. 

Job Requirements:

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred. 
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred. 
• A team player and takes initiative to assist other team members when required.
• Commitment to work rotating shift and any day, including weekends and public holidays. 
• Meticulous with strong attention to details with good follow-up.

Pastabar Sg Pte Ltd

Job Description

Key Responsibilities

• Ensure all food is sent out to the standards
• Supervise and oversee staff
• Manage and ensure continual team development
• Hold quarterly appraisals with all team members
• Ensure that the venue adheres to all Health and Safety and Food Hygienes rule
• Report maintenance, hygiene and hazard issues
• Assist in positive outcomes from guest queries in a timely and efficient manner
• Planning marketing activations and business developement strategies
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Other tasks as assigned by the Business Owners, Group Operation Director

Requirements:

• Positions and salary offered will commensurate with experience and expectations
• Experience in Italian restaurant an advantage
• Previous General Manager experience required

Benefits include:

• 5 day work week
• OIL/Overtime pay
• Nightly transport
• Medical
• Staff Meals

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Job Description - Assistant Housekeeper (Conrad Singapore Orchard) Job Number:

HOT0AU7J Work Locations

Conrad Singapore Orchard 1 Cuscaden Rd Singapore 249715 An Assistant Housekeeper with Conrad Hotels and Resorts supervises and oversees the day-to-day operations of the Housekeeping Department. What will I be doing? As an Assistant Housekeeper, you will supervise and oversee the day-to-day operations of the Housekeeping Department. Specifically, an Assistant Housekeeper will perform the following tasks to the highest standards: Ensure the ultimate comfort, cleanliness, and safety for all guests, as expected in Conrad Singapore Orchard. Assist in recruiting qualified people and training employees to achieve the standards of cleanliness and high level of service. Be responsible for daily operation needs and ensure manning is well scheduled to maintain superior standards of cleanliness for all guest rooms and public areas. Monitor daily assignments for guest room cleaning and ensure proper quotas are assigned to achieve optimum productivity. Establish a safe working environment. Coordinate tasks and supervise outside contractors working in the hotel premises. Establish and maintain accurate inventory records on cleaning equipment, guest supplies, and cleaning supplies. Establish a cleaning program maintaining top quality standards in performance, procedures, and productivity pertaining to all public guest areas. Be familiar with occupancy projections and forecast manning as required. Establish effective communication with Assistant Manager and various departments to meet their needs as it relates to Housekeeping. Carry out routine daily inspections, noting deficiencies and ensuring proper follow-up procedures. Coordinate engineering work orders for assigned areas and follow up inspection. Coordinate cleaning schedules and maintenance programs for all guestrooms, guest corridors, public areas, and heart of the house. Review all work orders submitted and ensure all orders are carried out in a timely manner. Clearly understand the Company Corporate Standard, Core Standard and ensure service and cleaning jobs are carried out in accordance with standard expectations. Monitor cost control programs for housekeeping labor and operating supplies. Assist in administering and keeping accurate records of all personnel-related updates. Be familiar with and understand all the hotel and departmental policies, procedures, and standards established for the department. Be involved in ensuring that all online training materials are updated at all times. Identify employee needs and develop staff and coordinate training when needed. Ensure all policies and procedures are observed and in place. Assist in conducting monthly staff meetings. Maintain a high level of employee morale. Be familiar with laundry operations and assist in handling complaints when required. Be familiar with the operation of the uniform rooms and monitor the maintenance standards in these areas. Participate and assist in conducting yearly performance evaluations ensuring reviews are completed in a timely manner. Participate in counseling and disciplining staff when needed, ensuring proper follow-up action is taken and staff is reviewed accordingly. Understand the departmental P&L, the yearly capital expenditure budget, as well as the yearly labor budget, and operating expense budget that is presented by the Executive Housekeeper. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management. What are we looking for? An Assistant Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Reading, writing, and oral proficiency in English Language. Ability to speak an additional language will be an advantage. Possesses leadership skills and able to make sound independent decisions. Previous experience in Housekeeping with supervisory responsibilities. Possesses strong interpersonal skills and experience in people handling. Flexible with shifts. Able to work on weekends. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from

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Marriott International

Job Description

Job Number

24115195 Job Category

Rooms & Guest Services Operations Location

W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Management JOB SUMMARY The Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience to follow-up through post-stay feedback mechanisms. He/she directs, implements, and evaluates the quality of products and services provided to Elite members and partners with the Loyalty Head Connector and Connector Team to ensure effective communication and delivery of the Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area. OR 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Marriott Loyalty Program Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program. Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions. Adjusts Elite Member status when necessary according to established guidelines. Partners with Head Connector to update, appoint, and activate the connector team on property. Attends Loyalty and Connector meetings and webinars for professional development and to learn about new enhancements and promotions of Marriott’s Bonvoy Loyalty Program. Promotes positive relations with Elite members by anticipating their needs and promptly responding to them. Monitors, responds, and routes Elite members’ comments to the appropriate department when necessary. Maintaining Elite Appreciation, Guest Services and Front Desk Goals Coordinates day-to-day operations, ensuring quality standards and meeting expectations of Elite, Cobalt, and redemption stay members. Develops specific goals and plans to prioritize, organize, and accomplish work. Supports handling complaints, settling disputes, and resolving grievances and conflicts. Assists with energy conservation efforts by monitoring compliance during property tours. Providing Exceptional Elite, Cobalt, and Redemption Stay Members Service and Property Operations Support Provides services that exceed Elite, Cobalt, and redemption stay members expectations to promote satisfaction and retention. Sets a positive example for guest relations. Helps employees provide excellent customer service. Assists in coaching and providing feedback to associates. Maintains high visibility in public areas during peak times. Provides immediate assistance to Elite, Cobalt, and redemption stay members as requested. Interacts with members regularly to obtain feedback on quality of product, service levels, and overall satisfaction. Maintains knowledge of all hotel features and services, room types, rates, special packages, and promotions. Keeps track of daily arrivals, departures, room availability, and scheduled in-house group activities. Maintains complete knowledge of all hotel and departmental policies and procedures. Monitors security of public areas of the hotel. Conducts pre-shift meetings to review and share information pertinent to daily business with team members. Leading the Team and Conducting Human Resource Activities Provides guidance and direction to subordinates. Assists in the interviewing and hiring of team members as needed. Monitors effectiveness of departmental staffing guide. Provides training, development, professional discipline, and positive support for employees within the department. Administers performance evaluations for all employees within the department. Facilitates departmental strategic planning meetings. Directs the performance of staff and follows up with coaching and guidance to praise or correct as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

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Marriott International

Job Description

Job Number

24133751 Job Category

Food and Beverage & Culinary Location

Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. JOB DUTIES AND RESPONSIBILITIES Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures hotel policies are administered fairly and consistently. Recognizes superior quality products, presentations and flavour. Ensures compliance with food handling and sanitation standards. Ensures compliance with National Environment Agency (NEA) regulations. Interacts with guests to obtain feedback on product quality and service levels. Participates in associate progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Understands the impact of department’s operation on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. Assists the Executive Chef with menu development. Assists the Executive Chef with all kitchen operations. Strives to improve service performance. Performs all duties of kitchen managers and associates as necessary. Empowers associates to provide excellent customer service. Participates in the associate performance appraisal process, providing feedback as needed. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Demonstrates a positive example for guest relations. Ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program. Ensures associates maintain required food handling and sanitation certifications. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Calculates accurate theoretical and weighted food costs. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists the Executive Chef with developing and coaching direct reports including completion of Leadership Performance Process (LPP). Attends and participates in all pertinent meetings (e.g Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartment). Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks food of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and associates engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Any other duties as may be assigned from time to time. JOB REQUIREMENTS At least a Diploma in Hotel Management or Culinary Arts. Minimum 4 years of working experience in handling culinary, food & beverage or related professional area. Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g. grilling, sautéing, broiling, baking, using decorative food displays, following recipes). Knowledge of techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques and sanitation standards. Ability to come up with unusual ideas about products, services or situations or to develop creative ways to solve problems. Knowledge of principles and processes for providing customer and personal services. Skilled at focusing and guiding others in accomplishing work objectives and building a cohesive team to facilitate goal accomplishment. Able to start work within short notice period.

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Marriott International

Job Description

Job Number

24132422 Job Category

Food and Beverage & Culinary Location

JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

KAKUSHIN F&B PTE. LTD.

Job Description

Job Title: Senior Sous Chef

Job Summary:

We are seeking an experienced and skilled Senior Sous Chef to join our team at Kakushin. As a Senior Sous Chef, you will be responsible for supporting the Head Chef in managing kitchen operations, leading a team of cooks, and maintaining the highest standards of quality and presentation in our Omakase dishes.

Responsibilities:

- Assist the Head Chef in menu planning, inventory management, and kitchen operations

- Lead and mentor a team of cooks, providing guidance and training to ensure excellence in food preparation and presentation

- Maintain high-quality standards in food preparation, presentation, and plating

- Collaborate with the Head Chef to develop new menu items and specials

- Manage kitchen stations, including sushi, hot dishes, and desserts

- Ensure efficient food preparation, presentation, and timing for Omakase service

- Maintain a clean, organized, and safe kitchen environment

- Order ingredients and supplies, managing inventory and minimizing waste

Requirements:

- 5+ years of experience in a high-end Japanese restaurant kitchen

- 2+ years of experience in a leadership role (Sous Chef or equivalent)

- Strong knowledge of Japanese cuisine, ingredients, and cooking techniques

- Experience with Omakase service and menu planning

- Excellent leadership, communication, and problem-solving skills

- Ability to work in a fast-paced environment and multitask with ease

- Familiarity with kitchen management software and systems

Preferred Qualifications:

- Formal culinary training or equivalent experience

- Certification in food safety and handling (e.g. Food Safety Certification)

- Japanese language skills (conversational or better)

- Experience with sake, wine, and other beverages (or willingness to learn)

THE ITALIAN ALLIANCE PTE. LTD.

Job Description

Responsibilities:

• Produce all menu items according to established standards to meet customer expectations.
• Adhere strictly to recipes and guidelines outlined in the standard performance manual.
• Maintain a high standard of hygiene and follow health and safety protocols.
• Report any equipment failure or hazards promptly to the Executive Chef or senior staff.
• Implement strict control measures to minimize food waste.
• Report any instances of waste following correct procedures.
• Manage stock rotation to ensure the use of food products before the best before date.
• Adhere to portion control guidelines to manage costs effectively.
• Uphold the highest standards of food production and presentation.
• Ensure consistency with recipes to deliver an exceptional dining experience.
• Clean and sanitize work surfaces, refrigeration units, and storage areas before the end of each shift.
• Maintain a clean and organized kitchen environment.
• Participate in the monthly physical stocktake of the restaurant, including plates and utensils.
  

Requirements:

• Minimum of 5 years of relevant experience in a similar role.
• Availability to work six days a week.
• Hardworking individual with excellent teamwork skills.
• Possess a valid and recognized Food Safety Certification in accordance with Singaporean regulations.

TEHC LEISURE PTE. LTD.

Job Description

OVERVIEW:

We are seeking a proactive and enthusiastic General Manager to lead and manage our new driving range facility in Upper Jurong area. This role encompasses overseeing the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services. The General Manager will also handle the social membership club and events management. The ideal candidate is a fast learner with strong leadership skills and a drive for excellence in a dynamic environment.

JOB SPECIFICATIONS:

• Diploma or Bachelor's degree in Business Administration, Hospitality Management, Sports Management, or a related discipline.
• Managerial experience in hospitality, leisure, or sports is preferred. Golf or driving range experience is a plus but not essential.
• Strong leadership and team management, excellent organizational and multitasking skills, outstanding customer service and interpersonal abilities, with financial management and budget oversight.

CORE RESPONSIBILITIES:

• Oversee and manage the daily operations of the golf driving range, indoor simulators, VIP driving range rooms, sports bar, beer garden, and overall F&B services.
• Lead, train, and manage a team of staff to maintain high performance and service standards.
• Ensure exceptional customer service and address any issues promptly.
• Manage and develop the membership program, ensuring satisfaction and engagement.
• Plan and execute events, promotions, and social gatherings

PERIODIC DUTIES:

• Manage budgets, control costs, and analyze financial performance to drive profitability.
• Develop and implement business strategies to meet operational goals and enhance the facility’s offerings.
• Ensure adherence to health and safety regulations, licensing requirements, and company policies.
• Stay updated on industry trends and introduce new ideas to improve operations and customer experience.

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Volunteer Management Assistant Manager ( 4 months, up to $23/hr)

Working Location: Orchard

Working hours:Monday - Thursday 8.30am - 6pm  Friday : 8.30am - 5.30pm

Job Description

• Managing the Community Volunteer (CV) programme and other ad-hoc duties
• Recruit, screen and interview volunteers 
• Coordinate the training sessions
• Assist to handle enquiries from volunteers/stakeholders or feedback from members of public
• Plan and organise meetings/consultations
• Draft reports and take minutes during meetings
• Monitor the progress of initiatives that were implemented
• Assist in updating the database and other administrative work
• Assist in records management and any other duties assigned

Requirements:

• Minimum Bachelors
• Proficient in Microsoft Office, where a strong knowledge of Excel is an advantage
• Strong interpersonal, analytical, written and verbal communication skills
• A resourceful and self-motivated individual, who is able to work well independently 
• Meticulous with an eye for detail

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)