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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Hotel Sales Executive

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with companies who need our meeting facilities and hotel room accommodations
• Meeting directly with logistics staff at these companies to find out what their needs are in the coming months and identifying what the hotel can do for them
• Writing and sending quotations and contracts to potential clients to secure future business
• Ensuring that a booked event will go smoothly on the day of the event.
• Soliciting corporate guest feedback
• Using that feedback to help us improve our hotel services & operations
• Improving the Standard Operating Procedures (SOPs) for sales & marketing

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for human connection and ability to learn.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You really love the business of hotel sales & marketing within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You’re a master at making sales calls and asking for the sale.
• You truly love the sense of achievement in winning new business.
• You are flexible and can change focus quickly.
• You want the challenge of increasing our rooms business and meetings business.
• You can start your new job here in Vientiane, Laos as soon as possible.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a hotel Sales Executive in 4 or 5 star hotels
• Previous experience living/working outside your home country, preferably in Asia.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Candidates are invited to send in their CV with photo to:

Belmont International Hotels
Email: hrmlaos@belmontasia.com

Only short listed applicants will be contacted. Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Chef de Cuisine

This challenging full time hands-on position is for you if you:

• have experience in French/Mediterranean/Western Cuisine.
• are an accomplished chef who loves to cook, with a passion for creating new dishes, a strong personal style, and desire the freedom in the creation of the menu.
• gain satisfaction from meeting & talking with the guests in the restaurant.
• have advanced culinary skills, including food production, creation of new dishes, and presentation skills.
• have experience in a la carte and banquet cookery as well as cocktail style finger food.
• have a minimum of 3 years experience supervising in a medium volume, scratch-cooking kitchen.
• have strong organization and communication skills because you have to coordinate and work with other departments in the hotel.
• are willing to work with a young team who will need hands on training from you.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Franca - Modern Italian & Fine Steaks

Job Description

Responsibilities:

• Kitchen Leadership: Lead the kitchen team to ensure smooth daily operations, delivering high-quality Italian dishes and premium steaks. Set the standard for culinary excellence in taste, presentation, and quality.
• Team Management: Recruit, train, and inspire the kitchen staff, fostering a positive and collaborative work environment. Mentor team members to help them grow and ensure their performance meets Franca's high standards.
• Menu Creation & Development: Plan, create, and refresh the menu, incorporating seasonal ingredients and customer preferences. Innovate new dishes while maintaining the restaurant's core offerings.
• Cost & Inventory Control: Manage food inventory, order supplies, and control costs, ensuring a balance between quality and budget. Minimize waste and optimize sourcing to maintain profitability.
• Health & Safety Compliance: Ensure all health and safety standards are strictly followed, keeping the kitchen clean, organized, and safe for both staff and guests.
• Special Event Planning: Work closely with management to create special menus for events, tailoring dishes to the occasion while maintaining Franca’s signature flavors.
• Customer Interaction & Feedback: Address guest concerns and respond to feedback to continually improve food offerings and the overall dining experience.

Qualifications:

• Leadership Experience: At least 3-5 years as a Head Chef or in a similar role, with experience managing a kitchen team in a fast-paced, high-quality restaurant setting.
• Italian Cuisine & Steaks Expertise: Deep knowledge of Italian culinary techniques and premium steak preparation, with a passion for creating authentic and modern dishes.
• High-Pressure Environment: Ability to perform efficiently during busy service, maintaining excellent food quality and presentation under pressure.
• Team Management: Strong leadership and people management skills, with the ability to train, motivate, and develop kitchen staff to consistently meet high standards.
• Attention to Detail: Keen eye for detail in both cooking and presentation, ensuring every dish is of the highest quality and visually appealing.
• Communication Skills: Good English communication skills required; fluency in both Thai and English is preferred to better communicate with the team and guests.
• Food Safety Knowledge: Thorough understanding of food safety regulations and kitchen hygiene standards, with the ability to maintain a clean, safe working environment.

About Franca:

Franca Modern Italian and Fine Steaks is an upscale restaurant located in the heart of Asoke, Bangkok. We are known for our fresh and high-quality Italian dishes, combined with premium steaks. Our mission is to provide an unforgettable dining experience, blending tradition with modern flavors. We take pride in sourcing the best ingredients and offering our guests exceptional service.

King Power Hotel Management Co., Ltd.

Job Description

• Knows the business and keeps abreast of competition and customer trends, new products and legislation. Consults direct reports on operations needs and opportunities. Identifies and communicates potential new revenue opportunities to the hotel department heads influencing the development of plans to tap those opportunities.

• Be pro-active and use initiative with regards to all Food & Beverage as well as Service related functionality areas, handling of complaints, and to ensure achievement of budgeted sales and profit targets.

• Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

PT Modernland Realty Tbk

Job Description

Job responsibilities :

• Managing organizational sales by assisting the department leader in developing a business plan that covers sales & revenue.
• Researching prospects and generating leads.
• Tracking sales goals and reporting results as necessary.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Understand and promote the organization and products.
• Understand our ideal customers and how they relate to our products.
• Assisting the department leader, with another department in maintaining the quality of the product, and properties, overviewing the trends, and maintaining the ability of the product to be as relatable as possible with the customer.

Requirements :

• Minimum 3+ years of experience in the hospitality industry, event or customer relationship management.
• Fluent in English, both written and spoken.
• Proficient in Microsoft Office Applications.
• Experience in planning and implementing sales strategies and event management.
• Has negotiating skills, good communication skills, management and problem-solving skills, and the ability to build good client relationships.
• Ability to work flexible hours, including weekends and holidays.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Responsible for the proper, efficient and profitable functioning of the Hotel.
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Minimum 4 years of experience in hospitality and Opera knowledge

Hotel Miramar (Singapore) Ltd

Job Description

Orchid Hotel Pte Ltd

Job Description

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into log book for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

We regret that only shortlisted candidates will be notified.

Sheraton Towers Singapore Hotel

Job Description

Sheraton Towers Singapore Hotel

Job Description

Private Advertiser

Job Description

Position: Assistant Restaurant Manager/Restaurant Manager

Working Hours: 6 days work week, 44 hours per week (overtime pay for hours beyond 44 hours)

Salary: $3.1k to $4k basic (commensurate with experience and previous salary)

Benefits:

• Maternity leave
• Meal allowance
• Comprehensive benefits package including 10-14 days annual leave
• 13th month salary (AWS)
• Performance bonus
• Yearly bonus

Job Description:

• Daily Operations: Assist in daily operation tasks such as taking orders, cashiering, consolidating daily sales, attending to reservation calls, and serving food & beverages to consistently high standards.
• Restaurant Management: Ensure the restaurant meets or exceeds standards in food quality, safety, and cleanliness. Manage staff performance, conduct training, and enforce discipline to maintain high morale.
• Administrative Duties: Assist with outlet administrative duties, submitting all necessary records and paperwork to the corporate office on time. Conduct monthly stock checks of inventories.
• Customer Service: Provide excellent customer service by addressing any concerns and ensuring a high level of satisfaction.
• Food Preparation: Handle food preparation processes, maintaining quality and hygiene standards.

Requirements:

• Experience: Minimum 1-3 years of relevant experience in the food and beverage industry, with preference for experience in a Japanese restaurant.
• Skills: Strong leadership qualities, excellent communication and interpersonal skills, and a solid understanding of restaurant operations.
• Attributes: Ability to multi-task, work under pressure, and demonstrate a can-do attitude. Must be willing to work shifts, weekends, and public holidays.
• Language: Proficiency in English and Chinese is preferred. Knowledge of Japanese is advantageous.

You may click “Apply” to submit your application.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Rapid Recruitment Asia Pte Ltd

Job Description

🔥 Basic : $3500 ++
🔥 Incentives : Uncapped (can earn more than basic)
🔥 Bonus : TWICE a year!

⏰ Tuesday - Saturday , 44hrs a week, need to OT

📝Jobscope
👉Preparation and Cooking of dishes
👉Run, Manage and Coordinate Kitchen Staff
👉Inventory management
👉Adhoc as assigned

⚠️Requirements
👉FHC is good to have, if not will be sponsored!
👉Able to work evenings, weekends and holidays
👉Good work ethics!

Interested please contact below!
==================================
📱Wh@ts@pp (at) 8777 0627
📱Telegr@m (at) wohcirde

Rapid Recruitment Asia Pte Ltd (16C8261)
Edric How (R23119149)
==================================

Figment Collections

Job Description

BEST OF BEST PTE. LTD.

Job Description

Human Solutions and Consulting Recruitment Co., Ltd.

Job Description

Responsibilities

• Follow up with all departments to improve operations and identify opportunities to enhance service standards.
• Oversee overall operations and prepare work schedules for the team.
• Maintain service standards and motivate team members.
• Develop banquet menus systematically and in accordance with customer needs.
• Calculate food and related operating costs to determine appropriate pricing.
• Prepare work schedules and complete documentation on time
• Ensure proper cooking and presentation of the food served.
• Manage team members, plan, and coordinate activities.
• Be responsible for organizing both indoor and outdoor catering to meet standards.
• Meet with executives to share information or receive guidance from senior management for implementation.

Requirements

• Bachelor's degree or higher.
• At least 3-5 years of experience in hotel or restaurant management.
• Have problem solving skill and good leadership.
• Able to work under pressure.

Welfare and Benefits

• Vacation
• Social security
• Annual bonus

HR Power Solution Recruitment Co., Ltd.

Job Description

Responsibilities:

• Overseeing day-to-day operations
• Maintaining P&L cost and expenses within budget
• Ensuring employees work productively and develop professionally
• Recruiting and training new employees with assistance from the HR department
• Evaluating and improving operations and financial performance
• Directing and executing the employee assessment process
• Preparing regular reports for upper management
• Reporting regularly to upper management
• Providing solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)
• Ensuring staff follow health and safety regulations
• Project Management

Qualifications:

• Bachelor's degree in any field
• Minimum 1-2 years of experience
• Good command of English (preferred)
• Able to work under pressure and flexible with time
• Strong multi-tasking and time-management skills, with the ability to prioritize tasks
• Quick problem-solving capabilities
• Basic understanding of business concepts will be considered a plus.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Be the primary liaison for hotels, efficiently addressing urgent and important requests.
• Ensure adherence to company policies during all engagements.
• Address inquiries and provide detailed explanations or arrange training sessions to support BUs efficiently.
• Continually enhance training materials and methodologies for optimal BU support.
• Timely processing of PRs and POs, ensuring the team's workload is effectively managed.
• Engage in procurement process improvement projects, aiming for enhanced efficiency and effectiveness.
• Lead and mentor a 5,6-member team, ensuring adherence to policies and smooth operations.
• Document and address challenges promptly, escalating them when necessary.
• Gather and analyze feedback from the team and BUs to refine procurement processes.
• Actively participate in projects aimed at improving procurement processes and outcomes.
• Collaborate with diverse teams (IT, Finance and Operations) to optimize procurement practices.

• Minimum Education: Bachelor's Degree in relevant field.
• Minimum 3 years of procurement experience, preferred to be related with hospitality industry.
• Ability to create framework and matrix from the ground up.

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

Compass Group Hong Kong Ltd

Job Description

Job Responsibilities:

• Report to Operations Manager/ Unit Manager and responsible to oversee daily canteen operations 
• Maintain constant high standard of preparation and plating 
• Committed to highest level of HSE and food safety standards
• Support in creating new seasonal menu offerings
• Work on Menu design, dish design and costing, creating and managing SOP and recipes

 Job Requirements:

• Minimum 5 years’ experience in western restaurants/ staff canteen with 3 years' supervisory level
• Proven leadership experience (Minimum 3 years' experience at Senior Sous/ Head Chef level)
• Hygiene supervisor/ manager certified an advantage
• Able to lead and coach team in a positive & professional manner
• To be well able to handle dietery preferences and allergen information
• Experience of senior position in large operations is an advantage 
• Must be capable of being flexible to last minute requests & challenges with a 'Can-do' attitude 
• Strong communication & management skills required 

We offer an attractive remuneration package and excellent career prospects to the right candidate.

If you are interested in joining us, please send your full resume with academic qualifications, work experience, availability, present and expected salary by clicking APPLY NOW button.

Compass Group Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. All the applicant contact details will be kept for 6 months only.

To find out more about us, you are welcome to visit our website: www.compass-hk.com [link removed]

Plantation Bay Holdings Corp

Job Description

Qualifications & experience

• 3+ years work experience in managerial capacity in a deluxe hotel, restaurant or cruise ship
• Has good general culinary knowledge, no specific cuisine necessary
• Knowledgeable in Food Safety Standards

Tasks & responsibilities

• Taking charge of kitchen operations and other side duties as directed by the Executive Chef
• Ensuring all kitchen staff adhere to resort's standard procedures
• Facilitates in training kitchen staff

Chili's Bar & Grill

Job Description

• Candidate must possess at least a Bachelor's Degree , Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Excellent in oral communication skills and interpersonal skills.
• Must have a working knowledge on Local Store Marketing techniques, sales building and a proven track record of controlling costs.
• Oversees overall smooth flow of store operations for a duration of a scheduled shift. Assists General Manager in implementing and accomplishing assigned tasks to meet Company objectives.
• With an Assistant Manager / Manager experience specializing in Food/Beverage/Restaurant Service or equivalent.
• Willing to be assigned in any of our restaurant concepts/affiliates

LJC Restaurant Inc.

Job Description

Are you a dynamic leader with a passion for hospitality? We're looking for an experienced Restaurant Manager to join our team and help create memorable dining experiences!

Responsibilities:

• Oversee daily operations to ensure smooth service
• Manage and train staff to provide exceptional customer service
• Maintain health, safety, and cleanliness standards
• Monitor inventory, ordering, and cost control
• Handle guest inquiries and resolve issues promptly
• Collaborate with the kitchen to ensure timely and quality food service
• Drive sales and profitability through effective management and marketing initiatives

Requirements:

• Proven experience in restaurant management or a similar role
• Strong leadership, communication, and organizational skills
• Ability to work in a fast-paced, customer-focused environment
• Knowledge of food safety regulations
• Flexibility with working hours, including nights and weekends
• Passion for delivering great customer experiences

IGT Technologies Philippines, Inc.

Job Description

JOB PURPOSE:

The purpose of this role is to supervise and develop a training team – may be covering both Process and Language – together with managing and ensuring that operational and client metrics are supported in training.

QUALIFICATIONS:

• Graduate of any Bachelor’s degree with at least 2-3 years of working experience in a BPO/Call Center - customer service/sales/travel is required.
• Preferably with 3-4 years of experience in Sr. Trainer / Assistant Manager specializing in BPO Training & travel related process and applications.
• Amenable to work onsite in Alabang, in a flexible shifting or rotational schedule within 24/7 work hours.

JOB RESPONSIBILITIES:

• Managing day to day activities pertaining to liaison with different departments for TNI, communication and follow up
• Responsible for selecting, training, developing, and managing performance of professional and direct/indirect reports
• Perform periodic assessment of classroom/facilitation skills of direct reports
• Develop and manage project work plans and timelines
• Management of periodic training reports
• Deliver NHT or Refresher courses

Sheraton Towers Singapore Hotel

Job Description

• Daily scheduling of Room Attendants and Runner’s assignment.
• Supervise, train and check the overall work of RA and public area cleaners
• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
• Follow up on the work performance and assignments of RA.
• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup using the Short Form / Long Form Inspection Sheet. Collate and update scores.
• Inspect VIP rooms prior to guest’s arrival.
• Maintain a daily Communications logbook, including RA assignments, maintenance deficiencies and prepare work order.
• Report maintenance deficiencies that require immediate attention and follow up on their status.
• Ensure that all vacant clean rooms, as well as stay over rooms have been updated at the end of shift.
• Handle all guest requests items that come through the Job codes and walkie.
• Ensure that Policy of breaking “Privacy “ is handled seamlessly.
• Maintain Housekeeping supplies at par levels.
• Plan and roster staff according to occupancy level.
• Assist the Executive Housekeeper with Housekeeping stock-take.
• Organise linen stock-takes and collate information.
• Check cleaning standards in rooms are up to Quality Standards.
• Ensure safety of keys and communication devices are accountable for at end of shift.
• Conduct formal performance appraisals of all staff in Housekeeping department.
• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.
• Take on additional roles and tasks from time to time as per operations’ requirements.

Sheraton Towers Singapore Hotel

Job Description

Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.

KEY RESPONSIBILITIES:

• Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.

• Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.

• Assist to organise marketing activities, such as promotional events and discount schemes.

• Create and execute plans for department sales, profit and staff development.

• Coordinate entire operation of the restaurant during scheduled shifts.

• Deal and resolve customer complaints tactfully and update the F&B Management accordingly.

• Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.

• Implement effective systems to prevent breakages and damage of operating equipments.

• Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.

• Implement and maintain training system to ensure associat

• Maintain high standards of quality control, hygiene, and health and safety.

• Any other duties assigned by Director of F&B.

The Wina Resort

Job Description

• Tersedia jam fleksibel
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.
 

About the role

Guest Relations Manager, Front Office 

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility. 

What you will do:  

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers. 

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy. 

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons  (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism 
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate with a second language. 
• Proficiency in Opera is required  

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

Holiday Inn Singapore Atrium

Job Description

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms.  It is strategically located at the fringe of the city, Chinatown and the Singapore River, served by Havelock MRT right at its doorstep.  

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community. 

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues.  Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned.  You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration. 
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.  

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

RK Recruitment Pte. Ltd.

Job Description

Job Summary:

• basic UP TO $6500
• Monday to Friday 8am-5pm
• Nearest MRT: Clementi
• Cuisine Type: Chinese/Taiwan

Job Description:

• Menu Development and Cost Management:

Research and develop seasonal and permanent dishes.

Calculate food costs accurately and set SOPs for consistent food preparation and delivery.

Implement portion control measures to minimize wastage and maximize profitability.

• Production Operations Oversight:

Direct all operations of the production function within the central kitchen.

Supervise staff to ensure production targets, portion sizing, and product quality are met.

Manage production schedules and monitor overall output levels.

Formulate new food production standards and SOPs to improve efficiency and quality.

Investigate production and quality issues, recommend solutions, and implement waste reduction strategies.

• Quality Control:

Conduct regular quality checks to ensure food meets company standards for taste, temperature, and presentation.

Coordinate food production schedules, stock management, and quality assurance.

Oversee cleanliness of kitchen, equipment, and workstations to meet hygiene standards.

• Supplier Management and Ingredient Sourcing:

Liaise directly with suppliers to negotiate costs and source new raw ingredients.

Monitor market trends to optimize ingredient quality and availability.

• Central Kitchen P&L Management:

Monitor and manage the central kitchen's profit and loss statement, including cost control measures, budget adherence, and revenue optimization strategies.

Analyse financial data and operational metrics to identify areas for improvement and cost-saving opportunities.

Job Requirement:

• Recognised culinary qualification or similar discipline.
• Minimally 8 years of relevant experience in production kitchen and/or hotel industry
• Creative in food preparation and presentation
• Passionate in food product development with proven track record in R&D of Taiwanese/Chinese cuisines
• Meticulous with good organizational skills
• Team player with good interpersonal skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

EA License No: 20C0280

EA Personnel No: R22108651

EA Personnel Name: Ching Ning Xin

Newport World Resorts

Job Description

JOB SUMMARY

The Cantonese Cuisine Chef (Chef de Cuisine) is responsible for assisting the Executive Chef for overall kitchen operation. He/she ensures maximum guest satisfaction, through planning, organizing, directing and controlling the kitchen operation and administration.

RESPONSIBILITIES

• Ensure all recipes and product yields are accurately cost and reviewed regularly.
• Oversee all food preparation equipment is being used safely and correctly and it is cleaned and maintained. 
• Prepare and maintain the culinary operation manuals.
• Ensure a consistent first class product of the highest quality is achieved and maintained in all culinary areas, whilst adhering to operational deadlines.
• Participate in creative menu planning and correct food preparation for each outlet including banquets.
• Make sure all food products received are of the required standard and quality and that they are stored and disseminated correctly.
• Ensure food stock levels within the culinary department areas are of sufficient quantity and quality in relevance to function forecasts.
• Ensure the Department’s overall operational budgets are strictly adhered to.
• Interacts with guests to obtain feedback on product quality and service levels.
• Respond to and handle guest problems and complaints.
• Ensure guests are always receiving exceptional dining experience representing true value for money.

QUALIFICATIONS

• College graduate of a four (4) year Culinary / Hospitality course
• At least six (6) years of culinary experience in AUTHENTIC CANTONESE CUISINE
• Must be fluent in both written and verbal Cantonese Language
• Must be willing to work in Pasay, Manila
• At least two (2) years of leadership experience in managing a team
• Competence in all facets of cooking, must have exemplarily chefs training and education
• Knowledge of basic training technique
• Knowledge of local health and sanitation laws
• Has deep understanding of proper use and maintenance of major kitchen equipment including stoves, refrigerator, knives and dish machine
• Must be able to deal with different types of individuals

Astoria Hotels and Resorts

Job Description

Job Description

• Responsible for effective performance of the functions of all front office sections
• Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.
• Attends to guests problems, request, inquiries, approves guestrooms amenities
• Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.
• Attends department heads meeting, sales, and operations meeting.
• Manages training and performance evaluation of the front office staff
• Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
• Act as Manager-on-duty (MOD) in the absence of Hotel Manager.
• Performs other duties as may be assigned.

Minimum Qualifications

• Graduate of any Four (4) year Bachelor’s Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
• Minimum of 5 years in the capacity of Front Office Manager
• Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
• Excellent Communications Skills
• Can start immediately
• Willing to be assigned to any Astoria Properties

The Regent Cha Am Hotel Co., Ltd.

Job Description

About Us: NU Chapter Hotels is a leading hospitality company that develops and operates hotels and restaurants. We pride ourselves on delivering exceptional guest experiences and optimizing our revenue strategies to achieve our business goals. We are currently seeking a skilled and dynamic Revenue Manager to join our team and contribute to our continued success.

Position Overview: 

• The Revenue Manager will play a crucial role in optimizing room rates, ensuring rate parity across online platforms, maintaining revenue management systems, and exploring new online solutions. This position will work closely with the E-commerce Manager to drive overall revenue performance and support the strategic goals of the company.

Scope of Work:

• Implement strategies to maximize revenue and ensure market consistency for assigned hotels.
• Propose pricing and planning updates on the systems (CRS and Channel Manager), manage group quotations, and alert teams when market conditions deviate from the strategy.
• Maintain close and continuous communication with the sales departments to address needs during low-demand periods and optimize performance during high-demand periods.
• Challenge the sales department by analyzing contract performance, detecting trends, and triggering action plans.
• Ensure all revenue management processes are in place and functioning effectively.
• Lead revenue management meetings and provide strategic insights.
• Perform daily, weekly, and monthly analysis to understand the market and anticipate changes.
• Ensure the accuracy of data collection at all times.
• Analyze contract performance (price, allotments, number of rooms sold, etc.) before making decisions on renewals.
• Budgeting and forecasting room revenue for the properties. 
• Manage key Internet channels by reviewing competitive rates and availability on brand website, OTAs and GDS to maximize property RevPAR index. 
• Work closely with Distribution, Reservations, Sales, Marketing, and Front Office team members to help set up revenue strategies across the properties
• Setup rate parity across the property's key selling channels. Recognize and correct any rate parity issues with online booking sources.
• Create revenue culture within the property teams and train and coach team members as required.
• Work with the Reservations Manager to ensure proper inventory management and updating of inventory stop sales. 

Key Responsibilities:

• Set and adjust room rates using Ideas software to maximize occupancy and revenue.
• Monitor and ensure rate parity across all online travel agencies (OTAs) and direct booking platforms.
• Generate and analyze reports on revenue performance, providing actionable insights for strategic decision-making.
• Identify and implement new online solutions and technologies to enhance revenue management performance.
• Troubleshoot and resolve any system issues promptly.
• Collaborate with the E-commerce Manager to align revenue management strategies with e-commerce initiatives.
• Provide training and support to team members on revenue management tools and best practices.
• Conduct in-depth analysis of revenue data to identify trends and opportunities for improvement.
• Prepare regular reports on revenue performance, highlighting key metrics and insights.
• Present findings and recommendations to senior management and other stakeholders.

Qualifications:

• Bachelor’s degree in Hotel Management, Finance, or a related field.
• At least 3 years of experience in revenue and yield management within the hospitality industry.
• Familiarity with hotel operations, available technology (PMS & RMS), and all distribution channels.
• Strong analytical and problem-solving skills.
• Proficiency in revenue management software (e.g., IDeaS) and data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Elijah Hotel and Residences

Job Description

Job Summary

As the Executive Chef, you are responsible for whole kitchen operation.

Job Duties and Responsibilities

●      Manage overall kitchen operation.

●      Lay out of Concept, Promotion & Menu (Ala Carte & Banquet)

●      Maintains Food Cost Percentage Margin set by the company.

●      Checks all portion control, par stocking level, and preparation of food quality to its expected standards.

●      Ensures that Inventory is properly monitored & recorded.

●      Make sure that the quality, quantity and trimming in food preparation is of highest standard.

●      Responsible for the cleanliness of the whole kitchen area.

●      Make sure that requested items from the storeroom are received in the kitchen and are properly

distributed and used.

●      Reports to the General Manager if any abnormality in the operations is observed.

●      Ensures proper handling, cleanliness and maintenance of all kitchen tools & equipment.

●      In charge of all incoming and outgoing food items and double-checks quality, prices, & correctness of size and weight.

●      Assist the receiving clerks in ensuring that only high-quality raw items are received from suppliers.

●      Coordinate trainings, seminars, and gives skills development among Culinary team.

●      Enhance staff relations to promote higher moral and job satisfaction.

●      Responsible in staff evaluation, promotion, and recommendation.

●      Study & Create Concept required by the Company.

●      Leads The Research & Development Team

●      Stablish Management System, Ordering System from Central Kitchen to all Branches & Cloud Kitchen.

●      Lay out Pre-opening Policies & Procedure, & Standard Operating Procedure.

●      Perform other task given by the General Manager & Owners.

Job Specifications

● Equipped Lay Out on Accurate Food Costing, Inventory, Build Cards, Recipe Cards, & Standardization System in Kitchen Operation, Knowledge on POS System

● Equipped with Pre-Opening Checklist.

● Maintains Consistency, Specifications of Raw Materials, Line Check, Brand Name, & Country of Origin

of each and every Ingredients.

● Updated on Culinary Trends.

● Connected & Equipped with all the Major Supplier throughout Philippines & other Countries.

● HACCP CERTIFIED (Level 1 ,2 & 3)

● Attended yearly FOOD EXPO, HORECA , PASTRY & BAKERY EXPO

● Trained to Train

● Able to make Kitchen Floor Plan & Layout, Including Enhanced Kitchen Tools & Equipment.

● Knowledge in Menu Lay Out, Description, & Enhancement of Menu

● Professional Food Stylist

● Flexible in any Kitchen Station including Hot, Cold, & Pastry Section.

● Exposed on Dining Area attending to Guest needs.

● Frequently attending different Training & Seminar in The Hotel & Restaurant Industry

● Have People Handling Skills, & Management Skills

● Computer Literate (Word, Excel, Power Point)

● Passionate in Non-Stop Learning in the Culinary Industry.

▪ Fluency in English is mandatory.

▪ Minimum years of employment in a related position in international environment

▪ Must be able to follow instruction

▪ Must be able to work as a team

▪ Must have leadership skills

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role

The Palawan @ Sentosa

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Responsible for all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Drive productivity and efficiency through effective training and follow-up. Embark on suitable hotel innovation projects to enhance guest experience and improve operational efficiencies
• Develop SOPs to align operational strategies with corporate guidelines
• Maintain high standards of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Keep track of guest surveys and drive consistency in guest satisfaction scores to align with targets. Gather insights from data analytics to improve service performance and other areas of concern
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Ensure maintenance plans and safety measures are operational and up to date to minimize risks
• Keep abreast of Resorts World Sentosa's (RWS) Hotels online presence and implement initiatives to engage with guests
• Be aware of the latest hotel trends and make recommendations to maximize profit. Collaborate with all stakeholders to maximize room occupancy and revenue. Be aware of room packages and segment demands to manage room controls
• Understand pricing strategies and keep up to-date with competitor pricing and packages
• Analyze room sales performance, guest segmentation and channels of distribution for insights to enhance monthly financial performance and manage forecasts
• Prepare and manage the capital and operating budgets with proper resource management, including hiring and placements. Responsible for the achievement of financial targets for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 5 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading large hotel teams encompassing front office, call center, housekeeping, guest services, concierge, and transportation
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Assist the Director of Hotels in all operational components of the hotels and ensure the smooth-running of day-to-day operations
• Implement productivity and efficiency initiatives and ensure that team members are enrolled for training. Participate and contribute to hotel innovation projects to enhance guest experience and improve operational efficiencies
• Update SOPs to align operational strategies with corporate guidelines
• Mentor team members in product knowledge and delivery of service to maximize guest satisfaction. Review all guest feedback and address issues promptly in a professional manner. Contribute action plans to close service gaps revealed by mystery shops
• Conduct performance reviews and establish plans for reward, recognition, and discipline in collaboration with HR
• Track guest satisfaction scores and investigate service lapses to maintain high standards of service to guests
• Assist in tracking of maintenance plans and conduct internal checks to ensure that safety measures are operational and up to date
• Collaborate with all stakeholders to maximize room occupancy and revenue
• Contribute to effective cost management and resource planning including hiring, rosters, and placements, so that financial targets are achieved for the hotels
• Be an excellent mentor and role model. Identify talent, help team members to develop skillsets and encourage continuous learning. Build a positive work environment to keep motivation levels high

Requirements

• Bachelor's degree in Hotel Management or related field
• Minimum 3 years' experience in a similar capacity in an integrated resort or established Hotel with more than 500 guest rooms
• Excellent track record in leading a large hotel team encompassing front office, call center, housekeeping, guest services and concierge
• Possess strong leadership qualities, and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
• A team player with strong business acumen and solutions-oriented, good presentation skills, creative, resourceful and results driven
• Proficient with Microsoft Office tools
• Adaptable to a fast-paced and dynamic work environment

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Direct, implement and maintain a service and management philosophy, which serves as a guide to team members

• Develop Food and Beverage ("F&B") service processes and standards to create a memorable experience for guests

• Develop business and financial plans with a strong focus in generating revenue for the restaurant

• Liaison and work closely with all section chefs for pre-planning, organization and execution of restaurant meals/functions

• Shows awareness of markets and up-to-date knowledge of competitors; demonstrate an awareness of new business opportunities, seizes and acts upon them

• Generate activities and seek new challenges to improve work performance; demonstrate an optimistic outlook and recover quickly from failure

• Ensure Team Members fulfill all training needs for their future development and meet service standards

Requirements

• At least 3 years' experience in the relevant managerial role, preferably in a 5 star hotel or fine dining restaurant.

• Experience with opening new restaurants is an added advantage

• Possesses a WSET Level 4 Diploma in Wines/Sommelier or its equivalent

• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

• Well organized and creative person with excellent communication and interpersonal skills

Motto by Hilton Hong Kong SoHo

Job Description

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel scheduled to open in 4th quarter of 2024. It locates in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following positions:

Job Highlights:

• 5-day work week or 8 rest days per month, depending on the job position
• Public Holiday
• Birthday Leave
• Discretionary Bonus

Front Office

• Guest Service Manager

Fringe Benefit:

• 5-day Work Week or 8 rest days per month, depending on the job position
• Meal allowance
• 14-18 days Annual Leave
• Birthday Leave
• Medical Benefits (Outpatient and Hospitalization)
• Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

TST Holdings Corp.

Job Description

Responsibilities:

• Trains, cross–trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Supervises workload during shifts.
• Evaluate the job performance of each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
• Reviews and completes credit limit report.
• Works within the allocated budget for the front office.
• Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
• Enforces all cash handling, check-cashing, and credit policies.
• Conducts regularly scheduled meetings of front office personnel.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Upholds the hotel’s commitment to hospitality.
• Prepare performance reports related to the front office.
• Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.
• Monitor high-balance guests and take appropriate action.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
• Prepare revenue and occupancy forecasting.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
• Monitor all V.I.P.’s special guests and requests.
• Maintain the required pars level of all front office and stationery supplies.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Perform other duties as requested by management.

Requirements:

• Proven work experience as a Front desk manager or Reception manager
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Must be able to work a flexible schedule and be “on call” for weekends, emergencies or for anyone who “call’s off” of a scheduled shift. 
•  Prefer at least five (5) years of related experience with a minimum of one (1) year front desk supervisory experience 
• Prefer at least one (1) year of experience handling cash, accounting procedures, and general administrative tasks 
• Must have basic working knowledge of a computer including word and be able to handle multiple tasks at one time 
•  Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities 
• Must display very good organization and time management skills 

TST Holdings Corp.

Job Description

Duties and Responsibilities:

• Develop, implement and evaluate policies and procedures for the operation of the department or establishment
• Prepare budgets and monitor revenues and expenses
• Participate in the development of pricing and promotional strategies
• Negotiate with suppliers for the provision of materials and supplies
• Recruit and supervise staff, oversee training and set work schedules
• Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
• Resolve customer complaints.
• Assist the Operations Manager in his day-to-day operations.
• Assigns duties and observes performance to ensure adherence to hotel policies and established operating procedures.
• Provides training to staff.
• Acts as the hotel’s public relations director and promotes the property within the hotel industry, local community, and trade associations.
• Monitor the guest feedback on Trip Advisor, OTA’s, etc., and hotels GSTS and RSTS surveys.
• Receives and resolves or assists the Operations Manager in resolving guest complaints and service recovery process.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork.
• Review employee performance and conduct personnel actions such as disciplinary actions and terminations.
• Maintains accurate records including cash flows sheet, guest floor limit, AR aging reports, Direct billing, etc.
• Assisting the Operations Manager during morning meetings or conducting the morning meetings in the absence of the Operations Manager.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Ensures the objectives and goals of Hotel and property owners work together to achieve brand positioning and success.
• Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Assist Operations Manager in key property issues including capital projects, customer service, and refurbishment.
• Assist the Operations Manager in wage scale surveys and ensure employee wages are followed by the company and industry salary guidelines.
• Performs daily, weekly, and monthly property inspections.
• Ensures property, grounds, physical plant, and work areas are maintained to standard.
• Builds strong working relationships and communications with hotel staff, and other departments to ensure maximum operating effectiveness and fulfillment of special event needs.
•  Cover shifts in all departments as scheduled by the Operations Manager.
• Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status reports to Operations Manager.
• Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
• Performs sudden audits on rooms and other operating areas.
• Provide effective leadership to hotel team members.
• Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
• Ensures effective, timely, and accurate communications flow about hotel policies and procedures.
• Assist the Operations Manager in all aspects of business planning.
• Must be available 24/7 in case to respond to any guest or employee emergencies.
•  Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
• Assisting in sales as and when required and developing strong sales prospects.
• Respond to audits to ensure continual improvement is achieved.
• Completes daily ship inspection/walk through to generate daily work list and follows up to ensure tasks are completed;
• Displays leadership and maintains professional presence.
• All Other duties as assigned by the Operations Manager or Management.

Requirements:

• Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management;
• Business degree may be considered with management and hospitality experience;
• Minimum 5 years management experience at a full-service hotel or resort.
• Strong organizational skills and excellent verbal and written communication skills (English);
• Proficient in Microsoft Office;
• Available to travel and work a flexible schedule including long days for extended periods of time.

MTC Consulting Pte. Ltd.

Job Description

Job Summary: 

• Local / Western Cuisine
• Event up to 1500 pax
• Location: Tai Seng
• Working Hours: 9 hours a day, 6 days work

About the role:

The Head Chef will manage all aspects of kitchen operations, ensuring excellence in food quality, creativity, and efficiency. The ideal candidate should demonstrate strong leadership, exceptional culinary talent, and a commitment to providing remarkable dining experiences.

Job Description:

• Ensure kitchen activities are compliance with health and hygiene standards.
• Supervise food presentation and quality to meet standards and maintain visual appeal.
• Inspect deliveries, monitor food quality, and address any issues during preparation to ensure consistency.
• Collaborate on menu creation, incorporating seasonal ingredients and guest preferences.
• Coordinate staff scheduling, provide training, and foster a positive, team-oriented work environment.
• Address kitchen challenges with effective problem-solving and oversee operations during busy periods.
• Support menu planning and manage inventory to maintain stock levels while minimizing waste and spoilage.

Requirements:

• Min. 5 years' experience in Catering.
• Experience in big scale catering (about 1000+ pax)
• Able to commit work on weekends / PHs

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8306 8605 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23116335 | Poh Sook Hooi

NUVE HOLDING PTE. LTD.

Job Description

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Assisting the Hotel Manager in smooth running of the hotel operations.

 Duties and Responsibilities

• Performing check-ins and check-outs.
• Ensuring all reservations are entered in timely and accurate manner.
• Ensuring all details of guests’ information, reservation amendment and guests’ request are entered into Front Desk System accurately.
• Ensuring the hotel various working procedures.
• Handling guests enquires and complaints.
• Attending to customer's need and ensuring customer satisfaction by having good online reviews.
• Following up on email enquiries.
• Working closely with Housekeeping and Maintenance Department.
• Carrying out other duties and responsibilities assigned.
• Cross-selling guests other hotel amenities and upselling room upgrades.
• Ensuring hotel marketing and promotions to have repeated guests.
• Ensuring accuracy of closing shift reports.
• Administrative & Operations task
• Having good attendance and punctuality at work.    

• Candidate must possess at least Higher secondary/College in Hospitality/Tourism/Hotel Management or equivalent.
• Preferably 3 Years or more experiences in the hospitality industry
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

 Employment Benefits

•  Annual leave
• Birthday leave
• AWS, Annual Performance Bonus & Increment
• Shift and Weekend allowances
• Revenue and upsell/cross sell incentive.
• Medical and Dental benefits
• Staff Insurance Coverage
•  Annual Team Bonding Activities

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 20 September 2024
• Expected salary: $3,500 - $4,500 per month

MCI Career Services Pte Ltd

Job Description

• 5 days per week, 8-9 hours per day
• Morning, Noon, Night (Rotating)
• Basic salary up to $3000 - $4000
• Competitive salary package, Medical benefit
• Location: North/ Central area, 4-5 stars Hotel setting

Responsibilities

• Provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests', VIPs arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when necessary
• Responsible for for staff training, onboarding, manpower
• Requisite and keep stock of promotional materials for daily operations
• Maintain cash float amount in accordance with expected occupancy.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirement

• 3-5 years experience in hotel receptionist experience and relevant duties
• Customer oriented and passionate in hotel industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. 

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Then Chu Hong
Registration Number: R23112441

MCI Career Services Pte Ltd
EA Licence No: 06C2859 

67 Pall Mall Singapore Ltd.

Job Description

Job Summary 

The Assistant Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility 

• Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
• Responding to guests needs and anticipating their unstated ones.
• Make our members feel welcome.
• Implementing plans to improve member’s satisfaction.
• Assisting with member and guest’s queries/disputes.
• Provide excellent customer service skill.
• Actively listen to and resolve complaints.
• Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.
• Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.
• Monitor guest feedback and reviews to identify areas for improvement.
• Develop and implement strategies to improve overall member and guest satisfaction.
• Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.
• Expect and react promptly to member and guests' requirements and inquires.
• Any other job duties as assigned by the management.

The Legends Fort Canning Park Pte Ltd

Job Description

Responsibilities:

• Lead the Front Office team to deliver the highest standards of guest experience
• Actively monitor and develop standards for daily operation, providing recommendations to the Management
• Perform daily briefing, highlight of key issues, supervise room allocation, and assignment of room rates. Ensure that room allocation is to the request made during reservation
• Actively interact with guest, manage feedbacks, and customize our responses to meet and exceed the guest expectations
• Plan the roster and job allocation of the team to ensure the smooth running of the reception, bell services, business centre, and Private Lounge
• Must be able to perform all duties of the Front Office including assisting with the Reservations where necessary
• Thoroughly familiar with all hotel policies, protocols, and on-day events in the hotel to anticipate guests flow and movements within the premises
• Coordinate with the Security team to manage the arrivals, VIP parking and concierge services
• Participate in the daily HOD morning briefings, attend to BEO meetings and other briefings where required

Requirements:

• Minimum a Diploma in Hospitality or related qualifications
• At least 2 years of experience in similar position
• Familiarity with Protel and Blazar is an advantage
• Strong verbal and written communication skills
• Strong interpersonal skills
• Demonstrate proficiency in Microsoft Office and Google Suite
• Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment
• Ability to work under pressure to meet deadlines
• Able to work rotating shifts, including night shift, during weekends & public holidays
• Good team player but also has the ability to work proactively and independently
• COVID-19 fully vaccinated

Orchard Hotel Singapore

Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:

Floor Manager

Reporting to the Restaurant Manager, the incumbent shall be responsible to:  -

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained. 
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service related matters, hotel news and information and food and beverage knowledge.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Ensure that all employees go through the orientation induction process.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
•  Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets. 
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Undertake responsibility for all key areas of management in the absence of the outlet manager.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.

Requirements:-

• At least 2 years relevant experience in a similar capacity.
• Seeking Mandarin and Cantonese speaking candidates as they are required to serve Mandarin and Cantonese speaking guests. 
• Other Asian dialects or languages will be viewed favorably.
• Customer-focused, excellent team player and possess good problem-solving skills.
• Strong leadership quality with excellent communication and interpersonal skills.

Orchard Hotel Singapore

Job Description

The Orchard Singapore, a member of Millennium & Copthorne International - a global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Banquet Operations Manager

Reporting to the Director of Banquet Operations, the incumbent shall be responsible to: 

• Assist the Assistant Director of Banquet Operations responsibilities and act in the capacity during his/her absence.
• Develop and maintain the highest standard of quality relating to F&B service, presentation and supervision for all meetings and functions.
• Coordinate any activity which overlaps with or concerns other departments with their respective department heads.
• Enforce adhere to prescribed service procedure, correcting any deviations through constant on the job training.
• Be constantly inspecting the storage areas for cleanliness and working conditions.

Requirements:

• At least 2-3 years of work experience in a similar capacity in the hotel industry.
• Able to work rotating shifts, weekends and public holidays.
• Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
• Adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements.

SHINNING CRYSTAL ENTERTAINMENT PTE. LTD.

Job Description

Infinix Hospitality Management Pte. Ltd.

Job Description

Infinix Hospitality Management Pte. Ltd.

Job Description

Black Sheep Restaurants Limited

Job Description

Black Sheep is a Hong Kong-based hospitality team founded in 2012 by Syed Asim Hussain, driven by his love of genuine hospitality, a zest for travel and discovering dining subcultures. Black Sheep curates distinct dining experiences that tell a story about a particular time, place, culture or cuisine, while celebrating the bounty of premium ingredients available both locally and from abroad. Always pushing boundaries, the group continues to expand rapidly within Hong Kong and beyond.

ROLE:

Reporting to the Head Sommelier, the Assistant Head Sommelier is responsible for improving the performance and profitability of the restaurants through well-curated wine selections, excellent inventory and stock management and championing regular wine training with the team. Passionate about the restaurant business, the Assistant Head Sommelier has a genuine knack for hospitality and taking care of people—this includes guests and teammates. He/she is hungry and tireless in their commitment to creating a better guest experience and working environment for team members of all levels. Leading from the front, he/she advises on exceptional wine pairings whilst sharing their world-class knowledge with team members and guests. 

RESPONSIBILITIES:

• Lead from the front for every service, telling our story, driving wine sales and delivering memorable guest experiences and world-class service. 
• Support the Head Sommelier manage the wine programme/s with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.
• Ensure the team are driving wine revenue at every opportunity through knowledge, training and upselling.
• Implement Black Sheep Restaurants guidelines by developing SOPs, checklists and instructing the team.
• Assist in ordering, receiving, inventory, budgets, glassware and wine cellar management.
• Build relationships with suppliers, negotiate prices receive stock, new bottle and vintage updates. 
• Working in conjunction with the Head Sommelier, develop and curate wine lists in line with restaurant stories, the vision of Founders. 
• Liaise with Design Team to assist in new menu design, implementation, printing and upkeep. 
• Support Restaurant Managers to champion standards in food quality, safety, cleanliness and maintenance. 
• Join and participate in instructive and motivational daily team briefings.
• Work with the Head Sommelier to devise, host and facilitating daily/ weekly and monthly training for all team members to improve their knowledge of tasting and service standards. Upkeep of training material and manuals. 
• Champion onboarding, team inductions, recruitment, retention and development initiatives. 
• Nurture a positive working environment and maintain team morale. 
• Embrace new events and initiatives, overseeing operations to make a success.
• Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community. 

EXPERIENCE:

• Strong career progression and a devoted interest in wine.
• Experience managing wine cellars, or quick ability to learn. 
• Experience liaising and negotiating with suppliers. 
• Experience working in renowned restaurants in hospitality-driven cities.
• Wine training, i.e.  WSET certificate / certified by Court of Master Sommeliers.
• Ability to train and educate team members in all aspects of wine, from basics to an expert level.
• Excellent English language skills (written and oral). 

ARE YOU A BLACK SHEEP?

• You put community first and are committed to serving and supporting the individuals in that community.
• You have big hopes, big dreams and big aspirations.
• You are uncompromising in your pursuit of excellence.
• You choose optimism and to play with joy.
• You understand that risks are opportunities, and you are not afraid to take them.
• You operate with integrity, choosing to do the right thing, not the easy thing, every step of the way.

The Funny Lion Coron

Job Description

• Assists in maintaining guest service as the driving philosophy of the hotel. 
• Personally demonstrates a commitment to guest service by responding promptly to guest needs with an interest and concern in satisfying every guest. 
• Helps to develop management talent by acting as a mentor for direct reports. 
• Uses ongoing safety training to minimize workers’ compensation claims. 
• Monitors and maintains acceptable turnover levels.